Hi sorry.

Once your order is hand over to Qoo10 and as they handles their own courier so we can't determine the exact time and date. It should take couple working days.
Thank you.
But from our side your oder is already delivered.
regards
PowerPac

Hi, the bar fridge is 0-4 degree. Thank you.
Regards,
PowerPac

Hi
Bar fridge not recommended for storing breast mail. likewise to all bar fridge. the breast mil might last only 3 days Max.
We would recommended taking the bar freezer, which is a popular item for mums.
You can consider our PowerPac 60L Upright Mini Bar Freezer (PPFZ60)

regards
PowerPac

Hi yes

There is photo in the listing as well. of the inner compartment.
Total wt approx 17 kg
regards
PowerPac

Secret Inquiry

Hi

No auto defrost for PPBF555

regards
PowerPac

Hi, 5-12 degree for the cooling compartment. Thank you.

Hi

Yes 2 years local warranty and 10 years compressor warranty.
Have a small ice tray.

regards
PowerPac

No.
regards

yes it is. it is interchangeable between the 2 plates.
removable.
regards
PowerPac

880 touch sensor
832 sensor

We will process every WORKING day (morning).
Thereafter kindly note, all parcels are transferred to Qxpress Qoo10 from our warehouse. They will handle the delivery. Thereafter, we can’t determine the exact time and date. But it should take couple working days.

regards
PowerPac

Hi
We will process every working day morning
But do kindly note, all parcels are transferred to Qxpress Qoo10 from our warehouse. They will handle the delivery. Thereafter, we can’t determine the exact time and date. But it should take couple working days.
Thank you and regards
PowerPac

Hi it just went out of stock, thereafter we do not have schedule for next new shipment.
Would you want consider other models?
Thank you
PowerPac

Secret Inquiry

Secret Inquiry

Hi about 1L
regards
PowerPac

Yes, but pot and grill plate cannot use in the same time. Thank you
Regards

Hi, you may use for steam also. Please make sure add some water in the pot before steam. Thanks
Regards

Secret Inquiry

Hi for PPMC787 not able to take out the inner pot.
regards
PowerPac

PPIC887, pot is aprox 2.5L. Do gauge by self as feed how many people is subjective.
And we do not have 5L Yuan Yang pot
regards

Hi yes we do. Do see attached. And choose the one you keen on on the options.
regards
PowerPac

No online.
Inner pot is subject to availability. You can call office to check before heeding down to buy. Thank you

Secret Inquiry

You can opt self collection.
We We will process every WORKING day (morning).
Thereafter kindly note, all parcels are transferred to Qxpress Qoo10 from our warehouse. They will handle the delivery. Thereafter, we can’t determine the exact time and date. But it should take couple working days.
Thank you and regards
PowerPac

The diameter of the pot is 30cm x 30cm with 1.1litres. Thanks

Secret Inquiry

Secret Inquiry

Secret Inquiry

Secret Inquiry

This is local 3 pin plug. You can double check against your Australia plug
regards

Hi not recommended
Please use for the designated purpose.
regards
PowerPac

Hi yes. it is and does.
The difference is the size and capacity.

Thank you
PowerPac

Hi
Difference is size, capacity 100 watts difference.
regards
PowerPac

We process daily.
But Once your order is hand over to Qoo10 and as they handles their own courier so we can't determine the exact time and date. It should take couple working days.
Thank you.

Hi for this product? it under timesale, special promotion.
Coupon not applicable
regards

Secret Inquiry

No. That is a support from qoo10.
won't have that promo.
regards
PowerPac

Both the same at approximately 105cm
regards
PowerPac

Hi
yes both 1.1 and 2 L come with the free BBQ plate.
And yes. $19.90 for 1.1L
+$3 for the 2L.

You may want see the Purchase with purchase as well. Add on for other items. The price is exclusive to qoo10 only till 23 May
regards
PowerPac

Hi
Yes we are still selling
do kindly see the link
https://www.qoo10.sg/item/POWERPAC-PROMO-POWERPAC-2L-MULTI-COOKER-STEAMBOAT-POT-WITH-FREE-BBQ-PLATE-NON/645540949

regards
PowerPac

Hi
inner pot made of aluminium coated with food grade non stick coating
regards
PowerPac

We have 2 sizes.
Promo price is purely for 1.1L and still ongoing at another listing.

Secret Inquiry

2019-01-09 13:48:51

Hi Customer,

The diameter of the pot is 30cm x 30cm with 1.1litres. Thanks

PowerPac

Hi Customer,

The diameter of the pot is 30cm x 30cm with 1.1litres. Thanks

PowerPac

Hi

If self collect option, can collect straight away once ordered.

Thank you
regards PowerPac

HI

Next month will arrived. Approximately in about 2 weeks time

Thank you
PowerPAc

Hi Anna

We are sorry, you have to order in a another bill. We/qoo10 system is unable to change the customer's order/quantities system.

Hope for your understanding.
regards
PowerPac

Hi

The screenshot of the brought item from qoo10 would do fine. As each individual product we do have a unique serial number.

You can submit your warranty here: https://onlinesvc.powerpac.com.sg

Thank you
PowerPac

Hi

You coulld mail back to us the warranty as each product come with individual serial number, which will be on a silver/white label on the product. and you have to fill in on the card.

Else you could easily submit online at https://onlinesvc.powerpac.com.sg
For the receipt for online can just screen shoot your order receipt.

Thank you
PowerPac

Secret Inquiry

Hi

its 2L. Yes the pot and grill pan is removable.

Thank you

Hi

Its come with the Free BBQ plate. So you can switch to the BBQ just by interchanging the plates.

Thank you
PowerPac

Hi

no, this is mainly as steamboat

Hi

Its 2L. It can serve 2-3 pax comfortably.

Thank you
PowerPac

Hi, you can proceed to our office and we can one to one exchange for you if the problem is manufacturing fault. Thank you

Hi

As per photo it comes with a BBQ plate. if you are using BBQ, you can't use the steamboat.

Thank you
PowerPac

Secret Inquiry

Hi, multi cooker currently out of stock, so promotion will not coming up. Thank you

Hi

Its' normal as to prevent the motor from being rusty. Manufacturer have to place a coat of grease to protect it.
Thus the first few usage will have this symptoms. After that will be as per normal.

regards
PowerPac

Hi

did you saw the later reply? the reason was cause there's water in between the black pot and the red outer. there the smoke is actually steam from the water in between.
The customer took it out and dry the in-between and the pot is working as per normal already.

Thank you

Hi

Yes, 2 years warrenty, where you can either register online or mail to us.

regards
PowerPac

Hi

delivery is via qoo10's logistic, thus we can't determine it on they behalf. . But they will inform or contact you during/before delivery. Hope for your understanding

regards
PowerPac

Secret Inquiry

Hi

Sorry, you meant this 3.5L yuan yang steamboat pot? its still running at a promotion price actually.

Or you meant the 3.5L, 4L or 5L slow cooker? If its the slow cooker, it will be coming in next month.

Thank you

Hi, we are sorry. This item will re-stock on early Dec. Thank you.

Hi, we can arrange ship out on 20 Sep, may be you will receive after 1-2 days. Thank you.

Hi, the depth of the pot is aroung 5.5cm. It is suitable for 2-3 persons. Thank you

Hi, cannot use as slow cooker. This is 2 in 1 hot pot, you can use for steamboat or BBQ grill. Thank you

Hi, the depth of the pot is aroung 5.5cm. It is suitable for 2-3 persons. Thank you

Hi
Yes, you can take out the inner black pot.

regards
PowerPac

Hi its 2L. And the diameter of the pot is 29cm.
Dimension of the product is W:29cm x H:18cm

Thank you.
PowerPac

Hi

Yes it is free shipping. Thank you

regards PowerPac

Hi, the pot is around 2 litre. Thank you.

Hi Customer,

The product is made in china.

PowerPac

.
(Dec 05, 2018 10:49)

Hi

Perhaps the warranty card is misplaced during delivery.
But you can registered warranty at https://onlinesvc.powerpac.com.sg

Just key in the revelent information. Once completed you will be notified by email as well.

Thank you
PowerPac

Hi, did you choose the up and down heat for the selector? Thank you

Secret Inquiry

Secret Inquiry

Hi
We are sorry for this. We just received news this morning he was jammed and unable to send over. Our CS is contacting you.
regards

Secret Inquiry

Secret Inquiry

Secret Inquiry

Cord not removable. But inner pot removable for cleaning/washing
regards
PowerPac

For yuan yang pot yes.

Otherwise we have the 4.8L pot.
https://www.qoo10.sg/item/POWERPAC-POWERPAC-4-8L-RETRO-ELECTRIC-WOK-STEAMBOAT-WITH-304-S-STEEL-INNER/630586162

Or 5L pot
https://www.qoo10.sg/item/POWERPAC-POWERPAC-5L-MULTIPURPOSE-STEAMBOAT-POT-COOKER-WITH-NON-STICK/644191787

Secret Inquiry

Hi
We do not pass of selling any refurnished set as new piece. We have our own site on our own web selling refurbished /display sets as different pricing.
regards
PowerPac

Secret Inquiry

Hi
Total capacity is 3.5 L
PowerPac

Hi
We could not guarantee and will not recommend, as this pot function with the model. And induction cooker are recommended for stainless steel.
Thank you
PowerPac

Hi

It approx 23cm length x 33cm width
Thank you
PowerPac

Secret Inquiry

Secret Inquiry

Hi we will process daily working day for all order.
But Once your order is hand over to Qoo10 and as they handles their own courier so we can't determine the exact time and date. It should take couple working days.
Thank you.
regards
PowerPAc

Secret Inquiry

Yes, but we do not recommend this usage at all for the model vacuum.
Though we understand some vacuum have this function.
regards

Hi
we do not understand your question. Please emphasis.
And what would be order number.
P/s: should it be under warranty , you can bring down to our service centre for a check
regards
PowerPac

Hi yes
$12 for additional filter
regards
PowerPac

Secret Inquiry

Secret Inquiry

Hi
PPV1300 and PPV1500 have the blower function
Thank you
PowerPac

Secret Inquiry

Secret Inquiry

Secret Inquiry

Hi

Tentatively December. But we can't confirm as due to the shipping schedule.
Sorry for any inconvenience caused.

regards
PowerPac

Hi, can we have your order number? Thank you

Hi, we will arrange the one to one exchange and will contact to confirm the delivery date and timing. Thank you.

Hi, you have to be gently when you are using the vacuum, cannot pull too hard. Thank you.

Hi yes this is common. As its a hevyweight machine, consisting of wet and dry function.
One reason may be that the usage have to be alittle gentler than lightweight vacuum. Thank you

Hi yes this is common. As its a hevyweight machine, consisting of wet and dry function.
One reason may be that the usage have to be alittle gentler than lightweight vacuum. Thank you

Hi

There is a choice of delivery or self collection during the process of order.
Qoo10's logistic team are the one handling the delivery if you order from Qoo10.

For self collection, you can collect straight after the order at:

Our warehouse/ office is at 5 Changi South Lane #03-01 Singapore 486045
Operating hours:
Monday-Friday: 8.30am-5.30pm
Saturday: 8.30am-12noon

regards
PowerPac Team

Secret Inquiry

Hi, Qpress can contact before the delivery. Thank you

Can I order spare hepa filter ? and what is the price?

Hi, no need to put the HEPA filter if want to suck water. Thank you

Hi, you need to call Q10 to change to self-collection instead of delivery. Thank you

Hi

The maxi for the hose length is approximately 1.5 metre.
Hi it does not have the blow function.
But the suction function is applicable to wet and dry format.

Thank you
PowerPac Team

Hi, it is no blower function. Thank you

Hi, wet vacuum is mean you can suck the water with using this vacuum. Thank you.

Hi, item is under one year warranty. Hepa filter is washable but you need to wait until totally dry before you use again. Thank you

Hi, it's can. Thank you

Secret Inquiry

Secret Inquiry

noted.
Refund, please follow Qoo10 T&C.
if not clear, please call qoo10
regards

PP Food grade plastic
regards
PowerPac

Hi, the brown part you can clean up this is not the burning trace, for the item have overheat proctection, if you wan to cook more food you have to managing water volume by your self. Thank you .

Secret Inquiry

This would be the specification for your reference
regards


Wind speed up to 760m3/hr
Voltage/Frequeny 220V-50Hz
Power 45 Watts
Maximum wind 760m3/hr
Maximum injecting water 9.3 Liter
Net weight of unit 5.5 kg
Fan speed 3 speed
Air coverage 10m2
Water continuous usage 10-13 hours

Hi would depend how strong the wind individual require and living room space. Or you can refer to review. From our review. Most are very happy with the coolness level.
We place the comparison for your easy reading as below.

If you have your own individual ice gel, you can place in too. fill as much as you can place in the water tank.



For 9.3L.
Maximum wind 760m3/hr
Maximum injecting water 9.3 Liter
Net weight of unit 5.5 kg
Fan speed 3 speed
Air coverage 10m2
Water continuous usage 10-13 hours

For 18L:
Maximum wind 1432m3/hr
Maximum injecting water 18 Liter
Net weight of unit 8 kg
Fan speed 4 speed
Air coverage 15m2
Water continuous usage 10-13 hours

Watts as stated is already different.
IF7850 is Power 45 Watts / Maximum wind 760m3/hr
IF7880 is Power 80 Watts / Maximum wind 1432m3/hr

Of course bigger is more powerful, thus sound will be louder.

Hi Just tap water or no water is fine.
Perhaps below details would be clearer.

1) you can use without water and ice tube. Cool
2) you can use with just water in tank. Cooler
3) You can use with water and frozen ice tube. Even cooler

regards
PowerPac

Hi, it is our our mistake. Function for 9.3 litres and 18 litres model is the same, just the size different only. Thank you
Regards,
PowerPac

yes 3 pin and approx 1.5M wire
regards
PowerPac

Secret Inquiry

AS attached. 36 months local. 5 year motor.
You can registered warranty via
1: warranty card provided in box OR
2. https://onlinesvc.powerpac.com.sg

regards
PowerPac

Hi,
It is able to put ice cube into the eater tank.
There is knob below the water tank to drain out unused water and it is under carry-in repair warranty.
Thank you.

Hi,
You need to put ice to make it cooler.
Thank you.

Hi,
Please choose on Q-Express delivery, it take 4-5 working days.
Thank you.

Hi,

Stock is available for self collection.
Thank you.

Secret Inquiry

the steam and lid is PP plastic.
Inner ricer cooker pot is stainless steel
regards
PowerPac

Hi Nithi

Your order is under store pick up choice. You can collection anytime from our office as time/date stated below:
Our warehouse/ office is at 5 Changi South Lane #03-01 Singapore 486045
Operating hours (closed on public holiday):
Monday-Friday: 8.30am-5.30pm
Saturday: 8.30am-12noon

Thank you
PowerPac

Secret Inquiry

Hi, the inner pot do not have coating and will not rusty due to the pot make of 304 stainless steel grade. Thank you.

Hi, this rice cooker is stainless steel pot, so the rice will stick to the bottom. Thank you.

Hi, it is plastic steamer tray. Thank you

Hi,
1) can use up tp 10 cups(cup provided) for this rice cooker.
2) sure, if you didn't have anything to steam, just take out the steam tray.
Thank you.

Hi actually this promo is for 11.11. But is our mistake that our Team forgotten take down the photo. We have just taken down.
But as when you make the order, the photo was still there. We would still honour and provide the free blender.

Thank you for your support.
regards
PowerPac

sorry no.
Promo over

We are not able to change the delivery system.
If you wish us to deliver it, there will be an additional charge of $4 for us to arrange simply post courier.
We accept paynow.
regards
PowerPac

Secret Inquiry

Height 4"
Diameter 6.5"
regards

Secret Inquiry

Hi, you may proceed to our warehouse with E-ticket number.
Our warehouse/ office is at 5 Changi South Lane #03-01 Singapore 486045
Operating hours (closed on public holiday):
Monday-Friday: 8.30am-5.30pm
Saturday: 8.30am-12noon
Thank you
Powerpac

Secret Inquiry

Hi, fries can be done but for chicken, it's only grill. Than you.

Hi.
Its set randomly at a timing. Do refresh it now.
regards

Stated in photo description 2.2 already
regards

Color as show in new photo description. White base with black parts
This is our new shipment. new arrival.
regards
PowerPac

Secret Inquiry

Can I make a refund?

Secret Inquiry

Hi

Its 1.6L

Thank you

Secret Inquiry

Secret Inquiry

Hi the tray is able to take out. not the basket.
regards
PowerPAc

replied to previous thread

Hi, it is under 24 months motor warranty. Thank you.

Hi, it take 3-4 days to deliver. Thank you.

We are the official store PowerPac.

2 years SG local (motor) warranty
regards

Hi yes this is the link to the accessories:
https://www.qoo10.sg/item/POWERPAC-POWERPAC-ORIGINAL-REPLACEMENT-ACCESSORIES-2X-BRUSHES-1X-MOP-CLOTH/655583092

regards
PowerPAc

Hi as per photo description. yes it does
regards
PoweRPac

Hi, the battery capacity is 850mAh/14.4V, power is 18 watts and is cannot use for handphone apps. Thank you.
Regards,
PowerPac

Please provide a photo / video as per mentioned
regards
PowerPac

Hi, it is made in China but is local 24 months motor warranty. Thank you.
Regards,
PowerPac

Hi, the rice cooker can keep stay on "keep warm" if you never switch off the power. Thank you.
Regards,
PowerPac

Secret Inquiry

Secret Inquiry

you can see review. most have commented 1 cup
PowerPac

sorry, we do not have this option.
You can come down to our office to buy.
Thank you

yes. cause its not non stick pan
regards
PowerPac

Secret Inquiry

Dear Customer,

Kindly provide your order number and address detail / contact number to proceed the request for exchange.

Thank You,
Powerpac Team.

Hi
Receipt number can just place your qoo10 receipt.
Exp: Qoo10: xxxxxxx

Thank you
PowerPac

Hi
The steaming rack is $8. Excluding delivery.
Payment is via Paynow
We can pull out your order now not to sent first. so you can save on delivery should you decided you want the rack. And we will pack together.
Do reply us asap.
regards
PowerPac

Hi 2 year local warranty.
Plug got local safety mark.
regards
PowerPac

Hi yes
It just the design. have 3 differnet design to choose from
regards
PowerPac

Secret Inquiry

Hi
Aluminium as stated. We did not place non stick
regards
PowerPac

2 year local warranty
regards
PowerPac

Hi
Yes. more water and need to monitor as per normal
regards
PowerPac

Hi
Aluminium. We did not state non stick.
Thank you
regards
PowerPac

Approx 25-30 mins
regards
PowerPac

Hi, the pot is aluminium pot and it is suitable for 2-3 person.
Thank you
PowerPac

Hi, Our warehouse/ office is at 5 Changi South Lane #03-01 Singapore 486045
Operating hours (closed on public holiday):
Monday-Friday: 8.30am-5.30pm
Saturday: 8.30am-12noon

Thank you
PowerPac

Suitable for 2 person quantity

Secret Inquiry

No. this model does not

Hi
Its plastic.
regards
PowerPac

Hi
We only have one color as shown.
Power 55W. Voltage 220-240V 50-60Hz
Yes. Assemble self by buyer.
regards
PowerPac

As in will I be able to receive fan tmr if I order now?

Secret Inquiry

Hi

MC 40 does not come with timer.

You could look at MC408R or PPFS50 should you require timber.

regards
PowerPac

Hi

You can either mail back to our office at 5 Changi South Lane #03-01 Singapore 486045
or registered online at https://onlinesvc.powerpac.com.sg

regards
PowerPac

Hi

Do stay tuned for coming Black Friday. We do have a surprise planned.

Thank you
PowerPac

Hi

Your order have been processed by our office and qoo10 will come and collect tomorrow and then will notified you
As qoo10 hold the delivery, we cannot confirm on the delivery. Hope for your understanding.
But so far qoo10 delivery do not have much issue from our past customers.

regards
PowerPac

Hi

sorry, we do not understand your question. Do kindly emphasis

reagards
PowerPAc

Hi

For this promotion, there is Qxpress free shipping. And yes the item come with 2 years warranty

Thank you

Hi

As the delivery is via qoo10, their logistic will let you know upon delivery and you can change with them.

Thank you for your understanding
PowerPac