Should you have any questions, please email to electronichousesg@gmail.com, via Qtalk message, we will reply to you within 1 - 4 working days. Working Hour : Monday to Friday 10am to 5pm

Our company does not provide any installation and assemble service.

Dear Customer,

1 to 1 exchange within 7 days after delivered will be offered for manufacturing defects ONLY

NO NEED TO SUBMIT EXCHANGE REQUEST.

Kindly inform us via Qtalk and email to electronichousesg@gmail.com with order no, photo, Clear Video so that we can follow up your case.

Exchange will be done within 1 - 4 working days 2pm - 6pm after confirm.

For Heater, Please contact agent and make appointment with them, they will arrange technician come down to resolve your issue.

Thank you
Electronic House Team

Dear Valued Customer,

All the item will be delivered by Qxpress company. We are not able to control actual delivery date and timing. Qxpress will try to fulfill customer special request, however there is no 100% guarantee. (eg. request call before delivery, delivery in specific date and timing)

For fast response for any delivery matters, special request, kindly contact Qxpress at 6661-9100 or email to info@qxpress.sg

Qxpress standard delivery lead time : 1 - 3 Working days after seller shipped out item and they scan to their system.
(eg. Item shipped out on 29-August-2016 and they scan to their system, customer should get the item by 30th, 31st Aug or 1st-Sep)

Electronic House Team

For all order in Qoo10, actual warranty period please refer to either product photo, title or product description. Please print out and keep your Qoo10 receipt as proof of purchase for warranty claim.

1. Cornell - http://sg.cornellappliances.com/register-warranty/

2. Electrolux - https://www.electrolux.com.sg/support/register-warranty/

3. Europace - http://www.europace.com.sg/ewarranty/

4. Iona - https://www.iona.com.sg/index.php?route=information/ewarranty

5. Kenwood/Delonghi/Braun - http://www.kenwoodworld.com/sg/warranty

6. Mayer, Honeywell, Mistral, KitchenAid - https://www.mayer.sg/member/add-warranty

7. Panasonic - https://onlinewarranty.panasonic.com.sg/

8. Sona - http://www.sona.com.sg/ewarranty/

9. Tefal | Rowenta | Krups | Philips - No registration is needed, It is auto covered warranty when you purchase it.

10. Zojirushi - Warranty card provided