Shop Info
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Contact seller
Working hours
MON~FRI : 9:00am ~ 5:00pm, SAT/SUN/Holiday : Day Off-
Address
37 UBI CRESCENT 5th Floor
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Return address
37 UBI CRESCENT 1st Floor
Shop Info
- Address: Hi-Beau E-Commerce Pte Ltd
37 Ubi Crescent, Hi-Beau Building S(408586) - Seller shop address: http://www.qoo10.sg/avalon
Contact
- Email: estore@hibeau.com
- Office number: 6515 9818
- Office Hours: Monday - Friday 9am-5pm. Closed on weekends and PH.
FAQ
- Q1. What am I supposed to do if the item doesn't arrive?
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A. You may contact us directly. In the case of non-registered mail shipping, we are not responsible for any lost or damange of the parcel(s).
Shipping
- Main Shipping Method: Qxpress
- Average Shipping period: 2-3 Working Days
- Free Shipping: Free shipping is provided for orders above $50. *T/C apply
- If you have any questions about shipping, please fell free to ask us!
Refund/Return
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Return & Exchange Policy |
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Submission of claims |
Any return of exchange of items will be applicable within 7 days upon receiving of the item |
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Any shortage of item or wrong item received |
Provide picture of the item contents within the parcel package and delivery label on parcel |
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Shipping fee will be incurred from seller end |
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Defective item issue |
Provide picture of the defective area of the received item |
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Shipping fee will be incurred from seller end |
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Any change of mind from buyer's end |
Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached |
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Provide picture of the item to seller end |
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Shipping fee will be incurred from buyer's end |
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How to submit return or exchange from the buyer's end? |
Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' |
Notice
| Subject | Register | Date |
| Testimonials | Seller | 2020-02-18 |
