Q&A board

Q & A Lists
Item Question & Answer
【Apply Qoo10 Coupons 】 ● Drypers Wee Wee Dry / Drypantz / Touch - Authorised SG Reseller
【Apply Qoo10 Coupons 】 ● Drypers Wee Wee Dry / Drypantz / Touch - Authorised SG Reseller
Item Q&A
  • Question : Inquiry for the item from ong****Mar 29, 2020

    Will like to know when will u replenish stock for Drypers Wee Wee Dry for L, XL? Thanks.

    Answer : [Re] Inquiry for the item from ong****

    Hello restocks coming in tml. Sorry orders were snapping quicker than my restock haha

  • Question : Inquiry related delivery from pey****Mar 21, 2020

    Hi if I order S size Drypers wee wee dry ,when is the fastest delivery ?

    Answer : [Re] Inquiry related delivery from pey****

    Hello, ready stock. Monday courier will pick up, Tuesday/Wednesday should reach.

  • Question : Inquiry for the item from chi****Feb 09, 2020

    Hello. MAy I know where is your diaper touch And wee wee dry manufacture in? What is the country of origin.
    Thank you.

    Answer : [Re] Inquiry for the item from chi****

    Made in Malaysia. Our stocks are from authorised distributor in Singapore.

  • Question : Inquiry for the item from lav****Feb 03, 2020

    Hi may i know the wee wee dry is exclusive imported for Singapore?

    Answer : [Re] Inquiry for the item from lav****

    All are made outside of Singapore. But the range I have is the latest G11, different from Malaysia stocks.

    That’s why our pricing slightly more premium than other sellers.

    Question : [Re] Inquiry for the item from lav****

    ok noted. Thanks

    Answer : [Re] Inquiry for the item from lav****

    No problem. Be careful of one seller if u decide to buy elsewhere. They got a bad sale tactic to intentionally deliver lesser quantity than ur order. Just watch out and read reviews

    Question : [Re] Inquiry for the item from lav****

    Thanks for the info. i want the exclusive imported for Singapore . The quality is better

  • Question : Inquiry for the item from sne****Feb 03, 2020

    Hi Seller. Do you have any XXL stock for drypantz coming in?

    Answer : [Re] Inquiry for the item from sne****

    Stocks in tml, you can buy after evening period. Thanks!

+View all Notice, FAQ, Q&A >>
【 WE ❤️ GOON + GENKI SPECIAL OFFER  】 ❤️ LATEST PREMIUM MODEL ❤️ Tape/Pants - NB to XXXL SIZES
【 WE ❤️ GOON + GENKI SPECIAL OFFER 】 ❤️ LATEST PREMIUM MODEL ❤️ Tape/Pants - NB to XXXL SIZES
Item Q&A
  • Question : Inquiry for the item from nic****Mar 27, 2020

    Hi.. when is the next restock for XXXL diapers?

    Answer : [Re] Inquiry for the item from nic****

    Hello! Now because of border closure, export and import cannot happen. But we are arranging for a solution to have the stocks in by end next week or early next next week

  • Question : Inquiry for the item from dha****Mar 07, 2020

    When will xxxl diaper pants will be restocked? :)

    Answer : [Re] Inquiry for the item from dha****

    Hello! Restock Will reach next Wednesday.

    Question : [Re] Inquiry for the item from dha****

    Thank you so much! will I b able to put in order earlier? I will want to orders 3 cartons of xxxl pants... thank you so much!

    Answer : [Re] Inquiry for the item from dha****

    Don’t worry have more than enough stocks coming in. This restock quite huge. Tml it will be in around evening, we brought forward the import

    Question : [Re] Inquiry for the item from dha****

    Thank you! Can't wait to place order...

    Answer : [Re] Inquiry for the item from dha****

    Okay no problem! Will drop u a text once we updated the inventory

    Question : [Re] Inquiry for the item from dha****

    Thank you!

    Answer : [Re] Inquiry for the item from dha****

    Welcome

  • Question : Inquiry for the item from ng_****Mar 01, 2020

    Hi, will you be restocking the Goo.n pants in size XXXL?
    Thanks so much!

    Answer : [Re] Inquiry for the item from ng_****

    Hello! Yes we are, but stocks eta not confirmed yet. My supplier having issues with logistic arrangement at this moment due to the Covid

  • Question : Inquiry for the item from jt_****Feb 29, 2020

    Hi. When will you have goon xxxl? Thanks.

    Answer : [Re] Inquiry for the item from jt_****

    Hello, currently now I don’t have ETA on restock. My overseas supplier have to arrange for transport to our place. Current situation causing a strain on logistics.

    Question : [Re] Inquiry for the item from jt_****

    Ok. Appreciate if can please msg me once you have restock. Thanks.

    Answer : [Re] Inquiry for the item from jt_****

    Ok thank you!

  • Question : Inquiry for the item from AJS****Feb 25, 2020

    Hi may I know the diaper is from where?

    Answer : [Re] Inquiry for the item from AJS****

    Made in Thailand

    Question : [Re] Inquiry for the item from AJS****

    Thank you

    Answer : [Re] Inquiry for the item from AJS****

    Welcome

+View all Notice, FAQ, Q&A >>
【Apply Qoo10 Coupon】 KAO MERRIES ● Tape Diapers/Walker Pants ● NB to XXL Sizes ● Made in Japan
【Apply Qoo10 Coupon】 KAO MERRIES ● Tape Diapers/Walker Pants ● NB to XXL Sizes ● Made in Japan
Item Q&A
  • Question : Inquiry for the item from Hel****Mar 26, 2020

  • Question : Inquiry for the item from jun****Feb 17, 2020

    Can mamy poko pants xxxl fit to merries xxl?

    Answer : [Re] Inquiry for the item from jun****

    Hello, not too sure about that! I don’t resell Mamypoko already. Maybe you buy 1 box of Merries to try first!

  • Question : Inquiry for the item from vic****Nov 29, 2019

  • Question : Inquiry for the item from sha****Nov 17, 2019

    Where to get the Q10 coupon ? I can’t check out for 59$

    Answer : [Re] Inquiry for the item from sha****

    Hello, here is the link, under Q event dashboard

    https://www.qoo10.sg/gmkt.inc/Event/qchance.aspx?keyword=&__da_seqno=627660608

  • Question : Inquiry for the item from emc****May 19, 2019

    Hi what is the colour of the carton? Can u take photo and show me? Is it 4 packets per carton? Thanks.

    Answer : [Re] Inquiry for the item from emc****

    Hi, sorry stocks are in the warehouse, which is closed due to PH/Weekends. You can refer to the review photos, it's the original japan stock - all 4 packets per carton.

+View all Notice, FAQ, Q&A >>
【 TENA No.1 Preferred Store 】 ● Free Delivery  ● Adult Diapers ● Tena Pants / Value / Slip
【 TENA No.1 Preferred Store 】 ● Free Delivery ● Adult Diapers ● Tena Pants / Value / Slip
Item Q&A
  • Question : Inquiry for the item from nur****Mar 21, 2020

  • Question : Inquiry for the item from 262****Mar 16, 2020

  • Question : Inquiry for the item from nmd****Mar 17, 2020

  • Question : Inquiry for the item from mos****Mar 11, 2020

  • Question : Inquiry for the item from pet****Feb 16, 2020

+View all Notice, FAQ, Q&A >>
【Apply Qoo10 Coupons 】 ● HUGGIES  - Platinum / Gold / Silver - Authorised SG Reseller
【Apply Qoo10 Coupons 】 ● HUGGIES - Platinum / Gold / Silver - Authorised SG Reseller
Item Q&A
  • Question : Inquiry for the item from kka****Feb 20, 2020

    Is this diaper ready stock or have to wait?

    Answer : [Re] Inquiry for the item from kka****

    Hi, inventory is up to date on the page. If out of stock, need wait till earliest next Tuesday for restock

  • Question : Inquiry for the item from chl****Feb 14, 2020

    May I know the place of manufacture for huggies gold diapers?

    Answer : [Re] Inquiry for the item from chl****

    Normally Singapore or Malaysia

  • Question : Inquiry for the item from ang****Feb 10, 2020

    Hi may i know which country is yr huggies platinum pant come from?

    Answer : [Re] Inquiry for the item from ang****

    Either China/Vietnam/Korea

    This one local distributor stocks to NTUC or hypermarts.

    Question : [Re] Inquiry for the item from ang****

    Ic. Thanks. Would like to avoid product from China for now.

    Answer : [Re] Inquiry for the item from ang****

    Buy Huggies Gold or Silver - made in Malaysia

    Else buy Merries from us - Japan

  • Question : Inquiry for the item from chi****Feb 09, 2020

    Diaper are manufacture in Malaysia, Vietnam and China. May I know where is each of the diaper manufacture in respectively.

    Platinum, gold as well as silver.

    Answer : [Re] Inquiry for the item from chi****

    Hi, Huggies do not indicate the specific address for all 3 countries. We are just a retailer, you may want to approach Kimberly-clarke directly; as we may misrepresent them.

  • Question : Inquiry for the item from nov****Dec 15, 2019

    Can I know all the huggies is from which country manufacture ?

    Answer : [Re] Inquiry for the item from nov****

    Hello! Nowadays Huggies either made in 3 countries - Malaysiac China or Vietnam.

    I’m authorised distributor for Huggies, so all stocks from agent directly, not parallel stocks

+View all Notice, FAQ, Q&A >>
【CLEARANCE PRICE!!!】USB Rechargeable Hand Fan ● Portable Desk Fan
【CLEARANCE PRICE!!!】USB Rechargeable Hand Fan ● Portable Desk Fan
Item Q&A
  • Question : Inquiry for the item from shi****Aug 20, 2019

    Hi, I've been trying to contact you on the defective products I've received but have not received any reply. My order number is 301423169 and 301423170. Both fans I received are faulty. Isn't it the seller's responsibility to ensure the reliability of the products sold? Hope to hear from you soon thank you.

    Answer : [Re] Inquiry for the item from shi****

    Hello, could you send us a WhatsApp video to 90703436? We will help validate the issue, if it's true, we will facilitate the refunds to you. Currently, there isn't any stock balance for handheld fan already.

    Question : [Re] Inquiry for the item from shi****

    Already sent a whatapp video. Hope to hear from you soon. Thank you

    Answer : [Re] Inquiry for the item from shi****

    Already sent a whatapp video. Hope to hear from you soon. Thank you

    Question : [Re] Inquiry for the item from shi****

    Thanks , we have processed to refund your payments.

  • Question : Inquiry for the item from gis****Aug 01, 2019

    Hi can I check the USB mango fan isit portable and rechargeable?

    Hope to hear from you soon

    Answer : [Re] Inquiry for the item from gis****

    Hey, yeap it's portable. You will need to power it by rechargeable batteries (not included), or via USB cable attached to a power source without battery inside.

    Question : [Re] Inquiry for the item from gis****

    Okie thank you

    Answer : [Re] Inquiry for the item from gis****

    Sorry foe th rechargeable battery any will do isiz? Do you sell?

    Question : [Re] Inquiry for the item from gis****

    Let me check if it’s a special 11860 battery, I don’t think it is. If normal one easy to build rechargeable ones in teh supermarket

    Answer : [Re] Inquiry for the item from gis****

    Okie thank you wait for your reply to see isiz special or normal battery. 😊

    Question : [Re] Inquiry for the item from gis****

    Hey, to update, it's normal battery. So easy to purchase even for rechargable type

  • Question : Inquiry for the item from edd****Jul 29, 2019

    does it come with battery?

    Answer : [Re] Inquiry for the item from edd****

    Yes for the handheld/desk fans!

  • Question : Inquiry for the item from ray****Jul 26, 2019

    My order number is 300112729. Usb cable is faulty not charging when connected to computer and/or power bank. Please send a new one immediately. You should check the charging first before dispatching.

    Answer : [Re] Inquiry for the item from ray****

    Can u confirm if it’s the USB source/charging cable/battery/fan issue?

    Send a video across here for us to validate thanks

  • Question : Inquiry for the item from asa****Jun 18, 2019

+View all Notice, FAQ, Q&A >>
iAmazing Tempered Glass Screen Protector Iphone 6/6S/6S Plus/5/5S/5C/Samsung Galaxy Note 5/4/3/S6/Xiaomi Mi Note/Redmi Note 2/Sony Xperia C5 Ultra/M5/Oppo R7/LG G4/Oneplus Two/Asus Zenfone 5
iAmazing Tempered Glass Screen Protector Iphone 6/6S/6S Plus/5/5S/5C/Samsung Galaxy Note 5/4/3/S6/Xiaomi Mi Note/Redmi Note 2/Sony Xperia C5 Ultra/M5/Oppo R7/LG G4/Oneplus Two/Asus Zenfone 5
Item Q&A
  • Question : Inquiry for the item from kit****Jun 04, 2019

    Hi, when will iphone 6s+ stock be replenish? thanks

    Answer : [Re] Inquiry for the item from kit****

    No longer thanks

  • Question : Xiaomi Red Mi Note 5 Tampered Glass screen protectorNov 05, 2018

  • Question : Inquiry for the item from alw****Jan 16, 2018

    Hi
    Still have Oppo R7?

    Answer : [Re] Inquiry for the item from alw****

    Hi, you can check out our store list again, thanks!

  • Question : Inquiry for the item from ult****Apr 01, 2017

    Hi seller,

    Do you carry xiaomi note 4 tempered glass?

    Thanks

    Answer : [Re] Inquiry for the item from ult****

    Hi, currently out of stock, thanks!

  • Question : [About Item] Related InquiriesFeb 14, 2017

    do you still sony xperia m5 screen protector? can i self collect if it's available?

    Answer : [Re] [About Item] Related Inquiries

    Hi, not available already

+View all Notice, FAQ, Q&A >>
Asus Zenfone 2/Laser/Selfie/6/5/Samsung A7/A5/A3/Galaxy J1 Ace/Alpha/Core Prime/Sony Z3/E4G/LG V10/G4/G3/Magna/Flex2/HTC ONE A9/M9/M8/E9/Desire/Huawei G8/GR5/MateS/Mate7/Lumia 950XL/Oneplus/Nexus 6
Asus Zenfone 2/Laser/Selfie/6/5/Samsung A7/A5/A3/Galaxy J1 Ace/Alpha/Core Prime/Sony Z3/E4G/LG V10/G4/G3/Magna/Flex2/HTC ONE A9/M9/M8/E9/Desire/Huawei G8/GR5/MateS/Mate7/Lumia 950XL/Oneplus/Nexus 6
Item Q&A
  • Question : Inquiry for the item from ohe****Apr 07, 2019

    For Samsung A3 which version is the screen protection for?
    2015 ? 2016? 2017?

    Answer : [Re] Inquiry for the item from ohe****

    Ours is the earliest one, 2015.

  • Question : do you sell lg gflex 2 temepered glass screen protection ?May 09, 2017

    do you sell lg gflex 2 temepered glass screen protection ?

    Answer : [Re] do you sell lg gflex 2 temepered glass screen protection ?

    Hi, yes we do, please see from drop down list

  • Question : itemSep 16, 2016

    Hi, Oppo neo 7 have?

    Answer : [Re] item

    Yes, we have them in stock

    Question : [Re] item

    Hi, Oppo neo 7 have?

    Answer : [Re] item

    I dont see any options for oppo neo 7.

  • Question : [About Item] Related InquiriesFeb 11, 2017

    no option for laser 5.5"

    Answer : [Re] [About Item] Related Inquiries

    Hi, we only have 5.0" & 6.0"

  • Question : [About Item] Related InquiriesFeb 11, 2017

    zenfone 2 laser is 5.5"?

    Answer : [Re] [About Item] Related Inquiries

    Hi, we only have 5.0" & 6.0"

+View all Notice, FAQ, Q&A >>
Portable Mini Fans ★ USB Led ★ USB Fans ★ CHEAPEST ON Qoo10 ★ Tested  and Reliable
Portable Mini Fans ★ USB Led ★ USB Fans ★ CHEAPEST ON Qoo10 ★ Tested and Reliable
Item Q&A
  • Question : Inquiry for the item from ila****Dec 17, 2018

  • Question : Inquiry related cancel and refund from tje****May 24, 2018

    Hi the fan i received does not spin at all.

    Answer : [Re] Inquiry related cancel and refund from tje****

    Hello, what phone are you using? Some phone models don't have OTG function to power the fan.

    You try spin the needle head also, sometimes will get jam

    Question : [Re] Inquiry related cancel and refund from tje****

    Hi i try to plug into power bank and otg to my samsung s8 and turm the need head but not turning.any on off switch?

    Answer : [Re] Inquiry related cancel and refund from tje****

    Hi please advise

    Question : [Re] Inquiry related cancel and refund from tje****

    Hi, no worries please submit a return to us. We will get it refunded upon receiveing the items.

    Answer : [Re] Inquiry related cancel and refund from tje****

    Hi how to submit return?

    Question : [Re] Inquiry related cancel and refund from tje****

    I think you can click from the order number, then submit a refund/return from there, thanks!

    Answer : [Re] Inquiry related cancel and refund from tje****

    Hi i tried but cant.there is no return button

    Question : [Re] Inquiry related cancel and refund from tje****

    Hi, can you forward to Qoo10 email or CS centre? Thanks, I can't assist this on our end sorry!

  • Question : Inquiry for the item from kai****May 29, 2018

    USB fan Works on iPhone X?

    Answer : [Re] Inquiry for the item from kai****

    Most likely not, we don't have iphone X to test

    Question : [Re] Inquiry for the item from kai****

    Thanks for letting me know! :)

    Answer : [Re] Inquiry for the item from kai****

    no worries, thanks!

  • Question : Inquiry for the item from yz_****May 28, 2018

  • Question : Inquiry for the item from vel****May 09, 2018

    Hi can the fan use on note 8?

    Answer : [Re] Inquiry for the item from vel****

    Depends, android proprietary items normally okay for Samsung. Buy 1 and try first

+View all Notice, FAQ, Q&A >>
★BESTSELLER★Original Foxconn Cable/Charger for iPhone 7/7Plus/6S/6S Plus/6/6 Plus/5S/5/5S/5C/Samsung
★BESTSELLER★Original Foxconn Cable/Charger for iPhone 7/7Plus/6S/6S Plus/6/6 Plus/5S/5/5S/5C/Samsung
Item Q&A
  • Question : Inquiry for the item from cat****Jun 28, 2018

    The stock for the original Foxconn cable will be coming soon?

    Answer : [Re] Inquiry for the item from cat****

    Sorry, nope!

  • Question : Order Number 231782527Oct 23, 2017

  • Question : Exchange iPhone cable modelJun 05, 2017

    Hi seller, as per your email replied on 18 May, I have posted back the items on 23 May to the given address and top up the difference
    including the shipping cost, till now which is coming to two weeks, I have not received my exchange items.

    Kindly advice when can I receive the exchange items

    Answer : [Re] Exchange iPhone cable model

    Hi Merbel, I have received the items about last Friday. I have posted out the replacement for you on Monday. Should reach you soon, hang on abit! Thank you!

  • Question : Inquiry for the item from ALI****May 30, 2017

    Hi.. I just received the cable not long ago and it is not charging. Moreover, the cable head keeps coming out. Is it supposed to be like that? Please refer to picture..Appreciate ur advise. Thanks..

    Answer : [Re] Inquiry for the item from ALI****

    Please see earlier correspondent, thanks!

  • Question : Exchange iPhone cable modelMay 17, 2017

    Hi Seller, please reply to my earlier enquiry pertaining to the exchange as I have order wrongly the model.
    My cart no is 110453673.
    I can meet you anywhere for the exchange.

    Answer : [Re] Exchange iPhone cable model

    574995

+View all Notice, FAQ, Q&A >>
Tempered Glass Screen Protector★ iPhone/Samsung Galaxy/Note/Xiaomi/Asus Zenfone/Oppo/Sony/Huawei/HTC
Tempered Glass Screen Protector★ iPhone/Samsung Galaxy/Note/Xiaomi/Asus Zenfone/Oppo/Sony/Huawei/HTC
Item Q&A
  • Question : Tempered Glass for Apple iPhone 7 PlusApr 04, 2018

  • Question : Cracked screen receivedSep 29, 2017

  • Question : why still not shipping out after 2 days...Sep 13, 2017

    Hi Seller,

    can you please ship my item as soon as you can?

    Answer : [Re] why still not shipping out after 2 days...

    Hi, sorry for the delay. Item has been shipped out today, thanks!

  • Question : Samsung Galaxy Tab S (10.5) Tempered GlassSep 10, 2017

  • Question : Any restock for Asus ZE552Kl Scree Protector?May 02, 2017

    Any restock for Asus ZE552Kl Scree Protector?

    Answer : [Re] Any restock for Asus ZE552Kl Scree Protector?

    Hi, yes there will be. But date of restock is unconfirmed, currently pending.

    Question : [Re] Any restock for Asus ZE552Kl Scree Protector?

    Please let me know once the stock is in

    Answer : [Re] Any restock for Asus ZE552Kl Scree Protector?

    Ok

+View all Notice, FAQ, Q&A >>
AMAZINGthing ★ Tempered Glass Screen Protector Iphone 6/6 Plus/5/5S/5C/iPad Mini/Air/Air2/Samsung Galaxy Note Edge/4/3/S6/S5/S4/Xiaomi Mi4/Mi3/Redmi 1/1S/Note
AMAZINGthing ★ Tempered Glass Screen Protector Iphone 6/6 Plus/5/5S/5C/iPad Mini/Air/Air2/Samsung Galaxy Note Edge/4/3/S6/S5/S4/Xiaomi Mi4/Mi3/Redmi 1/1S/Note
Item Q&A
  • Question : Inquiry from ang****Feb 23, 2018

    Hi Seller,

    Do u have Samsung S8 plus iamazingthing tempered glass protector?

    Thank you.
    Angela

    Answer : [Re] Inquiry from ang****

    Sorry we don't have

  • Question : Inquiry for the item from jes****Dec 27, 2017

    Hi, do you carry Amazingthing tempered glass 0.3mm for Note 8 ? How much is it ?

    Answer : [Re] Inquiry for the item from jes****

    Hi, sorry currently we don't carry, thanks!

  • Question : Ipad 4th GenJul 23, 2017

    Are you able to get tempered glass for iPad 4th gen.

    Answer : [Re] Ipad 4th Gen

    Hi, sorry unable to thanks!

  • Question : S7 EDGEAug 18, 2016

    Will you consider to bring in AmazingThing tempered glass for S7 Edge?

    Answer : [Re] S7 EDGE

    Hi, we have the Pureglas S7 edge (transparent / gold / white / black) in stocks!

  • Question : S7 EDGEJul 28, 2016

    Hi,

    Do you have AmazingThing tempered glass for S7 edge? Any plans to bring that in to Singapore?

    Thanks

    Answer : [Re] S7 EDGE

    Hi, not at the moment, thanks!

+View all Notice, FAQ, Q&A >>
Glossy Coloured Polymailer Bags / Plastic Mailing Bags / Courier Bags/ Delivery Bags / Packaging [★ XS/S/M/L/XL Sizes ★]
Glossy Coloured Polymailer Bags / Plastic Mailing Bags / Courier Bags/ Delivery Bags / Packaging [★ XS/S/M/L/XL Sizes ★]
Item Q&A
  • Question : Size S Pm710Nov 04, 2017

    Hi size s pm 710 will be restock again?

    Answer : [Re] Size S Pm710

    Hi, no estimated date yet, my apology. We are looking for alternative suppliers

  • Question : Inquiry for the item from fio****Nov 02, 2017

    The measurement is very blur. Can u advise what is the measurement for M, L and XI?

    Answer : [Re] Inquiry for the item from fio****

    Please see attachment

  • Question : PM 1417 L PolymailerFeb 14, 2017

    Hi,

    I need to purchase the value pack of PM1417 poly mailer bags. Do you have a store where I can buy directly coz I need it urgently so cannot wait for normal mail delivery.

    Answer : [Re] PM 1417 L Polymailer

    Self collection is by appointment.

    Location is 108 Jalan Rajah, please contact 90703436

  • Question : [About Item] Related InquiriesFeb 14, 2017

    Could you update the status of the PM710 option for the 10pcs posting? Currently shown as sold out.

    Answer : [Re] [About Item] Related Inquiries

    ok

  • Question : [About Item] Related InquiriesFeb 11, 2017

    Hi, may I know when is PM710 Coral going to be restocked?

    Answer : [Re] [About Item] Related Inquiries

    Hi, stocks are there.

    Question : [Re] [About Item] Related Inquiries

    Hello, but the options are sold out. Can't be selected. For the 10pcs one.

+View all Notice, FAQ, Q&A >>
BULK PRICES - Glossy Coloured Polymailer Bags / Plastic Mailing Bags / Courier Bags/ Delivery Bags / Packaging [★ XS Sizes ★]
BULK PRICES - Glossy Coloured Polymailer Bags / Plastic Mailing Bags / Courier Bags/ Delivery Bags / Packaging [★ XS Sizes ★]
Item Q&A
  • Question : Inquiry for the item from pra****Oct 24, 2017

    Hi, May I know when will the restocks for PM 46 & PM 57 be available

    Answer : [Re] Inquiry for the item from pra****

    Hi, no estimated date of restock yet

  • Question : Stock for PM57 & PM710Sep 11, 2017

    Hi, can I check when will the stock be avail for the above size, as I can see PM710 left only green and PM57 sold out.

    Answer : [Re] Stock for PM57 & PM710

    Hi, currently no shipping plans to restock yet. Thanks!

  • Question : [About Item] Related InquiriesFeb 22, 2017

    Hi there can i know when are u restocking xs_57 size?

    Answer : [Re] [About Item] Related Inquiries

    Ok, stock updated!

  • Question : Wrong items deliveredJul 26, 2016

    Hi,

    I ordered the poly mailers. Mine is green, yellow and purple..
    However, the items inside were addressed to someone else named Hui Ting and the order was wrong.
    Please make arrangements to collect the wrong items and deliver my order to me please.

    Thanks & regards,
    Nisha

    Answer : [Re] Wrong items delivered

    Hi Nisha,

    Apology on the matter, can I request you to open the packaging & see if the colours and quantity matches your order?

    If it's wrong, we will resend you the correct order & drop a polymailer & stamp for reshipment back to us. Will need trouble you to post into the nearest letter box for us.

    Question : [Re] Wrong items delivered

    Hi,
    The quantity and colours does not match my order. The ones i ordered were all L size in green, yellow and purple. But the package only had green and yellow.

    Please assist with exchange. I will post back the wrong order to u.

    Thanks :)

    Answer : [Re] Wrong items delivered

    Hello, no worries I settle for you.

    Anyway the PM1215 purple is out of stock, able to swap colours to Green/yellow/white/blue/dark pink? I top a few more pieces for the inconvience caused.

    Thanks, let me know!

    Question : [Re] Wrong items delivered

    Hi, u can swap the purple with dark pink..
    Thanks for the arrangement. The mailing address wil be the same as before.

    Answer : [Re] Wrong items delivered

    Thanks, replacement sent

  • Question : Manufacturing defects for my previous orderJul 28, 2016

    Hi! Would like to forward you some pictures of defects for my polymailers. Can I get your email please.

    Answer : [Re] Manufacturing defects for my previous order

    Hi Germaine, we contacted via wadsapp. Please reference to it, thanks!

+View all Notice, FAQ, Q&A >>
★buy5get1free★ WOMEN  MEN SOCKS / Invisible Socks / Loafer Socks / Ankle Socks / Bamboo Socks / Boat Shoe Socks / Anti Slip Socks
★buy5get1free★ WOMEN MEN SOCKS / Invisible Socks / Loafer Socks / Ankle Socks / Bamboo Socks / Boat Shoe Socks / Anti Slip Socks
Item Q&A
  • Question : Inquiry for the item from yip****Sep 10, 2017

    Hi, may i know what is the length for ankle socks? Is it suitable for big feets man?

    Answer : [Re] Inquiry for the item from yip****

    Hi, may not be good for big feet, thanks

    Question : [Re] Inquiry for the item from yip****

    Noted with thanks

  • Question : shippingJun 06, 2016

    hi, can ship out asap? thanks! Cart No : 103095732

    Answer : [Re] shipping

    We are preparing all orders now, thanks