Shop Info

• Address: (368326) 153 Kampong Ampat,#04-02 Jun Jie Industrial Building  
• Operating Hours: 10am-5pm, Monday to Saturday, Close on Public Holidays
• Management staff: new star
• Seller shop address: http://www.qoo10.sg/newstar
• Employees:
• Starting Capital:

Contact

• E-mail :newstarelc@gmail.com
• Phone number: +65--6336-0524
• available during:
• E-mail is always available and more recommended.

FAQ

EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?

A: It has been sold out.

EX) Q2. Can I order by telephone or e-mail?

A. Can. you can order by qoo10 website.

EX) Q3. What am I supposed to do if item doesn't arrive?

A.you can contact us. by email or call to our office at sim lim square.

Shipping

• Major Shipping company :
• Usual Shipping period:
• Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
• if you have any question about shipping,please e-mail us.
• E-mail :newstarelc@gmail.com

Refund/Return

• If you want to get refund or return item you received,please cantact us.

  • E-mail :newstarelc@gmail.com
  • Phone number: +65--6336-0524
  • Return address：(368326) 153 Kampong Ampat,#04-02 Jun Jie Industrial Building  

• We don't accept the cases below:

  • - ex1) over 7days from receiving item
  • - ex2) if items are open/used or damaged
  • - ex3) sending item without prior contact