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Swatow Restaurant
Swatow Restaurant SG Join Fellow
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POWER MINISHOP RATE 90%
[Swatow Restaurant] Mango Pomelo Sago [800g]
18 items sold
38.74

[Swatow Restaurant] Mango Pomelo Sago [800g]

  • Q-Price
    RM 38.74
  • Benefits
    0% Interest Instalment Plan
  • Shipping From
    Singapore
    Shipping To
    Singapore

    Shipping RateOverseas Express

    QX Quick - RM 16.65

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    SurchargeDetails
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  • Item Qty
  • Add to Cart [Buy] Wish List


Customer who recommended this item
98
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Manufacturer/
Place of origin
Condition New Product
Shipping From From Overseas (Singapore)
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BOOKMARK 1 2 3 4 5 6 7

Photo Review (36)

Customer Review (68)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Jan 28, 2020 Ocg*** (SG SG)
Not Recommend Jan 26, 2020 lad*** (SG SG)
Highly Recommend Jan 22, 2020 pre*** (SG SG)
Highly Recommend Jan 22, 2020 lym*** (SG SG)
Highly Recommend Jan 22, 2020 ang*** (SG SG)
Recommend Jan 15, 2020 jes*** (SG SG)
Highly Recommend Dec 30, 2019 teo*** (SG SG)
Highly Recommend Dec 13, 2019 hui*** (SG SG)
Recommend Dec 13, 2019 lim*** (SG SG)
Highly Recommend Dec 11, 2019 man*** (SG SG)

Item Q&A(11)

Status
Question & Answer
  • Answered
    Question
    ylc******* 2020-01-19
    Answer
    Hi Customer,

    Apologise for not sending your item out due to some unforseen error on the production side and we failed to inform you as our office did not operate during the weekends.

    Can we reschedule your delivery to the other date instead?

    Please advise.

    Thanks
    Swatow Restaurant 2020-01-20
    Question
    What is your other possible date? No one at home day time, and this dessert for my NY dinner.
    Question
    What is your other possible date? No one at home day time, and this dessert for my NY dinner.
    Answer
    Hi Customer,

    Please let us know when will there be people at home so we can arrange delivery to you.

    Thanks
    Question
    Evening time preferably after 7.30 pm. Thx.
    Answer
    Everyday the same?
    Question
    Unfortunately yes, only able to receive after office hours.
    Answer
    Hi, we are unable to do the delivery after 730pm. Thus, we would like to cancel and refund for the total amount that you had paid for this order. Please advise if this arrangement is possible.

    Thanks
    Question
    Please deliver on 24th Jan then
    Answer
    24th Jan morning can?
    Question
    Ok. Thx.
    Answer
    Hi Customer,

    We had made some internal arrangement and will redeliver the item to you by tonight after 730pm.

    Thanks
    Question
    Hi, I order 2 sets but only received one set. Please check.
    Answer
    Hi Customer,

    Apologise about the mistake due to the overwhleming order for the CNY season.

    Yesterday was the last day that we could arrange for delivery before the CNY. We would like to refund you for the other set. We are so sorry about that. Hope for your understanding.

    Thanks
    Question
    Ok. Happy CNY.
    Answer
    Thanks for your understanding. Happy CNY to you too.
    Question
    I bought 2 sets of buy 2 get one free. I paid $51.2. I received 3 packages, i.e. I received one set of buy 2 get one free. The refund is $12.8. Please kindly confirm how much should be the refund.
    Answer
    Hi Customer,

    It was refunded as an total of $25.60. Please check on your Qaccount again.

    Thanks
    Question
    $12.8 refunded on 23 Jan and another $12.8 refunded today, 28 Jan after I post the inquiry.
    Answer
    Yes it only went through today. Hope you receive it well. Thanks
  • Answered
    Question
    lad******* 2019-11-17
    Answer
    Hi Customer,

    According to system, the item was delivered within 3hours. Please advise on what time you had recieve you items and please provide us with a photo of all the mango sago with defects if possible.

    Thanks
    Swatow Restaurant 2019-11-18
    Question
    Hi,
    I had thrown some away as 3 packs were bad. I am not able to take any pics as l have to clean up the mess upon receiving it.
    I had again placed 4 orders if the above to be delivered on Wednesday. If the same thing happens again, l will take some photos.
    Answer
    Hi Customer,

    So sorry to hear that. If same thing happen to this batch please kindly take a photo to show us and we will do up the necessary compensation from our side.

    Thanks
    Question
    Sure. Will do. Thank you. I just hope this round, the 8 packs will be clean and cold. I have been cleaning my fridge, inspite of putting the leaking packs in a different plastic bags. Very frustrating. It used to filled up a 1000ml bottle. However, thus time round, only 3/4 being filled up.
    Answer
    Hi Customer,

    We would take note this time when sealing the packaging.

    Thanks
  • Answered
    Question
    lou******* 2019-11-14
    Answer
    Private Enquiry
    Swatow Restaurant 2019-11-14
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    Joa******* 2019-11-11
    Answer
    Hi Customer,

    1pkt good for 2 to 3person share.

    Thanks
    Swatow Restaurant 2019-11-11
  • Answered
    Question
    lea******* 2019-11-10
    Answer
    Hi Customer,

    Can keep for a week.

    Thanks
    Swatow Restaurant 2019-11-11
  • Answered
    Question
    jas******* 2019-11-09
    Answer
    Private Enquiry
    Swatow Restaurant 2019-11-11
  • Answered
    Question
    jim******* 2019-11-07
    Question
    If not, are you able to provide self collection service?
    Answer
    Hi Customer,

    As we are selling food items, it is hard for us to find a suitable courier who can deliver our frozen items to our buyers within 2 to 3hours after collection.

    Meanwhile we are still looking for an better option. Please pardon us for that.

    Self collection is not available.

    Thanks
    Swatow Restaurant 2019-11-08
  • Answered
    Question
    Sus******* 2019-11-06
    Answer
    Hi Customer,

    Can keep for 3 to 5days in chiller.

    Thanks
    Swatow Restaurant 2019-11-06
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181 LORONG 4 TOA PAYOH #02-602

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