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Item Question & Answer
◆ ICC◆【Japan Sim Card·5-15Days】Softbank❤Plug and Use❤4G LTE + Unlimited data❤
◆ ICC◆【Japan Sim Card·5-15Days】Softbank❤Plug and Use❤4G LTE + Unlimited data❤
Item Q&A
    • Question : Inquiry for the item from Boo****Jan 27, 2020

    • Question : Inquiry from cla****Jan 25, 2020

    • Question : Inquiry for the item from lee****Jan 20, 2020

      Going to okinawa, which is recommended?

      Answer : [Re] Inquiry for the item from lee****

      Dear customer,

      May I know your phone model?

      Question : [Re] Inquiry for the item from lee****

      Huawei

    • Question : Inquiry related delivery from ray****Jan 22, 2020

      If I made a purchase today, can I pickup at your store Tmr?

      Answer : [Re] Inquiry related delivery from ray****

      Dear customer,

      As stated under our Shipping Policy,
      Store Pick-up will be ready for collection on same day onwards after purchase.

      Thanks.

    +View all Notice, FAQ, Q&A >>
    ◆ICC◆【Korea SIM Card·5-12 Days】❤Unlimited 4G/ Unlimited Data + Call* ❤ South Korea
    ◆ICC◆【Korea SIM Card·5-12 Days】❤Unlimited 4G/ Unlimited Data + Call* ❤ South Korea
    Item Q&A
      • FAQ :Can I use this card for Tethering/ Hotspot sharing?Sep 17, 2016

      • Question : Inquiry for the item from sza****Jan 25, 2020

        Hi may i know what does the stander plan consists of? Data + call in korea?

        Answer : [Re] Inquiry for the item from sza****

        There is an expiry date for the sim cards? If going in august when is the earliest i can buy?

      • Question : Inquiry for the item from sie****Jan 25, 2020

      • Question : Inquiry for the item from sup****Jan 24, 2020

        ICC Korea Daily Max 10 Days

        Would like to enquire, if the Unlimited 4G Data is capped daily and would drop speed? Or would it be 4G speed throughout the whole 10 days?

        Thank you.

        Answer : [Re] Inquiry for the item from sup****

        Dear customer,

        No daily cap, no speed slow down.

        Thanks

      • Question : Inquiry for the item from yip****Jan 21, 2020

      +View all Notice, FAQ, Q&A >>
      ◆ ICC◆【Europe Sim Card · 7-30 Days】Russia·Balkans❤Unlimited Data❤4G/LTE❤
      ◆ ICC◆【Europe Sim Card · 7-30 Days】Russia·Balkans❤Unlimited Data❤4G/LTE❤
      Item Q&A
        • FAQ :Can I use it on MIFI/ portable WIFI/ router?Nov 24, 2018

        • Question : Inquiry for the item from che****Jan 25, 2020

        • Question : Inquiry for the item from twi****Jan 23, 2020

        • Question : Inquiry for the item from tri****Jan 24, 2020

          Hi I going to Paris in 5 to 14 Feb
          May I know which data shld I get
          I will using for Google and was confuse of yr plan as Eu A to d and hv 7.5gb + unlimited data what does that mean

          Answer : [Re] Inquiry for the item from tri****

          Dear Customer,

          It means you have 7.5GB of the 4G speed data, upon using up it, it will drops to unlimited slow speed data.

          Thank you

        • Question : Inquiry for the item from isa****Jan 16, 2020

        +View all Notice, FAQ, Q&A >>
        ◆ ICC◆【Australia Sim Card 】Telstra❤ Data+Call/SMS❤45GB 4GLTE data+Call(can call SG)❤Plug and Use
        ◆ ICC◆【Australia Sim Card 】Telstra❤ Data+Call/SMS❤45GB 4GLTE data+Call(can call SG)❤Plug and Use
        Item Q&A
        • Question : Inquiry for the item from bai****Jan 25, 2020

        • Question : Inquiry for the item from sha****Jan 20, 2020

          Hi seller,
          Do u have 30 days for Telstra package? The longest I see is only 20 days?

          Answer : [Re] Inquiry for the item from sha****

          Dear customer,

          We have up to 28 days plan.

        • Question : Inquiry for the item from tra****Jan 08, 2020

          Hi We will be stopping at Sydney, Melbourne and Tasmania, which provider is better. What is the diff within value pack and standard package beside the diff in GB. Saw 1 of the feedback for 35GB only 10GB avail and the other 25GB on certain timing, please advise.

          If I am leaving on 6th Feb, is it too early to buy now? If I do not self pick from your shop, will you still help me to activate the card? Thanks

          Answer : [Re] Inquiry for the item from tra****

          Dear Customer,

          We would recommend you taking the Telstra provider packages for stronger and faster network coverage.

          The difference between the Value Package and the Standard Package is only the data package.
          Maybe you can let us know which package do you have in mind and we can elaborate more if you have anything to clarify?

          As according to the page, we will need your full name, DOB, and Arrival Date, then we will activate the card for you based on the date of arrival. Please note that we will activate 1 day prior to your arrival date.

          Thank you

          Question : [Re] Inquiry for the item from tra****

          If I go for the standard package for 15 days, how many GB are there for data usage?

          Answer : [Re] Inquiry for the item from tra****

          Dear Customer,

          There will be 35GB of the 4G speed Data for your usage.

          Thank you

        • Question : Inquiry for the item from cla****Jan 09, 2020

          Can top up Malaysia data for used(used in Oct19) Australia SIM card?

          Answer : [Re] Inquiry for the item from cla****

          Dear Customer,

          We need to know which Australia SIM Card did you purchase from us before we are able to advise further.

          Thank you

          Question : [Re] Inquiry for the item from cla****

          Telstra_sa Australia 7days data+ call

          Answer : [Re] Inquiry for the item from cla****

          Telstra_pa Australia 7days data+ call

          Question : [Re] Inquiry for the item from cla****

          Dear customer,

          This australia sim card cannot top up for any country use.

          Thanks.

        • Question : Inquiry from yen****Jan 02, 2020

          Can it be top up in Australia?

          Answer : [Re] Inquiry from yen****

          Dear customer,

          Yes can top up before the package ends. However we recommend you to choose plan with more data if you think you might run off of data, as top up in AUS is expensive based on customer feedback.

          Thanks

        +View all Notice, FAQ, Q&A >>
        ◆ ICC◆【Japan Sim Card·5-30 Days】❤100% Authentic NTT DOCOMO ❤Unlimited 4G data❤Local Japan SIM
        ◆ ICC◆【Japan Sim Card·5-30 Days】❤100% Authentic NTT DOCOMO ❤Unlimited 4G data❤Local Japan SIM
        Item Q&A
        • FAQ :Can I use this card for Tethering/ Hotspot sharing?Sep 17, 2016

        • Question : Inquiry for the item from dre****Jan 25, 2020

        • Question : Inquiry for the item from mez****Jan 20, 2020

        • Question : Inquiry for the item from car****Jan 21, 2020

          Hi, appreciate your advice on the type of SIM card to purchase for the following:

          1.) Atlanta, USA from 20 Feb to 24 Feb; and
          2.) Shibuya, Tokyo; & Yuzawa from 24 Feb to 2 Mar

          We are using Samsung S10+ & S9 Note.

          Thank you!

          Answer : [Re] Inquiry for the item from car****

          Dear customer,

          For USA you can get T-mobile or AT&T: https://www.qoo10.sg/item/ICC-ICC-U-S-A-AMERICA-SIM-CARD-7-30-DAYS-UNLIMITED-4GLTE-DATA-UNLIMITED/462474817
          https://www.qoo10.sg/item/ICC-ICC-U-S-A-AMERICA-SIM-CARD-7-30-DAYS-ATT-LOCAL-SIM%ef%bc%88B%ef%bc%89-UNLIMITED/458764164
          Japan SIM card: https://www.qoo10.sg/item/DOCOMO-ICC-JAPAN-SIM-CARD-5-30-DAYS-100-AUTHENTIC-NTT-DOCOMO-UNLIMITED/464018637

          Thanks

        +View all Notice, FAQ, Q&A >>
        ◆ ICC◆【Japan Sim Card ·4-30 Days】❤Up to 20GB*4GLTE+Unlimited data❤Plug and Use❤Network :Softbank
        ◆ ICC◆【Japan Sim Card ·4-30 Days】❤Up to 20GB*4GLTE+Unlimited data❤Plug and Use❤Network :Softbank
        Item Q&A
        • Question : Inquiry for the item from dre****Jan 25, 2020

        • Question : Inquiry for the item from gtb****Jan 22, 2020

          Hi does this work in regions outside tokyo like Hokkaido?

          Answer : [Re] Inquiry for the item from gtb****

          Dear customer,

          You may refer to https://mb.softbank.jp/en/romingin/en/area.html for the detailed coverage.

          Thanks

        • Question : 來自kat****會員的配送咨詢。Jan 20, 2020

          If i order with Qexpress today, can i receive before 24/1/2020? as my traveling date is 25/1/2020.

          And if the sim card can be use on Mi max 2 & ZenFone 6?
          thanks a lot!

          Answer : [Re] 來自kat****會員的配送咨詢。

          Dear customer,

          You can choose Qxpress. Yes can use.

          Thanks

        • Question : Inquiry for the item from bab****Jan 17, 2020

          can this be used in tokyo, osaka and kyoto? and on apple iphone xr using nanosim?

          Answer : [Re] Inquiry for the item from bab****

          Dear Customer,

          This package can be used in Toyko, Osaka and Kyoto, iPhone XR is compatible with Docomo Network too.

          Thank you for your interests with our products.

        • Question : Inquiry for the item from ohd****Jan 10, 2020

          Hi, is this compatible with Huawei P30 and Nova 3i? My travel date is 13-26feb

          Answer : [Re] Inquiry for the item from ohd****

          Dear customer,

          Yes compatible. For dual SIM please insert the SIM in slot 1 and leave slot 2 empty.

          Thanks

          Question : [Re] Inquiry for the item from ohd****

          The expiry date for the card is?

          Answer : [Re] Inquiry for the item from ohd****

          Dear customer,

          Please refer to the item description for the expiry date.

          Thanks

        +View all Notice, FAQ, Q&A >>
        ◆ICC◆【Thailand SIM Card· 7-8 Days】Truemove/AIS/DTAC❤Bangkok/Chiang Mai/❤ Unlimited Data+Call
        ◆ICC◆【Thailand SIM Card· 7-8 Days】Truemove/AIS/DTAC❤Bangkok/Chiang Mai/❤ Unlimited Data+Call
        Item Q&A
          • FAQ :Can I use this card for Tethering/ Hotspot sharing?Sep 17, 2016

          • Question : Inquiry related cancel and refund from ant****Jan 23, 2020

            I would like to cancel my order,is taking too long to deliver says ship out on Jan 3 now is already 24 Jan.

            Answer : [Re] Inquiry related cancel and refund from ant****

            Dear customer,

            Please refer to the latest enquiry.

            Thanks

            Question : [Re] Inquiry related cancel and refund from ant****

            3 Jan is not even CNY yet,I have already waited for more than 3 weeks.When exactly u want me to wait till to receive,till I travel to Thailand?My travel date is first week of Feb.

          • Question : Inquiry for the item from its****Jan 22, 2020

            Any set up required?

            Answer : [Re] Inquiry for the item from its****

            Dear Customer,

            These Thailand local SIM Cards do not require any set-up.

            However shall your phone are unable to recognize the network automatically, we will include a instruction sheet to explain the steps and also what the package includes.

            Thank you

          • Question : Inquiry for the item from ali****Jan 21, 2020

            Hi, I would like to purchase 2 sims card for Bangkok use. May I know which is better?
            From 26-31 Jan. Can I self collect it today or tomorrow?
            Thanks!

            Answer : [Re] Inquiry for the item from ali****

            Dear Customer,

            Truemove 8 Days 9GB 4G/3G data + unlimited slow speed data + call
            AIS 8 Days 15GB 4G/3G data + unlimited slow speed data + call

            These two are recommended if you would require fast speed data usage.

            Thank you

            Question : [Re] Inquiry for the item from ali****

            Dear Customer,

            We have ready stock at store.

            Thank you

            Answer : [Re] Inquiry for the item from ali****

            Hi, these 2 are slow speed?

            Question : [Re] Inquiry for the item from ali****

            Do I have to buy through Qoo10 and collect from your shop or can buy from your shop?

            Answer : [Re] Inquiry for the item from ali****

            Dear Customer,

            For Truemove, upon using the 9GB of 4G/3G speed data, then it will drop to unlimited slow speed data.

            For AIS 8 Days, it will use the 15GB of 4G/3G speed, after so, drops to unlimited slow speed.

            You may purchase through Qoo10 or over the counter too.

            Thank you

            Question : [Re] Inquiry for the item from ali****

            noted. I will head down later

            Answer : [Re] Inquiry for the item from ali****

            Order no.: 313107858, I will be going down during my lunch time ok? 12pm+

            Question : [Re] Inquiry for the item from ali****

            Dear Customer,

            You may collect the order anytime at your convenience.

            Flash your Pick Up Voucher to our counter colleague for the collection.

            Thank you for purchasing with us.

          • Question : Inquiry for the item from jim****Dec 18, 2019

          +View all Notice, FAQ, Q&A >>
          ◆ ICC◆【U.S.A America Sim Card·7-20 Days】❤ATT/T-mobile Network❤Unlimited  data+Call❤Plug and Use
          ◆ ICC◆【U.S.A America Sim Card·7-20 Days】❤ATT/T-mobile Network❤Unlimited data+Call❤Plug and Use
          Item Q&A
          • Question : Inquiry for the item from eil****Jan 23, 2020

            Hi, can plan D be used on iPhone XS Max in Portland Oregon. Travel date is 2-9 Feb. If able to and I place order today, will I be able to receive it by 1 Feb 2020? Thk u.

            Answer : [Re] Inquiry for the item from eil****

            Dear customer,

            Yes can use for iPhone XS Max. You may refer to https://www.att.com/maps/wireless-coverage.html for the detailed coverage.

            Thanks

            Question : [Re] Inquiry for the item from eil****

            So if I order now will I be able to receive by 1 Feb? Thks.

          • Question : Inquiry for the item from 211****Jan 20, 2020

            What are the differences on this vs https://www.qoo10.sg/item/ICC-ICC-U-S-A-AMERICA-SIM-CARD-7-30-DAYS-UNLIMITED-4GLTE-DATA-UNLIMITED/462474817?banner_no=1305330

            If I want to go Los Angeles, San Diego and San Francisco with data and local phone call, which one give better coverage? Travel period 21 Feb to 03 Mar 2020.

            Answer : [Re] Inquiry for the item from 211****

            Dear customer,

            May I know your phone model?

            Question : [Re] Inquiry for the item from 211****

            Samsung Note 10 Plus

            Answer : [Re] Inquiry for the item from 211****

            And iPhone 11 Max Pro

            Question : [Re] Inquiry for the item from 211****

            Dear customer,

            You can get Plan D.

            Thanks

          • Question : Inquiry related delivery from sha****Jan 04, 2020

          • Question : Inquiry for the item from shc****Jan 02, 2020

            Hi i am using iphone XS. Do you have a simcard for use in Panama and Los Angeles? Thanks.

            Answer : [Re] Inquiry for the item from shc****

            Dear customer,

            Yes. You can purchase here:https://www.icard.com.sg/products/icc-global-1-30-days-unlimited-data-plan?_pos=1&_sid=645bdd4a2&_ss=r

            Thanks

          • Question : Inquiry for the item from sha****Jan 02, 2020

            Hi, im going to US but i have a 12hour transit in europe. u state that the sim card can be reused by topping up and we can use it worldwide. can i purchase the sim card and just top up at the same time so that i can use both at USA and Europe?

            Answer : [Re] Inquiry for the item from sha****

            Dear customer,

            Can but minimum top up is 7 days plan. You can check out on icard.com.sg

            Thanks

          +View all Notice, FAQ, Q&A >>
          ◆ ICC◆【Europe Sim Card · 10-30 Days】❤60GB+Call❤20GB/10GB/5GB+Call/SMS ❤Can call SG(Plan-C)
          ◆ ICC◆【Europe Sim Card · 10-30 Days】❤60GB+Call❤20GB/10GB/5GB+Call/SMS ❤Can call SG(Plan-C)
          Item Q&A
            • FAQ :Can I use this card for Tethering/ Hotspot sharing?Sep 17, 2016

            • Question : Inquiry for the item from she****Jan 24, 2020

              Hi ,

              1) EU-E works in Switzerland and France? I see Swirzerland is bolded what does it mean?

              2) EU-E can get additional 6GB if activate before 31 march and comes with free outgoing calls of 250min in all listed europe country?

              Answer : [Re] Inquiry for the item from she****

              Dear Customer,

              EU-E covers Switzerland and France.

              Yes if you are traveling before 31st March, as the card will be activated 1 day prior to your arrival date.

              For the 250 mins call, it is to be use for UK numbers, including friends/family whom are using this same package as you, or for Europe numbers when you are in Europe (but outside of UK area).

              Thank you

            • Question : Inquiry for the item from tri****Jan 24, 2020

              I m going Paris from 5 Feb to 14 is the attached ok

              Answer : [Re] Inquiry for the item from tri****

              Dear Customer,

              Please note that for this package, the 20GB BONUS data is only applicable only for UK. However you will still have the 20GB of the 4G speed data in the package.

              Thank you

            • Question : Inquiry for the item from xin****Jan 20, 2020

            • Question : Inquiry for the item from Hui****Jan 19, 2020

            +View all Notice, FAQ, Q&A >>
            ◆ ICC◆【Malaysia Sim Card 3-10 Days】❤4GLTE data+Unlimited datal❤Plug and Use❤ No need registeration❤
            ◆ ICC◆【Malaysia Sim Card 3-10 Days】❤4GLTE data+Unlimited datal❤Plug and Use❤ No need registeration❤
            Item Q&A
            • Question : Inquiry for the item from bjb****Jan 24, 2020

              Hi, I purchased the 5 day Malaysia can top up plan in Dec. already used in December. Now, if I need to go Malaysia for day trip, can I top-up and reuse? Or need to buy new one. Thanks.

              Answer : [Re] Inquiry for the item from bjb****

              Dear customer,

              If you purchased the ◆ ICC◆Malaysia【Data Only】Plan - Can top up Reuse, You can top up on icard.com.sg

              Thanks

            • Question : Inquiry related delivery from Eve****Jan 22, 2020

              Hi, if I buy 2 of this today, can I go to your shop to collect them after work later (22 Jan)?

              Answer : [Re] Inquiry related delivery from Eve****

              Dear customer,

              As stated under our Shipping Policy,
              Store Pick-up will be ready for collection on same day after purchase.

              Thanks.

              Question : [Re] Inquiry related delivery from Eve****

              Thanks, I'll come down at 6.30pm today to collect 2 SIM cards

              Answer : [Re] Inquiry related delivery from Eve****

              Dear Customer,

              Do try to come early, to avoid the evening peak crowd.

              Thank you

            • Question : Inquiry for the item from chi****Jan 23, 2020

              For 4 days usage and if I activate e card in 20 jan at 8 pm does it mean that the card will expire on 24 jan 8 pm or 23 jan based on days

              Answer : [Re] Inquiry for the item from chi****

              Dear Customer,

              At 12am, it will be reset to the next day.

              Thank you

            • Question : Inquiry for the item from jyi****Jan 22, 2020

              Hi same question as the one before, if i were to purchase this now can i go to the store for pick up at ard 2:30?

              Answer : [Re] Inquiry for the item from jyi****

              Dear customer,

              As stated under our Shipping Policy,
              Store Pick-up will be ready for collection on same day after purchase.

              Thanks.

              Question : [Re] Inquiry for the item from jyi****

              ok thanks. just purchased and will be picking up the item at around 4pm tmr.

              Answer : [Re] Inquiry for the item from jyi****

              Dear Customer,

              Show your Pick Up Voucher (through Qoo10 app or email) to our counter colleague for collection.

              Thank you

            • Question : Inquiry related delivery from dch****Jan 22, 2020

            +View all Notice, FAQ, Q&A >>
            ◆ ICC◆【UK+Europe Sim Card· 7-35 Days】❤ 4G LTE/3G + Unlimited data/Data+Call ❤ EE local sim
            ◆ ICC◆【UK+Europe Sim Card· 7-35 Days】❤ 4G LTE/3G + Unlimited data/Data+Call ❤ EE local sim
            Item Q&A
              • Question : Inquiry for the item from akm****Jan 24, 2020

              • Question : Inquiry for the item from akm****Jan 23, 2020

              • Question : Inquiry for the item from wei****Jan 09, 2020

              • Question : Inquiry from yee****Jan 09, 2020

                I am interested in the EU-A plan. I be travelling to Netherlands in late Apr 2020.What is the expiry date of the SIM card

                Answer : [Re] Inquiry from yee****

                Dear Customer,

                For our current batch of SIM Card for EU-A package, it expire on 31st July.

                Thank you

              +View all Notice, FAQ, Q&A >>
              ◆ICC◆【Asia SIM Card· 5-15 Days】❤4G LTE + Unlimited Data❤HK/ Macau/ India/ Cambodia/ Myanmar/ Laos...
              ◆ICC◆【Asia SIM Card· 5-15 Days】❤4G LTE + Unlimited Data❤HK/ Macau/ India/ Cambodia/ Myanmar/ Laos...
              Item Q&A
                • FAQ :Can I use this card for Tethering/ Hotspot sharing?Mar 10, 2017

                • Question : Inquiry for the item from wan****Jan 21, 2020

                  I am visiting Shanghai late March 2020 and Taiwan. Which card do you recommend? How do I top up if need more data?

                  Answer : [Re] Inquiry for the item from wan****

                  Dear customer,

                  How many days?
                  https://www.qoo10.sg/item/ICC-ICC-CHINA-SIM-CARD-8-30-DAYS-4GLTE-UNLIMITED-DATA-CALL-WHATSAPP/462687868
                  You can get CU-H or CU-D.

                  Thanks

                  Question : [Re] Inquiry for the item from wan****

                  Total 29 days

                  Answer : [Re] Inquiry for the item from wan****

                  Dear customer,

                  You can get CU-D. https://www.qoo10.sg/item/ICC-ICC-CHINA-SIM-CARD-8-30-DAYS-4GLTE-UNLIMITED-DATA-CALL-WHATSAPP/462687868

                  Thanks

                • Question : Inquiry for the item from wan****Jan 21, 2020

                  I am visiting Shanghai late March 2020 and Taiwan. Which card do you recommend? How do I top up if need more data?

                  Answer : [Re] Inquiry for the item from wan****

                  Dear customer,

                  How many days?
                  https://www.qoo10.sg/item/ICC-ICC-CHINA-SIM-CARD-8-30-DAYS-4GLTE-UNLIMITED-DATA-CALL-WHATSAPP/462687868
                  You can get CU-H or CU-D.

                  Thanks

                • Question : Inquiry for the item from Sal****Jan 01, 2020

                  Hi, when will you restock package A? Package A can be used for Tibet and Nepal right?

                  Thanks.

                  Answer : [Re] Inquiry for the item from Sal****

                  Dear customer,

                  You can purchase here:https://www.icard.com.sg/products/icc-asia-sim-card-5-15-days-unlimited-data?_pos=1&_sid=bf12c63fe&_ss=r

                  Thanks

                  Question : [Re] Inquiry for the item from Sal****

                  I am looking for ASIA B for 15 days or more. Do you have it? For Nepal and Tibet.

                  Answer : [Re] Inquiry for the item from Sal****

                  Sorry, i mean ASIA A.

                  Question : [Re] Inquiry for the item from Sal****

                  Dear customer,

                  15 Days will not be restocked. You can consider 2pcs 8 Days.

                  Thanks

                • Question : Inquiry for the item from chi****Dec 25, 2019