Q&A board

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Q & A Lists
Item Question & Answer
LEGO City Trains Passenger Train - 60197
LEGO City Trains Passenger Train - 60197
Item Q&A
LEGO Castle of the Forsaken Emperor - 70678
LEGO Castle of the Forsaken Emperor - 70678
Item Q&A
  • Question : Inquiry from hsi****Dec 12, 2019

LEGO Lloyd s Titan Mech - 70676
LEGO Lloyd s Titan Mech - 70676
Item Q&A
LEGO Classic LEGO Large Creative Brick Box - 10698
LEGO Classic LEGO Large Creative Brick Box - 10698
Item Q&A
  • Question : Inquiry for the item from Tjp****Dec 09, 2019

  • Question : Inquiry from agh****Nov 11, 2019

    Hi, will the promotional lego classic 11005 restock and available for purchase today? Thank you.

    Answer : [Re] Inquiry from agh****

    Dear customer, it is out of stock now and we do not have eta for this item to be restocking. Kindly follow our store for latest update.

  • Question : Inquiry for the item from ngt****Nov 08, 2019

  • Question : Inquiry for the item from sks****Oct 24, 2019

    May I know this is ideal for what age group

    Answer : [Re] Inquiry for the item from sks****

    Dear customer, may i have the name of the item

    Question : [Re] Inquiry for the item from sks****

    On top picture.
    LEFO Classic LEGO Large creative Brick Box 10698

    Answer : [Re] Inquiry for the item from sks****

    Dear customer, it is for 4 - 10 years old.

  • Question : Inquiry for the item from Jan****Oct 18, 2019

+View all Notice, FAQ, Q&A >>
LEGO City Police Sky Police Air Base - 60210
LEGO City Police Sky Police Air Base - 60210
Item Q&A
  • Question : Inquiry related delivery from mak****Dec 09, 2019

LEGO Hidden Side El Fuego s Stunt Truck - 70421
LEGO Hidden Side El Fuego s Stunt Truck - 70421
Item Q&A
  • Question : Inquiry for the item from bab****Dec 08, 2019

LEGO LEGO Friends Heartlake City Resort - 41347
LEGO LEGO Friends Heartlake City Resort - 41347
Item Q&A
  • Question : Inquiry for the item from qui****Dec 09, 2019

    Unable to apply $18 Off coupon for LEGO Technic 42110 Land rover?

    Answer : [Re] Inquiry for the item from qui****

    Dear customer, it is only applicable on 12.12

  • Question : Inquiry for the item from yam****Dec 09, 2019

  • Question : Inquiry related cancel and refund from sal****Nov 14, 2019

    Hi Seller
    Kindly cancel and full refund of my order no. 309634905 that I had called the courier service that still had not courier out yesterday and the reason given to you yesterday. please let me know is the refund done today. Thanks.

    Answer : [Re] Inquiry related cancel and refund from sal****

    Dear customer, please allow 11.11 orders to be delivered in a week time due to overwhelming orders.

    Question : [Re] Inquiry related cancel and refund from sal****

    Hi Seller
    As mentioned earlier, I want to have cancel and full refund as courier service company mentioned to me that no arrangements for pick up from your site yesterday and item is still with you. Please don't give me so many excuses as I was disappointed with your products.
    Please refund on your site immediate. Thank you.

    Answer : [Re] Inquiry related cancel and refund from sal****

    Dear customer, please allow some time for the courier to pick up thank you

LEGO Classic LEGO Medium Creative Brick Box - 10696
LEGO Classic LEGO Medium Creative Brick Box - 10696
Item Q&A
LEGO Technic Police Pursuit - 42091
LEGO Technic Police Pursuit - 42091
Item Q&A
  • Question : Inquiry for the item from ste****Oct 15, 2019

    If I order today, can I receive it by Thursday?
    Do you have stock?

    Answer : [Re] Inquiry for the item from ste****

    Dear customer, delivery will be 3 to 4 working days except public holidays.

LEGO DUPLO Town Fire Station - 10903
LEGO DUPLO Town Fire Station - 10903
Item Q&A
  • Question : Inquiry for the item from rey****Oct 08, 2019

  • Question : Inquiry for the item from amy****Aug 14, 2019

  • Question : Inquiry for the item from goh****Aug 08, 2019

    Hi, you have advertised on the free gifts if we purchased above $60. Does it includes the $54 promotion set?

    Answer : [Re] Inquiry for the item from goh****

    Hi, yes it does include. Storewide products and will only be eligible if final price paid by buyer exceed $60.

    Question : [Re] Inquiry for the item from goh****

    Thank you

    Answer : [Re] Inquiry for the item from goh****

    You're welcome.

LEGO Townhouse Pet Shop  Café - 31097
LEGO Townhouse Pet Shop Café - 31097
Item Q&A
LEGO DUPLO Town Cargo Train - 10875
LEGO DUPLO Town Cargo Train - 10875
Item Q&A
  • Question : Inquiry for the item from spi****Sep 17, 2019

    Did not receive the "free lego city traffic and disney minifigure" as part of 9.9 promotion - no response from you via inquiry. Could you respond please?

    Answer : [Re] Inquiry for the item from spi****

    Dear customer, gwp is while stock last .

    Question : [Re] Inquiry for the item from spi****

    it was advertised on 9.9 and i purchased in the early part of the day. both are gone? if so, why was it still advertised? that's pretty misrepresented. how many were given out?

    Answer : [Re] Inquiry for the item from spi****

    Dear customer, due to overwhelming orders, our gwp is out of stock. We only have limited stocks for the advertised gwp.

    Question : [Re] Inquiry for the item from spi****

    That's not answering any of my questions. I don't know why purpose that statement serves. Since it's so overwhelming, you can have it back with a refund.

    Answer : [Re] Inquiry for the item from spi****

    Dear customer, the advertised gwp is while stock last. Sorry for any inconvenience caused and unpleasant experience.

    Question : [Re] Inquiry for the item from spi****

    again not answering my questions nor to my post. when did Lego start using gimmicks?

    Answer : [Re] Inquiry for the item from spi****

    Dear customer, the advertised banner with T&C written is while stock last. You may return for a refund. Sorry for the unpleasant experience.

  • Question : Inquiry related delivery from Liu****Jul 01, 2019

  • Question : Inquiry for the item from max****Apr 24, 2019