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Q & A Lists
Item Question & Answer
MIKASAKI Thermo Pot (N-50A Model  / N38A Model)
MIKASAKI Thermo Pot (N-50A Model / N38A Model)
Item Q&A
Mika 602 Electrical Travel Adaptor
Mika 602 Electrical Travel Adaptor
Item Q&A
  • Question : Inquiry related delivery from bee****Oct 23, 2019

    Hello, how long does it take to ship to Taiwan if I order now?

    Will order 60pcs, how much is the price total in SGD including shipping?

    Answer : [Re] Inquiry related delivery from bee****

    Hi, the weight of 60pcs travel adaptor is about 2kg. The shipping will cost about $30-50, depneding on the delivery time you choose. The delivery time is 6-8 days or 21-49 days.

  • Question : Inquiry related delivery from dju****Aug 18, 2019

    Hi, if I order today, how soon can I receive my item by normal mail?

    Answer : [Re] Inquiry related delivery from dju****

    we will send out on the next working day. as for singpost delivery speed is usually 4 or 5 working days base on past experience

Mikasaki MND T5 28W Slim Fluorescent Light Fixture
Mikasaki MND T5 28W Slim Fluorescent Light Fixture
Item Q&A
Universal Plug Extension Power Socket (*Export*)
Universal Plug Extension Power Socket (*Export*)
Item Q&A
  • Question : Inquiry for the item from ahg****Mar 04, 2019

    Hi seller, does this power extension cable has CE logo?

    Answer : [Re] Inquiry for the item from ahg****

    Hi, This has a BS1363 rating

  • Question : Inquiry for the item from yeo****Oct 06, 2018

    Is there safety mark?

    Answer : [Re] Inquiry for the item from yeo****

    this is catered for oversea customers

LED Round Ceiling Light
LED Round Ceiling Light
Item Q&A
  • Question : Inquiry for the item from kir****Dec 11, 2018

    How much does installation cost?

    Answer : [Re] Inquiry for the item from kir****

    Hi, installation is done by external contractor. They usually charge around $70 to $150 depending on the complexity.

  • Question : Inquiry for the item from lee****Nov 22, 2018

    Hi seller,
    Is there any warranty? Thanks

    Answer : [Re] Inquiry for the item from lee****

    Hi, yes this comes with 12months warranty.

    Question : [Re] Inquiry for the item from lee****

    Can it be used in toilet/bathroom?

    Answer : [Re] Inquiry for the item from lee****

    The cover is what type of material?

    Question : [Re] Inquiry for the item from lee****

    yes, these are suitable for all indoor application. cover itself is made of acrylic.

    Answer : [Re] Inquiry for the item from lee****

    Thanks for the reply.
    For toilet, with brighter light, which to select?
    Tks

    Question : [Re] Inquiry for the item from lee****

    if you require brighter then 18w will be the better choice, otherwise 12w will be sufficient for toilet/store room also

    Answer : [Re] Inquiry for the item from lee****

    Currently, I'm using flourescent tube 18W.
    If using LED 12W, is it same brightness as flourescent tube 18W? Thanks

    Question : [Re] Inquiry for the item from lee****

    12w will be brighter

    Answer : [Re] Inquiry for the item from lee****

    Thanks for reply.
    Sorry for typi error, mine currently is 18W flourescent tube, is it equal brightness as LED 12W. Thanks.

    Question : [Re] Inquiry for the item from lee****

    normal small round fluorescent should be 22w, 12w led will be as bright. 18w led will be brighter

Mika 600 Universal Electrical Travel Adaptor
Mika 600 Universal Electrical Travel Adaptor
Item Q&A
  • Question : Inquiry for the item from sha****Nov 05, 2018

    Hi,

    Is this suitable for 15A power point?

    Answer : [Re] Inquiry for the item from sha****

    hi, this is not suitable.

Mikasaki MND T5 21W Slim Fluorescent Light Fixture
Mikasaki MND T5 21W Slim Fluorescent Light Fixture
Item Q&A
  • Question : Inquiry for the item from may****Sep 30, 2018

    Hi may I know what is the length of this item ?

    Sandy

    Answer : [Re] Inquiry for the item from may****

    Hi, total length including the fixture is approximately 95cm long.

  • Question : Can link together?Aug 27, 2018

    Can these fixtures be linked together to form a longer light, and do you sell the two-pin connectors?

    Answer : [Re] Can link together?

    hi, yes it can be linked up to a max of 10 fixtures. each set of light fixture does include a short connector to connect the fixture bumper to bumper.

MIKASAKI 1.7L Cordless Kettle Jug (MK170S Model)
MIKASAKI 1.7L Cordless Kettle Jug (MK170S Model)
Item Q&A
  • Question : Inquiry for the item from ang****Aug 27, 2018

    Will new blue colour kettle be restock soon ?

    Answer : [Re] Inquiry for the item from ang****

    hi, thank you for your interest. the cable is approximately 0.6m long due to safety mark regulation. blue colour model will not be restock at the moment until further notice.

    Question : [Re] Inquiry for the item from ang****

    Noted. Then not suitable for me. Thank you.

    Answer : [Re] Inquiry for the item from ang****

    welcome

  • Question : Inquiry for the item from ang****Aug 27, 2018

    Can advise is the power cord at least 1.5m. If not, can there be a version 1.5m in length or more ?

    Answer : [Re] Inquiry for the item from ang****

    Hi, the power cord is approximately 0.6m because of safety mark regulation. If you require any longer than that, the only way is to use an extension socket.

  • Question : Bidding itemNov 04, 2016

    During the bidding, it was shown to be blue for selection. Now it is grey only. Also, I prefer to collect it at the shop, no need for Qexpress. Please have option for self-collection. If no blue and can't self-collect, I will not go ahead with the purchase.

    Answer : [Re] Bidding item

    Dear buyer,
    thank you for your interest.

  • Question : Please Quickly Add Self-Collection OptionOct 29, 2016

  • Question : Is Cover Completely Stainless Steel?Oct 22, 2016

    Hi, is the inside of the lid cover completely stainless steel or mixture of stainless steel and plastic like the outside? If got plastic, it will give a terrible smell as my old kettle did. Please advise. Thanks.

    Answer : [Re] Is Cover Completely Stainless Steel?

    Dear customer
    Thank you for your interest in our product.
    The interior body and the inside of the lid cover is made of 304 stainless steel. There is no odour. this kettle comes with a double-wall system, the insulation is better and the water stays hot for a longer time.

    best regards
    MIKASAKI

    Question : [Re] Is Cover Completely Stainless Steel?

    Thanks for your answer. But you took 4 days to answer; now the group buy is over. Is there any more group buy?

    Answer : [Re] Is Cover Completely Stainless Steel?

    Dear customer
    sorry for the delay. For future enquiry, we will reply within 3 working days. we are planning to do another group buy for other products. pls keep a lookout for it.

    Thank you for your interest in our product

    Best regards
    MIKASAKI

+View all Notice, FAQ, Q&A >>
Mikasaki MND T5 8W Slim Fluorescent Light Fixture
Mikasaki MND T5 8W Slim Fluorescent Light Fixture
Item Q&A
  • Question : Inquiry from jen****Aug 20, 2018

Mika 606 Universal Electrical Travel Adaptor
Mika 606 Universal Electrical Travel Adaptor
Item Q&A
  • Question : White in colour or Creamy-White?Aug 20, 2018

    May I know this plug is White in colour or Creamy-White?

    Answer : [Re] White in colour or Creamy-White?

    hi, this is white colour, not cream white.

Mika 605 Universal Electrical Travel Adaptor
Mika 605 Universal Electrical Travel Adaptor
Item Q&A
  • Question : Delivery time or pick upFeb 12, 2018

    Please inform if this item is on stock (10 pcs) in Singapore as we're travelling to China 19.02.2018 and due to public holidays need to receive or pick up latest on Thursday.

    Brgds
    Birger L.

    Answer : [Re] Delivery time or pick up

    Hi. Yes we have stock for 10pcs. Once you place your order and opt for self collect, you can do it anytime between 9am to 5.30pm. If you choose delivery by singpost, we will send it out latest by tomorrow morning.