Q&A board

Q & A Lists
Item Question & Answer
★ Tefal TW3233 Micro Space Cyclonic Bagless Vacuum Cleaner ★ (2 Years Warranty)
★ Tefal TW3233 Micro Space Cyclonic Bagless Vacuum Cleaner ★ (2 Years Warranty)
Item Q&A
  • Question : Inquiry for the item from CharlieMay 06, 2021

  • Question : Inquiry for the item from boonlenglDec 21, 2020

    Dear Seller,

    Good day.

    I had purchased the above item from you dtd 7/10/2019 and this item was under 2 years warranty.

    This evening, I had used the vacuum cleaner but it does not work, I will deliver this item to your workshop for repair, kindly provide me your address and business days and hours.
    Please advise can I collect the repair vacuum cleaner on the spot?

    Apart from above, can I snap Q0010sg item delivery e-mail to claim warranty as a proof?

    Awaiting to hear from you soon.

    Tks & Best Rgds.
    Rita
    HP : 84985003

    Answer : [Re] Inquiry for the item from boonlengl

    You may contact Tefal Service center, refer to the attached screenshot

    Question : [Re] Inquiry for the item from boonlengl

    tqvm

    Answer : [Re] Inquiry for the item from boonlengl

    No worries. You are most welcome

  • Question : Inquiry for the item from babyd0ll_ayak0Jul 20, 2020

  • Question : Inquiry for the item from jcr****Jul 08, 2020

    How long is the cord?
    How to take out and empty when full?

    Answer : [Re] Inquiry for the item from jcr****

    Sorry, we don't have power cord length information. For detail information, you may check the user manual here https://www.tefal.com.sg/medias/?context=bWFzdGVyfHJvb3R8MjMwODY4NnxhcHBsaWNhdGlvbi9wZGZ8aGE5L2hhZS8xMzM0MzM5ODAzNTQ4Ni5wZGZ8YTMzMWJlNzk5ZGE0OWE0M2VmZmQzOGQ3ZTJlZDZhNzlmYmU5MGIyM2Y1YTMyZDBmMjQ0NWJkZDRiMTE0MDg3Mw

  • Question : Inquiry for the item from rut****Jan 01, 2020

    This is local warranty?

    Answer : [Re] Inquiry for the item from rut****

    Yes. 2 years local agent warranty

    Question : [Re] Inquiry for the item from rut****

    Thank it strong ?

    Answer : [Re] Inquiry for the item from rut****

    We can only tell you the power is 1600W. Would recommend you go to nearest shop to check the actual product. Thank you

    Question : [Re] Inquiry for the item from rut****

    I saw it but too expensive it ok I try

    Answer : [Re] Inquiry for the item from rut****

    As I only think all dust can vacuum it ok to try

    Question : [Re] Inquiry for the item from rut****

    If I try not suitable can I return ?

    Answer : [Re] Inquiry for the item from rut****

    Sorry, we only accept return if item is new, unopen, unused and other T&C stated in our shop Q&A. Thank you

    Question : [Re] Inquiry for the item from rut****

    If I only use for 7 day ?

    Answer : [Re] Inquiry for the item from rut****

    As mentioned to you in above reply, we only accept return if item is new, unopen, unused and other T&C stated in our shop Q&A. Additional fee will be incurred from buyers end. Thank you

    Question : [Re] Inquiry for the item from rut****

    How to register warranty ?

    Answer : [Re] Inquiry for the item from rut****

    In Singapore service centre is at where ?

    Question : [Re] Inquiry for the item from rut****

    No need to register warranty online, print out and keep your Qoo10 purchase receipt as proof of purchase for warranty claim. Thank you

    Answer : [Re] Inquiry for the item from rut****

    I not sure how to print . And I don’t have printer

    Question : [Re] Inquiry for the item from rut****

    https://www.qoo10.sg/gmkt.inc/My/OrderContractList.aspx

    Answer : [Re] Inquiry for the item from rut****

    I don't have printer

    Question : [Re] Inquiry for the item from rut****

    You can use your phone take a photo of the purchase receipt since you don’t have printer

    Answer : [Re] Inquiry for the item from rut****

    Ok thank

    Question : [Re] Inquiry for the item from rut****

    No worries

    Answer : [Re] Inquiry for the item from rut****

    Any sample of this receipt?

    Question : [Re] Inquiry for the item from rut****

    Refer to our product listing footer. Thank you

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★ Mistral MAC1600R 15L Remote Evaporative Air Cooler with Ionizer ★ (2 Year Singapore Warranty)
★ Mistral MAC1600R 15L Remote Evaporative Air Cooler with Ionizer ★ (2 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from joey hooMay 06, 2021

  • Question : Inquiry for the item from limMay 02, 2021

  • Question : Inquiry for the item from classic192936Nov 17, 2020

    Hi, I just buy from you this air cooler,can you sent a video to know how to use it.thanks

    Answer : [Re] Inquiry for the item from classic192936

    Sorry, we don’t have video guide. You may refer to user manual

    Question : [Re] Inquiry for the item from classic192936

    请问可以滴一两滴香精油在水里吗?会不会造成堵塞或其他问题?

    Answer : [Re] Inquiry for the item from classic192936

    It should be fine

  • Question : Inquiry for the item from lovelynang88Oct 26, 2020

  • Question : Inquiry related delivery from LOct 18, 2020

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★ Philips GC552 ComfortTouch Garment Steamer ★ (2 Years World-Wide Warranty)
★ Philips GC552 ComfortTouch Garment Steamer ★ (2 Years World-Wide Warranty)
Item Q&A
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★ Tefal K15220 Ingenio Ceramic Y Peeler ★
★ Tefal K15220 Ingenio Ceramic Y Peeler ★
Item Q&A
  • Question : Inquiry for the item from BunnyMay 05, 2021

★ Tefal KO2608 Kettle Safe Tea 1.7L ★ (2 Years Warranty)
★ Tefal KO2608 Kettle Safe Tea 1.7L ★ (2 Years Warranty)
Item Q&A
  • Question : Inquiry for the item from bsyliMay 05, 2021

  • Question : Inquiry for the item from meaganMar 17, 2021

    Hello
    Should be there any cover or lid for this hole??
    Thanks

    Answer : [Re] Inquiry for the item from meagan

    No. This is the design

  • Question : Inquiry related return and exchange from bsy****Jun 14, 2020

  • Question : Inquiry for the item from guo****May 21, 2020

  • Question : Inquiry related return and exchange from Woo****Apr 28, 2020

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★ Mistral MSH303i Instant Water Heater ★ (5 Years Warranty for Heating Element)
★ Mistral MSH303i Instant Water Heater ★ (5 Years Warranty for Heating Element)
Item Q&A
  • Question : Inquiry related delivery from pandaVMay 04, 2021

  • Question : Inquiry related delivery from ellentgApr 23, 2021

    Hi, may I check if you can deliver before 30 Apr? Thanks.

    Answer : [Re] Inquiry related delivery from ellentg

    Delivery lead time 2-5 working days

  • Question : Inquiry for the item from wendykoh86Apr 06, 2021

    Hi, could I check if your products come with the Safety mark?

    Answer : [Re] Inquiry for the item from wendykoh86

    Yes

  • Question : Inquiry for the item from stevewytMar 19, 2021

  • Question : Inquiry for the item from krnfongMar 16, 2021

    Do you provide installation?

    Answer : [Re] Inquiry for the item from krnfong

    Sorry, we don't provide installation service

+View all Notice, FAQ, Q&A >>
★ Delonghi KG89 Coffee Grinder ★ (1 Year Singapore Warranty)
★ Delonghi KG89 Coffee Grinder ★ (1 Year Singapore Warranty)
Item Q&A
★ Mistral MFD4880R Remote Tower Fan ★ (3 Year Warranty on Fan Motor)
★ Mistral MFD4880R Remote Tower Fan ★ (3 Year Warranty on Fan Motor)
Item Q&A
  • Question : Inquiry from NichellennxMay 03, 2021

    Hi, I’m trying to register the warranty. But I go into the link provided, I can’t seem to access the page.

    Answer : [Re] Inquiry from Nichellennx

    No need to register warranty online. Please print out and keep your purchase receipt as proof of purchase for warranty claim. Do refer to the link and click the Purchase desription of the order you want to print out https://www.qoo10.sg/gmkt.inc/My/OrderContractList.aspx

  • Question : Inquiry related delivery from carolFeb 04, 2021

  • Question : Inquiry for the item from nglor123Jan 11, 2021

    Do u have ready stock now?

    Answer : [Re] Inquiry for the item from nglor123

    Stock just in

  • Question : Inquiry for the item from esthrfooNov 24, 2020

    Hi seller, this fan need to put water?

    Answer : [Re] Inquiry for the item from esthrfoo

    This is fan not air cooler, cannot out water

    Question : [Re] Inquiry for the item from esthrfoo

    Ok noted with thanks.

    Answer : [Re] Inquiry for the item from esthrfoo

    No worries

  • Question : Inquiry for the item from nicole_0113Sep 30, 2020

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★ Zojirushi NS-TSQ18 MICOM Rice Cooker and Warmer ★ (1 Year Singapore Warranty)
★ Zojirushi NS-TSQ18 MICOM Rice Cooker and Warmer ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from AshlynMay 03, 2021

    Made in where?

    Answer : [Re] Inquiry for the item from Ashlyn

    Hongkong

  • Question : Inquiry for the item from SYAug 22, 2020

  • Question : Inquiry for the item from ylsshirley93Jul 20, 2020

    Hi. Can i check if the black colour is available?

    Answer : [Re] Inquiry for the item from ylsshirley93

    No. Only 1 color

  • Question : Inquiry for the item from js0****Jul 10, 2020

  • Question : Inquiry for the item from mis****May 30, 2020

    Hi, can please provide dimensions. Thanks

    Answer : [Re] Inquiry for the item from mis****

    Please refer to the user manual for the dimension for NS-TSQ10 (Your previous question) and NS-TSQ18

    https://www.zojirushi.sg/pdfs/NS-TSQ.pdf

+View all Notice, FAQ, Q&A >>
★ Sharp R-72E0(S) 25L Microwave Oven with Grill ★ (1 Year Singapore Warranty)
★ Sharp R-72E0(S) 25L Microwave Oven with Grill ★ (1 Year Singapore Warranty)
Item Q&A
★ Braun Series 9 9395cc Men Electric Shaver ★ (1 Year Singapore Warranty)
★ Braun Series 9 9395cc Men Electric Shaver ★ (1 Year Singapore Warranty)
Item Q&A
★ Mitsubishi W16GU 16 Inch Wall Fan ★ (3 Years Singapore Warranty)
★ Mitsubishi W16GU 16 Inch Wall Fan ★ (3 Years Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from graycheeApr 27, 2021

    Warranty Information

    I bought this Fan in Dec 2019.

    I saw on the picture it has a 3 years warranty. If the Plastic Coil have 2 parts break off and the fan will product some loud noise, where/who can i reach out for this issue?

    Answer : [Re] Inquiry for the item from graychee

    The parts that break off

    Question : [Re] Inquiry for the item from graychee

    From the coil

    Answer : [Re] Inquiry for the item from graychee

    You may contact service centre directly

  • Question : Inquiry for the item from koh****Jul 28, 2019

    Hi. Is the 3 years warranty by Mitsubishi electric? Must we register online for the warranty? Tks.

    Answer : [Re] Inquiry for the item from koh****

    Yes. Warranty is under local agent. Print out and keep your Qoo10 receipt as proof of purchase for warranty claim. Thank you

  • Question : Inquiry for the item from xia****Apr 20, 2019

    Hi there do u happen to only sell the blade only?

    Answer : [Re] Inquiry for the item from xia****

    Sorry, we don’t sell blade separately

★ Mayer MMO40D Smart Electric Oven 40L ★ (1 Year Singapore Warranty)
★ Mayer MMO40D Smart Electric Oven 40L ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry related delivery from nicoleApr 24, 2021

  • Question : Inquiry for the item from YenMar 25, 2021

    Hi...oven has a Fan function?

    Answer : [Re] Inquiry for the item from Yen

    Yes. With fan

  • Question : Inquiry for the item from eileneo2000Nov 27, 2020

    Hi does this product come with one year free warranty? If yes, why there's option require us to purchase separately?

    Answer : [Re] Inquiry for the item from eileneo2000

    This product already comes with agent warranty. Additional warranty provided by Qoo10 and fulfil by NTUC, Ignore the options if you don't want extra warranty. Thank you

  • Question : Inquiry for the item from linglingpohOct 10, 2020

    Hi may I know what is the internal dimension?

    Answer : [Re] Inquiry for the item from linglingpoh

    Sorry, we don't have internal dimension

  • Question : Inquiry related delivery from IamjlSep 29, 2020

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★ Kenwood KAH358GL ThermoResist Glass Blender ★
★ Kenwood KAH358GL ThermoResist Glass Blender ★
Item Q&A
  • Question : Inquiry for the item from mandy_sohApr 08, 2021

    Hi seller,

    Is this model suitable for Chef XL model mixer?

    Answer : [Re] Inquiry for the item from mandy_soh

    Can be used, new replacement model is KAH359GL

    Question : [Re] Inquiry for the item from mandy_soh

    Saw ur title indicated "No warranty" which means no warranty from dealer or local agent? If received defect product what I do?

    Answer : [Re] Inquiry for the item from mandy_soh

    No warranty for accessories but if product is received if defective within 7 days, we will exchange for you

★ Philips SH90 Shaver Series 9000 Shaving Heads ★ (1 - 1 Exchange within 7 days)
★ Philips SH90 Shaver Series 9000 Shaving Heads ★ (1 - 1 Exchange within 7 days)
Item Q&A
★ Philips WP3961/00 Replacement Filter for On Tap Purifier
★ Philips WP3961/00 Replacement Filter for On Tap Purifier
Item Q&A
  • Question : Inquiry for the item from yachiyd55Apr 25, 2021

    What is the expiry date pls?

    Answer : [Re] Inquiry for the item from yachiyd55

    No expiry date

  • Question : Inquiry for the item from pinkballoonsOct 26, 2020

  • Question : Inquiry for the item from skeleton999Aug 02, 2020

    Hi is wp3861 same as wp3961? Thanks

    Answer : [Re] Inquiry for the item from skeleton999

    WP3961 is replacement filter for WP3861

  • Question : Inquiry for the item from aho****Mar 13, 2020

    Hi can this replacement filter fit on model WP 5801?

    Answer : [Re] Inquiry for the item from aho****

    This is for WP3861

    Question : [Re] Inquiry for the item from aho****

    Thank you

    Answer : [Re] Inquiry for the item from aho****

    No worries

  • Question : Inquiry for the item from sy*****Feb 03, 2020

    Hi Seller, how long can I keep the filter ? Please advise. Thanks
    SY Ng

    Answer : [Re] Inquiry for the item from sy*****

    Delivery lead time 2 - 5 working days

+View all Notice, FAQ, Q&A >>
★ Black and Decker BDCHD18K-B1 18V Lithium Cordless Drill Driver Kit ★ (1 Year Singapore Warranty)
★ Black and Decker BDCHD18K-B1 18V Lithium Cordless Drill Driver Kit ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry from ndylowApr 24, 2021

    Hi, do you sell just the battery?

    Answer : [Re] Inquiry from ndylow

    Sorry, we don't sell battery separately

★ Philips ADD6910/90 Water Dispenser ★ (2 Years World-Wide Warranty)
★ Philips ADD6910/90 Water Dispenser ★ (2 Years World-Wide Warranty)
Item Q&A
  • Question : Inquiry for the item from jenn_haiApr 22, 2021

    Does this come with the standard warranty from Philips?

    Answer : [Re] Inquiry for the item from jenn_hai

    Yes. 2 years warranty

  • Question : Inquiry for the item from chiangkc007Apr 15, 2021

  • Question : Inquiry for the item from chiangkc007Apr 10, 2021

  • Question : Inquiry for the item from starling85Mar 24, 2021

    Can the water drain be removed?

    Answer : [Re] Inquiry for the item from starling85

    This is using 4L tank

  • Question : Inquiry for the item from jerry7676Feb 13, 2021

    Hi iszit select none warranty there will be no warranty for the unit

    Answer : [Re] Inquiry for the item from jerry7676

    This product already comes with agent warranty. Additional warranty provided by Qoo10 and fulfil by NTUC, Ignore the options if you don't want extra warranty. Thank you

+View all Notice, FAQ, Q&A >>
★ Zojirushi CD-JUQ30 Electric Dispensing Pot ★ (1 Year Singapore Warranty)
★ Zojirushi CD-JUQ30 Electric Dispensing Pot ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from jpjp03Apr 22, 2021

    Hi, for this Zojirushi CD-JUQ30 champagne gold color, is it indicated anywhere in the box or dispenser itself that it is Made in Japan?

    Answer : [Re] Inquiry for the item from jpjp03

    Just wish to double confirm before placing order, as I saw the box comes in chinese wordings..

    Question : [Re] Inquiry for the item from jpjp03

    Show in Packaging and Product

  • Question : Inquiry for the item from chingharn_chanOct 07, 2020

    Is 1 year warranty included in the price $219 or must buy for additional $23.95?

    Answer : [Re] Inquiry for the item from chingharn_chan

    This product already comes with agent warranty. Additional warranty provided by Qoo10 and fulfil by NTUC, Ignore the options if you don't want extra warranty. Thank you

    Question : [Re] Inquiry for the item from chingharn_chan

    Great. Thanks. Will make the purchase now

    Answer : [Re] Inquiry for the item from chingharn_chan

    Noted. Please wait for stafff pack your order. Thank you

  • Question : Inquiry for the item from 212****Sep 25, 2019

    Hi I'm comparing this product with

    ZOJIRUSHI 4.0L ELECTRIC AIRPOT * CD-QAQ40 * 1 YEAR WARRANTY * MADE IN JAPAN *

    Is CD-JUQ30 also double stainless steel cover on the inside ? That is if given a flick of the finger, it will produced a clear stainless steel sound ?

    Thank you

    Answer : [Re] Inquiry for the item from 212****

    We will inform warehouse team check and get back to you within 1-3 working days (Monday to Friday). Do send us message if we didn't reply in 3 working days. Thank you

  • Question : Inquiry from sun****Sep 19, 2019

    Does the product still come with 1 year local product warranty if I click on NONE in the product warranty section ?

    Answer : [Re] Inquiry from sun****

    This product already comes with 1 year warranty. Additional warranty provided by Qoo10 and fulfil by NTUC, Ignore the options if you don't want extra warranty. Thank you

    Question : [Re] Inquiry from sun****

    Wah your reply very fast! Very good! 👌🏻👍🏻🙏

    Answer : [Re] Inquiry from sun****

    :)

  • Question : Inquiry for the item from lin****Aug 13, 2019

    Hi is the warranty function an additional 6 months or 12 months purchase? Or if I do not purchase, there will be no warranty?

    Answer : [Re] Inquiry for the item from lin****

    This product already comes with 1 year warranty. Additional warranty provided by Qoo10 and fulfil by NTUC, Ignore the options if you don't want extra warranty. Thank you

+View all Notice, FAQ, Q&A >>
★ Rommelsbacher ST710 Sandwich Maker ★ (2 Years Singapore Warranty)
★ Rommelsbacher ST710 Sandwich Maker ★ (2 Years Singapore Warranty)
Item Q&A
★ Panasonic EH-HV11 Hair Straightener And Curler ★ (1 Year Singapore Warranty)
★ Panasonic EH-HV11 Hair Straightener And Curler ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from lynnApr 20, 2021

    Can
    this straightener straighten very frizzy hair?

    Answer : [Re] Inquiry for the item from lynn

    The temperature should be ok for frizzy hair. You may contact panasonic for detail information. Refer to the link panasonic.com.sg'

  • Question : Inquiry for the item from wai****May 14, 2020

    Is the plug 3 pin?

    Answer : [Re] Inquiry for the item from wai****

    Yes

  • Question : Inquiry related delivery from jac****Dec 25, 2019

    Hi. minimun days of delivery for the item will be around? my address is hougang st 51 singapore. thanks

    Answer : [Re] Inquiry related delivery from jac****

    Delivery lead time 2 - 5 working days

  • Question : Inquiry for the item from dav****Oct 14, 2019

★ Panasonic NU-SC180BYPQ 20L Convection Steam Oven ★ (1 Year Singapore Warranty)
★ Panasonic NU-SC180BYPQ 20L Convection Steam Oven ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry related delivery from aliApr 19, 2021

  • Question : Inquiry for the item from yeoenglyeSep 18, 2020

★ Uniden AS7411 Caller ID Speakerphone with Message Lamp - Black/White ★ (1 Year Singapore Warranty)
★ Uniden AS7411 Caller ID Speakerphone with Message Lamp - Black/White ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from CEApr 19, 2021

    His seller,

    1) 12 months warranty is from you or the manufacturer?
    2) Any back light for the LCD?
    3) Any battery required to perform the memory /in coming /out going records features ?

    Thanks

    Answer : [Re] Inquiry for the item from CE

    1. 1 year warranty under manufacturer
    2. Stock only arrive next week and not able to check right now
    3. If have Caller ID, there will have battery to perform memory

  • Question : Inquiry for the item from ako****Jun 10, 2020

    Your item page doesnt answer my question. So i have to ask if this require battery for the lcd screen to work

    Answer : [Re] Inquiry for the item from ako****

    No battery required

    Question : [Re] Inquiry for the item from ako****

    Ok thank u

    Answer : [Re] Inquiry for the item from ako****

    No worries

  • Question : Inquiry for the item from ako****Jun 08, 2020

    Need battery?

    Answer : [Re] Inquiry for the item from ako****

    hi
    you may check in out item page
    Thanks

★ Sona SFT1523 16 Inch Orbit Cycle Ceiling Mounted Auto Fan ★ (1 Year Singapore Warranty )
★ Sona SFT1523 16 Inch Orbit Cycle Ceiling Mounted Auto Fan ★ (1 Year Singapore Warranty )
Item Q&A
  • Question : Inquiry for the item from mfahurudeenApr 16, 2021

    Can you send me full clear picture of the fan front side and back side also. I am interested. Please reply asap

    Answer : [Re] Inquiry for the item from mfahurudeen

    Sorry, we don't have the photo

★ Sona SFW1531N | SFW 1531N Wall Fan 16 Inch ★ (5 Years Warranty on Motor)
★ Sona SFW1531N | SFW 1531N Wall Fan 16 Inch ★ (5 Years Warranty on Motor)
Item Q&A
  • Question : Inquiry for the item from mfahurudeenApr 16, 2021

    Fan leaf is metal or plastic please reply asap

    Answer : [Re] Inquiry for the item from mfahurudeen

    3 Bladed Break Resistant ABS Fan Blade

★ Kenwood BLP10.A0WH 2L Blender with mill ★ (1 Year Singapore Warranty)
★ Kenwood BLP10.A0WH 2L Blender with mill ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from cynthiaangApr 14, 2021

    Can I know the jug is glass or plastic?

    Answer : [Re] Inquiry for the item from cynthiaang

    Plastic jug

  • Question : Inquiry related return and exchange from madhaviFeb 02, 2021

    Hi. Received this time. First time used today but motor not working. Cannot work.

    Answer : [Re] Inquiry related return and exchange from madhavi

    Make sure you move to lock postion before you can power on. Your order is still under warranty, You may contact service center for further assistance

  • Question : Inquiry for the item from tootgreenJan 11, 2021

  • Question : Inquiry related return and exchange from mrsnathNov 19, 2020

★ Tefal VC1451 Stainless Steel Food Steamer ★ (2 Years Warranty)
★ Tefal VC1451 Stainless Steel Food Steamer ★ (2 Years Warranty)
Item Q&A
  • Question : Inquiry from phyllisApr 13, 2021

    Hi, jus to check how to register for the warantee.

    Answer : [Re] Inquiry from phyllis

    No need to register warranty online. Please print out and keep your purchase receipt as proof of purchase for warranty claim. Do refer to the link and click the Purchase desription of the order you want to print out https://www.qoo10.sg/gmkt.inc/My/OrderContractList.aspx

  • Question : Inquiry for the item from stv_phuaApr 04, 2021

    What is the diameter of the stainless steel tray???Thanks

    Answer : [Re] Inquiry for the item from stv_phua

    VC1451 - product dimension is about (W x D x H) : 30 x 26 x 29 cm

  • Question : Inquiry for the item from mayphua0404Nov 24, 2020

  • Question : Inquiry for the item from vanessalow1711Nov 05, 2020

  • Question : Inquiry for the item from RuthOct 05, 2020

    Hi,
    Do you sell the cover? The knob cover came off.

    Answer : [Re] Inquiry for the item from Ruth

    Sorry, we don't sell cover separately

+View all Notice, FAQ, Q&A >>
★ Mistral MO350 35L Electric Oven with Convection Function ★ (1 Year Singapore Warranty)
★ Mistral MO350 35L Electric Oven with Convection Function ★ (1 Year Singapore Warranty)
Item Q&A
  • Question : Inquiry for the item from jeanneo1965Apr 12, 2021

    Hi May i know the biggest size you have. Any 60L? if yes please advise the outer measurement. Many thanks.

    Answer : [Re] Inquiry for the item from jeanneo1965

    Only Sona have 60L but no stock

  • Question : Inquiry for the item from jorjorOct 12, 2020

  • Question : Inquiry related delivery from Stella NgSep 11, 2020

    Hi Seller,

    If place order now, when can receive the item.

    Please advise ASAP.

    Thanks

    Answer : [Re] Inquiry related delivery from Stella Ng

    Deliverly lead time 3 - 5 working days

  • Question : Inquiry for the item from ahmao515Aug 06, 2020

    Hi this can select top or bottom heat?

    Answer : [Re] Inquiry for the item from ahmao515

    Yes

  • Question : Inquiry related delivery from nur****Apr 20, 2020

    Hi. My order number is 318323580.

    Just wondering, when will i receive my oven? Thanks.

    Answer : [Re] Inquiry related delivery from nur****

    Our business will be as usual. We will continuously monitoring all updates regarding the COVID-19 circuit breaker announced by the Singapore Government. For any delivery, normally it take 2 - 5 working days, it might be slightly delay (within 3 - 8 working days) and sorry for inconvenience caused. Have a nice day and stay Safe

    Question : [Re] Inquiry related delivery from nur****

    Hi just checking if my order went thru?

    As after i order, the product is oos. Thanks!

    Answer : [Re] Inquiry related delivery from nur****

    We will still checking with agent for stock availablity

    Question : [Re] Inquiry related delivery from nur****

    Are the stocks in yet??

    Answer : [Re] Inquiry related delivery from nur****

    Yet arrive

    Question : [Re] Inquiry related delivery from nur****

    Is my oven coming today as per what you guys stated, avail shipping date is 30th April 2020?

    Answer : [Re] Inquiry related delivery from nur****

    You can just cancel it or you have alternative model want to change, sorry for inconvenience caused

+View all Notice, FAQ, Q&A >>