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Item Question & Answer
[Ready Stock!!] ★Nintendo Switch Game Title  BEST GAMES Collection★
[Ready Stock!!] ★Nintendo Switch Game Title BEST GAMES Collection★
Item Q&A
  • Question : 배송 관련 kokn77님의 문의입니다.Oct 24, 2020

  • Question : Inquiry for the item from monOct 08, 2020

    Hi

    I’m planning to buy ninendo switch for my 2 boys - 8 and 10 years old sons.

    Can you please suggest popular appropriate games I can buy and possibly they can play together?

    Thanks in advance

    Answer : [Re] Inquiry for the item from mon

    We'll take Mario Kart, Mario Party, tennis, and Ring-Fit. Thank you.

  • Question : Inquiry for the item from TheresaSep 10, 2020

  • Question : Inquiry for the item from jimmiao1990Aug 11, 2020

  • Question : Inquiry related delivery from Eyc****Jun 15, 2020

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NEO NINTENDO SWITCH WIRELESS CONTROLLER ANIMAL CROSSING / Mint
NEO NINTENDO SWITCH WIRELESS CONTROLLER ANIMAL CROSSING / Mint
Item Q&A
  • Question : Inquiry for the item from Chiokec2001Oct 18, 2020

    I bought the yellow Neo one but paring don’t work. Pending seller reply.

    Answer : [Re] Inquiry for the item from Chiokec2001

    Please check the attached file. Thank you.

    Question : [Re] Inquiry for the item from Chiokec2001

    Please check the attached file. Thank you.

    Answer : [Re] Inquiry for the item from Chiokec2001

    It is still not working. During paring, a “?” Came out. Please see photo attached.

    Question : [Re] Inquiry for the item from Chiokec2001

    Bluetooth connection error. Try again. Thank you.

    Answer : [Re] Inquiry for the item from Chiokec2001

    Same problem. Can I check if the Nintendo console is bought in Singapore, will it works with your controller?

    Question : [Re] Inquiry for the item from Chiokec2001

    Can be used with Neo Controller. Thank you.

    Answer : [Re] Inquiry for the item from Chiokec2001

    Still can’t connect. I tried many many times! Can you send video how to connect.

【Pre-Order】 Nintendo Switch HYRULE WARRIORS : AGE OF CALAMITY //release date November 20
【Pre-Order】 Nintendo Switch HYRULE WARRIORS : AGE OF CALAMITY //release date November 20
Item Q&A
【Pre-Order】 Nintendo Switch Xenoblade Chronicles 2 / release on 2 September 2020
【Pre-Order】 Nintendo Switch Xenoblade Chronicles 2 / release on 2 September 2020
Item Q&A
  • Question : 來自xm3nc04會員的商品咨詢。Oct 23, 2020

  • Question : Inquiry for the item from nyeow249Oct 22, 2020

    hi does it support English and Chinese subtitles language? And Japanese audio?

    Answer : [Re] Inquiry for the item from nyeow249

    You can switch subtitles if you set the language. Audio is available in English and Japanese. Thank you.

    Question : [Re] Inquiry for the item from nyeow249

    Hi just to confirm if chinese and English subs available? As I know this game has version different between USA and Japanese Chinese is not available in USA version

    Answer : [Re] Inquiry for the item from nyeow249

    The corresponding languages are Korean, English, Japanese, Chinese, etc. Thank you.

    Question : [Re] Inquiry for the item from nyeow249

    Thanks. placed order.

    Answer : [Re] Inquiry for the item from nyeow249

    Thank you for your order:)

[Ready Stock!!] Nintendo Switch JOYCON Controllers Joystick Set
[Ready Stock!!] Nintendo Switch JOYCON Controllers Joystick Set
Item Q&A
  • Question : Inquiry from JYCOct 22, 2020

  • Question : Inquiry for the item from PetOct 15, 2020

    When will red colour stock arrive?

    Answer : [Re] Inquiry for the item from Pet

    The red color is discontinued. Thank you.

  • Question : 来自Nintendo会员的商品咨询。Oct 11, 2020

    Neon yellow available?

    Answer : [Re] 来自Nintendo会员的商品咨询。

    Sold out as Neon yellow. Thank you.

  • Question : Inquiry related delivery from leongjiyingOct 10, 2020

    Can I know when will ship the item?

    Answer : [Re] Inquiry related delivery from leongjiying

    It was shipped today. Thank you.

  • Question : Inquiry for the item from jennhoo44Oct 05, 2020

    Hi is the joycon original?

    Answer : [Re] Inquiry for the item from jennhoo44

    We only sell genuine products. Thank you.

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PS4 PRO 1TB CONSOLE ( Black / White)
PS4 PRO 1TB CONSOLE ( Black / White)
Item Q&A
  • Question : Inquiry for the item from joe5531_yeoOct 07, 2020

  • Question : Inquiry for the item from soctavedesignsOct 19, 2020

    Hi Seller,

    3 quick questions:

    (1) Is this set refurbished or brand new?
    (2) If the answer to (1) is refurbished, may I know what firmware the system is on?
    (3) Do I have to pay GST for shipping?

    Awaiting your reply,
    Thanks!

    Answer : [Re] Inquiry for the item from soctavedesigns

    It is a new product manufactured in April 2020 and GST is not charged due to a time sale.
    Thank you.

  • Question : Inquiry for the item from barnabasOct 19, 2020

    is this brand new or refurbrished set? how many controllers?

    Answer : [Re] Inquiry for the item from barnabas

    This is a new product manufactured in April 2020. There's only one controller.Thank you.

  • Question : Inquiry for the item from gouse18Oct 19, 2020

    Hi,

    I didnt receive any warranty card for this. May i check what is warranty period for this? Thanks

    Regards,
    Gouse Shaik

    Answer : [Re] Inquiry for the item from gouse18

    We warranty you 1 year from the day you purchased it. If there is anything wrong with the product, please contact here. The product box is a warranty. Please keep it without throwing it away. Thank you.

  • Question : Inquiry for the item from joe5531_yeoOct 16, 2020

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Nintendo Switch Lite Console System 5.5 inch Compact
Nintendo Switch Lite Console System 5.5 inch Compact
Item Q&A
  • Question : Inquiry for the item from SimsimOct 18, 2020

    Hi seller,

    If I were to buy a few game cards, would the data for each game be saved in the console even as I rotate amongst the games? Or would the game data be rewritten after I put in a new game card?

    Answer : [Re] Inquiry for the item from Simsim

    You can save it after the game. Thank you.

    Question : [Re] Inquiry for the item from Simsim

    After saving the game into the console, do I still need to insert the game card to play? Or can just use the data within the console?

    Answer : [Re] Inquiry for the item from Simsim

    You have to insert the game card even after saving it. Thank you.

  • Question : Inquiry for the item from yuenjiarong42Oct 12, 2020

    Will there be any free games include?

    Answer : [Re] Inquiry for the item from yuenjiarong42

    You have to buy the game. Thank you.

  • Question : Inquiry for the item from yuenjiarong42Oct 12, 2020

    Is there warranty?
    Do you have a shop?

    Answer : [Re] Inquiry for the item from yuenjiarong42

    The product box is a warranty. Please keep it without throwing it away. It's a year from the date you purchased it. Korea Nintendo Co., Ltd. warranty it. Thank you.

  • Question : Inquiry for the item from srigavinOct 11, 2020

  • Question : Inquiry for the item from ong.janessaOct 10, 2020

    Hi can I check, will this model work in Singapore? Is this a korean export set?

    Answer : [Re] Inquiry for the item from ong.janessa

    It's an Asian version, so it's available in Singapore. Thank you.

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PS4 FINAL FANTASY VII REMAKE
PS4 FINAL FANTASY VII REMAKE
Item Q&A
  • Question : Inquiry for the item from getablueOct 18, 2020

    Hi, what region is this disc?

    Answer : [Re] Inquiry for the item from getablue

    You can play games in English. Thank you.

  • Question : 来自jack.chin96会员的商品咨询。Oct 18, 2020

  • Question : Inquiry for the item from puddiingOct 15, 2020

『Ready Stock』 Nintendo Switch Ring Fit Adventure
『Ready Stock』 Nintendo Switch Ring Fit Adventure
Item Q&A
  • Question : Inquiry for the item from e_tan83Oct 18, 2020

  • Question : Inquiry for the item from lee_yan_ting_cherylOct 11, 2020

  • Question : Inquiry related delivery from sm8123Oct 11, 2020

  • Question : Inquiry for the item from celimOct 10, 2020

  • Question : Inquiry for the item from VOct 10, 2020

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Cuisinart Vertical Waffle Maker WAF-V100KR
Cuisinart Vertical Waffle Maker WAF-V100KR
Item Q&A
  • Question : Inquiry for the item from ooibrianOct 16, 2020

    Hi,

    Is the power plug suitable for Singapore? Also is there still stock?

    Answer : [Re] Inquiry for the item from ooibrian

    A conversion plug is required for use in Singapore. We have it in stock. Thank you.

Nintendo Switch Game ★ MineCraft ★
Nintendo Switch Game ★ MineCraft ★
Item Q&A
  • Question : Inquiry for the item from phuagalOct 14, 2020

    the game language is it English?

    Answer : [Re] Inquiry for the item from phuagal

    You can play games in English. Thank you.

[Ready Stock!!] ★1+1+1+1  Nintendo Switch Game Title BEST GAMES Collection★
[Ready Stock!!] ★1+1+1+1 Nintendo Switch Game Title BEST GAMES Collection★
Item Q&A
  • Question : Inquiry for the item from megu.maymeiOct 09, 2020

    Hi Seller!

    Can I reconfirm that the language of the games is in English?

    Thank you

    Answer : [Re] Inquiry for the item from megu.maymei

    Please set it up in English. Thank you.

  • Question : Inquiry for the item from lov****May 12, 2020

  • Question : Inquiry related delivery from elh****May 05, 2020

    Hi! If I ordered today, when will I receive the package? :) thank you!

    Answer : [Re] Inquiry related delivery from elh****

    It was shipped to Express Center today. Thank you.

    Question : [Re] Inquiry related delivery from elh****

    We're being delayed due to a reduction in flights. I'm looking for an air space that can be sent in many different ways. We can send it this week. Thank you.

    Answer : [Re] Inquiry related delivery from elh****

    Thank you!

    Question : [Re] Inquiry related delivery from elh****

    Have a good day. Thank you.

  • Question : Inquiry related delivery from liv****Apr 16, 2020

    how long will shipping take to arrive?

    Answer : [Re] Inquiry related delivery from liv****

    Singapore takes 3 to 6 days. Thank you.

    Question : [Re] Inquiry related delivery from liv****

    when will my order be shipped out?

    Answer : [Re] Inquiry related delivery from liv****

    It was shipped to Express Center this morning. Thank you.

    Question : [Re] Inquiry related delivery from liv****

    thank you!

    Answer : [Re] Inquiry related delivery from liv****

    Have a nice weekend. Thank you:)

  • Question : Inquiry for the item from ang****Mar 15, 2020

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Cusinart Compact Air Fryer Oven TOA-28 ★ Toaster Oven 9L
Cusinart Compact Air Fryer Oven TOA-28 ★ Toaster Oven 9L
Item Q&A
  • Question : Inquiry from CleeSep 15, 2020

    Hi, I’ve ordered and paid for GST for 2 ovens. But I’ve only received one today.

    See the attached image.

    Please advise when the other order can be fulfilled.

    Thanks!

    Answer : [Re] Inquiry from Clee

    The size of the two is too big to send together, so we shipped them separately. One is currently on hold at the Cuexpress Center. Management number 3468101. I'll check with the center. Thank you.

    Question : [Re] Inquiry from Clee

    Thank you for your update! I hope there would not be any extra cost occurs.

    Answer : [Re] Inquiry from Clee

    The seller will pay for the delivery. I will reply as soon as I get a call from the Qexpress Center. Sorry to keep you waiting. Thank you.

  • Question : Inquiry related return and exchange from jasnacslSep 09, 2020

    Hi, I like to find out more about warranty

    Answer : [Re] Inquiry related return and exchange from jasnacsl

    We warranty you one year from the day you purchased it. If something goes wrong, please contact me here. Thank you.

  • Question : Inquiry for the item from hchua02Sep 09, 2020

    What is the external dimension of the oven ?

    Answer : [Re] Inquiry for the item from hchua02

    Size : 29.7CM * 21 CM
    There is no difference between inside and outside. Thank you.

  • Question : Inquiry for the item from kenloonAug 30, 2020

    Is it 240v?

    Answer : [Re] Inquiry for the item from kenloon

    The electricity consumption is 1500V. For overseas use, you must use a conversion plug. Thank you.

  • Question : Inquiry for the item from jiangming98Aug 26, 2020

    Can I know if I receive a faulty product, how do I exchange it? And, is there any local free warranty to repair the oven in the event that it breaksdown after some months ( but less than 1 year) of use ?

    Answer : [Re] Inquiry for the item from jiangming98

    It's warranty for a year. If there is something wrong with the product, please contact us here. Thank you.

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【Ready Stock】 Nintendo Switch Paper Mario Origami King RPG Adventure / Release on 17 July 2020
【Ready Stock】 Nintendo Switch Paper Mario Origami King RPG Adventure / Release on 17 July 2020
Item Q&A
  • Question : Inquiry for the item from TrishaSep 08, 2020

  • Question : Inquiry for the item from choymun_lohAug 03, 2020

    Hi seller, received the game in good condition. However i did not receive the free gift. Pls check. Weight of package as attached

    Answer : [Re] Inquiry for the item from choymun_loh

    I gave you a pen as a special gift when it was a preorder, but it's over now. I'll give you a pen if you order next time. Please tell me. Thank you.

  • Question : Inquiry for the item from FiO****Jul 12, 2020

  • Question : Inquiry for the item from jin****Jul 06, 2020

    Is the pen a stylus or an ink pen?

    Answer : [Re] Inquiry for the item from jin****

    I haven't received the pen yet, so I can't confirm it. I think it's a ballpoint pen. Thank you.

    Question : [Re] Inquiry for the item from jin****

    It's a ballpoint pen. Thank you.

    Answer : [Re] Inquiry for the item from jin****

    Okay, thank you!

    Question : [Re] Inquiry for the item from jin****

    Have a nice day:)

  • Question : Inquiry for the item from jli****Jul 07, 2020

    hello, is English supported for paper Mario?

    Answer : [Re] Inquiry for the item from jli****

    Yes, I can respond to English. Thank you.

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Nintendo Switch Pokemon Sword And Shield Standard and Double Pack
Nintendo Switch Pokemon Sword And Shield Standard and Double Pack
Item Q&A
【Ready Stock】 Nintendo Switch Dr.Kawashimas Brain Training / Nintendo Switch Game
【Ready Stock】 Nintendo Switch Dr.Kawashimas Brain Training / Nintendo Switch Game
Item Q&A
[Ready Stock] NITENDO SWICH NEW Animal Crossing
[Ready Stock] NITENDO SWICH NEW Animal Crossing
Item Q&A
  • Question : 来自weiseng97会员的商品咨询。Aug 19, 2020

    請問這個是需要下載還是怎樣的?

    Answer : [Re] 来自weiseng97会员的商品咨询。

    No, This is a game cartridge.

  • Question : 來自pure6406會員的商品咨詢。Jul 27, 2020

    請問有繁體中文顯示嗎?

    Answer : [Re] 來自pure6406會員的商品咨詢。

    中文,英語可以對應。 謝謝。

  • Question : Inquiry for the item from Tan****Apr 28, 2020

    Can be played in japanese?

    Answer : [Re] Inquiry for the item from Tan****

    Yes, it's possible. Thank you.

  • Question : Inquiry related delivery from jen****Apr 25, 2020

    hi what is the delivery duration?

    Answer : [Re] Inquiry related delivery from jen****

    Singapore takes 3 to 5 days. It takes 3 to 5 days to Singapore. Corona may cause 1 to 2 days delay. Thank you.

  • Question : Inquiry for the item from jin****Apr 24, 2020

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【Ready Stock】 Nintendo Switch Xenoblade Chronicles: Definitive Edition //
【Ready Stock】 Nintendo Switch Xenoblade Chronicles: Definitive Edition //
Item Q&A
  • Question : Inquiry for the item from iri****Jul 07, 2020

  • Question : Inquiry for the item from lun****Jun 29, 2020

    this have chinese language?

    Answer : [Re] Inquiry for the item from lun****

    Chinese and English are compatible. Thank you.

  • Question : Inquiry for the item from isa****Jun 28, 2020

  • Question : 來自all****會員的商品咨詢。Jun 03, 2020

    請問商品有支援繁體中文嗎

    Answer : [Re] 來自all****會員的商品咨詢。

    可以中文。 謝謝。

  • Question : Inquiry for the item from jee****Jun 03, 2020

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NINTENDO SWITCH JOY-CON CHARGING GRIP
NINTENDO SWITCH JOY-CON CHARGING GRIP
Item Q&A
  • Question : Inquiry for the item from bel****Jul 05, 2020

    Official licensed by Nintendo?

    Answer : [Re] Inquiry for the item from bel****

    There is no Nintendo license. It's my brand. Thank you.

Nintendo Switch Game ★ Luigis Mansion 3 ★
Nintendo Switch Game ★ Luigis Mansion 3 ★
Item Q&A
  • Question : Inquiry for the item from fat****Apr 22, 2020

    Hi,
    Is this game still in stock?

    Thanks

    Answer : [Re] Inquiry for the item from fat****

    We have it in stock. Thank you.

    Question : [Re] Inquiry for the item from fat****

    May I also know, is this game in English?

    Answer : [Re] Inquiry for the item from fat****

    You can set the language in English. Thank you.

    Question : [Re] Inquiry for the item from fat****

    Do you still ship to Singapore?

    Answer : [Re] Inquiry for the item from fat****

    Shipment is available. Thank you.

[KUKJE PHARMA] ★KOREA MEDI KF94 Mask / 30pcs / Adult / Kids ★
[KUKJE PHARMA] ★KOREA MEDI KF94 Mask / 30pcs / Adult / Kids ★
Item Q&A
  • Question : Inquiry for the item from chi****Mar 06, 2020

    Dear Sir, makes when get stock?

    Answer : [Re] Inquiry for the item from chi****

    Korea's mask inventory is banned from exporting to other countries and cannot receive orders.Sorry

  • Question : Inquiry for the item from xia****Feb 29, 2020

  • Question : Inquiry for the item from ren****Mar 04, 2020

    Hi Seller,
    Will the stock be available soon?
    Thanks

    Answer : [Re] Inquiry for the item from ren****

    Receiving is being delayed. I'll have to wait until next week. Thank you.

  • Question : Inquiry for the item from she****Mar 01, 2020

  • Question : Inquiry for the item from ren****Feb 20, 2020

    Hi Seller,
    May I know when I can start to order kf94 masks?
    Thank you

    Answer : [Re] Inquiry for the item from ren****

    It will be resold on February 28. Thank you:)

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