Q&A board

Q & A Lists
Item Question & Answer
❤❤ BREATHE Car Freshener ❤❤Lavender/Lemongrass/Citronella/Eucalyptus etc ❤SPECIAL-1 EXTRA REFILL❤
❤❤ BREATHE Car Freshener ❤❤Lavender/Lemongrass/Citronella/Eucalyptus etc ❤SPECIAL-1 EXTRA REFILL❤
Item Q&A
  • Question : Inquiry for the item from ohj****Dec 06, 2019

    Hi, may I know the ingredients list?

    Answer : [Re] Inquiry for the item from ohj****

    Depends onthe blend

    The are all oils


    Thank you

    Question : [Re] Inquiry for the item from ohj****

    So for the citronella, what are the other ingredients other than citronella oil?

    Answer : [Re] Inquiry for the item from ohj****

    We have a very wide range like lemongrass Peppermint Lavender Eucalyptus etc


    thank you

  • Question : Inquiry for the item from jus****Nov 18, 2019

  • Question : Inquiry related delivery from mab****Nov 15, 2019

    Hi,

    I'm combining this purchase with toher items from you shop. However, I'm being charged a shipping fee, although my total order is more than $70. Can you pls clarify? Thanks

    Answer : [Re] Inquiry related delivery from mab****

    Hi
    e have check for these 3 orders 309935062,309935063,309935064 there is no shipping fee paid at your end


    Kindly forward on the other orders nos

    Thank you

    Hi
    We have check for these 3 orders 309935062,309935063,309935064 there is no shipping fee paid at your end
    Kindly forward on the other orders nos
    Thank you
    (Nov 18, 2019 17:52)

  • Question : Inquiry related delivery from ste****Oct 10, 2019

  • Question : Inquiry for the item from csl****Sep 01, 2019

    Hi does the free refill come with a flower ball & holder too? Tks.

    Answer : [Re] Inquiry for the item from csl****

    What's the size of the holder? My car aircon vent looks smaller than your picture. Worried it might block the air.

    Question : [Re] Inquiry for the item from csl****

    The refill will be paired with a flower

    The clip is not included for the refill


    Generally we have not got any feedback of the clip not being able to attached to the aircon vent

    The clip is flexible


    Thank you

+View all Notice, FAQ, Q&A >>
★★BEST SELLING Reeds Diffuser★★ (50ml) U.P.$29.90 - Smell Better Last Longer Premium Oil
★★BEST SELLING Reeds Diffuser★★ (50ml) U.P.$29.90 - Smell Better Last Longer Premium Oil
Item Q&A
  • Question : Inquiry for the item from chu****Dec 02, 2019

    Hi,
    If I choose $18.90 + $6.90 + $6.90 how many bottles do I get in total?
    And do you ahve the free Qxpress option like the other items in yout listings?
    Thank you.

    Answer : [Re] Inquiry for the item from chu****

    Hi


    You will get 2 reeds diffuser and 2 refills


    Thank you

BLACK Friday Special★★BEST SELLING Reeds Diffuser★★ (50ml) U.P.$29.90  with 1 Free 60 ml Refill
BLACK Friday Special★★BEST SELLING Reeds Diffuser★★ (50ml) U.P.$29.90 with 1 Free 60 ml Refill
Item Q&A
  • Question : Inquiry for the item from joc****Nov 30, 2019

    Hi, do u sell refill only? Thanks

    Answer : [Re] Inquiry for the item from joc****

    Yes


    We will launch the refills soon


    Thank you

  • Question : Inquiry for the item from cha****Nov 29, 2019

    Hi, can check with u which scent is more suitable to put at toilet? And which scent is most lasting? I don't like lemongrass smell. Thanks

    Answer : [Re] Inquiry for the item from cha****

    Hi


    You catry Green tea or Floral

    Green tea is having the same scent as ION Orchard and Floral scent is like Isey Miyake ladies


    Alternatively Lavender, Rose etc is also good


    Thank you

  • Question : Inquiry for the item from jus****Nov 25, 2019

    Hi.. I did not receive my purchase.. It has been 2 weeks.. Please advise whether it will be sent.

    Answer : [Re] Inquiry for the item from jus****

    Hi


    Qxpress will collect your parcel tomorrow

    The tracking no is

    C839876SGSG

    Thank you

    Question : [Re] Inquiry for the item from jus****

    Thank you.

    Answer : [Re] Inquiry for the item from jus****

    Thank you too

  • Question : Inquiry for the item from bes****Nov 18, 2019

    How long can 1 last?

    What's the difference between citronella & lemon grass?

    Which are good for repelling mosquitoes?

    Answer : [Re] Inquiry for the item from bes****

    Citronella is very popular for repelling mosquitoes


    Lemongrass and Eucalyptus are good too


    The difference in scent is very distinct

    Most Spa choose Lemongrass over Citronella for thier operation


    thank you

  • Question : Inquiry for the item from jan****Nov 09, 2019

+View all Notice, FAQ, Q&A >>
BLACK Friday SpecialL ✿ BUNDLE OF 5! ✿ BREATHE essence of life - BREATHE® Premium Grade Fragrance
BLACK Friday SpecialL ✿ BUNDLE OF 5! ✿ BREATHE essence of life - BREATHE® Premium Grade Fragrance
Item Q&A
  • Question : Inquiry for the item from ail****Nov 30, 2019

    Hi, is it water soluble pls?

    Answer : [Re] Inquiry for the item from ail****

    No


    Our water-spoluble sku are


    527165405

    507281843

    Thank you

  • Question : Inquiry for the item from may****Nov 19, 2019

    Hi, can ur essential oil mix with carrier oil and massage on our face and body?

    Answer : [Re] Inquiry for the item from may****

    Yes you can


    Best do at patch test on the back of your hand before applying in full


    It is important to avoid the eye area


    Thank you

    Question : [Re] Inquiry for the item from may****

    Thank you so muchi!

    Answer : [Re] Inquiry for the item from may****


    Thank you

  • Question : Inquiry for the item from aur****Nov 08, 2019

    Hi can this oil be mixed into cosmetics or body cream?

    Answer : [Re] Inquiry for the item from aur****

    No


    This is our concentrate fragrance


    Good for tea-light burner etc


    Thank you

    Question : [Re] Inquiry for the item from aur****

    thank you.

  • Question : Inquiry related delivery from yap****Sep 10, 2019

    I have not recv my items yet. Its been more than 10 days. Pls advise.

    Answer : [Re] Inquiry related delivery from yap****

    Hi


    The parcel was dispatch sthrough SingPost


    On some occasion it may take more than 2 weeks to reach you

    Kindly notify us if you still did not get the order by this weekend


    thank you

    Question : [Re] Inquiry related delivery from yap****

    Hi. Its been 3 weeks. I have notnrecv my items yet. This is the 3rd time i bought frm yr store and this is the 1st time i experieced such delays. Pls check.

    Answer : [Re] Inquiry related delivery from yap****

    Hi


    Do you mind if we whatsapp you and dispatch the item to your workplace instead of your home


    We have experience some parcels missing especially to landed properties

    We can either dispatch a new parcel again to the same address with proof of postal (Cert of Postage endorse by the Ang Mo Kio post office) or arrange a full refund where you can re-purchase with a Qxpress delivery option

    Thank you


    Kindly revert

    Question : [Re] Inquiry related delivery from yap****

    My number is 96816485. U can whatsapp me. I prefer you to deliver to the same postal again with cert of postage.

    Answer : [Re] Inquiry related delivery from yap****

    K noted

    Thank you

  • Question : Inquiry for the item from rea****Sep 10, 2019

    Have lemongrass?

    Answer : [Re] Inquiry for the item from rea****

    We have Lemongrass


    It is under the below listing

    https://www.qoo10.sg/g/503685859


    Thank you

    Question : [Re] Inquiry for the item from rea****

    Can bundle together as 5?

    Answer : [Re] Inquiry for the item from rea****

    No we can't


    Thank you

+View all Notice, FAQ, Q&A >>
✮✮No 1  HAZE-FREE Multi-functional  BREATHE  Air Purifier ✮✮✮ 3 yrs warranty
✮✮No 1 HAZE-FREE Multi-functional BREATHE Air Purifier ✮✮✮ 3 yrs warranty
Item Q&A
  • Question : Inquiry from wil****Nov 27, 2019

  • Question : Inquiry for the item from kar****Nov 14, 2019

    Safe to newborn baby?to use in her room?

    Answer : [Re] Inquiry for the item from kar****

    Yes


    It is safe


    Keep it approx 6 ft away from baby


    Best use in airconditioned room


    The reason is the machine humidifies at 1 Ltr of water/day

    It may be too humid if use in room without aircondition


    Thank you

  • Question : Inquiry from enr****Nov 05, 2019

    Hi, may I know how to clean the air purifier? I feel interior very oily but clueless how to clean it. Thank you.

    Answer : [Re] Inquiry from enr****

    Hi


    We will forward to you the maintenance manual if you could whatsapp your email address or mobile no to 97526011


    thank you

  • Question : Inquiry for the item from fre****Oct 26, 2019

    How much extra need to pay for request for 3 pin plug instead of 2 pin plug.

    Answer : [Re] Inquiry for the item from fre****

    Hi


    We will arrange 3 pin plug


    thank you

    Question : [Re] Inquiry for the item from fre****

    Thks

    Answer : [Re] Inquiry for the item from fre****

    Thank you too

  • Question : Inquiry for the item from fre****Oct 31, 2019

    Hi, us it possible to post the cleaning instructions for the air revitaliser in public instead of asking customer to whatsapp you individually. Every customer would want to know how to clean the air revitaliser.

    Answer : [Re] Inquiry for the item from fre****

    Sure Will forward to you thru whatsapp

    Thank you

    Sure Will forward to you thru whatsapp
    Thank you
    (Nov 04, 2019 17:24)

+View all Notice, FAQ, Q&A >>
11.11 PROMO ★AUSTRALIA No 1 Water Soluble Aromatherapy Oil★Diffuser/Humidifier/Revitalizer 250 ml
11.11 PROMO ★AUSTRALIA No 1 Water Soluble Aromatherapy Oil★Diffuser/Humidifier/Revitalizer 250 ml
Item Q&A
  • Question : Inquiry for the item from ysu****Nov 20, 2019

    I tried the ORANGE essential oil 10ml. Like it very much. But you don't have that for 250ml. Will you bring in? As well as some other flavors which are only available in 10ml?

    Answer : [Re] Inquiry for the item from ysu****

    Hi


    We can customise for you


    However we would like to inform you that orange oil is more volatile than most oils

    Kindly whatsapp us at 97516011 with your instruction and order number upon your purchase (simply choose any blend and leave a memo in addition to messaging us


    Thank you

  • Question : Inquiry for the item from che****Nov 19, 2019

    Hi, noticed you blend tea tree oil into your oils. Is the concentration high? I’m worried about using it as I have a dog at home and tea tree oil is supposedly unsafe for pets.

    Answer : [Re] Inquiry for the item from che****

    Hi This is water-soluble


    Should be good if you dilute it with water approx 10 ml to 2 Litres of water


    However we would advices you to test on the dog's leg first


    It is also important to avoid the eyes


    thank you

    Question : [Re] Inquiry for the item from che****

    Sorry, I meant your oils in general. I’m using your solutions in my water air purifier. Just wondering if the concentration of tea tree oil is high. If it is, I don’t think I will use it anymore, worried my dog will breathe in the tea tree oil.

    Answer : [Re] Inquiry for the item from che****

    Sorry the premise is that your solutions are blended with tea tree oil, so all solutions may be potentially harmful to my puppy. So I just wanted to find out if the tea tree concentration is very high. FYI over the years I have purchased from you citronella, rose damask, floral, vanilla, citrus, eucalyptus in 250 ml bottles and some 60 ml bottles (ginseng, lavender, acacia, orchid, violet, etc). Also your fragrance oils. I’m not some random stranger looking for problems. I’m genuinely concerned about my puppy. if it’s not suitable for pets just let me know and I’ll stop using them around my puppy. Thank you.

    Question : [Re] Inquiry for the item from che****

    Hi


    The tea tree is very minimal


    We have many pet users that use our oils for years


    So for there is no report of effects on puppy at all


    Thank you

    Answer : [Re] Inquiry for the item from che****

    Good to hear, thanks!

    Question : [Re] Inquiry for the item from che****

    Thank you too

  • Question : Inquiry for the item from jan****Nov 15, 2019

    for all the offered/ promotion items for the 250ml and the 10ml , pls let me know what is the expiry date ?

    Answer : [Re] Inquiry for the item from jan****

    Hi


    You can keep our oils for 10 years


    if properly stored the oil will not turn ransic


    thank you

  • Question : Inquiry for the item from zee****Nov 09, 2019

    Hi which scent do you recommend for focusing or when I'm studying?

    Is there any suggestions for mix scent as well?

    Answer : [Re] Inquiry for the item from zee****

    Citronella or Peppermint is good

    They are very good for keeping one awake


    thank you

  • Question : Inquiry for the item from gri****Nov 07, 2019

    Hi there, I purchased 2 bottles of eucalyptus n lavender and have since tried using in both nebulizer and mist humidifier. however, on both machines, the smell is significantly weaker than any other oils I've tried.

    I am using in a small room (10-20sqm), with air conditioning on.

    In fact, I even thought my nebulizer was faulty. Are your products authentic ?

    Answer : [Re] Inquiry for the item from gri****

    Hi


    This is our water-soluble oil which is blended for specific purpose


    Obviously it is not as strong as our pure concentrated oil


    Besides many Doctors, Professionals and Spas, we have been selling these oils world wide including top hotels like Shangrila, Grand Hyatt, Hilton, Ritz London, Marriots etc since 2004

    Thank you

    Question : [Re] Inquiry for the item from gri****

    Hi there,

    Thanks for the response. In that case, can you please advise which method/machine can best maximise the fragrance of your oils?

    Answer : [Re] Inquiry for the item from gri****

    Hi

    We recommend our essential oils or Frangrance for your nebulizer if you like stronger scent


    The SKU are

    https://www.qoo10.sg/g/503685859


    https://www.qoo10.sg/g/508586240


    Thank you

+View all Notice, FAQ, Q&A >>
✮✮  11.11 Limited Promo Buy 2 get 1 Free - delivery FOC ✮✮  BREATHE  Pure Essential Oil
✮✮ 11.11 Limited Promo Buy 2 get 1 Free - delivery FOC ✮✮ BREATHE Pure Essential Oil
Item Q&A
  • Question : Inquiry for the item from eil****Nov 14, 2019

  • Question : Inquiry for the item from mjo****Nov 12, 2019

    Hi the price is 5 for $11.11? How do I indicate the 4th and 5tb bottle?

    Answer : [Re] Inquiry for the item from mjo****

    Hi

    We will check with Qoo10.sg to explore on how to accomodate request like yours


    thank you


    thank you

  • Question : Inquiry for the item from Reb****Nov 11, 2019

    Hi there

    Is there Mexican Lime?

    Answer : [Re] Inquiry for the item from Reb****

    Hi


    We run out of Mexican Lime


    In addition the cost of the oil is more than our Promo Price


    thank you

  • Question : Inquiry for the item from tan****Nov 11, 2019

  • Question : Inquiry for the item from mcc****Nov 10, 2019

    Buy 2 get 5 free ? Means total 7 ?

    Please advise.


    Tks

    Answer : [Re] Inquiry for the item from mcc****

    You buy 2

    Instead of getting 2 you get 5


    Thank you

+View all Notice, FAQ, Q&A >>
★★ 11.11  PROMO - Buy 1 GET 1 Free ★★ AUSTRALIA No 1  Oils for Humidifier/Revitalizer  60ml
★★ 11.11 PROMO - Buy 1 GET 1 Free ★★ AUSTRALIA No 1 Oils for Humidifier/Revitalizer 60ml
Item Q&A
  • Question : Inquiry for the item from car****Nov 11, 2019

    Is this oil-based or water-based?

    Answer : [Re] Inquiry for the item from car****

    Yes this is water-soluble


    Thank you

  • Question : Inquiry for the item from est****Oct 24, 2019

    Hi to make pillow mist from lavender spray,

    1 capful of product and how much water to be added?

    Thk u.

    Answer : [Re] Inquiry for the item from est****

    Hi

    Ratio 1 to 10 portion of water (You can increase or reduce the ration

    Dissolve the oil in water by stirring a little

    Thank you

  • Question : Inquiry for the item from aah****Oct 14, 2019

    Is this safe for newborn baby and pregnant women?

    Answer : [Re] Inquiry for the item from aah****

    Hi


    It is safe if use on humidifier etc

    However Keep the oil out of reach to baby

    This is our water-soluble oil and not meant for application on body


    Thank you

  • Question : Inquiry for the item from chr****Oct 13, 2019

    Can apply grapefruit or eucalyptus oil on kids when they are not feeling well?

    Answer : [Re] Inquiry for the item from chr****

    Hi


    This oil are meant for using on diffusers/humidifiers


    They ar ewater-soluble and not meant for medical purpose

    It would be best to consult a peadiatrician before applying any oil on your kids


    Thank you

  • Question : Inquiry for the item from 234****Sep 19, 2019

+View all Notice, FAQ, Q&A >>
★★SUPER PROMO with FREE Delivery★★ BREATHE Pure and Natural Essential oils 10ml
★★SUPER PROMO with FREE Delivery★★ BREATHE Pure and Natural Essential oils 10ml
Item Q&A
  • Question : Inquiry for the item from sie****Oct 10, 2019

    Can this be used for diffuser?

    Answer : [Re] Inquiry for the item from sie****

    Yes you can

    However our Reeds diffuser solutions are formulated differently

    Thank you

    Yes you can
    However our Reeds diffuser solutions are formulated differently
    Thank you
    (Oct 11, 2019 09:28)

  • Question : Inquiry for the item from sal****Sep 10, 2019

  • Question : Inquiry for the item from hou****Apr 02, 2019

  • Question : joe****会员的咨询。Mar 15, 2019

  • Question : Inquiry for the item from sim****Mar 12, 2019

    Is all tis suitable for humifier cos i tried other brand essential i pour alot of drops yet still v blend nt really any fragrance come out or must buy other those big bottle for water soluble purposely for humifier.

    Answer : [Re] Inquiry for the item from sim****

    we usually recommend our water soluble oil for use in humidifier Our oil will easily be dissolved in the water and diffused together with the mist Thank you

+View all Notice, FAQ, Q&A >>
Sandalwood 250ml
Sandalwood 250ml
Item Q&A
Peppermint 60ml
Peppermint 60ml
Item Q&A
  • Question : Inquiry for the item from mie****Sep 08, 2019

    Hi is this item essential oil also? But bigger bottle? I want the concentrate essential oil, not masage oil

    Answer : [Re] Inquiry for the item from mie****

    Hi


    This is neither pure or massae oil


    It is our water-soluble oil


    thank you

  • Question : Inquiry for the item from mys****Aug 19, 2019

    Hi..can i use this for massage purposes? Applied on body...

    Answer : [Re] Inquiry for the item from mys****

    We do not recommend this


    The proper oil should be our essential oil SKU 503685859

    We also have jojoba which is one of the best cariern oil for massage


    Thank you

  • Question : IngredientsJul 06, 2018

  • Question : electric diffuserAug 24, 2017

    Hi seller, can this be used on electric diffuser? Thanks for advice.

    Answer : [Re] electric diffuser

    Yes it can


    Will be better if it is diluted with water


    Thank you

PURE NATURAL - TEA TREE Essential oil 10 ml
PURE NATURAL - TEA TREE Essential oil 10 ml
Item Q&A
  • Question : Inquiry for the item from m.r****Jul 27, 2019

    Hi, is this 100% pure essential oil? Or fragrance oil?

    Answer : [Re] Inquiry for the item from m.r****

    This Tea tree is pure essentail oil 100% natural Thank you

Citronella 60ml
Citronella 60ml
Item Q&A
PURE NATURAL - LEMONGRASS Essential Oil 10 ml
PURE NATURAL - LEMONGRASS Essential Oil 10 ml
Item Q&A
  • Question : Inquiry for the item from fio****Jun 13, 2019

    Can it be use with the oil burner?

    Answer : [Re] Inquiry for the item from fio****

    Yes


    They are perfect for burners


    Thank you

  • Question : Inquiry for the item from chu****Nov 15, 2018

    Available for bigger bottle?

    Answer : [Re] Inquiry for the item from chu****

    Available for 15ml ?

Ylang Ylang 250ml
Ylang Ylang 250ml
Item Q&A
  • Question : Inquiry for the item from Lyn****Apr 21, 2019

    Can use reed diffuser stick on this product?

    Answer : [Re] Inquiry for the item from Lyn****

    Hi
    This product is not meant for Reeds
    It is blended to be water-soluble
    The scent may not be as effective as our Reeds oil
    Thank you

    Question : [Re] Inquiry for the item from Lyn****

    May I know which listings will work well with reed diffuser sticks?

    Answer : [Re] Inquiry for the item from Lyn****

    We have actually listed the refills together with our Reeds diffuser

    The sku no is 531977905

    Thank you

PURE and NATURAL - PEPPERMINT Essential Oil 10 ml
PURE and NATURAL - PEPPERMINT Essential Oil 10 ml
Item Q&A
  • Question : Inquiry for the item from une****Mar 16, 2019

  • Question : Inquiry for the item from joo****Nov 06, 2018

  • Question : Is the oil can apply directly onto skinSep 28, 2017

    Hi ,

    Can i just check with you ,is the oil can apply to my skin directly ? for my face or lips

    Answer : [Re] Is the oil can apply directly onto skin

    Hi


    Yes you can


    However, we would recommend you to do a patch test first

    Thank you

  • Question : [About Item] Related InquiriesDec 03, 2016

    Made from ?
    Direct apply on skin ?

    Answer : [Re] [About Item] Related Inquiries

    WE would suggest you put a small tab on the skin first

    The reason is some may have allergies to certain chemicals in the oil


    Thank you


    Best regards


    E M Chua
    BREATHE

Sandalwood 60ml
Sandalwood 60ml
Item Q&A
  • Question : Inquiry related cancel and refund from pre****Jan 22, 2019

    my Order No. 288563016 - SANDALWOOD was Not Delivered with other items today. CAN YOU EXPLAIN Why?
    SEE ATTACHED PHOTO ON RECEIVED BUNDLE OF ESSENTIAL OIL WITHOUT SANDALWOOD

    Answer : [Re] Inquiry related cancel and refund from pre****

    Hi


    We have dispatch the sandalwood and in addition we have included our new GREEN TEA


    Thank you

  • Question : Inquiry for the item from lyn****Nov 21, 2017

    May i know is this Sandalwood a Water Soluble Aromatherapy because is different from your usual Essential oil bottle.

    Answer : [Re] Inquiry for the item from lyn****

    Hi


    The Sandalwood is blended to be waer solble

    Kindy note that the oil has to be stirred and dissolved in the water before using it on the humdiifier or ultra-sonic diffuser.

    Thank you

Eucalyptus 60ml
Eucalyptus 60ml
Item Q&A
  • Question : Inquiry for the item from 237****Jan 21, 2019

    Am I right that this item can be used together with your air revitalizer?

    Answer : [Re] Inquiry for the item from 237****

    Yes

    Thank you

  • Question : Inquiry for the item from cle****Dec 31, 2018

    Can this be mixed with Reed Diffuser essential oil?

    Answer : [Re] Inquiry for the item from cle****

    Hi


    Not this sku


    You can use our Pure essential oils or fragrance to mix


    Thank you

  • Question : Inquiry for the item from loh****Sep 08, 2018

  • Question : Usage of the Essential OilJun 02, 2017

    Hi Seller,
    Can this be used on the car diffuser? Kindly advise.
    Thanks
    Wendy

    Answer : [Re] Usage of the Essential Oil

    Hi

    It cannot be use as the oil is too viscous

    It is formulsted to dissolve in water


    Thank you

    Question : [Re] Usage of the Essential Oil

    Hi Seller

    Noted your prompt reply with thanks.

    Answer : [Re] Usage of the Essential Oil

    Thank you too

  • Question : Inquiry for the item from jas****May 29, 2017

    Can this be directly used as a reed diffuser?

    Answer : [Re] Inquiry for the item from jas****

    Hi


    This oil have to be mix with water before using on Reeds diffuser


    Thank you

    This oil is water-soluble and formulated for you on Air Revitalizers

    You may try

    It has to be diluted with water
    (May 31, 2017 19:29)

BREATHE essence of life - Grapefruit Lime 5ml
BREATHE essence of life - Grapefruit Lime 5ml
Item Q&A
  • Question : Inquiry for the item from jol****Dec 30, 2018

    Hi seller can I pour this fragrance oil inside the diffuser?

    Answer : [Re] Inquiry for the item from jol****

    Yes you can dependig on the type of diffuser you e using


    Thank you

    Question : [Re] Inquiry for the item from jol****

    I bought the diffuser from you too. Can use this right?

    Answer : [Re] Inquiry for the item from jol****

    Hi


    Hi


    This particular oil will float on top of the water and does not work well with the Revitalizer


    Our diffuser works better with water-soluble oil


    Thank you

  • Question : [About Item] Related InquiriesFeb 09, 2017

    Hi seller, may I ask where is this product from? Thanks

    Answer : [Re] [About Item] Related Inquiries

    Hi


    We import directly in bulk from top overseas distillers

    We use them mainly for our water-soluble solutions which is very popular overseas

    In addition we have a very comprehensive range of products

    With our economy of scale, we are able to provide our customers the top grade essential oils at a very affordable price


    Thank you


    Best regards



    BREATHE

BREATHE essence of life - Lemongrass 5ml
BREATHE essence of life - Lemongrass 5ml
Item Q&A
  • Question : Inquiry related cancel and refund from eko****Nov 30, 2018

    My order no 282883551 since 11 Nov & yet still not received my item. Please cancel my order & refunds. Thanks

    Answer : [Re] Inquiry related cancel and refund from eko****

    Hi
    We apologise for the delay
    We have dispatch the parcel to SingPost and it should reach you soon
    Thank you

    Question : [Re] Inquiry related cancel and refund from eko****

    Yet to received. Please do the refunds. Thanks

    Answer : [Re] Inquiry related cancel and refund from eko****

    Please respond.

    Question : [Re] Inquiry related cancel and refund from eko****

    Services very poor don’t even border to reply 👎👎👎👎👎👎

    Answer : [Re] Inquiry related cancel and refund from eko****

    Hi


    Kindly accept our refund


    Your parcel was posted out sometime back

    If you do not receive it by now, we deem that the parcel may have been lost or deposited wrongly by the postman into someone else letter box

    Question : [Re] Inquiry related cancel and refund from eko****

    Are you going to refund?

    Answer : [Re] Inquiry related cancel and refund from eko****

    Hi
    Already refunded on 8th Dec
    Please check your Qoo10 account for more details
    Thank you

  • Question : Inquiry related delivery from roy****Dec 13, 2018

    Order No. 282935989, waiting for one month still not receive the free give away. Saw so many buyer ask the same question. Did you really send the item to us? You mention you had more thousand orders but the review just hundred plus only.

    Answer : [Re] Inquiry related delivery from roy****

    Thank you

  • Question : Inquiry related delivery from cou****Dec 11, 2018

    Order No. 283166922, still not receive the free give away. Delivery staus changed to delivered. I never happened not receive items from my home address. Pls advise.

    Answer : [Re] Inquiry related delivery from cou****

    Noted

  • Question : Inquiry related delivery from 241****Dec 10, 2018

  • Question : Inquiry related delivery from 242****Dec 09, 2018

    Hi Seller, I have ordered on 10 Nov but still have not received my item yet.
    My Order No.: 122875463. Pls check and and advise. Thanks.

    Answer : [Re] Inquiry related delivery from 242****

    The shipping status has changed to 'Delivered' but I didn't receive item at all. Pls check and refund.

    Question : [Re] Inquiry related delivery from 242****

    Hi


    Kindly accept our refund


    Your parcel was posted out sometime back

    If you do not receive it by now, we deem that the parcel may have been lost or deposited wrongly by the postman into someone else letter box

    Answer : [Re] Inquiry related delivery from 242****

    Hi Seller,

    Thanks for your prompt reply and refund.

+View all Notice, FAQ, Q&A >>
Floral 60ml
Floral 60ml
Item Q&A
  • Question : Inquiry for the item from Ail****Sep 05, 2018

    Hello! Can I just buy this to use for the reed diffuser which I also bought from you previously?

    Answer : [Re] Inquiry for the item from Ail****

    Hi


    This oil is meant for our air revitalizer


    The oil is water-soluble and slightly heavier

    The scent may not be as strong as our reeds oil



    Thank yu

  • Question : Inquiry for the item from jea****Mar 27, 2017

    Hi,is this the same scent as the 5ml essential oil?

    Answer : [Re] Inquiry for the item from jea****

    Hi


    Yes

    The scent is the same except that this is formulated to be water-soluble


    Thank you


    Best regards


    BREATHE

Lavender 60ml
Lavender 60ml
Item Q&A
  • Question : Inquiry for the item from not****Jul 25, 2018

    Is this for use on the air revitalizer?

    Answer : [Re] Inquiry for the item from not****

    Yes


    This is for the revitalizer


    It is water-soluble


    Thank you

  • Question : Inquiry for the item from sum****Jul 08, 2018

    Hi I am confuse between both of the lavender scent as it look the same but 1 is $8.90 n the other is $9.90. So is there any different or same?

    Answer : [Re] Inquiry for the item from sum****

    Hi

    We will arrange a promo price for this item shortly

    It will be $5.90


    Thank you

    Question : [Re] Inquiry for the item from sum****

    Hi, so u mean both $8.90& $9.90 is actually the same thing just different in price?

    Answer : [Re] Inquiry for the item from sum****

    Hi


    Kindly search for this SKU 527165405

    WE have amended the price with discount


    Thank you

  • Question : Product usageMay 12, 2018

  • Question : Inquiry for the item from won****Sep 16, 2017

    Can this be used as a massage oil as it is?

    Answer : [Re] Inquiry for the item from won****

    Hi


    Thius oil is not suitable for use as massage oil

    It has already been formulated to be water soluble


    However it can be use for tes light burners, foam bath etc


    Thank you

Citronella 250ml
Citronella 250ml
Item Q&A
  • Question : Inquiry for the item from vic****Jun 13, 2018

    Is it pure?

    Answer : [Re] Inquiry for the item from vic****

    Hi


    This is blended to be water soluble


    Thank you

  • Question : Inquiry for the item from bes****Aug 05, 2017

    Can this item be used with electric diffusser?

    Answer : [Re] Inquiry for the item from bes****

    Hi

    Yes it can be use for tea light burner and electric diffuser


    Kindly note that the oil got to be dissolve into the water for more effective diffusing


    Thank you

Lavender 250ml
Lavender 250ml
Item Q&A
  • Question : Inquiry for the item from lam****Jun 05, 2018

    Hi,

    What’s the difference between this and those 10ml essential oils you sell ?

    Answer : [Re] Inquiry for the item from lam****

    The 10 mls are pure essential oils


    Tis particular 250 ml are formulated t be water-soluble


    Thank you

    Question : [Re] Inquiry for the item from lam****

    Both can be used in diffuser ?

    Answer : [Re] Inquiry for the item from lam****

    For other diffuser it is important to dissolve the oil by stirring prior to operating your machine


    Thank you

BREATHE Radiance Premium Promo Set (Air Revitalizer  with LED Base)
BREATHE Radiance Premium Promo Set (Air Revitalizer with LED Base)
Item Q&A
  • Question : Inquiry for the item from pip****Mar 16, 2018

    What are the free gifts that comes with this purchase?

    Answer : [Re] Inquiry for the item from pip****

    Hi


    We usually provide 4 X 60 ml water-soluble oils, 1 X Reeds diffuser and 2 X Pure & Natural essential oil


    Thank you

    sorry in addition this sku included another LED base with 2 x 250 ml water-soluble oil
    (Mar 16, 2018 16:52)

  • Question : Inquiry for the item from rek****Sep 06, 2017

  • Question : Inquiry for the item from phy****Apr 30, 2017

    Can just switch off the LED when the revitaliser is working?

    Answer : [Re] Inquiry for the item from phy****

    Hi


    Yes the LED can be switch off without interfering the Revitalizer


    Thank you


    Best regards


    BREATHE

    Question : [Re] Inquiry for the item from phy****

    Hi
    The LED base has sold separately? How much?

    Answer : [Re] Inquiry for the item from phy****

    Hi


    The LED base is SGD $ 36.00


    Thank you


    Best regards


    BREATHE

Ylang Ylang 60ml
Ylang Ylang 60ml
Item Q&A