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Item	Question & Answer
[ECOMASK BAG] Eco Dry Mask Pouch Case Better way to keep your maskMade in Korea Free shipping Item Q&A	Question : Inquiry for the item from jessOct 25, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from jess Secret Inquiry Question : [Re] Inquiry for the item from jess Secret Inquiry Question : Inquiry for the item from meredithng81Jul 28, 2020 how to "refresh" the ECODRY? Answer : [Re] Inquiry for the item from meredithng81 Dear. Customer Thanks for your inquiry, it doesn't need to refresh, can keep more than a year. It last very long time as we decribed in the product page. Thanks :)
[DeoGlobal] Effective tea for health/ reduce body fat/ immunity against virus/ Korean taste 50T tea Item Q&A	Question : Inquiry for the item from botanical40Oct 09, 2020 Hi, i checked the package but found no expiry date, where can i check for the expiry date? Thk u. Answer : [Re] Inquiry for the item from botanical40 Dear. Customer. Question : [Re] Inquiry for the item from botanical40 Thanks for your inquiry, we usually send the lastest ver. of the product, expire date will be till 2year after you received the products, but you should keep those product in the cool and dry place. Humid area is not recommended to keep for a long time. Thanks :) Question : Inquiry for the item from botanical40Sep 29, 2020 Hi, may i ask which tea can help to reduce blood sugar? Thk u very much. Answer : [Re] Inquiry for the item from botanical40 Dear. Customer Question : [Re] Inquiry for the item from botanical40 Thanks for your inquiry, usually Chamomile is well know for reduce blood sugar :) Question : Inquiry for the item from terencchuaSep 08, 2020 Can you recommend the best tea for cancer patients? (Without caffeine) Thanks! Answer : [Re] Inquiry for the item from terencchua Dear. Customer Thanks for your inquiry, this is very tough question. most of our products are good for health since it is made with organic with non or less caffeine, however I do not recommend the good tea for cancer paitent since Im not a doctor. You may able to ask doctor for good tea for the patient, answer from hospital is good for you choose the taste of tea. Sorry for my insufficient answer. Thanks:) Question : Inquiry for the item from 236***Jun 22, 2020 Hi Seller, Which tea is good for weight loss? Answer :* [Re] Inquiry for the item from 236**** Dear, Customer Thanks for your inquiry, Puer, Hibiscus, Mate, Calamansi is helpful for diet, however please note, these are supporting losing weight, cannot confirm 100% losing weight if you drink the tea. I still think the best way of diet is less eat, no fried food, everyday running with drinking tea, thanks and have a good day!! :) Question : Inquiry for the item from hho***Jun 14, 2020 Hi Seller, Please provide your feedback ASAP please ? Thanks Regards Xavier Answer :* [Re] Inquiry for the item from hho**** Dear. Customer Please be well informed my previous message. Thanks :) Question : Inquiry for the item from hho***Jun 13, 2020 Hi, I would like to order the below favour 10 bags each Hibiscus Noni Rooibos Fennel Mate How should I place my order ? Thanks Regards Xavier Answer :* [Re] Inquiry for the item from hho**** Dear. Customer Please order falling in love 50T, and let me know your order no. Then I will check and send you those different 10T. Look forward to seeing your order. Thanks :) Question : Inquiry for the item from liw***Jun 06, 2020 Hello! I would like to ask if you have any products or are able to sell anything like: Malt barley flour or tea bagged malted barley flour? Thank you! 😊 Answer :* [Re] Inquiry for the item from liw**** Dear. Customer we are able to have this item, but different brand for you. Problem is the delivery cost from Korea to SG might a bit expensive since it is quite heavy. I think it will be possible if you order less weight product. Thanks for your inquiry :) Question : [Re] Inquiry for the item from liw**** How much is it? Answer : [Re] Inquiry for the item from liw**** Dear. Customer Since here is Qoo10 store, we cannot talk about other product which is not selling in Qoo10, please contact gdhs02@gmail.com then we will handle your request. Thanks and have a good day :) Question : Inquiry for the item from ser***May 01, 2020 Hi, I am currently pregnant, may I know if pu er or honey brush tea is safe for pregnacy? Answer :* [Re] Inquiry for the item from ser**** Hello, Customer. Thanks for your inquiries, there are no artificial flavour and colors in the tea. However, you may check with doctor whether you are able to drink the tea or not. It is not able to give you certain answer since we are not a doctor. Hope you have a good day :) Question : Inquiry for the item from sim***Apr 17, 2020 I do nt wnt to have only one flavour in 50teabags.I wnt is of many flavours tat i can choose in 50teabags Answer :* [Re] Inquiry for the item from sim**** Hello, Customer Thanks for your message, which taste do you want to mix up, you can order Falling in Love and let me know which taste you want to have in one pack for 50pcs. We will mix up for you. Thanks. Question : Inquiry for the item from alo***Apr 14, 2020 Hi! How many grams for 1 tea bag of Falling In Love, rosehips, and hibiscus? Answer :* [Re] Inquiry for the item from alo**** Dear. Customer Thanks for your inquiry, most of product for 50pcs is 90-100g around. Please be well informed and have a good day!! :) Question : Inquiry for the item from bbr***Mar 29, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from bbr**** Secret Inquiry Question : Inquiry for the item from chi***Mar 11, 2020 Hi seller, does the hibiscus tea contains any extra coloring? Because the red color never fade and still as darker red as it is, even i have used the same bag into the water. Thanks Answer :* [Re] Inquiry for the item from chi**** Dear. Custoemr As far as we're informed from manufacturer, there is no additional coloring in the tea bag. We still can find the green dark color stain when we drink the greentea for a long time with same cup. Hope this answer will be helpful, any doubt please contact us again, have a good day:) Question : Inquiry for the item from ang***Jan 18, 2020 Hi, what is the weight of 1 teabag? For peppermint & burdock? Answer :* [Re] Inquiry for the item from ang**** Hello, Custoemr Thanks for your inquiry, peppermint is 24g/pack including 10teabags. Please be well informed. Thanks :) Question : Inquiry related delivery from qoo***Sep 29, 2019 Is your tea bags made of plastics or cloth? Answer :* [Re] Inquiry related delivery from qoo**** Hi. Thank you for your question. The teabags are made of cloth for hygiene. Question : [Re] Inquiry related delivery from qoo**** It looks like plastic Answer : [Re] Inquiry related delivery from qoo**** The packaging is plastic, and contents of teabag is made of cloth. Question : [Re] Inquiry related delivery from qoo**** Thank you Answer : [Re] Inquiry related delivery from qoo**** . Question : Inquiry for the item from tmy***Oct 02, 2019 Can make as hot tea? Answer :* [Re] Inquiry for the item from tmy**** Hi. Thank you for your question. Absolutely yes. You can make as hot and ice both. Hope it helps you before buy. Thank you. Question : Inquiry for the item from koh***Sep 15, 2019 Hi, I would like to check with you on the expiry date of the peppermint tea? Thx. Answer :* [Re] Inquiry for the item from koh**** All of our product's expiry date is on the backside. Also tea bag will be fine for at least 1 year in the pantry. But even long after that, they might change color or flavor. Question : Inquiry for the item from xin***Aug 26, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from xin**** Secret Inquiry Question : Inquiry for the item from Lee***Aug 17, 2019 what is the expiry date for Calamansi tea? Answer :* [Re] Inquiry for the item from Lee**** All of the product's expiry date is on the back side. . (Aug 21, 2019 08:20) Question : Inquiry for the item from che***Aug 15, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from che**** Secret Inquiry Question : Inquiry for the item from chl***Aug 10, 2019 Hi, for the Falling In Love Day tea, is it made of real fruit pieces? Any tea leaves inside? Thanks. Answer :* [Re] Inquiry for the item from chl**** Thank you for your question. Yes! Its all made of real fruit pieces with little pieces of rose hip, lemongrass leaves. Also taste is very sweet and flavor. . (Aug 16, 2019 09:05) Question : Inquiry for the item from xia***Jul 27, 2019 Hi, may know which tea flavours have a sweet taste? Thanks. Answer :* [Re] Inquiry for the item from xia**** For sweet flavours, I recommend you -Rooibos -Ravender -Jamine -Peppermint -Chamomile -Ginger Lemon -Falling in Love Hope it help before you choose. Question : Inquiry for the item from bab***Jul 21, 2019 Product made in Korea or China? Description says place of origin is China. Answer :* [Re] Inquiry for the item from bab**** It's place of origin is China. Question : Inquiry for the item from sen***Jul 20, 2019 The puer tea is raw (green tea) or ripe (black tea)? Answer :* [Re] Inquiry for the item from sen**** The puer tea of leaf is ripe. Question : Inquiry for the item from yce***Jul 07, 2019 Hi seller, possible to mix product for the 3 bags? Thanks! Answer :* [Re] Inquiry for the item from yce**** Hi. Thank you for your question. No. Its impossible to mix for the 3 bags. All of options for same types 3 pockets each. Thank you. Question : Inquiry for the item from wal***Jul 06, 2019 Hi! Are all the teas organic? Answer :* [Re] Inquiry for the item from wal**** Hello. Thank you for your question. Yes all of teas are organic! Question : Inquiry for the item from est***Jul 06, 2019 Hi, seller. U got too many favour types of tea. Does it's possible to buy 1 packet each types so that can try which favour like best, then can order more, sometimes afraid the taste don't like it and need to drink 3 packets, at least even don't like it, 1 packets can finish more easily. Answer :* [Re] Inquiry for the item from est**** Hi! Thank you for your question. Unfortunately, we have no option for only 1 packet each. If you're afraid to taste which is good or don't like, I recommend you to buy 1 option first. And I'll let you know and recommend which is goods for sale. 1. Puer tea. 2. Hibiscus 3. Rooibos 4. Peppermint. 5. Honey Bush 6. Mate 7. Chamomile 8. Rose Hip 9. Falling in Love Hope it helps to buy before you choose. Thank you. Question : Inquiry for the item from sim***Apr 26, 2019 Wats the expiry date for tis curreny batch peppetmint tea Answer :* [Re] Inquiry for the item from sim**** Thank you for your question and giving attentions. Our tea bag products are made in Korea / April, 2019. Also tea bag will be fine for at least a year in the pantry. But even long after that, they might change color or flavor. Question : [Re] Inquiry for the item from sim**** Thks😊 Answer : [Re] Inquiry for the item from sim**** Thank you. Hope you enjoy our products :) Question : Inquiry for the item from kat***May 01, 2019 Secret Inquiry Question :* Inquiry for the item from lit***Apr 28, 2019 I ordered Moringa tea but the package all in Korea words how do I know if it is the tea I order Question :* Inquiry for the item from ivy***Apr 28, 2019 Which is the most effective for weight lost? Need how many packets to see effect? Thanks Question :* Inquiry for the item from san***Mar 21, 2019 Drink hw many times per day and before or after food? Answer :* [Re] Inquiry for the item from san**** Thank you for your question. 2 or less time will be good [er day. Because hyperingestion will cause your health to suffer. Thank you and have a nice day:) Question : [Re] Inquiry for the item from san**** Before or after meal? And one pkt can drink HW many times Answer : [Re] Inquiry for the item from san**** you can drink after meal, because it could help your digestion. and we have 10 teabags in one pack. Thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
[DeoGlobal] African Red Tea/ Non-Caffein tea/ Improves blood circulation / Rooibos Tea / 10T+10T+10 Item Q&A	Question : Inquiry for the item from chansc.1111.1111Aug 16, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from chansc.1111.1111 Secret Inquiry Question : [Re] Inquiry for the item from chansc.1111.1111 Secret Inquiry Answer : [Re] Inquiry for the item from chansc.1111.1111 Secret Inquiry
Korean Traditional Cloth for Woman Modified Hanbok Jeogori / made in Korea / Black pink worn style Item Q&A	Question : Inquiry for the item from MimiAug 12, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Mimi Secret Inquiry
[DeoGlobal] Tea Day 30T+30T+30T+Free gift 10T (20 Different Type of Teabags) / HIBISCUS / PUERTEA Item Q&A	Question : Inquiry for the item from syh***Jul 07, 2020 When is the expiry date? Answer :* [Re] Inquiry for the item from syh**** Dear. Customer Thanks for your request, we usually send the just manufactured product to the customer. and usualy can keep 2years in cooling space. Thanks for your intention and have a good day :) Question : Inquiry for the item from tay***Jun 06, 2020 Hi I’m keen to get 100 pcs - 1 order buy possible to allow 5 types to choose? Each 2 pack of 10 (20bags for each flavour) Answer :* [Re] Inquiry for the item from tay**** Dear. Customer It is possible if you really want to try those 5tastes. You can order at first for 100pcs(choose any products), after that leave the memo or send me message. Then I will check your order and send you any taste you want. Hope this will be good for you. Thanks and have a good day :) Question : Inquiry for the item from syg***May 27, 2020 I will get a total of 100 tea bags? Is Lemon Balm tea really good for anxiety, depression and insomnia? I haven't tried lemon balm yet and not sure how it taste like as one reviewer said it tastes horrible, no offence. Answer :* [Re] Inquiry for the item from syg**** Dear. Customer Thanks for your inquries. According to report, it's proved that there are many good effectiveness on Lemon Balm tea. It is quite helpful, but it is not a medicine prescribed by doctor. So we can not confirm it will get rid of all the things you are worried about. Everyone has different taste, some people don't like it although it's very famous and welcome tea. If you hesitate to order Lemon Balm, you are able to order what you like or something the taste you know already, and leave a message here to send you some samples to taste Lemon Blam. I will send it for free to let you try. Thanks and have a good day :) Question : [Re] Inquiry for the item from syg**** Sure, I had ordered using another acct and thanks for offering to give me samples. I only ordered lemon balm and lavender. If you would like to throw in some sample on Lemongrass or other flavours would be good. Appreciate your honest comments. Intend to share with colleagues and friends. So it is total 100 tea bags per order? My order number is 32142439. Thanks in advance. Answer : [Re] Inquiry for the item from syg**** This is my order Question : [Re] Inquiry for the item from syg**** Dear. Customer Thanks for your messages. Today we are sending Lemon Balm 90T + Lavendar 10T + Lemon Grass 2T (Smaple)+ Pumpkin & Red Bean 2T(Sample, most famous tea in Korea nowadays) will be sent to you. Hope you will be enjoying our tea. Thanks and have a good day :) Thanks Answer : [Re] Inquiry for the item from syg**** Appreciate that. Question : [Re] Inquiry for the item from syg**** Welcome, enjoy your weekend :) Question : Inquiry related cancel and refund from cry***Jul 25, 2019 My order 299923571, I brought 30 +30+30+10 free. But only received 10+10+10, can u please check and refund me or send me the correct order. 2 days no response from Seller. Answer :* [Re] Inquiry related cancel and refund from cry**** Please response .... Question : [Re] Inquiry related cancel and refund from cry**** I apologize you first for my late response. I'll check what you ordered and will send you what I missed. It'll waste 2 or more days for business day. Thank you and apologize you once again for my bad services. Question : Inquiry for the item from kel***Jul 23, 2019 Hi seller, can I know where the moringa tea come from? Answer :* [Re] Inquiry for the item from kel**** It's place of origin is Indonesia. Question : Inquiry for the item from gra***Jun 26, 2019 Hi seller how is packing of each teabags? 10 teabags in one pack, 30 teabags will be 3 packs? What is the expiry date for all your teabags? Thanks Answer :* [Re] Inquiry for the item from gra**** Thank you for your question! We have 10 teabags in one pack. 30 teabags will be 3 packs. All of tea bag will be fine for at least a year in the pantry. But even long after that, they might change color or flavor. Question : [Re] Inquiry for the item from gra**** Can I keep in fridge for longer storage if I can't finish in a year? Thanks Answer : [Re] Inquiry for the item from gra**** We prefer avoid sunlight, keep it dry, and cool places. But if you keep it in fridge for longer, it might change bit of flavor. Question : [Re] Inquiry for the item from gra**** Ok noted tks Answer : [Re] Inquiry for the item from gra**** Thank you, Have a nice day :) +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
[DeoGlobal] Therapy relieving constipation and Prevent bloating / Burdock Root Tea / 10T+10T+10T Item Q&A	Question : Inquiry for the item from eri***Jun 20, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from eri**** Secret Inquiry Question : [Re] Inquiry for the item from eri**** Secret Inquiry Answer : [Re] Inquiry for the item from eri**** Secret Inquiry Question : Inquiry for the item from eri***Jun 20, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from eri**** Secret Inquiry Question : Inquiry for the item from eri***Jan 14, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from eri**** Secret Inquiry
[made in Korea] Reusable Washable Mask Earloop Respirators Singapore HOT weather For Circuit Break Item Q&A	Question : Inquiry for the item from reb***Jun 09, 2020 Hi how to wash and care for the mask? And what type of inserts should i use for the inner part? Answer :* [Re] Inquiry for the item from reb**** Dear. Customer Gently Hand wash is recommended, washing machine is too strong to wash this mask. At least 30 times will be okay, Regarding inner part, we cannot sell the filter to Singapore, since Korea government still never allow us to export those itme to overseas. This prodcut is not protecting virus, this is for hot weather and simply wear when you go out since you must wear mask when you go out in Singapore. It is cooling materials, that means it is very thin for cooling purpose with high quality materials. Thanks for your understanding in advance and have a good day :) Question : Inquiry for the item from Jas***Jun 03, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from Jas**** Secret Inquiry Question : [Re] Inquiry for the item from Jas**** Secret Inquiry Answer : [Re] Inquiry for the item from Jas**** Secret Inquiry Question : Inquiry for the item from j.w***Jun 03, 2020 7 Days means only can use for 8 Days? Answer :* [Re] Inquiry for the item from j.w**** 7DAYS means can use for 7 days? Question : [Re] Inquiry for the item from j.w**** Dear. Customer Thanks for your inquiry, It's just brand name, doesn't mean can use only 7days, it is available to wash more than 30 times. Quality won't be changed. Please be well informed and have a good day:) Question : Inquiry for the item from Apr***Jun 02, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from Apr**** Secret Inquiry
[doctorel] Korea Bamboo Charcoal Toothpaste/ Buy 2 Get 1 free!! / 120ml / made in Korea Item Q&A	Question : Inquiry for the item from rac***May 15, 2020 Hi seller I like to check isit the toothpaste already expired ? Is on 2017 . Answer :* [Re] Inquiry for the item from rac**** Hi Seller may I know when the expire date for the toothpaste ? Thanks. Question : [Re] Inquiry for the item from rac**** Dear. Customer. Thanks for your messages, it's just manufactured. It will be till 17th Mar, 2023 Still enough time to use. 23(Year).03(Month).17(Date) Please be well informed. Thanks :) Answer : [Re] Inquiry for the item from rac**** Noted with thanks . Question : [Re] Inquiry for the item from rac**** Welcome, have a good day !! :)
[DeoGlobal] For your Skin Hair and Health / Chamomile Tea / 10T+10T+10T Item Q&A	Question : Inquiry related delivery from pky***May 05, 2020 Hi, can I check how long will delivery takes? Thanks Answer :* [Re] Inquiry related delivery from pky**** Dear. Customer Thanks for your inquiry, it usually takes 5-7days to receive. Product directly deliver from Korea to Singapore. Thanks and have a good day :) Question : Inquiry for the item from xin***Nov 12, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from xin**** Secret Inquiry
Anti-COVID19 mask Washable Reusable 3D Black Mask Fashionista / Buy2 Get1 Free Item Q&A	Question : Inquiry for the item from yua***Apr 25, 2020 Hello! How many wash can each mask last? Answer :* [Re] Inquiry for the item from yua**** Hello, Customer Thanks for your inquiries, it is available to wash as many as you need according to manufactuer. You are able to use washing machine or gently wash with your hands after daily using. Thanks :) Question : [Re] Inquiry for the item from yua**** Hi! What material? Is it long term or up to max 4 wash.per mask? Thanks! Answer : [Re] Inquiry for the item from yua**** Measurement 28 x 13 is dimension of folded or full mask? Thanks Question : [Re] Inquiry for the item from yua**** Hi, customer Thanks for your questions. Material is Polyester, and it is going to wash depending on using nicely or not. 28*13 is full mask dimension. Thanks and have a good day :)
[KINIA 8Pack] ★remove 99.9% germs★Hand Sanitizer Travel Sized Keychain Carriers - 8-1 fl oz Item Q&A	Question : Inquiry related delivery from 234***Apr 07, 2020 How long is shipping? I see it's from the US.... Answer :* [Re] Inquiry related delivery from 234**** Dear. Customer Thanks for your inquiry, It usually 8-12days from USA to Singapore. Maybe slightly delayed than usual due to COVID-19 issues in USA. Thanks and have a good day :)
[Purell Advanced Hand Sanitizer 8 Oz Pump Bottle]★remove99.9%germs★ 236mL / Free shipping Item Q&A	Question : Inquiry for the item from chr***Feb 15, 2020 Horrible seller who is profiteering! Usual price for each bottle is only $9.50. Now you are selling $37 a bottle! Nobody would be stupid to buy from you! Answer :* [Re] Inquiry for the item from chr**** Hello, Customer It will be shipped from U.S directly and as you can see delivery cost is free of charge from U.S to SG. and original price from U.S also higher than usual now. It is up to you if you do not want to have this item, but saying like this is very impolite and shame of you. We are trying to provide the trustful product something not easy to find the SG, some people still needs it since it is getting hard to find in SG, but the way you talk is very uneducated person. I'm selling only nice and polite customer.
Protect your hands with Ecorich ★remove 99.9% germs★ Clean and Pure Hygiene / Free shipping Item Q&A	Question : Inquiry for the item from jpg***Feb 11, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from jpg**** Secret Inquiry
[DeoGlobal] Korea 6 Year Old Red Ginseng Gift Set Item Q&A	Question : Inquiry for the item from jul***Oct 14, 2019 Dear seller, you didn’t answer the question about the leaked ginseng whether safe to consume? Answer :* [Re] Inquiry for the item from jul**** It will be safe to cunsume. But if you have any allergic or stomachache happen, please stop consume. Question : Inquiry for the item from jul***Oct 13, 2019 I was very disappointed with this seller for not responding to my enquiry. Today I opened the bottle of ginseng I found many small bubbles on the surface of the paste. I opened another bottle of ginseng which I bought from another company, the paste appeared normal. Kindly respond to my enquiry seller. Answer :* [Re] Inquiry for the item from jul**** Hi. Firstable, I apologize you about our services and belated reply. I checked about what was your problem. -Problem (Small white bubbles and taste) - You bought the product in July. As you said if it has been leaked out, it might possible to fermented little. Then taste changed. (Please Check) - We don't exchange or refund the products if you don't inquiry in a week. You bought and inquring after 3 months from your bought date. Also your refund date already expired for long times ago. But sent wrong product is one of our company fault. Also if you make a request for a refund on the website, I will try to help for the refund. If you have plan to buy our product again, please inquiry us in a week if you have any problem next time. Thank you. Question : Inquiry for the item from jul***Oct 09, 2019 I bought this ginseng in July 2019. One of the bottles was leaked. Answer :* [Re] Inquiry for the item from jul**** I open the bottle of ginseng found many white bubbles on the surface. I wander is it safe to consume? Question : [Re] Inquiry for the item from jul**** I open another bottle of ginseng which was from another company. The paste was different from your product. This was my first purchased from your company and it’s very disappointed with the seller for not responding to my first inquiry. Answer : [Re] Inquiry for the item from jul**** answered
[DeoGlobal] Eclair LED Therapy Mask / Anti-aging / Wrinkle Acne Care / skincare / Healthy skin Item Q&A	Question : Inquiry for the item from yah***Mar 16, 2019 do you use it after skin care or bare face Answer :* [Re] Inquiry for the item from yah**** Thank you for your question. Yes, After you use mask for 15 mins, apply skin care lotion would be better to help your skin. Hope you enjoy our products and have a great day. Question : [Re] Inquiry for the item from yah**** So when apply led mask your face is without anything? No serum or cream? After led light then apply is thaf what u meant? Answer : [Re] Inquiry for the item from yah**** 1. Use led mask for 15 mins 2. after 15 mins, apply serum or cream Question : Inquiry for the item from Rac***Mar 24, 2019 Hi seller, For the mask LED. Can I do morning orange light, afternoon red light and night blue light in 1 day? May I know when will the stock available again for the mask. Answer :* [Re] Inquiry for the item from Rac**** Doesn't matter how you use, when to use. And it raised the price to more highly, also we are not sure when we will stock available with it again. Thank you.