Customer Satisfaction
99%
100 Recommended
0 Reviews0 Sold
For 30 Days97% Customers Satisfied
Enjoy free delivery on Qprime orders above RM 183.57 !
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Delivery Fee
Notice
Subject | Register | Date |
---|---|---|
Contact Information | Seller | Nov 21, 2018 |
Assemble and Installation Service | Seller | Jan 03, 2018 |
Exchange Procedure | Seller | Oct 09, 2016 |
Manufacturer/Product Origin | TEFAL | Condition | New Product |
---|---|---|---|
Model Name | C52897 | ||
After sales service | Please contact seller or manufacturer service center. | ||
Shipping From | From Overseas (Singapore) |
Photo Review (
)-
Highly Recommend Nice big wok, hope it serves well
yr.*** (SG ) Jun 27, 2020 -
Highly Recommend Highly recommended seller
fhn*** (SG ) Jun 05, 2020 -
Highly Recommend Prompt delivery
see*** (SG ) May 29, 2020 -
Recommend ★ Tefal C52897 Non-stick Wok with Lid 40cm ★ (2 Years Warranty)
don*** (SG ) May 14, 2020 -
Highly Recommend Items well recvd thanks seller
fhn*** (SG ) May 12, 2020
Customer Review (56)
Rating | Feedback | Date | Written by |
---|---|---|---|
Highly Recommend | Jun 05, 2020 | Haz*** (SG SG) | |
Highly Recommend | May 30, 2020 | amo*** (SG SG) | |
Highly Recommend | May 28, 2020 | mme*** (SG SG) | |
Highly Recommend | May 27, 2020 | sie*** (SG SG) | |
Highly Recommend | May 27, 2020 | Han*** (SG SG) | |
Highly Recommend | May 20, 2020 | ros*** (SG SG) | |
Highly Recommend | May 20, 2020 | st_*** (SG SG) | |
Highly Recommend | May 19, 2020 | Msw*** (SG SG) | |
Highly Recommend | May 12, 2020 | jas*** (SG SG) | |
Highly Recommend | May 09, 2020 | nor*** (SG SG) |
Item Q&A(5)
Question & Answer
- Notice
Contact Information
Should you have any questions, please email to electronichousesg@gmail.com, via Qtalk message, we will reply to you within 1 - 4 working days. Working Hour : Monday to Friday 10am to 5pm★ Electronic House ★ - Notice
Assemble and Installation Service
Our company does not provide any installation and assemble service.★ Electronic House ★ - Notice
Exchange Procedure
Dear Customer,
1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects ONLY
NO NEED TO SUBMIT EXCHANGE REQUEST.
Kindly inform us via Qtalk and email to electronichousesg@gmail.com with order no, photo, Clear Video so that we can follow up your case.
Exchange will be done within 1 - 4 working days 2pm - 6pm after confirm.
For Heater, Please contact agent and make appointment with them, they will arrange technician come down to resolve your issue.
Thank you
Electronic House Team★ Electronic House ★ - Notice
Qxpress Contact Information
Dear Valued Customer,
All the item will be delivered by Qxpress company. We are not able to control actual delivery date and timing. Qxpress will try to fulfill customer special request, however there is no 100% guarantee. (eg. request call before delivery, delivery in specific date and timing)
For fast response for any delivery matters, special request, kindly contact Qxpress at 6661-9100 or email to info@qxpress.sg
Qxpress standard delivery lead time : 1 - 3 Working days after seller shipped out item and they scan to their system.
(eg. Item shipped out on 29-August-2016 and they scan to their system, customer should get the item by 30th, 31st Aug or 1st-Sep)
Electronic House Team★ Electronic House ★ - Notice
Online Product Registration
For all order in Qoo10, actual warranty period please refer to either product photo, title or product description. Please print out and keep your Qoo10 receipt as proof of purchase for warranty claim.
1. Cornell - http://sg.cornellappliances.com/register-warranty/
2. Electrolux - https://www.electrolux.com.sg/support/register-warranty/
3. Europace - http://www.europace.com.sg/ewarranty/
4. Iona - https://www.iona.com.sg/index.php?route=information/ewarranty
5. Kenwood/Delonghi/Braun - http://www.kenwoodworld.com/sg/warranty
6. Mayer, Honeywell, Mistral, KitchenAid - https://www.mayer.sg/member/add-warranty
7. Panasonic - https://onlinewarranty.panasonic.com.sg/
8. Sona - http://www.sona.com.sg/ewarranty/
9. Tefal | Rowenta | Krups | Philips - No registration is needed, It is auto covered warranty when you purchase it.
10. Zojirushi - Warranty card provided★ Electronic House ★ - FAQ
How about product warranty period?
We are authorized dealer for all product and definitely comes with local agent warranty. Warranty period will show in product photo,title.★ Electronic House ★ - Answered
- Question
- kat******* 2020-06-14
- Answer
- Discontinue model. Replacement model is B50394, B50392, but size no more 40cm, it is either 32 or 36cm★ Electronic House ★ 2020-06-15
- Question
- Ok, placed order for 36cm B50392
- Question
- Ok, placed order for 36cm B50392
- Answer
- Noted
- Question
- Csn use on gas right?
- Answer
- Yes. Except induction
- Question
- Hi seller,
Received the wok however there is scratch below the wok.. Can exchange?
- Question
- Pls see photos
- Question
- Pls see photo
- Question
- Pls see
- Answer
- No worries. We will exchange for you within 2 - 5 working days between 2pm to 6pm. Thank you
- Question
- Ok but i have remove the hard plastic outer of the lid, if not u may just change the wok for me will do since the lid is fine.
- Answer
- No worries. Driver will bring whole set you can just exchange wok will do. Thank you
- Answered
- Question
- bei******* 2020-05-24
- Answer
- Sorry, we don’t have depth information★ Electronic House ★ 2020-05-25
- Answered
- Question
- hvc******* 2020-05-02
- Answer
- Yes. The model is C52896★ Electronic House ★ 2020-05-02
- Question
- Thanks for the reply.
May I know is C52896 36cm interior non-stick coated and compatible with induction?
Also how to order C52896 as is not listed in the product selection ?
Thanks
- Answer
- Not for induction
- Answered
- Question
- And******* 2020-04-20
- Answer
- Private Enquiry★ Electronic House ★ 2020-04-21
- Answered
- Question
- Lia******* 2020-04-10
- Answer
- You may proceed to order as of now and Qxpress business will be as usual. We will continuously monitoring all updates regarding the COVID-19 circuit breaker announced by the Singapore Government. For any delivery, it might be slightly delay (within 3 - 8 working days) and sorry for inconvenience caused. Have a nice day and stay Safe★ Electronic House ★ 2020-04-11
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