Q&A board

Q & A Lists
Item Question & Answer
REMAX Portable Fan RT-EM20 Lithium Battery Oscillating Stroller Fan Clip On Hand Held
REMAX Portable Fan RT-EM20 Lithium Battery Oscillating Stroller Fan Clip On Hand Held
Item Q&A
  • Question : Inquiry for the item from Nor****Dec 15, 2019

  • Question : Inquiry for the item from jan****Dec 02, 2019

  • Question : Inquiry for the item from blu****Dec 01, 2019

  • Question : Inquiry for the item from ilo****Nov 05, 2019

    Hi, possible to buy extra battery ??

    Answer : [Re] Inquiry for the item from ilo****

    Hi there, thank you for your interest in our products. You may purchase extra batteries on the same listing page. Under the MODEL field, select the 'Recharging Battery'

  • Question : Inquiry related delivery from jaj****Nov 04, 2019

+View all Notice, FAQ, Q&A >>
Oral-B Electric Rechargeable Toothbrush Pro Series / Vitality / Smart Series / Kids Series 3+ 6+
Oral-B Electric Rechargeable Toothbrush Pro Series / Vitality / Smart Series / Kids Series 3+ 6+
Item Q&A
  • Question : Inquiry for the item from May****Dec 05, 2019

  • Question : Inquiry related delivery from dai****Nov 13, 2019

    Order no 309496611 on 9Nov. Today 13Nov status still schedule to delivered. Same purchase from other stores has arrived. May i know the delivery status?

    Answer : [Re] Inquiry related delivery from dai****

    Hi there, thank you for your order. We are processing your order and it will be mailed by this week.

    Question : [Re] Inquiry related delivery from dai****

    Hi seller, may i know what is delivery status for above order now? Order done 9th Nov.

    Answer : [Re] Inquiry related delivery from dai****

    Hi there, we are on top of your order. We will update you again by next week. So sorry about the wait.

    Question : [Re] Inquiry related delivery from dai****

    Hi seller, very disappointing for this purchase. . Promised but cannot deliver. I cannot wait indefinite time. I would like to cancel the order if you cannot give me firm delivery date by next monday.

    Answer : [Re] Inquiry related delivery from dai****

    Dear Customer,
    Thank you for contacting us.
    Our team will get back to you within 1 to 2 working days.

    Hi Jason, we apologize for the inconvenience caused. We have been informed on your item, and can send the order out by Thursday. If this is too long of a wait for you, let us know and we can cancel the order. Once again we value for understanding.
    (Nov 18, 2019 10:07)

    Question : [Re] Inquiry related delivery from dai****

    Sending the items on Thursday ie 21th Nov, so when will the item reach my place?

    Answer : [Re] Inquiry related delivery from dai****

    Latest next Monday or Tuesday depending on qxpress schedule.

    Question : [Re] Inquiry related delivery from dai****

    Please help expedite the shipment. Thx

    Answer : [Re] Inquiry related delivery from dai****

    Thank you for your update

    Question : [Re] Inquiry related delivery from dai****

    Have the items been sent out today as per your promise?

    Answer : [Re] Inquiry related delivery from dai****

    Your item has been successfully collected by the Ninjavan from our store today. Here is your tracking number, SGP151642693

  • Question : Inquiry for the item from ven****Nov 18, 2019

    Hi, will you be restocking junior kids 6+?

    Answer : [Re] Inquiry for the item from ven****

    Hi there, Yes we are but there's no upcoming shipment I'm not able to advice.

  • Question : Inquiry for the item from Joy****Nov 10, 2019

    Noted the warranty from other sellers is one year. Product is also from Germany. Want to be sure that Yours is also one year warranty?

    Answer : [Re] Inquiry for the item from Joy****

    Hi there, our OralB toothbrush has only 7 days return or exchange within the receipt date. Our OralB are made in Germany.

  • Question : Inquiry for the item from ets****Nov 02, 2019

    Hi, I have sensitive gum,which model do u recommend?

    Answer : [Re] Inquiry for the item from ets****

    HI there, you can go for pro 3000 and above as they have pressure sensor which will alert you when you are brushing too hard. This function is good for people with sensitive gum. You can add on sensi clean brushhead for better result.

    Question : [Re] Inquiry for the item from ets****

    My choice: ORAL B SMART SERIES 4000 (Sensi Clean)

    Is it correct to select The drop down option on ORAL B SMART SERIES 4000 for “Model :ORAL B SMART SERIES 4000 (Sensi Clean)”

    Answer : [Re] Inquiry for the item from ets****

    Yes that's right :)

+View all Notice, FAQ, Q&A >>
Display Light Box A4 A5 A6 Magnetic Battery or USB cable powered
Display Light Box A4 A5 A6 Magnetic Battery or USB cable powered
Item Q&A
  • Question : Inquiry related delivery from jas****Dec 13, 2019

  • Question : Inquiry for the item from cm.****Dec 02, 2019

    Hi - i have the cards and just need to get the lightbox. My cards are approx. 2.5 inches in height. Which size lightbox should i get?

    Answer : [Re] Inquiry for the item from cm.****

    Hi there, thank you for your continuous support. Our usual cards is about 65mm (which is 6 5/8 inch) in height to be exact, to fit an A4 lightbox.

  • Question : Inquiry for the item from tks****Oct 14, 2019

  • Question : Inquiry for the item from Bab****Oct 12, 2019

    Hi I want to buy the A4 LightBox whoch option shall I choose. Pls see attached photo if my selection is correct

    Answer : [Re] Inquiry for the item from Bab****

    Hi Customer, yes is correct

  • Question : Inquiry for the item from xue****May 28, 2019

    Hi Can i purchase another 5 sets of the acrylic wordings?

    Answer : [Re] Inquiry for the item from xue****

    HI there, you may purchase online on the same listing select 'Design Cards' under the type and select the other fields such as color and fonts or symbols.

+View all Notice, FAQ, Q&A >>
SD Micro SD TF Card Reader For Computer Laptop Android Phones
SD Micro SD TF Card Reader For Computer Laptop Android Phones
Item Q&A
  • Question : Inquiry for the item from mak****Dec 10, 2019

    May I know this sd card reader can be used in huawei y6 pro ?

    Answer : [Re] Inquiry for the item from mak****

    Hi there, thank you for your interest in our products. If your phone is a micro USB port, it will be able to work, otherwise you will need to use an adapter.

  • Question : Inquiry for the item from ree****Nov 07, 2019

    Got ready stock

    Answer : [Re] Inquiry for the item from ree****

    Hi there, thank you for your interest in our products. Yes we do have stocks and ready to mail.

  • Question : Inquiry for the item from arr****Sep 18, 2019

  • Question : Inquiry for the item from sim****Mar 13, 2019

  • Question : Inquiry related return and exchange from ter****Feb 21, 2019

    Order No. 288462616
    Out of the 5 sd card readers i ordered, only 1 could work... Will you able to do an exchange for me?

    Answer : [Re] Inquiry related return and exchange from ter****

    Dear Customer,

    You can bring the item back to our service centre for repair. We are located at 12 Arumugam Road LTC Building B #04-03 S409958. Open from Mon to Fri 12nn to 7pm, Sat 12nn to 4pm. Closed on Sun and PH.

    Repair will takes around 3 to 5 working days.
    Thank you.

+View all Notice, FAQ, Q&A >>
3D Christmas Card 2019 Pack of 10 With Envelope and Sticker
3D Christmas Card 2019 Pack of 10 With Envelope and Sticker
Item Q&A
  • Question : Inquiry for the item from ern****Dec 09, 2019

  • Question : can i use this for 2017?Oct 05, 2017

  • Question : 2D Xmas Card - 2015 (5/pack)Nov 20, 2016

    Hi, I've two questions:
    (1) I notice that there are 10 designs but only 5/pack. If I order two packs, can you ensure that you will give me 10 different designs?
    (2) Is the 11 x 11 cm paper bag an envelope that I can mail overseas?
    Please reply soon so that I can order. Thanks.

    Answer : [Re] 2D Xmas Card - 2015 (5/pack)

    Hi Customer,

    1) Yes can.
    2) Yes can.

    Question : [Re] 2D Xmas Card - 2015 (5/pack)

    Great. I have just ordered two packs. Please ensure that you give me the 10 different designs for the 10 cards. And that I can use the 11 x 11 cm envelope to mail each card overseas. Thanks.

    Answer : [Re] 2D Xmas Card - 2015 (5/pack)

    Yes sure. Welcome!

  • Question : 3D christmas card stockDec 16, 2015

    do you still have the stock for 3D Christmas card? thanks !

    Answer : [Re] 3D christmas card stock

    Hi customer,

    We have updated the stocks online. Thank you!

  • Question : 2D Xmas cardsDec 06, 2015

    Hi, how many cards are there in each pack of 2D cards? in the "item info" it shows 10pcs, but when i select the item, it shows 5pcs.

    Answer : [Re] 2D Xmas cards

    Hi Customer,

    It is 5pcs

+View all Notice, FAQ, Q&A >>
BIG SCREEN Digital Clock LCD Night Light Sensor Smart LED Alarm Clock Lowest Price in Town!
BIG SCREEN Digital Clock LCD Night Light Sensor Smart LED Alarm Clock Lowest Price in Town!
Item Q&A
  • Question : Inquiry for the item from goh****Dec 08, 2019

  • Question : Inquiry for the item from may****Nov 25, 2019

    hi may i know what is the sizes of the smart alarm clock

    Answer : [Re] Inquiry for the item from may****

    Hi there, Thank you for your interest in our products. The size is Size: 13 x 4.5 x 7 cm

  • Question : Inquiry for the item from ren****Nov 13, 2019

    hi what's the password thanks

    Answer : [Re] Inquiry for the item from ren****

    Hi there, thank you for contacting us. The password is not applicable for common use

  • Question : Inquiry for the item from 236****Nov 06, 2019

    The vintage alarm clock with metal frame and black face is the Silver one right ?

    Answer : [Re] Inquiry for the item from 236****

    Hi there, thank you for your interest in our products. Yes please choose the Metal Frame Black Face for a Silver Frame

  • Question : Inquiry related cancel and refund from tmi****Nov 05, 2019

+View all Notice, FAQ, Q&A >>
Watch Winder Winding Storage Box Battery / AC Power Automatic Watches 1 Year Warranty Japan Motor
Watch Winder Winding Storage Box Battery / AC Power Automatic Watches 1 Year Warranty Japan Motor
Item Q&A
  • Question : Inquiry for the item from egv****Dec 07, 2019

    Hi seller, the sticker of warranty shown as 12, see attached photo, but I bought with 24 months warranty. How do I know whether the item is 24 months warranty? Thank you!

    Answer : [Re] Inquiry for the item from egv****

    Dear Customer,
    Thank you for contacting us.
    Our team will get back to you within 1 to 2 working days.

    HI there, thank you for contacting us. We will be referring to your order number for warranty. Please keep your order number when claiming for warranty. The number on the sticker is for our reference and is not based on the number of warranty months.
    (Dec 09, 2019 10:58)

  • Question : Inquiry for the item from cel****Nov 28, 2019

    Hi, do you still have stock for the piano black wood, internal black 2?

    Answer : [Re] Inquiry for the item from cel****

    Hi there, Yes we have 2+ 0 Black/Black in store.

    Question : [Re] Inquiry for the item from cel****

    How to order? Collection at? Cos when I try to make order the item, there's no black-black, so I thought it's being sold out.

    Answer : [Re] Inquiry for the item from cel****

    How to order? Collection at? Cos when I try to make order the item, there's no black-black, so I thought it's being sold out.

    Question : [Re] Inquiry for the item from cel****

    Hi there, thank you for your interest in our products. Yes, we do have them instocks.
    Self collection at 12 Arumugam Road, LTC Building B
    #04-03 ( 2 mins walk from Macpherson MRT Exit B )
    Operating hours:
    Mon - Fri: 12 noon - 7pm
    Sat: 12 noon - 4pm
    (Closed on Sunday & Public Holiday)

  • Question : Inquiry for the item from wen****Nov 23, 2019

    Piano wood, external black, internal brown, will u still restock?

    Answer : [Re] Inquiry for the item from wen****

    Hi there, thank you for your interest in our products. Are you looking at the 4+0 watch winder Black/ Brown?

    Question : [Re] Inquiry for the item from wen****

    Hihi, i’m looking at 4+6 black/brown

    Answer : [Re] Inquiry for the item from wen****

    Hi there, we do not have the dates yet at this moment. It will not be anytime soon. Follow us on our Fb and instagram for updates.
    facebook:funkycharger
    Instagram: funkycreations_sg

  • Question : Inquiry related delivery from bjh****Oct 27, 2019

    Hi.

    For qprime options, is there any form of tracking or insurance in the event of the item being lost in transit?

    Thank you

    Answer : [Re] Inquiry related delivery from bjh****

    WHat are the dimensions for Cabinet model? Thank you

    Question : [Re] Inquiry related delivery from bjh****

    HI there, thank you for your interest on our products. The Qprime is a registered tracking delivery to your doorstep and will require someone to receive the parcel.
    The cabinet measurement is Size: (L)X(W)X(H) 16 x 17 x 19.5 CM (appr.)

  • Question : Inquiry for the item from wac****Oct 23, 2019

    Hi would like to check whether do you have 4+6 black watch winder and the price? Can I go to your store to buy direct? Thanks

    Answer : [Re] Inquiry for the item from wac****

    Hi there, thank you for your interest on our products. You may have a look at the item and once decided, purchases must be made online as we cannot accept cash transactions at our store due to regulatory.

+View all Notice, FAQ, Q&A >>
Wooden Monitor Riser Ergonomic Stand / Laptop Stand / Keyboard Storage
Wooden Monitor Riser Ergonomic Stand / Laptop Stand / Keyboard Storage
Item Q&A
  • Question : Inquiry for the item from 260****Dec 04, 2019

  • Question : Inquiry for the item from cat****Dec 04, 2019

    When will there be restock of the ajustable 360 flexi laptop stand. Thanks

    Answer : [Re] Inquiry for the item from cat****

    Hi there, thank you for your interest in our products. You may make your order now. Do try refresh the listing page.

  • Question : Inquiry from cat****Dec 04, 2019

    Can i know what is the password for the discount coupon

    Answer : [Re] Inquiry from cat****

    The specific coupon is not for mass download.

  • Question : Inquiry for the item from yvo****Aug 31, 2019

    Hi seller, when would your stock for Adjustable 360Flexi Laptop Stand 0572 be back? I want to order it together with the leg rest. Please advise. Thanks.

    Answer : [Re] Inquiry for the item from yvo****

    Hi there, thank you for your interest on our products. We do have bothe the item in stock. Please refresh your listing page. We look forward to your order.

    Question : [Re] Inquiry for the item from yvo****

    Hi there, thank you for your reply.

    I've actually ordered for the aluminium stand instead prior to your reply. Is it too late to change my order from aluminium stand to the 360 flexi laptop stand 0572?

    Answer : [Re] Inquiry for the item from yvo****

    Hi there, exchange for the same design can only be done offline when you have received the item.

  • Question : Inquiry for the item from jen****Aug 24, 2019

    Hi, can foldable Aluminium stand support A3 (40x33)cm @ light panel which is 340g?

    Answer : [Re] Inquiry for the item from jen****

    Dear Customer,
    Thank you for contacting us.
    Our team will get back to you within 1 to 2 working days.

    Hi there, thank you for your interest on our products. A3 size is 42x 29.7cm whereas this stand is 40x26cm. It means your item will be sticking out another 2cm at landscape. The weight is no issue.
    (Aug 26, 2019 10:55)

+View all Notice, FAQ, Q&A >>
Logitech Wireless Keyboard MK240 MK245 NANO MK235 MK270 MK275 MK345 K480 K400Plus mouse
Logitech Wireless Keyboard MK240 MK245 NANO MK235 MK270 MK275 MK345 K480 K400Plus mouse
Item Q&A
  • Question : Inquiry for the item from vic****Dec 05, 2019

    Hi compatible with imac?

    Answer : [Re] Inquiry for the item from vic****

    Hi there, thank you for your interest in our products. Any USB or Bluetooth keyboard (including wireless keyboards that require a USB dongle) will work with the Mac—just plug it in and start typing. However, some keys work differently on the Mac, and a Windows keyboard won't include the special-function keys you'll find on Mac-specific keyboards

  • Question : Inquiry for the item from kam****Nov 29, 2019

    How to get the password for the $2 discount?

    Answer : [Re] Inquiry for the item from kam****

    Hi there, The discount is not open to public.

  • Question : Inquiry for the item from kam****Nov 29, 2019

    How long is the warranty for MK275?

    Answer : [Re] Inquiry for the item from kam****

    Hi there, Any exchange can be done within 7 working days.

  • Question : Inquiry for the item from pop****Sep 27, 2019

    Hi seller for model 275 is the keyboard n mouse compatible with mac ?

    Answer : [Re] Inquiry for the item from pop****

    Hi there, thank you for your interest on our products. Yes the mouse is compatible with Imac.

    Question : [Re] Inquiry for the item from pop****

    Sorry how about MK270. Is it compatible with mac too? Thank u

    Answer : [Re] Inquiry for the item from pop****

    Dear Customer,
    Thank you for contacting us.
    Our team will get back to you within 1 to 2 working days.

    Hi there, MK 270 can be used with Imac, as long it has the USB input. However do note the keyboard is a windows design, and there is difference of the keys such as no 'apple" key.
    (Sep 30, 2019 12:14)

  • Question : Inquiry for the item from tin****Jul 20, 2019

    .when get stock for mk245 black?

    Answer : [Re] Inquiry for the item from tin****

    Hi Customer, we still have stock for Mk245 Black

+View all Notice, FAQ, Q&A >>
MiDeer Kids Projector Storybook Set Bedtime with 8 Children Stories/Projector book Children Gift Toy
MiDeer Kids Projector Storybook Set Bedtime with 8 Children Stories/Projector book Children Gift Toy
Item Q&A
  • Question : Inquiry for the item from whi****Dec 04, 2019

    May i know the password for the coupon?

    Answer : [Re] Inquiry for the item from whi****

    Hi there, thank you for your interest in our products. Unfortunately, that coupon is not for mass downoad.

USB Humidifier Air Purifier Mini Size For Home Work Car Office Travel Bye Bye Flu and Cough
USB Humidifier Air Purifier Mini Size For Home Work Car Office Travel Bye Bye Flu and Cough
Item Q&A
  • Question : Inquiry for the item from jet****Dec 04, 2019

  • Question : Inquiry for the item from joa****Nov 18, 2019

    I would like to order 20 pieces of humidifier,
    How much lucky flower do you have left?

    Answer : [Re] Inquiry for the item from joa****

    Hi there, thank you for your interest in our products. We have left with the following colour and quantities;
    orange- 16
    pink- 2
    green 8
    blue-1
    Let us know if you need anything else.

  • Question : Inquiry for the item from njy****Nov 05, 2019

    Hi! For the bottle humidifier, are white., blue or pink still available? If not will there be a restock?

    Also, do you have a photo of the bottle humidifier in green and yellow?

    Answer : [Re] Inquiry for the item from njy****

    Hi there, thank you for your interest in our products. We only left with Yellow and Green.

  • Question : Inquiry related return and exchange from had****Oct 21, 2019

    Hi, the diffuser I bought is totally defective after 2 times of use. The cover gets stuck and can't be opened. Same problem posted on another review as well. Pictures are attached.

    Please advise on next course of action.

    Answer : [Re] Inquiry related return and exchange from had****

    Hi there, please provide us your order number to further assist you.

    Question : [Re] Inquiry related return and exchange from had****

    Image attached

    Answer : [Re] Inquiry related return and exchange from had****

    Order number is 307430470

    Question : [Re] Inquiry related return and exchange from had****

    HI there, we apologize for the damaged item. Please file in for claim for refund and we will process it.

  • Question : Inquiry for the item from kri****Aug 18, 2019

    Hello, can u recommend me a diffuser for office desk? I want to use it with pure essential oil. (not water soluble kind.) I have 100% pure essential oil and would like to get a small diffuser for my office desk.
    Please advice thanks!

    Answer : [Re] Inquiry for the item from kri****

    Hi there, for essential aromatheraphy, we only have this. Please refer to the listing, copy and paste the link in your browser. This is to be used with water mixed.
    https://www.qoo10.sg/item/FUNKY-CREATIONS-FREE-ESSENTIAL-OIL-MUJI-AROMA-ULTRASONIC-HUMIDIFIER/431440026

+View all Notice, FAQ, Q&A >>
FM Radio Player Rolton W405 W505 E500 Portable With SD Card Slot and Bluetooth Function
FM Radio Player Rolton W405 W505 E500 Portable With SD Card Slot and Bluetooth Function
Item Q&A
  • Question : Inquiry for the item from ser****Nov 30, 2019

    Hi, I would need to buy the Rolton Battery for W505, do u sell it?

    Answer : [Re] Inquiry for the item from ser****

    Hi Customer, yes we have

    Question : [Re] Inquiry for the item from ser****

    How much for 1 pc, any cheaper if I get 2 pcs? Are u able to arrange for post mail or delivery? Thk u

    Answer : [Re] Inquiry for the item from ser****

    Hi there, thank you for your interest in our products. Our prices on Qoo10 are fixed, However there is a $2 off for purchases above $35 , do download the Follower discount.
    On the listing page do select the type of delivery you prefer, and we will ship accordingly.

    Question : [Re] Inquiry for the item from ser****

    Sure, thank u!

    Answer : [Re] Inquiry for the item from ser****

    Thank you for your support!

  • Question : Inquiry for the item from ser****Dec 01, 2019

  • Question : Inquiry for the item from arr****Nov 13, 2019

    Hi Seller,

    For W505 and E505, does the radio supports all earpiece including branded and non brand or only a certain type of earpieces?

    I have purchase a W405 from you. Just like to make sure they are the same before I place my 2nd purchase.

    Thank you.

    Answer : [Re] Inquiry for the item from arr****

    Hi there, Thank you for your continuous support Yes our 405 Rolton have always been the same design and function. Can fit all earphones as long the audio input is similar.

    Question : [Re] Inquiry for the item from arr****

    Ok. Thank you for your confirmation.

    Answer : [Re] Inquiry for the item from arr****

    We look forward to your order.

    Question : [Re] Inquiry for the item from arr****

    Hi Seller,
    Will it be ok if I request my ordered item to be check if is in working good condition before shipping? TQ.

    Answer : [Re] Inquiry for the item from arr****

    Hi Seller,

    I will like to understand if Rolton W505, does the earphone jack enable only about 3/4 insert in order to work. It cannot be fully insert. TQ.

    Question : [Re] Inquiry for the item from arr****

    Hi there, it should fit a standard length of 15mm audio jack nicely. Please see attached photo.
    All our products are QC inspected by the manufacturer before it is shipped to us. You have 7 days return or exchange if there is any manufacturer's malfunction upon receipt of the item.

    Answer : [Re] Inquiry for the item from arr****

    Hi Seller,
    Thank you for your confirmation. I just get to know too that W505 works only with earphone without mic. The 2 W405 purchased from you works with earphone with and without mic. That's the design from factory.

    Question : [Re] Inquiry for the item from arr****

    Hi there, thank you for your valuable information. We have only tried with normal earphone. We do not have any earphone with mic to tried on. Cheers!

  • Question : Inquiry for the item from lsg****Oct 21, 2019

    Hi-
    This is for 4th purchase across my different accounts.
    Can I know why red collie got to add $5 now and how to get the $2 sorry coupon as they need for password.

    Want to buy again for my elderly auntie who likes red colour. Pls advise before I order. Tq

    Answer : [Re] Inquiry for the item from lsg****

    Hi there, thank you for your continuous support. Only the Blue colour for model 405 is having a low price marked down.

  • Question : Inquiry for the item from arr****Oct 11, 2019

+View all Notice, FAQ, Q&A >>
[1 for 1 DEAL] Wireless Smooth Ergonomic Design Mouse for Laptop Computer Android Box Mice
[1 for 1 DEAL] Wireless Smooth Ergonomic Design Mouse for Laptop Computer Android Box Mice
Item Q&A
  • Question : Inquiry for the item from dtj****Dec 01, 2019

  • Question : Inquiry for the item from all****Jul 28, 2019

    Do all your wireless mouses come with on/off button?

    Answer : [Re] Inquiry for the item from all****

    Hi there, thank you on our interest on our products. Our mouses all comes with ON/OFF buttons

  • Question : Inquiry for the item from phy****Jul 20, 2019

    Order #299829333

    The optical light keeps blinking and mouse not working / moving at all.

    See video.

    Answer : [Re] Inquiry for the item from phy****

    Hi there, please bring it back for an exchange at our store. We are located at 12 Arumugam Road, LTC Building B
    #04-03, Singapore 409958

    Operating hours:
    Mon - Fri: 12 noon - 7pm
    Sat: 12 noon - 4pm
    (Closed on Public Holiday)

    Question : [Re] Inquiry for the item from phy****

    It does not make sense for me to spend my time to go down to do an exchange for a mouse that cost $5! The transport cost and time spent is already more than $5??!!

    Is this how you make it difficult for customers to avoid the exchange??

    Answer : [Re] Inquiry for the item from phy****

    Can you please try on the other USB port and advise if it works. Also please try on other devices and advise.

  • Question : Inquiry for the item from 236****Jun 04, 2019

    is there a switch to on & off rapoo 7100 mouse?

    Answer : [Re] Inquiry for the item from 236****

    Hi there, Yes there's a on/off switch.

  • Question : Inquiry for the item from ess****Nov 03, 2018

+View all Notice, FAQ, Q&A >>
LED Makeup Mirror With Storage Space Magnification Touch Sensor
LED Makeup Mirror With Storage Space Magnification Touch Sensor
Item Q&A
  • Question : Inquiry for the item from qbe****Dec 01, 2019

  • Question : Inquiry for the item from mar****Jan 31, 2019

    Hi when will the rose gold led mirror be available again?

    Answer : [Re] Inquiry for the item from mar****

    Hi there, there's no upcoming shipment for this product at the moment. You might want to conside the silver one or check with us again after CNY.

  • Question : Inquiry for the item from tsp****Nov 28, 2018

    Hi, when is the stock arrive for 7inch premium aluminium sliver and what is the magnification?

    Answer : [Re] Inquiry for the item from tsp****

    Hi Customer,

    7 x magnification, coming in end of next week.

    Question : [Re] Inquiry for the item from tsp****

    Thank you

    Answer : [Re] Inquiry for the item from tsp****

    Thank you

  • Question : Inquiry related delivery from ckl****Oct 03, 2018

    Inquiry related to delivery:

    Hi there.
    I ve ordered 4 travel mirrors but only three was delivered. Can you sent over one missing mirror I’ve paid for. It’s meant for gifts so if you can expedite the item ASAP that would be greatly appreciated. If all else fail, I ll seek a refund.
    Awaiting your reply on this.

    Customer
    Christine

    Answer : [Re] Inquiry related delivery from ckl****

    Hi Customer, Which colour was short? We will send you the shortage.

    Question : [Re] Inquiry related delivery from ckl****

    I believe it’s the silver Color mirror. Please expedite the missing item ASAP as I need it by mon.

    Answer : [Re] Inquiry related delivery from ckl****

    Hi Customer, We will send the shortage out today via qxpress. You should receive it by this week. Thank you and sorry for any inconvenience caused.

    Question : [Re] Inquiry related delivery from ckl****

    Sure. Thank you very much.

    Christine

    Answer : [Re] Inquiry related delivery from ckl****

    Thank you for giving us the chance to reactify the mistake.

    Question : [Re] Inquiry related delivery from ckl****

    Hi there.
    Received the stortage mirror today. Thank you very much for dispatching the item so quickly as promised. I am very impressed with your professionalism and work ethics.
    Will definitely buy other stuff from your listings again.

    Ps. I wrote a glowing feedback.

    Regards
    Christine.

    Answer : [Re] Inquiry related delivery from ckl****

    Thank you very much for your good feedback. We hope to serve you again :)

  • Question : Inquiry for the item from sen****Sep 21, 2018

    Hi,

    Does the rabbit mirrow w storage comes with magnifying mirror?

    Answer : [Re] Inquiry for the item from sen****

    Hi Customer,

    Nope, it don't have magnifying effect.

+View all Notice, FAQ, Q&A >>
Ceramic Wheat Straw Cutting Knife and Peeler Set Meat Chopper Kitchen Scissor
Ceramic Wheat Straw Cutting Knife and Peeler Set Meat Chopper Kitchen Scissor
Item Q&A
  • Question : Inquiry for the item from che****Dec 01, 2019

    Does it come with knife cover?

    Answer : [Re] Inquiry for the item from che****

    Hi there, thank you for your interest in our products. Which knives set are you referring to?

  • Question : Inquiry for the item from 234****Sep 25, 2019

    Hello Seller, may i know All in One Chopper is it Baby Food Chopper?
    As i only can select Baby Food chopper.

    Thanks.

    Answer : [Re] Inquiry for the item from 234****

    Dear Customer,
    Thank you for contacting us.
    Our team will get back to you within 1 to 2 working days.

    Hi there, yes the all in one chopper is the Baby food chopper.
    (Sep 26, 2019 10:58)

  • Question : Inquiry for the item from Cel****Aug 10, 2019

    Hi, may I know the difference between the 6 in 1 ceramic knives and the wheat straw type.

    Answer : [Re] Inquiry for the item from Cel****

    HI there, thank you for your interest on our products. The material is different, one is ceramic andthe other is made of Wheat straw.
    Ceramic knives slows the process of food being oxidised.

    Question : [Re] Inquiry for the item from Cel****

    Thank you for your reply. I have, however, made the purchase from another seller who replied earlier and also because my discount vouchers expired over the weekend. Sorry.

    Answer : [Re] Inquiry for the item from Cel****

    Hi there, thank you for your reply. We look forward to your continuous support in the near future.

  • Question : Inquiry for the item from tle****Aug 02, 2019

    6 in 1 set does come with the stand, right?

    Answer : [Re] Inquiry for the item from tle****

    Hi there, yes it does!

  • Question : Inquiry for the item from tle****Aug 02, 2019

    6 in 1 set

    Is the picture in proportion? The knives all look very small vs the peeler.

    May I have a clearer picture as I don’t want knives that have small blades.

    Answer : [Re] Inquiry for the item from tle****

    Hi there, thank you for your interest on our products. Please see attached image on the different sizes of the knives. We look forward to your order.

+View all Notice, FAQ, Q&A >>
Ergonomic Foot Rest Posture Enhance Foot Rest For Working and Studying Blood Circulation
Ergonomic Foot Rest Posture Enhance Foot Rest For Working and Studying Blood Circulation
Item Q&A
  • Question : Inquiry from pea****Nov 29, 2019

    Hi, I would like to place an order and collect at your store tomorrow (1 Dec, Sat). Please advise if it’s possible before I proceed to place the order. Thank you!

    Answer : [Re] Inquiry from pea****

    Hi Customer, yes can

  • Question : Inquiry for the item from jr.****Oct 31, 2019

  • Question : Inquiry for the item from 239****Oct 25, 2019

    Hi,

    What material is the Type C cushion made of? Is it latex foam?

    I need something breathable since I am using it in non-air conditioned room :)

    Answer : [Re] Inquiry for the item from 239****

    Dear Customer,
    Thank you for contacting us.
    Our team will get back to you within 1 to 2 working days.

    Hi there, thank you for your interest on our products. On the flat side of the footrest is a non-Slip Silicone-dotted bottom surface ensures the cushion does not slip. And the dome side, is in polyester mesh fabric. Polyester mesh does not get bogged down with sweat, and it is highly breathable.
    (Oct 29, 2019 12:14)

  • Question : Inquiry for the item from 243****Oct 08, 2019

    Hi, am interested to buy Type B. When will the stock come?
    - Rikki

    Answer : [Re] Inquiry for the item from 243****

    Hi Rikki, thank you for your interest on our products. It should be in by end this week. We will keep you in the loop when it is in stock.

  • Question : Inquiry related cancel and refund from 260****Jul 19, 2019

    Hi, please cancel my order #299345730. Thank you.

    Answer : [Re] Inquiry related cancel and refund from 260****

    Hi Customer, is done to cancel should be received refund on next week

    Question : [Re] Inquiry related cancel and refund from 260****

    Ok. Noted with thanks. :).

    Answer : [Re] Inquiry related cancel and refund from 260****

    You welcome

+View all Notice, FAQ, Q&A >>
Premium Classic Baby High Chair / Convertible Baby Dining High Chair with Storage Wheels
Premium Classic Baby High Chair / Convertible Baby Dining High Chair with Storage Wheels
Item Q&A
  • Question : Inquiry for the item from loo****Nov 27, 2019

    Hi... Is the Classic arm chair foldable? What is the material of the seat covering? PU leather or fabric?

    Answer : [Re] Inquiry for the item from loo****

    Hi Customer,

    All the high chairs are not foldable. The seat covering is PU Leather.

  • Question : Inquiry for the item from bmy****Sep 27, 2019

  • Question : Inquiry for the item from may****Sep 23, 2019

    Hi there! Very interested to purchase the Nordic classic chair in yellow. May I know when it will be in stock?

    Answer : [Re] Inquiry for the item from may****

    Hi there, thank you for your interest on our products. Please refresh your listing page and we do look forward to your order.

  • Question : Inquiry for the item from cyr****Sep 02, 2019

  • Question : Inquiry for the item from jia****Aug 22, 2019

    nordic style chair is the classic chair in the drop
    down list? what is the weight that the chair can withstand?

    Answer : [Re] Inquiry for the item from jia****

    Hi there, thank you for your interest on our products. Yes, the Nordic style chair is the Classic high chair. It can withstand up to 25kg

Protection Protective Sleeve Pouch Traveling Case for Tablets LCD Writing Board Note Pad
Protection Protective Sleeve Pouch Traveling Case for Tablets LCD Writing Board Note Pad
Item Q&A
  • Question : Inquiry from Rut****Nov 26, 2019

  • Question : Inquiry for the item from bh_****Sep 12, 2019

    Hi seller, can the grey felt sleeve fit a 13 inch tablet?

    Answer : [Re] Inquiry for the item from bh_****

    Hi there, thank you for your interest on our products. No, the 13" will not fit, however the 12.5" Funky LCD will fit.

  • Question : Inquiry for the item from bh_****Sep 12, 2019

    Hi seller, can the grey felt sleeve fit a 13 inch tablet?

    Answer : [Re] Inquiry for the item from bh_****

    Hi there, thank you for your interest on our products. No, the 13" will not fit, however the 12.5" Funky LCD will fit.

  • Question : Inquiry related delivery from yzl****Jan 02, 2018

    Order No.: 240558923

    Dear Seller,

    I placed order for 2 Boogie Board sleeves on 23 Dec and I still have not received the items.

    Could you have please check if you have shipped out or shipped to the correct address?

    It is really taking too long.

    Regards
    Buyer

    Answer : [Re] Inquiry related delivery from yzl****

    Hi Customer,

    Shipping address is as per what was given in the system. It shouldn't be wrong. Do wait for a few more days as delivery can be slowly than usual during festive period. We do have customer only received their parcel after 3 weeks.

  • Question : Can this fit 8.5 JotApr 30, 2016

    Can this fit 8.5 Jot

    Answer : [Re] Can this fit 8.5 Jot

    Hi Customer,

    Yes can :)

+View all Notice, FAQ, Q&A >>
LCD Writing Board Tablet Pad Colour LCD Drawing Sketch Paperless Tracing Digital Notepad Bulletin
LCD Writing Board Tablet Pad Colour LCD Drawing Sketch Paperless Tracing Digital Notepad Bulletin
Item Q&A
  • Question : Inquiry for the item from lis****Nov 24, 2019

    Hi, for the kids color lcd tablet, can it fit into the 9" and below sleeve/pouch?

    Answer : [Re] Inquiry for the item from lis****

    Hi there, thank you for your interest in our products. Yes, this can fit into the 9" sleeves.

  • Question : Inquiry for the item from jul****Nov 16, 2019

  • Question : Inquiry for the item from cho****Nov 09, 2019

    For Vson model, how can the drawing be upload to the app?

    Answer : [Re] Inquiry for the item from cho****

    Hi there, the drawing must be captured by camera.

  • Question : Inquiry for the item from cho****Nov 09, 2019

    Seller, I bought vson 13 inch , and today i tested it, cannot be erase. Please advise urgently! I need to bring this overseas

    Answer : [Re] Inquiry for the item from cho****

    Hi Customer, beside have the lock buttom, it is lock ?

  • Question : Inquiry from pri****Nov 06, 2019

    Hi , how do i get the password to enjoy the $2 off ?

    Answer : [Re] Inquiry from pri****

    Hi there, That is a private discount code. You can follow our store to get $2 off min. $30 spend.

+View all Notice, FAQ, Q&A >>
[Funky Creations] Tripod Stand Selfie Stand Mobile Holder Mobile Stand Of Various Height Portable
[Funky Creations] Tripod Stand Selfie Stand Mobile Holder Mobile Stand Of Various Height Portable
Item Q&A
  • Question : Inquiry for the item from yeo****Nov 21, 2019

    Hi, may I know when the FT810 will be restocked? Thanks.

    Answer : [Re] Inquiry for the item from yeo****

    We do have the last piece left, and have input the stock for you. Please place your order soon.

  • Question : Inquiry for the item from pin****Oct 06, 2019

  • Question : Inquiry for the item from dog****Oct 05, 2019

    Hi when will FT810 be restocked? Thanks you.

    Answer : [Re] Inquiry for the item from dog****

    Hi Customer, next shipment will arrive 2-3 weeks

  • Question : Inquiry from dog****Sep 10, 2019

    Hi how do I get the $2 cart coupon with min order of $10? I clicked it but there's a pop-up asking for password. Thank you.

    Answer : [Re] Inquiry from dog****

    Hi there, thank you for your interest on our products. You may only click on the Fellow Discount for $2 off if you have not done that before.

  • Question : Inquiry for the item from sf8****Jan 09, 2019

    Hi Seller, just to check when will model FT-3730 have stock?

    Answer : [Re] Inquiry for the item from sf8****

    Hi there, Stock should be in end of Jan.

+View all Notice, FAQ, Q&A >>
Original Boogie Board Jot Executive / LCD Writing Tablet / Play and Trace / Scribble and Play
Original Boogie Board Jot Executive / LCD Writing Tablet / Play and Trace / Scribble and Play
Item Q&A
  • Question : Inquiry for the item from red****Nov 20, 2019

    Which model has a "lock" function to prevent accidental ersse?

    Answer : [Re] Inquiry for the item from red****

    Hi there, thank you for your interest in our products. There are 2 models;
    1) VSON 9" and 13"
    2) Kids 8.5" Colour LCD

  • Question : Inquiry for the item from n_f****Sep 14, 2019

    Hi
    When will the boogie board jot in blue be restocked? Thanks

    Answer : [Re] Inquiry for the item from n_f****

    Hi there, we do not have the dates for restocking, However, we do have the jot 8.5 in Executive Black which comes in a very nice elegant black leather. It is a limited kind. Please see the attached photo

    Question : [Re] Inquiry for the item from n_f****

    Hi, thanks for the update. I was planning to get for my son whos still in Pri sch.. n he prefers blue.. pls let me know when stocks are in. Thanks!

    Answer : [Re] Inquiry for the item from n_f****

    Thank you for your interest,

    Question : [Re] Inquiry for the item from n_f****

    Can i check what model is the boogie board Jot 8.5? Cos i ordered 1 for my eldest in Pink

    Answer : [Re] Inquiry for the item from n_f****

    Hi this is a Boogie Board jot 8.5", see attached photo

  • Question : Inquiry for the item from wen****Sep 05, 2019

    Hi, when will original new stocks come in?

    Answer : [Re] Inquiry for the item from wen****

    Hi there, thank you for your interest on our products. We do not have the dates yet.

  • Question : Inquiry for the item from wil****Jul 17, 2019

  • Question : Inquiry for the item from che****Jun 17, 2019

    Can i chk for Jot 8.5, the battery replaceable correct? But not original 8.5?

    And any warranty?

    Answer : [Re] Inquiry for the item from che****

    Hi there, yes that's right. Warranty for the product is 7 days upon receipt of the item.

+View all Notice, FAQ, Q&A >>
Xiaomi 20000mAH GEN 3 Powerbank charges LAPTOP USB-C 45W Two-way Quick Charge Portable Battery
Xiaomi 20000mAH GEN 3 Powerbank charges LAPTOP USB-C 45W Two-way Quick Charge Portable Battery
Item Q&A
  • Question : Inquiry for the item from HoJ****Nov 17, 2019

    Hi Since it can charge laptop will it overcharge my handphone? safe to use on hp? (older model phones)

    Answer : [Re] Inquiry for the item from HoJ****

    Hi there, thank you for your interest in our products. The powerbanks are design with an auto current shut when the device is fully charged. Do google and read up on the Xiaomi 29K Gen 3 model to find out more.

  • Question : Inquiry from qin****Nov 10, 2019

    Password for $2 coupon?

    Answer : [Re] Inquiry from qin****

    Hi there, please download only the Fellow $2 discount. This coupon is not for use.

  • Question : Inquiry related delivery from Che****Sep 29, 2019

    Hi. If I order today when will the items reach me?? I need it on Tuesday?

    Answer : [Re] Inquiry related delivery from Che****

    Hi there, thank you for your interest on our products. If you order now before 11 am ,our orders are picked up by the Qxpress daily. If there is no delay on their end it should be with you by tomorrow, otherwise latest by Thursday you should have it.

  • Question : Inquiry related delivery from dew****Sep 07, 2019

    Hi I would like to pick up my purchase from your shop but the system keep adding $1.99 for delivery when I order. Pls help. Thx

    Answer : [Re] Inquiry related delivery from dew****

    Hi there, thank you for your interest on our products. Please delete all your purchase from our store in your cart and place a new order. When placing the new order, please select store pick up followed by other models/ design/ type.

  • Question : Inquiry for the item from gly****Aug 01, 2019

    Dell E6230 can it be used?

    Answer : [Re] Inquiry for the item from gly****

    Hi there, thank you for your interest on our products. Please check on our listing page for the laptops models that are recommended.