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17.86

Willow & SageDiaper Changing Mat Pad / Baby Cot Sheet / Waterproof Breathable Mattress Bed Protector/ Foldable


Customer who recommended this item
789
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Seller CNY Away 22-28 Jan. Delay shipping of orders. Seller Jan 20, 2020
Manufacturer/
Place of origin
China Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.(info@willowandsage.com.sg)
Brief Description Changing Mat / Cot Sheet
BOOKMARK 1 2 3 4 5 6 7

Photo Review (267)

Customer Review (548)

Customer Review board
Rating Feedback Date Written by
Recommend Jan 18, 2020 tay*** (SG SG)
Highly Recommend Jan 13, 2020 Ang*** (SG SG)
Highly Recommend Jan 07, 2020 hug*** (SG SG)
Highly Recommend Dec 31, 2019 coo*** (SG SG)
Highly Recommend Dec 25, 2019 sam*** (SG SG)
Recommend Dec 08, 2019 its*** (SG SG)
Highly Recommend Nov 15, 2019 far*** (SG SG)
Highly Recommend Oct 30, 2019 blu*** (SG SG)
Recommend Oct 17, 2019 pri*** (SG SG)
Highly Recommend Oct 08, 2019 Ala*** (SG SG)

Item Q&A(34)

Status
Question & Answer
  • Notice

    Seller CNY Away 22-28 Jan. Delay shipping of orders.

    Dear Customer, seller will be away from 22 - 28 Jan. Orders need to be placed by 22 Jan to be shipped out in time. During this period, we are unable to ship out any orders until 28 Jan. Orders will take a few more days to reach you after shipping out depending on your mode of delivery selected. PLEASE DO NOT PLACE ORDER FOR ANY URGENT DELIVERIES. All enquiries received during this period will have delayed replies. Thanks for your patience and understanding!
    Willow & Sage
  • Answered
    Question
    coo******* 2019-11-28
    Answer
    Private Enquiry
    Willow & Sage 2019-12-02
  • Answered
    Question
    mae******* 2019-08-14
    Answer
    Private Enquiry
    Willow & Sage 2019-08-15
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    coz******* 2019-04-15
    Answer
    Hi, thanks for enquiry. Its machine washable. Just avoid dryer or high heat as high temperatures will shorten the product lifespan of the water proofing layer. Many thanks!
    Willow & Sage 2019-04-15
  • Answered
    Question
    Ann******* 2018-12-09
    Answer
    Hi, thanks alot for interest and enquiry! Stocks for set sail should be arriving within this week. Kindly check back again or you can email us at info@willowandsage.com.sg so that we can update you when shipment arrives. Many thanks!
    Willow & Sage 2018-12-10
  • Answered
    Question
    min******* 2018-07-22
    Question
    Burnt mark
    Question
    Both items
    Answer
    Hi, thanks for letting us know. Items were in new original condition during packing. We are also stunned that you recieved items in burnt condition like this.

    Can we ask if the polymailer had burnt marks as well? Meaning was it burnt during the Singpost process? Do you have pictures of the burnt marks on the plastic polymailer?
    Willow & Sage 2018-07-23
    Question
    Yea the polymailer was burnt, hence the fire got to the items inside.
    Answer
    Hi, has Singpost gotten back as to whether they are compensating for damaging the items?
  • Answered
    Question
    she******* 2018-05-14
    Answer
    Private Enquiry
    Willow & Sage 2018-05-15
  • Answered
    Question
    nsy******* 2018-04-01
    Answer
    Hi, thanks for interest and enquiry! Zoom zoom design is under production and will take about 6 weeks more before being restocked.

    Do let us know if you have any further queries. Many thanks!
    Willow & Sage 2018-04-02
  • Answered
    Question
    Car******* 2018-01-12
    Answer
    Hi, thanks for interest and enquiry! The size is 72cm x 72cm.

    It's function is as a lightweight and portable changing mat. It serves as a waterproof protective layer, not for absorption of large amounts of pee but will absorb small amounts of leakage.

    Hope this answers your queries and do let us know if you have any further queries.
    Willow & Sage 2018-01-12
    Question
    Oh ok. Thanks for your prompt reply.. Maybe i can buy and try. But do u have any pad mat that is for overnight toilet training and can absorb pee?
    Answer
    Hi, is child wearing training pants or just normal underwear when doing overnight training?
    Question
    Now is on training pants... was thinking and trying to take off and use only panties and pyjamas when slp . But scare the bed will be wet if they didnt wake uo and go toilet in the middle of their slp.... so i need a pad mat badly...
    Answer
    Hi, thanks for the info. Advisable to wear the training pants under the pyjamas so that there's a layer of absorption in case of accidents. Gradually after longer period of observation, you can decide if you want to switch to normal undies. You can also put a towel on top of our changing mat if you want for future absorption. Many thanks!
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Mon-Wed : 9am ~ 1pm Weekends, PH : Off Email: info@willowandsage.com.sg

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