Shop Info

  • Contact seller

  • Working hours

    MON~FRI : 12pm ~ 7pm Sat, Sun, Holiday : day off
  • Address

    NORTH VIEW BIZHUB 6 YISHUN INDUSTRIAL STREET 1 #02-19

  • Return address

    NORTH VIEW BIZHUB 6 YISHUN INDUSTRIAL STREET 1 #02-18

  • Qstore

    Qstore

 

Shop Info

FAQ

Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is this so?

A. Someone else must have been browsing the same item but had made payment for the last unit before you did! You may check out other items on our shop or check back again if keen as we do restock from time to time!

Q2. What am I supposed to do if item doesn't arrive?

A. Do check on your order shipping status. If it is stuck "On Delivery", you may check package status on Qxpress' website with the tracking number indicated under your order. Feel free to also contact us on QPost should any assistance or clarification be required!

Shipping

  • Major Shipping company : Qxpress
  • Usual Shipping period: Depends on Qxpress, but most usually between 2-5 working days after payment
  • Shipping rate : Shipping rate can differ from item to item. Please see individual item page.

Refund/Return

  • If you want to get refund or return item you received, please apply on my Qoo10.

  • We don't accept the cases below:

    • 1) over 7days from receiving item
    • 2) if items are open/used or damaged
    • 3) sending item without prior contact
    • 4) if items reach us after the warranty period

Notice

Subject Register Date
CHRISTMAS CLOSURE 25/12/2019 Seller 2019-10-17