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Item Question & Answer
Ultra-Fine Hydrogen Alkaline Antioxidant 2 size 24cm 29cm Korea Filters Cartridge Water Purifier
Ultra-Fine Hydrogen Alkaline Antioxidant 2 size 24cm 29cm Korea Filters Cartridge Water Purifier
Item Q&A
  • Question : Inquiry for the item from ETKWSep 13, 2020

  • Question : Inquiry for the item from sum****Nov 25, 2019

    Hi, Is it possible to have 3 meter length hose tube together with 8 elbow - Free

    Answer : [Re] Inquiry for the item from sum****

    pls proceed ur order, will give you 3 meters tube hose instead of 1 meter, thanks

  • Question : Inquiry for the item from uee****May 21, 2018

    Hi there,
    Any onsite replacement service for these filters?

    Answer : [Re] Inquiry for the item from uee****

    dear customer,
    pls proceed to order the filters, if you like onsite servicing & maintenance service manpower cost apply. we will schedule an appt for onsite servicing

LELONG Korea Pureal PPA100 Counter Top Water Purifier System Nano tech Antibacterial Water Filters
LELONG Korea Pureal PPA100 Counter Top Water Purifier System Nano tech Antibacterial Water Filters
Item Q&A
  • Question : Inquiry for the item from evegoh23Sep 08, 2020

    Is this alkaline water?

    Answer : [Re] Inquiry for the item from evegoh23

    Fully imported from Korea, this is filtered water, remove all harmful elements and retains all essential good minerals for well-being, big company like 3m,doulton and pureal water purifier do not highlight the water, if u test it wrh pH drop it is alkaline water. pH below 7 is acidic, pH above 7 is alkaline if u need further assistance you dierct whatsapp us @ +65 8818 6634 many thanks

    Question : [Re] Inquiry for the item from evegoh23

    Thank you so much! If I order today, can install tomorrow?
    I’m getting it from another platform

    Answer : [Re] Inquiry for the item from evegoh23

    u need to contact us via whatsapp and take photos to share with us then we can advance booking for you. +65 8818 6634

  • Question : Inquiry for the item from evegoh23Sep 08, 2020

    Hi, does this include Installation?

    Answer : [Re] Inquiry for the item from evegoh23

    YES free one time standard installation, pls proceed ur order, once order is confirmed we will shedule an appt for next working day

  • Question : Inquiry for the item from tpr****Nov 02, 2019

    Hi, does this set can select with Alkaline filter l. Cus this set looks like Novita one and they got alkaline. Thanks

    Answer : [Re] Inquiry for the item from tpr****

    This is Ultra Filtration Water Purifier system same as novita water purifier system. same manufacturer and supply. is 100% compatible. many thanks

  • Question : Inquiry for the item from han****Jul 26, 2019

    This item included hose and adapter?

    Answer : [Re] Inquiry for the item from han****

    yes boss, tube hose & adapter included

Korea filter Water Filter Cartridge replacement Water Filter for Korea Water Purifier Korea Filters
Korea filter Water Filter Cartridge replacement Water Filter for Korea Water Purifier Korea Filters
Item Q&A
  • Question : Inquiry for the item from tsk8887Aug 19, 2020

    May I know the arrangement of these filter , Or which is first from incoming water follow by which and last element before entering water dispenser?

    Answer : [Re] Inquiry for the item from tsk8887

    for your filters pacakge, follow this setup sequence. .1. sediment 2. pre carbon 3. uf membrane 4. post carbon,

    Question : [Re] Inquiry for the item from tsk8887

    My order come with Sediment filter, pre-carbon filter , post carbon filter and silver carbon filter ? It does not had the UF membrane? What will be my order arrangement or what is silver carbon filter or the whole filtering system without UF membrane or with silver carbon filter , what is the water we will be drinking ?

    Answer : [Re] Inquiry for the item from tsk8887

    1. sediment 2. Pre-carbon 3. silver carbon 4. post carbon *gentle reminder, after setup flushing the filters for 10-15mins for first use. silver carbon is antibacterial properties *heavy metals reduction, *uf membrane has strong filter power up to 0.01 micron rating. Fyi

    Question : [Re] Inquiry for the item from tsk8887

    Thanks

    Answer : [Re] Inquiry for the item from tsk8887

    most welcome , thanks for your great support :)

  • Question : Inquiry for the item from ast****Jun 18, 2020

  • Question : Inquiry for the item from noo****Jul 05, 2020

    I have current type 2 filterage unknown. Can install 4 as at ur picture

    Answer : [Re] Inquiry for the item from noo****

    replied via whatsapp +65 8818 6634

  • Question : Inquiry for the item from soo****Jun 20, 2020

    Can be this item replacement of S3000

    Answer : [Re] Inquiry for the item from soo****

    we have wide range of water purifier product, pls take photos the product you have and whatsapp +65 8818 6634 for further assistance

  • Question : Inquiry from sam****May 07, 2018

    I wonder if it is possible to replace myself.
    I had one existing one where the installation was done with delivery. Of course he charges all his services .

    After one year. I sort of lost touch with him.

    Since your sell the same I shall think filter. I just wondering if I can change it by myself easily?
    Thanks

    Answer : [Re] Inquiry from sam****

    dear customer,

    fyi, cartridges replacement as easy as abc, the package is free tube hose and elbow connectors, anything unsure we have whatsapp support via +65 8818 6634. kindly proceed your order. many thanks

+View all Notice, FAQ, Q&A >>
Spare Part Galcon 9001 Water Automatic Timer Controller Auto Flush Timer Galcon Timer
Spare Part Galcon 9001 Water Automatic Timer Controller Auto Flush Timer Galcon Timer
Item Q&A
  • Question : Inquiry for the item from tlp0605Aug 24, 2020

    Hi, do you still have this product?

    Answer : [Re] Inquiry for the item from tlp0605

    ready stock pls proceed ur order, thanks

  • Question : Inquiry for the item from x2_****Oct 10, 2018

    Hello, this timer can just screw on and use as it is? Bought the same timer from Amazon, it needs adaptor to use in Singapore. If I buy, do I need adaptor ?

    Answer : [Re] Inquiry for the item from x2_****

    the mount thread is working well & compatible major of piping. no worries

  • Question : Suitable for use in SingaporeSep 30, 2018

    Dear Seller,

    Is this item's thread suitable for use in Singapore? What is the warranty period?

    Answer : [Re] Suitable for use in Singapore

    this auto timer can use any country, we had heavy used for Ultra Filtration whole house filtration system, 1 month warranty upon delivered

    Question : [Re] Suitable for use in Singapore

    Thank you for your reply.

    Is this product is made in the USA? From my understanding, the thread of the USA made device is 3/4 BSP (British Standard Pipe) in the INLET of the device while the OUTLET is 3/4 NH Standard? As a results, we need an adaptor to use this as in Singapore we are using BSP?

    What do you mean you had heavy used for Ultra Filtration whole house filtration system?

    The warranty on the Galcon 9001 D-E is only 1 month?

    Answer : [Re] Suitable for use in Singapore

    3/4" BSP thread mount

    used for as autom timer for whole house filtration system. yes, 1 month warranty. that right. thanks
    (Oct 02, 2018 22:08)

    Question : [Re] Suitable for use in Singapore

    Dear Seller,

    Thank you for your reply.

    You mean its 3/4 BSP thread mount for both the INLET and OUTLET?

    Sorry for all the questions!

    I am just afraid that I cannot use it in Singapore if the device is not compatible.

    Can I return the item if its not compatible for use in Singapore?

    Really appreciate your kind advise. Thank you!

    Answer : [Re] Suitable for use in Singapore

    good sold is not exchangeable or refundable. the mount thread we can sure 100% can install in singapore, suggest you get a plumber to installer for the installation, hassle-free to you. thanks

Picogram Pureal Water Purifier Cartridge for novita water filter cartridge focuswater water filter
Picogram Pureal Water Purifier Cartridge for novita water filter cartridge focuswater water filter
Item Q&A
  • Question : Inquiry for the item from ronniehywongAug 22, 2020

    Is this compatible to hyflux HF1P-3AA. Thank you

    Answer : [Re] Inquiry for the item from ronniehywong

    Nope, this is pureal pnp filters, you can consider replace the complete system instead, https://www.lelong.com.sg/products/picogram-pureal-ppu200-uts-undersink-water-purifier-water-filtration-quick-change-filters-water-filtration-system?_pos=1&_sid=ea18865ce&_ss=r

  • Question : Inquiry for the item from Ire****Apr 29, 2020

    For 2yrs any expiry date

    Answer : [Re] Inquiry for the item from Ire****

    sealed conditions filters can keep up to 5 years and above in dry conditions. the package is 2 years plan, total 6 filters.18-24 months, actual lifespan is vary depending on ur usage and water conditions.

    Question : [Re] Inquiry for the item from Ire****

    How to know is time to change it .

    Answer : [Re] Inquiry for the item from Ire****

    for example ur daily usage is 10L or more per day, 10L x 30 days x 12 months, optimum performance, average lifespan is 9-12 months, actual lifespan is depending on your usage and water conditions, this is just a reference guideline

  • Question : Inquiry for the item from Ire****Apr 29, 2020

    Expiry date

    Answer : [Re] Inquiry for the item from Ire****

    sealed conditions filters can keep up to 5 years and above in dry conditions. the package is 2 years plan, total 6 filters.18-24 months, actual lifespan is vary depending on ur usage and water conditions.

Korea Filter Cartridge Hydrogen Antioxidant Alkaline Antibacterial Korea Water Filter Cartridges
Korea Filter Cartridge Hydrogen Antioxidant Alkaline Antibacterial Korea Water Filter Cartridges
Item Q&A
  • Question : Inquiry for the item from bartholomewchenAug 16, 2020

  • Question : Inquiry for the item from mea****May 06, 2020

  • Question : Inquiry for the item from 238****Apr 19, 2020

KYK N1 Cartridge KYK Alkaline Water Ionizer Water Filter Cartridges Filter 1 GOLD Chipset 6000K
KYK N1 Cartridge KYK Alkaline Water Ionizer Water Filter Cartridges Filter 1 GOLD Chipset 6000K
Item Q&A
  • Question : Inquiry for the item from clifton2pAug 11, 2020

    Is this for KYK Generation 2?

    Answer : [Re] Inquiry for the item from clifton2p

    hi boss, pls remove the chipset from the filter which the wire is connected to check the back either is GOLD color or RED color. to reconfirm the correct model. or whatsapp to +65 8818 6634 for further assistance. Thanks

Doulton HCP Biotect Ultra Natural Healthy Minerals Water Filters System Doulton Water Filters
Doulton HCP Biotect Ultra Natural Healthy Minerals Water Filters System Doulton Water Filters
Item Q&A
  • Question : Inquiry for the item from mymail2300tJul 24, 2020

    May I know what's in the box besides ceramic water filter? Does it need a specific tap to fit in?

    Answer : [Re] Inquiry for the item from mymail2300t

    this is a counter-top complete drinking water system. the package come with doulton hcp btu m12 system body + btu2504 filter + adapter + tube hose & user guide. we offer promo you shld order via our official store at www.doulton.sg

    the system is compatible to internal / external thread mount with diameter thread mount size abt 21mm.

    if you like further assistance you could whatsapp to +65 8818 6634

    Question : [Re] Inquiry for the item from mymail2300t

    Do you have this model? Was recommended by a friend.

    Answer : [Re] Inquiry for the item from mymail2300t

    this is OEM product, was explanined to you via WhatsApp. many thanks

  • Question : Inquiry for the item from shi****Jun 08, 2020

    Is this better than other model

    Answer : [Re] Inquiry for the item from shi****

    doulton biotect ultra m12 is tested and proven drinking water purification 0.2 micron rating, heavy metals removal for lead, mercury & cadmium, easy to setup & operate, is direct drinking water purifier system. discover the doulton difference via www.doulton.sg

  • Question : Inquiry for the item from nic****Dec 08, 2019

    Dear seller,

    Installation by own ?
    How to install this filter?

    Answer : [Re] Inquiry for the item from nic****

    dear customer, diy, the package come wth adapter and tube hose, you can simply attach to your existing tap, ready to drink, 12.12 sale, 12% discount via our official store at www.doulton.sg, for after sale support / inquiry you can whatsapp to +65 8818 6634 for quick reply. thanks

  • Question : Inquiry for the item from lyn****Aug 06, 2019

  • Question : Item inquiryOct 30, 2017

    Hi Seller,

    Does the item come with any local warranty? and how many year of warranty.

    My counter sink faucet aerator had a size of 19mm with inner screw track. I wish to know do you provide the correct aerator size and track to my water tap for connecting to the water filter system.

    Does the water still had any essential mineral when water is filtered from this system (ie calcium, magnesium etc).

    If order now how long will it take to ship to Singapore, if its shipped out from England?

    Thanks and best regards.

    Answer : [Re] Item inquiry

    dear customer,
    fyi. standard warranty is 1 year. T&C apply. you can visit our doulton singapore store at www.doulton.sg

    the package come with aerator faucet internal threads adapter, 1 standard adapter, its compatible all common kitchen faucet in singapore, however may not compatible with the flexible faucet mount.

    the filter micron rating is up to 0.2 micron is weak alkaline minerals water filters system. 4 layers of filtration. direct drinking without cooking.

    we have imported, ready stock in singapore, ship via speedpost with tracking number.

    latest promotion you can checkout at www.doulton.sg

NEW! Korea 3000 UF Hydrogen-Rich Antioxidant Alkaline Water Purifier Water Purification Water Filter
NEW! Korea 3000 UF Hydrogen-Rich Antioxidant Alkaline Water Purifier Water Purification Water Filter
Item Q&A
  • Question : Inquiry from nanali_83Jul 16, 2020

  • Question : Inquiry for the item from LDS****May 22, 2020

    Hello, May I know where the filters are located? Within the unit or has to be under the sink? Can I have the overall dimension please. Thanks

    Answer : [Re] Inquiry for the item from LDS****

    dear customer, the filters are seated inside the box, the package come wth 1 way adapter for counter-top setup, you can simply attach to your existing tap is ready to drink, if you want to keep it tidy, you can put the box undersink and mount a dedicated faucet on your counter-top, here is dimension guide for your reference.320mm in Width, 165mm in Depth, 395mm in Height

  • Question : Inquiry for the item from vjr****Jan 14, 2020

    hELLO

    ALL THE FILTER NEEDS EXCHANGE AFTER HOW MANY LITRES?

    Answer : [Re] Inquiry for the item from vjr****

    optimum performance change every 9-12 months depend on ur usage water conditions

  • Question : Inquiry for the item from jam****Dec 14, 2018

    What is the PH of this model

    Answer : [Re] Inquiry for the item from jam****

    replied thanks you can buy doulton water filters system at www.doulton.sg

  • Question : Inquiry for the item from sla****Mar 17, 2018

    Hello my water filter today while i doing cleaning i think i damage the rubber tube and lost the gasket.
    Do u provide service to repair/replace the item?

    Answer : [Re] Inquiry for the item from sla****

    please whatsapp some photos to +65 8818 6634 or if you like onsite support, labor & parts cost apply by our vendor.

+View all Notice, FAQ, Q&A >>
Toray Pt304sv Torayvino PT304SV Filtered Water Pitcher Filtered Bottle Filtered Water Pitcher
Toray Pt304sv Torayvino PT304SV Filtered Water Pitcher Filtered Bottle Filtered Water Pitcher
Item Q&A
TP TRANSPARENT HOUSING 10 CERAMIC WATER FILTER CANDLE HOUSING
TP TRANSPARENT HOUSING 10 CERAMIC WATER FILTER CANDLE HOUSING
Item Q&A
  • Question : Inquiry for the item from son****Jul 12, 2020

    Candle Thread Size M10 or M12 ?

    Answer : [Re] Inquiry for the item from son****

    BSP m10 thread mount only, M12 is for original doulton system

3M C Complete Cartridge Ap Easy Complete Cartridge 3M Water Filter 3M Ctm02 Filter Cartridge
3M C Complete Cartridge Ap Easy Complete Cartridge 3M Water Filter 3M Ctm02 Filter Cartridge
Item Q&A
Replacement Cartridge Pureal PPA100 novita np3360 np313 np330 np388US Focuswater Water Purifier
Replacement Cartridge Pureal PPA100 novita np3360 np313 np330 np388US Focuswater Water Purifier
Item Q&A
  • Question : Inquiry for the item from sam****Jul 04, 2020

    There are some conflicting information with regard to the compatibility to model NP388US. Can confirm if it is compatible.

    Answer : [Re] Inquiry for the item from sam****

    hi boss, the NP388US is rebranding product from pureal undersink system. the filters are from same manufacturer picogram. same type, is 100% compatible.

    Question : [Re] Inquiry for the item from sam****

    Okay.thanks.have placed my order through the main website.

    Answer : [Re] Inquiry for the item from sam****

    thanks for shopping with us! here is ur tracking id QSP102486607

  • Question : Inquiry for the item from jul****Mar 11, 2020

    Hi seller, is this compatible for novita model NP330?

    Answer : [Re] Inquiry for the item from jul****

    Yes, its 100% compatible as from same manufacturer. PnP filters. Pls proceed ur order now, we could ship out today if order come in before 11am

  • Question : Inquiry related delivery from ali****Mar 10, 2020

    Hi,
    It mentioned FREE shipping via courier service w/ tracking ID, but shipping fees is charging in my cart. Please advice.
    Thank you.

    Answer : [Re] Inquiry related delivery from ali****

    https://www.lelong.com.sg/products/replacement-cartridges-for-pureal-ppa100-counter-top-water-purifier-system

    pls direct order via our official store, is free shipping. via qoo10 qxpress fee applies. will update the listing. Thanksfor your feedback

  • Question : Inquiry for the item from eve****Mar 01, 2020

    Hi
    Can these filters be used for np313?

    Answer : [Re] Inquiry for the item from eve****

    YES. 100% compatible as from same manufacturer. pls proceed your orde, thank you

  • Question : Inquiry for the item from wee****Feb 19, 2020

    Can I know if there is a sequence of the filters? or any order will do?

    Answer : [Re] Inquiry for the item from wee****

    1. Pre-carbon, 2. Nano stream 3. Silver Carbon fyi

    Question : [Re] Inquiry for the item from wee****

    Thanks, order from the water outlet (as per picture)?

    Answer : [Re] Inquiry for the item from wee****

    nano stream / pre carbon, is interchangeable the sequence, from left to right. either 1. pre carbon / ds carbon or 2. nano stream or 1. nano stream, 2. pre carbon then 3. silver carbon

    Question : [Re] Inquiry for the item from wee****

    Got it thanks

    Answer : [Re] Inquiry for the item from wee****

    you are welcome boss

+View all Notice, FAQ, Q&A >>
3M Water Purifier Water Purification 3M Ctm02 counter-top Drinking Water Purifier 3m water filters
3M Water Purifier Water Purification 3M Ctm02 counter-top Drinking Water Purifier 3m water filters
Item Q&A
  • Question : Inquiry for the item from pat****Jul 04, 2020

  • Question : Inquiry for the item from lin****May 02, 2020

    Hi, do you sell the replacement cartridge for this ? How much is it?

    Answer : [Re] Inquiry for the item from lin****

    you can order viahttps://www.lelong.com.sg/products/3m-c-complete-replacement-cartridge-for-ctm02-3m-easy-complete?_pos=1&_sid=577e432a3&_ss=r

  • Question : Inquiry for the item from 243****Aug 15, 2019

  • Question : Inquiry for the item from lim****Apr 05, 2019

Korea 3000 Alkaline Water Purifier Korea Filters Water Filter Water Filtration Water Purification
Korea 3000 Alkaline Water Purifier Korea Filters Water Filter Water Filtration Water Purification
Item Q&A
  • Question : Inquiry for the item from viv****Jul 02, 2020

  • Question : Inquiry for the item from qif****Sep 01, 2019

  • Question : Inquiry for the item from lyn****Aug 05, 2019

  • Question : Inquiry related delivery from ANT****Nov 26, 2018

  • Question : ConnectionNov 10, 2018

    Could I connect this undersink unit directly to my hot and cold kitchen sink tap? If yes, what extra adapters do I need?

    Answer : [Re] Connection

    dear customer, fyi, the package come wth 2 ways adapter if you want to connect it to under sink we will swap the 2 ways adapter instead the ball valve and feed adapter to you for under counter system

    Question : [Re] Connection

    Just to confirm that the ball valve and feed adapter will solve my problem, I attached a picture of the piping of my undersink. One is to connect to the main water inlet and another to my kitchen hot and cold tap inlet.

    Answer : [Re] Connection

    yes, for under counter setup you need ball valve & feed adapter like t-valve for water filters use. thanks

+View all Notice, FAQ, Q&A >>
VALUE PACK! 3 PCS TORAY MKC.EG TAP WATER FILTER CARTRIDGE TORAY WATER FILTER
VALUE PACK! 3 PCS TORAY MKC.EG TAP WATER FILTER CARTRIDGE TORAY WATER FILTER
Item Q&A
3M Hcd2 Water Dispenser 3M Hcd2 Filtered Water Dispenser 3M Hcd2 Hot Cold Ambient Water Dispenser
3M Hcd2 Water Dispenser 3M Hcd2 Filtered Water Dispenser 3M Hcd2 Hot Cold Ambient Water Dispenser
Item Q&A
  • Question : Inquiry for the item from ben****Jun 17, 2020

  • Question : Inquiry for the item from jol****Jun 01, 2020

    Hi when is the earlist for installation if i purchae now?

    Answer : [Re] Inquiry for the item from jol****

    the appt is scheduled by 3m team, pls process your order if you fast delivery & installation arrangement. Thanks

  • Question : Inquiry related delivery from ai_****Apr 14, 2020

    Is delivery and installation still possible during this Circuit Breaker?

    Answer : [Re] Inquiry related delivery from ai_****

    for 3m hcd2 product is under 3m team, the installation is after 4 may, other water dispenser we could arrange during circuit breaker period, you can ocnsider Korea Pureal tankless Instant HOT water purifier instead. ready stock

  • Question : Inquiry related delivery from LAY****May 31, 2019

    Hello There, Just to check that you will contact me for installation? My house will only be ready on Thursday.

    Answer : [Re] Inquiry related delivery from LAY****

    can i have your order number? once order is confirmed, we will process your order and submit your order to 3m installation team. many thanks

  • Question : Inquiry for the item from Ivy****Apr 28, 2019

    What is the expiry date for extra 2 filter? I just placed the order

    Answer : [Re] Inquiry for the item from Ivy****

    for water filters sealed condition, there is no expiry date. can keep up 10 years and above

+View all Notice, FAQ, Q&A >>
Korea 3000 Alkaline Water Purifier System Water Purification Korea Filter Alkaline Water Filter
Korea 3000 Alkaline Water Purifier System Water Purification Korea Filter Alkaline Water Filter
Item Q&A
  • Question : Inquiry for the item from shi****Jun 09, 2020

    Hi , is it include installation? Then how long the filters need to be replaced ?

    Answer : [Re] Inquiry for the item from shi****

    the package does not included onsite installation, if you like onsite support, manpower fee applies. this is diy package come with 1 way adapter and tube hose, you can easily attach to your existing tap is ready to drink, for singapore water, recommended to change every 9-12months depends on your usage n water conditions. +65 8818 6634 for instant reply. or visit lelong.com.sg to discover more products

  • Question : Inquiry for the item from ste****Dec 18, 2019

    Hi seller, How many days that I can receive, please advise...

    Answer : [Re] Inquiry for the item from ste****

    2-3 working days

  • Question : Inquiry for the item from raj****Nov 18, 2019

    Hi, do you have the black colour filter system on stock?

    Answer : [Re] Inquiry for the item from raj****

    yes, black color is ready stock, blue is run out of stock!

  • Question : Inquiry for the item from rik****Aug 12, 2019

    Do you provide under sink installation?

    Answer : [Re] Inquiry for the item from rik****

    this package is for shippng only, the package is included 1 way adapter and tube hose. if you like to use for under counter system will drill at hole and setup, this is chargeable, we can engage our vendor for onsite installation. standard under counter installation is $100, if you need further assistance pls feel free to whatsapp us @ +65 8818 6634 thanks

  • Question : Inquiry for the item from jam****Dec 14, 2018

    Hi what is the different between KR3000 and KR3000PI, IS IT THE pH is higher , if so what is the Ph for the PI model

    Answer : [Re] Inquiry for the item from jam****

    pH kr300 is 7.5 - 7.9 weak alkaline system while kr3000 pi energy system pH range is 8 ~ 8.5 range. fyi

+View all Notice, FAQ, Q&A >>
LL300 Korea Water Dispenser Hot Cold + Dial Less Cold Hot Cold Water Dispenser Water Purifier
LL300 Korea Water Dispenser Hot Cold + Dial Less Cold Hot Cold Water Dispenser Water Purifier
Item Q&A
  • Question : Inquiry for the item from eve****Jun 07, 2020

  • Question : Inquiry from ver****Mar 07, 2020

  • Question : Inquiry for the item from Kun****Feb 14, 2019

    Prices inclusive of installation?

    Answer : [Re] Inquiry for the item from Kun****

    yes, free one time standard installation, the promo price will be ending soon, pls order now and the price will be reverted to normal price. thanks

    Question : [Re] Inquiry for the item from Kun****

    Any discount if i order 2pcs? Install at 2 differ places.

    Answer : [Re] Inquiry for the item from Kun****

    fyi, this is promo price, sooner will revert back to normal price S$799

  • Question : Inquiry for the item from Wcy****Dec 19, 2018

    Hi,
    Understand that there is no scientific proof that Alkaline water is good for health...
    It only refer to alkaline food instead of water...
    Pls advise what proof that you have, especially from WQA,
    World Water Quality Association.
    Do you have it??

    Answer : [Re] Inquiry for the item from Wcy****

    fyi, we are online retailer, this is hot n cold water dispenser come with 4 stage of filtration system, 1. sediment 2. pre carbon 3. Alkaline ORP pi energy filter 4. post carbon. the filters are made in Korea, brand is PURISYS, the filters certified are KWPTC
    Water Quality
    Korea Halal
    NSF ISO-9001 materials
    thank you

  • Question : Inquiry for the item from jea****Dec 01, 2018

    hi may i know the alkaline level? thank you

    Answer : [Re] Inquiry for the item from jea****

    this is ORP Alkaline Pi Energy Water Filters System, 1. sediment 2. pre carbon 3. Antioxidant ORP Alkaline Pi Energy 4. post carbon, pH range is 8- 8.5

+View all Notice, FAQ, Q&A >>
Toray MK303-EG Tap Water Filters Faucet Tap Water Filters Torayvino Hollow Fiber Membrane Filters
Toray MK303-EG Tap Water Filters Faucet Tap Water Filters Torayvino Hollow Fiber Membrane Filters
Item Q&A
  • Question : Inquiry for the item from jta****Jun 02, 2020

    Is the water filter package included any type of adapters so that this can fit into my kitchen water tap? Thanks to advise.

    Answer : [Re] Inquiry for the item from jta****

    Thanks for your reply. Is your filter able to fit in this tap (photo attached) by using your package provided adapter?

    Question : [Re] Inquiry for the item from jta****

    Yes, the package come complete set adapter, watch this video for your reference,https://www.youtube.com/watch?v=5dER6EoTZlc

Doulton UCC 9504 Ultracarb Ceramic Water Filter Candle Lead Reduction Ceramic Filter Ceramic Filter
Doulton UCC 9504 Ultracarb Ceramic Water Filter Candle Lead Reduction Ceramic Filter Ceramic Filter
Item Q&A
  • Question : Inquiry for the item from chd****May 29, 2020

  • Question : Inquiry for the item from rio****Jan 29, 2020

    Hi, do u have Doulton 9B01 fluoride reduction cartridge as well?

    Answer : [Re] Inquiry for the item from rio****

    https://www.doulton.com.sg/products/fluoride-reduction-cartridge?_pos=1&_sid=9759b0771&_ss=r you can order via our official store

  • Question : Inquiry for the item from lav****Dec 08, 2019

    Dear seller does this fit the water filter for Song Cho Buffalo?

    Answer : [Re] Inquiry for the item from lav****

    dear customer, btu 2504 is only compatible to Doulton Original M12 series, incompatible to any OEM / any other brands, pls order the complete system from www.doulton.sg

  • Question : Inquiry for the item from cks****May 26, 2019

    Hi,
    Don't sell 2504 biotech cartridge anymore?

    Thanks,
    CK

    Answer : [Re] Inquiry for the item from cks****

    dear ck we have ready stock, you can order via our official store at www.doulton.sg or whatsapp us for direct order also can 8818 6634

2 units 0.9 micron Doulton Standard Ceramic Water Filter Candle reduce rust sediment small particles
2 units 0.9 micron Doulton Standard Ceramic Water Filter Candle reduce rust sediment small particles
Item Q&A
  • Question : Inquiry for the item from eng****May 27, 2020

    Hi seller,
    Can this filter 9104 use on the HCP BTU M12 housing?

    Thanks

    Answer : [Re] Inquiry for the item from eng****

    9104 is purely 1 layer ceramic only, 0.9 micron,no heavy metals or chlorine / chemical reduction this is used for pre-filter for water filtration system only, Doulton HCP MBTU 2504 M12 series drinking water system, 0.2 micron rating, heavy metals removal for lead, mercury & cadmium, thread mount is defferent design is incompatible.

LL300 Korea Water Dispenser Hot Cold + Dial  Less Cold Hot Cold Water Dispenser Water Purifier
LL300 Korea Water Dispenser Hot Cold + Dial Less Cold Hot Cold Water Dispenser Water Purifier
Item Q&A
  • Question : Inquiry for the item from est****May 21, 2020

  • Question : Water dispenser testingOct 27, 2018

  • Question : Inquiry for the item from xia****Sep 16, 2018

    Hi. Any silver color for this? Saw in the review that there's silver color..

    Answer : [Re] Inquiry for the item from xia****

    the review is old model, latest 9900c is only have gold / black available. thanks

  • Question : Inquiry for the item from geo****Sep 13, 2018

  • Question : Inquiry for the item from eri****Sep 04, 2018

    Hi, may I know the height of this water dispenser.

    Answer : [Re] Inquiry for the item from eri****

    abt Length, 49cm, height, 49cm, width, 26cm

    Question : [Re] Inquiry for the item from eri****

    Noted with thanks

    Answer : [Re] Inquiry for the item from eri****

    you are welcome

+View all Notice, FAQ, Q&A >>
LELONG 3/8 inch Faucet Adapter for Water Purifier Water Filters Faucet Adapter RO Tap Water Filter
LELONG 3/8 inch Faucet Adapter for Water Purifier Water Filters Faucet Adapter RO Tap Water Filter
Item Q&A
LELONG 3/8 inch 1 WAY Faucet Adapter Water Purifier Water Filters Faucet Adapter Tap Water Filter
LELONG 3/8 inch 1 WAY Faucet Adapter Water Purifier Water Filters Faucet Adapter Tap Water Filter
Item Q&A
Water Dispenser Korea Winix W6 Hot Cold Filtered Water Dispenser Water Filters System Pre Filter
Water Dispenser Korea Winix W6 Hot Cold Filtered Water Dispenser Water Filters System Pre Filter
Item Q&A
  • Question : Inquiry from aza****May 05, 2020

  • Question : Inquiry for the item from vir****Aug 12, 2019

    Can I know which replacement filter is used for this water disperser. Thank you

    Answer : [Re] Inquiry for the item from vir****

    default standard pacakge is, 1. sediment, 2. pre-carbon. 3 silver carbon 4. post carbon
    inf near future you can reorder anytime anywhere you like via our official store https://www.lelong.com.sg/collections/korea-water-purification-system

    Question : [Re] Inquiry for the item from vir****

    There are a few types of replacement filter in your Qoo10 store. not sure which is the correct one.. I'm looking to replace with the alkaline filter.

    Answer : [Re] Inquiry for the item from vir****

    you can consider this Antioxidant Alkaline Pi Energy Water Purifier System https://www.lelong.com.sg/collections/korea-water-purification-system/products/10-korea-purisys-alkaline-pi-energy-system-water-filters-replacement-cartridge-for-korea-water-purification-system

  • Question : Inquiry for the item from oko****Jan 02, 2019

    Hi, can the replacement of the filters be easily done by ourselves or need your service? Do the water tanks need to be regularly cleaned?

    Answer : [Re] Inquiry for the item from oko****

    dear customer, the built-in filters is vey easy for replacement, you re-order the filters cartridges via our official store at www.lelong.com.sg anytime anywhere you like, if you want hassle-free we do have onsite service for maintenance service for changing the filters and cleaning reservoir tank. our office located at woodlands do visit us by appt learn more at www.lelong.com.sg

    Question : [Re] Inquiry for the item from oko****

    I noted that the same water dispenser is listed on your website at the same price with free shipping via courier service. Why is there shipping fee of $69 on Qoo10? And how do I arrange for the free installation after the dispenser has been delivered?

    Answer : [Re] Inquiry for the item from oko****

    qoo10 charge for commission, shipping fee apply as we shipped via fedex door to door for this model, pls order via our official store, get a better deal, fedex tracking id will be provided, upon delivered we will schedule an appt for onsite installation

  • Question : self collectionSep 13, 2018

    Are we able to self collection ???

    Any drainage outlet for dirty water??

    Answer : [Re] self collection

    dear ang, this is filtered water mineral water system, no need drain off, as this is not RO water system, no self collection ship via fedex door to door only, installation is chargeable

Toray Torayvino MKC.MXJ Replacement filter for MK204MX compatible to Toray MK series faucet
Toray Torayvino MKC.MXJ Replacement filter for MK204MX compatible to Toray MK series faucet
Item Q&A
  • Question : Inquiry for the item from 260****May 04, 2020

    Hello, kindly advise me is this suit for Cassetty 205MX?

    Answer : [Re] Inquiry for the item from 260****

    Yes, all Toray MK series, included the MK205MX

KYK Alkaline Water Ionizer Water Filter Cartridges Filter 1 and Filter 2 RED Chipset 6000K 9000K
KYK Alkaline Water Ionizer Water Filter Cartridges Filter 1 and Filter 2 RED Chipset 6000K 9000K
Item Q&A
  • Question : Inquiry for the item from 236****Apr 30, 2020

    What is the difference between red chip and gold chip?
    Which should I get for KYK Gen II ?

    Answer : [Re] Inquiry for the item from 236****

    to ensure you buy right chipset model, you need take out the filters. on top there is chipset attached, pull it out, t oidentify the chipset color. if you are unsure you could whatsapp us @ +65 8818 6634 for further assistance.

  • Question : Inquiry for the item from 245****Feb 26, 2020

    Hi, DO you have ready stock ??

    Answer : [Re] Inquiry for the item from 245****

    Yes ready stock, ship via qxpres with tracking id. Thanks

    Question : [Re] Inquiry for the item from 245****

    Can I pick up directly on Sat (tomorrow) ?

    Answer : [Re] Inquiry for the item from 245****

    dear customer, pls contact our colleague via +65 9768 6622 to schedule an appt for cash and carry

  • Question : Inquiry from zhi****Jul 25, 2019

  • Question : Inquiry for the item from 243****Apr 11, 2019

  • Question : Inquiry for the item from jus****Feb 17, 2019

    Do you sell cleaning cartridge?

    Answer : [Re] Inquiry for the item from jus****

    we only carry kyk filters 1 & 2 not cleaning kit available. sorry for inconvenient caused

+View all Notice, FAQ, Q&A >>