Q&A board

Q & A Lists
Item Question & Answer
★ Mayer MMPC1650 Mini Pressure Cooker | 1.6L Capacity ★ (1 Year Singapore Warranty)
★ Mayer MMPC1650 Mini Pressure Cooker | 1.6L Capacity ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from stella leeMar 01, 2021

  • Question : Inquiry for the item from ruthbellaJul 30, 2020

  • Question : Inquiry for the item from car****Jul 03, 2020

  • Question : Inquiry for the item from sya****Jun 16, 2020

    I am keen on the Mayer mini pressure cooker.
    1) Does it come with 2 inner pots?
    2) is the pot hv steam function?

    Answer : [Re] Inquiry for the item from sya****

    1. Comes with 2 pot. Please see attached User manual

  • Question : Inquiry for the item from juz****Jun 15, 2020

    What the the exact dimension of the cooker? L xBX H? The lid is join to pot or removable? Thanks

    Answer : [Re] Inquiry for the item from juz****

    Packaging Size (W x D x H): 27.5 x 27.5 x 39.5 cm. Lid removable

+View all Notice, FAQ, Q&A >>
★ EuropAce EPF2203U 20 Inche Power Floor Fan ★ (5 Years Warranty on Motor)
★ EuropAce EPF2203U 20 Inche Power Floor Fan ★ (5 Years Warranty on Motor)
Item Q&A
  • Question : Inquiry for the item from meFeb 26, 2021

    hi i want to buy this fan but it says that quantity is not enough even though i indicated Qty 1. What should i do?

    Answer : [Re] Inquiry for the item from me

    In stock, We have tried and it is able to Add to Cart

★ Sona SEO2229 28L Electric Oven ★ (2 Year Singapore Warranty On Electrical Parts)
★ Sona SEO2229 28L Electric Oven ★ (2 Year Singapore Warranty On Electrical Parts)
Item Q&A
★ Mistral MSF1800R 18 Inch Remote Stand Fan ★ (5 Years Warranty for Fan Motor)
★ Mistral MSF1800R 18 Inch Remote Stand Fan ★ (5 Years Warranty for Fan Motor)
Item Q&A
  • Question : Inquiry for the item from jeffreywong777Feb 05, 2021

    re: Cart No: 142109857
    I bought Mistral 18" Remote Stand fan from you.
    We just had time to fix it up and notice the base is not tight. This cause the fan to be shaky. On closer look, it seems there are 4 screws to fix the base to the main part of the fan . You have not supplied the screws to us.
    Can you please do so.

    Answer : [Re] Inquiry for the item from jeffreywong777

    Please contact service center at mayer.sg

    Question : [Re] Inquiry for the item from jeffreywong777

    Can you plz send me the 4 base screw n nuts ro fix. Thks

    Answer : [Re] Inquiry for the item from jeffreywong777

    Can you plz help for my 4 fan screws for my mistral cart no. 142109857. Appreciate you help me as am elderly n difficult for me to travel places to have it. Thks vvv much

    Question : [Re] Inquiry for the item from jeffreywong777

    1. Can you provide photo of the accessories (screw), which one is mising
    2. Provide your contact no, address

  • Question : Inquiry related return and exchange from foo****Jun 25, 2020

    Hi,

    Today I experienced that my fan is having alot of noise. Have attached the video also.

    Do advise.

    Thanks.

    Rgds,
    Jacquelyn

    Answer : [Re] Inquiry related return and exchange from foo****

    Attaching my order and the shipping details.

    Question : [Re] Inquiry related return and exchange from foo****

    Delivery details

    Answer : [Re] Inquiry related return and exchange from foo****

    Hi,

    Any updates?

    Thanks.

    Rgds,
    Jacquelyn

    Question : [Re] Inquiry related return and exchange from foo****

    We will inform warehouse to check new set in next 1 - 2 working days. Thank you

    Answer : [Re] Inquiry related return and exchange from foo****

    Ok thanks. Appreciate the updates.

    Question : [Re] Inquiry related return and exchange from foo****

    We will exchange new set for you within 2 - 5 working days between 2pm to 6pm. Please put it pack your existing set to pass to driver upon exchange. Thank you

    Answer : [Re] Inquiry related return and exchange from foo****

    Hi,

    Noted on the items stated and will dismantle the fan to put inside the original box.

    Thanks for the prompt reply.

    Rgds,
    Jacquelyn

    Question : [Re] Inquiry related return and exchange from foo****

    Noted. Please wait for logistic team exchange for you. Thank you

    Answer : [Re] Inquiry related return and exchange from foo****

    Ok noted. The fan have been dismantled and placed in the box.

    Question : [Re] Inquiry related return and exchange from foo****

    Noted

    Answer : [Re] Inquiry related return and exchange from foo****

    Hi,

    Have just received the exchanged fan. Will assemble tonight and monitor.

    Also, for the online warranty, if there's no issues with this one after a few days so I will put in the details for this new fan?

    Thanks.

    Rgds,
    Jacquelyn

    Question : [Re] Inquiry related return and exchange from foo****

    No need to register wararnty online. Please print out and keep your purchase receipt as proof of purchase for warranty claim. Do refer to the link and click the Purchase desription of the order you want to print out https://www.qoo10.sg/gmkt.inc/My/OrderContractList.aspx

    Answer : [Re] Inquiry related return and exchange from foo****

    Ok noted on this. Thanks :)

    Question : [Re] Inquiry related return and exchange from foo****

    No worries

  • Question : Inquiry from iz_****Jun 16, 2020

  • Question : Inquiry for the item from eag****Dec 12, 2019

★ Philips PR3110 Infrared Lamp - For Targeted Treatment ★ (2 Years World-Wide Warranty)
★ Philips PR3110 Infrared Lamp - For Targeted Treatment ★ (2 Years World-Wide Warranty)
Item Q&A
  • Question : Inquiry related return and exchange from AmyFeb 24, 2021

    Hi seller, my item arrived broken on delivery. Sent an enquiry with proof of damage at the inquiry. Pls advice can we bring down to exchange

    Answer : [Re] Inquiry related return and exchange from Amy

    Yes

  • Question : Inquiry from vanissaleeFeb 09, 2021

  • Question : Inquiry for the item from MagJan 07, 2021

    I contacted Philip with regards to the bulb warranty. According to them, as long as the lamp is under warranty, I will be able to exchange the bulk with the seller. Can I verify that this is the case?

    Answer : [Re] Inquiry for the item from Mag

    For product if defective within 7 day, we will exchange for you

    Question : [Re] Inquiry for the item from Mag

    Hi seller, how much is the bulb for PR3110?

    Answer : [Re] Inquiry for the item from Mag

    Sorry ,we don't sell bulb separately. You may contact service center. Thank you

  • Question : Inquiry related return and exchange from NDec 18, 2020

    Hi seller, my item arrived broken on delivery. Sent an enquiry with proof of damage at the start of this week but no update at all. Pls advice, thanks!

    Answer : [Re] Inquiry related return and exchange from N

    We will exchange for you within 2 - 5 working days between 2pm to 6pm. Our staff will text to you once the schedule is confirmed

    Question : [Re] Inquiry related return and exchange from N

    Hi, no text received..possible to refund?

    Answer : [Re] Inquiry related return and exchange from N

    You can swith to return if you wanted to. Please confirm whether you want to exchange or return. Thank you

  • Question : Inquiry for the item from MagDec 08, 2020

    Hi seller, how many years warranty? Does the warranty cover the bulb?

    Answer : [Re] Inquiry for the item from Mag

    2 Years Warranty. Bulb is not under warranty. If the bulb not working when you receive it we will exchange for you. Thank you

+View all Notice, FAQ, Q&A >>
★ Mayer MMAF501 5.5L Air Fryer ★ (1 Year Warranty)
★ Mayer MMAF501 5.5L Air Fryer ★ (1 Year Warranty)
Item Q&A
  • Question : Inquiry related delivery from an_0210Feb 23, 2021

  • Question : Inquiry related delivery from msdragonFeb 07, 2021

    If order today can receive by thur?

    Answer : [Re] Inquiry related delivery from msdragon

    Delivery lead time 2 - 5 working days

  • Question : Inquiry related delivery from WinAug 30, 2020

  • Question : Inquiry related delivery from twinzz_35Aug 27, 2020

    If payment is make, how long does it take to deliver over?

    Answer : [Re] Inquiry related delivery from twinzz_35

    Lead time 2-5 working days

  • Question : Inquiry related return and exchange from enmagic77Aug 12, 2020

    Hi Seller Cart No. 138194046 - Mayer AirFryer 5.5L received yesterday has defective button for demount basket .
    Please have it exchanged for me ASAP. Thank You!

    Answer : [Re] Inquiry related return and exchange from enmagic77

    Please take a clear video and send to you and we will follow up within 1 - 4 working days (Monday to Friday) Thank you

+View all Notice, FAQ, Q&A >>
★ Cornell CEOP40LD 40L Digital Electric Oven with Accurate Temperature Control ★ (1 Year Warranty)
★ Cornell CEOP40LD 40L Digital Electric Oven with Accurate Temperature Control ★ (1 Year Warranty)
Item Q&A
  • Question : Inquiry for the item from KFeb 23, 2021

★ Panasonic SD-P104/ SD-P2001 Fully Automated Bread Maker ★ (1 Year Singapore Warranty)
★ Panasonic SD-P104/ SD-P2001 Fully Automated Bread Maker ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from gekkhim17Feb 21, 2021

    Which model has the compartment for nuts n Choco and yeast ? So I don’t have to add them manually.

    Answer : [Re] Inquiry for the item from gekkhim17

    Please refer to attached photo for the model SP2001

  • Question : Inquiry for the item from angelakoh21Nov 30, 2020

    The item already come with 1 year warranty but how come still need to purchase again?

    Answer : [Re] Inquiry for the item from angelakoh21

    This product already comes with agent warranty. Additional warranty provided by Qoo10 and fulfil by NTUC, Ignore the options if you don't want extra warranty. Thank you

    Question : [Re] Inquiry for the item from angelakoh21

    Noted with thanks

    Answer : [Re] Inquiry for the item from angelakoh21

    No worries. You are most welcome

  • Question : Inquiry for the item from lsng89Nov 24, 2020

    What’s the power consumption like for this product

    Answer : [Re] Inquiry for the item from lsng89

    Which model you are referring to?

  • Question : Inquiry for the item from ahm****Feb 27, 2020

    hi may i know whats the difference between the 2 types?
    SD-P104 and SD-P2001, whats the difference?

    Answer : [Re] Inquiry for the item from ahm****

    may i noe wheres the service centre?

    Question : [Re] Inquiry for the item from ahm****

    Please see attached photo. Refer to the link for service center information https://www.panasonic.com/sg/support/contactus.html

  • Question : Inquiry for the item from 238****Feb 04, 2020

    Do u have ready stock for SD-P104?

    Answer : [Re] Inquiry for the item from 238****

    Yes

    Question : [Re] Inquiry for the item from 238****

    i have already placed my order with Cart no. 132773835. Please help to ship out asap. thanks

    Answer : [Re] Inquiry for the item from 238****

    You will get the item within 1-3 working days start from thursday. Thank you

    Question : [Re] Inquiry for the item from 238****

    thank you.

    Answer : [Re] Inquiry for the item from 238****

    No worries

+View all Notice, FAQ, Q&A >>
★ Philips HP8233 ThermoProtect Ionic Hairdryer ★ (2 Years World-Wide Warranty)
★ Philips HP8233 ThermoProtect Ionic Hairdryer ★ (2 Years World-Wide Warranty)
Item Q&A
  • Question : Inquiry from Su HanFeb 21, 2021

  • Question : Inquiry from jiaJan 13, 2021

  • Question : Inquiry from val****Jun 02, 2020

    Hello! How does the warranty work? What is used as proof of purchase? There’s no company stamp of seller.

    Answer : [Re] Inquiry from val****

    Please print out and keep your purchase receipt as proof of purchase for warranty claim. Do refer to the link and click the Purchase desription of the order you want to print out https://www.qoo10.sg/gmkt.inc/My/OrderContractList.aspx

  • Question : Inquiry from tof****May 28, 2020

    What iis the meaning of Warranty period will show in product photo,title.

    Answer : [Re] Inquiry from tof****

    For this item, photo is showing 2 years. Thank you

  • Question : Inquiry for the item from sim****May 25, 2020

    Hi, Is this item still available?

    Answer : [Re] Inquiry for the item from sim****

    In stock

    Question : [Re] Inquiry for the item from sim****

    Thanks. Ordered

    Answer : [Re] Inquiry for the item from sim****

    Noted

+View all Notice, FAQ, Q&A >>
★ Sona SVC7030 3 in 1 UV Vacuum Cleaner ★ (2 Year Warranty on Electrical Parts)
★ Sona SVC7030 3 in 1 UV Vacuum Cleaner ★ (2 Year Warranty on Electrical Parts)
Item Q&A
  • Question : Inquiry for the item from ilovemissselfridgeFeb 20, 2021

    Hi, is the instruction manual in English?
    Also, is there a service Centre in Singapore?
    Lastly, do I need an electrical adapter for this?
    Thanks

    Answer : [Re] Inquiry for the item from ilovemissselfridge

    1. English.
    2. For service center, please refer to sona.com.sg
    3. Local plug

★ Vidal Sassoon VS323BHCN 4 Way Style To Go Hair Styler ★ (1 Year Singapore Warranty)
★ Vidal Sassoon VS323BHCN 4 Way Style To Go Hair Styler ★ (1 Year Singapore Warranty)
Item Q&A
★ Panasonic EH-NA45 Hair Dryer ★ (1 Year Singapore Warranty)
★ Panasonic EH-NA45 Hair Dryer ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry related delivery from itik1982Feb 19, 2021

    why not reply me about the shipping inquiry?

    Answer : [Re] Inquiry related delivery from itik1982

    Qxpress already pick up your parcel. Thank you

  • Question : Inquiry for the item from poh_michelleNov 26, 2020

    Does the purchase comes with 1 year warranty or need to purchase additionally?

    Answer : [Re] Inquiry for the item from poh_michelle

    This product already comes with agent warranty. Additional warranty provided by Qoo10 and fulfil by NTUC, Ignore the options if you don't want extra warranty. Thank you

  • Question : Inquiry for the item from fin****Apr 10, 2020

  • Question : Inquiry for the item from fin****Apr 10, 2020

  • Question : Inquiry related delivery from Myq****Jul 18, 2019

    Greetings .
    I need the item quite urgently by this Friday ( 19/07/2019 ) . Is it possible to self collect ? If not , will I receive by Friday night ?
    Thanks .

    Answer : [Re] Inquiry related delivery from Myq****

    Sorry, self collection is not available

+View all Notice, FAQ, Q&A >>
★ Sona SEO2270 70L Electric Oven ★ (2 Year Singapore Warranty On Electrical Parts)
★ Sona SEO2270 70L Electric Oven ★ (2 Year Singapore Warranty On Electrical Parts)
Item Q&A
  • Question : Inquiry for the item from Dorin YeoFeb 18, 2021

  • Question : Inquiry for the item from prashantkurupDec 28, 2020

    WHAT EARLIEST DELIVERY TIME PLS ?

    Answer : [Re] Inquiry for the item from prashantkurup

    Delivery lead time 2 - 5 working days

  • Question : Inquiry for the item from leon_fang0627Aug 28, 2020

    Hi

    Sona 70L is it will restock ?

    Answer : [Re] Inquiry for the item from leon_fang0627

    No stock

  • Question : Inquiry for the item from mar****Jul 07, 2020

    Hi, I need to know if the item fits my rack. may I know what’s the depth of the item? The measurement includes the handle in front or it’s leg to leg measurement of the oven? Can I know what’s the leg to leg measurement please? Thanks.

    Answer : [Re] Inquiry for the item from mar****

    Packaging Dimensions : 67 x 52.5 x 50 cm
    Product Dimensions : 62.5 x 41.5 x 45.5cm

  • Question : Inquiry related delivery from fle****Jan 14, 2020

    When will I receive if order today?

    Answer : [Re] Inquiry related delivery from fle****

    Delivery lead time 2 - 5 working days

+View all Notice, FAQ, Q&A >>
Philips GC9682/86 Steam Generator Iron ★ (2 Years World-Wide Warranty)
Philips GC9682/86 Steam Generator Iron ★ (2 Years World-Wide Warranty)
Item Q&A
  • Question : Inquiry for the item from thsheng99Feb 18, 2021

    Does this item comes with 2 years warranty from Philips ? This should be standard for Philips ironing products

    Answer : [Re] Inquiry for the item from thsheng99

    Yes

  • Question : Inquiry for the item from atmaatmaDec 31, 2020

    Does this model of iron come with an ironing board?

    Answer : [Re] Inquiry for the item from atmaatma

    No free ironing board as of now

  • Question : Inquiry for the item from yip****Jul 12, 2020

★ Tefal EY4018 Easy Fry Precision Oil Less Fryer 4.2L ★ (2 Years Warranty)
★ Tefal EY4018 Easy Fry Precision Oil Less Fryer 4.2L ★ (2 Years Warranty)
Item Q&A
  • Question : Inquiry for the item from derrickangwjFeb 18, 2021

    Cannot without warranty? Can self collect today or tmr

    Answer : [Re] Inquiry for the item from derrickangwj

    Delivery leaad time 2 - 5 working days. 2 years warranty

★ Mistral MLF3508R 14 Inch Slide Fan with Remote Control ★ (8 Years Warranty for Fan Motor Only)
★ Mistral MLF3508R 14 Inch Slide Fan with Remote Control ★ (8 Years Warranty for Fan Motor Only)
Item Q&A
  • Question : Inquiry for the item from xonix240719muFeb 18, 2021

    Hi, other height adjustment, can the fan be tilted up or down ?

    Answer : [Re] Inquiry for the item from xonix240719mu

    Manual up and down

  • Question : Inquiry related delivery from dorisng823Dec 06, 2020

    Hi, able to arrange on the delivery date? Eg. This saturday day on 11am-2pm??

    Answer : [Re] Inquiry related delivery from dorisng823

    Delivery lead time 2 - 5 working days base on Qxpress schedule

  • Question : Inquiry related delivery from dorisng823Dec 06, 2020

    Hi, able to arrange on the delivery date? Eg. This saturday day on 11am-2pm??

    Answer : [Re] Inquiry related delivery from dorisng823

    Delivery lead time 2 - 5 working days base on Qxpress schedule

  • Question : Inquiry for the item from lim14_lynetteSep 20, 2020

  • Question : Inquiry for the item from jew****Jun 28, 2020

    Hello, to reconfirm, this fan can oscillate/swing left and right correct?

    Answer : [Re] Inquiry for the item from jew****

    Left right oscillation

+View all Notice, FAQ, Q&A >>
★ Bosch MSM24100 CleverMixx Hand Blender ★ (2 Years Singapore Warranty)
★ Bosch MSM24100 CleverMixx Hand Blender ★ (2 Years Singapore Warranty)
Item Q&A
★ Mistral MSF1679R/ MSF1678/ MSF1643/ MSF1645R Stand Fan ★ (8 Years Warranty for Fan Motor Only)
★ Mistral MSF1679R/ MSF1678/ MSF1643/ MSF1645R Stand Fan ★ (8 Years Warranty for Fan Motor Only)
Item Q&A
  • Question : Inquiry for the item from kreativityreduxFeb 11, 2021

  • Question : Inquiry related return and exchange from viswa27srsDec 30, 2020

    Yesterday I received my Mistral Fan MSF16MB .
    ONE screw unable to take out to mount the motor part.
    Screw is jammed in the metal.
    Need to change that part.
    Please assist.

    Answer : [Re] Inquiry related return and exchange from viswa27srs

    We will exchange for you within 2 - 5 working days between 2pm to 6pm. Our staff will text to you once exchange schedule is confirmed. Do withdraw exchange request once exchang is done. Thank you

  • Question : Inquiry for the item from ozklsNov 20, 2020

    Are there ready stock for MSF1678? How soon can you deliver?

    Answer : [Re] Inquiry for the item from ozkls

    In stock. Delivery lead time 3-5 working days

  • Question : Inquiry for the item from zxxlNov 16, 2020

    When will stock be available for MSF1679R?

    Answer : [Re] Inquiry for the item from zxxl

    No stock. Estimate end of November

  • Question : Inquiry for the item from xueren0784Oct 29, 2020

    Any warranty? Where is repair centre?

    Answer : [Re] Inquiry for the item from xueren0784

    2 years full 8 years motor. Please refer to the link for service centre information (under Mayer) Mayer.sg

    Question : [Re] Inquiry for the item from xueren0784

    Hi need to screw out so able to wash blades?

    Answer : [Re] Inquiry for the item from xueren0784

    Only small pc screw at fan cover

+View all Notice, FAQ, Q&A >>
★ Mistral MO208 20L Electric Oven ★ (1 Year Singapore Warranty)
★ Mistral MO208 20L Electric Oven ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from sfam4Feb 15, 2021

    Hi,
    May I know its cavity dimension?

    Answer : [Re] Inquiry for the item from sfam4

    Estimate tray size (W x H x D) : 32.5 x 2 x 24.5cm

  • Question : Inquiry for the item from 244****May 21, 2020

    Can this be used to reheat as well?

    Answer : [Re] Inquiry for the item from 244****

    .

    Question : [Re] Inquiry for the item from 244****

    Hi seller i cannot see your reply
    can it be used to reheat?

    Answer : [Re] Inquiry for the item from 244****

    No

  • Question : Inquiry for the item from jin****May 27, 2020

    Is the electric socket suitable for SG plug?

    Answer : [Re] Inquiry for the item from jin****

    Yes

    Question : [Re] Inquiry for the item from jin****

    Great. Thanks

    Answer : [Re] Inquiry for the item from jin****

    No worries

    Question : [Re] Inquiry for the item from jin****

    When will the stock available again?

    Answer : [Re] Inquiry for the item from jin****

    End June

    Question : [Re] Inquiry for the item from jin****

    Ok. Thanks for the update

    Answer : [Re] Inquiry for the item from jin****

    No worries

  • Question : Inquiry for the item from Cla****May 30, 2020

  • Question : Inquiry for the item from kwe****May 31, 2020

    Hi seller,

    We noticed there are some cracking paint on the baking tray. Can you do an exchange? As baking tray would need to wash after use and without the paint, it would rust very soon.
    Hope to hear from you soon
    Thanks

    Answer : [Re] Inquiry for the item from kwe****

    Pic as below

    Question : [Re] Inquiry for the item from kwe****

    No worries. We will exchange for you within 1 - 5 working days between 2pm to 6pm. Thank you

+View all Notice, FAQ, Q&A >>
★ Panasonic ES3831k 1-Blade Wet/Dry Battery Operated Shaver ★ (1 Year Singapore Warranty)
★ Panasonic ES3831k 1-Blade Wet/Dry Battery Operated Shaver ★ (1 Year Singapore Warranty)
Item Q&A
★ Philips ADD6910/90 Water Dispenser ★ (2 Years World-Wide Warranty)
★ Philips ADD6910/90 Water Dispenser ★ (2 Years World-Wide Warranty)
Item Q&A
  • Question : Inquiry for the item from jerry7676Feb 13, 2021

    Hi iszit select none warranty there will be no warranty for the unit

    Answer : [Re] Inquiry for the item from jerry7676

    This product already comes with agent warranty. Additional warranty provided by Qoo10 and fulfil by NTUC, Ignore the options if you don't want extra warranty. Thank you

  • Question : Inquiry for the item from priveememoriesJan 11, 2021

    any installation needed?
    how long do we need to replace filter?

    if warranty select non, will there still be 2 yr warranty?

    Answer : [Re] Inquiry for the item from priveememories

    It is water tank, no direct piping. 2 years warranty. Usually filter can last 1 year with daily consumption 4L

    Question : [Re] Inquiry for the item from priveememories

    so just plug and go?

    Answer : [Re] Inquiry for the item from priveememories

    Yes

    Question : [Re] Inquiry for the item from priveememories

    Please see attached file

    Answer : [Re] Inquiry for the item from priveememories

    also, water volume is customised right?

    Question : [Re] Inquiry for the item from priveememories

    Please refer to user manual here https://www.download.p4c.philips.com/files/a/add6910_90/add6910_90_dfu_eng.pdf?_ga=2.36972960.1289165385.1610437906-1678464322.1587479613

  • Question : Inquiry related delivery from leongmloonNov 29, 2020

  • Question : Inquiry for the item from lafemmeallureNov 29, 2020

  • Question : Inquiry for the item from shirfongJul 30, 2020

    Hi. Do u also sell the filter? If yes how much pls?

    Answer : [Re] Inquiry for the item from shirfong

    Sorry, Currently we don't sell the filter

+View all Notice, FAQ, Q&A >>
★ Tefal IT3440 Garment Steam Prostyle Silver ★ (2 Years Warranty)
★ Tefal IT3440 Garment Steam Prostyle Silver ★ (2 Years Warranty)
Item Q&A
  • Question : Inquiry for the item from priscillalockFeb 10, 2021

    I have just bought your product. Regarding warranty, it’s stated by you as 2 years. I have two questions:
    1) How to register for warranty? No physical receipt
    given. So use what as proof of purchase and date?
    2) Where to go to for warranty repair?

    Answer : [Re] Inquiry for the item from priscillalock

    No need to register warranty online. Please print out and keep your purchase receipt as proof of purchase for warranty claim. Do refer to the link and click the Purchase desription of the order you want to print out https://www.qoo10.sg/gmkt.inc/My/OrderContractList.aspx

    Please refer to Tefal.com.sg for service centre information

  • Question : Inquiry related delivery from Ivii_lohNov 03, 2020

    Possible to arrange same day or next day delivery?

    Answer : [Re] Inquiry related delivery from Ivii_loh

    Delivery lead time 2 - 5 working days. Please wait for warehouse team proceed your order. Thank you

★ Iona GLS282  2.8L Electric Skillet / Steamboat Pot ★ (1 Year Singapore Warranty)
★ Iona GLS282 2.8L Electric Skillet / Steamboat Pot ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from annat21Feb 10, 2021

    hi order today can receive tomorrow ?

    Answer : [Re] Inquiry for the item from annat21

    All today’s order will only proceed next Tuesday onwards due to CNY

  • Question : Inquiry related delivery from dktpl85Nov 25, 2020

    Pls advise is stock available n order today, when can it be delivered

    Answer : [Re] Inquiry related delivery from dktpl85

    Delivery lead time 3 - 5 working days

  • Question : Inquiry for the item from mun****Jun 26, 2020

    Hi if I order today, when will I receive item? Thanks

    Answer : [Re] Inquiry for the item from mun****

    Delivery lead time 3 - 5 working days

  • Question : Inquiry related delivery from edm****Apr 04, 2020

    Hi, can selt collections of item

    Answer : [Re] Inquiry related delivery from edm****

    Self collection is not available

  • Question : Inquiry related delivery from ahl****Feb 12, 2019

    Hello, If i order on tuesday afternoon will i be able to receive by saturday night?

    Answer : [Re] Inquiry related delivery from ahl****

    Order will ship out to Qxpress within 2 working days. Thank you

★ Philips HD9200/91 Essential Airfryer ★ (2 Years Warranty)
★ Philips HD9200/91 Essential Airfryer ★ (2 Years Warranty)
Item Q&A
★ Kenwood 36385A 4.6L Stainless Steel Bowl with Handles - For Chef Sized Kitchen Machine ★
★ Kenwood 36385A 4.6L Stainless Steel Bowl with Handles - For Chef Sized Kitchen Machine ★
Item Q&A
  • Question : Inquiry for the item from honeyinabottle7Feb 09, 2021

  • Question : Inquiry for the item from RaqFeb 04, 2021

    Hi would it fit Kenwood km283. Actual bowl is 4.3L. This would just be slightly bigger. Could u give me the measurements?? Ty

    Answer : [Re] Inquiry for the item from Raq

    This bowl is only suitable for Chef sized kitchen machine

  • Question : Inquiry for the item from ben****Jun 02, 2020

    Hi, is this comparable for KMX5?

    Answer : [Re] Inquiry for the item from ben****

    This is for Major size kitchen Machine

    Question : [Re] Inquiry for the item from ben****

    What dose that mean? my is kenwood KMX5

    Answer : [Re] Inquiry for the item from ben****

    Not suitable as your machine is not major kitchen machine

★ Kenwood BM450 Bread Maker ★ (1 Year Singapore Warranty)
★ Kenwood BM450 Bread Maker ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from LimganFeb 09, 2021

  • Question : Inquiry for the item from dapSep 04, 2020

  • Question : Inquiry related return and exchange from chantiquelimeJul 16, 2020

  • Question : Inquiry from yuy****Apr 22, 2020

    Hi.. May I know how to register for warranty? for proof of purchase

    Answer : [Re] Inquiry from yuy****

    https://www.kenwoodworld.com/en-sg/register/register

  • Question : Inquiry related delivery from yuy****Apr 18, 2020

    Hi.. may I know when can I receive the item?

    Answer : [Re] Inquiry related delivery from yuy****

    Our business will be as usual. We will continuously monitoring all updates regarding the COVID-19 circuit breaker announced by the Singapore Government. For any delivery, normally it take 2 - 5 working days, it might be slightly delay (within 3 - 8 working days) and sorry for inconvenience caused. Have a nice day and stay Safe

+View all Notice, FAQ, Q&A >>
★ Mayer MMAF800 Mighty Air Fryer ★ (1 Year Warranty)
★ Mayer MMAF800 Mighty Air Fryer ★ (1 Year Warranty)
Item Q&A
  • Question : Inquiry related delivery from Hui HanFeb 09, 2021

  • Question : Inquiry for the item from san****May 19, 2020

    Is the plastic bpa free and what is the coating (if any) and material of the interior including the racks and plates etc?

    Answer : [Re] Inquiry for the item from san****

    We don’t have information for that. Please contact Mayer.sg for further assistance. Thank you

  • Question : Inquiry related delivery from ali****May 16, 2020

    Please advise if order today when will I receive the product?

    Answer : [Re] Inquiry related delivery from ali****

    Yes. Refer to product photo, Our business will be as usual. We will continuously monitoring all updates regarding the COVID-19 circuit breaker announced by the Singapore Government. Delivery might be delayed (within 3 - 8 working days) and sorry for inconvenience caused. Have a nice day and stay Safe

  • Question : Inquiry related delivery from has****Apr 24, 2020

★ Sona SAF6060 12 Inch Antique Fan ★ (1 Year Singapore Warranty)
★ Sona SAF6060 12 Inch Antique Fan ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry related delivery from HoofooFeb 09, 2021

  • Question : Inquiry for the item from Nur****May 07, 2020

    Item able to rotate?

    Answer : [Re] Inquiry for the item from Nur****

    Left right oscillation

  • Question : Inquiry from 262****Sep 10, 2019

    Hello, May I know the dimension of the fan?

    The circumference of the round part as well as the height (from base to tip).

    Thank you!

    Answer : [Re] Inquiry from 262****

    HELLO

    Question : [Re] Inquiry from 262****

    Please call 6746-1132 to check. Thank you

  • Question : Inquiry for the item from haz****Jun 26, 2019

    May i know the colour of the base - is it black or silver?

    Answer : [Re] Inquiry for the item from haz****

    Same as body color