- Customer who recommended this item
- 27
- Customer Satisfaction Score
- 92%
- Product 100%/100%
- Price 90%/100%
- Delivery 90%/100%
- Service 90%/100%
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Notice
| Subject | Register | Date |
|---|---|---|
| [IMPORTANT] Public Utilities (Water Supply) Regulations and Requirements for Water fittings | Qoo10 customer center | Jan 03, 2020 |
| Manufacturer/Place of origin | ss shiny / Korea | Condition | New Product |
|---|---|---|---|
| Shipping From | From Overseas (South Korea) | ||
| After sales service | Please contact seller or manufacturer service center. | ||
| Brief Description | SS Shiny MAXKING S10 Cordless Twin Dual Spin Vacuum Mop Cleaner / Made in Korea | ||
| Safety Mark | 345776956746 |
|---|
Photo Review ()
-
Highly Recommend written by mobile Mopping is fun!
mis*** (SG ) May 04, 2019Really love it! Spinning head is heavy and feels easy to glide around! Floor feels clean!
Color:SS SHINY White | Add SG Plug:Add(+S$4.90)
-
Highly Recommend written by mobile Promptly delivered within a week
bba*** (SG ) Apr 22, 2019Very fast delivery. Use a similar brand in Korea. Hope this one also good to use
Color:SS SHINY White | Add SG Plug:Add(+S$4.90)
-
Highly Recommend written by mobile a week for delivery
sug*** (SG ) Oct 31, 2018it’s not light but it is powerful and glides over floor
Model:SSSHINY-016 with Event | Additional Pad:01_None
-
Highly Recommend written by mobile Fast delivery
val*** (SG ) Aug 06, 2018 1Item was delivered very quickly and came in good condition. Item is easy to use
Model:SSSHINY-016 with Event | Additional Pad:01_None
-
Recommend written by mobile Item looks good though cleaning pads are quite awkward
val*** (SG ) Jun 18, 2018 3Model:SSSHINY-016 | Additional Pad:02_2 X Microfiber Pad(+S$14)
Customer Review (18)
Item Q&A(24)
Question & Answer
- Notice
- FAQ
No exchange or return is allowed
No exchange or return is allowed because of (1) Simple mind change (2) Box opening We accept returns within 15 days of delivery Only defective items Such return or exchange is absolutely allowed for the reason below. (1) Major defect (2) Wrong item is deliveredDelight - Answered
- Question
- ben******* 2020-01-02
- Answer
- Dear customer
Thank you for inquiry and the product is easy to operate.
The SS shiny Korea do not make the English manual due to the copy product from other company.
So they provide only international official website.
Best regardsDelight 2020-01-03
- Answered
- Question
- yng******* 2019-12-28
- Answer
- Dear
You can add the 2 pads at the option.
ThanksDelight 2019-12-30
- Answered
- Question
- won******* 2019-07-25
- Answer
- Dear customer
Thank you for contacting and apologize for the inconvenience caused to you.
We have no idea with your order number and name at this time.
As this window is Q&A board for all of the general buyers,
you should leave the message on your ＂MYQ10＂ page
on ＂Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders＂
so that we can find your order number and correct your full name.
Thank you for your patience collaboration.
Best RegardsDelight 2019-07-25
- Answered
- Question
- won******* 2019-07-03
- Answer
- 안녕하세요
지연되어서 죄송합니다
제조사에 문의를 해보니 현재 담당자가 교체되는 과정에서
저희 상품이 누락이 있었다고 합니다.
현재 새로운 담당자에게 저희가 처음부터 다 설명을 하고 있는 상태입니다
조금만 기다려 주시면 바로 진행되도록 하겠습니다
감사합니다.Delight 2019-07-03
- Question
- 황당하네요. 일주일전에 문의전화 했을때만해도 배송이 늦을뿐, 벌써 보냈다고 하시더니..
일단 보내지도 않으셨다니 그냥 환불해주세요.
여름휴가 관계로 이제는 보내셔도 받을수가 없네요.
한달도 넘는 충분한 기간인데, 이렇게 처리 하셨다니 유감입니다.
빠른 환불조치 기대하겠습니다.
- Answer
- 안녕하세요 고객님
제조사 사정을 저희가 다 아는 건 아니기 때문에 양해 부탁드립니다
그리고 환불은 큐텐 규정상 전체 제품을 받고 난뒤에 가능합니다.
조금 더 기다려 보심이 더 좋지 않을까 싶습니다.
우선 보내셨던 상품 송장번호 있으면 저한테 던져 주시겠어요 ?
제조사한테 보여주면 제촉하기 싶습니다
- Question
- 위에 답변들 확인해보시면, 님들께서 예약해서 보내신 배송 직원한테
님네가 프린트하라고 보내준 라벨 붙여서 보냈습니다.
송장 안줬구요.
애초에 리펀 신청한걸, 그럼 전체 보내라고 안내해줬어야죠.
그 부품만 보내라고 그러더니. 이제는 전체를 안보냈다구요??
도대체 리펀 시스템이 있기나 한건지 의심스럽네요.
님들이 하라고 하는 사진, 동영상, 불량 물품 보내기. 다 했는데
전 지금 주문한지는 한달 반 지났고, 물품 받은지 한달 넘었고,
불량품 보낸지 이주 넘었는데, 돈은 돈대로 묶여있고,
물건은 손에 쥔거 없고.
당장 담주부터 휴가니. 님들이 새 물건 던져놨는데, 너네가
집 비워서 못받은거잖아 하면, 저 혼자 할 말 없는거 되나요??
이 지겨운 환불 시스템이 대체 언제 끝나는지 진심으로 궁금하구요.
한국제품 하나라도 팔아주자고 일부러 선택하고, 기다린
제 자신이 너무나 한심하네요.
그럼 어쩔까요?
지금이라도 다시 라벨 프린터 해주세요.
불량으로 먼저 보낸 핸들빼고 나머지 다시 보내겠습니다.
- Answer
- 안녕하세요 구매자님
저희는 답변을 정확하게 인지하고 설명을 드리기 위해서
기다리고 있었습니다
우선 관세사와 배송사 그리고 물류사 전체적으로 확인을 한 결과
부속품은 현재 안전하게 발송이 되었으며
통관에 시간이 좀 걸렸다고 합니다.
조금만 기다려 주십시요
감사합니다
- Question
- 같은 답변을 주셔서 여기 댓글답니다.
이번주 금요일까지 받을 수 없다면, 휴가 관계로 물품 수령을 할 수 없습니다.
금요일까지 받을 수 있게 해주세요.
- Answer
- 안녕하세요 구매자님
우선 최종적으로 확인한 결과 부속품 2일전에 배송이 되었습니다
해외배송은 아시겠지만 한국처럼 정확한 날짜에 도착한다는 말씀을 드리기가 어려운 점 양해 부탁드립니다
배송사에 한번더 제촉하겠습니다
감사합니다
- Answered
- Question
- won******* 2019-06-14
- Answer
- Dear customer
We noted well.
Delight StoreDelight 2019-06-14
- Answered
- Question
- won******* 2019-06-10
- Answer
- Dear customer
Thank you for contacting and would like to extend our apologies for this inconvenience.
This message is already answered to you.
Because repetitive question and answer is it can be confusing to CS.
We would appreciate your comments only in one window.
Thank you for your patience collaboration.
Best RegardsDelight 2019-06-11
- Answered
- Question
- won******* 2019-06-06
- Answer
- Dear customer
Thank you for contacting and would like to extend our apologies for this inconvenience.
We arranged Qxpress staff to pick up the parcel.
When they visit you on 13 Jun
1) Forward it in small packaging with only stick we can ecchange
2) Must leave the information on the paper
(Your full name, Order number, Defect status, Received date)
3) Print the ＂Return Label＂
Qoo10 site log-in > My Qoo10 > Shopping list > click ＂print return label＂ at status.
Repairs and shipments will take longer if the exact information is not provided.
Thank you for your patience collaboration.
Best RegardsDelight 2019-06-11
- Answered
- Question
- won******* 2019-06-06
- Answer
- Dear customer
Thank you for contacting and would like to extend our apologies for this inconvenience.
This message is already answered to you.
Because repetitive question and answer is it can be confusing to CS.
We would appreciate your comments only in one window.
Thank you for your patience collaboration.
Best RegardsDelight 2019-06-11
Delight
KR
- Available during
- Monday to Friday: 10:00 am - 5:00 pm Saturday, Sundays and holidays: Closed
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Policy & Notice
How to Return/Exchange
