Q&A board

Available
MON~FRI : 9:00am ~ 6:00pm
SAT : Closed
SUN, Public Holiday : Closed
Q & A Lists
Item Question & Answer
🎊🎉🎁🎀🎈 💖Kids Goodie Bag/ Color Pencil CNY Gifts Mosquito Patch Wallet Stationary Sticker
🎊🎉🎁🎀🎈 💖Kids Goodie Bag/ Color Pencil CNY Gifts Mosquito Patch Wallet Stationary Sticker
Item Q&A
  • Question : Inquiry for the item from pin****Jan 23, 2020

    Hi will u restock the frozen digital watch by April 2020?

    Answer : [Re] Inquiry for the item from pin****

    Yes will (;

  • Question : Inquiry for the item from kru****Jan 23, 2020

    How do I see the designs, colours etc?

    Answer : [Re] Inquiry for the item from kru****

    Dear Customer

    u may scroll down to see

    thanks (:

  • Question : Inquiry related delivery from mis****Jan 21, 2020

  • Question : Inquiry for the item from jas****Jan 16, 2020

    Is there any stock for froZen digital watch?

    Answer : [Re] Inquiry for the item from jas****

    HiHi

    Frozen Digital Watch how many u need?

    will need to check as running low

    thanks (;

    Question : [Re] Inquiry for the item from jas****

    I think 11

    Answer : [Re] Inquiry for the item from jas****

    Have? If so I will take it

    Question : [Re] Inquiry for the item from jas****

    I need to check on Monday and get back to you.

    but I can't initial message. can u message us again on Monday?

    Answer : [Re] Inquiry for the item from jas****

    Ok can..

    Question : [Re] Inquiry for the item from jas****

    thanks (:

    Answer : [Re] Inquiry for the item from jas****

    Hi, any updates of my frozen watch?

    Question : [Re] Inquiry for the item from jas****

    Dear Customer

    my apologize Frozen no more

    u may want to consider other design?

    thanks (:

    Answer : [Re] Inquiry for the item from jas****

    No prob

    Question : [Re] Inquiry for the item from jas****

    thanks (:

  • Question : Inquiry for the item from nur****Jan 20, 2020

+View all Notice, FAQ, Q&A >>
☀ Kids DIY Silence Home Bedroom Pendulum Wall Clock Dinosaur Train 💕 Children Rainbow Decoration
☀ Kids DIY Silence Home Bedroom Pendulum Wall Clock Dinosaur Train 💕 Children Rainbow Decoration
Item Q&A
  • Question : Inquiry for the item from fyl****Jan 23, 2020

    Interested in the sun with rainbow and fire truck clocks. Would u be having any restock?

    Answer : [Re] Inquiry for the item from fyl****

    Dear Customer

    Restock Early march

    thanks (:

  • Question : Inquiry for the item from fyl****Jan 23, 2020

    Interested in the sun with rainbow and fire truck clocks. Would u be having any restock?

    Answer : [Re] Inquiry for the item from fyl****

    Dear Customer

    Restock Early march

    thanks (:

  • Question : Inquiry for the item from yis****Nov 30, 2019

    Hi

    My kids are interested in the Dino (pink) and the Rocket. May I know when the new stocks will be in?

    Answer : [Re] Inquiry for the item from yis****

    End Dec (:

  • Question : Inquiry for the item from blu****Oct 23, 2019

    When restock?

    Answer : [Re] Inquiry for the item from blu****

    Dear Customer

    currently these design. next restock End Nov (:

  • Question : Inquiry for the item from qiq****Sep 28, 2019

    Will you restock the sun design?

    Answer : [Re] Inquiry for the item from qiq****

    HiHi

    not so soon, under new production (;

    U may want to consider other design? (:

+View all Notice, FAQ, Q&A >>
💖 Kids Childhood Games Party Goodie Bag / Bubbles Gyro/ Stickers Mosquito Patch/ Wallet/ Magnet 💖
💖 Kids Childhood Games Party Goodie Bag / Bubbles Gyro/ Stickers Mosquito Patch/ Wallet/ Magnet 💖
Item Q&A
  • Question : Inquiry related delivery from lil****Jan 23, 2020

    How fast is delivery if order today?

    Answer : [Re] Inquiry related delivery from lil****

    Hi

    via courier. order before 1 pm

    reach u tmr or next Tue (due to long holiday) next week order will be next week dispatch already

  • Question : Inquiry for the item from mab****Jan 08, 2020

  • Question : Inquiry for the item from mab****Jan 04, 2020

  • Question : Inquiry for the item from nur****Dec 01, 2019

  • Question : Inquiry for the item from phe****Nov 13, 2019

+View all Notice, FAQ, Q&A >>
💖 Chinese New Year Cheongsam Qipao 2020 Modern Dress Cutting 💖 CNY Clothings
💖 Chinese New Year Cheongsam Qipao 2020 Modern Dress Cutting 💖 CNY Clothings
Item Q&A
  • Question : Inquiry for the item from fin****Jan 22, 2020

    If I purchase today , able to reach by Friday?

    Answer : [Re] Inquiry for the item from fin****

    Hi

    Quick delivery confirm reach

    Normal Qxpress either fri or next tue

  • Question : Inquiry related delivery from con****Jan 22, 2020

  • Question : Inquiry for the item from Bub****Oct 02, 2019

    Hi Seller

    A017 got any side slit?

    Thank you

    Answer : [Re] Inquiry for the item from Bub****

    Dear Customer

    do u mean an opening at the side?

    thanks (:

    Question : [Re] Inquiry for the item from Bub****

    Yes. Sorry typo . Should be split

    Answer : [Re] Inquiry for the item from Bub****

    I double check for you tmr okay? (:

    Question : [Re] Inquiry for the item from Bub****

    Okay can thank you.

    Answer : [Re] Inquiry for the item from Bub****

    Thanks (:

    Question : [Re] Inquiry for the item from Bub****

    Hi Seller,

    Any news ?

    Thank you

    Answer : [Re] Inquiry for the item from Bub****

    Hi Customer

    yes have!

    Question : [Re] Inquiry for the item from Bub****

    Okay thank u !

    Answer : [Re] Inquiry for the item from Bub****

    welcome (:

  • Question : Inquiry related return and exchange from liu****Feb 02, 2019

  • Question : Inquiry related delivery from TAN****Jan 25, 2019

    Hi can manage to get it by new year? Tks

    Answer : [Re] Inquiry related delivery from TAN****

    HiHi

    Use courier can get before CNY (:

♥ SALES ♥ Kids Educational Toys ♥ Development Skill ♥ Baby Table Playpen Walker ♥ Phone Piano Drum
♥ SALES ♥ Kids Educational Toys ♥ Development Skill ♥ Baby Table Playpen Walker ♥ Phone Piano Drum
Item Q&A
  • Question : Inquiry for the item from wei****Jan 22, 2020

  • Question : Inquiry for the item from jiy****Dec 22, 2019

    Hi, when will the ''Enhance" be available?

    Answer : [Re] Inquiry for the item from jiy****

    HiHi

    I think have. I check again tmr (:

  • Question : Inquiry for the item from jer****Oct 23, 2019

    Are the music for those tables all in English?

    Answer : [Re] Inquiry for the item from jer****

    HiHi

    Which one u looking at?

  • Question : Inquiry for the item from eil****Jul 30, 2019

    The "Enhance" type already comes in a box. Do I need to get it bubble wrapped or put in carton?

    Answer : [Re] Inquiry for the item from eil****

    Dear Customer

    It come with box. Usually if it's for a gift, customer will opt for bubble wrap to minimize the damage to box during deliveryby courier (:

  • Question : Inquiry related delivery from ari****Apr 28, 2019

+View all Notice, FAQ, Q&A >>
💖 Kids DIY Brick Projection Watch  💖 Paw Patrol SUPERHERO PONY FROZEN Party Goodie Bag Birthday
💖 Kids DIY Brick Projection Watch 💖 Paw Patrol SUPERHERO PONY FROZEN Party Goodie Bag Birthday
Item Q&A
  • Question : Inquiry for the item from eli****Jan 21, 2020

  • Question : Inquiry for the item from sem****Jan 10, 2020

    When will have Mickey and minnie 3D watch?

    Answer : [Re] Inquiry for the item from sem****

    HiHi

    yes have (:

    will update today. new stock just come

    Question : [Re] Inquiry for the item from sem****

    Do u have stocks for 7 Minnie and 20 Mickey?

    Answer : [Re] Inquiry for the item from sem****

    yes have (:

    Question : [Re] Inquiry for the item from sem****

    Sorry, how come I can’t find Mickey and Minnie 3D watch in the list ya?

    Answer : [Re] Inquiry for the item from sem****

    yes have (:

    Mickey - Cartoon A
    Minnie - Cartoon B

    (:

  • Question : Inquiry for the item from ong****Dec 29, 2019

    Hi
    I would like to enquire if i could do a bulk purchase of 18 pieces?
    Just bought 5 and realized discounted rate is only applicable for 5 pieces.

    Thanks

    Answer : [Re] Inquiry for the item from ong****

    Hi

    u have to create new account to enjoy the discount.

    only one order need to use qxpress and message us all cart number after order

    discount subsidies by qoo, only to purchase through qoo.

    promotion may stop anytime

    thanks (;

  • Question : Inquiry related delivery from rj_****Dec 19, 2019

    Dear seller,

    If I order the items today, will I be able to receive them by 24th Dec if i opt for Qexpress? Also, if i use another account to order, do i just inform you of the order number so that you can ship both orders together using Qexpress? Please advise before i place order. Thanks!

    Answer : [Re] Inquiry related delivery from rj_****

    HiHi

    Order today via qxpress.

    reach u on sat or latest Mon/ Tue

    Use different account to purchase. please check out with same receiver name, address and contact number

    only one order need to use qxpress

    message us all the order and we will send out for u tgr (:

  • Question : Inquiry from phy****Dec 02, 2019

+View all Notice, FAQ, Q&A >>
❤ CHEONGSAM Princess Girl BOY❤ NEWBORN - 8 YEARS OLD ❤ Traditional Dress/ Romper/ 2 Piece Set
❤ CHEONGSAM Princess Girl BOY❤ NEWBORN - 8 YEARS OLD ❤ Traditional Dress/ Romper/ 2 Piece Set
Item Q&A
  • Question : Inquiry related delivery from PIN****Jan 21, 2020

    Hi, if i order F-01 now, can I self collect today? Thanks

    Answer : [Re] Inquiry related delivery from PIN****

    HiHi

    yes can. 186 woodlands industrial park e5 .

    12-5 pm

    kindly advise what time u coming in advance (;

  • Question : Inquiry related delivery from joe****Jan 16, 2020

    If I order today will I get it before cny

    Answer : [Re] Inquiry related delivery from joe****

    HiHi

    Use qxpress, can reach u on Sat or Mon if order today (:

    Question : [Re] Inquiry related delivery from joe****

    Ok thks

    Answer : [Re] Inquiry related delivery from joe****

    welcome (;

    Question : [Re] Inquiry related delivery from joe****

    One more qn ... if the size is wrong can I bring down to the shop to change

    Answer : [Re] Inquiry related delivery from joe****

    yes can. don't remove tag, don't wash (: can bring back for exchange .

    Question : [Re] Inquiry related delivery from joe****

    Where is your shop ? Mayb I go down to buy direct?

    Answer : [Re] Inquiry related delivery from joe****

    We don't do walkin. but u can collect at 186 woodlands industrial park. weekdays 12-5 pm

    via appt only (; inform a day in advance before collection

    Question : [Re] Inquiry related delivery from joe****

    There is no choice for delivery for qxpress. How do I make sure its qexpress

    Answer : [Re] Inquiry related delivery from joe****

    Ignore it.. I found it thks

    Question : [Re] Inquiry related delivery from joe****

    HiHi

    Choose the delivery type

    qxpress. $3.99

    it's available there (:

  • Question : Inquiry related return and exchange from blu****Jan 11, 2020

  • Question : Inquiry for the item from mss****Jan 11, 2020

    Hi...High 101 and weight 14 ~ 15 kg, which size to select?

    Answer : [Re] Inquiry for the item from mss****

    Dear Customer

    Which design are u referring to?

    You may take the size chsrt for each design into consideration

    Thanks (:

  • Question : Inquiry for the item from our****Jan 09, 2020

    Hi seller, do you still have stocks for F01 Blue size 140 cheongsam dress? Thanks!

    Answer : [Re] Inquiry for the item from our****

    HiHi

    Currently only have those available to choose (:

+View all Notice, FAQ, Q&A >>
💖 UNICORN 🌈  WaterProof PU Cosmetic Pouch/ Pencil Case💖 Goodie Bag/ Gifts/ School/ Birthday 💖
💖 UNICORN 🌈 WaterProof PU Cosmetic Pouch/ Pencil Case💖 Goodie Bag/ Gifts/ School/ Birthday 💖
Item Q&A
  • Question : Inquiry for the item from del****Jan 20, 2020

  • Question : Inquiry for the item from dra****Aug 27, 2019

    Hi,
    May I know when your pencil case stock coming ?

    Answer : [Re] Inquiry for the item from dra****

    HiHi

    End of Next Week :D

  • Question : Inquiry for the item from pei****Apr 10, 2019

    Hi seller,
    When will restock unicorn pencil case?

    Answer : [Re] Inquiry for the item from pei****

    Dear Customer

    Yes, end April (;

  • Question : Inquiry for the item from qwe****Mar 31, 2019

  • Question : Inquiry for the item from chi****Mar 23, 2019

+View all Notice, FAQ, Q&A >>
❤ Big Stroller Bag ❤ Pram/ Car Seat Carrying ❤ Travel Bag  ❤ Protector Storage Case ❤ Flight Buggies
❤ Big Stroller Bag ❤ Pram/ Car Seat Carrying ❤ Travel Bag ❤ Protector Storage Case ❤ Flight Buggies
Item Q&A
  • Question : Inquiry for the item from th_****Jan 19, 2020

    Hi may I ask which one does it fit for mimosa cabin voyager stroller pls ?

    Answer : [Re] Inquiry for the item from th_****

    HiHi

    Kindly refer to the size measurement of the bags (:

  • Question : Inquiry related delivery from n_d****Nov 29, 2019

    Hi if i nid it by monday... Is it possible?

    Answer : [Re] Inquiry related delivery from n_d****

    HiHi

    Need to use quick delivery (; choose date and time

  • Question : Inquiry for the item from tsj****Nov 17, 2019

    Hi, when will the L size black colour be restock?

    Answer : [Re] Inquiry for the item from tsj****

    Mosquito patches restock Early Dec

    L black next fri (;

  • Question : Inquiry related delivery from jin****Oct 21, 2019

  • Question : Inquiry for the item from zhi****Aug 08, 2019

    Hi, if I am using a cabin stroller ? Which size should I be buying M or L for stroller bag ?

    Answer : [Re] Inquiry for the item from zhi****

    HiHi

    You may refer to the size measurement (:

+View all Notice, FAQ, Q&A >>
💖 Hello Kitty Storage Box Stationary School Pen Organizer Gifts 💖 Cosmetic Makeup Melody Cinnamon
💖 Hello Kitty Storage Box Stationary School Pen Organizer Gifts 💖 Cosmetic Makeup Melody Cinnamon
Item Q&A
  • Question : Inquiry for the item from jan****Jan 18, 2020

    May I know what's the dimensions of the storage box?

    Answer : [Re] Inquiry for the item from jan****

    Size: 22 x 17 x 28 cm (:

  • Question : Inquiry for the item from lmc****Nov 30, 2019

    Hi seller will you be restocking Cinnamon design? I need 2 but your stock shows 1 left. Thk u for your attention

    Answer : [Re] Inquiry for the item from lmc****

    HiHi

    Not so soon (:

    Question : [Re] Inquiry for the item from lmc****

    A very fast response indeed! Thanks seller!

  • Question : Inquiry for the item from bie****Oct 18, 2019

    Hi,
    Can u let me know if once u restock the Melody design?
    Thanks

    Answer : [Re] Inquiry for the item from bie****

    HiHi

    the stock just sold out today 😅

    probably restock next month

  • Question : Inquiry for the item from bie****Sep 13, 2019

    Will u restock on my Melody?

    Answer : [Re] Inquiry for the item from bie****

    Oct :D

💖🧩 Big Kids Cartoon Sliding Puzzle 🧩 Christmas Gifts Birthday Party Goodie Bag Toy Story 🧩💖
💖🧩 Big Kids Cartoon Sliding Puzzle 🧩 Christmas Gifts Birthday Party Goodie Bag Toy Story 🧩💖
Item Q&A
  • Question : Inquiry for the item from T_l****Jan 15, 2020

    Hi seller, when will paw patrol design (both red and yellow) be available again ?

    Answer : [Re] Inquiry for the item from T_l****

    Death Customer

    this not so soon (;

    Question : [Re] Inquiry for the item from T_l****

    Ok thank you

    Answer : [Re] Inquiry for the item from T_l****

    welcome (:

💖 INFLATABLE Travel Leg Rest Foot Rest Airplane Aeroplane Comfort 💖 Pillow Cushion Flight Car
💖 INFLATABLE Travel Leg Rest Foot Rest Airplane Aeroplane Comfort 💖 Pillow Cushion Flight Car
Item Q&A
  • Question : Inquiry for the item from coo****Jan 17, 2020

    Is the leg rest self inflatable?

    Answer : [Re] Inquiry for the item from coo****

    Own self. inflat (:

  • Question : Inquiry related delivery from sha****Dec 13, 2019

  • Question : Inquiry for the item from mik****Dec 07, 2019

    Hi, is it easy to inflate it by blowing? May i know how long it takes to inflate the three layers?

    Answer : [Re] Inquiry for the item from mik****

    Dear Customer

    so far it's quite easy. depends individual (:

  • Question : Inquiry related delivery from bro****Nov 26, 2019

    Hi. Flying off on Thursday night, would u be able to send out the item today? Urgent.. Please help!

    Answer : [Re] Inquiry related delivery from bro****

    HiHi

    thanks for your order

    yes will book your courier for you (;

  • Question : Inquiry related delivery from sun****Nov 22, 2019

    Hi.. if I order today is it possible to reach by Wednesday?as I travel from Thursday..

    Answer : [Re] Inquiry related delivery from sun****

    Dear Customer

    Order today before 12 pm via qxpress

    Should reach u on Monday or latest Tue / Wed

    thanks (:

    Question : [Re] Inquiry related delivery from sun****

    Ok..noted with thanks..
    Btw,what's the weight of this item...is it heavy or too bulky after folding it?hard to blow in the air?

    Answer : [Re] Inquiry related delivery from sun****

    Hi

    it's about 400g,

    so far all customer also blow it to prevent the trouble of bringing an extra pump.

    able to deflat and just put into bag

    thanks (:

    Question : [Re] Inquiry related delivery from sun****

    Hi..noted..I have placed the order justnow.. hope to receive by Tue/latest Wed..thanks for prompt reply

    Answer : [Re] Inquiry related delivery from sun****

    Thanks (;

    have a good day

+View all Notice, FAQ, Q&A >>
💖 Hello Kitty Frozen LOL Avengers School Drawstring Goodie Bag Kids School Birthday Party 💖
💖 Hello Kitty Frozen LOL Avengers School Drawstring Goodie Bag Kids School Birthday Party 💖
Item Q&A
  • Question : Inquiry for the item from fiz****Jan 16, 2020

    Hi can I have this design for monster university and lol?

    Answer : [Re] Inquiry for the item from fiz****

    HiHi

    I think monster design no more already.

    lol still have this design. please put in memo design LOL FAMILY (:

    so my colleague will know

    Question : [Re] Inquiry for the item from fiz****

    Ok can. Thanks. I'll put a mo for you guys to take note :)

    Answer : [Re] Inquiry for the item from fiz****

    thanks (:

    order via qxpress today reach u on Sat or Monday (:

    Question : [Re] Inquiry for the item from fiz****

    Alright can :)

    Answer : [Re] Inquiry for the item from fiz****

    thanks (:

    goodnight 🌜

  • Question : Inquiry for the item from abr****Dec 26, 2019

  • Question : Inquiry for the item from bab****Dec 24, 2019

  • Question : Inquiry related delivery from jun****Dec 24, 2019

  • Question : Inquiry for the item from vir****Dec 24, 2019

    Hi seller,
    Can you check how many design do you've for FROZEN??

    Answer : [Re] Inquiry for the item from vir****

    HiHi

    Frozen not much left , around 2 design (;

    Question : [Re] Inquiry for the item from vir****

    Kindly can you let me know, how many designs for all still available. I'm buying for school children so need to know before I buy.

    If possible let me know which 2 designs for FROZEN you have... Thanks

    Answer : [Re] Inquiry for the item from vir****

    Dear Customer

    We don't choose design. so sorry about it.

    first come first serve. (;

+View all Notice, FAQ, Q&A >>
SAFETY MARK 💖 Baby 3 in 1 Sterilizer/ Warmer Bottle / Breast Milk / Newborn 💖
SAFETY MARK 💖 Baby 3 in 1 Sterilizer/ Warmer Bottle / Breast Milk / Newborn 💖
Item Q&A
  • Question : Inquiry for the item from shu****Jan 15, 2020

    Hi does the sterilizer/warmer have warranty?

    Answer : [Re] Inquiry for the item from shu****

    3 days manufacturing defects from date of receive (:

    Question : [Re] Inquiry for the item from shu****

    Oh that's quite short. I just bought something similar and it spoilt within 2 months, so looking for replacement. Thanks.

    Answer : [Re] Inquiry for the item from shu****

    Icic.

  • Question : Inquiry for the item from WTE****Sep 19, 2019

    Can it fit hegen, tommee tippee and philips avent milk bottles?

    Answer : [Re] Inquiry for the item from WTE****

    HiHi,

    Avent bottles can fit as I'm using it.

    the rest u may need to refer to the size measurement.

    Avent bottle fit in nicely.

  • Question : Inquiry for the item from Shu****Jul 17, 2019

    Hi, will there be a restock for the 3-in-1 milk warmer?

    Answer : [Re] Inquiry for the item from Shu****

    Yes (: around next Fri

  • Question : Inquiry for the item from Tra****Jul 12, 2019

    I concern about MILK WARMER. If you ask me turn to food warmer to heat up the milk that ridiculous

    Answer : [Re] Inquiry for the item from Tra****

    U have thermometer at home?

    I mean just turn a bit more to the right to warm up the milk.

    Mechanical indication may not be 100% of the printed indication

    So just need to turn a bit more to the right to warm up the milk.

    Question : [Re] Inquiry for the item from Tra****

    I told you had tried it for different ways but the same result.Don’t wish waste time for it to wait for your reply. Pls advise for the return.

    Answer : [Re] Inquiry for the item from Tra****

    U still dont understand , since item is not defective , u already say it can heat up .

    Buyer have to borne the to and fro delivery fees for return in original packaging.

    Kindly send back within 7 days from date of receive 16 July via Singpost .

    Address
    My Mailbox
    882915
    Singapore 919191


    Do advise after sending back

    Thanks

    Question : [Re] Inquiry for the item from Tra****

    hello. It work on one of other function don’t work as advertised. Can you tell me How many functions can it work for the item you advertised.??

    Answer : [Re] Inquiry for the item from Tra****

    How come Q10 have such customer service. Don’t understand fully and Can’t help for solve the issues.

    Question : [Re] Inquiry for the item from Tra****

    Dear Customer.

    As explained earlier. Have told u, u just need to turn the knob abit more to the right.

    The heating element is there. U mention it can heat up.

    The printed wording of the Heat milk, Heat Food is just a guildlinr.

    But most important is the temperature of the Warmer that produce out.

    U just need to adjust accordingly.

    Which is just turn more to the right to use instead of just within the estimate guidline.

    The explanation is as above , and the item is working well as what u have said it's able to heat up. Just need to turn more to the right.

    Should you need to return the item despite the exolaination and telling you it's working,

    Kindly return at your code in original condition by 16 July.

    Please be informed the courier to and fro fees will be borne By customer

    Thank you

    Answer : [Re] Inquiry for the item from Tra****

    Item defects responsible must by seller not buyer.
    As I mentioned if you turn more to the right and the heat temperature very hot not for milk warmer at all.

    Question : [Re] Inquiry for the item from Tra****

    Maybe u can take a picture with the food thermometer of the temperature of it slightly turn to the more right

    If item send back is as what we say , means it's not defective.

    And you will borne the fees.

    Thank you

    Answer : [Re] Inquiry for the item from Tra****

    In this case. Can u provide me how many second from red light turn to green for MILK WARMER

    Question : [Re] Inquiry for the item from Tra****

    HiHi

    Why are you so concern about the light?

    It's the temperature of the water to warm up the milk that is more important.

    As mention, you just need to turn a bit more to the right to find the right temperature for warming the milk


    The indication is only a rough item it's for warming or heating food. It's not exactly like , you turn to this point. Oh I must use for warming milk and turn to thay is for heating food.

    It's more of the temperature it is when u turn to which side yah

    Answer : [Re] Inquiry for the item from Tra****

    Because I mentioned it doesn't work for milk warmer. Why you don't understand... Keep advising me turn more to the right that temperature too hot for milk warm.

    Question : [Re] Inquiry for the item from Tra****

    Only the light can be prove from my video

    Answer : [Re] Inquiry for the item from Tra****

    Even the light cannot work well that meant item defected, right.

    Question : [Re] Inquiry for the item from Tra****

    As i had paid for delivery fee so won’t borne with any other fee in further

    Answer : [Re] Inquiry for the item from Tra****

    As i had paid for delivery fee so won’t borne with any other fee in further

    Question : [Re] Inquiry for the item from Tra****

    I don't understand why u need to keep on biting onto the light. Light doesn't help in heating up.

    As mention, you can send back in original condition for a check by 17 July.

    Should there be no issue in heating up, fees will be charged to you.

    Jist update us before 17 July, send back in original packaging,

    Address
    My Mailbox
    882915
    Singapore 919191

    Thank you

  • Question : Inquiry related cancel and refund from Tra****Jul 12, 2019

    I concern about MILK WARMER. Of you ask me turn to food warmer to heat up the milk that ridiculous

    Answer : [Re] Inquiry related cancel and refund from Tra****

    U have thermometer at home?

    I mean just turn a bit more to the right to warm up the milk.

    Mechanical indication may not be 100% of the printed indication

    So just need to turn a bit more to the right to warm up the milk.

+View all Notice, FAQ, Q&A >>
💖 Children Canvas Pencil Case/ School Birthday Party Birthday Day Gifts 💖 Superhero Tororo
💖 Children Canvas Pencil Case/ School Birthday Party Birthday Day Gifts 💖 Superhero Tororo
Item Q&A
  • Question : Inquiry related delivery from tif****Jan 14, 2020

  • Question : Inquiry for the item from 210****Nov 07, 2019

  • Question : Inquiry for the item from geo****Nov 07, 2019

    Hi,
    We are interested to purchase 140 pieces of the $0.99 pencil case. Is there any way we can take a look before purchasing? Also is it possible to self collect?

    Regards,
    Catherine

    Answer : [Re] Inquiry for the item from geo****

    Hi Catherine

    thanks for your interest

    apologize, we don't do walk in

    but u may come down to lift lobby and we show u that particular design that u want

    186 woodlanda industrial park e5

    weekdays working hours via appt only

    thanks (;

    Question : [Re] Inquiry for the item from geo****

    We can go there to see tomorrow at about 12.30pm if u r ok. By the way, are there ready stock available that we can buy straightaway? And can we have a contact number?

    Answer : [Re] Inquiry for the item from geo****

    HiHi

    Which design u looking at?

    So I can check the qty

    do assist me w ur contact number, I get my colleague to contact u

    thanks (:

❄⛄🎄🎨 Kids Canvas Painting Art ❤ Birthday Gifts Goodie Bag/ Kids Children School Party ❤
❄⛄🎄🎨 Kids Canvas Painting Art ❤ Birthday Gifts Goodie Bag/ Kids Children School Party ❤
Item Q&A
  • Question : Inquiry for the item from jia****Jan 14, 2020

  • Question : Inquiry related delivery from ww_****Dec 17, 2019

  • Question : Inquiry related delivery from ww_****Dec 17, 2019

    Hi, if i order by Tuesday, possible to reach by friday? As i need it by sunday.

    Answer : [Re] Inquiry related delivery from ww_****

    Kindly take qxpress. and order by today before 10 am.

    will reach u by Friday

    thanks (:

  • Question : Inquiry for the item from mei****Dec 12, 2019

    Hi Seller, Will the Christmas design come in soon?

    Answer : [Re] Inquiry for the item from mei****

    HiHi

    only. ledt one F9 (:

  • Question : Inquiry for the item from Hap****Dec 12, 2019

    how long does it take to self collect at 7-eleven?

    Answer : [Re] Inquiry for the item from Hap****

    I'm not so sure for seven eleven collection (:

+View all Notice, FAQ, Q&A >>
♥ Hello Kitty/ Melody/ Rilakkuma/ KorRilakumma/ Pooh Wall Clock ♥ Battery Operated
♥ Hello Kitty/ Melody/ Rilakkuma/ KorRilakumma/ Pooh Wall Clock ♥ Battery Operated
Item Q&A
  • Question : Inquiry for the item from kai****Jan 13, 2020

  • Question : Inquiry for the item from Pea****Oct 22, 2019

    Hi Seller,
    Is there stock for Doraemon Pendulum Wall Clock - CM10?

    Answer : [Re] Inquiry for the item from Pea****

    HiHi

    no more le (;

    Question : [Re] Inquiry for the item from Pea****

    will get in the stock?

    Answer : [Re] Inquiry for the item from Pea****

    currently not so soon , under new production (:

  • Question : Inquiry for the item from jen****Aug 26, 2019

    When do you have stocks for the keroppi clock?

    Answer : [Re] Inquiry for the item from jen****

    Dear Customer

    Currently out of stock

    Thanks :D

    Question : [Re] Inquiry for the item from jen****

    I know no stocks. So when is it coming?

    Answer : [Re] Inquiry for the item from jen****

    No confirm eta

  • Question : Inquiry for the item from mar****Apr 15, 2019

  • Question : Inquiry for the item from lia****Mar 17, 2019

    Hi keen to the Doraemon clock, is it silent or have the tick-tick sound? Thanks.

    Answer : [Re] Inquiry for the item from lia****

    HiHi

    Which series?

    Thanks

    Question : [Re] Inquiry for the item from lia****

    Ck09

    Answer : [Re] Inquiry for the item from lia****

    CK09 is out of stock (;

    thanks

    Question : [Re] Inquiry for the item from lia****

    How about ck07? The red Mickey. Is it silent?

    Answer : [Re] Inquiry for the item from lia****

    yes, silence clock (;

+View all Notice, FAQ, Q&A >>
❤ Hello Kitty Slipper ♥ Kids/ Adults Cartoon Cushion Melody Bedroom Bathroom Toilet Anti Slip Shoes
❤ Hello Kitty Slipper ♥ Kids/ Adults Cartoon Cushion Melody Bedroom Bathroom Toilet Anti Slip Shoes
Item Q&A
  • Question : Inquiry for the item from pri****Jan 01, 2020

    Hi,

    My item has been shipped out on 23 Dec 2019 but till nw 1 jan 2020 i still have not received my item. Please kindly assist. Thank you.

    Answer : [Re] Inquiry for the item from pri****

    Dear Customer

    Thanks for your order (:

    Apologize for the wait

    You have taken Singpost Normal Mail - Cheap but very slow . Singost normal mail will take around 3-10 working days or more to reach you due to peak season, exclude weekends PH and PH eve.

    Singpost normal mail doesn't come with tracking, hence have to wait for your postman to send to your address

    This notice was pinned up to inform customer to take up courier if want fast delivery

    You may consider taking courier next time for fast and reliable delivery 😊

    Kindly wait for the item to send to you.

    Hope you receive soon

    thanks (:

    Question : [Re] Inquiry for the item from pri****

    Hihi,

    Till now i still have not received my parcel. =(

    Answer : [Re] Inquiry for the item from pri****

    HiHi

    Did u receive any collection slip?

    should have taken courier that time 😪☹️☹️☹️

    Question : [Re] Inquiry for the item from pri****

    Hi,

    No collection slip. =(

    Answer : [Re] Inquiry for the item from pri****

    HiHi

    U may need to call Singpost or email them. den they will find their store..

    Question : [Re] Inquiry for the item from pri****

    Hi,

    Finally I received my parcel on sat.

    Answer : [Re] Inquiry for the item from pri****

    HiHi

    Thanks for your update . Finally they send it 😪😪😪 so long

    Maybe can consider courier next time will be very fast

    sorry for the delay by them despite us dropping at singpost once ur order come in

    thanks for your patients (;

  • Question : Inquiry for the item from phl****Dec 23, 2019

  • Question : Inquiry for the item from nts****Dec 02, 2019

  • Question : Inquiry from cho****Nov 03, 2019

    What is the insole length for size 35-37. I think it is adult sizing

    Answer : [Re] Inquiry from cho****

    Dear Customer

    Which series?

    thanks (:

  • Question : Inquiry for the item from mir****Oct 21, 2019

+View all Notice, FAQ, Q&A >>
❤ DIY BIG Dream Castle Puzzle ❤ Kids Adults School Creative Educational Activity ❤ Goodie Bag Gift
❤ DIY BIG Dream Castle Puzzle ❤ Kids Adults School Creative Educational Activity ❤ Goodie Bag Gift
Item Q&A
  • Question : Inquiry related delivery from fyt****Jan 12, 2020

    When will I receive the puzzles if i order today?

    Answer : [Re] Inquiry related delivery from fyt****

    HiHi

    If u take qxpress and order by today. will reach u on tue or latest Wed / Thur

    Normal Postage will take 3-10 working days or more

    thanks (:

  • Question : Inquiry for the item from Dee****Dec 28, 2019

    Hello, will rainbow house, tree house and pink villa be back in stock? Thanks :)

    Answer : [Re] Inquiry for the item from Dee****

    yes end Jan (:

  • Question : Inquiry for the item from Bub****Sep 14, 2019

    Hi, which puzzles are suitable for 4yrs olds? Tks

    Answer : [Re] Inquiry for the item from Bub****

    HiHi

    Depends on kids. And may need help from parents. Bonding game (: fix tgt will be more fun and they learn faster too

  • Question : Inquiry related delivery from Lij****Jul 23, 2019

  • Question : Inquiry for the item from eze****Jul 01, 2019

+View all Notice, FAQ, Q&A >>
❤ Hello Kitty Make Up Brush Set ❤ Present/ Birthday/ Christmas/ Gifts ❤ Cosmetic Brushes
❤ Hello Kitty Make Up Brush Set ❤ Present/ Birthday/ Christmas/ Gifts ❤ Cosmetic Brushes
Item Q&A
  • Question : Inquiry for the item from rel****Jan 12, 2020

    Hi. When will pink be restocked?

    Answer : [Re] Inquiry for the item from rel****

    End Feb (:

  • Question : Inquiry related delivery from ssl****Dec 19, 2019

    Hi Seller, if I order and pay tonight when can I receive my order with normal mail

    Answer : [Re] Inquiry related delivery from ssl****

    HiHi

    Normal mail reach around 3-10 working days up to 1 month. (feedback by customer)

    qxpress order by today.

    reach u on Sat or latest Mon/ Tue (:

    Question : [Re] Inquiry related delivery from ssl****

    Mean I pay qxpress can receive by 24/12 before 5pm?

    Answer : [Re] Inquiry related delivery from ssl****

    Sorry Seller,
    If tomorrow order can receive by 24/12 before 5pm?

    Question : [Re] Inquiry related delivery from ssl****

    Order tmr before 11am can (:

    Answer : [Re] Inquiry related delivery from ssl****

    Ok thanks

    Question : [Re] Inquiry related delivery from ssl****

    welcome (:

    Answer : [Re] Inquiry related delivery from ssl****

    Hi Seller, I already make payment for both order

    Question : [Re] Inquiry related delivery from ssl****

    Hi Seller, please refer to my payment receipt and please deliver to me by 24/12 before 5pm and call me first 9680 5131 thanks

    Answer : [Re] Inquiry related delivery from ssl****

    Dear Customer

    thanks for your order

    we will need qoo to verify the payment and give us the order for dispatch

    will send out once the order come in (;

  • Question : Inquiry related delivery from 211****Dec 18, 2019

  • Question : Inquiry for the item from Sen****Jun 16, 2019

    Is the handle of the brush is wood? Thanks

    Answer : [Re] Inquiry for the item from Sen****

    Yes (:

  • Question : Inquiry for the item from ker****Dec 16, 2018

    Hi if i order tml morning. will i get it on thur or fri morning:)

    Answer : [Re] Inquiry for the item from ker****

    HiHi

    Please take qxpress and order before 9 am

    Couriee take tmr and reach u on Tue or latest Wed / Thur (:

+View all Notice, FAQ, Q&A >>
💖 Cartoon 304 Thermal Cup 💖 Kids Children Warmer 💖 Christmas Gifts Frozen McQueen Spiderman
💖 Cartoon 304 Thermal Cup 💖 Kids Children Warmer 💖 Christmas Gifts Frozen McQueen Spiderman
Item Q&A
  • Question : Inquiry for the item from kly****Jan 11, 2020

    Hi, where are the cups made in?

    Answer : [Re] Inquiry for the item from kly****

    Hi

    Made in China (;

    Question : [Re] Inquiry for the item from kly****

    Ok thanks

    Answer : [Re] Inquiry for the item from kly****

    welcome (:

  • Question : Inquiry for the item from jov****Sep 14, 2019

  • Question : Inquiry related delivery from che****Nov 22, 2018

  • Question : Inquiry for the item from ali****Aug 24, 2018

    Hi may I know how many ml for this cup?

    Answer : [Re] Inquiry for the item from ali****

    280ML to the brim (;

  • Question : Inquiry for the item from jac****Jul 29, 2018

    Can the cover prevent spill n leakage ?

    Answer : [Re] Inquiry for the item from jac****

    HiHi

    This is not anti spill cup. no suction, to let kids open themself easily (;

+View all Notice, FAQ, Q&A >>
❤ Hello Kitty Melody Cinnamon A4 Size Primary Secondary PreSchool Backpack Travel School Bag ❤
❤ Hello Kitty Melody Cinnamon A4 Size Primary Secondary PreSchool Backpack Travel School Bag ❤
Item Q&A
  • Question : Inquiry for the item from cin****Jan 09, 2020

  • Question : Inquiry for the item from Non****Dec 24, 2019

    When will hello kitty bag restock ?

    Answer : [Re] Inquiry for the item from Non****

    which design? (:

    Question : [Re] Inquiry for the item from Non****

    Hello kitty this one

    Answer : [Re] Inquiry for the item from Non****

    ths I think restock just reach but we Haven unstuff our cargo

    will update this week (:

  • Question : Inquiry from jua****Nov 29, 2019

  • Question : Inquiry from jua****Nov 29, 2019

  • Question : Inquiry for the item from lil****Nov 08, 2019

+View all Notice, FAQ, Q&A >>
♥ Hello Kitty Air Tight Bowl Set with Cover ♥ Microwave Safe ♥ BPA Free ♥ Food Soup Peanuts Storage
♥ Hello Kitty Air Tight Bowl Set with Cover ♥ Microwave Safe ♥ BPA Free ♥ Food Soup Peanuts Storage
Item Q&A
  • Question : Inquiry for the item from raf****Jan 08, 2020

  • Question : Inquiry for the item from raf****Dec 30, 2019

  • Question : Inquiry for the item from Joa****Dec 05, 2019

  • Question : Inquiry for the item from ahb****Jun 24, 2019

    Hi will u restock for hello kitty red?

    Answer : [Re] Inquiry for the item from ahb****

    Yes, ready stock now :D

  • Question : Inquiry for the item from Kar****Apr 10, 2019

    Hi. Is this plastic or porcelain/ceramic?

    Answer : [Re] Inquiry for the item from Kar****

    Dear Customer

    All containers are ceramic except for Melamine Series are Melamine

    Thanks (:

    Question : [Re] Inquiry for the item from Kar****

    Hi. I ordered the Hello Kitty sponge holder together with the Hello Kitty coasters. But it is not delivered with the coasters?

    Answer : [Re] Inquiry for the item from Kar****

    Dear Customer

    Thanks for your order. My colleague revert that it's out of stock hence cancel

    Apologize for the inconvenience caused

+View all Notice, FAQ, Q&A >>
💖 Colorful Kids Scratch Note Book 💖 Party Birthday Gifts Goodie Bags/ Stationary/ Present/ Drawing
💖 Colorful Kids Scratch Note Book 💖 Party Birthday Gifts Goodie Bags/ Stationary/ Present/ Drawing
Item Q&A
  • Question : Inquiry related delivery from jla****Jan 08, 2020

  • Question : Inquiry related delivery from joa****Aug 23, 2019

    hi if I order today can get by next Tuesday?

    Answer : [Re] Inquiry related delivery from joa****

    Dear Customer

    Order today before 11 am. Courier pick today

    Reach u tmr or latest Monday/ Tue (:

    Question : [Re] Inquiry related delivery from joa****

    as in normal post

    Answer : [Re] Inquiry related delivery from joa****

    Normal Postage will take 3-10 working days,

    No Tracking , No Confirm delivery

    Thanks :D

  • Question : Inquiry for the item from wat****Jul 01, 2019

  • Question : Inquiry for the item from cus****Jun 06, 2019

    Hi,

    I would like to place order, May I know can I do the self collection or QX quick ?

    15 - blue
    12 - pink

    Also the kid colour pencil set. Thanks

    Regards,
    Jacelyn

    Answer : [Re] Inquiry for the item from cus****

    Dear Customer

    u can take quick delivery for convenient . Timing and date available can be selected through the website

    Self collection at 186 woodlands industrial park , during weekdays working hours, via appt only :D have to inform a day before coming

    Thanks :D

    Question : [Re] Inquiry for the item from cus****

    Hi,

    I have place order for 4 items. Kindly ship all 4 items together using quick delivery for today. Total 54 pieces. Thanks

    Answer : [Re] Inquiry for the item from cus****

    HiHi

    Thanks for your order. I have book the courier for you.

    Today they will send to you within your time frame (:

    Please ensure someone at home to receive the package as quick delivery need someone around to receive it

    Thanks and Have a Good Day

  • Question : Inquiry for the item from syl****Apr 02, 2019

+View all Notice, FAQ, Q&A >>
💖 Hello Kitty Stainless Steel Thermal Storage Lunch Box 💖 Melody/ Twin Star/ Tsum Tsum/ Doraemon
💖 Hello Kitty Stainless Steel Thermal Storage Lunch Box 💖 Melody/ Twin Star/ Tsum Tsum/ Doraemon
Item Q&A
  • Question : Inquiry for the item from tas****Jan 07, 2020

    Hi, how long can it keep warm?

    Answer : [Re] Inquiry for the item from tas****

    Which series?

    Question : [Re] Inquiry for the item from tas****

    A and c

    Answer : [Re] Inquiry for the item from tas****

    around 2-3 hours. keep in a thermal bag can last longer

    thanks (:

  • Question : Inquiry for the item from A.w****Jan 05, 2020

  • Question : Inquiry for the item from A.w****Jan 05, 2020

    Hi, may I know how does Pony design from series C look like? There’s no photo of it. Thank you.

    Answer : [Re] Inquiry for the item from A.w****

    Replied (:

  • Question : Inquiry related delivery from nhb****Dec 31, 2019

    If order today when can get

    Answer : [Re] Inquiry related delivery from nhb****

    Dear Customer

    thur courier pick , reach u on Fri or latest Sat/ Monday

    thanks (:

  • Question : Inquiry for the item from jov****Oct 04, 2019

+View all Notice, FAQ, Q&A >>
💖 Baby Natural Anti Bacterial Beansprout Pillow Bolster Husk Cotton 💖 Newborn Toddler Kids
💖 Baby Natural Anti Bacterial Beansprout Pillow Bolster Husk Cotton 💖 Newborn Toddler Kids
Item Q&A
  • Question : Inquiry for the item from chi****Jan 07, 2020

  • Question : Inquiry for the item from mel****Dec 01, 2019

  • Question : Inquiry for the item from pat****Jun 19, 2019

  • Question : Inquiry for the item from chr****Mar 22, 2019

  • Question : Inquiry for the item from lov****Mar 15, 2019

    I didnt knw that it was only pillow cover. which oneshould i choose if i want the pillow?

    Answer : [Re] Inquiry for the item from lov****

    Dear Customer

    Pillow with Natural Husk / Size and Series:34 x 14 cm (Series A) / Design:16(+S$3) / Additional Husk:Fine with the Weight Given (This one your new order comes with inner Husk)

    Thanks :D

+View all Notice, FAQ, Q&A >>
💖 Hello Kitty Kitchen 304 Stainless Steel Thermal Lunch Box/ Bowl Kids Cup Chopstick Spoon Set 💖
💖 Hello Kitty Kitchen 304 Stainless Steel Thermal Lunch Box/ Bowl Kids Cup Chopstick Spoon Set 💖
Item Q&A
  • Question : Inquiry for the item from MaM****Jan 06, 2020

    hi there, i for the pink hello kitty thermal lunch box with bag , does the set come with one tall and 2 shorter ones in the lunch bag? and are the containers screw top and leak proof? thanks!

    Answer : [Re] Inquiry for the item from MaM****

    Dear Customer

    Thermal Lunch Box + Warmer Bag

    comes with 1 Wamer Bag, 1 Tall Lunch Box and 2 short ones

    Anti Spill (;

  • Question : Inquiry for the item from jia****Oct 17, 2019

  • Question : Inquiry for the item from pko****Sep 04, 2019

    Hi, can the termal lunch box be put into oven for making hot? Otherwise what is the min n max tempertaure it can take? Thanks

    Answer : [Re] Inquiry for the item from pko****

    Dear Customer

    Not suitable to put into oven , will spoil its mechanism.

    Min is freezer temperature and hot is hot soup temperature

    thanks :D

  • Question : Inquiry for the item from Jad****Jan 02, 2019

    Thermal Lunch Box and Warmer BaH
    For how long the foods can keep in the lunchbox and remains warm/hot?

    Regards
    Jd

    Answer : [Re] Inquiry for the item from Jad****

    HiHi

    1-2 Hours +/- putting it in the warmer bag (;

  • Question : Inquiry for the item from jac****Oct 20, 2018

    How Long can the 2 tier lunch box keep warm? Spill free?

    Answer : [Re] Inquiry for the item from jac****

    HiHi

    1-2 Hours, Anti Spill if close properly.

    thanks (:

+View all Notice, FAQ, Q&A >>
💖 Hello Kitty/ Melody/ Twin Star Spectacle Box 💖 Kids Adults Storage Holder 💖 Spec Sunglass 💖
💖 Hello Kitty/ Melody/ Twin Star Spectacle Box 💖 Kids Adults Storage Holder 💖 Spec Sunglass 💖
Item Q&A
  • Question : Inquiry for the item from agn****Jan 05, 2020

    May I know when is G03 stock be in?

    Answer : [Re] Inquiry for the item from agn****

    HiHi

    End Feb (:

    Question : [Re] Inquiry for the item from agn****

    Noted. Thank you.

    Answer : [Re] Inquiry for the item from agn****

    welcome (;

  • Question : Inquiry for the item from lea****Apr 04, 2019

    Is there any physical shop / place I can directly buy?

    Answer : [Re] Inquiry for the item from lea****

    Hi,

    we don't do walk in (; Thanks

  • Question : Inquiry for the item from Jus****Jan 07, 2019

    Sorry typo error... same item.. instead of small item

    Answer : [Re] Inquiry for the item from Jus****

    Which design u looking At? (:

    If it's A1

    Den choose A, followed by 1

    Etc

    Same item, can increase quantity (:

  • Question : Inquiry for the item from Jus****Jan 07, 2019

    Hi...sorry still do not understand how it works...
    Eg select design A,B or C it still small item shown in cart

    Answer : [Re] Inquiry for the item from Jus****

    Which design u looking At? (:

    If it's A1

    Den choose A, followed by 1

    Etc

  • Question : Inquiry for the item from Jus****Jan 07, 2019

    How to select item???

    Answer : [Re] Inquiry for the item from Jus****

    HiHi

    Choose the design and choose the code from the drop down box (:

+View all Notice, FAQ, Q&A >>
💖 Cartoon PU Leather Tissue Box Holder 💖 Storage Hello Kitty Melody Twin Star Tsum Tsum Doraemon
💖 Cartoon PU Leather Tissue Box Holder 💖 Storage Hello Kitty Melody Twin Star Tsum Tsum Doraemon
Item Q&A
  • Question : Inquiry for the item from aut****Jan 01, 2020

    hi, just curious if normal tissue box can fit?

    Answer : [Re] Inquiry for the item from aut****

    Dear Customer

    You may consider using soft pack tissue to put into it as the box is already hard case box, will be easier to slot in soft pack tissue (:

  • Question : Inquiry for the item from Pat****Dec 09, 2019

    Hi, will there be restock for My Melody?

    Answer : [Re] Inquiry for the item from Pat****

    End Dec (;

  • Question : Inquiry for the item from che****Jul 21, 2019

    Do you have stock F04 ?

    Answer : [Re] Inquiry for the item from che****

    Dear Customer

    Currently those can order ones are available (;

  • Question : Inquiry for the item from mik****Apr 30, 2019

  • Question : Inquiry for the item from yeo****Feb 10, 2019