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BIG TORI
BIG TORI SG Join Fellow
13,162 Fellows
MINISHOP RATE 90%
39.72

Toys - Pretend Play Role Play Cooking Toys Medical Pets Food Toys


Customer who recommended this item
34
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%
Shipping fee is free when purchasing above RM 184.71 in a cart.
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Notice

Subject Register Date
Non-receipt Claim issue Seller May 11, 2016
Return Exchange Policy (2) Seller May 11, 2016
Return Exchange Policy (1) Seller May 11, 2016
Manufacturer/
Place of origin
Overseas Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Brief Description TOY playset,Pretend play toys,Kitchen Set,cooking toys,Toolbox,Market stall,Grocery,dessert stall,Supermarket,doctor set,Simulation toys,Dressing table,Girls make up,pets,role playing,shopping cart
BOOKMARK 1 2 3 4 5 6 7

Photo Review (23)

Customer Review (24)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 05, 2019 wjz*** (SG SG)
Highly Recommend Dec 26, 2018 pen*** (SG SG)
Highly Recommend Dec 20, 2018 nrl*** (SG SG)
Recommend Dec 18, 2018 ron*** (SG SG)
Highly Recommend Nov 19, 2018 eil*** (SG SG)
Highly Recommend Sep 12, 2018 sha*** (SG SG)
Highly Recommend Jul 14, 2018 Boe*** (SG SG)
Netural Jul 11, 2018 val*** (SG SG)
Highly Recommend Jun 03, 2018 gre*** (SG SG)
Highly Recommend Jun 03, 2018 lv_*** (SG SG)

Item Q&A(6)

Status
Question & Answer
  • Notice

    Non-receipt Claim issue

    Did not receive the item

    -If you still did not receive the item after  order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.
    -We will check over the matter from our end.
    -Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund. 
    -Shipping fee will be incurred on seller end.
    BIG TORI
  • Notice

    Return Exchange Policy (2)

    Any change of mind from buyer's end
    -Would like to change to other available products or does not want the item anymore.
    -Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    -Provide picture of the item to seller end.
    -Shipping fee will be incurred from buyer's end.


    How to submit return or exchange from the buyer's end?
    -Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    -We will assess the claim issue with the provided picture and inform on the progress.
    BIG TORI
  • Notice

    Return Exchange Policy (1)

    Submission of claims
    -Any return of exchange of items will be applicable within 7 days upon receiving of the item


    Any shortage of item or wrong item received
    -Provide picture of the item contents within the parcel package
    -Provide picture of the parcel package with the delivery information.
    -Shipping fee will be incurred from seller end.


    Defective item issue
    -Provide picture of the defective area of the received item
    -Shipping fee will be incurred from seller end.
    BIG TORI
  • Answered
    Question
    cry******* 2019-08-15
    Answer
    Hi, the next dispatch will be on Monday. IF we can receive your payment by today, we will dispatch on Monday and you should be able to receive the parcel on Tues/Wed. Thanks.
    BIG TORI 2019-08-18
  • Answered
    Question
    Tli******* 2019-01-25
    Answer
    Hi, really sorry. there are no immediate plans to restock. We also do not accept walk in. Hope for your understanding.
    BIG TORI 2019-01-29
  • Answered
    Question
    pha******* 2019-01-15
    Answer
    Hi, really sorry. There are no immediate plans to restock.
    BIG TORI 2019-01-18
  • Answered
    Question
    nrl******* 2018-12-18
    Answer
    Private Enquiry
    BIG TORI 2018-12-20
  • Answered
    Question
    tin******* 2018-07-13
    Answer
    Hi, restocks will arrive next month. Thanks.
    BIG TORI 2018-07-16
  • Answered
    Question
    snt******* 2018-05-19
    Answer
    Hi, yes, we are using Qxpress for delivery. If we can receive payment over the weekend, we can dispatch your orders on Monday and you should be able to receive the parcel on Tues/Wed. Thanks.
    BIG TORI 2018-05-19
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Policy & Notice
How to Return/Exchange