BREATHEAROMA

BREATHEAROMA SG

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Item	Question & Answer
❤❤ BREATHE Car Freshener ❤❤Lavender/Lemongrass/Citronella/Eucalyptus etc ❤SPECIAL-1 EXTRA REFILL❤ Item Q&A	Question : Inquiry for the item from ohj***Dec 06, 2019 Hi, may I know the ingredients list? Answer :* [Re] Inquiry for the item from ohj**** Depends onthe blend The are all oils Thank you Question : [Re] Inquiry for the item from ohj**** So for the citronella, what are the other ingredients other than citronella oil? Answer : [Re] Inquiry for the item from ohj**** We have a very wide range like lemongrass Peppermint Lavender Eucalyptus etc thank you Question : Inquiry for the item from jus***Nov 18, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from jus**** Secret Inquiry Question : Inquiry related delivery from mab***Nov 15, 2019 Hi, I'm combining this purchase with toher items from you shop. However, I'm being charged a shipping fee, although my total order is more than $70. Can you pls clarify? Thanks Answer :* [Re] Inquiry related delivery from mab**** Hi e have check for these 3 orders 309935062,309935063,309935064 there is no shipping fee paid at your end Kindly forward on the other orders nos Thank you Hi We have check for these 3 orders 309935062,309935063,309935064 there is no shipping fee paid at your end Kindly forward on the other orders nos Thank you (Nov 18, 2019 17:52) Question : Inquiry related delivery from ste***Oct 10, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from ste**** Secret Inquiry Question : Inquiry for the item from csl***Sep 01, 2019 Hi does the free refill come with a flower ball & holder too? Tks. Answer :* [Re] Inquiry for the item from csl**** What's the size of the holder? My car aircon vent looks smaller than your picture. Worried it might block the air. Question : [Re] Inquiry for the item from csl**** The refill will be paired with a flower The clip is not included for the refill Generally we have not got any feedback of the clip not being able to attached to the aircon vent The clip is flexible Thank you Question : Inquiry for the item from can***Aug 14, 2019 Hi, How Long does the scent last in the car? How Long need to change the flower? Thanks Answer :* [Re] Inquiry for the item from can**** Hi The scent can last for many months Just a few drops of oil on the diffuser ball will do Best to put 2 to 3 drops first and increase the drops if u prefer stronger scent The flower need not be change if the scent is the same Thank you Question : [Re] Inquiry for the item from can**** Do you mean 2-3 drops last for many months or the whole bottle? Thanks Answer : [Re] Inquiry for the item from can**** No The whole bottle is 12 ml which is approx 240 drops You drop a few whenever necessary The whole bottle will last a few months Question : [Re] Inquiry for the item from can**** Ok thank you Answer : [Re] Inquiry for the item from can**** Ok thank you Question : [Re] Inquiry for the item from can**** Thank you too Question : Inquiry related delivery from to.***Aug 03, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from to.**** Secret Inquiry Question : Inquiry for the item from jox***Jul 15, 2019 Do you have lavender fragrance that comes in bigger bottle? Thanks? Answer :* [Re] Inquiry for the item from jox**** No They are standard 12 ml bottles Thank you Question : Inquiry for the item from YAN***May 02, 2019 Dear seller , When do you have restock? Answer :* [Re] Inquiry for the item from YAN**** Hi No stocks Thank you Question : Inquiry for the item from mol***Mar 06, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from mol**** Secret Inquiry Question : [Re] Inquiry for the item from mol**** Secret Inquiry Answer : [Re] Inquiry for the item from mol**** Secret Inquiry Question : Inquiry for the item from Mas***Dec 10, 2018 Hi seller, do you sell spare cup with flower only..mine is already dry. Question :* Inquiry related delivery from har***Dec 04, 2018 Hi, You have indicated if above $30 it's free delivery. But I have in my cart around $40 and when it comes to making payment it shows $3.99 shipment. Answer :* [Re] Inquiry related delivery from har**** Hi KIbdly forwar your agreement no to 97516011 We will arrange the refun to you Thank you Question : Inquiry for the item from hon***Nov 25, 2018 Hi! May I check what are the ingredients for the essential oil? Thank you! :) Answer :* [Re] Inquiry for the item from hon**** Hi The oil is formulated to last longer than normal essential oils However the concentration of essential oil is quite high Thank you Question : Inquiry for the item from klh***Sep 13, 2018 Hi, how many ml is this.. Answer :* [Re] Inquiry for the item from klh**** 12 ml Thank you Question : Inquiry for the item from jas***Aug 02, 2018 Hi seller, is it suitable for the air-con of the bedroom, please advise, thank you. Answer :* [Re] Inquiry for the item from jas**** some customers use thisfor their aircon or fan Thank you Question : [Re] Inquiry for the item from jas**** Thx for ur info Answer : [Re] Inquiry for the item from jas**** Thank you too Question : Flower ballJul 16, 2018 Secret Inquiry Answer : [Re] Flower ball Secret Inquiry Question : [Re] Flower ball Secret Inquiry Answer : [Re] Flower ball Secret Inquiry Question : [Re] Flower ball Secret Inquiry Answer : [Re] Flower ball Secret Inquiry Question : Inquiry for the item from vit***Jul 05, 2018 Hi, may i know how many ml per bottle ? Answer :* [Re] Inquiry for the item from vit**** 12 ml Thank you Question : Inquiry related delivery from ter***Jun 30, 2018 Hi seller, is there any other options for delivery? $3.9 is a bit too expensive. Singpost is it OK? Pls advice, thanks. Answer :* [Re] Inquiry related delivery from ter**** Hi We do not recommend SingPost for many reasons Thank you Question : Inquiry for the item from ppw***Jun 29, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from ppw**** Secret Inquiry Question : refillJun 23, 2018 how do i just purchase the bottles, i saw a list in ur shop. Which ones an be use for the car? The essential oil? The aroma therapy one? pls advice. Answer : [Re] refill Hi We may launch of refills with a complimentary diffuer ball in the near future Thank you Question : Inquiry for the item from jw1***Jun 11, 2018 Confuse!!! Is ur item comes with a bottle of essential oil + the car clip @aircon there with holder for the flower in a set...? Need to put how many each time ...? Answer :* [Re] Inquiry for the item from jw1**** hi Just 2 or 3 drops will do Add the oils whenever necessary Thank you Question : Inquiry for the item from goh***Jun 09, 2018 Hi, what ingredients is in the freshener? Is it made of essential oil plus what other stuff? Thanks Answer :* [Re] Inquiry for the item from goh**** Hi Our chemist is on summer holiday We will revert when he returns Question : Inquiry for the item from Mas***Jun 04, 2018 Hi seller 1set in box how many flower? Thank u Answer :* [Re] Inquiry for the item from Mas**** Promo now 2 flowers n 2 oils Question : Inquiry for the item from col***May 31, 2018 I saw pictures with 2 sets inside the box. So when I click quantity of 1, is 2 sets? Answer :* [Re] Inquiry for the item from col**** The package comes with 1 complete set with a spare cup with flower & another bottle Thank you Question : Inquiry for the item from sue***May 04, 2018 Hi, is there eucalyptus scent? Answer :* [Re] Inquiry for the item from sue**** Yes Thank you Question : [Re] Inquiry for the item from sue**** Hi, eucalyptus scent is not listed in the drop down selection. Do refer to the screen shot. Btw, any other option for the delivery? Cos $3.99 quite ex. Would be good if there is SingPost option. Answer : [Re] Inquiry for the item from sue**** Hi We are staying away from SingPost delivery as the percentage of lost mail is quite high Kindly whatsapp us at 97516011 upon your order We will customise the order for you Thank you Question : Inquiry for the item from fid***Apr 19, 2018 When will you restock? Answer :* [Re] Inquiry for the item from fid**** Thank you for notifying us We will update the inventories shortly Question : [Re] Inquiry for the item from fid**** I'd like to place some orders on your essential oil and am holding to it so that you can deliver in the same shippment. Possible to do that? Because i cannot place an order for this item as your order option is closed due to non-stock. Answer : [Re] Inquiry for the item from fid**** Hi The inventories have been updated Thank you Question : Inquiry for the item from Kev***Apr 05, 2018 Hi Can I request for peppermint oil for this item ? Answer :* [Re] Inquiry for the item from Kev**** yes you can Kindly notify us your request with yr order number Thank you Question : [Re] Inquiry for the item from Kev**** I have yet to order. Can I just choose any type first in the order and I put request for peppermint in comments ? Answer : [Re] Inquiry for the item from Kev**** tks Question : Inquiry for the item from jan***Feb 02, 2018 Hi Seller, I purchased lavendar and ylang from u but found the smell too sweet floral. Is citronella more citrus than floral? Answer :* [Re] Inquiry for the item from jan**** grapefruit lime will be more citrus Question : [Re] Inquiry for the item from jan**** Cool thks! Answer : [Re] Inquiry for the item from jan**** Thank you too Question : Inquiry for the item from iva***Jan 30, 2018 Hi, Can this car freshener be placed in bathroom? Is it strong enough? Thanks thanks, QW Answer :* [Re] Inquiry for the item from iva**** Hi It will be mnore effective if you use our Reeds diffuser Item code 531977905 Thank you Question : Inquiry for the item from a.z***Jan 14, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from a.z**** Secret Inquiry Question : Inquiry for the item from Chi***Jan 01, 2018 Hi, Where to buy the refill? Answer :* [Re] Inquiry for the item from Chi**** Hi We do not sell the refill for time being Thank you Question : Inquiry for the item from fat***Dec 03, 2017 Secret Inquiry Answer :* [Re] Inquiry for the item from fat**** Secret Inquiry Question : [Re] Inquiry for the item from fat**** Secret Inquiry Answer : [Re] Inquiry for the item from fat**** Secret Inquiry Question : [Re] Inquiry for the item from fat**** Secret Inquiry Answer : [Re] Inquiry for the item from fat**** Secret Inquiry Question : [Re] Inquiry for the item from fat**** Secret Inquiry Answer : [Re] Inquiry for the item from fat**** Secret Inquiry Question : [Re] Inquiry for the item from fat**** Secret Inquiry Answer : [Re] Inquiry for the item from fat**** Secret Inquiry Question : [Re] Inquiry for the item from fat**** Secret Inquiry Answer : [Re] Inquiry for the item from fat**** Secret Inquiry Question : [Re] Inquiry for the item from fat**** Secret Inquiry Question : Inquiry for the item from j.k***Nov 09, 2017 Hi..do ur sell just e refills itself? Answer :* [Re] Inquiry for the item from j.k**** Hi Not for time being Thank you Question : Inquiry for the item from Amy***Nov 01, 2017 hi do u sell.just the essential Oil alone Answer :* [Re] Inquiry for the item from Amy**** No Essential oil alone evaporates very fast We have actually formulate it to last longer than usual essential oil Thank you Question : Inquiry related delivery from lin***Oct 19, 2017 Secret Inquiry Answer :* [Re] Inquiry related delivery from lin**** Secret Inquiry Question : Inquiry for the item from Sub***Oct 10, 2017 Bad experience. Container bottle top opening already cracked. Spout dropped out and oil fluid spilled on my car seat and dashboard when pouring 1st time!! Answer :* [Re] Inquiry for the item from Sub**** Hi We will post out a new bottle to you Thank you Question : [Re] Inquiry for the item from Sub**** Noted and lemongrass please. Thanks!!! Answer : [Re] Inquiry for the item from Sub**** Noted Thank you Question : [Re] Inquiry for the item from Sub**** Received. Thanks. Answer : [Re] Inquiry for the item from Sub**** Thank you too Question : EnquiryOct 01, 2017 Hi, can i know how much to pour? Tks Answer : [Re] Enquiry Initially just 2 to 3 drops will do Thank you Question : Inquiry for the item from hen***Oct 01, 2017 Hi, i just bought the car freshener set and some essential oil. Jus thinking, will you also sell the flower refill cos in case want to change the scent and the used flower will have mix smell. Answer :* [Re] Inquiry for the item from hen**** Hi Many thanks for your kind inquiry We have no immediate plans to launch any refills fopr car yet Thank you Question : Inquiry for the item from sue***Sep 30, 2017 Hi, is there eucalyptus available for this car refreshment? Answer :* [Re] Inquiry for the item from sue**** Hi We can arrange Kindly note that some oils are more volatile than others The scent may not linger as long Thank you Question : [Re] Inquiry for the item from sue**** Hi, may I know how are you going to arrange? I just check, the drop down selection does not have eucalyptus yet so how do I purchase? Thank you. Answer : [Re] Inquiry for the item from sue**** Hi You can whatsapp us at 97516011 immediately upon your order if you wish to change the blend However the changes can be arrange subject to our oils availability Thank you Question : Inquiry for the item from Tok***Sep 30, 2017 Hi seller. Do u hv "Citrus" for this car freshener? Answer :* [Re] Inquiry for the item from Tok**** HI WE can arrange for you However it is important that you whatsapp us at 97516011 immediately uopon your order and notify us on your request Thank you Question : Inquiry for the item from jes***Sep 18, 2017 I have previously bought few essential oil from you, can they use for this car type? Answer :* [Re] Inquiry for the item from jes**** Hi Yes you can but not the reeds oil or water-soluble oils Thank you Question : Inquiry for the item from dpo***Aug 18, 2017 Item has been received. However it had not been what I ordered. I have received the 250ml Breathe Lavender Essential Oil Solution. The air freshener and the refill was not in the package. It appears I have received the wrong item. Please get back to me as soon as poosible. Thank You. Answer :* [Re] Inquiry for the item from dpo**** Hi We will post out the car aromatizer tomorrow Thank you Question : 220535042 - Never received my orderJul 14, 2017 shipping information shown that my order was sent on 30/6, however, till today, I havent received my order. Can you please assist? Thanks! Answer : [Re] 220535042 - Never received my order Hi We will check and revert toyou tomorrow Thank you Question : [Re] 220535042 - Never received my order Hi, any update? Answer : [Re] 220535042 - Never received my order Hi We will resend a new parcel to you mid week We are in process of relocating and will dispatch to you immediately after our relocation Thank you Question : [Re] 220535042 - Never received my order Ok thanks. Please inform me once send out. Answer : [Re] 220535042 - Never received my order Hi It was already posted Kindly wait a few days for the parcel to reach you Thank you Question : Inquiry for the item from bel***Jul 08, 2017 I can buy the car refill too? I can't find in the list Answer :* [Re] Inquiry for the item from bel**** Hi We have not listed our car refill yet We are in the mid of relocating our facilities We will list them after settling down at our new office thank you Question : QuantityJun 17, 2017 I looked but I can't find out how many ml is a bottle of the oil? Thanks. Answer : [Re] Quantity The oil is 12 ml It can last for months Thank you Question : [Re] Quantity Thank you Answer : [Re] Quantity Thank you too Thank you too (Jun 21, 2017 23:33) Question : Inquiry for the item from fuj***May 24, 2017 Secret Inquiry Answer :* [Re] Inquiry for the item from fuj**** Secret Inquiry Question : Inquiry for the item from koi***Apr 26, 2017 You sent the wrong fragrance for the car aromatherapy. I wanted grapefruit lime and it was stated in my ordee memo just like you mentioned it shd be done. Please resend and i will return the lemingrass to you. We do not like lemongrass. Answer :* [Re] Inquiry for the item from koi**** HI wE WILL CHECK AND REVERT tHANK YOU FOR NOTIFYING US bEST REGARDS breathe Hi We will resend the Grapefruit Lime to you tomorrow Thank you BREATHE (Apr 26, 2017 22:01) Question : Inquiry for the item from soh***Apr 25, 2017 Secret Inquiry Answer :* [Re] Inquiry for the item from soh**** Secret Inquiry Question : Inquiry for the item from phe***Apr 02, 2017 Is this air freshener refillable? As in after the smell fades, can I pour the aromatherapy oils on it? Answer :* [Re] Inquiry for the item from phe**** Hi We will list the refill for sale shortly Thank you Best regards BREATHE Question : Inquiry for the item from reg***Apr 01, 2017 Dear seller, There is no choice of fragrance? Answer :* [Re] Inquiry for the item from reg**** Yes We have rose, lemongrass Sandalwood Ylang Ylang Floral Grapefruit lime Lavender and Citrus Upon purchase put a note on your choice We will dispatch accordingly Thank you BREATHE +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★★BEST SELLING Reeds Diffuser★★ (50ml) U.P.$29.90 - Smell Better Last Longer Premium Oil Item Q&A	Question : Inquiry for the item from chu***Dec 02, 2019 Hi, If I choose $18.90 + $6.90 + $6.90 how many bottles do I get in total? And do you ahve the free Qxpress option like the other items in yout listings? Thank you. Answer :* [Re] Inquiry for the item from chu**** Hi You will get 2 reeds diffuser and 2 refills Thank you
BLACK Friday Special★★BEST SELLING Reeds Diffuser★★ (50ml) U.P.$29.90 with 1 Free 60 ml Refill Item Q&A	Question : Inquiry for the item from joc***Nov 30, 2019 Hi, do u sell refill only? Thanks Answer :* [Re] Inquiry for the item from joc**** Yes We will launch the refills soon Thank you Question : Inquiry for the item from cha***Nov 29, 2019 Hi, can check with u which scent is more suitable to put at toilet? And which scent is most lasting? I don't like lemongrass smell. Thanks Answer :* [Re] Inquiry for the item from cha**** Hi You catry Green tea or Floral Green tea is having the same scent as ION Orchard and Floral scent is like Isey Miyake ladies Alternatively Lavender, Rose etc is also good Thank you Question : Inquiry for the item from jus***Nov 25, 2019 Hi.. I did not receive my purchase.. It has been 2 weeks.. Please advise whether it will be sent. Answer :* [Re] Inquiry for the item from jus**** Hi Qxpress will collect your parcel tomorrow The tracking no is C839876SGSG Thank you Question : [Re] Inquiry for the item from jus**** Thank you. Answer : [Re] Inquiry for the item from jus**** Thank you too Question : Inquiry for the item from bes***Nov 18, 2019 How long can 1 last? What's the difference between citronella & lemon grass? Which are good for repelling mosquitoes? Answer :* [Re] Inquiry for the item from bes**** Citronella is very popular for repelling mosquitoes Lemongrass and Eucalyptus are good too The difference in scent is very distinct Most Spa choose Lemongrass over Citronella for thier operation thank you Question : Inquiry for the item from jan***Nov 09, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from jan**** Secret Inquiry Question : Inquiry for the item from jan***Nov 09, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from jan**** Secret Inquiry Question : Inquiry for the item from kar***Nov 07, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from kar**** Secret Inquiry Question : Inquiry for the item from jer***Nov 03, 2019 Are the oils essential oils or fragrance oils? Answer :* [Re] Inquiry for the item from jer**** It depends on the blend Thank you Question : Inquiry for the item from top***Oct 28, 2019 Which one smells like shangri-la’s scent? Answer :* [Re] Inquiry for the item from top**** HI We sold Acacia to Shangrila Sri Lanka Not sure what Shangrila Singpore use Thank you Question : Inquiry for the item from lam***Oct 20, 2019 Hi, Where do I buy extra reeds ? Answer :* [Re] Inquiry for the item from lam**** How extra many reed stick do you need? How extra many reed stick do you need? (Oct 21, 2019 13:43) Question : Inquiry for the item from Kel***Oct 16, 2019 Do you sell the diffuser sticks separately? Any Color choices ? Tks Answer :* [Re] Inquiry for the item from Kel**** Hi We can sell the reed stick However we do not recommend coloured reeds as the colouring may affect the oil Thank you Hi We can sell the reed stick However we do not recommend coloured reeds as the colouring may affect the oil Thank you (Oct 17, 2019 09:50) Question : Inquiry for the item from jxc***Oct 15, 2019 Hi there. Do you sell just the refill :) Answer :* [Re] Inquiry for the item from jxc**** Hi We will list the refills on Qoo10 soon Thank you Hi We will list the refills on Qoo10 soon Thank you (Oct 16, 2019 09:46) Question : Inquiry from Car***Oct 14, 2019 Secret Inquiry Answer :* [Re] Inquiry from Car**** Secret Inquiry Question : Inquiry for the item from sup***Oct 13, 2019 Hi, Do u have bigger bottle of Reed Diffuser Oil? Pls advice. Thanks ML Answer :* [Re] Inquiry for the item from sup**** Hi Our standard size is 60 ml However you canopt to purchase the refills for higher volume For application the most important factor is that the oil must be good and lasting Our oils are highly concentrated and formulated to last longer than most of the 120 ml or 250 ml that you find in the market Thank you Question : [Re] Inquiry for the item from sup**** Thanks for your info. In fact, I have purchased many times from you but just wondering any bigger capacity oil so that I can refill whenever needed. Answer : [Re] Inquiry for the item from sup**** We will list the Refills soon Thank you Question : Inquiry for the item from pop***Oct 05, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from pop**** Secret Inquiry Question : [Re] Inquiry for the item from pop**** Secret Inquiry Answer : [Re] Inquiry for the item from pop**** Secret Inquiry Question : Inquiry for the item from ali***Sep 18, 2019 Which is recommended to put in toilet? Are these 100% essential oils or they are added fragrance? Thanks Answer :* [Re] Inquiry for the item from ali**** Hi We use nboth essential oils or fragrance depending on the blend The oils are formulated to last longer than usual thank you Question : [Re] Inquiry for the item from ali**** Thanks! I cannot decide floral essence, apple or orchid fragrance for the toilet. Can you please advise? Thanks Answer : [Re] Inquiry for the item from ali**** Go for floral if you like Isey Miyake perfume Green Apple is fruity They are both just as good Thank you Question : [Re] Inquiry for the item from ali**** Thanks Answer : [Re] Inquiry for the item from ali**** Thank you too Question : Inquiry for the item from cin***Sep 29, 2019 Hi, can I just buy the oil refill for the reeds diffuser? If yes, can you advise the link? Thank you very much. Answer :* [Re] Inquiry for the item from cin**** Hi We will be in touch with you thru whatsapp later today Thank you Question : Inquiry for the item from lyn***Sep 28, 2019 Hi does the refill come with reed stick to be inserted. Or I have to pour the refill in and get new stick? Answer :* [Re] Inquiry for the item from lyn**** Hi All the refills will be provided with 5 new reed sticks per bottle Thank you Question : Inquiry for the item from myc***Sep 28, 2019 Hi, If I choose all lavender, can I have Ylang Ylang for the free 5ml concentrate? Answer :* [Re] Inquiry for the item from myc**** No Problem Kindly state your request on your memo upon your order Thank you Question : Inquiry from zoe***Sep 26, 2019 Secret Inquiry Answer :* [Re] Inquiry from zoe**** Secret Inquiry Question : [Re] Inquiry from zoe**** Secret Inquiry Answer : [Re] Inquiry from zoe**** Secret Inquiry Question : Inquiry for the item from jor***Sep 26, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from jor**** Secret Inquiry Question : [Re] Inquiry for the item from jor**** Secret Inquiry Answer : [Re] Inquiry for the item from jor**** Secret Inquiry Question : Inquiry for the item from bra***Sep 24, 2019 Can i just get refill? Answer :* [Re] Inquiry for the item from bra**** Yes we can arrrange Kindly whatsapp us at 97516011 Thank you Question : Inquiry for the item from jef***Sep 24, 2019 Hi, how do I use the concentrate ? Answer :* [Re] Inquiry for the item from jef**** Hi The strength of the reeds will weaken after few months. Simply add/mix this bottle of oil into the residual oil to enhance the scent Thank you Question : [Re] Inquiry for the item from jef**** Tks... but this is provided i use back the same scent on the reed? If I Chang the scent.. I need to change the reed as well ? Answer : [Re] Inquiry for the item from jef**** Yes The reeds gotta to be change if the scent is different Question : Inquiry related return and exchange from sha***Sep 17, 2019 Secret Inquiry Answer :* [Re] Inquiry related return and exchange from sha**** Secret Inquiry Question : [Re] Inquiry related return and exchange from sha**** Secret Inquiry Answer : [Re] Inquiry related return and exchange from sha**** Secret Inquiry Question : [Re] Inquiry related return and exchange from sha**** Secret Inquiry Answer : [Re] Inquiry related return and exchange from sha**** Secret Inquiry Question : Inquiry for the item from pho***Sep 15, 2019 Is citronella and lemongrass are same ? Answer :* [Re] Inquiry for the item from pho**** Same faily but there is difference in the scent Lemongrass is commonly use in Spas Citronella is very popular for keeping mosquitoes away Thank you Question : Inquiry for the item from Lyn***Sep 09, 2019 Hi, How I can order 2 reed diffuser and 1 refill? Would you automatically send the free 5ml same scent as the ordered? Kindly advise, Thanks. Answer :* [Re] Inquiry for the item from Lyn**** Hi Yes, in fact we insert a 5 ml concentrates in all our Reeds Diffuser box Thank you Question : Inquiry for the item from glo***Sep 08, 2019 Hello, just wanna ask if lemongrass is too strong for toddlers to breathe? Answer :* [Re] Inquiry for the item from glo**** Hi You canstart off with 2 reeds stick first and increase the sticks gradually after monitoring your baby's reaction Thank you Question : Inquiry for the item from sha***Sep 05, 2019 Hi, I bought one diffuser with 2 refills. The refill bottles are without any glass bottle to put the reeds in. So when we need to refill, we should wash clean the glass bottle and pour the refill inside? The refill bottles are the same concentration as the original glass bottles? Answer :* [Re] Inquiry for the item from sha**** Hi Hi you need not have to wash if it is the same blend Simply wash the bottle with detergent if it is different The oils concentration are consistent subject to blends However different blends may have different concentration as some scent may be too over powering Thank you Question : Inquiry for the item from bro***Sep 04, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from bro**** Secret Inquiry Question : Inquiry for the item from ren***Aug 31, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from ren**** Secret Inquiry Question : Inquiry for the item from whu***Aug 31, 2019 Interested in lavender for my bedroom. Approx how long can it last? Answer :* [Re] Inquiry for the item from whu**** Hi Our Reeds could easily last more than 2 months Thank you Question : Inquiry for the item from mch***Aug 29, 2019 Can we use our own essential oil ? Answer :* [Re] Inquiry for the item from mch**** Yes you can if you want to however as you know pure essential oil can be quite volatile and it may not last as long as our products Thank you Question : [Re] Inquiry for the item from mch**** Thanks. Already ordered one to try. Can we buy the reek separately if yours are of better quality compared to others. Answer : [Re] Inquiry for the item from mch**** Yes you can Kindly whatsapp us at 97516011 on yr requirement Thank you Question : Inquiry for the item from tyu***Aug 27, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from tyu**** Secret Inquiry Question : Inquiry for the item from mar***Aug 25, 2019 Hi need to check a few questions regarding your product as i am first time buyer 😅 - just a rough estimate how long does the scent last for the whole bottle to empty out? - does your refill bottle purchases come with complimentary reed sticks? - what fragrance would u recommend? Don't like the smell of lemongrass, would prefer something with refreshing scent. Thank you in advance for the questions asked 🤭 Answer :* [Re] Inquiry for the item from mar**** Hi Generally all our Reeds Products are formulated to last between 2 to 6 months depending on the blend We will automatically supply 5 reeds sticks for every refill purchased Grapefruit lime, Citrus, Eucalyptus, Green Tea and Floral are all very refreshing Thank you Question : [Re] Inquiry for the item from mar**** Thanks for the reply 😊 Answer : [Re] Inquiry for the item from mar**** Thank you too Question : Inquiry for the item from sit***Aug 24, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from sit**** Secret Inquiry Question : Inquiry for the item from lad***Aug 17, 2019 Hi, can l just make purchase with just the diffuser oil cos l have quite a number of bottles and reeds left. If so, please direct me to a link. Thank you. Answer :* [Re] Inquiry for the item from lad**** Hi We will arrange a new sku on the refills by mid week Thank you Question : Inquiry for the item from xan***Aug 17, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from xan**** Secret Inquiry Question : Inquiry for the item from Lee***Aug 12, 2019 Hi seller, Which fragrance do u recommend for bathroom? Answer :* [Re] Inquiry for the item from Lee**** Hi Lemongrass, Rose, Lavender, Floral, Sandalwood, Violet , Green Tea or Orchid They are all good Thank you Question : Inquiry for the item from pin***Aug 07, 2019 Hi, is it 100% concentrated oil? Any alcohol content in it? Thanks. Answer :* [Re] Inquiry for the item from pin**** Hi THere is no alcohol content The diffuser subject to the blends can easily last between 2 to 5 months It is uniquely formulated to diffuse long and lasting top quality scent Thank you Question : Inquiry for the item from est***Aug 07, 2019 Hi, I have received my order of lemongrass diffuser and lavender/lyang Lyang refills. However, the instructions for the refills state that they are meant for the air revitalizer and mist diffuser. So they are not meant for reed diffuser right? This is very misleading. Why are the refills sold at the same listing as the reed diffuser but ironically not meant for reed diffuser? Kindly advise. Thanks. Answer :* [Re] Inquiry for the item from est**** Hi The instruction is on the back of the bottle which is specifically printed for Reeds diffuser However we use the same box as the water -soluble oil as our new boxes for Reeds diffuser is not ready Thank you Question : Inquiry for the item from ano***Aug 07, 2019 Can I put the reeds directly into the refill bottle? Answer :* [Re] Inquiry for the item from ano**** Yes you can Thank you Question : Inquiry for the item from sno***Aug 02, 2019 How do i select 2 refill? I cannot find option to select 2 refill:( Answer :* [Re] Inquiry for the item from sno**** Ho It is on 3rd column after 1st refill Thank you Question : Inquiry for the item from sno***Aug 02, 2019 Hi dear how should i select item to hit $20 to get free 5ml? Answer :* [Re] Inquiry for the item from sno**** Hi If you buy the reeds with 2 refills the total sum should be $23.70 Thank you Question : Inquiry for the item from Sun***Jul 31, 2019 Hi, If I just buy the main set without refill, does it come with reed sticks and the bottle (with essential oil)? Thanks Answer :* [Re] Inquiry for the item from Sun**** Yes It will be supplied complete with the 5 Reeds sticks and in addition we also provide a complimentary 5 ml concentrated oil Question : Inquiry related delivery from edj***Jul 24, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from edj**** Secret Inquiry Question : [Re] Inquiry related delivery from edj**** Secret Inquiry Answer : [Re] Inquiry related delivery from edj**** Secret Inquiry Question : [Re] Inquiry related delivery from edj**** Secret Inquiry Answer : [Re] Inquiry related delivery from edj**** Secret Inquiry Question : Inquiry for the item from mai***Jul 17, 2019 Hi, am i able to just buy/choose the lemongrass refill n reed sticks. I no need the glass bottle. Thanks Answer :* [Re] Inquiry for the item from mai**** Yes We will arrange another sku for simply the refills by this weekend Thank you Question : Inquiry for the item from yan***Jul 11, 2019 Hi there. Can I have your recommendation for your best selling reed diffuser scent? Is there which is similar to a spa smell? Answer :* [Re] Inquiry for the item from yan**** Hi Lemongrass is most commonly use Our Lemongrass reeds diffuser could easily last more than 2 months Thank you Question : Inquiry for the item from jas***Jul 08, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from jas**** Secret Inquiry Question : [Re] Inquiry for the item from jas**** Secret Inquiry Answer : [Re] Inquiry for the item from jas**** Secret Inquiry Question : [Re] Inquiry for the item from jas**** Secret Inquiry Answer : [Re] Inquiry for the item from jas**** Secret Inquiry Question : Inquiry for the item from che***Jul 09, 2019 Hi, is it possible to smell the fragrances before purchase? Can I visit your office or warehouse for this purpose? If yes, what’s the address? Am interested to check out Lemongrass, Citronella, Green Tea, Grapefruit/Lime, Citrus and Lavender. Answer :* [Re] Inquiry for the item from che**** Yes You can Kindly whatsapp 97516011 for arrangement Thank you Question : Inquiry for the item from ama***Jul 09, 2019 The reed bottle is 50ml right? How long can it last for? Answer :* [Re] Inquiry for the item from ama**** Generally it should last about 2 months and some as much as 4 months or more Than you Question : Inquiry for the item from But***Jul 06, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from But**** Secret Inquiry Question : [Re] Inquiry for the item from But**** Secret Inquiry Answer : [Re] Inquiry for the item from But**** Secret Inquiry Question : [Re] Inquiry for the item from But**** Secret Inquiry Question : Inquiry for the item from che***Jun 30, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from che**** Secret Inquiry Question : [Re] Inquiry for the item from che**** Secret Inquiry Answer : [Re] Inquiry for the item from che**** Secret Inquiry Question : Inquiry for the item from P00***Jul 03, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from P00**** Secret Inquiry Question : [Re] Inquiry for the item from P00**** Secret Inquiry Answer : [Re] Inquiry for the item from P00**** Secret Inquiry Question : Inquiry for the item from Rob***Jul 03, 2019 Hi. I bought both the Reed oils and air revitalizer oils. I realised that the Reed oils are a lot stronger in fragrance. Can I use the Reed oils or mix both oils together to use in the Breathe revitalizer? Will this damage the motor or container? Also, do you have Jasmine in 250ml? Thanks Answer :* [Re] Inquiry for the item from Rob**** Hi The Reeds oil will not damage the Revitalizer However the Revitalizer oil is formulated to dissolve and diffuse to the together with the water As such concentration of the essential oil/fragrance for both products differ We have Jasmine for both products If you are using Jasmine for the Air Revitalizer, the water-soluble Jasmine is very lasting and strong enough Thank you Question : Inquiry for the item from che***Jul 02, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from che**** Secret Inquiry Question : Inquiry for the item from joy***Jul 01, 2019 Do you have any similar aroma oils that smell like Ion Orchard? Thanks Answer :* [Re] Inquiry for the item from joy**** Hi Our Green Tea is the same scent that is use by ION Orchard Thank you Question : Inquiry for the item from cab***Jun 30, 2019 Can I place the diffuser in the car ? Is that oil base or liquid like water ?? Answer :* [Re] Inquiry for the item from cab**** Hi The best place to put is in the cup holder In fact many car owners have use them for their cars You can also trip the reeds if you find it too long Thank you Question : Inquiry for the item from tan***Jun 30, 2019 Hi, may I check the products are from which country? Answer :* [Re] Inquiry for the item from tan**** Hi They are all from Singapore Pur proprietary product which have been exported to many countries worldwide Thank you Question : Inquiry for the item from gir***Jun 20, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from gir**** Secret Inquiry Question : Inquiry for the item from hen***Jun 17, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from hen**** Secret Inquiry Question : Inquiry for the item from phy***Jun 15, 2019 I already have a few of the glass bottles, how do i buy just the refill & reeds only? Answer :* [Re] Inquiry for the item from phy**** On Qpost : Hi We will create another SKU solely for the Refills only in next few days Thank you Question : Inquiry for the item from ade***Jun 15, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from ade**** Secret Inquiry Question : Inquiry for the item from Han***Jun 14, 2019 Hi may I know which blend does not contain artificial fragrance? Answer :* [Re] Inquiry for the item from Han**** Hi Our essential oils range are Eucalyptus, Lemongrass, Citronella andLavender thank you Question : Inquiry for the item from pet***Jun 01, 2019 May I know the material of the reed stick? Answer :* [Re] Inquiry for the item from pet**** Hi WE have imported through our partners in Europe Will revert to you when more details are available to us Thank you Question : [Re] Inquiry for the item from pet**** Please get back once have the details. Thanks. Answer : [Re] Inquiry for the item from pet**** Thank you Question : Inquiry for the item from Omi***May 26, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from Omi**** Secret Inquiry Question : Inquiry for the item from 240***May 24, 2019 Hi can i check if the oil water soluble? can be use for air purifier? thanks. Answer :* [Re] Inquiry for the item from 240**** Hi THis is our Reeds Diffuser and the oil is not water soluble Our water-soluble oil has to be dissolve in water by simply stirring ait prior to operating yourhumidifier or ultra-sonic diffuser Thank you Question : Inquiry for the item from ger***May 16, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from ger**** Secret Inquiry Question : [Re] Inquiry for the item from ger**** Secret Inquiry Answer : [Re] Inquiry for the item from ger**** Secret Inquiry Question : [Re] Inquiry for the item from ger**** Secret Inquiry Answer : [Re] Inquiry for the item from ger**** Secret Inquiry Question : [Re] Inquiry for the item from ger**** Secret Inquiry Answer : [Re] Inquiry for the item from ger**** Secret Inquiry Question : [Re] Inquiry for the item from ger**** Secret Inquiry Answer : [Re] Inquiry for the item from ger**** Secret Inquiry Question : [Re] Inquiry for the item from ger**** Secret Inquiry Question : Inquiry for the item from o0o***May 20, 2019 Hi, where can I get more of the reeds? Answer :* [Re] Inquiry for the item from o0o**** Hi, where can I get more of the sticks? Question : [Re] Inquiry for the item from o0o**** How many Reeds do you want? Question : Inquiry for the item from my_***May 20, 2019 What is the recommended duration to change the reed sticks? Answer :* [Re] Inquiry for the item from my_**** Generally the Reeds can last for very long time We do not recommend change ifyou are using the same scent Thank you Question : Inquiry for the item from nai***May 18, 2019 I want to purchase reeds diffuser set (oil and reeds)?, do I l click also "1st refill"? Please reply ASAP, so I can purchase soon. Thank you. Answer :* [Re] Inquiry for the item from nai**** the refill is optional You can skip and proceed to check out Thank you Question : Inquiry for the item from jia***May 15, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from jia**** Secret Inquiry Question : Inquiry for the item from jia***May 15, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from jia**** Secret Inquiry Question : Inquiry for the item from ger***May 14, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from ger**** Secret Inquiry Question : Inquiry for the item from jks***Apr 01, 2019 Hello Seller, how long can a 50ml last for bathroom? Which are stronger and lasting scent? Answer :* [Re] Inquiry for the item from jks**** Generally most should last approximately 2 months or more Some oils like Ylang Ylang, Rose, Sandalwood may last very much longer Thank you Question : [Re] Inquiry for the item from jks**** Thanks Seller. Is the 5ml concentrates suitable for mist diffuser or can use for this Reed diffuser? Perhaps can u let me know the usage of the 5ml? Answer : [Re] Inquiry for the item from jks**** You can use for either The oil is actually intended for enhancing the scent of the residual oil after using for approximately 2 months Thank you Question : [Re] Inquiry for the item from jks**** Thanks Seller. Do you sell aroma stone and essential oil for the stone? Answer : [Re] Inquiry for the item from jks**** Hi We do not sell stone but we have some hand made ceramic or sandstone tea light burners You can use any of our essential oils or fragrances for your stone Thank you Question : [Re] Inquiry for the item from jks**** Hi Seller, do you sell Reed sticks separately. how much? Answer : [Re] Inquiry for the item from jks**** Excluding delivery the cost of each Reed stick is $0.15cts Thank you Question : [Re] Inquiry for the item from jks**** How much is the delivery charges? Can add-on purchase of Reed sticks while I buying other products so delivery charges can charge once? Answer : [Re] Inquiry for the item from jks**** On Qpost : how many sticks do you need/ Question : Inquiry for the item from Joy***May 09, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from Joy**** Secret Inquiry Question : Inquiry for the item from 236***May 07, 2019 Where to purchase lemongrass for car. I can’t find the order link Thanks Answer :* [Re] Inquiry for the item from 236**** Hi We have just restock the car freshener Thank you Question : Inquiry for the item from tan***Apr 29, 2019 Hi, where are these made? Answer :* [Re] Inquiry for the item from tan**** Singapore Thank you Question : Inquiry for the item from kat***Apr 28, 2019 Hi. I would like to buy a set with additional reed sticks. How can I go about doing that? Question :* Inquiry for the item from flu***Apr 25, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from flu**** Secret Inquiry Question : Inquiry for the item from flu***Apr 20, 2019 Hi, do you sell reeds oil refill and reeds sticks instead of having to buy the whole set? I have my own bottle. Answer :* [Re] Inquiry for the item from flu**** We can cutomise for you Thank you Question : Inquiry for the item from rei***Apr 16, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from rei**** Secret Inquiry Question : Inquiry for the item from mat***Apr 15, 2019 Hi Seller, Can you kindly reply to my query...what I have ordered does not match the picture shown... Pls kindly reply and let me know what kind of option should I choose in order to get the full set as shown in the picture on Qoo10Item Q&A 오후 03:56 Answer :* [Re] Inquiry for the item from mat**** Hi You have ordered Type:Citrus Kindly forward the picture of the item you recieve thank you Question : Inquiry for the item from Jen***Apr 07, 2019 Hi, I would like to have my 2nd purchase but am wondering which are more suitable to avoid pests like ants, lizard, cockroaches etc. Pls advise. Answer :* [Re] Inquiry for the item from Jen**** Citronella is the best for repelling insects Thank you Question : Inquiry for the item from cry***Apr 02, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from cry**** Secret Inquiry Question : [Re] Inquiry for the item from cry**** Secret Inquiry Answer : [Re] Inquiry for the item from cry**** Secret Inquiry Question : Inquiry for the item from gm_***Apr 05, 2019 Hi seller what are the top selling fragrances? Answer :* [Re] Inquiry for the item from gm_**** Lavender, Lemongrass, Citronella, Eucalyptus etc Thay are all selling very well Citronella is very good for repelling mosquitoes Thank you Question : Inquiry for the item from Jen***Apr 02, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from Jen**** Secret Inquiry Question : Inquiry for the item from ko.***Mar 31, 2019 Which one smells like ion Orchard scent? Answer :* [Re] Inquiry for the item from ko.**** Green Tea Thank you Question : Inquiry for the item from mat***Mar 27, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from mat**** Secret Inquiry Question : Inquiry for the item from dre***Mar 26, 2019 Hi, wanna order qty 6 . Able to reach me within 3 days? Sorry for the short notice. Thank you Answer :* [Re] Inquiry for the item from dre**** Hi It should reach you within 2 to 3 working days from time of order Thank you Question : Inquiry for the item from sup***Mar 22, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from sup**** Secret Inquiry Question : [Re] Inquiry for the item from sup**** Secret Inquiry Answer : [Re] Inquiry for the item from sup**** Secret Inquiry Question : Inquiry for the item from sup***Mar 19, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from sup**** Secret Inquiry Question : [Re] Inquiry for the item from sup**** Secret Inquiry Answer : [Re] Inquiry for the item from sup**** Secret Inquiry Question : [Re] Inquiry for the item from sup**** Secret Inquiry Answer : [Re] Inquiry for the item from sup**** Secret Inquiry Question : [Re] Inquiry for the item from sup**** Secret Inquiry Answer : [Re] Inquiry for the item from sup**** Secret Inquiry Question : [Re] Inquiry for the item from sup**** Secret Inquiry Answer : [Re] Inquiry for the item from sup**** Secret Inquiry Question : [Re] Inquiry for the item from sup**** Secret Inquiry Answer : [Re] Inquiry for the item from sup**** Secret Inquiry Question : [Re] Inquiry for the item from sup**** Secret Inquiry Question : Inquiry related delivery from gni***Mar 20, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from gni**** Secret Inquiry Question : Inquiry for the item from fir***Mar 19, 2019 Secret Inquiry Question :* Inquiry from sue***Mar 19, 2019 Hi do you sell the reed sticks? I'm keen to purchase 20 sticks..how much will it cost? Thanks! Answer :* [Re] Inquiry from sue**** Excluding delivery the cost of each Reed stick is $0.15cts Thank you Question : Inquiry for the item from jum***Mar 16, 2019 Hi seller, does lemon grass scent able to repel mosquitoes? Answer :* [Re] Inquiry for the item from jum**** yes Question : Inquiry for the item from 239***Jan 30, 2019 Hi, how can I buy extra stick or plastic draw? Answer :* [Re] Inquiry for the item from 239**** how many u want? Question : [Re] Inquiry for the item from 239**** 20 nos as I bought 6 nos of 50ml diffuser and 2 nos of 250ml for refill. But no smell coming out after a period of 3 weeks. Answer : [Re] Inquiry for the item from 239**** hi you have to flip the Reeds The scent will return instantly Thank you Question : [Re] Inquiry for the item from 239**** try- no smell. brand new, I still have the smell but after 3 weeks even I flip the reeds. No smell. Answer : [Re] Inquiry for the item from 239**** Hi The 250 ml Lavender that you have bought are not meant for the Reeds They are water soluble oils that are usually use on Humidifier, Ultra-sonic diffuser, Air revitalizers and burners We are prepared to exchange with you if you can bring the water soluble oils to Reeds diffusers You can either drop by our office or arrange for qxpress delivery/redilvery Thank you Question : [Re] Inquiry for the item from 239**** It never stated not for reeds diffusers. Office at AMK Tech 11? office hour? Answer : [Re] Inquiry for the item from 239**** we did not state the water soluble oil is for Reeds diffuser too We are at AMK TECH 1 Do message us before coming Time between 11 - 3.30 pm Tks We are close for 1 week on saturday for CNY Question : [Re] Inquiry for the item from 239**** Hi, what type of reeds diffuders I allow to exchange? Do I need to top up as I will be sending other to exchange on my behalf. Answer : [Re] Inquiry for the item from 239**** any blends that we have No need to top up Simply photocopy yr delivery statement n pen yr instruction to allow yr proxy to change Question : [Re] Inquiry for the item from 239**** This will do. Right? Answer : [Re] Inquiry for the item from 239**** Hi No prob We got record of your order Kinaly whatsapp 97516011 when you guys are coming Our office will be open from 9.30 to 11.30 am tomorrow Thank you Question : Inquiry for the item from que***Feb 10, 2019 Hi, do you sell the oil refill ? I want to buy big bottle of oil like 250ml or 500ml of lemongrass or peppermint for reed diffuser. Thanks Answer :* [Re] Inquiry for the item from que**** not for time being We can customise for you uf you want Question : [Re] Inquiry for the item from que**** How much does it cost ? For the 2 size and shipping charges ? Answer : [Re] Inquiry for the item from que**** ???? Question : [Re] Inquiry for the item from que**** Hi We will supply you in 250 ml bottles The price for each bottle is $35.00 Delivery charge is $4.50 and free is order is aabove $50.00 In addition, we will also provide 25 complimentary Reeds stick for each bottle Thank you Question : Inquiry for the item from reg***Feb 07, 2019 Hi seller! Does this comes with the sticks? So I just put the stick into the bottle? Answer :* [Re] Inquiry for the item from reg**** yes It comes with 5 sticks Question : [Re] Inquiry for the item from reg**** So I have to put the 5 sticks inside the bottle to let the aroma come out? Answer : [Re] Inquiry for the item from reg**** depending on how strong you like the scent to be You can start of with 2 or 3 Dip the Reeds into the bottle and flip the oiled end up Thanks Question : Inquiry related delivery from Pcl***Jan 29, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from Pcl**** Secret Inquiry Question : [Re] Inquiry related delivery from Pcl**** Secret Inquiry Answer : [Re] Inquiry related delivery from Pcl**** Secret Inquiry Question : Inquiry for the item from aut***Jan 22, 2019 Hi, May i know if the scent: ginseng is a natural blend? Or with artificial flavourings? Also, are the scents safe for pregnant women? Thank you for your time. Answer :* [Re] Inquiry for the item from aut**** Hi Ginseng is made man Actual Ginseng can never be retailed at this price Thank you Question : [Re] Inquiry for the item from aut**** Make sense. Thanks! Are the scents safe for pregnancy? :) Answer : [Re] Inquiry for the item from aut**** avoid lavender Tks Question : [Re] Inquiry for the item from aut**** Thanks for the above. Wrote good feedbacks for your shop! I am a returning customer and will continue to support you :) Answer : [Re] Inquiry for the item from aut**** thank you very much too +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
BLACK Friday SpecialL ✿ BUNDLE OF 5! ✿ BREATHE essence of life - BREATHE® Premium Grade Fragrance Item Q&A	Question : Inquiry for the item from ail***Nov 30, 2019 Hi, is it water soluble pls? Answer :* [Re] Inquiry for the item from ail**** No Our water-spoluble sku are 527165405 507281843 Thank you Question : Inquiry for the item from may***Nov 19, 2019 Hi, can ur essential oil mix with carrier oil and massage on our face and body? Answer :* [Re] Inquiry for the item from may**** Yes you can Best do at patch test on the back of your hand before applying in full It is important to avoid the eye area Thank you Question : [Re] Inquiry for the item from may**** Thank you so muchi! Answer : [Re] Inquiry for the item from may**** Thank you Question : Inquiry for the item from aur***Nov 08, 2019 Hi can this oil be mixed into cosmetics or body cream? Answer :* [Re] Inquiry for the item from aur**** No This is our concentrate fragrance Good for tea-light burner etc Thank you Question : [Re] Inquiry for the item from aur**** thank you. Question : Inquiry related delivery from yap***Sep 10, 2019 I have not recv my items yet. Its been more than 10 days. Pls advise. Answer :* [Re] Inquiry related delivery from yap**** Hi The parcel was dispatch sthrough SingPost On some occasion it may take more than 2 weeks to reach you Kindly notify us if you still did not get the order by this weekend thank you Question : [Re] Inquiry related delivery from yap**** Hi. Its been 3 weeks. I have notnrecv my items yet. This is the 3rd time i bought frm yr store and this is the 1st time i experieced such delays. Pls check. Answer : [Re] Inquiry related delivery from yap**** Hi Do you mind if we whatsapp you and dispatch the item to your workplace instead of your home We have experience some parcels missing especially to landed properties We can either dispatch a new parcel again to the same address with proof of postal (Cert of Postage endorse by the Ang Mo Kio post office) or arrange a full refund where you can re-purchase with a Qxpress delivery option Thank you Kindly revert Question : [Re] Inquiry related delivery from yap**** My number is 96816485. U can whatsapp me. I prefer you to deliver to the same postal again with cert of postage. Answer : [Re] Inquiry related delivery from yap**** K noted Thank you Question : Inquiry for the item from rea***Sep 10, 2019 Have lemongrass? Answer :* [Re] Inquiry for the item from rea**** We have Lemongrass It is under the below listing https://www.qoo10.sg/g/503685859 Thank you Question : [Re] Inquiry for the item from rea**** Can bundle together as 5? Answer : [Re] Inquiry for the item from rea**** No we can't Thank you Question : Inquiry for the item from ely***Jun 24, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from ely**** Secret Inquiry Question : Inquiry for the item from Lim***May 23, 2019 Hi, Is the bundle of 5 promo still on for $11.90? Thank you. Can I choose the scent or only limited to a few? Thank you. Answer :* [Re] Inquiry for the item from Lim**** Hi Promo is still on You can choose from the drop down list Thank you Question : Inquiry for the item from yap***Apr 22, 2019 Hi. Is this essential oil or fragrance oil? Im looking for fragrance oil. Tq. Answer :* [Re] Inquiry for the item from yap**** Hi This is our fragrance oil They are not pure essential oil Thank you Question : [Re] Inquiry for the item from yap**** Ok. For fragrance oil, do you have orange blossom or apple blossom? Answer : [Re] Inquiry for the item from yap**** On Qpost : We have Green Apple fragrance As for Orange we have the Pure essential oil Thank you Question : Inquiry for the item from fir***Apr 17, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from fir**** Secret Inquiry Question : [Re] Inquiry for the item from fir**** Secret Inquiry Answer : [Re] Inquiry for the item from fir**** Secret Inquiry Question : Inquiry for the item from sim***Mar 04, 2019 How many ml per bottle n any expiry date for all tis Answer :* [Re] Inquiry for the item from sim**** 5 mk They are all good for many years if properly stored Thanks Question : Inquiry for the item from fir***Jan 29, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from fir**** Secret Inquiry Question : [Re] Inquiry for the item from fir**** Secret Inquiry Answer : [Re] Inquiry for the item from fir**** Secret Inquiry Question : [Re] Inquiry for the item from fir**** Secret Inquiry Answer : [Re] Inquiry for the item from fir**** Secret Inquiry Question : Inquiry for the item from rea***Jan 25, 2019 I just made order. Will I get 3 or 6 bottles for $9.90? Answer :* [Re] Inquiry for the item from rea**** 3 only Tks Question : Inquiry for the item from rea***Jan 20, 2019 I want to buy. Please help. Answer :* [Re] Inquiry for the item from rea**** Hi We will check with Qoo10 Thank you Question : Inquiry for the item from ecp***Jan 15, 2019 Do you have sale of your sandalwood essential oil in larger bottle volume? Not reed diffuser. Not the water soluble type. Answer :* [Re] Inquiry for the item from ecp**** HI WE HAVE NO IMMEDIATE PLAN TO SELL THEM IN LARGER VOLUME THANK YOU Question : Inquiry for the item from fir***Jan 12, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from fir**** Secret Inquiry Question : [Re] Inquiry for the item from fir**** Secret Inquiry Question : Inquiry for the item from elv***Dec 29, 2018 Hi, Which one should I get for massage oil? I can mix with normal olive oil? Maybe you can provide me the link tq Answer :* [Re] Inquiry for the item from elv**** Hi u should use our Pure & Natural essential oil https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=503685859 Thank you Question : [Re] Inquiry for the item from elv**** Tq Answer : [Re] Inquiry for the item from elv**** Hi Welcome Question : Inquiry for the item from ely***Nov 10, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from ely**** Secret Inquiry Question : [Re] Inquiry for the item from ely**** Secret Inquiry Question : Inquiry related cancel and refund from Lie***Nov 11, 2018 Hi, I have yet to rec the items. Could you refund? Question :* 关于运送squ***会员的咨询。Oct 10, 2018 after 18days I still.hvnt receive my items.. Question :* Inquiry for the item from bum***Sep 29, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from bum**** Secret Inquiry Question : Inquiry for the item from fir***Aug 20, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from fir**** Secret Inquiry Question : [Re] Inquiry for the item from fir**** Secret Inquiry Answer : [Re] Inquiry for the item from fir**** Secret Inquiry Question : [Re] Inquiry for the item from fir**** Secret Inquiry Answer : [Re] Inquiry for the item from fir**** Secret Inquiry Question : [Re] Inquiry for the item from fir**** Secret Inquiry Answer : [Re] Inquiry for the item from fir**** Secret Inquiry Question : [Re] Inquiry for the item from fir**** Secret Inquiry Answer : [Re] Inquiry for the item from fir**** Secret Inquiry Question : [Re] Inquiry for the item from fir**** Secret Inquiry Answer : [Re] Inquiry for the item from fir**** Secret Inquiry Question : [Re] Inquiry for the item from fir**** Secret Inquiry Answer : [Re] Inquiry for the item from fir**** Secret Inquiry Question : Inquiry for the item from lim***Sep 20, 2018 Is the sandalwood made from sandalore (synthetic sandalwood)? Answer :* [Re] Inquiry for the item from lim**** Hi Our Sandalwood is man made We have to check with our Chemist on the material use Thank you Question : Inquiry for the item from hjj***Sep 03, 2018 Hi, which of the scent is Ochard Ion scent??? Answer :* [Re] Inquiry for the item from hjj**** Hi We are not sure but some customers feedback that our Orchid scent is similar to the scent use by Ion thank you Question : Inquiry for the item from Fas***Aug 21, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from Fas**** Secret Inquiry Question : [Re] Inquiry for the item from Fas**** Secret Inquiry Answer : [Re] Inquiry for the item from Fas**** Secret Inquiry Question : Inquiry for the item from she***Jul 01, 2018 Hi, Can advise if you sell big bottles of pure essential oil for 1) sandalwood 2) lavender 3) cirus Tks she Answer :* [Re] Inquiry for the item from she**** Hi WE have no immdeiate p;an to sell our essential oil in bigger bottles Thank you Question : [Re] Inquiry for the item from she**** hi, can i buy additional reed sticks from you? if no, appreciate you can advise where i can get it from. Regards She Answer : [Re] Inquiry for the item from she**** Hi We have to immediate plan to sell them in bigger bottles We can also sell the reeds to you Thank you Question : [Re] Inquiry for the item from she**** how do i purchase the reed sticks from you? Answer : [Re] Inquiry for the item from she**** Kindly whatsapp us at 97516011 and advice us on how many Reeds sticj you want etc We will try to accomodate your request Thank you Question : FragrancesJul 12, 2018 Secret Inquiry Answer : [Re] Fragrances Secret Inquiry Question : Inquiry for the item from pix***Jun 05, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from pix**** Secret Inquiry Question : [Re] Inquiry for the item from pix**** Secret Inquiry Answer : [Re] Inquiry for the item from pix**** Secret Inquiry Question : Inquiry for the item from che***May 29, 2018 Can I use it for body massage? Please advise. Thank you. Answer :* [Re] Inquiry for the item from che**** Hi This particular sku are fragrance You can use them for massage by mixing with carrier oil Thank you Question : Inquiry for the item from sue***May 25, 2018 Hi, do you have eucalyptus and lavender fragrance? Thank you. Answer :* [Re] Inquiry for the item from sue**** Yes They are in our Pure & Natural essential oi range SKU no is : 503685859 Thank you Question : 255832007May 09, 2018 Hi, can i return and get a refund from you. i used to buy your rose essential oil from you ..and It had a very strong Rose smell. and that is why I am buying again... But what is wrong , this batch smell horriable like indian incense where is the rose fragrance ? can you please exchange or refund for me.. cos this is horriable and disappointing. it smells horraible .. don't sell such items for your own reputation sake. Answer : [Re] 255832007 Hi Firstly The Rose is NOT essential oil They are fragrances and it is the same oil that you have bought from day one Contrary to your remarks, we have hundreds who have been continuing using our Rose for years We like to thank you for making an effort to write such a kind feedback We will only give you partiasl refund minus delivery cost for all the unopen bottle upon safe reciept of the items at our office May GOD bless you well Thank you Question : [Re] 255832007 i let my family smell it, it is really different from the ones we bought before.. I wish i had the old one with me to show you what i meant. anyway, how do i go about getting my refund and sending back those unopened ones to you ? Answer : [Re] 255832007 i let my family smell it, it is really different from the ones we bought before.. I wish i had the old one with me to show you what i meant. anyway, how do i go about getting my refund and sending back those unopened ones to you ? Question : [Re] 255832007 Can you kindly send the uuopen one back to us Thank you Question : Inquiry for the item from wrf***Apr 28, 2018 Are these 100% pure essential oils? Or synthetic fragrance? Answer :* [Re] Inquiry for the item from wrf**** H Thisis our fragrance range Thank you Question : Inquiry for the item from fid***Apr 21, 2018 Ginseng flower - how is the scent like? Light ot strong scent? What does it help? Hope you have chamomile scent too. Your reply awaits. Thanks Answer :* [Re] Inquiry for the item from fid**** Hi It smelll exactly like Ginseng herb Thank you Question : [Re] Inquiry for the item from fid**** TQ. Will place order later today. Answer : [Re] Inquiry for the item from fid**** Thank you Question : Inquiry for the item from sij***Apr 08, 2018 Can this be used for the car essential oil? Answer :* [Re] Inquiry for the item from sij**** yes Question : Suitable for contact with skinApr 08, 2018 Is this suitable for contact with skin? Like rubbing on wrist and pulse points? Answer : [Re] Suitable for contact with skin Hi It is ok to put a drop or two on your skin However e would advices to have a patch test on the back of your hand first Thank you Question : Combine ShippingMar 11, 2018 Dear Seller, This order, Cart no:117412378, Order no: 249578015 (Bundle 5 Special) just earlier made another order (Promo 1+1) Cart no: 117412232, Order no: 249577331 (don't mind postage paid) can you put this in together with the above for Qxpress Delivery? Thanks D. Answer : [Re] Combine Shipping Hi Both your orders are with qpress Than you Question : Inquiry from chr***Jan 06, 2018 Secret Inquiry Question :* Inquiry from chr***Jan 06, 2018 Secret Inquiry Question :* Inquiry for the item from den***Jan 06, 2018 Hi, is this suitable for Reed diffuser? Answer :* [Re] Inquiry for the item from den**** You can use it for reeds Thank you Question : Inquiry for the item from ann***Dec 27, 2017 Can use for electric burner? Answer :* [Re] Inquiry for the item from ann**** Yes Thsnk you Question : Inquiry from ong***Dec 23, 2017 Hi can your product use in air purifier? Answer :* [Re] Inquiry from ong**** what type if purifier Question : Inquiry for the item from koh***Dec 16, 2017 What size are the peoducts Answer :* [Re] Inquiry for the item from koh**** they are in 5 ml Question : Can apply on skin?Dec 05, 2017 Hi, Can apply on skin? Answer : [Re] Can apply on skin? Hi these oils are fragrances You can apply but it is advisable to have a patch test first Thank you Question : [Re] Can apply on skin? Ok. thx u Answer : [Re] Can apply on skin? tq too Question : Inquiry for the item from par***Nov 10, 2017 Secret Inquiry Answer :* [Re] Inquiry for the item from par**** Secret Inquiry Question : Inquiry for the item from nix***Oct 26, 2017 Is your fragrance artificial or natural? Can I use it at home if I have infants at home??? Thank u Answer :* [Re] Inquiry for the item from nix**** Hi This is our fragrance range Up till now we have no negative report It on infant using our product However you should stop using if the baby react negatively to the scent Thank you Question : [Re] Inquiry for the item from nix**** Hi can u state clearly whether your fragrance range is natural or artificially scent? Answer : [Re] Inquiry for the item from nix**** Hi This is our Pure Essential Oil range SKU 503685859 http://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=503685859 Thank you Question : Inquiry for the item from nix***Oct 26, 2017 Hi is your fragrance natural or synthetic? Answer :* [Re] Inquiry for the item from nix**** Hi This is our fragrance range Up till now we have no negative report It on infant using our product However you should stop using if the baby react negatively to the scent Thank you Question : [Re] Inquiry for the item from nix**** Hi can u state clearly whether your fragrance range is natural or artificially scent? Answer : [Re] Inquiry for the item from nix**** Hi Fragrance is synthetic like food fragrance etc We have the Pure and Natural Essential oil range too Thank you Question : Inquiry for the item from ecl***Oct 12, 2017 How does acacia smell like? Answer :* [Re] Inquiry for the item from ecl**** Hi It is flowery and sweet Thank you Question : UsageOct 08, 2017 Secret Inquiry Answer : [Re] Usage Secret Inquiry Question : [Re] Usage Secret Inquiry Answer : [Re] Usage Secret Inquiry Question : EnquirySep 30, 2017 Hi there! May I ask what are this essential oil used for? Is it safe to be used on the skin? Or can we use it as a car freshener? Answer : [Re] Enquiry Hi All our essential oils are pure We recommend that you have a patch test prior to applying the oils on your skin Thank you Question : [Re] Enquiry Alright, how about car freshener? Can these essential oils be used as a car freshener? Answer : [Re] Enquiry Hi You can Thank you Question : Source of SandalWoodSep 20, 2017 Hello Seller, I would like to find out which country is the sandalwood from? Cheers! =) Answer : [Re] Source of SandalWood Hi The Sandalwood that we are supplyuing at this price point is synthetic We import from a fragrance house in France Thank you Question : [Re] Source of SandalWood thank you for clarifying! :) Answer : [Re] Source of SandalWood Thank you too Question : Inquiry for the item from Wen***Aug 10, 2017 Is the product oil or water Base? Answer :* [Re] Inquiry for the item from Wen**** Hi Tis is our concentrated fragrance and not water-soluble Our water soluble oils are item 507281827 Thank you Question : Inquiry for the item from rac***Aug 02, 2017 Realized item only 10mls. Can I just check how many drop should I put into the big muji dehumidifier (300mls water). Answer :* [Re] Inquiry for the item from rac**** Hi You can start off with 3 drops first Thank you Question : Inquiry for the item from hui***Jul 21, 2017 Secret Inquiry Answer :* [Re] Inquiry for the item from hui**** Secret Inquiry Question : [Re] Inquiry for the item from hui**** Secret Inquiry Answer : [Re] Inquiry for the item from hui**** Secret Inquiry Question : [Re] Inquiry for the item from hui**** Secret Inquiry Answer : [Re] Inquiry for the item from hui**** Secret Inquiry Question : Bottle CapJul 13, 2017 From the photo review, I saw some received with black cap and some in silver cap. Any different? Answer : [Re] Bottle Cap Hi The original picture was a differnet bottle We have decided to change the bottle because the earlier bottle is too thin and break easily when drop All content is the same Thank you Question : [Re] Bottle Cap noted with thanks :) Answer : [Re] Bottle Cap Thank you too Question : Inquiry related delivery from soh***Jun 30, 2017 It's been a week and my item has not arrive, no singpost delivery paper on my doorstep too. Checked mail box everyday also nothing.. What should I do? I ordered on 23rd June and today is 30th June already. Answer :* [Re] Inquiry related delivery from soh**** Hi We will post out a new parcel today and whatsapp you upon posting Thank you Question : Inquiry for the item from ANG***Jun 23, 2017 Hi" Seller. May I know what is Acacia scents smells like? Answer :* [Re] Inquiry for the item from ANG**** Hi Scent of Acacia is very pleasant, sweet and floral Thank you Question : Inquiry for the item from dln***Jun 20, 2017 Can I know whether the essential oil suitable to apply on hand & body. Thks Answer :* [Re] Inquiry for the item from dln**** Yes you can It is best to test it on the back of your hand first to check if there is any negative reaction or allergies Thank you Question : Which two fragrances are the most long-lasting and least?Jun 19, 2017 My top priority is that the smell must last the longest time. I don't care about the name of the fragrance as long as it can last the longest time. Hence, can you please recommend to me two different fragrances that can last the longest duration? From your experience, which two fragrances do you recommend to me? I am not fussy and am willing to accept your recommendation. I look forward to your reply. Thank you. Answer : [Re] Which two fragrances are the most long-lasting and least? Hi Rose, Jasmine, Ylang Ylang and,Sandalwood usually last longer than the rest Thank you Question : Inquiry for the item from boy***Jun 04, 2017 What is the volume? Answer :* [Re] Inquiry for the item from boy**** Hi The volume is 5 ml per bottle Thank you Question : Inquiry for the item from rea***May 28, 2017 How many ml? Answer :* [Re] Inquiry for the item from rea**** 5 ml Thank you Question : Inquiry for the item from jjj***May 18, 2017 Hi Seller, do you have the description & usage for the other types as well e.g. acacia, ginseng, citrus etc? I find the write up very useful but not all types are listed. Thanks. Answer :* [Re] Inquiry for the item from jjj**** Hi These are premium grade fragrances Thank you Best regards BREATHE Question : Inquiry for the item from hel***May 16, 2017 May I check the expiry dates of the various types, especially ylang ylang, acacia, rose, grapefruit, citrus etc.? I intend to try all the different types & get some to give away as well, but won't buy too many if they are short expiry. Thanks. Answer :* [Re] Inquiry for the item from hel**** Hi All our oils are good for s long as 10 years if properly stored Thank you Best regards BREATHE Question : Inquiry for the item from sia***Mar 25, 2017 Can apply on skin? Answer :* [Re] Inquiry for the item from sia**** Hi These items are fragrance It can be use as perfume Our Floral has same scent as Isey Miyake ladies Thank you Best regards BREATHE Question : [About Item] Related InquiriesFeb 09, 2017 Hello seller, Im a little confused. Actually how many types of oils r u selling? Which one r pure essential oil? Which one r concentrate with essential oils added? Which one r water soluble? E.g. Breathe essence of life - Grapefruit lime- 5 ml .... 1 pic is with black cap while another is with metal cap .. R they the same? Pls advise. Thx. Answer : [Re] [About Item] Related Inquiries Hi We It is simple We have 1. Pure & Natural essential oil (unadulterated essential oils/as stated in Qoo10 platform) 2. Wateer-soluble - They are specially formulated (so cannot be pure) 3 Reeds & Flower diffuser (specially formulated for Reeds/flower - also not pure 4. Premium grade fragrances - concentrated fragrance oil The labels will indicate whether it is fragrance or pure essential oils For branding purpose we were advice not to have to many colours for caps Thank you Best regards BREATHE Question : [About Item] Related InquiriesFeb 09, 2017 Hello seller, Im a little confused. Actually how many types of oils r u selling? Which one r pure essential oil? Which one r concentrate with essential oils added? Which one r water soluble? E.g. Breathe essence of life - Grapefruit lime- 5 ml .... 1 pic is with black cap while another is with metal cap .. R they the same? Pls advise. Thx. Answer : [Re] [About Item] Related Inquiries Hi We have phased out the metallic cap because many find the bottle too small visually In order to avoid confusion, we decided to change the bottles Thank you Best regards BREATHE Question : [About Item] Related InquiriesJan 16, 2017 Hi, Can this be use on water purifier. Regards, Angeline. Answer : [Re] [About Item] Related Inquiries Hi Angeline This is pure concentrates and is mnot soluble However, we have a very comprehensive range of water-soluble essences which is bottled in 60 ml and 250 ml The blends available are Acacia, Cinnamon, Citronella, Citrus, Eucalyptus, Floral Green Apple, Grapefruit Lime, Jasmine, Lavender, Orchid, Peppermint, Rose, Sandalwood, Violet, Vanilla and Ylang Ylang They are all available in Qoo10.sg Our essences are very popular in many countries They are all blended with Tea tree, GCMS tested and are anti-http://qsm.qoo10.sg/GMKT.INC.GSM.Web/QpostPro/MessageDetail.aspx?gubun=Q&h_seq_no=25426903&q_seq_no=25426903&svc_nation_cd=SG&b_cust_no=240987349&help_func_view_yn=N&list_gubun=INQ&call3rd_id=00#nonebacterial, anti-fungal and anti-viral. Thank you Best regards BREATHE Question : How to pour?Jan 04, 2017 I hope I don't sound too stupid, but I can't seem to get the oil to drip out. Do I need to punch a hole through the small opening, or remove the white cap completely? Thanks. Answer : [Re] How to pour? Hi We apologise for the inconvenience caused We believe that our bottlers may have fully filled the bottle whttp://qsm.qoo10.sg/GMKT.INC.GSM.Web/QpostPro/MessageDetail.aspx?gubun=Q&h_seq_no=25278343&q_seq_no=25278343&svc_nation_cd=SG&b_cust_no=209852814&help_func_view_yn=N&list_gubun=INQ&call3rd_id=00#noneith oils which is much more than 5 ml When the bottle is fully filled, there is no air in it and as such it is very difficult for the oil to drip out To release it, the dripper may have to be remove and have some oil out Thank you Best regards BREATHE Hi Thi particular 60 ml Ginseng essence is specially formulated/blended to be water soluble for use on Air Revitlizers The can also be use on tea light burners sachets etc It is not pure essential oil Our water soluble essences are very popular in many contries e.g. Australia, UK, New Zealand, Greece etc OOur customers include many top class hotels like Ritz London, Grand Hyatt Singapore, Marriots group etc Thank you BREATHE Question : [Cancel/Refund] Related InquiriesDec 30, 2016 Yup. Didn't receive WhatsApp notification for both cart purchased. Perhaps something went wrong somewhere. Both cart came today. But only cart 107643937 broke. The other cart is fine. Kindly advise how to receive the replacement for that. Need to see if convenient and can schedule in time for it. Thanks. Answer : [Re] [Cancel/Refund] Related Inquiries Hi Ken We will revert to you after the holidays Thank you and have a great 2017 Best regards BREATHE Question : [Cancel/Refund] Related InquiriesDec 30, 2016 Cart No : 107643937 Essential oil cracked and broke. Able to send replacement? Answer : [Re] [Cancel/Refund] Related Inquiries Hi Ken On our record you have bought our products on 27 dec and we have posted them out on same day It is our practice to notify buyer On 28th dec you wrote to us and wanted to change the blends and claimthat we have not notify you of the postage We told you we can't because we have already send the order out Today you tolsd us the bottle is crack We will oblige you with a new bottle However we would like you to collect the items from us personally For S$1.50 we have got no margins for extra printing, stamps envelops etc We appreciate your kind understanding We would like to thank you foryour kind support and wish you a very good 2017 Best regards E M Chua BREATHE Question : [Shipping] Related InquiriesDec 28, 2016 Oh. Didn't receive the WhatsApp notification actually. Nonetheless, thanks. :) Answer : [Re] [Shipping] Related Inquiries Thank you too Question : [About Item] Related InquiriesDec 28, 2016 I chose floral. Possible to help change to grapefruit lime? Answer : [Re] [About Item] Related Inquiries Hi Ken We regret we can't because we have already posted your order together with the other customer Thank you BREATHE Hi Ken Your order was made yesterday 27th December and it is our practice to mail out the order as soon as possible We have also notify you and the rest of the customers through whatsapp on the same day Thank you BREATHE Question : [About Item] Related InquiriesDec 24, 2016 Expiry date pls tks. Answer : [Re] [About Item] Related Inquiries Our oils are recently distilled and imported. If properly stored will last for years Thank you E M Chua BREATHE +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
✮✮No 1 HAZE-FREE Multi-functional BREATHE Air Purifier ✮✮✮ 3 yrs warranty Item Q&A	Question : Inquiry from wil***Nov 27, 2019 Secret Inquiry Answer :* [Re] Inquiry from wil**** Secret Inquiry Question : Inquiry for the item from kar***Nov 14, 2019 Safe to newborn baby?to use in her room? Answer :* [Re] Inquiry for the item from kar**** Yes It is safe Keep it approx 6 ft away from baby Best use in airconditioned room The reason is the machine humidifies at 1 Ltr of water/day It may be too humid if use in room without aircondition Thank you Question : Inquiry from enr***Nov 05, 2019 Hi, may I know how to clean the air purifier? I feel interior very oily but clueless how to clean it. Thank you. Answer :* [Re] Inquiry from enr**** Hi We will forward to you the maintenance manual if you could whatsapp your email address or mobile no to 97526011 thank you Question : Inquiry for the item from fre***Oct 26, 2019 How much extra need to pay for request for 3 pin plug instead of 2 pin plug. Answer :* [Re] Inquiry for the item from fre**** Hi We will arrange 3 pin plug thank you Question : [Re] Inquiry for the item from fre**** Thks Answer : [Re] Inquiry for the item from fre**** Thank you too Question : Inquiry for the item from fre***Oct 31, 2019 Hi, us it possible to post the cleaning instructions for the air revitaliser in public instead of asking customer to whatsapp you individually. Every customer would want to know how to clean the air revitaliser. Answer :* [Re] Inquiry for the item from fre**** Sure Will forward to you thru whatsapp Thank you Sure Will forward to you thru whatsapp Thank you (Nov 04, 2019 17:24) Question : Inquiry related delivery from fre***Oct 26, 2019 Hi, what are the hours for self collect? Answer :* [Re] Inquiry related delivery from fre**** Hi Between 10.30 to 4 pm Thank you Question : Inquiry related delivery from fat***Oct 25, 2019 hi seller, I would like to order this revitalizer set and your other 250ml essential oil. can they ship out togerther? Answer :* [Re] Inquiry related delivery from fat**** Yes we can If there is an additional delivery charge, we will either refund directly to you by PayNow or provice an additional 60 ml oil sample Will msg you on your choice upon your order thank you Question : [Re] Inquiry related delivery from fat**** hi seller, I just order the essential oil x 3 bottles(order #307952789) do you think I can just buy the air revitalizer set from and pay you c.o.d? Answer : [Re] Inquiry related delivery from fat**** Hi Qxpress do not collect payments on our behalf Thank you Question : Inquiry for the item from Jes***Oct 22, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from Jes**** Secret Inquiry Question : Inquiry for the item from zev***Oct 04, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from zev**** Secret Inquiry Question : Inquiry for the item from 120***Sep 22, 2019 Hi This one produce negative ion, also ozone? Answer :* [Re] Inquiry for the item from 120**** Only negative ions No ozone Ozone are generated by using UV lights Excessive ozone exposure may cause cancer Thank you Question : Inquiry for the item from ctc***Sep 19, 2019 Dear seller, can I request for all the 60ML x 4 Bottles to be PEPPERMINT? And how can I order the LED base light? I would also light to request for a 3 Pin adaptor as well. Thanks. Answer :* [Re] Inquiry for the item from ctc**** Hi Seller, my Cart no. 129550323 Question : [Re] Inquiry for the item from ctc**** Hi We will dispatch 5 X 60 ml Peppermint in the parcel The price for the LED Base SGD$30/- Kindly whatsapp us at 97516011 if your wish to purchase Thank you Question : Inquiry for the item from hui***Sep 19, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from hui**** Secret Inquiry Question : Inquiry for the item from Pri***Sep 17, 2019 Hi. Does this item purifies the air and filter haze particles? Answer :* [Re] Inquiry for the item from Pri**** Yes In fact our machine is one of the most effective system for purifying and clearing ultra light spores allergens etc in enclose area We will be most happy to forward our test report conducted by Queensland University of Technology, Australia for your perusal Thank you Question : Inquiry for the item from Tal***Sep 16, 2019 Hi may I know what other types of essential oils can I use? Answer :* [Re] Inquiry for the item from Tal**** Hi Basically it has to be water-soluble Essential oils density is lighter that water as such it will float You may get some scent initially but it may not last as long The oil got to be dissolve into the water so that the oil and water-molecules can be diffuse together Thank you Question : Inquiry for the item from lil***Sep 15, 2019 Is it safe for cats? Answer :* [Re] Inquiry for the item from lil**** Yes It is safe Thank you Question : Inquiry for the item from kar***Sep 14, 2019 Safe for pregnancy ladies? Answer :* [Re] Inquiry for the item from kar**** Hi It is safe except that we do not recommend Lavender especially if one is suffering from LOW BLOOD PRESSURE during pregnancy Thank you Question : Inquiry for the item from ala***Sep 14, 2019 Is all the oil safe for newborn and toddler if I put the air revitalizer in their room? Answer :* [Re] Inquiry for the item from ala**** Hi We have no negative reports from any customers since our launch in 2004 We recommend it to be place approximately 6 ft away from baby This is also very good for air-condition room Reason is it humidifies at 1 litre/24 hours and neutralizes the drying effect of airconditioning In addition it stabilize and maintain the coolness of the room It is also perfect air purification and removal of haze spores, ultra light allergen etc Thank you Question : Inquiry for the item from mar***Sep 14, 2019 Hi, I have been using this for quite some time already. And i love it! But how do I clean it? Is there a manual for it? Thanks! Answer :* [Re] Inquiry for the item from mar**** Hi kindly whatsapp me at 97516011 I will forward the manual to you thru whatsapp Thank you Question : Inquiry for the item from tan***Sep 11, 2019 Hi, I'm mainly using this to remove dust from the room as I'm allergic to dust. Will this do well for that job? Or should I buy another variant of air purifier to do a better job? Answer :* [Re] Inquiry for the item from tan**** Hi In fact our system is the most effective for removal of dust, ultra-lite allergens or spores from the air It has been tested by Queensland University of Technology, Australia using our machine for 3 days in an enclosed chamber of 1000 sq ft with approximately 2 million spores 90% of the spores were removed from the air within 3 days Thank you Question : Inquiry for the item from 261***Sep 09, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from 261**** Secret Inquiry Question : Inquiry related delivery from p_g***Sep 06, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from p_g**** Secret Inquiry Question : Inquiry for the item from tri***Sep 03, 2019 does it come with the non slip mat and can i request for the 3 pin adapter? Answer :* [Re] Inquiry for the item from tri**** Sure it is provided with a non slip mat We will als provide a 3 pin adapter Thank you Question : [Re] Inquiry for the item from tri**** thanks! I will make the purchase now and provide the order ID shortly. :) Answer : [Re] Inquiry for the item from tri**** i had made the purchase. however, I forgot to include the request in the memo. my order ID - 302966939 Question : [Re] Inquiry for the item from tri**** Thank you Qxpress will collect your parcel shortly Answer : [Re] Inquiry for the item from tri**** thanks! Question : [Re] Inquiry for the item from tri**** Thank you too Answer : [Re] Inquiry for the item from tri**** thanks for the fast delivery, i had received the item. is it fine if i place it beside the bed? or does it need to be in the middle of the room? Question : [Re] Inquiry for the item from tri**** Hi Ideally it should be place approximately 6 ft from where you are Thank you Question : Inquiry for the item from ess***Sep 02, 2019 Is this a humidifier for air con room? As it does not have mist coming out as per stated in the reviews. Thank you. Answer :* [Re] Inquiry for the item from ess**** Hi It is multi-functional Purifies the air Humidifies at rate of 1 ltr/24 hours Generate 10,000 negative ion count/cm3 Diffuses therapeutic water-soluble essential ooil Thank you Question : Inquiry for the item from wcs***Aug 30, 2019 Dear Seller, how do I purchase LED light base? I’ve bought theAir Revitializer already. Thinking of buying another set with the LED Light base. Thank you. Answer :* [Re] Inquiry for the item from wcs**** Hi The LED Base is S$30/- each Kindly ehatsapp us at 97516011 if you wish to purchase Thank you Question : Inquiry for the item from sam***Aug 21, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from sam**** Secret Inquiry Question : Inquiry for the item from kar***Aug 02, 2019 why will have red residue when I wipe the plastic after using? What is the instructions to clean the machine? Answer :* [Re] Inquiry for the item from kar**** Hi Kindly forward your contact to 97516011 We will whatsapp to you the instruction Thank you Question : Inquiry for the item from ash***Jul 25, 2019 Hi it does not come with the led base? Answer :* [Re] Inquiry for the item from ash**** Hi The LED is an option The price and gifts we are retailing for our revitalizer is very much below our usual price elsewhere We are the only company that provides a 3 years warranty for our air revitalizers We are confident that the built quality, performance of our product is very much better than those that you find in the market Thank you Question : Inquiry for the item from mic***Jul 12, 2019 Hi can i check with you how come as it advertise the container has the brand "BREATHE" on it but the actual products dont have? Is it really arthentic? Answer :* [Re] Inquiry for the item from mic**** Hi We have been producing this product and export world wide since 2004 Initially we did silkscreen the word BREATHE on the container However as you know the cost of silkscreening it in Singapore is very high We have subsequently decided to forego the silkscreening and there are many BREATHE logo embedded on the parts to confirm the origins of the products Thank you Question : Inquiry for the item from smi***Jul 11, 2019 Must it be use with the oil? Can i use it without the oil? If i use without the oil, is it still purify the air? Answer :* [Re] Inquiry for the item from smi**** Yes You can use without any oil It will humidify and purify Thank you Question : Inquiry for the item from rol***Jun 24, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from rol**** Secret Inquiry Question : [Re] Inquiry for the item from rol**** Secret Inquiry Answer : [Re] Inquiry for the item from rol**** Secret Inquiry Question : Inquiry for the item from w.m***Jun 17, 2019 Hi, I ordered before my house reno is completed. Do it’s a while back. Now want to use it but when I took it out of the box, it’s missing the power cable. Please advise. Thanks! Order no. 291916021 Answer :* [Re] Inquiry for the item from w.m**** Hi The power cord is slotted inside the Silver Top Unit Kindly lift and flip the top unit The power cord should be there thank you Question : Inquiry for the item from jes***Jun 10, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from jes**** Secret Inquiry Question : Inquiry for the item from hea***May 31, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from hea**** Secret Inquiry Question : [Re] Inquiry for the item from hea**** Secret Inquiry Answer : [Re] Inquiry for the item from hea**** Secret Inquiry Question : Inquiry for the item from soh***May 25, 2019 Do you need to clean the cover and container with mild detergent once in a while since the water traps the dust and filters the air? (Is just pouring the water away good enough?) Answer :* [Re] Inquiry for the item from soh**** On Qpost : Hi Simoly washing it with water is good enough Thank you Question : Inquiry for the item from yvo***May 21, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from yvo**** Secret Inquiry Question : Inquiry for the item from yvo***May 21, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from yvo**** Secret Inquiry Question : Inquiry for the item from mel***May 13, 2019 Hi if i wan all peppermint scene isit possible? Answer :* [Re] Inquiry for the item from mel**** Yes Thank you Question : Inquiry for the item from Dra***May 06, 2019 Hi Seller, I bought the revitalizer. How do I clean it? Answer :* [Re] Inquiry for the item from Dra**** Hi Kindly forward your number to 97516011 We will whatsapp the manual to you Thank you Question : Inquiry for the item from tat***Mar 29, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from tat**** Secret Inquiry Question : [Re] Inquiry for the item from tat**** Secret Inquiry Answer : [Re] Inquiry for the item from tat**** Secret Inquiry Question : Inquiry for the item from teo***Apr 01, 2019 Hi, the essential oil place inside breathe doesn't last long... About an hr to 2hr then no more smell coming out. Is it normal Answer :* [Re] Inquiry for the item from teo**** Hi The water-solubles are the one to use The 10 ml essential oils are for other therapeutic purpose Thank you Question : Inquiry for the item from tat***Mar 26, 2019 Can you give a gauge what is the notice level when it is in operation? Will be using it in the office. Answer :* [Re] Inquiry for the item from tat**** Hi Water level at the middle Should easily last for more than 8 hours Thank you Question : Inquiry for the item from teo***Mar 16, 2019 How long is the plug and whether is this 3pin plug. Can use other brand of essential oil for this device Also, is there auto mode off if water emptied and we forget to switch off Answer :* [Re] Inquiry for the item from teo**** HI We provide 2 pin EU plug for this machine WE can also include a 3 pin adapter upon request The motor is from the same supplier as all the top brands like black and decker setc It is made in full compliance with the most stringent standards and can run 24/7 for 50,000 hours continuously Thank you Question : [Re] Inquiry for the item from teo**** By the time I receive the response.. It was. Sold out. Can see when is the new stock coming. Thanks Answer : [Re] Inquiry for the item from teo**** Hi we will restock this sku shortly Thank you Question : Inquiry for the item from cof***Mar 18, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from cof**** Secret Inquiry Question : Inquiry for the item from che***Mar 15, 2019 Hi, when should I change water ? When the waiter turns into yellow? What is water soluble oil means? It’s comes with a bottle of diffuser oil, which the box indicate premium grade water soluble , means it can use in revitalizer ? Thanks Answer :* [Re] Inquiry for the item from che**** Ideally is every day or alternate day The humidifying rateis 1 litre/24 hrs Thank you Question : [Re] Inquiry for the item from che**** Thanks for replying. How about the oil? When purchase comes with a bottle of diffuser oil , can use in revitalizer? Answer : [Re] Inquiry for the item from che**** The 60 ml bottles are for the Revitalizer Thank you Question : Inquiry for the item from tam***Mar 15, 2019 What is the dimension? Is there any water vapor out from it? Answer :* [Re] Inquiry for the item from tam**** 20 × 20 × 17(h) cm The oil and the vapour will be diffuse together at 1 litre/24 hrs Question : Inquiry for the item from lih***Mar 07, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from lih**** Secret Inquiry Question : [Re] Inquiry for the item from lih**** Secret Inquiry Answer : [Re] Inquiry for the item from lih**** Secret Inquiry Question : Inquiry for the item from QTQ***Feb 22, 2019 Hihi.. Any promo soon?? I just missed out on the last promo.. =) Answer :* [Re] Inquiry for the item from QTQ**** no promo Usually sponsored by qoo10 Question : [Re] Inquiry for the item from QTQ**** Ohh... okay.. will wait again.. Thanks! Answer : [Re] Inquiry for the item from QTQ**** Thank you Question : [Re] Inquiry for the item from QTQ**** Hi.. possible to waive shipping when i buy 2 air revitaliser & 1 car freshner?? Answer : [Re] Inquiry for the item from QTQ**** Hi we will absorb the shipping fee However if the system does not allow that we will refund the fee directly to you Thank you Question : [Re] Inquiry for the item from QTQ**** Yes, there is no option to select the free shipping fee.. Will contact u for refund upon purchase.. thank u! Answer : [Re] Inquiry for the item from QTQ**** Thank you Question : [Re] Inquiry for the item from QTQ**** Hi.. i have purchased.. Cart no. 125492321 Please assist to process shipping fee refund.. Thank u! Answer : [Re] Inquiry for the item from QTQ**** Hi Can we pay it by Payne to your phone number ......4966 Question : [Re] Inquiry for the item from QTQ**** Yes.. u can paynow to that number.. Thank u! Answer : [Re] Inquiry for the item from QTQ**** Hi Payment done Thank you Question : Inquiry for the item from wen***Jan 31, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from wen**** Secret Inquiry Question : Inquiry for the item from sk-***Jan 18, 2019 1) Hi which country is this product made in? 2) And is it original or copy? Because retail price is at so high but you are selling very low price. 3) Is there warranty in Singapore? Answer :* [Re] Inquiry for the item from sk-**** Hi We are the manufacturer of this product We have been selling this product worldwide since 2004 Thank you Question : [Re] Inquiry for the item from sk-**** Hi, • You are the manufacturer but from which country? • You never replied my question about is there warranty in Singapore? So is there warranty in Singapore? • What kind of essential oil can be used? Oil or water based? or both? Answer : [Re] Inquiry for the item from sk-**** Yes Thank you Question : Inquiry for the item from 260***Jan 22, 2019 Where does one go in the event the air revitalizer is faulty? Does the 3 years warranty cover both parts and labor? Answer :* [Re] Inquiry for the item from 260**** Hi WE will provide the motor and labour Repair will be carried out in our Premise On record many of our customers in Australia and Singapore have been regularly using the machine for more than 5 years The motor itself can run continuously for 50,000 hours with much heavier load Thank you Thank you Question : Inquiry for the item from 237***Jan 20, 2019 Can I know if the free Classic Breathe Essential Oil Trail Pack of 4 X 60ml bottles each are supposed to be used with this air revitalizer? Answer :* [Re] Inquiry for the item from 237**** Hi The 60 mls Trial pack are meant for the revitalizer Thank you Question : Inquiry for the item from msj***Dec 27, 2018 Hi, is this air purifier + EO baby friendly? Answer :* [Re] Inquiry for the item from msj**** Yes it is thank you Question : Inquiry from nis***Dec 27, 2018 Secret Inquiry Answer :* [Re] Inquiry from nis**** Secret Inquiry Question : Inquiry for the item from gui***Dec 23, 2018 Hi, Is this authentic and could you advise dimensions? Thanks. Answer :* [Re] Inquiry for the item from gui**** Hi We have sold more than 100,000 sets Size is 2 x 20 x 17(H) cm Thank you Question : 关于商品spl***会员的咨询。Dec 01, 2018 Secret Inquiry Question :* Inquiry for the item from 243***Nov 21, 2018 Hi, so this comes with free gift of essential oil, but does it come with the essential oil solution itself? if yes how many of them? Answer :* [Re] Inquiry for the item from 243**** Each set wll be complimented with a free 5 ml oil which is Question : Inquiry for the item from lee***Nov 20, 2018 How do we clean the machine ?? Answer :* [Re] Inquiry for the item from lee**** Hi Kindly whatsapp your no to us at 97516011 We will forward the manual thru Whatsapp Thank you Question : Inquiry for the item from val***Oct 25, 2018 Can self collect? Answer :* [Re] Inquiry for the item from val**** Yes you can Kindly contact us prior to collecting Our no is 64813918 Thank you Question : [Re] Inquiry for the item from val**** How do i opt for self collection? There is no drop down option. Also can u provide a softening pad to reduce the noise? Thanks. Answer : [Re] Inquiry for the item from val**** Sure It is our practice to supply a non slip matt for all our Revitalizers recently For self collection you can contact us at 64813918 during office hours Thank you Question : Inquiry for the item from ann***Oct 25, 2018 Hi, i recently open and used it and i realised that water seems to be leaking from the container as my table is all wet on the following day. May I know where i cam bring it back to for servicing/exchange? Thanks. Answer :* [Re] Inquiry for the item from ann**** Hi We will dispatch a new container to you shortly The level of water should be half of the container Qxpress will collect from us and the collection Request no. C342537SGSG Thank you Question : Inquiry for the item from ai_***Oct 23, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from ai_**** Secret Inquiry Question : Inquiry for the item from ccn***Oct 13, 2018 Hi seller, if I order today, can I request delivery later next week? Say after thusday. Thks. Answer :* [Re] Inquiry for the item from ccn**** Yes you can Kindly write on the memo Thank you Question : Without essential oilSep 18, 2018 Can the air purifier work without the essential oil? Isit still effective as a air purifier? Answer : [Re] Without essential oil Yes It can only act as a humidifier without the oils Thank you Question : Inquiry for the item from pas***Aug 31, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from pas**** Secret Inquiry Question : [Re] Inquiry for the item from pas**** Secret Inquiry Answer : [Re] Inquiry for the item from pas**** Secret Inquiry Question : [Re] Inquiry for the item from pas**** Secret Inquiry Answer : [Re] Inquiry for the item from pas**** Secret Inquiry Question : [Re] Inquiry for the item from pas**** Secret Inquiry Answer : [Re] Inquiry for the item from pas**** Secret Inquiry Question : Inquiry for the item from jin***Sep 09, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from jin**** Secret Inquiry Question : Inquiry for the item from diy***Sep 07, 2018 Hi, how do i go about cleaning the purifier?? Please email me the maintainence manual ok? Answer :* [Re] Inquiry for the item from diy**** Hi Kindly forward your order number Thank you Question : Inquiry for the item from set***Sep 05, 2018 Would you kindly advice on the usage of the Lavender and Eucalyptus premium grade essential oil received together with the Air Purifier. Thank you. Answer :* [Re] Inquiry for the item from set**** Hi Thee oils are not meant for the air revitalizers It is additional freebies for other therapeutic usage thank you Question : manual washingSep 05, 2018 hi , I have bought 2 revitalizer.Can send me the manual for cleaning of the equipment. Answer : [Re] manual washing hi kINDLY FORWARD YOUR EMAIL ADDESS OR MOBILE NO TO 97516011 thank you Question : Inquiry for the item from wen***Aug 29, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from wen**** Secret Inquiry Question : Inquiry for the item from san***Aug 26, 2018 I saw the 20% shop discount on the qoo newsletter, is that valid i cannot seems to find it Answer :* [Re] Inquiry for the item from san**** Hi WE leave the our online store to our Qoo10.sg account manager We will check on this Thank you Question : Inquiry for the item from Ann***Aug 15, 2018 商家你好！我是去年十一月買的，送到我家是14号晚上。最近不懂多为什么水一直由上面的洞口出来。还不到一年，我出国都沒有开，等回国才放水加香精。請告诉我，如何解决。先謝了！ Answer :* [Re] Inquiry for the item from Ann**** Hi Kindly forward to us your order number We will extract your order details and mail a new spindle to you upon Thank you Question : [Re] Inquiry for the item from Ann**** 97691621 Answer : [Re] Inquiry for the item from Ann**** 97691621 Question : [Re] Inquiry for the item from Ann**** 你好水位应为容器高度的一半谢谢 Question : maintenanceAug 20, 2018 How do you clean the purifier? could you send me some instructions? Answer : [Re] maintenance Hi We have just forwarded the manual thru whatsapp Thank you Question : Inquiry for the item from san***Aug 14, 2018 I missed the ndp sale while waiting for your reply.. can i still get the same price? Answer :* [Re] Inquiry for the item from san**** Any update on this? Thanks Question : [Re] Inquiry for the item from san**** Hi We regret that this Promo is subsidised by Qoo10.sg Thank you Question : Inquiry for the item from san***Aug 13, 2018 Will the power cut off when the water evaporates? Also can i know when the ndp sale end? Answer :* [Re] Inquiry for the item from san**** Hi The power will only cut off shoud it reaches 120 degrees C In fact the motor is tested for 50,000 hours non stop operation with much heavier load Many of our customers have their machines for more than 5 years Thank you Question : [Re] Inquiry for the item from san**** So i can keep it running 24/7? N its fine even when the water dries up? Answer : [Re] Inquiry for the item from san**** Hi The motor will not overheat even if the water runs dry for many days It is very good and expensive motor produced by one of the top motor supplier It is definitely safe Thank you Question : Inquiry for the item from san***Aug 13, 2018 Also can i use this with normal pure essential oil? Answer :* [Re] Inquiry for the item from san**** Pure essential oil does not work well with this system water-soluble is more effective Thank you Question : Inquiry for the item from ele***Aug 11, 2018 Can use own essential oil and put into tap water for the machine? Answer :* [Re] Inquiry for the item from ele**** Pure essential oil does not work well with this system water-soluble is more effective Thank you Question : Inquiry for the item from qwa***Aug 10, 2018 i bought this previously.. can the cover be washed? i notice black looking mouldy/dirt stain on the inner of tjr cover..i cant seems to dismentle it also.. can advise? Answer :* [Re] Inquiry for the item from qwa**** HI We have just forward to you the maintenance manual thru Whatsappp Thank you Question : Inquiry for the item from ann***Aug 08, 2018 What kind of plug does it comes along? Suitable for Singapore use? Answer :* [Re] Inquiry for the item from ann**** HI Currently we are supplying the 2 pin EU Plug Thank you Question : Inquiry for the item from wen***Aug 07, 2018 I have placed an order for your revitalizer. Can I check with you if it can purify the whole house (110 Sq meters) or need to have one revitaliser for each room? I can only use the essential oil meant for the revitalize? Can I directly put essential oil into the water? Will it leave a sticky oil mark? Thanks Answer :* [Re] Inquiry for the item from wen**** Hi Thank you for your kind enquiry The machine is only good for one room (up to 1000 sq ft) The oil to use is our specially formulated wate-soluble oil which will fully dissolve in the water for diffusion It will not leave behind any oily stain Thank you Question : Inquiry for the item from ver***Aug 07, 2018 Hi, water is top refill or need to topple down to fit in? I have a weak wrist so is kinda of hard for me if is topple down Answer :* [Re] Inquiry for the item from ver**** Hi You have to lift the top up and change the water in the water container It is best to half filled the container with water Thank you Question : Inquiry for the item from zoe***Aug 07, 2018 Safe for home with baby use? Answer :* [Re] Inquiry for the item from zoe**** Yes It is safe It is very effective especially in air-conditioned room It will also maintain the cool temperature of the room Thank you Question : Inquiry for the item from ber***Jul 21, 2018 Is the filter easily available outside? Answer :* [Re] Inquiry for the item from ber**** In other countries In Singapore you can find it in C K Tang etc The price is much higher Thank you Question : [Re] Inquiry for the item from ber**** I am referring to the filter.I am not referring to the purifier.Do you sell the filter too? Answer : [Re] Inquiry for the item from ber**** This machine does not operate using filter Thank you Question : [Re] Inquiry for the item from ber**** Ok.So this air purifier doesn't use filter to purify the way.I got it.Thanks. Answer : [Re] Inquiry for the item from ber**** our concept is much more effective than most air purifier The only purifier that can perform better is the huge industrial unit for maintaining their clean room It has been tested and proven by internationally reputable university Thank you Question : Inquiry for the item from ian***Jul 26, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from ian**** Secret Inquiry Question : Inquiry for the item from bal***Jul 25, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from bal**** Secret Inquiry Question : Inquiry for the item from bal***Jul 25, 2018 Is it using ultrasonic or heat element for water spray Answer :* [Re] Inquiry for the item from bal**** Hi You can use this for water spray For the ultrasonic diffuser, it is important to dissolve the oil in the water by stirring before operating your machine You can also use it for heat element in combination with water Thank you Question : Requesting maintenance manual and how often do you need to clean the filters?Jul 17, 2018 Secret Inquiry Answer : [Re] Requesting maintenance manual and how often do you need to clean the filters? Secret Inquiry Question : [Re] Requesting maintenance manual and how often do you need to clean the filters? Secret Inquiry Answer : [Re] Requesting maintenance manual and how often do you need to clean the filters? Secret Inquiry Question : where to get discount coupon?Jul 10, 2018 Can I check how come the listed price are different $79.90 & $55.92 I know is after coupon discount but where to get the coupon? Answer : [Re] where to get discount coupon? Hi We are not aware of the coupon discount The sku number for this item is 506542254 On time sale after discount is $69.90 Thank you Question : Noisie level of machineJun 30, 2018 Hi seller, i have received my product but it seems like it is quite noisy. Is there any way i can reduce the noise? My order number is 262603624. Answer : [Re] Noisie level of machine Hi Ideally the machine should be place approximately 6 ft from where you are sleeping We will mail out a non-slip matt to you tomorrow This may cushion off the noise to some degree Thank you Question : [Re] Noisie level of machine received with thanks! Answer : [Re] Noisie level of machine Thank you too Question : Inquiry for the item from lij***Jul 07, 2018 Hi. Can you please advise how to clean the filter? Answer :* [Re] Inquiry for the item from lij**** Hi We have just forward the manual to you thru Whatsapp Thank you Question : Inquiry for the item from ats***Jul 03, 2018 Hi, I can't find the serial number, how do I filil the warrany card? Answer :* [Re] Inquiry for the item from ats**** The serial number on the interior wall of the Top Motor housing YOur receipt and elivery statement is good enough for warranty record Thank you Question : Inquiry for the item from xia***Jul 01, 2018 Hi do you know when will be the next sale for this? Thanks :) Answer :* [Re] Inquiry for the item from xia**** We are having a Promo tomorrow Thank you Question : Inquiry for the item from mar***Jun 28, 2018 It's quite noisy, is this normal? Answer :* [Re] Inquiry for the item from mar**** The noise level is approximately 32 db which is about the same as air-conditioner We could use a dimmer but then this will affect the eficacy of the machine Thank you Question : Inquiry related delivery from cin***Jun 13, 2018 Hi, Would like to check the earliest shipping date if I place an order now is in July? Just would like to reconfirmed on this. Thank you. Answer :* [Re] Inquiry related delivery from cin**** Hi We can dispatch within 48 hours if made by today or tomorrow We will be upgrading our facility from 20th to 28th June As such there will be no delivery within these dates Thank you Question : [Re] Inquiry related delivery from cin**** Noted with thanks, will place order after 28th then. Thank you. Answer : [Re] Inquiry related delivery from cin**** Thank you too Question : Can I self collect?Jun 15, 2018 Hi I need this for gift on Tuesday can I self collect at your shop? Thks. Answer : [Re] Can I self collect? Any feedback? Question : [Re] Can I self collect? Hi You can collect from us at Blk 1 Ang Mo Kio Industrial Park 2A #02-09 AMK Tech 1 Singapore 568049 Kindly whatsapp us immediately upon your order to +6597516011 We will prepare your order prior to your arrival Thank you Answer : [Re] Can I self collect? Thank you. I will place my order tonight and come by tomorrow over lunch hour. Question : [Re] Can I self collect? Sure Thanks Question : Inquiry for the item from GAR***Jun 14, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from GAR**** Secret Inquiry Question : Inquiry for the item from hen***Jun 04, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from hen**** Secret Inquiry Question : Inquiry for the item from joa***May 31, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from joa**** Secret Inquiry Question : [Re] Inquiry for the item from joa**** Secret Inquiry Answer : [Re] Inquiry for the item from joa**** Secret Inquiry Question : Inquiry for the item from abb***Jun 03, 2018 Hi. Can this machine use withiut the aroma essential oil? Just use clean tap water? Answer :* [Re] Inquiry for the item from abb**** Yes You can use it as a humidifier The rate is 1 litre/24 hours Thank you Question : Inquiry for the item from asd***Jun 03, 2018 Can I have the maintenance manual for this Answer :* [Re] Inquiry for the item from asd**** Hi We will forward to your mobile Thank you Question : Inquiry for the item from myp***Jun 01, 2018 Hi, I have purchased 2 units of this items from you. Can you send me the maintenance manual ? want to clean the 2 set. Answer :* [Re] Inquiry for the item from myp**** Hi We have just forward to you thru whatsapp Thank you Question : Possible to change the oil pack?May 12, 2018 Secret Inquiry Answer : [Re] Possible to change the oil pack? Secret Inquiry +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
11.11 PROMO ★AUSTRALIA No 1 Water Soluble Aromatherapy Oil★Diffuser/Humidifier/Revitalizer 250 ml Item Q&A	Question : Inquiry for the item from ysu***Nov 20, 2019 I tried the ORANGE essential oil 10ml. Like it very much. But you don't have that for 250ml. Will you bring in? As well as some other flavors which are only available in 10ml? Answer :* [Re] Inquiry for the item from ysu**** Hi We can customise for you However we would like to inform you that orange oil is more volatile than most oils Kindly whatsapp us at 97516011 with your instruction and order number upon your purchase (simply choose any blend and leave a memo in addition to messaging us Thank you Question : Inquiry for the item from che***Nov 19, 2019 Hi, noticed you blend tea tree oil into your oils. Is the concentration high? I’m worried about using it as I have a dog at home and tea tree oil is supposedly unsafe for pets. Answer :* [Re] Inquiry for the item from che**** Hi This is water-soluble Should be good if you dilute it with water approx 10 ml to 2 Litres of water However we would advices you to test on the dog's leg first It is also important to avoid the eyes thank you Question : [Re] Inquiry for the item from che**** Sorry, I meant your oils in general. I’m using your solutions in my water air purifier. Just wondering if the concentration of tea tree oil is high. If it is, I don’t think I will use it anymore, worried my dog will breathe in the tea tree oil. Answer : [Re] Inquiry for the item from che**** Sorry the premise is that your solutions are blended with tea tree oil, so all solutions may be potentially harmful to my puppy. So I just wanted to find out if the tea tree concentration is very high. FYI over the years I have purchased from you citronella, rose damask, floral, vanilla, citrus, eucalyptus in 250 ml bottles and some 60 ml bottles (ginseng, lavender, acacia, orchid, violet, etc). Also your fragrance oils. I’m not some random stranger looking for problems. I’m genuinely concerned about my puppy. if it’s not suitable for pets just let me know and I’ll stop using them around my puppy. Thank you. Question : [Re] Inquiry for the item from che**** Hi The tea tree is very minimal We have many pet users that use our oils for years So for there is no report of effects on puppy at all Thank you Answer : [Re] Inquiry for the item from che**** Good to hear, thanks! Question : [Re] Inquiry for the item from che**** Thank you too Question : Inquiry for the item from jan***Nov 15, 2019 for all the offered/ promotion items for the 250ml and the 10ml , pls let me know what is the expiry date ? Answer :* [Re] Inquiry for the item from jan**** Hi You can keep our oils for 10 years if properly stored the oil will not turn ransic thank you Question : Inquiry for the item from zee***Nov 09, 2019 Hi which scent do you recommend for focusing or when I'm studying? Is there any suggestions for mix scent as well? Answer :* [Re] Inquiry for the item from zee**** Citronella or Peppermint is good They are very good for keeping one awake thank you Question : Inquiry for the item from gri***Nov 07, 2019 Hi there, I purchased 2 bottles of eucalyptus n lavender and have since tried using in both nebulizer and mist humidifier. however, on both machines, the smell is significantly weaker than any other oils I've tried. I am using in a small room (10-20sqm), with air conditioning on. In fact, I even thought my nebulizer was faulty. Are your products authentic ? Answer :* [Re] Inquiry for the item from gri**** Hi This is our water-soluble oil which is blended for specific purpose Obviously it is not as strong as our pure concentrated oil Besides many Doctors, Professionals and Spas, we have been selling these oils world wide including top hotels like Shangrila, Grand Hyatt, Hilton, Ritz London, Marriots etc since 2004 Thank you Question : [Re] Inquiry for the item from gri**** Hi there, Thanks for the response. In that case, can you please advise which method/machine can best maximise the fragrance of your oils? Answer : [Re] Inquiry for the item from gri**** Hi We recommend our essential oils or Frangrance for your nebulizer if you like stronger scent The SKU are https://www.qoo10.sg/g/503685859 https://www.qoo10.sg/g/508586240 Thank you Question : Inquiry for the item from shi***Oct 17, 2019 Hi. After 1 night of using the oil, my floor has a layer of oil or mist on it. also, my desk and cupboard also stained with dotted mark of oil stain. Can I check do any of your customers feedback on this? Or did I add too much into my air humidifier? I bought 4 bottle somemore Answer :* [Re] Inquiry for the item from shi**** Hi Just a few drops of oil and dissolve it in the water by stirring it before operating your machine You may have pour too much oil in your diffuser We have been selling this oil for many years and have not recieve feedback like this before Question : [Re] Inquiry for the item from shi**** My humidifier is 600ml type. So just add a few drops is it? It's a must to stir it is it? I'm very troubled by this stickiness as my floor and surface top are very sticky :-( I like your product cos it's rich in scent Answer : [Re] Inquiry for the item from shi**** Hi Just a few drops will do and dissolve it in the water by stirring a little prior to operating your humidifier Thank you Question : Inquiry for the item from jol***Oct 25, 2019 which one promotes good sleep other than lavendar? does peppermint/green tea helps? Answer :* [Re] Inquiry for the item from jol**** Lavender is good Peppermint is quite stimulating It actually keeps you alert Green tea, Floral, Green Apple etc are quite relaxing Thank you Question : 来自mia***会员的商品咨询。Oct 13, 2019 您好~你们的产品rainbow清净机可以用吗? Answer :* [Re] 来自mia***会员的商品咨询。这种油可用于您的机器。其实很有效 Question :* [Re] 来自mia***会员的商品咨询。好的～谢谢～ Answer :* [Re] 来自mia***会员的商品咨询。 Thank you Question :* [Re] 来自mia***会员的商品咨询。不好意思~为什么会有多泡泡的~这个产品会很油的吗? Answer :* [Re] 来自mia***会员的商品咨询。这种油是水溶性的，是食品级的，溶于水。尝试减少机器上的油量并搅拌一下，以使油与水混合。谢谢尝试少放点。如果仍然太泡沫也不要担心，我们可以使用其他不太起泡沫的化学物质，并与您购买的油进行交换。您可以在97516011上通过whatsapp与我们联系。谢谢 (Oct 19, 2019 16:51) Question :* Inquiry for the item from gra***Jul 28, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from gra**** Secret Inquiry Question : [Re] Inquiry for the item from gra**** Secret Inquiry Answer : [Re] Inquiry for the item from gra**** Secret Inquiry Question : [Re] Inquiry for the item from gra**** Secret Inquiry Question : Inquiry for the item from ang***Oct 05, 2019 Hi seller, thank you for the free gift (premium grade essential oil), may I know what can the essential oil be used for? Thank you. Answer :* [Re] Inquiry for the item from ang**** Hi It will be good if you can advice us on what kind of diffuser you intend to use the oil for Thank you Question : [Re] Inquiry for the item from ang**** Hello mine is a humidifier. Answer : [Re] Inquiry for the item from ang**** Yes this oil is good for humidifier Have to dissolve the oil in the water by stirring a little before operating your humidifier otherwise the oil will sink to the bottom of the container and you may not get the scent thank you Question : Inquiry for the item from sta***Sep 24, 2019 Which scent is stronger and more lasting? Answer :* [Re] Inquiry for the item from sta**** Generally essential oils blends are more volatile. Most fragrances last longer However, the preference for scent is very individual Most importantly is to get the type of scent you prefer Thank you Question : Inquiry for the item from ang***Sep 18, 2019 Cna this essential oil mix with water and use as essential spray? If yes what is the ratio recommended? Thanks Answer :* [Re] Inquiry for the item from ang**** Yes you can You can start of with 1:20 or 5% ratio ( i.e. 1 part oil /20 part water) Increase or decrease depending on your preference on the strength of scent thank you Question : [Re] Inquiry for the item from ang**** Is there any scenes same As ion orchard or ownsday? Answer : [Re] Inquiry for the item from ang**** Also this oil can mix with water also can use as Reed diffuser am I right? Question : [Re] Inquiry for the item from ang**** GREEN TEA is the scent similar to ION Orchard Reeds diffuser oils are formulated differently The scent of the oil may not be as strong as our Reeds Oil Thank you GREEN TEA is the scent similar to ION Orchard Reeds diffuser oils are formulated differently The scent of the oil may not be as strong as our Reeds Oil Thank you (Sep 20, 2019 09:52) Answer : [Re] Inquiry for the item from ang**** Meaning this is not the type for reeds diffuser? Question : [Re] Inquiry for the item from ang**** Yes This is not meant for Reeds thank you Question : Inquiry for the item from ai_***Sep 11, 2019 Hi, which are the more popular scents? Do you have any scents that is similar to the scent that Ion Shopping mall uses? Answer :* [Re] Inquiry for the item from ai_**** The scent for Ion is the same as our GREEN Tea Thank you Question : Inquiry for the item from mon***Sep 10, 2019 Hi, may i know if i can use this in humidifiers? Thanks Answer :* [Re] Inquiry for the item from mon**** Yes It is important to dissolve the oil in water by simply stirring abit The oil will be diffuse together with the water molecules Thank you Question : Inquiry for the item from liw***Sep 06, 2019 Hello could I use the item directly instead of mixing it water? Like just putting reed sticks into the bottle directly and using it just like that? Answer :* [Re] Inquiry for the item from liw**** Hi This oil is formulated for use in conjunction with water The formulation of this oil differs from our Reeds oil It may not be very effective for Reeds diffuser thank you Question : [Re] Inquiry for the item from liw**** So I have to buy one of those electronic diffusers is that it? Answer : [Re] Inquiry for the item from liw**** For water-soluble you can use on 1. Tea Light oe electric burner 2. Humidifier 3. Ultra-sonic diffuser 4. Air Revitalizer etc Thanks Question : Inquiry for the item from zep***Sep 04, 2019 Hi there, I just ordered your essential oils and would like to check if it’s suitable for pregnant ladies. Answer :* [Re] Inquiry for the item from zep**** Hi We advise you to avoid lavender if you are having low blood pressure during pregnancy Thank you Question : Inquiry for the item from owi***Sep 03, 2019 Hi, just received the item for water air purifer and there is any bottle 10ml foc Thank for the free 10ml, can this small bottle 10ml use for water air purifer? Answer :* [Re] Inquiry for the item from owi**** The 10 ml is for other therapeutic use Not meant for the purifier Thank you Question : Inquiry for the item from eqm***Sep 02, 2019 Hi, would like to check whether which range can be used for ceramic diffuser? I have attached a picture of my ceramic diffuser. Thanks. Answer :* [Re] Inquiry for the item from eqm**** Hi All the range can be use for ceramic diffuser Jojoba is the only oil that we do not recommend as it got no scent This particular sku is water-soluble and it has to be dissolve in water by simply stirring it a little before it can be use Thank you Question : Inquiry for the item from m.r***Aug 30, 2019 Can i use this to refill my reeds diffuser? Need to mix with water or oil? Answer :* [Re] Inquiry for the item from m.r**** Hi This is our water-soluble oil and not meant for Reeds difusing We may list our refills under seperate sku sometime next week Thank you Thank you Question : Inquiry for the item from Nzh***Aug 26, 2019 I'm putting into my air cooler, what is the oil to water ratio recommended? Per liter ratio Can I also mix your fragrances? Like acacia and vanilla Thanks :) Answer :* [Re] Inquiry for the item from Nzh**** Hi You can start off with 10ml per 1 Litre first and gradually increase if you need a stronger scent Dissolve the oil in the water by stirring thank you Question : Inquiry for the item from tan***Aug 24, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from tan**** Secret Inquiry Question : Inquiry for the item from est***Aug 21, 2019 Can this be use for water fountain? Answer :* [Re] Inquiry for the item from est**** Yes you can Must dissolve the oil in water by simply stirring a little Thank you Question : Inquiry for the item from col***Aug 20, 2019 Hi.. Can the essential oil use for the ceramic burner? Please advise Answer :* [Re] Inquiry for the item from col**** Yes you can Have to be diluted with water Thank you Question : Inquiry for the item from yan***Aug 10, 2019 Do you have lemongrass scent? Answer :* [Re] Inquiry for the item from yan**** Yes We can customise for you It can be use on all diffusers However we do not recomment it for Air Revitalizers thank you Question : [Re] Inquiry for the item from yan**** Oh, how do I order the lemongrass scent then? Answer : [Re] Inquiry for the item from yan**** Hi You can order any blend and whatsapp us at 97516011 with your order no and special request thank you Question : Inquiry related delivery from evo***Jul 29, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from evo**** Secret Inquiry Question : Inquiry for the item from kim***May 29, 2019 Hi seller, if I want to use for chase away bugs, which type should I use & what is the ratio? Thank you. Answer :* [Re] Inquiry for the item from kim**** Will be good if you use tea tree, Eucalyptus, Citronella or Peppermint The ratio is 1(oil):20 (water Thank you Question : [Re] Inquiry for the item from kim**** Hi seller, which kind of essential oil should I use for repelled the bed bugs ? Answer : [Re] Inquiry for the item from kim**** Tea tree or eucalyptus is good We recommend you to use our 60 ml water soluble oil. Dilute the oil with water 1: 10 ratio The sku no is 527165405 Use a bottle with spray pump and spray the solution on your bed Thank you Question : Inquiry for the item from lay***Jul 09, 2019 Hello. I previously got the 50ml ones. Is this stronger than the 50ml ones? Or they're the same concentration of oil? Thanks. Answer :* [Re] Inquiry for the item from lay**** Hi This water-soluble oil is formulated differently from the 50ml Reeds The concentration of the Reeds oil is much stronger and the cost is also much higher relative to the volume Thank you oil Question : Inquiry for the item from est***Jul 01, 2019 Hi If I want to make a pillow spray or for the sheets, what's the proportion of solution to water? Thk u Answer :* [Re] Inquiry for the item from est**** Hi U can start of 1: 20 first You can also dilute or increase the concentration to your preference Thank you Question : Inquiry for the item from ju_***Jul 01, 2019 Hi. Can this be used on a Aromatheraphy diffuser? Do we have to mix it in or just drop the oil in? Answer :* [Re] Inquiry for the item from ju_**** Hi Depending on the machine you are using It it is the ultasonic diffuser or humidifier, it is important to dissolve the oil in water first by simply stirring it Thank you Question : Inquiry for the item from yat***Jun 25, 2019 Buy 3rd bottle get foc REEDS difusser? Do u have the picture of the diffuser ? Answer :* [Re] Inquiry for the item from yat**** We have Acacia, Citronella, Citrus, Cinnamon, Eucalyptus, Floral, Grapefruit lime, Green Tea, Green Apple, Ginseng, Jasmine, Lavender, Orchid, Peppermint, Rose, Sandalwood, Violet and Ylang Ylang Kindly place a note on the memo and indicate your preferred blend upon your order Thank you Question : Inquiry for the item from lan***Jun 23, 2019 Hi. Which country is this made? Answer :* [Re] Inquiry for the item from lan**** Singapore We ahve been exporting this product to more than 25 countries since 2004 Thank you Question : Inquiry for the item from enr***Jun 21, 2019 Hi, Is the 250ml water soluble oil can be used in a nebulizer? If not, please provide the link for suitable type How much is the custom blend Lemongrass oil for 250ml? Thank you. Answer :* [Re] Inquiry for the item from enr**** We can sell you at the same price and customised the oil for you The only difference is the label we use for this customised order You can simply purchase any 250 ml oil and put a note in the memo that you want to change to Lemongrass It will also be good that you whatsapp us at 97516011 at the same time Thank you Question : [Re] Inquiry for the item from enr**** Can the soluble oil to be used in nebulizer? Answer : [Re] Inquiry for the item from enr**** have to mix with water Ideally the pure essential oil should be preferred Thank you Question : Inquiry for the item from gir***Jun 19, 2019 Hi , how to make the diffuser oil for this item? Answer :* [Re] Inquiry for the item from gir**** Hi This is our water soluble oil which may not perform as well as our diffuser oil The material use for both the oils re different Thank you Question : Inquiry for the item from wat***May 11, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from wat**** Secret Inquiry Question : [Re] Inquiry for the item from wat**** Secret Inquiry Answer : [Re] Inquiry for the item from wat**** Secret Inquiry Question : Inquiry related delivery from man***Jun 12, 2019 Hi, i wanted to buy the reed diffuser and the 250ml soluable oil, can i combine the shipping? currently is charging me 2 shipping fee. Answer :* [Re] Inquiry related delivery from man**** How many Reeds do you need Kindly note that the formulation of our Reeds Oil differs from the water soluble oil We can give you 10 Reeds stick to try FOC Please leave a note it the Memo to notify us of your Reeds request Thank you Question : Inquiry for the item from Zei***Jun 10, 2019 When is the stock of lemongrass coming in? Answer :* [Re] Inquiry for the item from Zei**** Hi We can blend Lemongrass for you BUT we do not advice you to use it on Air Revitalizer It is only good for Humidifier or ultra-sonic diffuser You can choose any blend and write your specific request on the MEMO Thank you Question : [Re] Inquiry for the item from Zei**** O, thanks. But so happened that mine is the air revitalizer that bought from u previously :( Question : Inquiry for the item from may***May 16, 2019 Hi. do you have pine essential oil? Answer :* [Re] Inquiry for the item from may**** Hi Not at this moment We may introduce later if the market justify Thank you Question : Inquiry for the item from Sia***May 05, 2019 Hi Can these be use on tea light burner and they are essential oil or fragnace oil? Do you have lemongrass? Thanks Answer :* [Re] Inquiry for the item from Sia**** Yes you can Have to dissolve the oil in water first by stirring lightly Thank you Question : Inquiry for the item from yvo***May 04, 2019 Can this be use for diffuser? Answer :* [Re] Inquiry for the item from yvo**** Yes It has to be dissolve in water by stirring it slightly before operating your diffuser Thank you Question : Inquiry for the item from sup***May 02, 2019 Hi. Can i mix lavendar essential oil with peppermint essential oil in my diffuser? Any side effdct for mixing? Question :* Inquiry for the item from pin***May 02, 2019 HI, So just to be sure... buy 3 get a free reed diffuser? just checking. thanks. Answer :* [Re] Inquiry for the item from pin**** Hi Yes Thank you Question : Inquiry for the item from Shi***Apr 29, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from Shi**** Secret Inquiry Question : Inquiry for the item from 237***Apr 21, 2019 I purchased the 60ml bottles and putting about 12ml each time using your air revitalizer (1/2 filled with water), the scent last only overnight (about 12 hours). Is this normal as I would have thought that it should last longer? Answer :* [Re] Inquiry for the item from 237**** Anyone from Breathe Aroma on my query? Question : [Re] Inquiry for the item from 237**** Hi The duration of scent depends from the oil you use For essentail oil blend they are naturally more volatile and some may last only 6 hours Oils like Citronella will last much longer For long lasting oils the synthetic one like Rose, Jasmine, Ylang Ylang, Sandalwood etc which may last for than 24 hours Thank you Question : Inquiry for the item from fra***Apr 16, 2019 Hi seller, Can this essential oil use for humidifier like those muji type or using USB type humidifier? Answer :* [Re] Inquiry for the item from fra**** You can use our water soluble Kindly note that the oil need to be dissolve in the water by stirring prior to operating your diffuser thank you Question : Inquiry for the item from Lyn***Apr 15, 2019 Can I use the reed diffuser stick for this product? Answer :* [Re] Inquiry for the item from Lyn**** Hi This product is not meant for Reeds It is blended to be water-soluble The scent may not be as effective as our Reeds oil Thank you Question : Inquiry for the item from cha***Apr 14, 2019 hi. can you recommend which type of essence will be more suitable to use on the muji portable diffuser? Answer :* [Re] Inquiry for the item from cha**** Hi YOo can use our water soluble Kindly note that the oil need to be dissolve in the water by stirring prior to operating your diffuser Generally most of our oils are good and lasting The most popular oils are our Lavender, Green Tea, Sandalwood, Eucalyptus, Citronella etc thank you Question : Inquiry for the item from fin***Mar 21, 2019 Hello, I received the items and only just realised they have tea tree oil in them. May I know how much tea tree oil is added inside? I have a dog at home...and tea tree oil is toxic to dogs...i am worried that using the oils at home will harm my dog... Answer :* [Re] Inquiry for the item from fin**** Small percent Its generally quite safe Have to dilute the oil with water first Try ratio 1:100 first and do a small test Pets are usually more sensitive U can reduce or increase the ratio Thank you Question : [Re] Inquiry for the item from fin**** Hello, my family decided not to take the risk...is it possible for a refund? I only removed the plastic packaging outside. Have not opened any of the bottles. Thank you Answer : [Re] Inquiry for the item from fin**** No problem We will refund to you upon your return to us minus qxpress charges Thank you Question :* [Re] Inquiry for the item from fin**** Thank you so much. How do i send them back to you? Answer : [Re] Inquiry for the item from fin**** Hi We are located at Ang Mo Kio industrial park 2A If you like, we can customise the oil without tea tree specially for you You can reach us at 68760818 thank you Question : [Re] Inquiry for the item from fin**** Hello, I have passed the items to Qxpress to deliver to you: Pickup no. : C475338SGSG Breathearoma / S$47.00 Recipient. : Breathearoma Cart Number : 125963938 Answer : [Re] Inquiry for the item from fin**** Thank you We will refund to you Btw do you want us to customise the oil without tea tree? Question : [Re] Inquiry for the item from fin**** Not at the moment. Thank you! Answer : [Re] Inquiry for the item from fin**** K we will arrange full refund Thank you Question : [Re] Inquiry for the item from fin**** May i know when i can get my refund? Thank you Answer : [Re] Inquiry for the item from fin**** Your refund has already been made Thank you Question : [Re] Inquiry for the item from fin**** Thank you Answer : [Re] Inquiry for the item from fin**** Welcome Question : Inquiry for the item from wei***Mar 04, 2019 Dear Seller Is this used for top up in the Reed diffuser? Answer :* [Re] Inquiry for the item from wei**** No This oil is formulated to be water soluble Oil too thick.The Reeds oil are formulated differently Question : [Re] Inquiry for the item from wei**** where can i buy the Reed oil then? Answer : [Re] Inquiry for the item from wei**** Hi We have just incorporate our Reeds refill in our Reeds listing sku no 531977905 Generally our Reeds oil should outlast most of the 120ml or 250 ml oil in the market Thank you Question : [Re] Inquiry for the item from wei**** Seller can you give me the link directing to this Reed diffuser to purchase? Thanks Answer : [Re] Inquiry for the item from wei**** https://qoo.tn/BfxrhR/Q107434489 Question : [Re] Inquiry for the item from wei**** Seller, can we just buy the Reed diffuser refill ONLY? I already got the Reed diffuser set from you. Just need to top up the essence oil only. Answer : [Re] Inquiry for the item from wei**** Kindly provide us your last order no We will extract your details n contact you to arrange Tks Question : [Re] Inquiry for the item from wei**** Dec 20, 2018 - Cart no. 123949650) Answer : [Re] Inquiry for the item from wei**** Hi We will contact you tomorrow at your number ending 2597 to arrange We can customise for you either in 60 ml or 250 ml Thank you Question : [Re] Inquiry for the item from wei**** Hi Seller no one had contacted me yet. Can you pls update how to buy the refill for Reeds? Answer : [Re] Inquiry for the item from wei**** Hi You can reach us at 97516011 between 10 am to 4 pm Thank you Question : Inquiry for the item from sup***Mar 23, 2019 Hi, Do you have lemongrass oil of 250ml to use for reeds diffuser? If yes can I order as I need to place order together with the rest of your products (oils and diffuser) Thanks Answer :* [Re] Inquiry for the item from sup**** Hi We have the optional 60 ml refills on the same Reeds SKU You can order a Reeds diffuser and 2 refills which will work out to 170 ml in total Thank you Question : Inquiry for the item from 243***Mar 19, 2019 Secret Inquiry Question :* Inquiry for the item from ant***Mar 12, 2019 If mixed with water and spray, will it cause stains on walls and other furnitures? Answer :* [Re] Inquiry for the item from ant**** dilute at ratio 1:100 Trest a small parch first Shud be ok Tks Question : Inquiry for the item from 234***Mar 10, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from 234**** Secret Inquiry Question : [Re] Inquiry for the item from 234**** Secret Inquiry Question : Inquiry for the item from blu***Mar 07, 2019 Hello seller, i saw that you not have lemongrass fragrance. Are you able to formulate for me. I like to use it as room spray to repel lizards . . Thank you very much Answer :* [Re] Inquiry for the item from blu**** Yes we can arrange It is ok to use for Room spray humidifier electric or tea light burner But we do not recommend it to be use for air revitalizer Question : Inquiry for the item from 241***Feb 28, 2019 Hi Seller, is there any Lemongrass for water-soluble version? Answer :* [Re] Inquiry for the item from 241**** we can formulate for you It can be use for humidifier ultra sonic diffuser etc but we do not recommend it for use on air revitalizers Question : Inquiry related cancel and refund from set***Feb 13, 2019 Hi, besides Lavender, what other favour would you recommend for using during bedtime? Thanks. Answer :* [Re] Inquiry related cancel and refund from set**** preference for scent is very individual You can try floral which smell like Isey Miyake ladies or Grapefruit lime Question : Inquiry for the item from iri***Feb 13, 2019 Hi, wanna check if Eucalyptus is suitable/safe for 4yrs kids? Answer :* [Re] Inquiry for the item from iri**** yes it is However all oils must be kept out of children's reach To prevent them from touching or ingesting accidentally Question : Inquiry for the item from eil***Feb 10, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from eil**** Secret Inquiry Question : Inquiry for the item from dv.***Feb 08, 2019 Is this suitable for dehumidifier? Answer :* [Re] Inquiry for the item from dv.**** yes Hv to dissolve in water by stirring prior to operating machine Tks Question : Inquiry for the item from 233***Feb 02, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from 233**** Secret Inquiry Question : Inquiry for the item from cec***Jan 24, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from cec**** Secret Inquiry Question : [Re] Inquiry for the item from cec**** Secret Inquiry Answer : [Re] Inquiry for the item from cec**** Secret Inquiry Question : [Re] Inquiry for the item from cec**** Secret Inquiry Answer : [Re] Inquiry for the item from cec**** Secret Inquiry Question : [Re] Inquiry for the item from cec**** Secret Inquiry Answer : [Re] Inquiry for the item from cec**** Secret Inquiry Question : [Re] Inquiry for the item from cec**** Secret Inquiry Answer : [Re] Inquiry for the item from cec**** Secret Inquiry Question : [Re] Inquiry for the item from cec**** Secret Inquiry Answer : [Re] Inquiry for the item from cec**** Secret Inquiry Question : [Re] Inquiry for the item from cec**** Secret Inquiry Answer : [Re] Inquiry for the item from cec**** Secret Inquiry Question : [Re] Inquiry for the item from cec**** Secret Inquiry Answer : [Re] Inquiry for the item from cec**** Secret Inquiry Question : [Re] Inquiry for the item from cec**** Secret Inquiry Answer : [Re] Inquiry for the item from cec**** Secret Inquiry Question : [Re] Inquiry for the item from cec**** Secret Inquiry Answer : [Re] Inquiry for the item from cec**** Secret Inquiry Question : [Re] Inquiry for the item from cec**** Secret Inquiry Question : Inquiry for the item from yul***Jan 24, 2019 Wanna use in my room. May I know which one is hotel series. I usually use white tea ginger from other brand but unable to find from your store. Answer :* [Re] Inquiry for the item from yul**** we have the Green Tea The same scent as the one use in ION orhard and Airporr We will list it today Question : Inquiry for the item from kjl***Jan 21, 2019 Hi, can I use this BREATHE★250 ml Premium Water Soluble Aromatherapy essences ★ in water fountain? Answer :* [Re] Inquiry for the item from kjl**** Yes you can It is good to dissolve it in the water by stirring first The reason is the oil is formulated to be heavier than waater and if you do not dissolve it first it may sink to the bottom of your fountain thank you Question : Inquiry for the item from yan***Jan 07, 2019 Hi Seller, I have a water based air revitaliser. Can I use your product for my machine? Please advise. Hope to hear from you soon. Thanks and best regards, Yanie Answer :* [Re] Inquiry for the item from yan**** Hi Yes you can In fact our 250 ml and 60 ml water soluble oils are selling very well in many countries tha k you Question : [Re] Inquiry for the item from yan**** Thank you so much for your response. Will check your product and soon to place an order. Answer : [Re] Inquiry for the item from yan**** Thank you too Question : Inquiry for the item from pre***Jan 15, 2019 hi seller, can your aroma oil be used on electric oil burner (similar to tea oil burner)? Answer :* [Re] Inquiry for the item from pre**** HI YOU CAN IT IS BEST TO DISSOLVE THE OIL IN THE WATER BY STIRRING FIRST THANK YOU Question : Inquiry for the item from gle***Jan 14, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from gle**** Secret Inquiry Question : Inquiry related delivery from 261***Jan 10, 2019 Do you ship the products to Australia? Thanks Answer :* [Re] Inquiry related delivery from 261**** Yes You can buy from our agent in Australia We need the Postal code Thank you Thank you Question : Inquiry for the item from Jin***Dec 30, 2018 Yours is pure essential oil? Anything can use for repallent mosquitoes for my kid 3yrs old? Answer :* [Re] Inquiry for the item from Jin**** Hi This is our blended water soluble oils In fact all our Citronella can be use to repel mosquitoes You can mix this oil 1:10 ration and use it as Citronella Spray on your clothes curtain etc We woiuld also like to recommend our Citronella Reeds Place it at the corners or window area etc It is very effective for repelling mosquitoes Thank you Question : Inquiry related delivery from Cas***Dec 22, 2018 I ordered 2 bottle, 1 peppermint 1 lavender but only received lavender. Please advise Answer :* [Re] Inquiry related delivery from Cas**** Hi The Peppermint was with Qxpress Thank you Question : [Re] Inquiry related delivery from Cas**** Received alr thanks Answer : [Re] Inquiry related delivery from Cas**** Hi Welcome Question : Inquiry for the item from lum***Dec 25, 2018 Does this also work using reed diffuser? Answer :* [Re] Inquiry for the item from lum**** Hi This may work but it will not perform better than our regular reeds oil Thank you Question : Inquiry related delivery from bow***Dec 18, 2018 Dear seller: Pls bubbled wrapped to prevent leakage or damage during delivery. Pls inform QXPRESS TRACKING# once available. Thanks Order Summary (Date : Dec 18, 2018 / Cart no. : 123908522) Order No: 286087560, 286087561, 286087562 & 286087563. Answer :* [Re] Inquiry related delivery from bow**** Noted thank you Question : Inquiry for the item from nig***Dec 15, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from nig**** Secret Inquiry Question : Inquiry for the item from abs***Dec 13, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from abs**** Secret Inquiry Question : Inquiry for the item from Won***Dec 12, 2018 Hi seller is the oil 100% pure ? I am using it for nebulizer which without adding water, kindly advise yr oil suitable for nebulizer? Tq Answer :* [Re] Inquiry for the item from Won**** Hi It is better to use our Pure and Natural essential oil The Sku is 508584682 Thank you Question : Inquiry for the item from Xue***Dec 10, 2018 Do u have lemongrass? Question :* Inquiry for the item from car***Dec 04, 2018 Can this be used as a refill for reed diffusers? Thanks. Answer :* [Re] Inquiry for the item from car**** Not really Our Rees diffuser oils are formulaed differently It has stronger and more lasting performance Thank you Question : Inquiry for the item from whi***Nov 28, 2018 Do you have Jasmine? Question :* Inquiry for the item from mar***Nov 23, 2018 Hi, Please advise expiry date of the 250ml cap products Thanks Answer :* [Re] Inquiry for the item from mar**** Hi The oils that we provided are freshly blended and can last for many years if properly stored You can keep a sample of it in a small bottle open it 10 years later We are confident that the oil will be just as good Thank you Question : Inquiry for the item from 233***Nov 18, 2018 HI seller, need strong smell for bathroom, please advise, thanks. Answer :* [Re] Inquiry for the item from 233**** Rose, Ylang Ylang, Jasmine, Peppermint amd Orchid They are all very strong Thank you Question : Inquiry for the item from lim***Nov 14, 2018 Hi, Is this type of essential oil suitable for Novita Humidifier NH900? Thanks . Question :* Inquiry for the item from ala***Nov 11, 2018 Can this use for vacuum cleaner water soluble? Question :* Inquiry related delivery from soh***Oct 30, 2018 Secret Inquiry Answer :* [Re] Inquiry related delivery from soh**** Secret Inquiry Question : [Re] Inquiry related delivery from soh**** Secret Inquiry Question : Inquiry for the item from sen***Oct 13, 2018 Hi seller. May I know how do you distribute the free gift? I am going to order at least six bottles or more. Answer :* [Re] Inquiry for the item from sen**** Kindly advise how many bottles of free gift I will receive? Last week I place an order for 3bottles and a free gift. Total 12 bottles I order should be 4 free diffuser? Thank you seller. Cart No: 122256966 Cart No: 122265250 Question : [Re] Inquiry for the item from sen**** Hi Your parcel has been dispatched with the gifts Thank you again for your kind support Question : Inquiry for the item from rac***Oct 10, 2018 Can it also be used in this type of air purifier? Pls refer to photo Question :* Inquiry for the item from rac***Oct 10, 2018 Pls refer to photo. Can this product be used in this type of diffuser? Question :* Inquiry for the item from cho***Oct 07, 2018 Secret Inquiry Question :* Inquiry for the item from cho***Oct 07, 2018 Secret Inquiry Question :* Inquiry for the item from ivy***Oct 02, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from ivy**** Secret Inquiry Question : [Re] Inquiry for the item from ivy**** Secret Inquiry Answer : [Re] Inquiry for the item from ivy**** Secret Inquiry Question : Inquiry for the item from cky***Sep 27, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from cky**** Secret Inquiry Question : Combine ShippingSep 11, 2018 Hi, I wanted to purchase the 60ml Ylang - $12.90 x 2 sets and combine with the group buy 250ml ylang - $ 16.90. But I'm still being charged the shipping fee. Isnt it supposed to be FOC for purchase above $30? Answer : [Re] Combine Shipping It should be free Will look into your order Thank you Question : Inquiry for the item from jac***Sep 09, 2018 Hi, is this the refill for reek diffuser? Answer :* [Re] Inquiry for the item from jac**** Hi This is our water soluble oil It is not meant for the Reeds Thank you Question : Inquiry for the item from kwe***Sep 09, 2018 Can it be used with candle burner? If not, what would you recommend? Thank you. Answer :* [Re] Inquiry for the item from kwe**** Hi You can use it for candle burner However our pure essential oils or concentrated fragrances are more suitable thank you Question : EnquirySep 04, 2018 This Oil can use for those electric burner ? Those with a slope in hole in the middle to put oil & water one. Answer : [Re] Enquiry Better use the Pure and Natural oils or fragranges Thank you Question : Inquiry for the item from vin***Sep 01, 2018 Hi! I cannot find violet under your selection :) is its available? Thanks. Possible to describe the scent too? Answer :* [Re] Inquiry for the item from vin**** Hi It is available We will ask Qoo10 to update for us Thank you Question : Delphin machineAug 30, 2018 hi, can the oil be used in my Delphin water vacuum machine? Answer : [Re] Delphin machine yes you can Thank you Question : [Re] Delphin machine Noted thanks Answer : [Re] Delphin machine Thank you too Question : Inquiry for the item from lse***Aug 23, 2018 How to use for humidifier? Oil & water ratio? Answer :* [Re] Inquiry for the item from lse**** just a few drops n dissolve in water by stirring prior to.operating your machine 1:100 is good enough U can increase or decrease according to yr preference Thank you Question : Inquiry for the item from apr***Aug 19, 2018 Is this suitable for rainbow machine? Answer :* [Re] Inquiry for the item from apr**** Yes Thank you Question : Inquiry related cancel and refund from dav***Aug 19, 2018 Secret Inquiry Answer :* [Re] Inquiry related cancel and refund from dav**** Secret Inquiry Question : Inquiry for the item from Jov***Aug 18, 2018 Can use this in diffuser? Answer :* [Re] Inquiry for the item from Jov**** HI You can It is important to dissolve the oil in the water by stirring it prior to operating your diffuser Thank you Question : Inquiry for the item from spa***Aug 06, 2018 Order num 268590566 Received different type of aroma from the one i ordered. Please advise. Thanks Answer :* [Re] Inquiry for the item from spa**** Attached photo Question : [Re] Inquiry for the item from spa**** Attached photo Answer : [Re] Inquiry for the item from spa**** Hi We will arrange to send your lavender and Eucalyptus shortly We will also enclose an envelop for your to return the other oils to us Thank you Question : [Re] Inquiry for the item from spa**** Ok great..thanks Answer : [Re] Inquiry for the item from spa**** Welcome. Question : [Re] Inquiry for the item from spa**** Hi..i still have not received my items yet...please advise. Thanks.. Answer : [Re] Inquiry for the item from spa**** ??? Question : [Re] Inquiry for the item from spa**** Hi We will dispatch out to you by Qxpress tomorrow The Qxpress waybill number will be C291066SGSG In addition you can keep the other oils Thank you Answer : [Re] Inquiry for the item from spa**** Got my order! Thank you so much!!!✌️ Question : [Re] Inquiry for the item from spa**** Hi welcome Question : Inquiry for the item from lil***Aug 14, 2018 Hi i have received my item. I brought 1bt Lavender and 1 bt citronella but I don't like the smell of citronella so can I mix with Lavender ? Thk Answer :* [Re] Inquiry for the item from lil**** Hi You can mix them to your preference It is best to test out the ratio of the oils Citronella is naturally stronger Thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
✮✮ 11.11 Limited Promo Buy 2 get 1 Free - delivery FOC ✮✮ BREATHE Pure Essential Oil Item Q&A	Question : Inquiry for the item from eil***Nov 14, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from eil**** Secret Inquiry Question : Inquiry for the item from mjo***Nov 12, 2019 Hi the price is 5 for $11.11? How do I indicate the 4th and 5tb bottle? Answer :* [Re] Inquiry for the item from mjo**** Hi We will check with Qoo10.sg to explore on how to accomodate request like yours thank you thank you Question : Inquiry for the item from Reb***Nov 11, 2019 Hi there Is there Mexican Lime? Answer :* [Re] Inquiry for the item from Reb**** Hi We run out of Mexican Lime In addition the cost of the oil is more than our Promo Price thank you Question : Inquiry for the item from tan***Nov 11, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from tan**** Secret Inquiry Question : Inquiry for the item from mcc***Nov 10, 2019 Buy 2 get 5 free ? Means total 7 ? Please advise. Tks Answer :* [Re] Inquiry for the item from mcc**** You buy 2 Instead of getting 2 you get 5 Thank you Question : Inquiry for the item from Lee***Nov 10, 2019 do you have orchid, the one use in Ion orchard? Answer :* [Re] Inquiry for the item from Lee**** Gren Tea is the same scent use by Orchard ION Thank you Question : Inquiry for the item from yin***Nov 08, 2019 Hi... how to use tis oil... can apply straight on clothes... Or can i put reed stick as aroma.....???? Answer :* [Re] Inquiry for the item from yin**** Hi This is our pure essential oil There are many ways to use this oil and info can be easily obtain on the web thank you Question : Inquiry for the item from swe***Nov 08, 2019 Hello I saw online that jojoba oil can be used as carrier oil for essential oils and also safe to directly use on skin without diluting as facial oil. Can I check for this pure and natural 10ml essential oil in "jojoba oil" that you are selling, can it be use as carrier oil and directly on skin? Answer :* [Re] Inquiry for the item from swe**** Hi Pure Jojoba got no smell It can be use on face , hair or blended with other essential oils for massage etc thank you Question : [Re] Inquiry for the item from swe**** Ok noted thank you. Have placed order, look forward to receiving it :) Question : Inquiry for the item from km_***Oct 15, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from km_**** Secret Inquiry Question : [Re] Inquiry for the item from km_**** Secret Inquiry Answer : [Re] Inquiry for the item from km_**** Secret Inquiry Question : [Re] Inquiry for the item from km_**** Secret Inquiry Answer : [Re] Inquiry for the item from km_**** Secret Inquiry Question : [Re] Inquiry for the item from km_**** Secret Inquiry Question : Inquiry from tan***Oct 07, 2019 Secret Inquiry Answer :* [Re] Inquiry from tan**** Secret Inquiry Question : [Re] Inquiry from tan**** Secret Inquiry Answer : [Re] Inquiry from tan**** Secret Inquiry Question : Inquiry for the item from bet***Oct 05, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from bet**** Secret Inquiry Question : [Re] Inquiry for the item from bet**** Secret Inquiry Answer : [Re] Inquiry for the item from bet**** Secret Inquiry Question : Inquiry for the item from jas***Sep 24, 2019 Hi Seller, bought on 6 Sept, received an message from u to say u had sent out. Send in a message to u on 22 Sept as i had not received. Did not receive any reply from u. I have not received until now. Kindly assist. Thanks! Answer :* [Re] Inquiry for the item from jas**** Hi We can resend to you one more time with Certificate of Postage (endorse by Ang Mo Kio Post Office) confirming the posting or refund you in full and you can re-purchase with Qxpress delivery option Thank you Question : [Re] Inquiry for the item from jas**** Hi Seller, thanks for the reply. Kindly resend. Answer : [Re] Inquiry for the item from jas**** Noted Will whatsapp you cert of posting later Thank you Question : Inquiry for the item from xst***Sep 23, 2019 Is this "premium grade essential oil" 100% pure essential oil? And not a " concentrate"? Answer :* [Re] Inquiry for the item from xst**** Yes They are pure COncentrate is simply unadulterated or diluted Thank you Question : Inquiry for the item from 261***Sep 10, 2019 Hi, Can I use it with humidifier? Answer :* [Re] Inquiry for the item from 261**** Hi Our water-soluble oil will be better for your humidifier The links are https://www.qoo10.sg/g/507281843 https://www.qoo10.sg/g/527165405 Thank you Question : Inquiry for the item from mie***Sep 08, 2019 Hi when is 3 for 9.90 sale coming? Answer :* [Re] Inquiry for the item from mie**** Hi The sale is already on https://www.qoo10.sg/g/503685859 Thank you Question : Inquiry for the item from kat***Sep 01, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from kat**** Secret Inquiry Question : Inquiry for the item from aji***Aug 18, 2019 Hi. Is it oil or water base? Can I use it for burners? Thanks Answer :* [Re] Inquiry for the item from aji**** Hi This is our concentrates They are also good for burners Thank you Question : Inquiry for the item from al9***Aug 01, 2019 Hi, Can i use this to make scented candle? Answer :* [Re] Inquiry for the item from al9**** Yes you can Thank you Question : Inquiry for the item from 236***Jul 21, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from 236**** Secret Inquiry Question : [Re] Inquiry for the item from 236**** Secret Inquiry Answer : [Re] Inquiry for the item from 236**** Secret Inquiry Question : [Re] Inquiry for the item from 236**** Secret Inquiry Answer : [Re] Inquiry for the item from 236**** Secret Inquiry Question : Inquiry for the item from ela***Jul 25, 2019 Hi. I have purchase Eucalyptus, Jojoba. Lavender and Peppermint from you. wanted to check is the oil only for diffusing or I can also direct use it on my kids. Answer :* [Re] Inquiry for the item from ela**** Yes you can It is best to conduct a patch test on the back of your palm It is very important to avoid the eyes Thank you Question : Inquiry for the item from fir***Jul 23, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from fir**** Secret Inquiry Question : [Re] Inquiry for the item from fir**** Secret Inquiry Answer : [Re] Inquiry for the item from fir**** Secret Inquiry Question : Inquiry for the item from bre***Jul 06, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from bre**** Secret Inquiry Question : [Re] Inquiry for the item from bre**** Secret Inquiry Answer : [Re] Inquiry for the item from bre**** Secret Inquiry Question : [Re] Inquiry for the item from bre**** Secret Inquiry Answer : [Re] Inquiry for the item from bre**** Secret Inquiry Question : [Re] Inquiry for the item from bre**** Secret Inquiry Answer : [Re] Inquiry for the item from bre**** Secret Inquiry Question : [Re] Inquiry for the item from bre**** Secret Inquiry Answer : [Re] Inquiry for the item from bre**** Secret Inquiry Question : [Re] Inquiry for the item from bre**** Secret Inquiry Answer : [Re] Inquiry for the item from bre**** Secret Inquiry Question : [Re] Inquiry for the item from bre**** Secret Inquiry Answer : [Re] Inquiry for the item from bre**** Secret Inquiry Question : [Re] Inquiry for the item from bre**** Secret Inquiry Answer : [Re] Inquiry for the item from bre**** Secret Inquiry Question : Inquiry related return and exchange from wl_***Jul 17, 2019 Hi, I just received my orange essential oil but almost all the oil has been leaked out from the bottle. Is it possible for you to send me another brand new bottle? :) Answer :* [Re] Inquiry related return and exchange from wl_**** Hi We will mail a new bottle to you shortly Thank you Question : [Re] Inquiry related return and exchange from wl_**** Alright! Thank you :) Answer : [Re] Inquiry related return and exchange from wl_**** Hi Thank you Question : [Re] Inquiry related return and exchange from wl_**** I've received the new bottle! Thank you for the quick delivery :) Answer : [Re] Inquiry related return and exchange from wl_**** Thank you too Question : Inquiry for the item from can***Jul 14, 2019 Hi, I wish to make spray (ie essential oil + water) and diy air freshener (essential oil + baking powder), which type of your product is more suitable, the pure essential oil ($9.90) or the water soluble oil ($5.90)? Thank you Answer :* [Re] Inquiry for the item from can**** Hi The water soluble oil is best for making spray You can start of between 1: 10 to 1: 20 ratio depending on how concentrated you want it to be Thank you Question : Inquiry for the item from nor***Jul 12, 2019 Eucalyptus what the benefits thanks Answer :* [Re] Inquiry for the item from nor**** Hi Eucalyptus is one of the best oils for treating flu, repellimg imsects etc Below are some links detailing the benefits https://www.organicfacts.net/health-benefits/essential-oils/health-benefits-of-eucalyptus-essential-oil.html https://www.medicalnewstoday.com/articles/266580.php Question : Inquiry for the item from 234***Jul 05, 2019 9.90 is for 3 bottles 10ml is it? Answer :* [Re] Inquiry for the item from 234**** Hi yes Thank you Question : Inquiry for the item from mel***Jul 01, 2019 Hi, do you sell carrier oil? Answer :* [Re] Inquiry for the item from mel**** Hi We have pure Jojoba Thank you Question : [Re] Inquiry for the item from mel**** Can this mix with any essential oil? Answer : [Re] Inquiry for the item from mel**** Can this mix with any essential oil? Question : [Re] Inquiry for the item from mel**** Yes If fact Jojoba has many beneficial properties Thank you Question : Inquiry for the item from car***May 18, 2019 Hi, is the essential oil suitable for aroma diffuser ? Thank you! Answer :* [Re] Inquiry for the item from car**** Yes It depends onthe diffuser that you are using This is our Pure essential oils Thank you Question : [Re] Inquiry for the item from car**** Hi, is your pure essential oil suitable for the diffuser in the attached picture? Thank you! Answer : [Re] Inquiry for the item from car**** Yes The water soluble should work better https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=527165405 Thank you Question : Inquiry for the item from kim***May 23, 2019 Hi seller, if i want to drop a few oil into water spray bottle to spray around the room. Which one to choose? Thank you Answer :* [Re] Inquiry for the item from kim**** The right product to use is our water-soluble oil The will dissolve in the water The link to ur water-souble oils https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=507281843 and https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=527165405 Thank you Question : Inquiry for the item from eng***Apr 29, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from eng**** Secret Inquiry Question : [Re] Inquiry for the item from eng**** Secret Inquiry Question : Inquiry for the item from sal***Apr 17, 2019 Is it safe to use all your essential oils on the skin? Must it be diluted with a carrier oil? Thanks. Answer :* [Re] Inquiry for the item from sal**** Hi These are 100% pure and some of the oils may have to be diluted with carrier oil depending on the application You can do a patch test on the back of your hand with the oil first before using However it is very important to avoid the oil in contact with the eyes Thank you Question : [Re] Inquiry for the item from sal**** Must Lavender, lemongrass, eucalyptus, tea tree be diluted with carrier oil before using on skin. Which of your scent is carrier oil and what is the portion to dilute. Thanks. Answer : [Re] Inquiry for the item from sal**** Not necessary You can try and do a patch test on the back of your hand before applying them It is important to avoid contact with your eyes thank you Question : Inquiry for the item from fra***Apr 18, 2019 Can this essential oil be use in those muji type of diffuser ( must type) and those diffuser using USB? Thks Answer :* [Re] Inquiry for the item from fra**** Yes Generally we recommend the water -soluble whichn is more suitable The oil must be dissolved in the water by stirring first before operating the machine Thank you Question : Inquiry for the item from sre***Mar 03, 2019 Hi seller for 350ml water how many drops of the essential oil should I add ? Answer :* [Re] Inquiry for the item from sre**** 3 drops should be good Tks Question : Inquiry for the item from ric***Mar 02, 2019 Hi i thought the post wrote 3 for 9.90? Price is 12.90 when checkout? Answer :* [Re] Inquiry for the item from ric**** Hi Sorry We hv just updated Thank you Question : Inquiry for the item from jea***Feb 19, 2019 Hi seller I have bought 2 BREATHE Air Revitalizer from you but the water soluable oil doesnt smell like it used to be so can I use this essential oil instead kindly advice. Also is it safe for me to use for cleanup on table top for food so as to keep ants away but is it safe. Answer :* [Re] Inquiry for the item from jea**** Hi This oil as per pic is our Pure essential oils Our water soluble oils are sold in 60 ml & 250 ml They have to be diluted with water prior to use for cleaning table top We recommend !:50 ratio Use eucalyptus for driving away insects ants lizard etc Thank you Question : [Re] Inquiry for the item from jea**** But your water soluble does not smell like it used to be most of the time theres not much smell nowadays even after I bought the new machine and also its very oily to use for cleaning. But is this pure essential oil safe for normal household cleaning Answer : [Re] Inquiry for the item from jea**** Hi if u want it to be less oily you can dilute it further Thank you The scent of our products have always been very consistent We have been in this business and have been exporting our products worldwide since 2004 Thank you Question : Inquiry for the item from jq_***Feb 13, 2019 Hi seller, please advise how to use this essential oil? Hope to hear from you soon. Answer :* [Re] Inquiry for the item from jq_**** Hi There are many ways of using essential oils These are our Pure oils Many have use tham for burners, or masssage or other ttherapeutic treatment depending on the type of blends You cqn extract alot of information from Google or Youtube Thank you Question : Inquiry for the item from ana***Jan 31, 2019 Can these be used for diffusers? Answer :* [Re] Inquiry for the item from ana**** wat kind of diffuser? Question : [Re] Inquiry for the item from ana**** For oil diffuser Answer : [Re] Inquiry for the item from ana**** humidifier,ultrasonic diffuser, electric burner, neubilizer or revitalizer? electric burner neubilizer is ok Not fir revitalizer Question : [Re] Inquiry for the item from ana**** This is the type of oil diffuser that I have Answer : [Re] Inquiry for the item from ana**** our water soluble works very well with this Important that the oil must be dissolve in water first by stirring before operating the machine Tks Question : Inquiry for the item from dv.***Feb 08, 2019 Is this product suitable for use with dehumidifier? Answer :* [Re] Inquiry for the item from dv.**** yes Ideally the water soluble works better Question : Inquiry related cancel and refund from Lie***Dec 21, 2018 Hi, I didn’t rec my order. Order nos 279377064 & 279377065 on 16 Oct. Could you check and get back? Answer :* [Re] Inquiry related cancel and refund from Lie**** Hi Your order has been posted out promptly through SingPost Kindly wait for a few more days It should reach your letter box soon Thank you Question : [Re] Inquiry related cancel and refund from Lie**** Hi, I still have yet to rec my items. Answer : [Re] Inquiry related cancel and refund from Lie**** Qxpress will collect your parcel today You should have it by tomorrow thank you Question : [Re] Inquiry related cancel and refund from Lie**** Thanks! Received items Answer : [Re] Inquiry related cancel and refund from Lie**** Thank you too Question : Inquiry for the item from eng***Nov 20, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from eng**** Secret Inquiry Question : [Re] Inquiry for the item from eng**** Secret Inquiry Answer : [Re] Inquiry for the item from eng**** Secret Inquiry Question : [Re] Inquiry for the item from eng**** Secret Inquiry Answer : [Re] Inquiry for the item from eng**** Secret Inquiry Question : [Re] Inquiry for the item from eng**** Secret Inquiry Answer : [Re] Inquiry for the item from eng**** Secret Inquiry Question : [Re] Inquiry for the item from eng**** Secret Inquiry Answer : [Re] Inquiry for the item from eng**** Secret Inquiry Question : [Re] Inquiry for the item from eng**** Secret Inquiry Answer : [Re] Inquiry for the item from eng**** Secret Inquiry Question : [Re] Inquiry for the item from eng**** Secret Inquiry Answer : [Re] Inquiry for the item from eng**** Secret Inquiry Question : [Re] Inquiry for the item from eng**** Secret Inquiry Question : Inquiry for the item from hua***Jan 29, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from hua**** Secret Inquiry Question : Inquiry for the item from rin***Jan 29, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from rin**** Secret Inquiry Question : Inquiry for the item from fra***Jan 28, 2019 Are all the oils 100% pure? Thank you Answer :* [Re] Inquiry for the item from fra**** yes they are Tjs Question : Inquiry for the item from li.***Jan 23, 2019 Hi may I check if the essential oil is suitable to be used in bathtub? How many drops at a time? Thanks Answer :* [Re] Inquiry for the item from li.**** Hi for bathtub our water-soluble oils are more suitable You can drop approx 5 - 10 drops depending on how strong you want the scentbvto be Thank you Question : Inquiry from hua***Jan 21, 2019 Secret Inquiry Answer :* [Re] Inquiry from hua**** Secret Inquiry Question : Inquiry related delivery from rnk***Jan 15, 2019 Can someone please get back to me ? Answer :* [Re] Inquiry related delivery from rnk**** HI THE ORIGINAL PARCEL WAS DISPATCH PROMPTLY WE HAVE MADE A FULL REFUND TO YOU AS WWE DEEM THE PARCEL MUST HAVE BEEN LOST IN TRANSIT WE STRONGLY RECOMMEND QXPRESS FOR ALL FUTURE PURCHASE THANK YOU Question : Inquiry for the item from rnk***Jan 12, 2019 Is the company still in operation ? Why is there no response from u ? Are u going to resend or refund to me ? Why is it that other people can receive their items so fast and mine is taking so long ?! I have been waiting for a month already 😡 Answer :* [Re] Inquiry for the item from rnk**** HI FULL REFUND HAS BEEN MADE FOR THIS ORDER WE DEEM THAT THE ORIGINAL PARCEL POSTED MUST HAVE BEEN LOST OR STOLEN IN TRANSIT WE STRONGLY RECOMMEND QXPRESS FOR ALL FUTURE PURCHASES THANK YOU Question : Inquiry for the item from Jin***Jan 11, 2019 Is this oil 100% pure essential oil? Can eat? Safe to apply on skin? Which oil can i use for split end hair? Which oil can eat? How to mix for a repellent spray? Answer :* [Re] Inquiry for the item from Jin**** JOJOBA IS GREAT FOR TREATING HAIR THANK YOU Question : Inquiry for the item from Jin***Jan 10, 2019 Is this 100% pure essential oil like Young Living? Is it eatable? I can apply directly to baby? :) Answer :* [Re] Inquiry for the item from Jin**** YES THESE ARE PURE ESSENTIA OILS THANK YOU Question : Inquiry for the item from rnk***Jan 09, 2019 Why are my items not here yet ?!! It’s been almost a month since I ordered . Please n get back to me ASAP Answer :* [Re] Inquiry for the item from rnk**** My order number is 285707826 Question : [Re] Inquiry for the item from rnk**** Hi Kindly accept our refund Your parcel was posted out sometime back If you do not receive it by now, we deem that the parcel may have been lost or deposited wrongly by the postman into someone else letter box Question : Inquiry for the item from rnk***Jan 09, 2019 Why is my order not here yet ????? Answer :* [Re] Inquiry for the item from rnk**** Hi Kindly accept our refund Your parcel was posted out sometime back If you do not receive it by now, we deem that the parcel may have been lost or deposited wrongly by the postman into someone else letter box Question : Inquiry related cancel and refund from buk***Dec 21, 2018 Order #282898610 made 10 Nov 2018. Have not received. Is meant for office Christmas exchange. Please cancel and refund as it is taking too long and I now have to do last minute shopping!!! Answer :* [Re] Inquiry related cancel and refund from buk**** noted Question : [Re] Inquiry related cancel and refund from buk**** Thank you, please inform once refunded. Answer : [Re] Inquiry related cancel and refund from buk**** Will write to Qoo10.sg for their action Thank you Question : [Re] Inquiry related cancel and refund from buk**** Yes, refund is from your end then Qoo10 will process. Please indicate if refunded on your end? Thank you. Answer : [Re] Inquiry related cancel and refund from buk**** refund arranged thank you Question : Inquiry for the item from hsy***Dec 21, 2018 Is this water soluble ? For use in aroma diffuser... Answer :* [Re] Inquiry for the item from hsy**** No This is not Our water solubles are https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=527165405 and https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=507281843 Thank you Question : Inquiry related delivery from jen***Dec 21, 2018 When is shipping? Answer :* [Re] Inquiry related delivery from jen**** Hi It was posted out yesterday Thank you Question : Inquiry related delivery from bas***Dec 13, 2018 Provide normal posting? Answer :* [Re] Inquiry related delivery from bas**** Yes Thank you Question : [Re] Inquiry related delivery from bas**** I don't see it on shipping option. Why? Answer : [Re] Inquiry related delivery from bas**** Hi We decided not to send through SingPost for time being List too many parcel Your kind understanding appreciated Question : Inquiry related cancel and refund from Lie***Dec 20, 2018 I did not rev my order :( Answer :* [Re] Inquiry related cancel and refund from Lie**** Hi What is yur order no Question : Inquiry related return and exchange from Lie***Dec 20, 2018 I did not receive my order :( Answer :* [Re] Inquiry related return and exchange from Lie**** Hi What is yur order no Question : Inquiry related delivery from fon***Dec 16, 2018 Secret Inquiry Answer :* [Re] Inquiry related delivery from fon**** Secret Inquiry Question : Inquiry from Fer***Dec 11, 2018 12.12 any promo? Now is 3 for 7.90 or ? Answer :* [Re] Inquiry from Fer**** Hi Promo is over Thank you Question : Inquiry for the item from kat***Dec 01, 2018 Hi, is your essential oil meant to be mixed with carrier oil or water and be used on body, especially for kids? Or is it meant for diffuser only? Is it 100% organic/pure and undiluted? Question :* Inquiry for the item from 14a***Nov 30, 2018 hi seller, when i purchase this, its says is a bundle of 5. how come when u ship to me is just 1? where is the rest of the 4 that i choose? i hope i will get a reply soon Question :* Inquiry for the item from 260***Nov 29, 2018 Hi, May I check if it is fine to apply Peppermint or Eucalyptus essential oil directly on the back, nose, behind ears and chest when get flu? Question :* Inquiry for the item from xin***Nov 29, 2018 hi. seller. 5bott for $9.90 is not available anymore? Answer :* [Re] Inquiry for the item from xin**** Hi Currently promotion is 3 for $9.90 Thank you Question : Inquiry related delivery from ven***Nov 27, 2018 Hi Seller, Please fully refund , my parcel till today never received yet. Item 278516078. Thank you. Answer :* [Re] Inquiry related delivery from ven**** Hi We reckon your parcel has most likely been lost in transit The refund has been arranged Kindly use Qxpress for all your future purchase Thank you Question : [Re] Inquiry related delivery from ven**** Hi Seller, Thanks for accept fully refund. Next purchase will consider Qxpress. Answer : [Re] Inquiry related delivery from ven**** Than yu too Question : Inquiry for the item from phl***Nov 24, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from phl**** Secret Inquiry Question : Inquiry for the item from haz***Nov 23, 2018 Which oil can repel mosquito? Answer :* [Re] Inquiry for the item from haz**** Hi Citronella is most commonly recommended We would recommend you to try our Citronella Reeds diffuser We are confident that you will nnotice the absence of the mosquitoes within a short time Thank you Question : Inquiry related delivery from San***Nov 19, 2018 Second inquiry. Pls advise delivery status. Thanks. Answer :* [Re] Inquiry related delivery from San**** Hi Due to the overwhelming demand, we have actually couriered in additional oils that have just reached us on last Saturday FYI for every 1,000 orders on the Pure essential oils Promotion, we have to bottle, label and pack 5000 bottles and our orders received was more than two thousand for this event We have been doing our best and expedite the delivery as soon as possible Last few days we have dispatch out a few hundred orders and we hope to dispatch all within the next few days We have not updated the delivery status as we intend to dispatch all before updating. Your order may have been in transit with SingPost We regret that due to constraint on our resources, we are not able to attend any queries promptly as our focus is more on fulfilling the orders We hope to have your kind understanding Thank you Question : Inquiry related delivery from xia***Nov 19, 2018 Hi seller, May I know when the goods will ship out? I ordered on 09 Nov 2018 but yet to ship out? My order no.282769177. Thanks! Answer :* [Re] Inquiry related delivery from xia**** Hi Due to the overwhelming demand, we have actually couriered in additional oils that have just reached us on last Saturday FYI for every 1,000 orders on the Pure essential oils Promotion, we have to bottle, label and pack 5000 bottles and our orders received was more than two thousand for this event We have been doing our best and expedite the delivery as soon as possible Last few days we have dispatch out a few hundred orders and we hope to dispatch all within the next few days We have not updated the delivery status as we intend to dispatch all before updating. Your order may have been in transit with SingPost We regret that due to constraint on our resources, we are not able to attend any queries promptly as our focus is more on fulfilling the orders We hope to have your kind understanding Thank you Question : Inquiry for the item from low***Nov 19, 2018 hi seller, I order from 9/11 until now still in shipping request status, may I know when will ship out ? Answer :* [Re] Inquiry for the item from low**** Hi Due to the overwhelming demand, we have actually couriered in additional oils that have just reached us on last Saturday FYI for every 1,000 orders on the Pure essential oils Promotion, we have to bottle, label and pack 5000 bottles and our orders received was more than two thousand for this event We have been doing our best and expedite the delivery as soon as possible Last few days we have dispatch out a few hundred orders and we hope to dispatch all within the next few days We have not updated the delivery status as we intend to dispatch all before updating. Your order may have been in transit with SingPost We regret that due to constraint on our resources, we are not able to attend any queries promptly as our focus is more on fulfilling the orders We hope to have your kind understanding Thank you Question : Inquiry related delivery from cho***Nov 19, 2018 Secret Inquiry Answer :* [Re] Inquiry related delivery from cho**** Secret Inquiry Question : Inquiry related delivery from myz***Nov 18, 2018 Secret Inquiry Answer :* [Re] Inquiry related delivery from myz**** Secret Inquiry Question : Inquiry related delivery from Fer***Nov 18, 2018 CAN U PLEASE SHIP MY ITEMS OUT ITS STILL STATES SHIPPING REQUESTED PLEASE REPLY Answer :* [Re] Inquiry related delivery from Fer**** Hi Due to the overwhelming demand, we have actually couriered in additional oils that have just reached us on last Saturday FYI for every 1,000 orders on the Pure essential oils Promotion, we have to bottle, label and pack 5000 bottles and our orders received was more than two thousand for this event We have been doing our best and expedite the delivery as soon as possible Last few days we have dispatch out a few hundred orders and we hope to dispatch all within the next few days We have not updated the delivery status as we intend to dispatch all before updating. Your order may have been in transit with SingPost We regret that due to constraint on our resources, we are not able to attend any queries promptly as our focus is more on fulfilling the orders We hope to have your kind understanding Thank you Question : Inquiry related delivery from thi***Nov 17, 2018 Hi I’ve ordered on 10 November. I gave you the benefit of doubt as there may be high volume of orders on 11.11 BUT it’s been a week and my items are still not mailed out. Please refund ASAP. Answer :* [Re] Inquiry related delivery from thi**** Hi Due to the overwhelming demand, we have actually couriered in additional oils that have just reached us on last Saturday FYI for every 1,000 orders on the Pure essential oils Promotion, we have to bottle, label and pack 5000 bottles and our orders received was more than two thousand for this event We have been doing our best and expedite the delivery as soon as possible Last few days we have dispatch out a few hundred orders and we hope to dispatch all within the next few days We have not updated the delivery status as we intend to dispatch all before updating. Your order may have been in transit with SingPost We regret that due to constraint on our resources, we are not able to attend any queries promptly as our focus is more on fulfilling the orders We hope to have your kind understanding Thank you Question : Inquiry related delivery from kor***Nov 17, 2018 Hi seller, When are you going to delivery the goods to me ? Still pending for shipment request? Any reason that not able to deliver? My order no. 282756701. Please advise asap. Attached my order refer. Answer :* [Re] Inquiry related delivery from kor**** Hi Due to the overwhelming demand, we have actually couriered in additional oils that have just reached us on last Saturday FYI for every 1,000 orders on the Pure essential oils Promotion, we have to bottle, label and pack 5000 bottles and our orders received was more than two thousand for this event We have been doing our best and expedite the delivery as soon as possible Last few days we have dispatch out a few hundred orders and we hope to dispatch all within the next few days We have not updated the delivery status as we intend to dispatch all before updating. Your order may have been in transit with SingPost We regret that due to constraint on our resources, we are not able to attend any queries promptly as our focus is more on fulfilling the orders We hope to have your kind understanding Thank you Question : Inquiry related delivery from Fer***Nov 17, 2018 PLEASE REPLY WHEN WILL YOU SHIP OUT ?! Answer :* [Re] Inquiry related delivery from Fer**** Hi Due to the overwhelming demand, we have actually couriered in additional oils that have just reached us on last Saturday FYI for every 1,000 orders on the Pure essential oils Promotion, we have to bottle, label and pack 5000 bottles and our orders received was more than two thousand for this event We have been doing our best and expedite the delivery as soon as possible Last few days we have dispatch out a few hundred orders and we hope to dispatch all within the next few days We have not updated the delivery status as we intend to dispatch all before updating. Your order may have been in transit with SingPost We regret that due to constraint on our resources, we are not able to attend any queries promptly as our focus is more on fulfilling the orders We hope to have your kind understanding Thank you Question : Inquiry for the item from Pin***Nov 16, 2018 Dear seller. I have purchased 10ml essential oils from your shop and would like to know if I can use them in my diffuser? Thank you. Question :* Inquiry related delivery from shn***Nov 15, 2018 how long will shipping take for qexpress? Question :* Inquiry related delivery from ven***Nov 14, 2018 Hi Seller, My order is 278516078, still not received yet. Please fully refund. Thank you. Question :* Inquiry for the item from amy***Nov 13, 2018 Hi... The site says bundle of 5 for $9.90 but can only select 3 scents... Please confirm price is for 3 or 5 scents... Thanks... Question :* Inquiry for the item from aja***Nov 12, 2018 Secret Inquiry Question :* Inquiry related cancel and refund from Lie***Nov 11, 2018 Hi, I have yet to rec my order. Could you refund? Question :* Inquiry for the item from joa***Nov 11, 2018 Hi seller, Is tis bundle of 5 items all are water base cos i need to use in vaccum as a diffuser. Last roubd bot 2 are not water soluble cannot be used in vaccum. Many thanks Question :* Inquiry for the item from cil***Nov 10, 2018 Secret Inquiry Question :* Inquiry for the item from Sha***Nov 09, 2018 Secret Inquiry Question :* Inquiry for the item from kar***Nov 09, 2018 Clove Oil is essential oil like lavender or it is a type of carrier oil? Thid clove oil is safe to use as toothache treatment like those clove oil sold in Chinese medical hall? Jojoba oil is carrier oil or essential oil that only a few drops for fragrance like lavender oil? Are u able to provide more info on the other unlisted oil on this listing as I am keen to buy another set of 5 bottles are is keen to get other scents that are not the same as my previous purchases. Only tried your lavender oil and I love it very much and wanna buy more during this promotion. Question :* Inquiry for the item from lay***Nov 09, 2018 Hi seller, Is all the essential oil listed here are safe to apply directly on skin? Pls advise. Thanks. Question :* Inquiry for the item from tgc***Nov 09, 2018 Hi seller, can these essential oil use for water air purifier or apply directly to skin? Question :* Inquiry for the item from sal***Nov 08, 2018 hi seller, what does jojoba smells like? Is it very strong n how do u use it for? Question :* Inquiry for the item from jer***Nov 08, 2018 I thought it 5 for 9.90? Question :* Inquiry related delivery from rai***Oct 31, 2018 Hi. I ordered on 16/10 but still did not receive the item as of this time. Status shows delivered. Is there anything that can be done so i can still have the item i ordered and paid? Please advise. Thanks. Answer :* [Re] Inquiry related delivery from rai**** Hi Your order was dispatch promptly upon your order to the Post office Usually it will take between 3 to 7 days for the postman to drop the parcel in your letter box However, some of our customers do experience receiving their parcel more than 10 days after our posting out However we will arrange a full refund if you still do not receive it by next week We would strongly recommend you to opt for Qxpress delivery as they are definitely much more efficient and prompt Thank you Question : Inquiry for the item from saf***Oct 31, 2018 Hi, could i get an email contact for your purchasing or procurement department with regards to essential oils. Thanks Answer :* [Re] Inquiry for the item from saf**** Hi You can write to emchua@breathe-ap.com Thank you Question : Inquiry for the item from fre***Oct 27, 2018 Can this be use to dilute with water to create spray onto my pillow or bedsheet? I have bought a few bottles but when the volume is low it’s very hard to pour them out. Can the stopper be removed as I am unable to remove it? Answer :* [Re] Inquiry for the item from fre**** Hi Our water soluble oil best for using as spray It has to be diluted with water You can have a ration of 1:5 or 1:10 depending on how concentrated you want the oil to be Thank you Question : Inquiry for the item from jul***Oct 27, 2018 Is this product suitable for reed diffuser? Answer :* [Re] Inquiry for the item from jul**** Hi This are our pure oil It can be use for Reeds In fact our Reeds oil are specially formulated to last longer than natural oils Thank you Question : Inquiry for the item from fai***Oct 23, 2018 Hi seller, can I check with you, can your jojoba essential oil be used as a carrier oil? Meaning to say it is not a potent oil that cannot be applied directly to skin undiluted right? That is because I want to drop a few drops of rosemary oil into the 10ml jojoba oil. Thank you. Answer :* [Re] Inquiry for the item from fai**** Hi Yes In fact they are very good and pure carrier oil with many therapeutic qualities Thank you Question : [Re] Inquiry for the item from fai**** Ok thank you very much. Answer : [Re] Inquiry for the item from fai**** Thank you too Question : Inquiry for the item from fai***Oct 25, 2018 Hi seller, can I check with you, can your jojoba essential oil be used as a carrier oil? Meaning to say it is not a potent oil that cannot be applied directly to skin undiluted right? That is because I want to drop a few drops of rosemary oil into the 10ml jojoba oil. Thank you. Answer :* [Re] Inquiry for the item from fai**** Hi Yes you can It is one of the best carrier oil Thank you Question : Inquiry for the item from mei***Oct 24, 2018 Hi, for the pure oils, can i apply them directly on my skin? Answer :* [Re] Inquiry for the item from mei**** Hi These are all 100% Pure You can apply direct but we would recommend that you have a patch test at the back of your hand first In addition you should avoid contacting the eyes Thank you Question : Inquiry related delivery from Fer***Oct 22, 2018 Not yet recieved Answer :* [Re] Inquiry related delivery from Fer**** Hi Your order was dispatch promptly upon your order to the Post office Usually it will take between 3 to 7 days for the postman to drop the parcel in your letter box However, some of our customers do experience receiving their parcel more than 10 days after our posting out We would strongly recommend you to opt for Qxpress delivery as they are definitely much more efficient and prompt Thank you Question : Inquiry for the item from rai***Oct 18, 2018 Should I get the soluble or non soluble essential oil for use as floor cleaner and table cleaner? Answer :* [Re] Inquiry for the item from rai**** water soluble works well Thank you Question : Inquiry for the item from nur***Oct 13, 2018 Hi it's bundle of 3 or 4? Answer :* [Re] Inquiry for the item from nur**** 3 not 4 Thank you for reminding us Question : Inquiry related delivery from Fer***Oct 12, 2018 Items havent reached. Shipping date say 11 october and now already 12 oct Answer :* [Re] Inquiry related delivery from Fer**** Hi It was posted out on the 14th of October Usually Singpost will take between 3 to 7 working days to deliver But on some remote occasion, some of our customers experience receiving their item as long as 2 weeks after posting Kindly wait Thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★★ 11.11 PROMO - Buy 1 GET 1 Free ★★ AUSTRALIA No 1 Oils for Humidifier/Revitalizer 60ml Item Q&A	Question : Inquiry for the item from car***Nov 11, 2019 Is this oil-based or water-based? Answer :* [Re] Inquiry for the item from car**** Yes this is water-soluble Thank you Question : Inquiry for the item from est***Oct 24, 2019 Hi to make pillow mist from lavender spray, 1 capful of product and how much water to be added? Thk u. Answer :* [Re] Inquiry for the item from est**** Hi Ratio 1 to 10 portion of water (You can increase or reduce the ration Dissolve the oil in water by stirring a little Thank you Question : Inquiry for the item from aah***Oct 14, 2019 Is this safe for newborn baby and pregnant women? Answer :* [Re] Inquiry for the item from aah**** Hi It is safe if use on humidifier etc However Keep the oil out of reach to baby This is our water-soluble oil and not meant for application on body Thank you Question : Inquiry for the item from chr***Oct 13, 2019 Can apply grapefruit or eucalyptus oil on kids when they are not feeling well? Answer :* [Re] Inquiry for the item from chr**** Hi This oil are meant for using on diffusers/humidifiers They ar ewater-soluble and not meant for medical purpose It would be best to consult a peadiatrician before applying any oil on your kids Thank you Question : Inquiry for the item from 234***Sep 19, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from 234**** Secret Inquiry Question : [Re] Inquiry for the item from 234**** Secret Inquiry Answer : [Re] Inquiry for the item from 234**** Secret Inquiry Question : Inquiry for the item from mis***Sep 11, 2019 what is the difference between this and https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=503685859 ? Answer :* [Re] Inquiry for the item from mis**** The 250 ml is our water-soluble oils - specially formulated for use on Air Revitalizers, Humidifiers, Ultra-sonic diffuser etc This sku is our Pure & Natural essential oils Thank you Question : Inquiry for the item from tyu***Aug 27, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from tyu**** Secret Inquiry Question : Inquiry for the item from che***Jul 21, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from che**** Secret Inquiry Question : Inquiry for the item from wrf***Jul 06, 2019 Hi seller, is this for aroma diffuser? See picture. Answer :* [Re] Inquiry for the item from wrf**** Yes They have to be dissolved in the water by simply stirring a little especially when using on ahumidifier or ultra sonic diffuser Thank you Question : [Re] Inquiry for the item from wrf**** Thank you. I have made my purchase. Just wish to check, all the essential oils are pure and not synthetic right? You only add water to dilute it so that our diffuser can be used for these type of blended oils? Am I right? Answer : [Re] Inquiry for the item from wrf**** They are all blended to be water soluble Some of them we use esssential oils and the resst fragrances You can use any of the oils for your diffuser and they are non toxic thank you Question : Inquiry for the item from mar***Jun 27, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from mar**** Secret Inquiry Question : [Re] Inquiry for the item from mar**** Secret Inquiry Answer : [Re] Inquiry for the item from mar**** Secret Inquiry Question : Inquiry for the item from tan***Apr 29, 2019 Hi, how do I use this for reed sticks? It’s too concentrated right? Answer :* [Re] Inquiry for the item from tan**** Hi This product is not meant for Reeds It is blended to be water-soluble The scent may not be as effective as our Reeds oil Thank you Question : Inquiry for the item from gar***Apr 12, 2019 Hi seller You mentioned that It is important to dissolve the oil in water by stirring it before operating my machine, but what will happen when I did not wait for it to dissolve, I switch it on after dropping a few drops instantly. Answer :* [Re] Inquiry for the item from gar**** Hi This instruction is meant specifically for use on Humidifiers or ultra-sonic differs Thank you Question : [Re] Inquiry for the item from gar**** Yes I know. But you have not answered my question. You mentioned that It is important to dissolve the oil in water by stirring it before operating my machine, but what will happen when I did not wait for it to dissolve, I switch it on after dropping a few drops instantly. What will happen if I did not wait for it to dissolve? Answer : [Re] Inquiry for the item from gar**** Yes I know. But you have not answered my question. You mentioned that It is important to dissolve the oil in water by stirring it before operating my machine, but what will happen when I did not wait for it to dissolve, I switch it on after dropping a few drops instantly. What will happen if I did not wait for it to dissolve? Question : [Re] Inquiry for the item from gar**** Yes I know. But you have not answered my question. You mentioned that It is important to dissolve the oil in water by stirring it before operating my machine, but what will happen when I did not wait for it to dissolve, I switch it on after dropping a few drops instantly. What will happen if I did not wait for it to dissolve? Answer : [Re] Inquiry for the item from gar**** It disolve almost instantly if you simply stir it The water soluble oil is specially formulated and as such it has a slightly heavier density than water The oil will drop to the bottom of the container if not dissolve Thank you Question : Inquiry for the item from gar***Apr 11, 2019 Hi seller You mentioned that It is important to dissolve the oil in water by stirring it before operating my machine, but what will happen when I did not wait for it to dissolve, I switch it on after dropping a few drops instantly. Answer :* [Re] Inquiry for the item from gar**** Hi This instruction is meant specifically for use on Humidifiers or ultra-sonic differs Thank you Question : [Re] Inquiry for the item from gar**** Yes I know. But you have not answered my question. You mentioned that It is important to dissolve the oil in water by stirring it before operating my machine, but what will happen when I did not wait for it to dissolve, I switch it on after dropping a few drops instantly. What will happen if I did not wait for it to dissolve? Answer : [Re] Inquiry for the item from gar**** It disolve almost instantly if you simply stir it The water soluble oil is specially formulated and as such it has a slightly heavier density than water The oil will drop to the bottom of the container if not dissolve Thank you Question : Inquiry for the item from 243***Mar 07, 2019 Hi, can it be used with Osim uMist humidifier? Thanks Answer :* [Re] Inquiry for the item from 243**** yes Important to dissolve the oil in water by stirring prior to.operating your machine Question : [Re] Inquiry for the item from 243**** ok, thanks Answer : [Re] Inquiry for the item from 243**** Thank you too Question : Inquiry for the item from chi***Feb 11, 2019 Hi, excuse me if my question is duplicated as I am confused using the right one Please assist me as I would like to get the correct product for water air purifier machine. Appreciate your kind guidance in the product. Attached herewith a sample picture of the machine I am using. Thank you Answer :* [Re] Inquiry for the item from chi**** Hi Our water -soluble oil works very well with this machine Thank you Question : [Re] Inquiry for the item from chi**** Thank you very much for the clarification Answer : [Re] Inquiry for the item from chi**** I have completed payment. My Order No. 289978952. Thank you Question : [Re] Inquiry for the item from chi**** Thank you too Answer : [Re] Inquiry for the item from chi**** Hi i have received my purchase today and in good condition too. Thank you very much! Question : [Re] Inquiry for the item from chi**** Thank you too Question : Inquiry for the item from gee***Jan 03, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from gee**** Secret Inquiry Question : [Re] Inquiry for the item from gee**** Secret Inquiry Answer : [Re] Inquiry for the item from gee**** Secret Inquiry Question : [Re] Inquiry for the item from gee**** Secret Inquiry Answer : [Re] Inquiry for the item from gee**** Secret Inquiry Question : [Re] Inquiry for the item from gee**** Secret Inquiry Answer : [Re] Inquiry for the item from gee**** Secret Inquiry Question : [Re] Inquiry for the item from gee**** Secret Inquiry Answer : [Re] Inquiry for the item from gee**** Secret Inquiry Question : [Re] Inquiry for the item from gee**** Secret Inquiry Answer : [Re] Inquiry for the item from gee**** Secret Inquiry Question : Inquiry related cancel and refund from pre***Jan 24, 2019 my Order No. 288563016 - SANDALWOOD was Not Delivered with other items today. CAN YOU EXPLAIN Why? SEE ATTACHED PHOTO ON RECEIVED BUNDLE OF ESSENTIAL OIL WITHOUT SANDALWOOD Answer :* [Re] Inquiry related cancel and refund from pre**** Hi Pur spologies We will send to you shortly Thank you Question : Inquiry for the item from Cur***Dec 26, 2018 Can this essence be used in an air humidifier (the Muji inspired type)? Answer :* [Re] Inquiry for the item from Cur**** Yes You can It is important to dissolve the oil in water by stirring it before operating your machine Thank you Question : Inquiry for the item from 242***Dec 21, 2018 Hi Seller You meant I buy 2 get 4? Answer :* [Re] Inquiry for the item from 242**** Yes It is correct Thank you Question : Inquiry related delivery from sha***Dec 16, 2018 hi, i want to get the items for Christmas. How long is delivery ? Answer :* [Re] Inquiry related delivery from sha**** Hi Parcel was dispatched yesterday Thank you Question : Inquiry for the item from Lyn***Dec 13, 2018 Hi, need it urgently, can I do store pick up for your item? Answer :* [Re] Inquiry for the item from Lyn**** Yes you can Kindly reach us at 68760818 Thank you Question : Inquiry for the item from Yun***Dec 09, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from Yun**** Secret Inquiry Question : [Re] Inquiry for the item from Yun**** Secret Inquiry Question : Inquiry from Zul***Dec 03, 2018 Hi seller, do u not have qexpress option for delivery? would like to repeat order but only normal mail option avail. Answer :* [Re] Inquiry from Zul**** hi, havent received an answer from you yet. Question : [Re] Inquiry from Zul**** Yes We have just updated Qxpress delivery thank you Question : Inquiry related delivery from pin***Nov 17, 2018 Order no 280633703, your online inquiry system die off can’t receive my inquiry or don’t give a damn to reply me ? I know my items send my normal mailing. I m not here asking you to resend or refund , Im asking did SingPost return back my un delivery item to your shop.!! As a regular buyer from Q10 , My items never been lost .. so I going to call SingPost again , kindly let me know you send out at which post office location . Answer :* [Re] Inquiry related delivery from pin**** Hi Due to the overwhelming demand, we have actually couriered in additional oils that have just reached us on last Saturday FYI for every 1,000 orders on the Pure essential oils Promotion, we have to bottle, label and pack 5000 bottles and our orders received was more than two thousand for this event We have been doing our best and expedite the delivery as soon as possible Last few days we have dispatch out a few hundred orders and we hope to dispatch all within the next few days We have not updated the delivery status as we intend to dispatch all before updating. Your order may have been in transit with SingPost We regret that due to constraint on our resources, we are not able to attend any queries promptly as our focus is more on fulfilling the orders We hope to have your kind understanding Thank you Question : Inquiry for the item from hap***Nov 13, 2018 Secret Inquiry Question :* Inquiry for the item from pin***Nov 12, 2018 You this water soluble or the other ssential oil can apply direct on skin? Question :* Inquiry for the item from ai_***Nov 06, 2018 hi seller, will there be 1+1+1 promotion again? Question :* SuitabilityOct 25, 2018 Hi, kindly advise whether your water soluble essence is suitable for soap making? Answer : [Re] Suitability Hi, I'm still expecting an answer from you. Please reply Question : [Re] Suitability Hi Sorry for the late response We have not explored making soap using our water-soluble oils WE WOULD RECOMMEND THAT YOU USE OUR PURE ESSENTIAL OILS OR CONCENTRATED FRAGRANCE OIL FOR MAKING YOUR SOAP tHE REASON IS THE WATER-SOLUBLE OIL HAS BEEN BLENDED AND AS SUCH THE SCENT IS NOT AS STRONG AS OUR PURE ESSENTIAL OILS OR CONCENTRATES SECONDLY WE ARE NOT SURE THE THE EMULSIFIER THAT WE USE FOR THE WATER-SOLUBLE IS COMPATIBLE WITH YOUR SOAP MATERIAL TANK YOU Answer : [Re] Suitability Hi, your ad says your aroma concentrate suitable for bath (spray on body) / foot spa so I assume this can make into soap and apply directly on skin? Question : [Re] Suitability Hi Some of our customers use it for foot bath or spray You can use it on your skin if you like but it has to be diluted with water first Thank you Answer : [Re] Suitability ok thanks for your reply Question : [Re] Suitability Thank you too Question : Inquiry for the item from fre***Oct 27, 2018 Can this be used as a refill for reed Diffuser? Answer :* [Re] Inquiry for the item from fre**** Hello pleas reply leh Question : [Re] Inquiry for the item from fre**** Hi We apologise for the late reply Have just return ed to SG We have no plans to launch any refill at this moment However, if we do it will be in 250 ml bottles with 15 reeds stick Thank you Question : Inquiry for the item from yeo***Oct 30, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from yeo**** Secret Inquiry Question : [Re] Inquiry for the item from yeo**** Secret Inquiry Question : Inquiry for the item from sye***Oct 30, 2018 on yr page can only select 2 types. but yr pic show can buy 3 type. how to select the 3rd type? Answer :* [Re] Inquiry for the item from sye**** Hi Terms and condition may chance from time to time depending on the current promotion at that time Thank you Question : Inquiry for the item from wdi***Oct 29, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from wdi**** Secret Inquiry Question : Inquiry for the item from far***Oct 28, 2018 Promotion will be until when? Or is the sales period end, The one i saw $7.90 ? Answer :* [Re] Inquiry for the item from far**** Hi This promo is for a limited period manage by Qoo10 Thank you Question : Inquiry for the item from fin***Oct 27, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from fin**** Secret Inquiry Question : shipping optionOct 24, 2018 Why does a shipping fee of $3.99 appeared upon check out even after I have selected the singpost normal mail shipping option? Answer : [Re] shipping option Hi You can return to earlier page and click SingPost normal mail option Thank you Question : Inquiry for the item from Tan***Oct 19, 2018 Hi can i just pour this into a reed stick diffuser bottle direct and use it like a air freshener? Thks. Answer :* [Re] Inquiry for the item from Tan**** Hi This oil is our water-soluble oils It is formulated differently from our Reeds Oil and may not be as effective as the Reeds oil You can try a little first mix with some water and pour it into the bottle Thank you Question : QxpressOct 09, 2018 Secret Inquiry Question : Inquiry for the item from jol***Sep 29, 2018 Is this suitable for water purifier? Answer :* [Re] Inquiry for the item from jol**** Yes This is meant for the revitalizers Thank you Question : Inquiry for the item from pp_***Sep 09, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from pp_**** Secret Inquiry Question : [Re] Inquiry for the item from pp_**** Secret Inquiry Answer : [Re] Inquiry for the item from pp_**** Secret Inquiry Question : [Re] Inquiry for the item from pp_**** Secret Inquiry Answer : [Re] Inquiry for the item from pp_**** Secret Inquiry Question : [Re] Inquiry for the item from pp_**** Secret Inquiry Answer : [Re] Inquiry for the item from pp_**** Secret Inquiry Question : [Re] Inquiry for the item from pp_**** Secret Inquiry Question : For reed diffuser refillAug 27, 2018 Secret Inquiry Answer : [Re] For reed diffuser refill Secret Inquiry Question : Inquiry for the item from cwy***Aug 23, 2018 What is the manufacturing country of this brand's products? Answer :* [Re] Inquiry for the item from cwy**** Singapore Thank you Question : Inquiry for the item from ash***Aug 06, 2018 hi there. can i use this as fabric spray? in a way as perfume but to apply on my clothes. Answer :* [Re] Inquiry for the item from ash**** Yes u can mix them with water Start of with ratio 1 to 20 water Increase or decrease the ratio depending on the strength of scent you want Thank you Question : [Re] Inquiry for the item from ash**** thank you so much for the advise. have a good day Answer : [Re] Inquiry for the item from ash**** Welcome. Question : Business inquiryJul 26, 2018 Secret Inquiry Answer : [Re] Business inquiry Secret Inquiry Question : Which product to purchaseJul 21, 2018 Dear seller, would like to use the product for my diffuser. Should I use this water soluble ones or the 100% essisental oil? For these water soluble ones, are they not 100% essential oil? Are these safe to breathe in during sleep daily? thanks Answer : [Re] Which product to purchase Hi It all depends on the tyoe of diffuser that you are using It is important for the water soluble oil to dissolve the oil in the water before operating your machine if it is a humidifier or ultra-sonic diffuser The are some who use pure oils for their diffuser too Thank you Question : [Re] Which product to purchase Thanks for the info Answer : [Re] Which product to purchase Hi welcome Question : Inquiry for the item from xia***Jun 30, 2018 Hi do you know when is the next time sale for this? Thanks. Answer :* [Re] Inquiry for the item from xia**** Hi Each 250 ml bottles will gives you approximately 5,000 drops We recommend approximately 5 to 10 drops depending on the blend and how strong you want the scent to be It is important to dissolve the waer by stirring it before operating your diffuser Thank you Question : Inquiry for the item from tan***May 17, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from tan**** Secret Inquiry Question : [Re] Inquiry for the item from tan**** Secret Inquiry Answer : [Re] Inquiry for the item from tan**** Secret Inquiry Question : Inquiry for the item from bro***May 28, 2018 Hi, your essence or essential oil, no rosemary? Answer :* [Re] Inquiry for the item from bro**** We may launch it in July Thanks Question : Inquiry for the item from yat***May 04, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from yat**** Secret Inquiry Question : TypeMay 04, 2018 Secret Inquiry Answer : [Re] Type Secret Inquiry Question : Green tea oilApr 28, 2018 Hi, is green tea oil only available in 250ml? or do you have 60ml? Answer : [Re] Green tea oil Hi We may relaunch our Gren Tea oil soon Thank you Question : Inquiry for the item from ric***Apr 20, 2018 Hi seller can we put this items in the humidifier pls advise thx:) Answer :* [Re] Inquiry for the item from ric**** Hi Yes you can Stir the oil in water for it to dissolve before operating your humidifier We recommend approximately 3 to 5 drop per 100 ml Thank you Question : [Re] Inquiry for the item from ric**** Ok thanks Answer : [Re] Inquiry for the item from ric**** Thank you too Question : [Re] Inquiry for the item from ric**** Hi seller Sorry again is this items has lots of form in it and it is a water soluble kind can I still use it in the humidifier? Answer : [Re] Inquiry for the item from ric**** There will be smoe foam because we use very expensive food grade and not toxic material to formulate the oil Thank you Question : Inquiry for the item from wav***Apr 25, 2018 Hi seller, now time sale for $3.90 is buy 1 get 1 free? How to select the 3 for $9.90 as the cart will show $11.70. Thanks Answer :* [Re] Inquiry for the item from wav**** Hi there is no more 1 for 1 free Thank you for notifying us We will get Qoo10 to rectify the error Question : LemongrassApr 25, 2018 Secret Inquiry Answer : [Re] Lemongrass Secret Inquiry Question : Floral AromaApr 25, 2018 May I know if the aroma is the same as the other collection.. For the Floral Aroma? https://www.qoo10.sg/item/BREATHE-ESSENCE-OF-LIFE-2018-BUNDLE-5-SPECIAL-BREATHE-ESSENCE-OF-LIFE-FLORAL-GRAPEFRUIT/508586240 Answer : [Re] Floral Aroma yes It is the same exceot tgat this oil jas been blended for dissolving in water Thank you Question : Inquiry for the item from csp***Apr 25, 2018 Hi seller, Can I use this for water air purifier? Answer :* [Re] Inquiry for the item from csp**** yes u can thank you Question : Inquiry for the item from jam***Apr 20, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from jam**** Secret Inquiry Question : [Re] Inquiry for the item from jam**** Secret Inquiry Answer : [Re] Inquiry for the item from jam**** Secret Inquiry Question : Inquiry related delivery from mui***Apr 19, 2018 Hi l purchase over $30 but charge for Qexpress delivery of 3.99 and another $ 1.20. How to do away with the delivery charge? Answer :* [Re] Inquiry related delivery from mui**** Hi kindly notify us if the charges are still there We will reimburse it back.to you either in cash or transfer to yr bank Thank you Question : Inquiry for the item from jui***Apr 18, 2018 Hi, would like to use oils for my air humidifier.. would u recommend me to get this or the 10mls essential oil? Which is better ? Thanks^^ Answer :* [Re] Inquiry for the item from jui**** Hi WE recommend a between 3 - 5 drop per 100 ml of water It is important to stir the oil for it to dissolve in the water before operating your humidifier Alternatively you can also try the 10 ml oils The delivery of scent of water soluble oil should be more consistent Thank you Question : TryApr 17, 2018 Hi, May I know if i can visit your place to try on the aroma oil before purchase? Answer : [Re] Try Hi Under our tenancy contract we are not permitted to do any retail in our premises Thank you Question : Inquiry for the item from cra***Apr 07, 2018 Can I used it as a room diffuser by putting in just some reed sticks? Do I need to dilute in with water for tea light burner? Answer :* [Re] Inquiry for the item from cra**** Hi It is best to mix with water 1:3 ratio and stir/dissolve the oil n water Howver for better aromatic performances it is better to use our customised Reeds Diffuser oil Thank you Question : Inquiry for the item from rub***Mar 15, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from rub**** Secret Inquiry Question : Inquiry for the item from kar***Mar 13, 2018 Do u sell 60ml lemongrass fav? Answer :* [Re] Inquiry for the item from kar**** We can customise your order But we do not recommend this oil to be use on Air Revitalizers It is ok for burners or humidifier Question : OilMar 12, 2018 Hi, does it work mixing with plain water? Or need a carrier oil? Answer : [Re] Oil plain water Question : [Re] Oil thank you! Answer : [Re] Oil Thank you too Question : Tea tree 60mlMar 03, 2018 Hi, do you have tea tree water-soluble oil in 60ml packaging? Answer : [Re] Tea tree 60ml we can supply but the label is not ready Question : [Re] Tea tree 60ml ohh..what about green tea oil? Answer : [Re] Tea tree 60ml and when will these be ready for order? Question : Inquiry for the item from shi***Feb 03, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from shi**** Secret Inquiry Question : Inquiry for the item from shi***Feb 02, 2018 You said buy 1 get 2 free but it only have 2 options. Answer :* [Re] Inquiry for the item from shi**** Hi this one off promo subsidised by qoo10 has expired Thank you Question : Inquiry for the item from ken***Jan 28, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from ken**** Secret Inquiry Question : Inquiry for the item from jes***Jan 27, 2018 Hi seller , can this be used for pregnant women? Answer :* [Re] Inquiry for the item from jes**** Yes However we would like to caution using Lavender for pregnant women Many may have suffered fm hypotension during pregnancy Using lavender may lower their blood pressure further They may feel dizzy or uncomfortable In such situation and should stop using it Thank you Question : Inquiry related delivery from dap***Jan 25, 2018 hi is there a normal mail to choose? tks. Answer :* [Re] Inquiry related delivery from dap**** no the reason is the percentage of missing parcel is very high Thank you Question : Inquiry for the item from kai***Jan 13, 2018 This and the 10ml oil. What is the difference? Answer :* [Re] Inquiry for the item from kai**** Thus us water soluble oil The 10 ml are pure essential oils Question : [Re] Inquiry for the item from kai**** Both can use for ultrasonic diffuser? Need dilution? Answer : [Re] Inquiry for the item from kai**** yes Need to dissolve in water by stirring before operating the diffuser Question : Inquiry for the item from sue***Jan 11, 2018 Hi, can these water soluble aromatherapy oil be used/drop on the essential oil diffuser? Thank you. Answer :* [Re] Inquiry for the item from sue**** yes you can Question : [Re] Inquiry for the item from sue**** Thanks for your reply :). Answer : [Re] Inquiry for the item from sue**** Hi, is there any self-collection mode? The delivery fee is quite expensive and hence I would like to save on the delivery fee and self collect instead:). Hope to hear from you soon. Thank you. Question : [Re] Inquiry for the item from sue**** yes you can buy fm us at ang mo.kio industrial park 2A Answer : [Re] Inquiry for the item from sue**** If buy direct from your shop (walk in), it is also 3 bottles for $9.90? What is the full address? Any unit number? Thank you. Question : [Re] Inquiry for the item from sue**** Hi This picture was placed during a joint promo with Qoo10 and was supposed to taken off The current sale is 1 plus 1 All prices will be the same Thank you Answer : [Re] Inquiry for the item from sue**** Oh I see. Thanks for your reply. Question : [Re] Inquiry for the item from sue**** Thank you too Question : Inquiry related delivery from sno***Jan 12, 2018 Secret Inquiry Answer :* [Re] Inquiry related delivery from sno**** Secret Inquiry Question : Inquiry related delivery from sha***Jan 06, 2018 Hi. Is there free shipping if I combine purchase of Various items that you offer? I see that you have free shipping for above $30. However additional shipping was still reflected In my cart for purchase of water soluble scents and diffusers. Answer :* [Re] Inquiry related delivery from sha**** Kindly notify us if there is any additional charges on shipping We will reimburse you accordingly Thank you Question : Inquiry for the item from tsu***Dec 22, 2017 Secret Inquiry Answer :* [Re] Inquiry for the item from tsu**** Secret Inquiry Question : [Re] Inquiry for the item from tsu**** Secret Inquiry Answer : [Re] Inquiry for the item from tsu**** Secret Inquiry Question : [Re] Inquiry for the item from tsu**** Secret Inquiry Answer : [Re] Inquiry for the item from tsu**** Secret Inquiry Question : [Re] Inquiry for the item from tsu**** Secret Inquiry Answer : [Re] Inquiry for the item from tsu**** Secret Inquiry Question : [Re] Inquiry for the item from tsu**** Secret Inquiry Question : About deliveryNov 22, 2017 Dear Seller, I realise there is a typo in my address.... in this case, what can I do? I understand that in normal circumstances the item will be returned to seller. However, it will take some time. Please advise. Thanks and Regards, Wenny Answer : [Re] About delivery Dear Seller, Please let me know if you have indicated the return address , as I have clarified with Singpost, and they have mentioned that if return address is indicated, the item will be returned to seller. Hope you have done so (: Regards, Wenny Question : [Re] About delivery Hi The parcel was dispatch to 475 SEMBAWANG DRIVE 06-305 S 750475 We hope that the receipient is kind enough to return to SingPost and hopefully SingPost is kind enough to return to us We have always place a return address sticker on all the parcels We will update you as soon as the parcel is returned Kindly whasapp your address to us at 97516011 Thank you Answer : [Re] About delivery Hi, Thank you for your kind reply. Yup, I am type in my blk number wrongly, it should be Blk 476 , S750476. I have called Singpost, and they have clarified that they will return the parcel if a return address is indicated. Really glad that you have placed the return address stickers (: Let me know when the parcel reach you and ready to be send out again. Appreciate that! Question : [Re] About delivery HI We will update you as soon as the parcel is returned by SingPost Thank you Answer : [Re] About delivery Hihi. Any update on the return parcel ? Question : [Re] About delivery Hi We have not got any return mail from SingPost till now However we will be in touch with you next week Thank you Answer : [Re] About delivery Great! I am just checking because some other items which I have ordered on the same day has been returned to seller and arrange for re-delivery. Thanks alot~ Question : [Re] About delivery Hi Kindly make a non receipt claim with Qoo10.sg The reason is firstly the wrongly address parcel was not returned by SingPost We are not comfortable resending by SingPost because it does not guarantee delivery too We prefer to refund your payment and so that you can re-order with Qxpress delivery which is definitely more efficient and safer Thank you Answer : [Re] About delivery Hi hi, I am unable to make the non receipt claim, as the icon is not available...(attached photo for your reference) Or is there any other way to make the non-receipt claim? I understand that if the address that I input is incorrect, Qoo10 will not be able to accede to the refund, base on your experience , is this true? Appreciate your help Wenny Question : [Re] About delivery Hi Kindly forward us your email address to me at 97516011 We will write to Qoo10.sg customer service , cc to you and arrange the refund We would advice all our customer to opt for Qxpress for faster and safer delivery In the past 12 months we have actually got more than 100 missing parcels Thank you Answer : [Re] About delivery Hi, I have forwarded you my email address, but I have yet to see the email which u will be writing to Q10. appreciate if you can help. I have also wrote the wrong address for the rest of my order, but have already gotten back the items from the sellers. Question : [Re] About delivery Hi You should have your refund shortly Thank you Answer : [Re] About delivery That's great. Thanks alot. Let me know once it is refunded, Question : [Re] About delivery shud b by monday Hv already requested Qoo10 to arrange Thank you too Answer : [Re] About delivery Hi Seller, I have not receive any update for my refund, can you please advise. Thank you Question : [Re] About delivery Hi We have contacted Qoo10 You should have you money in next 2 days Kindly contact us at 97516011 if the money is not returned in the next 2 days Thank you Question : Inquiry for the item from jas***Dec 12, 2017 Hi, is it 1+1+1 at $11.90 now? Seems like there is only option to select 2. When is the expiry date? Answer :* [Re] Inquiry for the item from jas**** it expired sometime back Hv requested Qoo10 to change banner sometime back Guess the staff are too busy Thank you for reminding us Question : Inquiry for the item from nis***Dec 01, 2017 I dont see Pine in your range. What would you recommend for Christmas season? Answer :* [Re] Inquiry for the item from nis**** Hi We have Floral (scent similar to Isey Miyake), Cinnamon and Vanilla. They of the top selling scenta for xmas in many countries Thank you Question : Inquiry for the item from nis***Dec 01, 2017 For Christmas-y scent, what would you recommend ? Can't seem to find 'Pine' scent in your range Answer :* [Re] Inquiry for the item from nis**** HI Cinnamon and Vanilla scent is commonly use for Christmas You can also mix the oil to create your own signature scent Combination like Peppermint with Eucalyptus, Lavender with Eucalyptus, L:avbender with Green Apple are all very unique and pleasant Thank you Question : Inquiry for the item from rnk***Nov 13, 2017 Peppermint is not in the list ? Is the offer ending soon ? Can I still get it at $8.90 for 3 bottles ? Answer :* [Re] Inquiry for the item from rnk**** Hi The Promotion is manage by Qoo10.sg and is suppose to expire on 12th Nov midnite Thank you Question : [Re] Inquiry for the item from rnk**** Is peppermint available for this water soluble aromatherapy oil ? is it 3 for $9.90 ? How to select the 3rd bottle ? Answer : [Re] Inquiry for the item from rnk**** Hi The 3 for 9.90 promo has been discontinued by Qoo10.sg Thank you Question : wrong item deliveredNov 15, 2017 Hi, i ordered vanilla but lavender came. What is the procedure for wrong item delivered? Answer : [Re] wrong item delivered Hi We will dispatch your vanilla out later Thank you Question : [Re] wrong item delivered Thank you! Answer : [Re] wrong item delivered Thank you too Question : Inquiry for the item from lis***Nov 16, 2017 Secret Inquiry Answer :* [Re] Inquiry for the item from lis**** Secret Inquiry Question : [Re] Inquiry for the item from lis**** Secret Inquiry Answer : [Re] Inquiry for the item from lis**** Secret Inquiry Question : Inquiry for the item from rnk***Nov 15, 2017 Is it 1+1 or 1+1+1 for $9.90 ? Answer :* [Re] Inquiry for the item from rnk**** But your order as per Qoo10.sg 235499523 was for the 10 ml essential oils tem no.503685859 and not 527165405 Question : Inquiry for the item from rnk***Nov 15, 2017 Is it 1+1 or 1+1+1 for $9.90 ? Answer :* [Re] Inquiry for the item from rnk**** Yes But your order as per Qoo10.sg 235499523 was for the 10 ml essential oils tem no.503685859 and not 527165405 Question : Inquiry for the item from sus***Nov 12, 2017 Can this be used in muji type of diffuser ? Do u hv stock for peppermint and eucalyptus pls? Thanks. Answer :* [Re] Inquiry for the item from sus**** Yes You can use on the diffuser Our oil must dissolve in the water before pouring into your diffuser We can provide both the oil Kindly whatsapp us at 97516011 upon your order if the oil is not available on the Qoo10.sg store thank you Question : Inquiry for the item from kar***Nov 04, 2017 is the frangrance oil safe to.inhale daily?any alcohol or toxic ingredient in the oil? Answer :* [Re] Inquiry for the item from kar**** Hi We use very expensive food grade material to make our fragrance water-soluble We do not use any Alcohol on all our products Thank you Question : Inquiry for the item from che***Oct 31, 2017 Is this suitable for making candles? Answer :* [Re] Inquiry for the item from che**** Hi It can be use for candle thank you Question : Inquiry for the item from swe***Sep 14, 2017 Secret Inquiry Answer :* [Re] Inquiry for the item from swe**** Secret Inquiry Question : [Re] Inquiry for the item from swe**** Secret Inquiry Answer : [Re] Inquiry for the item from swe**** Secret Inquiry Question : [Re] Inquiry for the item from swe**** Secret Inquiry Answer : [Re] Inquiry for the item from swe**** Secret Inquiry Question : Inquiry for the item from jam***Aug 28, 2017 Greetings, there's only 2 options even though it's buy 1 get 2 free. Can I write in memo the scent that I prefer for the 3rd option? Thank you. Answer :* [Re] Inquiry for the item from jam**** Hi Kindly advice your order number Thank you Question : [Re] Inquiry for the item from jam**** Hi, I was waiting for your reply before placing order. However, they've rectified the problem so I've just placed an order. Thank you. Answer : [Re] Inquiry for the item from jam**** Thank you Question : Inquiry for the item from Xan***Aug 27, 2017 What is the difference between this and essential oils? Answer :* [Re] Inquiry for the item from Xan**** Hi This is blended to be water-soluble whereas Natural essential oil cannot be dissoplved in water Thank you Question : Inquiry for the item from lyn***Aug 07, 2017 Hi, can this be used for air dehumidifiers? Answer :* [Re] Inquiry for the item from lyn**** Hi It has o be dissolve in water first before pouring the water into your humidifier Thank you Question : Inquiry for the item from val***Aug 06, 2017 Hi, is peppermint available? It is not in the list for selection. Please advise. Thanks! Answer :* [Re] Inquiry for the item from val**** Hi Peppermint is available Kindly whatsapp us upon your order (6597516011) if you like to change any item Thank you Question : Peppermint 60ml stockJul 26, 2017 Secret Inquiry Answer : [Re] Peppermint 60ml stock Secret Inquiry Question : [Re] Peppermint 60ml stock Secret Inquiry Answer : [Re] Peppermint 60ml stock Secret Inquiry Question : Inquiry for the item from bel***Jul 26, 2017 Hi Seller, Peppermint not in this list? Thanks Answer :* [Re] Inquiry for the item from bel**** Hi Kindly whatsapp us at +6597516011 with your order order and instruction immediately upon your order We will deliver according to your whatsapp instruction Thank you Question : EnquiryJun 24, 2017 Hi! Do you have any water soluble aromoatherapy oil in rose scent? Answer : [Re] Enquiry Hi We have Rose Thank you Question : [Re] Enquiry Which item is it? Is is water soluble? Answer : [Re] Enquiry Hi The items are http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=507281843 and http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=527165405 Thank you Question : Eucalyptus RestockJul 15, 2017 Hi there, May I know when you will restock Eucalyptus? now it canot be chosen from the dropdown selection. Answer : [Re] Eucalyptus Restock Hi Thank you for notifying usd Eucalyptus has been inserted Thank you Question : Inquiry for the item from sno***Jul 14, 2017 Hi seller, can these be put in laundry too?? Answer :* [Re] Inquiry for the item from sno**** Hi It can be use as fabric freshener Thank you Question : Inquiry for the item from yvo***Jul 11, 2017 When is your nxt 1+1+1 for $9.90 promotion? Answer :* [Re] Inquiry for the item from yvo**** Hi This Promo is jointly arrange by Qoo10.sg and ourselves We will not be able to advice you on the next Promotion at this moment Thank you Question : wrong item deliveredJul 05, 2017 Why my two 60ml bottles become 10ml only? How are you going to replace it? Pls advise. Answer : [Re] wrong item delivered Hi We will resend your proper order out today Thank you Question : [Re] wrong item delivered Thank you for your quick response. I have received the 60ml item. The postman did not take back the 10ml bottles. How? Answer : [Re] wrong item delivered Hi We will re-dispatch the proper order to you Thank you Question : Inquiry for the item from mgg***Jul 07, 2017 Hi seller, May I know when is the stock for eucalyptus be available? Kindly also advise which is the best selling fragrance. Awaiting your prompt reply. Tks & rgds Mag Answer :* [Re] Inquiry for the item from mgg**** Hi We have available stock Lavender, Eucalyptus, Peppermint, Citronella, Grapefruit Lime, Green apple, Citrus, Ylang Ylang etc are all selling very well Thank you Question : Inquiry for the item from Sta***Jun 30, 2017 Ordered 2 .. So supposed to be 6 bottles. . But only received 3 bottles. Answer :* [Re] Inquiry for the item from Sta**** Hi We will post out the balance today We apologise for the delivery error Thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★★SUPER PROMO with FREE Delivery★★ BREATHE Pure and Natural Essential oils 10ml Item Q&A	Question : Inquiry for the item from sie***Oct 10, 2019 Can this be used for diffuser? Answer :* [Re] Inquiry for the item from sie**** Yes you can However our Reeds diffuser solutions are formulated differently Thank you Yes you can However our Reeds diffuser solutions are formulated differently Thank you (Oct 11, 2019 09:28) Question : Inquiry for the item from sal***Sep 10, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from sal**** Secret Inquiry Question : Inquiry for the item from hou***Apr 02, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from hou**** Secret Inquiry Question : joe***会员的咨询。Mar 15, 2019 Secret Inquiry Answer :* [Re] joe***会员的咨询。 Secret Inquiry Question :* Inquiry for the item from sim***Mar 12, 2019 Is all tis suitable for humifier cos i tried other brand essential i pour alot of drops yet still v blend nt really any fragrance come out or must buy other those big bottle for water soluble purposely for humifier. Answer :* [Re] Inquiry for the item from sim**** we usually recommend our water soluble oil for use in humidifier Our oil will easily be dissolved in the water and diffused together with the mist Thank you Question : Inquiry for the item from sim***Mar 10, 2019 when trying to purchase Mexican lime amt should be$3.90 when key in is $3.90 than Citronella $2 .90 it came out to be $3.61.Wat happened. Nowadsys shopping online on qo10 makes me felt agitated n wasting me alot of unnecessary time .Is alws either the product the seller din indicate properly on their the dimension of product if nt is too lazy to indicate whats the item used for n creating alot of inconvenience n time for customer keep asking .If tats the case pls dun advertised anytg on line for the offer cos it makes me feels cheapskate purchasing on line. Too much hassle making my day v difficult instead of buying thgs for myself to feels happy. It irritates me Answer :* [Re] Inquiry for the item from sim**** 10 ml for this sku Tks Question : Inquiry for the item from fir***Mar 07, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from fir**** Secret Inquiry Question : Inquiry for the item from glo***Jan 15, 2019 Can the essentially oil be applied directly onto the skin? Answer :* [Re] Inquiry for the item from glo**** HI IT IS GOOD TO DO A PATCH TEST PRIOR TO APPLY IT IS ALSO VERY IMPORT TO AVOID THE EYES THANK YOU Question : Inquiry for the item from abm***Jan 10, 2019 Ordered from 12.12 until today 09.01.2019 but still never got my item. Answer :* [Re] Inquiry for the item from abm**** Hi The parcel is most likely lost or stolen in transit We have fully refunded your order thank you Question : Inquiry for the item from rnk***Jan 08, 2019 I still haven’t receive my items after so long ! I placed my order during the 12.12 promo period . Please get back to me ASAP ! Answer :* [Re] Inquiry for the item from rnk**** Hi Kindly accept our refund Your parcel was posted out sometime back If you do not receive it by now, we deem that the parcel may have been lost or deposited wrongly by the postman into someone else letter box Question : Inquiry for the item from ype***Dec 30, 2018 What happened to my item. Still not received after 2 weeks. Answer :* [Re] Inquiry for the item from ype**** Hi YOur parcel was definitely dispatch to SingPost We regret that Singpost delivery at times may take longer period Howeverr, if your pacel still do not reach you by next 7 days, we wil either make a full efund r send one more final Parcel with a Cert of posting from the Post office thank you Question : Inquiry for the item from 242***Dec 14, 2018 Hi Seller Is your essential oil water soluble? So that I can add into my humidifier/diffuser. Thanks Answer :* [Re] Inquiry for the item from 242**** Hi This particular oil is pure essential oils However we have our water soluble oils range too Question : [Re] Inquiry for the item from 242**** Yes I'm interested in water soluble oils range too, kindly provide link for purchase. Thanks Answer : [Re] Inquiry for the item from 242**** Are these pure essential oil not suitable for ionizing air purifier? Or these are purely for reed diffuser Question : [Re] Inquiry for the item from 242**** Hi This is the link to our 250 mls water soluble oil https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=507281843 60 ml water soluble oils https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=527165405 Thank you Question : Inquiry related delivery from She***Dec 20, 2018 Hi my order from 15 Dec has yet to be sent out. I have sent you an email but didn't receive a reply. May I know when will the order be sent out? Answer :* [Re] Inquiry related delivery from She**** Hi It was posted out last night Thank you Question : Inquiry related delivery from chi***Dec 20, 2018 My order, Order No. 285926235, has not been sent since 15 Dec 2018. Kindly check on this. Thanks. Answer :* [Re] Inquiry related delivery from chi**** Hi We will mail out shortly Thank you Question : Inquiry for the item from Jul***Dec 18, 2018 Can this be used in muji diffuser? Answer :* [Re] Inquiry for the item from Jul**** Yes you can Thank you Question : Inquiry for the item from sod***Dec 14, 2018 Can it be used in nebulizer? Answer :* [Re] Inquiry for the item from sod**** Yes Thank you Question : Inquiry for the item from jy5***Dec 12, 2018 Dear seller, Do you have Agarwood pure essential oil (without water) ? Thank you very much. Answer :* [Re] Inquiry for the item from jy5**** Hi We do not have pure Agarwood essential oils In fact all the Agar woods or Sandal woods etc that you find in the market retailing at this price point is definitely man made Thank you Question : Inquiry from rnk***Dec 12, 2018 I want to place order but Why is the price changed from $9.90 to $11.06 ? Please change ur price if the promo is still on . Answer :* [Re] Inquiry from rnk**** Hi We apologise for the late response Occasionally the price may be adjusted without our knowledge Thank you Question : Inquiry for the item from eil***Dec 11, 2018 Is this 10ml essential oil water soluble? Can it be used with a humidifier? Answer :* [Re] Inquiry for the item from eil**** Hi This is our pure oils We have our water soluble oils too SKU no 507281843 Question : Inquiry for the item from wrf***Dec 11, 2018 Just wish to confirm these are pure 100% essential oils.. Natural and no artificial things added into it. Answer :* [Re] Inquiry for the item from wrf**** Hi These are all pure essential oils Thank you Question : Inquiry for the item from pan***Dec 09, 2018 Hi seller Do you have chamomile essential oil. Thank you. Question :* Inquiry for the item from ele***Nov 19, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from ele**** Secret Inquiry Question : Inquiry related delivery from 233***Nov 16, 2018 Secret Inquiry Answer :* [Re] Inquiry related delivery from 233**** Secret Inquiry Question : Inquiry from suz***Nov 16, 2018 Do you have Geranium or other floral oils for topical use. Thanks Question :* Inquiry related delivery from cla***Nov 15, 2018 my order 282973269 has not been shipped since 10 november. Any updates? Question :* Inquiry for the item from jas***Oct 15, 2018 Is this 100% pure essential oil or not? The picture says it is but your answer to the query says it isn’t. Answer :* [Re] Inquiry for the item from jas**** Hi These are all 100% Pure We have been selling this to many Spas, Resorts and Professionals beside thousands of our regular customers for years It is not difficult to test the quality of the oil with basic aromatherapy knowledge Thank you Question : Bundle of 3 or 4?Oct 12, 2018 Hi, the listing states a bundle of 4 but can only choose 3... is there an error? Please clarify whether it's 3 or 4. Thank you. Answer : [Re] Bundle of 3 or 4? 3 Thank you Question : Inquiry for the item from kai***Oct 10, 2018 Do I mix oil and water for humidifier? If yes, how many parts oil to water? Question :* Inquiry for the item from wan***Aug 05, 2018 Hi is this 100% pure essential oil? Thanks. Answer :* [Re] Inquiry for the item from wan**** This is not Pure Ylang Ylang Thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
Sandalwood 250ml Item Q&A	Question : Inquiry for the item from lil***Oct 04, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from lil**** Secret Inquiry Question : Inquiry for the item from 241***Sep 20, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from 241**** Secret Inquiry Question : Inquiry for the item from ann***Feb 04, 2018 Can it be used on electric burner? Answer :* [Re] Inquiry for the item from ann**** yes you can
Peppermint 60ml Item Q&A	Question : Inquiry for the item from mie***Sep 08, 2019 Hi is this item essential oil also? But bigger bottle? I want the concentrate essential oil, not masage oil Answer :* [Re] Inquiry for the item from mie**** Hi This is neither pure or massae oil It is our water-soluble oil thank you Question : Inquiry for the item from mys***Aug 19, 2019 Hi..can i use this for massage purposes? Applied on body... Answer :* [Re] Inquiry for the item from mys**** We do not recommend this The proper oil should be our essential oil SKU 503685859 We also have jojoba which is one of the best cariern oil for massage Thank you Question : IngredientsJul 06, 2018 Secret Inquiry Answer : [Re] Ingredients Secret Inquiry Question : electric diffuserAug 24, 2017 Hi seller, can this be used on electric diffuser? Thanks for advice. Answer : [Re] electric diffuser Yes it can Will be better if it is diluted with water Thank you
PURE NATURAL - TEA TREE Essential oil 10 ml Item Q&A	Question : Inquiry for the item from m.r***Jul 27, 2019 Hi, is this 100% pure essential oil? Or fragrance oil? Answer :* [Re] Inquiry for the item from m.r**** This Tea tree is pure essentail oil 100% natural Thank you
Citronella 60ml Item Q&A	Question : Inquiry for the item from glo***Jul 16, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from glo**** Secret Inquiry Question : Inquiry for the item from cal***Jul 31, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from cal**** Secret Inquiry
PURE NATURAL - LEMONGRASS Essential Oil 10 ml Item Q&A	Question : Inquiry for the item from fio***Jun 13, 2019 Can it be use with the oil burner? Answer :* [Re] Inquiry for the item from fio**** Yes They are perfect for burners Thank you Question : Inquiry for the item from chu***Nov 15, 2018 Available for bigger bottle? Answer :* [Re] Inquiry for the item from chu**** Available for 15ml ?
Ylang Ylang 250ml Item Q&A	Question : Inquiry for the item from Lyn***Apr 21, 2019 Can use reed diffuser stick on this product? Answer :* [Re] Inquiry for the item from Lyn**** Hi This product is not meant for Reeds It is blended to be water-soluble The scent may not be as effective as our Reeds oil Thank you Question : [Re] Inquiry for the item from Lyn**** May I know which listings will work well with reed diffuser sticks? Answer : [Re] Inquiry for the item from Lyn**** We have actually listed the refills together with our Reeds diffuser The sku no is 531977905 Thank you
PURE and NATURAL - PEPPERMINT Essential Oil 10 ml Item Q&A	Question : Inquiry for the item from une***Mar 16, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from une**** Secret Inquiry Question : [Re] Inquiry for the item from une**** Secret Inquiry Answer : [Re] Inquiry for the item from une**** Secret Inquiry Question : [Re] Inquiry for the item from une**** Secret Inquiry Answer : [Re] Inquiry for the item from une**** Secret Inquiry Question : [Re] Inquiry for the item from une**** Secret Inquiry Answer : [Re] Inquiry for the item from une**** Secret Inquiry Question : Inquiry for the item from joo***Nov 06, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from joo**** Secret Inquiry Question : Is the oil can apply directly onto skinSep 28, 2017 Hi , Can i just check with you ,is the oil can apply to my skin directly ? for my face or lips Answer : [Re] Is the oil can apply directly onto skin Hi Yes you can However, we would recommend you to do a patch test first Thank you Question : [About Item] Related InquiriesDec 03, 2016 Made from ? Direct apply on skin ? Answer : [Re] [About Item] Related Inquiries WE would suggest you put a small tab on the skin first The reason is some may have allergies to certain chemicals in the oil Thank you Best regards E M Chua BREATHE
Sandalwood 60ml Item Q&A	Question : Inquiry related cancel and refund from pre***Jan 22, 2019 my Order No. 288563016 - SANDALWOOD was Not Delivered with other items today. CAN YOU EXPLAIN Why? SEE ATTACHED PHOTO ON RECEIVED BUNDLE OF ESSENTIAL OIL WITHOUT SANDALWOOD Answer :* [Re] Inquiry related cancel and refund from pre**** Hi We have dispatch the sandalwood and in addition we have included our new GREEN TEA Thank you Question : Inquiry for the item from lyn***Nov 21, 2017 May i know is this Sandalwood a Water Soluble Aromatherapy because is different from your usual Essential oil bottle. Answer :* [Re] Inquiry for the item from lyn**** Hi The Sandalwood is blended to be waer solble Kindy note that the oil has to be stirred and dissolved in the water before using it on the humdiifier or ultra-sonic diffuser. Thank you
Eucalyptus 60ml Item Q&A	Question : Inquiry for the item from 237***Jan 21, 2019 Am I right that this item can be used together with your air revitalizer? Answer :* [Re] Inquiry for the item from 237**** Yes Thank you Question : Inquiry for the item from cle***Dec 31, 2018 Can this be mixed with Reed Diffuser essential oil? Answer :* [Re] Inquiry for the item from cle**** Hi Not this sku You can use our Pure essential oils or fragrance to mix Thank you Question : Inquiry for the item from loh***Sep 08, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from loh**** Secret Inquiry Question : Usage of the Essential OilJun 02, 2017 Hi Seller, Can this be used on the car diffuser? Kindly advise. Thanks Wendy Answer : [Re] Usage of the Essential Oil Hi It cannot be use as the oil is too viscous It is formulsted to dissolve in water Thank you Question : [Re] Usage of the Essential Oil Hi Seller Noted your prompt reply with thanks. Answer : [Re] Usage of the Essential Oil Thank you too Question : Inquiry for the item from jas***May 29, 2017 Can this be directly used as a reed diffuser? Answer :* [Re] Inquiry for the item from jas**** Hi This oil have to be mix with water before using on Reeds diffuser Thank you This oil is water-soluble and formulated for you on Air Revitalizers You may try It has to be diluted with water (May 31, 2017 19:29)
BREATHE essence of life - Grapefruit Lime 5ml Item Q&A	Question : Inquiry for the item from jol***Dec 30, 2018 Hi seller can I pour this fragrance oil inside the diffuser? Answer :* [Re] Inquiry for the item from jol**** Yes you can dependig on the type of diffuser you e using Thank you Question : [Re] Inquiry for the item from jol**** I bought the diffuser from you too. Can use this right? Answer : [Re] Inquiry for the item from jol**** Hi Hi This particular oil will float on top of the water and does not work well with the Revitalizer Our diffuser works better with water-soluble oil Thank you Question : [About Item] Related InquiriesFeb 09, 2017 Hi seller, may I ask where is this product from? Thanks Answer : [Re] [About Item] Related Inquiries Hi We import directly in bulk from top overseas distillers We use them mainly for our water-soluble solutions which is very popular overseas In addition we have a very comprehensive range of products With our economy of scale, we are able to provide our customers the top grade essential oils at a very affordable price Thank you Best regards BREATHE
BREATHE essence of life - Lemongrass 5ml Item Q&A	Question : Inquiry related cancel and refund from eko***Nov 30, 2018 My order no 282883551 since 11 Nov & yet still not received my item. Please cancel my order & refunds. Thanks Answer :* [Re] Inquiry related cancel and refund from eko**** Hi We apologise for the delay We have dispatch the parcel to SingPost and it should reach you soon Thank you Question : [Re] Inquiry related cancel and refund from eko**** Yet to received. Please do the refunds. Thanks Answer : [Re] Inquiry related cancel and refund from eko**** Please respond. Question : [Re] Inquiry related cancel and refund from eko**** Services very poor don’t even border to reply 👎👎👎👎👎👎 Answer : [Re] Inquiry related cancel and refund from eko**** Hi Kindly accept our refund Your parcel was posted out sometime back If you do not receive it by now, we deem that the parcel may have been lost or deposited wrongly by the postman into someone else letter box Question : [Re] Inquiry related cancel and refund from eko**** Are you going to refund? Answer : [Re] Inquiry related cancel and refund from eko**** Hi Already refunded on 8th Dec Please check your Qoo10 account for more details Thank you Question : Inquiry related delivery from roy***Dec 13, 2018 Order No. 282935989, waiting for one month still not receive the free give away. Saw so many buyer ask the same question. Did you really send the item to us? You mention you had more thousand orders but the review just hundred plus only. Answer :* [Re] Inquiry related delivery from roy**** Thank you Question : Inquiry related delivery from cou***Dec 11, 2018 Order No. 283166922, still not receive the free give away. Delivery staus changed to delivered. I never happened not receive items from my home address. Pls advise. Answer :* [Re] Inquiry related delivery from cou**** Noted Question : Inquiry related delivery from 241***Dec 10, 2018 Dear seller, have not receive anything to-date on 11.11 free giveaway, but status already changed to delivered. Appreciate if you could check and advise. Order number 283083554 Question :* Inquiry related delivery from 242***Dec 09, 2018 Hi Seller, I have ordered on 10 Nov but still have not received my item yet. My Order No.: 122875463. Pls check and and advise. Thanks. Answer :* [Re] Inquiry related delivery from 242**** The shipping status has changed to 'Delivered' but I didn't receive item at all. Pls check and refund. Question : [Re] Inquiry related delivery from 242**** Hi Kindly accept our refund Your parcel was posted out sometime back If you do not receive it by now, we deem that the parcel may have been lost or deposited wrongly by the postman into someone else letter box Answer : [Re] Inquiry related delivery from 242**** Hi Seller, Thanks for your prompt reply and refund. Question : Inquiry related delivery from eva***Dec 09, 2018 Order no.282927557 for 11.11 free give away, Wait almost one month still not get the free item. Shipping status automatic changed to delivered. Pls advise! Answer :* [Re] Inquiry related delivery from eva**** Hi Kindly accept our refund Your parcel was posted out sometime back If you do not receive it by now, we deem that the parcel may have been lost or deposited wrongly by the postman into someone else letter box Question : Inquiry for the item from She***Dec 09, 2018 Hi seller, Order No. 282873236 till now hvnt receive yet the shipping status auto changed to delivered. Please advise assp Answer :* [Re] Inquiry for the item from She**** Hi Kindly accept our refund Your parcel was posted out sometime back If you do not receive it by now, we deem that the parcel may have been lost or deposited wrongly by the postman into someone else letter box Question : Inquiry related delivery from 234***Dec 09, 2018 Hi, My Order No. is 282963871. To date, I have yet to receive the item but to my horror, the shipping status changed to 'DELIVERED'. Pls check and advise asap. Answer :* [Re] Inquiry related delivery from 234**** Hi Kindly accept our refund Your parcel was posted out sometime back If you do not receive it by now, we deem that the parcel may have been lost or deposited wrongly by the postman into someone else letter box Question : Inquiry for the item from Jas***Dec 08, 2018 Hi Seller, Order nos 282873380 till now hvnt receive yet. Please check and advise asap Answer :* [Re] Inquiry for the item from Jas**** Will resend to you and forward to you the picture of the parcel by whatsapp Thank you Question : Inquiry for the item from jas***Dec 06, 2018 I didnt received this in my order. Answer :* [Re] Inquiry for the item from jas**** I received the other set but this was not inside. Please send to me.. Question : [Re] Inquiry for the item from jas**** Will resend to you and forward to you the picture of the parcel by whatsapp Thank you Question : Inquiry from wen***Nov 20, 2018 Can put n use it in toilet? Answer :* [Re] Inquiry from wen**** yes Thank you Question : Inquiry related delivery from jes***Nov 19, 2018 Hi seller, may I know when will ship out my item? Since order from 10/11/18 and you stated ship out on 15/11/18 but till now haven’t ship out yet? My order no 282842051. Answer :* [Re] Inquiry related delivery from jes**** Hi Due to the overwhelming demand, we have actually couriered in additional oils that have just reached us on last Saturday FYI for every 1,000 orders on the Pure essential oils Promotion, we have to bottle, label and pack 5000 bottles and our orders received was more than two thousand for this event We have been doing our best and expedite the delivery as soon as possible Last few days we have dispatch out a few hundred orders and we hope to dispatch all within the next few days We have not updated the delivery status as we intend to dispatch all before updating. Your order may have been in transit with SingPost We regret that due to constraint on our resources, we are not able to attend any queries promptly as our focus is more on fulfilling the orders We hope to have your kind understanding Thank you Question : Inquiry related delivery from jnn***Nov 16, 2018 Secret Inquiry Answer :* [Re] Inquiry related delivery from jnn**** Secret Inquiry Question : Inquiry for the item from 260***Nov 14, 2018 What is the Free Give Away? Need to buy at 4.50 so it is not free. Question :* Inquiry for the item from 260***Nov 14, 2018 How do I use this product of Essence ? Put the essence in a dish or reed ? Question :* Inquiry for the item from kai***Jan 13, 2018 Volume per bottle? Answer :* [Re] Inquiry for the item from kai**** 5 ml +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
Floral 60ml Item Q&A	Question : Inquiry for the item from Ail***Sep 05, 2018 Hello! Can I just buy this to use for the reed diffuser which I also bought from you previously? Answer :* [Re] Inquiry for the item from Ail**** Hi This oil is meant for our air revitalizer The oil is water-soluble and slightly heavier The scent may not be as strong as our reeds oil Thank yu Question : Inquiry for the item from jea***Mar 27, 2017 Hi,is this the same scent as the 5ml essential oil? Answer :* [Re] Inquiry for the item from jea**** Hi Yes The scent is the same except that this is formulated to be water-soluble Thank you Best regards BREATHE
Lavender 60ml Item Q&A	Question : Inquiry for the item from not***Jul 25, 2018 Is this for use on the air revitalizer? Answer :* [Re] Inquiry for the item from not**** Yes This is for the revitalizer It is water-soluble Thank you Question : Inquiry for the item from sum***Jul 08, 2018 Hi I am confuse between both of the lavender scent as it look the same but 1 is $8.90 n the other is $9.90. So is there any different or same? Answer :* [Re] Inquiry for the item from sum**** Hi We will arrange a promo price for this item shortly It will be $5.90 Thank you Question : [Re] Inquiry for the item from sum**** Hi, so u mean both $8.90& $9.90 is actually the same thing just different in price? Answer : [Re] Inquiry for the item from sum**** Hi Kindly search for this SKU 527165405 WE have amended the price with discount Thank you Question : Product usageMay 12, 2018 Secret Inquiry Answer : [Re] Product usage Secret Inquiry Question : Inquiry for the item from won***Sep 16, 2017 Can this be used as a massage oil as it is? Answer :* [Re] Inquiry for the item from won**** Hi Thius oil is not suitable for use as massage oil It has already been formulated to be water soluble However it can be use for tes light burners, foam bath etc Thank you
Citronella 250ml Item Q&A	Question : Inquiry for the item from vic***Jun 13, 2018 Is it pure? Answer :* [Re] Inquiry for the item from vic**** Hi This is blended to be water soluble Thank you Question : Inquiry for the item from bes***Aug 05, 2017 Can this item be used with electric diffusser? Answer :* [Re] Inquiry for the item from bes**** Hi Yes it can be use for tea light burner and electric diffuser Kindly note that the oil got to be dissolve into the water for more effective diffusing Thank you
Lavender 250ml Item Q&A	Question : Inquiry for the item from lam***Jun 05, 2018 Hi, What’s the difference between this and those 10ml essential oils you sell ? Answer :* [Re] Inquiry for the item from lam**** The 10 mls are pure essential oils Tis particular 250 ml are formulated t be water-soluble Thank you Question : [Re] Inquiry for the item from lam**** Both can be used in diffuser ? Answer : [Re] Inquiry for the item from lam**** For other diffuser it is important to dissolve the oil by stirring prior to operating your machine Thank you
BREATHE Radiance Premium Promo Set (Air Revitalizer with LED Base) Item Q&A	Question : Inquiry for the item from pip***Mar 16, 2018 What are the free gifts that comes with this purchase? Answer :* [Re] Inquiry for the item from pip**** Hi We usually provide 4 X 60 ml water-soluble oils, 1 X Reeds diffuser and 2 X Pure & Natural essential oil Thank you sorry in addition this sku included another LED base with 2 x 250 ml water-soluble oil (Mar 16, 2018 16:52) Question : Inquiry for the item from rek***Sep 06, 2017 Secret Inquiry Answer :* [Re] Inquiry for the item from rek**** Secret Inquiry Question : [Re] Inquiry for the item from rek**** Secret Inquiry Answer : [Re] Inquiry for the item from rek**** Secret Inquiry Question : Inquiry for the item from phy***Apr 30, 2017 Can just switch off the LED when the revitaliser is working? Answer :* [Re] Inquiry for the item from phy**** Hi Yes the LED can be switch off without interfering the Revitalizer Thank you Best regards BREATHE Question : [Re] Inquiry for the item from phy**** Hi The LED base has sold separately? How much? Answer : [Re] Inquiry for the item from phy**** Hi The LED base is SGD $ 36.00 Thank you Best regards BREATHE
Ylang Ylang 60ml Item Q&A	Question : Inquiry for the item from vin***Aug 22, 2017 Water soluble? :) Answer :* [Re] Inquiry for the item from vin**** Yes