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Q & A Lists
Item Question & Answer
Xiaomi 55-inch 4K Ultra HD Smart LED TV Digital Ready Android TV with Google Playstore Youtube
Xiaomi 55-inch 4K Ultra HD Smart LED TV Digital Ready Android TV with Google Playstore Youtube
Item Q&A
  • Question : Inquiry for the item from mar****Jan 22, 2020

  • Question : Inquiry related delivery from kwo****Jan 19, 2020

    Hi, i am planning to get your promo 55” xiaomi 4S tv. May i know if under groupbuy.. will i still receive it soon? Like before cny?

    Answer : [Re] Inquiry related delivery from kwo****

    H, Yes it is all 100% ready in stock. We can deliver to you before CNY for sure, or you can even self collect tml morning if urgent as well. It is all 100% ready in stock.
    The groupbuy bascially indictes the promo that is running. we ship within 1-2 days for the items.

    These are all Global English sets.
    They are all 100% in english interface.

    you can watch local SG TV right out from the box. WE give you the digitial antenna too. Hi, It is a Digitial TV ready TV with built in Dvd-T2, no need any setup box.

    These are all the FULL englsih global TV sets from Xiaomi:
    Global TV models are L32M5, L43M5 and L55M5

    The 43 and 55 inch model is A55 2gb RAM. very fast loading time.

    These are the very latest models of TV from Xiaomi and comes with built in Digital tuner and Andriod Smart TV with google Playstore within. Thank you for the interest.

    We are the appionted local Xiaomi Partner store and all warranty, service and support is assured.

(▼44%) [Promotional Offer] Xiaomi MiJia RoboRock Robot Vacuum Cleaner 2 with Local Warranty
(▼44%) [Promotional Offer] Xiaomi MiJia RoboRock Robot Vacuum Cleaner 2 with Local Warranty
Item Q&A
  • Question : Inquiry for the item from aud****Jan 21, 2020

  • Question : Inquiry for the item from ksp****Jan 11, 2020

    Is the additional mop original parts? I am referring to Xiaomi Roborock 2 mopping clothes. 2 for $15.
    Is it third party part or authentic?
    I intent to add to my purchase.

    Answer : [Re] Inquiry for the item from ksp****

    HI ,it is 100% orginal Roborock Mopping cloth. with orginal packaging and serial no.
    Qoo store is an appointed authorised Local Xiaomi Partner store and all accessories are 100% orginal.
    Rest assured. Thank you for the interest.

  • Question : Inquiry for the item from viv****Jan 05, 2020

    Hi, can the existing Virtual walls from the Xiaomi Gen 1 be used on Xiaomi Gen 2 and Hydra S7 models? And can we do self collect?

    Answer : [Re] Inquiry for the item from viv****

    Hi, yes can be used for Gen 2 as well. Hydra S7 has a virtual wall function on the APP itself, therefore tape is not needed. Thank you.

  • Question : Inquiry for the item from 240****Dec 31, 2019

    Pse advise Hydra S7 is this the Xiaomi brand?

    Answer : [Re] Inquiry for the item from 240****

    Hi ,it is from Xiaomi robot manufacturer as well.
    But the APP is designed locally and we host the server locally too to give you a more stable APP and connection.
    The Hydra S7 is the current latest model fr Xiaomi Manufacturer
    and comes with some improvements.
    It is one of the only robot in the Market worldwide currently which supports 5G conneciton.
    Stronger suction at 2300PA and longer battery life at 5800PA.
    The S7 comes with higher battery capacity and full app features that allow the user complete control of the robot like 5 muiti maps saved within, room recgonition, area merge and divide.
    Schdule the robot to run at your desired timing at each specifc area you request.

    The Latest Hydra S7 comes with Scrubbing Function, whereby it cleans in a back and forth Y-directional motion, getting a more through clean and removes tough stains
    Qoo is having a launch promotion for the very latest 2019 Hydra S7 model. l. It is usually priced at USD399 on other market places.
    Thank you.

  • Question : Inquiry for the item from dia****Dec 31, 2019

    Dear Seller

    Im interested on s7. There is optional purchase of the brush and filters. Which one is meant for s7?

    Thank u

    Cheers
    Dianna

    Answer : [Re] Inquiry for the item from dia****

    Hi ,you may add on in the options. They are the same as the xiaomi Robots type. Thank you.

+View all Notice, FAQ, Q&A >>
Xiaomi DREAME V9 Pro Cordless Vacuum Cleaner | 20 000 Pa Suction Power | Long Battery Life
Xiaomi DREAME V9 Pro Cordless Vacuum Cleaner | 20 000 Pa Suction Power | Long Battery Life
Item Q&A
  • Question : Inquiry related delivery from Vht****Jan 21, 2020

  • Question : Inquiry for the item from noe****Jan 20, 2020

  • Question : Inquiry for the item from 237****Jan 19, 2020

    Hi, for the dreame v10,
    1. the floor brush can remove to wash?
    2. the various filter can remove and wash?

    Answer : [Re] Inquiry for the item from 237****

    Yes. all can be removed and it all washble. simply dry and re use and will work perfectly. Thank you for the interest.

  • Question : Inquiry from 237****Jan 18, 2020

    Do they have the manuial in english

    Answer : [Re] Inquiry from 237****

    Hi, The manual is in english .Thank you.

  • Question : Inquiry for the item from pin****Jan 18, 2020

+View all Notice, FAQ, Q&A >>
【Local Warranty】★【Xiaomi TV】Xiaomi Global Set Mi TV 43 / 55  IN DVB-T2/C Voice Control 5G WIFI
【Local Warranty】★【Xiaomi TV】Xiaomi Global Set Mi TV 43 / 55 IN DVB-T2/C Voice Control 5G WIFI
Item Q&A
  • Question : Inquiry related delivery from lon****Jan 21, 2020

  • Question : Inquiry for the item from joo****Jan 21, 2020

  • Question : Inquiry related delivery from glo****Jan 19, 2020

    Hi.. if I get now can it be delivered by this Thursday?

    Answer : [Re] Inquiry related delivery from glo****

    HI, yes. 100% can delvier before CNY, All are in stock now send us the order id and will assist to expedite your order too.

  • Question : Inquiry for the item from 236****Jan 18, 2020

    Hi, i would like to purchase the 55" xiaomi tv. May i know is it possible to get the item before next Thursday? I can self collect too. Please advise. Thanks.

    Answer : [Re] Inquiry for the item from 236****

    HI yes. 100% you can self collect monday (tml) morning too. send us the order id and we will assist to expedite it. You can come tml moring to IMM for the self collecton if desired too and you can bring back and use it right away.

    It comes with google playstore and youtube built in.
    Yes. you can watch netflix too. it comes with built in Google playstore, Youtube and dvb-T2 built in.
    you can watch local SG TV right out from the box. WE give you the digitial antenna too. Hi, It is a Digitial TV ready TV with built in Dvd-T2, no need any setup box.

    These are all the FULL englsih global TV sets from Xiaomi:
    Global TV models are L32M5, L43M5 and L55M5

    The 43 and 55 inch model is A55 2gb RAM. very fast loading time.

    These are the very latest models of TV from Xiaomi and comes with built in Digital tuner and Andriod Smart TV with google Playstore within. Thank you for the interest.

    We are the appionted local Xiaomi Partner store and all warranty, service and support is assured.

  • Question : Inquiry related delivery from jon****Jan 18, 2020

    Hi, can I order now but only deliver 1st Feb? Appreciate your advice. Thanks

    Answer : [Re] Inquiry related delivery from jon****

    HI, Yes. we can arrange for it. kindly send us the order id and we will make a note to installer for 1st feb delviery. Thank you.

+View all Notice, FAQ, Q&A >>
[LOCAL WARRANTY] Xiaomi Global ENGLISH Set Mi TV 32 / 43 / 55 INCH DVB-T2/C Voice Control 5G WIFI
[LOCAL WARRANTY] Xiaomi Global ENGLISH Set Mi TV 32 / 43 / 55 INCH DVB-T2/C Voice Control 5G WIFI
Item Q&A
  • Question : Inquiry for the item from pau****Jan 21, 2020

  • Question : Inquiry related delivery from ang****Jan 21, 2020

  • Question : Inquiry related delivery from alv****Jan 21, 2020

  • Question : Inquiry related delivery from Ser****Jan 20, 2020

  • Question : Inquiry related delivery from hen****Jan 19, 2020

    If I order today, when can I receive the tv?

    Answer : [Re] Inquiry related delivery from hen****

    HI, it is all ready stock we will ship within 1-2 working days and 100% at doorstep before CNY can be assured. Thank you for the interest.

+View all Notice, FAQ, Q&A >>
【INTRODUCTORY OFFER❗】★2019 HYDRA S7 Robot Vacuum //5G connectivity+APP+Vacuum+Mop // Local Warranty
【INTRODUCTORY OFFER❗】★2019 HYDRA S7 Robot Vacuum //5G connectivity+APP+Vacuum+Mop // Local Warranty
Item Q&A
  • Question : Inquiry for the item from tra****Jan 21, 2020

  • Question : Inquiry for the item from jen****Jan 20, 2020

  • Question : Inquiry for the item from jos****Jan 20, 2020

  • Question : Inquiry for the item from Ros****Jan 18, 2020

  • Question : Inquiry for the item from ang****Jan 18, 2020

    Hello, would you be able to list the items included for the accessories bundles? Does it only includes extra 2 side brushes and cloths. Thanks.

    Answer : [Re] Inquiry for the item from ang****

    HI, yes. Qoo will include 2 side brushes and cloths free with abalone for the CNY promotion.
    The package comes with spares within as well.
    HI, The Hydra S7 is the latest model we have currently and comes with some add on compared to the Viomi V2 pro and Roborock S5 and S6 models.
    The S7 comes with higher battery capacity and full app features that allow the user complete control of the robot like 5 muiti maps saved within, room recgonition, area merge and divide.
    Schdule the robot to run at your desired timing at each specifc area you request.
    The S7 is also currently one of only models worldwide with 5G connectivity.
    The Latest Hydra S7 comes with Scrubbing Function, whereby it cleans in a back and forth Y-directional motion, getting a more through clean and removes tough stains
    You can even adjust the suction power and it has a water pump within and you can adjust the water flow to your desired level based on floor type.
    Thank you for the interest.

+View all Notice, FAQ, Q&A >>
(▼44%) [Introductory Offer] Qoo10 Exclusive Suzuka 5-in 1 Vacuum and Mopping Robot (7000+ Reviews)
(▼44%) [Introductory Offer] Qoo10 Exclusive Suzuka 5-in 1 Vacuum and Mopping Robot (7000+ Reviews)
Item Q&A
  • Question : Inquiry for the item from jes****Jan 21, 2020

  • Question : Inquiry from ya5****Jan 21, 2020

  • Question : Inquiry for the item from mcj****Jan 21, 2020

  • Question : Inquiry for the item from 210****Jan 20, 2020

  • Question : Inquiry for the item from tan****Jan 18, 2020

+View all Notice, FAQ, Q&A >>
【CNY FREE MITE PROMO!!】Minihelpers Trojan SGP8 12000Pa | Cordless Handheld Vacuum| Flagship Model❗
【CNY FREE MITE PROMO!!】Minihelpers Trojan SGP8 12000Pa | Cordless Handheld Vacuum| Flagship Model❗
Item Q&A
  • Question : Inquiry for the item from shi****Jan 20, 2020

  • Question : Inquiry for the item from whi****Jan 19, 2020

    is a vacuum stand? If I get the water tank + battery pack, do I get mop pads as well? Or just buy separate? What is the capacity of the water tank?

    Answer : [Re] Inquiry for the item from whi****

    I mean what is a vacuum stand?

    Question : [Re] Inquiry for the item from whi****

    HI, the vacuum stand is a useful add on for storage of the vacuum and parts. It hold the cordless vacuum in an upright postion. This is for easy storage and for users that do not want to mount the cordless vacuum by drilling into the wall. The package comes with a wall mount holder too.
    Yes. The add on bundle will include the cloths within too.
    The water tank is 670ml in capacity when full, you can top up to desired level when usage.
    The Trojan SGP18 pro comes with a more powerful and slient Suction motor and comes with a Grade 11 HEPA filter and can easily collect and filter very fine dust and particles of 0.03 microns in size.
    The SGP18 Pro + model is the latest model currently.
    The new improved models comes with an LED light brush head and a new designed suction motor that is stronger and water nd water resistant as well.
    It has a highly powerful suction and is equipped with revolving brush attachment.
    We have 100% confidence of the durablily and provide 1 year warranty for it too

  • Question : Inquiry related delivery from cel****Jan 17, 2020

  • Question : Inquiry for the item from 4gr****Jan 17, 2020

  • Question : Inquiry for the item from Soh****Jan 17, 2020

    Is there a soft non scratch brush head for 18 Pro+ suitable for parquet flooring?

    Answer : [Re] Inquiry for the item from Soh****

    HI, it is non scratch brush head. The brush head is very very soft bristle and 100% safe for use on parquet flooring. Thank you.

+View all Notice, FAQ, Q&A >>
Xiaomi VIOMI 2050W/2L Smart Instant Heating Water Dispenser | Fast Heating / 2L / 5 Mode / 2050W /
Xiaomi VIOMI 2050W/2L Smart Instant Heating Water Dispenser | Fast Heating / 2L / 5 Mode / 2050W /
Item Q&A
  • Question : Inquiry related delivery from app****Jan 19, 2020

    Hi Seller

    I saw the same posting from you on ezbuy :)
    if i order from ezbuy, will this delivery be within a week or will it be longer time ?

    Pls advise.

    thanks

    Answer : [Re] Inquiry related delivery from app****

    HI, the delviery will be fastest via qoo10. Thank you.

    Question : [Re] Inquiry related delivery from app****

    thanks :) if i submit tonight, will i be able to receive the item on Thur or Fri ? Checking as I need to confirm either to send to my office or to home. If it is too rush, then i will order after cny. thanks!

    Answer : [Re] Inquiry related delivery from app****

    Hi, yes the water dispensers will arrive by the end of the week to your doorstep. Thank you.

  • Question : Inquiry for the item from app****Jan 19, 2020

    Hi Seller

    It is stated: cannot use tap water.
    I hv filter water and can drink without boiling. Can I use filter water for this dispenser ?

    thanks!

    Answer : [Re] Inquiry for the item from app****

    Hi yes. filtered water will work perfectly with the dispenser. Singapore tap water is still fine for drinking. As the dispenser has several options of temperature when dispensing water.

    Room temp, 50 degree, 80 degrees, 90 degress and 100 degrees boiling water in seconds.

    In some countries where water from tap may not be suited for direct consumption, it is not heated at all when room temprature option is selected to be dispensed. Thus the dispenser does not recommned tap water. Thank you for the interest.

  • Question : Inquiry related delivery from Jes****Jan 15, 2020

    If I order item today, when will item be shipped out?

    Answer : [Re] Inquiry related delivery from Jes****

    Hi, please expect at doorstep in 3-5 days. Thnak you.

Xiaomi Viomi V2 Pro Robot Vacuum | Smart Water Tank
Xiaomi Viomi V2 Pro Robot Vacuum | Smart Water Tank
Item Q&A
  • Question : Inquiry for the item from 233****Jan 16, 2020

    Hi, my water tank suddenly stop dispensing water, hence, I can't set function to work vaccum then mop. But the full water tank works.....do you sell the filter + water tank replacament>

    Answer : [Re] Inquiry for the item from 233****

    Hi. Qoo team can assist.
    Kindly bring to Qoo Robot Care Center at

    IMM Building (warehouse/ office side - cut through Kopitiam on level 3)
    2 Jurong East Street 21 #03-178
    S609601

    Mon-Fri 11.00am-5.30pm
    Sat 10.00am-12.00 noon

    Qoo team can assist on the spot as well. No prior arrangement is required. Thank you.

  • Question : Inquiry for the item from pom****Jan 02, 2020

  • Question : Inquiry for the item from 233****Dec 12, 2019

    Hi seller

    Do you have ready stocks for this item?

    Answer : [Re] Inquiry for the item from 233****

    Hi, yes we have ready stocks. You may expect to receive within 1-3 business days. Thank you.

  • Question : Inquiry for the item from sch****Nov 11, 2019

  • Question : Inquiry for the item from dia****Oct 25, 2019

    Do you sell the Viomi hepa filter separately? Got the machine from you previously. Pls advise link.

    Answer : [Re] Inquiry for the item from dia****

    Hi, please purchase accessories for Viomi here.https://www.qoo10.sg/item/ACCESSORIES-FOR-VIOMI-V2-PRO-ROBOT-VACUUM-CLEANER/657967142

    Thank you.

+View all Notice, FAQ, Q&A >>
【ONE DAY SALE❗】SPARTAN S10 MAX 18.5kPA Suction Power | Cordless Vacuum | All New Flagship Model❗
【ONE DAY SALE❗】SPARTAN S10 MAX 18.5kPA Suction Power | Cordless Vacuum | All New Flagship Model❗
Item Q&A
  • Question : Inquiry for the item from Nrl****Jan 16, 2020

    Hi can i just buy the brush? How much is it?

    Answer : [Re] Inquiry for the item from Nrl****

    Hi, you may purchase additional accessories from the link attached,

    https://www.qoo10.sg/item/ORIGINAL-ACCESSORIES-FOR-SPARTAN-S10-MAX-CORDLESS-HANDHELD-VACUUM/647992658

    Thank you

  • Question : Inquiry for the item from ade****Jan 02, 2020

    Hi,
    What is the battery packet, filter and brush use for?

    Answer : [Re] Inquiry for the item from ade****

    Hi ,the battery is a spare battery for the cordless vacuum for a quick swap during prolonged operations. You may do a quick swap of the interchangable battery within and extend the working duration.
    The options of brush anbd filter are good replacement to have to keep the vacuum running in tip top condition.

    The Spartan S10 MAX is the new and improved 2019 model with stronger suction, larger battery capacity and great value and performance as well. This is the current latest launched model.
    The Spartan S10 MAX + model offers 18500 PA of suction power, comparable to any of the cordless vacuums currently in the market.

    You can see the actual product videos and the cordless vacuum picks up large objects like beans and even 1 dollar coins easily and all large objects and debris are collected nicely into the dustbin from the high suction genrated.
    It offers great durabilty as well and we are offering a free 1 year warranty with the purchase.
    Thank you for the interest.

  • Question : Inquiry for the item from hom****Dec 21, 2019

    Hi does the s10max have one or two power setting during operation?

    Answer : [Re] Inquiry for the item from hom****

    *S10max+

    Question : [Re] Inquiry for the item from hom****

    HI, there is 100% 2 speed settings for both models. as seen in the videos. Please press the +/- at the top of the handle for simple switching of the power during usage will do. Thank you.

  • Question : Inquiry for the item from ted****Dec 15, 2019

  • Question : Inquiry for the item from dra****Dec 11, 2019

+View all Notice, FAQ, Q&A >>
[Promotional Offer] Xiaomi Gen 1 Robot Vacuum with Local Warranty - MinihelpersSG
[Promotional Offer] Xiaomi Gen 1 Robot Vacuum with Local Warranty - MinihelpersSG
Item Q&A
  • Question : Inquiry for the item from aar****Jan 11, 2020

    Is it 3 pin plug?

    Answer : [Re] Inquiry for the item from aar****

    Hi, Yes. local 3 pin plug. Thank you.

  • Question : Inquiry from abb****Jan 05, 2020

    I would like to order this , but I couldn’t get cart coupon $30...

    Answer : [Re] Inquiry from abb****

    please get the cart coupon here:

    https://www.qoo10.sg/sp/4222?dak=&trg=m&__da_seqno=648110523

    click on apply coupon at checkout page.

  • Question : Inquiry for the item from jas****Nov 27, 2019

    May I know if this robot vacuum will scratch the base of my wardrobe and tv console?

    Answer : [Re] Inquiry for the item from jas****

    Hi, The robot comes with a cushioned front bumper and barely touches and furniture. You may affix a boundary tape across the areas as well and it will block it off completely. Thank you for the interest.

  • Question : Inquiry for the item from min****Nov 17, 2019

  • Question : 来自Jea****会员的商品咨询。Sep 16, 2019

+View all Notice, FAQ, Q&A >>
[NEW] ILIFE W400 Floor Washing Robot Voice Assistance Navigation Large Water Tank Kitchen Cleaning
[NEW] ILIFE W400 Floor Washing Robot Voice Assistance Navigation Large Water Tank Kitchen Cleaning
Item Q&A
  • Question : Inquiry for the item from fel****Jan 05, 2020

    How do I get the $30 discount coupon? I can only see $10 available.

    Answer : [Re] Inquiry for the item from fel****

    grab the coupon here:

    https://www.qoo10.sg/sp/4222?dak=&trg=m&__da_seqno=648110523

    apply at checkout will do. Thank you.

  • Question : Inquiry for the item from Ela****Dec 18, 2019

  • Question : Inquiry for the item from zen****Nov 08, 2019

  • Question : Inquiry related delivery from cxu****Oct 09, 2019

    Hi I have purchased two iLIFE W400 from you yesterday - its stated that delivery is one day. Can you share information on when I might be able to receive my item?

    Answer : [Re] Inquiry related delivery from cxu****

    please expect it by tml.

    Thnak you

    Tracking: SGP150632862

  • Question : Inquiry for the item from Ela****Sep 16, 2019

    May I know the height of this robot?

    Answer : [Re] Inquiry for the item from Ela****

    Hi, It is 12cm in height. Thank you.

+View all Notice, FAQ, Q&A >>
ACCESSORIES FOR TROJAN SGP8 CORDLESS HANDHELD VACUUM
ACCESSORIES FOR TROJAN SGP8 CORDLESS HANDHELD VACUUM
Item Q&A
  • Question : Inquiry for the item from kit****Jan 02, 2020

    Water tank comes with mop is it the mop cloth? Tks

    Answer : [Re] Inquiry for the item from kit****

    Yes. it will incode 2 mop pads within .Thank you.

  • Question : Inquiry for the item from wai****Dec 20, 2019

  • Question : Inquiry for the item from kij****Dec 14, 2019

    Hi, I have a sgp18pro+. Just to check is the LED cleaning head module suitable for this model? And may I know will the LED cleanhead module come with the roller brush?

    Answer : [Re] Inquiry for the item from kij****

    HI, YEs. The LED Head brush is suitable for the mdeol. YEs it will include 1 roller brush within. Thank you.

    Question : [Re] Inquiry for the item from kij****

    Thank u. Will place the order.

    Answer : [Re] Inquiry for the item from kij****

    Thank you

  • Question : Inquiry for the item from lss****Dec 01, 2019

    What’s the difference between main brush and LED main brush?

    Answer : [Re] Inquiry for the item from lss****

    HI, it is the type of brush head you hace, The brush length for the LED main brush head is longer. Thank you.

  • Question : 来自sun****会员的商品咨询。Oct 18, 2019

    I order water tank ,is it come with mop ?

    Answer : [Re] 来自sun****会员的商品咨询。

    Hi, yes it comes with mop. Thank you.

+View all Notice, FAQ, Q&A >>
[Introductory Offer] Suzuka Smart - COAYU Vacuum and Mopping Robot // APP Control + LDS + Mopping
[Introductory Offer] Suzuka Smart - COAYU Vacuum and Mopping Robot // APP Control + LDS + Mopping
Item Q&A
  • Question : Inquiry for the item from ruh****Jan 01, 2020

  • Question : Inquiry for the item from ruh****Dec 31, 2019

    hi.. are the instructions of the item in English or in chinese? is the stock still available..

    Answer : [Re] Inquiry for the item from ruh****

    Hi it is ready stock .yes. we can send you english manual.

ACCESSORIES FOR SPARTAN S10 MAX CORDLESS HANDHELD VACUUM
ACCESSORIES FOR SPARTAN S10 MAX CORDLESS HANDHELD VACUUM
Item Q&A
  • Question : Inquiry for the item from nor****Dec 31, 2019

    Hi, can for the Spartan S10 accessories, is the charging adapter the same for both the 14000PA and 18500PA models?

    Answer : [Re] Inquiry for the item from nor****

    Hi ,yes. the charging adatpor for both models is the same. Thank you.

  • Question : Inquiry related delivery from rac****Apr 13, 2019

Accessories for Neato
Accessories for Neato
Item Q&A
  • Question : Inquiry for the item from psw****Dec 30, 2019

  • Question : Inquiry for the item from she****Dec 08, 2019

  • Question : Inquiry for the item from twi****Sep 13, 2019

    Hi, are the ultra high performance filters genuine? if not, how different are they from the originals. would you be able to provide a close up pic of the filter mesh? thank you!

    Answer : [Re] Inquiry for the item from twi****

    HI, They are orginal and exacting. Send us the order id and we can assist to ensure as well. Thank you.

  • Question : Inquiry for the item from ele****Apr 14, 2019

  • Question : Inquiry for the item from yh_****Dec 12, 2017

+View all Notice, FAQ, Q&A >>
[ORIGINAL] ACCESSORIES FOR XIAOMI MIjia Roidmi
[ORIGINAL] ACCESSORIES FOR XIAOMI MIjia Roidmi
Item Q&A
  • Question : Inquiry for the item from iva****Dec 26, 2019

  • Question : Inquiry for the item from cha****Dec 27, 2019

    Does the pair of filter come with that piece of thin gray sponge?
    If not, do you sell them?

    Answer : [Re] Inquiry for the item from cha****

    Hi, yes. it comes with it, The grey sponge.

  • Question : Inquiry for the item from sul****Dec 03, 2019

    Hello. Do you sell the shaft part like in the attached picture?

    Answer : [Re] Inquiry for the item from sul****

    Yes. can find it at the center:

    Hi. Qoo team can assist.
    Kindly bring to Qoo Robot Care Center at

    IMM Building (warehouse/ office side - cut through Kopitiam on level 3)
    2 Jurong East Street 21 #03-178
    S609601

    Mon-Fri 11.00am-5.30pm
    Sat 10.00am-12.00 noon

    Qoo team can assist on the spot as well. No prior arrangement is required. Thank you.

  • Question : Inquiry for the item from val****Dec 01, 2019

    Hi I currently own a roidmi S1. Can the accessories be used?

    Answer : [Re] Inquiry for the item from val****

    HI, yes. it will fit. Thank you.

  • Question : Inquiry for the item from ter****Sep 06, 2019

+View all Notice, FAQ, Q&A >>
[ORIGINAL] ACCESSORIES FOR XIAOMI MIjia RoboRock
[ORIGINAL] ACCESSORIES FOR XIAOMI MIjia RoboRock
Item Q&A
  • Question : Inquiry for the item from joe****Dec 28, 2019

    Hi there.

    I am using Roborock S5.

    Which is the correct hepa filter, side brush and the rollaways brush!

    Answer : [Re] Inquiry for the item from joe****

    HI, please get under Mi Robot gen 2 Roborock type. Thank you.

  • Question : Inquiry for the item from Gav****Aug 10, 2019

  • Question : Inquiry for the item from ema****Jul 23, 2019

  • Question : Inquiry for the item from rmd****Jul 21, 2019

    How many pcs of mop cloth for $16.99? 1 or 2 pcs?

    Answer : [Re] Inquiry for the item from rmd****

    HI, IT will be 2 pcs. Thank you.

  • Question : Inquiry for the item from cry****Jul 13, 2019

    Hi,

    Are these accessories compatible with roborock s6?

    Answer : [Re] Inquiry for the item from cry****

    Hi, It will work perfectly with the Roborock models. Thank you.

+View all Notice, FAQ, Q&A >>
[Buddy Deal] Xiaomi MIJIA ROBOROCK Vacuum Cleaner 2 with Local Warranty
[Buddy Deal] Xiaomi MIJIA ROBOROCK Vacuum Cleaner 2 with Local Warranty
Item Q&A
  • Question : Inquiry for the item from haz****Dec 27, 2019

    Hi, may i know the whole dimension with the charging dock?

    Answer : [Re] Inquiry for the item from haz****

    Hi it is 15cm x 10cm x 12 cm,

  • Question : Inquiry from ala****Dec 08, 2019

    Hi. If after warranty. Where can we sent it for service?

    Answer : [Re] Inquiry from ala****

    Hi. Qoo team can assist.
    Kindly bring to Qoo Robot Care Center at

    IMM Building (warehouse/ office side - cut through Kopitiam on level 3)
    2 Jurong East Street 21 #03-178
    S609601

    Mon-Fri 11.00am-5.30pm
    Sat 10.00am-12.00 noon

    Qoo team can assist on the spot as well. No prior arrangement is required. Thank you.

  • Question : Inquiry for the item from pet****Jul 31, 2019

    If I buy the buddy deal, can 2 roborock cleaners work in one house?
    One cleaner in one part of house and the other cleaner in another part of house. Does the mobile app works with more than one cleaner?

    Answer : [Re] Inquiry for the item from pet****

    HI, 2 robots can run in 1 home and The APP can use with muitiple robots as well. YEs. You can use on differnent parts of the house and control them sealmessly with 1 device as well. Thank you for the interest.

  • Question : Inquiry for the item from Jac****Feb 10, 2019

  • Question : Are both vacuum cleaner the same model?Sep 28, 2018

    Hi, can I ask if both vacuum cleaners are the same model? They are just different in colour right?Thanks

    Answer : [Re] Are both vacuum cleaner the same model?

    HI, Yes. They are both the same latest roborock Gen 2 model from Xiaomi with Smart water Tank features.
    The Roborock on Qoo store is the the latest editon as well.
    Qoo is having a 1 day special sale and it is on best deal promotion currently.
    Qoo store is the authorised Mi Robot seller and is staffed with Authorised technicians for on the spot service and support.
    Qoo xiaomi technician at Dedicated Care center will assist with all service and support on the spot.
    Qoo does offer excellent value and promotion for the model too. It is currently ready in stock and on best deal pricing.

+View all Notice, FAQ, Q&A >>
ORIGINAL BATTERY FOR XIAOMI MI ROBOT/ ROBOROCK
ORIGINAL BATTERY FOR XIAOMI MI ROBOT/ ROBOROCK
Item Q&A
  • Question : Inquiry for the item from edw****Dec 26, 2019

    will it work with xiaomi first gen vaccum?

    Answer : [Re] Inquiry for the item from edw****

    HI, yes. works perfect with xiaomi gen 1 robot. Thank you.

  • Question : Inquiry for the item from des****Oct 18, 2019

    Hi do you stock available to send to indonesia? Thanks

    Answer : [Re] Inquiry for the item from des****

    Hi, sorry. For batteries we do not ship overseas as it is a prohibited item. Thank you for your interest.

  • Question : Inquiry for the item from dr.****Aug 25, 2019

    Does this fit and work in the very first Xiaomi MI Robot Vacuum (sdjqr01rr)?

    Answer : [Re] Inquiry for the item from dr.****

    Hi, Yes. WIll 100% fit perfectly. Thank you. It is 100% orginal battery from Xiaomi manufacturer as well.

  • Question : Inquiry for the item from 260****Nov 25, 2018

    Hello There,

    Does this battery work for Xiaomi Gen 2 vaccum cleaner?

    Which currency listed price in USD or SGD ?


    Thank you and Regards,

    Answer : [Re] Inquiry for the item from 260****

    Hi, All prices stated are 100% in SGD. Thank you

ACCESSORIES FOR iROBOT ROOMBA
ACCESSORIES FOR iROBOT ROOMBA
Item Q&A
  • Question : Inquiry for the item from 237****Dec 24, 2019

    Hi Seller,
    I am using irobot Roomba 890, may i know which set of the accessories should i purchase? Thanks

    Answer : [Re] Inquiry for the item from 237****

    hi, please go for the 800 series accessoires.

  • Question : Inquiry from tan****Dec 25, 2018

  • Question : Inquiry for the item from tan****Dec 24, 2018

  • Question : Inquiry for the item from aly****Aug 09, 2018

  • Question : Compatibility with the 960model.May 25, 2018

    Hi, can i confirm that the HEPA filters, airforce brush as well as the side sweepers for the 800series will also work for the Roomba 960 model?

    Thanks!

    Answer : [Re] Compatibility with the 960model.

    HI, Yes. Works perfectly for the Roomba 960 model. Thank you for the interest.

+View all Notice, FAQ, Q&A >>
[Local Warranty] XIAOMI Air Purifier Gen 3 // 2S // Pro | OLED Display
[Local Warranty] XIAOMI Air Purifier Gen 3 // 2S // Pro | OLED Display
Item Q&A
  • Question : Inquiry for the item from big****Dec 23, 2019

    Your 2s stock requires mi home app to be set to china or singapore to initialize device?

    Answer : [Re] Inquiry for the item from big****

    HI, it is all Singapore region sets.

    All sets are 100% to be used with the Singapore server. All sets are 100% orginal and brand new local warranty sets to be used in the singapore server of the Mi Home app.
    Thank you for the interest.

  • Question : Inquiry for the item from icy****Dec 21, 2019

    Hi. Is this the English or Chinese version ?

    Answer : [Re] Inquiry for the item from icy****

    HI, they are all FULL English version local sets.
    Thank you for the interest.

  • Question : Inquiry for the item from kri****Dec 16, 2019

    Hi seller, pls advise the Gen 3...std packing come with which type of filter ? Any spec to chk ?

    Answer : [Re] Inquiry for the item from kri****

    And also advise if i purchase the Gen 3 tht come with a std filter, and i make a purchase for extra filter..its tht mean i will have 2 filter together in one order ?

    Question : [Re] Inquiry for the item from kri****

    Hi, what specs are you looking at? It will come with grey default filter. Yes you will receive 2 filters in total. Thank you.

    Answer : [Re] Inquiry for the item from kri****

    Thks

    Question : [Re] Inquiry for the item from kri****

    Thank you.

  • Question : Inquiry for the item from the****Dec 06, 2019

    Hi ther3, i added an extra fliter which i did not recieve. Please advise

    Answer : [Re] Inquiry for the item from the****

    Hi, the purple filters will be sent in 2 weeks. Sorry for the delay. Thank you.

  • Question : Inquiry for the item from yt_****Dec 01, 2019

    Is it international version?
    Do u have pro h model ?

    Answer : [Re] Inquiry for the item from yt_****

    HI, they are all international versions and we have the PRO model currently in International version too.
    The gen 3 model is the international 3H model too.
    Thank you foir the interest.