Q&A board

Available
MON~SAT : 11:00am ~ 7:00pm Sun & Holiday:Close
Q & A Lists
Item Question & Answer
Philips HD9270 Essential Airfryer XL. Rapid Air Technology 1.2kg 6.2L Capacity 2000W (9270 HD9270)
Philips HD9270 Essential Airfryer XL. Rapid Air Technology 1.2kg 6.2L Capacity 2000W (9270 HD9270)
Item Q&A
  • Question : Inquiry related delivery from selujMay 17, 2021

  • Question : Inquiry for the item from Ces1831May 02, 2021

  • Question : Inquiry for the item from emadz_2005Feb 10, 2021

    Is this 50/60HZ ?

    Answer : [Re] Inquiry for the item from emadz_2005

    please note the Power 2000 W

  • Question : Inquiry for the item from agnesyeeoyFeb 02, 2021

    Hi seller,
    When I choose the option of all accessories, does the price include the Air Fryer HD9270? It’s unclear in the selection.
    Rgds

    Answer : [Re] Inquiry for the item from agnesyeeoy

    Yes it does, the main air fry plus the choice of accesories

Beurer HK42 | HK35BSS | HK44 | HK45 | HK58 | HK55 | HK63 | HK115 | HK25BSS | HK125XXL | HK54 HEATING
Beurer HK42 | HK35BSS | HK44 | HK45 | HK58 | HK55 | HK63 | HK115 | HK25BSS | HK125XXL | HK54 HEATING
Item Q&A
  • Question : Inquiry for the item from JoMay 14, 2021

  • Question : Inquiry related delivery from VitMar 13, 2021

  • Question : Inquiry for the item from taroshimada1Dec 05, 2020

    Hi do you have this product (Beurer HK35 BSS) in stock? This design and color (orange) as seen in the picture. I’ve been looking for this for a while yet only different color was available. Please advise. Thank you very much.

    Answer : [Re] Inquiry for the item from taroshimada1

    new stock coming next week , please call back us on next week

  • Question : Inquiry from whe****Jun 27, 2020

    Hi seller I received the item but didn’t see any warranty card or seller invoice or receipt for my purchase. How to claim for warranty repair if it becomes faulty within 1 year warranty period per stated in your product page in Qoo10?

    Answer : [Re] Inquiry from whe****

    please print out your e-receipt from Qoo10 account as proof of purchase. if any issue must bring to service centre for warranty.

  • Question : Inquiry for the item from juz****Dec 29, 2019

    Is it ready stock for Beurer HK 45? Can I do shelf collection or how long is the delivery if I were to place order by today?

    Answer : [Re] Inquiry for the item from juz****

    Ready stock available for store pickup , delivery will take 2-3 working days.

    Question : [Re] Inquiry for the item from juz****

    May I know where is your store? What should I select for the delivery option for store pick up?

    Answer : [Re] Inquiry for the item from juz****

    my store is in simlim square ,#06-15, please choose store pickup in the options.

    Question : [Re] Inquiry for the item from juz****

    I've placed order for self collection. Thanks.

    Answer : [Re] Inquiry for the item from juz****

    Noted , please come for collection , we close on 1st Jan.

+View all Notice, FAQ, Q&A >>
PHILIPS HD9220 | HD9217 | HD9216 AIR FRYER *NO OIL*
PHILIPS HD9220 | HD9217 | HD9216 AIR FRYER *NO OIL*
Item Q&A
  • Question : Inquiry for the item from ShandyMay 15, 2021

    Hd9217 - was 2 yr warranty ?
    How to register ?

    Answer : [Re] Inquiry for the item from Shandy

    Warranty is based on the purchase receipt. Please provide your email so we can send you the receipt. Once the product is delivered.

  • Question : Inquiry related delivery from charmmy07May 09, 2021

  • Question : Inquiry for the item from ShanOct 19, 2020

    What’s the capacity?

    Answer : [Re] Inquiry for the item from Shan

    2.2 L

  • Question : Inquiry for the item from nslingAug 19, 2020

    2 pin or 3 pin plug?

    Answer : [Re] Inquiry for the item from nsling

    2pin

  • Question : Inquiry for the item from cec****Jun 26, 2020

    It comes with 3-pin plug or 2-pin plug?

    Answer : [Re] Inquiry for the item from cec****

    2 pin plug

+View all Notice, FAQ, Q&A >>
Sony DVD Home Cinema System with Bluetooth DZ350 DAV-DZ350
Sony DVD Home Cinema System with Bluetooth DZ350 DAV-DZ350
Item Q&A
  • Question : Inquiry for the item from seowweiyang1988May 13, 2021

    Hi Does the microphone work with other input source> Such as optical input?

    Answer : [Re] Inquiry for the item from seowweiyang1988

    No it does not

Sony KDL-32W600D SMART TV 32inch DVBT2 DIGITAL HD TV
Sony KDL-32W600D SMART TV 32inch DVBT2 DIGITAL HD TV
Item Q&A
  • Question : Inquiry for the item from tweety_rabbit56May 13, 2021

    Hi, is ditigal or smart tv?

    Answer : [Re] Inquiry for the item from tweety_rabbit56

    It is Smart & digital TV

  • Question : Inquiry for the item from Cheripop18Jan 23, 2021

  • Question : Inquiry for the item from ooinAug 02, 2020

    Hi. Can watch local free-to-air channels without HD set top box on this Sony KDL-32W600D TV?

    Answer : [Re] Inquiry for the item from ooin

    yes can

  • Question : Inquiry from jea****Jun 23, 2020

    Do you set up (no need wall mount), just assemble.
    Do you dispose of old TV?
    What are costs? No option in the order so how to ask for set up and disposal? Called shop many times but no answer although you said you would get back to me. Please respond.

    Answer : [Re] Inquiry from jea****

    Table top set up $50. old tv disposal charge is $20.

Motorola T301 Cordless Phone
Motorola T301 Cordless Phone
Item Q&A
  • Question : Inquiry for the item from jnsonleeMay 13, 2021

    Hi Does Black available ? As Qoo10 doesnt show color selection

    Answer : [Re] Inquiry for the item from jnsonlee

    Only White & purple available

  • Question : Inquiry for the item from madaloyAug 08, 2020

    When will there be stock for the black ones?

    Answer : [Re] Inquiry for the item from madaloy

    out of stock for black , no ETA from supplier.

  • Question : Inquiry for the item from ben****Apr 09, 2019

    Regarding product , if I buy 3/4 of the same phone , will be able to connect to each other?

    Answer : [Re] Inquiry for the item from ben****

    No, cannot connect

Philips HD4911 Induction Cooker |MORRIES MS2888CIC |CORNELL CCE2000 | BEAR IDC203 |AID1630 |AIF4630
Philips HD4911 Induction Cooker |MORRIES MS2888CIC |CORNELL CCE2000 | BEAR IDC203 |AID1630 |AIF4630
Item Q&A
  • Question : Inquiry for the item from SKMay 12, 2021

    What is weight for Morries brand and how long is the power cable?

    Answer : [Re] Inquiry for the item from SK

    morries weight approx 2-3kg

  • Question : Inquiry for the item from stellachung34Sep 20, 2020

    Philips 4911 what kind of cooking pot can be use.

    Answer : [Re] Inquiry for the item from stellachung34

    can use only the pot which comes with it

  • Question : Inquiry for the item from stellachung34Sep 13, 2020

    Is there any ' free stainless pot ' with purchase of Philips HD4911 Sensor Touch 2100W Induction Cooker.
    Thank you.

    Answer : [Re] Inquiry for the item from stellachung34

    yes comes with free pot.

  • Question : Inquiry for the item from poh****Jun 24, 2020

    Hi seller 👋 good day 😊 Can ceramic pots be used for your products ❓ The bottom of the pot is also ceramic ⁉️ Please advise, thank you 🙏

    Answer : [Re] Inquiry for the item from poh****

    Morries brand can use the ceramic pots

Philips FC6723/01 SpeedPro Cordless Stick Vacuum Cleaner with 2 years warranty (6723)
Philips FC6723/01 SpeedPro Cordless Stick Vacuum Cleaner with 2 years warranty (6723)
Item Q&A
PHILIPS AIRFRYER HD9721 HD9654/91 HD9860/91 HD9650 Avance Collection Airfryer XXL
PHILIPS AIRFRYER HD9721 HD9654/91 HD9860/91 HD9650 Avance Collection Airfryer XXL
Item Q&A
  • Question : Inquiry for the item from huien_1Apr 05, 2021

    Can you allow multiple times accessories in the option so that we can buy a few kind of the accessories?

    Answer : [Re] Inquiry for the item from huien_1

    Hi, possible to feedback?

  • Question : Inquiry for the item from hayjjhiMar 20, 2021

    Dear Seller

    Grill pan is included, right? There is an option to purchase grill kit, so is there a difference between grill pan & grill kit?

    Thanks.

    Answer : [Re] Inquiry for the item from hayjjhi

    Which model you are referring to?

    Question : [Re] Inquiry for the item from hayjjhi

    HD9860

  • Question : Inquiry for the item from huien_1Mar 02, 2021

    Can I check the cable length of HD9654, wanted to check how to fit in to my kitchen? Thank you

    Answer : [Re] Inquiry for the item from huien_1

    Hi There!👋🏻 Give us a moment to check on this and will revert back to you soon.

    meantime can contact 63382952 for better assistace on this

    Thank you and have a nice day.

  • Question : Inquiry for the item from HighFeb 21, 2021

    Hi. For 9860, is it made in Turkey or China?

    Answer : [Re] Inquiry for the item from High

    china

  • Question : Inquiry for the item from SarahDec 22, 2020

    why this item warranty is not 2 years ?And the price $325 include what accessories? Please reply me as soon as possible ,Thank you

    PS: PHILPS website provide 2 year warranty tho.

    Answer : [Re] Inquiry for the item from Sarah

    This product comes with 2 years warranty.

+View all Notice, FAQ, Q&A >>
Asus VG259QM Tuf Gaming 24.5Inch FHD 1ms Oc 280Hz Monitor 1080P (1920 x 1080) Fast IPS 280Hz (Sup
Asus VG259QM Tuf Gaming 24.5Inch FHD 1ms Oc 280Hz Monitor 1080P (1920 x 1080) Fast IPS 280Hz (Sup
Item Q&A
ASUS VivoBook 15 X513EP-BQ148T i7-1165G7 16GB RAM 15.6 INCH FHD 512GB NVMe SSD NVIDIA
ASUS VivoBook 15 X513EP-BQ148T i7-1165G7 16GB RAM 15.6 INCH FHD 512GB NVMe SSD NVIDIA
Item Q&A
Philips TV SMART FHD 43INCH 43PFT5813/98 Ultra Slim Full HD LED Smart TV 43 INCH
Philips TV SMART FHD 43INCH 43PFT5813/98 Ultra Slim Full HD LED Smart TV 43 INCH
Item Q&A
  • Question : Inquiry for the item from annealicia2008May 12, 2021

  • Question : Inquiry related delivery from yuzhulee93Apr 15, 2021

    Hi if order now, can deliver by sat?

    Answer : [Re] Inquiry related delivery from yuzhulee93

    Delivery takes approx 4-10 days

  • Question : Inquiry related delivery from deven7singhJan 03, 2021

PHILIPS 43PFT5505 43 FULL HD ULTRA SLIM LED TV (43PFT5505/98)
PHILIPS 43PFT5505 43 FULL HD ULTRA SLIM LED TV (43PFT5505/98)
Item Q&A
LG 75UN8100PTB UN8100 UHD 4K TV (75inch) 4 Ticks FREE N WALL MOUNT WORTH$288 (75UN8100PTB)
LG 75UN8100PTB UN8100 UHD 4K TV (75inch) 4 Ticks FREE N WALL MOUNT WORTH$288 (75UN8100PTB)
Item Q&A
  • Question : Inquiry for the item from SimonMay 10, 2021

  • Question : Inquiry for the item from SimonMay 09, 2021

  • Question : Inquiry for the item from SimonApr 29, 2021

Bosch SMS46GW01P Serie | 4 Free-standing Dishwasher (60cm) (SMS46GW01P)
Bosch SMS46GW01P Serie | 4 Free-standing Dishwasher (60cm) (SMS46GW01P)
Item Q&A
ASUS TUF Gaming VG289Q Gaming Monitor 28 inch UHD 4K (3840x2160) IPS DCI-P3  Adaptive-Sync FreeS
ASUS TUF Gaming VG289Q Gaming Monitor 28 inch UHD 4K (3840x2160) IPS DCI-P3 Adaptive-Sync FreeS
Item Q&A
LG TV SMART 32 Inch Screen Smart HD Ready LED TV 32LM630BPTB
LG TV SMART 32 Inch Screen Smart HD Ready LED TV 32LM630BPTB
Item Q&A
  • Question : Inquiry related delivery from christinakoh10May 07, 2021

  • Question : JI会员的商品咨询Apr 29, 2021

  • Question : Inquiry for the item from chrischongJan 26, 2021

    Hi seller still available? Can I use back my current bracket for LG tv?

    Answer : [Re] Inquiry for the item from chrischong

    Please resend inquiry if is still not settled ~

  • Question : Inquiry for the item from raymond517leeJan 25, 2021

  • Question : Inquiry for the item from albertangusJul 23, 2020

    is this item LG 32LM630BPTB having stock? If yes, what is the current selling price?

    Answer : [Re] Inquiry for the item from albertangus

    This model no more already , LG 32LK610BPVA ready stock avaialble.$338.

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=674908525

+View all Notice, FAQ, Q&A >>
LENOVO IP 15.6 Touchscreen Laptop 11th Gen Intel Core i7-1165G7 1080p 12GB RAM 512GB SSD WIN 10 (82F
LENOVO IP 15.6 Touchscreen Laptop 11th Gen Intel Core i7-1165G7 1080p 12GB RAM 512GB SSD WIN 10 (82F
Item Q&A
Philips D140 D1401B Digital Cordless Phone 1.6 LCD Panel Illuminated Display Non Slip Grip 10 ringto
Philips D140 D1401B Digital Cordless Phone 1.6 LCD Panel Illuminated Display Non Slip Grip 10 ringto
Item Q&A
PIONEER VSX934 7.2CH NETWORK AV RECEIVER (934 VSX-934)
PIONEER VSX934 7.2CH NETWORK AV RECEIVER (934 VSX-934)
Item Q&A
Beurer Double Electric Under Blanket UB30 AND TS 23 AND TS 26 XXL MODELS
Beurer Double Electric Under Blanket UB30 AND TS 23 AND TS 26 XXL MODELS
Item Q&A
  • Question : Inquiry for the item from JoMay 06, 2021

  • Question : Inquiry for the item from LeeSep 22, 2020

  • Question : Inquiry for the item from kn1106Aug 14, 2020

    Hi, is this for single bed?

    Answer : [Re] Inquiry for the item from kn1106

    yes its for single bed

  • Question : Inquiry for the item from max****Oct 29, 2019

    Hello,

    My father has been happily using the mat, but seems like the charging base is not working anymore. Is there any way we can fix or replace it?

    Answer : [Re] Inquiry for the item from max****

    please check with beurer service centre.

AC RYAN MOMENT (GEN2) WIRELESS KARAOKE SOUNDBAR + WIRELESS MICS SUBWOOFER.
AC RYAN MOMENT (GEN2) WIRELESS KARAOKE SOUNDBAR + WIRELESS MICS SUBWOOFER.
Item Q&A
  • Question : Inquiry for the item from blessedsawMay 05, 2021

  • Question : Inquiry for the item from shermaineAug 16, 2020

    Hi do you sell the sound bar alone without the mic and sub woofer ? Thanks

    Answer : [Re] Inquiry for the item from shermaine

    No, its comes in set.

  • Question : Inquiry for the item from Yvo****Jan 25, 2020

  • Question : Inquiry for the item from rhe****Jul 18, 2019

    for this moment to chargable battery for the microphone already included or need to buy? thanks

    Answer : [Re] Inquiry for the item from rhe****

    not included , need to buy

  • Question : Inquiry for the item from chu****May 19, 2019

    Hi, can this unit use on Samsung UA-55NU8000KXXS as a sound bar by itself? For example the same purpose as AMAHA YAS-108 FRONT SURROUND SYSTEM or SONOS BEAM SOUNDBAR for watching movie and playing music?

    Answer : [Re] Inquiry for the item from chu****

    yes can use

+View all Notice, FAQ, Q&A >>
AOC C24G2 165Hz FHD Curved FreeSync VA Gaming Monitor With Height Adjust 24 23.6 (C24G2 24)
AOC C24G2 165Hz FHD Curved FreeSync VA Gaming Monitor With Height Adjust 24 23.6 (C24G2 24)
Item Q&A
LG F2721HTWV+T2735NTWV 21/12KG WASHER DRYER/ 3.5KG MINI WASHER ***2 YEARS LG WARRANTY(F2721HTWV+T273
LG F2721HTWV+T2735NTWV 21/12KG WASHER DRYER/ 3.5KG MINI WASHER ***2 YEARS LG WARRANTY(F2721HTWV+T273
Item Q&A
Philips 243V7QJAB V-Line 23.8 243V7QJAB Full HD 1920x1080 IPS LED Monitor VGA DisplayPort
Philips 243V7QJAB V-Line 23.8 243V7QJAB Full HD 1920x1080 IPS LED Monitor VGA DisplayPort
Item Q&A
  • Question : Inquiry for the item from wely_liveMay 03, 2021

    Hi,

    1) is it official Phillips Singapore warranty?
    2) is the warranty onsite or at service center?

    Answer : [Re] Inquiry for the item from wely_live

    3) Does it comes with Built-in Speaker?

    Question : [Re] Inquiry for the item from wely_live

    Just to confirm if it the same with this? From Phillips Singapore website 243V7QJAB_69/full-hd-lcd-monitor there's /69 as for Phillips Singapore website but not in your description. So i wonder if they both refer to the same product.

  • Question : Inquiry for the item from lim****Jun 06, 2020

    hi, got a few queries.
    1) Does this come with HDMI cable?
    2) Does it come with warranty?
    3) any stocks currently as I intend to order today

    Answer : [Re] Inquiry for the item from lim****

    1.comes with VGA inside the Box, HDMI need to purchase seperately.
    2.comes with 3 years warranty.
    3. Ready stock available

  • Question : Inquiry for the item from 261****May 28, 2020

    Hi, is the monitor in stock?

    Answer : [Re] Inquiry for the item from 261****

    yes , ready stock available

Toyomi EWP-747 Ewp747 7L Water Dispenser (747 EWP-747)
Toyomi EWP-747 Ewp747 7L Water Dispenser (747 EWP-747)
Item Q&A
  • Question : Inquiry for the item from virhutMay 02, 2021

  • Question : Inquiry for the item from tec****Feb 10, 2020

    Does this item come with 3 years warranty provided by Toyomi.

    Answer : [Re] Inquiry for the item from tec****

    its 1 Year warranty by Toyomi

  • Question : Inquiry for the item from sam****Aug 28, 2019

    Hi i tried to contact you guys during office hours but none of your line is working and there is no one picking up. I tried messaging you but no reply as well.

    Is this shop an operating one or it's closed?

    Answer : [Re] Inquiry for the item from sam****

    Hi, sorry for the inconvenience caused, How can i help you

  • Question : Inquiry for the item from ykm****Aug 17, 2019

  • Question : Inquiry for the item from 211****Jul 24, 2019

    Hi, is there 1 year warranty with this item?

    Answer : [Re] Inquiry for the item from 211****

    yes 1 year warranty

+View all Notice, FAQ, Q&A >>
Dyson AM07 Bladeless Tower Fan. Local SG Stock and warranty
Dyson AM07 Bladeless Tower Fan. Local SG Stock and warranty
Item Q&A
  • Question : Inquiry related delivery from atticaabdrApr 29, 2021

  • Question : Inquiry for the item from cvs_reneFeb 02, 2021

    do u have ready stock for black nickel? otherwise what color do u have have ready stock?

    Answer : [Re] Inquiry for the item from cvs_rene

    Hi, currently we only have the white silver

  • Question : Inquiry for the item from lim****Apr 18, 2020

    Hi, are items unavailable?

    Answer : [Re] Inquiry for the item from lim****

    No stock , will restore only in May

  • Question : Inquiry for the item from eat****Jan 31, 2020

    Hi, do you still have white stock available?

    Answer : [Re] Inquiry for the item from eat****

    yes available

    Question : [Re] Inquiry for the item from eat****

    I see, is there another link. The white seems sold out. Can’t select it.

    Thank you

    Answer : [Re] Inquiry for the item from eat****

    its not sold out , we have stock

  • Question : Inquiry for the item from maa****Jan 18, 2020

    Hi, do you still have stock for this model?
    If I yes, how long is the delivery if I place order today?
    Thank you

    Answer : [Re] Inquiry for the item from maa****

    ready stock available, if order today will deliver on Tuesday

    Question : [Re] Inquiry for the item from maa****

    Ok, thank you.

    Answer : [Re] Inquiry for the item from maa****

    Hi Seller, I already placed my order.

    Question : [Re] Inquiry for the item from maa****

    Noted.

+View all Notice, FAQ, Q&A >>
Yamaha amplifier audio sound R-N803 Stereo Network Receiver N803
Yamaha amplifier audio sound R-N803 Stereo Network Receiver N803
Item Q&A
  • Question : Inquiry for the item from jbchua888Apr 29, 2021

  • Question : Inquiry for the item from ardiwirkusJan 21, 2021

    Hi have silver colour for this unit?

    Answer : [Re] Inquiry for the item from ardiwirkus

    Pre order stock.

  • Question : Inquiry for the item from wwen09Jan 11, 2021

    Hi,I do not need to see the item, i just need to know whether this system is able to support my speaker only. Thanks

    Answer : [Re] Inquiry for the item from wwen09

    please contact Yamaha service centre at 6740 9262 for technical quairies.

    Question : [Re] Inquiry for the item from wwen09

    thank you.

    Answer : [Re] Inquiry for the item from wwen09

    welcome

  • Question : Inquiry for the item from wwen09Jan 11, 2021

    HI, i will like to confirm can your system support the 'Duke' speaker as shown in the attached picture

    Answer : [Re] Inquiry for the item from wwen09

    sorry dont carry display sets , we have all sealed box from yamaha

DYSON SV15 V15 FLUFFY VACUUM (V15)
DYSON SV15 V15 FLUFFY VACUUM (V15)
Item Q&A
  • Question : Inquiry for the item from ah_ning55Apr 27, 2021

    In stock? May I confirm that this V15 is the one with green light?

    Answer : [Re] Inquiry for the item from ah_ning55

    No this is not the model