JiaPaLang.com
JiaPaLang.com SG
POWER 90% 9,905 Fellows Join Fellow

Q&A board

Available
MON~FRI : 9:00am ~ 6:00pm
SAT : 9:00am ~ 1:00pm
SUN, Holiday : day off
Q & A Lists
Item Question & Answer
Philips Water Dispenser ADD6910/90
Philips Water Dispenser ADD6910/90
Item Q&A
  • Question : Inquiry for the item from lovemajorccMay 15, 2021

  • Question : Inquiry for the item from jerry7676Feb 13, 2021

    Hi wats the 2 free gifts ??is there any local warranty for set

    Answer : [Re] Inquiry for the item from jerry7676

    Hi
    pls resend if no reply
    Thanks

  • Question : Inquiry for the item from meimeiyap16Dec 31, 2020

  • Question : Inquiry for the item from meimeiyap16Dec 26, 2020

    Hi. I would to check on the measurement of this water dispenser?
    Any servicing needed for this water dispenser? To replace the filter when it flashes red indication?

    Answer : [Re] Inquiry for the item from meimeiyap16

    Dear customer, please see the above dimension.
    1) For this model there is no servicing required.
    2) there is no indication but base on Singapore context, you can change the filter on a yearly basis
    3) we still have the hair dryer as free gift if you purchase this week. Thanks

  • Question : Inquiry for the item from ShuxDec 21, 2020

+View all Notice, FAQ, Q&A >>
Philips Counter-Top Water Purifier WP3887/01
Philips Counter-Top Water Purifier WP3887/01
Item Q&A
Morries 1.7L Glass Kettle MS-2020GK Premium / Sona 1.7L Glass Kettle SK 5050
Morries 1.7L Glass Kettle MS-2020GK Premium / Sona 1.7L Glass Kettle SK 5050
Item Q&A
  • Question : Inquiry for the item from beng_orMay 09, 2021

  • Question : Inquiry for the item from jhchee87May 09, 2021

  • Question : Inquiry for the item from kenneth_evaMar 19, 2021

    When will new stock for Morries kettle be available?

    Answer : [Re] Inquiry for the item from kenneth_eva

    Dear Customer, according to our knowledge. The items will arrive at about mid April. Thank you

  • Question : Inquiry for the item from JenniferFeb 09, 2021

    Hi seller, how long is the warranty for Sona kettle? If I order today when can I receive it? Thanks

    Answer : [Re] Inquiry for the item from Jennifer

    Is Sona kettle in 3-pin plug?

    Question : [Re] Inquiry for the item from Jennifer

    Hi
    pls resend if no reply
    Thanks

  • Question : Inquiry from siewleng314Feb 08, 2021

    When will the Item, Morries 1.7L Glass Kettle MS-2020GK, be in stock?

    Answer : [Re] Inquiry from siewleng314

    Hi
    pls resend if no reply
    Thanks

+View all Notice, FAQ, Q&A >>
Karcher Steam Cleaner Easy Fix SC1/SC2
Karcher Steam Cleaner Easy Fix SC1/SC2
Item Q&A
  • Question : Inquiry for the item from FengApr 27, 2021

    The SC1 comes with the EasyFix floor nozzle and all the other accessories which are the same as if I buy direct from Karcher Singapore? Thanks.

    Answer : [Re] Inquiry for the item from Feng

    Dear customer, this is from Singapore. Please see attached photo for the attachment

  • Question : Inquiry for the item from nghyvonneApr 20, 2021

    Dear Sir / Mdm

    For Model SC2, is it new in a box?

    Thanks!

    Answer : [Re] Inquiry for the item from nghyvonne

    Dear customer, all items are new in box with warranty with karcher

    Question : [Re] Inquiry for the item from nghyvonne

    Thanks.

  • Question : Inquiry for the item from nuradlynn89Sep 16, 2020

    The karcher SC1 still available?

    Answer : [Re] Inquiry for the item from nuradlynn89

    Dear customer, this is available

  • Question : Inquiry for the item from porkie_piggySep 13, 2020

    Hi, what is the difference between the 2 products? Can be use on any surface?

    Answer : [Re] Inquiry for the item from porkie_piggy

    Dear Customer, SC2 is the higher end version which hold more water. Thanks

  • Question : Inquiry for the item from NoraAug 05, 2020

+View all Notice, FAQ, Q&A >>
Restock - 100/92 pcs - 3M Nexcare Acne Patch / Blemish cover
Restock - 100/92 pcs - 3M Nexcare Acne Patch / Blemish cover
Item Q&A
  • Question : Inquiry for the item from zApr 27, 2021

  • Question : Inquiry for the item from cathy_legnaAug 31, 2020

    I feel scammed!! Never received the item yet changed status to delivered??

    Answer : [Re] Inquiry for the item from cathy_legna

    Dear Customer, items have been mail via normal postage. Kindly check with your family member if they have recieved it. Thanks

  • Question : Inquiry related delivery from cathy_legnaAug 28, 2020

    No response about my inquiry until this date. Ordered since August 11, product still havnt come. Totally Disappointing

    Answer : [Re] Inquiry related delivery from cathy_legna

    Dear Customer, accoring to the record. Items have been shipped. Could you check wth your family member on the parcel and advise us?

  • Question : Inquiry related delivery from cathy_legnaAug 28, 2020

    No response about my inquiry until this date. Ordered since August 11, product still havnt come. Totally Disappointing

    Answer : [Re] Inquiry related delivery from cathy_legna

    Dear Customer, accoring to the record. Items have been shipped. Could you check wth your family member on the parcel and advise us?

  • Question : Inquiry related delivery from cathy_legnaAug 24, 2020

+View all Notice, FAQ, Q&A >>
Netcare Serai Wangi (Lemongrass) 500ML x 2 Bottles
Netcare Serai Wangi (Lemongrass) 500ML x 2 Bottles
Item Q&A
  • Question : Inquiry for the item from fire_fly_500Apr 23, 2021

    Hi Seller,
    How's your investigation? Still waiting for your update. Why so quiet out of sudden?

    Answer : [Re] Inquiry for the item from fire_fly_500

    Dear customer, please request a return and refund and we will approve it

  • Question : Inquiry for the item from fire_fly_500Apr 20, 2021

    Hi,
    Just received the items today. The items that I wanted are according to your picture serai wangi lemon grass spray to repel insects and NOT the items under Ant repellent. I ordered according to the picture and have read reviews about the product.

    Can I get an exchange? I have opened one to use but then saw the sticker on the bottle is ant repellent. That is why I am writing to you now. Thks

    Answer : [Re] Inquiry for the item from fire_fly_500

    Dear customer, thanks for the updates. Kindly advise on the order number for us to investigate

    Question : [Re] Inquiry for the item from fire_fly_500

    Hi,
    The order # is 337590817. Thks

    Answer : [Re] Inquiry for the item from fire_fly_500

    Hi,
    Any update??

    Question : [Re] Inquiry for the item from fire_fly_500

    Hi seller,
    Any update of your investigation? Why so quiet out of sudden???

  • Question : Inquiry for the item from lianwsOct 25, 2020

    Can you share the product label or ingredients that applies for this product ?

    Answer : [Re] Inquiry for the item from lianws

    Dear buyer its concentrated lemongrass and water.

Philips Essential Care Hair Dryer 1800 Watts - BHD004/BHD029
Philips Essential Care Hair Dryer 1800 Watts - BHD004/BHD029
Item Q&A
  • Question : Inquiry for the item from funky_galz89Apr 12, 2021

    Hi I'd like to find out if there's warranty for this item? And how do i register the warranty.

    Answer : [Re] Inquiry for the item from funky_galz89

    Dear customer, items came with 2 year warranty with Philips. You have to login to register for the warranty

  • Question : Inquiry for the item from EviltangerMar 24, 2021

  • Question : Inquiry related delivery from zjwappMar 17, 2021

    Placed order on 15th March. Can I know when my order will be shipped out? There is no status change since payment done.

    Answer : [Re] Inquiry related delivery from zjwapp

    I saw the status changed to on delivery. Thanks seller.

    Question : [Re] Inquiry related delivery from zjwapp

    Thank you

  • Question : Inquiry for the item from jen****Jun 26, 2019

    Dear Sir/madam,

    Just to ask you, whether there are any warranty card in the Philip Hair Dryer. Please reply a.s.a.p.

    Your sincerely,
    JH

    Answer : [Re] Inquiry for the item from jen****

    Dear customer, we offer online warranty so there is no warranty card. You have to screenshot the shop name purchase at qoo10 to register for your warranty

  • Question : Inquiry for the item from xue****Jun 13, 2019

    Hello,

    Dos it have cool air function? If so, do we need to keep pressing on it or just aswitch of the button will do?kp

    Answer : [Re] Inquiry for the item from xue****

    Dear customer, yes it does have the cool air function. Thanks

+View all Notice, FAQ, Q&A >>
Panasonic Electric Steam Iron NI-M250TGSH/NI-M300TVSH
Panasonic Electric Steam Iron NI-M250TGSH/NI-M300TVSH
Item Q&A
Morries 3L Multi Function Cooker MS333MC2S
Morries 3L Multi Function Cooker MS333MC2S
Item Q&A
Netcare Serai Wangi Refill 650ML x 2 Bottles
Netcare Serai Wangi Refill 650ML x 2 Bottles
Item Q&A
MORRIES 2200W CERAMIC INFRARED COOKER MS 2888CIC  (18MONTH WARRANTY)(DUAL POT SIZE SELECTOR)
MORRIES 2200W CERAMIC INFRARED COOKER MS 2888CIC (18MONTH WARRANTY)(DUAL POT SIZE SELECTOR)
Item Q&A
  • Question : Inquiry from kenalpsgroupMar 31, 2021

  • Question : Inquiry for the item from 212****Jun 07, 2019

    hi there,
    can 24cm pot use on this cooker?
    thanks

    Answer : [Re] Inquiry for the item from 212****

    Dear Customer, yes it can use for the 24 cm pot. Thanks

  • Question : Inquiry for the item from iri****May 03, 2019

    Hi, may I know whether it is the standard 3-pin plug used in Singapore or it is the China standard plug and will need an adaptor. Thanks

    Answer : [Re] Inquiry for the item from iri****

    Dear customer, all our electronics product are local set with 3 pin plug and safety mark. Thanks

J-Cooker 1.8L Low GI Rice Cooker JC180RC
J-Cooker 1.8L Low GI Rice Cooker JC180RC
Item Q&A
Midea 1.8L Induction Heating Rice Cooker MMR5025
Midea 1.8L Induction Heating Rice Cooker MMR5025
Item Q&A
  • Question : Inquiry for the item from hbh63Mar 03, 2021

    Hi
    Is this rice cooker available?

    Answer : [Re] Inquiry for the item from hbh63

    Hi
    pls resend if no reply
    Thanks

  • Question : Inquiry for the item from yon****Jun 27, 2020

    Does it use induction heat for cooking?

    Answer : [Re] Inquiry for the item from yon****

    Thanks for the query

Kapak Electric Disinfection Dryer For Hearing Devices
Kapak Electric Disinfection Dryer For Hearing Devices
Item Q&A
  • Question : Inquiry for the item from akimchooFeb 22, 2021

    Dear seller,
    This is my 2nd message to you. Pls reply.

    My order no. 335413826. I bought this hearing aids dry box for my father in law. However, when I go over to visit him, I noticed that the item delivered was different from what I purchased. Pls refer to pictures enclosed. Please advise how can I return for exchange?

    Answer : [Re] Inquiry for the item from akimchoo

    Hi
    pls resend if no reply
    Thanks

MORRIES DESKTOP BBQ GRILL MS 103BBG W/GLASS COVER NON STICK COATING)(12 MONTH WARRANTY)
MORRIES DESKTOP BBQ GRILL MS 103BBG W/GLASS COVER NON STICK COATING)(12 MONTH WARRANTY)
Item Q&A
MORRIES 2 IN 1 MOOKATA BBQ HOT POT MS882 (NON STICK COATING)(12 MONTH WARRANTY)
MORRIES 2 IN 1 MOOKATA BBQ HOT POT MS882 (NON STICK COATING)(12 MONTH WARRANTY)
Item Q&A
Midea 1.7L Double Layer Electric Kettle MK-HJ1705 Pink/Green
Midea 1.7L Double Layer Electric Kettle MK-HJ1705 Pink/Green
Item Q&A
  • Question : Inquiry for the item from sjchia74Jan 12, 2021

  • Question : Inquiry for the item from ton****May 26, 2020

    Hi could please advise the following:
    1. Voltage?
    2 If uses Singapore plug?

    Answer : [Re] Inquiry for the item from ton****

    Dear Customer, this is Singapore Version with Safety mark. Voltage to be at 220V

  • Question : Inquiry related delivery from loh****May 23, 2020

    how long delivery? Local ready stock or from overseas China?

    Answer : [Re] Inquiry related delivery from loh****

    Dear Customer, this is local stock. We will usually mail out within 1-3 business day. Items are in stock. Thanks

  • Question : Inquiry for the item from haz****Apr 07, 2020

SONA 5.0L/6.0L Multi Function Electric Pressure Cooker SPC 2501/SPC 2509
SONA 5.0L/6.0L Multi Function Electric Pressure Cooker SPC 2501/SPC 2509
Item Q&A
Philips On Tap Water Purifier Filter WP3961
Philips On Tap Water Purifier Filter WP3961
Item Q&A
  • Question : Inquiry for the item from mrayeaungDec 26, 2020

    Hi , I bought PHILIPS]PHILIPS on Tap Water Purifier/Filter WP3861 / Certified for Singapore Use / Made in Japan from your shop. Can I buy and use this filter (WP3961) to replace the old one inside of WP3861?

    Appreciate for your reply.

    Thanks.

    Best Regards,
    Mr Aung

    Answer : [Re] Inquiry for the item from mrayeaung

    Hi
    pls resend if no reply
    Thanks

  • Question : Inquiry for the item from mavisli92Dec 18, 2020

    can this fit into model wp3861?

    Answer : [Re] Inquiry for the item from mavisli92

    Dear customer, yes this is for model wp3861

  • Question : Inquiry related delivery from royston337Aug 03, 2020

  • Question : Inquiry related delivery from yeo****Jul 01, 2020

    Seller,

    Yesterday, I have placed my order of 3 units of water filter refill.

    The status is still 'Shipping Reqiested'.

    Please advise when will you be sending it to me?

    Thank you.

    Answer : [Re] Inquiry related delivery from yeo****

    Dear Customer, we would required an order number for us to check. Thanks

  • Question : Inquiry for the item from yeo****Jun 29, 2020

    Hi Seller,

    You have another listing of the same model of WP3961 at $36.90 and not $35.90. What is the key difference for the filter replacement?

    Answer : [Re] Inquiry for the item from yeo****

    Dear Customer, both is the same but just that the other promotion has ended. Thanks

*LOCAL WARRANTY* PHILIPS On Tap Water Purifier WP3961 Filter
*LOCAL WARRANTY* PHILIPS On Tap Water Purifier WP3961 Filter
Item Q&A
  • Question : Inquiry for the item from mavisli92Dec 18, 2020

    can this fit into Philips filter model wp3861?

    Answer : [Re] Inquiry for the item from mavisli92

    Dear Customer, yes this is for WP3961. Thanks

  • Question : Inquiry for the item from ept****Jun 02, 2020

  • Question : Inquiry for the item from cyp****Apr 23, 2020

    Is the warrenty for 1 yr?

    Answer : [Re] Inquiry for the item from cyp****

    Dear Customer, this is filter replacement that why it does not come with warranty. Usual filter adapter came with 2 years warranty. Thanks

  • Question : Inquiry for the item from hua****Dec 04, 2019

    Can we know what is the expiry date? Thanks

    Answer : [Re] Inquiry for the item from hua****

    Dear Customer, there is no expiry on the box but we have just purchase the items from philips. Thanks

  • Question : Inquiry for the item from sgj****Jul 30, 2019

    Hi. Can this be used for WP3861? Pls confirm ASAP. Thx a lot.

    Answer : [Re] Inquiry for the item from sgj****

    Dear Customer, this is the replacement filter for WP 3861. Thanks

PHILIPS on Tap Water Purifier/Filter WP3861 / Certified for Singapore Use / Made in Japan
PHILIPS on Tap Water Purifier/Filter WP3861 / Certified for Singapore Use / Made in Japan
Item Q&A
  • Question : Inquiry for the item from lamnne8Dec 08, 2020

    I am using Kohler tap and will need 3/4"-27 female thread to screw to the tap ? Is that provided as one of the adaptor? Thanks

    Answer : [Re] Inquiry for the item from lamnne8

    Dear Customer there are 8 QuickFit tap-mounting adapters in the package. This usually can use most of the model of the tap.

    Question : [Re] Inquiry for the item from lamnne8

    Does is include the 3/4" 27 female in one of the 8 ? Please clarify. If i bought and it cant fit , i am in trouble..

    Answer : [Re] Inquiry for the item from lamnne8

    Do you all do installation ?

    Question : [Re] Inquiry for the item from lamnne8

    dear buyer we do not provide installation .

  • Question : Inquiry for the item from weswoonNov 16, 2020

    [Urgent] Hi, water is spraying out from the transparent cover. Where can I send it for repair? Thks!

    Answer : [Re] Inquiry for the item from weswoon

    Hi, pls advise fast. Thank you!!

  • Question : Inquiry for the item from weswoonNov 03, 2020

    Hi, can email me the link to buy the filters. Thks.

    Answer : [Re] Inquiry for the item from weswoon

    Hi pls resend if no reply
    Thanks

  • Question : Inquiry for the item from shirlhst1Oct 06, 2020

  • Question : Inquiry for the item from KlAug 28, 2020

    Hi
    What's the difference between yours and the picture filter

    Answer : [Re] Inquiry for the item from Kl

    Dear Customer, the picture seen that the version is from china. This product is from japan with 2 years warranty. Thanks

+View all Notice, FAQ, Q&A >>
MORRIES 16/18 INCHES *MULTI FAN LISTING* WALL/STAND.
MORRIES 16/18 INCHES *MULTI FAN LISTING* WALL/STAND.
Item Q&A
  • Question : Inquiry related delivery from ladykhimDec 05, 2020

  • Question : Inquiry for the item from mei****Jun 30, 2020

  • Question : Inquiry for the item from ck0****Jun 29, 2020

  • Question : Inquiry for the item from 261****Jun 04, 2020

    MORRIES MS 555SFT 18" STAND FAN (AL ALLOY FAN BLADE) When to restock. please advise.

    Thanks

    Answer : [Re] Inquiry for the item from 261****

    Dear Customer, items should came in at end of June

  • Question : Inquiry related delivery from and****May 01, 2020

+View all Notice, FAQ, Q&A >>
MORRIES 0.5L STAINLESS STEEL KETTLE MS TK816 (DUAL VOLTAGE) (TRAVEL KETTLE)(WITH 2 CUPS)
MORRIES 0.5L STAINLESS STEEL KETTLE MS TK816 (DUAL VOLTAGE) (TRAVEL KETTLE)(WITH 2 CUPS)
Item Q&A
  • Question : Inquiry related delivery from AgustinaDec 05, 2020

    Hi seller... good morning..,.I just ordered the mini kettle yesterday... can u pls help me to ship out ASAP? I need it urgently... thank you so much..

    Answer : [Re] Inquiry related delivery from Agustina

    Dear Customer, we have arrange qxpress to collect on 7 Dec 2020. Havce a great day

  • Question : Inquiry related cancel and refund from jes****Dec 03, 2019

    Hi, I have just used for less than 2 weeks and there is a rust starting to form. See picture. I tried putting vinegar but doesn’t seemed to work.

    Answer : [Re] Inquiry related cancel and refund from jes****

    See attached pic

  • Question : Inquiry related delivery from bel****Nov 16, 2019

    Hi if I place my order today, when will I be able to receive it? Will it come in time for my upcoming trip this coming Thurs, 21/11? Thanks!

    Answer : [Re] Inquiry related delivery from bel****

    Dear Customer, we are sorry for the slow response due to 11.11. Usually qxpress will collect on monday, wedneday and friday and you will be recieving it within the next 1-2 working days. THanks

  • Question : Inquiry related delivery from byt****Nov 10, 2019

  • Question : Inquiry related delivery from Be.****Oct 25, 2019

+View all Notice, FAQ, Q&A >>