Shop Info
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Contact seller
Working hours
MON~FRI : 9:00am - 5:00pm SAT : 9:00am - 1:00pm SUN, Holiday : day off-
Address
10 CHANGI SOUTH STREET 3 #06-01
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Return address
10 CHANGI SOUTH STREET 3 #06-01
Shop Info
- Address: (486147) 10 CHANGI SOUTH STREET 3 #06-01
- Management staff: Strategic Marketing (S) Pte Ltd, brand owner of EuropAce
- Seller shop address: http://www.qoo10.sg/EuropAce
- Home Page: www.europace.com.sg
FAQ
- Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?
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A. Our stocks are based on first-come-first-serve basis. Placing them in cart does not reserve the stock for you. If a order is placed by another customer, they would be able to purchase it.
- Q2. What am I supposed to do if item doesn't arrive?
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A. Please do contact our customer service for further assistance & enquiries.
- Q3. Are you a reseller of EuropAce?
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A. Strategic Marketing (s) Pte Ltd is the brand owner for EuropAce.
Shipping
- Shipping rate: Shipping rate can differ from item to item. Please refer to the individual item page.
- Estimated Shipping time: Shipping time differs from 3-9 business working days.
Return / Exchange / Refund
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Must contact EuropAce direct, we don't entertain inquiries through qoo10 portal.
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Prior technician checking must be done before any further action.
- Customer must bring the item to EuropAce service center @ 10 changi south street 3.
- For aircon, washer, dryer, wine cooler, fridge and built in our service team will go down to check, the customer must make an appointment with the service team.
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We don't accept the cases below:
- - 1) over 7days from receiving the item
- - 2) if items are open/used or damaged
- - 3) sending the item without prior contact
- - 4) Wrong purchases that don't suit customer requirement