JOYTREE
JOYTREE KR
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Shop Info

  • Contact seller

  • Address

    경기도 남양주시 다산중앙로 105-18 지앤지비즈타워 608

    105-18 Dasanjungang-ro, Namyangju-si, Gyeonggi-do GNGBIZ Tower 608

  • Return address

    경기도 남양주시 다산중앙로 105-18 지앤지비즈타워 608

    105-18 Dasanjungang-ro, Namyangju-si, Gyeonggi-do GNGBizTower 608

    +82-070-8223-8320

 

FAQ

Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?

A. If the product is sold out early, it may not be possible to order shopping cart items.

Q2. What am I supposed to do if item doesn't arrive?

A. It may be lost or missing during shipping, please contact us. After investigation by the distribution center and delivery company, it will be re-sent or refunded.

Shipping

  • Major Shipping company : Qxpress
  • Usual Shipping period: Shipment preparation period: 1 to 3 days/delivery period 3 to 4 days (delivery may be delayed due to large orders in the case of events or certain seasons)
  • Shipping rate : Shipping rate can differ from item to item. Please see individual item page.

Refund/Return

  • If you want to get refund or return item you received, please apply on my Qoo10.

  • We don't accept the cases below:

    • 1) over 7days from receiving item
    • 2) if items are open/used or damaged
    • 3) sending item without prior contact.
    • 4) When returning, please return it in the same box or package we shipped. Additional shipping costs may be incurred by shipping in a different box.