You can leave inquiries about item, delivery, cancel/refund or other questions.
If I order by tomorrow, may I know when can I receive it in my home in Singapore ?. Possible by 18/12/2019/
Can’t apply the $18 off $120 coupon. Error message says for LEGO 40 only. Please advise.
Hi, will the promotional lego classic 11005 restock and available for purchase today? Thank you.
Dear customer, it is out of stock now and we do not have eta for this item to be restocking. Kindly follow our store for latest update.
May I know this is ideal for what age group
Dear customer, may i have the name of the item
On top picture. LEFO Classic LEGO Large creative Brick Box 10698
Dear customer, it is for 4 - 10 years old.
Can I self collect instead of delivery?
Dear customer, we do not have the option.
HiWill you be restocking this item ? If so when will that be?
Dear customer, unfortunately we ran out of stock for this product and we will not be able to provide you an answer on re-stocking. Do add to wishlist to keep track on the product. Sorry for the inconvenience caused.
HiI promised to get this for my kid. Please do let me know if there’s any other other places I can get this at. Thank you
Dear customer, we might restock next week but we have no guarantee. Please do follow our store closely for latest update.
Great thank you
Thanks for the support.
Hi If I place order today, can I receive it by this week?I need it urgently as a gift
Hi, shipping take 3 to 4 working days.
Unable to apply $18 Off coupon for LEGO Technic 42110 Land rover?
Dear customer, it is only applicable on 12.12
Hi SellerKindly cancel and full refund of my order no. 309634905 that I had called the courier service that still had not courier out yesterday and the reason given to you yesterday. please let me know is the refund done today. Thanks.
Dear customer, please allow 11.11 orders to be delivered in a week time due to overwhelming orders.
Hi Seller As mentioned earlier, I want to have cancel and full refund as courier service company mentioned to me that no arrangements for pick up from your site yesterday and item is still with you. Please don't give me so many excuses as I was disappointed with your products.Please refund on your site immediate. Thank you.
Dear customer, please allow some time for the courier to pick up thank you
Brick box 10696 is suitable for how old?
Dear customer, 4 years old and above.
If I order today, can I receive it by Thursday?Do you have stock?
Dear customer, delivery will be 3 to 4 working days except public holidays.
Hi, you have advertised on the free gifts if we purchased above $60. Does it includes the $54 promotion set?
Hi, yes it does include. Storewide products and will only be eligible if final price paid by buyer exceed $60.
Did not receive the "free lego city traffic and disney minifigure" as part of 9.9 promotion - no response from you via inquiry. Could you respond please?
Dear customer, gwp is while stock last .
it was advertised on 9.9 and i purchased in the early part of the day. both are gone? if so, why was it still advertised? that's pretty misrepresented. how many were given out?
Dear customer, due to overwhelming orders, our gwp is out of stock. We only have limited stocks for the advertised gwp.
That's not answering any of my questions. I don't know why purpose that statement serves. Since it's so overwhelming, you can have it back with a refund.
Dear customer, the advertised gwp is while stock last. Sorry for any inconvenience caused and unpleasant experience.
again not answering my questions nor to my post. when did Lego start using gimmicks?
Dear customer, the advertised banner with T&C written is while stock last. You may return for a refund. Sorry for the unpleasant experience.