NaturegardenShop
NaturegardenShop KR
POWER 90% 12,758 Fellows Join Fellow

Q&A board

Q & A Lists
Item Question & Answer
★1+1 event★Korean 6 Years Red ginseng Extract 365 Stick/improving immunity
★1+1 event★Korean 6 Years Red ginseng Extract 365 Stick/improving immunity
Item Q&A
  • Question : Inquiry for the item from angswdennisApr 16, 2021

    Hi when will you restock the red ginseng jelly stick for children?

    Answer : [Re] Inquiry for the item from angswdennis

    Hi, customer.
    Children's red ginseng jelly is currently out of stock and will be restocked at the end of May.
    Please understand that the receiving schedule may vary depending on the circumstances.
    Thank you.

  • Question : Inquiry for the item from weiwwyyApr 08, 2021

    Does the red ginseng 365 stick liquid type have the same amount of ginsenoside as the 365 jelly stick? Which type has more concentration of ginseng per packet?

    Answer : [Re] Inquiry for the item from weiwwyy

    Hi, customer.
    We inform you that Ginsenoside is the same thing.
    You can take 7mg of 1pcs (10g).
    If you have any further questions, please feel free to contact me. Thank you.

  • Question : Inquiry for the item from phlim972Mar 29, 2021

    hypertension person can take red ginseng?

    Answer : [Re] Inquiry for the item from phlim972

    Hi.
    If you are receiving medical treatment or a separate doctor's prescription, you are advised to purchase it after consulting with a specialist.
    It is not a medicine, but just a red ginseng extract as a health functional food.
    If you have any further questions, please feel free to contact us. Thank you.

  • Question : Inquiry for the item from alylockMar 29, 2021

    Do yo have this?
    Women Menopause Korean Red Ginseng Stick/Red Ginseng

    Answer : [Re] Inquiry for the item from alylock

    Hi, customer.

    Jung Won-sam's red ginseng product for women with menopause is the one below.
    Please check the product introduction and use it.

    Item code : 552486783
    [HWANG HU AE GUNG stick] Korea Red Ginseng Extract Stick (10mlx30sticks) / For Climacteric Women

    If you have any further questions, please feel free to contact me.

  • Question : Inquiry for the item from estherMar 26, 2021

    Hi when is the expiry date?

    Answer : [Re] Inquiry for the item from esther

    Hi,

    The expiration date depends on the option.
    Please leave a product you want to inquire about.

    I'll show you three things first.

    Type : (1+1)365 Stick 10g*30pouches - 2022.12.22Type : (1+1)Wang stick for Men 10g*30pouches - 2022.10.14
    Type : (1+1)Gung stick for women 10g*30pouches - 2022.06.28

    If you have any more questions, feel free to contact us. Thank you.

    Question : [Re] Inquiry for the item from esther

    Modify it.
    Type : (1+1)365 Stick 10g*30pouches - 2022.12.22
    Type : (1+1)Wang stick for Men 10g*30pouches - 2023.01.07
    Type : (1+1)Gung stick for women 10g*30pouches - 2022.10.18

+View all Notice, FAQ, Q&A >>
[200 STICKS] Korean Red Ginseng Extract Stick 100 Sticks 1+1 / Best Sellers/ Improving Immunity
[200 STICKS] Korean Red Ginseng Extract Stick 100 Sticks 1+1 / Best Sellers/ Improving Immunity
Item Q&A
  • Question : Inquiry for the item from NurApr 12, 2021

  • Question : Inquiry for the item from jolene_limApr 11, 2021

    what's the amount of Rg1+Rb1+Rg3 in this?

    Answer : [Re] Inquiry for the item from jolene_lim

    Hi,

    As a general food, the contents of ginsenoside Rg1+Rb1+Rg3 are not indicated.

    If you have any further questions, please feel free to contact me. Thank you.

  • Question : Inquiry for the item from jApr 10, 2021

  • Question : Inquiry for the item from weiwwyyApr 02, 2021

    Hi, what is the difference between red ginseng 365 stick and red ginseng extract sold here? Which one is more concentrated and better?

    Answer : [Re] Inquiry for the item from weiwwyy

    Hi.
    365 Stick
    It is a health functional food certified by the Ministry of Food and Drug Safety. It contains 8% of Korean 6-year-old red ginseng concentrate and various traditional ingredients.
    extraction stick
    This is HACCP certified general food certified by the Ministry of Food and Drug Safety. Red ginseng (red ginseng extract 15%+ red ginseng concentrate 0.5%) + subsidiary material: honey and citrus concentrate.
    Please check the raw materials and contents of the product introduction page and select details.
    If you have any further questions, please feel free to contact us. Thank you.

    Question : [Re] Inquiry for the item from weiwwyy

    Does it mean that 365 stick has more red ginseng content?

    Answer : [Re] Inquiry for the item from weiwwyy

    The product that contains more red ginseng is called "365 stick."

  • Question : Inquiry for the item from tony2000_Mar 25, 2021

+View all Notice, FAQ, Q&A >>
★1+1★ Premium Probiotics (500mgx30capsules) / 17 types of 50 billion living lactobacillus
★1+1★ Premium Probiotics (500mgx30capsules) / 17 types of 50 billion living lactobacillus
Item Q&A
  • Question : Inquiry for the item from yaoyao_newApr 11, 2021

  • Question : Inquiry for the item from jengoh1805Apr 03, 2021

    Hi seller,
    Can you let me know what is the korea wording for sugar? Interested on your product but coz i am a diabetic, have to very caution on sugar intake.
    Thank you

    Answer : [Re] Inquiry for the item from jengoh1805

    Hi, customer.

    Our Lactobacillus product is made from "Fructooligosaccharide" ingredients.
    It serves as a food for lactobacillus and is a healthy sugar source.
    So it doesn't affect blood sugar, so diabetics can eat it, too.
    *However, as it may vary depending on your individual body, we recommend you to eat it after consulting an expert.

    Thank you.

    Question : [Re] Inquiry for the item from jengoh1805

    Thanks

    Answer : [Re] Inquiry for the item from jengoh1805

    If you have any more questions, feel free to contact us. Thank you.

  • Question : Inquiry for the item from lee_hhweeApr 02, 2021

    What's the expiry date for prebiotic for 60 tablets box?

    Answer : [Re] Inquiry for the item from lee_hhwee

    Hi, customer.

    The expiration date of Option:1+1 (60) Probiotics (60 capsules) product you purchased is up to 2022.05.28.

    Thank you.

  • Question : Inquiry for the item from shirley_ongcbMar 09, 2021

  • Question : Inquiry for the item from ShinMar 08, 2021

    Hi seller
    What is the difference between the normal probiotic and the lady type?
    I am buying for a female who does has sensitive stomach and experiences gasey stomach, bloatedness quite often.
    Pls advise which type to buy?

    Answer : [Re] Inquiry for the item from Shin

    Hi,

    Premium Probiotics (30capsules, 60capsules)
    It contains 50 billion lactobacillus per capsule and guarantees 10 billion lactobacillus.

    Lady Probiotics (60capsules)
    Lady products contain patented lactobacillus for women and guarantee 3 billion.

    Please check product introduction page and select it.

    If you have any more questions, feel free to contact us
    Thank you.

+View all Notice, FAQ, Q&A >>
KOREAN RED GINSENG EXTRACT  ROYAL JELLY STICK/improving immunity/Good For Preventing Coronavirus
KOREAN RED GINSENG EXTRACT ROYAL JELLY STICK/improving immunity/Good For Preventing Coronavirus
Item Q&A
  • Question : Inquiry for the item from nancyweealApr 05, 2021

    How to store item. Should I put them in the fridge or just leave it at room temperature area.?

    Answer : [Re] Inquiry for the item from nancyweeal

    Hi, customer.

    Store at room temperature or refrigerate in a cool place to avoid direct sunlight.

    Thank you.

    Question : [Re] Inquiry for the item from nancyweeal

    Hi, customer.

    Store at room temperature or refrigerate in a cool place to avoid direct sunlight.

    Thank you.

  • Question : Inquiry for the item from strawbericitaNov 27, 2020

  • Question : Inquiry for the item from verakehSep 26, 2020

    Can kids drink? (age : 10 to 13 year old)?

    Answer : [Re] Inquiry for the item from verakeh

    Hi.

    1 stick per day is recommended for those aged 10 or older.
    Adults can eat from 1 to 3 sticks.

    However, if you are allergic to a specific substance or certain ingredients, check the raw material and recommend it to the specialist in charge after consultation.

    If you have any further questions, please feel free to contact us. Thank you.

    Question : [Re] Inquiry for the item from verakeh

    Ok, noted. Thank you.

    Answer : [Re] Inquiry for the item from verakeh

    If you have any more questions, feel free to contact us. Thank you.

  • Question : Inquiry for the item from ctanweeAug 29, 2020

    Hi, may I know if this product is produced in liquid type or jelly type please? Thanks

    Answer : [Re] Inquiry for the item from ctanwee

    Hi.

    The ROYAL JELLY STICK product you inquired about is not jelly.
    It's a sticky liquid.

    If you have any further questions, please feel free to contact us again.

    Thank you.

    Question : [Re] Inquiry for the item from ctanwee

    Hi. I don’t mind trying the royal jelly stick if the texture (sticky liquid) is same as the Red Ginseng type. See photo attached. I tried another brand and the ginseng stick is so watery which I dislike. Appreciate your confirmation again.

    Answer : [Re] Inquiry for the item from ctanwee

    Hi.

    Personally, the Royal Jellystick product is a little more watery or similar than the image product you attached.
    It's not a complete watery texture.
    Please refer to it for purchase.

    Thank you.

  • Question : Inquiry for the item from zhenlohasAug 23, 2020

+View all Notice, FAQ, Q&A >>
[5+1] Lutein Power for Eye Health (For 6 Months)  / Milk Thistle for Liver Health (For 6 Months)
[5+1] Lutein Power for Eye Health (For 6 Months) / Milk Thistle for Liver Health (For 6 Months)
Item Q&A
  • Question : Inquiry for the item from amd9600Apr 02, 2021

    Hi seller
    may i know what is the expiry date of current batch

    Answer : [Re] Inquiry for the item from amd9600

    Hi, customer.

    Here is the expiration date of the purchased product.
    [5+1] Lutein Power Expiration Period 2022.02.09
    [Pro+Pre] Premium Probiotics and Prebiotics Powder 2021.12.24
    Option:1+1(60) Probiotics (60capsules) 2022.05.28

    Thank you.

Vitamin D3 5000IU (150mg X 180 Softgels) / 125ug / For 6 months / Canada
Vitamin D3 5000IU (150mg X 180 Softgels) / 125ug / For 6 months / Canada
Item Q&A
  • Question : Inquiry for the item from amd9600Apr 02, 2021

    Hi seller
    may i know what is the expiry date of this batch

    Answer : [Re] Inquiry for the item from amd9600

    Hi, Customer The expiration date of our Vitamin D3 5000IU product is until January 10, 2024. If you have any further questions, please feel free to contact us. Thank you.

★1+1+1 event★ Korean 6 Years Red Ginseng Extract Stick (10gx30sticks)/improving immunity
★1+1+1 event★ Korean 6 Years Red Ginseng Extract Stick (10gx30sticks)/improving immunity
Item Q&A
  • Question : Inquiry for the item from R15681Mar 22, 2021

    1+1+1 total is 90pcs?

    Answer : [Re] Inquiry for the item from R15681

    Hi

    Yes, it's 1+1+1 = 90 sticks.

    Thank you.

  • Question : Inquiry for the item from katherineneoMar 16, 2021

  • Question : Inquiry for the item from rohanitantyMar 12, 2021

  • Question : Inquiry for the item from fazrFeb 04, 2021

  • Question : Inquiry for the item from havendustangelFeb 01, 2021

+View all Notice, FAQ, Q&A >>
[100pouches] Korean Red Ginseng Extract Stick / Reasonable Red Ginseng / Delicious Red Ginseng
[100pouches] Korean Red Ginseng Extract Stick / Reasonable Red Ginseng / Delicious Red Ginseng
Item Q&A
  • Question : Inquiry for the item from cheeweiyeanMar 07, 2021

    Hi Seller,

    I just bought the 100stixs of Red ginseng extract cheum stick. I have high blood pressure under control in my 50s which I have been taking 1 tab medicine for 1 year. May I knos how often can I take these, ie 3 times a week or everyday n what is the time gap I need to take to separate my medication n the supplement ie at least 1 hour difference? Thks.

    Answer : [Re] Inquiry for the item from cheeweiyean

    Hi, customer.

    It is recommended that you take 1stick~3stick once for adults.

    However, if you are being treated for a disease or prescribed by a separate doctor, we recommend you to purchase it after consulting with your specialist.

    Healthy foods that are not therapeutic drugs need time to be absorbed by the body, so it is recommended that you take about an hour apart.

    Thank you.

  • Question : Inquiry for the item from smile_chinFeb 28, 2021

    Hi, may I know children 14years old can drink it?

    Answer : [Re] Inquiry for the item from smile_chin

    Hi,

    Adult red ginseng sticks can be consumed for more than 36 months, and children are advised to eat half of them 5g a day.

    You can eat 1 stick (10g) a day from the age of 10 or older.

    If you have any further questions, please feel free to contact us. Thank you.

  • Question : Inquiry for the item from tina11041760Nov 16, 2020

  • Question : Inquiry for the item from raygoh1Oct 26, 2020

    1) What’s ē brand name of yr Ginseng extract stick?

    2) What’s ē Ginseng % between 6-yo Korean Red Ginseng Extract Cheum Stick 10g x 100 ($49.90) & 365 6-yo Korean Red Ginseng Extract Stick 10g x 100 ($98.90)?

    3) What’s ē meaning of Cheum Stick?

    Answer : [Re] Inquiry for the item from raygoh1

    Hi

    The brand name is Jung Won Sam.
    10g x 100 ($49.90)Cheum Stick product is a HACCP certified food certified by the Ministry of Food and Drug Safety. It contains 0.4% red ginseng concentrate and 12 kinds of wild ginseng supplements.
    The 10g x 100 ($98.90) 365 Extract Stick product is a health functional food licensed by the Ministry of Food and Drug Safety and contains 8% of 6-year-old red ginseng concentrate and various traditional ingredients such as subsidiary ingredients.

    The meaning of Cheum Stick is to fill up the energy of red ginseng grown on land and mountains.

    If you have any further questions, please feel free to contact us. Thank you.

  • Question : Inquiry for the item from leechinkimOct 09, 2020

    Hello seller. Please advise how many mg ginsenside for this product? Thank you.

    Answer : [Re] Inquiry for the item from leechinkim

    Hi,

    Our 6-year-old Goryeo red ginseng filling stick is a general food containing red ginseng concentrate and wild ginseng culture muscle essence, and does not indicate the ginsenoside content. Please check the raw materials and contents of the detailed information.

    If you have any further questions, please feel free to contact us. Thank you.

    Question : [Re] Inquiry for the item from leechinkim

    Hello seller. Thank you for your response.

    Answer : [Re] Inquiry for the item from leechinkim

    Thank you. Have a good day.

+View all Notice, FAQ, Q&A >>
간 겅간을 위한 밀크씨슬 / 눈 건강을 위한 루테인 / (6개월분)
간 겅간을 위한 밀크씨슬 / 눈 건강을 위한 루테인 / (6개월분)
Item Q&A
  • Question : Inquiry for the item from crystineMar 06, 2021

  • Question : Inquiry for the item from bunnyhamsterOct 08, 2020

    Hi Seller,

    may i know the expire date for the milk thistle and Lutein..

    thanks.

    Answer : [Re] Inquiry for the item from bunnyhamster

    Hi,

    The expiration date of the milk thistle is 2022.01.27.
    The expiration date for lutein is 2022.02.09.

    If you have any further questions, please feel free to contact us. Thank you.

    Question : [Re] Inquiry for the item from bunnyhamster

    Hi Seller,

    thanks for prompt response.

    already placed order via another account... hope to have the items ship out soon...

    thanks and best regards.

    Answer : [Re] Inquiry for the item from bunnyhamster

    Thank you. Have a good day.

    Question : [Re] Inquiry for the item from bunnyhamster

    Hi Seller,

    items received but the expiry date for lutein i've received is 2021.07.12 not what you've stated here as 2022.02.09. a bit disappointed as expiry date is less than a year...

    Answer : [Re] Inquiry for the item from bunnyhamster

    Hi,

    This is to inform you that there was an error in the expiration date.
    I'm very sorry for the wrong guidance.

    It is confirmed that the person in charge at the time informed us of the expiration date of Lutein Power.

    Please note that Lutein Omega 3 products are the longest until 2021.07.12.

    Both LuteinPower and Lutein Omega3 are different products, and we always send you products with ample shelf life.

    If you have any further questions, please feel free to contact us. Thank you.

  • Question : Inquiry for the item from leo****Nov 29, 2019

    Dear seller, may I know the expire date for Milk Thistle (6 months) & Lutein (6 months)? Thanks

    Answer : [Re] Inquiry for the item from leo****

    Hello.
    This is the expiration date of the product that is currently being shipped.
    Lutane 2020.03.25
    Milk chain 2021.02.28
    Thank you.

  • Question : Inquiry for the item from cyn****Jul 17, 2019

  • Question : Inquiry for the item from rea****May 26, 2019

+View all Notice, FAQ, Q&A >>
★100sticks★ 365 Korean 6 Years Red ginseng Extract Stick / big size/ Improving immunity
★100sticks★ 365 Korean 6 Years Red ginseng Extract Stick / big size/ Improving immunity
Item Q&A
  • Question : Inquiry related delivery from CherylJan 01, 2021

  • Question : Inquiry for the item from beelee6973Nov 05, 2020

  • Question : Inquiry for the item from chrisAug 31, 2020

  • Question : Inquiry for the item from hyunn89Aug 13, 2020

  • Question : Inquiry for the item from que****Apr 29, 2020

+View all Notice, FAQ, Q&A >>
Kids Korean Red Ginseng Extract Stick / Sweet / 10ml x 30 sticks
Kids Korean Red Ginseng Extract Stick / Sweet / 10ml x 30 sticks
Item Q&A
  • Question : Inquiry for the item from yeokengseeDec 19, 2020

  • Question : Inquiry for the item from 233****Sep 10, 2019

    Hi seller, if kid are cough still can take the red ginseng extract? Or must wait till recover then take? Thank you.

    Answer : [Re] Inquiry for the item from 233****

    Hi.

    You can keep eating.

    Thank you.

    Question : [Re] Inquiry for the item from 233****

    Thank you.

    Answer : [Re] Inquiry for the item from 233****

    Thank you.

★1+1 event★ Pomegranate Collagen Jelly Stick / Fish Collagen / Turkish Pomegranate
★1+1 event★ Pomegranate Collagen Jelly Stick / Fish Collagen / Turkish Pomegranate
Item Q&A
  • Question : Inquiry from AliciaDec 12, 2020

    Hi seller, I made a purchase for pomegranate 1 +1 event last night for $35.90. I have facing some issue after check up, received bank alert on the charges but the transaction still at my cart and didn’t successfully move to my order. Can you pls confirm that you will not be charging this amount? Thanks.

    Answer : [Re] Inquiry from Alicia

    Hi,

    Purchases are not identified.
    Trouble confirming cancellation, you were q 0010 customer center to please.

    If anyone has any more questions, enquiries, please. Thank you.

    Question : [Re] Inquiry from Alicia

    Hi, QO10 refer me to your reply.

    Answer : [Re] Inquiry from Alicia

    Please contact the customer center contact at the QOO10 site.

    The seller cannot confirm the cancellation.

    Thank you.

  • Question : Inquiry for the item from jasNov 26, 2020

  • Question : Inquiry for the item from PPNov 10, 2020

  • Question : Inquiry for the item from LouisaNov 10, 2020

    Hi Seller, how many sticks are there in 1 box for your 1+1 event?
    Is it 30 or 15?
    Cos the picture of the box in your page mentioned 15.
    But someone was asking how many and you mentioned 30 a box.
    Thanks.

    Answer : [Re] Inquiry for the item from Louisa

    Hi.

    I'm very sorry to confuse you with the use.

    It's corrected.
    The product is composed of 20g x 15stick (300g) per box.
    1+1 product, 2 boxes (30 sticks (600g) are being sent.

    If you have any further questions, please feel free to contact us. Thank you.

  • Question : Inquiry for the item from alexcelynneNov 09, 2020

    Hi can check what is the mg of the collagen per stick? 500mg? 1000mg?

    Answer : [Re] Inquiry for the item from alexcelynne

    Hi.

    If you take 1 stick, you will find 1,000mg of fish collagen.

    1stick = 20g (pomegranate concentration 93.2%, fish collagen 5%)
    20g = 20000mg (pomegranate 18,640mg, fish collagen 1,000mg)

    If you have any further questions, please feel free to contact us. Thank you.

+View all Notice, FAQ, Q&A >>
[Gift Bag] Lutein+Omega3/Health functional food/1050mg×30Capsulesx4ea (For 4 months)/Korea/Premium
[Gift Bag] Lutein+Omega3/Health functional food/1050mg×30Capsulesx4ea (For 4 months)/Korea/Premium
Item Q&A
  • Question : Inquiry for the item from ypng76Dec 07, 2020

    Dear seller,

    May I know how the frequency of taking the capsules?
    Thank you.

    Answer : [Re] Inquiry for the item from ypng76

    Hi,

    It is recommended to eat during or after meals.
    Take 1 capsule once a day with enough water.

    If you have any further questions, please feel free to contact us. Thank you.

  • Question : Inquiry for the item from priscillawee2009Nov 26, 2020

    What is the expiry date? Thanks

    Answer : [Re] Inquiry for the item from priscillawee2009

    Hi,
    The expiration date is 2021.07.12
    If you have any more questions, feel free to contact us. Thank you.

  • Question : Inquiry from 243****May 28, 2020

Agarwood Red Ginseng Pill (30 pills) / Improving immunity / Precious Korean traditional ingredients
Agarwood Red Ginseng Pill (30 pills) / Improving immunity / Precious Korean traditional ingredients
Item Q&A
  • Question : Inquiry from babelee28Nov 28, 2020

[Collagen-C] Ultra Low Molecular Collagen Powder/ Yogurt Flavor/ Probiotics/ Vitamin C/ 30 Sticks
[Collagen-C] Ultra Low Molecular Collagen Powder/ Yogurt Flavor/ Probiotics/ Vitamin C/ 30 Sticks
Item Q&A
  • Question : Inquiry for the item from darlene_ujuNov 27, 2020

  • Question : Inquiry for the item from tan_vivieneSep 18, 2020

[Pro+Pre] Premium Probiotics and Prebiotics Powder / Yogurt Flavor / 2 Months
[Pro+Pre] Premium Probiotics and Prebiotics Powder / Yogurt Flavor / 2 Months
Item Q&A
Korean 6 Years Red ginseng Extract Stick (10gx30pouch)improving immunity
Korean 6 Years Red ginseng Extract Stick (10gx30pouch)improving immunity
Item Q&A
  • Question : Inquiry for the item from dannyo_djSep 30, 2020

  • Question : Inquiry for the item from klaralznSep 09, 2020

    Hi for this 1+1 extra stick $45.90 does it means 2boxes ? 60 pkts?

    Answer : [Re] Inquiry for the item from klaralzn

    Hi.

    Yes. Option: [1+1] If you purchase Extract Stick (+S$21.00), it's 2 boxes (60 sticks).

    If you have any further questions, please feel free to contact us.
    Thank you.

  • Question : Inquiry for the item from corrineangSep 07, 2020

    Hi, children 12 years old and below can drink? How many dosage? Thanks!

    Answer : [Re] Inquiry for the item from corrineang

    Hi,

    Adult red ginseng sticks can be consumed from 36 months or longer, and 5g per day is recommended for the lower grades of elementary school, and 1 stick (10g) per day is available for the higher grades.
    If you have any more questions, feel free to contact us. Thank you.

  • Question : Inquiry for the item from bon****Jun 26, 2020

★SET EVENT★Korean Red ginseng set event/improving immunity★Good For Coronavirus★
★SET EVENT★Korean Red ginseng set event/improving immunity★Good For Coronavirus★
Item Q&A
  • Question : Inquiry for the item from joanne_mingliSep 17, 2020

  • Question : Inquiry for the item from surfgalaxyAug 22, 2020

  • Question : Inquiry for the item from izo****Jan 06, 2020

  • Question : Inquiry for the item from izo****Jan 06, 2020

    Hi there, the system is selling the above box for $53.90 but the image is showing $45.90? Which one is the correct price?

    Answer : [Re] Inquiry for the item from izo****

    Hi.
    You can purchase a list price of $53.90 at the moment.
    I'm sorry for the confusion.
    Thank you

  • Question : Inquiry for the item from sim****Dec 22, 2019

    Sorry. This mystery box consider of what? Total how many stick? With probotics as well?

    Answer : [Re] Inquiry for the item from sim****

    Hello.
    This is a product configuration guide.
    -Hongsam (30 Stick)
    - Royal jelly red ginseng (30 Stick)
    -Provision (30 capsules)
    Thank you.

+View all Notice, FAQ, Q&A >>
뉴트리가든 프리미엄 프로바이오틱스 레이디/여성을위한 유산균/2개월분
뉴트리가든 프리미엄 프로바이오틱스 레이디/여성을위한 유산균/2개월분
Item Q&A
  • Question : Inquiry for the item from sAug 23, 2020

    Hi, may i ask what’s your MFDS certificate number? Thanks

    Answer : [Re] Inquiry for the item from s

    Hi,

    Food history number 627319130145220211022.

    If you have any more questions, feel free to contact us. Thank you.

  • Question : Inquiry for the item from ker****Jun 26, 2020

    What is the best time to take the capsule ?
    Thanks !

    Answer : [Re] Inquiry for the item from ker****

    Hi,

    Take 1 capsule a day.
    There's no fixed time limit.

    You can eat it 45 minutes before breakfast, 1 hour after meal, or before bed. If you have gastrointestinal problems, it is recommended to eat after meals.

    If you have any more questions, feel free to contact us. Thank you.

    Question : [Re] Inquiry for the item from ker****

    Thank you !

    Answer : [Re] Inquiry for the item from ker****

    Have a good day.

  • Question : Inquiry for the item from sgc****Feb 24, 2020

[4P] Korean red ginseng extract bottle 4P/Premium Gift set/ improving immunity
[4P] Korean red ginseng extract bottle 4P/Premium Gift set/ improving immunity
Item Q&A
  • Question : Inquiry for the item from hht****Jun 05, 2020

    Can the refrigerated ginseng extract still be consumed even after expiry date (my body may not be taking it well if i drink it every day so may take it once a while).

    Answer : [Re] Inquiry for the item from hht****

    Hi.

    Don't eat products that are out of date.

    Red ginseng is effective if consumed steadily for 1 to 3 months. It may vary from person to person.

    Please note that it is most important to take it steadily and it is not a health functional food for treatment.

    Also, there is a study that says it is okay to eat red ginseng for more than 6 months, so you can take it with confidence.

    If you have any further questions, please feel free to contact us. Thank you.

  • Question : Inquiry for the item from lee****Apr 07, 2020

    Hi Seller, can I know what is the expiry date of the product ? Thank u very much for yr early respond.

    Answer : [Re] Inquiry for the item from lee****

    Hi,

    The expiration date is 22.11.28.

    If you have any more questions, feel free to contact us. Thank you.

    Question : [Re] Inquiry for the item from lee****

    Hi Seller, noted with tks.

  • Question : Inquiry from 262****Apr 06, 2020

    Hi

    sorry but i can not payment by visa card ? I checked with my bank and they confirm everything is normal i can buy and payment on web. but i tried many time
    can not

    pls check with your web i wonder does it have any problem with payment method via virus des visa card ? I checked with my bank and they confirm everything is normal i can buy and payment on web. but i tried many time. can not

    pls check with your web i wonder does it have any problem with payment method due to virus disease?

    I will try come back payment tomorrow again

    Thanks

    Many Thanks

    Answer : [Re] Inquiry from 262****

    Hi
    I'm sorry I couldn't help you.

    I'm a seller.
    If you have any questions regarding payment,
    Please contact QTEN.
    Thank you.

  • Question : Inquiry related delivery from 262****Apr 06, 2020

    sorry
    may I ask more
    how long delivery to Ho Chi Minh city Viet Nam for order today ?

    Thank a lot

    Minh

    Answer : [Re] Inquiry related delivery from 262****

    Hi.

    It is not possible to check the exact delivery date.
    Please understand that there is an inevitable delay in delivery in all countries due to the coronavirus

    If you have any more questions, feel free to contact us. Thank you.

  • Question : Inquiry for the item from 262****Apr 06, 2020

    Hi
    May i ask your product fro company Jeong Gwanjang?

    I can not see the name on bottle

    thank you


    [출처: 중앙일보] 100년 넘는 제조 노하우 … 세계 1위 인삼 브랜드로

    Answer : [Re] Inquiry for the item from 262****

    Hi,

    Our brand is Jung Won-sam.
    Please refer to the fact that it's not a product from Jeonggwanjang.

    Thank you.

+View all Notice, FAQ, Q&A >>
Korea Red Ginseng Slices 365 (20gx10PCS)
Korea Red Ginseng Slices 365 (20gx10PCS)
Item Q&A
  • Question : Inquiry related delivery from 234****May 27, 2020

    Ship from Korea or SG? How long to reach me in SG?

    Answer : [Re] Inquiry related delivery from 234****

    Hi,

    Singapore delivery service period is expected to be 1 to 2 weeks.
    Delay in delivery may be inevitable due to the influence of corona.

    If you have any further questions, please feel free to contact us. Thank you.

  • Question : Inquiry for the item from wen****Jun 02, 2019

[HWANG HU AE GUNG stick] Korea Red ginseng Extract for gift (10mlx30pouch) for women
[HWANG HU AE GUNG stick] Korea Red ginseng Extract for gift (10mlx30pouch) for women
Item Q&A
  • Question : Inquiry for the item from yeo****Apr 22, 2020

    The red ginseng is not suitable for women during menopause?

    Answer : [Re] Inquiry for the item from yeo****

    Hi,

    The Huanghuaegung Stick product you inquired about is a health functional food that can help with menopause and menopause health care.

    You can take 25,6 mg of ginsenoside when taking 20g (2 bags).

    If you have any special constitution or allergies, please check the raw materials and contents before purchasing them.

    Men and women can eat without age limit. However, if you are suffering from dysentery or if you are taking diabetes or medicine prescribed by the hospital, it is recommended that you take it after consulting with your doctor.
    If you have any more questions, feel free to contact us. Thank you.

  • Question : Inquiry for the item from yeo****Apr 22, 2020

    Are the red ginseng for menopause women too heaty? I heard that red ginseng are heaty food.

    Answer : [Re] Inquiry for the item from yeo****

    Hi,

    The Huanghuaegung Stick product you inquired about is a health functional food that can help with menopause and menopause health care.

    You can take 25,6 mg of ginsenoside when taking 20g (2 bags).

    If you have any special constitution or allergies, please check the raw materials and contents before purchasing them.

    Men and women can eat without age limit. However, if you are suffering from dysentery or if you are taking diabetes or medicine prescribed by the hospital, it is recommended that you take it after consulting with your doctor.
    If you have any more questions, feel free to contact us. Thank you.

  • Question : Inquiry for the item from rol****Feb 01, 2020

    Hi seller,

    May I know this product can be taken only when menopause or before menopause? Thanks!

    Answer : [Re] Inquiry for the item from rol****

    Hi.

    The product you inquired about is recommended for those who want to meet menopause, healthy middle-aged age, and those who want to manage their health in advance.

    Thank you.

★1+1★ Hawaiian Spirulina (580mgx120tabletsx2boxes) / 14 mg of chlorophyll / anti-oxidation
★1+1★ Hawaiian Spirulina (580mgx120tabletsx2boxes) / 14 mg of chlorophyll / anti-oxidation
Item Q&A