Q&A board

Q & A Lists
Item Question & Answer
★Innisfree★SUNBLOCK Collection!  Daily UV Protection / Triple / Mild / No sebum / Anti pollution
★Innisfree★SUNBLOCK Collection! Daily UV Protection / Triple / Mild / No sebum / Anti pollution
Item Q&A
  • Question : Inquiry from SLMay 06, 2021

  • Question : Inquiry for the item from SWANNY_88888Apr 04, 2021

    Hi, seller,

    May i ask aqua water drop sunscreen expired date?thanks

    Answer : [Re] Inquiry for the item from SWANNY_88888

    hi
    the expire date is up to 2023
    pls try
    Thank you

    Question : [Re] Inquiry for the item from SWANNY_88888

    Ok tq

    Answer : [Re] Inquiry for the item from SWANNY_88888

    thank you

  • Question : Inquiry for the item from aizhenApr 03, 2021

  • Question : Inquiry for the item from florcheahcaMar 02, 2021

    Hi, which is your best recommendation for sun block ?
    For lady concern about dark skin

    Answer : [Re] Inquiry for the item from florcheahca

    Hi, which is your best recommendation for sun block ?
    For lady concern about dark skin

    Question : [Re] Inquiry for the item from florcheahca

    hi
    please tell me your skin type
    thank you

  • Question : Inquiry for the item from audreythen2000Feb 21, 2021

    Dear seller,

    May I know when will Daily Mild Sunscreen be restock?

    Answer : [Re] Inquiry for the item from audreythen2000

    The item is no longer available; we do not manufacture any more this good.
    Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks

+View all Notice, FAQ, Q&A >>
★Missha★ BB CREAM COLLECTION! M Perfect cover BB cream · Signature · Choboyang PORE FECTION BB
★Missha★ BB CREAM COLLECTION! M Perfect cover BB cream · Signature · Choboyang PORE FECTION BB
Item Q&A
  • Question : Inquiry from KCMay 06, 2021

  • Question : Inquiry for the item from bujisquirrel82Mar 16, 2021

    Hey seller may I know the expire date for this photo item No 23 Sand colour.

    Answer : [Re] Inquiry for the item from bujisquirrel82

    hi
    the expire date is up to 2023
    pls try
    thank you

  • Question : Inquiry for the item from MichJan 10, 2021

  • Question : Inquiry for the item from AudNov 20, 2020

    There is a tingling sensation on face after applying anti wrinkle foundation. Is it meant to be like that?

    Answer : [Re] Inquiry for the item from Aud

    Please reply.tks

    Question : [Re] Inquiry for the item from Aud

    hi
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from EUS****Apr 11, 2020

    hi, when is expiry date for perfect bb cover #23 shade? thanks.

    Answer : [Re] Inquiry for the item from EUS****

    hi
    the expire date is up to 2022
    pls try
    thank you

+View all Notice, FAQ, Q&A >>
네오쿠션 ★Laneige★ NEO CUSHION Matte +Refill / NEO CUSHION Glow +Refill [pretty shop]
네오쿠션 ★Laneige★ NEO CUSHION Matte +Refill / NEO CUSHION Glow +Refill [pretty shop]
Item Q&A
  • Question : Inquiry for the item from WlMay 05, 2021

  • Question : Inquiry for the item from brendawltMar 27, 2021

  • Question : Inquiry for the item from ginnytanMar 23, 2021

    Hi. Can I know the contents of the box - 1 case with a cushion plus a refill or is it just case with cushion? Thanks

    Answer : [Re] Inquiry for the item from ginnytan

    hi
    1 case with a cushion plus a refill
    thank you

    Question : [Re] Inquiry for the item from ginnytan

    Thank u!! 😊

    Answer : [Re] Inquiry for the item from ginnytan

    thank you

  • Question : Inquiry for the item from j2623081Mar 18, 2021

  • Question : Inquiry for the item from melMar 18, 2021

    Hi when will the Neo cushion matte N21 be restocked? Thanks!

    Answer : [Re] Inquiry for the item from mel

    sorry
    this item was out of stock
    sorry

+View all Notice, FAQ, Q&A >>
💝QOO10 LOWEST PRICE GUARANTEE💝 [INNISFREE] MY REAL SQUEEZE MASK 10PCS / MASK SHEET
💝QOO10 LOWEST PRICE GUARANTEE💝 [INNISFREE] MY REAL SQUEEZE MASK 10PCS / MASK SHEET
Item Q&A
  • Question : Inquiry for the item from joanyu87May 05, 2021

  • Question : Inquiry for the item from davislee83May 04, 2021

  • Question : Inquiry from uhctanwbApr 29, 2021

  • Question : Inquiry for the item from sow17809Apr 21, 2021

  • Question : Inquiry for the item from ngyiyangMar 11, 2021

+View all Notice, FAQ, Q&A >>
[Innisfree] 1+1 Cleansing Foam Line! Apple /Green Tea/bija/Jeju Volcanic Pore/
[Innisfree] 1+1 Cleansing Foam Line! Apple /Green Tea/bija/Jeju Volcanic Pore/
Item Q&A
  • Question : Inquiry related cancel and refund from andy4450May 04, 2021

  • Question : Inquiry for the item from clhe888Apr 05, 2021

  • Question : Inquiry for the item from KMar 14, 2021

  • Question : Inquiry for the item from carolineann_moonMar 07, 2021

    What's the expiry date for Olive Real Cleansing Form ?

    Answer : [Re] Inquiry for the item from carolineann_moon

    What's the expiry date for Olive Real Cleansing Form ?

    Question : [Re] Inquiry for the item from carolineann_moon

    hi
    the expire date is up to 2023
    pls try
    thank you

    Answer : [Re] Inquiry for the item from carolineann_moon

    Thkz lotz

    Question : [Re] Inquiry for the item from carolineann_moon

    thank you

  • Question : Inquiry for the item from teresaFeb 01, 2021

    Hi, will you restock sea salt jelly cleanser? Thanks.

    Answer : [Re] Inquiry for the item from teresa

    hi
    i have 1pcs
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from teresa

    Hi, any updates on sea salt jelly? Thx.

    Answer : [Re] Inquiry for the item from teresa

    hi
    i'll update it tomorrow
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from teresa

    Thanks seller. Hope to see your stock update soon.

    Answer : [Re] Inquiry for the item from teresa

    hi
    i update now
    pls try
    thank you

    Question : [Re] Inquiry for the item from teresa

    Hi seller, when will more stocks arrive? Thank you.

    Answer : [Re] Inquiry for the item from teresa

    The item is no longer available; we do not manufacture any more this good.
    Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks

+View all Notice, FAQ, Q&A >>
★LANEIGE★래디언씨 비타민 스팟 앰플
★LANEIGE★래디언씨 비타민 스팟 앰플
Item Q&A
  • Question : Inquiry from Faith27May 01, 2021

★The Face Shop★ 내추럴 선 에코 선크림! 슈퍼 퍼펙트 선크림/피지잡는 선크림/슈퍼 아쿠아 선크림/피지잡는 선
★The Face Shop★ 내추럴 선 에코 선크림! 슈퍼 퍼펙트 선크림/피지잡는 선크림/슈퍼 아쿠아 선크림/피지잡는 선
Item Q&A
  • Question : Inquiry for the item from BrendaMay 03, 2021

    Hi seller,

    When is the expiry date for this item?

    Thanks!

    Answer : [Re] Inquiry for the item from Brenda

    hi
    the expire date is up to 2023
    pls try
    thank you

    Question : [Re] Inquiry for the item from Brenda

    Thank you for your reply. Have a great day!🤗

★Laneige★[HOMME] BLUE ENERGY DUO SET
★Laneige★[HOMME] BLUE ENERGY DUO SET
Item Q&A
★NEW ADDED★ [LANEIGE] SLEEPING MASK SERIES / LIP SLEEPING MASK / CICA MASK / WATER BANK
★NEW ADDED★ [LANEIGE] SLEEPING MASK SERIES / LIP SLEEPING MASK / CICA MASK / WATER BANK
Item Q&A
  • Question : Inquiry for the item from Carina_hangMay 03, 2021

    How to.use the coupon? Please advise. Thanks

    Answer : [Re] Inquiry for the item from Carina_hang

    hi
    pls contact to Qoo10 customer service
    pls try
    thank you

  • Question : Inquiry for the item from wendyyhlMar 01, 2021

    What is the expiry date of the lip mask for all flavour?

    Answer : [Re] Inquiry for the item from wendyyhl

    hi

    Question : [Re] Inquiry for the item from wendyyhl

    the expire date is up to 2023
    pls try
    thank you

  • Question : Inquiry for the item from joannalimDec 21, 2020

  • Question : Inquiry for the item from ManNov 10, 2020

    Authentic?

    Answer : [Re] Inquiry for the item from Man

    of course
    pls try
    thank you

  • Question : Inquiry for the item from ying81800Oct 10, 2020

    Hi this authentic right?

    Answer : [Re] Inquiry for the item from ying81800

    hi
    of course
    pls try
    thank you

+View all Notice, FAQ, Q&A >>
💖QOO10 LOWEST PRICE💖 [LANEIGE] BEST SKIN CARE COLLECTION / WATER BANK /SLEEPING MASK
💖QOO10 LOWEST PRICE💖 [LANEIGE] BEST SKIN CARE COLLECTION / WATER BANK /SLEEPING MASK
Item Q&A
  • Question : Inquiry for the item from zyser13May 02, 2021

    Hi received “Radian-C Cream Plus” 30ml even though your picture shows “Radian-C Cream”...

    Could I check why this is so, as do not seem to be able to find more info regarding this “Plus” version, and no other sellers carry it too, thanks

    Answer : [Re] Inquiry for the item from zyser13

    hi
    it was renewaled you received item
    don't worry
    pls try
    thank you

  • Question : Inquiry related return and exchange from BuyerApr 30, 2021

    Hi seller my card number is 143482114, I order moist cream cleanser and you have instead sent me multi deep clean cleanser, I have spare multi deep clean cleanser already and I need to try moist cream cleanser, please let me know the solution.

    Can you resent the moist cream cleanser to me as I really want that.

    Thanks

    Regards

    Answer : [Re] Inquiry related return and exchange from Buyer

    Thanks

    Question : [Re] Inquiry related return and exchange from Buyer

    Ok nvm I use use thanks 😊

    Answer : [Re] Inquiry related return and exchange from Buyer

    thank yo

  • Question : Inquiry from marcus_siaApr 29, 2021

  • Question : Inquiry for the item from lvfruitsApr 26, 2021

    Hi,

    The expiry date for the sleeping mask

    Thank you

    Answer : [Re] Inquiry for the item from lvfruits

    hi
    the expire date is up to 2023
    pls try
    thank you

  • Question : Inquiry for the item from lvfruitsApr 26, 2021

    Hi

    Please advise me the expire date

    Thank you

    Answer : [Re] Inquiry for the item from lvfruits



    hi
    the expire date is up to 2023
    pls try
    thank you

+View all Notice, FAQ, Q&A >>
★Tonymoly★ Back Gel Eyeliner Long Brush 4g 6 Color
★Tonymoly★ Back Gel Eyeliner Long Brush 4g 6 Color
Item Q&A
  • Question : Inquiry for the item from GraceMay 02, 2021

  • Question : Inquiry for the item from coy_gal25Mar 20, 2021

    Hi, may i know if you will be restocking Brown color soon? Thank you!

    Answer : [Re] Inquiry for the item from coy_gal25

    hi
    i'll check it

    Question : [Re] Inquiry for the item from coy_gal25

    pls wait a little more
    thank you

  • Question : Inquiry for the item from aereukaiAug 26, 2020

    Hi seller. I want black. When restock? Can i purchase brown first but u ship out black once in stock?

    Answer : [Re] Inquiry for the item from aereukai

    sorry
    this item was still out of stock
    i'm checking now
    pls wait a little more
    thank you

  • Question : Inquiry for the item from qia****May 29, 2020

    Hi seller, just wanted to check for brown color are coming in?

    Answer : [Re] Inquiry for the item from qia****

    hi
    i updated it
    pls try
    thank you

    Question : [Re] Inquiry for the item from qia****

    Okay thanks

    Answer : [Re] Inquiry for the item from qia****

    thank you

  • Question : Inquiry for the item from mal****Mar 31, 2020

+View all Notice, FAQ, Q&A >>
★MISSHA★[TIME REVOLUTION] THE FIRST ESSENCE/BORABIT AMPOULE/CLEAR TONER/SPECIAL SET/MIST
★MISSHA★[TIME REVOLUTION] THE FIRST ESSENCE/BORABIT AMPOULE/CLEAR TONER/SPECIAL SET/MIST
Item Q&A
  • Question : Inquiry for the item from Sharon_goonMay 01, 2021

    Hi what’s the expiry for the Probio Ampoule?

    Answer : [Re] Inquiry for the item from Sharon_goon

    hi
    the expire date is up to 2023
    pls try
    thank you

  • Question : Inquiry for the item from JasmineApr 25, 2021

    Hi. Which generation is your essence?

    Answer : [Re] Inquiry for the item from Jasmine

    hi
    this item was renewaled to new version
    i'll update it
    pls wait a litlte more
    thank you

    Question : [Re] Inquiry for the item from Jasmine

    Hi. Do you mean there's a new version coming?

  • Question : Inquiry for the item from icy_kizMar 07, 2021

  • Question : Inquiry related delivery from TechnicolorboyNov 20, 2020

    Hello there, can I kindly check on the status of my orders ? I placed my order on 6th Nov but have yet to receive anything. It has been two weeks....
    my orders no are 330850856, 330850857, 330850858

    Hope to hear back from you soon

    Answer : [Re] Inquiry related delivery from Technicolorboy

    hi
    i'm so sorry
    your tracking no. is SGP166055741
    pls check
    thank you

  • Question : Inquiry from florencetan12Aug 22, 2020

+View all Notice, FAQ, Q&A >>
★Innisfree★ No Sebum Mineral Powder/Mineral Pact/Blur Powder/Blur Pact
★Innisfree★ No Sebum Mineral Powder/Mineral Pact/Blur Powder/Blur Pact
Item Q&A
  • Question : Inquiry for the item from ccchoApr 30, 2021

  • Question : Inquiry for the item from fannfan85Apr 28, 2021

  • Question : Inquiry for the item from hyupiaceApr 24, 2021

    How to indicate the colour tone? Like 21 for mineral ultrafine pact?

    Answer : [Re] Inquiry for the item from hyupiace

    hi
    this item was out of stock
    we have only 1 color
    sorry

  • Question : Inquiry for the item from sorasdmApr 20, 2021

    Hi, when will you restock no sebum mineral powder? Thanks.

    Answer : [Re] Inquiry for the item from sorasdm

    hi
    i updated it
    pls check
    thank you

  • Question : Inquiry for the item from tynsaguoJan 25, 2021

    Hi seller, may I know expiry date of Blur Primer? Thank u

    Answer : [Re] Inquiry for the item from tynsaguo

    hi
    i'll check it
    pls wait a little more
    thank youi

+View all Notice, FAQ, Q&A >>
★Missha★ Signature Wrinkle Fill Up BB Cream 44g (2018 NEW)
★Missha★ Signature Wrinkle Fill Up BB Cream 44g (2018 NEW)
Item Q&A
  • Question : Inquiry for the item from CiaApr 28, 2021

    Hi, May I know when is the expiry date?

    Answer : [Re] Inquiry for the item from Cia

    May I know the expiry date before I place order???

    Question : [Re] Inquiry for the item from Cia

    Need no reply.

    Answer : [Re] Inquiry for the item from Cia

    hi
    the expire date is up to 2023
    pls try
    thank you

  • Question : Inquiry for the item from jot****Sep 26, 2019

★LANEIGE★Water Bank Hydro Essence/Moisture Essence [pretty shop]
★LANEIGE★Water Bank Hydro Essence/Moisture Essence [pretty shop]
Item Q&A
★The Face Shop★ Dr. Belmeur Clarifying Tonrer /Emulsion/ Spot Ampoule/ Balancing Water Cream/ Spot p
★The Face Shop★ Dr. Belmeur Clarifying Tonrer /Emulsion/ Spot Ampoule/ Balancing Water Cream/ Spot p
Item Q&A
  • Question : Inquiry for the item from Xuan LinApr 29, 2021

  • Question : Inquiry for the item from pen****Dec 04, 2019

    Hi seller. Spot patch kit × 2pcs meaning 2 packs. So in total there are 160 patches? Thank you.

    Answer : [Re] Inquiry for the item from pen****

    hi
    i'm so sorry
    this item was out of stock
    sorry

  • Question : Inquiry for the item from jes****Jul 07, 2019

    Is the foam cleanser suitable for the boy age 16 with acne?

    Answer : [Re] Inquiry for the item from jes****

    hi
    you can use it
    pls try
    thank you

  • Question : Inquiry for the item from jes****Jul 07, 2019

  • Question : Inquiry for the item from seo****May 16, 2019

    Dear seller,

    When will the toner and moisturiser be in stock?

    Answer : [Re] Inquiry for the item from seo****

    hi
    i updated it
    pls check
    thank you

★Innisfree★ the minimum facial cleanser(70ml)
★Innisfree★ the minimum facial cleanser(70ml)
Item Q&A
★Innisfree★ my hair recipe hair mist(150ml)
★Innisfree★ my hair recipe hair mist(150ml)
Item Q&A
★ETUDE HOUSE ★Cleansing Foam-Baking Powder/AC Clean Up/Wonder Pore/Moistfull collagen/Baobab/Gentle
★ETUDE HOUSE ★Cleansing Foam-Baking Powder/AC Clean Up/Wonder Pore/Moistfull collagen/Baobab/Gentle
Item Q&A
  • Question : Inquiry for the item from melodyneoyzApr 27, 2021

    Hihi
    For the AC Cleanser. Isit the old packaging?
    Because i am only looking for the old version. Thanks

    Answer : [Re] Inquiry for the item from melodyneoyz

    hi
    i sell new packaging
    pls try
    thank you

  • Question : Inquiry for the item from Fel****May 13, 2020

    Hi,
    Can i have AC Clean up Cleansing Foam manufacturing Date & Expiry date?

    Can i Have Moistfull Collagen Cleansing Foam manufacturing Date & Expiry date?

    Thank you.

    Answer : [Re] Inquiry for the item from Fel****

    hi
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from Fel****May 13, 2020

    Hi, may i know (BB)baking powder BB Deep Foam can use for everyday wash face?
    What is the manufacturing date or expiry date for this product?

    Answer : [Re] Inquiry for the item from Fel****



    hi
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from 234****Apr 16, 2020

    Hi, can I ask the expiry date for this Soon Jung 6.5 PH whip cleanser? Thank you.

    Answer : [Re] Inquiry for the item from 234****

    hi
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry related delivery from bev****Apr 08, 2020

    Is there shipping delay if I place order today?

    Answer : [Re] Inquiry related delivery from bev****

    hi
    i'll check it
    pls wait a little more
    thank you

    Question : [Re] Inquiry related delivery from bev****

    Thank you. If shipping is still as per normal?

    Answer : [Re] Inquiry related delivery from bev****

    hi
    it takes 7~10 days
    pls try
    thank you

❤️2020 NEW ADDED!❤️ [MISSHA] TIME REVOLUTION THE FIRST TREATMENT ESSENCE /NIGHT REPAIR BORABIT
❤️2020 NEW ADDED!❤️ [MISSHA] TIME REVOLUTION THE FIRST TREATMENT ESSENCE /NIGHT REPAIR BORABIT
Item Q&A
  • Question : Inquiry for the item from obliex14Apr 27, 2021

    Hi, will u have the fist treatment set soon?

    Answer : [Re] Inquiry for the item from obliex14

    sorry
    this item was out of stock
    i'll check it
    pls wait a little more
    thank you

  • Question : Inquiry for the item from JoMar 26, 2021

  • Question : Inquiry for the item from Won****Jun 04, 2020

    Hi, for your special set, I received night repair CREAM instead of 1st Treatment Essence. Please advice how to exchange.

    Answer : [Re] Inquiry for the item from Won****

    hi
    i'm so sorry
    delivery compnay will pick up your wrong item
    Please let me know what day is available
    thank you

    Question : [Re] Inquiry for the item from Won****

    Hello, Any day is ok. Thanks !

    Answer : [Re] Inquiry for the item from Won****

    hi
    they will pick up tomorrow
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from Won****

    Hello, your delivery has just come to collect the wrong item. May I know if you are going to refund me or going to send me the correct item ?

    Answer : [Re] Inquiry for the item from Won****

    hi
    i'm so sorry
    i'll resend your correct item tomorrow
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from Won****

    Hello, What's is happening ? I just received the replacement this morning, but it's exactly the same as the WRONG one ! Again, it's the cream instead of the treatment essence. Please provide replacement with First Treatment Essence, or if it's no longer available, refund me so that I can purchase separately. Awaiting your reply. Thks !

    Answer : [Re] Inquiry for the item from Won****

    hi
    you've ordered
    TIME REVOLUTION:NIGHT REPAIR SPECIAL SET(+S$27)
    not BEST SPECIAL SET
    in this case, you've wrong order and you have to pay
    If you want to change, you have to pay 3 shipping charges
    pls advise
    thank you

    Question : [Re] Inquiry for the item from Won****

    Hello, Pls look at your shop screen picture attached here. Your shop only have picture of this set which is with the First Treatment Essence. There is no picture at all of the one with the Cream. So I couldn't have ordered the wrong item. Also, your description and ordered item cannot match at all. Pls see my circled mark in the picture.

    Answer : [Re] Inquiry for the item from Won****

    So please help me here. I've been ordering from Pretty Shop for many times already, and have been happy with all my purchases until now. Really appreciate if you could send me again the one with First treatment essence. I'm not able to use cream on my face. Is it possible for me to pay extra $1 for this set then ?

    Question : [Re] Inquiry for the item from Won****

    I checked
    NIGHT REPAIR SPECIAL SET has no image
    However, BEST SELLER SPECIAL SET has a photo on the detail page.
    If you wanted this product, you should have ordered it with this
    In this case, it is seen as a buyer's mistake
    If you return the product, you must pay the shipping fee.
    Pls advise
    thank you

    Answer : [Re] Inquiry for the item from Won****

    Hi, yes, BEST SELLER SPECIAL SET has photo which shows FIRST TREATMENT ESSENCE in it, as in my attached photo of your shop. So there is no photo of the CREAM, which means that I was misled, not entirely my mistake.

    Question : [Re] Inquiry for the item from Won****

    But you sent the CREAM to me.

    Answer : [Re] Inquiry for the item from Won****

    I've not seen any photo with the CREAM in your shop. So please do not see that it's buyer's mistake when you sent the CREAM to me. I was surprised to see it.

    Question : [Re] Inquiry for the item from Won****

    As I said earlier, pls see my underlined photo. Your item description for drop down selection is also a problem, as it does not match with your photo description.

    Answer : [Re] Inquiry for the item from Won****

    This will potentially cause buyer to make a mistake.

    Question : [Re] Inquiry for the item from Won****

    In this case, I fall into that trap. So I'm asking you please again to take some responsibility in your marketing and I'm willing to compromise on the item price difference, considering the inconvenience caused, by RESENDING AGAIN the SAME CREAM 2x by you.

    Answer : [Re] Inquiry for the item from Won****

    So what is the shipping fee for the return and refund please ?

    Question : [Re] Inquiry for the item from Won****

    I wish to settle this as it's getting too long.

    Answer : [Re] Inquiry for the item from Won****

    hi
    i'm so sorry
    the return shipping charge is $31.87
    the refund shipping charge is $23.57
    pls advise
    thank you
    thank you

    Question : [Re] Inquiry for the item from Won****

    Thank you for your reply. It does not make any sense for me to return since it'll cost me more. I'm just very disappointed with the mess up with the 1st return and misleading information you've given to me. So I've not choice but to leave it.

    Answer : [Re] Inquiry for the item from Won****

    hi
    i'm so sorry
    you paid $54.9
    I paid $23.57 for shipping
    i'll refund $31.33
    pls advise
    thank you

  • Question : Inquiry for the item from myq****May 31, 2020

    Hi, is the time revolution probiot ampoule The latest version? And what is the expiry date of your stock? Thanks!

    Answer : [Re] Inquiry for the item from myq****

    hi
    of course
    the expire date is up to 2023
    thank you

  • Question : Inquiry for the item from tig****May 22, 2020

+View all Notice, FAQ, Q&A >>
★ETUDE HOUSE★[GEL] Super Slim Proof Gel Pencil Liner (0.002 oz. / 0.08 g)
★ETUDE HOUSE★[GEL] Super Slim Proof Gel Pencil Liner (0.002 oz. / 0.08 g)
Item Q&A
  • Question : Inquiry for the item from shikaroyApr 26, 2021

  • Question : Inquiry for the item from Chr****Jun 11, 2019

    Restock all color?

    Answer : [Re] Inquiry for the item from Chr****

    The item is no longer available; we do not manufacture any more this good.
    Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks

    Question : [Re] Inquiry for the item from Chr****

    Thks

    Answer : [Re] Inquiry for the item from Chr****

    thank you

퍼펙트 커버 컨실러
퍼펙트 커버 컨실러
Item Q&A
★Innisfree★ 트루케어 논나노 논코메도 무기자차 SPF48 50ml
★Innisfree★ 트루케어 논나노 논코메도 무기자차 SPF48 50ml
Item Q&A
💙2021 NEW! WATER SLEEPING MASK EX💙 [LANEIGE] WATER BANK SKIN CARE / WATER SLEEPING MASK
💙2021 NEW! WATER SLEEPING MASK EX💙 [LANEIGE] WATER BANK SKIN CARE / WATER SLEEPING MASK
Item Q&A
  • Question : Inquiry for the item from zermaineApr 24, 2021

    Is the water sleeping mask the new one with probiotics?

    Answer : [Re] Inquiry for the item from zermaine

    hi
    pls oder from NEW! water sleeping mask
    thank you

  • Question : Inquiry for the item from WenApr 22, 2021

  • Question : Inquiry for the item from WenApr 09, 2021

  • Question : Inquiry for the item from mohanababeDec 19, 2020

  • Question : Inquiry for the item from hani_dcOct 03, 2020

    Hi, will u be restocking the ultra moisture cream?

    Answer : [Re] Inquiry for the item from hani_dc

    The item is no longer available; we do not manufacture any more this good.
    Sorry for wasting your time, but we guarantee that we will do our best to produce more fascinating goods for you. Thanks

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★The Face Shop★[c] Yehwadam Hwansaenggo Cream Special Set (25ml)
★The Face Shop★[c] Yehwadam Hwansaenggo Cream Special Set (25ml)
Item Q&A
  • Question : Inquiry for the item from linakong61Apr 23, 2021

    Is the cream in this set 50ml or 25ml?

    Answer : [Re] Inquiry for the item from linakong61

    hi
    it's 50ml
    thank you

  • Question : Inquiry for the item from vc_chiaNov 21, 2020

    Hi

    Does this range has face cleanser?

    Answer : [Re] Inquiry for the item from vc_chia

    hi
    I'll update soon
    pls wait a little morea

    Question : [Re] Inquiry for the item from vc_chia

    thank you

  • Question : Inquiry for the item from sam****Feb 28, 2020

    Is the yehwadam hwansaenggo cream 50ml or 25ml.

    Answer : [Re] Inquiry for the item from sam****

    hi
    it's 50ml
    pls try
    thank you

  • Question : Inquiry for the item from ber****Jan 27, 2020

  • Question : Inquiry for the item from 238****Nov 10, 2019

    Is the face cream 50ml? What are the other items in the box ? I can't read Korean. Tks.

    Answer : [Re] Inquiry for the item from 238****

    hi
    of course
    pls try
    thank you

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★The SAEM★ 셀 리뉴 바이오 스킨 케어 스페셜 2종 세트
★The SAEM★ 셀 리뉴 바이오 스킨 케어 스페셜 2종 세트
Item Q&A
  • Question : Inquiry for the item from awkkatApr 16, 2021

    Can check expiry date

    Answer : [Re] Inquiry for the item from awkkat

    hi
    i'll check it
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from awkkat

    Hihi any new?

    Answer : [Re] Inquiry for the item from awkkat

    hi
    i'm checking now
    pls wait a little mroe
    thank you

★LANEIGE★ [All new] BB Cushion/pore control/whitening/anti agingBB Cushion
★LANEIGE★ [All new] BB Cushion/pore control/whitening/anti agingBB Cushion
Item Q&A
  • Question : Inquiry for the item from shally_zhengApr 21, 2021

  • Question : Inquiry for the item from sha****Oct 10, 2019

    what is the expiry for pore control?

    Answer : [Re] Inquiry for the item from sha****

    hi
    the expire date is up to 2021
    thank you

  • Question : Inquiry for the item from sha****Oct 10, 2019

    Is the pore control 9.5g or 15g?

    Answer : [Re] Inquiry for the item from sha****

    hi
    the expire date is up to 2021
    thank you

  • Question : Inquiry for the item from she****Sep 30, 2019

    Hi, what is the expiry date for the whitening bb cushion?

    Answer : [Re] Inquiry for the item from she****

    hi
    i'll check it
    pls wait a little more
    thank you

    Question : [Re] Inquiry for the item from she****

    Ok i will wait for your reply before i place my order.

    Answer : [Re] Inquiry for the item from she****

    Hi, do u have the expiry date?

    Question : [Re] Inquiry for the item from she****

    hi
    this item was a new item
    you can use it until 2021
    pls try
    thank you

🌟QOO10 LOWEST PRICE🌟 [INNISFREE] BEST SKIN CARE COLLECTION / Green Tea / Orchid / Volcani
🌟QOO10 LOWEST PRICE🌟 [INNISFREE] BEST SKIN CARE COLLECTION / Green Tea / Orchid / Volcani
Item Q&A
  • Question : Inquiry for the item from angelineApr 21, 2021

  • Question : Inquiry for the item from NicoleApr 20, 2021

  • Question : Inquiry for the item from QOO10buyerApr 20, 2021

  • Question : Inquiry for the item from lsssss21Apr 08, 2021

    When will green tea serum be restocked? Thanks

    Answer : [Re] Inquiry for the item from lsssss21

    hi
    pls try
    i updated it
    thank you

  • Question : Inquiry for the item from cyfong91Mar 29, 2021

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★The Face Shop★ 골드콜라겐 앰플 메이크업베이스
★The Face Shop★ 골드콜라겐 앰플 메이크업베이스
Item Q&A
  • Question : Inquiry for the item from sarahwong6969Apr 20, 2021

★Tonymoly★Floria Nutra Energy Essence(50ml)
★Tonymoly★Floria Nutra Energy Essence(50ml)
Item Q&A