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Q & A Lists
Item Question & Answer
Authentic Vstarcam Wireless IP Camera Plus Models HD-FHD Night Vision Pan/Tilt CCTV Home Security
Authentic Vstarcam Wireless IP Camera Plus Models HD-FHD Night Vision Pan/Tilt CCTV Home Security
Item Q&A
  • Question : Inquiry for the item from swepie11Apr 17, 2021

    I need when whereby even there's no motion detect, it wil be recorded 24hrs. Which one shd i get? Thks

    Answer : [Re] Inquiry for the item from swepie11

    Dear customer,

    All the cameras can record 24hrs even when there's no motion detect.

    Thank you.

  • Question : Inquiry for the item from mathlon681Apr 15, 2021

    Can 2 or more users login at the same time to view the live footage?

    Answer : [Re] Inquiry for the item from mathlon681

    Dear customer,

    Yes you can.

    Question : [Re] Inquiry for the item from mathlon681

    Dear Customer,

    Yes, 2 or more users can view at the same time. Maximum 4 users.

    Thank you.

  • Question : Inquiry for the item from brian_LApr 02, 2021

    Hi, May I know if I turn off the WIFI, will the camera continue recording into the SD card?
    if so, which model will be able to do this?
    Thanks.

    Answer : [Re] Inquiry for the item from brian_L

    Dear customer,

    Yes.
    It's still can recording.

    Thank you.

    Question : [Re] Inquiry for the item from brian_L

    Thanks for your quick response. I have just placed order for C65SG-Plus.

    Answer : [Re] Inquiry for the item from brian_L

    Dear customer,

    Thank you.

    Question : [Re] Inquiry for the item from brian_L

    Cannot record into SD card when WiFi is off. Also, when connected to WiFi, cannot detect motion unless within six feet or less.
    Sometimes no notification of motion detected.. What is wrong?

    Answer : [Re] Inquiry for the item from brian_L

    Dear Customer,

    Question : [Re] Inquiry for the item from brian_L

    Dear Customer,

    Answer : [Re] Inquiry for the item from brian_L

    Dear Customer,

    If it is convenient for you, you can bring it down to our shop located at 10 Jalan Besar, #02-20 Sim Lim Tower, Singapore 208787 for checking.

    Thank you.

    Question : [Re] Inquiry for the item from brian_L

    OK. who do I look for?

    Answer : [Re] Inquiry for the item from brian_L

    Dear customer,

    You can look for any sales person.

    Question : [Re] Inquiry for the item from brian_L

    Dear customer,

    You can look for any sales person.

    Thank you.

  • Question : Inquiry for the item from hirmanrahmanApr 08, 2021

    Can I know what app you use to operate this camera ?

    Answer : [Re] Inquiry for the item from hirmanrahman

    Dear customer,

    EYE 4 apps.

    Thank you.

    Question : [Re] Inquiry for the item from hirmanrahman

    Thanks bro. I purchase 2 sets from you yesteday already

    Answer : [Re] Inquiry for the item from hirmanrahman

    Dear customer,

    Thank you.

  • Question : Inquiry for the item from hirmanrahmanApr 08, 2021

    Can I know what app they using to operate this camera ?
    If using eye4 will be best

    Answer : [Re] Inquiry for the item from hirmanrahman

    Dear customer,

    Yes.
    Vstarcam is using EYE 4 for remote viewing.

    Thank you.

+View all Notice, FAQ, Q&A >>
SAFEVue IP Camera CCTV V2 | Night Vision  | Wireless| Support 2.4G wifi only
SAFEVue IP Camera CCTV V2 | Night Vision | Wireless| Support 2.4G wifi only
Item Q&A
  • Question : Inquiry for the item from qiwenchris888Apr 10, 2021

    Hi Seller

    Good Morning i configure the camera but cannot view live in v380 apps. I follow the manual and reconfigure camera still not working.

    Can advice me what to check?
    Hp 86682897

    Answer : [Re] Inquiry for the item from qiwenchris888

    Dear customer,

    If convenient you can bring come down to our shop inside Sim Lim Tower #02-20 for checking purpose.

    Thank you.

    Question : [Re] Inquiry for the item from qiwenchris888

    Okay

    Answer : [Re] Inquiry for the item from qiwenchris888

    Dear customer,

    Thank you.

  • Question : Inquiry for the item from jessiezhou23Apr 09, 2021

    Follow everything stated but unable show video, keep connecting, what is wrong?

    Answer : [Re] Inquiry for the item from jessiezhou23

    Dear customer,

    If convenient you can bring come down to our shop inside Sim Lim Tower #02-20 for checking purpose.

    Thank you.

  • Question : Inquiry for the item from PkdaryananiApr 08, 2021

    What is the app for this camera

    Answer : [Re] Inquiry for the item from Pkdaryanani

    Dear customer,

    The apps for the camera is V380.

    Thank you.

  • Question : Inquiry for the item from PkdaryananiApr 08, 2021

    Can I use this for loop recording with out internet after setting it up ?

    Answer : [Re] Inquiry for the item from Pkdaryanani

    Dear customer,

    Sure can.

    Thank you.

  • Question : Inquiry for the item from AderApr 08, 2021

    Hi if item cannot connect cannot work is there a refund or exchange?

    Answer : [Re] Inquiry for the item from Ader

    Dear customer,

    Within 7 days we can refund / exchange, but you need to request from the Qoo10 side.

    Thank you.

+View all Notice, FAQ, Q&A >>
[SAFEVue]1080P FullHD Car Camera | Car DVR | Local Warranty
[SAFEVue]1080P FullHD Car Camera | Car DVR | Local Warranty
Item Q&A
  • Question : Inquiry for the item from skyApr 09, 2021

    Am i able to charge using power bank instead of car lighter charger?

    Answer : [Re] Inquiry for the item from sky

    Dear customer,

    Yes.

    Thank you.

  • Question : Inquiry for the item from yewjenniferMar 15, 2021

    I bought the SAFEVue V6S 150 but every week it keeps prompting that memory is full. Does it auto override the video? I am using 8GB SD card

    Answer : [Re] Inquiry for the item from yewjennifer

    Dear customer,

    You need to off the G-Sensor function inside the V6S car camera.

    Thnak you.

    Question : [Re] Inquiry for the item from yewjennifer

    Hi,
    How to off the G-Sensor function? Please assist.

    Answer : [Re] Inquiry for the item from yewjennifer

    Dear customer,

    Just go inside the menu of the car camera and go find G-Sensor and off it will do.

    Thank you.

  • Question : Inquiry for the item from Ghee8732Feb 22, 2021

    How long the battery inside will last? Can we change ourselves?

    Answer : [Re] Inquiry for the item from Ghee8732

    Dear Customer,

    there is no internal battery for all these models you can attached a 3rd party battery for parking recording

    Regards,
    CEF

  • Question : Inquiry for the item from ikaliciaFeb 17, 2021

    Hi can you help to install the camera at the back? I would like to buy 2 cameras from you for front and back. If can't then I will only buy for the front. Thanks

    Answer : [Re] Inquiry for the item from ikalicia

    Dear Customer,

    you can buy the t6s with front and back camera, after purchase we will refer you to a 3rd party workshop

    Regards,
    CEF

  • Question : Inquiry for the item from RLohDec 21, 2020

    Hi, I bought the SafeVUE V9S. Sometimes when the camera power up, it shows a blue screen in USB mode with a choice of "Mass storage" or "Car camera" and it does not work anymore. If I switch it off and switch on again, it will come back to normal again. How to stop it from going into this USB Mode?

    Answer : [Re] Inquiry for the item from RLoh

    Dear Customer,

    if it continues you can bring back to our shop @ Sim Lim Tower #02-20 if it is indeed faulty we will do a repair for your unit

    Regards,
    CEF

+View all Notice, FAQ, Q&A >>
Authentic Vstarcam 1080P C24S 120° Ultra Wide Angle IP Camera/ 7824plus 720P HD Wireless Camera
Authentic Vstarcam 1080P C24S 120° Ultra Wide Angle IP Camera/ 7824plus 720P HD Wireless Camera
Item Q&A
  • Question : Inquiry for the item from priscilla1110Apr 07, 2021

  • Question : Inquiry for the item from ermaritaermaritaMar 13, 2021

    Am interest to purchase two of this CCTV. My wifi are 2.4GHz and 5GHz . but am not sure if combined to same Wifi network. Kindly advise if I could get this CTTV for home and my elderly mother security?

    Answer : [Re] Inquiry for the item from ermaritaermarita

    Dear customer,

    You can choose for C24S Plus or C66S Plus.
    Please contact to +65 93799806 for any further inquiry.

    Thank you.

    Question : [Re] Inquiry for the item from ermaritaermarita

    Thank you

    Answer : [Re] Inquiry for the item from ermaritaermarita

    Dear customer,

    Welcome.

  • Question : Inquiry for the item from ermaritaermaritaMar 13, 2021

    This device compatible with lynksis router of star hub?

    Answer : [Re] Inquiry for the item from ermaritaermarita

    Dear customer,

    Yes.

    Thank you.

  • Question : Inquiry for the item from unique_rose_03Mar 04, 2021

    When will new stock come in for the pro wide range? I need it quite urgent.

    Answer : [Re] Inquiry for the item from unique_rose_03

    Dear customer,

    You meant

    Question : [Re] Inquiry for the item from unique_rose_03

    Dear customer,

    You meant Vstarcam C7824 Pro ?

    Thank you.

    Answer : [Re] Inquiry for the item from unique_rose_03

    Yes

    Question : [Re] Inquiry for the item from unique_rose_03

    Dear customer,

    Curently C7824Pro is out of stock, and you can consider to purchase C24S Plus which is 1080 FHD resolution.

    Thank you.

    Answer : [Re] Inquiry for the item from unique_rose_03

    When will new stock come?

    Question : [Re] Inquiry for the item from unique_rose_03

    Dear customer,

    Currently no.

    Thank you.

  • Question : Inquiry for the item from sricctv02Mar 11, 2021

+View all Notice, FAQ, Q&A >>
SAFEVue Wireless HD Smart IP Camera PT1/ V2 | Pan/Till IP Camera | Night Vision
SAFEVue Wireless HD Smart IP Camera PT1/ V2 | Pan/Till IP Camera | Night Vision
Item Q&A
  • Question : Inquiry for the item from xxxcherylxxxApr 08, 2021

    Hi! For the no pan/tilt version, which server does it use? Local SG or China server? Thanks!

    Answer : [Re] Inquiry for the item from xxxcherylxxx

    Dear customer,

    It used China server.

    Thank you.

  • Question : Inquiry for the item from ste****Apr 15, 2020

  • Question : Inquiry for the item from yeo****Feb 26, 2019

    What are Inside the box?
    Can record in PC?

    Answer : [Re] Inquiry for the item from yeo****

    Dear customer

    Inside the box have camera, power adapter. only can using sd card for record.

    Thank you

  • Question : Inquiry for the item from che****Feb 26, 2019

SAFEVue Lightning/Micro/ Type C-3.0 Cable | Local Warranty | MFI Cable | Apple Certified
SAFEVue Lightning/Micro/ Type C-3.0 Cable | Local Warranty | MFI Cable | Apple Certified
Item Q&A
  • Question : Inquiry for the item from JessApr 04, 2021

  • Question : Inquiry related delivery from che****May 09, 2020

    Possible to do store pick up during the circuit breaker?

    Answer : [Re] Inquiry related delivery from che****

    Dear customer,

    Our shop is closed during this circuit break period.
    Sorry for bring any inconvenient.

    Thank you.

  • Question : Inquiry for the item from lee****Nov 26, 2019

  • Question : Inquiry for the item from wei****Nov 15, 2019

    Hi, I would like to know when will the store stock up the MFI cable for iphone

    Answer : [Re] Inquiry for the item from wei****

    Dear customer,

    you can come anytime before 7 pm for today
    Thank you

  • Question : Inquiry for the item from lai****Sep 19, 2019

    Iphone charging cable when will restock ?

    Answer : [Re] Inquiry for the item from lai****

    Dear Customer,

    You may refer to the link below, there are another 2 MFI cable.
    Thank you.
    https://www.qoo10.sg/item/MFI-LIGHTNING-CABLE-LOCAL-WARRANTY-IPHONE-CABLE/658678639
    https://www.qoo10.sg/item/YOOBAO-YOOBAO-PINENG-CABLE-MFI-IPHONE-IPAD-LIGHTNING-CABLE-2-1A-FAST/491070539

Local Warranty/1080P DVB-T2 Digital TV Box/Set Top Box With Antenna/Tuner/Receiver with SAFETY MARK
Local Warranty/1080P DVB-T2 Digital TV Box/Set Top Box With Antenna/Tuner/Receiver with SAFETY MARK
Item Q&A
  • Question : Inquiry for the item from srideviMar 31, 2021

    Hi

    I am getting ‘no signal ‘ message often, pls find attached pic. Please suggest what should be done.

    Answer : [Re] Inquiry for the item from sridevi

    Dear customer,

    Please put the antenna nearby to the window.

    Thank you.

  • Question : Inquiry for the item from Angela TanMar 26, 2021

  • Question : Inquiry for the item from srideviMar 27, 2021

    Hi

    I have a Samsung flat screen tv bought in 2007 , it has hdmi port , can this ( DigitalBox - QD-66SG ) antenna and set top box work for the tv , pls respond

    Thank you

    Answer : [Re] Inquiry for the item from sridevi

    Dear customer,

    Sure can.

    Thank you.

  • Question : Inquiry for the item from tiger_cocoMar 10, 2021

    Why the youtube is not working

    Answer : [Re] Inquiry for the item from tiger_coco

    Dear customer,

    May I know you got buy the youtube dongle ?

    Thank you.

    Question : [Re] Inquiry for the item from tiger_coco

    No

    Answer : [Re] Inquiry for the item from tiger_coco

    Dear customer,

    If you want to see youtube thorugh the DVB-T2 box you must buy the youtube dongle.

    Thank you.

  • Question : Inquiry from CatherineFeb 28, 2021

    Dear seller Sim Lim Tower Tel: 6297 0676

    In 2018 I have previously purchase a set up box L2 Mini DVB-T2 Full HD 1080 with antenna and HDMI cable.
    Suddenly the receiver box seems not working. Need to get one unit of the receiver.

    At Q100 saw your sale item---> DigitalBoxLocal Warranty/1080P DVB-T2 Digital TV Box/Set Top Box With Antenna/Tuner/Receiver with SAFETY MARK
    Time Sale Price S$21.90 (31qty left, 2 qty per person) Delivery n1.00 via Qprime or store pick up at Sim Lim Tower

    Please confirm the price for the following WITHOUT THE 1M HDMI CABLE AS WE ALREADY HAVE IT --> IS THE PRICE $21.90 ???

    1) DigitalBoxLocal Warranty/1080P DVB-T2 Digital TV Box/Set Top Box With Antenna/Tuner/Receiver with SAFETY MARK QD-66SG+ACTIVE Antenna (dont need 1M HDMI cable)
    Model : QD-66SG+ACTIVE Antenna+1 Meter HDMI --- (DONT NEED HDMI CABLE AS WE ALREADY HAVE IT)
    Free Gift (Worth $19.90) : Remote Control+ AV Cable+ SAFETY MARK Adapter SG Local Warranty : 3 Months For Free

    iF THE PRICE IS $21.90 HOW DO WE ORDER FROM THE Q100 PLATFORM OR CAN WE GO DIRECT TO YOUR SHOP TO BUY.

    ALSO CAN WE BRING THE OLD BOX TO CHECK IF REALLY FAULTY AND TEST YOUR SAMPLE.

    Please call me if possible - Catherine at 97331066 and my email is seowpingk@yahoo.com.sg Or let me have the mobile of the person in charge so that we can make arrangement.

    We need the box asap.

    Rgds
    Catherine - Mob: 97331066
    under email - seowpingk@yahoo.com.sg

    Answer : [Re] Inquiry from Catherine

    Dear customer,

    If got any inquiry please contact to +65 93799806.

    Thank you.

+View all Notice, FAQ, Q&A >>
[SG version 3 Pin plug] Vue Door bell Wireless Doorbell / Self-power Doorbell / NO NEED BATTERY
[SG version 3 Pin plug] Vue Door bell Wireless Doorbell / Self-power Doorbell / NO NEED BATTERY
Item Q&A
  • Question : Inquiry for the item from dora_tanMar 30, 2021

  • Question : Inquiry for the item from fiJan 13, 2021

  • Question : Inquiry for the item from ellentayghJan 11, 2021

  • Question : Inquiry for the item from ellentayghJan 11, 2021

  • Question : Inquiry for the item from chentiongOct 17, 2020

+View all Notice, FAQ, Q&A >>
4 Port Multi USB Charger Touch LED Night Lamp Travel Power Adapter For UK EU and US| Local Warranty
4 Port Multi USB Charger Touch LED Night Lamp Travel Power Adapter For UK EU and US| Local Warranty
Item Q&A
  • Question : Inquiry for the item from yangyimei56Mar 25, 2021

    Is this fast charging?

    Answer : [Re] Inquiry for the item from yangyimei56

    Dear customer,

    It no got fast charging feeature.

    Thank you.

  • Question : 来自tongws910820会员的商品咨询。Dec 05, 2020

  • Question : Inquiry for the item from Lim****Jun 03, 2020

  • Question : Inquiry related delivery from soh****Jun 02, 2020

    Can self-collection yet?

    Answer : [Re] Inquiry related delivery from soh****

    Dear customer,

    Our shop is still close due to circuit breaker. Any inquiry can call 93799806.

    Thank you.

  • Question : Inquiry for the item from soh****May 22, 2020

    Are you all open for self-collection after 2 June 2020?

    Answer : [Re] Inquiry for the item from soh****

    Dear customer,

    We can not give you an answer now due we are still waiting futher notice from goverment. We can suggest customer to buy through delivery for this period.

    Thank you.

+View all Notice, FAQ, Q&A >>
Targus Smart Surge Protector | Power extension Safety Socket | Power plug | 4/6 Way
Targus Smart Surge Protector | Power extension Safety Socket | Power plug | 4/6 Way
Item Q&A
  • Question : Inquiry for the item from RSMar 25, 2021

    Hi -

    1. Is the 2.4A USB Fast charge current divided between two USB ports (for 4 socket model) - OR each port independently and simultaneously provides 2.4A charging current?

    2. Is there a level of purchase at which shipping is free?

    Thanks

    Answer : [Re] Inquiry for the item from RS

    Dear customer,

    1. Each ports simultaneously provides 2.4A charging current.
    2. Please contact to +65 93799806 if got further inquiry.

    Thank you.

  • Question : Inquiry for the item from G LeMar 03, 2021

    Hi this model able to on off individual switch? Or u have other model that can do that?

    Answer : [Re] Inquiry for the item from G Le

    Dear customer,

    Cannot.
    Just one switch to control all.

    Thank you.

  • Question : Inquiry for the item from G LeMar 03, 2021

    Hi this model able to on off individual switch? Or u have other model that can do that?

    Answer : [Re] Inquiry for the item from G Le

    Dear customer,

    This model no have individual switch.

    Thank you.

  • Question : Inquiry for the item from Thereaa23Dec 16, 2020

  • Question : Inquiry for the item from okoklahNov 27, 2020

+View all Notice, FAQ, Q&A >>
[3 Pin plug] Linbell G2/G3 Door Bell Self-Powered Batteryless Wireless Doorbell distance up to 100m
[3 Pin plug] Linbell G2/G3 Door Bell Self-Powered Batteryless Wireless Doorbell distance up to 100m
Item Q&A
  • Question : Inquiry for the item from SpencerMar 20, 2021

    Hi seller. I bought the Bell less then 1 month now spoil already. Press no sound even I out the receiver just beside the plug. So how?

    Answer : [Re] Inquiry for the item from Spencer

    Dear customer,

    If convenient you can bring come down to our shop inside Sim Lim Tower #02-20 for checking purpose.

    Thank you.

  • Question : Inquiry for the item from leowkJan 03, 2021

    hi Seller , if i havae the existing one with batt operated , can i get the wireless as a replacement ?

    Answer : [Re] Inquiry for the item from leowk

    Hi
    pls resend if not reply
    Thanks

    Question : [Re] Inquiry for the item from leowk

    hi Seller , if i havae the existing one with batt operated , can i get the wireless as a replacement ?

  • Question : Inquiry for the item from chrisarthur0511Jan 07, 2021

    Hi, I want to buy 1 transmitter + 2 Receivers, can you confirm that the receivers are 3 pin plug ?

    Thank you.

    Answer : [Re] Inquiry for the item from chrisarthur0511

    Hi
    pls resend if not reply
    Thanks

  • Question : Inquiry for the item from uknianDec 02, 2020

    If my neighbour also bought de same doorbell, wen someone presses on nbr’s doorbell, wil my doorbell ring too?

    Answer : [Re] Inquiry for the item from uknian

    Dear Customer,

    no it will not ring

    Regards,
    CEF

  • Question : Inquiry for the item from cheriepot71Nov 22, 2020

    Hi Seller,
    The receiver in the video indicates a 2 flat pin plug. Is there anyway it can be changed to a 3 pin ?

    Answer : [Re] Inquiry for the item from cheriepot71

    hello customer, for our product all of the doorbell reciever are 3 pin uk plug

+View all Notice, FAQ, Q&A >>
[SAFEVue] V9S 170°1080P FHD Car Camera Car DVR Premium Quality 1080P Full HD
[SAFEVue] V9S 170°1080P FHD Car Camera Car DVR Premium Quality 1080P Full HD
Item Q&A
  • Question : Inquiry for the item from hoocheeleongMar 16, 2021

  • Question : Inquiry for the item from lqg1991Feb 27, 2021

    1)How much will your partner charge for installation of dash cam hardwired to car battery?


    2)Need book apointment or just go when dash cam arrive?

    Answer : [Re] Inquiry for the item from lqg1991

    Dear customer,

    1. May i know you want to install for Japn/Korea car or Euro car ?
    2. Better just make an appointment in order to prevent wait.

    Thank you.

    Question : [Re] Inquiry for the item from lqg1991

    Korea car

    Answer : [Re] Inquiry for the item from lqg1991

    Dear customer,

    You can just choose the car installation service for Japan/Korea car inside our Qoo10 website.

    Thank you.

  • Question : Inquiry for the item from yen****May 22, 2020

  • Question : Inquiry related return and exchange from ntp****Feb 07, 2020

  • Question : Inquiry for the item from 233****Feb 04, 2020

    hi. camera in usb mode after I turn on the car. what can I do?

    Answer : [Re] Inquiry for the item from 233****

    Dear customer,

    May i know what model did you buy ? What USB mode do you mean?
    Thank you

+View all Notice, FAQ, Q&A >>
[SAFEVue] ACCESSORIES CAR Camera GS8000L/F178/C600/E330/E5380 Local Warranty
[SAFEVue] ACCESSORIES CAR Camera GS8000L/F178/C600/E330/E5380 Local Warranty
Item Q&A
  • Question : Inquiry for the item from elmocookie99Mar 14, 2021

    Hi,
    Do you sell the suction cup holder for Safevue V9S?

    Answer : [Re] Inquiry for the item from elmocookie99

    Dear customer,

    Yes.
    We got sell.
    You can come to our shop inside Sim Lim Tower #02-20 to purchase it.

    Thank you.

    Question : [Re] Inquiry for the item from elmocookie99

    It is not available online? May i know how much is it?

    Answer : [Re] Inquiry for the item from elmocookie99

    Dear customer,

    Yes.
    It's available at online.
    At the comment there you just write 'For V9S Use' will do.

    Thank you.

  • Question : Inquiry for the item from Jq0****May 25, 2020

    Hi Seller,

    I need a auction cup holder for my camera model FH06H.
    Can advise which is suitable?

    Answer : [Re] Inquiry for the item from Jq0****

    Attached a photo of my camera FH06H

    Question : [Re] Inquiry for the item from Jq0****

    Dear customer,

    If convenient you can bring come down to our shop inside Sim Lim Tower #02-20 to test the holder after the circuit break period.

    Thank you.

    Answer : [Re] Inquiry for the item from Jq0****

    OK. Thks.

    Question : [Re] Inquiry for the item from Jq0****

    Dear customer,

    You are welcome.

    Thank you.

    Answer : [Re] Inquiry for the item from Jq0****

    When will your shop open?

    Question : [Re] Inquiry for the item from Jq0****

    Dear customer,

    Our shop will open after the circuit break period.

    Thank you.

    Answer : [Re] Inquiry for the item from Jq0****

    Just to confirm.
    Is the shop already reopen?

    Question : [Re] Inquiry for the item from Jq0****

    Dear customer,

    Our shop still closed for this period.
    Any inquiry please contact to +65 93799806.

    Thank you.

  • Question : Inquiry for the item from sle****Sep 06, 2019

    Hello, i’m looking for cigarette lighter charging cable for FHD 1080, please may i seek your advice if this is available? Thank you.

    Answer : [Re] Inquiry for the item from sle****

    Dear customer,

    may i know which car model are you using now ?

    thankyou

    Question : [Re] Inquiry for the item from sle****

    Hi, am using Vios, this is my current charger, green light not on anymore, camera out of battery. Thank you!

    Answer : [Re] Inquiry for the item from sle****

    Vios

    Question : [Re] Inquiry for the item from sle****

    Dear Customer,

    It is okay for you to buy our product.
    THank you.

    Answer : [Re] Inquiry for the item from sle****

    Thank you for responding. However, please can you advise which model should i buy? You only have these in your list:
    C600
    E330
    E5380
    F178
    Which one to choose? Thank you.

    Question : [Re] Inquiry for the item from sle****

    Dear Customer,

    V9s will be better, please refer to the link below.
    Thank you.
    https://www.qoo10.sg/item/SAFEVUE-SAFEVUE-1080P-FULLHD-CAR-CAMERA-CAR-DVR-LOCAL-WARRANTY/412394008

    Answer : [Re] Inquiry for the item from sle****

    Thank you for the link. But i do not need to buy camera, it is working. Only want to buy the cigarette lighter charger. Which model in your list for accessories is ok for FHD 1080 please? Only want to buy the charging cable.

    Question : [Re] Inquiry for the item from sle****

    Cigarette lighter charging cable for this, please. Thanks.

    Answer : [Re] Inquiry for the item from sle****

    Dear Customer,

    I am not sure whether the pic your provide is what kind of USB.
    Is it mini USB or ?
    THank you.

    Question : [Re] Inquiry for the item from sle****

    This is Safevue FHD 1080 model. Do you have cigarette lighter charging cable for this model?

    Answer : [Re] Inquiry for the item from sle****

    Dear Customer,

    May i know what is the model number or the camera pic?
    THank you

    Question : [Re] Inquiry for the item from sle****

    Hi, i have managed to repair the faulty charger, the connection was loose. Thank you for responding to my queries.

    Answer : [Re] Inquiry for the item from sle****

    Dear Customer,

    You are welcome.

  • Question : Inquiry for the item from tsu****Jun 05, 2019

    hi do u sell V6S model suck suction cup holder?

    Answer : [Re] Inquiry for the item from tsu****

    Dear customer,

    We only got sell the V6S suction inside our shop which located at Sim Lim Tower #03-43.

    Thank you.

    Question : [Re] Inquiry for the item from tsu****

    How much is it? Is it possible to mail to me?

    Answer : [Re] Inquiry for the item from tsu****

    Dear customer,

    S$5 per pieces.
    Sure can mail to you via the Qexpress but you need to pay another S$5 for delivery charge.
    So total is S$10.

    Thank you.

SAFEVue 1080P Front and Rear Dual Channel Car Camera T6s with Local Warranty
SAFEVue 1080P Front and Rear Dual Channel Car Camera T6s with Local Warranty
Item Q&A
  • Question : Inquiry for the item from sharonsohMar 13, 2021

    Does it come with installation?

    Answer : [Re] Inquiry for the item from sharonsoh

    Dear customer,

    You need to choose the installation at the option during purchasing.

    Thank you.

    Question : [Re] Inquiry for the item from sharonsoh

    My car is mitsubishi made in Thailand so does it mean Japanese?

    Answer : [Re] Inquiry for the item from sharonsoh

    Dear customer,

    Yes.

  • Question : Inquiry for the item from moke72Feb 06, 2021

    Does the set come with kit ready for Park mode recording or I have to buy extra.

    Answer : [Re] Inquiry for the item from moke72

    Dear Customer,
    Yes the set come with Kit ready for park mode recording

  • Question : Inquiry for the item from moke72Feb 06, 2021

    Does the set come with kit ready for Park mode recording or I have to buy extra.

    Answer : [Re] Inquiry for the item from moke72

    Hi
    pls resend if no reply
    Thanks

  • Question : Inquiry for the item from susumaya88Jan 09, 2021

  • Question : Inquiry for the item from dj3ngoJan 12, 2021

+View all Notice, FAQ, Q&A >>
Vue Door Bell BZ-688/KQ688  Extra Transmitter/Receiver
Vue Door Bell BZ-688/KQ688 Extra Transmitter/Receiver
Item Q&A
  • Question : Inquiry for the item from swong65Mar 13, 2021

    Hi, am interested in KQ688 receiver. Pls do let me know when it will be available as the current page shows that there is no stock.
    Thanks.

    Answer : [Re] Inquiry for the item from swong65

    Dear customer,

    You can come to our shop inside Sim Lim Tower #02-20 to purchase it.

    Thank you.

Wireless Smart Plug Control by App Socket Outlet | Surge Protection | 3pin plug
Wireless Smart Plug Control by App Socket Outlet | Surge Protection | 3pin plug
Item Q&A
  • Question : Inquiry for the item from happygolucky138888Mar 12, 2021

  • Question : Inquiry for the item from happygolucky138888Mar 12, 2021

  • Question : Inquiry for the item from ckl****Dec 28, 2019

    Hi will device remember, or able to activate the timer schedule if lost Wi-Fi connectivity?

    Answer : [Re] Inquiry for the item from ckl****

    Dear customer,

    Yes it will remember
    Thank you

  • Question : Inquiry for the item from jas****Aug 09, 2019

    Hi, is there safety mark on the plug?

    Answer : [Re] Inquiry for the item from jas****

    Dear Customer,

    Yes, there is safety mark.

    Thank you!

    Question : [Re] Inquiry for the item from jas****

    Thank you..

    Answer : [Re] Inquiry for the item from jas****

    Dear Customer,

    You are welcome.

New Xiaomi Monitor hanging lamp Screen Bar Desk lamp LED light Wireless Remote
New Xiaomi Monitor hanging lamp Screen Bar Desk lamp LED light Wireless Remote
Item Q&A
  • Question : Inquiry for the item from cprMar 12, 2021

    Can I check how secure is the lock for the screenbar?

    I tend to tilt my screen a little to the left and right from time to time (around 45 degrees), would the screenbar be able stay secure or do i have to remove it when i want to tilt my screen?

    Answer : [Re] Inquiry for the item from cpr

    Dear customer,

    No problem
    Totally secure.

    Thank you.

  • Question : Inquiry for the item from Hkl AzizJan 26, 2021

  • Question : Inquiry related delivery from faizkader1981Jan 07, 2021

    Hi able to purchase self collect? In-store

    Answer : [Re] Inquiry related delivery from faizkader1981

    Hi
    pls resend if not reply
    Thanks

Authentic Vstarcam C22Q-Plus 4MP IP Camera CCTV Support 5G Wifi|SD Card Slot Pan/Tilt | Night Vision
Authentic Vstarcam C22Q-Plus 4MP IP Camera CCTV Support 5G Wifi|SD Card Slot Pan/Tilt | Night Vision
Item Q&A
  • Question : Inquiry for the item from sricctv02Mar 11, 2021

  • Question : Inquiry for the item from uncle_sam_leeFeb 16, 2021

    Can this camera installed on the ceiling? I would imagine the camera would be upside down with the app able to adjust the image.

    Answer : [Re] Inquiry for the item from uncle_sam_lee

    Hi
    pls resend if no reply
    Thanks

  • Question : Inquiry for the item from RoobanFeb 04, 2021

  • Question : Inquiry for the item from hyunjoOct 17, 2020

  • Question : Inquiry for the item from irenexinSep 29, 2020

+View all Notice, FAQ, Q&A >>
Wireless WiFi Smart Intercom Video Doorbell /166° Super Wide Angle/Night Vision /Two Way Audio
Wireless WiFi Smart Intercom Video Doorbell /166° Super Wide Angle/Night Vision /Two Way Audio
Item Q&A
  • Question : Inquiry related cancel and refund from wwjjssddMar 04, 2021

    I would like to return item for a full refund. I am unable to setup the video doorbell.

    Answer : [Re] Inquiry related cancel and refund from wwjjssdd

    I can come down to your store or send it back by post for the refund.

    Question : [Re] Inquiry related cancel and refund from wwjjssdd

    Dear customer,

    For the refund please request from the Qoo10 side then only we can proceed.

    Thank you.

  • Question : Inquiry for the item from MEHMEHKOHJan 24, 2021

  • Question : Inquiry for the item from nikkyJan 18, 2021

  • Question : Inquiry from nikky.sarnoJan 15, 2021

  • Question : Inquiry for the item from fiJan 13, 2021

+View all Notice, FAQ, Q&A >>
100% Copper Digital TV Antenna / 35dBi Active Indoor Antenna for DVB T2 Box / DVB-T2 TV Box
100% Copper Digital TV Antenna / 35dBi Active Indoor Antenna for DVB T2 Box / DVB-T2 TV Box
Item Q&A
  • Question : Inquiry for the item from twtan_mailMar 03, 2021

    hi - I have a LG 43LM5700PTC TV. Can I know if it will require the DVB-T2 box or I can just get the antenna?

    Answer : [Re] Inquiry for the item from twtan_mail

    Dear customer,

    Just buy the antenna will do since your TV is digital ready.

    Thank you.

  • Question : Inquiry for the item from preloved13Jan 21, 2021

    Hi, how do i know if i need the box, or just the antenna?

    i have a Sharp LC 70 Le 735x 70" sharpTV.

    bought around 2013. can u advice me what i need to be able to watch local channels? or more? i dun have a starhub box

    Answer : [Re] Inquiry for the item from preloved13

    hi, any advice?

  • Question : Inquiry for the item from nelly_san21Jan 20, 2021

  • Question : Inquiry for the item from limikboDec 04, 2020

    May I check if it is plug n play? Cos I can’t get the channels after I followed your video instructions to plug in.
    Can help advise if I may have done anything wrong?
    I saw all your reviews that it is plug in n search ok already.
    My tv is samsung ua55d7000lm.- I Enquiried w your before the purchase.

    Answer : [Re] Inquiry for the item from limikbo

    Dear Customer,

    you would need to get a tv box with DVB-T2 in order for you to search for channels, as your tv does not have it inbuilt into it.

  • Question : Inquiry for the item from limikboDec 02, 2020

    Hi hi my TV is Samsung US55D7000LM.
    Which one do I need?

    Answer : [Re] Inquiry for the item from limikbo

    Dear Customer,

    depending on your signal you can choose between active and passive. active antenna can receive more stronger signal

    Regards,
    CEF

+View all Notice, FAQ, Q&A >>
Authentic Vstarcam C7815WIP-Plus 720P HD  Outdoor Wireless IP Camera CCTV SD Card Slot  Night Vision
Authentic Vstarcam C7815WIP-Plus 720P HD Outdoor Wireless IP Camera CCTV SD Card Slot Night Vision
Item Q&A
[SAFEVue] Rear View Mirror E330 RD30 1080P FullHD Car Camera HD  LOCAL WARRANTY
[SAFEVue] Rear View Mirror E330 RD30 1080P FullHD Car Camera HD LOCAL WARRANTY
Item Q&A
  • Question : Inquiry for the item from daryltng1244Feb 09, 2021

    May I know the connector into the camera - is it usb ? Wanted to see if I can reuse my current power cable with the current connector. Thanks.

    Answer : [Re] Inquiry for the item from daryltng1244

    Dear Customer,

    you can use a micro usb cable with 5v 1-2A

    Regards,
    CEF

  • Question : Inquiry for the item from dchiashSep 11, 2020

    Hi,if i select installation as well
    , where will it be installed at? Thks

    Answer : [Re] Inquiry for the item from dchiash

    Dear customer,

    Installation will be at Kim Keat. Please contact 9379 9806 on whatsapp for more information.

    Thank you.

  • Question : Inquiry for the item from chu****Oct 04, 2019

SAFEVue Wireless HD Smart 180° IP Camera VR6 | Night Vision
SAFEVue Wireless HD Smart 180° IP Camera VR6 | Night Vision
Item Q&A
  • Question : Inquiry for the item from ZhiQiJan 31, 2021

    Hi

    #1 I don’t have wifi at home , can I use my mobile data hotspot to connect ?

    #2 can I view the cam from my iPhone if I’m at work ?

    Answer : [Re] Inquiry for the item from ZhiQi

    Dear Customer,

    For your first question, Yes you can connect, but it will not be stable.
    For your second question, Yes you can view the cam when you are at work. Just make sure that the cam is connect to your mobile hotspot when you want to view it.

  • Question : Inquiry for the item from kyDec 18, 2020

  • Question : Inquiry for the item from kkerensaaDec 18, 2020

    1. Does it have secure login with password to prevent unauthorised access be outsiders ?

    2. For 32GB micro SD Card, how may days recording is stored before overwrite ?

    Thanks

    Answer : [Re] Inquiry for the item from kkerensaa

    Dear Customer,

    it is recommended to secure it a password so that you can prevent people from accessing your camera, basically a 2nd layer of password

    2. For the 32gb micro sd card it can record about 2-4 days

    Regards,
    CEF

  • Question : Inquiry from 239****Mar 22, 2019

    Just to find out whether your company is the GST registered cmpany?

    Answer : [Re] Inquiry from 239****

    Dear customer,

    You buy anything we not included any GST.

    Thank you.

SAFEVue Micro USB Lead Adapter with SAFETY MARK for VStarcam /Local Warranty
SAFEVue Micro USB Lead Adapter with SAFETY MARK for VStarcam /Local Warranty
Item Q&A
  • Question : Inquiry for the item from jonas0924Jan 15, 2021

  • Question : Inquiry for the item from rickngtcDec 29, 2020

    I noted you don’t sell this type of adapter any more but the IP Cam still in working order which I tested my other cam power adapter. Is there any solution to convert the micro USB adapter into round type adapter or other power convertor adapter. Please advise as I have several cam that needs this power adapter. Thanks.

    Answer : [Re] Inquiry for the item from rickngtc

    Hi
    pls resend if no reply
    Thanks

  • Question : Inquiry for the item from GammalicAug 24, 2020

    Hi
    I have the old version of the v starcam (Not the one with USB charging port), can this adaptor be used on it? I
    Remember buying from you this adaptor before and it came with a usb extension cord to be connected to the adaptor (see photo).

    Answer : [Re] Inquiry for the item from Gammalic

    Dear customer,

    If you need the power adaptor for the old Vstarcam, put a comment during checkout saying you need the round type connector.

    Thank you.

  • Question : Inquiry for the item from etenbubbleAug 15, 2020

  • Question : Inquiry for the item from yee****Jun 27, 2020

    Hi,

    Do you have model 7824 adapter?

    Answer : [Re] Inquiry for the item from yee****

    Dear customer,

    Yes.
    We got.
    Any inquiry please contact to +65 93799806.

    Thank you.

+View all Notice, FAQ, Q&A >>
HIKVISION SAFEVue Dahua CCTV Solution Package | IP Camera | On Site Installation Available
HIKVISION SAFEVue Dahua CCTV Solution Package | IP Camera | On Site Installation Available
Item Q&A
  • Question : Inquiry for the item from ValDec 16, 2020

    Can this product connect to mobile phones?

    Answer : [Re] Inquiry for the item from Val

    Dear Customer,

    yes it can be connected to mobile phone and be remotely viewed, playback and retrieving of footage

    Regards,
    CEF

    Question : [Re] Inquiry for the item from Val

    Okay awesome can I choose the date for the installation?

    Answer : [Re] Inquiry for the item from Val

    Is the installation provided or I have to pay for the fees?

    Question : [Re] Inquiry for the item from Val

    Dear Customer,

    Installation fees will be counted seperately

    Regards,
    CEF

    Answer : [Re] Inquiry for the item from Val

    Whats the price?

    Question : [Re] Inquiry for the item from Val

    Hi
    pls resend if no reply
    Thanks

    Answer : [Re] Inquiry for the item from Val

    Price for the installation

    Question : [Re] Inquiry for the item from Val

    Hi
    pls resend if not reply
    Thanks

  • Question : Inquiry for the item from claireDec 17, 2020

    My house no wifi. Can this work?

    Answer : [Re] Inquiry for the item from claire

    Dear Customer, it can work. If you have anymore inquiry, please contact us at 9079 9806

  • Question : Inquiry for the item from AngelineAug 19, 2020

  • Question : Inquiry for the item from che****Jul 12, 2020

  • Question : Inquiry for the item from lin****Jun 13, 2020

+View all Notice, FAQ, Q&A >>
Xiaomi PINENG® Romoss® and Yoobao® 5000 to 20000mAh Power Bank
Xiaomi PINENG® Romoss® and Yoobao® 5000 to 20000mAh Power Bank
Item Q&A
  • Question : Inquiry for the item from yo_ki23Dec 15, 2020

  • Question : Inquiry for the item from wil****Dec 20, 2019

    Which model recommended for samsung galaxy note 10+? Prefer compact size. Charge 1-2 times.

    Answer : [Re] Inquiry for the item from wil****

    Dear customer,

    I would recommend romoss sense 6 plus as it have 20000 and have fast charging .
    Thank you

    Question : [Re] Inquiry for the item from wil****

    Thank you for the reply however this romoss sense 6 plus is too bulky and heavy for my liking. I prefer smaller and lighter powerbank but need fast charging for my note 10 plus. Do you have any?

    Answer : [Re] Inquiry for the item from wil****

    Dear customer,

    Only sense 6Plus have fast charging . Maybe you can consider sense 4 ? it is smaller and 10 000mAh can charge your phone 2 times if full battery .
    Thank you

  • Question : Inquiry related delivery from jac****Dec 18, 2019

    Hi Seller
    If I order today, can deliver by 23Dec?

    Answer : [Re] Inquiry related delivery from jac****

    Dear customer,

    Can . Qxpress will take about 3-5 days
    Thank you

  • Question : Inquiry for the item from anv****Oct 22, 2019

    Hi! Will there be a restock for yoobao PL-12 pink?

    Answer : [Re] Inquiry for the item from anv****

    Dear customer,

    Nope we do not have stock sorry .
    Thank you

  • Question : Inquiry from dap****Aug 25, 2019

    Hi seller's, do you sell silicone cover for model PN 999 20AH powerbank?

    Answer : [Re] Inquiry from dap****

    Dear Customer,

    I'm sorry no we don't sell the cover

    Thank You
    Thank you.

    Question : [Re] Inquiry from dap****

    Alright thanks

    Answer : [Re] Inquiry from dap****

    Dear Customer,

    You are welcome.
    THank you.

+View all Notice, FAQ, Q&A >>
Linbell G4 2020 3-Pin SG ver Plug Self-powered Wireless doorbell Distance Up to 80m
Linbell G4 2020 3-Pin SG ver Plug Self-powered Wireless doorbell Distance Up to 80m
Item Q&A
  • Question : Inquiry for the item from cagvelasquezNov 28, 2020

Smart IP Camera/CCTV Onsite Installation Service| Professional Installation and Setup| SPF License
Smart IP Camera/CCTV Onsite Installation Service| Professional Installation and Setup| SPF License
Item Q&A
  • Question : Inquiry for the item from weeDec 05, 2020

  • Question : Inquiry from chl****May 20, 2020

  • Question : Inquiry for the item from bab****Aug 20, 2019

    Hi

    I would like to get a camera but do not know which one I should buy, I need one to be installed outside my unit and be able to see the surrounding movement using my handphone should there be someone at the door, my fibre net is 1Gbps.

    Thanks
    Irene

    Answer : [Re] Inquiry for the item from bab****

    Dear Customer,

    You can consider Vstarcam , it offers 2 way audio , motion dec & more .. would recommend you C65SG-PLUS as it is smaller sized ,for you to placed outside your corridor. You can come down to our store located at sim lim tower 03-43

    Thank you.

  • Question : Inquiry for the item from 261****Jul 04, 2019

    Is it $80 for installation of any cameras or your shop cctv?

    Answer : [Re] Inquiry for the item from 261****

    Dear customer,

    This S$80 is only for any wireless IP cameras.

    Thank you.

  • Question : Inquiry for the item from ben****Apr 30, 2019

    If I purchase this service, do i still need to buy the 2m extension wire with the camera?

    Answer : [Re] Inquiry for the item from ben****

    Dear customer,

    Not need.
    Our installation service had included all the cabling work already.

    Thank you.

+View all Notice, FAQ, Q&A >>