Q&A board

Q & A Lists
Item Question & Answer
25th Update New Arrivals ♥Korean Style Dress♥ Linen Dress / Casual / LOOSE Fit  / Plus Size
25th Update New Arrivals ♥Korean Style Dress♥ Linen Dress / Casual / LOOSE Fit / Plus Size
Item Q&A
  • Question : Inquiry for the item from ycdot_wongApr 29, 2021

    Hi Seller, I want to buy the dress as per attachment. Please confirm the design is Group I, Type16 and the free size measurements are as stated in the size chart. What are the blended fabrics?

    Answer : [Re] Inquiry for the item from ycdot_wong

    yes

    Question : [Re] Inquiry for the item from ycdot_wong

    Hi Seller, what fabric is the dress Group I Type16?

    Answer : [Re] Inquiry for the item from ycdot_wong

    mixing

  • Question : Inquiry for the item from vivichailingOct 12, 2020

  • Question : Inquiry related delivery from vivichailingOct 12, 2020

  • Question : Inquiry for the item from ilhan_28Aug 30, 2020

  • Question : 반품/교환 관련 ohf****님의 문의입니다.May 16, 2020

+View all Notice, FAQ, Q&A >>
24th Apr Update New Arrivals♥ Casual Tops / Shirts / Blouses / Tops / Korean Style / Plus Size
24th Apr Update New Arrivals♥ Casual Tops / Shirts / Blouses / Tops / Korean Style / Plus Size
Item Q&A
  • Question : Inquiry for the item from helenMay 03, 2021

    Hi, is the blouse in group G type 7 free size as stated on details? I try to order
    but the drop down shows S/M/L.

    Answer : [Re] Inquiry for the item from helen

    pls can buy agian we have edit

  • Question : Inquiry for the item from reneMay 02, 2021

    HI Seller
    do you have M_7 ?

    Thanks

    Answer : [Re] Inquiry for the item from rene

    yes in stock

  • Question : Inquiry for the item from ysusan9Apr 25, 2021

    L7 have lining or not?

    Answer : [Re] Inquiry for the item from ysusan9

    no

  • Question : Inquiry for the item from ysusan9Apr 25, 2021

    For E8, the button is worn IN FRONT OR BEHIND? The model wearing and the photo I clicked is different.

    Answer : [Re] Inquiry for the item from ysusan9

    front

  • Question : Inquiry for the item from reneApr 11, 2021

    Hi seller

    E -3
    Sleeve: How long?

    B -16 (size S) and P-14
    Do you have stocks?

    Thank-you

    Answer : [Re] Inquiry for the item from rene

    Yes B16and P14 In stock E -3 Sleeve 32cm

+View all Notice, FAQ, Q&A >>
19th Mar Update / Korean Style / Linen / Casual / LOOSE Fit / Dress / Plus Size / Encounter Dress
19th Mar Update / Korean Style / Linen / Casual / LOOSE Fit / Dress / Plus Size / Encounter Dress
Item Q&A
  • Question : Inquiry for the item from canmartApr 30, 2021

    I checked that my image was stolen without permission.(TYPE-Q)
    Please delete it right away.
    If you don't delete it, we will officially request and complain to Q10.

    Answer : [Re] Inquiry for the item from canmart

    Please feel free to, the pictures are made by us, and all have PS files

  • Question : Inquiry for the item from J3nny11Nov 29, 2020

    Hi seller, what is the waist size for L12 & B20 M size in cm?

    Answer : [Re] Inquiry for the item from J3nny11

    The waist is loose, so there is no size to waist

  • Question : Inquiry for the item from jin****Jun 08, 2020

  • Question : Inquiry related delivery from lil****Mar 23, 2020

    So when can it be shipped out and arrival date. A rough gauge bah.

    Answer : [Re] Inquiry related delivery from lil****

    ??Please check the estimated delivery date above the product yourself

    Question : [Re] Inquiry related delivery from lil****

    Shipped from where?

    Answer : [Re] Inquiry related delivery from lil****

    china

  • Question : Inquiry for the item from wtz****Aug 31, 2019

    Hi seller, yours size many do not have the waist & hip measurements.can i know what are those measurements for size M & L ?

    Answer : [Re] Inquiry for the item from wtz****

    Dresses usually have a waist and hip circumference that is larger than the bust. Please look at the bust to buy.

+View all Notice, FAQ, Q&A >>
19th Apr Update / Korean Style / Linen / Casual / LOOSE Fit / Dress / Plus Size / Encounter Dress
19th Apr Update / Korean Style / Linen / Casual / LOOSE Fit / Dress / Plus Size / Encounter Dress
Item Q&A
  • Question : Inquiry for the item from canmartApr 30, 2021

    I checked that my image was stolen without permission.(ITEM:TYPE-Q)
    Please delete it right away.
    If you don't delete it, we will officially request and complain to Q10.

    Answer : [Re] Inquiry for the item from canmart

    Please feel free to, the pictures are made by us, and all have PS files

  • Question : Inquiry for the item from ruiying1616Jan 28, 2021

    Very very dishonest seller 1 first material was stated polyester but received it was cotton. 2 nd send the wrong item. All very very bad material . Waste money don’t ever n ever buy from this seller .

    Answer : [Re] Inquiry for the item from ruiying1616

    What style are you talking about?

  • Question : Inquiry for the item from ycdot_wongDec 11, 2020

  • Question : Inquiry for the item from ycdot_wongDec 11, 2020

  • Question : Inquiry for the item from bonjour_donkeyNov 20, 2020

    G7: any lining?

    Answer : [Re] Inquiry for the item from bonjour_donkey

    yes

+View all Notice, FAQ, Q&A >>
♥Long Dress♥ Hoodie Dress / Casual Dress / Long Dress / LOOSE Fit  / Basic / Dress / Maxi
♥Long Dress♥ Hoodie Dress / Casual Dress / Long Dress / LOOSE Fit / Basic / Dress / Maxi
Item Q&A
  • Question : Inquiry for the item from nadn88Feb 28, 2021

  • Question : Inquiry for the item from judechan0607Oct 26, 2020

    Please inform if the following items r in stock.

    Answer : [Re] Inquiry for the item from judechan0607

    Hi seller , I want to reorder , please tell me if the following items r still in stock.

    Question : [Re] Inquiry for the item from judechan0607

    yes in stock.

  • Question : Inquiry for the item from judechan0607Oct 15, 2020

    Dear seller , item grp L type 8 size 4XL , do you have the stock ? Please reply asap as I want to order n buy . Thank u.

    Answer : [Re] Inquiry for the item from judechan0607

    yes in stock. tks

  • Question : Inquiry for the item from judechan0607Oct 15, 2020

    Hi , L8 4XL , you have the stock . I want to order .Please refer to picture attached with this inquiry. Thank you .

    Answer : [Re] Inquiry for the item from judechan0607

    yes in stock

  • Question : Inquiry for the item from rica1881Sep 24, 2020

    2XL have ?

    Answer : [Re] Inquiry for the item from rica1881

    Have stock ?
    Group R
    Type 18
    2XL

    Question : [Re] Inquiry for the item from rica1881

    yes in stock.

●Buy 3 Free shipping fee● Plus Size S~5XL / Casual Tops / Shirts / Blouses / Tops / Korean Style
●Buy 3 Free shipping fee● Plus Size S~5XL / Casual Tops / Shirts / Blouses / Tops / Korean Style
Item Q&A
  • Question : Inquiry for the item from gt883gtApr 21, 2021

    Hi

    I trying to order $130 but shipping charge of $12.60. Shouldn't is be shipping free?

    Regards

    Answer : [Re] Inquiry for the item from gt883gt

    Because of the coronavirus, Qxpress shipping prices have increased. we can only charge this way by weight. I’m really sorry. If you have a discounted cupon, you can use it.

★2021 New Arrivals Denim Skirt★ Design by Korea  / Short / Jeans / Skirt  / Trousers / Mini Skirt
★2021 New Arrivals Denim Skirt★ Design by Korea / Short / Jeans / Skirt / Trousers / Mini Skirt
Item Q&A
  • Question : Inquiry for the item from reneewong02Apr 20, 2021

    Hi, group L Type 15 is the material elastic or stretchable?

    Answer : [Re] Inquiry for the item from reneewong02

    no

  • Question : Inquiry related delivery from RisJan 30, 2021

  • Question : Inquiry for the item from SuLing YEOJan 21, 2021

    Hi seller I'm interested for group B type 5, may I know that one have an pants inside. Thanks

    Answer : [Re] Inquiry for the item from SuLing YEO

    sorry no inside

  • Question : Inquiry for the item from Leo NewtonJan 10, 2021

    Hi Seller, may I know if the skirt (Group-E Type-1) is elastic/stretchable? Thanks.

    Answer : [Re] Inquiry for the item from Leo Newton

    no

    Question : [Re] Inquiry for the item from Leo Newton

    Noted with thanks.

    Answer : [Re] Inquiry for the item from Leo Newton

    You're welcome

  • Question : Inquiry for the item from AliciaDec 28, 2020

    I would like to get group J type 2. Waist size is 29 inches. Which size should I get?

    Answer : [Re] Inquiry for the item from Alicia

    Please use centimeters to calculate, because there are rubber bands on the waist, I think I think the XL size is right for you

+View all Notice, FAQ, Q&A >>
16th Mar Update New Arrivals ● casual tops / Shirt / Blouses / Tops / Plus Size / Korean Fashion
16th Mar Update New Arrivals ● casual tops / Shirt / Blouses / Tops / Plus Size / Korean Fashion
Item Q&A
  • Question : Inquiry for the item from reneMar 30, 2021

    Hi seller,
    Am buying many times already.

    B-17
    M size: How long is the sleeve?

    Thanks

    Answer : [Re] Inquiry for the item from rene

    B-17
    M size: How long is the sleeve? 33cm

13rd dec Update 2021 New Arrivals ♥ Bikini / Swimwear / Lingerie / Women / Swiming / Plus Size
13rd dec Update 2021 New Arrivals ♥ Bikini / Swimwear / Lingerie / Women / Swiming / Plus Size
Item Q&A
  • Question : Inquiry related delivery from RcMar 30, 2021

  • Question : Inquiry for the item from JeriNov 01, 2020

    Does J19 have under wire?

    Answer : [Re] Inquiry for the item from Jeri

    no

  • Question : Inquiry for the item from topsereneSep 12, 2020

    C16 is swim wear right ? ..

    Answer : [Re] Inquiry for the item from topserene

    yes

    Question : [Re] Inquiry for the item from topserene

    Ok thks u

    Answer : [Re] Inquiry for the item from topserene

    ^^

  • Question : Inquiry for the item from bin****May 10, 2020

    What is the differences between M1 and J6. Both look the same design but pricing different

    Answer : [Re] Inquiry for the item from bin****

    The production factory is different, the fabric is slightly different

  • Question : Inquiry related cancel and refund from aom****Mar 16, 2020

    Hi, i have not receive any of the items. Since there is a delay may i request for a refund. Thanks.

    Answer : [Re] Inquiry related cancel and refund from aom****

    Cannot refund now, already on the road,
    China-Singapore flights are often canceled now, so it is slower, it takes a few days,If you want a refund,Please return to us after receiving

+View all Notice, FAQ, Q&A >>
1st Mar Update New Arrivals ★ Dress / OL Fashion / Work Dress / Long Dress / Korean Fashion
1st Mar Update New Arrivals ★ Dress / OL Fashion / Work Dress / Long Dress / Korean Fashion
Item Q&A
  • Question : Inquiry for the item from Christina TeohMar 15, 2021

  • Question : Inquiry for the item from poppyflowers101Nov 18, 2020

    Hi is this Type i or L ? Because i can't find in drop down selection to buy. Thanks

    Answer : [Re] Inquiry for the item from poppyflowers101

    .

  • Question : Inquiry for the item from poppyflowers101Nov 18, 2020

    Hi is this Type i or L ? Because i can't find in drop down selection to buy. Thanks

    Answer : [Re] Inquiry for the item from poppyflowers101

    i-12 thank you

    Question : [Re] Inquiry for the item from poppyflowers101

    i-12 thank you

  • Question : Inquiry for the item from ser****Apr 24, 2020

  • Question : Inquiry for the item from zoo****Apr 12, 2020

    Dear seller,
    I weigh 45kg and 1.62m tall. Thin. Should I buy size S or M?

    Answer : [Re] Inquiry for the item from zoo****

    Please look at the bust size and compare the purchase, this is usually suitable

+View all Notice, FAQ, Q&A >>
6th Mar Update ★Euro Tops★ Tops / Zara Style / Shirts / Casual / Blouses / LOOSE Fit / Plus Size
6th Mar Update ★Euro Tops★ Tops / Zara Style / Shirts / Casual / Blouses / LOOSE Fit / Plus Size
Item Q&A
  • Question : Inquiry from toon8807Mar 11, 2021

    We just setup an e-commerce business in Singapore and Thailand and would appreciate if you could provide more information as follows:-
    1. Can we purchase some of your clothings that we are interested in and buy at wholesale price?
    2. Notice that some of the clothings are on some website in Singapore, will there be any issue on this, eg.
    copyright?
    3. We will use the photos from your website (for those we purchase only) and put them on our website.
    Any issue on this also?
    4. What is the minimum quantity/price?
    5. What is the terms and conditions and delivery time?

    Answer : [Re] Inquiry from toon8807


    1. Can we purchase some of your clothings that we are interested in and buy at wholesale price?
    > yes, can
    2. Notice that some of the clothings are on some website in Singapore, will there be any issue on this, eg.
    copyright?
    > Except for Qoo10, you can use our pictures, but if there is a problem on other websites, we will not be responsible for this part

    3. We will use the photos from your website (for those we purchase only) and put them on our website.
    Any issue on this also?
    > Except for Qoo10, you can use our pictures, but if there is a problem on other websites, we will not be responsible for this part

    4. What is the minimum quantity/price?
    > If you need a low price, the quantity needs to be a lot, for example, usually a size of 50 qty, (if a size of 10qty or so can not be discounted)

    The price of each clothes is different, this requires you to provide group and type

    5. What is the terms and conditions and delivery time?
    > If the quantity is large, it needs to be produced, usually within 7 days for delivery, and about 7 days for delivery time (for example, each size is about 50qty),

  • Question : Inquiry for the item from isz198970Jan 24, 2021

  • Question : Inquiry from pre****May 18, 2020

  • Question : Inquiry for the item from 238****Oct 07, 2019

    Do you have stock for Type J- 3 small size?

    Answer : [Re] Inquiry for the item from 238****

    yes

  • Question : Inquiry for the item from suw****Mar 31, 2019

    Hi,

    Item Group D, Type 1 doesn't have measurements for the shoulder, i usually wear a UK size12, shoulder around 40cm to 41cm, can you recommend a size that is suitable?

    Answer : [Re] Inquiry for the item from suw****

    Can you tell me the bust size?
    Usually the shoulder width is fit if the bust is right.
    Because the shoulder width and bust are usually about the same

    Question : [Re] Inquiry for the item from suw****

    Hi, 96cm is the measurement around the chest.

    Answer : [Re] Inquiry for the item from suw****

    That is to wear M or L, but the best suggestion is L, can not buy the same size as the bust

★Wide Denim Jeans★ Design by Korea / Jeans / Pants / 9point  /Wide / Denim Pants /
★Wide Denim Jeans★ Design by Korea / Jeans / Pants / 9point /Wide / Denim Pants /
Item Q&A
  • Question : Inquiry for the item from Xyzen_2000Feb 25, 2021

    Jan 30 2021, cart no.141990734
    Damn! You only notified this item is out of stock after such a LONG wait and 1 day before delivery? I bought 2 pieces to save on the shipping cost of $4.80! At least have the cheek to send a msg to ask me to select another option right? Now I am paying just $4.80 for 1 pair of jeans. Lousy & irresponsible customer service. Cannot earn my trust to repurchase again if seller so selfishly cancel the deal at the last min and why put up an item when it is OOS? To draw attention to your page? . Should have bought from another seller. Unpleasant experience after almost 1 month of waiting

    Answer : [Re] Inquiry for the item from Xyzen_2000

    Sorry, the factory is temporarily unable to produce it, and we have no alternative, because many sizes are out of stock after CNY

    Question : [Re] Inquiry for the item from Xyzen_2000

    At lest have the courtesy to inform option to choose other design or cancel right? you are charging $4.80 for postage which is not cheap! by cancelling after such long wait is totally irresponsible. what makes buyer buy from you is the abundant stock but you are now still listing those stock online and then cancel when you are about to deliver? what kind of service and online shopping is that? it's the first time I encounter such style.

    Answer : [Re] Inquiry for the item from Xyzen_2000

    The inventory cannot be 100% guaranteed. It can only be said that more than 90% are available, because we sell many styles.

  • Question : Inquiry for the item from kel****Oct 10, 2019

    Hi seller,
    P13 have elastic band? I’m a S size. But 63cm for waist is too small for me. And M too big.

    Answer : [Re] Inquiry for the item from kel****

    No, if you are a little bigger, you can bring a belt.

  • Question : Inquiry related return and exchange from wui****Apr 27, 2019

25th Jan Update New Arrivals ● casual tops / Shirt / Blouses / Tops / Plus Sizes / Shirt / Plus Size
25th Jan Update New Arrivals ● casual tops / Shirt / Blouses / Tops / Plus Sizes / Shirt / Plus Size
Item Q&A
  • Question : Inquiry related delivery from evelyn_bruneiFeb 23, 2021

    Order no. 335484569 Hi. Could you kindly ship out my items. Thank you

    Answer : [Re] Inquiry related delivery from evelyn_brunei

    you order all We can ship tomorrow

  • Question : Inquiry related delivery from sal****Apr 02, 2020

    hi please adv whether now still can delivery to singapore?

    Answer : [Re] Inquiry related delivery from sal****

    yes can delivery, But the Delivery is very slow. Many airlines have cancelled their flights. Therefore, the latest transportation time is about 15 days.

  • Question : Inquiry for the item from pac****Dec 29, 2019

    Hi, is the cutting for the blouses big or small?

    Answer : [Re] Inquiry for the item from pac****

    What do you mean? pls see at the size chart to measure

    Question : [Re] Inquiry for the item from pac****

    What I meant is... is the size according to the chart? I can buy my actual size and do not have to buy 1 size bigger?

    Answer : [Re] Inquiry for the item from pac****

    Usually about 1 ~ 3cm, occasionally it will be 1cm smaller, and occasionally it will be 2m larger. It is recommended that the bust be larger than your size when you buy it

    Question : [Re] Inquiry for the item from pac****

    Dear seller
    You sent me at least 2 blouses with wrong design and colour. Disappointed. Kindly check against the model number before sending out our orders.

    Answer : [Re] Inquiry for the item from pac****

    What color is wrong? We ship according to the type you purchased

    Question : [Re] Inquiry for the item from pac****

    H19

    Answer : [Re] Inquiry for the item from pac****

    I18

    Question : [Re] Inquiry for the item from pac****

    You have totally sent difference design to me. I ordered the 2 designs on the 1st n 2nd picture but you sent me the the designs in the 3rd picture. They are totally different designs.

    Answer : [Re] Inquiry for the item from pac****

    I really do not like these 2 blouses especially the one on the right. Can you resend the correct designs?

    Question : [Re] Inquiry for the item from pac****

    The left is the same, and the right The clothes cannot be cut exactly like the model. The position of the pattern will change. This is normal.

    Answer : [Re] Inquiry for the item from pac****

    The right blouse is obviously of a different colour. There’s a big contrast against the actual colour. I would not have ordered it if it is bright orange colour. Please do something about it.
    As for the left blouse, again, the design is very different. There are a few different designs on your advertisement page. Why would I bother to waste time choosing the one that I like if your intention is simply to send me what you like.
    Any yet you insist that the design is the same.
    Don’t advertise if you do have the exact design or at least check with me first before sending them out. Please do something about it .

    Question : [Re] Inquiry for the item from pac****

    I demand that you resend the correct orders to me or else provide a refund. I can’t stand both the blouses.

    Answer : [Re] Inquiry for the item from pac****

    The model's back is also orange
    Chiffon shirts are usually like this. If you buy 10 meters of fabric and make it exactly the same as a model, you can't make clothes at all.
    Refund is ok, you need to bear the return shipping cost, we will give you a refund after receiving

    Question : [Re] Inquiry for the item from pac****

    If this is so, like what you have claimed, why didn’t you indicate that in your webpage? I’m sure no one will buy any of the pattered blouses from you as they are not going to receive what they see on the picture.

    Why should I bear the both the shipping costs when in the first place, it is not my fault. You should have informed me before sending me something that I did not ordered.

    Do you know how ugly the orange blouse is????

    Answer : [Re] Inquiry for the item from pac****

    We have been selling till now, other customers have not told us this kind of problem, if you buy 2 pieces, this fabric cannot be exactly the same as 2 pieces
    If you do n’t like it, you can pay for shipping fee return it

    Question : [Re] Inquiry for the item from pac****

    I have never come across sellers like you. I always received what I ordered. Anyway, lesson learnt. This shall be my first n last purchase from you.

    Answer : [Re] Inquiry for the item from pac****

    Other customers cannot be bothered and not that they like the way you do business.

    Question : [Re] Inquiry for the item from pac****

    It's not a matter of business method, if you are not satisfied you can return it, this is normal,

  • Question : Inquiry related delivery from pis****Jan 10, 2020

  • Question : Inquiry for the item from bon****May 30, 2019

    D15, T4, E11: any lining?

    Answer : [Re] Inquiry for the item from bon****

    No tops has very few in the lining, it is translucent.

23rd Jan Update New Arrivals ★ Dress / OL Fashion / Work Dress / Long Dress / Korean Fashion
23rd Jan Update New Arrivals ★ Dress / OL Fashion / Work Dress / Long Dress / Korean Fashion
Item Q&A
  • Question : Inquiry for the item from CallaFeb 22, 2021

    HI,

    Is the material for K14 Stretchy?

    Answer : [Re] Inquiry for the item from Calla

    no

  • Question : Inquiry for the item from NhySJan 30, 2021

  • Question : Inquiry for the item from jaslynyijingJan 20, 2021

  • Question : Inquiry for the item from jaslynyijingJan 20, 2021

  • Question : Inquiry related delivery from luikinfaiOct 07, 2020

    Hi. How long will be the shipment to Singapore?

    Answer : [Re] Inquiry related delivery from luikinfai

    about 5~ 7 working day receive

    Question : [Re] Inquiry related delivery from luikinfai

    Hi seller, I ordered on 8 Oct. Today is 15 Oct, which is 6 working days from where I placed order. According to tracker, my item is still in distribution centre and yet to ship out from Shenzhen. Are you sure I could receive the item as you promised 7 working days?

    Answer : [Re] Inquiry related delivery from luikinfai

    Sorry, I have confirmed with Qxpress that there was a typhoon in China and Hong Kong from 12nd to 13rd, so the flight was delayed for about 2 days. It is estimated that it will arrive in Singapore tomorrow or the day after

+View all Notice, FAQ, Q&A >>
24th Jan Update new Style ♥Korean Style♥ Linen Dress / Casual / LOOSE Fit  / Basic Dress / Plus Size
24th Jan Update new Style ♥Korean Style♥ Linen Dress / Casual / LOOSE Fit / Basic Dress / Plus Size
Item Q&A
  • Question : Inquiry related delivery from catherineFeb 01, 2021

    Hi, can I check when can I get the stock if I purchase now?

    Answer : [Re] Inquiry related delivery from catherine

    Sorry, we have a holiday in CNY, please confirm the announcement, Can only be shipped after CNY

  • Question : Inquiry for the item from roseNov 16, 2020

  • Question : Inquiry for the item from lcl****Sep 30, 2019

    Hi, if order today, possible to receive on friday 4 Oct? Pls advise

    Answer : [Re] Inquiry for the item from lcl****

    No,Only after October 6th

    Question : [Re] Inquiry for the item from lcl****

    Ok

    Answer : [Re] Inquiry for the item from lcl****

    So sorry for your inconvenience.

5th Jan Update New Style ★Euro Dress★ Zara Style / Leopard print / Plaid dress / Casual / LOOSE FIt
5th Jan Update New Style ★Euro Dress★ Zara Style / Leopard print / Plaid dress / Casual / LOOSE FIt
Item Q&A
  • Question : Inquiry for the item from babe_winJan 14, 2021

  • Question : Inquiry for the item from sukasuka18Sep 10, 2020

  • Question : Inquiry for the item from kj_liowJul 14, 2020

    Hi seller ,

    Possible to advise which size ( S or M ) should I get for
    Group F - type 2 jumpsuit especially I’m 38 inch hip

    Thank you 🙏

    Answer : [Re] Inquiry for the item from kj_liow

    this style?

    Question : [Re] Inquiry for the item from kj_liow

    Hi , sorry for my late reply 🙏
    Yes !

    Answer : [Re] Inquiry for the item from kj_liow

    M size is estimated to be appropriate

    Question : [Re] Inquiry for the item from kj_liow

    Ok, thank you 🙏

    Answer : [Re] Inquiry for the item from kj_liow

    ^^

  • Question : Inquiry for the item from wen****Jun 21, 2020

    Seller, your site cannot place order. Nothing wrong w my phone or q0010. I can order other things. Please check :)

    Answer : [Re] Inquiry for the item from wen****

    Normal,

  • Question : Inquiry for the item from can****Dec 28, 2019

    Hi,

    I had previously saw Group : G / Type : 9 in your listing. I added in my shopping cart but cannot see your listing now. Can you confirm if item is still available? I want to check the size again.

    Thanks

    Answer : [Re] Inquiry for the item from can****

    The G-9 is new. You can re-view the picture and re-add it to the shopping cart. If you put it in the shopping cart a long time ago, we recommend re-checking the picture.

+View all Notice, FAQ, Q&A >>
2021 New Arrivals ●Korean Bag Collection● korean style Bag /  Hand bag / Sling / shoulder / Cross
2021 New Arrivals ●Korean Bag Collection● korean style Bag / Hand bag / Sling / shoulder / Cross
Item Q&A
  • Question : Inquiry for the item from ongle72Jan 13, 2021

    May I know do you still have the checker bucket bag where the lady carry on the play screen?

    Answer : [Re] Inquiry for the item from ongle72

    sorry Temporarily out of stock

  • Question : Inquiry for the item from ryuenurikoAug 19, 2020

    May I know how to attach the strap for this bag?

    Answer : [Re] Inquiry for the item from ryuenuriko

    pls see image

  • Question : Inquiry for the item from 237****Jan 03, 2020

    Bag design under A8 or A5 is of silver color ?

    Answer : [Re] Inquiry for the item from 237****

    A-8 silver

  • Question : Inquiry for the item from 233****Nov 18, 2019

  • Question : Inquiry for the item from 233****Nov 17, 2019

    Hi 亲爱的卖家,请问我如果订购这两款手提袋,大约会在什么时候收到?
    我希望在生日之前能用在!谢谢

    Answer : [Re] Inquiry for the item from 233****

    运输大约5个工作,下周周五左右可以收到

+View all Notice, FAQ, Q&A >>
2020 New Skinny Pants★ Design by Korea  / Skinny / Pants / Jeans / 9 point  / 7 point
2020 New Skinny Pants★ Design by Korea / Skinny / Pants / Jeans / 9 point / 7 point
Item Q&A
  • Question : Inquiry related delivery from roxanafangDec 10, 2020

    Hi i need to change the address to Blk 319 Jurong east st 31 #09-62 s'pore 600319.

    Answer : [Re] Inquiry related delivery from roxanafang

    sorry

    Question : [Re] Inquiry related delivery from roxanafang

    After the goods are shipped, you need to contact Qxpress to change the address

    Answer : [Re] Inquiry related delivery from roxanafang

    Tel : +65 6661-9100

    Question : [Re] Inquiry related delivery from roxanafang

    tracking no : SGP167090030

    Answer : [Re] Inquiry related delivery from roxanafang

    Okay noted. Thank you

    Question : [Re] Inquiry related delivery from roxanafang

    tks ^_^

  • Question : Inquiry for the item from bon****Jun 05, 2019

    Is A16 stretchable? My waist is 70cm, hip 93cm, size 29 ok? Tks

    Answer : [Re] Inquiry for the item from bon****

    Can stretch

★2020 New Arrivals Short Pants ★ Denim Pants / Short Pants  / Jeans / Trousers / Casual Pants
★2020 New Arrivals Short Pants ★ Denim Pants / Short Pants / Jeans / Trousers / Casual Pants
Item Q&A
  • Question : Inquiry for the item from summerrain18Dec 06, 2020

    Hi,
    Are you still selling the pant?

    Answer : [Re] Inquiry for the item from summerrain18

    yes

  • Question : Inquiry related return and exchange from jul****May 01, 2019

  • Question : Inquiry related return and exchange from jul****May 01, 2019

Buy 2 Free shipping ● Casual tops / Shirt / Blouses / Plus Size / Tops /Korea Fashion / Tee
Buy 2 Free shipping ● Casual tops / Shirt / Blouses / Plus Size / Tops /Korea Fashion / Tee
Item Q&A
  • Question : Inquiry for the item from khooevaNov 28, 2020

★25th Aug Update New Style★ Short Sleeve / Basic / T-shirts / Plus size / Tee / Tops / Long Sleeve
★25th Aug Update New Style★ Short Sleeve / Basic / T-shirts / Plus size / Tee / Tops / Long Sleeve
Item Q&A
  • Question : Inquiry for the item from rica1881Sep 24, 2020

    Black 3XL have ?

    Answer : [Re] Inquiry for the item from rica1881

    yes in stock.

    Question : [Re] Inquiry for the item from rica1881

    S-2

23rd Jul Update  ♥Korean Style♥ Linen / Casual / LOOSE Fit / Dress / Plus Size / Encounter Dress
23rd Jul Update ♥Korean Style♥ Linen / Casual / LOOSE Fit / Dress / Plus Size / Encounter Dress
Item Q&A
  • Question : Inquiry for the item from swoonllAug 24, 2020

    Group R, is it elastic waist?

    Thanks

    Answer : [Re] Inquiry for the item from swoonll

    can you tell me type ?

    Question : [Re] Inquiry for the item from swoonll

    Type 2

    Answer : [Re] Inquiry for the item from swoonll

    no elastic

  • Question : Inquiry related return and exchange from kch_kohJul 23, 2020

    Hi, I ordered 2 dresses and receieved them today. I then realised that one of the dresses, Group N, Type 1 XL dress is too tight for me and I would like to request to exchange for XXL. I have read the terms and conditions for exchange process to proceed and I can checked them off. Could you please contact me to guide me through the exchange process?

    Answer : [Re] Inquiry related return and exchange from kch_koh

    The exchange requires you to pay the round-trip shipping fee, is it okay?

    Question : [Re] Inquiry related return and exchange from kch_koh

    How much will that be?

    Answer : [Re] Inquiry related return and exchange from kch_koh

    What is the address that I have to send it to?

    Question : [Re] Inquiry related return and exchange from kch_koh

    hello hello do you mind guiding me through the process?

    Answer : [Re] Inquiry related return and exchange from kch_koh

    You need to consult Singpost for shipping return
    First Shipping fee $6.5

    Question : [Re] Inquiry related return and exchange from kch_koh

    Address to send it to??

    Answer : [Re] Inquiry related return and exchange from kch_koh

    Could you please provide me with the specific steps to proceed with the sending asap?????

    Question : [Re] Inquiry related return and exchange from kch_koh

    Could you please provide me with the specific steps to proceed with the sending asap?????

    Answer : [Re] Inquiry related return and exchange from kch_koh

    Could you please provide me with the specific steps to proceed with the sending asap?????

    Question : [Re] Inquiry related return and exchange from kch_koh

    Could you please provide me with the specific steps to proceed with the sending asap?????

    Answer : [Re] Inquiry related return and exchange from kch_koh

    Could you please provide me with the specific steps to proceed with the sending asap?????

    Question : [Re] Inquiry related return and exchange from kch_koh

    Could you please provide me with the specific steps to proceed with the sending asap?????

    Answer : [Re] Inquiry related return and exchange from kch_koh

    Could you please provide me with the specific steps to proceed with the sending asap?????

    Question : [Re] Inquiry related return and exchange from kch_koh

    Could you please provide me with the specific steps to proceed with the sending asap?????

    Answer : [Re] Inquiry related return and exchange from kch_koh

    Could you please provide me with the specific steps to proceed with the sending asap?????

    Question : [Re] Inquiry related return and exchange from kch_koh

    Could you please provide me with the specific steps to proceed with the sending asap?????

    Answer : [Re] Inquiry related return and exchange from kch_koh

    Could you please provide me with the specific steps to proceed with the sending asap?????

    Question : [Re] Inquiry related return and exchange from kch_koh

    Please refer to the following content.

    We'll refuse to Goods receipt for tags are broken or are packed damaged or Clothes that have been washed.
    It is not refund if it is not in the original condition, ( Must original Packing bag )

    1.You send us with singpost.(You pay for it)
    → Be sure to enter the Mobile number on the package
    2.Please Give us Singpost tracking number.(Must be registered Air mail)
    →If you return by other means, we will not be liable if we do not receive the goods.
    3.give us $6.5 Qxpress First-shipping fee.
    We received the courier, refund to you.

    Answer : [Re] Inquiry related return and exchange from kch_koh

    4.You can pay for the First-shipping fee $6.5 with the following process.
    Qoo10 Sign in > Myqoo10 > Additional Charge Required. (PC Login)

    If the Singapore Post Office consulted the value of the goods, you can write the amount USD $6.
    Because it goes beyond $7, the parcel will produce tariffs when it arrives in China.
    If you don’t write the amount, we will reject it when the tariff is generated.

    Return Address : 1Dong C zuo, 1 Qi, Huaqiangcheng, Fengtang Avenue, Fuhai Street, Bao'an District, Shenzhen City, Guangdong Province, China
    HP : +86-130-5808-9361
    Recipient name : JIN HUIYAN
    Postalcode : 518000

    Best Regards.

  • Question : Inquiry for the item from chp****Jul 08, 2020

    Group 15 item 14 and 15. What is the size for hips for L and XL? Thanks

    Answer : [Re] Inquiry for the item from chp****

    The bottom of the dress is loose, so there is no hip size

  • Question : Inquiry related delivery from shc****Jun 17, 2020

    I ordered on 28 May and I haven't recieved yet. Please update the status of delivery.

    Answer : [Re] Inquiry related delivery from shc****

    Is there an order number?

    Question : [Re] Inquiry related delivery from shc****

    The cart No. is 136004949.

    Answer : [Re] Inquiry related delivery from shc****

    Yes, regarding the loss of the package on June 1, we have sent you the shipping information. We have reissued it and expected to arrive at Qxpress next Monday, because Qxpress failed to notify us of the loss of the package in time and failed to deliver the goods in time. I’m sorry

    Question : [Re] Inquiry related delivery from shc****

    There is no change in shipping status. Please check and update the status of the delivery.

    Answer : [Re] Inquiry related delivery from shc****


    New Tracking no : SG3057498
    Tracking url : www.qxpress.asia

    If are fast, you can receive it this week. If are slow,
    you can receive it next Monday.

  • Question : Inquiry for the item from a.l****Apr 29, 2020

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●Casual Pants● Korea Fashion / Pants / Plus Size / Women Fashion / Lady / First Lady Store
●Casual Pants● Korea Fashion / Pants / Plus Size / Women Fashion / Lady / First Lady Store
Item Q&A
★2020 New Skirt★ Design by Korea  / Short / long / Skirt  / Trousers / Mini Skirt / Plus Size
★2020 New Skirt★ Design by Korea / Short / long / Skirt / Trousers / Mini Skirt / Plus Size
Item Q&A
  • Question : Inquiry for the item from 237****Jan 03, 2020

    FOR DESIGN D18, THE MATERIAL IS IT MADE OF WOOL ? If not, what is the material made of and is it suitable to wear in Singapore that is summer all year round ?

    Answer : [Re] Inquiry for the item from 237****

    kint

    Question : [Re] Inquiry for the item from 237****

    what is kint material ? or do you mean it is KNIT material ?

    Answer : [Re] Inquiry for the item from 237****

    yes

  • Question : Inquiry for the item from 237****Jan 03, 2020

    Are designs H4,, B14, F10 and D4 all made of wool material or cotton ? If not, is the skirt material suitable to wear in Singapore where it is summer all year round

    Answer : [Re] Inquiry for the item from 237****

    D-4 and B-14 fabric is kint Others are mixed

    Question : [Re] Inquiry for the item from 237****

    what is Kint material ? Do you mean KNIT ? what is mixed material made of ? Will the body feels hot after wearing it ?

    Answer : [Re] Inquiry for the item from 237****

    yes

  • Question : Inquiry for the item from lin****Dec 25, 2019

  • Question : Inquiry for the item from eyo****Dec 04, 2019

    Hi if I am waist 32 shld i buy L or XL for item grp D type 13.

    If I am waist 29 shld I buy M or L for Grp A type 10. Thks

    Answer : [Re] Inquiry for the item from eyo****

    waist 32 recommend D-13 M Size
    waist 29recommend L-10 S Size

  • Question : Inquiry for the item from 241****Nov 07, 2019

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