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Item	Question & Answer
💝QOO10 LOWEST PRICE GUARANTEE💝 [INNISFREE] MY REAL SQUEEZE MASK 10PCS Item Q&A	Question : Inquiry for the item from mypreciousMar 07, 2021 When will the manuka honey real squeeze mask stocks be replenished? Question : Inquiry related delivery from caroline3sgFeb 15, 2021 Dear Seller, My cart no. 142173300, consist of 2 packs of rose masks, only arrive one pack. Shortage of one pack (order no. 335191221). Kindly advise if you will send me the shortage of one pack. Answer : [Re] Inquiry related delivery from caroline3sg hi i'm so sorry i'll check weight pls wait a little more thank you Question : [Re] Inquiry related delivery from caroline3sg Dear seller, Any update from you? It has been few days already. Answer : [Re] Inquiry related delivery from caroline3sg hi i'm so sorry i've already sent pls wait a little more Thank you Question : [Re] Inquiry related delivery from caroline3sg Dear seller, I have received it. thank you Answer : [Re] Inquiry related delivery from caroline3sg thank you Question : Inquiry for the item from hh2706Jan 24, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from hh2706 Secret Inquiry Question : Inquiry for the item from hltan1974Jan 20, 2021 Hi seller If Buy 1 set, will get 1 mask free. If buy 2 sets, will get 2 masks free? Just to confirm b4 i order. Thanks Answer : [Re] Inquiry for the item from hltan1974 hi sorry we send only 1 free thank you Question : Inquiry for the item from ivyyik16Dec 23, 2020 What is the expiry date for real squeeze mask? Thanks Answer : [Re] Inquiry for the item from ivyyik16 hi the expire date is up to 2022 pls try thank you Question : [Re] Inquiry for the item from ivyyik16 Thanks. Already ordered. Answer : [Re] Inquiry for the item from ivyyik16 thank you Question : Inquiry for the item from siewmei7557Dec 24, 2020 Hi, may i know when is the expiry date? Answer : [Re] Inquiry for the item from siewmei7557 hi the expire date is up to 2022~2023 pls try thank you Question : Inquiry for the item from mustika_gunawanDec 05, 2020 Hi i ordered during black friday 10+1 masks promo. Why is the free mask not sent to me? I have purchased 70 masks. I should get 7 more masks free Answer : [Re] Inquiry for the item from mustika_gunawan No matter how many pieces are purchased, only one free mask is given for one cart. Question : Inquiry from AlextanNov 26, 2020 Secret Inquiry Answer : [Re] Inquiry from Alextan Secret Inquiry Question : [Re] Inquiry from Alextan Secret Inquiry Answer : [Re] Inquiry from Alextan Secret Inquiry Question : [Re] Inquiry from Alextan Secret Inquiry Answer : [Re] Inquiry from Alextan Secret Inquiry Question : Inquiry for the item from MayNov 29, 2020 BAD SERVICE. WRONG DELIVERY (OF 40 PCS OF MASKS). READ OTHER REVIEWS. SELLER HAS BEEN MAKING THIS MISTAKE QUITE OFTEN RECENTLY. Ordered 4x 10 pcs of My Real Squeeze - Bamboo masks, but they delivered 4x 10 pcs of green tea masks. When I tried to get in touch with seller, she was unresponsive, evaded questions. I left a note informing vendor to ensure goods are correct before delivery, but seller said, "Sorry, I have already sent out". Downright poor quality management and service recovery. Think, before you make a purchase (esp in bulk). Better for you to purchase from other vendors. PLEASE BE CAREFUL WHEN YOU DEAL WITH THIS SELLER. THEY USED TO BE QUITE OKAY WITH THEIR SERVICE, BUT IF YOU READ THE RECENT REVIEWS, THEY HAVE BEEN SENDING OUT WRONG MASKS (LOTS OF MISTAKE - MAY BE DELIBERATE). Answer : [Re] Inquiry for the item from May BAD SERVICE. WRONG DELIVERY (OF 40 PCS OF MASKS). READ OTHER REVIEWS. SELLER HAS BEEN MAKING THIS MISTAKE QUITE OFTEN RECENTLY. Ordered 4x 10 pcs of My Real Squeeze - Bamboo masks, but they delivered 4x 10 pcs of green tea masks. When I tried to get in touch with seller, she was unresponsive, evaded questions. I left a note informing vendor to ensure goods are correct before delivery, but seller said, "Sorry, I have already sent out". Downright poor quality management and service recovery. Think, before you make a purchase (esp in bulk). Better for you to purchase from other vendors. PLEASE BE CAREFUL WHEN YOU DEAL WITH THIS SELLER. THEY USED TO BE QUITE OKAY WITH THEIR SERVICE, BUT IF YOU READ THE RECENT REVIEWS, THEY HAVE BEEN SENDING OUT WRONG MASKS (LOTS OF MISTAKE - MAY BE DELIBERATE). Question : [Re] Inquiry for the item from May hi i'm so sorry delivery compnay will pick up your wrong item Please let me know what day is available thank you Question : Inquiry for the item from MayNov 29, 2020 BAD SERVICE. WRONG DELIVERY (OF 40 PCS OF MASKS). READ OTHER REVIEWS. SELLER HAS BEEN MAKING THIS MISTAKE QUITE OFTEN RECENTLY. Ordered 4x 10 pcs of My Real Squeeze - Bamboo masks, but they delivered 4x 10 pcs of green tea masks. When I tried to get in touch with seller, she was unresponsive, evaded questions. I left a note informing vendor to ensure goods are correct before delivery, but seller said, "Sorry, I have already sent out". Downright poor quality management and service recovery. Think, before you make a purchase (esp in bulk). Better for you to purchase from other vendors. PLEASE BE CAREFUL WHEN YOU DEAL WITH THIS SELLER. THEY USED TO BE QUITE OKAY WITH THEIR SERVICE, BUT IF YOU READ THE RECENT REVIEWS, THEY HAVE BEEN SENDING OUT WRONG MASKS (LOTS OF MISTAKE - MAY BE DELIBERATE). Answer : [Re] Inquiry for the item from May hi i'm so sorry delivery compnay will pick up your wrong item Please let me know what day is available thank you Question : Inquiry for the item from MayNov 29, 2020 Ordered 4x 10 pcs of My Real Squeeze - Bamboo masks, but they delivered 4x 10 pcs of green tea masks. When I tried to get in touch with seller, she was unresponsive, evaded questions. I left a note informing vendor to ensure goods are correct before delivery, but seller said, "Sorry, I have already sent out". Downright poor quality management and service recovery. Think, before you make a purchase (esp in bulk). Better for you to purchase from other vendors. PLEASE BE CAREFUL WHEN YOU DEAL WITH THIS SELLER. THEY USED TO BE QUITE OKAY WITH THEIR SERVICE, BUT IF YOU READ THE RECENT REVIEWS, THEY HAVE BEEN SENDING OUT WRONG MASKS (LOTS OF MISTAKE - MAY BE DELIBERATE). Answer : [Re] Inquiry for the item from May hi i'm so sorry delivery compnay will pick up your wrong item Please let me know what day is available thank you Question : Inquiry for the item from MayNov 29, 2020 Hello, pls respond to your private chat. You sent the wrong masks 4x 10 pcs green tea masks, instead of 4x 10 pcs bamboo mask. Appreciate if you can do service recovery, instead of evading responsibility. Otherwise, recommend for other customers to boycott this seller. Answer : [Re] Inquiry for the item from May HELLO Question : [Re] Inquiry for the item from May Pls respond! Answer : [Re] Inquiry for the item from May hi i'm so sorry delivery compnay will pick up your wrong item Please let me know what day is available thank you Question : Inquiry related return and exchange from kenny_king20Nov 17, 2020 Secret Inquiry Answer : [Re] Inquiry related return and exchange from kenny_king20 Secret Inquiry Question : [Re] Inquiry related return and exchange from kenny_king20 Secret Inquiry Question : Inquiry for the item from kayNov 17, 2020 Hi, Hand mask x3 means 3 individually packed hand mask? Each pack of hand mask inside is a pair right? And if I order in the next 1 to 2 days, can I receive by end nov? Answer : [Re] Inquiry for the item from kay hi yes, delivery is being delayed I don't know the exact date sorry Question : Inquiry from elliza yusofNov 13, 2020 Hello I thought I order 30 pcs of masks in total, but received only 12 pcs. I am rather confused as I thought the price is for 10 pcs for each category that I ordered. I have received so far 3 pcs Bright Solution Mask Firming 5 pcs Skin Clinic Mask Hyaluronic Acid 4 pcs Trouble Solution Mask Zinc My order on Oct 26, 2020 Cart no. 139885603 Thanks Answer : [Re] Inquiry from elliza yusof hi you've ordered zinc--(it's 3pcs) firming--(it's 3pcs) hyaluronice acid--(it's 5pcs) total 11pcs pls check again thank you Question : Inquiry for the item from limevon_1Nov 11, 2020 What is the expiry date for this batch? Answer : [Re] Inquiry for the item from limevon_1 hi the expire date is up to 2022~2023 pls try thank you Question : Inquiry related delivery from jackng998Nov 05, 2020 Hi I've placed order on the 1st Nov(330523300, 01, 02). Until now I have not receive any shipping updates from you. When will they be sent out? Answer : [Re] Inquiry related delivery from jackng998 Hi Can I get an update on this please? Question : [Re] Inquiry related delivery from jackng998 hi i'm so sorry i sent your items today pls wait a little more thank you Answer : [Re] Inquiry related delivery from jackng998 Thank you. Looking forward to receiving the items. Question : Inquiry related delivery from alextanOct 29, 2020 if i buy now, can i get before 8th November? please let me know, will make purchase immediately after reply Answer : [Re] Inquiry related delivery from alextan hi maybe it's impossible sorry Question : Inquiry for the item from alextanOct 27, 2020 Hi, can i know if there will be restock for the real squeeze aloe masks? Answer : [Re] Inquiry for the item from alextan hi Question : [Re] Inquiry for the item from alextan i updated it pls check thank you Question : Inquiry for the item from yastanOct 26, 2020 Which marks is suitable for teenager with pimples? Answer : [Re] Inquiry for the item from yastan hi i recommend you tea tree pls try thnka you Question : Inquiry related delivery from huanhuanzheng0528Oct 25, 2020 I ordered on last Friday. When will it be sent out? Answer : [Re] Inquiry related delivery from huanhuanzheng0528 hi thank you i sent your items today pls wait a little more thank you Question : [Re] Inquiry related delivery from huanhuanzheng0528 May I know how long it takes to receive the item? Answer : [Re] Inquiry related delivery from huanhuanzheng0528 hi it takes 7~10 days pls wait a little more thank you Question : Inquiry for the item from stellatanhweeOct 24, 2020 What's the expiry date? Answer : [Re] Inquiry for the item from stellatanhwee hi the expire date is up to 2023 thank you Question : Inquiry related delivery from klmahOct 17, 2020 Hi, Why am I not given the free masks as advertised ? My order is 329679217 Thank you Answer : [Re] Inquiry related delivery from klmah hi Question : [Re] Inquiry related delivery from klmah We only pay 1 mask per cart Already announced Thank you Answer : [Re] Inquiry related delivery from klmah Hi, May I know where and when it was 'announced' ? I definitely did not see it written anywhere when I placed my order. I only saw '10+1', not '30+1'. Thanks Question : [Re] Inquiry related delivery from klmah Sorry I have already posted a detailed explanation Only one will be paid per cart Thank you Question : Inquiry for the item from ZYOct 17, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from ZY Secret Inquiry Question : [Re] Inquiry for the item from ZY Secret Inquiry Question : Inquiry for the item from faithjeff85Oct 03, 2020 When will the stock for BHA mask be coming in?? Answer : [Re] Inquiry for the item from faithjeff85 The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : [Re] Inquiry for the item from faithjeff85 Noted with thanks Answer : [Re] Inquiry for the item from faithjeff85 thank you Question : Inquiry for the item from FrancioshooOct 11, 2020 When is the expiry date? Answer : [Re] Inquiry for the item from Francioshoo hi the expire date is up to 2023 pls try thank you Question : Inquiry for the item from yeohweehweeOct 08, 2020 May i ask what is the expiry date for the items? my real squeeze mask. thanks. Answer : [Re] Inquiry for the item from yeohweehwee hi the expire date is up to 2023 pls try thank you Question : Inquiry related delivery from lisatmadjandoOct 03, 2020 Hello, i had sent PM asking about estimated shipment date for my order 329115933, but until now no reply. Would you kindly response on that? Thank you. Answer : [Re] Inquiry related delivery from lisatmadjando hi Question : [Re] Inquiry related delivery from lisatmadjando i've already sent pls wait a little more thank you Answer : [Re] Inquiry related delivery from lisatmadjando Thank you for your update and shipment. Question : [Re] Inquiry related delivery from lisatmadjando hi your tracking no. is SGP164839956 pls check thank you Question : Inquiry for the item from poison_antidoteSep 29, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from poison_antidote Secret Inquiry Question : Inquiry for the item from JiayiSep 10, 2020 I have make another 2 order 327746650 and 327746931 for different type during sales if $6.50/10pcs For order 327746931, charges was $13.60 for 10pcs, ie $6.80/10pcs and for order 327746650, charges was $24.54, i.e$8.18/10pcs. Kindly check is there a problem in the system. Thank you very much for your attention and looking forwards to your positive reply. Best regards Answer : [Re] Inquiry for the item from Jiayi hi The amount varies depending on the coupon Buy at a cheaper place Thank you Question : [Re] Inquiry for the item from Jiayi Hi, I would like to add that i am just asking a genuine question and was just asking for an explanation. Your comment “buy at a cheaper place” is so uncalled for. Thanks but no thanks i will not buy your cheap products again. Answer : [Re] Inquiry for the item from Jiayi hi Varies by coupon Please purchase at a cheaper place Thank you Question : Inquiry for the item from JiayiSep 10, 2020 I have make another 2 order 327746650 and 327746931 for different type during sales if $6.50/10pcs For order 327746931, charges was $13.60 for 10pcs, ie $6.80/10pcs and for order 327746650, charges was $24.54, i.e$8.18/10pcs. Kindly check is there a problem in the system. Thank you very much for your attention and looking forwards to your positive reply. Best regards Answer : [Re] Inquiry for the item from Jiayi hi The amount varies depending on the coupon Buy at a cheaper place Thank you Question : Inquiry for the item from valerielylSep 01, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from valerielyl Secret Inquiry Question : Inquiry for the item from siewmei7557Sep 01, 2020 Hi when will the rice mask be restocked? Answer : [Re] Inquiry for the item from siewmei7557 hi i updated it pls check thank you Question : Inquiry for the item from t_lilinAug 24, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from t_lilin Secret Inquiry Question : [Re] Inquiry for the item from t_lilin Secret Inquiry Answer : [Re] Inquiry for the item from t_lilin Secret Inquiry Question : [Re] Inquiry for the item from t_lilin Secret Inquiry Answer : [Re] Inquiry for the item from t_lilin Secret Inquiry Question : [Re] Inquiry for the item from t_lilin Secret Inquiry Question : Inquiry for the item from Tricia_ChongAug 20, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Tricia_Chong Secret Inquiry Question : Inquiry for the item from elimllAug 17, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from elimll Secret Inquiry Question : Inquiry for the item from Tanplg23Aug 16, 2020 Hi, when will you have the stock for aloe vera mask? Thanks Answer : [Re] Inquiry for the item from Tanplg23 hi i updated it pls check thank you Question : Inquiry for the item from ho.joanneAug 16, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from ho.joanne Secret Inquiry Question : Inquiry for the item from animalinsectJul 31, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from animalinsect Secret Inquiry Question : [Re] Inquiry for the item from animalinsect Secret Inquiry Answer : [Re] Inquiry for the item from animalinsect Secret Inquiry Question : Inquiry for the item from siewmei7557Aug 01, 2020 Hi got rice, acai berries and tea tree? Answer : [Re] Inquiry for the item from siewmei7557 hi i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from siewmei7557 Got it. Tks. Answer : [Re] Inquiry for the item from siewmei7557 thank you Question : Inquiry for the item from SuperwomanAug 03, 2020 Hi seller, are the innisfree masks shipping from South Korea ? Answer : [Re] Inquiry for the item from Superwoman hi of course pls try thank you Question : Inquiry for the item from uuvwxyAug 01, 2020 Hi will My Real Squeeze rice be stocked up again? Answer : [Re] Inquiry for the item from uuvwxy hi i'll check it pls wait a little more thank you Question : Inquiry for the item from xiu.juanJul 30, 2020 Hi can you restocked the aloe vera real squeeze mask? Thanks! Answer : [Re] Inquiry for the item from xiu.juan hi i'll update soon pls wait a little more thank you Question : Inquiry related delivery from SuperwomanJul 26, 2020 Secret Inquiry Answer : [Re] Inquiry related delivery from Superwoman Secret Inquiry Question : Inquiry for the item from paulinesimplJul 25, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from paulinesimpl Secret Inquiry Question : Inquiry for the item from siewmei7557Jul 23, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from siewmei7557 Secret Inquiry Question : [Re] Inquiry for the item from siewmei7557 Secret Inquiry Answer : [Re] Inquiry for the item from siewmei7557 Secret Inquiry Question : Inquiry for the item from citiprincessJul 25, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from citiprincess Secret Inquiry Question : Inquiry for the item from jass15Jul 16, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from jass15 Secret Inquiry Question : [Re] Inquiry for the item from jass15 Secret Inquiry Answer : [Re] Inquiry for the item from jass15 Secret Inquiry Question : Inquiry for the item from childchild1991Jul 24, 2020 Hi Seller, How can I buy for innisfree masks 10 pcs as your post ?Please let me know ? Answer : [Re] Inquiry for the item from childchild1991 hi pls check option thank you Question : Inquiry for the item from Ericgzl96Jul 23, 2020 hi seller will you restock real squeeze tea tree mask?:) Answer : [Re] Inquiry for the item from Ericgzl96 hi i'll check it pls wait a little more thank you Question : Inquiry for the item from citiprinceJul 22, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from citiprince Secret Inquiry Question : Inquiry from pup***Jul 12, 2020 Hi. I clicked for store coupon and it says I have it. But I cannot use it for my check-out payment. My bill is $70+. Answer :* [Re] Inquiry from pup**** hi i sent your item today pls wait a little more thank you Question : [Re] Inquiry from pup**** I was asking why I could not use the discount voucher even though I was ordering above $50-70 Answer : [Re] Inquiry from pup**** sorry pls contact to qoo10 customer service pls try thank you Question : Inquiry for the item from ng-***Jul 08, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from ng-**** Secret Inquiry Question : Inquiry for the item from sie***Jul 08, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from sie**** Secret Inquiry Question : [Re] Inquiry for the item from sie**** Secret Inquiry Answer : [Re] Inquiry for the item from sie**** Secret Inquiry Question : Inquiry for the item from bri***Jul 05, 2020 Can I check when will the tea tree real squeeze mask be back in Stock? Answer :* [Re] Inquiry for the item from bri**** hi i updated it pls check thank you Question : Inquiry for the item from ng-***Jul 04, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from ng-**** Secret Inquiry Question : Inquiry for the item from her***Jun 29, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from her**** Secret Inquiry Question : [Re] Inquiry for the item from her**** Secret Inquiry Answer : [Re] Inquiry for the item from her**** Secret Inquiry Question : [Re] Inquiry for the item from her**** Secret Inquiry Question : 来自lee***会员的商品咨询。Jun 26, 2020 Innisfree mask pregnant can use? Answer :* [Re] 来自lee***会员的商品咨询。 yes pls try thank you Question :* Inquiry for the item from a11***Jun 11, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from a11**** Secret Inquiry Question : [Re] Inquiry for the item from a11**** Secret Inquiry Answer : [Re] Inquiry for the item from a11**** Secret Inquiry Question : [Re] Inquiry for the item from a11**** Secret Inquiry Answer : [Re] Inquiry for the item from a11**** Secret Inquiry Question : [Re] Inquiry for the item from a11**** Secret Inquiry Answer : [Re] Inquiry for the item from a11**** Secret Inquiry Question : [Re] Inquiry for the item from a11**** Secret Inquiry Answer : [Re] Inquiry for the item from a11**** Secret Inquiry Question : [Re] Inquiry for the item from a11**** Secret Inquiry Question : Inquiry for the item from Wen***Jun 18, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from Wen**** Secret Inquiry Question : Inquiry for the item from 01p***Jun 17, 2020 When will new stock arrives for aChai mask and ginseng mask? Answer :* [Re] Inquiry for the item from 01p**** hi i updated it pls check thank you Question : Inquiry for the item from woo***Jun 15, 2020 hi! is item authentic? able to prove? Answer :* [Re] Inquiry for the item from woo**** hi of course i sell 100% authentic product pls try thank you Question : Inquiry for the item from a11***Jun 13, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from a11**** Secret Inquiry Question : Inquiry for the item from ela***May 30, 2020 When bamboo n teatree restock? Answer :* [Re] Inquiry for the item from ela**** hi i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from ela**** Pls reply. Answer : [Re] Inquiry for the item from ela**** hi i've updated it pls check thank you Question : Inquiry for the item from yan***Jun 08, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from yan**** Secret Inquiry Question : Inquiry for the item from tab***Jun 07, 2020 Hi,Can I check if I order now,around how many day can received ? Answer :* [Re] Inquiry for the item from tab**** hi it takes10~14days thank you Question : Inquiry for the item from elg***Jun 06, 2020 What is the expiry? Answer :* [Re] Inquiry for the item from elg**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from a11***Jun 04, 2020 Hi, When is the expiry date of the mask? Answer :* [Re] Inquiry for the item from a11**** hi the expire date is up to 2022 pls try thank you Question : [Re] Inquiry for the item from a11**** Ok. Thanks. Yes I have ordered many times already. Will order again for sure Answer : [Re] Inquiry for the item from a11**** thank you so much! have a nice day~!! Question : Inquiry for the item from 242***Jun 05, 2020 hello, when will there be stock for fig and tea tree? thank you! Answer :* [Re] Inquiry for the item from 242**** hi i have fig but tea tree was out of stock sorry Question : Inquiry related delivery from gwe***Jun 02, 2020 Hi can I buy the item at q10 and send to Taiwan for my friend birthday? Answer :* [Re] Inquiry related delivery from gwe**** hi i'm so sorry it's impossible sorry Question : [Re] Inquiry related delivery from gwe**** What about this? Answer : [Re] Inquiry related delivery from gwe**** Ship from Korean to Taiwan in this picture. Question : [Re] Inquiry related delivery from gwe**** hi i'm so sorry covid19 is not currently deliver sorry Question : Inquiry for the item from woo***May 30, 2020 When will be the stock coming in for Tea tree and rice? Answer :* [Re] Inquiry for the item from woo**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from Zjl***May 30, 2020 Hi, may i know the exp for real squeeze mask rose and green tea? Thanks Answer :* [Re] Inquiry for the item from Zjl**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from pan***May 28, 2020 When will you restock acai berry? Thanks Answer :* [Re] Inquiry for the item from pan**** hi this item was out of stock maybe it will be restocked next week pls wait a little more thank you Question : [Re] Inquiry for the item from pan**** Thanks Answer : [Re] Inquiry for the item from pan**** thank you Question : Inquiry for the item from lis***May 28, 2020 Do you have more tea treee mask? I need 30 Answer :* [Re] Inquiry for the item from lis**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from eit***May 27, 2020 Hi seller May i know if the mask is authentic? Coz got different with other!!! Thanks Answer :* [Re] Inquiry for the item from eit**** hi we sell 100% authentic product don't worry pls try thank you Question : Inquiry for the item from chy***May 27, 2020 Can check expiry date for Real Squeeze Mask? Answer :* [Re] Inquiry for the item from chy**** hi the item is different per item the item is up to 2022 pls try thank you Question : Inquiry for the item from som***May 27, 2020 When restock rice mask? Answer :* [Re] Inquiry for the item from som**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from jos***May 27, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from jos**** Secret Inquiry Question : Inquiry for the item from haz***May 26, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from haz**** Secret Inquiry Question : [Re] Inquiry for the item from haz**** Secret Inquiry Question : Inquiry for the item from Mik***May 25, 2020 Hi, any stocks for tea tree? Answer :* [Re] Inquiry for the item from Mik**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from her***May 21, 2020 Hi, when will you have stock for my real tea tree? Thanks Answer :* [Re] Inquiry for the item from her**** hi i updated it pls wait a little more thank you Question : [Re] Inquiry for the item from her**** Thank you, I have purchase 2 packs of 10 pieces. Cart no. 135756241 Answer : [Re] Inquiry for the item from her**** hi i've already sent pls wait a little more thank you Question : Inquiry from l_g***May 07, 2020 Hi, I sent a msg to you. You sent me the wrong order, I ordered 4 variants but 1 is missing (acai) Pls send me the correct one thank you! Answer :* [Re] Inquiry from l_g**** hi i'm really sorry i'll check weight pls wait a little more thank you Question : [Re] Inquiry from l_g**** Hi waiting for your feedback Answer : [Re] Inquiry from l_g**** hi i'm checking now pls wait a little more thank you Question : Inquiry for the item from Lee***May 16, 2020 any new stock for tea tree? Answer :* [Re] Inquiry for the item from Lee**** hi i updated it pls check thank you Question : Inquiry for the item from pot***May 12, 2020 Hi when will the cucumber mask stock come Answer :* [Re] Inquiry for the item from pot**** hi i updated it pls check thank you Question : Inquiry related delivery from cha***May 03, 2020 Have been trying to reach you for so long and you have not respond to me. I have ordered this somewhere mid of Apr and I have yet to receive my item! Answer :* [Re] Inquiry related delivery from cha**** Hello.... There isn't any updates from you yet..... Question : [Re] Inquiry related delivery from cha**** hi i'm really sorry i'll check it pls wait a little more thank you Answer : [Re] Inquiry related delivery from cha**** So any updates? Question : [Re] Inquiry related delivery from cha**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from sie***Apr 25, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from sie**** Secret Inquiry Question : [Re] Inquiry for the item from sie**** Secret Inquiry Answer : [Re] Inquiry for the item from sie**** Secret Inquiry Question : Inquiry for the item from hls***May 05, 2020 Hi, I bought the eye band, instructions in Korean, may i know how many minutes i should put on the eye bag area? Answer :* [Re] Inquiry for the item from hls**** hi ill check it pls wait a little more thank you Question : Inquiry for the item from kor***May 04, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from kor**** Secret Inquiry Question : Inquiry related delivery from lee***May 03, 2020 Hi, it has been 7 days (26 April and now 3 May 2020) since I ordered 4x10 masks and apparently my status is still shipping reuqested so I am wondering if the items are shipped out? Moreover, on your oage it says it will take abt 3-5 business days to ship out the goods. When can I receive it? Answer :* [Re] Inquiry related delivery from lee**** hi i'm really sorry i've already sent your items pls wait a litte more thank you Question : Inquiry for the item from Cho***May 02, 2020 For my 14 year old son and he face now have pimples which one should I buy? Answer :* [Re] Inquiry for the item from Cho**** hi i'll check it pls wait a little more thank you Question : Inquiry related delivery from Jes***May 01, 2020 Hi, any available stock now? Need how many days of delivery, possible to delivery by next wed? Answer :* [Re] Inquiry related delivery from Jes**** hi i have pls check thank you Question : Inquiry for the item from dor***May 01, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from dor**** Secret Inquiry Question : Inquiry for the item from dor***Apr 27, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from dor**** Secret Inquiry Question : [Re] Inquiry for the item from dor**** Secret Inquiry Question : Inquiry for the item from 236***Apr 27, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from 236**** Secret Inquiry Question : Inquiry for the item from wen***Apr 22, 2020 Hi seller.. My order no 317941350. I paid $9.78 plus shipping $2.99. U mean my order only 3 smiling mask without face mask? Actually what I want is mask.. Thanks Answer :* [Re] Inquiry for the item from wen**** hi you've ordered anti-aging band / Type:smile linesx3 not facial mask pls check thank you Question : Inquiry for the item from cha***Apr 18, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from cha**** Secret Inquiry Question : Inquiry for the item from hel***Apr 15, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from hel**** Secret Inquiry Question : Inquiry for the item from hel***Apr 15, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from hel**** Secret Inquiry Question : Inquiry related delivery from aki***Apr 11, 2020 Hello. I need to ship to Singapore. Are you able to shop it currently ? Answer :* [Re] Inquiry related delivery from aki**** hi of course pls try thank you Question : Inquiry related delivery from Ach***Apr 10, 2020 Irresponsible seller Placed my order on March 11..till now no items received and ignore my message. Answer :* [Re] Inquiry related delivery from Ach**** hi i'm really sorry pls advise your order no. i'll check it thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★MISSHA★[TIME REVOLUTION] THE FIRST ESSENCE/BORABIT AMPOULE/CLEAR TONER/SPECIAL SET/MIST Item Q&A	Question : Inquiry for the item from icy_kizMar 07, 2021 Secret Inquiry Question : Inquiry related delivery from TechnicolorboyNov 20, 2020 Hello there, can I kindly check on the status of my orders ? I placed my order on 6th Nov but have yet to receive anything. It has been two weeks.... my orders no are 330850856, 330850857, 330850858 Hope to hear back from you soon Answer : [Re] Inquiry related delivery from Technicolorboy hi i'm so sorry your tracking no. is SGP166055741 pls check thank you Question : Inquiry from florencetan12Aug 22, 2020 Secret Inquiry Answer : [Re] Inquiry from florencetan12 Secret Inquiry Question : Inquiry for the item from jil***Jul 10, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from jil**** Secret Inquiry Question : Inquiry for the item from chr***Jun 12, 2020 What does your night repair set consists of？does it has time revolution essence, ampolue Answer :* [Re] Inquiry for the item from chr**** hi it's ampoule 50ml and cream 50ml pls try thank you Question : Inquiry for the item from tig***Jun 03, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from tig**** Secret Inquiry Question : Inquiry for the item from Aff***May 29, 2020 Hi, can I know the expiry date for items, essence and night ampoule Answer :* [Re] Inquiry for the item from Aff**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from Jac***May 07, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from Jac**** Secret Inquiry Question : Inquiry for the item from jen***May 06, 2020 Hi is the best seller special set 3rd or 4th generation? Answer :* [Re] Inquiry for the item from jen**** hi it's 4th generation thank you Question : Inquiry related delivery from amo***Nov 25, 2019 I'm going to buy 2 items from your store ? But when I see the cart I saw 2 charges for shipping ? Why do you charge for 2 deliveries charges instead of one ? Answer :* [Re] Inquiry related delivery from amo**** hi i'm so sorry the shipping charge is different per item sorry Question : Inquiry from 246***Nov 14, 2019 Secret Inquiry Answer :* [Re] Inquiry from 246**** Secret Inquiry Question : [Re] Inquiry from 246**** Secret Inquiry Answer : [Re] Inquiry from 246**** Secret Inquiry Question : [Re] Inquiry from 246**** Secret Inquiry Answer : [Re] Inquiry from 246**** Secret Inquiry Question : [Re] Inquiry from 246**** Secret Inquiry Answer : [Re] Inquiry from 246**** Secret Inquiry Question : [Re] Inquiry from 246**** Secret Inquiry Answer : [Re] Inquiry from 246**** Secret Inquiry Question : [Re] Inquiry from 246**** Secret Inquiry Answer : [Re] Inquiry from 246**** Secret Inquiry Question : Inquiry for the item from 262***Nov 06, 2019 Hi seller, I would to ask you, The Best Seller Special Set is consists of 150ml Treatment Essence & 50ml Night Repair Probio Ampoule? Awaiting for your reply before I buy it. Thank you.. Answer :* [Re] Inquiry for the item from 262**** hi of course pls try thank you Question : [Re] Inquiry for the item from 262**** Ok I will try to use it, then can this essence n the night repair apply near with eyes area? Plz advise, thanks! Answer : [Re] Inquiry for the item from 262**** hi i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from 262**** Hi Seller, any update for my questions? thanks. Answer : [Re] Inquiry for the item from 262**** Avoid using around eyes Thank you Question : Inquiry for the item from 246***Nov 03, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from 246**** Secret Inquiry Question : Inquiry for the item from 240***Nov 03, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from 240**** Secret Inquiry Question : Inquiry from 233***Sep 27, 2019 Hi may I check if the 15% discount Shop coupon can be used for the 4th generation treatment essence? I can seem to apply it. Thanks. Answer :* [Re] Inquiry from 233**** hi i'm so sorry in this case, pls contact to qoo10 customer service thank you Question : Inquiry for the item from chi***Jul 24, 2019 hi can i know is there a change in the packaging for thr first treatment essence? it used to be intensive moist now it shows pro fernent Answer :* [Re] Inquiry for the item from chi**** hi it was renewaled to you received item pls try thank you Question : Inquiry for the item from Sto***Jun 09, 2019 Whats the expiry date for the special set? Pls reply asap as i want to buy today. Thank you. Answer :* [Re] Inquiry for the item from Sto**** hi you can use it until 2021 pls try thank you Question : Inquiry for the item from jul***Feb 09, 2019 Hi, is the special gift set the 4th generation type? Answer :* [Re] Inquiry for the item from jul**** hi yes pls try thank you Question : Inquiry for the item from thi***Jan 09, 2019 How many pieces ? 4 bottles ? Expire date pls ? Answer :* [Re] Inquiry for the item from thi**** hi pls check photo review thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
💖QOO10 LOWEST PRICE💖 [LANEIGE] BEST SKIN CARE COLLECTION / WATER BANK /SLEEPING MASK Item Q&A	Question : Inquiry for the item from alice_kuehMar 07, 2021 Hi, is the sequence correct by using perfect renew youth skin refiner, regenerator then emulsion? If wanna use Radian C cream, is it after refiner or regenerator? Question : Inquiry for the item from werpyworlddMar 03, 2021 Is this authentic? Answer : [Re] Inquiry for the item from werpyworldd hi of course pls try thank you Question : Inquiry for the item from mag_pangFeb 28, 2021 Hi seller. May I know which products has whitening effect? I mean moisturizer or cream. Pls advice. Thanks! Answer : [Re] Inquiry for the item from mag_pang hi i recommend your white dew line pls try thank you Question : [Re] Inquiry for the item from mag_pang Hi ok sure. Thanks for your reply. Answer : [Re] Inquiry for the item from mag_pang What moisturizer do you recommend for a guy with normal to dry skin with some wrinkles on the forehead? Pls advice Question : [Re] Inquiry for the item from mag_pang hi i recommend blue energy line thank you Question : Inquiry related delivery from emilyspuaMar 01, 2021 Hi, when is shipping, please? Ordered on 27 Feb. Have dropped you a few messages but no reply from you. Answer : [Re] Inquiry related delivery from emilyspua Sorry for the inconvenience It was a Korean holiday until today and there was no shipment Products will be shipped sequentially from tomorrow Please wait a minute Thank you Question : [Re] Inquiry related delivery from emilyspua OIC... Thanks for your reply. Sorry to disturb you on holiday. Answer : [Re] Inquiry related delivery from emilyspua thank you Question : Inquiry for the item from libra6868Feb 25, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from libra6868 Secret Inquiry Question : Inquiry for the item from FlortayFeb 24, 2021 Hi Do you have stocks for calming cleanser? . Answer : [Re] Inquiry for the item from Flortay The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from MxmeixuanFeb 21, 2021 Mau i know expiry date for multi deep clean cleanser. Thank you Answer : [Re] Inquiry for the item from Mxmeixuan hi the expire date is up to 2023 pls try thank you Question : [Re] Inquiry for the item from Mxmeixuan Thank you Answer : [Re] Inquiry for the item from Mxmeixuan thank you Question : Inquiry for the item from swan.tmlFeb 21, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from swan.tml Secret Inquiry Question : [Re] Inquiry for the item from swan.tml Secret Inquiry Question : Inquiry from lw_chewFeb 20, 2021 I cannot apply the 10% coupon on my orders! Answer : [Re] Inquiry from lw_chew hi i'm so sorry pls contact to Qoo10 customer service thank you Question : Inquiry for the item from EvelynFeb 05, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from Evelyn Secret Inquiry Question : Inquiry for the item from tansk0102Jan 31, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from tansk0102 Secret Inquiry Question : [Re] Inquiry for the item from tansk0102 Secret Inquiry Answer : [Re] Inquiry for the item from tansk0102 Secret Inquiry Question : Inquiry for the item from TulipeFeb 01, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from Tulipe Secret Inquiry Question : Inquiry for the item from shuhueyzJan 24, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from shuhueyz Secret Inquiry Question : [Re] Inquiry for the item from shuhueyz Secret Inquiry Question : Inquiry related delivery from lowchoonluangJan 20, 2021 Secret Inquiry Answer : [Re] Inquiry related delivery from lowchoonluang Secret Inquiry Question : 来自huihui4031会员的商品咨询。Jan 10, 2021 Secret Inquiry Answer : [Re] 来自huihui4031会员的商品咨询。 Secret Inquiry Question : Inquiry from daisyseowDec 21, 2020 Any stock for time freeze sleeping mask? Answer : [Re] Inquiry from daisyseow The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from CindyDec 20, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Cindy Secret Inquiry Question : Inquiry for the item from niqiyDec 19, 2020 Will Lavender Water Sleeping mask be restocked? Answer : [Re] Inquiry for the item from niqiy The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from longfungDec 11, 2020 Hi, no response from my initial enquiry Answer : [Re] Inquiry for the item from longfung hi i checked other item same don't worry pls try thank you Question : Inquiry for the item from Aprilia_05Dec 11, 2020 What's the expiry for water sleeping mask? Answer : [Re] Inquiry for the item from Aprilia_05 hi the expire date is up to 2023 pls try Question : [Re] Inquiry for the item from Aprilia_05 thank you Question : Inquiry for the item from halvedsmilesDec 10, 2020 Hi, is the time freeze range sold out? Is there still stock for the firming sleeping mask? Answer : [Re] Inquiry for the item from halvedsmiles hi i have essence and eye serum pls check thank you Question : Inquiry related return and exchange from longfungDec 07, 2020 Hi I would like to check y the product was loosely capped when I opened and it is not sealed Answer : [Re] Inquiry related return and exchange from longfung hi i'm so sorry i'll check it pls wait a little more thank you Question : Inquiry for the item from xin huiNov 29, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from xin hui Secret Inquiry Question : Inquiry for the item from nissin_29Nov 27, 2020 Can i check the expiry for the laneige multi deep and moisture cleanser? Answer : [Re] Inquiry for the item from nissin_29 hi expire date is up to 2022~2023 don't worry pls try thank you Question : Inquiry for the item from kindai_88Nov 24, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from kindai_88 Secret Inquiry Question : [Re] Inquiry for the item from kindai_88 Secret Inquiry Question : Inquiry for the item from tiramissoNov 19, 2020 Hi I would like to buy - Time Freeze Essense - Time Freeze Eye Serum Do you have them? How much? Thank you. Answer : [Re] Inquiry for the item from tiramisso hi i'll check it pls wait a little more thank you Question : Inquiry for the item from BrandyNov 19, 2020 Hi, how often do I have to use water bank eye gel per week? Answer : [Re] Inquiry for the item from Brandy hi pls use every day thank you Question : Inquiry from maye hanNov 18, 2020 Secret Inquiry Answer : [Re] Inquiry from maye han Secret Inquiry Question : [Re] Inquiry from maye han Secret Inquiry Question : Inquiry for the item from lkkohNov 18, 2020 Hi! When will Laneige white dew milky cleanser be restocked? Answer : [Re] Inquiry for the item from lkkoh The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from verontteeNov 10, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from veronttee Secret Inquiry Question : [Re] Inquiry for the item from veronttee Secret Inquiry Question : Inquiry for the item from joyfullycNov 11, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from joyfullyc Secret Inquiry Question : Inquiry for the item from marvinyang27Nov 09, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from marvinyang27 Secret Inquiry Question : [Re] Inquiry for the item from marvinyang27 Secret Inquiry Question : Inquiry for the item from jollymummy32Nov 09, 2020 Hi, What is the difference between Perfect Renew YOUTH series (purple) and the Perfect Renew series (dark blue) of products? Thanks. Question : Inquiry related delivery from dawnchan0909Nov 09, 2020 I place my order since Oct 30 and I wrote to u about it. But no reply. Answer : [Re] Inquiry related delivery from dawnchan0909 hi i'm so sorry your item has been missing may i refund your money? Question : [Re] Inquiry related delivery from dawnchan0909 hi i'm so sorry your item has been missing may i refund your money? Answer : [Re] Inquiry related delivery from dawnchan0909 Ok refund full amount to me Question : Inquiry related delivery from dawnchan0909Nov 09, 2020 Secret Inquiry Answer : [Re] Inquiry related delivery from dawnchan0909 Secret Inquiry Question : [Re] Inquiry related delivery from dawnchan0909 Secret Inquiry Answer : [Re] Inquiry related delivery from dawnchan0909 Secret Inquiry Question : Inquiry for the item from ksfang01Nov 09, 2020 When will the Fresh calming cleanser 230ml be restock?? Answer : [Re] Inquiry for the item from ksfang01 The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry related return and exchange from AngieNov 03, 2020 Secret Inquiry Answer : [Re] Inquiry related return and exchange from Angie Secret Inquiry Question : [Re] Inquiry related return and exchange from Angie Secret Inquiry Answer : [Re] Inquiry related return and exchange from Angie Secret Inquiry Question : [Re] Inquiry related return and exchange from Angie Secret Inquiry Answer : [Re] Inquiry related return and exchange from Angie Secret Inquiry Question : Inquiry for the item from chiklorraineNov 02, 2020 Pls advise is the product authentic from Korea? Pls advise when the manufacturing date and expire date. Thank u Answer : [Re] Inquiry for the item from chiklorraine hi of course We only sell the latest products pls try thank you Question : Inquiry for the item from daniellelcpOct 31, 2020 Hey seller, do you have duo set moisture type? Answer : [Re] Inquiry for the item from daniellelcp sorry i don't have thank you Question : Inquiry from JYCOct 22, 2020 Secret Inquiry Answer : [Re] Inquiry from JYC Secret Inquiry Question : [Re] Inquiry from JYC Secret Inquiry Answer : [Re] Inquiry from JYC Secret Inquiry Question : Inquiry for the item from VCOct 19, 2020 Hi may I know if the products are all authentic cos the price is too attractive. How do we verify that? Thanks Answer : [Re] Inquiry for the item from VC hi of course i sell 100% authentic product pls try thank you Question : [Re] Inquiry for the item from VC Ok. Thanks!! Answer : [Re] Inquiry for the item from VC thank you Question : Inquiry for the item from yolanemellowOct 13, 2020 Hi! When will the calming balancing serum and toner stock come? Answer : [Re] Inquiry for the item from yolanemellow The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from Jason TanOct 11, 2020 Hello seller! May I know if the Perfect Renew Whole Range is just a change of packaging or New Formulations included? Thank you! Answer : [Re] Inquiry for the item from Jason Tan hi of course Question : [Re] Inquiry for the item from Jason Tan 미안해, 당신이 나를 이해하지 못한 것 같아요. 새로운 성분으로 완벽한 리뉴얼 제품입니다? 아니면 포장의 변경일까요? 감사합니다!!! Answer : [Re] Inquiry for the item from Jason Tan hi Wrinkle elasticity moisturizing Same function as the old product Shiny skin texture function added It works in 7 days thank you Question : Inquiry for the item from yvonsim88Oct 09, 2020 Hi, I'm order New Perfect renew cream but can't use your 10% shop coupon. I saw there is condition apply. The product that I buy is skin care why cant use?? Please help Answer : [Re] Inquiry for the item from yvonsim88 Whats the condition for 10% discount? Question : [Re] Inquiry for the item from yvonsim88 sorry in this case, pls contact to Qoo10 customer service sorry Question : Inquiry for the item from willieOct 08, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from willie Secret Inquiry Question : Inquiry for the item from zhiling_25Oct 08, 2020 Hi may I check the expiry date for water bank moisture cream and water bank eye gel? Answer : [Re] Inquiry for the item from zhiling_25 hi the expire date is up to 2023 pls try thank you Question : Inquiry for the item from joslynhOct 07, 2020 Wats d different between water bank hydro Essence n hydro cream EX ?? Answer : [Re] Inquiry for the item from joslynh hi Essence supplies nutrients The cream acts as a barrier to prevent the nutrients supplied to the skin from being carried away. thank you Question : [Re] Inquiry for the item from joslynh So need to use both?? Answer : [Re] Inquiry for the item from joslynh hi Choose according to your skin type Question : [Re] Inquiry for the item from joslynh thank you Question : Inquiry related cancel and refund from earthquakefen84Oct 03, 2020 I think I would do a refund.. can refund mi my money back? Seen tat I msg u all but u all no reply.. Answer : [Re] Inquiry related cancel and refund from earthquakefen84 hi i'm really sorry your item have been missing i made refund your money Question : [Re] Inquiry related cancel and refund from earthquakefen84 pls check thank you Answer : [Re] Inquiry related cancel and refund from earthquakefen84 Ohh.. ok thank u so much... so u have already refunded? Question : [Re] Inquiry related cancel and refund from earthquakefen84 Can I know u have made the refund already? Answer : [Re] Inquiry related cancel and refund from earthquakefen84 Ok I saw the refund thank u.. Question : [Re] Inquiry related cancel and refund from earthquakefen84 thank you Question : Inquiry for the item from purplewenweiOct 04, 2020 Hi, may I know when will the stock, Fresh Calming PH Balancing Cleanser be available? Answer : [Re] Inquiry for the item from purplewenwei The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from jadennj0215Sep 30, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from jadennj0215 Secret Inquiry Question : Inquiry related delivery from earthquakefen84Sep 26, 2020 Hi, I email u all? No reply from the question? Mine going to a month I still have not received my items... Answer : [Re] Inquiry related delivery from earthquakefen84 hi Question : [Re] Inquiry related delivery from earthquakefen84 i'm so sorry i sent the message to delivery company pls wait a little more thank you Answer : [Re] Inquiry related delivery from earthquakefen84 Hi, any reply from them? Plz check ASAP.. if not I will want to do a refund... thank u.. Question : [Re] Inquiry related delivery from earthquakefen84 sorry they already refund pls reorder sorry Question : Inquiry for the item from mups221Sep 20, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from mups221 Secret Inquiry Question : 来自rubyyee160会员的商品咨询。Sep 20, 2020 When have store white dew tone up cream.? Answer : [Re] 来自rubyyee160会员的商品咨询。 The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from maggie_leong88Sep 19, 2020 Any face cleanser recommensation for anti aging? Answer : [Re] Inquiry for the item from maggie_leong88 hi i recommend you moist cream cleanser pls try thank you Question : Inquiry for the item from zhiyan1989Sep 16, 2020 Hello When is Laneige eye serum coming back? Answer : [Re] Inquiry for the item from zhiyan1989 The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from jes38Sep 11, 2020 Hello! Just one enquiry. The price offered for all products are so attractive and way cheaper than retail. Are all the products authentic? How can I differentiate? Price are too good to be true! Answer : [Re] Inquiry for the item from jes38 hi of course i sell only 100% authentic product pls try thank you Question : Inquiry for the item from Zelinengkaixian86Sep 11, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Zelinengkaixian86 Secret Inquiry Question : Inquiry for the item from Zelinengkaixian86Sep 11, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Zelinengkaixian86 Secret Inquiry Question : Inquiry for the item from mzlc86Sep 09, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from mzlc86 Secret Inquiry Question : Inquiry for the item from Beverly OngSep 08, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Beverly Ong Secret Inquiry Question : Inquiry for the item from cswongjSep 01, 2020 Hi, could you recommend a facial cleanser, toner and face moisturizer that suitable for tween (age 11-12, early puberty)? Thank you. Answer : [Re] Inquiry for the item from cswongj hi pls use thank you Question : [Re] Inquiry for the item from cswongj Hi, don’t understand your reply. Do you mean all your product suitable for tween (age 11-12 yrs old)? Answer : [Re] Inquiry for the item from cswongj hi i recommend essential skin and emulsion and moist cream cleanser thank you Question : Inquiry related delivery from grace_ang73Sep 01, 2020 Hi Seller, my cart no. Cart no. : 138628169. I have placed order 4 days, but no change in status, no stock? please advise. Answer : [Re] Inquiry related delivery from grace_ang73 hi i'm so sorry i've already sent pls wait a little more thank you Question : Inquiry for the item from doreen_yuAug 25, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from doreen_yu Secret Inquiry Question : [Re] Inquiry for the item from doreen_yu Secret Inquiry Answer : [Re] Inquiry for the item from doreen_yu Secret Inquiry Question : Inquiry for the item from jessicaAug 26, 2020 Hi seller, expiry date for emulsion light and emulsion moisture? Answer : [Re] Inquiry for the item from jessica hi the expire date is Until March 2023. pls try thank you Question : Inquiry related return and exchange from cekc3kAug 15, 2020 Secret Inquiry Answer : [Re] Inquiry related return and exchange from cekc3k Secret Inquiry Question : [Re] Inquiry related return and exchange from cekc3k Secret Inquiry Answer : [Re] Inquiry related return and exchange from cekc3k Secret Inquiry Question : [Re] Inquiry related return and exchange from cekc3k Secret Inquiry Answer : [Re] Inquiry related return and exchange from cekc3k Secret Inquiry Question : Inquiry for the item from chyn727Aug 23, 2020 When will you restock Perfect Renew Skin Refiner 120ml? Answer : [Re] Inquiry for the item from chyn727 The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from gn_leongAug 22, 2020 Hi. When will your fresh calming ph balancing cleanser be available? Answer : [Re] Inquiry for the item from gn_leong The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry related delivery from VanessatanyAug 17, 2020 Hi may I know when will my order be shipped ? Thanks Answer : [Re] Inquiry related delivery from Vanessatany hi i'm so sorry Essential Balancing Skin Refiner_Light was out of stock i have only old stock may i refund or not other item send? pls advise thank you Question : [Re] Inquiry related delivery from Vanessatany Hi sure ! Do u still have The Eye gel ? Or what other refiner do u have ? Answer : [Re] Inquiry related delivery from Vanessatany Hi do I refund or will u change for me ? Question : [Re] Inquiry related delivery from Vanessatany hi i'm so sorry eye gel was out of stock i've already sent pls wait a little more thank you Answer : [Re] Inquiry related delivery from Vanessatany Ok cause u told me the refiner is oos , so do I do refund for the refiner ? Thanks Question : [Re] Inquiry related delivery from Vanessatany hi i've already sent your items all together don't worry pls wait a lilttle more thank you Question : Inquiry for the item from aihua1688Aug 20, 2020 Hi seller, when u stock up the perfect renew emulsion?? Answer : [Re] Inquiry for the item from aihua1688 sorry i don't have sorry Question : Inquiry for the item from chriskoblAug 15, 2020 May I know when you will have stocks for the fresh calming cleanser? Thank you Answer : [Re] Inquiry for the item from chriskobl The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from Lois164Aug 08, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Lois164 Secret Inquiry Question : [Re] Inquiry for the item from Lois164 Secret Inquiry Answer : [Re] Inquiry for the item from Lois164 Secret Inquiry Question : Inquiry for the item from dse***Jun 13, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : [Re] Inquiry for the item from dse**** Secret Inquiry Answer : [Re] Inquiry for the item from dse**** Secret Inquiry Question : Inquiry for the item from YingAug 11, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Ying Secret Inquiry Question : Inquiry for the item from annabelAug 10, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from annabel Secret Inquiry Question : Inquiry for the item from Yongqi.cherylAug 07, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Yongqi.cheryl Secret Inquiry Question : [Re] Inquiry for the item from Yongqi.cheryl Secret Inquiry Answer : [Re] Inquiry for the item from Yongqi.cheryl Secret Inquiry Question : Inquiry for the item from Felicia_ong19Aug 08, 2020 Hi my girl is a young teens, 11 years old. Her face is slightly oily now. Can recommend what type if facial wash toner n moisturiser to use? Thanks Answer : [Re] Inquiry for the item from Felicia_ong19 hi i recommend you green tea line pls try thank you Question : Inquiry for the item from leekeat21Aug 01, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from leekeat21 Secret Inquiry Question : Inquiry for the item from Felicia_ong19Jul 29, 2020 Hi may I know when is the perfect skin renewed toner coming? Also the balancing toner and the rest of the series Thanks Answer : [Re] Inquiry for the item from Felicia_ong19 The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from StarchuajjJul 29, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Starchuajj Secret Inquiry Question : Inquiry for the item from StarchuajjJul 29, 2020 Hi seller, May I check with you my face is dry skin which cream should I use water bank hydro cream ex or moisture cream ex. Regards Answer : [Re] Inquiry for the item from Starchuajj hi i recommend you moisture cream pls try thank you Question : Inquiry for the item from miko_yeanyong0710Jul 25, 2020 Hi seller Do you have “Laneige perfect make cleansing water “ Thanks Answer : [Re] Inquiry for the item from miko_yeanyong0710 sorry i don't sell thank you Question : Inquiry for the item from swatipadhy04Jul 25, 2020 Why the product is so cheap here?Are they authentic? I Answer : [Re] Inquiry for the item from swatipadhy04 of course i sell 100% authentic don't worry pls try thank you Question : Inquiry for the item from teoengtzeJul 24, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from teoengtze Secret Inquiry Question : Inquiry for the item from emailsoursopJul 21, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from emailsoursop Secret Inquiry Question : [Re] Inquiry for the item from emailsoursop Secret Inquiry Answer : [Re] Inquiry for the item from emailsoursop Secret Inquiry Question : Inquiry for the item from Ann***Jul 13, 2020 Will there be restock on renew regenerator ? Answer :* [Re] Inquiry for the item from Ann**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from 234***Jul 12, 2020 When are you restocking fresh calming cleanser? Answer :* [Re] Inquiry for the item from 234**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from car***Jul 12, 2020 Hi seller May I ask if you’ will restock “Fresh Calming” toner / serum / cleanser Products? Thanks Answer :* [Re] Inquiry for the item from car**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from a2e***Jul 11, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from a2e**** Secret Inquiry Question : Inquiry for the item from the***Jul 10, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from the**** Secret Inquiry Question : Inquiry for the item from tan***Jul 09, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from tan**** Secret Inquiry Question : Inquiry for the item from hwe***Jul 08, 2020 White dew tone up cream is different fr last time I bought? Looks different Answer :* [Re] Inquiry for the item from hwe**** hi the packging was changed it's a new item pls try thank you Question : Inquiry for the item from yin***Jul 04, 2020 Hi! When will the Time Freeze range restock? Answer :* [Re] Inquiry for the item from yin**** hi i sell this item pls check from our shop thank you Question : Inquiry for the item from cpe***Jun 28, 2020 Will the moistures set (old or new) be restock? About when? Answer :* [Re] Inquiry for the item from cpe**** sorry Moisture sets are no longer in stock thank you Question : Inquiry for the item from non***Jun 20, 2020 Hi, I am looking for something that can moisturise my eye area (esp upper eyelid). Do you have stock for 1) Perfect Renew Eye Cream, and 2) Eye Sleeping Mask? Answer :* [Re] Inquiry for the item from non**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from val***Jun 20, 2020 May I know which is less oily? Water bank hydro cream ex or moisture cream ex? What is the difference? Answer :* [Re] Inquiry for the item from val**** hi Hydro cream is for oily skin Moisture cream is for dry skin Is suitable pls try thank you Question : Inquiry for the item from nct***Jun 18, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from nct**** Secret Inquiry Question : Inquiry related delivery from 260***Jun 09, 2020 Cart no. : 135795050 Hi, I ordered multiple items on May 23, but I still did not receive any items. It shows the status (transit to dispatch center), does this mean it has not been shipped from Korea to Hong Kong? And there is no tracking number. Please advise. Thank you! Answer :* [Re] Inquiry related delivery from 260**** hi i'm so sorry Delivery to Hong Kong is not possible due to covid19 i'll refund your money pls wait a little more thank you Question : [Re] Inquiry related delivery from 260**** OK. Thx Answer : [Re] Inquiry related delivery from 260**** thank you Question : [Re] Inquiry related delivery from 260**** It has been a week since the last conversation, when can I get a refund? Answer : [Re] Inquiry related delivery from 260**** hi i've already refund pls check thank you Question : Inquiry for the item from koh***Jun 17, 2020 Any restock for time freeze eye serum? Answer :* [Re] Inquiry for the item from koh**** hi pls check https://qoo.tn/BFli2X thank you Question : Inquiry for the item from hel***Jun 08, 2020 Hello, I bought from you before :) Can I ask why is your cream skin bottle plastic when the authentic one from Laneige is glass? Answer :* [Re] Inquiry for the item from hel**** hi the case was changed i sell 100% authentic product pls try thank you Question : [Re] Inquiry for the item from hel**** Why did you change the case? Laneige one is still glass but yours is plastic Answer : [Re] Inquiry for the item from hel**** hi i'm so sorry Korean Laneige products The case is being renewed now. Question : Inquiry for the item from li.***Jun 15, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from li.**** Secret Inquiry +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★MISSHA★ 프로 터치 파우더 팩트 Item Q&A	Question : Inquiry for the item from catngiamMar 07, 2021 Can i use this after applying magic cushion to make it more lasting? Do i use same shade number 23 as the cushion? Than you.
[Innisfree] 1+1 Cleansing Foam Line! Apple /Green Tea/bija/Jeju Volcanic Pore/ Item Q&A	Question : Inquiry for the item from teresaFeb 01, 2021 Hi, will you restock sea salt jelly cleanser? Thanks. Answer : [Re] Inquiry for the item from teresa hi i have 1pcs pls wait a little more thank you Question : [Re] Inquiry for the item from teresa Hi, any updates on sea salt jelly? Thx. Answer : [Re] Inquiry for the item from teresa hi i'll update it tomorrow pls wait a little more thank you Question : [Re] Inquiry for the item from teresa Thanks seller. Hope to see your stock update soon. Question : Inquiry for the item from PearlynMar 03, 2021 Hi, does korea still manufacture the green tea morning cleanser ? Thanks Answer : [Re] Inquiry for the item from Pearlyn The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : [Re] Inquiry for the item from Pearlyn Any similar types close to the texture of the green tea morning cleanser to recommend ? Thank u Question : 来自Freshair59nn会员的商品咨询。Mar 04, 2021 May I know the expiry date for sea salt perfect? Answer : [Re] 来自Freshair59nn会员的商品咨询。 hi the expire date is up to 2023 pls try thank you Question : Inquiry related return and exchange from miaoniFeb 09, 2021 Secret Inquiry Answer : [Re] Inquiry related return and exchange from miaoni Secret Inquiry Question : [Re] Inquiry related return and exchange from miaoni Secret Inquiry Answer : [Re] Inquiry related return and exchange from miaoni Secret Inquiry Question : [Re] Inquiry related return and exchange from miaoni Secret Inquiry Answer : [Re] Inquiry related return and exchange from miaoni Secret Inquiry Question : [Re] Inquiry related return and exchange from miaoni Secret Inquiry Answer : [Re] Inquiry related return and exchange from miaoni Secret Inquiry Question : [Re] Inquiry related return and exchange from miaoni Secret Inquiry Answer : [Re] Inquiry related return and exchange from miaoni Secret Inquiry Question : [Re] Inquiry related return and exchange from miaoni Secret Inquiry Question : Inquiry for the item from alecliu2007Feb 13, 2021 Hello, if I get the same item under type2 as under 타입, does it mean I get 2 for the price listed? Thanks. Answer : [Re] Inquiry for the item from alecliu2007 hi of course pls try Question : [Re] Inquiry for the item from alecliu2007 thank you Question : Inquiry for the item from ShufenFeb 07, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from Shufen Secret Inquiry Question : [Re] Inquiry for the item from Shufen Secret Inquiry Question : Inquiry for the item from i10t7n5Jan 25, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from i10t7n5 Secret Inquiry Question : Inquiry for the item from wee.s.janetDec 07, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from wee.s.janet Secret Inquiry Question : Inquiry for the item from cherrylipiceDec 03, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from cherrylipice Secret Inquiry Question : Inquiry for the item from eliphazmarktNov 27, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from eliphazmarkt Secret Inquiry Question : [Re] Inquiry for the item from eliphazmarkt Secret Inquiry Answer : [Re] Inquiry for the item from eliphazmarkt Secret Inquiry Question : Inquiry for the item from BeHonestDec 01, 2020 Hi! Will you be restocking Jeju Volcanic Scrub foam cleanser? Answer : [Re] Inquiry for the item from BeHonest The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from gab4145Nov 30, 2020 Will item 11 be restocked soon? Answer : [Re] Inquiry for the item from gab4145 hi Question : [Re] Inquiry for the item from gab4145 i updated it pls check thank you Question : Inquiry for the item from robbieangOct 26, 2020 Hi. When is the expiry date for Innisfree Sea Salt Whipping. Answer : [Re] Inquiry for the item from robbieang hi Question : [Re] Inquiry for the item from robbieang the expire date is up to 2022 pls try thank you Answer : [Re] Inquiry for the item from robbieang Thanks for the info Question : [Re] Inquiry for the item from robbieang thank you Question : Inquiry for the item from stvho_11Oct 18, 2020 Hi What is the different between Green Tea foam cleanser and Green Tea Morning Cleanser? I have been using the Green Tea Morning Cleanser. Answer : [Re] Inquiry for the item from stvho_11 hi Green Tea Morning Cleanser was already face out Question : [Re] Inquiry for the item from stvho_11 i don't have sorry Question : Inquiry for the item from seah_shaminSep 28, 2020 Secret Inquiry Question : Inquiry for the item from inuyasha5994Sep 16, 2020 When is green tea foaming stocks coming? Expiry date please. Thank you Answer : [Re] Inquiry for the item from inuyasha5994 hi i update it the expire date is up to 2022 pls try thank you Question : Inquiry for the item from FungtjinAug 14, 2020 Hi.. Is "sea salt perfect cleanser" suitable for daily use? Or only for once a week? Answer : [Re] Inquiry for the item from Fungtjin hi Can be used every day pls try thank you Question : Inquiry for the item from sevianvianAug 02, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from sevianvian Secret Inquiry Question : Inquiry for the item from HazelAug 02, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Hazel Secret Inquiry Question : Inquiry for the item from teoyaoyingJul 16, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from teoyaoying Secret Inquiry Question : Inquiry related delivery from bri***Jul 02, 2020 Hi, if i order today when can I receive? And are all these suitable for everyday use? Answer :* [Re] Inquiry related delivery from bri**** hi it takes 7~10 days of course pls try thank you Question : Inquiry for the item from Jko***Jun 29, 2020 May I know the expiry for sea salt jelly and brightening pore? Thank you Answer :* [Re] Inquiry for the item from Jko**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from yuk***Jun 27, 2020 Is this authentic Answer :* [Re] Inquiry for the item from yuk**** hi of course pls try thank you Question : Inquiry for the item from zhi***Jun 25, 2020 Hi, can I check with you for oily skin is it suitable to use green tea cleanser? Thanks. Answer :* [Re] Inquiry for the item from zhi**** hi of course pls try thank you Question : Inquiry for the item from wky***Jun 20, 2020 Acne skin suitable which clenser? Answer :* [Re] Inquiry for the item from wky**** hi i recommend you bija foam cleanser pls try thank you Question : Inquiry related delivery from kel***Jun 15, 2020 Secret Inquiry Answer :* [Re] Inquiry related delivery from kel**** Secret Inquiry Question : [Re] Inquiry related delivery from kel**** Secret Inquiry Question : Inquiry for the item from shi***Jun 14, 2020 Hi seller When is the expiry date for olive oil and apple seed. Thanks. Answer :* [Re] Inquiry for the item from shi**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from kel***Jun 13, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from kel**** Secret Inquiry Question : Inquiry for the item from chw***Jun 04, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from chw**** Secret Inquiry Question : [Re] Inquiry for the item from chw**** Secret Inquiry Answer : [Re] Inquiry for the item from chw**** Secret Inquiry Question : Inquiry for the item from 241***Jun 05, 2020 hi. Forest For Men Moisture Shaving & Cleansing Foam can be us for oily skin? Answer :* [Re] Inquiry for the item from 241**** hi of course pls try thank you Question : Inquiry related return and exchange from aj.***May 25, 2020 Secret Inquiry Answer :* [Re] Inquiry related return and exchange from aj.**** Secret Inquiry Question : [Re] Inquiry related return and exchange from aj.**** Secret Inquiry Answer : [Re] Inquiry related return and exchange from aj.**** Secret Inquiry Question : Inquiry for the item from ela***May 17, 2020 Hi I need a facial wash and scrub for my teen with pimples outbreak. Any recommendation Answer :* [Re] Inquiry for the item from ela**** hi i'll check it pls wait a little more thank you Question : Inquiry related delivery from gra***May 02, 2020 Till now i have not receive my order. I ordered during arpil till now not yet arrive. Pls check for me. Thank you very much. Answer :* [Re] Inquiry related delivery from gra**** hi i'm so sorry did you receive the item? pls advise thank you Question : Inquiry for the item from jas***Apr 22, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from jas**** Secret Inquiry Question : [Re] Inquiry for the item from jas**** Secret Inquiry Answer : [Re] Inquiry for the item from jas**** Secret Inquiry Question : [Re] Inquiry for the item from jas**** Secret Inquiry Question : Inquiry for the item from mag***Apr 14, 2020 Forest for men - suitable to use as daily face cleanser instead? Answer :* [Re] Inquiry for the item from mag**** hi of course pls try thank you Question : Inquiry for the item from ste***Apr 11, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from ste**** Secret Inquiry Question : Inquiry for the item from kel***Mar 29, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from kel**** Secret Inquiry Question : Inquiry for the item from shi***Mar 17, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from shi**** Secret Inquiry Question : [Re] Inquiry for the item from shi**** Secret Inquiry Answer : [Re] Inquiry for the item from shi**** Secret Inquiry Question : [Re] Inquiry for the item from shi**** Secret Inquiry Answer : [Re] Inquiry for the item from shi**** Secret Inquiry Question : [Re] Inquiry for the item from shi**** Secret Inquiry Answer : [Re] Inquiry for the item from shi**** Secret Inquiry Question : Inquiry for the item from shi***Mar 17, 2020 When will the volcanic pore scrub be available? Answer :* [Re] Inquiry for the item from shi**** hi The item is no longer available; we do not manufacture any more this good. i have only 3 pcs pls try thank you Question : [Re] Inquiry for the item from shi**** Hi i just made the purchase. I want both volcanic pore scrub. Thanks Answer : [Re] Inquiry for the item from shi**** Can sell the last piece to me also? Question : [Re] Inquiry for the item from shi**** sorry i don't sell sorry Question : Inquiry related delivery from ari***Mar 11, 2020 Can you ship orders to singapore ? Thanks Answer :* [Re] Inquiry related delivery from ari**** hi of course pls try thank you Question : Inquiry for the item from pei***Feb 14, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from pei**** Secret Inquiry Question : Inquiry for the item from ser***Jan 30, 2020 May I know the manufacturing date please thank you! Answer :* [Re] Inquiry for the item from ser**** hi Only expiration date is available Until 2022. Thank you Question : Inquiry related delivery from bea***Jan 21, 2020 Secret Inquiry Answer :* [Re] Inquiry related delivery from bea**** Secret Inquiry Question : [Re] Inquiry related delivery from bea**** Secret Inquiry Answer : [Re] Inquiry related delivery from bea**** Secret Inquiry Question : Inquiry for the item from mic***Dec 20, 2019 Hi how come I can’t use the 15% coupon? They say only for selected category but skincare is there how come the Innisfree cleanser cannot? Answer :* [Re] Inquiry for the item from mic**** hi i'm so sorry in this case, pls contact to Qoo10 customer service sorry Question : Inquiry for the item from est***Dec 05, 2019 Hi, seller. Can I enquiry all the types of cleanser as I intend to buy few types of it Answer :* [Re] Inquiry for the item from est**** hi pls advise thank you Question : [Re] Inquiry for the item from est**** I'm interested in green tea, sea salt whipping cleanser and jeju volcanic pores. Can I know these 3 types of cleanser the expiry date? Answer : [Re] Inquiry for the item from est**** hi the expire date is up to 2021 pls try thank you Question : Inquiry for the item from tam***Nov 06, 2019 Hi. Last time u give me a sample on the face shop skin conditioning serum. Do u sell the product now? Answer :* [Re] Inquiry for the item from tam**** hi i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from tam**** Do let me know again . thank you v much Answer : [Re] Inquiry for the item from tam**** sorry i don't sell sorry Question : [Re] Inquiry for the item from tam**** Okies np Answer : [Re] Inquiry for the item from tam**** thank you Question : Inquiry related delivery from bre***Nov 29, 2019 I am interested to buy the mask (shipping cost $2.90) , laneige product (shipping cost ($ 1.90) and cleansing foam (shipping cost $3.99 ) , total $8.79 for the shipping cost. since is from same seller, cant just charge me for one shipping cost ?? Answer :* [Re] Inquiry related delivery from bre**** hi the shippng charge is different per item sorry Question : Inquiry for the item from nat***Nov 28, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from nat**** Secret Inquiry Question : Inquiry related delivery from jie***Oct 30, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from jie**** Secret Inquiry Question : [Re] Inquiry related delivery from jie**** Secret Inquiry Answer : [Re] Inquiry related delivery from jie**** Secret Inquiry Question : Inquiry for the item from jaj***Oct 25, 2019 Extreme Power Facial Cleaser is for men, can women use it? Answer :* [Re] Inquiry for the item from jaj**** hi it is for men pls try thank you Question : Inquiry for the item from sks***Sep 29, 2019 Hi Do you have stock for the green tea foam cleanser? If have stock, when can you ship out? I need to receive them by Fri 4th Oct because I am bringing them for my overseas studies. Thanks Answer :* [Re] Inquiry for the item from sks**** hi i have this item pls try thank you Question : Inquiry related delivery from ann***Sep 06, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from ann**** Secret Inquiry Question : Inquiry for the item from jaj***Jul 24, 2019 What is the difference between Moisture shaving foam & moisture shaving and cleansing foam? Answer :* [Re] Inquiry for the item from jaj**** hi it's same item pls try thank you Question : Inquiry for the item from nat***Jul 15, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from nat**** Secret Inquiry Question : Inquiry for the item from mpe***Jul 04, 2019 Hi seller, I cannot find (1) Bija Trouble Facial Foam and (2) Jeju volcanic pore cleansing foam in the drop down list. Where can I buy them? Thank you Answer :* [Re] Inquiry for the item from mpe**** hi pls order from the option they only changed packaging pls try thank you Question : [Re] Inquiry for the item from mpe**** Hi, Where to find the option? Thanks Answer : [Re] Inquiry for the item from mpe**** Hi, I want to buy the ones in the photo. Which option should I choose? Thanks Question : [Re] Inquiry for the item from mpe**** hi i'll check it pls wait a little more thank you Answer : [Re] Inquiry for the item from mpe**** Hi seller, Can you reply me? I have waited for days. Thank you Question : [Re] Inquiry for the item from mpe**** sorry i don't have old stock jeju volcanic foam i have only bija foam sorry Question : Inquiry for the item from hav***Jun 07, 2019 any stock for oil control cleansing foam? Answer :* [Re] Inquiry for the item from hav**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from lea***Jun 03, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from lea**** Secret Inquiry Question : Inquiry related delivery from wut***May 12, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from wut**** Secret Inquiry Question : Inquiry for the item from ara***May 04, 2019 "Jejubija anti"facial foam is same as bija trouble facial foam?? Answer :* [Re] Inquiry for the item from ara**** sorry i don't have sorry Question : Inquiry for the item from wan***Apr 17, 2019 Hi when is the expiry date for green tea Answer :* [Re] Inquiry for the item from wan**** hi it was made within 6 month pls try thank you Question : Inquiry for the item from joe***Apr 14, 2019 Cleansers 13-15, what are the size? 50ml/120ml/150ml? Answer :* [Re] Inquiry for the item from joe**** hi i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from joe**** Still no confirmation? Answer : [Re] Inquiry for the item from joe**** hi it's 150ml pls try thank you Question : Inquiry related delivery from ats***Apr 03, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from ats**** Secret Inquiry Question : [Re] Inquiry related delivery from ats**** Secret Inquiry Answer : [Re] Inquiry related delivery from ats**** Secret Inquiry +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★SKINFOOD★ NEW! Gold Caviar EX Toner/Emulsion/Serum/Eye Serum/Cream Item Q&A	Question : Inquiry for the item from maykang72Mar 06, 2021 Hi seller I will like to know the exp date toner n eye serum if I place order now. Thanks Question : Inquiry for the item from Elizlam739Jan 25, 2021 You still have stock for Toner ? Answer : [Re] Inquiry for the item from Elizlam739 yes, i have Question : [Re] Inquiry for the item from Elizlam739 pls try thank yoi Answer : [Re] Inquiry for the item from Elizlam739 Alr ordered when can ship out Question : [Re] Inquiry for the item from Elizlam739 hi i'm checking now restock pls wait a little more thank you Answer : [Re] Inquiry for the item from Elizlam739 You don’t have this ?? Question : [Re] Inquiry for the item from Elizlam739 hi this item was renewaled to new item i've already sent pls wait a little more thank you Answer : [Re] Inquiry for the item from Elizlam739 Tks, alr received Question : [Re] Inquiry for the item from Elizlam739 thank you Question : Inquiry for the item from bjmlimDec 28, 2020 Hi, what is the expiry date for your SkinFood Gold Caviar EX Toner? Size is 160ml or 145ml? Please advise, thank you. Answer : [Re] Inquiry for the item from bjmlim HI Question : [Re] Inquiry for the item from bjmlim i'll update it pls wait a little more Thank you Answer : [Re] Inquiry for the item from bjmlim Hi, I just ordered to other sellers, thank you. Question : [Re] Inquiry for the item from bjmlim thank you Question : Inquiry for the item from bjmlimDec 28, 2020 Hi, may I know the expiry date for SkinFood Gold Caviar EX Toner. Thank you. Question : Inquiry from fate7801Oct 09, 2020 Hi Seller, Do u sell the skinfood raspberry eye cream? If not, are you able to help to buy and send send over? Answer : [Re] Inquiry from fate7801 hi Question : [Re] Inquiry from fate7801 I recommend you gold cavier eye pls try Answer : [Re] Inquiry from fate7801 thank you Question : Inquiry for the item from mis***May 14, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from mis**** Secret Inquiry Question : [Re] Inquiry for the item from mis**** Secret Inquiry Answer : [Re] Inquiry for the item from mis**** Secret Inquiry Question : Inquiry for the item from 210***Feb 21, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from 210**** Secret Inquiry Question : [Re] Inquiry for the item from 210**** Secret Inquiry Answer : [Re] Inquiry for the item from 210**** Secret Inquiry Question : [Re] Inquiry for the item from 210**** Secret Inquiry Answer : [Re] Inquiry for the item from 210**** Secret Inquiry Question : [Re] Inquiry for the item from 210**** Secret Inquiry Answer : [Re] Inquiry for the item from 210**** Secret Inquiry Question : [Re] Inquiry for the item from 210**** Secret Inquiry +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★The Face Shop★Face It Aura Color Control CC Cream Item Q&A	Question : Inquiry for the item from jl38yikFeb 18, 2021 Does this comes with the casing? Answer : [Re] Inquiry for the item from jl38yik hi of course pls truy Question : [Re] Inquiry for the item from jl38yik thank you Answer : [Re] Inquiry for the item from jl38yik Yours is which type? The top or bottom one? Question : [Re] Inquiry for the item from jl38yik Kindly reply. Whether its the new type of casing or the old version? Answer : [Re] Inquiry for the item from jl38yik hi it's a new version pls try Question : [Re] Inquiry for the item from jl38yik thank you Answer : [Re] Inquiry for the item from jl38yik Which number is natural beige? There isn't no.02? Question : [Re] Inquiry for the item from jl38yik of course pls check thank you Answer : [Re] Inquiry for the item from jl38yik I couldn't find the color 202.... kindly send me the link. And make sure it comes with nee version of casing too Question : [Re] Inquiry for the item from jl38yik hi pls order 203 it's natural beige thank you Answer : [Re] Inquiry for the item from jl38yik I'm not sure why, i placed order on 25th Feb, and yet no respond. So I cancelled it Question : [Re] Inquiry for the item from jl38yik hi you've already canceled your order pls reorder thank you Answer : [Re] Inquiry for the item from jl38yik Thanks Question : Inquiry from red***Nov 24, 2019 Hi, i cant seem to find FS cc cream cushion ultramoist miracle story...hv thy discontinued this product? Tq. Answer :* [Re] Inquiry from red**** hi i have this item pls try thank you Question : Inquiry for the item from not***Nov 04, 2019 The price include 1 refil? Answer :* [Re] Inquiry for the item from not**** sorry the price is only product thank you Question : Inquiry for the item from Str***Sep 15, 2019 Hi, Does this CC cream provide better coverage compare to BB creams? Suitable for everyday use? Have been using BB creams, never try CC cream before. Thanks. Answer :* [Re] Inquiry for the item from Str**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from ng_***Jun 21, 2019 Hi seller, What is the expiry date ? Thanks Answer :* [Re] Inquiry for the item from ng_**** hi the expire date is until 2021 pls try thank you
🌟QOO10 LOWEST PRICE🌟 [INNISFREE] BEST SKIN CARE COLLECTION / Green Tea / Orchid / Volcani Item Q&A	Question : Inquiry for the item from maryquek.ngMar 04, 2021 Hi when will you restock black tea youth enhancing mist? Answer : [Re] Inquiry for the item from maryquek.ng hi sorry The product is an item that cannot be shipped by air. Can not be shipped thank you Question : [Re] Inquiry for the item from maryquek.ng Ok thanks Question : Inquiry for the item from serbelle12Mar 03, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from serbelle12 Secret Inquiry Question : Inquiry for the item from yyennyybFeb 16, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from yyennyyb Secret Inquiry Question : [Re] Inquiry for the item from yyennyyb Secret Inquiry Answer : [Re] Inquiry for the item from yyennyyb Secret Inquiry Question : [Re] Inquiry for the item from yyennyyb Secret Inquiry Answer : [Re] Inquiry for the item from yyennyyb Secret Inquiry Question : Inquiry for the item from sashayukikomeFeb 10, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from sashayukikome Secret Inquiry Question : [Re] Inquiry for the item from sashayukikome Secret Inquiry Question : Inquiry for the item from sunshine rainbow22Feb 01, 2021 Hi, Can check when will send out the item as it still show shipping requested? Thks Answer : [Re] Inquiry for the item from sunshine rainbow22 hi i've already sent your item pls wait a little more thank you Question : Inquiry for the item from ssJan 29, 2021 Hi, do you have whitening pore series serum? Thanks. Answer : [Re] Inquiry for the item from ss hi i have pls check from other page thank you Question : Inquiry for the item from tiqg13Dec 23, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Answer : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : [Re] Inquiry for the item from tiqg13 Secret Inquiry Question : Inquiry from doristay1972Dec 25, 2020 Secret Inquiry Answer : [Re] Inquiry from doristay1972 Secret Inquiry Question : Inquiry related delivery from adalaimfDec 20, 2020 Secret Inquiry Answer : [Re] Inquiry related delivery from adalaimf Secret Inquiry Question : Inquiry for the item from serene_yingDec 11, 2020 Hi may i check which cleanser is suitable for a 8 years old boy who can use it after exercise? Thanks Answer : [Re] Inquiry for the item from serene_ying hi blurberry cleanser truecare calamine thank you Question : Inquiry for the item from ppmbutterflyDec 06, 2020 Hi, may i check which range is suitable for teens? I'm looking for a moisturiser for my 15 yr old daughter. Answer : [Re] Inquiry for the item from ppmbutterfly hi of course pls try thank you Question : Inquiry related return and exchange from OSAOct 18, 2020 HI seller, I have submitted my Exchange Request on 10 October due to received the wrong item .. Up till today, still no update from you My Order Number: 329306648 My request on 10 Oct: Seller's fault, wrong item delivered. Have ordered Jeju Lava Seawater Lotion, but sent to me Jeju Cherry Blossom Lotion. Request to exchange please. Attached picture for proof., If unable to do the Exchange, I would like to request for the Refund. Hope to hear from you ASAP. Thank you Answer : [Re] Inquiry related return and exchange from OSA hi im really sorry please if you wouldnt mind can you please send back to me the wrong item i will shoulder the shipping fee after i recieve it im gonna send the correct item im really sorry for the trouble thanks please advise Question : [Re] Inquiry related return and exchange from OSA Hi I am not sure how to deliver the wrong item back to you, not familiar with the process. Could you just refund me the price difference for that wrong item? Answer : [Re] Inquiry related return and exchange from OSA hi may i refund $3? pls advise Question : [Re] Inquiry related return and exchange from OSA thank you Answer : [Re] Inquiry related return and exchange from OSA Ok. Thanks Question : [Re] Inquiry related return and exchange from OSA thank you Question : Inquiry for the item from yeecl_88Nov 16, 2020 Secret Inquiry Question : Inquiry for the item from yeoalicia28Nov 02, 2020 Hi seller, what is your recommendation for anti ageing products? Hope to hear from you soon. Tks. Question : Inquiry for the item from jlolmtOct 30, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from jlolmt Secret Inquiry Question : [Re] Inquiry for the item from jlolmt Secret Inquiry Answer : [Re] Inquiry for the item from jlolmt Secret Inquiry Question : Inquiry for the item from Missy JoOct 16, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Missy Jo Secret Inquiry Question : [Re] Inquiry for the item from Missy Jo Secret Inquiry Answer : [Re] Inquiry for the item from Missy Jo Secret Inquiry Question : [Re] Inquiry for the item from Missy Jo Secret Inquiry Question : Inquiry for the item from fluffyOct 22, 2020 Hi, why is the price of the green tea seed serum so much cheaper here then the other similar product page on your shop? Is this authentic? Answer : [Re] Inquiry for the item from fluffy hi of course i sell 100% authentic product don't worry pls try thnak you Question : Inquiry for the item from audk88Oct 22, 2020 What is expiry date for Green tea balancing EX cream n Orchid gel cream? Answer : [Re] Inquiry for the item from audk88 hi the expire date is up to 2022 Question : [Re] Inquiry for the item from audk88 pls try thank you Question : Inquiry for the item from wangpeiyeeOct 19, 2020 Is brightening pore skin = brightening pore SERUM? I saw both descriptions and photo are not the same. Can you advice? Tq! Answer : [Re] Inquiry for the item from wangpeiyee hi pls check my shop thank you Question : [Re] Inquiry for the item from wangpeiyee Hello.. ur shop both photos are different.. have u check it urself before u sell? Answer : [Re] Inquiry for the item from wangpeiyee Pls check Question : [Re] Inquiry for the item from wangpeiyee hi pls check from this page https://qoo.tn/BLnsLX thank you Question : Inquiry for the item from kindai_88Oct 19, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from kindai_88 Secret Inquiry Question : Inquiry for the item from Dora27Oct 13, 2020 Hi this innisfree green tea seed oil is launched on August 2020, why you say no longer manufacturing ? Please check your product info before advice to prevent wrong info. Answer : [Re] Inquiry for the item from Dora27 Your wrong advice Question : [Re] Inquiry for the item from Dora27 Innisfree website shows new do not true you say no longer manufacturing Answer : [Re] Inquiry for the item from Dora27 hi i have only 1 i'll update soon pls wait a little more thank you Question : Inquiry for the item from m2Oct 12, 2020 Hi, Do you still have stock for the green tea foam cleanser? Thanks Answer : [Re] Inquiry for the item from m2 hi i updated it pls check thank you Question : Inquiry for the item from Dora27Oct 06, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Dora27 Secret Inquiry Question : [Re] Inquiry for the item from Dora27 Secret Inquiry Answer : [Re] Inquiry for the item from Dora27 Secret Inquiry Question : [Re] Inquiry for the item from Dora27 Secret Inquiry Answer : [Re] Inquiry for the item from Dora27 Secret Inquiry Question : [Re] Inquiry for the item from Dora27 Secret Inquiry Answer : [Re] Inquiry for the item from Dora27 Secret Inquiry Question : [Re] Inquiry for the item from Dora27 Secret Inquiry Question : Inquiry related delivery from chuishan11Oct 02, 2020 Secret Inquiry Answer : [Re] Inquiry related delivery from chuishan11 Secret Inquiry Question : [Re] Inquiry related delivery from chuishan11 Secret Inquiry Answer : [Re] Inquiry related delivery from chuishan11 Secret Inquiry Question : [Re] Inquiry related delivery from chuishan11 Secret Inquiry Question : Inquiry for the item from ng_keakhwaOct 04, 2020 Is your products authentic from inner free? Answer : [Re] Inquiry for the item from ng_keakhwa hi of course don't worry pls try thank you Question : Inquiry for the item from m2Oct 04, 2020 Hi, What is the expiry date of 1) Bija Cica Balm 2) Bija Cica Gel Thank you Answer : [Re] Inquiry for the item from m2 hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from lin_0918Sep 23, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from lin_0918 Secret Inquiry Question : [Re] Inquiry for the item from lin_0918 Secret Inquiry Answer : [Re] Inquiry for the item from lin_0918 Secret Inquiry Question : [Re] Inquiry for the item from lin_0918 Secret Inquiry Question : Inquiry for the item from shllbSep 13, 2020 Hi seller, Do u sell innisfree green tea morning cleanser? Answer : [Re] Inquiry for the item from shllb The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from thedreamyboxSep 10, 2020 Kindly advise expiry date of innisfree super volcanic pore clay mask 2X. Answer : [Re] Inquiry for the item from thedreamybox hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from shllbAug 24, 2020 Hi seller, Can I know the expiry date for Green Tea sleeping mask and the Green Tea Foam Cleanser Answer : [Re] Inquiry for the item from shllb hi the expire date is up to 2022 pls try thank you Question : Inquiry related delivery from wangpeiyeeAug 24, 2020 Hi have previously sent in to ask about my shipping status but nobodt reply. Answer : [Re] Inquiry related delivery from wangpeiyee hi i'm so sorry your item has been missing i'll resend your items pls wait a little more thank you Question : [Re] Inquiry related delivery from wangpeiyee Pls expedite. Thanks! Answer : [Re] Inquiry related delivery from wangpeiyee hi i've sent today pls wait a little more thank you Question : Inquiry for the item from ongxinling1993Aug 10, 2020 Hi may i check with you if the Jeju Lava Seawater Skin (200ml) is the same as the image attached? Are the ingredients as listed in image? Thank you. Answer : [Re] Inquiry for the item from ongxinling1993 hi i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from ongxinling1993 Thank you and appreciate your help. Answer : [Re] Inquiry for the item from ongxinling1993 hi pls check thank you Question : [Re] Inquiry for the item from ongxinling1993 Thanks for your help. I am getting it. :) Answer : [Re] Inquiry for the item from ongxinling1993 thank you Question : Inquiry for the item from LuxAug 14, 2020 Brightening pore serum is 30ml or 150ml? Answer : [Re] Inquiry for the item from Lux hi it's 30ml pls try thank you Question : Inquiry for the item from tlianchooAug 07, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from tlianchoo Secret Inquiry Question : Inquiry for the item from Felicia_ong19Aug 07, 2020 Hi I am looking for facial wash toner and cream for young teenager whose face can be combination to slight oily. Which product shd I buy? Thanks. Answer : [Re] Inquiry for the item from Felicia_ong19 hi i recommend you green tea line pls try thank you Question : Inquiry for the item from cardcaptorsakura16Jul 31, 2020 Hi when will brightening serum be in stock? Answer : [Re] Inquiry for the item from cardcaptorsakura16 hi pls check from this page https://qoo.tn/BjvjAX thank you Question : Inquiry for the item from shllbJul 30, 2020 May I know the expiry date for green tea cleansing water Answer : [Re] Inquiry for the item from shllb hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from dyJul 21, 2020 Hello :) Green Tea cleansing foam. Any smaller size? Thanks Answer : [Re] Inquiry for the item from dy sorry i don't have thank you Question : Inquiry for the item from leo***Jul 12, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from leo**** Secret Inquiry Question : Inquiry for the item from ami***Jul 10, 2020 Is this item, brightening pore serum? Answer :* [Re] Inquiry for the item from ami**** sorry it's skin thank you Question : Inquiry for the item from ang***Jul 06, 2020 Hi, may I know the expiry date for volcanic 2x toner ? Answer :* [Re] Inquiry for the item from ang**** hi the expire date is up to 2022 pls try thank you Question : Inquiry related return and exchange from 212***Jun 20, 2020 Secret Inquiry Answer :* [Re] Inquiry related return and exchange from 212**** Secret Inquiry Question : [Re] Inquiry related return and exchange from 212**** Secret Inquiry Answer : [Re] Inquiry related return and exchange from 212**** Secret Inquiry Question : [Re] Inquiry related return and exchange from 212**** Secret Inquiry Answer : [Re] Inquiry related return and exchange from 212**** Secret Inquiry Question : [Re] Inquiry related return and exchange from 212**** Secret Inquiry Answer : [Re] Inquiry related return and exchange from 212**** Secret Inquiry Question : Inquiry for the item from kel***Jun 13, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from kel**** Secret Inquiry Question : Inquiry for the item from hpe***Jun 12, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from hpe**** Secret Inquiry Question : Inquiry for the item from jun***Jun 11, 2020 No more stock for volcanic pore scrub? Answer :* [Re] Inquiry for the item from jun**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from jel***Jun 10, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from jel**** Secret Inquiry Question : Inquiry for the item from che***Jun 10, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from che**** Secret Inquiry Question : [Re] Inquiry for the item from che**** Secret Inquiry Question : Inquiry for the item from ger***Jun 08, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from ger**** Secret Inquiry Question : Inquiry for the item from ger***Jun 07, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from ger**** Secret Inquiry Question : Inquiry for the item from dor***May 23, 2020 Hi, Which range is good for 13-16 year old to use (toner, moisturizer)? What age to use serum? Thanks Answer :* [Re] Inquiry for the item from dor**** hi i'll recommend you cherry blossom line pls try thank you Question : [Re] Inquiry for the item from dor**** Hi, I was looking at the cherry blossom line, can you please advise the product name that I should buy. Thanks Answer : [Re] Inquiry for the item from dor**** cherry blossom skin, emulsion, jelly cream, tone up cream and mist pls try thank you Question : [Re] Inquiry for the item from dor**** Thanks Answer : [Re] Inquiry for the item from dor**** thank you Question : Inquiry for the item from pii***May 27, 2020 Is this authentic from innisfree? Answer :* [Re] Inquiry for the item from pii**** hi of course i sell 100% authentic product pls try thank you Question : Inquiry for the item from and***May 23, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from and**** Secret Inquiry Question : [Re] Inquiry for the item from and**** Secret Inquiry Answer : [Re] Inquiry for the item from and**** Secret Inquiry Question : Inquiry for the item from bar***May 25, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from bar**** Secret Inquiry Question : Inquiry for the item from zoo***May 25, 2020 Dear seller May I know what is the expiry for the sea water sleeping mask and the soya neck cream ? Thank you Answer :* [Re] Inquiry for the item from zoo**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from koo***May 23, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from koo**** Secret Inquiry Question : Inquiry for the item from agn***May 11, 2020 What is the expiry of green tea foam cleanser? How long is the shipment? Answer :* [Re] Inquiry for the item from agn**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from jad***May 04, 2020 Hi, I had ordered the wrong item Jeju Lava Seawater Essence EX, can change to Jeju Lava Seawater Skin EX instead, I had already made payment,Tq Answer :* [Re] Inquiry for the item from jad**** Hi, could you pls kindly reply,Urgent!Tq Question : [Re] Inquiry for the item from jad**** hi im really sorry please if you wouldnt mind can you please send back to me the wrong item i will shoulder the shipping fee after i recieve it im gonna send the correct item im really sorry for the trouble thanks please advise Question : Inquiry for the item from jad***May 04, 2020 I just ordered the wrong item & had made payment, can change the item?Tq Answer :* [Re] Inquiry for the item from jad**** hi i'm so sorry i've alraedy sent so i can't change your items sorry Question : Inquiry for the item from mnk***May 02, 2020 Brightening pore skin toner have??.. Answer :* [Re] Inquiry for the item from mnk**** hi i updated it pls check thank you Question : Inquiry for the item from lui***Apr 25, 2020 Hi. I could not find the brightening skin. Answer :* [Re] Inquiry for the item from lui**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from f10***Apr 24, 2020 Is the Jeju lava seawater lotion mean for face or body ? Answer :* [Re] Inquiry for the item from f10**** hi it is face lotion pls try thank you Question : Inquiry related delivery from for***Apr 13, 2020 Secret Inquiry Answer :* [Re] Inquiry related delivery from for**** Secret Inquiry Question : [Re] Inquiry related delivery from for**** Secret Inquiry Question : Inquiry for the item from 262***Apr 13, 2020 Hello ! It's Sion from Korea. Can I have your address for asking about your products? Answer :* [Re] Inquiry for the item from 262**** pretty shop Saeshin Complex Store 510, 66, Gonghang-daero 41-gil, Gangseo-gu, Seoul, South Korea Postal Code 07619 Question : Inquiry for the item from gyv***Apr 09, 2020 Expiry date for Innisfree Orchid Skin 200ml? Answer :* [Re] Inquiry for the item from gyv**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from cha***Mar 28, 2020 Cannot use the 15% store coupon for innisfree items? Answer :* [Re] Inquiry for the item from cha**** sorry Promotion has already ended sorry Question : [Re] Inquiry for the item from cha**** Super fast respond!! Answer : [Re] Inquiry for the item from cha**** sorry Question : Inquiry for the item from kel***Mar 22, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from kel**** Secret Inquiry Question : Inquiry for the item from nah***Mar 19, 2020 Are all your products authentic? Answer :* [Re] Inquiry for the item from nah**** Hi did you see my enquiry? Question : [Re] Inquiry for the item from nah**** hi of course pls try thank you Question : Inquiry for the item from mys***Mar 10, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from mys**** Secret Inquiry Question : Inquiry related delivery from Jmy***Mar 04, 2020 Hi Seller, I am still waiting for my green tea balancing toner, lotion, and cream which made an order on 22nd Feb. And it's shipping on 24 Feb, still at Transit to the dispatch Center. What is the issue? Answer :* [Re] Inquiry related delivery from Jmy**** hi i'm so sorry i'll check it pls wait a little more thank you Question : Inquiry related delivery from rac***Feb 27, 2020 Secret Inquiry Answer :* [Re] Inquiry related delivery from rac**** Secret Inquiry Question : [Re] Inquiry related delivery from rac**** Secret Inquiry Answer : [Re] Inquiry related delivery from rac**** Secret Inquiry Question : Inquiry for the item from lit***Feb 27, 2020 Dear Seller I cannot find the new Brightening Pore Serum from the list, is it available? Answer :* [Re] Inquiry for the item from lit**** hi i'll check it pls wait a little more thank you Question : 상품 관련 lee***님의 문의입니다.Feb 22, 2020 Secret Inquiry Answer :* [Re] 상품 관련 lee***님의 문의입니다. Secret Inquiry Question :* Inquiry for the item from ANG***Feb 19, 2020 Secret Inquiry Question :* Inquiry for the item from ANG***Feb 19, 2020 Secret Inquiry Question :* Inquiry for the item from sor***Jan 21, 2020 Thinking to buy soy bean Essence 2 bottles. When is the expiry date ? Answer :* [Re] Inquiry for the item from sor**** hi the expire date is up to October 2022 pls try thank you Question : Inquiry for the item from ela***Jan 12, 2020 I have sensitive skin . T zone slightly oily and the rest of my face is dry . I am in the mid forty , looking for moisturer to hydrate my skin. Currently using Laniege white dew Essence. Looking for recommendation. Answer :* [Re] Inquiry for the item from ela**** hi i recommend you perfect renew line pls try thank you Question : Inquiry for the item from reg***Dec 23, 2019 Hi Can Volcanic pore cleaning foam be use for everyday facewash? And what is the expiry date? Question :* Inquiry for the item from 211***Dec 20, 2019 HI, I like to know which product is best for anti-aging and whitening for combination skin? Answer :* [Re] Inquiry for the item from 211**** hi i recommend you anti-aging pls try thank you Question : Inquiry related return and exchange from kxc***Dec 18, 2019 Please respond Answer :* [Re] Inquiry related return and exchange from kxc**** hi i'm so sorry i'll resend your correct items pls wait a little more thank you Question : Inquiry for the item from mag***Dec 11, 2019 Hi i have ordered and received Innisfree Jeju Lave Seawater skin from your shop. After opening and using it, i realised that the product is different fron the product that i bought directly from Innisfree previously. There is a nice scent in this product but the bottle that i buy from you has no scent at all. Can you kindly explain why is yr product different from the ones sold directly from the Innisfree shop? Answer :* [Re] Inquiry for the item from mag**** hi we sell only 100% authentic thank you Question : Inquiry for the item from dor***Nov 25, 2019 Hi seller. What's the diff of the deep seed cream and balancing skin. Both also for moisture? Answer :* [Re] Inquiry for the item from dor**** hi i'll check it thank you Question : [Re] Inquiry for the item from dor**** Okay thank you seller Answer : [Re] Inquiry for the item from dor**** thank you Question : [Re] Inquiry for the item from dor**** Hi have you check? Answer : [Re] Inquiry for the item from dor**** hi 1. Green Tea Balancing Skin Moisture moisture skin that absorbs the fresh moisture of Beauty Green Tea quickly to balance skin oil and moisture Moist care green tea balancing skin that moisturizes with fresh moisture 2. Green Tea Seed Deep Cream Beauty Green Tea Hydrating Moisturizing Moisturizing Moisturizing Cream to help you stay hydrated for a long time Deep cream that lasts moisture on dry and tight skin pls check thank you Question : [Re] Inquiry for the item from dor**** Hi seller thank you!!! Answer : [Re] Inquiry for the item from dor**** thank you Question : Inquiry for the item from kho***Dec 01, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from kho**** Secret Inquiry Question : Inquiry for the item from eli***Nov 23, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from eli**** Secret Inquiry Question : Inquiry related return and exchange from 238***Nov 16, 2019 Secret Inquiry Answer :* [Re] Inquiry related return and exchange from 238**** Secret Inquiry Question : [Re] Inquiry related return and exchange from 238**** Secret Inquiry Answer : [Re] Inquiry related return and exchange from 238**** Secret Inquiry Question : Inquiry for the item from soo***Nov 09, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from soo**** Secret Inquiry Question : [Re] Inquiry for the item from soo**** Secret Inquiry Answer : [Re] Inquiry for the item from soo**** Secret Inquiry Question : Inquiry for the item from 5sw***Nov 11, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from 5sw**** Secret Inquiry Question : Inquiry for the item from Wen***Nov 08, 2019 When will the Lava Seawater Deep Cream be in stock? Not enough now. Answer :* [Re] Inquiry for the item from Wen**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from rai***Nov 08, 2019 Hi, may i know are all of the products you sell are 100% authentic ? Answer :* [Re] Inquiry for the item from rai**** hi of course pls try thank you Question : Inquiry for the item from 242***Nov 05, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from 242**** Secret Inquiry Question : Inquiry for the item from 234***Oct 09, 2019 Hi, What is the differences between this Volcanic Pore Clay Mask(Original) and Super Volcanic Pore Clay Mask? Thanks. Answer :* [Re] Inquiry for the item from 234**** hi i'm so sorry in this case, pls contact to Qoo10 customer service thank you Question : [Re] Inquiry for the item from 234**** Hi, Think you read wrongly my message? I'm asking what is the differences between this Volcanic Pore Clay Mask(Original) and Super Volcanic Pore Clay Mask? Thanks. Answer : [Re] Inquiry for the item from 234**** hi i'm so sorry super is more powerful than original pls check thank you Question : Inquiry for the item from yil***Oct 08, 2019 Hi, is the green tea balancing lotion the latest series with the updated packaging? when was it manufactured? thanks. Answer :* [Re] Inquiry for the item from yil**** hi i sell new item don't wrorry pls try thank you Question : Inquiry for the item from sks***Sep 30, 2019 Hi Do you have stock for Green Tea foam cleanser, Green Tea Balancing Cream, Green Tea Skin? If yes, can ship out urgently as I need to receive them by Fri 4th Oct for my overseas study? Thanks Answer :* [Re] Inquiry for the item from sks**** hi i have stock it's impossible sorry Question : Inquiry related delivery from ali***Sep 25, 2019 Hi, Seller, I was about to purchase ★ETUDE HOUSE★ NEW! Play 101 Pencil 4 Colors and Jeju blossom tone up cream. But before payment I saw I was charged double shipping for 1 combined order. Please advise me how to pay only 1 shipping charges on 1 combine items order. I tried to click for 1 shipping for combine order that does not work out. Answer :* [Re] Inquiry related delivery from ali**** hi i'm so sorry the shipping charge is different per item sorry Question : Inquiry for the item from chi***Sep 24, 2019 Hi seller, may I know which cream is suitable for oily and sensitive . Thank ! Answer :* [Re] Inquiry for the item from chi**** hi i recommend you green tea balancing cream or Derma Formula Green Tea Probiotics Cream thank you Question : Inquiry for the item from c.q***Sep 02, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from c.q**** Secret Inquiry Question : Inquiry for the item from liw***Sep 02, 2019 When will the green tea seed serum be coming back in stock? Answer :* [Re] Inquiry for the item from liw**** hi i updated it pls check thank you Question : Inquiry for the item from 236***Aug 30, 2019 Hi Seller, Please advise the expiry date for Jeju Lava Seawater Skin Toner and Essence. Thanks !! Answer :* [Re] Inquiry for the item from 236**** hi it was made within 6 month pls try thank you Question : Inquiry for the item from ail***Aug 23, 2019 Hi, may I know the expiry date of all Bija Cica skin, balm and gel products. Thank you. Answer :* [Re] Inquiry for the item from ail**** hi it was made within 6 month pls try thank you Question : Inquiry from 211***Aug 22, 2019 Secret Inquiry Answer :* [Re] Inquiry from 211**** Secret Inquiry Question : Inquiry for the item from duy***Aug 22, 2019 Hi. How many mil is the Green tea seed cream? Answer :* [Re] Inquiry for the item from duy**** hi it's 50ml pls try thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★The Face Shop★[Fluid] The Fresh For Men Hydrating Fluid (200ml) Item Q&A	Question : Inquiry for the item from CLMar 04, 2021 Secret Inquiry
★HANYUL★ Brown Pine Leaves Optimizing Serum/ Brown Pine Leaves Sleeping Mask Item Q&A	Question : Inquiry for the item from flower_delightsMar 04, 2021 Seller, is current stock still gift pack set? What is in the pack beside the optimizing serum. What is the expiry date. Thx Answer : [Re] Inquiry for the item from flower_delights hi the expire date is up to 2023 pls try thank you Question : Inquiry for the item from nobitaSep 02, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from nobita Secret Inquiry Question : Inquiry for the item from zho***Jun 26, 2020 Hi Would like to check expiry date/year for hanyul serum Thks Mingli Answer :* [Re] Inquiry for the item from zho**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from zho***Feb 17, 2020 Dear Seller Would like to check the expiry date for this prodect (hanyul serum) Thks ML Answer :* [Re] Inquiry for the item from zho**** hi i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from zho**** Hihi Any updates on expory date Thks ML Question : Inquiry for the item from zho***Oct 25, 2019 Hi would like to check expiry date of this item. Thks. Answer :* [Re] Inquiry for the item from zho**** hi the expire date is up to 2021 pls try thank you Question : Inquiry for the item from cam***Jul 03, 2019 I am keen to purchase the brown pine mask. When will it restock? Answer :* [Re] Inquiry for the item from cam**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★The SAEM★ 스네일 에센셜 EX 링클 솔루션 크림 Item Q&A	Question : Inquiry for the item from nina_hong24Mar 03, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from nina_hong24 Secret Inquiry
★Innisfree★SUNBLOCK Collection! Daily UV Protection / Triple / Mild / No sebum / Anti pollution Item Q&A	Question : Inquiry for the item from florcheahcaMar 02, 2021 Hi, which is your best recommendation for sun block ? For lady concern about dark skin Answer : [Re] Inquiry for the item from florcheahca Hi, which is your best recommendation for sun block ? For lady concern about dark skin Question : [Re] Inquiry for the item from florcheahca hi please tell me your skin type thank you Question : Inquiry for the item from audreythen2000Feb 21, 2021 Dear seller, May I know when will Daily Mild Sunscreen be restock? Answer : [Re] Inquiry for the item from audreythen2000 The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from Xiaopip24Jan 16, 2021 Hi innisfree long lasting resistant for oily skin, can this block UvA and UvB rays? Answer : [Re] Inquiry for the item from Xiaopip24 hi of course pls try thank you Question : Inquiry for the item from Xiaopip24Jan 15, 2021 May i know if all sunscreen contain zinc oxide as ingredients? Thank you Answer : [Re] Inquiry for the item from Xiaopip24 hi i'll check it thank you Question : Inquiry for the item from Xiaopip24Jan 14, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from Xiaopip24 Secret Inquiry Question : [Re] Inquiry for the item from Xiaopip24 Secret Inquiry Question : Inquiry for the item from dblylpDec 27, 2020 Hi Seller Will you be restocking the Aqua mineral defence sunscreen? Thank you. Answer : [Re] Inquiry for the item from dblylp hi this item was renewaled to Truecare Non-nano Sunscreen pls try thank you Question : Inquiry for the item from daeurecmlDec 15, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from daeurecml Secret Inquiry Question : Inquiry for the item from chrisnewseDec 08, 2020 Hi, may I know which sunblock is most suitable for dry and matured skin? Thanks. Answer : [Re] Inquiry for the item from chrisnewse hi i'll check it pls wait a little more thank you Question : Inquiry for the item from jcn4400Nov 20, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from jcn4400 Secret Inquiry Question : [Re] Inquiry for the item from jcn4400 Secret Inquiry Question : Inquiry for the item from FionacllNov 12, 2020 Intensive Triple-shield Sunscreen Is it tinted? Answer : [Re] Inquiry for the item from Fionacll hi i Question : [Re] Inquiry for the item from Fionacll i'll check it pls wait a little more thank you Answer : [Re] Inquiry for the item from Fionacll Thanks Question : [Re] Inquiry for the item from Fionacll yes!! tone-up!!!! Question : Inquiry for the item from serene2404Oct 02, 2020 Dear seller, can you lost out which one is physical sunscreen? Answer : [Re] Inquiry for the item from serene2404 hi i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from serene2404 Hi, have you checked which one is the physical sunscreen? Answer : [Re] Inquiry for the item from serene2404 hi Question : [Re] Inquiry for the item from serene2404 Inorganic sunscreen_No Sebum, Triple physical sunscreen- long lasting Question : Inquiry for the item from ah.lingOct 17, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from ah.ling Secret Inquiry Question : Inquiry for the item from cOct 09, 2020 Hi, does no.14 true care non-nano sunscreen is suitable for dry/dehydrated and mature skin? Thanks in advance. Answer : [Re] Inquiry for the item from c hi of course pls try thank you Question : Inquiry for the item from ng_keakhwaOct 05, 2020 Which sunblock is the most popular selling and good? Answer : [Re] Inquiry for the item from ng_keakhwa hi It varies from person to person Please select according to your skin type Thank you Question : Inquiry for the item from to88sgAug 02, 2020 Hello, May I know which one will not appear whitish when apply on the face? Thanks. Answer : [Re] Inquiry for the item from to88sg hi i'll check it pls wait a little more thank you Question : Inquiry for the item from csw***Jun 27, 2020 Hi seller, Will you re-stock this item? #08. Daily UV stick_Calamine tone up Answer :* [Re] Inquiry for the item from csw**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : [Re] Inquiry for the item from csw**** Thank you. Answer : [Re] Inquiry for the item from csw**** thank you Question : Inquiry for the item from jul***Jun 29, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from jul**** Secret Inquiry Question : [Re] Inquiry for the item from jul**** Secret Inquiry Answer : [Re] Inquiry for the item from jul**** Secret Inquiry Question : Inquiry for the item from 235***Jun 29, 2020 Hi seller, may I know what is the expiry date of Intensive long lasting sunscreen n Tone up no sebum sunscreen? Which is the difference between Intensive long lasting sunscreen versus Tone up no sebum sunscreen? I have oily n combination skin. Which is suitable for me?? Regards, Eileen Answer :* [Re] Inquiry for the item from 235**** No Sebum-Tone up, oil control, strong UV protection Long Lasting-Water Probe, Moisture + Low Oil, Strong UV Protection i'll recommend you tone up no sebum suncream pls try thank you Question : [Re] Inquiry for the item from 235**** Hi seller, may i know what is the expiry date of the tone up no sebum sunscreen?? Answer : [Re] Inquiry for the item from 235**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from ang***Jun 15, 2020 Hi, what is the expiry date for Triple care sunscreen? Answer :* [Re] Inquiry for the item from ang**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from kaw***May 27, 2020 When is the expiry date for aqua water base sun screen? Answer :* [Re] Inquiry for the item from kaw**** hi this item was made within 6 month pls try thank you Question : Inquiry for the item from poo***May 12, 2020 Hi seller When is the expiry date for the aqua drop? Answer :* [Re] Inquiry for the item from poo**** hi i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from poo**** 👌🏾 Answer : [Re] Inquiry for the item from poo**** thank you Question : [Re] Inquiry for the item from poo**** Hi Any update on the expiry of e product? Answer : [Re] Inquiry for the item from poo**** hi the expire date is up to 2022 pls try thank you Question : [Re] Inquiry for the item from poo**** Alright thanx Answer : [Re] Inquiry for the item from poo**** thank you Question : Inquiry for the item from Yyp***May 21, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from Yyp**** Secret Inquiry Question : Inquiry for the item from 260***Apr 24, 2020 Hi, Thank you for your reply to my question about the expiry date. May i know what you mean by made within 6 months? Does tat mean it will at least have more than 1 year before it expires? I am thinking to buy a number of tubes, hence need to know in how much time, it will expire. thanks Answer :* [Re] Inquiry for the item from 260**** hi i sell new product pls try thank you Question : Inquiry for the item from 260***Apr 17, 2020 May i know the expiry date for the following sun block? 1, Tone up no sebum sunblock 2. Aqua mineral 3. Intensive triple care 4. Aqua water drop Answer :* [Re] Inquiry for the item from 260**** hi it was made wihtin 6 month pls try thank you Question : Inquiry for the item from swo***Mar 29, 2020 Hi, what is the expiry date for minimum sunscreen? Thanks Answer :* [Re] Inquiry for the item from swo**** hi The expiry date is January 2021 Thank you Question : Inquiry for the item from 240***Mar 18, 2020 Which one is suitable for kids to use during swimming lesson ? Question :* Inquiry for the item from fon***Mar 09, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from fon**** Secret Inquiry Question : Inquiry for the item from ang***Feb 21, 2020 What is the expiry date of Triple care sunblock? Answer :* [Re] Inquiry for the item from ang**** hi The expiry date is January 2023. Thank you Question : Inquiry related delivery from lee***Dec 19, 2019 Secret Inquiry Answer :* [Re] Inquiry related delivery from lee**** Secret Inquiry Question : Inquiry for the item from eli***Dec 12, 2019 can check which sunblock after apply wont have white patches? Answer :* [Re] Inquiry for the item from eli**** hi i recommend you Aqua Water Drop and Intensive Long Lasting pls try thank you Question : Inquiry for the item from jul***Nov 08, 2019 Which sunblock would you recommend for dry skin? Answer :* [Re] Inquiry for the item from jul**** hi i recommend you water drop and daily sun cream pls try thank you Question : Inquiry for the item from mis***Nov 02, 2019 Which sunscreen is suitable for oily skin? Answer :* [Re] Inquiry for the item from mis**** hi i recommne you no sebum, aqua drop and mineral filter pls try thank you Question : Inquiry for the item from min***Sep 17, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from min**** Secret Inquiry Question : [Re] Inquiry for the item from min**** Secret Inquiry Answer : [Re] Inquiry for the item from min**** Secret Inquiry Question : [Re] Inquiry for the item from min**** Secret Inquiry Answer : [Re] Inquiry for the item from min**** Secret Inquiry Question : Inquiry for the item from lim***Sep 09, 2019 Hi! May i knw the expiry date for the long lasting sun protection for oily skin? Thank you! Answer :* [Re] Inquiry for the item from lim**** hi it was made within 6month pls try thank you Question : [Re] Inquiry for the item from lim**** Meaning the manufacturing date is earliest mar or apr 2019? Answer : [Re] Inquiry for the item from lim**** hi it is different per item Please tell me your desired product name I will confirm pls advise thank you Question : [Re] Inquiry for the item from lim**** The innisfree sun protection long lasting for oily skin. May i hav the manufacturing or expiry date? Thanks! Question : Inquiry for the item from mee***Aug 31, 2019 Restock sensitive? Answer :* [Re] Inquiry for the item from mee**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from che***Aug 20, 2019 It seems that you are running out of this Extreme UV Protection Outdoor Stick (19g). I would like to know if you are planning to bring in this sunblock stick. Please advice. Thank you. Answer :* [Re] Inquiry for the item from che**** hi Extreme UV Protection Outdoor Stick was out of stock sorry Question : [Re] Inquiry for the item from che**** When will the stock be coming in? Thank you. Answer : [Re] Inquiry for the item from che**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : [Re] Inquiry for the item from che**** Will you be manufacturing another similar type of sunstick? I love sunstick - it's convenient and benefit my skin a lot, especially in Singapore's weather {many women love sunstick}. Thank you. Answer : [Re] Inquiry for the item from che**** hi pls check the file and then reply thank you Question : Inquiry for the item from wal***Aug 22, 2019 Dear Seller, Can I please check with you, I bought the Daily UV No Sebum Sunblock previously in July. I notice during the recent review by a customer, which shows the packaging is Tone Up No Sebum, I understand that it is a new model, but I prefer the old one which is the White packaging with the sun, because the colour of the sunblock is skin tone, compared to Tone Up which is more pinkish, because my face already has a flushed (pink cheeks) so I dont want my face to be even more pink/red after using the sunblock. Can you please assure me and confirm that you still have stocks for the old version of the Daily UV Protection No Sebum before I make my purchase? Because I will be ordering 2 today, and I really dont want the Tone Up New packaging. Unless I will return and ask for refund it I receive the Tone Up packaging.Hope you understand. Please refer to the pictures for easy understanding. Thank you and hope to hear from you soon, thank you! :D Answer :* [Re] Inquiry for the item from wal**** . Question : [Re] Inquiry for the item from wal**** hi im really sorry please if you wouldnt mind can you please send back to me the wrong item i will shoulder the shipping fee after i recieve it im gonna send the correct item im really sorry for the trouble thanks please advise Answer : [Re] Inquiry for the item from wal**** Hi, I think you misunderstand my question :D The one that I bought it in July is the correct one which I want (White Packaging with Sun logo on it). I was planning to purchase 2 more, and I saw one of the customers feedback stating that she has ordered the innisfree daily uv no sebum, but you give the tone up range instead. So, I just wanted to make sure that you still have the old model (White packaging with the sun logo on it) before I go ahead to make the purchase. Because I really dont want to receive the tone up range. Hope to hear from you soon, thanks! Question : [Re] Inquiry for the item from wal**** hi i'm so sorry White Packaging with Sun logo is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from bab***Aug 06, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from bab**** Secret Inquiry Question : Inquiry for the item from nts***Jul 31, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from nts**** Secret Inquiry Question : Inquiry for the item from Hxi***Jul 27, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from Hxi**** Secret Inquiry Question : Inquiry for the item from pri***Jul 08, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from pri**** Secret Inquiry Question : Inquiry for the item from jea***Jun 22, 2019 Its seems wrong item delivery. Its totally different product name and packaging from previous. I have purchased from your shop few times. This is the first time i m recieving a different packaging. Please verify the item. I would like to return the wrong item (right side in the picture) . Thanks. Answer :* [Re] Inquiry for the item from jea**** hi it was renewaled to you received item don't worry pls try thank you Question : Inquiry for the item from jas***Jun 05, 2019 Secret Inquiry Question :* Inquiry for the item from 235***May 06, 2019 Hi I have purchased many items from you and would like to try the sunblock. i have oily and blemish skin> Do you have any tinted sunblock samples where i can try. There are so many types and dont know which to choose. Please recommend me. Answer :* [Re] Inquiry for the item from 235**** hi i'll looking for sunblock samples pls wait a little more thank you Question : [Re] Inquiry for the item from 235**** Hi sunblock samples already arrived? i would like to try. tkq Answer : [Re] Inquiry for the item from 235**** sorry we don't have sorry Question : Inquiry for the item from nam***May 20, 2019 Hi, what is the expire date for triple care? Thanks Answer :* [Re] Inquiry for the item from nam**** hi the expire date is until 2021 pls try thank you Question : Inquiry for the item from Lee***May 20, 2019 what is the expiry date for Daily UV stick_Calamine tone up ? Answer :* [Re] Inquiry for the item from Lee**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from wat***Apr 22, 2019 Hello seller. I ordered 3 items and I've just got it but it was only 2 Sun blocks. Sun stick hasn't been arrived yet. Please check it and deliver it as soon as possible. 안녕하세요.선크림 3개 주문하였는데 사진과 같이 2개만 배송받았습니다. 같이 주문했던 선스틱이 배송안되었어요. 확인 부탁드립니다. Answer :* [Re] Inquiry for the item from wat**** 사진 첨부가 안되네요-_- Question : [Re] Inquiry for the item from wat**** hi this item was renewaled to Intensive Leisure Suncreen Stick SPF50+ PA++++ may i send new item? pls advise thank you Answer : [Re] Inquiry for the item from wat**** Yes~Please send it and I wonder when I could get it? Question : [Re] Inquiry for the item from wat**** hi thank you so mcuh i'll send tomorrow pls wait a little more thank you Question : Inquiry for the item from su.***Apr 17, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from su.**** Secret Inquiry Question : Inquiry related cancel and refund from miy***Apr 05, 2019 My order № is 292708861 and please proceed the refund as soon as possible due to non-receive item as you've mentioned this item has been sold out. I only received 1 item instead of 2 items as shown as the picture. Answer :* [Re] Inquiry related cancel and refund from miy**** Please referred to the picture №2 Which shown that you only sent out 1 item Question : [Re] Inquiry related cancel and refund from miy**** The status is shown shipping delivered, but didn't receive it Answer : [Re] Inquiry related cancel and refund from miy**** hi i'm so sorry i'll resend your missing item tomorrow pls wait a little more thank you Question : Inquiry for the item from bos***Feb 25, 2019 hello, is your extreme UV water base is it this one in the picture? Answer :* [Re] Inquiry for the item from bos**** hi i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from bos**** Hello so many days already, can you pls confirm?? Answer : [Re] Inquiry for the item from bos**** hi thank you for your purchase i sent your items today pls wait a little more thank you Question : Inquiry from 250***Feb 12, 2019 Secret Inquiry Answer :* [Re] Inquiry from 250**** Secret Inquiry Question : [Re] Inquiry from 250**** Secret Inquiry Answer : [Re] Inquiry from 250**** Secret Inquiry +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★ETUDE HOUSE★ Double Lasting Foundation SPF34 PA+++ Item Q&A	Question : Inquiry for the item from sherylseowFeb 26, 2021 I’m looking for the old stock of double foundation . Is yours pls or new stock? Answer : [Re] Inquiry for the item from sherylseow hi i have a new item pls try thank you Question : [Re] Inquiry for the item from sherylseow I bought the new one but it’s make the face very very dry. No good Answer : [Re] Inquiry for the item from sherylseow hi Question : [Re] Inquiry for the item from sherylseow sorry Question : Inquiry for the item from Sil***May 10, 2019 hi how can i purchase the brush? i don't see it in the option. Answer :* [Re] Inquiry for the item from Sil**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from toh***Jan 13, 2019 What’s the expiry date for the foundation? Answer :* [Re] Inquiry for the item from toh**** hi it was made within 6 month pls try thank you
★2019 NEW ADDED★[LANEIGE] SLEEPING MASK SERIES / LIP SLEEPING MASK / CICA MASK / WATER BANK Item Q&A	Question : Inquiry for the item from wendyyhlMar 01, 2021 What is the expiry date of the lip mask for all flavour? Answer : [Re] Inquiry for the item from wendyyhl hi Question : [Re] Inquiry for the item from wendyyhl the expire date is up to 2023 pls try thank you Question : Inquiry for the item from joannalimDec 21, 2020 Secret Inquiry Question : Inquiry for the item from ManNov 10, 2020 Authentic? Answer : [Re] Inquiry for the item from Man of course pls try thank you Question : Inquiry for the item from ying81800Oct 10, 2020 Hi this authentic right? Answer : [Re] Inquiry for the item from ying81800 hi of course pls try thank you Question : Inquiry for the item from bkSep 23, 2020 when is the expiry date for the Cica Sleeping Mask? Answer : [Re] Inquiry for the item from bk hi The expiration date is until August 2023. Thank you Question : Inquiry for the item from midnightgerSep 20, 2020 Hello. What is the expiry date fir the Laneige Lavender sleeping mask? Answer : [Re] Inquiry for the item from midnightger hi the expire date is up to 2022 pls try thank you Question : Inquiry related delivery from grace_ang73Sep 01, 2020 Hi Seller, my cart no. Cart no. : 138628169. I have placed order 4 days, but no change in status, no stock? please advise. Answer : [Re] Inquiry related delivery from grace_ang73 hi i'm so sorry i've already sent pls wait a little more thank you Question : Inquiry from amy_t16Aug 30, 2020 Secret Inquiry Answer : [Re] Inquiry from amy_t16 Secret Inquiry Question : Inquiry for the item from anita2s6Aug 19, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from anita2s6 Secret Inquiry Question : Inquiry for the item from shi***Jul 01, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from shi**** Secret Inquiry Question : Inquiry for the item from st4***Jul 01, 2020 May I ask the expiry date for the water slepping mask?? Answer :* [Re] Inquiry for the item from st4**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from yan***Jun 27, 2020 Hi. Is this authentic? Answer :* [Re] Inquiry for the item from yan**** hi of course pls try thank you Question : Inquiry for the item from pin***Jun 07, 2020 Order no. 321608186 I had received my purchase for above order number but did not received the sleeping mask lavender. Please advise. Thank you Answer :* [Re] Inquiry for the item from pin**** hi i'm really sorry i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from pin**** Ok thank you Answer : [Re] Inquiry for the item from pin**** hi i'm so sorry i've already sent your tracking no.is SG2981168 pls check thank you Question : [Re] Inquiry for the item from pin**** Hi I have received the product. Thanks Answer : [Re] Inquiry for the item from pin**** Received with thanks Question : [Re] Inquiry for the item from pin**** thank you so much! Question : Inquiry for the item from ela***Jun 12, 2020 When will time freeze mask be restocked? Answer :* [Re] Inquiry for the item from ela**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from mic***Jun 06, 2020 Hi! Can apply on eye area? Answer :* [Re] Inquiry for the item from mic**** hi Avoid around the eyes I recommend eye cream Thank you Question : [Re] Inquiry for the item from mic**** Oh noted thanks Answer : [Re] Inquiry for the item from mic**** thank you Question : Inquiry for the item from ru_***May 26, 2020 Hi can i check the expiry date on the mask as attached is April 09? Or 04 Sept? 20200409? Is yyyyddmm or yyyymmdd? Also what is the diff between blue/purple and green? I only tried blue B4 so far. Answer :* [Re] Inquiry for the item from ru_**** hi i'm so sorry i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from ru_**** Hi have u check for me yet? Thanks Answer : [Re] Inquiry for the item from ru_**** hi i'm so sorry pls advise your order no i'll check it thank you Question : Inquiry related cancel and refund from jol***Dec 20, 2019 Is the item real? Why does it smell nothing like the ones I've had before or why is the packaging different? Answer :* [Re] Inquiry related cancel and refund from jol**** hi i sell 100% authentic the packaging was changed... it's a new item don't worry pls try thank you Question : Inquiry related return and exchange from kxc***Dec 18, 2019 Please respond. Answer :* [Re] Inquiry related return and exchange from kxc**** hi i'm so sorry i'll resend your correct items pls wait a little more thank you Question : Inquiry for the item from bie***Oct 18, 2019 Hi, Why can't I use the cart coupon downloaded on your site? When trying to buy, the cart value is zero. If all your products cannot use coupon, then don't put on your page. Answer :* [Re] Inquiry for the item from bie**** hi in this case, pls contact to qoo10 customer service pls try thank you Question : Inquiry for the item from sus***Oct 10, 2019 I intend to buy lavendar water sleeping mask. May i know when is the expiry date? I ever bought from a seller which the 3 items expired less than a yr so i returned all n refunded. Please let me know expirt date before i buy. Thanks. Answer :* [Re] Inquiry for the item from sus**** Hi, pls reply to my quiry. Thanks. Question : [Re] Inquiry for the item from sus**** hi the expire date is up to 2021 thank you Question : Inquiry for the item from soe***Oct 05, 2019 Dear Seller, I just received my water sleeping mask lavender. Thank you for the fast delivery and free samples. But the packaging is very different from the one I am using currently. Please see the attached photos. Can you please explain why is it? Answer :* [Re] Inquiry for the item from soe**** hi the packaging was renewaled to you received item it's a new item pls try thank you Question : Inquiry for the item from chu***Sep 26, 2019 Hi, any restock for cica mask pls? Thanks. Answer :* [Re] Inquiry for the item from chu**** hi i updated it pls check thank you Question : Inquiry for the item from kes***Aug 06, 2019 What is the expiry date for cica and the original water mask? Answer :* [Re] Inquiry for the item from kes**** hi you can use it until 2021 pls try thank you Question : Inquiry related delivery from gyp***Jul 06, 2019 Hi, check with you if I place order by today will I be able to receive before 16 July? Thanks. Answer :* [Re] Inquiry related delivery from gyp**** hi i'm sorry pls check thank you Question : Inquiry for the item from jes***May 19, 2019 Hi seller, what’s the expiry date for Lavender Sleeping Mask? Answer :* [Re] Inquiry for the item from jes**** hi the expire date is until 2021 pls try thank you Question : Inquiry related delivery from lin***May 06, 2019 Hi, is this good restock in Sin? If I place order today can I get by Friday? Answer :* [Re] Inquiry related delivery from lin**** hi sorry it's impossible sorry Question : Inquiry for the item from 212***May 04, 2019 May I know the sleeping mask can use daily? Answer :* [Re] Inquiry for the item from 212**** hi yes pls try thank you Question : Inquiry for the item from jea***May 01, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from jea**** Secret Inquiry Question : [Re] Inquiry for the item from jea**** Secret Inquiry Question : Inquiry for the item from ang***Apr 26, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from ang**** Secret Inquiry Question : [Re] Inquiry for the item from ang**** Secret Inquiry Answer : [Re] Inquiry for the item from ang**** Secret Inquiry Question : [Re] Inquiry for the item from ang**** Secret Inquiry Answer : [Re] Inquiry for the item from ang**** Secret Inquiry Question : Inquiry for the item from ang***Apr 29, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from ang**** Secret Inquiry Question : Inquiry for the item from Hso***Apr 28, 2019 What is the diff bet lavender sleeping mask and water sleeping mask ? Answer :* [Re] Inquiry for the item from Hso**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from sy_***Apr 28, 2019 Hi, may I know if the laneige sleeping masks are authentic or not? Answer :* [Re] Inquiry for the item from sy_**** hi i sell only 100% authentic product thank you Question : Inquiry for the item from Cal***Apr 26, 2019 What is the expiry date . Expiry of Cica mask? Expiry date of water sleeping mask? Answer :* [Re] Inquiry for the item from Cal**** Hi The expiration date is until 2021. Thank you Question : Inquiry for the item from Cal***Apr 24, 2019 Cica mask is for what skin type? Answer :* [Re] Inquiry for the item from Cal**** hi it's possible all skin type pls try thank you Question : Inquiry for the item from Ban***Apr 17, 2019 Hi may I know what's the size of the cica mask? Thanks Answer :* [Re] Inquiry for the item from Ban**** hi it's 60ml pls try thank you Question : Inquiry for the item from joc***Apr 17, 2019 Hi seller, What is the size of the cica sleeping mask? Is it 60ml? Also, what is the expiry date? Answer :* [Re] Inquiry for the item from joc**** hi it's 60ml it's a new item pls try thank you Question : Inquiry for the item from lis***Apr 17, 2019 How many ML is the water sleeping mask? Answer :* [Re] Inquiry for the item from lis**** hi it's 70ml pls try thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★Laneige★ New Item! [fluid] White Dew Tone Up Fluid (50ml) Item Q&A	Question : Inquiry for the item from JimelsieMar 01, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from Jimelsie Secret Inquiry Question : Inquiry for the item from kiyyoliewOct 08, 2020 Hi when is the expiry Answer : [Re] Inquiry for the item from kiyyoliew hi The expiry date is August 2023 Thank you
💜2020 NEW💜 [LANEIGE] PERFECT RENEW YOUTH SKIN CARE / ESSENCE / EYE CREAM / REGENERATOR Item Q&A	Question : Inquiry related cancel and refund from Bluepodo81Mar 01, 2021 Secret Inquiry Answer : [Re] Inquiry related cancel and refund from Bluepodo81 Secret Inquiry Question : Inquiry related cancel and refund from Bluepodo81Feb 28, 2021 Can you answer plz? Can you process refund? Answer : [Re] Inquiry related cancel and refund from Bluepodo81 hi in this case, you have to pay two shipping costs pls advise thank you Question : [Re] Inquiry related cancel and refund from Bluepodo81 hi in this case, you have to pay two shipping costs pls advise thank you Question : Inquiry for the item from yvo***Dec 31, 2019 Hi, may I know when Perfect Renew Generator will be re-stock? Answer :* [Re] Inquiry for the item from yvo**** hi i've updated it pls check thank you Question : Inquiry related return and exchange from ari***Oct 05, 2019 Emulsion was sent instead of my eye serum. Please assist Answer :* [Re] Inquiry related return and exchange from ari**** hi im really sorry please if you wouldnt mind can you please send back to me the wrong item i will shoulder the shipping fee after i recieve it im gonna send the correct item im really sorry for the trouble thanks please advise Question : Inquiry for the item from adi***Sep 21, 2019 How many pieces in a packet of mask? Answer :* [Re] Inquiry for the item from adi**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks
★The Face Shop★RICE WATER BRIGHT CLEANSING LIGHT/RICH OIL Item Q&A	Question : Inquiry for the item from amsharon5Feb 25, 2021 Hi, what is the expiry date for the cleansing oil? Answer : [Re] Inquiry for the item from amsharon5 hi the expire date is up to 2023 pls try thak you
네오쿠션 ★Laneige★ NEO CUSHION Matte +Refill / NEO CUSHION Glow +Refill [pretty shop] Item Q&A	Question : Inquiry for the item from CapteveFeb 25, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from Capteve Secret Inquiry Question : Inquiry for the item from SxxFeb 15, 2021 The colour is it in order of light to dark tone? which is darkest tone? Answer : [Re] Inquiry for the item from Sxx hi it's 23 pls try thank you Question : [Re] Inquiry for the item from Sxx Hi 23 N or 23C? Answer : [Re] Inquiry for the item from Sxx hi i recommend you #23N thank you Question : Inquiry for the item from JLFeb 15, 2021 Hi seller, May i know will you restock laneige neo cushion matt 13N? Answer : [Re] Inquiry for the item from JL sorry i don't sell anymore sorry Question : Inquiry for the item from janelauJan 29, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from janelau Secret Inquiry Question : Inquiry from celine2899Jan 27, 2021 Hi I wanted to get the Neo cushion n applying the 10% coupon but it doesn’t generate. Pls advise. Thanks Answer : [Re] Inquiry from celine2899 No problem. I hv gotten the discount coupon. Question : [Re] Inquiry from celine2899 No problem. I hv gotten the discount coupon. Question : Inquiry for the item from JcJan 25, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from Jc Secret Inquiry Question : [Re] Inquiry for the item from Jc Secret Inquiry Question : Inquiry from ruthgeorge0326Jan 20, 2021 Secret Inquiry Answer : [Re] Inquiry from ruthgeorge0326 Secret Inquiry Question : Inquiry for the item from cxianJan 13, 2021 Hi, if I’m using Sulwalsoo Bb cushion shade No.23, should I choose 23N or 23C for the laneige matt cushion? Answer : [Re] Inquiry for the item from cxian hi 23c color is brighter than 23n thank you Question : Inquiry for the item from jessetherosexiccJan 04, 2021 Hello! will you be bringing in 13N? Answer : [Re] Inquiry for the item from jessetherosexicc sorry i don't have thank you Question : [Re] Inquiry for the item from jessetherosexicc Ok thankyou! Answer : [Re] Inquiry for the item from jessetherosexicc thank you Question : Inquiry for the item from lumina36Dec 27, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from lumina36 Secret Inquiry Question : Inquiry for the item from teocandiceDec 26, 2020 Hi, I left a message on 21 Dec 2020, ordered 10 pairs of The Eye mask, but only received 5 pairs Answer : [Re] Inquiry for the item from teocandice Hi! 1patch is made of 1 pair. So, 2patch is 10 pairs. Thank you. Question : Inquiry related delivery from CHDec 22, 2020 Secret Inquiry Answer : [Re] Inquiry related delivery from CH Secret Inquiry Question : Inquiry for the item from CHDec 17, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from CH Secret Inquiry Question : Inquiry for the item from eto0177Dec 01, 2020 Hi, does the holiday pack comes with refill? Answer : [Re] Inquiry for the item from eto0177 sorry it's only product thank you Question : [Re] Inquiry for the item from eto0177 Thanks! Answer : [Re] Inquiry for the item from eto0177 thank you Question : Inquiry for the item from xukhaitengNov 24, 2020 Hi seller. I have fair skin with acne and acne scars. 21N or 21C is suitable? Answer : [Re] Inquiry for the item from xukhaiteng hi I'll check it pls wait a little more thank you Question : Inquiry for the item from sandyczhNov 12, 2020 Hi, will you restock Matte 13N? Answer : [Re] Inquiry for the item from sandyczh sorry i don't sell thank you Question : Inquiry for the item from vetzOct 30, 2020 Hi seller, Do you have stock for matte 21N? I want to buy it. Thanks. Answer : [Re] Inquiry for the item from vetz Do you have 23N also? Question : [Re] Inquiry for the item from vetz hi of course pls try thank you Question : Inquiry for the item from nshihuiOct 30, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from nshihui Secret Inquiry Question : [Re] Inquiry for the item from nshihui Secret Inquiry Question : Inquiry for the item from leejeslynOct 10, 2020 HI what is the difference between 23N & 23C? Answer : [Re] Inquiry for the item from leejeslyn hi Question : [Re] Inquiry for the item from leejeslyn Cool type is for those who want vital skin If you want to cover your skin type, I recommend Natural thank you Question : Inquiry for the item from Lynn TeoOct 10, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Lynn Teo Secret Inquiry Question : Inquiry for the item from Dora27Oct 07, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Dora27 Secret Inquiry Question : Inquiry for the item from brendawltSep 16, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from brendawlt Secret Inquiry Question : [Re] Inquiry for the item from brendawlt Secret Inquiry Answer : [Re] Inquiry for the item from brendawlt Secret Inquiry Question : [Re] Inquiry for the item from brendawlt Secret Inquiry Answer : [Re] Inquiry for the item from brendawlt Secret Inquiry Question : [Re] Inquiry for the item from brendawlt Secret Inquiry Answer : [Re] Inquiry for the item from brendawlt Secret Inquiry Question : [Re] Inquiry for the item from brendawlt Secret Inquiry Answer : [Re] Inquiry for the item from brendawlt Secret Inquiry Question : [Re] Inquiry for the item from brendawlt Secret Inquiry Answer : [Re] Inquiry for the item from brendawlt Secret Inquiry Question : [Re] Inquiry for the item from brendawlt Secret Inquiry Answer : [Re] Inquiry for the item from brendawlt Secret Inquiry Question : [Re] Inquiry for the item from brendawlt Secret Inquiry Answer : [Re] Inquiry for the item from brendawlt Secret Inquiry Question : [Re] Inquiry for the item from brendawlt Secret Inquiry Answer : [Re] Inquiry for the item from brendawlt Secret Inquiry Question : Inquiry for the item from ftmzOct 02, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from ftmz Secret Inquiry Question : Inquiry for the item from qiwen98Oct 01, 2020 Hello! I’m not very sure which shade to get? Any recommendations I want smth that is more natural so that it won’t be too white on my face Answer : [Re] Inquiry for the item from qiwen98 hi Question : [Re] Inquiry for the item from qiwen98 Usually people buy 21, 23 Thank you Question : Inquiry for the item from basileSep 30, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from basile Secret Inquiry Question : Inquiry related delivery from IkidsSep 22, 2020 Hi, May I know if choose self-collection, still need pay for shipping $5.80? Thanks Answer : [Re] Inquiry related delivery from Ikids hi Question : [Re] Inquiry related delivery from Ikids in this case, pls contact to qoo10 customer service pls try thank you Answer : [Re] Inquiry related delivery from Ikids Hi, I am ordering few items and total more than $100 but i cannot use the $8 coupon. I claimed the coupon and then go to "coupon discount" but the coupon was not inside. Pls advise. Thanks Question : [Re] Inquiry related delivery from Ikids sorry i can't help you in this case, pls contact to qoo10 customer service thank you Question : Inquiry for the item from mkmy251Sep 18, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from mkmy251 Secret Inquiry Question : Inquiry for the item from jotymSep 07, 2020 Hi, will matt 23N or 23C be restock ? Answer : [Re] Inquiry for the item from jotym hi this item was out of stock pls wait a little more thank you Question : [Re] Inquiry for the item from jotym Ok thanks Answer : [Re] Inquiry for the item from jotym thank you Question : [Re] Inquiry for the item from jotym Hi sorry, may I know how long will it be in stock? Answer : [Re] Inquiry for the item from jotym hi i'm so sorry Product is still out of stock sorry Question : Inquiry for the item from nawaloeiSep 07, 2020 Set & refill - does it mean i will get 2 of the foundation, with 1 case? Answer : [Re] Inquiry for the item from nawaloei hi of course pls try thank you Question : Inquiry for the item from star28Sep 06, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from star28 Secret Inquiry Question : Inquiry for the item from magphualhSep 04, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from magphualh Secret Inquiry Question : Inquiry for the item from katherineyewSep 02, 2020 When will Matte 21C be restock? Answer : [Re] Inquiry for the item from katherineyew hi i'm so sorry this item was out of stock sorry Question : Inquiry for the item from fenlyhuiliSep 01, 2020 Will u restock the matte 21 soon? Answer : [Re] Inquiry for the item from fenlyhuili hi sorry this item was out of stock sorry Question : Inquiry for the item from brendawltAug 31, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from brendawlt Secret Inquiry Question : [Re] Inquiry for the item from brendawlt Secret Inquiry Question : Inquiry for the item from joannAug 31, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from joann Secret Inquiry Question : Inquiry for the item from shoolingzAug 28, 2020 Hello do u all have ready stocks for 23N - Matte? Answer : [Re] Inquiry for the item from shoolingz hi i'm checking now pls wait a little more thank you Question : Inquiry for the item from emm***Jun 23, 2020 Does this comes with the refill ? Answer :* [Re] Inquiry for the item from emm**** hi of course pls try thank you Question : Inquiry for the item from she***Jun 16, 2020 This include 1main and 1 refill right ? Answer :* [Re] Inquiry for the item from she**** hi of course pls wait a little more thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★LANEIGE★White Dew Line! Skin/Emulsion/essence/original cream/tone up cream Item Q&A	Question : Inquiry for the item from EhFeb 20, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from Eh Secret Inquiry Question : [Re] Inquiry for the item from Eh Secret Inquiry Answer : [Re] Inquiry for the item from Eh Secret Inquiry Question : [Re] Inquiry for the item from Eh Secret Inquiry Answer : [Re] Inquiry for the item from Eh Secret Inquiry Question : [Re] Inquiry for the item from Eh Secret Inquiry Question : Inquiry for the item from willieOct 21, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from willie Secret Inquiry Question : [Re] Inquiry for the item from willie Secret Inquiry Answer : [Re] Inquiry for the item from willie Secret Inquiry Question : Inquiry for the item from tingstopsOct 08, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from tingstops Secret Inquiry Question : Inquiry for the item from LingSep 24, 2020 Secret Inquiry
★The Face Shop★ Air Cotton Makeup Base SPF30PA++40ml Item Q&A	Question : Inquiry for the item from 412861189Feb 24, 2021 Hi, when is the expire date for lavender ? Answer : [Re] Inquiry for the item from 412861189 hi the expire date is up to 2023 pls try thank you Question : Inquiry for the item from cOct 07, 2020 Hi, is it suitable for dry and mature skin? Answer : [Re] Inquiry for the item from c hi of course pls try thank you
★MAMONDE★ Pang Pang Hair Shadow (4g) Item Q&A	Question : Inquiry for the item from chua_ai_lengFeb 23, 2021 Hi, will this item be restocked and when? Thank you. Answer : [Re] Inquiry for the item from chua_ai_leng hi i have pls check thank you Question : Inquiry for the item from shi***Nov 15, 2019 Hi what color is “Baby Face Hair” ? Answer :* [Re] Inquiry for the item from shi**** hi it's #01 pls try thank you
★IOPE★ AIR CUSHION ® + Refill /Cover / Natural Item Q&A	Question : Inquiry for the item from YanFeb 22, 2021 Hi, is 21c stock coming soon pls? Thank u. Answer : [Re] Inquiry for the item from Yan hi it will be renewal next month pls check thank oyu Question : Inquiry for the item from qhldidiJan 26, 2021 Hi seller any more stock on Cover 21C? Answer : [Re] Inquiry for the item from qhldidi sorry i don't have thank you Question : Inquiry for the item from julNov 22, 2020 Hi, when will there be 23 Beige matt longwear cushion or refill? Answer : [Re] Inquiry for the item from jul hi this item will be renwaled next month pls wait a little moret Question : [Re] Inquiry for the item from jul thank you Question : Inquiry related delivery from florenceteyeesienOct 28, 2020 Secret Inquiry Answer : [Re] Inquiry related delivery from florenceteyeesien Secret Inquiry Question : [Re] Inquiry related delivery from florenceteyeesien Secret Inquiry Question : Inquiry for the item from JessOct 12, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Jess Secret Inquiry Question : [Re] Inquiry for the item from Jess Secret Inquiry Answer : [Re] Inquiry for the item from Jess Secret Inquiry Question : Inquiry for the item from sereneycSep 12, 2020 Do u have iope intense cover 21? How do I select the item? Answer : [Re] Inquiry for the item from sereneyc sorry i don't have sorry Question : Inquiry for the item from Mic***Jun 12, 2020 Hello Seller, I am currently using Laneige BB Cushion (Whitening) No21 Beige, are you able to advise which shade I should get for IOPE? Thanks! Answer :* [Re] Inquiry for the item from Mic**** hi i recommend you cover cushioin thank you Question : Inquiry for the item from num***May 14, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from num**** Secret Inquiry Question : [Re] Inquiry for the item from num**** Secret Inquiry Answer : [Re] Inquiry for the item from num**** Secret Inquiry Question : [Re] Inquiry for the item from num**** Secret Inquiry Question : Inquiry for the item from ac.***Mar 13, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from ac.**** Secret Inquiry Question : Inquiry for the item from isa***Mar 12, 2020 Hi, may I know when is the expiry date for IOPE cushion cover #21? Also, if I select IOPE cushion, does it come with 1 set of air cushion + 1 refill? Answer :* [Re] Inquiry for the item from isa**** hi of course the expire date is up to 2022 pls try thank you Question : Inquiry for the item from 262***Mar 07, 2020 Hi seller, pls advise current batch expiry for intense cover, natural, matt longwear refill #21 & #23. Thanks Answer :* [Re] Inquiry for the item from 262**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from neo***Feb 29, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from neo**** Secret Inquiry Question : Inquiry for the item from pin***Feb 22, 2020 Hi, when will you restock for refill in Intense Cover Natural #21? I bought from you before but couldn’t find it now. What is the difference between cover and intense cover? Answer :* [Re] Inquiry for the item from pin**** sorry i don't sell this item was already face out sorry Question : [Re] Inquiry for the item from pin**** Any idea of what is replacement of this series? Question : Inquiry from sin***Feb 11, 2020 Hi, do you have stock for refill in Intense Cover Natural #21? Thanks! Answer :* [Re] Inquiry from sin**** sorry i don't have thank you Question : Inquiry for the item from 234***Feb 01, 2020 Hi, will you still be selling the Iope Matte Longwear cushion? Thanks! Answer :* [Re] Inquiry for the item from 234**** hi this item was out of stock sorry Question : [Re] Inquiry for the item from 234**** When will it be restocked? Thanks! Answer : [Re] Inquiry for the item from 234**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from hon***Jan 04, 2020 Hi seller are you selling intense cover refill? Can't seem to find it Answer :* [Re] Inquiry for the item from hon**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from mtp***Nov 18, 2019 Hi, what is the difference between N21 and N21C ? Answer :* [Re] Inquiry for the item from mtp**** hi n type is more natural than c type c type is more bright than n type thank you . (Nov 19, 2019 20:08) Question : Inquiry for the item from sky***Nov 02, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from sky**** Secret Inquiry Question : Inquiry for the item from app***Oct 24, 2019 Hi hi no:23 bb cover cushion no stock? Answer :* [Re] Inquiry for the item from app**** hi i have this item pls check thank you Question : Inquiry related delivery from jan***Oct 07, 2019 Hi, may I know when will my order be shipped out? Thanks. Question :* Inquiry related delivery from Lin***Sep 24, 2019 Hi. I ordered my products 2 weeks ago. But I haven’t receive it ? Answer :* [Re] Inquiry related delivery from Lin**** hi i'll send your items tomorrow pls wait a little more thank you Question : Inquiry related delivery from Lin***Sep 24, 2019 Hi. I placed order for a week. When will it be delivered. ? Answer :* [Re] Inquiry related delivery from Lin**** hi i'm so sorry i sent your items today pls wait a little more thank you Question : Inquiry for the item from lee***May 25, 2019 Hi, When I choose IOPE air cushion, it means it comes one set and one refill for $32.80? Answer :* [Re] Inquiry for the item from lee**** hi it's product and refill thank you Question : Inquiry for the item from yil***May 07, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from yil**** Secret Inquiry Question : [Re] Inquiry for the item from yil**** Secret Inquiry Answer : [Re] Inquiry for the item from yil**** Secret Inquiry Question : Inquiry for the item from 242***May 10, 2019 Hi Seller, Please advise expiry date of IOPE cushion Natural, Cover, Intense Cover, Matt Longwear #13 & #21. Thanks. Answer :* [Re] Inquiry for the item from 242**** hi The shelf life is 2021. Thank you Question : Inquiry related return and exchange from bea***Feb 13, 2019 Secret Inquiry Answer :* [Re] Inquiry related return and exchange from bea**** Secret Inquiry Question : [Re] Inquiry related return and exchange from bea**** Secret Inquiry Answer : [Re] Inquiry related return and exchange from bea**** Secret Inquiry Question : [Re] Inquiry related return and exchange from bea**** Secret Inquiry Answer : [Re] Inquiry related return and exchange from bea**** Secret Inquiry Question : [Re] Inquiry related return and exchange from bea**** Secret Inquiry Question : Inquiry related return and exchange from bea***Feb 12, 2019 Hi I’ve ordered Natural 21, it should be N21. Why is yours without “N” infront of the 21? Answer :* [Re] Inquiry related return and exchange from bea**** hi n21=natural beige #21 pls try thank you Question : [Re] Inquiry related return and exchange from bea**** Hi but you see your attached listing. You put natural beige as #23. Then natural vanilla is #21. Answer : [Re] Inquiry related return and exchange from bea**** hi you've ordered refill / Color:Natural #21 Vanilla pls check again thank you Question : [Re] Inquiry related return and exchange from bea**** Hi Yes, but as shown on the picture I sent, the one i received from you is without N infront of 21(BOTTOM). Previously I bought is Natural #21 Vanilla as well but there is N infront of 21 which is shown on the picture(TOP). Is it a different batch? Or any difference you would know ? Answer : [Re] Inquiry related return and exchange from bea**** hi im really sorry please if you wouldnt mind can you please send back to me the wrong item i will shoulder the shipping fee after i recieve it im gonna send the correct item im really sorry for the trouble thanks please advise Question : [Re] Inquiry related return and exchange from bea**** Hi sure we have opened up to try once as what you asked to. Is it ok? What is your address? We will send back. Thanks Answer : [Re] Inquiry related return and exchange from bea**** hi i'm so sorry have you opened the product seal? This case is difficult to exchange pls advise thank you Question : Inquiry for the item from Joi***Feb 25, 2019 Hi, Is the intense colour a matte finish? I need a good coverage and matte finish. If not,which would you recommend for me? Thanks! Answer :* [Re] Inquiry for the item from Joi**** hi i'll check it pls wait a litlte more thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★The Face Shop★ Smart Peeling White Jewel Peeling (120ml) Item Q&A	Question : Inquiry for the item from gabriellafenFeb 22, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from gabriellafen Secret Inquiry Question : [Re] Inquiry for the item from gabriellafen Secret Inquiry Answer : [Re] Inquiry for the item from gabriellafen Secret Inquiry Question : [Re] Inquiry for the item from gabriellafen Secret Inquiry Question : Inquiry related delivery from agn***Apr 16, 2020 Cart no 133792308 ordered on 28 Mar. I have yet to receive my items. Pls help me to check. Thank u. Answer :* [Re] Inquiry related delivery from agn**** hi i've already sent pls check thank you
★QOO10 LOWEST PRICE★[LANEIGE]BEST CUSHION COLLECTION ! layering cushion/pore control/whitening Item Q&A	Question : Inquiry for the item from carrieFeb 22, 2021 Hi seller, I want to buy bb cushion anti aging, may I know the price is including refill? Answer : [Re] Inquiry for the item from carrie hi of course pls try thank you Question : Inquiry for the item from CHDec 12, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from CH Secret Inquiry Question : [Re] Inquiry for the item from CH Secret Inquiry Answer : [Re] Inquiry for the item from CH Secret Inquiry Question : Inquiry for the item from yappy197Nov 11, 2020 Is the group buy for light fir powder ending tonight? Answer : [Re] Inquiry for the item from yappy197 sorry Question : Inquiry for the item from chinypickOct 19, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from chinypick Secret Inquiry Question : [Re] Inquiry for the item from chinypick Secret Inquiry Answer : [Re] Inquiry for the item from chinypick Secret Inquiry Question : [Re] Inquiry for the item from chinypick Secret Inquiry Answer : [Re] Inquiry for the item from chinypick Secret Inquiry Question : [Re] Inquiry for the item from chinypick Secret Inquiry Question : Inquiry for the item from cswtamOct 24, 2020 Hi seller, Are the BB come with SPF50? Previiusly I bought mine is with SPF50. Pls advise. Thank you. Answer : [Re] Inquiry for the item from cswtam hi i have only whitening cushion #23 and anti-aging cushion #13 and anti-aging cushion #23 sorry Question : Inquiry for the item from willieOct 09, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from willie Secret Inquiry Question : Inquiry for the item from limSep 06, 2020 Expiry date of anti-Aging #21 beige? Answer : [Re] Inquiry for the item from lim hi The expiration date is until February 2023. Thank you Question : Inquiry for the item from nslbibishopAug 27, 2020 Hi, I have screenshot #11 in your photo. I cant find the option to select this. Answer : [Re] Inquiry for the item from nslbibishop sorry this item was out of stock sorry Question : Inquiry for the item from LeenAug 26, 2020 Any more pore control #21? Answer : [Re] Inquiry for the item from Leen hi i have 2pcs pls check thank you Question : Inquiry for the item from eclAug 02, 2020 Water glow corrector vs Skin veil base. Which one better for oily skin? Thx Answer : [Re] Inquiry for the item from ecl hi i'll check it pls wait a little more thank you Question : Inquiry for the item from applenth77Jul 15, 2020 Hi ! It is authentic? Answer : [Re] Inquiry for the item from applenth77 hi of course pls try thank you Question : Inquiry for the item from l.s***Jun 21, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from l.s**** Secret Inquiry Question : Inquiry for the item from she***Jun 15, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from she**** Secret Inquiry Question : Inquiry for the item from lit***May 26, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from lit**** Secret Inquiry Question : Inquiry related delivery from evi***May 13, 2020 Why is your shipping charged per item? Answer :* [Re] Inquiry related delivery from evi**** sorry the shipping charege is different per item sorry Question : Inquiry for the item from Son***May 10, 2020 Nihao..hi seller I have seen your list, which one is laneige cushion hydra? Which cushion is suitable for dry skin? Thank you Sonya Answer :* [Re] Inquiry for the item from Son**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from zol***May 01, 2020 Pls advice the expired date for eyebrow cara? Answer :* [Re] Inquiry for the item from zol**** hi i'll check it pls wait a little more thank you Question : Inquiry related delivery from sze***Apr 27, 2020 Hi how soon will the delivery be for Laneige Layering cushion refill? Answer :* [Re] Inquiry related delivery from sze**** sorry i don't sell sorry Question : Inquiry for the item from lov***Apr 01, 2020 Hi, I selected 2 qty of anti-aging refill beige 21 and the shipping cost suddenly increased from $3.99 to $7.80. Can you keep the flat shipping cost for 2 qty? Thank you Answer :* [Re] Inquiry for the item from lov**** hi i'll check it pls wait a little more thank you Question : Inquiry related delivery from jet***Apr 01, 2020 Shipping is too expensive.... Answer :* [Re] Inquiry related delivery from jet**** hi i'll check it pls wait a little more thank you Question : Inquiry related delivery from xie***Mar 26, 2020 The delivery adds up by each item... I've carted 4 items and the shipping is $15.60? Shouldn't it be per delivery, i.e. $3.90? Answer :* [Re] Inquiry related delivery from xie**** hi sorry the shipping charge is different per item sorry Question : Inquiry for the item from she***Mar 18, 2020 Secret Inquiry Question :* Inquiry for the item from chu***Mar 14, 2020 Expiry date for cushion concealer? Answer :* [Re] Inquiry for the item from chu**** hi the expire date is up to 2022 pls try thank you Question : Inquiry for the item from ray***Mar 10, 2020 Hi, what's the expiry for bb cushion anti-aging #21? Thank you Answer :* [Re] Inquiry for the item from ray**** hi you can use it up to 2022 pls try thank you Question : Inquiry for the item from kat***Feb 07, 2020 Hi! Seller When will there be restock on brush pact? Answer :* [Re] Inquiry for the item from kat**** The item is no longer available; we do not manufacture any more this good. Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks Question : Inquiry for the item from cyn***Dec 15, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from cyn**** Secret Inquiry Question : Inquiry related delivery from jy.***Dec 12, 2019 Shipping per item is 3.90$? If I buy 4 items. The shipping cost is 15.60$? Where's the discount if the cost is added into shipping instead . Answer :* [Re] Inquiry related delivery from jy.**** hi i'm so sorry the shipping chare is different per item sorry Question : Inquiry related delivery from jin***Dec 05, 2019 Hi I purchase 3 items from pretty shop, May I know why shipping is charged, $3.80 + $1.90 + $2.90, end up I have to pay $10 for shipping? Answer :* [Re] Inquiry related delivery from jin**** sorry the shipping charge is different per item sorry Question : Inquiry for the item from kit***Nov 18, 2019 Hi seller, Can I confirm that if I choose anti Aging with option (+$15.90), it will consist of 2 refills with a case? Thks Answer :* [Re] Inquiry for the item from kit**** hi yes pls try thank you Question : Inquiry for the item from lbu***Nov 14, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from lbu**** Secret Inquiry Question : Inquiry for the item from gra***Nov 03, 2019 Hi, do you have BB cushion anti aging no 31 brown? Answer :* [Re] Inquiry for the item from gra**** hi i'm so sorry i don't sell #31 sorry Question : Inquiry for the item from zol***Oct 26, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from zol**** Secret Inquiry Question : Inquiry for the item from hue***Oct 25, 2019 Hi, Just to confirm that it comes with compact with a refill inside plus another refill. What’s the expiry date? Thanks Answer :* [Re] Inquiry for the item from hue**** hi pls advise you want to item i'll check it thank you Question : Inquiry for the item from lif***Oct 20, 2019 Hi Seller, I have the water glow gel foundation. It's good that it adheres to the skin n looks natural. However, it doesn't last at all. What else do I have to apply after this to make it lasting? Answer :* [Re] Inquiry for the item from lif**** hi i recommend you skin veil foundation and then layering cushion If you are oily skin, use a primer or makeup It becomes more sustainable thank you Question : [Re] Inquiry for the item from lif**** Thanks Answer : [Re] Inquiry for the item from lif**** thank you Question : Inquiry for the item from nie***Oct 14, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from nie**** Secret Inquiry Question : Inquiry for the item from ker***Sep 26, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from ker**** Secret Inquiry Question : Inquiry for the item from moo***Sep 24, 2019 do u still sell the pore control in cool color beige? Answer :* [Re] Inquiry for the item from moo**** hi i updated it pls check thank you Question : Inquiry for the item from jol***Sep 08, 2019 Bb cushion Ani again 15gx2 means a cushion inside the case cover and a refill right ? Answer :* [Re] Inquiry for the item from jol**** hi of course pls try thank you Question : Inquiry related delivery from aur***Aug 24, 2019 Dear seller, If i take order today. When will you arrange the shipment? Answer :* [Re] Inquiry related delivery from aur**** Dear seller, I hv purchase the item. The order nnumber is 129016461. Pls help me to ship the item as soon as possible. Bcoz my friend is going to indonesia at 31 august. Many thanks Regards Question : [Re] Inquiry related delivery from aur**** hi maybe it's impossible but, i'll send today pls wait a little more thank you Answer : [Re] Inquiry related delivery from aur**** thank you for your help. Question : [Re] Inquiry related delivery from aur**** thank you Question : Inquiry related delivery from dol***Aug 13, 2019 Hi my order Cart no. 128735838 have not ship yet? Answer :* [Re] Inquiry related delivery from dol**** hi i'll send your items tomorrow pls wait a little more thank you Question : Inquiry for the item from jas***Aug 13, 2019 Is it including a compact case plus additional refill? Answer :* [Re] Inquiry for the item from jas**** hi of course pls try thank you Question : Inquiry for the item from jan***Jun 17, 2019 I am looking at lore control cushion no 23. When is the expiry date? Answer :* [Re] Inquiry for the item from jan**** hi you can use in until 2021 pls try thank you Question : Inquiry related delivery from 238***Jun 11, 2019 hi, do you charge shipping twice in the same purchase/cart? Answer :* [Re] Inquiry related delivery from 238**** hi i'm so sorry the shipping charge is different per item sorry Question : Inquiry for the item from sia***May 21, 2019 Hi.. I am using pores control I feel that e finish look makes my skin looks a bit dry... Feel like trying other cushion. Which one do u recommend.. I have combination skin. Answer :* [Re] Inquiry for the item from sia**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from nih***May 16, 2019 Hi. I used to use satin cover jelly pact but it has discontinued. Which will you recommend that has similar coverage? I tried light pact but coverage is not good. Thanks Answer :* [Re] Inquiry for the item from nih**** hi i'll check it pls wait a little more thank you Question : Inquiry for the item from csl***Apr 11, 2019 Hi ! What the suggestion after Water glow base corrector to apply ? Does pink looked over fair ? Expiry date ? Thanks Answer :* [Re] Inquiry for the item from csl**** hi i'll check it pls wait a little more thank you Question : [Re] Inquiry for the item from csl**** Hi ! Think is fine as await your reply being awhile, already order my Cart No : 126291642. Hope expiry date not short. Thanks Answer : [Re] Inquiry for the item from csl**** hi i sent your items pls wait a little more thank you Question : [Re] Inquiry for the item from csl**** No prob :) Answer : [Re] Inquiry for the item from csl**** thank you Question : Inquiry for the item from Far***Apr 13, 2019 Hi, do u carry layering cushion in brown colour (no 31)? Answer :* [Re] Inquiry for the item from Far**** sorry i don't sell thank you Question : Inquiry for the item from Tan***Mar 29, 2019 hi, which type of cushion gives the best coverage? Answer :* [Re] Inquiry for the item from Tan**** hi i recommend you layering cushion pls try thank you Question : Inquiry for the item from jen***Mar 24, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from jen**** Secret Inquiry Question : Inquiry from kat***Mar 23, 2019 I've downloaded the 15"% discount coupon from your shop. It stated that it can be used with $0.00 purchase. Then I'm trying to use it with my purchase but it's not going thru. Pls advice. Answer :* [Re] Inquiry from kat**** hi i'm so sorry pls contact Qoo10 customer service sorry Question : Inquiry for the item from lll***Mar 13, 2019 Can I check what’s the expiry date for pore control sand and whitening beige? Also, all come with case and one refill? Answer :* [Re] Inquiry for the item from lll**** hi yes, it comes with case one refill i'll check expire date pls wait a little more thank you Question : Inquiry for the item from ccn***Mar 06, 2019 Hi seller, do you have stock for marshmallow sun cushion? Thks. Answer :* [Re] Inquiry for the item from ccn**** hi i sell this item pls check thank you Question : Inquiry for the item from tel***Feb 18, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from tel**** Secret Inquiry Question : [Re] Inquiry for the item from tel**** Secret Inquiry Answer : [Re] Inquiry for the item from tel**** Secret Inquiry Question : Inquiry for the item from kah***Jan 21, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from kah**** Secret Inquiry Question : Inquiry related delivery from dap***Jan 08, 2019 Hi, besides from qexpress which delivers to my home address in Singapore, do you provide delivery to PopStation or self-pick up box instead as nobody is at home to receive the parcel. Kindly check. Answer :* [Re] Inquiry related delivery from dap**** hi i'll check it pls wait a little more thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★TonyMoly★ 더 촉촉 그린티 워터 스킨 Item Q&A	Question : Inquiry for the item from xinweichong23Feb 13, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from xinweichong23 Secret Inquiry Question : [Re] Inquiry for the item from xinweichong23 Secret Inquiry Answer : [Re] Inquiry for the item from xinweichong23 Secret Inquiry Question : [Re] Inquiry for the item from xinweichong23 Secret Inquiry
★The Face Shop★[foam] Rice Water Bright Cleansing Foam(150ml) Item Q&A	Question : Inquiry for the item from yvonne1510Feb 11, 2021 May I know the expire date ? Answer : [Re] Inquiry for the item from yvonne1510 hi the expire date is up to 2023 pls try thank you Question : Inquiry for the item from 233***Jun 29, 2020 Where is the place of manufacturer? Answer :* [Re] Inquiry for the item from 233**** hi It is written under the case pls check thank you
★Innisfree★NEW! My foundation All Day Longwear (30ml) Item Q&A	Question : Inquiry for the item from chyichyihewFeb 06, 2021 For N21, is it 2.3 or 2.5? Answer : [Re] Inquiry for the item from chyichyihew hi What color are you currently using? pls advise thank you Question : Inquiry for the item from cha***Apr 23, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from cha**** Secret Inquiry Question : [Re] Inquiry for the item from cha**** Secret Inquiry Answer : [Re] Inquiry for the item from cha**** Secret Inquiry Question : [Re] Inquiry for the item from cha**** Secret Inquiry Answer : [Re] Inquiry for the item from cha**** Secret Inquiry Question : Inquiry for the item from kar***Apr 15, 2020 Hi I would like to get my foundation 2.2 N22. How to select the option 2.2? I can only see N22. Thanks. Answer :* [Re] Inquiry for the item from kar**** hi this item was renewaled pls check from the option pls advise thank you Question : Inquiry for the item from koh***Mar 18, 2020 Hi, Is 21C a semi matt foundation ? Please advise. Thank you Question :* Inquiry for the item from Chr***Nov 21, 2019 Dear Seller, I'm using Innisfree mineral ultrafine No 23 compact, may i know what color should i should for my foundation ? Is this foundation a oil free ? Regards, Chris Answer :* [Re] Inquiry for the item from Chr**** hi i recommend you 2. 4 n23 pls try thank you Question : Inquiry for the item from sky***Mar 22, 2019 hi seller, may I know the 3.4 is this innisfree product? I did not see in innisfree store or website they have sell any 3.4 my foundation. Answer :* [Re] Inquiry for the item from sky**** hi pls check file thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★SKINFOOD★ Cleansing! Rice Brightening Cleansing Foam/ Scrub Foam/ Egg White Foam/ Black Sugar Scru Item Q&A	Question : Inquiry for the item from leewantien94Feb 06, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from leewantien94 Secret Inquiry Question : Inquiry for the item from concrebbJul 27, 2020 Hi, can i ask how many stocks do you have for Egg White Perfect Pore Cleansing Foam? Answer : [Re] Inquiry for the item from concrebb hi i have little tell me the quantity you want thank you Question : [Re] Inquiry for the item from concrebb do you have 10? Answer : [Re] Inquiry for the item from concrebb hi yes pls try thank you Question : [Re] Inquiry for the item from concrebb thank you Answer : [Re] Inquiry for the item from concrebb thank you Question : Inquiry for the item from Bee_caveJul 25, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Bee_cave Secret Inquiry Question : Inquiry for the item from lee***Jul 13, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from lee**** Secret Inquiry Question : Inquiry related return and exchange from way***Jun 10, 2020 Hi I bought the skinfood rice cleansing foam but you have sent me the Face Shop rice foam instead. can you Re-send me the correct item??? Answer :* [Re] Inquiry related return and exchange from way**** hi im really sorry please if you wouldnt mind can you please send back to me the wrong item i will shoulder the shipping fee after i recieve it im gonna send the correct item im really sorry for the trouble thanks please advise Question : [Re] Inquiry related return and exchange from way**** These are the 2 face shop rice mask I receive. I want to receive the correct black sugar rice foam. How will you refund me the shipping fee? Please advise address to send back to. Answer : [Re] Inquiry related return and exchange from way**** hi i'm so sorry delivery compnay will pick up your wrong item Please let me know what day is available thank you Question : [Re] Inquiry related return and exchange from way**** Any day is ok. PleAse let me know which delivery company and which day they are coming. Thanks Answer : [Re] Inquiry related return and exchange from way**** Hi did you arrange for delivery company to collect the items? If yes can you let the Qxpress know what item to collect because I will not know who or what to return if there is no description. I have many other deliveries coming as well so I need to know which company is collecting before I can pass the item to them. Question : [Re] Inquiry related return and exchange from way**** hi i'm really sorry did they pick up yesterday? pls advise thank you Answer : [Re] Inquiry related return and exchange from way**** Hi they came again to night without notice. I have passed to them in this plastic bag Question : [Re] Inquiry related return and exchange from way**** Hope they will return the item to you soon then you can send the correct item to me soon. Thanks Answer : [Re] Inquiry related return and exchange from way**** hi thank you so much i'll resend your correct item pls wait a little more thank you Question : [Re] Inquiry related return and exchange from way**** Hihi, may i know when I will receive the correct items? Thank you. Answer : [Re] Inquiry related return and exchange from way**** hi i've already sent your tracking no. is SG3126353 pls check thank you Question : [Re] Inquiry related return and exchange from way**** Hi I just received message from our Singapore delivery centre that I need to pay shipping to receive my items. See attached photos. Answer : [Re] Inquiry related return and exchange from way**** See picture Question : [Re] Inquiry related return and exchange from way**** hi i'm so sorry did you receive the item? pls advise thank you Answer : [Re] Inquiry related return and exchange from way**** hih i received all the items already. thanks alot for your help. Question : [Re] Inquiry related return and exchange from way**** thank you so much Question : Inquiry for the item from lee***Jul 05, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from lee**** Secret Inquiry Question : Inquiry for the item from cho***Jun 27, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from cho**** Secret Inquiry Question : Inquiry related delivery from shu***Apr 13, 2020 Secret Inquiry Answer :* [Re] Inquiry related delivery from shu**** Secret Inquiry +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
★ETUDE HOUSE ★ Wonder Pore Freshner(250ml/500ml) Item Q&A	Question : Inquiry for the item from KlmFeb 05, 2021 Hi, When will you restock 500ml pore freshner? Answer : [Re] Inquiry for the item from Klm hi Question : [Re] Inquiry for the item from Klm i have new version i'll update it pls wait a little more thank you Question : Inquiry for the item from KlmFeb 05, 2021 Hi, When will you restock 500ml pore freshner? Answer : [Re] Inquiry for the item from Klm hi i'll update it pls wait a little more thank you Question : Inquiry for the item from c.qiannOct 15, 2020 Hasn’t the product change to a newer packaging? When is the expiry of your toner? Answer : [Re] Inquiry for the item from c.qiann hi Still in stock Until 2022 thank you Question : Inquiry related return and exchange from l_laichingAug 21, 2020 Hi seller, i order toner end up receive cleanser Answer : [Re] Inquiry related return and exchange from l_laiching hi im really sorry please if you wouldnt mind can you please send back to me the wrong item i will shoulder the shipping fee after i recieve it im gonna send the correct item im really sorry for the trouble thanks please advise Question : [Re] Inquiry related return and exchange from l_laiching May i hv your address Answer : [Re] Inquiry related return and exchange from l_laiching hi i'm sorry pls send me the wrong item through non-registered mail pretty shop Saeshin Complex Store 510, 66, Gonghang-daero 41-gil, Gangseo-gu, Seoul, South Korea Postal Code 07619 010-5355-2656 thank you