Q&A board

Q & A Lists
Item Question & Answer
[First 50 Qty $28.90] MKUP Miracle Youth Serum Cream 30ml
[First 50 Qty $28.90] MKUP Miracle Youth Serum Cream 30ml
Item Q&A
  • Question : Inquiry for the item from jea****Jan 21, 2020

    Hello...may i know this product can use together with the complexion cream?apply before or after?hanks.

    Answer : [Re] Inquiry for the item from jea****

    Hi
    Yes, you can actually mix them together and apply. :) It acts as a primer.

    Question : [Re] Inquiry for the item from jea****

    Thanks.

  • Question : Inquiry for the item from Ver****Jan 27, 2020

  • Question : Inquiry for the item from Lpp****Jan 20, 2020

  • Question : Inquiry for the item from han****Jan 18, 2020

    Sun screen apply before or after the serum?

    Answer : [Re] Inquiry for the item from han****

    Hi
    Sunscreen should be applied after skincare routine (including serum) :)

MKUP Dewy Glow Glass Coating Real Complexion Cream - 30ml
MKUP Dewy Glow Glass Coating Real Complexion Cream - 30ml
Item Q&A
  • Question : Inquiry for the item from soh****Jan 11, 2020

    Hi Seller, I bought and tried according to your recommendation from some of the Q&A, after toner as moisturiser, then sunblock. It does look dewy. But I need to add on loose powder and blusher. It becomes matt again. I tried skipping the powder step, but by the end of the day, my face just look oily. Also, without my lose powder, my face feels sticky. Kindly advise.

    Answer : [Re] Inquiry for the item from soh****

    Hi
    We would not recommend powder foundation. Maybe you can mix this together with wet foundation? It should blend better. :)

    Question : [Re] Inquiry for the item from soh****

    Okay.thank u!

  • Question : Inquiry for the item from joy****Jan 14, 2020

    Hi

    Can I apply the items as follows:
    1) real complexion cream
    2) sunblock
    3) dewy glow cream + youth serum together

    Answer : [Re] Inquiry for the item from joy****

    Hi
    Yes, thats our recommended steps :)

  • Question : Inquiry for the item from ser****Jan 14, 2020

    Hi, if I apply this then followed by foundation powder, will the 'glass' effect be gone?

    Answer : [Re] Inquiry for the item from ser****

    Hi
    We would not recommend foundation in powder form, will be good to mix this Dewy Glow Glass with wet foundation to have a nice skin tone. :)

  • Question : Inquiry for the item from ser****Jan 13, 2020

    The item is out of stock. Any restock?

    Answer : [Re] Inquiry for the item from ser****

    Hi
    Its been restocked! Thank you for letting us know!

  • Question : Inquiry for the item from Hen****Jan 07, 2020

    Hi May I know what’s the difference for the dewy gloss and the other the natural complexion. Can advice I have yellow colour tone but fair. And this is use as in the morning or night only. Is this a make up base when to use it thanks

    Answer : [Re] Inquiry for the item from Hen****

    Hi
    The other real complexion Cream is more for moisturising and whitening. This Dewy Glow Cream, is also a moisturiser and offers a dewy glow after applying. If you already have fair skin tone, you can try this dewy glow cream. This can be used morning and night. When used in the morning, pls apply this before your sunscreen and foundation. :)

    Question : [Re] Inquiry for the item from Hen****

    Ok but I have freckle can it do some coverage which coverage is better. So after apply this than we apply our lotion than foundation

    Answer : [Re] Inquiry for the item from Hen****

    Hi!
    If you need color correction - It will be the Real Complexion Cream. If your skin is more to the dry side, then this Dewy Glow will suit more for dry skin. It has more moisturising effect than Real Complexion. If coverage, both offers light coverage.
    Apply this as a base before your lotion and foundation :)

+View all Notice, FAQ, Q&A >>
MKUP® 3 Dimensional Brow Design Kit
MKUP® 3 Dimensional Brow Design Kit
Item Q&A
  • Question : Inquiry for the item from ang****Jan 22, 2020

    Very old stock mfd may 2017. Expire may 2020.
    Color change too

    Answer : [Re] Inquiry for the item from ang****

    Hi Angela
    The pack is sealed and its not expired, so the color should not change color. :)

  • Question : Inquiry for the item from ser****Dec 31, 2019

  • Question : Inquiry for the item from mus****Jul 02, 2019

    Will dark brown be restocked?

    Answer : [Re] Inquiry for the item from mus****

    Hi
    Not in the near future. :)

  • Question : Inquiry related delivery from bab****Nov 17, 2018

    Hi, when will Order No. 283545187 be posted out? When will receive? Thanks

    Answer : [Re] Inquiry related delivery from bab****

    Hi we have passed over to Courier Team today and most probably take around 3 working days if no delay on their end.

  • Question : Inquiry for the item from wil****Aug 16, 2017

+View all Notice, FAQ, Q&A >>
MKUP® Makeup Happy Stick Multi Functional Foundation Blusher Lipstick Contour
MKUP® Makeup Happy Stick Multi Functional Foundation Blusher Lipstick Contour
Item Q&A
  • Question : Inquiry for the item from val****Jan 19, 2020

    Hi , would you be adding stock of your toffee contour stick ? Thanks

    Answer : [Re] Inquiry for the item from val****

    Hi
    Its currently out of stock :) Not sure of replenishment date. Thank you for your interest.

  • Question : Inquiry for the item from val****Jan 19, 2020

    Hi , would you be adding stock of your toffee contour stick ? Thanks

    Answer : [Re] Inquiry for the item from val****

    Hi
    Our Toffee Stick is out of stock. We are not sure when will be replenishment be. :(

  • Question : Inquiry for the item from ser****Dec 23, 2019

  • Question : Inquiry for the item from las****Dec 16, 2019

    hi i am interested in foundation in shade natural fair & blusher colour in peach. May i know what are their expiry dates?

    Answer : [Re] Inquiry for the item from las****

    Hi
    We are doing our clearance sales currently at $5.90, but the expiry dates are between mar - May 2020 :)

  • Question : Inquiry for the item from ain****Sep 19, 2019

+View all Notice, FAQ, Q&A >>
MKUP® Real Complexion Cream | Instant Whitening | MAKE UP in 5 MIN 30ml or 50ml
MKUP® Real Complexion Cream | Instant Whitening | MAKE UP in 5 MIN 30ml or 50ml
Item Q&A
  • Question : Inquiry for the item from drp****Jan 19, 2020

    Hello I really love mkup product. May I know when will you be having shop coupon again?

    Answer : [Re] Inquiry for the item from drp****

    Hi,
    Thank you for your kind support. We do normally have Coupons over weekends. :) Do check out them!

  • Question : Inquiry for the item from x.m****Jan 16, 2020

    I have the youth serum, real complexion and a sunscreen, in which order should I be applying the products?

    Answer : [Re] Inquiry for the item from x.m****

    Hi
    Your should apply serum -> real complexion cream and then sunscreen. And you continue to apply your routine makeup. :)

  • Question : Inquiry for the item from Hen****Jan 10, 2020

    Hi you have 2 type which is better coverage is the complexion cream or the glowing type thanks

    Answer : [Re] Inquiry for the item from Hen****

    Hi dear
    You talked about yellow skin tone, so maybe color correction should suit you more. You can try our Real Complexion Cream. Maybe you can buy the small travel tube and try both out? And see which one suit you better? We have travel tube (10ml) for Real Complexion Cream and Dewy Glow Coating Cream at $12.90 each. :) Thank you.

  • Question : Inquiry for the item from smi****Dec 24, 2019

  • Question : Inquiry for the item from ven****Dec 15, 2019

    Hi what is the ingredients? Safe for pregnant?

    Answer : [Re] Inquiry for the item from ven****

    Hi Dear
    Pls refer to attached image for ingredients. So far, there is no known side effect, but we understand your concern, you may want to check with your gynae :)

+View all Notice, FAQ, Q&A >>
MKUP® 100% Mineral Moisturizing Sunscreen
MKUP® 100% Mineral Moisturizing Sunscreen
Item Q&A
  • Question : Inquiry for the item from yin****Jan 14, 2020

    After thid still can use my own foundation...?

    Answer : [Re] Inquiry for the item from yin****

    Hi,
    Yes, of course you can use your own foundation after sunscreen :)

  • Question : Inquiry for the item from mee****Jan 12, 2020

    Hello, may i have the ingredients list for this sunscreen?

    Answer : [Re] Inquiry for the item from mee****

    Hi dear
    Pls refer to the attached img for ingredients listings :)

  • Question : Inquiry for the item from oce****May 18, 2019

    Does this help to cover scar on face

    Answer : [Re] Inquiry for the item from oce****

    Hi
    It provides light coverage. If you want to good a very good coverage and concealing, its best to use a breathing concealer with the sunscreen too :)

  • Question : Inquiry for the item from kym****Apr 15, 2019

  • Question : Inquiry for the item from q10****Apr 01, 2019

    What's d PPD rating? Ingredients?

    Answer : [Re] Inquiry for the item from q10****

    Hi
    have attached ingredient list. :)

+View all Notice, FAQ, Q&A >>
MKUP® Skin Purifier Micellar Water | Camellia Eye and Lip Makeup Remover
MKUP® Skin Purifier Micellar Water | Camellia Eye and Lip Makeup Remover
Item Q&A
  • Question : Inquiry for the item from hik****Dec 20, 2019

  • Question : Inquiry for the item from ser****Mar 30, 2019

  • Question : Inquiry for the item from tor****Feb 04, 2019

    Hi can i use this miscella water after cleansing milk for double cleansing?

    Answer : [Re] Inquiry for the item from tor****

    Hi Babe

    Micellar water is for makeup cleansing, milk is for normal cleansing. So after you remove makeup, you still can use our cleansing milk for normal cleansing :)

  • Question : TonerAug 27, 2017

    Hi, can this product be use as a toner? thx

    Answer : [Re] Toner

    Dear customer,

    May I know which product are you refering to? :)

    Question : [Re] Toner

    MKUP® Skin Purifier Micellar Water

    Answer : [Re] Toner

    Dear customer,

    Yes it can be used as toner

MKUP®️ High Coverage Breathing Concealer
MKUP®️ High Coverage Breathing Concealer
Item Q&A
  • Question : Inquiry for the item from 233****Jan 07, 2020

    Hi there,
    Natural color replenishing stock soon?

    Answer : [Re] Inquiry for the item from 233****

    Hi
    It has been restocked. Thank you!

  • Question : Inquiry for the item from Myn****Mar 13, 2019

    Not $23.90?

    Answer : [Re] Inquiry for the item from Myn****

    Hi
    Concealer promo is over, but do grab our shop coupons for more savings!

  • Question : Inquiry for the item from 236****Mar 09, 2019

    Hi, I have very oily skin and large pores. I have tried many primers and concealers but eventually I ended up with patchy, cakey & floating dots. The edges at my nose will have two thick cake lines.
    So this product give the same results too.

    Answer : [Re] Inquiry for the item from 236****

    Hi
    it seems your skin is quite dry. Please moisturize either with real complexion cream or a good primer. The concealer is different from other brands. Kindly dab on lightly or you can use a small 5D slim precision brush - only glide in 1 direction to have the best effect. :) Hope this helps.

  • Question : Inquiry for the item from sha****Mar 06, 2019

  • Question : Inquiry for the item from cho****Jan 01, 2019

    Dear Seller,

    Happy New Year..

    My skin is quite fair but my body skin is darker tone ...what colour should I choose to cover my little freckles on face ? Thank you.

    Answer : [Re] Inquiry for the item from cho****

    Hi dear
    Happy New Year to you too.
    We would recommend you to visit Sasa/Watsons to try the tester on yourself before purchasing. :) As such, you can see the result for yourself to compare which one is better on your skin tone. Thank u.

Illuminating Dewy Star Long Wearing Foundation
Illuminating Dewy Star Long Wearing Foundation
Item Q&A
MKUP® Waterproof 2mm Eyebrow Eyebrow Kit Defining Eyebrow Pencil
MKUP® Waterproof 2mm Eyebrow Eyebrow Kit Defining Eyebrow Pencil
Item Q&A
  • Question : Inquiry for the item from kla****Jan 06, 2020

    Hi, What is the length ( how long) the eyebrow pencil lead ?

    Answer : [Re] Inquiry for the item from kla****

    Hi
    The manufacturer did not share with us the length of the lead. :)

  • Question : Inquiry for the item from min****Dec 11, 2019

  • Question : Inquiry for the item from fri****Jul 31, 2019

  • Question : Inquiry for the item from 233****Jul 07, 2019

    Hi, will you be re-stocking the dark brown MKUP waterproof eyebrow pencil?

    Answer : [Re] Inquiry for the item from 233****

    Hi Babe
    Not so soon. We are also waiting for Taiwan side for new stock

  • Question : Inquiry for the item from ret****May 19, 2018

    Hi. I'm unable to apply the 10% coupon to my items, despite the items being full price (not time sale or daily deal) and above $50 (4 eyebrow products). It states that 'coupon is exclusive for specific brand items', although I am using it for item under MKUP official store. Would really love to order it soon. Please kindly check the coupon condition if there is any error? Thanks!!

    Answer : [Re] Inquiry for the item from ret****

    Hi customer,

    Kindly check if it's under different shipping group :) e.g. one from normal mail, one from others shipping method.

+View all Notice, FAQ, Q&A >>
MKUP® [NEW ARRIVAL] Lip Essence Reawakening Balm
MKUP® [NEW ARRIVAL] Lip Essence Reawakening Balm
Item Q&A
  • Question : Inquiry for the item from iil****Dec 20, 2019

  • Question : Inquiry for the item from che****Sep 24, 2019

  • Question : Inquiry related return and exchange from bif****Aug 17, 2019

    Hi I’ve accidentally ordered the item under self collection. Can I still change it to delivery? Thank you

    Answer : [Re] Inquiry related return and exchange from bif****

    Hi
    U can opt for delivery with a additional topup of $4.50 for courier fee :)

    Question : [Re] Inquiry related return and exchange from bif****

    Hi sorry for the late reply. Yes I’ll make payment for the delivery. How do I do so?

    Answer : [Re] Inquiry related return and exchange from bif****

    Hi,
    You can paynow or paylah to 88669263
    Reference eise: key in your order number 300604481 / BF
    Pls check that your redemption voucher is not expired. Thanks

    Question : [Re] Inquiry related return and exchange from bif****

    Okay it’s not expired. I’ve transferred too.

    Answer : [Re] Inquiry related return and exchange from bif****

    The delivery address is:
    BF
    120B Canberra Crescent
    #07-365
    S(752120)

    Thank you.

    Question : [Re] Inquiry related return and exchange from bif****

    The delivery address is:
    BF
    120B Canberra Crescent
    #07-365
    S(752120)

    Thank you.

    Answer : [Re] Inquiry related return and exchange from bif****

    Hi BF
    We will send out accordingly. Thanks

    Question : [Re] Inquiry related return and exchange from bif****

    Hi will like to check if the item has been sent out?

    Answer : [Re] Inquiry related return and exchange from bif****

    Hi
    It has been sent out :)

  • Question : Inquiry for the item from eme****Jul 11, 2019

  • Question : Inquiry for the item from chr****Jun 29, 2019

    Hi! When will the item restock?

    Answer : [Re] Inquiry for the item from chr****

    HI dear
    we will restock it now.

+View all Notice, FAQ, Q&A >>
MKUP® Extreme Water Primer - Brightening Pink
MKUP® Extreme Water Primer - Brightening Pink
Item Q&A
  • Question : Inquiry for the item from ven****Dec 15, 2019

    Hi, is this the same as the new dewy cream? Texture & coverage same?

    Answer : [Re] Inquiry for the item from ven****

    Hi Dear
    This primer makes make up last longer and also to make your makeup look better. RCC is more for like a moisturiser, at the same time makes your skin glow. :)

  • Question : Inquiry for the item from cpl****Jul 09, 2019

    Hi there, is this safe to apply at eye area?

    Answer : [Re] Inquiry for the item from cpl****

    Hi
    Under eye area is okay :) Unless of course, if you have sensitive skin around eye area, then you may want to do testing first. Hope it clarifies !

    Question : [Re] Inquiry for the item from cpl****

    Thanks!! :)

    Answer : [Re] Inquiry for the item from cpl****

    :)

  • Question : Inquiry for the item from lin****May 29, 2019

    Hi i used to buy 5D Illuminating Primer from your shop. Any chances you will carry this product again?

    Answer : [Re] Inquiry for the item from lin****

    Hi
    We love that too! We are still waiting from Taiwan's manufacturer to see if they are going to continue this product.
    But you know what, our customers love our water extreme primer too. It gives a nice rosy healthy glow to the face, and deeply moisturises with Hyaluronic Acid content. Do give it a try! Especially now when we are giving away shop coupons. You can combine Qoo10 cart coupons to save more!

  • Question : Inquiry for the item from blu****Mar 11, 2019

  • Question : Inquiry for the item from Ser****Mar 08, 2019

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MKUP® Deep Pore Cleansing Milk
MKUP® Deep Pore Cleansing Milk
Item Q&A
  • Question : Inquiry for the item from tra****Dec 08, 2019

  • Question : Inquiry for the item from can****Jul 06, 2019

    Can use for every day ?

    Answer : [Re] Inquiry for the item from can****

    Hi
    Yes, it helps to cleanse dirt on skin and also to moisturise. :) Its safe for sensitive skin too.

  • Question : Inquiry for the item from Joc****May 21, 2019

    Hi, may i know the full ingredients?

    Answer : [Re] Inquiry for the item from Joc****

    Hi
    Pls refer to image attached. Thanks!

    Question : [Re] Inquiry for the item from Joc****

    no image attached?!

    Answer : [Re] Inquiry for the item from Joc****

    Hi
    Sorry. Here you go.

  • Question : Inquiry for the item from bot****Apr 21, 2019

    Hi,

    May i ask what is the expiry date for tis cleansing milk? Thk u.

    Answer : [Re] Inquiry for the item from bot****

    Hi
    Expiry is Oct 2020. :)

  • Question : Inquiry for the item from 240****Feb 20, 2019

    Need to use a cleansing foam after this? Do you sell the foam?

    Answer : [Re] Inquiry for the item from 240****

    The foam is the calendula mousse. it removes light makeup and helps to exfoliate your skin of unwanted debris on it. Yes we are having promo for our calendula mousse, check it out

+View all Notice, FAQ, Q&A >>
MKUP® Precision Master Powder Eyeshadow Brush Beauty Blender Sponge Brush Cleansing Tool
MKUP® Precision Master Powder Eyeshadow Brush Beauty Blender Sponge Brush Cleansing Tool
Item Q&A
  • Question : Inquiry for the item from ver****Dec 03, 2019

    Which brush is best for applying liquid foundation?

    Answer : [Re] Inquiry for the item from ver****


    Hello!
    5D Precision Master brush (Big) is really good for both wet and dry application. It blends cream and wet foundation really well!

  • Question : Inquiry for the item from 211****Mar 13, 2019

    Hi,
    U have ready stock for the powder brush? How long it takes for delivery (Singapore )?

    Answer : [Re] Inquiry for the item from 211****

    Hi
    yes we have. delivery is about 2-5 working days. :)

  • Question : Inquiry for the item from lim****Sep 28, 2018

  • Question : Inquiry for the item from sbl****Jul 23, 2018

    Hi, I'm buying items fm MKUP products but cannot use the discount %?

    Answer : [Re] Inquiry for the item from sbl****

    Hi customer,

    Kindly check if it's already under daily deal or if it's under different shipping group (eg. one normal mail one qexpress)

MKUP® **NEW** Water Veil Glow Lip Balm
MKUP® **NEW** Water Veil Glow Lip Balm
Item Q&A
  • Question : Inquiry for the item from via****Nov 17, 2019

    Does this tint the lip? Wonder if the colour will stay

    Answer : [Re] Inquiry for the item from via****


    Hi Dear,
    Color stays and the color is obvious :)

  • Question : Inquiry related cancel and refund from reg****Jun 28, 2019

    Hi Seller,
    I have request for a refund in private message please kindly reply. My Order no 298400487. When you cancel my order you replied so fast and now I want to cancel my order you don't even reply or response. This is my first time purchase from MKUP, and sadly to say this is a very bad impression and experience with you.

    Answer : [Re] Inquiry related cancel and refund from reg****

    Hi GIn
    We are so sorry. Because we have passed your parcel to our courier team, and trying to retrieve back. We are checking with Warehouse whether they have fulfilled your order already.

  • Question : Inquiry for the item from swe****Mar 07, 2019

    Hi.. may i knw wat is e diff between this and the previous version of water veil???

    Answer : [Re] Inquiry for the item from swe****

    Hi
    New Water Veil is the upgraded version, with a improved color to the shade. You may like to test out at selected Watsons and Sasa where they carry our MKUP series. Thanks

    Question : [Re] Inquiry for the item from swe****

    Ok tks😃

    Answer : [Re] Inquiry for the item from swe****

    :) Have a great week ahead.

    Question : [Re] Inquiry for the item from swe****

    Ur price increase 12.90 to 15.90??

    Answer : [Re] Inquiry for the item from swe****

    Hi
    Promo ended yesterday on Sunday.

  • Question : Inquiry for the item from swe****Mar 11, 2019

    Price increase? 12.90 to 15.90??

    Answer : [Re] Inquiry for the item from swe****

    Hi dear
    Promo ended yesterday (Sunday). It started on last thursday.

  • Question : Inquiry for the item from ser****Feb 22, 2019

+View all Notice, FAQ, Q&A >>
MKUP® Calendula Deep Pore Cleansing Mousse
MKUP® Calendula Deep Pore Cleansing Mousse
Item Q&A
  • Question : Inquiry for the item from ths****Nov 07, 2019

  • Question : Inquiry for the item from may****Oct 24, 2019

    Hi,
    does the mousse cleaner need double cleansing? Can remove waterproof makeup?

    Answer : [Re] Inquiry for the item from may****


    Hi dear
    we would still recommend our make up remover to totally cleanse and remove all make up traces first, especially waterproof make up. This cleansing mousse is good for light make up removal. :)

  • Question : Inquiry for the item from Jas****Sep 30, 2019

  • Question : Inquiry for the item from nbe****Sep 22, 2019

    Hi when this cleansing mousse will be restock thanks

    Answer : [Re] Inquiry for the item from nbe****

    Hi Pls try again we have topped up! :)

  • Question : Inquiry for the item from hwe****Sep 10, 2019

    Hi, may I noe the mfg date ? Expiry date for this $11.90 product ? Thanks.

    Answer : [Re] Inquiry for the item from hwe****

    Hi
    Expiry is end 2021.

+View all Notice, FAQ, Q&A >>
MKUP Air Veil Mineral Fixing Powder
MKUP Air Veil Mineral Fixing Powder
Item Q&A
  • Question : Inquiry for the item from I00****Nov 04, 2019

    Hi, may I check the manufacture date for both items? Thanks

    Answer : [Re] Inquiry for the item from I00****


    Hi
    The New Mineral Fixing Powder in manufactured in 01/2019 :)

MKUP® Advance Oil Control Powder
MKUP® Advance Oil Control Powder
Item Q&A
  • Question : Inquiry for the item from I00****Nov 04, 2019

    Hi, may I check the manufacture date for both items? Thanks

    Answer : [Re] Inquiry for the item from I00****


    Hi the oil control powder is manufactured in 04/2019. :)

  • Question : Inquiry for the item from Joc****Sep 01, 2019

    Hi, may i know the full ingredients of both powder?

    Answer : [Re] Inquiry for the item from Joc****

    Hi
    Pls see attached :)

  • Question : Inquiry for the item from sho****Aug 06, 2019

    Does the pink case power contain spf?

    Answer : [Re] Inquiry for the item from sho****

    Hi
    It doesnt contain SPF.

  • Question : Inquiry related delivery from wei****Mar 10, 2019

  • Question : Inquiry for the item from yap****Aug 11, 2018

    Hi would like to find out if the green casing powder contains any talc and how much is its SPF?

    Answer : [Re] Inquiry for the item from yap****

    Hi customer,

    Attached is the ingredients list and it has no SPF

+View all Notice, FAQ, Q&A >>
[NEW Arrival] MKUP® Airy Volume Dry Shampoo
[NEW Arrival] MKUP® Airy Volume Dry Shampoo
Item Q&A
  • Question : Inquiry for the item from u2g****Nov 02, 2019

    Price is for 1 or 2?

    Answer : [Re] Inquiry for the item from u2g****


    Hi
    The price 20.90 is for 1 pc only.
    Thank you

  • Question : Inquiry for the item from gra****Oct 11, 2019

    Hi will you stock this ?

    Answer : [Re] Inquiry for the item from gra****

    Hi

    Let us check with Product Team :)

    Hi
    We will! Pls stay tune. Do follow us so that we will notify fellowers when we have new products :)
    (Oct 15, 2019 16:05)

    Question : [Re] Inquiry for the item from gra****

    Sure. Hear from you soon :)

    Answer : [Re] Inquiry for the item from gra****

    Hi
    Thank you :)

MKUP® Perfect 3 Essence Concealer
MKUP® Perfect 3 Essence Concealer
Item Q&A
  • Question : Inquiry related delivery from rab****Oct 14, 2019

    Hi, may I know when is the estimated date of delivery?

    Order no. 306547463

    Thanks.

    Answer : [Re] Inquiry related delivery from rab****

    Hi Babe
    Its been sent out to Qxpress :)

  • Question : Inquiry for the item from rab****Oct 03, 2019

    Hi, may I know when is the exipry for the concealer? Does this belongs to the new or old packaging?

    Answer : [Re] Inquiry for the item from rab****

    Hi
    Sorry for the delay
    Expiry Mar 2022 for new stock.

  • Question : Inquiry for the item from ann****May 19, 2019

    Hi may i know what is the manufacturing date for this concealer? Thanks.

    Answer : [Re] Inquiry for the item from ann****

    Hi
    The expiry is Mar 2020.

  • Question : Inquiry related delivery from ali****Oct 12, 2018

    Hi,
    If I place order today, when can I receive my item?

    Answer : [Re] Inquiry related delivery from ali****

    Hi!
    Sending out of parcel will be on Monday. U will receive it tuesday onwards, probably wednesday. Alternatively you can pick up at our store! :)

  • Question : Inquiry for the item from kin****Jul 18, 2018

    Full ingredients list for the concealer, eye palette and illuminating primer thanks :)

    Answer : [Re] Inquiry for the item from kin****

    Full ingredients list for the concealer, eye palette and illuminating primer thanks :)
    Expiry dates as well thank u

    Question : [Re] Inquiry for the item from kin****

    Hi customer,

    As Attached

    for primer :)
    (Jul 19, 2018 15:28)

    Hi customer,

    As Qpost does not allow us to attach mroe than one image, i will whatsapp you instead
    (Jul 19, 2018 15:29)

+View all Notice, FAQ, Q&A >>
MKUP® Miracle Whitening Body Cream 50g
MKUP® Miracle Whitening Body Cream 50g
Item Q&A
  • Question : Inquiry for the item from pha****Sep 29, 2019

    Does it come with any SPF or ?

    Answer : [Re] Inquiry for the item from pha****

    Hi
    Its a whitening moisturiser, but no SPF inside. :) Do check out our Sunscreen. You can apply both together,

  • Question : Inquiry for the item from ere****Nov 07, 2018

    Hi seller, the cream is a skin care product right? No need remove? And need to apply how many times?

    Answer : [Re] Inquiry for the item from ere****

    Hi
    Yes, it is a skincare product, therefore no need to remove. :) Thank u

  • Question : Inquiry for the item from ama****Nov 03, 2018

    May I have the cream content please?

    Answer : [Re] Inquiry for the item from ama****

    Hi
    Pls see attached image. :)

  • Question : Inquiry for the item from ama****Oct 28, 2018

    Is it safe to use for pregnant woman?

    Answer : [Re] Inquiry for the item from ama****

    Hi
    It should be fine for pregnant women as there is no harsh ingredients. But to be safe, we have attached the ingredients image here, u may want to consult your Gynae for safer advice. :)

MKUP® Makeup Happy Stick Primer Brush Eyebrow Mousse Cleanser Cleansing
MKUP® Makeup Happy Stick Primer Brush Eyebrow Mousse Cleanser Cleansing
Item Q&A
  • Question : Inquiry for the item from 240****Sep 16, 2019

  • Question : Inquiry for the item from sac****Aug 23, 2019

  • Question : Inquiry for the item from tjm****Sep 12, 2018

    Will u be restocking the calendula extract deep pore cleansing mousse?

    Answer : [Re] Inquiry for the item from tjm****

    Hi,

    It’s restocked already :)

  • Question : Inquiry for the item from h.j****Aug 25, 2018

    When will you restock Luminizing Satin Strobing Master?

    Answer : [Re] Inquiry for the item from h.j****

    Hi customer,

    It’s available on the mkup online store :)

  • Question : Inquiry for the item from h.j****Aug 25, 2018

    Hi seller, are your brushes made of animal fur? Thanks

    Answer : [Re] Inquiry for the item from h.j****

    Hi customer,

    Nope :)

+View all Notice, FAQ, Q&A >>
MKUP® Miracle Lip Treatment Repair Oil / Whitening Oil
MKUP® Miracle Lip Treatment Repair Oil / Whitening Oil
Item Q&A
  • Question : Inquiry for the item from fla****Sep 11, 2019

    Restock for whitening ?

    Answer : [Re] Inquiry for the item from fla****

    Hi!
    We are still waiting for Taiwan side to inform us whether they are restocking this SKU :) Meanwhile, you may want to try the Repair Oil for smooth pretty lips. :)

  • Question : Inquiry for the item from pcg****Jul 28, 2019

  • Question : Inquiry for the item from Won****Jun 25, 2019

  • Question : Inquiry for the item from ser****Mar 14, 2019

  • Question : SmellNov 03, 2016

    Any scent or smell of the lipstick?

    Answer : [Re] Smell

    Hi Babe, the lip pen iis food grade so it is safe even if you eat the product. It has a pleasant fragrance to it.

+View all Notice, FAQ, Q&A >>
MKUP® Q10 Moisturizing Mist | Superb Hydration . Regenerates . Repair
MKUP® Q10 Moisturizing Mist | Superb Hydration . Regenerates . Repair
Item Q&A
  • Question : Inquiry for the item from sk-****Aug 12, 2019

  • Question : Inquiry for the item from poi****Aug 07, 2019

  • Question : Inquiry for the item from cla****Mar 15, 2019

  • Question : Inquiry for the item from Aae****Feb 20, 2019

    Hello, what is the expiry date and manufacturing date?

    Answer : [Re] Inquiry for the item from Aae****

    Hi
    Manufacturing date is sep 2018. shelf life is 3years. :)

  • Question : Inquiry related delivery from Val****Nov 23, 2018

    Hi , how soon can I receive the products if i place order today?

    Answer : [Re] Inquiry related delivery from Val****

    Hi
    Orders will packed and dispatched on Monday. Should reach you mid week if no delay.

+View all Notice, FAQ, Q&A >>
Halal certified HOT FAVOURITES
Halal certified HOT FAVOURITES
Item Q&A
★BESTSELLER★ MKUP® Long Wearing Brow Art Design - 3 Natural Shades
★BESTSELLER★ MKUP® Long Wearing Brow Art Design - 3 Natural Shades
Item Q&A
  • Question : Inquiry for the item from chi****Jun 27, 2019

    Why the item manufacture day is Jul 2017? 3 years expired that mean next month is expired already?

    Answer : [Re] Inquiry for the item from chi****

    Hi Debbie,
    3 years of retail shelf life will be until 2020. :)

  • Question : Inquiry for the item from yii****Jun 25, 2019

    Hi, May i know expiry date? Thank you.

    Answer : [Re] Inquiry for the item from yii****

    Hi
    They expire July 2020.

  • Question : Inquiry for the item from ser****Jun 21, 2019

  • Question : Inquiry for the item from pag****Jun 20, 2019