![[JNJ] Neutrogena Step 1 to 3 Beauty Regime [BUNDLE OF 3] Cleanser Lotion Gel](https://gd.image-gmkt.com/li/887/503/1626503887.g_260-w-st_g.jpg) - [JNJ] Neutrogena Step 1 to 3 Beauty Regime [BUNDLE OF 3] Cleanser Lotion Gel
- Item Q&A
| If l buy 4 set, is it can get 2 free earbud, thks
|
![[WYETH] S-26 Progress Gold and Promise Gold 【Bundle of 5 DEAL!】! Stage 3/4](https://gd.image-gmkt.com/li/427/349/1572349427.g_260-w-st_g.jpg) - [WYETH] S-26 Progress Gold and Promise Gold 【Bundle of 5 DEAL!】! Stage 3/4
- Item Q&A
| The robot not working, could you help to change ? Answer : [Re] Inquiry for the item from joa****Answer : [Re] Inquiry from lit****Question : [Re] Inquiry from lit****Answer : [Re] Inquiry from lit****Question : [Re] Inquiry from lit****Answer : [Re] Inquiry from lit****Question : [Re] Inquiry from lit****Answer : [Re] Inquiry from lit****Question : [Re] Inquiry from lit****Answer : [Re] Inquiry from lit****Question : [Re] Inquiry from lit****Answer : [Re] Inquiry from lit****Question : [Re] Inquiry from lit****Answer : [Re] Inquiry from lit****Question : [Re] Inquiry from lit****Answer : [Re] Inquiry from lit****Question : [Re] Inquiry from lit****Answer : [Re] Inquiry from lit****Question : [Re] Inquiry from lit****Answer : [Re] Inquiry from lit****Hi, is the electric car still available? Answer : [Re] Inquiry for the item from ang****Dear Customer, we apologized as that item has been fully redeemed. Thank you for your purchase!! QooLife Team Answer : [Re] Inquiry for the item from joa****Question : [Re] Inquiry for the item from joa****Answer : [Re] Inquiry for the item from joa****Hi just purchased my milk powder over $500 how do I know am I within the 70 people ? Are you sellig the new stage 2 s26 mlik or still old one? Answer : [Re] Inquiry for the item from kin****Dear Customer, we are selling the items given by the manufacturer. Hence, it should be the new tins. Thank you! QooLife Team this seller screw up my order again. I ordered 12 tins but I only recvd 10 tin n where's the free car? I already confirmed with this seller there's a free car before ordering but still cock up again Answer : [Re] Inquiry for the item from Hel****totally no reply fr this irresponsible seller at all. in short, this seller has cheated on my free car n 2 tin of milk powder Question : [Re] Inquiry for the item from Hel****Dear Customer, From this listing you bought - it is a Bundle of 5 as stated in the listing title. Also, the free audi car has been shipped to you. We will now proceed to close this case as resolved. Thank you Answer : [Re] Inquiry for the item from Hel****what do u mean by shipped to me? I didn't recvd the car at all. when I add to cart your option shows 6 tin x 2 qty bt now u claimed that is 5 tin x 2 qtt Question : [Re] Inquiry for the item from Hel****Dear Customer, You will receive the Audi car in a seperate delivery early next week. As for the tin's there was an error in the option title. However, the main listing title and pictures have highlighted the 5 tins. Thank you hi if i order 12 cans of stage 3 progress gold, a free car with remote control will be delivered to me? thks!! Answer : [Re] Inquiry from Sha****Dear Customer, As long as your total cart value exceeds $500 and above you will be entitled to the free car. Thank you
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![[Kimberly Clark] 1 x CARTON SALE: Huggies Gold Diapers/ Pants](https://gd.image-gmkt.com/li/871/735/1624735871.g_260-w-st_g.jpg) - [Kimberly Clark] 1 x CARTON SALE: Huggies Gold Diapers/ Pants
- Item Q&A
| When will restock huggies gold pants xxl? Answer : [Re] Inquiry for the item from lcyyjhHello, can you deliver today..?need to buy large pants..thank you Answer : [Re] Inquiry related delivery from portomanilynHi customer, may we have your order no. to check? Hello, can you deliver today..?need to buy large pants..thank you Answer : [Re] Inquiry related delivery from portomanilynHi customer, orders before 4pm can be arranged for today or next day delivery if there are slots available. Thank you Hi, the free skiphop snack box no longer available? Thank you Answer : [Re] Inquiry for the item from Torchic1024Answer : [Re] Inquiry for the item from caroltcm84Question : [Re] Inquiry for the item from caroltcm84Answer : [Re] Inquiry for the item from jonliu87Answer : [Re] Inquiry for the item from kkerlynQuestion : [Re] Inquiry for the item from kkerlynAnswer : [Re] Inquiry for the item from kkerlynQuestion : [Re] Inquiry for the item from kkerlynAnswer : [Re] Inquiry for the item from kkerlynQuestion : [Re] Inquiry for the item from kkerlynAnswer : [Re] Inquiry for the item from ChangleenahAnswer : [Re] Inquiry for the item from Fishbony.syQuestion : [Re] Inquiry for the item from Fishbony.syAnswer : [Re] Inquiry for the item from Fishbony.syhi still have panda plate Answer : [Re] Inquiry for the item from liwei53321Dear customer, we have ran out of this promotion. Please kindly keep a lookout for any upcoming promotions/deals. Thank you. Hi it has been almost 2 weeks since I placed my Order no. 326304086, but I’ve yet to receive my delivery. Please advise when it will be delivered. Answer : [Re] Inquiry related delivery from khongcaiweiDear customer, we are unable to see your order record from our end. Could you kindly take a screenshot of the order for us? Thank you. Order number 326492828 Ordered 1 week alr still not yet received M size tape, you have stocks or not actually? Answer : [Re] Inquiry related delivery from shirleybaby678Dear customer, sorry for the delay. The variants which you have ordered are currently out of stock, and we are awaiting for fresh stocks to arrive in warehouse by today. We will expedite packing and ship out thereafter and expect delivery to reach you by the end of the week. We kindly ask for your patience. Thank you.
Hi seller
I want to purchase 2 sets ... 1 set large and 1 set xl but cannot get thru. Can assist? Answer : [Re] Inquiry for the item from md NazarudinDear customer, you can only purchase 1 qty for each purchase. Thank you. Does the Huggies Gold pants come with a free wipes? Answer : [Re] Inquiry for the item from rominee_radinDear customer, sorry but we do not have any free gifts for the Huggies Gold Pants at the moment. Thank you. Answer : [Re] Inquiry from saajitha1714hi i am a repeated customer, why is pants XXL always out of stock? Answer : [Re] Inquiry for the item from monicalamDear customer, we are sorry for the late response. We just updated the listing, please kindly check back again. Thank you. Hi when will have stocks for Pants XXL? Answer : [Re] Inquiry related delivery from mysonsarecute4Dear customer, please kindly check back again by 8th Aug. Thank you. Answer : [Re] Inquiry for the item from bobdog33Question : [Re] Inquiry for the item from bobdog33Answer : [Re] Inquiry for the item from bobdog33Answer : [Re] Inquiry for the item from eerashortyAnswer : [Re] 来自yikiylow会员的商品咨询。Gold pants XXL when will have stocks Answer : [Re] Inquiry related delivery from jayjay840709Answer : [Re] Inquiry for the item from eyah05Hi,
When will the Medium size be stocked up?
Cheers. Answer : [Re] Inquiry for the item from def****Dear customer, could you kindly specify which item you are referring to? Thank you. Question : [Re] Inquiry for the item from def****Hi, I am looking at Huggies Gold Tape - Medium Size. Answer : [Re] Inquiry for the item from def****Question : [Re] Inquiry for the item from def****Hi, still no stock yet? Do update when M size diapers will be restocked. Thanks. Answer : [Re] Inquiry for the item from def****Dear customer, please kindly check back again mid-July. Thank you. Question : [Re] Inquiry for the item from def****Hi Team,
When is the M size gold tape diapers going to be stocked up? Answer : [Re] Inquiry for the item from def****Dear customer, please kindly check back again by the end of this week. Thank you. Question : [Re] Inquiry for the item from def****Are you ever going to stock up on M size? It has been a month already. Answer : [Re] Inquiry for the item from def****Dear customer, we have checked and there are available stocks for M Size now. Please kindly check back again. Thank you. Answer : [Re] Inquiry for the item from tru****When will restock on M tape size? Answer : [Re] Inquiry related delivery from myb****In the next two weeks, do keep a look out! Dear seller,
Have purchased a carton of NB size but realised it's too small . Can I exchange for bigger size with top up of the price difference?
Pls advise. Thanks Answer : [Re] Inquiry related return and exchange from apr****we can only accept the exhcange if the item has been unopened. There will be a two way delivery fee of 4.50 each way. Answer : [Re] Inquiry for the item from eya****Answer : [Re] Inquiry for the item from 234****Hi,
I ordered a carton of NB diapers but checking why it does not come with the Mamil Mama as part of Qoolife exclusive? Answer : [Re] Inquiry for the item from zxy****Dear customer, we apologsie for the late response. We have checked your order and it shows that you did not include the Mail Mama in your order. Thank you.
Can only buy one ctn? Can't reach full free shipping Answer : [Re] 来自yik****会员的商品咨询。Question : [Re] 来自yik****会员的商品咨询。Yes u can choose to only buy one carton Answer : [Re] Inquiry related delivery from tif****Answer : [Re] Inquiry for the item from gro****Hi, my cart is total up of $67.70. Tried using my silver member coupon $8 for spending of > $60 but prompt me cart is $0. Can advise on this? Hi is the order been send ? Answer : [Re] Inquiry related delivery from ahb****Dear customer, we are currently packing your order. You should receive it by today or tomorrow. Thank you. Hello.. can check when my orders will be send? Ordered on 3rd april, no updates fm u yet. Order #317037141. Also placed order together with other items.. msg u no reply.. kindly pls update thanks!! Hi. Have placed order on 29th. Chose next day delivery. However, to date, have not received the goods. When will I receive the items? Hi can I check if my order has been sent? Need it urgently; placed order on Saturday. Answer : [Re] Inquiry related delivery from Wan****Dear customer, we apologise for the late response. Your order is shown to have been delivered to you on 3 April 2020. Please confirm that you have received it. Thank you. Hi, i have not receive my items yet. 27th march 6-10pm. Roughly when i receive my items?
I had msg u in private message but no reply. Answer : [Re] Inquiry for the item from Koh****Dear customer, we apologise for the late response. Your order has been delivered to you on 1 April 2020. Please confirm that you have received it. Thank you. Hi, will the free gift restock ? Answer : [Re] Inquiry from Che****Hi my order number 314033092 I only received 3 Packs can you please help to resend 1 more to me pls! I alr pm you but no reply. Can u pls check. Thanks Answer : [Re] Inquiry for the item from Ypy****Dear customer, according to our system, u were sent 3 packs. Can u kindly check if they were sent separately? Question : [Re] Inquiry for the item from Ypy****314033092 order number I only received 3 Packs of XL pants, can u pls resend 1 more pack to me ASAP thanks Answer : [Re] Inquiry for the item from Ypy****Hello 1 Carton should have 4 packs but when I opened up only gave 3 Packs, I have no reasons to lie, can you please resend the 1 more pack to be ASAP? Question : [Re] Inquiry for the item from Ypy****Answer : [Re] Inquiry for the item from Ypy****Hi, we have to check with qxpress fulfilment center if this is a packing error and they will check their CCTV. Thank ypu. Question : [Re] Inquiry for the item from Ypy****Hi 2 weeks already I am still waiting for my missing diapers! Answer : [Re] Inquiry for the item from Ypy****Dear customer, this is what qxpress required to further process the claim: Kindly provide us the image of the label that is pasted on the parcel and also the image of the item that customer received. Regards Delivery Command Center
My order is pants but it came tape. Please advise. Answer : [Re] Inquiry related return and exchange from wei****Your order is DIAPERS = tape. Hi, i ordered pants not taped. Please help to check order. Thanks. Answer : [Re] Inquiry related return and exchange from wei****Dear Customer, the orders you have made was: Type:Diaper / Size:5) XL 50pcs x 3 packs (150pcs) / GIFT WITH PURCHASE:ECO BOWLS. Item was tape. Thank you! QooLife Team Answer : [Re] Inquiry related delivery from Rac****May I know place of manufacture for huggies gold diapers? Hi I received my order. However only 3 Packs received. I have Pm you but no reply. Can u pls resend 1 more pack to me ASAP? My order number is 314033092 Thanks Answer : [Re] Inquiry for the item from wai****Answer : [Re] Inquiry for the item from lyn****Question : [Re] Inquiry for the item from lyn****Answer : [Re] Inquiry for the item from lyn****Answer : [Re] Inquiry from cha****Question : [Re] Inquiry from cha****Answer : [Re] Inquiry from cha****Question : [Re] Inquiry from cha****Answer : [Re] Inquiry from cha****Answer : [Re] Inquiry for the item from cha****Question : [Re] Inquiry for the item from cha****Answer : [Re] Inquiry for the item from cha****Answer : [Re] Inquiry for the item from lyn****Question : [Re] Inquiry for the item from lyn****Answer : [Re] Inquiry for the item from lyn****Hi, I have just received my parcel but the wipes package was torn and it expose the wipes. I want an exchange!
You wrote the free gift is leap frog phone but I received leap frog learning lights letterbug instead. I want to change to the leap frog phone.
Please get back to me asap Answer : [Re] Inquiry related return and exchange from ser****I want leap frog phone not this Question : [Re] Inquiry related return and exchange from ser****I want leap frog phone not this Answer : [Re] Inquiry related return and exchange from ser****Dear Customer, we apologized as the item has been fully redeemed. Thank you!! QooLife Team
Dear Customer, we apologized as the item has been fully redeemed. Thank you!! QooLife Team (Nov 27, 2019 15:27) Question : [Re] Inquiry related return and exchange from ser****How about the torn wipes? Please do an exchange Answer : [Re] Inquiry related return and exchange from ser****Dear Customer, we apologized but we are unable to exchange for the free items given. Thank you!! QooLife Team Question : [Re] Inquiry related return and exchange from ser****Is not the free gift that I want exchange. Is the wet wipes that I purchased!! It is torn! Super poor service Hi,
When will there be stock for XXL? Tks Answer : [Re] Inquiry for the item from ori****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Answer : [Re] Inquiry for the item from she****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Hi is the leap frog phone and chat phone available for the purchase ? If it is other toy I will not purchase. Thanks. Answer : [Re] Inquiry for the item from ele****Dear Customer, our apologies as the items has been fully redeemed. Thank you for your purchase!! QooLife Team
What is the 1 for 1 buddy deal is about for this product? Answer : [Re] Inquiry from jan****Dear Customer, we don't have a 1 for 1 buddy deal now. What we do have is a FREE LEAPFROG : ONLY WITH PURCHASE OF PURE CLEAN(+S$10.95). Thank you!! QooLife Team Question : [Re] Inquiry from jan****Answer : [Re] Inquiry related delivery from cel****Question : [Re] Inquiry related delivery from cel****will xl pants be restocking soon? Answer : [Re] Inquiry for the item from cho****Dear Customer, kindly place your orders soon as our warehouse hae the stocks for it. Thank you!! QooLife Team What is d weight for gold newborn diapers n d weight of d gold small diapers? Answer : [Re] Inquiry for the item from mic****Dear Customer, for Newborn the weight is from 0-5kg and small size diapers is from 3-7kg. Thank you!! QooLife Team Question : [Re] Inquiry for the item from mic****Answer : [Re] Inquiry for the item from mic****Dear Customer, you're welcome!! QooLife team Hi, which country is huggies gold pants manufactured? Answer : [Re] Inquiry for the item from Pri****Dear Customer, it is manufactured in Singapore. Thank you! QooLife Team Hi xxl diapers pants out of stock? Answer : [Re] Inquiry for the item from Ati****Hello, the largest size for diapers is XL. Hi Seller. What is differences between huggies gold and plantinum? As the price is also difference. Answer : [Re] Inquiry for the item from wil****Dear Customer, Huggies Gold provides overnight absorbency and has wetness indicator as compared to Huggies platinum. Thank you! QooLife Team My orders 300252703 & 300252704 when is the delivery? It has been more than 3 working days no status. I thought Qxpress delivery should be within 1-2days processing? Need the diapers ASAP. Thanks. Answer : [Re] Inquiry related delivery from Sha****Dear Customer, we have run out of stocks Huggies Baby Wipes that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3 days. Thank you! QooLife Team Answer : [Re] Inquiry related delivery from fam****The system don't allow me to order 2 cartons, the toy gift comes with one carton too? Answer : [Re] Inquiry for the item from che****Do view listing for 2 cartons of gold here > https://www.qoo10.sg/sp/194474 When will my order be delivered? Answer : [Re] Inquiry related delivery from GGE****Hi, apologies for the delay as our warehouse is shifting. We will be ensuring that you will rcv ur parcel this week. Thank u. Order No: 292604047
Hi seller. When will my order be ship out and when will it arrive to my place? Answer : [Re] Inquiry related delivery from smi****Hi, apologies for the delay as our warehouse is shifting. We will be ensuring that you will rcv ur parcel this week. Thank u.
Order number 291421666 when ship Answer : [Re] Inquiry related delivery from Boa****Your items are on delivery :) Hi will I be able to restock your voucher because I grabbed it but later not sure why it has disappeared. Thanks Answer : [Re] Inquiry from ele****Hi there, the voucher was for the weekend only :) Question : [Re] Inquiry from ele****Oh no I missed it! Can you do it again please. Or this weekend ? Answer : [Re] Inquiry from ele****We are unable to advise when the next coupon will be set. Do keep a look out :)
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![[Enfagrow A+] [SINGLE TIN] Enfamil A+ Stage 1 400g/900g/1.8kg |](https://gd.image-gmkt.com/li/565/312/1625312565.g_260-w-st_g.jpg) - [Enfagrow A+] [SINGLE TIN] Enfamil A+ Stage 1 400g/900g/1.8kg |
- Item Q&A
| Hi. Can I check when will you be restocking the normal Enfamil 1.8 kg. Not the new one. Also, what's the difference between the old and new milk? Answer : [Re] Inquiry for the item from priyagirlsit is discontinued. Kindly check the item des for the details on the new enfa. Hi what’s the difference for enfamil stage 1 and enfamil stage 1 pro. Answer : [Re] Inquiry for the item from weihan_11Do see item description for the detailson the new version :) Question : [Re] Inquiry for the item from weihan_11Yes I read, so content is the same? Only diff is the packaging changed? Answer : [Re] Inquiry for the item from weihan_11Dear customer, contents have changed! Question : [Re] Inquiry for the item from weihan_11"• Scientifically formulated with 17mg DHA & 34mg ARA per 100 kcal, which helps to meet FAO/WHO recommendations* for daily DHA & ARA intake for infants 0-6 months. • DHA & ARA are important building blocks for brain and eye development in babies. • Choline supports overall mental and physical development. • Unique blend of PDX (Polydextrose) and GOS. Prebiotic (GOS) stimulates the growth of beneficial intestinal flora to maintain a healthy digestive system."
Hi, when will 1.8kg be restock? Answer : [Re] Inquiry for the item from 412861189It will be restocked today or tmr :) Hello, sorry just to inquire will the enfamil stage 1 1.8kg tin be coming anytime soon? 🙏 Thanks Answer : [Re] Inquiry for the item from bellaquekHi customer, new batch will arrive in 3~5 days time. Do check back again. Thank you Question : [Re] Inquiry for the item from bellaquekThank you so much! Will look back for it! Thanks for the swift reply! So worried it’s affected due to the lockdown. Answer : [Re] Inquiry for the item from bellaquekAnswer : [Re] Inquiry for the item from twainzzHi, when are you restocking the 1.8kg? Urgently need it. Bought few times already. Tks Answer : [Re] Inquiry for the item from geniusgalsHi customer, we will be re-stocking soon. Do check back again end of the week. Thank you Hi, May I check when will the 1.8kg restock? Answer : [Re] Inquiry for the item from antzz_Hi customer, we are re-stocking soon. Do check back again by end of week. Thank you. Hi when will 900g restock? Answer : [Re] Inquiry for the item from karenfiontanitll be restocked by Thursday I still haven’t receive your order. Ordered on 2nd Dec, and today is 6th Dec. it has been 4 days and I’m still waiting............. I have sent 2 msg on 5th Dec and 6th Dec but there wasn’t any single reply from you. Very very slow seller and unreliable, rather buy off from shelves. Cannot even provide expiry or manufacturing date. Answer : [Re] Inquiry related delivery from JeremyDear customer, we are sorry, the item is on delivery now. The order was ordered on 2nd dec close to midnight, hence it is considered a 3rd Dec order. This sld have reached you on 4th Dec. we will reach out to qxpress to check on the cause of delay. \ Hi I have placed order on 2nd Dec choosing Prime delivery which is delivering on the next day. Today is 3rd Dec and I have yet to receive. Please advice, thanks. Answer : [Re] Inquiry related delivery from Jeremydear customer, as u ordered on 11pm+ on 2nd dec, ur delivery sld be today, which is the next working day. we will check with warehouse to expedite. however due to high influx of orders due to black friday, u may rcv on saturday. Question : [Re] Inquiry related delivery from JeremyAnswer : [Re] Inquiry related delivery from JeremyHi I haven’t receive my order,could you check on this? Question : [Re] Inquiry related delivery from JeremyHi I haven’t receive my order,could you check on this? Answer : [Re] Inquiry related delivery from JeremyI still haven’t receive your order. Ordered on 2nd Dec, and today is 6th Dec. it has been 4 days and I’m still waiting............. I have sent 2 msg on 5th Dec and 6th Dec but there wasn’t any single reply from you. Question : [Re] Inquiry related delivery from JeremyHi what is the manufacturing date and expiry date? Answer : [Re] Inquiry for the item from chua_ttDear customer, we are unable to provide you an exact manufacturing date as we receive fresh batch of stock every week. But we can guarantee you a shelf life of 5-8 months. Thank you. Hihi seller, when will 400g stock in ? Thanks Answer : [Re] Inquiry for the item from vion_82Dear customer, we have sold out 400g. Please kindly check back again later during the week, or you can purchase the 900g readily available stock. Thank you. Hi Seller, is 1.8kg stocks available? as its indicated as sold out. Thank you Answer : [Re] Inquiry for the item from asdDear customer, please kindly check back again on 14th Nov. Thank you. Answer : [Re] Inquiry for the item from px_realityAnswer : [Re] Inquiry for the item from hanyiling88Question : [Re] Inquiry for the item from hanyiling88I already sent the screenshot last week. Please check your Live 10. Answer : [Re] Inquiry related return and exchange from vincentneo82Dear customer, we have raised your case up to qxpress for further investigation and will update you once they have reached a resolution. We also kindly ask that you refer to this inquiry so that we can consolidate all responses into one inquiry thread. Thank you. Question : [Re] Inquiry related return and exchange from vincentneo82Dear customer, qxpress has responded to us and have agreed to compensate for the dented tin. We will reship you 1 tin and you should receive it within 2~3 working days. Please kindly discard the dented tin for safety purposes. Thank you. Hello, why all stages are available except stage 2 ? Why’s stage 2 not available ? Answer : [Re] Inquiry for the item from christineriadyDear customer, please kindly refer to this link below for stage 2: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=674134217 Thank you. Question : [Re] Inquiry for the item from christineriadyWhy is there no 1.8 kg for stage 2 ? Answer : [Re] Inquiry for the item from christineriadyDear customer, 1.8kg for stage 2 is not available from the supplier's side. Thank you.
Answer : [Re] Inquiry for the item from jx_simAnswer : [Re] Inquiry for the item from cheryl_sengAnswer : [Re] Inquiry for the item from iczcandyHi, may i know when will the 900ml be restocked? Thank you. Answer : [Re] Inquiry for the item from blackmagic0Dear customer, please kindly check back again by tomorrow. Thank you. this is my third purchase. However, I noticed the packaging is different. May i know why is the packaging different from my previous order? Answer : [Re] Inquiry for the item from linalim_87Dear customer, there has been a change in packaging from Enfagrow Singapore in order to follow the new regulations for a cleaner packaging which have been implemented by the SFA. Please rest assure that the formula and the country of manufacture is the same. Thank you. I would like to check why this times the enfamil A+ stage 1 packaging is different with original ? The label is stick on the can instead of printed on the can ? Answer : [Re] Inquiry for the item from huihuinguDear customer, there has been a change in packaging by Enfagrow Sinagpore in order to follow the new regulations implemented for a cleaner look. Please kindly rest assure that the fromula and the country of manufacture remains the same. Thank you. Answer : [Re] Inquiry for the item from asy****Question : [Re] Inquiry for the item from asy****Answer : [Re] Inquiry for the item from asy****Question : [Re] Inquiry for the item from asy****Answer : [Re] Inquiry for the item from asy****Which there is a change in the packaging? Is this from malaysia? Answer : [Re] Inquiry for the item from vincentneo82Dear customer, there has been a change in the packaging by the brand so as to follow the regulations of cleaner packaging. Thank you. Answer : [Re] Inquiry for the item from dez****Answer : [Re] Inquiry for the item from she****hi, ordered 21 may still not here. other reviewers later but recieved? Answer : [Re] Inquiry for the item from juv****dear customer, ur order has been delivered Hi may I know the date of expiry? Thanks. Answer : [Re] Inquiry for the item from lau****stocks enter the warehouse on a weekly basis, hence the stocks are fresh Answer : [Re] Inquiry for the item from env****order: 317231710
May i know the status of the delivery? Answer : [Re] Inquiry for the item from Hs.****Answer : [Re] Inquiry for the item from juv****Answer : [Re] Inquiry for the item from jin****Answer : [Re] Inquiry for the item from lin****Can I enquire on date of expiry? Answer : [Re] Inquiry for the item from sma****stocks for this just entered th warehouse this month so the expiry date is far I would like to purchase Enfamil A+ stage 1 900g Qty: 12. But can you delivery those items to Shenyang China? please also advise me any other cost will be involve. Thanks you. Looking for your prompt reply. Answer : [Re] Inquiry related delivery from 262****We are unable to ship to China., Hi, I placed my order 3 days ago, but status is still Shipping Requested. When will my order be delivered? Answer : [Re] Inquiry related delivery from lin****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Hi no reply ?? When will my order be shipped ? I bought with qprime. Answer : [Re] Inquiry related delivery from tan****Dear Customer, we noticed that your order has been cancelled. We hope to see you again. The refund should have gone to you upon the cancellation. Thank you! QooLife Team Answer : [Re] Inquiry for the item from chr****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Hi i have jus purchased my item when do u ship out? Answer : [Re] Inquiry related delivery from yin****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Do u have stock for enfamil stage 1 . Need 2 x 900g when is the expiry date for your enfamil stage 1 1.8kg? Answer : [Re] Inquiry for the item from kng****hi can provide expiry date for 1.8kg stage 1? Hi. I’ve placed order for next day delivery, but its still on shipping requested status. Please update asap as baby formula is running low. I’ll need to make alternative arrangements. Hi, I ordered 2 days ago and it’s still Shipping Requested status. When are you delivering as I am donating it on Sunday. Else I will cancel. Answer : [Re] Inquiry related delivery from jos****Dear customer, your order is in pick and pack and you will be rcving soon, highly likely within 1-2 days.
Answer : [Re] Inquiry for the item from zin****Hi there. Can I check when will Order no. 308781245 be delivered? I recall putting today before 5 but still status unchanged. Able to check? Thank You. Answer : [Re] Inquiry related delivery from wal****Question : [Re] Inquiry related delivery from wal****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Hi may I knw 1.8kg going to restock soon? Answer : [Re] Inquiry for the item from ivy****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Hi.
When is the replenish of stock for Enfamil.A+ stage 1? Answer : [Re] Inquiry for the item from jg2****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 1-2 days. Thank you! QooLife Team When is the 1.8kg restocking back? Answer : [Re] Inquiry for the item from ali****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 1-2 days. Thank you! QooLife Team Hi, when will gentlease be restocked? Answer : [Re] Inquiry for the item from onl****Dear Customer, we won't be restocking this item so soon. Thank you! QooLife Team Question : [Re] Inquiry for the item from onl****Any reason why it will not be restocked? Thanks. Answer : [Re] Inquiry for the item from onl****Dear Customer, only the Accounts Manager in charge of this product will know. We apologized that we can't help you in this. Thank you! QooLife Team Hi,
When would 900g be restocked? Answer : [Re] Inquiry for the item from xih****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 2 days. Thank you! QooLife Team When will stock come in for 1.8kg? Answer : [Re] Inquiry for the item from can****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should arrived at our warehouse within a day or 2. Thank you! QooLife Team
Question : [Re] Inquiry for the item from can****So it will come tmr or today? Answer : [Re] Inquiry for the item from can****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Question : [Re] Inquiry for the item from can****I want to get another order of 1.8kg. When will stock come? Today or tmr? Answer : [Re] Inquiry for the item from can****Dear Customer, we're not sure when as it's the Accounts Manager who will order. Kindly put your orders through and the AM will be aware of the orders made. Thank you! QooLife Team Question : [Re] Inquiry for the item from can****It's not available for selection. How to put orders through? Answer : [Re] Inquiry for the item from can****Dear Cusyomer, kindly place your orders soon. Thank you! QooLife Team When will the stocks be coming for 1.8kg stage 1? Always ran out of stock. Answer : [Re] Inquiry for the item from ali****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should arrived at our warehouse within a day or 2. Thank you! QooLife Team Hi seller, when will u be restocking the gentlease 2 1? Answer : [Re] Inquiry for the item from ivy****Hi seller, when u restocking gentlease stage 1? Question : [Re] Inquiry for the item from ivy****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Answer : [Re] Inquiry for the item from ivy****Yes I received but i want to buy again... 😂 Question : [Re] Inquiry for the item from ivy****Dear Customer, kindly reorder again!! :) Thank you!! QooLife Team Answer : [Re] Inquiry for the item from ivy****The gentleease is sold out, how can i reorder? Question : [Re] Inquiry for the item from ivy****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within these 2 days. Thank you! QooLife Team Answer : [Re] Inquiry for the item from ivy****Hi, so many days already still no stock? Question : [Re] Inquiry for the item from ivy****Dear Customer, we were just notified that we won't be bringing in gentleease again. Thank you! QooLife Team Hi when will the 1.8kg be restocked? Answer : [Re] Inquiry for the item from moo****Dear customer, the stocks will be available tomorrow. Thank you for supporting Qoolife! Hi, When will be the 1.8 kg restock? Answer : [Re] Inquiry for the item from tom****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within these 2 days. Thank you! QooLife Team Answer : [Re] Inquiry from Bel****Answer : [Re] Inquiry for the item from Lil****Hi may I know when my item arrive? No one reply me. My order Since 8/7 Answer : [Re] Inquiry related delivery from teo****Dear Customer, we have run out of stocks for the product that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 2 days. Thank you! QooLife Team Answer : [Re] Inquiry for the item from lor****Question : [Re] Inquiry for the item from lor****Answer : [Re] Inquiry for the item from lor****Hi, When will 1.8kg restock? Thanks. Answer : [Re] Inquiry for the item from yur****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team Hi, when is the restock for 900g? Answer : [Re] Inquiry for the item from uni****Dear customer, apologies. The restocking of 900g may take a few days. We are currently selling the 1.8kg which is more worth it. You may want to consider buying 1.8kg instead. Thank you for supporting Qoolife! Item is origin Singapore stock .. Or other countries? Answer : [Re] Inquiry for the item from chr****Dear Customer, the manufacturer for this is from Mead Johnson / Netherlands. Thank you! QooLife Team Question : [Re] Inquiry for the item from chr****Rephrase my question .. Is the stock from Singapore distributor or foreign distributor? Answer : [Re] Inquiry for the item from chr****Dear Customer, it's manufactured by Mead Johnson / Netherlands and distributed by Mead Johnson Singapore. Thank you! QooLife Team Hi..When will 1.8kg be back in stocks? Answer : [Re] Inquiry for the item from loo****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team Hi, When will the stocks for 900g come in? Answer : [Re] Inquiry for the item from yur****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team Answer : [Re] Inquiry related return and exchange from gua****Question : [Re] Inquiry related return and exchange from gua****Answer : [Re] Inquiry related return and exchange from gua****Hi seller.. when will there be stocks for stage 1 1.8kg? Answer : [Re] Inquiry for the item from tom****Dear customer, stage 1 1.8kg is back in stocks 请问生产日期是什么时候,有效期到什么时间? 有没有收据?谢谢!
When is the production date and when is the validity period? Is there a receipt? Thank you! Answer : [Re] 来自781****会员的商品咨询。Dear Customer, we apologize that we are unable to advise on the manufacturing and expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team Hi... when will there be stocks for stage 1 1.8kg? Answer : [Re] Inquiry for the item from loo****Dear Customer, the stocks are at our warehouse now. Kindly place your orders soon. Thank you! QooLife Team When will have stock for Stage1 1.8kg? Answer : [Re] Inquiry for the item from joh****Dear Customer, you may place your orders now as we have stocks for this item. Thank you! QooLife Team Will u guys restock again? Answer : [Re] Inquiry for the item from ill****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team Answer : [Re] Inquiry for the item from uni****Hi... when will the milk powder be restocked? Before end of this month? Answer : [Re] Inquiry for the item from loo****Dear customer, our supplier is delivering our next batch of stocks. It should be arriving within the next 2 days. Thank you for supporting Qoolife! Answer : [Re] Inquiry for the item from awq****Answer : [Re] Inquiry for the item from der****Hi can I know when will the stocks be available? Thanks. Answer : [Re] Inquiry for the item from ste****Dear Customer, apologies as we’ve run out of stocks for the product. All the stocks should be coming in by the 10th of April as we're in the midst of moving our warehouse now. Thank you! QooLife Team Answer : [Re] Inquiry for the item from der****Hi admin
When is the stock will be arrive for stage 1? Answer : [Re] Inquiry for the item from der****Dear Customer, we have run out of stocks for the product that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be here today. Thank you! QooLife Team
Question : [Re] Inquiry for the item from der****Answer : [Re] Inquiry for the item from der****Dear Customer, it is out of stocks on our supplier's side. Some items should be here in a week's time. Thank you! QooLife Team Answer : [Re] Inquiry for the item from der****Answer : [Re] Inquiry for the item from the****Answer : [Re] Inquiry for the item from jes****Answer : [Re] Inquiry related return and exchange from nik****Question : [Re] Inquiry related return and exchange from nik****Answer : [Re] Inquiry related return and exchange from nik****Answer : [Re] Inquiry for the item from nis****Hi seller, when will the milk be available? Answer : [Re] Inquiry for the item from ala****Dear Customer, we have run out of stocks for the product that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. Thank you! QooLife Team Question : [Re] Inquiry for the item from ala****When will that be? Any estimate date? Answer : [Re] Inquiry for the item from ala****Dear Customer, the stocks should be in anytime soon. Thank you! QooLife Team Question : [Re] Inquiry for the item from ala****Alright thanks , so far seen in ur listing still out of stock. Hopefully soon and enough stock for all Qoo10 customers :) Answer : [Re] Inquiry for the item from ala****Dear customer, due to the low supply of this item, it is usually sold out fast. The 900g is available for now. Do get it first before it runs out. Thank you for supporting Qoolife! Question : [Re] Inquiry for the item from ala****Thanks seller already made the purchase :) Answer : [Re] Inquiry for the item from ala****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Hi i have received my order but one of the milk powder is badly dented. Can pls advised? Answer : [Re] Inquiry related return and exchange from nik****Is it possible i get a exchange? Question : [Re] Inquiry related return and exchange from nik****Dear Customer, kindly request for an exchange by going to MyQoo10 > Shopping list > Cancel/Refund and click the cart number and Apply Return or Exchanged under Apply & Remark. Kindly make the request on your end as we are not able to access your orders and the deliveryman will pick up the items before the actual items come to you. Thanks! QooLife Team Answer : [Re] Inquiry related return and exchange from nik****Thanks Qoolife for the prompt reply. Will follow the instruction given. Thumbs up! Question : [Re] Inquiry related return and exchange from nik****Have already make the request. :) Answer : [Re] Inquiry related return and exchange from nik****Dear Customer, your exchange request has been accepted. Kindly wait for our delivery man to pick up the items from you and we will send you the new tins thereafter. Thank you! QooLife Team Question : [Re] Inquiry related return and exchange from nik****Hi can i check roughly when the delivery man will come and pick up the item from me. As it has been around 1 week since i make the request.
Answer : [Re] Inquiry related return and exchange from nik****Dear Customer, our apologies as Qoo10 does not have any control over Qexpress. They will decide on the pick up at a time convenient to them. Thank you! QooLife Team Hi, when is the next stocks arriving?? Answer : [Re] Inquiry from der****Dear Customer, we have run out of stocks for the product that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. Thank you! QooLife Team Question : [Re] Inquiry from der****Thanks Roughly when the stock be coming? Answer : [Re] Inquiry from der****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Estimated number of days should be within 3 days. Thank you! QooLife Team May I. Check when will next stock arrive? Answer : [Re] Inquiry for the item from els**** Dear customer, you have acknowledged your delivery. We are truly sorry for the long delay. Thank you for your patience. Thank you for supporting Qoolife!
Hi i realise the stocks for enfamil A+ stage 1 1.8kg selling fast. I didnt manage to get it as is super fast selling. Managed to get the 900g.. check when the next stock coming in? Answer : [Re] Inquiry for the item from der****Dear Customer, the new stocks should be coming soon as we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. Thank you! QooLife Team Question : [Re] Inquiry for the item from der****Roger.. because is selling fast Answer : [Re] Inquiry for the item from der****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Hi, when is the stock coming in? Answer : [Re] Inquiry for the item from vod****Dear Customer, we have run out of stocks for the product that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. Thank you! QooLife Team When will stock be coming in again Answer : [Re] Inquiry for the item from teo****Dear Customer, stocks should be in soon as we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team May I confirm that this is from authorized stall of Enfamil? Answer : [Re] Inquiry for the item from ric****Dear Customer, Qoo10 is the authorized seller of the Enfagrow products which includes Enfamil. We get our products from the manufacturer ittself. Thank you! QooLife Team How is it possible when I order it shows stock available and when I order and paid with even shipping requested, now u said our of stock?!? What does this mean? Dishonest delaying tactics. And please don remove my inquiry, other buyers please take note!!! Answer : [Re] Inquiry related delivery from lod****Dear Customer, we have run out of stocks for the product that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. Apologies for the late delivery. Thank you! QooLife Team Question : [Re] Inquiry related delivery from lod****How Long do I have to wait? If not I will cancel order. Answer : [Re] Inquiry related delivery from lod****I will not Wan to wait any longer. Please refund as I will Wan to cancel my order as this is unacceptable. Question : [Re] Inquiry related delivery from lod****Dishonest seller telling me out of stocks when I clearly order with stock available. Worse is no estimate date of when will my order be delivered, therefore I cancel and ask for refund. Please take note everyone when buying from this seller. Answer : [Re] Inquiry related delivery from lod****Dear Customer, you should receive your refund within 5 days after your order cancel is complete. Thank you! QooLife Team No more stock for enfamil??? Answer : [Re] Inquiry for the item from Ber****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team Hi when is the enfamil A+ stage 1 arrive for 1.8kg? :) Answer : [Re] Inquiry from der****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team Question : [Re] Inquiry from der****May i find out the expiry date for 900g pls? Thks! Answer : [Re] Inquiry for the item from reg****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![[NESTLÉ NAN] OPTIPRO® Stage 2/ H.A. 2 Follow-up Formula 800g](https://gd.image-gmkt.com/li/885/647/1595647885.g_260-w-st_g.jpg) - [NESTLÉ NAN] OPTIPRO® Stage 2/ H.A. 2 Follow-up Formula 800g
- Item Q&A
| Answer : [Re] Inquiry related return and exchange from tswbenQuestion : [Re] Inquiry related return and exchange from tswbenAnswer : [Re] Inquiry related return and exchange from tswbenQuestion : [Re] Inquiry related return and exchange from tswbenAnswer : [Re] Inquiry related return and exchange from tswbenQuestion : [Re] Inquiry related return and exchange from tswbenAnswer : [Re] Inquiry related return and exchange from tswbenQuestion : [Re] Inquiry related return and exchange from tswbenAnswer : [Re] Inquiry related return and exchange from tswbenQuestion : [Re] Inquiry related return and exchange from tswbenHi,
any updated on my request for exchange as 2 of the tins I received are dented? Answer : [Re] Inquiry related return and exchange from Starzdear customer, we did not rcv any query regarding dented tins. Question : [Re] Inquiry related return and exchange from StarzPlease send us 1) a picture of all dented tins (clearly showing the dents) in a single image, 2) a picture of your airway bill (paper pasted on parcel). Qxpress requires all hese images to process the exchange/ return. Thank you! Answer : [Re] Inquiry related return and exchange from StarzPlease send it by today because all exchange queries need to be in within 7 days. Question : [Re] Inquiry related return and exchange from StarzAnswer : [Re] Inquiry related return and exchange from StarzYou may send them here. Thank you Hello, when will optipro2 850g be restocked? Thanks! Answer : [Re] Inquiry for the item from wobbly_freakit will be restocked by tmr :) Hi when restock 850g new? Answer : [Re] Inquiry for the item from irisong28Hi customer, next batch will arrive in the next 3-4 days. Thank you Answer : [Re] Inquiry for the item from ssey_angelstock coming in on thurs. Question : [Re] Inquiry for the item from ssey_angelAnswer : [Re] Inquiry for the item from ssey_angelIs it no more stock for nan optiro 2? When will stock in? Answer : [Re] Inquiry for the item from kweefonglaiDo check back on Wednesday :) When will the stock come? Answer : [Re] Inquiry for the item from Muhd hafizuddinHi, when will optipro2 850g be restocked? Answer : [Re] Inquiry for the item from wobbly_freakAnswer : [Re] Inquiry for the item from AvenaQuestion : [Re] Inquiry for the item from AvenaAnswer : [Re] Inquiry for the item from AvenaAnswer : [Re] Inquiry for the item from zhenqing85Question : [Re] Inquiry for the item from zhenqing85Answer : [Re] Inquiry for the item from zhenqing85recommended retail price. Answer : [Re] Inquiry for the item from kaizhouAnswer : [Re] Inquiry for the item from AvenaQuestion : [Re] Inquiry for the item from AvenaAnswer : [Re] Inquiry for the item from AvenaWhen restocking? I thought it is today? Answer : [Re] Inquiry for the item from Hayate_18Hi customer, our next batch of stocks will arrive next week. Do check back again. Thank you Answer : [Re] Inquiry for the item from slwl86Hi, can i check when the new stage 2 will be restocking? Answer : [Re] Inquiry for the item from angelinatanit will be restocked by tomorrow :) Hi, when will stage 2 be restocked? Thanks. Answer : [Re] Inquiry for the item from TAnswer : [Re] Inquiry for the item from candypink84Hi , when will the stage 2 stocked up ? Answer : [Re] Inquiry for the item from enigmalovemeYou may purchase it now but delivery will only be on thursday onwards Question : [Re] Inquiry for the item from enigmalovemeAnswer : [Re] Inquiry for the item from enigmalovemeAnswer : [Re] Inquiry for the item from yunihxwWhen will non HA be restocked? Answer : [Re] Inquiry for the item from xubizhenYou may buy it now but delivery will only be thursday onwards :) Is the Stage 2 HA made in Switzerland? Answer : [Re] Inquiry for the item from orhhaiAnswer : [Re] Inquiry for the item from avenaduQuestion : [Re] Inquiry for the item from avenaduAnswer : [Re] Inquiry for the item from avenaduQuestion : [Re] Inquiry for the item from avenaduAnswer : [Re] Inquiry for the item from avenaduAnswer : [Re] Inquiry for the item from adeQuestion : [Re] Inquiry for the item from adeAnswer : [Re] Inquiry for the item from adeQuestion : [Re] Inquiry for the item from adeAnswer : [Re] Inquiry for the item from adeQuestion : [Re] Inquiry for the item from adeAnswer : [Re] Inquiry for the item from adeHello, when can order this product? Answer : [Re] Inquiry for the item from kweefonglaiQuestion : [Re] Inquiry for the item from kweefonglaiWe are getting a fresh shipment today. Pls check in the evening:) Hi, can check nan 2 HA will restock? Answer : [Re] Inquiry for the item from zhenqing85It will restock on the 6th :) Hi when will the nan optipro 2 new formula be back in stock? Answer : [Re] Inquiry for the item from kimmmmsIt will be back in stock in the first week of Jan Answer : [Re] Inquiry for the item from snowy_mookyHi seller,
Are both nan 2 and nan 2 improved batch of the same taste? Ingredients etc also the same? Answer : [Re] Inquiry for the item from juneyapblQuestion : [Re] Inquiry for the item from juneyapblI saw that the improved version is made in Singapore? Is this also from nestle company itself? Answer : [Re] Inquiry for the item from juneyapblHi, I saw complaints about the dented tins. I need to replenish nan 2 ( in bulk) for my son, can I be assure that the formula milk is authentic and in perfect condition upon receiving? If you can’t guarantee. Then I will skip. Answer : [Re] Inquiry for the item from toh_jessieWe are unable to guarantee that item will be rcved in perfect condition but in the event that it is dented, we will exchange it for you. Question : [Re] Inquiry for the item from toh_jessieItem is authentic from Nestle singapore. May I know the expiry date for nan optipro 2 HA Answer : [Re] Inquiry for the item from DDear customer, we are unable to provide you an exact expiry date as we receive fresh stocks every week. But we can guarantee you a shelf life of 5~8 months. Thank you. Hi my item delivery status shows shipping on delivery ( Starting delivery to Toa Payoh ) but it's not yet arrived at this timing..Please let me know what's the status of my delivery NOW.
Order No: 328228453 Answer : [Re] Inquiry related delivery from YgDear customer, your order is currently on the way. You should receive it by today or tomorrow. This is your tracking no.: SGP164268565
Thank you. Answer : [Re] Inquiry for the item from oceanity354Answer : [Re] Inquiry for the item from yuraskeyAnswer : [Re] Inquiry for the item from yeokweelimAnswer : [Re] Inquiry for the item from alexneoh78Question : [Re] Inquiry for the item from alexneoh78Answer : [Re] Inquiry for the item from alexneoh78Question : [Re] Inquiry for the item from alexneoh78Answer : [Re] Inquiry related delivery from hanwei900128Hi seller,
When items will be restock? Answer : [Re] Inquiry for the item from juneyapblPlease advise if Nan Otipro HA 2 will be restock? Thanks Answer : [Re] Inquiry for the item from Aileen_lhcDear customer, please kindly check back again by 5th Aug. Thank you. Question : [Re] Inquiry for the item from Aileen_lhcDear customer, sorry for the mistake above. Please kindly check back by 6th Aug. Our stocks only arrive in warehouse on the 5th. Thank you. hi may i know when will u restock for this item Option 1:01. NAN OPTIPRO H.A. 2 800g(+S$7) | PWP:none Answer : [Re] Inquiry for the item from ng3ng3Dear customer, please kindly check back again on 6th Aug. Thank you. Dear seller,
Both of the cans were dented. Please exchanged the cans as i am not sure if it is safe to be consumed. Please refer to the attachement. Please experdite as i needed the milk urgently as well. Thanks Answer : [Re] Inquiry related return and exchange from eileenfong2706Dear customer, sorry for the late reply. Can we kindly ask if you still have an image of the waybill label (sticker pasted on the delivered parcel)? We need this in order to submit a claim to qxpress. Thank you. Order number 325839468 I have purchased 6 tins nan2 and all dented, I have pmed you. Pls collect them back and resend 6 tins to me ASAP. There is a change of address too. Answer : [Re] Inquiry related delivery from shirleybaby678Pls take a picture of your airway bill (paper pasted on parcel) and all tins showing the dents. We will have to send a picture to qxpress to investigate this claim and then we can do the exchange Question : [Re] Inquiry related delivery from shirleybaby678I have Pm you the airway bill and the photo of all 6 tins dented. Pls note address on the airway bill is wrong as I changed it pls come and collect from the correct address I have indicated on the pm ASAP. Answer : [Re] Inquiry related delivery from shirleybaby678Dear customer, we require the waybill label (sticker pasted on the delivered parcel) to raise a claim to qxpress. Please kindly provide us an image of it. Thank you. Question : [Re] Inquiry related delivery from shirleybaby678Already given you the airway bill image did you check or not. I told you its the wrong address on the airway bill. Answer : [Re] Inquiry related delivery from shirleybaby678Dear customer, we have raised your case up to qxpress for further investigation and will update you as soon as they reach a resolution. Thank you. Answer : [Re] Inquiry for the item from wanningggDear customer, please check back again by 22 July 2020. Thank you. Dear seller,
As stated on your Q&A, it did not mentioned about needing to wait up till a month for an exchange or refund. Kindly advise the outcome.
Dented tin means there is no gaurantee that the milk is safe for consumption. Kindly take up your responsibilty as a seller to resolve this instead of making the customer wait.
For people who are intending to purchase, please do think thrice. If you are lucky, your milk tin will come fine. If you arent, then all the best. I have waited since 29 June 2020 and there has been no update. It may be cheaper than retail after using the voucher but there are risk involve. Now I have one tin of milk unsafe for consumption. In other words, 47 dollars sitting in the store room. Answer : [Re] Inquiry for the item from teryeo13Dear customer, we are terribly sorry for the late response to this case. We will be refunding you the amount of $47.60 for the dented tin. Please kindly discard the dented tin for safety reasons. You should receive the refund within 2~3 working days to your respective payment method. We are very sorry for any inconveniences caused. Thank you. Dear seller,
It has been 2 weeks since we have requested for an exchange or refund due to dented milk tin. Any updates? Answer : [Re] Inquiry for the item from ter****Dear customer, we are currently chasing qxpress to close this case. We are not authorised to do any exchanges/refunds without a resolution from qxpress. We are terribly sorry for any inconveniences caused. Thank you. Question : [Re] Inquiry for the item from ter****Hi seller. Is there any update? It has been 3 weeks since. Answer : [Re] Inquiry for the item from ter****Dear customer, we are terribly sorry for the late response to this case. We will be refunding you the amount of $47.60 for the dented tin. Please kindly discard the dented tin for safety reasons. You should receive the refund within 2~3 working days to your respective payment method. We are very sorry for any inconveniences caused. Thank you. Hi seller,
When will stock up for NaN HA.2? Answer : [Re] Inquiry for the item from joey_mei69Dear customer, please check back again on 21 July 2020. Thank you. Answer : [Re] Inquiry related return and exchange from ter****Question : [Re] Inquiry related return and exchange from ter****Answer : [Re] Inquiry related return and exchange from ter****Question : [Re] Inquiry related return and exchange from ter****Answer : [Re] Inquiry related return and exchange from ter****Question : [Re] Inquiry related return and exchange from ter****Answer : [Re] Inquiry related return and exchange from ter****Question : [Re] Inquiry related return and exchange from ter****Answer : [Re] Inquiry related return and exchange from ter****Question : [Re] Inquiry related return and exchange from ter****Answer : [Re] Inquiry related return and exchange from ter****Question : [Re] Inquiry related return and exchange from ter****Answer : [Re] Inquiry related return and exchange from ter****Question : [Re] Inquiry related return and exchange from ter****Answer : [Re] Inquiry related return and exchange from ter****Question : [Re] Inquiry related return and exchange from ter****Answer : [Re] Inquiry related return and exchange from ter****Question : [Re] Inquiry related return and exchange from ter****Answer : [Re] Inquiry related return and exchange from ter****Hi. I purchased NAN optic stage 2 recently and received the goods today. But I realise it is slight diff from the picture showed.
Please advise. Answer : [Re] Inquiry from sha****Dear customer, the items you have received are Nan Optipro Stage 2. The '2' is supposed to be purple. We have fulfilled the order. Thank you. Question : [Re] Inquiry from sha****Hi. No. I am not referring the ’2’ the original packaging. The one in supermarket shown on right. Yours shown on left. Answer : [Re] Inquiry from sha****Dear customer, we get our stocks from Nestle SIngapore, same as NTUC. We will check with Nestle and get back to you. Question : [Re] Inquiry from sha****Dear customer, we have checked. It is because our good are newer. From Sep 2020 onwards, due to regulatory compliance, designs on tins need to have revised “clean labels” - which is reflected on our tins. Hi, is the NaN 2 formula authentic product? Thanks. Answer : [Re] Inquiry for the item from 234****Dear customer, we receive stocks from the official supplier, Nestle Singapore. Thank you. Question : [Re] Inquiry for the item from 234****Thanks for the clarification.
Answer : [Re] Inquiry for the item from 234****Where is it manufactured ? Answer : [Re] Inquiry for the item from poi****Dear customer, this product is manufactured in Switzerland. Thank you. Hi seller,
When will you have the shop voucher again? I like to order. Answer : [Re] Inquiry for the item from joe****we are unable to advise. do keep a look out. Hi may I check the expiry date thank you. Hi which country is nan 2 manufactured in? I know it’s formulated in Switzerland Hi this is in stock? I ordered from another Qoo10 seller and waited for 12 days. Just need to make sure you have stock. Thanks. Hello! May I check when will you restock nan2 optipro? Answer : [Re] Inquiry for the item from fan****dear customer, do check back next week :) Question : [Re] Inquiry for the item from fan****Answer : [Re] Inquiry for the item from fan****next week monday to friday. hi, the price of SGD47.60 refers to 1 tin or 2 tin? Answer : [Re] Inquiry for the item from 238****Dear customer, we apologise for the late response. The price of $47.60 refers to 1 tin. Thank you. Hi nan 2 HA come with x1tin also? Answer : [Re] Inquiry for the item from tin****Dear customer, we apologise for the late response. NAN 2 HA is only sold on a per tin basis meaning 1 tin. Thank you. Hi seller, I purchase the nan optipro 2 yesterday. Just want to check When will it be shipping out? Hi? I ordered on March 29, but have yet to receive my items? There is Prime next day shipping right? It was advertised as prime next day shipping and you dare to charge 1.99 for shipping but it has been a week. My items are still shipping requested. Have you forgotten about my purchase or what? Answer : [Re] Inquiry related delivery from the****Dear customer, please provide us your order no. Thank you. When will nan 2 ha be restocked? Answer : [Re] Inquiry for the item from jac****Hi, when will the opti pro 2 b back in stock? Answer : [Re] Inquiry for the item from dor****Dear customer, Optipro 2 will be back in stock by the end of this week, please check back again by then. Thank you. hi wats the expiry date for nan 2? Answer : [Re] Inquiry for the item from kit****Dear customer, we are unable to provide you an exact expiry date as we receive fresh stock weekly. But we can guarantee you a shelf life of 6~8 months. Thank you. Answer : [Re] Inquiry for the item from vam****Answer : [Re] Inquiry for the item from Shi****Answer : [Re] Inquiry for the item from spi****Answer : [Re] Inquiry for the item from Sjd****Dear customer, this is from Switzerland. Thank you. Is the Nan 2 you are selling made in Switzerland? Answer : [Re] Inquiry for the item from kel****Dear customer, Nan 2 is made in Switzerland. Thank you. Hi seller, May I know where is NaN 2 manufactured n what us the expiry date? Answer : [Re] Inquiry for the item from xio****When will have stock for stage 2 HA? Answer : [Re] Inquiry for the item from tan****Dear Customer,
This promotion pack is while stocks last. Item is fully sold.
Thanks QooLife Team Do u have the new packaging with longer expiry date? Thanks! Answer : [Re] Inquiry for the item from pac****Dear Customer,
We apologise for the delayed response.
Item is already sold out.
Thanks QooLife Team Answer : [Re] Inquiry for the item from pat****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team Any new batch with longer expiry date? Answer : [Re] Inquiry for the item from Tan****Dear Customer,
These are promo pack item. They all come in the same batch and there is no later batch for this item.
Thanks QooLife Team
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - NESCAFE DOLCE GUSTO NDG Coffee and Tea Capsules (Bundle of 5)
- Item Q&A
| No Grande in drop down list, no stock? TY Answer : [Re] Inquiry for the item from fudastreetHi customer, currently out of stocks now for this flavour. New batch will arrive on 2nd/3rd March. Thank you Answer : [Re] Inquiry for the item from 2boysimQuestion : [Re] Inquiry for the item from 2boysimAnswer : [Re] Inquiry for the item from 2boysimAnswer : [Re] Inquiry for the item from LynHi, may I know when will you restock Cappuccino? Answer : [Re] Inquiry for the item from adHi customer, stocks will be replenished next Wednesday. Thank you Question : [Re] Inquiry for the item from adHi, will cappuccino be replenished today? Cuz I didn't see it in your drop down list. Answer : [Re] Inquiry for the item from adHi customer, we regret to inform you that Cappuccino was short supplied in our shipment this morning. Next batch arrival is to be advised again. But most prob in 1st/2nd week March. Thank you Hi there, may I know when will stock be available for Grande Intenso? Thanks. Answer : [Re] Inquiry for the item from Brownie1314Hi customer, new batch will be replenished on 19th Feb. Thank you Question : [Re] Inquiry for the item from Brownie1314Thank you for the update. Will login again this weekends. Answer : [Re] Inquiry for the item from Brownie1314thank you & have a good day Question : [Re] Inquiry for the item from Brownie1314Hi there, I tried to make payment for the Grande Intenso coffee but was given this error message. Please advise. I had chosen 4 boxes of that and 1 box of other flavour. Answer : [Re] Inquiry for the item from Brownie1314Hi customer, due to the overwhelming orders, we are currently only left with 1 in stocks for Grande Intenso. New batch is arriving on 24th Feb. Thank you & we are very sorry for the inconvenience. Answer : [Re] Inquiry for the item from galaxybaby2012Question : [Re] Inquiry for the item from galaxybaby2012Answer : [Re] Inquiry for the item from galaxybaby2012Answer : [Re] Inquiry for the item from pennytengQuestion : [Re] Inquiry for the item from pennytengAnswer : [Re] Inquiry for the item from pennytengAnswer : [Re] Inquiry related cancel and refund from stephanieAnswer : [Re] Inquiry for the item from m_yap82Hi seller, will you restock the cold brew capsule? Answer : [Re] Inquiry for the item from christina1gohHi customer, stocks for this flavour will be replenished tomorrow. Thank you Question : [Re] Inquiry for the item from christina1gohHappy 牛 year seller. Wishing you a healthy and prosperous year. I am still seeing the cold brew out of stock, have been checking for a few days, not sure if I have missed it though. Will you restock? Answer : [Re] Inquiry for the item from christina1gohTHis flavour is currently our of stocks, however we have placed a new order with Nestle Singapore and are expecting new batch to arrive on 18th Feb. Do check back again! Wishing you a Happy Lunar Year Year as well! Hai...may i know if these product got halal cert? Answer : [Re] Inquiry for the item from nurulhuda_jaafarHi customer, only selected flavours are halal. Thank you Question : [Re] Inquiry for the item from nurulhuda_jaafarMay i know what flavor?tq Answer : [Re] Inquiry for the item from nurulhuda_jaafarHi customer, we just checked with Nestle Singapore and all flavours are halal certified and comes with the halal logo. Thank you Answer : [Re] Inquiry for the item from FunAnswer : [Re] Inquiry for the item from CherAnswer : [Re] Inquiry for the item from cherrysherie89Do u have risteretto ardenza intenso pls. Answer : [Re] Inquiry for the item from judithhalimHi customer, this flavour is current out of stocks. New batch will arrive in 1~2 weeks. Thankyou Hai...may i know if these product got halal cert? Answer : [Re] Inquiry for the item from nurulhuda_jaafarHi customer, only selected flavours are halal certified. Thank you Hi is Chococino gonna be available soon? Answer : [Re] Inquiry for the item from selujHi customer, this flavour Chococcino was short-supplied in our new shipment today. We have placed a new order and next batch is expected to arrive on 9th/10th Feb. Thank you Hi , when will you restock grande intenso? thanks! Answer : [Re] Inquiry for the item from ongwenxiHi customer, this flavour is currently out of stocks at Nestle Singapore side. Next batch is expected to arrive end Feb. Thank you May i know when will Risetto Ardenza have stock? Answer : [Re] Inquiry for the item from huichinHi customer, this flavour is expected to be available in 1st week of March 2021. Thank you. Hi. May i know when will be a restock of the other coffee (currently sold out)? Purchased many times before. Answer : [Re] Inquiry for the item from eileilchewHi customer, Ristretto and Grande Intenso are currently out of stocks at brand side. We expect next batch to be available in 1~2 weeks time. Thank you May I know when Grande Intenso and Chococino will be replenished? Answer : [Re] Inquiry for the item from Rachel ChangHi customer, these 2 flavours are currently out of stocks at Nestle Singapore. Next batch arrival is not advised yet. However we estimate stocks to be replenished in 1.5~2 weeks time. Thank you Answer : [Re] Inquiry for the item from d3m1_teoAnswer : [Re] Inquiry for the item from suchinQuestion : [Re] Inquiry for the item from suchinAnswer : [Re] Inquiry for the item from suchinWhen will have stock for green tea, chocochino and Lungo? Answer : [Re] Inquiry for the item from henry_ivHi customer, green tea latte has been discountiued by Nestle Singapore. Chococcino and Lungo are currently out of stocks at the moment, next batch will be arriving in 1~2 weeks time. Thank you. hi would there be restock for ristretto ardenza ? thank you Answer : [Re] Inquiry for the item from magkwlHi customer, this flavour will be replenished on 23rd Jan morning. Thank you Hello seller, any update on Grande Intenso restock? Thank u Answer : [Re] Inquiry for the item from Bluebeetle1004Hi customer, we regret to inform you that this flavour is currently out of stocks at Nestle Singapore. New batch arrival may be in 1~2 weeks time. Thank you. Question : [Re] Inquiry for the item from Bluebeetle1004Answer : [Re] Inquiry for the item from Bluebeetle1004Answer : [Re] Inquiry for the item from lebornnQuestion : [Re] Inquiry for the item from lebornnAnswer : [Re] Inquiry for the item from lebornnQuestion : [Re] Inquiry for the item from lebornnAnswer : [Re] Inquiry for the item from lebornnWhen will chococino be restocked? Answer : [Re] Inquiry for the item from PhotomomHi customer, this flavour is currently out of stocks at Nestle Singapore. Next batch arrival may be in 1~2 weeks time. Thank you. Question : [Re] Inquiry for the item from PhotomomAlright. Thanks for the prompt response :) Answer : [Re] Inquiry for the item from PhotomomHi, May I know when Grante Intenso and Chococino will be replenish?
Thanks. Answer : [Re] Inquiry for the item from Rachel Changitll be back in stock next week :) Hi, when will chococino be available? Answer : [Re] Inquiry for the item from MandyHi customer, next batch will arrive on 19th Jan. Thank you. Hi, can I know when you have stocks for americano? Answer : [Re] Inquiry for the item from mandy.chen23Hi customer, stocks will be replnished by today at midnight. Thank you. Answer : [Re] Inquiry for the item from EHQuestion : [Re] Inquiry for the item from EHAnswer : [Re] Inquiry for the item from EHQuestion : [Re] Inquiry for the item from EHHi,
May I know when Cappuccino, Grande Intenso, Chococino will be replenished?
Thanks.
Regards, Rachel Answer : [Re] Inquiry for the item from Rachel ChangHi customer, item will be replenished on 14th Jan, do check back again. Thank you When is the unsweetened latte stocks coming in? Answer : [Re] Inquiry for the item from jerlynlinHi customer, new batch will arrive on 14th Jan. Thank you, Answer : [Re] Inquiry for the item from janiceteostHi customer, new batch will nbe replenished on 14th Jan. Thank you. Hi. May I know when will americano, green tea latte and mocha be replenished? Thank you :) Answer : [Re] Inquiry for the item from j0reenHi customer, new batch will be replenished on 14th Jan. Green tea latte has been discontinued. Thank you! Hey there! Do you know when you will have Americano back in stock Answer : [Re] Inquiry for the item from penny.punHi customer, stocks will be replenished on Saturday morning. Do check back again. Thank you Hi when will you restock Americano ? Answer : [Re] Inquiry for the item from aho6125Hi customer, new stocks will be replenished tomorrow. Thank you. Answer : [Re] Inquiry for the item from KQuestion : [Re] Inquiry for the item from KAnswer : [Re] Inquiry for the item from KHi seller, may I know when will you restock chococino? Answer : [Re] Inquiry for the item from jasminetshHi customer, stocks will be replnished tomorrow. Thank you. Answer : [Re] Inquiry for the item from abbPlease advise expiry date for the attached item. Answer : [Re] Inquiry for the item from korinekongDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Please advise expiry for the attached item Answer : [Re] Inquiry for the item from korinekongDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Answer : [Re] Inquiry for the item from AZAnswer : [Re] Inquiry for the item from t.geraldineHi,
I would like to order Cappuccino. May I know when will it restock? Answer : [Re] Inquiry for the item from Rachel ChangHi customer, new stocks will be replenished on thursday morning. Do check back again. Thank youl. Answer : [Re] Inquiry for the item from 2boysimAnswer : [Re] Inquiry for the item from 2boysimAnswer : [Re] Inquiry for the item from ebay938Answer : [Re] Inquiry for the item from billieannekhooDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Answer : [Re] Inquiry for the item from billieannekhooDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Hi. Keen to get both au lait and au lait intenso. But normal au lait option is not available. Do I have to wait for a restock? Answer : [Re] Inquiry for the item from MeDear customer, new batch of stocks is expected to arrive on Thursday/Friday, Thank you. Question : [Re] Inquiry for the item from MeAnswer : [Re] Inquiry for the item from MeThank you for your order, stocks have arrived earlier than expected! Hi, how can I use your $3 off discount coupon ? Answer : [Re] Inquiry from karenchin_97Dear customer, the cart coupon is only applicable for non-discounted items. Thank you. Cafe Au Lait and green tea when will have stock Answer : [Re] Inquiry for the item from henry_ivDear customer, new batch will be replenished this Thursday/Friday. Thank you. Hi, the dail!ydeal not $39.90? When I want to place the order, it was $49.90. Answer : [Re] Inquiry for the item from hoysreiDear customer, kindly try to refresh & place the order again. Thank you. Answer : [Re] Inquiry for the item from white_wint3rAnswer : [Re] Inquiry for the item from basilkuahAnswer : [Re] Inquiry for the item from LimeWhen is the expiration date Answer : [Re] Inquiry for the item from BuyerDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Answer : [Re] Inquiry for the item from daniel16032602Wen will green tea lattes restock ? Any time soon? Answer : [Re] Inquiry for the item from pauline_nglfDear customer, we are notified by Nestle Singapore that green tea latte is currently out of stocks and discontinued. You may want to consider other available flavours. Thank you. Answer : [Re] Inquiry for the item from jsmomentsAnswer : [Re] Inquiry for the item from jjitah1966Question : [Re] Inquiry for the item from jjitah1966Exp date?
The price is include 5 box?? Answer : [Re] Inquiry for the item from RosDear customer, we can only guarantee a shelf life of approximately 3 months from delivery. The price is for 5 boxes only, there will be an additional cost if you include the 6th box. Thank you. Exp date?
The price is include 5 box?? Answer : [Re] Inquiry for the item from RosDear customer, we have responded to your latest inquiry. Please kindly refer to that instead. Thank you. Hi, May I know the expiry date? Answer : [Re] Inquiry for the item from acmyDear customer, we can only guarantee you a shelf life of approximately 3 months from delivery. Thank you. Hi Seller,
What is the expiry date for Mocha, Cappucino and Green Tea latte? Since we do not drink daily, normally we only can finish all then after 6 months
Rgds Don Answer : [Re] Inquiry for the item from devanath ongDear customer, we can only guarantee you a shelf life of approximately 3 months from delivery. Thank you. Hi may i know when will chococino restock comes? Answer : [Re] Inquiry for the item from jing_jing_0401Dear customer, please kindly check back again next week. Thank you. Answer : [Re] Inquiry for the item from AileenAnswer : [Re] Inquiry for the item from Aileenhi when is the expiry date for your capsule Answer : [Re] Inquiry for the item from fadhilgunDear customer, we can guarantee you a shelf life of approximately 3 months. Thank you. Order no. 329742703 And Order no. 329742704 May I know when will it be delivered? I have ordered is n 12/10. I thought it is next day delivery! Answer : [Re] Inquiry related delivery from yvonne_asialifeDear customer, we apologize for the delay. We are packing your orders and will be shipped out very soon. Thank you. When does the greentea latte stocks coming? Answer : [Re] Inquiry for the item from lmr437803Dear customer, pelase kindly check back again on 7th Oct. Thank you. Hi, can I ask if you’ll ever bring back milk tea / chai? It used to be on here but have been removed for quite a while already. Answer : [Re] Inquiry for the item from sarahadlinaDear customer, the Milk Latte flavor has been discontinued by Nestle Singapore. Thank you. May i know when is the expiry date?
Is there a way to order for 8 boxes? Answer : [Re] Inquiry for the item from sindykoh18Dear customer, expiry date is at least 3 months from delivery date. You may order up to 15 qty per order. Thank you. Answer : [Re] Inquiry for the item from kellyDear customer, we can guarantee you a shelf life of 3 months at least. Thank you. Answer : [Re] Inquiry for the item from love_milk tea and tea latte not available? when will have stock? Answer : [Re] Inquiry for the item from goeyrachelDear customer, Nestle Singapore has discontinued the flavour. There will no longer be any stock for this. Thank you. Hi Seller,
Is all the coffee capsules can be use by Nescafe Dolce Gusto Piccolo coffee machine? Answer : [Re] Inquiry for the item from howjennifer84Dear customer, the Dolce Gusto Genio II Coffee Machine we are currently selling is suitable for the Nestle Dolce Gusto Capsules. Question : [Re] Inquiry for the item from howjennifer84Hi Seller,
So this capsukenis not suitable for my current Nescafe Dolce Gusto Piccolo Machine? I'm not buying any machine as I already have one. I have attached the machine I have own. Answer : [Re] Inquiry for the item from howjennifer84Dear customer, as we are unsure. Please kindly reach out to the brand's customer service via this link below for further assistance. https://www.dolce-gusto.com.sg/pages/info-and-service/contact-us.html
Thank you. Answer : [Re] Inquiry for the item from chuachielingHi seller,
may I know when will the green tea stock arrive?
Thanks! :) Answer : [Re] Inquiry for the item from dingruokun13Dear customer, please kindly check back again by 9th Sept. Thank you. Question : [Re] Inquiry for the item from dingruokun13Answer : [Re] Inquiry for the item from dingruokun13Answer : [Re] Inquiry for the item from qiuli.heeHi when is the next restock for cappuccino? Answer : [Re] Inquiry for the item from estherHi customer, new batch will arrive this friday, do check back again on Saturday morning for stocks to be replenished on site. Thank you. Answer : [Re] Inquiry for the item from lclHi, when will grande intenso be restock? Answer : [Re] Inquiry for the item from hazezy12Dear customer, please kindly check back again by 3rd Sept. Thank you. Answer : [Re] Inquiry for the item from JoanneHi. When will green tea latte be restocked? Answer : [Re] Inquiry for the item from andrewgoh1990Dear customer, please kindly check back by next week. Thank you. Answer : [Re] Inquiry for the item from ivyen1009Question : [Re] Inquiry for the item from ivyen1009Answer : [Re] Inquiry for the item from ivyen1009Hi, when will Au Lait Intenso be restock? Answer : [Re] Inquiry for the item from sharonsandralauDear customer. please kindly check back again by next week. Thank you. Hi Seller, I saw that there are stock for Cafe Au Lait Intenso this morning and it is gone now. Any more stock coming in? Answer : [Re] Inquiry for the item from xinstarDear customer, please kindly check back again on the first week of Sept. Thank you. Hi, when will mocha be restocked? Also are the Starbucks capsules compatible with Nescafé piccolo machine? Answer : [Re] Inquiry for the item from leeDear customer, please kindly check back again on the 1st week of Sept for the Mocha capsules. The Genio II coffee Machine which we are currently selling are very compatible with teh Starbucks Capsules. Thank you. Dear seller, do you ship to Malaysia? Answer : [Re] Inquiry related delivery from cheersjyDear customer, we regret to inform you that delivery is limited to Singapore at the moment. We hope to ship out items overseas as soon as this pandemic eases up! Question : [Re] Inquiry related delivery from cheersjyAnswer : [Re] Inquiry related delivery from cheersjyHi seller, when will au lait intenso be restocked? I missed the recent order :( Answer : [Re] Inquiry for the item from cookiemonsterlimDear customer, please kindly check back again in 27th Aug. Thank you. Hi I saw that there is only 2 boxes of cafe au lait intenso left. When is the next restock? Answer : [Re] Inquiry for the item from estherDear customer, please kindly check back again tomorrow. Thank you. Question : [Re] Inquiry for the item from estherAnswer : [Re] Inquiry for the item from estherDear customer, we will be restocking by tomorrow. Please check back on 27th Aug. Thank you. What's the expiry date for cappuccino and cafe au lait? Answer : [Re] Inquiry for the item from trisaongDear customer, expiry date is at least 5 months. Thank you. Hi, when will u restock green tea latte? Answer : [Re] Inquiry for the item from jivianwongHi customer, we will be replenishing this flavour end this week. Do check back again, thank you! Hi when will au lait intense and Americano be restocked? Answer : [Re] Inquiry for the item from slippylimnHi customer, we will be replenishing both flavours end this week. Do check back again, thank you!
Answer : [Re] Inquiry for the item from henry_ivAnswer : [Re] Inquiry for the item from azizbasWhen would au liat intense be restocked? :) Answer : [Re] Inquiry for the item from wyokekengHi customer, we will be re-stocking in the next 2 days. Do check back again on Wednesday, thank you!
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![[T2Tea] 2020 Christmas Edition*Clearance Stocks*Teabags / Loose Leaf / Tea Gifting / Tea+Teaware Set](https://gd.image-gmkt.com/li/351/089/1584089351.g_260-w-st_g.jpg) - [T2Tea] 2020 Christmas Edition*Clearance Stocks*Teabags / Loose Leaf / Tea Gifting / Tea+Teaware Set
- Item Q&A
| Hi Seller, your tea wares looks beautiful, do you sell them? Answer : [Re] Inquiry for the item from aisuanteoDear Customer, we are sorry that the tea wares set has been sold out. We left with tea gifting sets and Xmas tea.
Thank you very much Question : [Re] Inquiry for the item from aisuanteodoes tea gifting sets comes with the cup? Answer : [Re] Inquiry for the item from aisuanteoDear Customer, the tea gifting doesn't include cup. You might refer to the item description for the details.
Thank you very much Question : [Re] Inquiry for the item from aisuanteoHi seller, may I know when are you going to re-stock the tea wares set? I like your cups:) Answer : [Re] Inquiry for the item from aisuanteoDear Customer, there will not be any restock of Xmas tea wares set.
Thank you very much Answer : [Re] Inquiry for the item from meHi my order number is 332969527. It is already 5 days and no arrangement has been made for the items to be delivered. Can I check when will you ship the items out? Answer : [Re] Inquiry related delivery from hui_xian21Dear Csutomer, we are very sorry for the delay. We did update you on the shipment delay notice and update. The confirmation from T2 is that the delivery will arrive in our warehouse. We will update you once your order is packed .
Thank you very much
Hi there
When is the restock for Advent Calendar?
Previously purchased 2 sets Answer : [Re] Inquiry for the item from kiefereva2004Dear Customer, we will have the replenishment from T2 on 16 Dec. You might want to do pre-order now.
Thank you Answer : [Re] Inquiry for the item from marytteoAnswer : [Re] Inquiry for the item from akwAnswer : [Re] Inquiry for the item from teng0206Question : [Re] Inquiry for the item from teng0206Answer : [Re] Inquiry for the item from teng0206Answer : [Re] Inquiry for the item from geraldine_chiaQuestion : [Re] Inquiry for the item from geraldine_chiaAnswer : [Re] Inquiry for the item from geraldine_chiaQuestion : [Re] Inquiry for the item from geraldine_chiaAnswer : [Re] Inquiry for the item from geraldine_chiaQuestion : [Re] Inquiry for the item from geraldine_chiaMay I know when is the expiry date for mulled wine magic. Answer : [Re] Inquiry for the item from paulineycwDear Customer, we have the exp date indicated in the option. The exp date for Mulled Wine Magic is April 2022.
Thank you pls provide info on what is in thiis package ? just lose tea leaves ? tea bags ? cup ? what are you selling ? Answer : [Re] Inquiry for the item from annieDear customer, we are selling loose tea leaves. Please kindly check the item description in the listing for more information. Thank you. Question : [Re] Inquiry for the item from annieyes i understand, is it just lose tea leaves ? is there anything else that comes with it ? is it a gift pack ? am quite confused. especially after reading all the other customer feedback. Answer : [Re] Inquiry for the item from annieDear customer, we are only left with available stocks for the loose tea leaves. There are no restock on other items as this listing is a clearance sales. Thank you. Question : [Re] Inquiry for the item from anniedoes it come with a gift box ? or jus tea leaves ? Answer : [Re] Inquiry for the item from annieDear customer, it is only the loose leaf. There is no more gift box. Thank you. Answer : [Re] Inquiry for the item from KMay I know when is the expiry date for the loose leaf tea? Answer : [Re] Inquiry for the item from evelynkok1997Dear customer, the expiry date is on 2022. Thank you. Answer : [Re] Inquiry for the item from juansharonHi, purchase today able to receive tml 23 Dec? Answer : [Re] Inquiry related delivery from ten****Hi Customer, yes, stocks are in put warehouse. The QX Quick option allows you to order today for delivery today or tomorrow. Thank you. Hi, how fast is the delivery? Can self collect? Answer : [Re] Inquiry related delivery from she****Hi Customer, delivery can be made on the same say of order if you select the QX Quick option :) R u going to restock 20 moments of wonders? Answer : [Re] Inquiry for the item from ele****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team
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![[Abbott]【Single tin】Ensure Powder/ Life 850g – For Singapore market](https://gd.image-gmkt.com/li/276/209/1589209276.g_260-w-st_g.jpg) - [Abbott]【Single tin】Ensure Powder/ Life 850g – For Singapore market
- Item Q&A
| I bought chocolate and strawberry. May I know is it only singapore favor has "less sweet" Answer : [Re] Inquiry for the item from mpk_sarahHi customer, for better assistance, please kindly contact Abbott Careline at +65 6278 6220 (Monday – Friday, 9am to 5pm) and their nutrition specialists will help to address your concern(s). Question : [Re] Inquiry for the item from mpk_sarahSo simple, you check your product, which favor has the word less sweet under the red word "HMB", you check your stock you can see Answer : [Re] Inquiry for the item from mpk_sarahVanilla, Wheat and Coffee variants come with the Less Sweet choice. Question : [Re] Inquiry for the item from mpk_sarahOK. Thanks. These are from Singapore Answer : [Re] Inquiry for the item from mpk_sarahYes these are for Singapore market. Thank you May I know what is the giftable item ? Answer : [Re] Inquiry for the item from weiliHi customer, there are currently no free gifts with purchase. Thank you Hi seller When will coffee flavour be restock? Thanks Answer : [Re] Inquiry for the item from agneskoklcHi customer, coffee will be re-stocked tomorrow, 18th. Thank you Question : [Re] Inquiry for the item from agneskoklcAnswer : [Re] Inquiry for the item from agneskoklcHi Seller, can u pls advise when u will be restock of Ensure Life wheat? Thank u. Answer : [Re] Inquiry for the item from lwlHi customer, stocks will be replenished today. Thank you Answer : [Re] Inquiry for the item from tanstephanie99Hi, what's the difference ensure powder and ensure life? Answer : [Re] Inquiry for the item from florenzeHi customer, for better assistance, please kindly contact Abbott Careline at +65 6278 6220 (Monday – Friday, 9am to 5pm) and their nutrition specialists will help to address your concern(s). Thank you Hi, which type is for diabetics? Answer : [Re] Inquiry for the item from CloI'm looking at glucerna for diabetics, may I know which one in your list is referring to the glucerna diabetics? Thanks Question : [Re] Inquiry for the item from CloAll glucerna is suitable for diabetics Can I use cart coupon for this item? I had tried to utilised the cart coupon but not accepted. Answer : [Re] Inquiry for the item from cmchong20since it is not accepted, u are unable to ultilise Hi can I know the expiry date for ensure vanilla? Answer : [Re] Inquiry for the item from bonzonannHi customer, expiry is in 2022. Thank you Answer : [Re] Inquiry for the item from JasmineHi customer, the free shaker is not available anymore. Thank you Hi. Which is suitable for diabetes? Is the kettle still available? Thanks Answer : [Re] Inquiry for the item from iteo74Hi customer, we strongly recommend that you get the advice from a professional nutritionist/doctor on this. The free shaker promo pack has been fully redeemed. Thank you. Question : [Re] Inquiry for the item from iteo74How about the free kettle? Is it fully redeemed as well? Answer : [Re] Inquiry for the item from iteo74Kettle is for JNJ items only. Does all come with shaker? Can I choose ble colour? Answer : [Re] Inquiry for the item from ChengzxvioletHi customer, the shaker set has been fully redeemed. Thank you Answer : [Re] Inquiry for the item from shirHi, When is the expiry date for the wheat flavor? Answer : [Re] Inquiry for the item from evolbizHi customer, expiry date is on 2022. Thank you. May I have the expiry date for coffee ensure please? Thanks Answer : [Re] Inquiry for the item from mousephoenixHi customer, expiry is in 2022. Thank you. Question : [Re] Inquiry for the item from mousephoenixAnswer : [Re] Inquiry for the item from mousephoenix请问你40岁到70岁还有别的口味吗 如果没有还可以选择哪一个比较适合 谢谢你 Answer : [Re] 来自chengkw26会员的商品咨询。Hi customer, both Ensure Life, Glucerna and NutriVigor are suitable for ages between 40-70. We strongly suggest that you speak to a doctor/nutritionist to get more professional advice on which formula is more suitable for your needs. Thank you. Answer : [Re] Inquiry for the item from LynHi. This comes with free shaker? Answer : [Re] Inquiry for the item from ChengzxvioletHi customer, no, shaker packs have been fully redeemed. Thank you. Dear seller What is the expiry date of Ensure Wheat? Thanks Answer : [Re] Inquiry for the item from lauratiangDear customer, expiry for current batch is in 2022. Thank you. Hi seller, I just want to be sure, please confirm these products you are selling are manufactured in which country? Thanks Answer : [Re] Inquiry for the item from angelmay0303Hi customer, Ensure life (except for Strawberry & Choc - Spain) is manufactured in Singapore. Glucerna is manufactured in The Netherlands. Thank you. Answer : [Re] Inquiry for the item from c4charlynHello, do u have ensure acti m+ milk powder? Answer : [Re] Inquiry for the item from tune4deathHi customer, Acti M has now been discontinued by Abbott Singapore. Thank you. what is the expiry date ? Answer : [Re] Inquiry for the item from sini1982Dear customer, expiry date is in 2022. Thank you. I refer to order no. 332899997 & 332899998, please give different colors of the free shaker for each of this order, 1 red & 1 transparent shaker. Thank you very much. Answer : [Re] Inquiry for the item from april.leeItem is given at random. You may not rcv ur desired colors. Answer : [Re] Inquiry for the item from tshtan88Question : [Re] Inquiry for the item from tshtan88Expiry date for ensure life wheat? Answer : [Re] Inquiry for the item from saDear customer, we guarantee at least 6 months of expiry from date of delivery. Thank you. Hi seller, May I know what is the expiry date for both Glucerna Wheat 850g & chocolate 400g. Thanks! Answer : [Re] Inquiry for the item from kygy_0712Dear customer, we guarantee at least 6 months of expiry from date of delivery. Thank you. Hi Seller,
I have placed an order for 2 sets of Glucerna, Wheat + Choco 400gr on last Saturday, December 12th 2020 under (Cart no. 140980552) with the next day delivery. Based on the delivery selection which i supposed to receive the goods by last Sunday but until today Monday, 14th Dec 2020. I have yet received the order. Kindly advise ... as i need it urgently to send it to my elderly relative in overseas. Thank you Answer : [Re] Inquiry related delivery from dianwongHi customer, we apologize for the hold up. your order is on its way and delivery should reach you soon. Thank you.
Question : [Re] Inquiry related delivery from dianwongHi Seller, you said my order is on the way but until now i have not received it yet. Can i have it tonight ? Answer : [Re] Inquiry related delivery from dianwongYes, delivery should reach you by tonight. Thank you Hi, I’m unable to apply the $3 coupon as shown as per attached. Please advise why can’t be applied. Thanks Answer : [Re] Inquiry from gbyeverHi customer, this listing is already on promo pricing at $32.50 hence it is not applicable for further coupons. Thank you. Question : [Re] Inquiry from gbyeverSince it’s already promo price then why u post $3 shop coupon below the promo price? Recently I ordered 2x4 tins during promo but still allow cart discount of $13 Answer : [Re] Inquiry from gbyeverHi customer, the $3 off $30 is only applicable for Kao brand items. Thank you. Hi, buy the vanila ensure, still have free bottle shaker or container ? Thanks. Answer : [Re] Inquiry for the item from qoolife supporterHi customer, we currently are only left with Ensure Strawberry that comes with the free shaker. Thank you. Why I select delivery next day @$1.99 but still charged shipping fee $3.99 instead of $1.99. I thought I’ve chose wrongly so tried many times but still the same. Please check your system Answer : [Re] Inquiry related delivery from gbyeverDear customer, are you able to provide us the screenshots of the details and your order no.? We would like to look into it. Thank you. Answer : [Re] Inquiry for the item from epb755Thought the order comes with the shake bottle, but did not receive the bottle. I hv ordered 2 tins. Answer : [Re] Inquiry for the item from dorisalesaundreaDear customer, may we have your order no. to check please? Thank you. Can use hot water for ensure life? Answer : [Re] Inquiry for the item from audreywgfDear customer, we recommend using warm water. Thank you. What is the expiry date for ensure life chocolate? Answer : [Re] Inquiry for the item from audreywgfDear customer, we guarantee at least 8 months of expiry from date of delivery. Thank you.
Answer : [Re] Inquiry from jhoHi Seller
the Nutrivigor is out of stock ? When is it available? I would like to order for 4 cans Answer : [Re] Inquiry for the item from weiliDear customer, please kindly check back again. Thank you. Question : [Re] Inquiry for the item from weiliAnswer : [Re] Inquiry for the item from weiliHi, will there be a restock of Ensure life - coffee + shaker set? Thanks Answer : [Re] Inquiry for the item from yellowbear0305Dear customer, Coffee + shaker set has been sold out. Thank you! Hi can this help with weight loss, is it a meal supplement shake>? Answer : [Re] Inquiry for the item from LonerDear customer, we kindly suggest that you consult a health professional about this. Thank you. Answer : [Re] Inquiry for the item from annreyes81Can I know the expiry date for the Ensure Life (HMB less sweet) if ordered 3 bottles? When would this promotion ends? Waiting for your response. Thank you! Answer : [Re] Inquiry for the item from jas3_komDear customer, we can guarantee at least 8 months of expiry. Thank you. Answer : [Re] Inquiry for the item from saHi Seller Placed my order on the 19 NOV for 2 tins of Ensure Nutrivigor (Order Summary (Date : Nov 19, 2020 / Cart no. : 140461642) May I know when can I receive my shipment? Thank you Answer : [Re] Inquiry related delivery from ChristineHi customer, we apologize for the hold up. your order is on its way and delivery should reach you soon. Thank you.
Thank you for the response. When will the offer price of $32.50 per can ends? Answer : [Re] Inquiry for the item from sookbing15Dear customer, current promo price will end on 25th Nov or earlier. Thank you. Dear seller, I placed my order on 16 Nov, till today the status of the order is still shipping requested. Has the order been processed?
Order number - 331534990
Kindly advise . Answer : [Re] Inquiry related delivery from sookbing15Hi customer, your order is on its way and delivery should reach you soon. Thank you.
Answer : [Re] Inquiry for the item from Gene2018Hi, I would like to order the Nutrivigor. Could you please advise the country of manufacture? Is it Netherlands? How about the exprIry date? Appreciate your advice. Thanks. Answer : [Re] Inquiry for the item from reggieDear customer, the country of Manufacture is Singapore and the expiry date is 5-8 months from the manufacturing date. Thank you. Question : [Re] Inquiry for the item from reggieThank you for your response but it doesnt answer my query. You mentioned that expiry date is 5-8 months from manufacturing date SO when is the manufacturing date since you cant give me a direct answer on your expiry date?? Answer : [Re] Inquiry for the item from reggieThank you for your response but it doesnt answer my query. You mentioned that expiry date is 5-8 months from manufacturing date SO when is the manufacturing date since you cant give me a direct answer on your expiry date?? Question : [Re] Inquiry for the item from reggieDear customer, the manufacturing date is indicated on the tin. However we are unable to provide you the exact manufacturing date as we receive fresh batches every week. Thank you. Answer : [Re] Inquiry for the item from reggieDear customer, we have fresh batch of stocks arriving from Abbott Singapore on a weekly basis. The exipiry date is usually more than 8 months on. What we can guarantee is at least 8 months of expiry to customers. Thank you. Hello! May I know when is the expiry date? Answer : [Re] Inquiry for the item from michrachelDear customer, we can guarantee you a shelf life of 5-8 months from delivery date. Thank you. Answer : [Re] Inquiry for the item from nerintanucjhPlease let me know when you can send my item ??? Answer : [Re] Inquiry for the item from changailengDear customer, sorry for the delay. We are currently packing your order and you should receive it by today or tomorrow. Thank you. Answer : [Re] Inquiry related delivery from yQuestion : [Re] Inquiry related delivery from yAnswer : [Re] Inquiry related delivery from yAnswer : [Re] Inquiry for the item from lutfiahhlutfiahhHi, What is the expiry date for glucerna vanilla? Answer : [Re] Inquiry for the item from evon_tanDear customer, we guarantee at least 6 months of expiry from date of delivery. Thank you.
Answer : [Re] Inquiry for the item from CzAre you official Abbott store Answer : [Re] Inquiry for the item from sd.lindaDear customer, our products are procured directly from Abbott Singapore Official Store. Thank you. Answer : [Re] Inquiry for the item from lingchew77AS PER YOUR INSTRUCTION, I ORDERED 3 TINS BUT WAS STILL REJECTED, AS ORDER EXCEEDS THE MAXIMUM QUANTITY ALLOWED. Answer : [Re] Inquiry for the item from icucwecuDear customer, could you kindly reach out to Qoo10 Customer service for further assistance on this issue? We are unable to resolve this issue on our end. This is their contact info: Email: help@qoo10.com Contact no.: 6500-4440
We are very sorry about the inconvenience caused. Thank you. Hi, pl advise expiry date for Ensure Life - Strawberry and Wheat. Thanks. Answer : [Re] Inquiry for the item from aa10citiDear customer, the expiry date is approximately 5~8 months from delivery. Thank you. Answer : [Re] Inquiry for the item from huilingQuestion : [Re] Inquiry for the item from huilingAnswer : [Re] Inquiry for the item from huilingQuestion : [Re] Inquiry for the item from huilingAnswer : [Re] Inquiry for the item from thunder24Hi
When will Ensure Life Coffee favour be available again? Answer : [Re] Inquiry for the item from jookeangDear customer, please kindly check back again on 5th Nov. Thank you. TRIED ORDER 4 TINS {2 VANILLA + 2 CHOCOLATE) JUST NOW AND SAME PROBLEMS OCCURRED. HOW YOU MANAGE TO ORDER 3 TINS WITHOUT ANY PROBLEMS IS A MARVEL. Answer : [Re] Inquiry for the item from icucwecuHello, sorry we dont understand wht you mean. But you can only order a maximum of 3 tins. Answer : [Re] Inquiry for the item from sherbrineBy my age of 44 can I take take ensure drink I need camluim drink. Answer : [Re] Inquiry for the item from sweeties_annaDear customer, we highly recommend that you consult a healthcare professional for this. Thank you. AS REQUESTED, PLEASE SEE ATTACHED Answer : [Re] Inquiry for the item from icucwecuDear customer, you are able to purchase up to 3 qty for this listing. However you are not eligible for coupon usage and there is no more 10/150 coupon. Thank you.
AS REQUESTED, PLEASE SEE ATTACHED. Answer : [Re] Inquiry for the item from icucwecuDear customer, we have responded to your latest inquiry please kindly refer to that instead. Thank you. Hi can you please remove the daily deal so that I can apply the Qoo10 $20 cart coupon today. Answer : [Re] Inquiry for the item from sherbrineDear customer, sorry but we are unable to remove the daily deal. Please kindly keep an eye out when the daily deal promotion is off. Thank you. Answer : [Re] Inquiry from tykprwagAnswer : [Re] Inquiry for the item from peiling912Hi, when is the expiry date of Vanilla? thx Answer : [Re] Inquiry for the item from Lingwl2002Dear customer, we can only guarantee you a shelf life of 5~8 months from delivery. Thank you. Question : [Re] Inquiry for the item from Lingwl2002Answer : [Re] Inquiry for the item from Lingwl2002ADVERTISEMENT READ AS FOLLOWS: FREE SHIPPING ABOVE $60.00 AND $10.00 DISCOUNT WITH MINIMUM $150.00 SPENT. CANNOT ORDER 2 OR 5 TINS. MESSAGE READ THAT ORDER EXCEEDS QUANTITY. TRIED CONTACT QOO10 FOR HELP BUT TO NO AVAIL. YOUR MARKETING PERSONNEL SHOULD LIAISE WITH QOO10 TO SOLVE THIS ISSUE. Answer : [Re] Inquiry for the item from icucwecuDear customer, please kindly provide us an image of the error message. Thank you. Is there palm oil in the ingredient list? Answer : [Re] Inquiry for the item from topclcDear customer, there is no palm oil in the ingredients list. Thank you Hello do u have the Acti M? Answer : [Re] Inquiry for the item from lohyiqiHi customer, we do not offer this anymore as Acti M2 has been discontinued by Abbott Singapore. Thank you. Hi. Is the milk is SG source??? Answer : [Re] Inquiry for the item from Emilykoh76Hi customer, our Ensur life stocks are directly purchased from Abbott official store Singapore. Product is manufactured in Singapore. Thank you. Hi, when is the expiry date for this batch? Answer : [Re] Inquiry for the item from evolbizDear customer, we guarantee at least 6 months of expiry from date of delivery. Thank you. Question : [Re] Inquiry for the item from evolbizAnswer : [Re] Inquiry for the item from evolbizhi.. when will u restock ensure life vanilla? Answer : [Re] Inquiry for the item from belleDear customer, we have stock available for this variant. Please kindly check back again. Thank you. Answer : [Re] Inquiry for the item from User5708ODER ABOVE $150.00 GET $10.00 FURTHER DISCOUNT. ORDER ABOVE $60.00 ENJOY FREE SHIPPING. THAT'S WHAT YOU ADVERTISED. BUT I CAN'T ORDER 5 TINS TO ENJOY THE EXTRA DISCOUNT NEITHER CAN I ORDER 2 TINS TO ENJOY FREE SHIPPING. SO WHAT ARE YOUR ADVERTISEMENT ALL ABOUT?????? Answer : [Re] Inquiry for the item from icucwecuDear customer, please kindly reach out to Qoo10 Customer service about the free shipping as we are unable to resolve this issue on our end. The only discounts that can be applied are the shop coupons and sometimes the cart coupons. Here is the contact info for Qoo10 Customer Service. Email: help@qoo10.com Contact no.: 6500-4440
Sorry for any inconvenience caused. Thank you. Hi, when is the expiry date for ensure life vanilla? Answer : [Re] Inquiry for the item from BananaDear customer, we can only guarantee you a shelf life of 5~8 months from delivery.
Thank you. Buy above $150 ,have $10 discount ? Answer : [Re] neo Wendy 会员的咨询。Dear customer, we are currently not running any promotions/discounts for this listing. Thank you. Hi, May I know what's the difference between Ensure milk powder vanilla and Ensure Life vanilla? Answer : [Re] Inquiry for the item from owl_low_coolDear customer, Ensure Powder is Halal. For more product information, please kindly scroll down to the item description. Thank you. Hi Seller,
Please kindly confirm that the Ensure Life strawberry and vanilla is "HMB Less Sweet" type, before I order. The picture on your post the vanilla type shows "Less sweet" but the Strawberry type doesn't show "Less sweet". (See picture)
I've purchased once the last time and they were not "Less sweet type". (Probably they are old stock)
Please confirm. Thank you. Answer : [Re] Inquiry for the item from stevenlkrDear customer, Less Sweet is applicable only for Ensure Life Vanilla, Wheat and Coffee – these are the 3 flavours where Abbott lowered the sugar content vs the previous non-HMB formulation. Strawberry and Chocolate are the same level vs the previous non-HMB formulation. Thank you. H, Is the Ensure Life strawberry or vanilla "HMB less sweet" type? Answer : [Re] Inquiry for the item from stevenlkrDear customer, both are the "less sweet" type. Thank you. NTUC & Guardian carry the refill pack, which is cheaper. Will you be doing so in the future? Answer : [Re] Inquiry for the item from thmkidsDear customer, thank you for your enquiry. We may consider bringing the refill pack on board to Qoolife soon. Thank you. Dear seller,
Can i know what is the expiry date for ensure vanilla?
Best regards Answer : [Re] Inquiry for the item from youleanaDear customer, we are unable to provide an exact expiry date as we receive fresh batch of stocks every week. But we can guarantee a shelf life of 5~8 months. Thank you. Hi seller, will there be restocks for chocolate? Answer : [Re] Inquiry for the item from meadoreuDear customer, please kindly check back again on 8 Oct. Thank you. Why I cannot apply the cart coupon for this item? Answer : [Re] Inquiry for the item from ClavinspDear customer, you are unable to apply cart coupon for this item as it is already on promo price. Thank you. Hi Seller I wish to place order for Ensure Life Wheat. However i really need your help to just check the expiry date before i place order.
Because currently i still drinking from 1 tin. I know you have previously responded to another person that it is at least 6 to 8mths. But i really wish you can assist just to check the actual expiry date for the Wheat flavor before i place order. Appreciate yr great help & reply. Answer : [Re] Inquiry for the item from CelestngDear customer, we are unable to provide you the exact expiry date as we receive fresh stocks every week. We can only guarantee you a shelf life of 5~8 months. Thank you. hi which country is this milk made?
thanks Answer : [Re] Inquiry for the item from lorlor0419Hi customer, Ensure life is made in Singapore, and Glucerna range is made in The Netherlands. Thank you. Question : [Re] Inquiry for the item from lorlor0419Answer : [Re] Inquiry for the item from lorlor0419Hi, can you change the Ensure Life 850g price from daily deal price to sale price? If at daily deal price, Qoo10 cart voucher cannot be used. If we can use Qoo10 cart voucher, we can buy more cans from you. Answer : [Re] Inquiry for the item from sat201911Dear customer, you may use your cart coupons for this listing instead: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=637975148
Thank you! What is the expiry dates of Ensure NutriVigor and Glucerna Triple care ? Answer : [Re] Inquiry for the item from lcyy1Dear customer, we are unable to provide you the exact expiry dates as we receive fresh stock every week. But we can guarantee you a shelf life of 6~8 months. Thank you. Hi when will u have stock for Acti M2? Answer : [Re] Inquiry for the item from Ann GeeDear customer, we do not sell Acti M2. Thank you. Hi when will u have stock for Acti M2? Answer : [Re] Inquiry for the item from Ann GeeDear customer, we do not sell Acti M2. Thank you.
Can diabetes drink this? Please advise Answer : [Re] Inquiry for the item from julie_klgDear customer, we kindly advise you to consult a health professional for this before purchasing for consumption. Thank you. when can you deliver my order? order no. 325017898 Answer : [Re] Inquiry for the item from vapour_rateHi customer, we are packing your order now & will be shipped out very soon. Thank you.
When do you restock the NutiVigor? Answer : [Re] Inquiry for the item from jaj****Hi customer, this product has been discontinued by Abbott Singapore. Thank you. Question : [Re] Inquiry for the item from jaj****Why? My mother has been drinking this product more a year. Any replacement? Answer : [Re] Inquiry for the item from jaj****My mother's age is 75 years old. Any replacement for this product. Question : [Re] Inquiry for the item from jaj****Hi customer, we are very sorry for the wrong information given earlier. Ensure NutriVigor is not discontinued and we will still be supplying this product on Qoolife mall. We currently have 1 in stock at the moment, if you would like to purchase: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=633083449
Thank you & we wish both you and your family well. Answer : [Re] Inquiry for the item from Eme****Hi when is expiry date for glucerna? Answer : [Re] Inquiry for the item from jes****Dear customer, we are unable to provide you the exact expiry date as we receive fresh stock weekly. But we can guarantee you a shelf life of 6~8 months. Thank you. Hi seller I receive a notice from your side tt item is oos. Delivery should reach 3 to 4Jun2020 as stated . My items is still pending delivery please advise has delivery been processed ? Answer : [Re] Inquiry related delivery from pea****Hi customer, we are sorry for the delay. New batch of stocks for Ensure life Chocolate has arrived today. We will proceed to pack and ship out your order soonest. Thank you for your understanding. Hi seller please advise when my order will send out ? Answer : [Re] Inquiry related delivery from pea****Dear customer, we apologise for the late response. Your order is shown to have been delivered to you on 4 June 2020. Please kindly confirm that you have received it. Thank you.
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![[NESTLÉ NAN] STAGE 1 Nan Optipro/ H.A/ A.R/ C.R](https://gd.image-gmkt.com/li/329/921/1625921329.g_260-w-st_g.jpg) - [NESTLÉ NAN] STAGE 1 Nan Optipro/ H.A/ A.R/ C.R
- Item Q&A
| Answer : [Re] Inquiry for the item from Jaydentan2403Hi when restock nan optipro 1? Answer : [Re] Inquiry for the item from piyopyidIt will be restocked today :) Answer : [Re] Inquiry for the item from araciousAnswer : [Re] Inquiry for the item from Jaydentan2403When will nan optipro 1 be restocked? Answer : [Re] Inquiry for the item from piyopyidDO check back tomorrow :) Answer : [Re] Inquiry related delivery from joinblackWhat's the expiry date for the H.A? Thku Answer : [Re] Inquiry for the item from Eileenwe are unable to advise exact expiry date. however we restock every week so do be assured that stocks are fresh Question : [Re] Inquiry for the item from EileenThku but there must be a shelf life? Sorry to be particular but my baby takes 2 mths to finish 1 tin (coz its additional to breast feeding) and we just opened a new tin. Answer : [Re] Inquiry for the item from EileenIts definitely more than 6 months. Question : [Re] Inquiry for the item from EileenAnswer : [Re] Inquiry for the item from EileenAnswer : [Re] Inquiry for the item from starling85Hi when will u restock nan cr? Tks Answer : [Re] Inquiry for the item from christinehyfDear customer, it is still currently oos from the supplier's side. Thank you. Hi can I check if there will be restock for A.R. Nan? Answer : [Re] Inquiry for the item from dydy84Dear customer, please kindly check back again on 11th Nov. Thank you. Hi may I know expiry date of nan cr Answer : [Re] Inquiry for the item from christinehyfDear customer, we can guarantee you a shelf life of 5~8 months from delivery. Thank you. Question : [Re] Inquiry for the item from christinehyfIf I select next day delivery it will deliver by sat tml? Answer : [Re] Inquiry for the item from christinehyfDear customer, your order will reach you within 1 working day. Thank you. Hi can i check how many tin are there for Nan stage 1 +$33? When is the expiry date? Thanks. Answer : [Re] Inquiry for the item from Celesteang83there are about 30 tins in stock at the moment. Expiry date is far as stocks just entered the warehouse last week. Question : [Re] Inquiry for the item from Celesteang83What i mean is when i select nan stage 1 how many tin i get? Answer : [Re] Inquiry for the item from Celesteang83Question : [Re] Inquiry for the item from Celesteang83Answer : [Re] Inquiry for the item from Celesteang83Answer : [Re] Inquiry for the item from MikHi, when will you restock NAN Sensitive? I plan to order 3 tins. Answer : [Re] Inquiry for the item from workplayalldayDear customer, we do not know the eta for next shipment as this is currently out-of-stock at the supplier's side. Thank you. Question : [Re] Inquiry for the item from workplayalldayAnswer : [Re] Inquiry for the item from workplayalldayDear customer, no problem. Thank you for shopping with us. Hi, when will the C.R formula be restock? Answer : [Re] Inquiry for the item from themuxicboxDear customer, please kindly check back again next month as Nestle Singapore is currently out of stock for this item. Thank you. Answer : [Re] Inquiry for the item from adeMay I know the country of manufacture for Nan Opti pro HA stage 1? Answer : [Re] Inquiry for the item from orh****Dear customer, the country of manufacture is Switzerland. Thank you. Is nan optipro 1 from switzerland or? Answer : [Re] Inquiry for the item from che****Dear customer, NAN Optipro 1 is manufactured in Switzerland. Thank you. Hi seller , will your replenish stock soon for Nestle optipro Ha 1 milk ? Because I'm going to order 6 tin within this month. I'm repeated purchase with your. Thank you Answer : [Re] Inquiry for the item from cas****Question : [Re] Inquiry for the item from cas****Hi seller, I'm going to order 6 tin of Nestle optipro Ha 1 milk but no stock , when will your replenish stock ? Kindly update. Thank you. Answer : [Re] Inquiry for the item from cas****Question : [Re] Inquiry for the item from cas****Okay with noted. Will check regularly this week the stock available for ordering. Thanks Answer : [Re] Inquiry for the item from cas****Question : [Re] Inquiry for the item from cas****Hi seller , i just placed the orederd for 6 tin. Thanks for fast replenish stock. Answer : [Re] Inquiry for the item from cas****Hi. When will you restock nan 1 optipro? Answer : [Re] Inquiry for the item from cge****restocks sld be done today or tmr :) do check back Answer : [Re] Inquiry related delivery from wol****Hi seller , what are the expired date for this nestle nan optipro HA 1 milk powder ? Because I'm interest to order 3 bottle Answer : [Re] Inquiry for the item from cas****Dear customer, sorry but we are unable to provide you an exact expiry date. But we can guarantee you a shelf life of 6~8 months. Thank you. Question : [Re] Inquiry for the item from cas****Thank you seller. I had placed ordered this morning. When will u restock nan 1? Answer : [Re] Inquiry for the item from sha****Dear customer, please check back again tomorrow. Thank you. Hi do you have the NaN ha 1 new packaging with probiotic added and any price changes? Answer : [Re] 來自min****會員的商品咨詢。Dear customer, we have available stocks for NAN HA 1, the price is $65.50. Thank you. Hi, will restock nan optipro 1? Answer : [Re] Inquiry for the item from hel****Hi, how long will it take to arrive? Answer : [Re] Inquiry related delivery from che****Dear customer, please provide us your order no. Thank you. Question : [Re] Inquiry related delivery from che****Dear customer, if you are enquiring about how long this product will take to reach you. You usually receive it within 1-2 working days. Thank you. Answer : [Re] Inquiry for the item from kni****When will you restock Nan HA 1? Answer : [Re] Inquiry for the item from edd****Hello, it sld be back in stock next month. Do check back regularly. Hello when will you restock HA? Answer : [Re] Inquiry for the item from kee****What is the expiry for the nan 1? Answer : [Re] Inquiry for the item from min****Hi, can you kindly advice on this so i can place order today? Question : [Re] Inquiry for the item from min****stocks just entered warehouse last week so stocks are fresh Hi, i have ordered the milk on 12 Feb 2020 and yet to be shipped. when can i receive it? thanks bought on 7 feb but have not received it. when will i receive the item? Answer : [Re] Inquiry related delivery from car****Dear Customer, the status is now 'On Delivery'. You should receive it within these few days. Thank you! QooLife Team Hi, I would like to purchase NAN HA 1. May I know when you will be doing the restock please? Answer : [Re] Inquiry for the item from gin****Dear customer, For Nan order, we are securing stocks with Nestle. When we have an ETA of the products, we will let you know. Please kindly hang in there and do not cancel your order. We will deliver as soon as we have the products. Thank you for shopping with us. When will restock nan 1 h.a? Answer : [Re] Inquiry for the item from nad****Dear Customer, For Nan order, we are securing stocks with Nestle. When we have an ETA of the products, we will let you know. Thank you for shopping with us.
Answer : [Re] Inquiry for the item from goh****Hi, what is the expired date for NAN A.R? Besides that, where is this milk come from? is this same as the one selling in NTUC? thanks Answer : [Re] Inquiry for the item from 239****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Also, Nan is manufactures in Switzerland and it is the same thing as the item sold in NTUC. Thanks! QooLife Team Answer : [Re] Inquiry for the item from Cho****Dear customer, stocks are ordered on a weekly basis, hence do be assured that expiry dates are far. Hi when ship? Order number 310837184 Answer : [Re] Inquiry related delivery from Bab****Dear customer, we were temporarily oos for your order but the stocks will be arriving this week. We apologies for the inconvenience caused. Hi when will restock nan 1? Answer : [Re] Inquiry related delivery from Kia****Dear Customer, the item should be restock soon. Thank you!! QooLife Team Hi, I would like to purchase NAN HA 1. But you don't have enough stock. I intend to purchase 7 or more. Please advise if you can update Answer : [Re] Inquiry for the item from gin****Dear Customer, kindly placed your orders soon!! Thank you! QooLife Team Question : [Re] Inquiry for the item from gin****Hi, please assist to update your stock again. I did not receive the notification for your response. Answer : [Re] Inquiry for the item from gin****Dear Customer, we have run out of stocks of the item that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3 days. Thank you! QooLife Team if i want Nestle NAN Sensitive Stage1, which option should i choose? Answer : [Re] Inquiry for the item from geo****Dear Customer, kindly choose 'Nan Sensitive'. Thank you!! QooLife Team When will you be restocking Nan optipro stage 1? Answer : [Re] Inquiry for the item from cas****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Answer : [Re] Inquiry for the item from shu****Question : [Re] Inquiry for the item from shu****Answer : [Re] Inquiry for the item from shu****Hi, when restock for nan optipro 1? Thanks Answer : [Re] Inquiry for the item from shu****Dear Customer, Nan Optipro 1 should be in stock this week. Thank you! QooLife Team Answer : [Re] Inquiry related return and exchange from sta****When restock for Nan Optipro 1? Answer : [Re] Inquiry for the item from cry****Dear Customer, kindly place your orders now as we have stocks for OPTIPRO® HA 1 800g. Thank you! QooLife Team Hi I just ordered and received the Nan Optipro 1. In a previous enquiry by another buyer I saw you indicated that Nan Optipro 1 is made in Switzerland but the one I received is made in Netherlands. Can advise why is it different? The one I bought from NTUC is made in Switzerland. Answer : [Re] Inquiry for the item from sta****Dear Customer, Nan is manufactured in Switzerland. Thank you! QooLife Team Question : [Re] Inquiry for the item from sta****The one I received is manufactured in Netherlands. Is there something wrong with mine? See the photo attached (left side tin is the one received from you which states manufactured in Netherlands and right side is my existing one from NTUC). Please advise. Answer : [Re] Inquiry for the item from sta****Can pls advise ASAP. You mentioned that it’s manufactured in Switzerland but the one I received from you is manufactured is Netherlands. Question : [Re] Inquiry for the item from sta****Dear Customer, kindly send your query directly to Nestle Nan as our stocks are from Nestle Nan official. Thank you! QooLife Team Hi. If I'm breastfeeding now and wish to give formula to baby alternate as my BM is insufficient at times, which should I go for? Answer : [Re] Inquiry for the item from joe****Dear Customer, kindly try out Optipro 1 or Optipro H.A. 1. Thank you! QooLife Team Question : [Re] Inquiry for the item from joe****When will optipro 1 be restock? Is it more exp than supermarket? Answer : [Re] Inquiry for the item from joe****Hello, we have restocked it. For Stage 1 milk, there is a policy that no discount can be set, However, you may use a cart coupon on Qoo10 (if eligible). Following my earlier enquiry, the one I received from you is manufactured in Netherlands. Is there something wrong with mine? See the photo attached (left side tin is the one received from you which states manufactured in Netherlands and right side is my existing one from NTUC). Please advise. Answer : [Re] Inquiry for the item from sta****Dear Customer, kindly send your query directly to Nestle Nan as our stocks are from Nestle Nan official. Thank you! QooLife Team
May I know where is this Made in ? Answer : [Re] Inquiry for the item from mis****Dear Customer, Nan stage 1 is made in Switzerland. Thank you! QooLife Team Hi, please get back to me. 5 days since ordered.. Answer : [Re] Inquiry for the item from gin****Dear Customer, we have run out of stocks Nan HA 1 800g that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 2 days. Thank you! QooLife Team Question : [Re] Inquiry for the item from gin****Answer : [Re] Inquiry for the item from gin****Dear Customer, the status is now 'On Delivery'. You should receive it within these few days. Thank you! QooLife Team Answer : [Re] Inquiry for the item from bio****Hi I would like to purchase more of your NAN H.A. 1. But you don't have enough stock. May I know when you will restock please? Answer : [Re] Inquiry for the item from gin****Dear Customer, we have stocks for Nan H.A. 1. Kindly place your orders soon. Thank you! QooLife Team Question : [Re] Inquiry for the item from gin****Hi I wanted to purchase 7 tins. But you only have 5. Answer : [Re] Inquiry for the item from gin****If you can update your stocks I will buy 14 Question : [Re] Inquiry for the item from gin****Dear Customer, we will pre-input the stocks and you may put in your orders soon. Thank you for your purchase!! QooLife Team Answer : [Re] Inquiry for the item from cry****Dear Customer, the stocks just reached our warehouse. Kindly place your orders soon! Thank you! QooLife Team Question : [Re] Inquiry for the item from cry****Sure. Pls update the drop down list for me to click to purchase. Thanks. Answer : [Re] Inquiry for the item from cry****Dear Customer, the drop down list will be updated once our warehouse have inbounded the new stocks. Thank you! QooLife Team Dear Seller,
Can I know Nestlé® NAN® OPTIPRO® H.A. 1 Starter where is it made from?
Thank you Answer : [Re] Inquiry for the item from Ash****Dear Customer, Nan Stage 1 is made in Switzerland. Thank you! QooLife Team Hello, will nan optipro stage 1 be restocking anytime soon? Answer : [Re] Inquiry for the item from tia****Dear Customer, Optipro stage 1 is now in our warehouse. Kindly place your orders soon. Thank you! QooLife Team Question : [Re] Inquiry for the item from tia****Sure. Already waiting for you to update on stocks. Answer : [Re] Inquiry for the item from tia****Dear Customer, thank you! The stocks would be updated soon. QooLife team Question : [Re] Inquiry for the item from tia****Answer : [Re] Inquiry for the item from tia****Dear Customer, we have ordered the items and the listing will be updated when the stocks are in. The stocks should reach our warehouse in 2 days time. Thank you! QooLife Team Hi, I just received my order of nan lactose free. However the product is expiry on 31 oct 2019 and upon receiving the item, the exterior of the tin is full of rust and dust. Is it possible to make an exchange or refund as I am letting a newborn consuming it. Was worried about the short expiry date left. Answer : [Re] Inquiry for the item from Asc****Dear Customer, kindly request for an exchange by going to MyQoo10 > Shopping list > Cancel/Refund and click the cart number and Apply Return or Exchanged under Apply & Remark. Kindly make the request on your end as we are not able to access your orders and the deliveryman will pick up the items before the actual items come to you. It's for our warehouse purposes. Thanks! QooLife Team Question : [Re] Inquiry for the item from Asc****Hi, is already stated refunded. U can refer to the pic for reference. Answer : [Re] Inquiry for the item from Asc****Dear Customer, your items have been refunded. Thank you! QooLife Team Question : [Re] Inquiry for the item from Asc****How about the expiring milk? Will someone come and collect it back? Do let me know Answer : [Re] Inquiry for the item from Asc****If your not intend to collect back, do let me know so I can dispose it. Thanks.
Looking forward to ur reply Question : [Re] Inquiry for the item from Asc****Hello, we will not be collecting :) Answer : [Re] Inquiry for the item from Asc****Noted in it, if no collection from your side, I will proceed to dispose it. Kindly acknowledge. Thanks Question : [Re] Inquiry for the item from Asc****Dear Customer, as we will not be collecting it, kindly dispose it away. Thank you! QooLife Team Whats the diff between normal optipro and HA? Answer : [Re] Inquiry for the item from Hui****Question : [Re] Inquiry for the item from Hui****Dear Customer, Nan Optipro H.A. is a scientifically formulated hypoallergenic (H.A.) growing up milk with partially hydrolyzed whey protein that is made gentle for babies and it's higher in DHA and ARA are important building blocks for the brain and eyes. Hope this helps. Thank you! QooLife Team Answer : [Re] Inquiry for the item from Hui****When will restock optipro? Question : [Re] Inquiry for the item from Hui****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team Hi, will nan optipro stage 1 be restocked soon? Answer : [Re] Inquiry for the item from she****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team When is the stock for nan ha 1 coming? Answer : [Re] Inquiry for the item from kob****Hello, it will be in stock by next week/ Question : [Re] Inquiry for the item from kob****Answer : [Re] Inquiry for the item from kob****Dear Customer, we have ordered the stocks and it should be here soon. Thank you! QooLife Team Hi, do you have stock for Nan Optipro H.A. 1 Infant Starter formula 800g? Answer : [Re] Inquiry for the item from ats****Hello do this this and see if it is what you are looking for :) https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=615876813 When will nan 1 be restock? Answer : [Re] Inquiry for the item from jun****Dear Customer, there are stocks on some items at our warehouse now. However, if the items that you want is now out of stock, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team Answer : [Re] Inquiry for the item from han****Question : [Re] Inquiry for the item from han****Answer : [Re] Inquiry for the item from han****Question : [Re] Inquiry for the item from han****Answer : [Re] Inquiry for the item from han****Question : [Re] Inquiry for the item from han****Answer : [Re] Inquiry for the item from han****Question : [Re] Inquiry for the item from han****When is the expire date for NaN 1? Answer : [Re] Inquiry for the item from tia****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team Keen to buy a few tins but you are left with one. However I can add more than one tin in my cart. Will there be any issue if I cart out more than one? Answer : [Re] Inquiry for the item from tin****Dear Customer,
We have enough stocks for the item. You can select the quantity you wish to buy from the item Quantity Field.
You can also utilised Qoo10 Coupon (When it is available) for better discount.
Thanks QooLife Team Hi, can i check when is my order be deliver? I order on 26 dec. I have yet to received. Pls reply asap. My baby milk powder has run out.
Order no. 286604826 Answer : [Re] Inquiry related delivery from tik****Dear Customer,
We apologise for the delayed response.
Item was delivered.
Thanks QooLife Team
Question : [Re] Inquiry related delivery from tik****Thx. Received it this morning. Thank you. Answer : [Re] Inquiry related delivery from tik****Dear Customer,
Thanks for your update.
QooLife Team Do you have nan optipro HA 1 and whats the expiry date? Answer : [Re] Inquiry for the item from har****Dear Customer,
Yes we do have Optipro HA 1. Item is Out Of Stock. You should be able to order it later today and receive the stocks within this week.
Thanks QooLife Team
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![Nestle Nan Milk Formula milk [Stage 3/ 4/ 3 H.A] (Bundle of 6)](https://gd.image-gmkt.com/li/245/295/1625295245.g_260-w-st_g.jpg) - Nestle Nan Milk Formula milk [Stage 3/ 4/ 3 H.A] (Bundle of 6)
- Item Q&A
| Hi Seller ,wish to order 6*nan 4 . But I want with new packaging made in Singapore . You have stock for it ? Answer : [Re] Inquiry for the item from SharonyiplingThe new packaging is the one that is 1.6kg :) Hihi, Nan 4 900g is still the same - Made in Philippines right? Answer : [Re] Inquiry for the item from Helennan 4 900g is made in switzerland :) When will optipro gro 3 850g be restocked? Thanks Answer : [Re] Inquiry for the item from Geneit will be restocked today ;) Hi may i know when is the expiry date for 1.8kg nan3 milk? Answer : [Re] Inquiry for the item from AvenaQuestion : [Re] Inquiry for the item from AvenaAnswer : [Re] Inquiry for the item from AvenaIs the item manufactured in Singapore? Answer : [Re] Inquiry for the item from liyunangWhich variatnare u looking at? How do I use the vouchers? The $10 CNY voucher cannot be applied at checkout.. Answer : [Re] Inquiry for the item from DianaHi customer, the voucher can only be applied to non-discounted items. Thank you Option 10 (+$9)is gro 3 or gro 4? Answer : [Re] Inquiry for the item from pokpokkeiHi customer its Gro 3. We have now updated the listing. Thank you Answer : [Re] Inquiry related delivery from chingeesAnswer : [Re] Inquiry for the item from amy8792000Answer : [Re] Inquiry related delivery from ChelleHi is this version same as the ones sold locally in ntuc etc? Answer : [Re] Inquiry for the item from judebox85Hello seller, items are dented. Please advise refund or exchange process. Answer : [Re] Inquiry related return and exchange from teryeo13Dear customer, we are sorry for the inconvenience caused. Please send us 1) a picture of all dented tins (clearly showing the dents) in a single image, 2) a picture of your airway bill (paper pasted on parcel). Qxpress requires all these images to process the exchange/ return. Thank you! Question : [Re] Inquiry related return and exchange from teryeo13Hi seller, all sent on the inquiry chat few days back but no one replied. Please reply? Answer : [Re] Inquiry related return and exchange from teryeo13Pls refrain from sending more than one msg :) May i know the expiry date for 1.8kg nan3 ? Answer : [Re] Inquiry for the item from Angstocks are freshly entered into warehouse last week soexpiry date is far. Answer : [Re] Inquiry related delivery from jayjay840709OOS and discontinued. Will soon stock new version Question : [Re] Inquiry related delivery from jayjay840709If order now is old or new version? Answer : [Re] Inquiry related delivery from jayjay840709It will be stated if the version avail is old or new. do take a look before u order. Any more stock for Nan3 1.8kg 3x tins bundle? Answer : [Re] Inquiry for the item from Anghttps://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=491690691 Question : [Re] Inquiry for the item from AngAnswer : [Re] Inquiry for the item from maltneseAnswer : [Re] Inquiry for the item from wallylwmQuestion : [Re] Inquiry for the item from wallylwmAnswer : [Re] Inquiry for the item from wallylwmHow come there is price increase for NaN 4? Answer : [Re] Inquiry for the item from axl_sgHow come there is price increase for NaN 4 1.6kg? Question : [Re] Inquiry for the item from axl_sgHi. What is the expiry date for stage 4, 6x tins of 900gm? Possible to get 3 tin? Answer : [Re] Inquiry for the item from doggyjosephineexpiry date is far as stocks inbounded last week. Question : [Re] Inquiry for the item from doggyjosephineyou can get 3 tins here https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=528029479 Answer : [Re] Inquiry for the item from AkaHi, the Nan 4, expiry date is when? Answer : [Re] Inquiry for the item from kelsonariowe just freshly brought in the stocks this week so expiry date is very far. Question : [Re] Inquiry for the item from kelsonarioOk, very far is roughly when? 2022? Or? Answer : [Re] Inquiry for the item from kelsonariowe are unable to advise on this. kindly purchase only when u are comfortable. Questions regarding these Formula Milk: 1) Are these locally sourced? 2) Which country is these Formula Milk imported from? 3) Is your company based in Singapore? 4) What is your office address? Answer : [Re] Inquiry for the item from KohCheeKoonQuestions regarding these Formula Milk: 1) Are these locally sourced? > Yes from Nestle Singapore 2) Which country is these Formula Milk imported from? > From Nestle Singapore 3) Is your company based in Singapore? > Yes 4) What is your office address? > We are unable to disclose as we do not accept walk in customers., Hi seller, may I check which country is the Optipro Gro 3 800g made in?? Thank you Answer : [Re] Inquiry for the item from brandonbohwlQuestion : [Re] Inquiry for the item from brandonbohwlAnswer : [Re] Inquiry for the item from brandonbohwlHi, i always purchase Optipro KID 4 (1.8kg) x 3 but i see that it is no longer available, is Optipro 4 (1.6kg) the replacement? Answer : [Re] Inquiry for the item from des_yeo03Yes it is discontinued and 1.6kg is the replacement Answer : [Re] Inquiry for the item from lluv_angelHi seller , I successfully paid $159.50 Nestle Nan Optipro 4 1.6kgx3 by 23/11 but failed because the coupons used happened to expire at 12 midnight. The screen shows that the order will be automatically cancelled within half an hour, but I received a credit card bill by 24/11. Will there be a refund? Or if seller can still send out the order for me also can . Please let me know as soon as possible thank you! Answer : [Re] 来自maytan820208会员的取消/退款咨询。This is the screen showing will automatically cancel the payment! Question : [Re] 来自maytan820208会员的取消/退款咨询。Dear customer, for payment issues please kindly reach out to Qoo10 Customer Service for further assistance as we are unable to resolve this on our end. This is their contact info: Email: help@qoo10.com Contact no.: 6500-4440
Sorry for any inconvenience caused. Thank you. Hi Understand that nan 4 1.8kg is discontinued. Is 1.6kg version halal? Answer : [Re] Inquiry for the item from maressaDear customer, the 1.6kg version is halal. Thank you. Hi,
Would like to check is the tin come in 1.6kg or 1.8kg. The photo shows 1.8kg but when come to the selection it's 1.6kg. Can I also check the origin country of the product. Thanks Answer : [Re] Inquiry for the item from Nhyzit is 1.6kg. new version. made in singapore, as per stated in item description. Hi I can't apply the qoo10 black friday coupon to the purchase. Answer : [Re] Inquiry for the item from winnie1020this item is not eligible for coupon Answer : [Re] Inquiry for the item from do623*Question : [Re] Inquiry for the item from do623*Answer : [Re] Inquiry for the item from do623*Answer : [Re] Inquiry for the item from tifchimHi Seller , can check nan optipro 1 HA, where is it manufactured from ? Answer : [Re] Inquiry for the item from vankmyQuestion : [Re] Inquiry for the item from vankmywhats the difference between switzerland and australia manufacturing ?
Answer : [Re] Inquiry for the item from vankmyDear customer, the only difference is the country of manufacture. Thank you. Answer : [Re] Inquiry for the item from enrui0311Dear customer, we can only guarantee you a shelf life of 5-8 months from delivery date. Thank you. Answer : [Re] Inquiry for the item from enrui0311Dear customer, we have responded to your earlier inquiry. Please kindly refer to that instead. Thank you. Thank u for the free sanitizer spray. May i know if this is a hand sanitizer or a surface cleaner? Safe for baby toys and play area? Answer : [Re] Inquiry for the item from AngYes safe for toys and play area Hi, Estimate when will you have stock for Nan 4 1.8kg x 3 tins ? Answer : [Re] Inquiry for the item from maytan2588Dear customer, stage 4 1.8kg has been discontinued. We only have pre-order of 1.6kg tins or ready stock of 900g tins available. Thank you. Answer : [Re] Inquiry for the item from cyujue88Question : [Re] Inquiry for the item from cyujue88Answer : [Re] Inquiry for the item from cyujue88Hi. Is Nan 4 1.6kg a new product? Understand Nan 4 is manufactured in Philippine. Will the 1.6kg also be sold in NTUC etc. Can provide the nutrition information? Thank you. Answer : [Re] Inquiry for the item from cecilia_lhjYes it is newly released by Nestle, made in singapore. the one made in philippines is discontinued. Content is the same. Please refer to item des :) Answer : [Re] Inquiry for the item from linHi any stock for nan 4 1.8kg for 11.11 sale? Answer : [Re] Inquiry for the item from winnie1020it is permanently discontinued. please purchase 900g which are ready stocks, or preorder 1.6kg to be delivered next week. Answer : [Re] Inquiry for the item from MYHi seller,may I know when ur will restore the nan4 1.8kg? Answer : [Re] Inquiry for the item from Lauweiyen1981Dear customer, please kindly check back again by the end of the month. In the meantime, would you consider purchasing the 900g tins instead? Thank you. Hi,may I know when will restock nan 4 1.8kg? TQ Answer : [Re] Inquiry for the item from jannetloo1.8KG has been discontinued. Please order 900g :) Hi restock for nan 4 1.8kg X 3? Answer : [Re] Inquiry for the item from alvismah1.8KG has been discontinued. Please order 900g :) Answer : [Re] Inquiry for the item from guanghuangAnswer : [Re] Inquiry for the item from IvanQuestion : [Re] Inquiry for the item from IvanAnswer : [Re] Inquiry for the item from IvanQuestion : [Re] Inquiry for the item from IvanAnswer : [Re] Inquiry for the item from IvanQuestion : [Re] Inquiry for the item from IvanAnswer : [Re] Inquiry for the item from Ivanmay I know when will restock for nan4 1.8kg X 3? would there be sales for 900g at the moment? Answer : [Re] Inquiry for the item from Ethel1.8kg has been discontinued. Please order 900g. Answer : [Re] Inquiry for the item from tgfe23Answer : [Re] Inquiry for the item from yapjingyuHi, may I know when we're Ur restock for nan4 1.8g X 3? Answer : [Re] Inquiry for the item from vonvon2703Dear customer, we are currently out-of-stock for nan 4 1.8kg. Would you kindly consider purchasing the 900g stock instead? Thank you. Hi why is there price difference between the bundle of 3 tins and bundle of 6 tins when all are nan optipro 4? Answer : [Re] Inquiry for the item from j_uly86Dear customer, there is price difference as the bundle of 6 tins has 6 tins in total as compared to the bundle of 3 tins which has only 3 tins in total. The price difference is for the 3 tins. Thank you. Answer : [Re] Inquiry for the item from rvdelta20Question : [Re] Inquiry for the item from rvdelta20Answer : [Re] Inquiry for the item from rvdelta20Question : [Re] Inquiry for the item from rvdelta20Answer : [Re] Inquiry for the item from rvdelta20Answer : [Re] Inquiry related cancel and refund from SiewmyAnswer : [Re] Inquiry related delivery from DelphinusQuestion : [Re] Inquiry related delivery from DelphinusAnswer : [Re] Inquiry related delivery from DelphinusQuestion : [Re] Inquiry related delivery from DelphinusAnswer : [Re] Inquiry related delivery from DelphinusQuestion : [Re] Inquiry related delivery from DelphinusAnswer : [Re] Inquiry related delivery from DelphinusQuestion : [Re] Inquiry related delivery from DelphinusHi may i know for the Nan4 (900g) manufactured from what country? Answer : [Re] Inquiry for the item from amandaDear customer, Nan 4 900G is manufactured in the Philippines. Thank you. Last time can use coupon. Why now cannot already? Answer : [Re] Inquiry for the item from EmilyeojnDear customer, you are only able to use shop coupon for bundle of 6. Thank you. Nan optipro3 made in Ph or Switzerland? Answer : [Re] Inquiry for the item from m2mchocolateDear customer, Nan Optipro 3 is manufactured in Switzerland. Thank you. Answer : [Re] Inquiry for the item from smugalI bought this with 20% cashback using stabdard chartered bank credit card. How do i apply the cashback now that it has been delivered? Answer : [Re] Inquiry for the item from winnie1020Dear customer, we are very sorry but we are unable to assist you on this. Please kindly reach out to Qoo10 customer service for further assistance on this issue.
Here is their contact info: Email: help@qoo10.com Contact no.: 6500-4440
Sorry for any inconveniences caused. Thank you. May I know the expire date for the Nestle Nan 3 1.8kg ? Answer : [Re] Inquiry for the item from ivylooQuestion : [Re] Inquiry for the item from ivylooDear customer, we are unable to provide you an exact expiry date as we receive fresh stocks every week. But we can guarantee you a shelf life of 6~8 months. The country of manufacture is the Philippines.
Thank you. May I know this NaN 3 is made from where ? Answer : [Re] Inquiry for the item from ivylooDear customer, Nan 3 is manufactured in Switzerland. Thank you. Answer : [Re] Inquiry related delivery from shir28281leyQuestion : [Re] Inquiry related delivery from shir28281leyAnswer : [Re] Inquiry related delivery from shir28281leymay i know if this is singapore version which i saw in NTUC and singapore hypermart? Answer : [Re] Inquiry for the item from AngAnswer : [Re] Inquiry for the item from liawchunsengHi this item cannot use coupon? Answer : [Re] Inquiry for the item from sunkisskaiDear customer, coupons cannot be used on bundle promotions. Thank you. Hi
This item cannot use coupon? Answer : [Re] Inquiry for the item from sunkisskaiDear customer, coupons cannot be used on bundle promotions. Thank you.
Hi has been 5 working days. When will u ship my milk powder ? Answer : [Re] Inquiry for the item from joeyDear customer, sorry for the delay. We are currently pakcing your order. You should receive it by today or tomorrow. Thank you. May I know if the optipro gro 3 is made in Switzerland and what is the expiry date? Answer : [Re] Inquiry for the item from juneyu00Dear customer, It is made in Switzerland. We are unable to provide you the exact expiry date as we receive fresh stocks every week. But we can guarantee you a shelf life of 6~8 months. Thank you. Hi, I have order on 10 Aug but still under shipping request..... Pls advise when will the item be shipped Answer : [Re] Inquiry related delivery from peter leeDear customer, your order is currently on the way. You should receive it by today or tomorrow. This is your tracking no.: SGP163147488
Thank you. Answer : [Re] Inquiry for the item from davinayamHello can i check when is the following expiring?
-nan 4 900g -nan 4 1.8kg
Thanks. Answer : [Re] Inquiry for the item from sotongprotocolDear customer, we are unable to provide you the exact expiry dates as we receive fresh stocks every week. But we can guarantee you a shelf life of 6~8 months. Thank you. Answer : [Re] Inquiry related delivery from Charissealvarez15Order no. 325222928 Can I check if the stock is here? Able to send out today? My milk powder is running out! Thanks! Answer : [Re] Inquiry related delivery from joannelyf5Dear customer, sorry for the delay. The variants which you have ordered are currently out of stock, and we are awaiting for fresh stocks to arrive in warehouse. We will expedite packing and ship out thereafter and expect delivery to reach you by the end of the week. We kindly ask for your patience. Thank you. Hi. What’s the difference between Nan 3 800g vs 1.8kg. As I saw packaging for 1.8kg no 2’FL on the front? And what is the country of manufacturing for both Nan 3? Thanks. Answer : [Re] Inquiry for the item from foochengwenDear customer, Nan 3 800g is manufactured in Switzerland while Nan 3 1.8kg is manufactured in the Philippines. Both have 2FL in the formula. Hope this helps. Thank you.
Answer : [Re] Inquiry for the item from lyn****Answer : [Re] Inquiry from hlm****Hello seller. I have just placed an order for Nan 4 Kid 1.8kg X 3 tins promo price sgd170. I have already paid by Dbs Visa credit card with response code 003231. I checked with bank the payment has been successful however the purchase has not been captured in Q10. Can you please confirm my order n delivery Answer : [Re] Inquiry from jea****My paid order still sitting in shopping cart now. As bank mentioned merchant need to check response code 003231 which is the authorisation code to verify I have made the payment when merchant perform settlement of credit card payment Question : [Re] Inquiry from jea****Dear customer, we are unable to see your order records from our end as well. Please kindly reach out to Qoo10 CS for further assistance on this issue. Here is their contact info: Email: help@qoo10.com Contact no.: 6500-4440
Sorry for any inconveniences caused. Thank you. Hello is this made in Switzerland? For the nan tins Answer : [Re] Inquiry for the item from son****Dear customer, Stage 2 and 3 are made in Switzerland while Stage 4 is formulated in Switzerland but made in the Philippines with ingredients from European countries. Hope this helps! Thank you. Any difference in Nan 4 900g and 1.8kg? Answer : [Re] Inquiry for the item from cec****Dear customer, it is the weight difference. Thank you. Question : [Re] Inquiry for the item from cec****So formula content are the same for 900g/1.8kg NAN 4, unlike NAN 3 right? Answer : [Re] Inquiry for the item from cec****Can’t use coupon anymore? Answer : [Re] Inquiry for the item from Emi****Dear customer, coupons are not applicable for bundle of 6. Thank you. Is there difference in optipro 4 and optipro kid 4? Answer : [Re] Inquiry for the item from dor****Dear customer, please kindly refer to the item description in the listings. Thank you. Answer : [Re] Inquiry related delivery from ken****Answer : [Re] Inquiry for the item from ang****Hi, there is no option for stage 2 bundle deal? Answer : [Re] Inquiry for the item from hen****stage 2 is not allowed to be promoted by law. Hi...
I’m checking on my order 136356138...
Have yet to receive it. Answer : [Re] Inquiry related delivery from Ali****u sld rcv by today or tmr Answer : [Re] Inquiry for the item from jun****Hi, Optipro 3 1.8kg is made in where? Answer : [Re] Inquiry for the item from sdj****Dear customer, Optipro 3 1.8kg is made in the Philippines with Ingredients from European Countires. Thank you. When restock for nan Gro 3 800g? Currently listed as sold out Answer : [Re] Inquiry for the item from yee****Question : [Re] Inquiry for the item from yee****Answer : [Re] Inquiry for the item from yee****Nan optipro 4 is made in where? Switzerland? Hi, what is the expiry of the nan optipro 3 for 1.8kg ? Thank you. Answer : [Re] Inquiry for the item from eeb****stocks come in on a weekly basis so stocks are fresh Hihi May I know your Nan Ha 2 is the new improved formula? Thanks Answer : [Re] Inquiry for the item from lin****Hihi, May I know your Nan HA is the New Improved formula version?
Thank you Answer : [Re] Inquiry for the item from lin****Hi, I mean for Nan HA 2. Thanks Question : [Re] Inquiry for the item from lin****NAN 3 no stocks? Can I place order first to enjoy the $10 voucher ending Monday 25 may? Answer : [Re] Inquiry for the item from tul****Is NAN 3 made in Switzerland for nestle Singapore? Answer : [Re] Inquiry for the item from tul****Stocks are from Official Nestle SIngapore Answer : [Re] Inquiry for the item from sal****Hi. Can I ask if the nan optipro 3 1.8kg is halal ? It has Halal logo printed on the tin itself ?
Waiting for your fast response. Hi where is Nan 4 made in? Answer : [Re] Inquiry for the item from md_****Dear customer, Nan 4 is made in Philippines with Ingredients from European countires.
Thank you. What’s the difference for grow 3 and optipro 3? Boy is currently 11mth drinking optipro 2. Answer : [Re] Inquiry for the item from joe****Dear customer, for further enquiries about product information, please kindly drop an email to Nestle Nan Singapore's Careline via the following address: consumer.services_sg@care.nestle.com
Thank you.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![[Enfagrow A+] [BUNDLE OF 9] Stage 3/4/5 1.8kg *USE CART COUPON*](https://gd.image-gmkt.com/li/877/375/1626375877.g_260-w-st_g.jpg) - [Enfagrow A+] [BUNDLE OF 9] Stage 3/4/5 1.8kg *USE CART COUPON*
- Item Q&A
| Answer : [Re] Inquiry for the item from jeakyzzyour picture stated got abalone, but option no abalone so got abalone? Answer : [Re] Inquiry for the item from yeemay2005Hello, we have no more abalone. We have chagned the image Question : [Re] Inquiry for the item from yeemay2005Answer : [Re] Inquiry for the item from yeemay2005Question : [Re] Inquiry for the item from yeemay2005can bring back abalone promo? just checking Answer : [Re] Inquiry for the item from yeemay2005Question : [Re] Inquiry for the item from yeemay2005Answer : [Re] Inquiry for the item from yeemay2005maybe next year CNY will come back! haha Dear seller , if I purchase the promotional stage 5 for 9 tins . Do I get any free gift ? Thank you . Answer : [Re] Inquiry for the item from CherylHi seller , you have send wrongly 3 tins of the milk powder of stage 3 to me it should be stage 4 . And have already send back the 3 tin of milk powder back to u on the 24 nov. yet no one reply me when I ask when will u all send me back the correct item 3 tins of stage 4 . Can u please get back to me ? Answer : [Re] Inquiry related return and exchange from yingying615Dear customer, we will proceed to reship you the 3 tins of stage 4. You should receive it within 2-3 working days. Thank you. Order 330976397 and 330976398. Was supposed to be delivered yesterday from 3pm to 6pm using prime today. But till now is still preparing. When will my orders be shipped out? Answer : [Re] Inquiry related delivery from stephen_lcyHi, stilll preparing today, 7pm, despite selecting prime today on the 9th of Nov? Question : [Re] Inquiry related delivery from stephen_lcyHi, stilll preparing today, 7pm, despite selecting prime today on the 9th of Nov? Answer : [Re] Inquiry related delivery from stephen_lcyDear customer, we are very sorry about the delay. There has been a high volume of orders for the past few days, so the delivery has been delayed. We have rescheduled your order to the earliest time slot for delivery, today (11th Nov) from 15:00~18:00.
Sorry about the inconvenience caused. Thank you. Answer : [Re] Inquiry for the item from xeliciaCan I know the expiry date for the current batch. Because I plan to buy 8 cans. Answer : [Re] Inquiry for the item from mei_kyDear customer, we are unable to provide the exact expiry date as we receive fresh stock weekly. We can only guarantee you a shelf life of 6~8 months. Thank you. Hi seller, when can u have the promo of free robot vacuum again for the bundle set Answer : [Re] Inquiry for the item from Lad****We never had robot vacuum Answer : [Re] Inquiry from zer****Question : [Re] Inquiry from zer****Hi what is the expiry date for the current batch for stage 3? Answer : [Re] Inquiry for the item from shu****Dear customer, we apologise for the late response. We are unable to provide an exact expiry date as we receive fresh stocks weekly. But we can guarantee you a shelf life of 6~8 months. Thank you. Hi. Can I know what's the expiry date? Answer : [Re] Inquiry for the item from woe****Question : [Re] Inquiry for the item from woe****Answer : [Re] Inquiry for the item from woe****Question : [Re] Inquiry for the item from woe****Hi, any stock for Enfa stage 4? Hi Sir/Madam, the air puifier free gift is not available? Answer : [Re] Inquiry for the item from kir****Question : [Re] Inquiry for the item from kir****Dear customer, we apologise for the late response. We have ran out of free gift. Thank you. Hi Sir/Madam, the air puifier free gift is not available? Answer : [Re] Inquiry for the item from kir****Question : [Re] Inquiry for the item from kir****Dear customer, we apologise for the late response. We have ran out of free gift. Thank you. Answer : [Re] Inquiry for the item from 262****Hi. Do you have stage 3 vanilla? Thanks Answer : [Re] Inquiry for the item from ya_****Dear customer, we are currently out-of-stock for stage 3 vanilla. Thank you. Hi when is the expiry for this current batch of stage 3 milk? How long is the shelf life? Answer : [Re] Inquiry for the item from tin****Dear customer, the expiry date is usually 6 months from first consumption and 7-8 months shelf life from manufacturing date. Thank you. When’s the expiry date for stage 3&4? Answer : [Re] Inquiry for the item from bob****Expiry is far as stocks just entered warehouse last week. Question : [Re] Inquiry for the item from bob****Month and year? Baby drink slowly Answer : [Re] Inquiry for the item from bob****Dear customer, we have fresh stocks arriving every week. We can guarantee of 6-8 months of shelf life. Thank you. Hi may i know how to. Use ur $25 shop. Voucher as seems. I can only. Use my carr voucher only. Tq Answer : [Re] Inquiry for the item from ya5****There sld be no problems using the shop coupon if you are eligble. Answer : [Re] Inquiry for the item from sno****Hi is the free gift Philips purifier available? Hi I have not received my item. Please reply asap Hi may I know when will you restock the gift with purchase - purifier? Hi, if I order now, can I get by today ? Able to send out today ? Answer : [Re] Inquiry from dez****Question : [Re] Inquiry from dez****Answer : [Re] Inquiry from dez****Good Day Selller,
Can i check if your milk powder is local product and the same as the enfagrow Singapore found in local supermarket? Answer : [Re] Inquiry for the item from nav****Yes, we get our stocks from Enfagrow official Singapore. What’s the expiry date for stage 2? Thanks Answer : [Re] Inquiry for the item from the****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - (5 PACKS) STARBUCKS NESPRESSO COFFEE CAPSULES
- Item Q&A
| I tried ordering 5 packs starbucks nespresso coffee capsules and I choose prime next day but your item will not add into my cart. Kindly explain. Thank you. Answer : [Re] Inquiry related delivery from limbeebeeHi customer, are you able to provide us with the error message? Thank you Question : [Re] Inquiry related delivery from limbeebeethere is no error message. the webpage just stay there and your item will not add onto my shopping cart. please rectify as i sincerely want to buy the 5 packs of the starbucks nespresso coffee capsules. Answer : [Re] Inquiry related delivery from limbeebeei also never choose for TRY ME as i just want to buy the 5 packs of starbucks nespresso coffee capsules. please rectify. thank you. Question : [Re] Inquiry related delivery from limbeebeePlease try selecting 'none' under TRY ME option to cart in. Answer : [Re] Inquiry related delivery from limbeebeethank you, I had ordered. Cart no. 142463212 Question : [Re] Inquiry related delivery from limbeebeeAnswer : [Re] Inquiry related return and exchange from ghiesQuestion : [Re] Inquiry related return and exchange from ghiesAnswer : [Re] Inquiry related return and exchange from ghiesQuestion : [Re] Inquiry related return and exchange from ghiesAnswer : [Re] Inquiry related return and exchange from ghiesAnswer : [Re] Inquiry for the item from AudreyongDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
|
![Nestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 3)](https://gd.image-gmkt.com/li/291/295/1625295291.g_260-w-st_g.jpg) - Nestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 3)
- Item Q&A
| Hi, optipro 3 1.6kg x2 at $137 is 2 tins only right not 3 tins. Abit confusing cos image states 3 tins. Thanks. Answer : [Re] Inquiry for the item from ling2384Yes, it is stated in the option title :) Answer : [Re] Inquiry for the item from Zin_lQuestion : [Re] Inquiry for the item from Zin_lWhere is new Nan 3 1.6kg manufactured? New Nan 4 is from singapore? Answer : [Re] Inquiry for the item from kgkoh79nan 3 1.6kg, nan 4 1.6kg all made in sg. For the Nan 4 when will u restock.Tks Answer : [Re] Inquiry for the item from irenetan7979Answer : [Re] Inquiry for the item from karyntanpsHi, want to check when will nan 3 grow will restock? Answer : [Re] Inquiry for the item from adrianonly avail here > https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=491690691 Hi, when will you restock optipro 3 gro x3 Tins? Answer : [Re] Inquiry for the item from sereneongycPlease purchase here> https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=491690691 Hi! Nan Optipro 4 used to come in 1.8kg tins but I noticed it is now 1.6kg only. Is there a change? Thanks! Answer : [Re] Inquiry for the item from WtanYes as shown in item description Hi,
When NaN 4 have stock? Answer : [Re] Inquiry for the item from joey_mei69Question : [Re] Inquiry for the item from joey_mei69You can buy here too https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=491690691 Hi, your product listing says NAN optipro stage 3 1.8kg is made in Switzerland but the actual product says manufactured in Philippines. Can you explain pls? Answer : [Re] Inquiry for the item from sereneongycDear customer, we are sorry about the misinformation., We will check with nestle. Meantime if u wish to return, kindly let us know. Question : [Re] Inquiry for the item from sereneongycIf have the 1.8kg made in Switzerland ones, pls do an exchange for me? Answer : [Re] Inquiry for the item from sereneongycWe do not have Stage 3 made in switzerland. We are sorry about the misinformation in the listing. Question : [Re] Inquiry for the item from sereneongycI tot your 800g ones are manufactured in Switzerland? I don’t mind taking those to make up 1.8kg x 2 tins cuz that’s what I bought. Answer : [Re] Inquiry for the item from sereneongycWe can return and refund but we are unable to exchange for a different SKU. Do let us know your preference. Question : [Re] Inquiry for the item from sereneongycOk. How about I go for return and refund for the 1.8kg x 2 tins, and I’ll purchase the 800g ones from u so you can deliver at the same time? Answer : [Re] Inquiry for the item from sereneongycthe delivery and return will happen on different days. Question : [Re] Inquiry for the item from sereneongycwe are unable to coordinate both on same day. Answer : [Re] Inquiry for the item from sereneongycQuestion : [Re] Inquiry for the item from sereneongycHow to return and refund? Answer : [Re] Inquiry for the item from sereneongycwe will pick it up and refund once it reaches our warehouse. Question : [Re] Inquiry for the item from sereneongycOk can you send someone to pick up tomorrow? Answer : [Re] Inquiry for the item from sereneongycPlease mark order as delivered / received so that we can arrange for a retunr Question : [Re] Inquiry for the item from sereneongycAnswer : [Re] Inquiry for the item from sereneongyccan we check which order number is this under. Question : [Re] Inquiry for the item from sereneongycAnswer : [Re] Inquiry for the item from sereneongycKindly confirm that item is new, unopened and sealed so that we can proceed to do a refund. Question : [Re] Inquiry for the item from sereneongycAnswer : [Re] Inquiry for the item from sereneongycpick up will be tmr from 10-7pm. pls let us know once item has been successfully picked up. Question : [Re] Inquiry for the item from sereneongycAnswer : [Re] Inquiry for the item from sereneongycQuestion : [Re] Inquiry for the item from sereneongycHello! How’s the refund status? Answer : [Re] Inquiry for the item from sereneongycpick up will be tmr from 10-7pm. pls let us know once item has been successfully picked up. >>> were items successfully picked up? Answer : [Re] Inquiry for the item from leoben yuHi, is there an error in pricing? 2 tins of 1.8kg nan kid4 costs $143.50 which means $71.75 per ton. But the normal pricing for 1 similar tin is only $68.90 even on your own store. Answer : [Re] Inquiry for the item from ckwoo1208Dear customer, thank you very much for highlighting this error. We have updated the prices, please kindly check back the listing again. Thank you. Answer : [Re] Inquiry related delivery from white_luvzHi, would double check is Nan stage 3 , 1.8 kg manufactured in Philippines while 800g is manufactured in Switzerland? Answer : [Re] Inquiry for the item from jolene_xlDear customer, yes Nan Stage 3 1.8kg is manufactured in the Philiipines while Nan Stage 3 800g is manufactured in Switzerland.
Thank you. Hi Seller, When is the expiry date for nan optipro 4? Answer : [Re] Inquiry for the item from joycelee871127Dear customer, we are unable to provide the exact expiry date as we receive fresh stocks every week. We can only guarantee you a shelf life of 6~8 months. Thank you. Hi! Can I just check, for the nan optipro 4, the milk powder’s from Switzerland or is it from Philippines? Answer : [Re] Inquiry for the item from ssyeuniceDear customer, Nan Optipro 4 is manufactured in the Philippines with ingredients from European Countries. Thank you. Is your Optipro 3 HA made in Switzerland? Answer : [Re] Inquiry for the item from els****Dear customer, Optipro 3 HA is made in Switzerland. Thank you. Hi. The nan stage 4 (normal, not HA) is original and Switzerland rite. Answer : [Re] Inquiry for the item from wal****Hi any reply? Why are we being ignored? Question : [Re] Inquiry for the item from wal****Dear customer, we apologise for the late response. Nan Stage 4 without HA is made in the Philippines with Ingredients that come from European countries. Thank you. Answer : [Re] Inquiry for the item from wal****Is it the same as nan stage 3, 800gram? Question : [Re] Inquiry for the item from wal****Dear customer, Nan Stage 3 800g is made in Switzerland. Please kindly check our item descriptions under listing for more product information. Thank you. Hello can you stock up nan optipro 3 800g please? Thank you! Need it urgently. Answer : [Re] Inquiry for the item from wac****Hello when will you stock up nan 3 please? Need to purchase it urgently Answer : [Re] Inquiry for the item from wac****Question : [Re] Inquiry for the item from wac****It is still sold out. Please see the picture Answer : [Re] Inquiry for the item from wac****3 Tins NAN Bundle : 4. OPTIPRO KID 4 1.8kgX2(+S$33.50) item name is very misleading. so this is 3 tin bundle? or 2 tins? or 3 tin bundle x 2 = 6 tins? Answer : [Re] Inquiry for the item from nud****3 Tins NAN Bundle : 4. OPTIPRO KID 4 1.8kgX2(+S$33.50) >> this is two tins Hi, why NAN 3 no stock for bundle of 3 tins? But there is stock for NAN 3 for bundle of 6 tins. Could you pls update ur system for the stock? Thanks! Answer : [Re] Inquiry for the item from cho****My boy is 3 years old now. Can I still cont to let him drink nan ha 3? Or is a must to change to nan 4??? Answer : [Re] Inquiry for the item from Ber****Dear customer, the reccomended is for children above 2 years old to start on Nan 4 instead. Thank you. Question : [Re] Inquiry for the item from Ber****But nan 4 did not have HA .. Answer : [Re] Inquiry for the item from Ber****Dear customer, for further product queries please kindly reach out to the Nestle's consumer care line via this email address: consumer.services_sg@care.nestle.com Thank you. Answer : [Re] Inquiry for the item from bar****Hi may I know why is nan 4 more expensive than nan 3 please Hi, I have sent u many messages checking for my delivery. Why no reply? Hi, when will I receive my milk powder? Answer : [Re] Inquiry related delivery from lin****Dear customer, please provide us your order no. Thank you. Hi. Can you pls advise when my items will be deliver? Did not get any reply from u Answer : [Re] Inquiry for the item from ema****Dear customer, we apologise for the late response. Can you provide us your order no.? Thank you. When can I receive my order? Orderd on 03Apr for 04 Apr Prime Delivery. Answer : [Re] Inquiry related delivery from kel****Till 05 Apr still not delivery yet. No call or reply my message. Question : [Re] Inquiry related delivery from kel****We are so sorry fr the delay, you will rcv ur Nan order soon, prob tomorrow. I didn’t receive my order though it’s promised to be on prime delivery. Can I check when will my order be delivered? Answer : [Re] Inquiry related delivery from yel****Dear customer, please provide us your order no. Thank you. Hi, can I know if nan ha 3 got stock available now? Answer : [Re] Inquiry for the item from con****We are so sorry for the delay of ur order, you will rcv them this week. Hello, I would like to buy 6 tins. My boy will consume 1 tin per month May I know the manufacturer date or expiry date please ? Thanks Answer : [Re] Inquiry for the item from hen****Dear customer, we apologise for the late response. Can you specify which stage you plan on purchasing? We are sorry but we are unable to provide you the exact expiry date as we receive fresh batch of stock weekly. But we can guarantee you a shelf life of 6~8 months. Thank you. Hi may I know the NAN HA 3 & Optipro Kid 4 expiry date? Thanks Answer : [Re] Inquiry for the item from fir****Dear customer, unfortunately we are unable to give an exact expiry date as we receive fresh batch of stocks weekly. But we can guarantee you a shelf life of 6-8 months from manufacturing date. Thank you. Question : [Re] Inquiry for the item from fir****Dear seller thanks for your reply & 1 last question, where is the origin manufacturer for both kid 4 & HA 3? Answer : [Re] Inquiry for the item from fir****Dear customer, Kid 4 is from the Philippines and H.A 3 is from Switzerland. Hope this helps! Question : [Re] Inquiry for the item from fir****Answer : [Re] Inquiry for the item from fir****Hi, is optipro grow 3 (800g) same as optipro 3 (1.8kg) apart from the size difference? Are they manufactured in Switzerland or Philippines? Answer : [Re] Inquiry for the item from lin****Dear customer, optipro gro 3 is the same as optipro 3, other than the size difference. They are all manufactured from Switzerland. Thank you. Question : [Re] Inquiry for the item from lin****It was stated manufactured in Philippines on the tins. Answer : [Re] Inquiry for the item from lin****Dear customer, what you receive is what the supplier sends to us. If your require further product information, please drop an email to consumer.services_sg@care.nestle.com Thank you. Hi, when is the expiry date for stage 3 and 4? And where is the manufacturing country? Answer : [Re] Inquiry for the item from jol****Dear customer, the expiry date is about 6~8 months after manufacturing date. The manufacturing country for Stage 3 is Switzerland and Stage 4 is Philippines. Thank you. Hi if I make payment now . The delivery can be send tomorrow ? Answer : [Re] Inquiry related delivery from jes****Dear customer, your order will reach you within 1-2 working days. Thank you. On the nan 4 bundled deal .. it says 1.8kg for 2 tin. Is it for 3 tin or 2 tin at the price of $128? Answer : [Re] Inquiry for the item from shi****Dear customer, for the Nan 4 bundle deal, it is 2 tins for $128. Thank you. Hi. May I check when is the expiry date ? Answer : [Re] Inquiry for the item from Wen****Expiry date is far as stocks are entered into warehouse this month only. Where is Nan 3 pro Manufactured Answer : [Re] Inquiry for the item from kel****Dear customer, Nan Pro 3 is manufactured in Switzerland. Thank you. Where is NAN 3 manufactured? Hi when will there be restock of optipro 2? Answer : [Re] Inquiry for the item from joe****Stage 2 is now in a different listing >>>> ttps://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=499787927
Hi can't seem to apply the nestle $10 off coupon for the nestle nan bundle. Answer : [Re] Inquiry for the item from mis****The coupon is for Food only. Hi, may I know when will stock for Nan 2 be in? Order no. 314301876. My order came without being bubble wrapped at all. End up I received 3 tins of badly dented Stage 4. Mild dent I can accept. But this time round it is unacceptable. The dent is too horrible. Please kindly exchange 3 new tins of Stage 4. I left a message a few times but there is no reply. Answer : [Re] Inquiry related return and exchange from her****Hi can someone assist me? I been asking a few times since 18 Feb but still no one got back to me. Hello, may i know what is the expiry date for nan optipro 3 1.8kg? Thank u Hi, my order was placed on 10 Feb, and it was scheduled for delivery on 13 Feb, but until now i still have not receive my items..!
Where are my items..?! Pls send my items to me ASAP..!!
My Order no. 314157890..
Regards.. Answer : [Re] Inquiry related delivery from sha****If you havent already rcved this order, you will rcv it today or tmr :) Hi,
I have ordered 6x tins nanpro 2, on the 7th feb, as per the delivery status its scheduled on the 13th, as of now we did not received the purchases. Please advise on the actual delivery date so I can make the necessary arrangement for the delivery. Answer : [Re] Inquiry related delivery from zlf****If you havent already rcved this order, you will rcv it today or tmr :) Hi, I also ordered Nestle nan pro 3 (1.8kg) on 9th feb and yet to receive. It appeared as 13th deb scheduled. I have been waiting at home as I afraid will miss the delivery and need to wait longer. Please advice us and update the new date in the system. It still remain as 13th feb scheduled but today already 16th. thank you Answer : [Re] Inquiry related delivery from Gem****If you havent already rcved this order, you will rcv it today or tmr :) When will be the delivery ?? Thought its "prime" and supposed to be a next day delivery ? It's the 6th day now, and no news no updates
It's misleading of customer when u state "next day delivery" on the order page when it is not!
Pls advice ! Answer : [Re] Inquiry related delivery from est****If you havent already rcved this order, you will rcv it today or tmr :) Hi,
I have the same late delivery issue as the people here. Scheduled 13 Feb but no news so far. Can give an update? Answer : [Re] Inquiry related delivery from wmx****Dear Customer, For your Nan order, we are securing stocks with Nestle. When we have an ETA of the products, we will let you know. Please kindly hang in there and do not cancel your order. We will deliver as soon as we have the products. Thank you for shopping with us. Hi, i have ordered the 3 tins of NAN optipro 2 on the 8 Feb and i choose the time slot to be delivered on Monday (10/2/2020) between 1pm-5pm. And the delivery date is rescheduled to 13/2/20. But till now i have yet to receive it. And no inform from seller. Please advise ASAP and let me know when can I get the milk powder? Thanks Answer : [Re] Inquiry related delivery from von****Dear Customer, For your Nan order, we are securing stocks with Nestle. When we have an ETA of the products, we will let you know. Please kindly hang in there and do not cancel your order. We will deliver as soon as we have the products. Thank you for shopping with us. Hi, i have ordered the 3 tins of NAN HA 3 on the 8 Feb and i choose the time slot to be delivered on Monday (10/2/2020) between 1pm-5pm. But till now i have yet to receive and no replies from seller. Please advise ASAP Answer : [Re] Inquiry related delivery from Shu****Dear customer, For your Nan order, we are securing stocks with Nestle When we have an ETA of the products, we will let you know. Please kindly hang in there and do not cancel your order. We will deliver as soon as we have the products. Thank you for shopping with us. Question : [Re] Inquiry related delivery from Shu****Hi, my schedule for the shipping have been updated to 13/2/2020 between 1pm-5pm. However, delivery is still not fulfill. Pls advise and kindly provide an actual date for delivery. Answer : [Re] Inquiry related delivery from Shu****Dear Customer, For your Nan order, we are securing stocks with Nestle. When we have an ETA of the products, we will let you know. Please kindly hang in there and do not cancel your order. We will deliver as soon as we have the products. Thank you for shopping with us. My stock supposed to come on the 8th Feb. It's didn't come as promised. I tried to cancel but to no valid. Why I can't cancel when u fail to deliver on the promise date? Please advice asap. Answer : [Re] Inquiry related cancel and refund from TER****Dear customer, For your Nan order, we are securing stocks with Nestle When we have an ETA of the products, we will let you know. Please kindly hang in there and do not cancel your order. We will deliver as soon as we have the products. Thank you for shopping with us. Answer : [Re] Inquiry from her****Answer : [Re] Inquiry related delivery from car****Answer : [Re] Inquiry for the item from hao****Hi there, purchased Nan 4, scheduled for delivery on 8th Feb (1700hrs to 2200hrs delivery slot) But yet to receive my items as of now, with no updates or reply from seller as well. Please assist, thank you. Answer : [Re] Inquiry related delivery from Zoe****Dear customer, For your Nan order, we are securing stocks with Nestle When we have an ETA of the products, we will let you know. Please kindly hang in there and do not cancel your order. We will deliver as soon as we have the products. Thank you for shopping with us. Hi, my order no is Order no. 313965438. I ordered 6 tins NAN HA 2. may I know when is the delivery? Did not receive any reply since 07 feb. Thanks. Feb 07, 2020 Answer : [Re] Inquiry related delivery from may****Dear customer, For your order, we have secured the stocks. Please kindly hang in there and do not cancel your order. We will deliver as soon as we have the products. You will rcv by this week or early next week. Thank you for shopping with us. Question : [Re] Inquiry related delivery from may****Dear customer, For your order, we have secured the stocks. Please kindly hang in there and do not cancel your order. We will deliver as soon as we have the products. You will rcv by this week or early next week. Thank you for shopping with us. Hi, purchased 2 x Nan 3, 1.8kg yesterday 8th Feb for 1700 to 2200 delivery slot. Till date, 9th feb, 1830 still haven recieve item. Attempts to message seller all went unanswered. Please assist asap thanks. Answer : [Re] Inquiry related delivery from mel****Dear Customer, we have run out of stocks of the item that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3-5 days. Thank you! QooLife Team Hi, Can I know if the milk powder will be delivered today?
Thanks.
Regards, June Answer : [Re] Inquiry related delivery from bec****Dear Customer, we have run out of stocks of the item that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3-5 days. Thank you! QooLife Team Hi can I check what’s the expiry on the nan optipro gro 3 800gr? Answer : [Re] Inquiry for the item from who****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Answer : [Re] Inquiry for the item from non****Hi , may I know when is the expiry date for stage 2 nan Optipro? Pls advise and thank you Answer : [Re] Inquiry for the item from lin****Dear customer, For your order, we have secured the stocks. Please kindly hang in there and do not cancel your order. We will deliver as soon as we have the products. You will rcv by this week or early next week. Thank you for shopping with us. Question : [Re] Inquiry for the item from lin****Dear customer, For your order, we have secured the stocks. Please kindly hang in there and do not cancel your order. We will deliver as soon as we have the products. You will rcv by this week or early next week. Thank you for shopping with us. Answer : [Re] Inquiry related delivery from may****Question : [Re] Inquiry related delivery from may****Hi where is it manufactured? Answer : [Re] Inquiry for the item from xia****Dear Customer, NAN is manufactured in Switzerland. Thank you! QooLife Team Hi can I check if the item is $90 or $105 because it’s stated $90 in the search page and $105 after I click in Answer : [Re] Inquiry for the item from lov****Dear Customer, the current price now is at $110. Thank you! QooLife Team Hihi . I bought nan optic pro. May i know when is the delivery pls. Answer : [Re] Inquiry related delivery from cel****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Question : [Re] Inquiry related delivery from cel****I received but ORDER came wrongly. Answer : [Re] Inquiry related delivery from cel****Dear Customer, we are sorry that we are unable to process this return request due to the quality assurance where stocks delivered after 7 days cannot be returned. Appreciate your kind understanding. Thank you!! QooLife Team Question : [Re] Inquiry related delivery from cel****Huh ? But this is a mistake done by your team ! I ordered stage 3 it came stage 4 ? And i am paying more than what i should because its 1.8kg. This is not acceptable Answer : [Re] Inquiry related delivery from cel****I enquire about it on the 2nd day i received. What do u mean 7 days ? Question : [Re] Inquiry related delivery from cel****This is less than 7 days. I feedback the next day after i received. What do u mean ! Answer : [Re] Inquiry related delivery from cel****Dear Customer, from the Qpost, you have told us that the order went wrongly on the 4/02/2020. Also, you have received your items on Jan 14, 2020 12:24:10. Hence, it is more than 7 days from delivery. Thank you! QooLife Team Hi, what is the expiry date for nan 3 1.8kg? Answer : [Re] Inquiry for the item from jar****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Answer : [Re] Inquiry for the item from son****Question : [Re] Inquiry for the item from son****Answer : [Re] Inquiry for the item from son****Same here! Ordered since 13th jan and have not shipped out . Answer : [Re] Inquiry related delivery from ser****Thank you for sending out today! Question : [Re] Inquiry related delivery from ser****Thank you for sending out today! Answer : [Re] Inquiry related delivery from ser****Dear customer, your order was partially oos but your order will be delivered soon, so sorry for the inconvenience caused.
My item ordered since 14jan, to date status still show shipping requested. Please update on status. Thanks Answer : [Re] Inquiry for the item from sim****Dear customer, your order was partially oos but the stocks has reached and your order will be delivered soon, so sorry for the inconvenience caused. Hi where is nan optipro ha 3 manufactured in? Answer : [Re] Inquiry for the item from png****Dear Customer, Nan is manufactured in Switzerland except for these 2 items Nan stage 4 and stage 3 1.8 kg which is manufacturerd in Philippines. Thank you! QooLife Team
Hi. May I know the country of manufacture of nan 2? Thanks. Answer : [Re] Inquiry for the item from tan****Dear Customer, Nan is manufactured in Switzerland except for these 2 items Nan stage 4 and stage 3 1.8 kg which is manufacturerd in Philippines. Thank you! QooLife Team Nan 3 850gram is made from where ? Answer : [Re] Inquiry for the item from cho****Dear Customer,
It is made in Switzerland.
Thank you QooLife Team Question : [Re] Inquiry for the item from cho****Hi I bought previously and one tin was dented . Will there be any issue with the quality ? Answer : [Re] Inquiry for the item from cho****Dear Customer, kindly request for a Change Option exchange request by going to MyQoo10 > Shopping list > Cancel/Refund and click the cart number and Apply Return or Exchanged under Apply & Remark. Kindly make the request on your end as we are not able to access your orders and the deliveryman will pick up the items before the actual items come to you. Also, can we have a picture showing the wrong item? It's for our warehouse purposes. Thanks! QooLife Team Can we know the maufacture place of your nan 3 ha? And the expiry date of your current batch of nan 3 ha? Thank you! Answer : [Re] Inquiry for the item from hua****Dear Customer, we apologize that we are unable to advise on both the manufacturing and expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Hi I made an order on 5 Jan. Order #312353512. The status is still ' Shipping Requested' today. Can you assist to check and process delivery for me? Many thanks. Answer : [Re] Inquiry related delivery from 241****Hi, pls confirm whether can the Nestle $8 off coupon be used for this milk powder purchase..?
Thks.. Answer : [Re] Inquiry for the item from sha****Dear Customer, the $8 coupon is only applicable for the food item. Milk powder doesn't qualify for it. Thank you! QooLife Team Hi, may I know when would nan optipro 3 be replenished? Thanks. Answer : [Re] Inquiry for the item from cat****Dear Customer, we have placed our orders with the manufacturer and the stocks should reach our warehouse in 3 days time. Thank you!! QooLife Team Hi can I ask if there is any difference between nan 4 1.8kg and nan 4 900g? Other than the fact one is bigger volume/size Answer : [Re] Inquiry for the item from icy****Dear Customer, there's no difference other than Nan 4 is manufactured in Philippines. Thank you!! QooLife Team Hi, for Nan 4 1.8 kg is based on 3 tin or 2 tin? Answer : [Re] Inquiry for the item from dun****Dear Customer, Nan 4 1.8kg is based on 2 tins. Thank you!! QooLife Team Hi, Qoolife Mall,
May I know when you will have stock for Nan Optipro 3 (800g)?
Thank you. Answer : [Re] Inquiry for the item from lis****Dear Customer, we have run out of stocks of the item that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3-5 days. Thank you! QooLife Team Hi, can I check the expiry for Nan Optipro 3? Answer : [Re] Inquiry for the item from mag****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Can I check where the Nan is manufactured from? Answer : [Re] Inquiry for the item from dil****Dear Customer, Nan is manufactured in Switzerland but Nan stage 4 and stage 3 1.8 kg is manufactured in Philippines. Thank you!! QooLife Team
Hello I want to order 3tins bundle 1.8kg nan 4. But when I select it said 1.8kg x2 at the end. So the price of $123 is for 2 or 3? As the “x2” at the end is confusing Answer : [Re] Inquiry for the item from Zin****Dear Customer, for Nan kid 4, it's 2 tins for $118.50. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from Zin****Hi i ordered milk yesterday but i couldn't grab the $20 discunt coupon for next purchade. Answer : [Re] Inquiry for the item from win****Dear Customer, kindly try it again. Thank you!! QooLife Team Question : [Re] Inquiry for the item from win****Still cant. Now all milk on time sale stamp i also cannot apply the shop and cart coupons. Answer : [Re] Inquiry for the item from win****Dear Customer, kindly try it againas we had some system error earlier. Thank you!! QooLife Team Answer : [Re] Inquiry related return and exchange from gio****Question : [Re] Inquiry related return and exchange from gio****Answer : [Re] Inquiry related return and exchange from gio****Nan optipro 2 from where? Answer : [Re] Inquiry for the item from l.l****Dear customer, Country of Origin: S2 800G: Switzerland S2 H.A 800G: Switzerland Hello. It is made in switzerland? Answer : [Re] Inquiry for the item from sze****Dear Customer, yes, it is made in Switzerland. Thank you!! QooLife Team Hi which country is the stage 3 1.8kg milk manufactured in? Thanks! Answer : [Re] Inquiry for the item from joa****Dear Customer, Nan stage 3 1.8kg is manufactured in Philippines. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from ice****Hi i received the novita air purifier. Is there any warranty? Answer : [Re] Inquiry related delivery from vw.****Dear Customer, kindly register your warranty at https://novita.com.sg/products/air-purification/air-purifier. Thank you!! QooLife Team When is the expiry of the milk powder? Answer : [Re] Inquiry for the item from Jes****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Answer : [Re] Inquiry from dra****hi if i order more than 520 before coupon discount ($532) will i get the novita purifier ? Answer : [Re] Inquiry for the item from mEm****Dear Cu0stomer, we apologized as the free item has been fully redeemed. Thank you!! QooLife Team Hi my order number 309691083 I spent $532 but did not get air purifier pls resend thanks Answer : [Re] Inquiry related delivery from Vw.****I have 2 orders which i cart them together 309691084 Pls reply Question : [Re] Inquiry related delivery from Vw.****Dear Customer, we apologized as the free item has been fully redeemed. Thank for your purchase!! QooLife Team
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![[Lion] [Bundle of 4] Mama Lemon 1L+ 1L Refill [Bundle Pack x 4]](https://gd.image-gmkt.com/li/931/755/1412755931.g_260-w-st_g.jpg) - [Lion] [Bundle of 4] Mama Lemon 1L+ 1L Refill [Bundle Pack x 4]
- Item Q&A
| Answer : [Re] Inquiry for the item from AshlynDear Customer, min shelf life of the stock is 1.5 years.
Thank you very much Question : [Re] Inquiry for the item from AshlynThanks for your prompt reply Answer : [Re] Inquiry for the item from AshlynBundle of 4 means there is 8x 1litre bottles? Answer : [Re] Inquiry for the item from tim_hoeDear customer, yes there should be a total of 8 bottles. Thank you. Hi, may i know when will restock? Answer : [Re] Inquiry for the item from kay****Dear customer, the supplier currently does not have any stock. Please kindly check back again next month. Thank you. Answer : [Re] Inquiry for the item from stm****Dear Customer, min 1.5 years shelf life.
Thank you. Hi seller, can check when are you going to ship out the item? I ordered on 25/4 and already 3 days still no updates on shipping. My Order no.is 318730056. Please advise. Thanks. Answer : [Re] Inquiry related delivery from fel****Dear Customer, Sorry for the late reply. Your order has been delivered. Please contact us if there is any issue. Thank you for choosing Qoolife. We hope to see you again.
Hi seller, do you ship to Malaysia? Thanks. Answer : [Re] Inquiry related delivery from ade****Dear customer, sorry but we are unable to ship this to Malaysia. Thank you. Question : [Re] Inquiry related delivery from ade****Answer : [Re] Inquiry related delivery from ade****Hi...do u still hv stocks? Answer : [Re] Inquiry for the item from mar****Dear customer, please check back again by the end of the week. Thank you. When you will restock for regular lemon? Answer : [Re] Inquiry for the item from wen****Dear Customer, the regular lemon is out of stock at the supplier side. We are not sure when the shipment will be.
Sorry about it.
Thank you. Hello seller, can I check if you do bulk purchase?
hope to hear from you soon, thank you! Hi Seller,
I am just received one bottle, my order is two bottles. Please kindly clarified.
Order No : 314028543
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 - (5 BOXES) STARBUCKS NESCAFE DOLCE GUSTO CAPSULES
- Item Q&A
| Hi, Why cant choose all.cherry blossom? Why Other cusyomer can have all same flovour? I have alot of other flabour thus dun want to.stockup other then cherry bossom. Answer : [Re] Inquiry for the item from lis394Hi customer, we have limited stocks for Cherry blossoms. Currently limited to 2 boxes per purchase. Thank you Question : [Re] Inquiry for the item from lis394Base on what i can see you still have alot of stock so it should be 1st come 1st serve till you sold out , Guess it suppose to be that way right? I hope ypu amend the listing for us to to choose all chetry blossom. Else is ok i just buy elsewhere perhaps. Tq Answer : [Re] Inquiry for the item from lis394This is the way we have fixed our configuration of the listing to prevent out of stocks issue to customers who wishes to purchase at later part. Thank you. Answer : [Re] Inquiry for the item from LynHow to choose all 5 box blossom cherry Answer : [Re] Inquiry for the item from redapplejcHi customer, current limit is 2 boxes per purchase. Thank you Question : [Re] Inquiry for the item from redapplejcI only want blossom cherry Hi! When will cappuccino be restocked? Answer : [Re] Inquiry for the item from thunderblairHi customer, new batch will be replenished on Thursday. Thank you. Answer : [Re] Inquiry for the item from BrendayipHi, understand that your stocks for americano should be in on 5 Jan? Will be be stocked soon? Answer : [Re] Inquiry for the item from ongbaoruHi customer, new batch will arrive on 14th jan. Thank you. When will restock for americano? Answer : [Re] Inquiry for the item from LwHi customer, new batch will arrive on 5th Jan next month. Thank you. Answer : [Re] Inquiry for the item from sinchr01Question : [Re] Inquiry for the item from sinchr01Answer : [Re] Inquiry for the item from sinchr01When will have stock for Americano and toffee nut? Answer : [Re] Inquiry for the item from yongDear customer, Toffee Nut is sold out and discontinued. Please kindly check back again by next week for the restock of Americano. Thank you. Hi How many capsules in one box? When's the expiry date? Answer : [Re] Inquiry for the item from KlHi customer, there are 12 capsules per box. We guarantee at least 3 months of expiry from date of delivery. Thank you.
Hi, when will your restock americano? Answer : [Re] Inquiry for the item from aldp2005Dear customer, this flavour is currently out of stocks at Nestle Singapore. We expect new batch to arrive between 1~2 weeks time. Thank you. Question : [Re] Inquiry for the item from aldp2005ok, will order when stock arrive. thanks Answer : [Re] Inquiry for the item from aldp2005Dear customer, duly noted. Thank you for your support :) Answer : [Re] Inquiry for the item from edjamonangHi will u be restocking caramel macchiato? Answer : [Re] Inquiry for the item from yvo****Dear customer, please check back again on 3rd July. Thanl you. Answer : [Re] Inquiry for the item from yan****Hi, when will replenish other flavors come in? Now only left 4 flavors available. Answer : [Re] Inquiry for the item from bob****Hi customer, we hope to get all flavours back in stock on next Monday/Tuesday, thank you! When will have stock for latte ? Answer : [Re] Inquiry for the item from yon****Hi customer, new batch of stocks are arriving on 18th June, thank you! Hi, when will you restock caramel macchiato and americano? Answer : [Re] Inquiry for the item from jes****Dear customer, we currently have Caramel Macchiato in stock. Please check back again next week for Americano. Thank you. hi seller, may i know your americano expiry date pls. thanks Answer : [Re] Inquiry for the item from yuk****Dear customer, the expiry date is usually 6 months from manfacturing date. Thank you. Hi seller, is this capsules compatible to dolce gusto genio 2 machine? Answer : [Re] Inquiry for the item from ger****Dear customer, sorry for the late response. Yes, these capsules are compatible to dolce gusto genio 2 coffee machine. Thank you. Can I know what is the free gift? Will I get this limited edition Starbucks Sakura Reuseable Cup? Answer : [Re] Inquiry for the item from tan****Hi customer, there is currently no free gift promotion for this. thank you! Question : [Re] Inquiry for the item from tan****But it says there is free gift, see screenshot. What is the the free gift? Answer : [Re] Inquiry for the item from tan****That is an gift option whereby the purchase can be gifted to someone else. thank you! Answer : [Re] Inquiry for the item from yan****Question : [Re] Inquiry for the item from yan****Answer : [Re] Inquiry for the item from yan****Hi are you going to restock Caramel? Thanks Answer : [Re] Inquiry for the item from ira****Hi customer, our new shipment will be arriving on Thursday. Do check back again. thank you. Hi seller, there’s only americano in stock. When will you be stocking up for other flavors? Answer : [Re] Inquiry for the item from emi****Dear customer, please check back again tonight. Thank you. Hi, Starbucks capsule can use on any coffee machine? Thanks. Answer : [Re] Inquiry for the item from jes****Dear customer, starbucks capsules are compatible with the Dolce Gusto Eclispe and Drop Coffee Machines. Thank you. Hihi are you restocking for Americano? i am waiting for the restock before i buy.. haa thank you Answer : [Re] Inquiry for the item from pig****Hi customer, stocks replenishment for Americano is uncertain at the moment, we hope to get new stocks in next month...:) When is the restock for Americano? Answer : [Re] Inquiry for the item from jes****Hi customer, milk tea flavour was short delivred in our shipment this week. We currently do not have a next shipment arrival from Nestle, but we are hoping new stocks can arrive next month! Answer : [Re] Inquiry for the item from mfv****Hi when will restock for cappuccino &latte? Hi I ordered these items and was charged but did not get confirmation email of my purchsed. Answer : [Re] Inquiry for the item from az_****Hi I ordered these items and was charged but did not get confirmation email of my purchsed. Please confirm my order What is the expiry date of Americano and Cappuccino? Hi. Any more starbucks card in stock soon ? Answer : [Re] Inquiry for the item from Ber****Hi customer, sorry the $10 vouchers have bee fully redeemed. Thank you. Hi, is the free gift card still available? There is no indication in yr item description. Pls adv ? Answer : [Re] Inquiry for the item from SSS****Hi customer, the free gift cards have been fully redeemed from Starbucks. Thank you. Answer : [Re] Inquiry for the item from Kon****Can I check if the $10 gift card still available with purchase? What’s the expiry date of the capsules ? Answer : [Re] Inquiry for the item from kea****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. And the $10 gift card is still available. Thanks! QooLife Team Question : [Re] Inquiry for the item from kea****Can I check how do I redeem the $10 gift card? It’s not included in the package Answer : [Re] Inquiry for the item from kea****Hi customer, the redemption has to be made online at https://blu.com.sg/events/campaigns/starbucksathome. However we are sorry as the gift cards are now fully redeemed from Starbucks. Thank you. Answer : [Re] Inquiry related delivery from 239****Question : [Re] Inquiry related delivery from 239****Answer : [Re] Inquiry related delivery from 239****Question : [Re] Inquiry related delivery from 239****Answer : [Re] Inquiry related delivery from 239****Question : [Re] Inquiry related delivery from 239****How do I claim the Starbucks card? Answer : [Re] Inquiry for the item from sea****Hi Customer, we are sorry that the online redemption period has now ended. thank you. Question : [Re] Inquiry for the item from sea****Hi customer, sorry there was a miscommunication. Kindly make your gift card redemption at https://blu.com.sg/events/campaigns/starbucksathome. The redemption period is until 4 Feb. Thank you. Answer : [Re] Inquiry for the item from sea****Why no Starbucks card given with purchase Answer : [Re] Inquiry for the item from Sud****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Go Dolce Gusto website, register the purchase & received $10 gift card at Blu Port self collection lockers of your choice. Many angry buyers who didn't receive, pls read. Answer : [Re] Inquiry from uno****Link shown in attached screen capture Question : [Re] Inquiry from uno****Hi customer, thank you for informing. Yes, the redemption period has been extended. Hihi is the $10 gift card promo still avail if I order now. Many thanks Answer : [Re] Inquiry for the item from tan****Hi Customer, sorry for the delay in response. The event has now ended. Thank you. Question : [Re] Inquiry for the item from tan****Hi customer, sorry there was a miscommunication. Kindly make your gift card redemption at https://blu.com.sg/events/campaigns/starbucksathome. The redemption period is until 4 Feb. Thank you. Just bought my 5 boxes. How do I claim my $10 voucher as claimed? Answer : [Re] Inquiry for the item from guc****Hi Customer, we are sorry that the redemption period has ended. Thank you. Question : [Re] Inquiry for the item from guc****Hi customer, sorry there was a miscommunication. Kindly make your gift card redemption at https://blu.com.sg/events/campaigns/starbucksathome. The redemption period is until 4 Feb. Thank you. Hi. I have already received my order today. Above $40. How to claim for the $10 gift card? Answer : [Re] Inquiry for the item from lix****Hi Customer, sorry the online redemption for this event has ended. thank you. Question : [Re] Inquiry for the item from lix****Hi customer, sorry there was a miscommunication. Kindly make your gift card redemption at https://blu.com.sg/events/campaigns/starbucksathome. The redemption period is until 4 Feb. Thank you. How to I claim the gift card? I have already received the capsules I ordered. But there is no gift card... Answer : [Re] Inquiry for the item from peg****Hi Customer, sorry the online redemption for this event has ended. thank you. Question : [Re] Inquiry for the item from peg****Hi customer, sorry there was a miscommunication. Kindly make your gift card redemption at https://blu.com.sg/events/campaigns/starbucksathome. The redemption period is until 4 Feb. Thank you. Is this Starbucks capsule suitable for all coffee maker Brand’s? Answer : [Re] Inquiry for the item from jos****Dear Customer, yes, it is suitable. Thank you!! QooLife Team Hi, seller, Can this Starbucks capsule use on my NESCAFE Dolce Gusto Piccolo? Thank you Answer : [Re] Inquiry for the item from nu.****Dear Customer, the Starbucks capsule can't fit into NDG Piccolo. Thank you! QooLife Team Answer : [Re] Inquiry for the item from nur****Hi Seller. Incoming stock for Cappuccino and Americano ? Thks Answer : [Re] Inquiry for the item from c4c****Dear Customer, kindly placed your orders now as we have received the new stocks. Thank you! QooLife Team Question : [Re] Inquiry for the item from c4c****Hi Seller. I have placed my order. Thks Answer : [Re] Inquiry for the item from c4c****Dear Customer, thanks for notifying us and supporting QooLife! QooLife Team Hi, how many capsules in a box? Answer : [Re] Inquiry for the item from tur****Dear customer, there are 5 capsules in 1 box Can this Starbucks capsule use my Dolce Gusto mini me ? Answer : [Re] Inquiry for the item from dan****Dear customer, yes the capsule can be used by the Dolce Gusto mini me Hi, can I know the expiry date of Americano and Cappuccino? Thank you Answer : [Re] Inquiry for the item from ivy****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team
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![[NESTLÉ®] MILO® UHT / LESS SUGAR Ready To Drink! 48 X 200ML - CNY DESIGN](https://gd.image-gmkt.com/li/802/866/1620866802.g_260-w-st_g.jpg) - [NESTLÉ®] MILO® UHT / LESS SUGAR Ready To Drink! 48 X 200ML - CNY DESIGN
- Item Q&A
| May I know when is the expiry date for less sugar? Answer : [Re] Inquiry for the item from CandyDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Answer : [Re] Inquiry for the item from jeffreymok71Answer : [Re] Inquiry for the item from silver_paradiseAnswer : [Re] Inquiry for the item from wanfikryy03Answer : [Re] Inquiry for the item from EnAnswer : [Re] Inquiry for the item from LCAnswer : [Re] Inquiry for the item from lianwcteeHi Seller, May I know the exact expiry date as I want to keep stock. Answer : [Re] Inquiry for the item from CTDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Question : [Re] Inquiry for the item from CT3 months is too short, do you have at least 6 months stock? Answer : [Re] Inquiry for the item from CTDear customer, we have new batches of stocks arriving weekly from Nestle Singapore. Expiry date is usually longer, but what we guarantee our customers is a minimum of 3 months. Thank you. Hi, I would like to find out when is the expiry date for the 48 x 200ml Milo? Thanks! Answer : [Re] Inquiry for the item from ivin63cmyDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Question : [Re] Inquiry for the item from ivin63cmyAnswer : [Re] Inquiry for the item from ivin63cmyWhy on US currency for all the item Answer : [Re] Inquiry for the item from bennihoDear customer, you can edit the currency type under your Qaccount > Settings > Currency > SGD. Thank you. Answer : [Re] Inquiry for the item from MotogalgalHi. Received items today but the expiry date is in Feb 2021 for 2 Ctn of low sugar milo pkt and 2 pkt of milo 3 in 1 . Are you able to exchange for longer expiry date? Answer : [Re] Inquiry related return and exchange from diondionlee78Dear customer, may we get your order no. to check on this please? Question : [Re] Inquiry related return and exchange from diondionlee78Answer : [Re] Inquiry related return and exchange from diondionlee78Dear customer, kindly request for the exchange/refund request in your order(s) and we will arrange the collection followed by replacement. Thank you. Answer : [Re] Inquiry for the item from sinchr01Question : [Re] Inquiry for the item from sinchr01Answer : [Re] Inquiry for the item from sinchr01Question : [Re] Inquiry for the item from sinchr01Answer : [Re] Inquiry for the item from sinchr01Question : [Re] Inquiry for the item from sinchr01Can u sent my order items on Saturday 5/12/2020 . Thank you 🙏 Answer : [Re] Inquiry for the item from helenatansnDear customer, due to the high volume of orders we received during the black friday sales, we are currently experiencing some delays with packing and shipping. Your order is currently packing and we expect you to receive it within 1-2 working days.
We kindly ask for your patience and understanding. Thank you. May i know which items come with miko van? Answer : [Re] Inquiry for the item from wendychen14Dear customer, we are no longer running the milo van promotion. Please kindly keep a look out for any upcoming promotions/deals. Thank you. Answer : [Re] Inquiry for the item from daniel16032602Hi, may I know when is the expiry date for 50%less sugar. Thanks Answer : [Re] Inquiry for the item from wngcbDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
When is the expiry date? Is this come with van cooler? Answer : [Re] Inquiry for the item from CandyDear customer, we guarantee at least 3 months of expiry from date of delivery. Van pack has been sold out and we are currently offering the usual packaging. Thank you.
Answer : [Re] Inquiry for the item from yapsyndeeHi Seller, May I know the expiry date for this product? Answer : [Re] Inquiry for the item from cynthia3300Dear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Hi, does the less sugar Milo come with the van pack? Answer : [Re] Inquiry for the item from jjmfamilyDear customer, less sugar does not come with the van pack. Thank you. Answer : [Re] Inquiry for the item from boysheng1986Question : [Re] Inquiry for the item from boysheng1986Answer : [Re] Inquiry for the item from boysheng1986Question : [Re] Inquiry for the item from boysheng1986Answer : [Re] Inquiry for the item from boysheng1986Question : [Re] Inquiry for the item from boysheng1986Answer : [Re] Inquiry for the item from boysheng1986Answer : [Re] Inquiry for the item from suwin04Question : [Re] Inquiry for the item from suwin04Dear customer, we can only guarantee you an expiry date of approximately 3 months from delivery. Thank you. Answer : [Re] Inquiry for the item from suwin04Question : [Re] Inquiry for the item from suwin04What is the manufacturing date and the expiry date? Answer : [Re] Inquiry for the item from BBZDear customer, we can only guarantee you a shelf life of approximately 3 months from delivery date. Thank you. Hi There,
Please advise what is the expiry date of the product?
Thanks. Answer : [Re] Inquiry for the item from rene18russDear customer, we can only guarantee you a shelf life of approximately 3 months from delivery. Thank you. Answer : [Re] Inquiry for the item from tayyh1964May I know what is the expired date ? What is the chest size for the T-shirt? Tks Answer : [Re] Inquiry for the item from samcphDear customer, the expiry date is approximately around 5~6 months from manufacturing date. We have updated the listing about the measurements for each size of the UA Tee, please kindly refer to it via the item description from the following link.: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=580701189
Thank you. Question : [Re] Inquiry for the item from samcphThank you for your prompt reply … I have placed my order already :-) Answer : [Re] Inquiry for the item from samcphThanks for your prompt reply … but are you saying to say that your shipment is soon after the manufacture and will be around 5 months before it's expired? Question : [Re] Inquiry for the item from samcphDear customer, duly noted. Thank you for shopping with us. Answer : [Re] Inquiry for the item from samcphWill the free UA T-shirt promotion be back? When? Thanks. Question : [Re] Inquiry for the item from samcphDear customer, the UA shirt promo has ended now, as they have been fully redeemed. Thank you. Answer : [Re] Inquiry for the item from au1Dear customer, the expiry date is at least 3 months after manufacturing date. Thank you. Cannot add 3rd cartons anymore ? Answer : [Re] Inquiry for the item from yellowjadetreeDear customer, you are still able to add 3rd carton for Size XL Shirt. Thank you. For the 3rd cartoon, why don't you have option for the normal milo? Answer : [Re] Inquiry for the item from dagDear customer, we have made the adjustments on our listing. Kindly refresh and try again. We only have size L left, thank you! I don't have the option to add the normal Milo as my 3rd carton. Please advise. Answer : [Re] Inquiry for the item from AngelajingyiDear customer, sorry but we have ran out of stock for the option with the normal milo. Thank you. Answer : [Re] Inquiry for the item from viv_ian2kAnswer : [Re] Inquiry for the item from daphneAnswer : [Re] Inquiry for the item from mandy_tayhi seller, when is the manufacturing date of milo uht ready to drink so I can know roughly how long to store them Answer : [Re] Inquiry for the item from zeliasius6099Dear customer, we are unable to give a exact manufacturing date as we receive fresh stock every week. But we can guarantee you a shelf life of 5~6 months from manufacturing date. Thank you. Answer : [Re] Inquiry for the item from chooyan_heartsHi Seller, May I know when is the expired date for the UHT milo? Thanks Answer : [Re] Inquiry for the item from daphneDear customer, the expiry date is approximately 5~6 months after manufacturing date. Thank you. Answer : [Re] Inquiry for the item from toh_celineQuestion : [Re] Inquiry for the item from toh_celineAnswer : [Re] Inquiry for the item from toh_celineQuestion : [Re] Inquiry for the item from toh_celineHi, can I know the expiry date pls. Answer : [Re] Inquiry for the item from leosius78Dear customer, the expiry date is usually 6 months after manufacturing date. Thank you. Do you have milo without healthier choice logo? Answer : [Re] Inquiry for the item from tuc****Dear customer, the Milo Australian Recipe does not have a healthier choice logo on it. Please kindly refer to the following link: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=550297845
Thank you. Where is this made in??? Thanks. Answer : [Re] Inquiry for the item from sol****Dear customer, this product is manufactured from Malaysia. Thank you. Anymore stock for milo orig flavour Answer : [Re] Inquiry for the item from Lad****Hi customer, stocks have been replenished, do try ordering again. Thank you! Do u have stocks on hand? If order today when will it be delivered? Answer : [Re] Inquiry related delivery from oht****Dear customer, you should receive your order within 1 working day. Thank you. Price going up huh..... ??? No offer. Answer : [Re] Inquiry for the item from roc****Hi customer, we would not be running lower prices at the moment, thank you! Answer : [Re] Inquiry related delivery from 261****Hi I placed my order on 11 May and it is 19 May now and I still have not received it Hi, do you have option for qty 24 instead of 48? Thank you. Hi , what is the expire date of the Milo? Answer : [Re] Inquiry for the item from chr****Dear customer, the expiry date is usually 6 months from manufacturing date. Thank you. Question : [Re] Inquiry for the item from chr****Answer : [Re] Inquiry for the item from chr****The max is qty 2. Mean i can buy 2 or 4 cartons? Answer : [Re] Inquiry for the item from ser****Hi customer, the qty limit is 2 cartons per order due to the weight limit. you may want to spilt your orders for 4 cartons. thank you. Question : [Re] Inquiry for the item from ser****If i split into 2 orders then i have to pay twice the delivery fee. If possible waive 1 delivery fee? Answer : [Re] Inquiry for the item from ser****Hi customer, we regret that we are not able to do so. thank you. What's the expiry for this? Answer : [Re] Inquiry for the item from anc****Hi customer, new batches of stock arrives weekly. Our expiry date is at least 6 months. thank you. I placed my order on 5 May. Till now I havent received my milo. Answer : [Re] Inquiry for the item from xue****Under Armour T is still available with purchase of 2 cartons ? Answer : [Re] Inquiry for the item from S72****Hi customer, the free gift has been sold out. thank you for your interest. Question : [Re] Inquiry for the item from S72****Hi, I have already placed order on the 17th when the Tee was still available,way before you reply my very 1st inquiry. Answer : [Re] Inquiry for the item from S72****Question : [Re] Inquiry for the item from S72****Hi customer, we have received your order and the free tee in size S is included. Your order is delayed as Milo uht 200ml is currently unavailable and the new batch is due to arrive tomorrow. We will then proceed to pack and expedite for ship out. Thank you for your patience and have a great week. Answer : [Re] Inquiry for the item from S72****Yes I received your notification of delay on 19th . Thank you . Have a blessed day. Question : [Re] Inquiry for the item from S72****thank you for your understanding, have a blessed day and stay safe! :) Hi any more free ua t shirt Answer : [Re] Inquiry for the item from Swe****Hi customer, sorry the free shirts have been sold out. thank you. Answer : [Re] Inquiry for the item from man****Hi buy 2 cartons is 48 packs then will receive under armour t shirt for free? Answer : [Re] Inquiry for the item from nws****Dear customer, we apologise for the late response. We no longer have this promotion. Thank you. Answer : [Re] Inquiry for the item from chu****Hi customer, the expiry date is at least 6 months. Thank you. Answer : [Re] Inquiry for the item from chu****Hi customer, the expiry date is at least 6 months, Thank you. If buy 4 carton is free 2 t shirt? Answer : [Re] Inquiry for the item from wei****Hi customer, buy 2 cartons to get 1 free tee! Question : [Re] Inquiry for the item from wei****Yes I know 2 carton 1 free t shirt. So 4 carton will be 2 free t shirt?? Hi, I have 2 question to clarify.
1) How many packs in a carton?
2) when is the expired date for the drinks?
Thanks Answer : [Re] Inquiry for the item from cho****Hi customer, there are 24 packs in a carton. Expiry date is at least 6 months. thank you! What is the measurement like for the under armour tee shirt? Should I refer to the men or women size chart? Answer : [Re] Inquiry for the item from jvl****Hi customer, these are men's tee. thank you! Answer : [Re] Inquiry for the item from Sim****Hi , I get charged for Qprime although my order is above $60 and it forces my selection to Qxquicknext day delivery. I don’t need next day delivery. I just want Qprime. I want to order 48x2 cartons. Pls revert to simply QPrime asap Answer : [Re] Inquiry related delivery from 234****Hi customer, our delivery service have been upgraded to either PrimeNextDay or PrimeToday. Just cart to $60, and the shipping fee will be waived. Thank you. When will restock the normal wan?, Answer : [Re] Inquiry for the item from sal****Hi customer, sorry we are not sure of your enquiry, but do you mean the 24x200ml packing size? Question : [Re] Inquiry for the item from sal****Is 48 without the lowering of the sugar Answer : [Re] Inquiry for the item from sal****Hi customer, there is no change in our products, still comes in both original and less sugar options, thank you. May i know what is the expiry date? Answer : [Re] Inquiry for the item from izz****Hi customer, the expiry date is at least 6~8 months. thank you. [Damaged Item] 1 of e 4 cartons is contaminated, please exchange a new carton for me Answer : [Re] Inquiry related return and exchange from the****Hi customer, we will replace the entire carton to you. We kindly request for you to dispose the damaged item. Thank you. Question : [Re] Inquiry related return and exchange from the****hi, well received, thank you. Hi seller. Why is the sale price keep changing? It was $27.90 yesterday. Today it’s $28.90. Last week was $26.90 Hi. There free lunch box for this? May see the picture? Answer : [Re] Inquiry for the item from soh****Dear customer, there is no free gift for this product. Thank you. Question : [Re] Inquiry for the item from soh****Since no free lunch box, u should remove the option that state lunch box is given out Answer : [Re] Inquiry for the item from soh****Dear customer, we apologise for the mistake on the misleading free gift option on this listing. It has been removed. Thank you. Answer : [Re] 来自gan****会员的商品咨询。Dear customer, the expiry date is usually 6 months from manufacturing date. Thank you. Answer : [Re] Inquiry for the item from ela****Dear customer, the expiry date is generally 6 months from manufacturing date. Manufacturing date can be found on the packaging. Thank you. 48 X 200ML MILO (LION HEAD CNY)(-S$4.00)
Is the expiry date earlier or later than Sept 30th 2020 ?
Thanks. Answer : [Re] Inquiry for the item from teo****Dear customer, unfortunately we are unable to give you the exact expiry date. We can only guarantee you a shelf life of 4-6 months. Thank you. Lion head CNY milo 48 x 200ml when expiry date due? Thanks. Answer : [Re] Inquiry for the item from hwe****Dear customer, the expiry date due is about 4-6 months from manufacturing date. Thank you. Hi, pls advise on the expiry date for the batch of 48* 200ml and the cny lion head 48*200ml. Thank you Answer : [Re] Inquiry for the item from ire****Hi customer, we have new batch of stocks arriving from Nestle weekly. Therefore the expiry date is usually at least 6 months from manufacturing date for Original Milo UHT. The lion head packs will have a slightly shorter delivery date of 1~2months. Thank you. Hi Seller, is the milo made in Malaysia or Singapore? Thanks. Answer : [Re] Inquiry for the item from mir****Hi customer, it is made in Malaysia. Thank you. Answer : [Re] Inquiry for the item from yan****Hi seller, when will e milo 48×2ooml milo stock be in? Answer : [Re] Inquiry for the item from sta****Hi customer, we have stocks available, do put through an order if you are keen. Thank you. Ordered 21Feb morning.When will the milo be delivered? Answer : [Re] Inquiry related delivery from wee****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Answer : [Re] Inquiry for the item from irl****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Hi, I thought delivery is next day how come I have not received my last week order? Hi Seller,
When will you delivery my order, please see attached. May i know the expiry date of milo 48x200ml and 48x200ml cny lion head packing? Thanks. Answer : [Re] Inquiry related delivery from agl****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team How to avail of free shipping ($60) when it’s limited to 2purchase? Can u consider 3purchase pls? Answer : [Re] Inquiry for the item from yel****Dear Customer, we are not able to do that as we have to take the delivery man's capacity into account. Kindly place your orders in multiple orders. Thank you! QooLife team Hi, milo lion head got stock and will be shipped asap? Answer : [Re] Inquiry for the item from Ang****Dear Customer, apologies for the late reply. We have ran out of stocks on this item now. Thank you!! QooLife Team Hi I havent received my order yet? May I know roughly when it will be delivered? Answer : [Re] Inquiry related delivery from roc****Hi customer, your order has been delivered on 2 Jan. Do let us know if otherwise. Thank you. Hi, how do I get free shipping for Prime Next Day? When I place other items in my basket which amount to over $60, I am still charged for shipping. Could you kindly advise? Thank you. Cart number:131874515 I've been waiting for almost a month, where is my order.? Sent you 3 messages already, but you never reply. When will you deliver??? Answer : [Re] Inquiry related delivery from di.****Hi customer, we are sorry for not replying earlier. The delay of your order is due to other items in your cart(dettol and softlan) being out of stocks. New batch of the mentioned items will arrive only next week. Do let us know if you are willing to wait as we are unable to split the delivery for this order. Thank you. Question : [Re] Inquiry related delivery from di.****In mid January, you informed me it will arrive in 3or 5days, and now it's delayed again? I've been waiting for 20over days and don't know when I can get the order. If you don't have stock, you should remove it from the website immediately. After clicking confirm delivery how do I redeemed ithe happy call? There's no redemption button to click? Answer : [Re] Inquiry for the item from JOE****Dear Customer, we apologized as the Happycall pan redemption is only valid until Jan 19th. Thank you! QooLife team
Question : [Re] Inquiry for the item from JOE****I bought the priducts on 10 jan what do you mean by 19 Jan? Answer : [Re] Inquiry for the item from JOE****I confirmed delivery on 18 Jan so why i domt get the happy call? Question : [Re] Inquiry for the item from JOE****Hi customer, we are sorry for not handling this matter well. Your purchases qualify for the happycall pan redemption and we will arrange the free gift to be fufilled to you. The ship out of the pan has been arranged. Do allow 2~3 working days for delivery to reach you. Thank you. Hi seller
When are you going to ship this?
Been waiting awhile.. My diaper order too!
Can you quickly ship out or update!?? Answer : [Re] Inquiry related delivery from est****Hi customer, we are sorry for our late response. New batch of stocks are now in our warehouse. If you are still keen on ordering for CNY period, there is a QXquick option where you can select delviery date and timing. Thank you. Today order when can received? Answer : [Re] Inquiry related delivery from ang****Hi customer, we have ex-stocks for all milo uht. There is a QXquick delivery option where you are able to select specific delivery date and timing. However the schedule will be narrow during CNY period. Thank you. How soon can I get this please? Answer : [Re] Inquiry related delivery from pra****Hi Customer, delivery will take 2~3 working days upon ordering. Thank you. Hi,
Expiry for the 50% less sugar? Answer : [Re] Inquiry for the item from jlt****Hi customer, we order new stocks from Nestle weekly. The expriy dates for milo uht is at least 6 months from date of purchase. thank you. Hi the promo spend neet with $88 free happy call still have? Answer : [Re] Inquiry for the item from Eka****Hi customer, sorry the promo event has ended on the 19th Jan. thank you. May I know which country is the milo manufacture in? Answer : [Re] Inquiry for the item from jum****Dear Customer, Milo UHT is manufactured in Malaysia. Thank you! QooLife Team May I know when is the expiry date? Answer : [Re] Inquiry for the item from 234****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Answer : [Re] Inquiry related delivery from mee****Is the free gift Happycall still available? Answer : [Re] Inquiry from Sim****Dear Customer, it is still available but going fast. Kindly place your orders soon and follow the instructions on this website to redeem: https://www.qoo10.sg/sp/191593. To qualify for the redemption, your purchase needs to be above $88 or more. However, you need to wait for items status to be 'On delivery' or "Delivered' first before they being able click on the redemption button. Thank you!! QooLife Team What is the expiry date for the lion head Milo? Answer : [Re] Inquiry for the item from may****Hi customer, we have new batches of stocks arriving weekly, and expiry dates are usually 5~6 months from delivery. Thank you. Answer : [Re] Inquiry for the item from luc****Question : [Re] Inquiry for the item from luc****Answer : [Re] Inquiry for the item from luc****
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![[TSP] SongHe - Tsuru Refinded Sunflower Oil 5L/Tsuru Vegetable Cooking Oil 5L](https://gd.image-gmkt.com/li/319/493/1452493319.g_260-w-st_g.jpg) - [TSP] SongHe - Tsuru Refinded Sunflower Oil 5L/Tsuru Vegetable Cooking Oil 5L
- Item Q&A
| Answer : [Re] Inquiry for the item from AnnieHi Seller, Kindly advise expiry date for Tsuru Refinded Sunflower Oil 5L/Tsuru Vegetable Cooking Oil 5L.
Thank u Answer : [Re] Inquiry for the item from tgldawn4858Dear Customer, the current batch of the stock that we have received from the supplier is Nov 2022.
The min shelf life of the grocery stock is 18 - 22 months.
Thank you very much. Hi Seller. When you re-stocking your sunflower oil again? Answer : [Re] Inquiry for the item from saaim aliasDear Customer, we have updated the stock level. You might want to purcahse now... We do have ready stock.
Question : [Re] Inquiry for the item from saaim aliasHi,when will the sunflower oil be restocked? Thanks. Answer : [Re] Inquiry for the item from TanDear Customer, the stock will be back on 2 Dec.
Thank you very much Your oil has any trans fat ? Answer : [Re] Inquiry for the item from kellyDear customer, our oil does not contain any trans fat. Thank you. Your oil has any trans fat ? Answer : [Re] Inquiry for the item from kellyDear customer, the oil does not contain any trans fat. Thank you. Hi Seller, when the tempura oil restock? Answer : [Re] Inquiry for the item from alvincth2452Dear customer, we have stock available for it. Please kindly check back again. Thank you. What's the nutrition facts for both products? Answer : [Re] Inquiry for the item from DanielDear Customer, please refer to the below link for the official website of the products:
https://tspsonghe.com.sg/en/products/
Thank you. Answer : [Re] Inquiry for the item from jiaping_1992When is the manufactured date? Question : [Re] Inquiry for the item from jiaping_1992Dear Customer, it is 2 years best before date from manufacturing date.
Thank you. Answer : [Re] Inquiry from val****Answer : [Re] Inquiry from val****Hi may I know the expiry date Answer : [Re] Inquiry for the item from val****Dear customer, the best before is 2 years after manufacturing date. Thank you. Answer : [Re] Inquiry for the item from ker****Answer : [Re] Inquiry for the item from chm****What is the manufacturing date/expiry date of the vegetable oil of the current batch? Answer : [Re] Inquiry for the item from ere****Dear Customer, Here is the detail:
manufacturing date: May 2020, best before date: May 2022
Thank you. Question : [Re] Inquiry for the item from ere****Thank you. However, it is sold out. When is the next batch arriving? Answer : [Re] Inquiry for the item from ere****Dear Customer, the item is back to stock.
Thank you. Is this 100% sunflower oil? Answer : [Re] Inquiry for the item from bio****Dear customer, we apologise for the late response. Yes it is 100% Sunflower Oil. Thank you. Is the free gift still the 1 kg sugar? Answer : [Re] Inquiry for the item from 250****Dear customer, we apologise for the late response. We have ran out of free gifts. Thank you. Under my Cart No. 135833834 of 24 May 2020, I ordered [TSP] SongHe - Tsuru Refined Sunflower Oil 5L (Free 1kg Taffy Fine Sugar], Qty: 1/$12.50. I was charged $1.99 for Prime Next Day Delivery. Now that the supplier informed me that the stock is low so in other words I won't be getting any earlier delivery. To my understanding the supplier is expecting shipment of new stock to arrive on 27 May 2020. I like to appeal for the delivery charge $1.99 to be lifted in this case. Moreover, before I place the said order I note Qoo10 indicated this product "In stock @ Qx Singapore" so I have been misled to believe this. Look forward to hearing favourably from you.
Regards,
Sherry Chia Y. K. Answer : [Re] Inquiry for the item from sta****Dear Customer, we are sorry for the delay. We will arrange the delivery to you ASAP.
There will be a small gift for you as well.
Thank you very much. I ordered 2 bottles with prime today for yesterday 17 May 10 to. 1pm.. But till now no delivery and my queries unattended?! Do update ASAP when I will receive my oil.. Answer : [Re] Inquiry related delivery from zal****Dear customer, we apologise for the delay. We have rescheduled your delivery to the earliest timeslot available, 19 May 2020 10:00~13:00 Thank you. When is the expiry date of the tsuru refined sunflower oil? Answer : [Re] Inquiry for the item from 250****Dear customer, the best before date is 2 years from manufacturing date. Thank you. How many % sunflower oil is this? The description says it s blended When will have stock again? Answer : [Re] Inquiry for the item from fra****Dear customer please check back again 2 weeks later as the supplier do not have stock currently. Thank you. When will new stock arrive? No option in the list. Answer : [Re] Inquiry for the item from 246****Dear customer, we currently have refined sunflower oil available in stock. Thank you. Question : [Re] Inquiry for the item from 246****But there is no option to select. Please help. Answer : [Re] Inquiry for the item from 246****Dear Customer, we have updated the stock level. Only left with 02. Tsuru Refined Sunflower Oil 5L.
Thank you. Hi, when will the product be restocks? Answer : [Re] Inquiry for the item from ksp****Dear Customer, the listing will be restocked by end of next week. Currently, we left with 02. Tsuru Refined Sunflower Oil 5L.
Thank you. Hi. When will new stock arrive? Thank you! Answer : [Re] Inquiry for the item from mai****Dear Customer, we are having our shipment on this week.
Thank you. Hi when will new stock arrive? Thanks Answer : [Re] Inquiry for the item from teo****Dear Customer, the product is back to stock.
Thank you. Question : [Re] Inquiry for the item from teo****Answer : [Re] Inquiry for the item from teo****Hi quantity is still 0. I cannot buy. Is it updated? Question : [Re] Inquiry for the item from teo****Dear Customer, we are sorry that this item is out of stock again. We are trying to get more stock in. Sorry about it.
Thank you. Hi when will you restock ? Answer : [Re] Inquiry for the item from rit****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team When are you going to send order 285746492? Answer : [Re] Inquiry related delivery from di.****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![[PETPET]【1 Ctn】CERTAINTY DryPants/SuperPants/MaxPants/Tape Adult Diapers size M~XL](https://gd.image-gmkt.com/li/181/681/1553681181.g_260-w-st_g.jpg) - [PETPET]【1 Ctn】CERTAINTY DryPants/SuperPants/MaxPants/Tape Adult Diapers size M~XL
- Item Q&A
| Can I know when the superpant size L stock arriving? Need to order soon. Thanks. Answer : [Re] Inquiry for the item from pat_tanppHi customer, this item is currently out of stocks at the moment. New batch will be available in 1st / 2nd week of March. Thank you Hello! Would it be possible to request for a sample to try out the pants?
Would like to try size XL.
Thank you very much! Answer : [Re] Inquiry for the item from Amarisf4Hi customer, we are sorry that we do not have any sample for this product. Thank you. Answer : [Re] Inquiry for the item from MingQuestion : [Re] Inquiry for the item from MingAnswer : [Re] Inquiry for the item from MingAnswer : [Re] Inquiry from 3depl33Hi,
is this similar to Certainty Day Pants? Day Pants has 11 pieces per pack. thank you Answer : [Re] Inquiry for the item from puaysiangDear customer, certainty has a few variants, may we know if you are looking at Dry/Super/Max pants? Thank you. Question : [Re] Inquiry for the item from puaysiangHi We used to order Certainty Day Pants. Is now the Super Pants a subsititute? Answer : [Re] Inquiry for the item from puaysiangDear customer, now we have 3 different types of pants. There is no substitutions, only preferences of which type do you prefer better. Thank you.
|
![[Kimberly Clark] 1 x CARTON SALE: Huggies Silver Diapers/ Pants](https://gd.image-gmkt.com/li/614/735/1624735614.g_260-w-st_g.jpg) - [Kimberly Clark] 1 x CARTON SALE: Huggies Silver Diapers/ Pants
- Item Q&A
| Hi
Huggies Silver Pants XXL when will restock.? Answer : [Re] Inquiry for the item from safinalim86It will be restocked late next week Hi can I know when will XXL restock? Answer : [Re] Inquiry for the item from happyazyit sld be restocked next week Hi, when is the restock for XXL pants? Thank you. Answer : [Re] Inquiry for the item from Mabel_limwtit will be restocked next week. Hi, it was mentioned earlier that the diapers for the size of XXL would be in stock in first week of Jan 2021.
May i know is the stock here already?
As i would like to purchase 2 cartons! Please advise,
Thanks and regards Answer : [Re] Inquiry for the item from tarcy_ting2002Items will be restocked on 6th When will Silver Pants XXL be in stock again? Answer : [Re] Inquiry for the item from ProFireIt will be in stock in first week of Jan Answer : [Re] Inquiry for the item from na29naMay I ask if Silver diapers size is bigger than Gold range? Eg: Silver L size started with 9kg but Gold L size started with 8kg? Thanks Answer : [Re] Inquiry for the item from cchooiling1982Dear customer, the sizes are the same, it is just the difference between number of pcs. in each pack. Thank you. Question : [Re] Inquiry for the item from cchooiling1982Dear customer, kindly ignore the message above. Please kindly take a look at both the item descriptions of both listings. Link as shown below: Huggies Gold Diapers: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=641581559
Huggies Silver Diapers: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=644552061
Thank you. Answer : [Re] Inquiry for the item from cchooiling1982The gold in bundled range which made in SG showed L size is for 8-13kg but the individual sales fr ur link is 9-14kg so may I ask wat is the diff , y all same brand but diff size indicator? Question : [Re] Inquiry for the item from cchooiling1982The gold in bundled range which made in SG showed L size is for 8-13kg but the individual sales fr ur link is 9-14kg so may I ask wat is the diff , y all same brand but diff size indicator? Answer : [Re] Inquiry for the item from cchooiling1982Dear customer, we apologise for the confusion caused. We have checked and the size for Gold Diapers is 8-13kg. The Silver Diapers is bigger in terms of size. Thank you. Question : [Re] Inquiry for the item from cchooiling1982Answer : [Re] Inquiry for the item from cchooiling1982Answer : [Re] Inquiry for the item from shiminwinniemay I check Huggies Silver XXL pants when will be stock available? Answer : [Re] Inquiry for the item from zero2zerosgDo check, it is now available :) Answer : [Re] Inquiry from mcxiuweiQuestion : [Re] Inquiry from mcxiuweiOrder no. 325845073
Can I know if my order will reach me today and by what time can I expect to receive it? Answer : [Re] Inquiry related delivery from CupidAngelDear customer, sorry for the delay. The variants which you have ordered are currently out of stock, and we are awaiting for fresh stocks to arrive in warehouse. We will expedite packing and ship out thereafter and expect delivery to reach you by the end of the week. We kindly ask for your patience. Thank you. Question : [Re] Inquiry related delivery from CupidAngelDear Customer,please kindly ignore the last messgae. Regarding your Huggies Silver Pants XXL order, Kimberly Clark has gotten back to us to inform us that the stocks will only reach us on the 6 or 7th Aug. You will rcv it 1-2 working days after. If this waiting time is unacceptable, do feel free to cancel it. We apologise for the inconvenience caused. Answer : [Re] Inquiry related delivery from CupidAngelHi, its already 8th August but my delivery status is still reflected as "Preparing item" since I've placed my order on 25 July. Will it be shipped out on Monday as u've mentioned above that I'll receive it in 1-2 days from 6th or 7th Aug? Question : [Re] Inquiry related delivery from CupidAngelyou will rcv this week as it will be shipped out today or tmr When do you have stocks for Silver pant XXL? Answer : [Re] Inquiry for the item from eukim82We sld be getting a restock today. Hi Seller,
Any restock on XXL pants? Answer : [Re] Inquiry for the item from jacky_cwwIt is getting restocked today When can i received the diapers if i place order tomorrow? Answer : [Re] Inquiry related delivery from 235****Dear customer, you should receive it within 1 working day. Thank you. Answer : [Re] Inquiry for the item from saa****Question : [Re] Inquiry for the item from saa****Answer : [Re] Inquiry for the item from saa****Hi, when will restock for Silver Pant XL? Answer : [Re] Inquiry for the item from lim****Dear Customer, please check back again next week. Thank you. Can this be wear as overnight diaper? Answer : [Re] Inquiry for the item from Chr****Dear customer, we apologise for the late response. This product can be used as an overnight diaper, however it is recommended that you check and change the diaper as per usual so as to prevent overflow. Hope this helps! Thank you. Dear seller,
Kindly advise when the diapers will be delivered. Orders was placed on 22nd May.
Thank you! Answer : [Re] Inquiry related delivery from ter****Dear customer, we are sorry for the delay. If you havent rcved ur item, you sld rcv it any time from today till Monday. THis delay is due to OOS issue from suppliers side. Sorry for the inconvenience causd. Hi seller, When will you restock Pants-XL? Thanks Answer : [Re] Inquiry for the item from jac****Dear customer, we apologise for the late response. Pants XL is currently available, please check back again. Thank you. I have placed order for next day delivery I am yet to receive. Can you please say when can I expect Hi, please advise when is the restock for XXL pants. Thanks 🙏 Answer : [Re] Inquiry for the item from Mab****Dear customer, please check back next week. Thank you. Answer : [Re] Inquiry for the item from ako****i would like to ask if you are still going to sell XL (pants) Answer : [Re] Inquiry for the item from ako****Dear customer, please check back again next week. Thank you. hi, i jus placed an order for the tape diapers today. can you advise roughly when we may expect to receive the item? thanks. Hi seller, my order no. 318928441, may i know when is the delivery date as i need them urgently... thks alot!! Answer : [Re] Inquiry related delivery from wu_****Dear customer, your order is currently on delivery. You should receive it by today or tomorrow. Thank you. Hi, where are the diapers made in? Hello seller, the picture illustration indicate XL is 12 - 17Kg. However, when received is 11 - 16Kg. Answer : [Re] Inquiry for the item from han****Dear customer, could you send us the images of the item received? Thank you. Question : [Re] Inquiry for the item from han****Dear customer, we have checked. The picture illustration is specifically for Pants type. Diapers XL size ranges from 11kg - 16kg. Thank you. Answer : [Re] Inquiry for the item from han****Answer : [Re] Inquiry for the item from tra****Can I change the item. I purchased wrong size.. Answer : [Re] Inquiry related delivery from tan****Dear customer, sorry but we do not allow exchanges for such cases. Thank you. Answer : [Re] Inquiry for the item from bab****Hi can check my order? Order no. 316754195 Long delivery! Answer : [Re] Inquiry related delivery from xia****Hi i order on 31th. May i know when will ship out? Thanks Question : [Re] Inquiry related delivery from xia****Dear customer, we apologise for the delay. Due to some unforeseen circumstances, there has been a delay with the eta of our new shipments. We will expedite packing and ship out soonest, we expect delivery to reach you by the end of the week. We kindly ask for your understanding. Thank you. Hi I need size xL but it is currently OOS
When will the stock come in ?
Thanks Answer : [Re] Inquiry for the item from tam****Dear customer, please check back again at the end of the week. Thank you. Hi is xl gong to be restocked soon? Answer : [Re] Inquiry for the item from ber****Dear customer, please check back again next week. Thank you. Answer : [Re] Inquiry for the item from mas****Hi! May i know when will my order be mail out ? Answer : [Re] Inquiry related delivery from jea****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Hi. I have made an offer on 11 feb. The order had yet to be sent. May i know when are you going to do so? Answer : [Re] Inquiry related delivery from kar****If you havent already rcved this order, you will rcv it today or tmr :) Hi i order on 25th. May i know when will ship out? Thanks Answer : [Re] Inquiry related delivery from sup****Dear Customer, we have run out of stocks of the item that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3 days. Thank you! QooLife Team Hi, your iterm for Purchase is only up to 4 items per purchase. Can i ask u then how do I apply the coupon? You set limit at $300 for the coupon to use at the same time you set limit on purchase. So you telling us, not to buy? Answer : [Re] Inquiry for the item from Ray****Dear Customer, kindly make multiple orders but in one cart. Thank you!! QooLife Team Question : [Re] Inquiry for the item from Ray****None, it would automatically delete. Please check with qoo10, thanks! Answer : [Re] Inquiry for the item from Ray****Dear Customer, noted, thank you!! QooLife Team Hi, how long does the delivery takes to reach buyer? Tks. Answer : [Re] Inquiry related delivery from e.b****Dear customer, it will be delivered in 2-3 working days :) Question : [Re] Inquiry related delivery from e.b****Answer : [Re] Inquiry related delivery from e.b****Dear Customer, thanks for notifying us and supporting QooLife! QooLife Team Answer : [Re] Inquiry for the item from mon****Dear Customer, it is made in Malaysia. Kindly placed your orders soon. Thank you!! QooLife Team Any restock for xxl silver pants? Answer : [Re] Inquiry for the item from Eli****Dear customer, please check back again soon. We have stocks but the system requires some time to reflect. Thank you for supporting Qoolife! Answer : [Re] Inquiry related delivery from cam****Hi seller, When is the expiry date for the FREE Milk Powder & Rice Cereal??? Answer : [Re] Inquiry for the item from vir****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team Hi, when will you restock XL pants? Answer : [Re] Inquiry for the item from pop****I wish to purchase 2 cartons so that to waive off the delivery charge. But the system put Max 1 Carton purchase Answer : [Re] Inquiry for the item from zoi****Dear Customer, kindly try it again as we've made some changes. Thank you! QooLife Team Hi
One Carton got how many packs? Answer : [Re] Inquiry for the item from 261****Do refer to the options. There are 3 packs per carton/
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![[DUMEX] Mamil Gold Step 3/4/5/ Select[Big Tin 1.5kg/1.6kg] x 3(Diaper Bag) or [Small Tin 850g] x 5](https://gd.image-gmkt.com/li/896/209/1626209896.g_260-w-st_g.jpg) - [DUMEX] Mamil Gold Step 3/4/5/ Select[Big Tin 1.5kg/1.6kg] x 3(Diaper Bag) or [Small Tin 850g] x 5
- Item Q&A
| Answer : [Re] Inquiry related delivery from phoebearyAnswer : [Re] Inquiry for the item from penguinnaHi seller, may i ask for the stage 4 in 850gm size will be the old version or the new version ? Cos i see the packaging is changed Is it the content n formula the same or hve slight difference?
How about stage 3 in 1.6kg size? Thanks Answer : [Re] Inquiry for the item from leejerry82Dear customer, the stage 4 tin in 850g will be a new packaging but same formula. Thank you. Will milk be still delivered in light of covid 19 situation? Hi seller..
Kindly reply how soon aft makin payment, can i receive d milk as its very urgent Answer : [Re] Inquiry for the item from jun****Dear customer, your order is currently on the way. It should reach you by today or tomorrow. We apologise for the delay. Thank you. Hi I ordered since 1st April. Msged twice on delivery updates but no reply. Plse advise Answer : [Re] Inquiry related delivery from rai****Dear customer, we apologise for the late response and delay. Due to high demand, we are currently running low on stocks and are awaiting new stocks to arrive in warehouse. Due to unforeseen circumstances, the eta for shipment has also been delayed. We expect delivery to reach you by the end of this week and kindly seek your understanding. Thank you.
Hi, I placed an order for delivery by 6pm on 31 Mar. Item was not delivered, and there was no communication or whatever so re the non-delivery. I have dropped two messages since then, and received no reply. Appreciate an update. Thanks. Answer : [Re] Inquiry related delivery from cin****Dear Customer, we would like to reqeust your order number for us to check on this case.
Thank you very much. Answer : [Re] Inquiry for the item from jas****Answer : [Re] Inquiry for the item from tmi****hi. seller. I would like to check stage 3 FM is fr where? Answer : [Re] Inquiry for the item from lpf****Dear Customer, Dumex is manufactured in New Zealand. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from chi****What is the expiry date for the stage 3 1.8kg? And what is the country of origin? Answer : [Re] Inquiry for the item from Tay****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Question : [Re] Inquiry for the item from Tay****Dear Customer,
Please be assured that we purchase our stcoks directly from Danaone Singapore and our stocks is the same as those sold in the major supermarket.
Thanks Qoolife Team Hi, is the Bat design still available? Answer : [Re] Inquiry for the item from tan****Dear Customer, it is stll available. Kindly place your orders soon. Thank you!! QooLife Team Question : [Re] Inquiry for the item from tan****Hi, aldy placed order for Stage 3 850gx5 tins. :) Answer : [Re] Inquiry for the item from tan****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Answer : [Re] Inquiry for the item from azo****When will the stock replenish for stage 2 soy? What is the expiry date then? Answer : [Re] Inquiry for the item from cun****Dear Customer, the stage 2 soy for Dumex will be restock soon. However, we apologize that we are unable to advise on the expiry date but please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team Question : [Re] Inquiry for the item from cun****Thanks for your reply. Will you all be selling stage 1 soy too? I have 2 children to feed 😜 Answer : [Re] Inquiry for the item from cun****Dear Customer, our apologies as we don't sell stage 1 soy milk. Thank you! QooLife team Hi May I know where the milk powder is produced and packed? Thanks When will restock mamil gold soy? Hi When will shipping be made? I am running out of milk powder, I orderes since 6 March. Answer : [Re] Inquiry related delivery from eil****Dear Customer, We apologise for the delay in delivery as item was Out of Stock. We have arranged to shipped out item to you. You will be able to receive it within these 2 days. Thanks QooLife Team
Hi, may I kNow expiry date of step 2 and step 4?
Thanks! Answer : [Re] Inquiry for the item from slu****Dear Customer
We apologise that we are unable to advise on the expiry date.
However, please be assured that our stocks are fresh stocks as we order directly from Dumex Singapore on a weekly basis.
Thanks QooLife Team How come your stage 2 soy looks different from the one sold in supermarket? Answer : [Re] Inquiry for the item from evi****Dear Customer,
We will check with Supplier for the latest pics. Our pics might not be the updated ones.
However, pls be assured that our stocks are from Official Supplier it is the same as those sold in major supermarket.
Thanks QooLife Team Question : [Re] Inquiry for the item from evi****Supermarket dont have stage 2 for soy. Only 0-12months. Can show me ur actual picture? Answer : [Re] Inquiry for the item from evi****Dear Customer,
We apologise for that.
Yes we have checked with Dumex.
Our picture is the old pics.
We will update the picture. The tem we have is for 1 years and above.
We apologise for the inconveniece caused. QooLife Team
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - Kimberly Clark 1 x CARTON SALE: Huggies Platinum Diapers/ Pants
- Item Q&A
| Answer : [Re] Inquiry related delivery from libra83squirrelHi the promotion is until today for the Similac sample,why is there no more option for the free sample? Answer : [Re] Inquiry for the item from jessieHi where is the Huggies plantinum diaper made in? Hi, may I know still come with free similac sample? Answer : [Re] Inquiry for the item from VinciHi, will there be restock for L pants? Answer : [Re] Inquiry for the item from jujowongAnswer : [Re] Inquiry for the item from DANAnswer : [Re] Inquiry related delivery from ee_uzeCan you Confirm again it's 3 Packs of 60 pcs each for NB Diapers Answer : [Re] Inquiry for the item from rifaquatNEWBORN NATUREMADE 60pcs x 3packs (180pcs) It has been coming to 2 weeks! Can you please deliver the items ASAp! Answer : [Re] Inquiry related delivery from TingQuestion : [Re] Inquiry related delivery from TingWhen will you deliver the items? Answer : [Re] Inquiry related delivery from TingQuestion : [Re] Inquiry related delivery from TingIt is not showing that shipping is in progress still. Can you confirm it will be delivered tomorrow? Answer : [Re] Inquiry related delivery from TingHi customer, may we have your order no. to check? Question : [Re] Inquiry related delivery from TingAnswer : [Re] Inquiry related delivery from TingThis order is being packed and awaiting ship out. Delivery should reach you tmr. Thank you. Answer : [Re] Inquiry for the item from SamanthaHi, can I mix 2packs of NB and 1pack of S size? Answer : [Re] Inquiry for the item from daniel_siswandiapologies u are unable to do so Answer : [Re] Inquiry for the item from diapercakessingaporeHi there. XL naturemade pants still available? Answer : [Re] Inquiry for the item from NuramirashahAny restock for XXL pants ? Answer : [Re] Inquiry for the item from Evelyn Limit will be restocked on 6th :) Question : [Re] Inquiry for the item from Evelyn LimHi , the Platinum XXL is not restocked yet Answer : [Re] Inquiry for the item from Evelyn Limplease check back, it will update when it is in stock. thansk Hi ,
When will the Huggies platinum pants be available ? Answer : [Re] Inquiry for the item from LandyWhen will the Huggies platinum pants for XXL be available? Question : [Re] Inquiry for the item from Landyit will be avail on 6th :) Answer : [Re] Inquiry for the item from LandyQuestion : [Re] Inquiry for the item from LandyWe are getting a fresh shipment today. Pls check back in the evening. Answer : [Re] Inquiry for the item from LandyJust nowI checked, there are still no XXL size pants Question : [Re] Inquiry for the item from Landyplease check back and it will update once avail Hi, when will stock up the naturemade pants for M size? Answer : [Re] Inquiry for the item from mei_xuan26Do check.. it is available now :) Hi when will have stock for XL naturemade pants? Answer : [Re] Inquiry for the item from verlyn99Answer : [Re] Inquiry related delivery from MhQuestion : [Re] Inquiry related delivery from MhAnswer : [Re] Inquiry related delivery from MhHi, I have accidentally selected diaper instead of pants. It was an honest oversight and will appreciate if i can change the diapers to pants. Can let me know if i can make the exchange? Answer : [Re] Inquiry related return and exchange from sherlyn.ng40There will be a charge for $4.50 per trip to collect and redeliver the items, totalling $9. Please confirm you wld like to proceed. Question : [Re] Inquiry related return and exchange from sherlyn.ng40Answer : [Re] Inquiry related return and exchange from sherlyn.ng40We have sent a qpay request. kindly make payment and send us a screenshot for fast processing :) Question : [Re] Inquiry related return and exchange from sherlyn.ng40Answer : [Re] Inquiry related return and exchange from sherlyn.ng40May i know when will the exchange take place? Question : [Re] Inquiry related return and exchange from sherlyn.ng40Dear customer, we have arranaged for the pickup. It should reach you tomorrow, 17th Nov from 10:00~19:00.
Thank you. Answer : [Re] Inquiry related return and exchange from sherlyn.ng40Hi, the person have picked up the item. May I know when can i get the exchanged item? Question : [Re] Inquiry related return and exchange from sherlyn.ng40Dear customer, we will arrange for the Naturemade Pants Large 44pcs x 3 packs to be sent to you. You should receive it within 2-3 working days. Thank you. Hi, when atlre are going to ship out my order? Answer : [Re] Inquiry related delivery from xufengriyaDear customer, we are very sorry about the delay. Your order is currently on the way and you should receive it by today or tomorrow. This is your tracking no.: SGP166408347
Thank you. Hi free gift promo over? Item was in cart for 2 days but I forgot... Today wana check out no more free gift? 😂 Answer : [Re] Inquiry for the item from llengz82Answer : [Re] Inquiry related delivery from adeline_tangAnswer : [Re] Inquiry for the item from Pdeva23Yes. do check the listing :) Hi seller, when will you restock 1 carton diaper tape L size? Answer : [Re] Inquiry for the item from faye_wlibraDear customer, we are no longer restocking Diaper Tape size L as that is the old stock that has been discontinued. Please kindly refer to the new stock which is the Naturemade Diapers size L. Kindly rest assure that the new launch is the same as the old stock. Thank you. Question : [Re] Inquiry for the item from faye_wlibraThen when will you restock Naturemade diaper size L. Answer : [Re] Inquiry for the item from faye_wlibraDear customer, we have checked and currently only have stock for Size S Naturemade Diapers. We do not know of the eta for the size L at the moment, as the supplier side is also out-of-stock. Please kindly check back again next month. Thank you. Question : [Re] Inquiry for the item from faye_wlibraAnswer : [Re] Inquiry for the item from faye_wlibraAnswer : [Re] Inquiry for the item from hanisifaqisyaHi. Will there be a restock for naturemade newborn diapers? Answer : [Re] Inquiry for the item from elainetianleoDear customer, can we kindly ask you to specify which item you are asking about? The 30pcs x 6 packs or 60pcs x 3 packs? Thank you. Question : [Re] Inquiry for the item from elainetianleoHi. It’s 60pcs x 3 packs. Answer : [Re] Inquiry for the item from elainetianleoDear customer, there is no restock for now as this is out-of-stock at the supplier's side. Thank you. Hi, I would like to know what do you mean by XL natural made and XL + bamboo set? What is the difference? Hope to hear from you soon, thank you. Answer : [Re] Inquiry for the item from moomoo_09bamboo set is a gift with purchase. it is a bamboo cutlery set :) Question : [Re] Inquiry for the item from moomoo_09Answer : [Re] Inquiry for the item from moomoo_09When will M size nature made diapers be restocked? Answer : [Re] Inquiry for the item from ngws33Dear customer, we are currently out of stock for the M size naturemade Diapers. Thank you. Answer : [Re] Inquiry for the item from chew_elysiaQuestion : [Re] Inquiry for the item from chew_elysiaAnswer : [Re] Inquiry for the item from chew_elysiaWill the naturemade size L be restocked? Answer : [Re] Inquiry for the item from dazi233Naturemade Diaper L will be available some time next week Answer : [Re] Inquiry for the item from DavePlease send the two gift sets as advertised. Otherwise, Kindly arrange the return and refund of the two cartoon boxes. Thanks Answer : [Re] Inquiry related cancel and refund from DhrubaDear customer, please kindly provide us images of the items received and the waybill label (sticker pasted on the delivered parcel with your address on it). Thank you. Question : [Re] Inquiry related cancel and refund from DhrubaDear customer, please kindly ignore the previous message. We have checked your order records and realised that you did not pick the option with the GWP Bamboo Set (as shown below). Type:Naturemade Pants (New Launch) / Size:4) XX-LARGE NATUREMADE 26pcs x 4packs (104 pcs)(+S$9) / 40% second carton:none / ACKNOWLEDGMENT:3-5 days delivery due to recent high demand / Bamboo Set GWP:ELIGIBLE FOR NATUREMADE PANTS (SELECT CAREFULLY}
We have delivered your items correctly. Thank you. Answer : [Re] Inquiry related cancel and refund from DhrubaThanks for your reply. However, I do not agree with you. As I DID select the same order with "Bamboo set GWP". Please check the attachment. Therefore, I look forward to receiving the gift of two sets or arrange a return and refund of the orders. I can see similar offers in other places as well. If you do not agree to deliver as per the order and the advertisement, then I do not want the packages. If you do not agree to ship as per your promise and advertisement (and selection), then I do not want to buy things from you. I look forward to hearing from you further. Question : [Re] Inquiry related cancel and refund from DhrubaYou did not select the option with Bamboo Set GWP. Answer : [Re] Inquiry related cancel and refund from DhrubaPlease see the attachement. It clearly mentioned the "Bamboo Set GWP"
Question : [Re] Inquiry related cancel and refund from DhrubaCan you please check the attachment that I uploaded above. It clearly shows "Type:Naturemade Pants (New Launch) / Size:4) XX-LARGE NATUREMADE 26pcs x 4packs (104 pcs)(+S$9) / 40% second carton:none / ACKNOWLEDGMENT:3-5 days delivery due to recent high demand / Bamboo Set GWP:ELIGIBLE FOR NATUREMADE PANTS (SELECT CAREFULLY}"
You mentioned this as the eligibility to get the gifts. May I know what is the difference between your above mentioned criteria and the attachment (my order)? Answer : [Re] Inquiry related cancel and refund from Dhrubayou had to pick the option with the gift with purchase, hence the acknowledgment for customers to select the option carefully Question : [Re] Inquiry related cancel and refund from DhrubaIs it possible to send me the gifts for these orders if I order another package, please? Answer : [Re] Inquiry related cancel and refund from DhrubaYes, do order and let us know the order number asap. In the event that the GWP is oos, we will rcv with something else. There is a risk it may run OOS as it is moving quick. Question : [Re] Inquiry related cancel and refund from DhrubaI am going to order the following. Please confirm if I can get the two fight of :Soft fleece blanket" for these two cartoon. And additionally would you be kind enough to send two Bamboo set GWP for earlier orders together? Please confirm soon before I order. Answer : [Re] Inquiry related cancel and refund from DhrubaQprime from Singapore Gift available Self collection available [Kimberly Clark] Kimberly Clark 1 x CARTON SALE: Huggies Platinum Diapers/ Pants Type : Naturemade Pants (New Launch) / Size : 8) XX-LARGE 26pcs x 4packs + SOFT FLEECE BLANKET (S$9.00) 40% second carton : none / ACKNOWLEDGMENT : 3-5 days delivery due to recent high demand Question : [Re] Inquiry related cancel and refund from DhrubaIf you are kind enough, I am planning order two cartoon of the above soon. Please let me know if you could send two Bamboo set GWP for earlier order. Thanks
Answer : [Re] Inquiry related cancel and refund from DhrubaQuestion : [Re] Inquiry related cancel and refund from Dhrubaas mentioned, give us order number once ordered.. Answer : [Re] Inquiry related cancel and refund from DhrubaHi, as discussed, I have ordered for another two cartoon. Order Summary (Date : Oct 13, 2020 / Cart no. : 139641996)| Order No 329757907 Question : [Re] Inquiry related cancel and refund from DhrubaPlease double check to ship two "SOFT FLEECE BLANKET" for these two cartoons, and two "BAMBOO SET GWP" for earlier orders. Looking forward to your kind consideration. Please let me know if there is any problem with this orders. I look forward to receiving two XXL Naturemade Pants cartoon along with four gifts (two blanket for this order --and two bamboo set for earlier order). Thanks! Answer : [Re] Inquiry related cancel and refund from DhrubaQuestion : [Re] Inquiry related cancel and refund from Dhrubait has been added to ur order. u may rcv it on a separate day or separate delivery. Answer : [Re] Inquiry related cancel and refund from DhrubaQuestion : [Re] Inquiry related cancel and refund from DhrubaAnswer : [Re] Inquiry related cancel and refund from DhrubaHello, this time also the same thing happened, no gift is delivered for order 329561795... Type:Naturemade Pants (New Launch) / Size:8) XX-LARGE 26pcs x 4packs + SOFT FLEECE BLANKET(+S$9) 40% second carton:none / ACKNOWLEDGMENT:3-5 days delivery due to recent high demand Question : [Re] Inquiry related cancel and refund from DhrubaCould you please look into?
Answer : [Re] Inquiry related cancel and refund from DhrubaAre the fits separately shipped? Question : [Re] Inquiry related cancel and refund from DhrubaPlease let me know if the "Soft fleece blanket" is separately shipped?
Answer : [Re] Inquiry related cancel and refund from DhrubaDear customer, can we kindly ask you to open the boxes and check if the fleece blankets were packed into them? If they are not, please kindly respond to us in your latest inquiry. Thank you. Question : [Re] Inquiry related cancel and refund from DhrubaSorry for giving you trouble. The gifts were within one cartoon. I just contacted you after not finding the gifts outside and within one cartoon. Have a great day. Thanks
Answer : [Re] Inquiry related cancel and refund from DhrubaMay I know if the bamboo set still available if I order today? Answer : [Re] Inquiry for the item from eyebaggirlyes but u will have to pick the option with bamboo set, under naturemade pants. please select carefully or u will not rcv it. As per the advertisement I was supposed to receive two gift sets. However, I have not received any of those. Please send the gifts or arrange the returns of the items. Please let me know Answer : [Re] Inquiry related return and exchange from DhrubaDear customer, we have responded to your latest inquiry. Please kindly refer to that instead. Thank you. Are there any new stock coming for L size tape diaper? Answer : [Re] Inquiry for the item from siewpeng.gDear customer, we no longer have any stocks for the old L Size Tape Diaper. Please kindly check out the Naturemade Diapers, they are the new stock and are the same as the old Tape Diapers. Thank you.
hi, may i know whats the difference between xx large 26 pc x 4 packs and xx large naturemade 26 pc x 4 packs? both types have free gift? Answer : [Re] Inquiry for the item from yeemay2005Dear customer, only naturemade pants has free gift. Thank you. Question : [Re] Inquiry for the item from yeemay2005Dear customer, naturemade version is the new launch. Thank you. Why is the 2nd csrton for newborn more expensive than the usual price? Is there calculation error? Answer : [Re] Inquiry for the item from Ernie0304Dear customer, we have amended that error, please kindly check back again. Thank you. Hi, May i know the type of the 2nd box at 40% off? Is it the nature or the platinum? Answer : [Re] Inquiry for the item from Haileyd81its not the naturemade version Answer : [Re] Inquiry for the item from julia.alenaAnswer : [Re] Inquiry for the item from HeeRachelAnswer : [Re] Inquiry for the item from ChangleenahAnswer : [Re] Inquiry related delivery from Ernie0304Answer : [Re] Inquiry for the item from Sherpen_8899Question : [Re] Inquiry for the item from Sherpen_8899Hi when will there be stock for platinum pants XL? Answer : [Re] Inquiry for the item from minghui61087Dear customer, please kindly take a look at the naturemade pants they are the same as platinum pants. It is just different as this naturemade product is a newly launched product while the platinum pants size XL has been discontinued.
Thank you. Answer : [Re] Inquiry for the item from shira_avisQuestion : [Re] Inquiry for the item from shira_avisDo you have size XXL available? Answer : [Re] Inquiry for the item from nesta_no5Yes its under Naturemade. Answer : [Re] Inquiry for the item from christan0522Dear customer, these products are manufactured in China. Thank you. Hi there, may I know when are the pants diaper for size XXL will be restocked? Thank you. Answer : [Re] Inquiry for the item from naqilahrThe newly released version will be out by Wednesday :) Question : [Re] Inquiry for the item from naqilahrAlright thank you :) will order soon Answer : [Re] Inquiry for the item from naqilahrDear customer, thank you for the support :) We look forward to seeing you again. There are two options for the L size tape diapers. May I know what are the difference? Both cost the same. One of them state "playbox no sticker". Not sure what this means. Answer : [Re] Inquiry for the item from ongehthe carton that it arrives in is a playbox. Ultra thin pant, Size M, is it 6-11kg? Or 6-10kg? Please advise. Thank you! Answer : [Re] Inquiry for the item from simsieweng71Dear customer, it is 6-10kg. Thank you. Question : [Re] Inquiry for the item from simsieweng71The size is different from the supermarket? I have bought a pack, but is 6-11kg. Answer : [Re] Inquiry for the item from simsieweng71Dear customer, we will check with Kimberly Clark about this issue. But please be rest assured that our stocks are the same as those in NTUC Fairprice and Cold Storage. Thank you. Question : [Re] Inquiry for the item from simsieweng71Hi, thank you for your reply and hope to hear from you soon. Answer : [Re] Inquiry for the item from simsieweng71Question : [Re] Inquiry for the item from simsieweng71Dear customer, Kimberly Clark has responded and has confirmed that the stocks we have are the same as the stocks as the ones from NTUC Fairprice and Cold Storage. It is 6-10kg. Thank you. Answer : [Re] Inquiry for the item from simsieweng71Hi, thanks for the clarification. Question : [Re] Inquiry for the item from simsieweng71Hi seller, please check on my order 325416707, I ordered 6x30NB Diaper option (+Mamil gold sample), but only received 3x30NB diaper with mamil sample. Where are the missing 3 packs? Answer : [Re] Inquiry related return and exchange from MayDear customer, please kindly provide us images of the items received and the waybill labels (sticker pasted on the delivered parcel). Thank you. Question : [Re] Inquiry related return and exchange from MayHi, please see attached. The sticker shows there's supposed to be 7 items and that it's 8+kg but that is not true at all. The other shipment that arrived together with this was correct (see other screenshot, fully packed in the box and very heavy) and well received but not this order. Answer : [Re] Inquiry related return and exchange from MaySomehow it didn't attach well just now Question : [Re] Inquiry related return and exchange from MayDear customer, we have raised your case up to qxpress for further investigation and will update you as soon as they reach a resolution. We kindly ask for your patience. Thank you. Answer : [Re] Inquiry related return and exchange from MayThank you for the update, appreciate it. Question : [Re] Inquiry related return and exchange from MayFor reference, the box below was the other order (325416706) of 64pcs x 3 packs in original huggies packaging, while the order that had wrong quantities shipped (325416707) is the box on top, which is not the original huggies packaging box. Not sure if it matters though...please do let me know if there's additional details I can provide for your investigation. Answer : [Re] Inquiry related return and exchange from MayDear customer, thank you for your prompt response. We will let you know if we require further information and will update you soonest. Thank you. Question : [Re] Inquiry related return and exchange from MayHi, please let me know how the investigation has gone and how the missing 3 packs will be handled, as another shipment to me or a refund, thank you. Answer : [Re] Inquiry related return and exchange from MayDear customer, we are currently still chasing qxpress for a response to this case, and will update you soonest. We kindly ask for your patience and understanding on this. Thank you. Hi
I ordered 2 x diaper (8 pkts) but only received one. I have informed you immediately after the delivery in june 2020 but till date i still have not gotten my refund or remaining diapers. Pls check and reply asap
Order no. 136436898 Answer : [Re] Inquiry related cancel and refund from manxin1409Dear customer, sorry for the long wait. Qxpress has responded and agreed to compensate for the missing carton. We will be reshipping you the missing carton and it should be delivered to you within 2~3 working days. Thank you. Question : [Re] Inquiry related cancel and refund from manxin1409Answer : [Re] Inquiry related cancel and refund from manxin1409Answer : [Re] Inquiry for the item from priyanka.devaHi Seller, why isn’t the diapers packed into a box? Super unhygienic, and there is a tear at the diaper plastic bag!!!!!!!!!!!!!!! This is not my first time buying from you, so please maintain your standard in the packing wise -doesn’t mean got sales then you can “save” a box. Answer : [Re] Inquiry for the item from amanda.ling22Dear customer, we are very sorry to hear this. Please kindly provide images of the tear and the waybill labels (sticker pasted on the delivered parcels). Thank you. Answer : [Re] Inquiry related delivery from Jasline_seahWhere is my huggies pant going to delivered? Supposedly delivered on 21/07/20 but untill now I didnot received. I paying for prime today at $3.99. Please do reply cause msg seller few time still no reply. Answer : [Re] Inquiry for the item from Wanmas060181Dear customer, we are very sorry for the delay. The variants which you have ordered are currently out of stock, and we are awaiting for fresh stocks to arrive in warehouse. We will expedite packing and ship out thereafter and expect delivery to reach you by the end of the week. We kindly ask for your patience. Thank you. Hi, if I place order now when is the earliest you can deliver over? I need it urgently. Answer : [Re] Inquiry related delivery from pri****Question : [Re] Inquiry related delivery from pri****If I urgently need it can I go over pick it up? Answer : [Re] Inquiry related delivery from pri****Hi, I’ve submitted the order. Kindly deliver it tomorrow urgently. Thank you. Question : [Re] Inquiry related delivery from pri****Hi, can you confirm if you will be delivering my order today? Answer : [Re] Inquiry related delivery from pri****Dear customer, we do not allow self-collection. You should recieve your order by today or tomorrow. Thank you. Question : [Re] Inquiry related delivery from pri****Thank you. Please make it today as my diaper finished Answer : [Re] Inquiry related delivery from pri****Dear customer, we will try to push for faster packing and ship out for this order. Thank you. Question : [Re] Inquiry related delivery from pri****Answer : [Re] Inquiry related delivery from pri****Question : [Re] Inquiry related delivery from pri****Answer : [Re] Inquiry related delivery from pri****Still didn’t receive it today ☹️ Question : [Re] Inquiry related delivery from pri****Dear customer, your order is shown to have been delivered to you on 18 July 2020. Please kindly confirm that you have received it. Thank you.
Hi could you check on this order 325250877, it was Qxquick. I received a pack, not a carton of huggies S and no mamil, even though i choose the option. I was a little shocked, it has been always good with previous order. please check thanks. Answer : [Re] Inquiry related return and exchange from minli_leowDear customer, we have raised your case up to qxpress for further investigation and will update you once they reach a resolution. We kindly ask for your patience. Thank you. Question : [Re] Inquiry related return and exchange from minli_leowPlease get back to me by tomorrow, otherwise I just get a refund for this order coz ordering a new set is faster. Answer : [Re] Inquiry related return and exchange from minli_leowDear customer, we are not authorised to do any refunds or reships until qxpress has given us a resolution to this case. We kindly ask for your patience. Thank you. i paid for QX delivery and its supposed to be delivered yesterday. nvm that, but the status as of today, is still in PREPARING. been attempting to reach out to u but no replies at all. how rude. u shd refund back the fee of the QX if you are going to keep up with this bad service Answer : [Re] Inquiry related delivery from nuridayusyukriDear customer, we have refunded your order because you are temporarily OOS for this item. We are awaiting a restock that sld come in today or tomorrow. We strive to bring the freshest stocks to you, hence we do not stock in too much at one time. The downside is that we occasionally face such issues. We will try to do better with our stock forecasting. We apologise for any inconvenience caused. Answer : [Re] Inquiry related delivery from eff****Hi what's the difference in the newborn options? There's 4 different options and they all seem the same. Answer : [Re] Inquiry for the item from Hkl****Different qty, etc. But the diaper itself is the same. Order no. : 323726139/323726140
Hi there
I used the express delivery and paid for it. But items are not delivered and not received! Yet the delivery courier said items has been delivered. This is a completely false claim. How can it be delivered when I didn’t receive anything? By right it should be delivered today on the same day as I opted for the express delivery same day and paid for it. Please check with the courier company.
Thank you
Kind regards Shafiqah Answer : [Re] Inquiry related delivery from sha****I received the items already. It was delivered later. The courier person cannot declare it as delivered if items have not arrived at the customer home. This is not a right declaration. Question : [Re] Inquiry related delivery from sha****Dear customer, we are terribly sorry about this. Sometimes delivery for orders get delayed even though the delivery status has shown that it has been delivered. We will feedback about this to the relevant department. Thank you. Answer : [Re] Inquiry for the item from aud****When will my order be shipped? Answer : [Re] Inquiry related delivery from tsa****Dear customer, you should receive your order by today or tomorrow. Thank you. Answer : [Re] Inquiry for the item from lcs****Question : [Re] Inquiry for the item from lcs****Hi, how long will it take to deliver? Answer : [Re] Inquiry related delivery from che****Dear customer, we apologise for the late response. You should receive your order within 1 working day. Thank you. How do I apply your Mother’s Day coupon? I don’t see that option at my shopping cart, only the qoolife mall vouchers Hi how long will the delivery take? If I order today, when will I receive it? May be know the country of manufacture for diaper New born 60 x 3 packets? Answer : [Re] Inquiry for the item from sha****Dear customer, the country of manufacture for the New Born diapers 60 x 3 packets is China. Thank you. May i know will there b any delay in the delivery due to covid 19? Answer : [Re] Inquiry related delivery from bry****Dear customer, generally delivery should proceed as per usual. Thank you. Hi, please advise the expected delivery timeline if i order today? Do u have stock for L tape platinum? If yes, when will it be delivered? Answer : [Re] Inquiry for the item from che****if it can be added to cart, it is avail. delivery sld take 2 days Do u have stocks for newborn or no more stocks? Answer : [Re] Inquiry related delivery from mys****no more stocks for now. do check back in the next 2 days. 2nd carton cannot choose diaper only L and xxL pants? Answer : [Re] Inquiry for the item from tan****When stock for medium diaper? Question : [Re] Inquiry for the item from tan****currently oos unfortunately. Answer : [Re] Inquiry for the item from tan****do check back later this week Answer : [Re] Inquiry from 234****Question : [Re] Inquiry from 234****Answer : [Re] Inquiry from 234****Question : [Re] Inquiry from 234****Good day!
May I know platinum pants cutting is it same or bigger then Mamypoko?
Hope to hear from you soon. Answer : [Re] Inquiry for the item from aig****Dear customer, sorry but we are unable to do such comparisons for you. Thank you. Hi Team,
I would like to get only diapers for both carton but noticed 2nd carton is for pants only. Can advise? Answer : [Re] Inquiry for the item from foo****Dear customer, we apologise for the late response. For this product, we are currently running promotions on getting free gifts with the 2nd carton of pants. If you wish to purchase only diapers, perhaps you can consider buying via this link instead: https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=647850739 Thank you. Is the skip-hop set still available?
Thanks Answer : [Re] Inquiry for the item from 246****Answer : [Re] Inquiry for the item from Lyn****Hi! Are the toys packed inside the carton boxes? I should receive 3 skiphop toys but only receive 1?! Answer : [Re] Inquiry for the item from tan****Dear customer, behind the option of the FOC sticker pack we added in brackets "While Stocks Last". Unfortunately we have run out of stock for the toys. Thank you. Hi.. Does the tape diapers cone with the play box? Answer : [Re] Inquiry for the item from jus****Just the pants as per description Answer : [Re] Inquiry for the item from aza****Is the limited edition playset still available? Answer : [Re] Inquiry for the item from gue****Yes but it is while stocks last, do take note Size M diaper with wet wipes is sold out? Answer : [Re] Inquiry for the item from tho****Platinum tape diapers made in which country please? Thanks! I have not receive my order yet. Ordered oh 13 feb. pls check I have ordered on 13 feb and yet to receive my order. Pls check Hello Can i ask how long more till e diapers arrived? Is e shipping from china? If too long, please cancel my order. Thanks. Hope to hear from you soon. Answer : [Re] Inquiry related delivery from ama****If you havent already rcved this order, you will rcv it today or tmr :) Question : [Re] Inquiry related delivery from ama****Hello..my item is still not here yet!! Please stop telling customers u will receive either today or tomorrow when item is not here yet!! Please clarify when its been more thAn two week already! Hi seller,
Please help to check my order which I order online on 9 Feb, and I select next delivery. But until now I still not receive my order. Please check and delivery to me as soon as possible. Thanks. Please see my order details in the photo for ur info. Answer : [Re] Inquiry related delivery from lov****If you havent already rcved this order, you will rcv it today or tmr :) Hi seller, I have not receive my order until now? Please check and deliver to me as soon as possible. Thanks.
Please see the attached photo for ur info. Thanks Answer : [Re] Inquiry related delivery from lov****If you havent already rcved this order, you will rcv it today or tmr :) Hi Seller, when can you ship out the items? it been delayed for many days already. and no response from you. Hi, how do we go about exchanging size? I have left an inquiry in private, but you have not reply.
Thanks hello seller, I asked sooooooo many times, anyone can answer my question??? when my parcel shipping out? what is the parcel status??? Hi i ordered 1 carton but did not receive the free lepfrog toy. Is the promo on or it was not sent Hi seller can I check when I will be receiving my diapers? Hi can I check where the diapers are manufactured? Is it made in China, Korea or Thailand? Hello can I mix 2 m with 2 L for pants? Thank you! Answer : [Re] Inquiry for the item from fan****Apologies no, you have to buy same size. Answer : [Re] Inquiry for the item from jef****
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![[JnJ] Desitin Rapid Relief Zinc Oxide Diaper Rash Cream 57g [BUNDLE OF 2]](https://gd.image-gmkt.com/li/484/503/1626503484.g_260-w-st_g.jpg) - [JnJ] Desitin Rapid Relief Zinc Oxide Diaper Rash Cream 57g [BUNDLE OF 2]
- Item Q&A
| Hi Seller,
What is the expiry date for the desitin cream? Answer : [Re] Inquiry for the item from wenwen_83stocks just entered last month so be rest assured that expiry date is far ;) Question : [Re] Inquiry for the item from wenwen_83May I know far is till when, 2022 or 2023?
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![[Kimberly Clark] Depend Adult Care Diapers](https://gd.image-gmkt.com/li/078/719/1241719078.g_260-w-st_g.jpg) - [Kimberly Clark] Depend Adult Care Diapers
- Item Q&A
| Answer : [Re] Inquiry for the item from LynnQuestion : [Re] Inquiry for the item from LynnAnswer : [Re] Inquiry for the item from LynnQuestion : [Re] Inquiry for the item from LynnHi seller Is the size M at $9.75 for 1 piece ? Pls reply. Thx. Answer : [Re] Inquiry for the item from lshsmNo..... its for one pack which contains 8 pcs Answer : [Re] Inquiry for the item from LynnAnswer : [Re] Inquiry for the item from vonne.gnQuestion : [Re] Inquiry for the item from vonne.gnAnswer : [Re] Inquiry for the item from x-cherrrlynQuestion : [Re] Inquiry for the item from x-cherrrlynAnswer : [Re] Inquiry for the item from x-cherrrlynQuestion : [Re] Inquiry for the item from x-cherrrlynAnswer : [Re] Inquiry for the item from x-cherrrlynQuestion : [Re] Inquiry for the item from x-cherrrlynAnswer : [Re] Inquiry for the item from x-cherrrlynQuestion : [Re] Inquiry for the item from x-cherrrlynAnswer : [Re] Inquiry for the item from x-cherrrlynMay I know is this reusable for wash, or just one time wear? Please let me know,thanks Answer : [Re] Inquiry for the item from rat****Answer : [Re] Inquiry for the item from nao****Hi Seller, Please advise when have the stock coming for Female diaper (M) size? Hi, do you have stock for ladies size L? How to order as there is no drop down button to select the size Answer : [Re] Inquiry for the item from the****Hi, Do you have male diapers size L? Your option says men diapers size M/L. I only want size L. Do you have it? Answer : [Re] Inquiry for the item from ari****Dear Customer, men diapers size M/L can fit guys who are size L. All the items we have are in our listing. Kindly check it out. Thank you!! QooLife Team Hi, may I know when will you restock the men adult diapers size L? Thank you Answer : [Re] Inquiry for the item from ari****Dear Customer, the stocks are at our warehouse now. Kindly place your orders soon. Thank you!! QooLife Team Do you've bigger sizes for ladies? Like xxl? It's for ladies, height 158 ~68kg Answer : [Re] Inquiry for the item from ixc****Dear Customer, our apologies as we don't have XXL. We only have the items that are on sale now. Thank you!! QooLife Team Hi ,
Can I know is there guide info for SM and ML sizes. Answer : [Re] Inquiry for the item from ver****Hello, May i know what is the user's weight and gender? Question : [Re] Inquiry for the item from ver****Is for female and weight is 57kg Answer : [Re] Inquiry for the item from ver****Hello, if thats the case, then you should by Size SM. :) How do I order L size for men? Answer : [Re] Inquiry for the item from jea****Dear Customer, kindly order from the website you've chosen. Size L will be the 2nd option from the right. Thank you! QooLife Team Hi seller, do u intend to restock Female M? When? Answer : [Re] Inquiry for the item from Ten****Hello, it will come back in stocks by Wed or Thursday. Answer : [Re] Inquiry for the item from mom****Answer : [Re] Inquiry for the item from Teo****
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![[WYETH] S26 Promil Gold Follow On Milk Formula - Stage 2 900g](https://gd.image-gmkt.com/li/451/889/1500889451.g_260-w-st_g.jpg) - [WYETH] S26 Promil Gold Follow On Milk Formula - Stage 2 900g
- Item Q&A
| Hi, if I order today can I get tomorrow delivery? May I know expiry date? Answer : [Re] Inquiry for the item from yuvarajan21item on delivery. u may check the expiry date when ur items arrive :) Answer : [Re] Inquiry for the item from xueren0784Question : [Re] Inquiry for the item from xueren0784Answer : [Re] Inquiry for the item from xueren0784Is there an error on the expiry date? It is Aug 2019?
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![[Abbott]【Bundle of 4】Ensure Life / Powder 850g – For Singapore market](https://gd.image-gmkt.com/li/435/546/1626546435.g_260-w-st_g.jpg) - [Abbott]【Bundle of 4】Ensure Life / Powder 850g – For Singapore market
- Item Q&A
| Hi do u carry the refill pack ? Answer : [Re] Inquiry for the item from MyejayHi customer, we currently do not offer the refill pack, but are considering to bring this item in soon. Thank you Hi the bundle of 4 price is based on daily deal price, qnd we cannot use Qoo10 cart coupon. Can you change it to Sale price so that we can use the coupon and buy more from you? Answer : [Re] Inquiry for the item from sat201911Hi customer item is now applicable for coupons. Thank you Question : [Re] Inquiry for the item from sat201911Now the price is Q price of $150 which is so much more ex than your daily deal price of $127. What i meant earlier on was instead of giving $127 as daily deal, can you give $127 as sale price. If sale price, Qoo10 cart coupon is applicable. Answer : [Re] Inquiry for the item from sat201911Hi customer, we are unable to stack coupons on top of price promo. Thank you Hi Seller,
What is the expiry date for Ensure NutriVigor?
Do you have stock for Ensure Acti M2?
Kind Regards, Terry W Answer : [Re] Inquiry for the item from Terry WHi customwe, expiry date for NutriVigor is in 2022. Ensure Acti M2 has been discounted by Abbott Singapore, we do not supply this product anymore. Thank you Hi Seller,
What is the expiry date for Ensure NutriVigor?
Do you have stock for Ensure Acti M2?
Kind Regards, Terry W Answer : [Re] Inquiry for the item from Terry W
Hi customwe, expiry date for NutriVigor is in 2022. Ensure Acti M2 has been discounted by Abbott Singapore, we do not supply this product anymore. Thank you
May I know the expiry date for the Ensure milk? If buy in bundle of 4, need longer expiring date Answer : [Re] Inquiry for the item from sallyshyeoHi customer, expiry is in 2022. Thank you (Cart no. 142121568)
URGENT! Why my order still at shipping request status ? Answer : [Re] Inquiry for the item from krystalHi customer, we apologize for the hold up. your order is on its way and delivery should reach you today. Thank you.
Answer : [Re] Inquiry for the item from rachel_lim76Hi, is the glucerna triple care you selling here for diabetics? Answer : [Re] Inquiry for the item from CloHi customer, glucerna triple care we offer here supports diabetes management, however, we recommend that you consult your healthcare professional on how to incorporate Glucerna into your daily diet. Thank you Hi,
May I know when is the expiry date for Ensure Life coffee flavor? Answer : [Re] Inquiry for the item from dhayesjuneDear customer, expiry date for our current batch is in 2022. Thank you. Answer : [Re] Inquiry for the item from saQuestion : [Re] Inquiry for the item from saAnswer : [Re] Inquiry for the item from saDear Seller, may I check when is the expiry date of this product. Thanks Answer : [Re] Inquiry for the item from chualayhwaDear customer, we have new batch arriving on a weekly basis, However we are unable to provide an exact expiry date as our stocks move quickly. We can guarantee at least 6 months of expiry from date of delivery. Thank you. Hi, Your response to expiry date - "5 to 8 months shelf life". When does it take effect, from delivery date or from the shelf of your warehouse? Answer : [Re] Inquiry for the item from ryanatHi customer, we have new batch of stocks arriving weekly from Abbott Singapore. Shelve life is usually more than 8 months, but what we can guarantee to customers is at least 5~8 months from date of delivery. Thank you. Question : [Re] Inquiry for the item from ryanat👍👍thank u for the immediate response. Answer : [Re] Inquiry for the item from ryanatMay I request to change from coffee to wheat flavour if I had made payment on the order and delivery is not send yet? Answer : [Re] Inquiry for the item from fkongskDear customer, we would kindly suggest to cancel this order and make a new one. Thank you. Answer : [Re] Inquiry from SasaAnswer : [Re] Inquiry from jerQuestion : [Re] Inquiry from jerAnswer : [Re] Inquiry from jerQuestion : [Re] Inquiry from jerAnswer : [Re] Inquiry from jerAnswer : [Re] Inquiry for the item from RosDear customer, we can only guarantee you a shelf life of 5-8 months. Thank you. Hi.. When the exp date? Cause I want to send this to jakarta. Answer : [Re] Inquiry for the item from RosDear customer, we can only guarantee you a shelf life of 5-8 months. Thank you. Hi.. When the exp date? Cause I want to send this to jakarta. Answer : [Re] Inquiry for the item from RosDear customer, we can only guarantee you a shelf life of 5-8 months. Thank you. Answer : [Re] Inquiry for the item from christin_taslimAnswer : [Re] Inquiry for the item from christin_taslimHi, what is expiry date for Ensure Life Vanilla? Thanks. Answer : [Re] Inquiry for the item from sallyong22Dear customer, we can guarantee you a shelf life of 5-8 months. Thank you. Hi do you have promotion this coming black Friday for Ensure Life? Answer : [Re] Inquiry for the item from hangul199Hi customer, we are currently running promo at $127 for bundle of 4 tins of Ensure life. Thank you. Question : [Re] Inquiry for the item from hangul199Hi, I just placed order. 140598635. Please ensure delivery is between 10am to 1pm tomorrow. Thanks. Answer : [Re] Inquiry for the item from hangul199Hi, can I change the delivery time to 6pm to 9pm on 27 November? Question : [Re] Inquiry for the item from hangul199Dear customer, we are very sorry but we are unable to amend the delivery date on our end. Thank you. Hi Seller Please refer to my order dated 11.11.2020, Order No: 331148967. To date, I still see no shipping info movement on my order. May I know when will my ordered items arrive? Thank you. Answer : [Re] Inquiry for the item from simbobbyDear customer, due to the high volume of orders in the system during the 11.11 week there has been a delay in packing and shipping. Your order is currently on delivery and it should reach you by tomorrow. This is your tracking no.: SGP166243628
Thank you. Question : [Re] Inquiry for the item from simbobbyAnswer : [Re] Inquiry for the item from simbobbyI ordered 8 tins yesterday morning to be delivered yesterday 1-4pm, cart # 139523619. However, i still the status as "Prepare item". Please advise when will the items be delivered? Answer : [Re] Inquiry related delivery from weikhengDear customer, sorry about the delay. The variant which you have ordered is currently out of stock and we are awaiting fresh stocks to arrive in warehouse. We will expedite packing and ship out soonest, and expect delivery to reach you by the end of the week. We kindly ask for your patience. Thank you. Question : [Re] Inquiry related delivery from weikhengHi, i made another order on Nov 11, 2020 (Cart no. 140263252), May i know when will the items be delivered? Answer : [Re] Inquiry related delivery from weikhengDear customer, this order is on delivery to you now. Thank you. Question : [Re] Inquiry related delivery from weikhengI still have not received my milk powder. Which day will it come? Answer : [Re] Inquiry related delivery from weikhengHi customer, your order is on its way and delivery should reach you soon. Thank you.
Answer : [Re] Inquiry for the item from andylai77Answer : [Re] Inquiry related return and exchange from CeciliacbhQuestion : [Re] Inquiry related return and exchange from CeciliacbhAnswer : [Re] Inquiry related return and exchange from CeciliacbhQuestion : [Re] Inquiry related return and exchange from CeciliacbhAnswer : [Re] Inquiry related delivery from ngan_hong_158Question : [Re] Inquiry related delivery from ngan_hong_158Answer : [Re] Inquiry related delivery from ngan_hong_158Question : [Re] Inquiry related delivery from ngan_hong_158Answer : [Re] Inquiry for the item from ClarabelleDear customer, we are unable to provide you the exact expiry date as we receive fresh stocks every week. But we are able to guarantee you a shelf life of 5~8 months. Thank you. Answer : [Re] Inquiry for the item from blue_skye76Question : [Re] Inquiry for the item from blue_skye76Answer : [Re] Inquiry for the item from blue_skye76Question : [Re] Inquiry for the item from blue_skye76Answer : [Re] Inquiry for the item from blue_skye76Answer : [Re] Inquiry for the item from Mayhi, bundle of 4 tin of NutriVigor cost $172.80. $43.20 per tin bundle of 2 tin of NutriVigor cost $83. $41.50 per tin single tin of NutriVigor cost $41.50.
bundle isnt cheaper in this case.
thanks and regards Answer : [Re] Inquiry for the item from wowDear customer, the bundle is set at the recommended price. Thank you. Do you have coffee flavour for Ensure Life? Answer : [Re] Inquiry for the item from poonsfDear customer, sorry but we do not have coffee flavor for Ensure Life. Thank you. hi I have many times purchased from you with coupon discount. This time I can't apply any coupon. Can you advise please? Answer : [Re] Inquiry from juliahee1Dear customer, usually coupon discounts are not applicable to bundles promotion. Thank you. hello do u have ensure acti m2? Answer : [Re] Inquiry for the item from lohyiqiDear customer, we do not sell that product. Thank you. Hi Seller,
May I know what are the expiry dates of the Glucerna Vanilla and Glucerna Wheat?
Thank you! Answer : [Re] Inquiry for the item from shyonglimDear customer, we are unable to provide you the exact expiry date as we receive fresh stock every week. But we can guarantee you a shelf life of 6~8 months. Thank you. Hi. Can check on the expiry date for the vanilla endure plus. I intend to buy 8 tins. Thanks Answer : [Re] Inquiry for the item from tim_hoeDear customer, we are unable to provide you the exact expiry dates as we receive fresh stocks every week. But we can guarantee you a shelf life of 6~8 months. Thank you. Hi Seller, I have recently placed an order for cart no. 137618010 for bundle of 4. Till to date. we have yet to hear from you on our shipment. Appreciate if you could get back to us soon.
Thank you. icebaby Answer : [Re] Inquiry related delivery from jelseytanHi customer, we are sorry for the delay of Glurcerna. New stocks arrived yesterday and we are packing your order now & will be shipped out very soon. Thank you.
Question : [Re] Inquiry related delivery from jelseytanI see. Noted with many thanks ! We will wait for your shipment soon. Appreciate your reply. Answer : [Re] Inquiry related delivery from jelseytanYou are most welcome. Package should reach you by latest tomorrow. Question : [Re] Inquiry related delivery from jelseytanAnswer : [Re] Inquiry related delivery from jelseytanQuestion : [Re] Inquiry related delivery from jelseytanDear seller , we have received the 4 tins of milk powder! Appreciate your fast response !! Answer : [Re] Inquiry related delivery from jelseytanGlad that the items reached you today. No problem at all :) Have a pleasant day! Answer : [Re] Inquiry for the item from vexanahelcurt5413Hi when will there be stock up of Nutrivigor? Answer : [Re] Inquiry for the item from zhi****Dear customer, this product has been discontinued by Abbott Singapore. Thank you. Answer : [Re] Inquiry related delivery from 235****Can I know the expiry date ? Thanks Answer : [Re] Inquiry from lis****Hi customer, expiry date is at least 8 months, thank you! Can I check on the expiry date of chocolate flavour? Answer : [Re] Inquiry for the item from hui****Hi customer, the expiry date is at least 8 months, thank you! Answer : [Re] Inquiry for the item from sup****Question : [Re] Inquiry for the item from sup****Answer : [Re] Inquiry for the item from sup****Question : [Re] Inquiry for the item from sup****Hi when is the expiry date for vanilla favour pls tks Answer : [Re] Inquiry for the item from ste****Dear customer, we are unable to provide an exact expiry date as we receive fresh stocks weekly. But we can guarantee you a shelf life of 6~8 months. Thank you. Hi, I am thinking to get Ensure Life. May I know where can I find the nutrition fact and ingredient list of Ensure life? And also, may I know if it has Healthier Choice?
Thank you. Answer : [Re] Inquiry for the item from xia****Dear customer, you can find out more product information by scrolling down to the item description. Thank you. Answer : [Re] Inquiry for the item from lhm****Answer : [Re] Inquiry related delivery from spr****Answer : [Re] Inquiry related cancel and refund from coc****Can please restock Ensure Life -Wheat with same promotions. Thanks Answer : [Re] Inquiry for the item from fko****Hi customer, stocks has been replenished now, thank you! Answer : [Re] Inquiry for the item from alb****Hi, I tried to order Ensure powder vanilla but no stock. kindly advise when stock will be in. Answer : [Re] Inquiry for the item from 241****Dear customer, please check back again by 22nd May, Friday.
Thank you. Hi I ordered Ensure life ? Why am I receiving Ensure in white bottle ? Answer : [Re] Inquiry for the item from mic****Hi customer, are you able to provide us with the airwaybill label so we can investigate? Thank you & sorry for the inconvenience caused. All the while I am ordering ensur Life for friend. But this time order wrongly Ensure Power. What are their differences. Answer : [Re] Inquiry for the item from lpy****Dear customer, you can find out the differences in the product description below.
Thank you. Question : [Re] Inquiry for the item from lpy****Dear customer, the differences are that Ensure Powder is Halal and Kosher but only has one flavour. While Ensure Life has 4 different flavours. Hope this helps!
Thank you. Is it possible to have 3 tins of Vanilla and 1 tin of Wheat? Answer : [Re] Inquiry for the item from bet****Hi customer, we regret to say that we sell in a bundle of 2 tins each. thank you! HI, i tried to order this bundle of 4, unfortunately the 1st 2 tins is out of stock. May i know when the stock will be in.....thanks! Answer : [Re] Inquiry for the item from bin****Answer : [Re] Inquiry for the item from tec****Answer : [Re] Inquiry for the item from kar****Answer : [Re] Inquiry for the item from kc7****Hi,
Is Ensure Life Vanilla less sweet version? Does Ensure Life Chocolate comes with HMB? What is the expiry date for both? Thanks. Answer : [Re] Inquiry for the item from lou****Hi customer, we have new batches of stock arriving weekly directly from Abbott. Expiry date is at least 8 months. thank you. Hi, may i know when is Ensure Life Chocolate re-stock coming? Thks. Answer : [Re] Inquiry for the item from kin****Hi customer, we will be replenishing the stocks on 7th May. Do check back again. Thank you! Question : [Re] Inquiry for the item from kin****Thanks for the prompt reply. Will check arnd 7th May. Take care :) Answer : [Re] Inquiry for the item from kin****Purchasing the 4 bundle 2x Ensure life and 2 x triple care plus the Pediasure 4x600g pack. Which selection to choose for free delivery? Answer : [Re] Inquiry related delivery from ste****Hi customer, your order will qualify for delivery fee to be free. thank you! Answer : [Re] Inquiry for the item from bad****Answer : [Re] Inquiry for the item from pat****What is the difference between ensure life vanilla and ensure powder vanilla? Answer : [Re] Inquiry for the item from Kta****Dear customer, we apologise for the late response. The difference between Powder and Life, is that Powder is Halal and meant for tube feeding (more specifically) while Life is for Meal replacements. Hope this helps. Thank you. Question : [Re] Inquiry for the item from Kta****Answer : [Re] Inquiry for the item from Kta****I have ordered on 9 April with Order No. 317482680, Cart No. 134140394. The status still shows Shipping Requested. Kindly advise when will be the delivery? Answer : [Re] Inquiry related delivery from mat****Dear customer, we are sorry to cancel this order, as NDG : NESTUM 3in1 Cereal Drink Brown Rice 15 x 27g is currently unavailable with no next shipment arrival from Nestle. Your order will be cancelled and refunded. Sorry for the inconvenience caused. What is the manufacturing date for ensure life strawberry, vanilla and chocolate flavours? Can Ensure Life be taken to replace a meal for diet? Answer : [Re] Inquiry for the item from may****Dear customer, Ensure Life can be used as a meal replacement. Thank you. Are you affected by the partial sg lockdown restriction? If I order, will I receive the items? Answer : [Re] Inquiry for the item from yoo****Dear customer, we are still operating as per usual for now. Yes you will still receive your items if you order. Hope this helps! Thank you. Question : [Re] Inquiry for the item from yoo****If order abott original powder 850g, what is the delivery time? Answer : [Re] Inquiry for the item from yoo****Dear customer, usually you should receive your order within 1 working day. Thank you. What is thd expiry date for ensure life vanilla Hi.. Do you ship Ensure Life HMD Vanilla to Indonesia North Sumatera? What is the delivery fee and how long it take? May i know when is the expired date as well?? Thank you Answer : [Re] Inquiry related delivery from 235****Dear customer, we apologise for the late response. Sorry but this product is only for Singapore market. Answer : [Re] Inquiry for the item from swe****Answer : [Re] Inquiry for the item from tan****Can you advise me the expiry date of Ensure Life Strawberry?Is it the new edition with HMB? Answer : [Re] Inquiry for the item from hew****Dear customer, all of our stocks are directly supplied from Abbott, all Ensure Life contains HMB. The expiry date for Ensure Life Starwberry is 6 months from manufacturing date. Thank you. Hi. May I know where is the nutrivigor made from? Expiry dates? Thanks. Answer : [Re] Inquiry for the item from min****Dear customer, Nutrivigor is made in Singapore. We receive new stock from Abbott Weekly, so we are unable to give you an accurate expiry date. But we can guarantee shelf life of 6-8 months from manufacturing date. Thank you. Hello seller,
Is the Ensure Life suitable for 100% vegetarian diet??
Thanks. Answer : [Re] Inquiry for the item from 242****Dear customer, Ensure Life is not suitable for vegetarian diet. thank you. Question : [Re] Inquiry for the item from 242****Dear Qoolife Mall,
I am quite surprise it's not suitable for vegetarian diet. Thanks for clarifying. Answer : [Re] Inquiry for the item from 242****When is the expiry date for Ensure Life Vanilla? Answer : [Re] Inquiry for the item from 262****Hi customer, we have new batch of stocks arriving from Abbott weekly, and expiry dates are at least 6 months from date of manufacturing. Thank you. Question : [Re] Inquiry for the item from 262****Hi. Is there a HMB label on the tin? Answer : [Re] Inquiry for the item from 262****Dear Customer, there is a HMB label on each tin. Thank You.
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