Shop Info

  • Contact seller

  • Working hours

    MON~SUN: 9:00 ~ 22:00
  • Address

    858 JURONG WEST STREET 81 #04-556

  • Return address

    858 JURONG WEST STREET 81 #04-556

Shop Info

Shipping

  • Major Shipping company :Singpost
  • Usual Shipping period: Monday to Sunday
  • Shipping rate :Singpost Normal Mail: S$2.50, auto upgrade to Singpost Registered Mail for free if order is considered bulky or cost S$79 or more. Singpost Registered Mail: S$3.50 if order below S$79. Free Delivery Above S$79
  • All products purchased is under 1 shipping charge. (Example: Customer bought a bunch of products and opt for Normal Mail, shipping charges will still cost only S$2.5 if order is below S$79)
  • Important Note:
  • - Normal Mail Customers :  
  • -- Please contact us if you did not receive your package after 1 month
  • -- Normal mail are not traceable. Singpost will return your packages to us if it did not reach you. 
  • -- Kindly note that we are not responsible for lost packages under Normal Mail.  
  • -- When Singpost return us the package, we will give you a call to inform.
  • -- We strongly encourage customers to opt for registered mail service.  
  • --Non receipt claims : we will only process non-receipt claims after 1 month from the shipped date.
  •  
  • - Registered Mail Customers:
  • -- We always confirm shipped in the system once we have packed your order and ready for posting in the post office.
  • -- Packages are sent to Singpost daily. 
  • -- If you need to know your tracking number, please kindly send us an inquiry in Qoo10.com system and quote your cart number.
  • -- Kindly note that we will replace the whole order and send using our Dispatch for no charges if Registered Mail Package ever became untrackable after 1 week from the date of shipping.
  • -- Non receipt claims : There is no need for registered mail customers to file non receipt claims. If package do not reach you , we will always re-ship the whole order to you again.