![Nestle Nan Milk Formula milk [Stage 3/ 4/ 3 H.A] (Bundle of 6)](https://gd.image-gmkt.com/li/109/899/1641899109.g_260-w-st_g.jpg) - Nestle Nan Milk Formula milk [Stage 3/ 4/ 3 H.A] (Bundle of 6)
- Item Q&A
| Hi,
May I know if Nan 4 (3 x 1.6kg) is out of stock? I have trouble ordering it. Kindly refer to the image attached. Answer : [Re] Inquiry for the item from eilynnkohitem is found to be currently in stock. Hi, please advise if Optipro is selling carton of 5 or 6 can as the cart is showing 5 cans. Answer : [Re] Inquiry for the item from lynn_quekthe number of tins is stated in the options.do refer to it :) we are notsure what stage u are refering to Answer : [Re] Inquiry for the item from annetayeQuestion : [Re] Inquiry for the item from annetayeNan 3 1.6kg 3 tins bundle when will restock Answer : [Re] Inquiry related delivery from Veronicanot anytime soon, pls purchase bundle of 4! Question : [Re] Inquiry related delivery from VeronicaWhy? Discontinue or no stock? Hi! Usually the daily deal price is $173. Why now your daily deal is $193? Answer : [Re] Inquiry for the item from Jaydentan2403Hi customer, the discount period is now over. Thank you Answer : [Re] Inquiry for the item from annetayeAnswer : [Re] Inquiry for the item from annetayeAnswer : [Re] Inquiry for the item from annetayeNan 3 1.6kg what is the expire date? Answer : [Re] Inquiry for the item from ethanlohexpiry date is far as stocks just rcved this month Hi can I check wit u this is formulated in switzerland not Australia? Answer : [Re] Inquiry for the item from gracelim219Which variant? HA variants in Switzerland, non HA in Sg. Question : [Re] Inquiry for the item from gracelim219For nan optipro 3. As some is from australia I don't wan. I wan as per attached photo Answer : [Re] Inquiry for the item from gracelim219Yes, we are selling the one as attached in phoeo Hi seller, one of the tins delivered has a very bad dent. Can you do an exchange? Answer : [Re] Inquiry for the item from clarepeng02Dear customer, we are sorry for the inconvenience caused. Please send us 1) a picture of all dented tins (clearly showing the dents) in a single image, 2) a picture of your airway bill (paper pasted on parcel). Qxpress requires all these images to process the exchange/ return. Thank you! Question : [Re] Inquiry for the item from clarepeng02Hi pls below.
The airway bill is pretty bad condition as it was damage while opening the box. This is the first time I am encountering too. So hope the picture is still fine Answer : [Re] Inquiry for the item from clarepeng02thank you, we will send this over the qxpress for investigation. if u still have the box, do take pics of it in case qxpress request for it. Question : [Re] Inquiry for the item from clarepeng02Sorry, it was disposed. But the box is in good condition.
It’s the tins which is dented only. Thank you Answer : [Re] Inquiry for the item from clarepeng02May I know the status now pls? Question : [Re] Inquiry for the item from clarepeng02Dear customer, we are still checking q express. Can you also reach out to them at 66619100 to push them for a response> They generally give more favorable response to custoemrs :) Answer : [Re] Inquiry for the item from clarepeng02Question : [Re] Inquiry for the item from clarepeng02Qxpress has not replied us on this issue. We will chase for answers . Answer : [Re] Inquiry for the item from clarepeng02Dear customer, qxpress is says to reach out to them at info@qxpress.sg or 6661 9100 to appeal for this case Answer : [Re] Inquiry related delivery from cecilia_lhjAnswer : [Re] Inquiry for the item from junjujjHi, i saw that the packaging for nan 4 has changed. Is there any changes to the content? As in will the new nan 4 taste the same as the previous? Thanks. Answer : [Re] Inquiry for the item from hazepohDear customer, this is the new version made in singapore. No formula change. :) Question : [Re] Inquiry for the item from hazepohAnswer : [Re] Inquiry for the item from hazepohAnswer : [Re] Inquiry for the item from kenshirQuestion : [Re] Inquiry for the item from kenshirAnswer : [Re] Inquiry for the item from kenshirAnswer : [Re] Inquiry for the item from amy8792000Any 1.8kg Nan3 milk stock coming? Answer : [Re] Inquiry for the item from AngSorry. item is OOS and discontinued. Hi can i check with you when will you restock for Nan 4 x 6 tins.Tks Answer : [Re] Inquiry for the item from irenetan7979OOS and discontinued alr. Question : [Re] Inquiry for the item from irenetan7979Answer : [Re] Inquiry for the item from irenetan7979May I know expiry date for nan 4 new packaging if I were to buy 5 tins of 1.6kg? Answer : [Re] Inquiry for the item from kaixin_86Expiry date is far as we are getting a restock later today. May i know what is the difference between optipro 3 and optipro gro 3?? Answer : [Re] Inquiry for the item from shirleyadeleMay i know what is the difference between optipro 3 and optipro gro 3?? Answer : [Re] Inquiry for the item from shirleyadeleAny info on expiry date for Nan3 - 1.8kg milk?, Answer : [Re] Inquiry for the item from AngHi is this the new packaging ?? The old one is golden lid n 1.8 kg Answer : [Re] Inquiry for the item from cactus_t70Hi Seller ,wish to order 6*nan 4 . But I want with new packaging made in Singapore . You have stock for it ? Answer : [Re] Inquiry for the item from SharonyiplingThe new packaging is the one that is 1.6kg :) Hihi,
Nan 4 900g is still the same - Made in Philippines right? Answer : [Re] Inquiry for the item from Helennan 4 900g is made in switzerland :) When will optipro gro 3 850g be restocked? Thanks Answer : [Re] Inquiry for the item from Geneit will be restocked today ;) Hi may i know when is the expiry date for 1.8kg nan3 milk? Answer : [Re] Inquiry for the item from AvenaQuestion : [Re] Inquiry for the item from AvenaAnswer : [Re] Inquiry for the item from AvenaIs the item manufactured in Singapore? Answer : [Re] Inquiry for the item from liyunangWhich variatnare u looking at? How do I use the vouchers? The $10 CNY voucher cannot be applied at checkout.. Answer : [Re] Inquiry for the item from DianaHi customer, the voucher can only be applied to non-discounted items. Thank you Option 10 (+$9)is gro 3 or gro 4? Answer : [Re] Inquiry for the item from pokpokkeiHi customer its Gro 3. We have now updated the listing. Thank you Answer : [Re] Inquiry related delivery from chingeesAnswer : [Re] Inquiry for the item from amy8792000Answer : [Re] Inquiry related delivery from ChelleHi is this version same as the ones sold locally in ntuc etc? Answer : [Re] Inquiry for the item from judebox85Hello seller, items are dented. Please advise refund or exchange process. Answer : [Re] Inquiry related return and exchange from teryeo13Dear customer, we are sorry for the inconvenience caused. Please send us 1) a picture of all dented tins (clearly showing the dents) in a single image, 2) a picture of your airway bill (paper pasted on parcel). Qxpress requires all these images to process the exchange/ return. Thank you! Question : [Re] Inquiry related return and exchange from teryeo13Hi seller, all sent on the inquiry chat few days back but no one replied. Please reply? Answer : [Re] Inquiry related return and exchange from teryeo13Pls refrain from sending more than one msg :) May i know the expiry date for 1.8kg nan3 ? Answer : [Re] Inquiry for the item from Angstocks are freshly entered into warehouse last week soexpiry date is far. Answer : [Re] Inquiry related delivery from jayjay840709OOS and discontinued. Will soon stock new version Question : [Re] Inquiry related delivery from jayjay840709If order now is old or new version? Answer : [Re] Inquiry related delivery from jayjay840709It will be stated if the version avail is old or new. do take a look before u order. Any more stock for Nan3 1.8kg 3x tins bundle? Answer : [Re] Inquiry for the item from Anghttps://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=491690691 Question : [Re] Inquiry for the item from AngAnswer : [Re] Inquiry for the item from maltneseAnswer : [Re] Inquiry for the item from wallylwmQuestion : [Re] Inquiry for the item from wallylwmAnswer : [Re] Inquiry for the item from wallylwmHow come there is price increase for NaN 4? Answer : [Re] Inquiry for the item from axl_sgHow come there is price increase for NaN 4 1.6kg? Question : [Re] Inquiry for the item from axl_sgHi. What is the expiry date for stage 4, 6x tins of 900gm? Possible to get 3 tin? Answer : [Re] Inquiry for the item from doggyjosephineexpiry date is far as stocks inbounded last week. Question : [Re] Inquiry for the item from doggyjosephineyou can get 3 tins here https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=528029479 Answer : [Re] Inquiry for the item from AkaHi, the Nan 4, expiry date is when? Answer : [Re] Inquiry for the item from kelsonariowe just freshly brought in the stocks this week so expiry date is very far. Question : [Re] Inquiry for the item from kelsonarioOk, very far is roughly when? 2022? Or? Answer : [Re] Inquiry for the item from kelsonariowe are unable to advise on this. kindly purchase only when u are comfortable. Questions regarding these Formula Milk:
1) Are these locally sourced?
2) Which country is these Formula Milk imported from?
3) Is your company based in Singapore?
4) What is your office address? Answer : [Re] Inquiry for the item from KohCheeKoonQuestions regarding these Formula Milk:
1) Are these locally sourced? > Yes from Nestle Singapore
2) Which country is these Formula Milk imported from? > From Nestle Singapore
3) Is your company based in Singapore? > Yes
4) What is your office address? > We are unable to disclose as we do not accept walk in customers., Hi seller, may I check which country is the Optipro Gro 3 800g made in?? Thank you Answer : [Re] Inquiry for the item from brandonbohwlQuestion : [Re] Inquiry for the item from brandonbohwlAnswer : [Re] Inquiry for the item from brandonbohwlHi, i always purchase Optipro KID 4 (1.8kg) x 3 but i see that it is no longer available, is Optipro 4 (1.6kg) the replacement? Answer : [Re] Inquiry for the item from des_yeo03Yes it is discontinued and 1.6kg is the replacement Answer : [Re] Inquiry for the item from lluv_angelHi seller , I successfully paid $159.50 Nestle Nan Optipro 4 1.6kgx3 by 23/11 but failed because the coupons used happened to expire at 12 midnight. The screen shows that the order will be automatically cancelled within half an hour, but I received a credit card bill by 24/11. Will there be a refund? Or if seller can still send out the order for me also can . Please let me know as soon as possible thank you! Answer : [Re] 来自maytan820208会员的取消/退款咨询。This is the screen showing will automatically cancel the payment! Question : [Re] 来自maytan820208会员的取消/退款咨询。Dear customer, for payment issues please kindly reach out to Qoo10 Customer Service for further assistance as we are unable to resolve this on our end.
This is their contact info:
Email: help@qoo10.com
Contact no.: 6500-4440
Sorry for any inconvenience caused.
Thank you. Hi
Understand that nan 4 1.8kg is discontinued. Is 1.6kg version halal? Answer : [Re] Inquiry for the item from maressaDear customer, the 1.6kg version is halal.
Thank you. Hi,
Would like to check is the tin come in 1.6kg or 1.8kg. The photo shows 1.8kg but when come to the selection it's 1.6kg. Can I also check the origin country of the product. Thanks Answer : [Re] Inquiry for the item from Nhyzit is 1.6kg. new version. made in singapore, as per stated in item description. Hi I can't apply the qoo10 black friday coupon to the purchase. Answer : [Re] Inquiry for the item from winnie1020this item is not eligible for coupon Answer : [Re] Inquiry for the item from do623*Question : [Re] Inquiry for the item from do623*Answer : [Re] Inquiry for the item from do623*Answer : [Re] Inquiry for the item from tifchimHi Seller , can check nan optipro 1 HA, where is it manufactured from ? Answer : [Re] Inquiry for the item from vankmyQuestion : [Re] Inquiry for the item from vankmywhats the difference between switzerland and australia manufacturing ?
Answer : [Re] Inquiry for the item from vankmyDear customer, the only difference is the country of manufacture.
Thank you. Answer : [Re] Inquiry for the item from enrui0311Dear customer, we can only guarantee you a shelf life of 5-8 months from delivery date.
Thank you. Answer : [Re] Inquiry for the item from enrui0311Dear customer, we have responded to your earlier inquiry. Please kindly refer to that instead.
Thank you. Thank u for the free sanitizer spray. May i know if this is a hand sanitizer or a surface cleaner? Safe for baby toys and play area? Answer : [Re] Inquiry for the item from AngYes safe for toys and play area Hi,
Estimate when will you have stock for Nan 4 1.8kg x 3 tins ? Answer : [Re] Inquiry for the item from maytan2588Dear customer, stage 4 1.8kg has been discontinued.
We only have pre-order of 1.6kg tins or ready stock of 900g tins available.
Thank you. Answer : [Re] Inquiry for the item from cyujue88Question : [Re] Inquiry for the item from cyujue88Answer : [Re] Inquiry for the item from cyujue88Hi. Is Nan 4 1.6kg a new product? Understand Nan 4 is manufactured in Philippine. Will the 1.6kg also be sold in NTUC etc. Can provide the nutrition information? Thank you. Answer : [Re] Inquiry for the item from cecilia_lhjYes it is newly released by Nestle, made in singapore. the one made in philippines is discontinued. Content is the same. Please refer to item des :) Answer : [Re] Inquiry for the item from linHi any stock for nan 4 1.8kg for 11.11 sale? Answer : [Re] Inquiry for the item from winnie1020it is permanently discontinued. please purchase 900g which are ready stocks, or preorder 1.6kg to be delivered next week. Answer : [Re] Inquiry for the item from MYHi seller,may I know when ur will restore the nan4 1.8kg? Answer : [Re] Inquiry for the item from Lauweiyen1981Dear customer, please kindly check back again by the end of the month.
In the meantime, would you consider purchasing the 900g tins instead?
Thank you. Hi,may I know when will restock nan 4 1.8kg? TQ Answer : [Re] Inquiry for the item from jannetloo1.8KG has been discontinued. Please order 900g :) Hi restock for nan 4 1.8kg X 3? Answer : [Re] Inquiry for the item from alvismah1.8KG has been discontinued. Please order 900g :) Answer : [Re] Inquiry for the item from guanghuangAnswer : [Re] Inquiry for the item from IvanQuestion : [Re] Inquiry for the item from IvanAnswer : [Re] Inquiry for the item from IvanQuestion : [Re] Inquiry for the item from IvanAnswer : [Re] Inquiry for the item from IvanQuestion : [Re] Inquiry for the item from IvanAnswer : [Re] Inquiry for the item from Ivanmay I know when will restock for nan4 1.8kg X 3? would there be sales for 900g at the moment? Answer : [Re] Inquiry for the item from Ethel1.8kg has been discontinued. Please order 900g. Answer : [Re] Inquiry for the item from tgfe23Answer : [Re] Inquiry for the item from yapjingyuHi, may I know when we're Ur restock for nan4 1.8g X 3? Answer : [Re] Inquiry for the item from vonvon2703Dear customer, we are currently out-of-stock for nan 4 1.8kg.
Would you kindly consider purchasing the 900g stock instead?
Thank you. Hi why is there price difference between the bundle of 3 tins and bundle of 6 tins when all are nan optipro 4? Answer : [Re] Inquiry for the item from j_uly86Dear customer, there is price difference as the bundle of 6 tins has 6 tins in total as compared to the bundle of 3 tins which has only 3 tins in total.
The price difference is for the 3 tins.
Thank you. Answer : [Re] Inquiry for the item from rvdelta20Question : [Re] Inquiry for the item from rvdelta20Answer : [Re] Inquiry for the item from rvdelta20Question : [Re] Inquiry for the item from rvdelta20Answer : [Re] Inquiry for the item from rvdelta20Answer : [Re] Inquiry related cancel and refund from SiewmyAnswer : [Re] Inquiry related delivery from DelphinusQuestion : [Re] Inquiry related delivery from DelphinusAnswer : [Re] Inquiry related delivery from DelphinusQuestion : [Re] Inquiry related delivery from DelphinusAnswer : [Re] Inquiry related delivery from DelphinusQuestion : [Re] Inquiry related delivery from DelphinusAnswer : [Re] Inquiry related delivery from DelphinusQuestion : [Re] Inquiry related delivery from DelphinusHi may i know for the Nan4 (900g) manufactured from what country? Answer : [Re] Inquiry for the item from amandaDear customer, Nan 4 900G is manufactured in the Philippines.
Thank you. Last time can use coupon. Why now cannot already? Answer : [Re] Inquiry for the item from EmilyeojnDear customer, you are only able to use shop coupon for bundle of 6.
Thank you. Nan optipro3 made in Ph or Switzerland? Answer : [Re] Inquiry for the item from m2mchocolateDear customer, Nan Optipro 3 is manufactured in Switzerland.
Thank you. Answer : [Re] Inquiry for the item from smugalI bought this with 20% cashback using stabdard chartered bank credit card. How do i apply the cashback now that it has been delivered? Answer : [Re] Inquiry for the item from winnie1020Dear customer, we are very sorry but we are unable to assist you on this.
Please kindly reach out to Qoo10 customer service for further assistance on this issue.
Here is their contact info:
Email: help@qoo10.com
Contact no.: 6500-4440
Sorry for any inconveniences caused.
Thank you. May I know the expire date for the Nestle Nan 3 1.8kg ? Answer : [Re] Inquiry for the item from ivylooQuestion : [Re] Inquiry for the item from ivylooDear customer, we are unable to provide you an exact expiry date as we receive fresh stocks every week.
But we can guarantee you a shelf life of 6~8 months.
The country of manufacture is the Philippines.
Thank you. May I know this NaN 3 is made from where ? Answer : [Re] Inquiry for the item from ivylooDear customer, Nan 3 is manufactured in Switzerland.
Thank you. Answer : [Re] Inquiry related delivery from shir28281leyQuestion : [Re] Inquiry related delivery from shir28281leyAnswer : [Re] Inquiry related delivery from shir28281leymay i know if this is singapore version which i saw in NTUC and singapore hypermart? Answer : [Re] Inquiry for the item from AngAnswer : [Re] Inquiry for the item from liawchunsengHi this item cannot use coupon? Answer : [Re] Inquiry for the item from sunkisskaiDear customer, coupons cannot be used on bundle promotions.
Thank you. Hi
This item cannot use coupon? Answer : [Re] Inquiry for the item from sunkisskaiDear customer, coupons cannot be used on bundle promotions.
Thank you.
Hi has been 5 working days. When will u ship my milk powder ? Answer : [Re] Inquiry for the item from joeyDear customer, sorry for the delay.
We are currently pakcing your order.
You should receive it by today or tomorrow.
Thank you. May I know if the optipro gro 3 is made in Switzerland and what is the expiry date? Answer : [Re] Inquiry for the item from juneyu00Dear customer, It is made in Switzerland.
We are unable to provide you the exact expiry date as we receive fresh stocks every week.
But we can guarantee you a shelf life of 6~8 months.
Thank you. Hi, I have order on 10 Aug but still under shipping request..... Pls advise when will the item be shipped Answer : [Re] Inquiry related delivery from peter leeDear customer, your order is currently on the way.
You should receive it by today or tomorrow.
This is your tracking no.: SGP163147488
Thank you. Answer : [Re] Inquiry for the item from davinayamHello can i check when is the following expiring?
-nan 4 900g
-nan 4 1.8kg
Thanks. Answer : [Re] Inquiry for the item from sotongprotocolDear customer, we are unable to provide you the exact expiry dates as we receive fresh stocks every week.
But we can guarantee you a shelf life of 6~8 months.
Thank you. Answer : [Re] Inquiry related delivery from Charissealvarez15Order no. 325222928
Can I check if the stock is here? Able to send out today? My milk powder is running out! Thanks! Answer : [Re] Inquiry related delivery from joannelyf5Dear customer, sorry for the delay.
The variants which you have ordered are currently out of stock, and we are awaiting for fresh stocks to arrive in warehouse.
We will expedite packing and ship out thereafter and expect delivery to reach you by the end of the week.
We kindly ask for your patience.
Thank you. Hi. What’s the difference between Nan 3 800g vs 1.8kg. As I saw packaging for 1.8kg no 2’FL on the front? And what is the country of manufacturing for both Nan 3? Thanks. Answer : [Re] Inquiry for the item from foochengwenDear customer, Nan 3 800g is manufactured in Switzerland while Nan 3 1.8kg is manufactured in the Philippines.
Both have 2FL in the formula.
Hope this helps.
Thank you.
|
![[KAO]【1 Ctn】Merries Diapers Tape/ Pants Up NB-XXL [Made in Japan] *USE $6 OFF $60 COUPON!!!*](https://gd.image-gmkt.com/li/711/897/1641897711.g_260-w-st_g.jpg) - [KAO]【1 Ctn】Merries Diapers Tape/ Pants Up NB-XXL [Made in Japan] *USE $6 OFF $60 COUPON!!!*
- Item Q&A
| Hi, may I check when will size M be restocked please? Thank you! Answer : [Re] Inquiry for the item from jayteapeewhyHi customer, stocks will be replenished by tmr morning :) Question : [Re] Inquiry for the item from jayteapeewhyAnswer : [Re] Inquiry for the item from jayteapeewhyyou may place your order now. Thank you Question : [Re] Inquiry for the item from jayteapeewhyWhen will there be restock for Merries tape XL? Answer : [Re] Inquiry for the item from joygohxxHi customer, stocks will be replenished by tomorrow. Thank you Hi
May I know what is sample ($29)? Answer : [Re] Inquiry for the item from wanglei6518Hi customer, we will provide you with a peice of M pants Merries diaper for the option you have selected. Thank you Question : [Re] Inquiry for the item from wanglei6518Hi.
Thx for the reply.
May i know is it a bag or a piece of the pants type?
29 dollars for a piece? Answer : [Re] Inquiry for the item from wanglei6518$29 is the add on price option for M64s (6 - 11 kg)x 4 packs (256packs)+M Samplex1. Thank yo Hi when will volume up be back in stock? Thank you Answer : [Re] Inquiry for the item from FeyapyapHi customer, voulme up range is currently going through a packaging update. New batch will be ready in mid April. Thank you Where is this manufactured in? Answer : [Re] Inquiry for the item from wanni1007Hi customer, Merries tapes & pants diapers are manufactured in Japan. Thank you Answer : [Re] Inquiry for the item from NadineHi. May I know when is the next delivery if I order today.. Answer : [Re] Inquiry related delivery from winnie_tan_shu_meiHi customer, delivery placed before 4pm can be delivered next working day. Thank you. Tender love m and L size - when will it be restocked? Answer : [Re] Inquiry for the item from JoyceHi customer, these sizes have not been sold out and discontinued. Thank you. Question : [Re] Inquiry for the item from JoyceWhich type is an alternative to the tender love series? I’m looking for the premium/soft version. Answer : [Re] Inquiry for the item from JoyceHi customer, an alternative diapers with similar price range and quality will be: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=676625177. Thank you! Answer : [Re] Inquiry for the item from territan87Answer : [Re] Inquiry for the item from FaithAnswer : [Re] Inquiry for the item from checkeredboxQuestion : [Re] Inquiry for the item from checkeredboxAnswer : [Re] Inquiry for the item from checkeredboxAnswer : [Re] Inquiry for the item from pautze84Answer : [Re] Inquiry for the item from LeonamaruHi how do I redeem the gifts with the Merries points ? Thanks Answer : [Re] Inquiry for the item from CindylimkitchenDear customer, we have responded to your latest inquiry.
Please kindly refer to that instead.
Thank you. Cannot place an order , need to select all the options, but 1 of them doesn't have option Answer : [Re] Inquiry for the item from viviDear customer, thank you for writing in. We have removed the error option. You may try ordering again. Thank you. Answer : [Re] Inquiry for the item from SweeHow do i redeem merries points ? Answer : [Re] Inquiry for the item from htchua29Dear customer, please kindly reach out to Merries Kao Consumer Hotline for further assistance on this issue.
Here is their contact info:
Email: sg.enquiry@kao.com
Hotline no.: 6396 0400
Thank you. May I know if hat is the free gifts? Any photo? How Ling can the tender diapers last? Answer : [Re] Inquiry from puayyingThe customer, the free gift for the first 100 is the Merries Milestone Crad Pack or the OXO Plastic Baby Fork and Spoon set.
The only free gift available for all is the Merries x Qoo10 Colouring Mat.
The shelf life for the diapers is approximately 12~24 months.
Thank you. For the tape version, What's M size samplex? So total there's 4 pack + 1 more samplex? Answer : [Re] Inquiry for the item from fionDear customer, any purchase of Merries tapes in S or M in 4 packs, comes with a comlimentary a sample of Merries walker pants in size M. So yes, a total of 4 packs + 1 sample of M pants.
Thank you. Answer : [Re] Inquiry for the item from jade_hkQuestion : [Re] Inquiry for the item from jade_hkAnswer : [Re] Inquiry for the item from jade_hkWhen is XXL pants coming back ? Answer : [Re] Inquiry for the item from heartbeat82Dear customer, XXL walker pants is currnelty out of stocks at Merries Singapore. New batch is expected to arrive next week, 28th/29th Sept. Thank you. Hi, may I know what's the difference between volume up and jumbo? Looking at xxl. Thanks Answer : [Re] Inquiry for the item from levHi customer, both Volume Up and Jumbo Walker Pants are able to contain the same weight of 15~28kg. But the design of Volume Up diapers allow a better snug fit for babies, which is great for active babies. This range is limited edition and stocks are sold while stocks lasts!
Thank you. Question : [Re] Inquiry for the item from levAnswer : [Re] Inquiry for the item from levQuestion : [Re] Inquiry for the item from levHi, may I know when will jumbo pants xxl be restocked? Answer : [Re] Inquiry for the item from levHi customer, XXL walker pants is currently out of stocks at Kao Singapore. We are expecting the new batch to be available in end September. Thank you for your support :) Is the free gift still available? Answer : [Re] Inquiry for the item from gohxinlingDear customer, the free gifts are still available.
Please kindly check back again.
Thank you.
Answer : [Re] Inquiry for the item from peterlooQuestion : [Re] Inquiry for the item from peterlooAnswer : [Re] Inquiry for the item from peterlooHi, may I know when will the volume up type, xL pants back in stock ? Answer : [Re] Inquiry for the item from NadineDear customer, please kindly check back again by tomorrow.
Thank you. Question : [Re] Inquiry for the item from NadineHi! Thank you for ur prompt response ! Can't wait to cart out ! 😅 Answer : [Re] Inquiry for the item from NadineQuestion : [Re] Inquiry for the item from NadineHi, could you let me know when I can place order? 🤗 thank you 🙏 Answer : [Re] Inquiry for the item from NadineDear customer, please kindly check back again.
We have stocks available now.
Thank you. I bought a few times from you through here. May I check how I check how much Merries points I have? Answer : [Re] Inquiry for the item from EileenDear customer, please kindly reach out to Merris Kao for this.
This is their contact info:
Email: sg.enquiry@kao.com
Contact no.: 6396 0400
Thank you. Hi . Do u have any discount coupons for this purchase ?? Answer : [Re] Inquiry for the item from ruparani19I am unable to apply the $4 coupon for my order which is $65 Question : [Re] Inquiry for the item from ruparani19Dear customer, this product is already on promotion, hence you are unable to apply the discount coupon.
Thank you. Answer : [Re] Inquiry for the item from endtHi customer, we will be replenishing our free gifts very soon! Question : [Re] Inquiry for the item from endtHi so how to tell? The option will put the free gift instead of ‘none’? When estimated Answer : [Re] Inquiry for the item from endtHi customer, kindly try again, free gifts are available now. Thank you. Hello,
For the free gift, which option is the Nuby bottle? Answer : [Re] Inquiry for the item from katherine0386Dear customer, do you mean the easy-grip bottle?
It is under the Free Gift option.
Thank you. Answer : [Re] Inquiry for the item from fengyingWhat is the difference between the normal tape and tenderlove diaper? Answer : [Re] Inquiry for the item from annette630Dear customer, please kindly refer to the item description via the following link below, it will provide you more details on the products.
https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=636460401
Thank you. Hi seller.. i am a regular customer and last time Qoo10 coupon can be used for the purchase. It seems now is unable to.
May I check if Qoo10 coupon can be used? Answer : [Re] Inquiry from chanjoychanDear customer, the coupon cannot be used for this product because it is currently on promotion right now.
Thank you. Answer : [Re] Inquiry for the item from limmeizhiMy order is 325718163
I only received the free gift but not the diaper. My inquiry has not been replied. Plus my order has been changed to delivered!
Can u please kindly check and let me know what is happening? Answer : [Re] Inquiry for the item from ellentayghDear customer, could you kindly provide us images of the items received and the waybill labels (sticker pasted on the delivered parcel)?
Thank you. Hi..i have placed my order yesterday morning.. will i receive it today? Answer : [Re] Inquiry related delivery from FionaDear customer, may we have your order no. to check please? Question : [Re] Inquiry related delivery from FionaAnswer : [Re] Inquiry related delivery from FionaDear customer, your order is on its way and delivery should reach you soon. Thank you.
Question : [Re] Inquiry related delivery from FionaAnswer : [Re] Inquiry related delivery from FionaDear customer, duly noted.
Thank you for shopping with us. When will xxl pants coming Answer : [Re] Inquiry for the item from Keroppi_zhenDear customer, we have stocks available for XXL pants.
Please kindly check back again.
Thank you. Hi, when will the xxl Walker pants be available? Answer : [Re] Inquiry for the item from mngtalkDear customer, we currently have stock available.
Please kindly check back for it again.
Thank you. Hi, is this made in Indonesia or Thailand? Answer : [Re] Inquiry for the item from ast****Hi customer, our diapers are directly from offical seller Kao Singapore. All diapers are made in Japan. Thank you! Hello,
please proceed with return/refund with collection fee $4.50. Attached screenshot of our communication. Answer : [Re] Inquiry for the item from cra****Hi customer, collection is scheduled to be collected from your address. Thank you. Hi, I am not clear on the quantity of a carton as written. May I know 1 carton 4 packs and how many diapers per pack? Answer : [Re] Inquiry for the item from wil****Hi customer, may we know which size in particular you are looking at? The quantity of each carton is indicated on each size in the brackets. i.e. size : 01. NB60s(5 kg)x 4 packs (240 Packs).
Thank you. Hi seller,
How Long for the delivery Answer : [Re] Inquiry related delivery from mit****Dear customer, you should receive your order within 1 working day. Thank you. Hi it states coupon here but I can’t use the coupon? Answer : [Re] Inquiry for the item from kcs****Hi isit 4 pack 1 carton ? Cause when I select it put 3 pack ? Answer : [Re] Inquiry for the item from kel****Dear customer, it depends on what type and size you choose. Some may be 3 packs per carton. Thank you. I order and paid for via qprime today for 3 april. Until now still item preparing, why is my item not deliver? Answer : [Re] Inquiry for the item from gto****Dear customer, could you provide us your order no.? Thank you. Question : [Re] Inquiry for the item from gto****Answer : [Re] Inquiry for the item from gto****Question : [Re] Inquiry for the item from gto****Pls cancel my order if u cannot send. Dnt waste my time Answer : [Re] Inquiry for the item from gto****If u cannot deliver the item, refund me. Answer : [Re] Inquiry for the item from red****Hi, my order number is 315899365.
I requested for an exchange since I ordered the wrong size (TWO boxes). The boxes have been collected, but till now, the new boxes have not been delivered. Seller said $4.50 charged for recollection and redelivery each. But now, what’s happening? No word, no update since you collected my boxes. Answer : [Re] Inquiry related delivery from noo****Answer : [Re] 来自xia****会员的配送咨询。Dear customer, please provide us your order no. Thank you. Answer : [Re] Inquiry for the item from hoc****Question : [Re] Inquiry for the item from hoc****Answer : [Re] Inquiry for the item from hoc****Question : [Re] Inquiry for the item from hoc****Answer : [Re] Inquiry for the item from hoc****Question : [Re] Inquiry for the item from hoc****Pictures say 1 carton 4 packs,
But options say X3 only??? Answer : [Re] Inquiry for the item from sop****Option is x3, so is 3 packs or 4 packs in a carton? Question : [Re] Inquiry for the item from sop****Dear customer, if the option shows x3, means it has 3 packs in a carton. Thank you. 男孩子和女孩子有分别吗？
What is Super Jumbo? Answer : [Re] 来自tan****会员的商品咨询。Hi customer, all Merries diapers are unisex. The walker pants comes in Jumbo and Super Jumbo, suitable for older babies. Thank you. 男孩子和女孩子有分别吗？
What is Super Jumbo? Answer : [Re] 来自tan****会员的商品咨询。Dear customer, all Merries Diapers are unisex and the Tape diapers comes in Jumbo packaging. Thank you. Is the skiphop zootensils still available? The fox design Answer : [Re] Inquiry for the item from del****Dear customer, the fox design is still available. Thank you. Hi, I tried applying the gold member coupon but it's not applicable for the cart. Which qoo10 coupon do I use? Answer : [Re] Inquiry for the item from won****Hi customer, please note that sale items are not applicable for cart coupons. Thank you. Hi,
Please update when my order can be delivered? I placed an order in early February and now it is still pending delivery???? Answer : [Re] Inquiry related delivery from Jas****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team When will u deliver the diaper for me Is my item coming damn why is it taking ages ...wtf Hi, my order was placed on 10 Feb, and it was scheduled for delivery on 13 Feb, but until now i still have not receive my items..!
Where are my items..?! Pls send my items to me ASAP..!!
My Order no. 314157889..
Regards.. Hi may I know why is it not delivered for the next day delivery ? Hi, can we mix the size? like 1 NB, 2 S for those in bundle? Can I check with you my item when will shipping out? I have made the purchase on 9 Feb and it still shows shipping requested. When is it going to be delivered? Isn’t it the next day delivery?! When are you going to restock L and XL? Answer : [Re] Inquiry for the item from she****Pls help check when my item deliver? I tried to use the Qoo10 Valentine's day coupon but cannot be used? Any idea why? Thanks Hi if I order by today when can I receive? I received one carton less than what i ordered. Please resend another carton and reply to my inquiry. It’s been 4 days. thank you. Answer : [Re] Inquiry for the item from chr****Hi,
When would the stocks available for pants L size. Answer : [Re] Inquiry for the item from syl****Hi customer, walker L pants are now re-stocked. Thank you! When will xl tapes be in stock? Answer : [Re] Inquiry for the item from won****Hi customer, tape diapers in XL are re-stocked. Thank you! Are these made in Japan ? Answer : [Re] Inquiry for the item from sun****Dear Customer, all Merries items are made from Japan. Thank you! QooLife Team Hi, when will restock super jumbo xxl? Answer : [Re] Inquiry for the item from chr****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team Hi seller, may I know if can 1 pkt L and 3 pkts XL? Answer : [Re] Inquiry for the item from goh****Hi customer, sorry we are unable to break the cartons and sell in loose. Thank you. Answer : [Re] Inquiry for the item from car****Dear seller. Is super jumbo the new design or ? Answer : [Re] Inquiry for the item from pha****Dear Customer, you can choose the packs that you want through the listing. Thank you!! QooLife team Hello, when I tried to select free gifts while stock lasts.. There's only 'none' to select. Will I get free Hongbao if I purchase now? Still have stock for free gifts? Answer : [Re] Inquiry for the item from goh****Dear Customer, the Hongbaos haven't reach us yet. Kindly give it a week or so for the stocks to reach our warehouse. Thank you!! QooLife Team Hi,
I am looking at Pants XL. How many packs in a carton? I saw in the picture, is 4 packs. But when i selected it, it only showed 2 packs. So how many piece are there in a pack?
What is the difference between Pants XL & Super Jumbo XL?
Regards
Rayson Answer : [Re] Inquiry for the item from rtr****Dear Customer, the item ranges by the different number of packs. You can see from the picture chosen, at the side there is listed how many packs you will receive. Items are the same in both pants and super jumbo. The difference is just in the number of packages. Thank you!! QooLife Team Hello.
Can I order 2 pk L and 2 pk XL? Answer : [Re] Inquiry for the item from van****Dear Customer, try ordering from this website: https://www.qoo10.sg/item/MERRIES-KAO-2-CARTONS-MERRIES-DIAPERS-TAPE-PANTS-PREMIUM-DIAPERS-MADE/642585774. Thank you!! QooLife Team Question : [Re] Inquiry for the item from van****Answer : [Re] Inquiry for the item from van****Dear Customer, you're welcome!! QooLife Team Hi,
What’s the difference between size 03 and 06 both size M? How come the price per piece almost half? Does this mean size 06 is thinner compared to 03? Answer : [Re] Inquiry for the item from jim****Dear Customer, the difference is just by the number of packages that you'll receive. It's either 2 or 4 packs. Thank you!! QooLife Team Hi seller, when will this be shipped? Thanks Answer : [Re] Inquiry related delivery from foo****Dear Customer, we have run out of stocks of the item that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3 days. Thank you! QooLife Team Question : [Re] Inquiry related delivery from foo****Answer : [Re] Inquiry related delivery from foo****Hi, have the stock arrived? Question : [Re] Inquiry related delivery from foo****Dear Customer, the stocks have arrived today and we will be arranging the ship out of your order. Do allow 2~3 working days for package to reach you. Thank you for your patience. Answer : [Re] Inquiry related delivery from foo****Thanks so much. Please note that I have toilet roll too in this cart. Hello.
Can I order 2 pk L and 2 pk XL? Answer : [Re] Inquiry for the item from van****Dear Customer, try ordering from this website: https://www.qoo10.sg/item/MERRIES-KAO-2-CARTONS-MERRIES-DIAPERS-TAPE-PANTS-PREMIUM-DIAPERS-MADE/642585774. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from gal****Dear Customer, yes, it is made in Japan. Thank you!! QooLife Team Hi. Can I request for a later delivery date as I will be overseas? Answer : [Re] Inquiry related delivery from bro****Dear Customer, if you have bought the Qprime delivery, you can set the date to a later date. Thank you!! QooLife Team For item 6, m size , is it $0.18 per piece? Total 304 pieces? Answer : [Re] Inquiry for the item from can****Dear Cusstomer, it depends on the type that you're choosing. For Size M, it ranges from $75.50 - 79.50 of different quantity each. Thank you!! QooLife Team Answer : [Re] Inquiry related delivery from fel****Hi
1 carton is 2 packs or 4 packs??
25c for L 2 packs doesn't add up. Answer : [Re] Inquiry for the item from sue****Dear Customer, 1 carton comes in 3/4/6 packs, depends on the size! We have indicated the no. of packs for each item in our listing for customers' easy reference. Thank you. Hi seller, how to upload my purchase receipt for merires point? I cannot enter upload. Answer : [Re] Inquiry for the item from win****Dear Customer, to get the receipt, kindly go to "My Qoo10" (on the top right of the page) > Shopping list > Click "receipt" under the item information. Then you are able to check or print out the receipt. Thank you! QooLife Team Hi, for M size tape, it says 2packs 152packs at $55 but your table indicate.0.18/pc, does that mean you will deliver total 4packs of 304packs? Answer : [Re] Inquiry for the item from ckn****Dear Customer, yes, items bought is for 4 packs. Thank you!! QooLife Team Question : [Re] Inquiry for the item from ckn****So to clarify, if I order item 6, M76 , $55 - you will deliver 4packs (304pcs)? Answer : [Re] Inquiry for the item from ckn****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Hi, any sales for this Black Friday this week? Answer : [Re] Inquiry for the item from hap****Dear Customer, we are not sure about this as the Accounts Manager in charge is away on leave at the moment. We'll convey your message to him. Thank you!! QooLife Team Question : [Re] Inquiry for the item from hap****Your qoo10 coupon no more already? Answer : [Re] Inquiry for the item from hap****Dear Customer, the coupons just came out. Please check the website for it. Thank you!! QooLife Team Question : [Re] Inquiry for the item from hap****Yes I just purchased 2 cartons. Able to deliver by tmr? Answer : [Re] Inquiry for the item from hap****Dear Customer, the status is now 'On Delivery'. You should receive it within these few days. Thank you! QooLife Team Hi, how do i download the receipt to claim my merries rewards points? Answer : [Re] Inquiry from ann****Dear Customer, to get the receipt, kindly go to "My Qoo10" (on the top right of the page) > Shopping list > Click "receipt" under the item information. Then you are able to check or print out the receipt. Thank you! QooLife Team Question : [Re] Inquiry from ann****Thanks for your reply. I tried to follow the steps but could not see any receipt icon to click on? Please help. Thanks Answer : [Re] Inquiry from ann****Dear Customer, maybe you can follow the steps listed on this website here: https://www.qoo10.sg/gmkt.inc/CS/NHelpFaqSearch.aspx?keyword=receipt. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from jen****hi is the diaper made in Japan? Answer : [Re] Inquiry for the item from mac****Dear Customer, yes, it is made in Japan!! Kindly place your orders soon. Thank you!! QooLife Team Hi, been a week since my order. It show shipping request, pls update Answer : [Re] Inquiry related delivery from net****Hi, i am waiting for a reply. If there is no stock available, pls refund and update! Question : [Re] Inquiry related delivery from net****Dear Customer, we noticed that your order has been cancelled. We hope to see you again. Thank you! QooLife Team Answer : [Re] Inquiry for the item from jol****Question : [Re] Inquiry for the item from jol****Hi what’s the difference between Pants super jumbo L and Pants L?
Thanks Answer : [Re] Inquiry for the item from mab****Dear Customer, everything is the same just the quantity that will differ. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from mab****Hi seller, im a bit confused about the pricing. For pants xl size, it's 100 pieces for $55 right? So not $0.28 per piece right? Answer : [Re] Inquiry for the item from jad****Dear Customer, currently, pants XL is selling for $47 for 2 packs. Kindly place your orders soon. Thank you!! QooLife Team
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![[Kimberly Clark] Depend Adult Care Diapers - Real Fit/ Protect Plus Pants + Tape [BUNDLE OF 2]](https://gd.image-gmkt.com/li/775/282/1641282775.g_260-w-st_g.jpg) - [Kimberly Clark] Depend Adult Care Diapers - Real Fit/ Protect Plus Pants + Tape [BUNDLE OF 2]
- Item Q&A
| Can you advise wearer weight recommendation for real fit men pants XL Answer : [Re] Inquiry for the item from riliko_82Question : [Re] Inquiry for the item from riliko_82Thanks but I’m asking for XL size Hi, can I confirm if I were to buy the protect tape M size, how many pieces will I get? Is it 4 packs of 12, total is 48 pieces? Thanks Answer : [Re] Inquiry for the item from Jamestoh8105Hi seller,
Just want to confirm, is this correct:
Protect - is tape diapers
Protect PLUS - is pull up pants type?
Thanks! Answer : [Re] Inquiry for the item from BBOh sorry, another question:
What's the difference between Real Fit and Depend? Question : [Re] Inquiry for the item from BBSorry, I mean Real Fit and Protect. Sorry, not familiar with this brand!
Thank you very much! Answer : [Re] Inquiry for the item from BBDear customer, do see the item description for the main differences in the types. Question : [Re] Inquiry for the item from BBKindly see option name> it states pants or tape. Ask on behalf of friend, if cheap will recommend her. Is it total 4 pkts (9×4=36, @$21?) Answer : [Re] Inquiry for the item from mpk_sarahAnswer : [Re] Inquiry for the item from LynnQuestion : [Re] Inquiry for the item from LynnAnswer : [Re] Inquiry for the item from LynnQuestion : [Re] Inquiry for the item from LynnHi seller
Is the size M at $9.75 for 1 piece ?
Pls reply.
Thx. Answer : [Re] Inquiry for the item from lshsmNo..... its for one pack which contains 8 pcs Answer : [Re] Inquiry for the item from LynnAnswer : [Re] Inquiry for the item from vonne.gnQuestion : [Re] Inquiry for the item from vonne.gnAnswer : [Re] Inquiry for the item from x-cherrrlynQuestion : [Re] Inquiry for the item from x-cherrrlynAnswer : [Re] Inquiry for the item from x-cherrrlynQuestion : [Re] Inquiry for the item from x-cherrrlynAnswer : [Re] Inquiry for the item from x-cherrrlynQuestion : [Re] Inquiry for the item from x-cherrrlynAnswer : [Re] Inquiry for the item from x-cherrrlynQuestion : [Re] Inquiry for the item from x-cherrrlynAnswer : [Re] Inquiry for the item from x-cherrrlynMay I know is this reusable for wash, or just one time wear? Please let me know,thanks Answer : [Re] Inquiry for the item from rat****Answer : [Re] Inquiry for the item from nao****Hi Seller,
Please advise when have the stock coming for Female diaper (M) size? Hi, do you have stock for ladies size L? How to order as there is no drop down button to select the size Answer : [Re] Inquiry for the item from the****Hi,
Do you have male diapers size L? Your option says men diapers size M/L. I only want size L. Do you have it? Answer : [Re] Inquiry for the item from ari****Dear Customer, men diapers size M/L can fit guys who are size L. All the items we have are in our listing. Kindly check it out. Thank you!! QooLife Team Hi, may I know when will you restock the men adult diapers size L? Thank you Answer : [Re] Inquiry for the item from ari****Dear Customer, the stocks are at our warehouse now. Kindly place your orders soon. Thank you!! QooLife Team Do you've bigger sizes for ladies? Like xxl? It's for ladies, height 158 ~68kg Answer : [Re] Inquiry for the item from ixc****Dear Customer, our apologies as we don't have XXL. We only have the items that are on sale now. Thank you!! QooLife Team Hi ,
Can I know is there guide info for SM and ML sizes. Answer : [Re] Inquiry for the item from ver****Hello, May i know what is the user's weight and gender? Question : [Re] Inquiry for the item from ver****Is for female and weight is 57kg Answer : [Re] Inquiry for the item from ver****Hello, if thats the case, then you should by Size SM. :) How do I order L size for men? Answer : [Re] Inquiry for the item from jea****Dear Customer, kindly order from the website you've chosen. Size L will be the 2nd option from the right. Thank you! QooLife Team Hi seller, do u intend to restock Female M? When? Answer : [Re] Inquiry for the item from Ten****Hello, it will come back in stocks by Wed or Thursday. Answer : [Re] Inquiry for the item from mom****Answer : [Re] Inquiry for the item from Teo****
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![[Unicharm]【Night Pants】Bundle of 3!! Made in Thailand. Absorb 8 glasses of water](https://gd.image-gmkt.com/li/345/787/1628787345.g_260-w-st_g.jpg) - [Unicharm]【Night Pants】Bundle of 3!! Made in Thailand. Absorb 8 glasses of water
- Item Q&A
| Answer : [Re] Inquiry for the item from linda laiHi
When will restock boy 3xl diaper?
Thanks Answer : [Re] Inquiry for the item from nazrahbaniHi customer, new stocks will arrive mid next week. Thank you Answer : [Re] Inquiry for the item from rachiesuQuestion : [Re] Inquiry for the item from rachiesuAnswer : [Re] Inquiry for the item from rachiesuQuestion : [Re] Inquiry for the item from rachiesuAnswer : [Re] Inquiry for the item from rachiesuQuestion : [Re] Inquiry for the item from rachiesuAnswer : [Re] Inquiry for the item from rachiesuAnswer : [Re] Inquiry for the item from Mr leeXxxl boy when will restock? Answer : [Re] Inquiry for the item from CcHi customer, new batch will arrive next week. Thank you Hi. When will the XXXL stock be available? Answer : [Re] Inquiry for the item from glendon_gohHi customer, stocks will be replenished next week. Thank you Answer : [Re] Inquiry for the item from kat_hoQuestion : [Re] Inquiry for the item from kat_hoAnswer : [Re] Inquiry for the item from kat_hoCan I ask when xxxl girls will be replenish? Thanks. Answer : [Re] Inquiry for the item from acid_jamHi customer, this item is currenty OOS. Next batch will arrive mid-May. Thank you Answer : [Re] Inquiry for the item from jessQuestion : [Re] Inquiry for the item from jessAnswer : [Re] Inquiry for the item from jessQuestion : [Re] Inquiry for the item from jessAnswer : [Re] Inquiry for the item from jessHi, kindly expedite my order. ID is 335945841. Thank you Answer : [Re] Inquiry related delivery from cooldoodsHi customer, may we have your order no. to check? Question : [Re] Inquiry related delivery from cooldoodsAnswer : [Re] Inquiry related delivery from cooldoodsHi customer, your order has been packed & will be shipped out very soon. Delivery should reach you today or tomorrow. Thank you.
Hi seller , will the XXXL boy pants be coming soon ? Answer : [Re] Inquiry for the item from yingying615Hi customer, stocks will be replenished on 13th Jan. Thank you I am ordering together with diaper and also more than 60. Why the shipping of 1.99 charfed to me Answer : [Re] Inquiry related delivery from Pdeva23Hi customer, may we have your cart no. to check? Question : [Re] Inquiry related delivery from Pdeva23141409711 is the cart number. Order number is 333611415 and 333611416 Answer : [Re] Inquiry related delivery from Pdeva23Are you able to provide the screenshot of the shipping fee of $1.99 on your order brekdown? Question : [Re] Inquiry related delivery from Pdeva23Answer : [Re] Inquiry related delivery from Pdeva23thanks for sending this, we kindly direct you to reac out to help@qoo10.sg as this seems to be a payment matter Answer : [Re] 配送関連yamaro様のお問合せです。Answer : [Re] Inquiry for the item from trisciliaQuestion : [Re] Inquiry for the item from trisciliaAnswer : [Re] Inquiry for the item from trisciliaHi, will stock for xxl boys pants be coming soon? Answer : [Re] Inquiry for the item from pkwok5Dear customer, please kindly check back again on 14th Dec.
Thank you. Hi, would the xxxl boys pants be coming soon? Answer : [Re] Inquiry for the item from effie1983Dear customer, this item is currently out of stocks at Unicharm side. New batch is expected to arrive in 2nd week of Dec. Thank you. Question : [Re] Inquiry for the item from effie1983Answer : [Re] Inquiry for the item from effie1983Do check back again on 8th/9th Dec, thank you. Size pls for boy xxl etc - how many kg? Answer : [Re] Inquiry for the item from gsaraelDear customer, for Boy/Girl XXL it is 15-25kg. Thank you. Hi seller, I would like to know for boys xxl pants when will the stock be coming in? Answer : [Re] Inquiry for the item from kmelody246Dear customer, new batch is expected to be replenished end this week. Thank you. Question : [Re] Inquiry for the item from kmelody246Answer : [Re] Inquiry for the item from kmelody246Hi,
I placed an order for the diapers on 15 Nov and yet to receive the diapers until now.
Please expedite my order no
331474278
Thanks Answer : [Re] Inquiry related delivery from beetien68Hi customer, we apologize for the delay. We are packing your order & will be shipped out very soon. Thank you.
Hihi, any stock for XXL boys? Answer : [Re] Inquiry for the item from rachel_limchDear customer, please kindly check back again on 21st Nov.
Thank you. Hi. When will double XL boys diaper be restock? Answer : [Re] Inquiry for the item from nazrahbaniDear customer, stocks has been replenished. Do try again, thank you :) Answer : [Re] Inquiry for the item from iceyenz11Any restock for girls xxxl soon? Answer : [Re] Inquiry for the item from yatie1987Dear customer, please kindly check back again on 31st Oct.
Thank you. Does the Girls XXL size still come in Princess design? Answer : [Re] Inquiry for the item from jumpingredbeansDear customer, the Girls XXL no longer comes in Princess Design.
Thank you. When will have restock for girls XXXL? Answer : [Re] Inquiry for the item from bimlianDear customer, we have available stocks for Girls XXXL.
Please kindly check back again.
Thank you. Hi, when will XXXL - boys be restocked? Answer : [Re] Inquiry for the item from joy****Dear customer, we currently ran out of stock. Please kindly check back again next month.
Thank you. Hi, any difference between boy and girl diapers? I need girls XXL urgently but oos. Answer : [Re] Inquiry for the item from wng****Dear customer, the only difference is the outward designs for the diapers.
Thank you. Answer : [Re] Inquiry for the item from ser****When is XXL girls stock coming in? Answer : [Re] Inquiry for the item from mei****Dear customer, we apologise for the late response. We currently have XXL girls stock coming in, please kindly check back again.
Thank you. Boys XXL no more cars design? Does it affect the functionality of the diaper? Answer : [Re] Inquiry for the item from lan****Question : [Re] Inquiry for the item from lan****Dear customer, we apologise for the late response. The outer design of thew diaper does not affect its functionality.
Thank you. Hi, XXL boy when restock? Thanks. Answer : [Re] Inquiry for the item from roc****Hi customer, next batch of stocks for XXL will arrive on 5th June. Do check back again, thank you! When will u restock for girls xxl? Answer : [Re] Inquiry for the item from hua****Hi customer, new batch of stocks are expected to arrive on 5th June, do check back again, thank you! Hi, when will the stock for xxl for boys be coming? Answer : [Re] Inquiry for the item from hsu****Hi customer, new batch of stocks are expected to arrive on 5th June, do check back again, thank you!
Hi, any restock for boy XXXL? thanks Answer : [Re] Inquiry for the item from 235****Dear customer, we have updated the listings, please come back to purchase.
Thank you. Is XXL boy 30 pcs pack still Cars design? Answer : [Re] Inquiry for the item from lim****Hi customer, yes it is. thank you. Question : [Re] Inquiry for the item from lim****Is it the same design for XXXL size? Answer : [Re] Inquiry for the item from lim****Hi customer, sorry for the wrong info earlier, XXL kids pants are no longer in Cars/Princess design anymore. But XXXL sizes do come in Cars/Princess design for Boys and Girls respectively. thank you. Question : [Re] Inquiry for the item from lim****Latest update, XXL is not Cars design? And XXXl is Cars design...
Am i correct?
Answer : [Re] Inquiry for the item from lim****Yes, that is right. thank you. Answer : [Re] Inquiry for the item from sha****Hi when will the XXL boy be available ? Answer : [Re] Inquiry for the item from joe****Hi customer, stocks are available now, listing has been updated to a bundle of 3. thank you. Hi, is there stock for XXL boy mamypoko night pants? I cant choose from the link. If no stock, when will it be replenished? Thank you. Answer : [Re] Inquiry for the item from joy****Hi customer, new batch of stocks are arriving this thursday. Do check back again, thank you! Answer : [Re] Inquiry for the item from Gwe****Hi.. Please double check my order.. I order 2 bulk items.. Milk and diapers.. I received my milk cartons 2nd April but I don't received my carton of diapers... Answer : [Re] Inquiry related delivery from ryi****Dear customer, could you provide us your order nos.? Thank you. Question : [Re] Inquiry related delivery from ryi****This is the order no. 316545469.. do get back to me asap.. thank you Answer : [Re] Inquiry related delivery from ryi****Sorry its 31654570.. milk.. i havent received the milk Hi, ordered a gaming chair today. Kindly expedite as I need it soonest for work. My order ID is 317040842 Answer : [Re] Inquiry related delivery from 237****Dear customer, sorry but we do not have that order no. in our system. Please message the relevant seller for that product. Thank you. Question : [Re] Inquiry related delivery from 237****Hi, may i know when will there restock for Boys XXXL? Thanks :) Answer : [Re] Inquiry for the item from jin****Hi customer, we have just re-stocked items. Thank you! Question : [Re] Inquiry for the item from jin****Thanks. Have placed order already :) Answer : [Re] Inquiry for the item from jin****Pants XXL Ang stock ? When ? Thanks Answer : [Re] Inquiry for the item from jr_****Hi customer, we have re-stocked the items. Thank you! Hi seller, would like to ask when will the stock be coming for boy XXL size ? Answer : [Re] Inquiry for the item from yin****Hi customer, we have just re-stocked items. Thank you! Hi seller,
May I know when you will restock for xxxl gal pants?
Thanks Answer : [Re] Inquiry for the item from yun****Dear customer, we apologise for the late response. We will update the listings when our new shipment arrives in warehouse, please check back again by the end of the week. Thank you. Order# 316127419 & 316127420 Hi, did you guys forgot about it or out of stock? Placed order on 19th. Answer : [Re] Inquiry related delivery from adv****Dear customer, we apologise for the delay. New batch of stocks are arriving today and we will proceed to expedite the ship out to you. Thank you. Hi, I had placed order yesterday and I use Prime shipping next day. But till now no news of shipping. May I know if parcel will ship today? Answer : [Re] Inquiry related delivery from mis****Dear customer, your order is currently on the way. You will receive it within 3 working days. Thank you. Placed order on 17 feb till now no status update. Please kindly check Order no. 314503471 and Order no. 314503472. Answer : [Re] Inquiry for the item from itz****Dear Customer, we have run out of stocks of the item that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3-5 days. Thank you! QooLife Team Hi, will u restock XXL girl? Answer : [Re] Inquiry for the item from joe****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team Xxl boy is oos may i know when it will be replenish Answer : [Re] Inquiry for the item from ros****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team Hi I paid on 15feb, till now status is ‘shipping requested’, no delivery took place, please advice. When the stock be replenish? Answer : [Re] Inquiry for the item from stp****Dear Customer, the stocks will be replenished soon. The stocks should reach our warehouse by next week. Thank you! QooLife Team Stock for diapers whern will it avab? Thank you Answer : [Re] Inquiry for the item from fie****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team Question : [Re] Inquiry for the item from fie****Thank you for the update. Answer : [Re] Inquiry for the item from fie****Dear Customer, you're welcome!! QooLife Team When will the diaper be restocked? Answer : [Re] Inquiry for the item from joj****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Hi, when will XXL boy pants be available? Answer : [Re] Inquiry for the item from pri****Dear Customer, we've ordered this with thae manufacturer and waiting for their shipment now. The stocks should reach within 3-5 days. Thank you! QooLife Team Question : [Re] Inquiry for the item from pri****Can we make order first? I think I'll need Xxxl instead. Answer : [Re] Inquiry for the item from pri****Dear Customer, we will raise your request to the person in charge of the Unicharm items. Thank you! QooLife Team Answer : [Re] Inquiry for the item from ser****Hi, when will XXL girl be restock? Thanks Answer : [Re] Inquiry for the item from 209****Dear Customer, the order for this item has been places and the stocks should reach us by next week. Thank you! QooLife Team Hi, if I select ‘none’ under Bundle of 3, does that mean I only get 1 packet of diaper? So the price is for 1 packet? Answer : [Re] Inquiry for the item from cha****Question : [Re] Inquiry for the item from cha****Dear Customer, you'll only receive one pack if you chose 'None' under the bundle of 3. Thank you! QooLife Team Hi seller
Inquired on Monday u said stocks just arrived shipping out soon. But till now not shipped? When are u going to ship?? Answer : [Re] Inquiry related delivery from est****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team When have stock for xxxl for girls? Answer : [Re] Inquiry related delivery from eve****Hi, just to confirm bundle of 3 means 3 packets of diapers? Answer : [Re] Inquiry for the item from hap****Means in total is 6 packets of diapers? Question : [Re] Inquiry for the item from hap****Dear Customer, it is 3 packets of diapers. Thank you! QooLife Team Answer : [Re] Inquiry for the item from hap****Question : [Re] Inquiry for the item from hap****Dear Customer, you're welcome!! QooLife Team Hi, any updates on the status? Answer : [Re] Inquiry for the item from faz****Dear Customer, we have run out of stocks Kids Pants XXXL that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3 days. Thank you! QooLife Team Question : [Re] Inquiry for the item from faz****Answer : [Re] Inquiry for the item from faz****Dear Customer, you're welcome!! QooLife Team May I know when is XXXL girls be available? Answer : [Re] Inquiry for the item from ali****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse withiin a day or two. Thank you! QooLife Team Answer : [Re] Inquiry related delivery from dar****When will XXL Girls stock available? Answer : [Re] Inquiry for the item from sei****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within these 2 days. Thank you! QooLife Team Any new stock xxxl boys please Answer : [Re] Inquiry for the item from spr****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 2 days. Thank you! QooLife Team When will xxxl girls New stock arrive again? Answer : [Re] Inquiry for the item from aci****Dear Customer, we have received the new stocks for xxxl girls in our warehouse. Kindly allow our warehouse guys to inbound the stocks and the website will be updated soon. Thank you! QooLife Team Please advise when will XXXL GIRLS be restocked? Please provide a date so I can add to cart. Thank you very much.
Kind regards. Answer : [Re] Inquiry for the item from sta****Dear Customer, we will place our orders today and it should reach our warehouse on Monday. Thank you! QooLife Team When will you restock xxxl
Thanks Answer : [Re] Inquiry for the item from Rai****Dear Customer, the item will be restocked soon. The stocks should reach our warehouse within 5 days. Thank you! QooLife Team Question : [Re] Inquiry for the item from Rai****Hi is your stock coming in soon??? Answer : [Re] Inquiry for the item from Rai****Dear Customer, there's the XXXL Boys in stock. We're not sure which one you wanted. Thank you! QooLife Team Answer : [Re] Inquiry for the item from win****Can i know when will you restock XXL Girls'?
Thank you... Answer : [Re] Inquiry for the item from jee****Dear Customer, kindly place your orders now as i believe that our warehouse still carry the stocks for XXL girls. Thank you! QooLife Team Hi seller,
Is this diaper pants type or tape type?
Thank you Answer : [Re] Inquiry for the item from thu****Dear Customer, this is the Pants type. Thank you! QooLife Team Hi, will XXL boys be restocked soon? Answer : [Re] Inquiry for the item from joy****Dear Customer, kindly place your orders now as the listing has been updated. Thank you! QooLife Team Are the stocks still available, pls advise when will restock? Thks! Answer : [Re] Inquiry for the item from man****Answer : [Re] Inquiry for the item from han****XxxL for girls ..inside got 30pcs? Answer : [Re] Inquiry for the item from emi****Dear Customer, XXL has 30 pieces whereas XXXL has 10 pieces. Thank you! QooLife Team Answer : [Re] Inquiry for the item from blu****Question : [Re] Inquiry for the item from blu****Answer : [Re] Inquiry for the item from blu****Is the item from thailand? Answer : [Re] Inquiry for the item from zhe****Dear Customer, from the website, it said that this is made in Thailand. Do get your stocks soon! Thank you. QooLife Team Is the item from thailand? Answer : [Re] Inquiry for the item from zhe****Dear Customer, from the website, it said that this is made in Thailand. Do get your stocks soon! Thank you. QooLife Team For the cats design, what is the biggest size and how is the cutting? Will u restock xxl? Answer : [Re] Inquiry for the item from jen****Question : [Re] Inquiry for the item from jen****Dear Customers, we currently have stocks for Disney cars now. Do place your orders soon. Thank you! QooLife Team Answer : [Re] Inquiry for the item from jen****What is the description : boys kids pants? For the car design Hi,
What is the weight for the cars xxl boys pants? Answer : [Re] Inquiry for the item from jen****Dear Customer, we don't have the weight but it's able to contain up to 8 glasses of urine or 70ml. Thank you! QooLife Team Will you restock pant size XXL soon? Thanks. Answer : [Re] Inquiry for the item from cy_****Dear Customer, apologies as we’ve run out of stocks for the product. All the stocks should be coming in by the 10th of April as we're in the midst of moving our warehouse now. Thank you! QooLife Team Hi there,
What is the diff between Mamy Poko Ultradry pants (same seller) vs the one that is on sale here? Answer : [Re] Inquiry for the item from ahl****Dear Customer,
Will you be able to sharethe item no. of the product that you are referring to?
Thanks
QooLife Team Question : [Re] Inquiry for the item from ahl****Answer : [Re] Inquiry for the item from ahl****Dear Customer,
The item picture that you sent is Extra Dry Skin.
This night pants has high absorbency. It is suitable for night use.
However, for more detailed functions, you can check out the item description.
Thanks
QooLife Team
Thanks
QooLife Team
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![[FRISO][Single Tin]Frisolac Gold 1/2 (400g/900g/1.8kg) - Infant Formula (0 to 12 Mth)](https://gd.image-gmkt.com/li/194/805/1464805194.g_260-w-st_g.jpg) - [FRISO][Single Tin]Frisolac Gold 1/2 (400g/900g/1.8kg) - Infant Formula (0 to 12 Mth)
- Item Q&A
| When is the expiry date for friso 1 Answer : [Re] Inquiry for the item from teqlo84Dear Customer, The stock that we have is min 8 months shelf life and the stock is officiallly from Friso Singapore.
Thank you Hello. When will you restock Friso stage 1 1.8kg? Answer : [Re] Inquiry for the item from JervelleDear Customer, Friso Stage 1 1.8kg is out of stock at Friso side. We are have no ETA of the shipment yet. Sorry about that.
Thank you. This is made in netherlands for singapore or malaysia? Answer : [Re] Inquiry for the item from valeriehui2512Dear customer, these stocks are direct from Friso Singapore Official, for Singapore market :) Answer : [Re] Inquiry for the item from slwl86Answer : [Re] Inquiry for the item from serena010305Question : [Re] Inquiry for the item from serena010305Answer : [Re] Inquiry for the item from serena010305Question : [Re] Inquiry for the item from serena010305Answer : [Re] Inquiry for the item from serena010305Dear Seller,
When will the stock be in for 900g? Answer : [Re] Inquiry for the item from serena010305Question : [Re] Inquiry for the item from serena010305Dear Customer, it is out of stock from Friso. We are waiting for the update of ETA. Answer : [Re] Inquiry for the item from serena010305Question : [Re] Inquiry for the item from serena010305Hi Seller, when will there be stock for stage 2 900g? Answer : [Re] Inquiry for the item from zhuo_xDear Customer, the sock will be back on 30 Nov.
Thank you Answer : [Re] Inquiry for the item from serena010305Answer : [Re] Inquiry for the item from serena010305Answer : [Re] Inquiry for the item from leeen0406Hi. I just bought and received the old stock (not 2 FL). I need to buy some more. Please advise if u will be sending the new 2FL version as per advertised in your product image?! Answer : [Re] Inquiry for the item from huangdanyingDear customer, we are unable to guarantee that you will receive the old or new stock as both are listed under the same barcode in the system.
The system automatically sends out the items for packing and ship out, so we are unable to control which stocks are sent out.
Thank you. Hi seller, when will you replenish the stage 2? Thanks Answer : [Re] Inquiry for the item from jaeihoi15Dear customer, our stocks just arrived in warehouse today.
Please kindly check back again for the updated listing tomorrow.
Thank you. Hi seller, when will you replenish the stage 2? Answer : [Re] Inquiry for the item from jae****Dear Customer, the stock will be back on 15 July.
Thank you. Hi when will you restock stage 2? Answer : [Re] Inquiry for the item from yve****Dear customer, please kindly check back again by 13th July.
Thank you. the new packaging is there any difference?
I notice the milk powder is more yellowish now Answer : [Re] Inquiry for the item from ala****Dear Customer, Yes, there is formula change.
In compliance of local Sale of Infant Ethics Code of Singapore (SIFECS) guidelines, companies are not allowed to communicate information related to both infant formula and follow on formula (0-12months). Please contact Friso Careline at +65 6419 8484 and they will help to address your concern.
Thank you very much. Hi seller,
Will u be restocking friso 1? Because I see the stock is running low. Answer : [Re] Inquiry for the item from ast****Dear Customer, there will be more stock coming in on next week.
Thank you. Question : [Re] Inquiry for the item from ast****Ok thank u for prompt reply. Answer : [Re] Inquiry for the item from ast****Dear seller, why the packaging I received this time is different from previous batch? Is it new packaging? Any different in the formulation?? Answer : [Re] Inquiry for the item from ckk****Dear customer, this is a new packaging.
There is no difference in formulation.
Thank you. Question : [Re] Inquiry for the item from ckk****Noted. Thanks for your reply Answer : [Re] Inquiry for the item from ckk****Thank you very much and stay safe. Hi seller, when will you replenish the stock? Answer : [Re] Inquiry for the item from jae****Dear Customer, the fresh batch of stock is coming in on 5 June.
Thank you. Answer : [Re] Inquiry from ckk****Hi when is stage 1 back in stock? Answer : [Re] Inquiry for the item from the****Dear Customer, Stage 1 900g stock will be reaching our warehouse on 21 May.
Thank you. Question : [Re] Inquiry for the item from the****Hi so it is 21 may already can update the stocks so that i can buy? Answer : [Re] Inquiry for the item from the****Dear Customer, Friso Stage 1 900G is back to stock.
Thank you. Answer : [Re] Inquiry for the item from inf****When will you restock stage 2? Answer : [Re] Inquiry for the item from jea****Dear Customer, Friso Stage 2 is back to stock.
Thank you. Hi,
How long will it take to deliver Friso 1? Thank you Answer : [Re] Inquiry related delivery from ste****Dear customer, we apologise for the late response. Usually you should receive your order within 1 working day. Thank you. When will have stocks again? Answer : [Re] Inquiry for the item from ckk****Dear Customer, Sorry for the late reply. Can we check with you if you have recevied your order? If not, please provide your order numbe for us to check.
Thank you. Hi when u will be re stocking? Answer : [Re] Inquiry for the item from she****Dear Customer, sorry for the late reply. Stage 34 is back to stock and we are having shipment on next week.
Thank you. Hi, around when will stock for stage 1 available? Answer : [Re] Inquiry for the item from chi****Dear Customer, sorry for the late reply. Stage 1 is back to stock.
thank you. Hi for orders today, when's the expiry date Answer : [Re] Inquiry for the item from myp****Dear customer, sorry but we are unable to provide you the exact expiry date as we have fresh batch of stocks arriving weekly. But we can guarantee you a shelf life of 6~8 months. Thank you. Answer : [Re] Inquiry related delivery from lad****Hi could you advise when will the stock arrive pleasr as my supply is running low. Thank you. Answer : [Re] Inquiry for the item from jae****Dear Customer, we are not ordering Friso stage 1 for now but we will restock this from next month onwards. Thank you!! QooLife Team Hi, when will the next shipment comes in ? I'm waiting. Answer : [Re] Inquiry from 241****Dear Customer, we are not restocking this item for now. Thank you!! QooLife Team Hi, may I know when the item will be restockes? Thank you. Answer : [Re] Inquiry for the item from lid****Dear Customer, we are not restocking this item for now. Thank you!! QooLife Team Hi would like to check when will the item be restock. Could you advise please? Answer : [Re] Inquiry for the item from jae****Dear Customer, we are not restocking this item for now. Thank you!! QooLife Team May I know when is the expiry date for this formula? Answer : [Re] Inquiry for the item from eng****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Question : [Re] Inquiry for the item from eng****The expiry date is 3 Dec 2020 which is not too bad. Thank u for the reply. Answer : [Re] Inquiry for the item from eng****Dear Customer, you're welcome!! QooLife Team Hi could you advise when will stock arrive please? Thank you. Answer : [Re] Inquiry for the item from jae****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 2 days. Thank you! QooLife Team Answer : [Re] Inquiry related delivery from Ang****Question : [Re] Inquiry related delivery from Ang****When will item be restocked? Answer : [Re] Inquiry for the item from sim****Dear Customer, the supplier's side is oos on this item and we have no idea when the stocks will be in. Thank you! QooLife Team Answer : [Re] Inquiry for the item from zac****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Question : [Re] Inquiry for the item from zac****You said that it will be restock within 3 days?? Answer : [Re] Inquiry for the item from zac****Dear Customer, the supplier's side is oos on this item and we have no idea when the stocks will be in. Thank you! QooLife Team Hello. Still haven’t restock? Answer : [Re] Inquiry for the item from zac****Dear Customer, apologize for this as the customer have ran out of stocks. Thank you! QooLife Team When will item be restocked? Answer : [Re] Inquiry for the item from sim****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within these 3 days. Thank you! QooLife Team When will it be re-stocked again? Answer : [Re] Inquiry for the item from RON****Dear customer, you can make your purchase now. Stocks are available Question : [Re] Inquiry for the item from RON****Dear seller, may i check when you will restock again? Thank u :) Answer : [Re] Inquiry for the item from RON****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 2 days. Thank you! QooLife Team Answer : [Re] Inquiry for the item from zac****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team Hi, when will it be stock again. Thanks Answer : [Re] Inquiry for the item from wil****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team Hi, would like to check when it will have the stock again. Answer : [Re] Inquiry for the item from RON****Dear Customer, we will be reordering this item within this week. Thank you! QooLife Team Answer : [Re] Inquiry for the item from wil****
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![[TSP] Supreme Gold 1121 Basmati Rice 5kg|Long grain rice|Made in India](https://gd.image-gmkt.com/li/220/052/1620052220.g_260-w-st_g.jpg) - [TSP] Supreme Gold 1121 Basmati Rice 5kg|Long grain rice|Made in India
- Item Q&A
| Answer : [Re] Inquiry for the item from marcus_lyzAnswer : [Re] Inquiry for the item from zirconica2007Hi pls confirm this is a 5 kg or 1 kg rice? Your picture & item title is a 1 kg picture . Answer : [Re] Inquiry for the item from breadtreecsgDear Customer, the listing is for 5kg. Thank you for your feedback. We ahve update the image.
Any free vegetable oil with purchase? Expiry of basmati 2023?? Answer : [Re] Inquiry from jamesyap1961Dear customer, we do not have any gift wirth purchase for this item.
We can only guarantee you a shelf lfie of approximately 1.5-2 years.
Thank you. Hi Seller, when will stock replenished? Hopefully still on promotion price. Answer : [Re] Inquiry for the item from jamesyap1961Dear customer, pelase kindly check back again next week.
Our shipment has been delayed.
Thank you. Answer : [Re] Inquiry for the item from ngm****Dear Customer, the stock has been restocked.
Thank you. Hi. When will restock? Thanks. Answer : [Re] Inquiry for the item from lov****Dear customer, please kindly check back again by 25 June 2020.
Thank you. When will be the stock available? Answer : [Re] Inquiry for the item from ane****Dear Customer, the stock will come in on 17 June. you might want to check on 18 June.
Thank you. Question : [Re] Inquiry for the item from ane****Ok....thanks for the reply.... Answer : [Re] Inquiry for the item from ane****Thank you for choosing Qoolife. Found that item has been finished. Any plans to replinish the stock back again within this week. Answer : [Re] Inquiry for the item from zee****Dear Customer, the replenishment stock will come in to our warehouse by mid of next week.
Thank you. May I know when your new stock coming in? Answer : [Re] Inquiry for the item from I.s****Dear customer, we apologise for the late reply.
We are currently out of stock for this item, please check back again next month.
Thank you. Hi Seller, I wish to order the rice ut it is already sold out. May I know when is the stock coming in? Answer : [Re] Inquiry for the item from I.s****Dear customer, we are unsure of the eta for the next batch.
We kindly ask that you check back again next month.
Thank you. Hi, will u be restocking? Hi I want to buy the supreme gold Basmathi rice but when I click the option it states “royal India Basmathi rice”. Answer : [Re] Inquiry for the item from Nur****Dear customer, we apologise for the late response. We have currently ran out of stock for the Basmati Rice.
Thank you. Hi. I have ordered items from your shop on the 25th March and I opt for the delivery next day. But until today I have yet to receive my items. There is also no reply from your side. I tried to call and the line is also engaged! Are you guys still operating? Answer : [Re] Inquiry related delivery from wad****Dear customer, can you provide us your order no.? Thank you. Question : [Re] Inquiry related delivery from wad****Order number is 316419175. Answer : [Re] Inquiry related delivery from wad****Dear customer, this promo pack is already discontinued with no new batch, we will proceed to ship out the normal pack of milo kosong 750g and refund them the shipping fee of $1.99 in Qmoney to compensate for the loss. We apologise for the delay. Thank you. Question : [Re] Inquiry related delivery from wad****Answer : [Re] Inquiry related delivery from wad****Dear Customer, Sorry for the late reply. Your order has been delivered. Please contact us if there is any issue.
Thank you for choosing Qoolife. We hope to see you again.
when stock coming in for the 5kg rice? Answer : [Re] Inquiry for the item from emi****Dear customer, we are currently requesting for restock for the item. However we have yet to be given an ETA. We apologise for the inconvenience caused. Thank you. Answer : [Re] Inquiry for the item from emi****Question : [Re] Inquiry for the item from emi****Answer : [Re] Inquiry for the item from emi****Question : [Re] Inquiry for the item from emi****Answer : [Re] Inquiry for the item from emi****Question : [Re] Inquiry for the item from emi****I am not able to select 1K free sugar bag. It says None. Is its out of stock. May i know when it would be back becuase i need to buy. Answer : [Re] Inquiry for the item from zee****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team Hi, are you stocking up soon? Cannot buy it due to no stock now. Hope you can replenish faster. Thanks. Answer : [Re] Inquiry for the item from yun****Dear Customer, we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3 days. Thank you! QooLife Team So disappointed! This 1-for-1 deal @$15.90 so fast sold out...
Hope you can increase the quantity for this promo deal... Answer : [Re] Inquiry for the item from tlc****Dear Customer, we apologized for it. Do check out our upcoming promotions for the weekend. Maybe you can find something of interest to you and we will try to repeat this promotion again. Thank you! QooLife Team Question : [Re] Inquiry for the item from tlc****Thanks for your prompt reply.
I'm looking forward to your this weekend's promotions, hopefully, a repeat of this promo in question.
Regards,
TLC Answer : [Re] Inquiry for the item from tlc****Dear Customer, you're welcome!! QooLife Team Question : [Re] Inquiry for the item from tlc****Hi,
It's very hard to search n find the relevant promos on Qoo10; their display & user interface are very messy.
Can you send the links to your weekend promos?
Also, is the Supreme Gold basmati rice promo repeated?
Thanks... Answer : [Re] Inquiry for the item from tlc****Dear Customer, we apologized for that as we have ran out of stocks on it. Thank you!! QooLife Team Question : [Re] Inquiry for the item from tlc****Very disappointed. Double disappointments.
Read our correspondences above, you can relate to how I'm feeling... Answer : [Re] Inquiry for the item from tlc****Dear Customer, we apologized for that once again. We will notify the accounts manager who is in charge of this brand on the promotions that she can consider. Thank you!! QooLife Team One for one - still available? Answer : [Re] Inquiry for the item from kri****Dear Customer, we apologized for that as we have ran out of stocks on it. Thank you!! QooLife Team Hi is this buy 1 free 1 today? Answer : [Re] Inquiry for the item from JL_****Dear Customer, we apologized for that as we have ran out of stocks on it. Thank you!! QooLife Team I'm really confused with this 1 for 1 promo.
So, at $15.90, do i get 2x 5kg basmati rice or 1x 5kg basmati rice? Answer : [Re] Inquiry for the item from tlc****Dear Customer, we apologized for that as we have ran out of stocks on it. Thank you!! QooLife Team Hi, I saw that the price is at $17.90 . But is it still under 1 for 1 promo? Answer : [Re] Inquiry for the item from whi****Dear Customer, it is no longer under the promo for 1 for 1. Also, the items are out of stock now. Thank you!! QooLife Team Is it vacuum packed?
Expiry date for this batch? Answer : [Re] Inquiry for the item from joh****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from
the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team
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![[Abbott] Ensure Life Vanilla 1.6kg Value Pack (Refill packs) - For Singapore Market](https://gd.image-gmkt.com/li/915/262/1629262915.g_260-w-st_g.jpg) - [Abbott] Ensure Life Vanilla 1.6kg Value Pack (Refill packs) - For Singapore Market
- Item Q&A
| Answer : [Re] Inquiry for the item from changzuheQuestion : [Re] Inquiry for the item from changzuheAnswer : [Re] Inquiry for the item from changzuheQuestion : [Re] Inquiry for the item from changzuheAnswer : [Re] Inquiry for the item from changzuheHow seller, when will there be a restock? Answer : [Re] Inquiry for the item from kidariyoHi customer, item has been restocked now. Thank you Hi seller, my scheduled delivery date is on 2021-05-08 19:00 - 22:00. But till now, the order is still not delivered and there no update at all. Please advise on the delivery status as I cannot wait for one whole day to see if my order will be delivered. Answer : [Re] Inquiry related delivery from datohenrytanHi customer, we are sorry for the delay. your order has been rescheduled on 2021-05-11, 19:00~22:00 as this item is currently OOS due to the high demand. Thank you Are there other flavours? Answer : [Re] Inquiry for the item from AsdHi customer, currently only available in Vanilla flavour. Thank you
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![[Topseller] Royal Umbrella - 10KG Thai Hom Mali Rice! QUALITY RICE](https://gd.image-gmkt.com/li/477/187/1639187477.g_260-w-st_g.jpg) - [Topseller] Royal Umbrella - 10KG Thai Hom Mali Rice! QUALITY RICE
- Item Q&A
| Hi Seller, you mentioned re-stock today. But I tried to order, still not update yet. Answer : [Re] Inquiry for the item from grace_ang73Dear Customer, the stock is back. You can order it now. Thank you very much Hi, when restock? Tried to order on 10 may but sold out Answer : [Re] Inquiry for the item from reginayeoDear Customer, the restock will be on 14 May. Thank you! Hi, may I know when will the restock arrived? Answer : [Re] Inquiry for the item from tientat88Dear Customer, the stock will be back on 7 May. Question : [Re] Inquiry for the item from tientat88If I order 2 qty do I get 2 free gifts? Answer : [Re] Inquiry for the item from wugohDear Customer, yes! The free gift is tagged along with the main item as 1 to 1. If you buy 2 packs of Royal Umbrella 11kg rice, you will get 2 free glass bowls.
Thank you very much Answer : [Re] Inquiry for the item from NeiQuestion : [Re] Inquiry for the item from NeiAnswer : [Re] Inquiry for the item from NeiHi when can I order the stock again ? Answer : [Re] Inquiry for the item from lijenny74Dear Customer, the stock is coming in on 6 Jan. You might want to pre-order now.
Thank you very much. Hi it still stated no stock . Will it be replenished today as I wanted to use my coupon Answer : [Re] Inquiry for the item from lijenny74Dear Customer, the new batch of stock already in Qxpress warehouse. Due to annual stock take, Qxpress warehouse and service are stopped. The stock release and delivery will be resumed from 4 Jan.
Thank you very much. Answer : [Re] Inquiry for the item from anntan7Hi the stock not replenish yet ? Answer : [Re] Inquiry for the item from lijenny74Dear Customer, warehouse has received the stock today. the stock level will be updated for ordering soon.
Thank you very much. Hi Seller,
When will stock be replenished? Answer : [Re] Inquiry for the item from zoreenDear Customer, the stock will be back on 28 Dec.
Thank you Wanted to buy your rice but this time round its more expensive than NTUC :( Answer : [Re] Inquiry for the item from illusi0n18Dear Customer, thank you for your message. We do get our deals from the same official vendor. We will feedback.
Thank you very much. Answer : [Re] Inquiry from grace_ang73What is size of the bowl? Answer : [Re] Inquiry for the item from Steven93357777Dear Customer, the free gift has been finisehd.
Thank you very much. Hi seller
If i order today, can I request it to come Wednesday after 5pm? Answer : [Re] Inquiry related delivery from connie2000_sgDear Customer, for weekday orders, you can recieve on next day, such as, 24 Nov morning order can be delivered on 25 Nov.
If order on 24 Nov afternoon, the delivery will be on 26 Nov.
Or you can choose Prime Today to choose your prefer date and timing.
Thank you very much Hi, can the glass bowl be used for cooking? Or is it just a bowl for storing food? Answer : [Re] Inquiry for the item from NataliaDear customer, it is recommended that you use the glass bowl for storing food.
Thank you. Order no. 31271471
I placed my order on 11 Nov.
And delivery date is today.
But status still showing shipping requested.
When will the delivery be made.
Please let me know the schedule. Answer : [Re] Inquiry related delivery from mawinthanDear customer, we are very sorry about the delay.
Due to the high volume of orders coming in, there has been a delay in packing and shipping.
Your order is currently on delivery and you shoud receive it by tomorrow.
This is your tracking no.: SGP166337134
Thank you. Answer : [Re] Inquiry for the item from smiles2088Question : [Re] Inquiry for the item from smiles2088Answer : [Re] Inquiry for the item from smiles2088the free gift pink glass bowl still available? Answer : [Re] Inquiry for the item from FloDear customer, we still have available stock for the free premium glass bowl.
Please kindly check back again.
Thank you. Answer : [Re] Inquiry for the item from EileenAnswer : [Re] Inquiry for the item from SarQuestion : [Re] Inquiry for the item from SarWhen is the expiry date of the rice? Answer : [Re] Inquiry for the item from jjlim66Dear customer, we can guarantee you a shelf life of approximately 1.5~2 years.
Thank you. Any restock of 10kg? Thanks! Answer : [Re] Inquiry for the item from ski****Dear customer, please check back again by the end of next week.
Thank you. Answer : [Re] Inquiry for the item from jan****Answer : [Re] Inquiry for the item from Unc****Dear Customer, we are sorry that this item is out of stock for now. and we have no ETA for the coming shipment.
Thank you. Answer : [Re] Inquiry for the item from eri****Dear Customer, we are having shipment delay. It will not be restocked that soon.
Thank you. Hi Seller,
When will you restock? Answer : [Re] Inquiry for the item from zor****Dear Customer, we will be restock by end of this week.
Thank you. Question : [Re] Inquiry for the item from zor****Answer : [Re] Inquiry for the item from zor****Hi Seller, I can’t add to cart, pls see attached image. Question : [Re] Inquiry for the item from zor****Dear Customer, sorry for the late reply. We have updated the listing and get more stock.
You might want to try again.
Thank you. Answer : [Re] Inquiry related delivery from pam****To seller , item not received. You can’t be bothered to reply enquiry is this how your treat your business? Answer : [Re] Inquiry related delivery from vac****Dear customer, we apologise for the late response and delay. Due to some unforeseen circumstances, there has been a delay in deliveries. We have raised this issue up to the order fulfillment centre, and kindly ask for your understanding. We have rescheduled your delivery, it should reach you within 1-2 working days. Thank you.
When will you re-stocked?
Thank you Answer : [Re] Inquiry for the item from zah****Dear customer, please come back again at the end of the week. Thank you. Order no. 316556248
Order was placed since 27 Mar. Since it is under Prime Delivery, delivery should be next working day. However, it has been one week and no status update nor shipment arranged.
Kindly check and revert asap! Answer : [Re] Inquiry related delivery from she****Dear Customer, Sorry for the late reply. Your order has been delivered. Please contact us if there is any issue.
Thank you.
Hi Seller,
Like to enquiry status of my item delivery date. Order no. 316595025 on 28.3.20. Checked it always shipping request.
I had inquiries yesterday but no reply on your end. Appreciate your response.
Thanks. Answer : [Re] Inquiry related delivery from Cho****Dear Customer, Sorry for the late reply. Your order has been delivered. Please contact us if there is any issue.
Thank you.
Hello, my order no. 316518162 ordered on 29 Mar 2020.
Up to date, status still showing 'shipping requested'
Please advise when item will be shipped out to me. Answer : [Re] Inquiry for the item from Ken****Dear Customer, we are sorry to inform you that we are having shipment delay. We are trying to fulfill your order shortly.
Thank you for your understanding.
Qoolife Team
Hi, my orde no is 133749945, please advise on the delivery date, thank you. Answer : [Re] Inquiry related delivery from a03****Dear customer, due to high demands we are currently running low in stock. We are awaiting new shipment to arrive in warehouse, and will expedite packing and ship out to you soonest. We kindly seek your understanding and patience. Thank you. Hi seller
When will order 316516482 ship?
Thanks Answer : [Re] Inquiry related delivery from est****Dear customer, we apologise for the late response. Due to high demands, we are currently running low on stocks and are awaiting new shipment to arrive in warehouse. The eta for shipment has been delayed due to unforeseen circumstances. We expect delivery to reach you either by the end of this week or the start of next week. We apologise for the delay and kindly seek your patience and understanding. Thank you. It has been a week since I placed my order, the status still "shipping requested". When are you going to send out the item? Answer : [Re] Inquiry related delivery from gca****Dear Customer, we will have a new shipment come in on 26 March. You should be receiving the delivery by end of this week,
Thanks.
Answer : [Re] Inquiry for the item from kat****May I know when you can send the item out? Order last week and a still upon request? Pls expedite. Tks Answer : [Re] Inquiry for the item from ade****Dear customer, we are awaiting stock from Royal Umbrella within this week. We will expedie packing and ship out soonest. You should receive it by the end of the week. Thank you. Question : [Re] Inquiry for the item from ade****Answer : [Re] Inquiry for the item from ade****Answer : [Re] Inquiry related delivery from Pxs****Answer : [Re] Inquiry for the item from mic****Dear customer, our shipment just arrived in warehouse today. We will update the listings soon, please check back at the end of the week. Thank you. How long does Qprime take to deliver as the status is still shipping after three days? Answer : [Re] Inquiry related delivery from kur****Dear Customer, due to high demand, your delivery will be delay.
We are trying our best to ship out asap.
Thank you for your understanding. Hi seller, pls reply when will you deliver for my order no. 133432030 (11/3/20)? Answer : [Re] Inquiry for the item from ixo****Dear customer, sorry for the delay. We will pack and deliver your order as soon as we receive the new batch of stock. We kindly ask for your patience. Thank you.
Question : [Re] Inquiry for the item from ixo****Dear Seller, when i ordered it was indicated as 11kg, but when i rec'd it was 10kg pack. Feel cheated!!! Answer : [Re] Inquiry for the item from ixo****Dear customer, we have run out of 11kg pack. We have arranged for a bottle of 500ml of oil to be sent to you free as compensation. We are very sorry. Thank you. Hi Seller,
You keep advertising time sales but always no
stock how to purchase. Answer : [Re] Inquiry for the item from zor****Dear customer, we do have stock of the item and we have also updated the listing. Please do try again. We are very sorry for the inconvenience caused. Thank you. Answer : [Re] Inquiry related delivery from jaz****Answer : [Re] Inquiry for the item from kur****Answer : [Re] Inquiry for the item from el.****Ordered on the 8th. Wrote to seller twice . No updates . No reply. Nothing delivered. I understand if high volume of sales and delivery but at least reply. hi, can check if this is 11kg or 10kg royal umbrella rice? Hi . I ordered last week but I still haven’t received my rice . Can you let me know when it will arrive . Thank you Hi . Ordered a few days ago . Can I know when is the delivery? The listing picture shows 10kg rice, but the description says 11kg, while the drop-down add on 1 kg rice is indicating “none”. Will you still be giving the free 1kg? When are you restocking? Tks Answer : [Re] Inquiry for the item from gen****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team When are you restocking? Tks Answer : [Re] Inquiry for the item from gen****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team Will you guys restock this week? Answer : [Re] Inquiry for the item from sli****Dear Customer, we will restock the items soon. The stocks should be reaching our warehouse by next week. Thank you!! QooLife Team
Why is yours more expensive? Answer : [Re] Inquiry for the item from ber****Dear Customer, we apologized for that as the item is currently out of stocks and we are restocking it soon. The price will be adjusted when the stocks are in. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from tig****Answer : [Re] Inquiry for the item from eve****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team When is tge expiry date for the 11kg of Umbrella Fragrant rice? Answer : [Re] Inquiry for the item from law****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team When have stock to order? Answer : [Re] Inquiry for the item from ng.****Dear Customer, we have ordered the stocks and the stocks are coming in soon. Kindly give it another 2 days. Thank you! QooLife Team Sorry I do not accept your apology for not honouring your gift. Please send me a gift as stated in the poster. Else please arrange for refund . U r such a big company should honour your words and advertisement Answer : [Re] Inquiry related return and exchange from Cin****Dear Customer, if you want we can do a return request. However, please note that the shipping cost of $3.99 will be payable byyourself and please make sure that the rice pack is unopen and in resellable condition. Thank you! QooLife Team Answer : [Re] Inquiry for the item from cos****Dear Customer, we have just received the stocks which are at the warehouse now. Kindly place your orders soon. thank you! QooLife Team Hi I bought because of the free gift . Can I return ? The picture shows the glass bowl . Pls help Answer : [Re] Inquiry for the item from Cin****Dear Customer, we apologized for that as the container have been fully redeemed. Thank you! QooLife Team
Hi selleri
Is yr free gift available? Thank you. Answer : [Re] Inquiry for the item from blu****Dear Customer, our apologies as the free gift has been fully redeemed! Thank you! QooLife Team Hi seller
When I click the free gift it is not activated. Does it mean the free gift is no longer available? TQ Answer : [Re] Inquiry for the item from eil****Dear Customer, we apologize as the free gift has been fully redeemed! Thank you! QooLife Team if I buy 2 sets, do I get 2 glass bowls or just 1 free gift per customer? kindly confirm as I hope to place an order asap. thanks! Answer : [Re] Inquiry for the item from sct****Dear Customer, you'll receive 2 gifts. Kindly place your orders soon!! Thank you! QooLife Team Hi seller,
The royal umbrella rice when will restock? Answer : [Re] Inquiry for the item from ong****Dear Customer, we have run out of stocks for the product that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should reach our warehouse tomorrow. Thank you! QooLife Team Hi seller ，
When will the rice restock ? Answer : [Re] Inquiry for the item from ong****Dear Customer, we have run out of stocks for the product that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should reach our warehouse tomorrow. Thank you! QooLife Team When is the 10kg stock coming? Answer : [Re] Inquiry for the item from For****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team hi when will the next stock comes? Answer : [Re] Inquiry for the item from rod****Dear Customer, we have just received the stocks for this. Kindly place your orders soon. Thank you! QooLife Team Hi,
Can I have 2packs of 5Kgs instead of 10kgs? Answer : [Re] Inquiry for the item from guy****Dear Customer, we don't carry the 5kg packets at the moment. Thank you! QooLife Team Hi,
When will you be restocking please? Answer : [Re] Inquiry for the item from 238****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team When is the stock coming in? Answer : [Re] Inquiry for the item from sha****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team Answer : [Re] Inquiry for the item from my_****Dear Customer, the stocks just reached our warehouse. Kindly allow our warehouse guys to inbound the stocks and it'll be available soon. Thank you! QooLife Team Dear Seller,
My Order no. 126579992 dated 27 Apr 2019, you promised to send on 8th or 9th May, but till today (13 May), my order status still 'SHIPPING REQUESTED', when are you going to send to me? Please reply ASAP.
Peggy Answer : [Re] Inquiry related delivery from 240****Dear Customer, the stocks just reached our warehouse. Kindly allow our warehouse guys to inbound the stocks and we'll send it to you soon. Thank you! QooLife Team Question : [Re] Inquiry related delivery from 240****Hi Seller,
What happen to my order, are you going to send out, already 20 days, and saw others recent order already received and mine still pending for shipping, very bad service Answer : [Re] Inquiry related delivery from lab****Dear seller,
Why didn’t you reply to all the inquiries with regard to the special buy at $23.90?? Too busy? Yet you could reply to other buyers on other items? Give us an answer! Answer : [Re] Inquiry for the item from sha****Dear Customer, our apologies for this late reply. We seemed to have loose your messages previously. Can we check om the enquiries you were making? Thank you! QooLife Team This item was not on Super Sale from 5pm on 28 April as advertised. I checked on & off from 5pm onwards & price was $32.50 & NOT $23.90. There was a quantity of 299 & suddenly this morning it is SOLD OUT. If there's no intention to honour sale, then promo should be removed before the launch time rather than to waste everyone's time following it. Putting this item on time sale section as a promo is even worse, can't use Coupon at all & ended up more expensive. What a load of rubbish. Where is the Super Sale of $23.90 for today 28 April 17:00?? Answer : [Re] Inquiry from 237****Very disappointed with Qoo10. This is a gimmick! The worst ever Qoo promotion. Super hour item and price was not per advertised!😖😖 The worst ever Qoo promotion. Super hour item and price was not per advertised!😖😖 Where got sales? $23.50? $32+ delivery charges even more expensive than supermarket Answer : [Re] Inquiry for the item from vev****why no sale as promised? waste my time waiting for 5pm Hi Seller I did not see the time sale item of $23.90 as advertised even I click at 5pm sharp?? Is this a scam ? No sale at $23.90 at all @5pm ! Fake ad ! Answer : [Re] Inquiry for the item from Jos****How come it's stated as $23.90 on qoo10 advertisements buy now its at $32.50?
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 - NESCAFE DOLCE GUSTO NDG Coffee and Tea Capsules (Bundle of 5)
- Item Q&A
| Hi .. may I know if these capsules can ce used for nespresso mini machine too? Answer : [Re] Inquiry for the item from angel58811Hi customer, NSG capsules are slightly bigger and are not compatible with Nespresso machines. Thank you Question : [Re] Inquiry for the item from angel58811Answer : [Re] Inquiry for the item from angel58811Hello, may I know when your green tea latte will be back in stock? Answer : [Re] Inquiry for the item from chairsareeverywhereHi customer, yes this flavour will be restocked by mid next week :) Hi! When is the restock of green tea latte? Thank you. Answer : [Re] Inquiry for the item from clHi customer, new batch will arrive this week. Thank you Answer : [Re] Inquiry for the item from eddQuestion : [Re] Inquiry for the item from eddAnswer : [Re] Inquiry for the item from eddWhat is the expected date for mocha availability? Answer : [Re] Inquiry for the item from tanchinyongHi customer, new batch is expected to arrive in mid-May. Thank you. HI, going to top up your mocha soon ? Answer : [Re] Inquiry for the item from yeoyh82Hi customer, new batch will arrive next week. :) May I know if all the black coffee contains sugar? Answer : [Re] Inquiry for the item from yokemaytehHi customer, all NDG black coffee do not contain sugar. Thank you Answer : [Re] Inquiry related delivery from vkunatoneQuestion : [Re] Inquiry related delivery from vkunatoneAnswer : [Re] Inquiry related delivery from vkunatoneQuestion : [Re] Inquiry related delivery from vkunatoneAnswer : [Re] Inquiry related delivery from vkunatoneAnswer : [Re] Inquiry for the item from chen.shuying03Question : [Re] Inquiry for the item from chen.shuying03Answer : [Re] Inquiry for the item from chen.shuying03What’s the expiry date for Grande Intenso and am buying all 5boxes of grande. Answer : [Re] Inquiry for the item from shirlenelimHi customer, we are unable to provide an exact expiry date as our capsules move very fast. We guarantee at least 3 months of expiry from date of delivery. Thank you.
Hi Seller, when will the restock for Americano be in? Answer : [Re] Inquiry for the item from AliceHi customer, this flavour will be restocked in the next 2 days. Thank you I already try few time for Qprime but after i tick all the selection i want it will go to Quick today. Can you fix it? Answer : [Re] Inquiry related delivery from an_da0400Hi customer, kindly re-try again. And if you still face the same issue, you may contact help@qoo10.sg for assistance. Thank you Americano how many pcs per box ? Answer : [Re] Inquiry for the item from aydih_80Hi customer, 16 caps per box. Thank you. The shipping selection seems to have problem, no matter how I try, I can't select Qprime next day delivery. Once added into cart, it will then be same day delivery with $2.99 charges. Answer : [Re] Inquiry for the item from kenHi customer, are you able to re-try again? Question : [Re] Inquiry for the item from kenstill the same issue, no matter what I select, it will become quick next day when added to cart. I am using chrome browser. Answer : [Re] Inquiry for the item from kenHi customer, you may show us a snapshot of this issue so we can assist further. Thank you Hi
I have been buying this items, which was at 39.90 abt there. Now it 46.70. Can u extend the discounted price to me. Answer : [Re] Inquiry for the item from wynne_clHi customer, we may be running promo pricing soon. Do keep a look out :) Hi i want to select Qprime delivery but it always jump to the other. Why? Why am i not able to choose qprime as delivery? Answer : [Re] Inquiry related delivery from estan7Hi customer, are you able to provide us with a screenshot of this issue please?/ Question : [Re] Inquiry related delivery from estan7Hi, is ok already. After deleting and redo order. Thanks Answer : [Re] Inquiry related delivery from estan7Answer : [Re] Inquiry for the item from hong120105Hi Seller, when will the restock fir mocha be in? Answer : [Re] Inquiry for the item from AliceHi customer, this flavour will be restocked by midnight tmr. Thank you Hi seller, do you have chia tea latte? Answer : [Re] Inquiry for the item from micbabe88Hi customer, sorry we do not carry this flavour. Thank you When will cappuccino restock please? Thank you. Answer : [Re] Inquiry for the item from KKHi customer, this flavour is temporarily OOS. New stocks will arrive in a week's time. Thank yoiu Dear Sell, when is the expiry date Nescafe Dolce coffee? Answer : [Re] Inquiry for the item from roxane_palDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Hi, will you be re-stocking on the other flavours ? Answer : [Re] Inquiry for the item from estherHi customer, restocks will be in tonight at midnight. Thank you Question : [Re] Inquiry for the item from estherHi, There isn’t stock for cappuccino yet ? Answer : [Re] Inquiry for the item from estherHi customer, this flavour is OOS now. Restocks will be in on 8th April. Thank you Hi seller , are the items restocked already? Or it will be restocked tonight i.e 3rd April? Answer : [Re] Inquiry for the item from cerene24Hi customer, items are now restocked. Thank you Answer : [Re] Inquiry for the item from Jonasrenee696969Hi seller
When will you restock the grande intenso? Answer : [Re] Inquiry for the item from gHi customer, restocks will arrive on thursday. thank you Answer : [Re] Inquiry from jacqYQuestion : [Re] Inquiry from jacqYAnswer : [Re] Inquiry from jacqYHi ,
When can latte machiato be stock up again ? Answer : [Re] Inquiry for the item from idairwanHi customer, restocks will arrive on Thurday. Thank you Answer : [Re] Inquiry related delivery from junxutanQuestion : [Re] Inquiry related delivery from junxutanAnswer : [Re] Inquiry related delivery from junxutanQuestion : [Re] Inquiry related delivery from junxutanCan I know the expiry date? Answer : [Re] Inquiry for the item from leemoi.liangDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
How to get 39. I don't seem to find it Answer : [Re] Inquiry for the item from JasontohsyHi customer, sorry what do you mean? Hi there. May I know when the cappuccino will be in stock again? Thank you. Answer : [Re] Inquiry for the item from sarahadlinaHi customer, this flavour will be replenished before mid next week! Question : [Re] Inquiry for the item from sarahadlinaThank you! Will order next week then. Can’t wait! :) Answer : [Re] Inquiry for the item from sarahadlinaThank you for your support so far! Have a pleasant week :) I tried to order cappuccino and au liat intenso but it says out of stock. When will you have stock? Answer : [Re] Inquiry for the item from savanah_etHi customer, we will be replenishing these flavours by mid next week! Question : [Re] Inquiry for the item from savanah_etAnswer : [Re] Inquiry for the item from savanah_etAnswer : [Re] Inquiry for the item from lindaQuestion : [Re] Inquiry for the item from lindaAnswer : [Re] Inquiry for the item from lindaHi there, I just got a nespresso essenza mini, does this capsule fit my machine? Answer : [Re] Inquiry for the item from p_eeyoreHi customer, the Essenza Mini is only compatible with Nespresso capsules. You may refer to this link for the capsules: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=687323211 Expiry date for cafe au lait? Answer : [Re] Inquiry for the item from andreachua3dDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
If i wish to order 100 qty. Any stock available for delivery by next day? Answer : [Re] Inquiry for the item from yapbh88Hi customer, which flavour(s) are you looking at? Answer : [Re] Inquiry for the item from Alvinlim37Expiry date for grande Intenso? Thanks Answer : [Re] Inquiry for the item from daisyDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Answer : [Re] Inquiry for the item from onlinepurchases123Answer : [Re] Inquiry for the item from elingQuestion : [Re] Inquiry for the item from elingAnswer : [Re] Inquiry for the item from elingAnswer : [Re] Inquiry for the item from joeyneomhHi, when will u restock those that are not available? Thx Answer : [Re] Inquiry for the item from angieHi customer, our stocks will be replenished mid this week. Thank you :) No Grande in drop down list, no stock? TY Answer : [Re] Inquiry for the item from fudastreetHi customer, currently out of stocks now for this flavour. New batch will arrive on 2nd/3rd March. Thank you Answer : [Re] Inquiry for the item from 2boysimQuestion : [Re] Inquiry for the item from 2boysimAnswer : [Re] Inquiry for the item from 2boysimAnswer : [Re] Inquiry for the item from LynHi, may I know when will you restock Cappuccino? Answer : [Re] Inquiry for the item from adHi customer, stocks will be replenished next Wednesday. Thank you Question : [Re] Inquiry for the item from adHi, will cappuccino be replenished today? Cuz I didn't see it in your drop down list. Answer : [Re] Inquiry for the item from adHi customer, we regret to inform you that Cappuccino was short supplied in our shipment this morning. Next batch arrival is to be advised again. But most prob in 1st/2nd week March. Thank you Answer : [Re] Inquiry for the item from galaxybaby2012Question : [Re] Inquiry for the item from galaxybaby2012Answer : [Re] Inquiry for the item from galaxybaby2012Answer : [Re] Inquiry for the item from pennytengQuestion : [Re] Inquiry for the item from pennytengAnswer : [Re] Inquiry for the item from pennytengAnswer : [Re] Inquiry related cancel and refund from stephanieAnswer : [Re] Inquiry for the item from m_yap82Hi seller, will you restock the cold brew capsule? Answer : [Re] Inquiry for the item from christina1gohHi customer, stocks for this flavour will be replenished tomorrow. Thank you Question : [Re] Inquiry for the item from christina1gohHappy 牛 year seller. Wishing you a healthy and prosperous year. I am still seeing the cold brew out of stock, have been checking for a few days, not sure if I have missed it though. Will you restock? Answer : [Re] Inquiry for the item from christina1gohTHis flavour is currently our of stocks, however we have placed a new order with Nestle Singapore and are expecting new batch to arrive on 18th Feb. Do check back again! Wishing you a Happy Lunar Year Year as well! Hai...may i know if these product got halal cert? Answer : [Re] Inquiry for the item from nurulhuda_jaafarHi customer, only selected flavours are halal. Thank you Question : [Re] Inquiry for the item from nurulhuda_jaafarMay i know what flavor?tq Answer : [Re] Inquiry for the item from nurulhuda_jaafarHi customer, we just checked with Nestle Singapore and all flavours are halal certified and comes with the halal logo. Thank you Answer : [Re] Inquiry for the item from FunAnswer : [Re] Inquiry for the item from CherAnswer : [Re] Inquiry for the item from cherrysherie89Do u have risteretto ardenza intenso pls. Answer : [Re] Inquiry for the item from judithhalimHi customer, this flavour is current out of stocks. New batch will arrive in 1~2 weeks. Thankyou Hai...may i know if these product got halal cert? Answer : [Re] Inquiry for the item from nurulhuda_jaafarHi customer, only selected flavours are halal certified. Thank you Hi is Chococino gonna be available soon? Answer : [Re] Inquiry for the item from selujHi customer, this flavour Chococcino was short-supplied in our new shipment today. We have placed a new order and next batch is expected to arrive on 9th/10th Feb. Thank you Hi , when will you restock grande intenso? thanks! Answer : [Re] Inquiry for the item from ongwenxiHi customer, this flavour is currently out of stocks at Nestle Singapore side. Next batch is expected to arrive end Feb. Thank you May i know when will Risetto Ardenza have stock? Answer : [Re] Inquiry for the item from huichinHi customer, this flavour is expected to be available in 1st week of March 2021. Thank you. Hi. May i know when will be a restock of the other coffee (currently sold out)? Purchased many times before. Answer : [Re] Inquiry for the item from eileilchewHi customer, Ristretto and Grande Intenso are currently out of stocks at brand side. We expect next batch to be available in 1~2 weeks time. Thank you May I know when Grande Intenso and Chococino will be replenished? Answer : [Re] Inquiry for the item from Rachel ChangHi customer, these 2 flavours are currently out of stocks at Nestle Singapore. Next batch arrival is not advised yet. However we estimate stocks to be replenished in 1.5~2 weeks time. Thank you Answer : [Re] Inquiry for the item from d3m1_teoAnswer : [Re] Inquiry for the item from suchinQuestion : [Re] Inquiry for the item from suchinAnswer : [Re] Inquiry for the item from suchinWhen will have stock for green tea, chocochino and Lungo？ Answer : [Re] Inquiry for the item from henry_ivHi customer, green tea latte has been discountiued by Nestle Singapore. Chococcino and Lungo are currently out of stocks at the moment, next batch will be arriving in 1~2 weeks time. Thank you. hi would there be restock for ristretto ardenza ? thank you Answer : [Re] Inquiry for the item from magkwlHi customer, this flavour will be replenished on 23rd Jan morning. Thank you Hello seller, any update on Grande Intenso restock? Thank u Answer : [Re] Inquiry for the item from Bluebeetle1004Hi customer, we regret to inform you that this flavour is currently out of stocks at Nestle Singapore. New batch arrival may be in 1~2 weeks time. Thank you. Question : [Re] Inquiry for the item from Bluebeetle1004Answer : [Re] Inquiry for the item from Bluebeetle1004Answer : [Re] Inquiry for the item from lebornnQuestion : [Re] Inquiry for the item from lebornnAnswer : [Re] Inquiry for the item from lebornnQuestion : [Re] Inquiry for the item from lebornnAnswer : [Re] Inquiry for the item from lebornnWhen will chococino be restocked? Answer : [Re] Inquiry for the item from PhotomomHi customer, this flavour is currently out of stocks at Nestle Singapore. Next batch arrival may be in 1~2 weeks time. Thank you. Question : [Re] Inquiry for the item from PhotomomAlright. Thanks for the prompt response :) Answer : [Re] Inquiry for the item from PhotomomHi,
May I know when Grante Intenso and Chococino will be replenish?
Thanks. Answer : [Re] Inquiry for the item from Rachel Changitll be back in stock next week :) Hi, when will chococino be available? Answer : [Re] Inquiry for the item from MandyHi customer, next batch will arrive on 19th Jan. Thank you. Hi, can I know when you have stocks for americano? Answer : [Re] Inquiry for the item from mandy.chen23Hi customer, stocks will be replnished by today at midnight. Thank you. Answer : [Re] Inquiry for the item from EHQuestion : [Re] Inquiry for the item from EHAnswer : [Re] Inquiry for the item from EHQuestion : [Re] Inquiry for the item from EHHi,
May I know when Cappuccino, Grande Intenso, Chococino will be replenished?
Thanks.
Regards,
Rachel Answer : [Re] Inquiry for the item from Rachel ChangHi customer, item will be replenished on 14th Jan, do check back again. Thank you When is the unsweetened latte stocks coming in? Answer : [Re] Inquiry for the item from jerlynlinHi customer, new batch will arrive on 14th Jan. Thank you, Answer : [Re] Inquiry for the item from janiceteostHi customer, new batch will nbe replenished on 14th Jan. Thank you. Hi. May I know when will americano, green tea latte and mocha be replenished? Thank you :) Answer : [Re] Inquiry for the item from j0reenHi customer, new batch will be replenished on 14th Jan. Green tea latte has been discontinued. Thank you! Hey there! Do you know when you will have Americano back in stock Answer : [Re] Inquiry for the item from penny.punHi customer, stocks will be replenished on Saturday morning. Do check back again. Thank you Hi when will you restock Americano ? Answer : [Re] Inquiry for the item from aho6125Hi customer, new stocks will be replenished tomorrow. Thank you. Answer : [Re] Inquiry for the item from KQuestion : [Re] Inquiry for the item from KAnswer : [Re] Inquiry for the item from KHi seller, may I know when will you restock chococino? Answer : [Re] Inquiry for the item from jasminetshHi customer, stocks will be replnished tomorrow. Thank you. Answer : [Re] Inquiry for the item from abbPlease advise expiry date for the attached item. Answer : [Re] Inquiry for the item from korinekongDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Please advise expiry for the attached item Answer : [Re] Inquiry for the item from korinekongDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Answer : [Re] Inquiry for the item from AZAnswer : [Re] Inquiry for the item from t.geraldineHi,
I would like to order Cappuccino. May I know when will it restock? Answer : [Re] Inquiry for the item from Rachel ChangHi customer, new stocks will be replenished on thursday morning. Do check back again. Thank youl. Answer : [Re] Inquiry for the item from 2boysimAnswer : [Re] Inquiry for the item from 2boysimAnswer : [Re] Inquiry for the item from ebay938Answer : [Re] Inquiry for the item from billieannekhooDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Answer : [Re] Inquiry for the item from billieannekhooDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Hi. Keen to get both au lait and au lait intenso. But normal au lait option is not available. Do I have to wait for a restock? Answer : [Re] Inquiry for the item from MeDear customer, new batch of stocks is expected to arrive on Thursday/Friday, Thank you. Question : [Re] Inquiry for the item from MeAnswer : [Re] Inquiry for the item from MeThank you for your order, stocks have arrived earlier than expected! Hi, how can I use your $3 off discount coupon ? Answer : [Re] Inquiry from karenchin_97Dear customer, the cart coupon is only applicable for non-discounted items. Thank you. Cafe Au Lait and green tea when will have stock Answer : [Re] Inquiry for the item from henry_ivDear customer, new batch will be replenished this Thursday/Friday. Thank you. Hi, the dail!ydeal not $39.90? When I want to place the order, it was $49.90. Answer : [Re] Inquiry for the item from hoysreiDear customer, kindly try to refresh & place the order again. Thank you. Answer : [Re] Inquiry for the item from white_wint3rAnswer : [Re] Inquiry for the item from basilkuahAnswer : [Re] Inquiry for the item from Lime
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![[Chip Seng Impex] Jin Huang 5KG/10KG THAI FRAGRANT RICE! QUALITY RICE! CHEAPEST PRICE!](https://gd.image-gmkt.com/li/535/873/1627873535.g_260-w-st_g.jpg) - [Chip Seng Impex] Jin Huang 5KG/10KG THAI FRAGRANT RICE! QUALITY RICE! CHEAPEST PRICE!
- Item Q&A
| Answer : [Re] Inquiry for the item from CloudyyunDear Chip Seng
Will you restock soon? The Jin Huang rice is out of stock. Unable to purchase. Answer : [Re] Inquiry for the item from ADear Customer, JIN HUANG rice has been restocked. You might want to purchase now.
Thank you Hi Seller, just opened your rice got worms . Please refund Answer : [Re] Inquiry related cancel and refund from Mr TanQuestion : [Re] Inquiry related cancel and refund from Mr TanDear Customer, we are sorry for the issue. Please throw away the rice. We will send a new pack.
Thank you! Answer : [Re] Inquiry related cancel and refund from Mr TanHi Seller,
New pack got worms too. Question : [Re] Inquiry related cancel and refund from Mr TanDear Customer. we are sorry for the case. We have submitted the full refund request. You will receive the refund amount in 2-3 working days.
Thank you Answer : [Re] Inquiry related cancel and refund from Mr TanOk, i will throw the rice. Question : [Re] Inquiry related cancel and refund from Mr TanDear Customer, your order has been refunded.
Thank you very much Hi, is current offer price $11.90 for how many packs of 5kg? I saw "2Qty(per a purchase)". Please clarify. Thank you. Answer : [Re] Inquiry for the item from ailene_angDear Customer, it is on promotion price $11.50 for 1 pack of 5kg. 2Qty(per a purchase) means the max purchase of per order is 2 packs due to the max weight of per trip.
Thank you! Question : [Re] Inquiry for the item from ailene_angAnswer : [Re] Inquiry for the item from ailene_angPrice is more expensive than Seng Doing.Are you gg to adjust your price soon? Answer : [Re] Inquiry for the item from bericold81Question : [Re] Inquiry for the item from bericold81Dear customer, this is the recommended sales price.
Please kindly keep a lookout for any upcoming promotions/deals.
Thank you. Hi may I know when the 10kg pack will be replenished? Thanks. Answer : [Re] Inquiry for the item from cdt****Dear Customer, the stock will be in by end of this week.
Thank you very much. Answer : [Re] Inquiry for the item from bab****What is the expiry and manufacturing date? Answer : [Re] Inquiry for the item from 238****Dear customer, we are unable to provide you the exact expiry date and manufacturing as we receive fresh stocks weekly.
We can only guarantee you a shelf life of 1.5~2 years and the recommended consumption period is 6 months.
Thank you. Why the rice price still so high? Used to be selling $20.50 . When will the price be lowered?
It is time qoo10 reduce. Answer : [Re] Inquiry for the item from but****Dear Customer, there was price change from the supplier Chip Seng. Our price matchs with supermarket price.
Thank you very much. Why the rice price up so much ? Used to be selling $20.50 . Last week at supermarket i still managed to buy same rice at $21.50 .
It is time qoo10 reduced the price . Answer : [Re] Inquiry for the item from Gam****Dear customer, we apologise for the late response. We will take note of this and feedback to Qxpress.
Thank you. Answer : [Re] Inquiry for the item from dor****Question : [Re] Inquiry for the item from dor****Answer : [Re] Inquiry for the item from dor****Answer : [Re] Inquiry related return and exchange from ade****Question : [Re] Inquiry related return and exchange from ade****Answer : [Re] Inquiry related return and exchange from ade****Question : [Re] Inquiry related return and exchange from ade****Answer : [Re] Inquiry related return and exchange from ade****Question : [Re] Inquiry related return and exchange from ade****Answer : [Re] Inquiry related return and exchange from ade****Answer : [Re] Inquiry related delivery from bsm****Question : [Re] Inquiry related delivery from bsm****Answer : [Re] Inquiry related delivery from bsm****Hi Seller
I recently ordered rice from you (Order No. 316334778 and 313470402). The expiry dates of the rice are 15 Feb 2022 and 22 Dec 2021. I just opened the Dec 2021 expiry bag are it is infested with weevils. I went to check the Feb 2021 (unopened) bag and there are also weevils crawling all over in the bag!
See attached video. Can I please exchange for weevil-free bags please? Answer : [Re] Inquiry for the item from ann****Dear Customers, sorry for the late reply. We have sent you 2 parcels for the rice and they have been delievered to you on 15 April. Have you received it?
Please dispose your stock on hand.
Please feel free to contact us if there is any issue.
Thank you very much. Question : [Re] Inquiry for the item from ann****No, I did not receive anything today, or anything between my email to you on 7 April until this very moment. Answer : [Re] Inquiry for the item from ann****Dear Customer, sorry for the late reply. We have resent the stock again.
Please feel free to contact us if there is any issue.
Thank you. Question : [Re] Inquiry for the item from ann****Dear QooLife Mall
I finally received a box with the rice late yesterday evening. Thank you for making the arrangements to send the replacements. Appreciate the good service and follow up. Answer : [Re] Inquiry for the item from ann****Dear Customer, thank you for your update.
Thank you for choosing Qoolife. We hope to see you again.
If u cannot deliver the item, refund me. No reply after i enquiry so many times since 3 april Answer : [Re] Inquiry for the item from gto****Dear Customer, sorry for the late reply. Would you like to provide your order number for us to check? Or you can cancel the order at your end.
We are sorry for the delay.
Please contact us if you have issue.
Thank you. I paid for qprime today on 3 april orders. Until now i never rec anything. What is going on? Answer : [Re] Inquiry for the item from gto****Dear customer, please provide us your order no. Thank you. Question : [Re] Inquiry for the item from gto****Answer : [Re] Inquiry for the item from gto****Dear Customer, sorry for the delay. We are having new batch of stock come in. Your order will be delivered by end of this week latest.
Thank you very much. When is 10kg stock available? Answer : [Re] Inquiry for the item from hon****Dear Customer, sorry for the late reply. Yes, the 10kg is back to stock already.
Thank you. Hi seller, when u restock the 5 or 10kg rice all sold out? Cant order... Answer : [Re] Inquiry for the item from rt0****Dear Customer,sorry for the late reply. The item is back to stock.
Thank you. Hi whenever I order from you my shipping is always stuck at “shipping requested” for several days and thus I cancelled ,this is the third time I’m trying to order from you as I still believe that perhaps it is the issue with the item ordered, can you please let me know if you can send my order promptly this time? Answer : [Re] Inquiry related delivery from fri****Dear customer, we apologise for the inconveniences caused. We have started packing your orders, you should receive them by today or tomorrow. Thank you. Question : [Re] Inquiry related delivery from fri****I have already rushed to the supermarket to get the rice I needed urgently, please provide refund Answer : [Re] Inquiry related delivery from fri****Dear Customer, your refund is done.
Thank you. Answer : [Re] Inquiry related delivery from bbg****What's the expiry date?
Thanks! Answer : [Re] Inquiry for the item from fei****Dear customer, the shelf life is about 1.5 - 2 years but we generally advise that you consume it within 6 months. Thank you. Answer : [Re] Inquiry for the item from msq****Question : [Re] Inquiry for the item from msq****Answer : [Re] Inquiry for the item from msq****Question : [Re] Inquiry for the item from msq****Hi Seller, please advise delivery status for my order
Order no. 314045845 Cart No. 132697533.
Kindly response.
Thank you
Phyon
91075825 Hi seller, I wanted to order for 10kg but out of stock. Can u advise when the stock be coming in? Answer : [Re] Inquiry for the item from kel****Answer : [Re] 来自Cin****会员的商品咨询。Expire date 5kg❓Thanks 🙏🏻 Question : [Re] 来自Cin****会员的商品咨询。Answer : [Re] 来自Cin****会员的商品咨询。Question : [Re] 来自Cin****会员的商品咨询。Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Answer : [Re] Inquiry for the item from Aik****Can i reserve 2 pack of 10 KG rice when stock is in ?
Thanks Answer : [Re] Inquiry for the item from van****Dear Customer, kindly place your orders on the website. That way, you can reserved the item. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from van****When restock?Stock running out petty fast.Please stock up more this time. Hi seeler, when will the stock be available? Hi Seller can i reserve the stock once it's arrived ? I need 2 pkg of 10 kg rice. Thanks Hi, when will the stock be replenish? Answer : [Re] Inquiry for the item from tan****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Hi seller why rice out of stock so long ? And i saw many other items in qoo10 mall also zero stock ?
And forever never replenish??!! Answer : [Re] Inquiry for the item from doy****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team When will stock be replenished? Answer : [Re] Inquiry for the item from jia****Dear Customer, we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3 days. Thank you! QooLife Team Question : [Re] Inquiry for the item from jia****If I order. Can I get it by cny? Answer : [Re] Inquiry for the item from jia****Dear Customer, you should be able to but we can't guarantee that as the page is now showing out of stocks. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from moj****Question : [Re] Inquiry for the item from moj****Hi, when will there be stock for the rice? Answer : [Re] Inquiry for the item from eri****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team It has been out of stock for more than 2 weeks.Is the stock coming soon? Answer : [Re] Inquiry for the item from ber****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team When will the stock arrive? Answer : [Re] Inquiry for the item from but****Dear Customer, the stocks should reach our warehouse by tomorrow. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from nov****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team May I know when re-stock for the rice? It shows no stock now, thanks. Answer : [Re] Inquiry for the item from xsi****Dear Customer, we will restock the rice soon (by next week). Thank you!! QooLife Team Order 310342693
I would like to cancel and refund my order.
I just opened it to refill my rice box and realised there are many weevils inside..
Please see photo. Answer : [Re] Inquiry related cancel and refund from blu****I know it is past 7 days. But my rice rain out today and I only open today. Pls ask qoo10 to refund. If u wan, I can give u back the bag of rice, ask yr delivery guy to come get and check it for yrself. Question : [Re] Inquiry related cancel and refund from blu****Dear Customer, we apologized for the rice you have received. But as per the Company policy, we can't exchange the item for you as you have received it on Nov 27, 2019 15:07:45. Thank you!! QooLife Team Answer : [Re] Inquiry related cancel and refund from blu****Unless u opening up the rice immediately or within 7 days. If not dont buy! Hi I'm Mary, I've just made an order of the Jin Huang 10kg rice, can I receive it ASAP if Possible tks. Answer : [Re] Inquiry related delivery from mar****Dear Customer, your items are under 'Pick & Pack' now. You should receive your items within 3-5 days. Thank you! QooLife Team Appreciate that you can increase the maximum quantity to 3. I like to purchase the rice for my grandma and its troublesome to split into 2 carts Answer : [Re] Inquiry from rab****Dear Customer, our apologies that we can't do that as we have to watch the weight for our deliveryman. Kindly put your orders into 2 separate order numbers. Thank you!! QooLife Team Can the items be deliver in the evening, please? Answer : [Re] Inquiry related delivery from cha****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Answer : [Re] Inquiry for the item from a00****Dear Customer, the stocks are at the warehouse now. Kindly place your orders. Thank you!! QooLife Team Hi, will there be restock? Answer : [Re] Inquiry for the item from cha****Dear Customer, the stocks are at the warehouse now. Kindly place your orders. Thank you!! QooLife Team Hi, where is stock for Jim Huang rice coming. All status said sold out. Answer : [Re] Inquiry for the item from pat****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Answer : [Re] Inquiry related delivery from moj****Answer : [Re] Inquiry for the item from gek****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Do you have stock for 10 kg package? I want purchase qty 2 but stock only have 1 Answer : [Re] Inquiry for the item from 240****Dear Customer, we have run out of stocks of the item and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3 days. Thank you! QooLife Team Dear Seller,
How to have free delivery when only limit 2 qty? Only 3 qty exceed the free delivery amount.
Please advise?
Thank you Answer : [Re] Inquiry for the item from but****Dear Customer, you can qualify for the free delivery by adding other qprime items. Thank you! QooLife Team Hi there,
When is the stock coming back?
Thanks. Answer : [Re] Inquiry for the item from 211****Dear Customer, we have just received the stocks. Kindly place your orders now. Thank you! QooLife Team Hi seller ..
If order today can tomorrow delivery? Answer : [Re] Inquiry for the item from Emi****Dear Customer, if we have stocks for the item you ordered, we can deliver it within 2 days time. Thank you! QooLife Team When will there be stock for 10 kg packing? Answer : [Re] Inquiry for the item from but****Please let me know when the stock will be arriving Question : [Re] Inquiry for the item from but****Any news of the stock arrival Answer : [Re] Inquiry for the item from but****Dear customer, the stocks are available now. You may place your order now. Thank you for supporting Qoolife! If order today can send tomorrow as i need it very urgently?? Answer : [Re] Inquiry for the item from pei****Dear customer, qxpress usually takes 1-2 days to deliver your order. Thank you for supporting Qoolife! Can open for order if delivery is about 1 to 2 weeks time is ok. Answer : [Re] Inquiry for the item from but****Dear Customer, we have run out of stocks for the 5kg rice that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3 days. Thank you! QooLife Team When will new stocks for the 10 kg package arrived? Answer : [Re] Inquiry for the item from but****Dear Customer, you can place your orders for the 10kg rice now. Thank you! QooLife Team Answer : [Re] Inquiry for the item from moj****Question : [Re] Inquiry for the item from moj****Answer : [Re] Inquiry for the item from moj****Hi seller,
May I know when will you be sending my items? 299640219 and 299640220? Please advise .. thanks Answer : [Re] Inquiry for the item from Jas****Dear Customer, we have ran out of stockes and we should be receiving the stocks at our warehouse within 2 days and we will send you your items on the 3rd day. Thank you! QooLife Team Hi, when will “Jin Huang 10kg Rice Pack” be re-stocked?
Need it urgently! Answer : [Re] Inquiry for the item from lea****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team Pls advise expiry date for current batch. Read the comments about weevils, possible to check if current batch is affected. Answer : [Re] Inquiry for the item from jan****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. It should not have any weevils. Thanks! QooLife Team Hi
Can delivered my item on 29 May ?
Item no. 296712337 Answer : [Re] Inquiry related delivery from lis****Dear Customer, the status is now 'On Delivery'. You should receive it within these few days. Thank you! QooLife Team Hi Seller, I have just placed an order under order no. 296575837 for 10kg rice.
As I have add it in my cart for the past few days so I didn't see a customer's comment about weevils. My previous order in March also had quite a lot of weevils in it (I have added this in my photo comment about 2 wks ago). I had to place many dried red chillies in the container with the rice to curb them.
Please check and ensure the current batch is not affected if not I will have to cancel my order. Thks! Answer : [Re] Inquiry for the item from ade****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Chip Seng Impex (S) Pte Ltd
I received 2 packets of weevil infested rice. I believe you are offloading your defective goods online to unsuspecting customers. It was not obvious initially. Past 7days.
Now I have 20kg of weevil infested rice.
If I do not like your reply, I am writing to the AVA to shut you down. Answer : [Re] Inquiry related cancel and refund from msq****Do you all have any morals or ethics? Question : [Re] Inquiry related cancel and refund from msq****Dear Customer, we apologize for the items received! Kindly do an exchange request and do give us your order number so that we can help you better. Thank you! QooLife Team Answer : [Re] Inquiry related cancel and refund from msq****Question : [Re] Inquiry related cancel and refund from msq****Dear Customer, our deepest apologies as we noticed that you bought the items in the month of March. We can't raise an exchange for you after 7 days. We apologized once again. Thank you! QooLife Team Answer : [Re] Inquiry related cancel and refund from msq****U ask for it:
Chip Seng Impex (S) Pte Ltd
I received 2 packets of weevil infested rice. I believe you are offloading your defective goods online to unsuspecting customers. It was not obvious initially. Past 7days.
Now I have 20kg of weevil infested rice.
I am writing to the AVA and CASE to shut you fown Hi,
Order No 295485604 & 295485605. May I know when will my order be send? Please expedite as I'm running out of rice, thanks! Answer : [Re] Inquiry related delivery from joh****Dear Customer, we have run out of stocks for the product that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. Thank you! QooLife Team Question : [Re] Inquiry related delivery from joh****So when will be the estimated delivery to me? We cannot cancel the order if it's taking too long? Answer : [Re] Inquiry related delivery from joh****Dear Customer, as we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now which should be within this 3 days, we'll send it out to you. Let's just say that you should receive uit within these 5 days. Thank you! QooLife Team Cant make order? Qty left 1 for 5kg & no stock for 10kg? Answer : [Re] Inquiry for the item from myl****Dear Customer, we have ran out of stocks of the item and we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team Answer : [Re] Inquiry for the item from its****Question : [Re] Inquiry for the item from its****The rice is out of stock. When are you restocking? Hi seller, how come keen return with error when I want to buy 2 & u hv 200+ in stock? Answer : [Re] Inquiry for the item from 69.****Dear Customer,
Issue has been rectified.
Thank you
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![[Kimberly Clark] Kleenex 3-Ply Facial Tissue Paper *BUNDLE OF 4*](https://gd.image-gmkt.com/li/874/722/1642722874.g_260-w-st_g.jpg) - [Kimberly Clark] Kleenex 3-Ply Facial Tissue Paper *BUNDLE OF 4*
- Item Q&A
| Answer : [Re] Inquiry for the item from celteoAnswer : [Re] Inquiry for the item from h_cmaryhi, my order number 338203690. placed order on 5th may and not yet ship out. when will ship out? Answer : [Re] Inquiry related delivery from littleonggWe will check with Qxpress and get back to you Question : [Re] Inquiry related delivery from littleonggAnswer : [Re] Inquiry related delivery from littleonggHi
WHAT IS THIS ??NOTHING IN THE BOX EXCEPT FOR A TABLE MAT ????never meet such thing before ,pls give me an answer! Take a look at the picture I upload Answer : [Re] Inquiry for the item from chensquareDear customer, pls send us a picture of the airway bill :) We will check with qxpress. Thank you! Question : [Re] Inquiry for the item from chensquareI did not throw the box ,u guys can take a look, how can something so light and small got 20 boxes of tissues inside ?just the mat can take up the whole space Answer : [Re] Inquiry for the item from chensquareDear customer, pls send us a picture of the airway bill :) We will check with qxpress. Thank you! Question : [Re] Inquiry for the item from chensquareAnswer : [Re] Inquiry for the item from chensquareQuestion : [Re] Inquiry for the item from chensquareWe will check with qxpress and get back to you :) Answer : [Re] Inquiry for the item from chensquareHi
Item has been delivered to me ,case closed . Thanks for solving this so quickly . Question : [Re] Inquiry for the item from chensquareAnswer : [Re] Inquiry for the item from AHi,
May i comfirm is 4 bundlr of 5 boxes? Total 20 boxes?
Thanks Answer : [Re] Inquiry for the item from stephanie.zleeHi, when will you restock Supreme Skincare? Thanks. Answer : [Re] Inquiry for the item from Skipperu may purchase it now but we will only deliver from thursday onwards. :) What is the different for floral, lifestyle and natural? Answer : [Re] Inquiry for the item from yiruca333Answer : [Re] Inquiry related delivery from gohelaine83CNY design stock will more be coming in? Answer : [Re] Inquiry for the item from wanglirong5Answer : [Re] Inquiry for the item from starHi seller, will you restock the CNY design? Answer : [Re] Inquiry for the item from xiaoxingit will be restocked on the 6th :) Question : [Re] Inquiry for the item from xiaoxingah thank you! I wait for it~ Answer : [Re] Inquiry for the item from xiaoxingThank u for ur kind understanding :) Answer : [Re] Inquiry for the item from strawbericitaHi seller, I ordered limited edition cny design but got mickey chope design instead. Please advise. Thanks Answer : [Re] Inquiry related return and exchange from cy4th Box:3-Ply Disney Limited Edition v2 5x90 Sheets >> this is not t CNY design. CNY design states "CNY" design in the item name Hi
when will u restock the cny design? Answer : [Re] Inquiry for the item from sssCNY design will be restocked later this week ard thursday :) Answer : [Re] Inquiry for the item from An9e1ineHi for item box 4. There was nothing to add thus unable to add to my caet. Pls advise. Thks Answer : [Re] Inquiry for the item from mlim93Dear customer, please kindly check back again.
There are a few options available.
Thank you. Answer : [Re] Inquiry for the item from jiang_ling2001Question : [Re] Inquiry for the item from jiang_ling2001Answer : [Re] Inquiry for the item from jiang_ling2001Question : [Re] Inquiry for the item from jiang_ling2001Hi. I received natural cotton extract instead of cucumber. Can you please check my order again. Please find enclosed photo Answer : [Re] Inquiry for the item from Wlaikuan05Hi, the Disney tissue is 90 or 100 pieces per box? Answer : [Re] Inquiry for the item from lindatljDear customer, the Disney Tissue has 90 sheets per box.
Thank you. Answer : [Re] Inquiry for the item from starsand_lightningHi will you restock the disney versions? Answer : [Re] Inquiry for the item from joannelyf5I made the payment through paylah but I don't get a confirmation of the order.my merchant ref no:532197348 Answer : [Re] Inquiry from superhuat00pls reach out to help@qoo10.sg for payment issues as we have no oversight on the back end issues Hi seller...I ordered about 2 days ago but it is still under shop request mode. May I know when you can deliver the item to me? I read review that it is fast delivery so I ordered from you as my tissue at home is running out. Thanks. Answer : [Re] Inquiry related delivery from jox****My Order no. 324298310. Pls kindly check and hope to receive the items asap. Question : [Re] Inquiry related delivery from jox****you sld rcv today or saturday. Hi. How can I order the Tsum Tsum Candyland tissue box as I don’t see that option. Thanks Answer : [Re] Inquiry for the item from gan****Dear customer, we are no longer selling the tsumtsum designs.
Thank you. Question : [Re] Inquiry for the item from gan****Answer : [Re] Inquiry for the item from gan****Answer : [Re] Inquiry for the item from xxx****Hi, any restock of Disney designs?
Thank you. Answer : [Re] Inquiry for the item from yip****Dear customer, we have ran out of disney designs.
Please kindly keep a lookout for any new upcoming designs.
Thank you. Question : [Re] Inquiry for the item from yip****Answer : [Re] Inquiry for the item from yip****Where is my purchase? What happen to prime today? Its been 3 days Answer : [Re] Inquiry related delivery from Mei****Do provde ur cart number so we can check Question : [Re] Inquiry related delivery from Mei****Answer : [Re] Inquiry related delivery from Mei****Answer : [Re] Inquiry for the item from 262****It's been 3 weeks still no new or reply from seller. When is the seller going to reply!?!?!!! The items status shipping requested for so long liaoooo Answer : [Re] Inquiry related delivery from ric****we are unable to find ur order in the system. it cld be a glitch. we will check and get back to you soonest
Answer : [Re] 来自des****会员的商品咨询。Answer : [Re] Inquiry for the item from jen****Ordered 2 weeks ago no reply from seller. Wrong item sent. I ordered candyland but was given floral instead.. Answer : [Re] Inquiry related return and exchange from flo****i have placed my order on 14 april and have yet to receive the full order, specially 4 boxes of tissue are missing. please advice. Hi, I ordered on 24 April with Next Day delivery but I have yet to recieve any shipping info as of today. Please advise. hi seller, i ordered the bundle of 4 with a pack of soft packet tissues but all i received was the soft packet tissues. kindly send the bundle to me thanks, have sent you the picture for verification Answer : [Re] Inquiry for the item from Seb****Dear customer, please provide us the order no., the image of the items received and the airway bill (Sticker pasted on the delivered parcel). Thank you. Question : [Re] Inquiry for the item from Seb****hello i’ve contacted y’all and provided you with my airway bill. but up till now i have yet to receive the tissue boxes when order was placed on 14 april. it has been a week, place make necessary arrangement. i paid for prime next day thus i don’t think it’s appropriate to wait for so long. Answer : [Re] Inquiry for the item from Seb****Hello i would appreciate a reply, thanks. Question : [Re] Inquiry for the item from Seb****hello excuse me? what kind of customer service is it? Answer : [Re] Inquiry for the item from Seb****it has been 9 days and i have not receive orders in full? customers who ordered after me, already received their orders. kindly make arrangement and reply, thanks Question : [Re] Inquiry for the item from Seb****hello? you have been ignoring my enquires and not sending out the orders that were paid for? Do you have Star Wars design tissue box? :-) Answer : [Re] Inquiry for the item from Nlu****Dear customer, sorry but we no longer have stock for the star wars design. Would you consider the Disney Candyland design instead? Thank you. Hi seller,
I refer to my order no. 318588504 dated 23 April 2020.
This is my 2nd inquiry to you in regard to the shipment which is to be delivered by today since I had opted for the Qprime delivery on today.
But till now, I have yet to receive any update of the shipment progress and the status is still 'Shipment requested'.
Pls provide an expeditious reply in this matter. Thanks. Answer : [Re] Inquiry related delivery from ela****Dear customer, your order is currently on the way. You should receive it by today or tomorrow. Thank you. HELLO, this is the second time that i’m inquiring since you failed to reply me previously. order has been made 9 days ago and i have yet to receive the full order. please do something about it I bought my items on 19 Apr. I also enquired about the delivery cos I thought it is next day delivery so I should recieved on Mon since I assume Sunday is off day. But till date, I got no reply. Any advice when I will get the items?? Answer : [Re] Inquiry related delivery from xin****Dear customer, sorry for the delay. Your orders are shown to have been delivered to you on 23 April 2020. Please confirm that you have received them. Thank you. Hi, is there any tracking number or anything for me to monitor the shipment of my orders please? Would appreciate an update. thank you. Answer : [Re] Inquiry related delivery from nur****If there are any items in my order that is stalling the shipment, kindly advice instead. Question : [Re] Inquiry related delivery from nur****you sld be rcving by tmr or friday :) Answer : [Re] Inquiry related delivery from nur****Hi! Item received as per ordered thanks Question : [Re] Inquiry related delivery from nur****Hi would like to check roughly when I can receive it? Answer : [Re] Inquiry related delivery from ker****Dear customer, you should receive it by today or tomorrow. Thank you. Hi how many boxes in total? Is it all in Tsum Tsum design ? Answer : [Re] Inquiry for the item from jen****Dear customer, total of 20 boxes. We have other types available as well. Thank you. Shipping still at requested and no updates.please check for me. Seriously if no stock should have informed me beforehand Hi! May I check when is estimated date that items can be delivered to Singapore address pls? Thank you! Answer : [Re] Inquiry for the item from aim****Dear Customer, Sorry for the late reply. Have you received the stock? If not, please provide your order number for us to check for you.
Thank you. Hi.. I ordered on 27 Mar under Order no. 316652394. Prime delivery was supposed to be next day but till now I have not receive. Send 2 messages also no reply. Appreciate if seller can respond and update the status. Answer : [Re] Inquiry related delivery from sh3****Dear customer, we apologsie for the late response and the delay. Due to order no. ending with 2393 running low on stocks, the rest of your orders were delayed for delivery. We will ship out the rest of your orders first, because we have yet to receive an eta on when the new shipment for 2393 will arrive. We kindly ask for your understanding. Thank you. Hi? I ordered on March 29, but have yet to receive my items? There is Prime next day shipping right? It was advertised as prime next day shipping and you dare to charge 1.99 for shipping but it has been a week. My items are still shipping requested. Have you forgotten about my purchase or what? Answer : [Re] Inquiry related delivery from the****Dear customer, please provide us your order no. Thank you. Hihi , my order was placed on 26th MAR - Order nos 316511835 . To date still no status up date on shipping . I had send enquiries twice yet no feedback on at all . Kindly advise Answer : [Re] Inquiry for the item from sil****Answer : [Re] Inquiry for the item from vir****Question : [Re] Inquiry for the item from vir****Answer : [Re] Inquiry for the item from vir****Question : [Re] Inquiry for the item from vir****Answer : [Re] Inquiry for the item from vir****I had received boxes of tissue that got defects. This is my first time received tissue which are all joined together and never break, when I take one piece, all the other pieces will be pulled out together. Answer : [Re] Inquiry related return and exchange from yan****Dear customer, we apologise for the late reply. Please provide us the order no. for these items as well as the airway bill (Sticker on the delivered parcels). Thank you. Hi I placed an order under cart no 133542664 and it’s supposed to be delivered today. However I noticed it’s not shipped out yet. Should the 4th bundle is out of stock you may replace it with any 3ply Kleenex tissue box design that is available. Please advise when can it be delivered. Thanks. Answer : [Re] Inquiry for the item from sal****Can I still order if there’s nothing left in Bundle of 3? Answer : [Re] Inquiry for the item from dng****Dear customer, sorry but you will not be able to order if there is nothing left in Bundle of 3. Thank you. Hi, can't select 4th box? due to out of stock or system error? tks Answer : [Re] Inquiry for the item from xia****Dear customer, can you specify which item did you choose for your 4th box? Thank you. Hi seller may i know the expiry date for the tissue both for box and pocket. Thank you Answer : [Re] Inquiry for the item from she****Dear customer, we do not have any expiry date for this product. Thank you. Answer : [Re] Inquiry for the item from shu****Will the natural box be restocked? Answer : [Re] Inquiry for the item from chr****Yes do check back alter this week May I know any restock of the Disney candy land box tissue? Answer : [Re] Inquiry for the item from pek****Hi Seller,
I have not received my 3 bundle of natural design and 3 bundle of silky touch tissue. My order no is 314175631 and 314175633. Dont tell me my shipping is delivered. I have sent you pictures that I only receive part of my order.
It's been more than 2 weeks already.
Could you either give me a refund or send me tissue boxes of other design?
This is my 4TH time sending you enquiry and I have not receive a response from you. I'm very annoyed on this.
Thanks. Answer : [Re] Inquiry for the item from beh****Dear customer, you are missing 3 natural and 3 silky. We will ship it out and you will rcv it soon. Question : [Re] Inquiry for the item from beh****Hi seller,
Thank you for your response. Hope to receive the missing items soon. Answer : [Re] Inquiry for the item from beh****Question : [Re] Inquiry for the item from beh****Hi seller, do let me know once the missing items are shipped out.
Thanks. Answer : [Re] Inquiry for the item from beh****We have prepped to ship your item and the tracking number is ODPP2375786 Thank you :) Hi seller, i only received the 4th box of tissue but the bundle of 3 Natural is still pending. Its more than 2 weeks now. Please advise thank you. Answer : [Re] Inquiry related delivery from jar****Dear customer, natural is oos at the moment. Can we send u floral or lifestyle? Question : [Re] Inquiry related delivery from jar****Sure sure of course. Would appreciate that thank you :) Answer : [Re] Inquiry related delivery from jar****We just shipped it out and u will rcv it soon :) Question : [Re] Inquiry related delivery from jar****Answer : [Re] Inquiry related delivery from jar****Welcome :) THanks for your patience Order no. 314073324 and 314073325
Dear seller,
Order onn9 Feb till now still did not receive . Advise recieved last week but didn't. Can advise firm delivery for my 2 orders ? Hi
I have made an order on 8 Feb and on 15 Feb I only received order no. 313982652 and 313892653. As for the other order no. 393982651/2654/2655, I have not received till date. And on the delivery status it was changed to delivered without a tracking number for these 3 orders. I asked the courier and he said he was given the 2 orders 2652/53. I have requested for a refund and also sent in enquiry, yet there is no response after several enquiries sent. Appreciate if you could look into it and advise if you can deliver the missing orders and refund me.
Thanks. Hi seller,
I received only 1 big box that contains bundle of 6 Kleenex tissue. Should be bundle of 12. My 3 bundle of Silky touch and 3 bundle of natural tissue boxes are missing. Could you check and send me the rest of the tissue boxes please?
Let me know if you require further information.
Please provide a response soon. Thanks. Answer : [Re] Inquiry related delivery from beh****Hi Seller,
My order no is 314175631 and 314175633.
Could you check and provide a response soon.
Thanks. Hi, saw the update on the shipping date. When would the estimated delivery be? Answer : [Re] Inquiry related delivery from cha****Dear customer, for your Kleenex order, if you havent already rcved it, you should be receiving it today or tomorrow. We apologise for any inconvenience that the delay may have caused you.
Question : [Re] Inquiry related delivery from cha****Then why is the order not updated to on delivery? Answer : [Re] Inquiry related delivery from cha****I still havent receive my order My order is 314332988. Can check when will it be ship out pls ? Pls do not tell me no stock anymore or what. Thanks Answer : [Re] Inquiry related delivery from jud****Dear customer, for your Kleenex order, if you havent already rcved it, you should be receiving it today or tomorrow. We apologise for any inconvenience that the delay may have caused you. Question : [Re] Inquiry related delivery from jud****I still have not recd my item today . Why others can claim fast delivery ? You sent orders by last in first out? Answer : [Re] Inquiry related delivery from jud****I still have not recd my item today . Why others can claim fast delivery ? You sent orders by last in first out? hi seller
when can we received our items? order since 8 Feb 2020, but till date no news, (order no:314019251)
please advise. thank you Answer : [Re] Inquiry related delivery from 260****Dear customer, you will rcv it in a few working days together with the rice. Question : [Re] Inquiry related delivery from 260****hi seller
when can we received our items? order sice 8 Feb 2020, but till date no news, (order no:314019251)
please advise. thank you Dear seller, i had requested cancel.the order due to did not receive my order. Pls accept the cancel order. Answer : [Re] Inquiry related cancel and refund from ic0****Dear customer,
We noticed your request for order cancellation. If this is due to the order taking longer than expected to arrive, do rest assure you will rcv it this week. We apologise on behalf of qxpress for this delay. They have been overloaded with deliveries and are unable to fulfil within your expectations. We hope you can give us a chance and wait to rcv ur order this week.
If you are willing to accept your order, we will need ur assistance to cancel your Cancellation Request.
This is because 1) we are unable to change the request on your behalf,
2) Order will not ship out if there is a Cancellation Request.
If you would like to go ahead with the order, do remove the Cancellation Request! :)
Thank you and have a nice day.
Question : [Re] Inquiry related cancel and refund from ic0****Dear seller, had done with cancellation request. please send out and hope will receive this week. Order no. 314073324 and 314073325
Dea seller , schedule to deliver on 13 Feb and now is 18 feb. I did not receive the items. Can you advise when can deliver as i had made the payment. Answer : [Re] Inquiry related delivery from ic0****Dear customer, for your Kleenex order, if you havent already rcved it, you should be receiving it today or tomorrow. We apologise for any inconvenience that the delay may have caused you. Hi seller,
My order no: 314027043 which I ordered on 8th Feb saw it stated shipping scheduled on 13th Feb but till today 16th Feb there isnt any delivery advice from your side, please advice.
Your soonest reply is highly appreciated, thanks. Answer : [Re] Inquiry related delivery from sta****Dear customer, for your Kleenex order, if you havent already rcved it, you should be receiving it today or tomorrow. We apologise for any inconvenience that the delay may have caused you.
I have been sending you messages on the shipping status. There is not reply from your side. It would be helpful letting us to know when are you starting to deliver. I ordered the tissue boxes on the 8th and there is no sign of shipping arrangement. Could you kindly reply my message and do some updates on the shipping status please? Your reply is important to me.
Thank you Answer : [Re] Inquiry related delivery from lia****Dear customer, for your Kleenex order, if you havent already rcved it, you should be receiving it today or tomorrow. We apologise for any inconvenience that the delay may have caused you.
Hi may I know when will my order delivered? I place order on the 8th and I post the question few day’s ago but have not receive any response. Answer : [Re] Inquiry related delivery from jas****Dear customer, for your Kleenex order, if you havent already rcved it, you should be receiving it today or tomorrow. We apologise for any inconvenience that the delay may have caused you.
Hi I am ok to go ahead with the shipping with the mirror OOS.... Answer : [Re] Inquiry related delivery from ele****Answer : [Re] Inquiry related delivery from 262****Hi, when I purchased just now, there was no option for the vanity mirror. Can you add in the vanity mirrors for my order now? Dear seller, I still never receive my goods. Please kindly check the delivery states updates. My Cart no. 132319179
When is the delivery? Any items out of stocks? I can change to another design.
I ordered on 28Jan. 1. Do I get 20 boxes x 100pcs 3-ply for $20.40?
2. What do I get for add-on $1.95 soft pocket packs of 3 plys - “4x50” means what ?
TQ Will there be stock for cny Disney tissue box? Answer : [Re] Inquiry for the item from pek****Dear customer, it is out of stock. So sorry for the inconvenience caused. Answer : [Re] Inquiry for the item from yuk****Hi, when will the deal be over? Answer : [Re] Inquiry for the item from hap****Dear Customer, the current deal is priced at $21.90. We are not sure if that's the deal that you have mentioned. Thank you!! QooLife team That's mean for this offer in total will have 20small boxes am right to say that? Answer : [Re] Inquiry for the item from ang****Hi there, you will rcv 4 x 5 = 20 tissue boxes. Answer : [Re] Inquiry related delivery from jos****Question : [Re] Inquiry related delivery from jos****Answer : [Re] Inquiry related delivery from jos****Question : [Re] Inquiry related delivery from jos****Answer : [Re] Inquiry related delivery from jos****Question : [Re] Inquiry related delivery from jos****Answer : [Re] Inquiry related delivery from jos****Hi may I know when will I receive my items? I ordered last Tuesday. thanks. Answer : [Re] Inquiry related delivery from cho****Dear Customer, your items are under 'Pick & Pack' now. You should receive your items within 3-5 days. Thank you! QooLife Team Hi, when will my items be delivered? Answer : [Re] Inquiry related delivery from pin****
Hi customer, your order is under pick and pack and you will rcv it within 1-2 working days :)
Answer : [Re] Inquiry related delivery from joy****Hi seller. Why are the boxes deliverer not in cartons?my boxes are crashed! Answer : [Re] Inquiry for the item from wan****Dear Customer, our apologies. We will feedback to the warehouse on the items you have received. Thank you!! QooLife Team Hi does the disney cny one come with red packets? Answer : [Re] Inquiry for the item from Dea****Hello there, no it does not come with red packets! Seller when will my items be shipped out? Answer : [Re] Inquiry for the item from man****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Answer : [Re] Inquiry for the item from ely****Question : [Re] Inquiry for the item from ely****Hello, im interested with this bundle of 4 for 16.70
Does it mean i get 20 boxes in total? Answer : [Re] Inquiry for the item from liv****Dear Customer, apologies for the late reply. Kindly check out our website again as we have new promotions every weekend. Thank you!! QooLife Team Hi, the 1 for 1 deal is not available anymore?
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![[Kimberly Clark] CARTON DEAL: Huggies Baby wipes [CLEAN CARE/ PURE CLEAN/ NOURISHING CLEAN]](https://gd.image-gmkt.com/li/273/496/1506496273.g_260-w-st_g.jpg) - [Kimberly Clark] CARTON DEAL: Huggies Baby wipes [CLEAN CARE/ PURE CLEAN/ NOURISHING CLEAN]
- Item Q&A
| Answer : [Re] Inquiry for the item from honghui1987Question : [Re] Inquiry for the item from honghui1987Answer : [Re] Inquiry for the item from honghui1987Question : [Re] Inquiry for the item from honghui1987Answer : [Re] Inquiry for the item from honghui1987I order over $100 Huggies [Kimberly Clark][ items, why I unable to use the $10 coupon? Answer : [Re] Inquiry for the item from adj****Can you share with us your cart, we will investigate Question : [Re] Inquiry for the item from adj****Hi, the coupon okay already.
Can I check , I place an order this morning but I missed one item, can I still add on here instead of reorder?
Thanks Answer : [Re] Inquiry for the item from adj****Dear customer, we advise that you make a new order since the items have been delivered. Thank you. Why wipes not deliver yet and u no tracking number? Type : Clean Care 3x20s (Carton of 12 packs)(+S$1.41)??
is it correct? carton of 12 packs and in each packs is 3 small pack? Is it correct? seemed ntuc is selling 3.75 for 1 pack of 3? Answer : [Re] Inquiry for the item from ant****Dear Customer, sorry for the late reply. We believe that 1 whole packet comprices of 3 packs per pack. And the total is 12 packs per cartpn.. Apologies if this is incorrectly answered. Thank you! QooLife Team Answer : [Re] Inquiry for the item from nar****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Is there any expiry date for 'nourishing clean' baby wipes? Answer : [Re] Inquiry for the item from jwa****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team Hi, I would like to purchase 3 x80 wipes.
1 carton 8 pack is it mean 3 x 8 = 24 Answer : [Re] Inquiry for the item from chr****Dear customer, it means 8 packs of (3x80s) Hi, i am buyingn types of huggies wipes with total value of $60 however i m unable to use the coupon of $8. Image ad attached. Kindly advise the soonest. I have do not ser the selection for free storage box for the wipes by carton as well. Plesse update.
Thank u Answer : [Re] Inquiry for the item from gig****Dear Customer, the storage box has been fully redeeemed and as for the coupon, kindly try it again. Thank you! QooLife Team Hi can i check what does pack of 12 mean? Total 12x3 = 36 packs? Answer : [Re] Inquiry for the item from xie****Dear Customer, there are 12 packs in 1 carton and the number of packs varies by the product chosen. Thank you! QooLife Team Answer : [Re] Inquiry related delivery from 234****Hi what’s the thickness and measurements for the wet wipes? Is it the same as the cucumber range? May I know the expiry date of the clean care 3x80s? Answer : [Re] Inquiry for the item from eri****Hello, this is a newly released item and stocks just entered our warehouse. Expiry date will defenitely be at least more than one year from now. We are unable to advise on the exact date.
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![[Abbott]【Bundle of 3】Similac Gain 2FL 850g - Stage 3 and 4 Milk Formula | For Singapore market](https://gd.image-gmkt.com/li/007/973/1624973007.g_260-w-st_g.jpg) - [Abbott]【Bundle of 3】Similac Gain 2FL 850g - Stage 3 and 4 Milk Formula | For Singapore market
- Item Q&A
| Answer : [Re] Inquiry related return and exchange from kopi3in1Question : [Re] Inquiry related return and exchange from kopi3in1Answer : [Re] Inquiry related return and exchange from kopi3in1Question : [Re] Inquiry related return and exchange from kopi3in1Answer : [Re] Inquiry related return and exchange from kopi3in1Question : [Re] Inquiry related return and exchange from kopi3in1Answer : [Re] Inquiry related return and exchange from kopi3in1Question : [Re] Inquiry related return and exchange from kopi3in1Answer : [Re] Inquiry related return and exchange from kopi3in1Question : [Re] Inquiry related return and exchange from kopi3in1Answer : [Re] Inquiry related return and exchange from kopi3in1Answer : [Re] Inquiry for the item from jennz003Hi customer, expiry date is in 2022. Thank you Answer : [Re] Inquiry for the item from m3ifangAnswer : [Re] Inquiry for the item from liHi, may I know when is the earliest delivery date for this item? Thanks Answer : [Re] Inquiry related delivery from sbe****Dear customer, your order should reach you within 1 working day.
Thank you. May I know the manufacture date of this Similac Stage 3 milk powder and manufacture location? Answer : [Re] Inquiry for the item from lwm****Hi customer, product is manufactured in Ireland. Our products are directly from Abbott Singapore, with new shipments weekly. Expiry date is at least 8 months. thank you. Hi I ordered 5 days back. And the status is still shipping requested. And the shop did not reply my message. Would like to know when can ship out. Thanks Answer : [Re] Inquiry related delivery from dor****Dear Customer, your items are under 'Pick & Pack' now. You should receive your items within 3-5 days. Thank you! QooLife Team hi, u there? i've waited for 2 days and yesterday supposed to deliver and i waited whole day for delivery.
pls respond. thanks/ Hi,
When will stage 3 be restock?
Thank you.
Regards Answer : [Re] Inquiry for the item from lie****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team When stage 3 will be restocked? Answer : [Re] Inquiry for the item from jin****Hi customer, should be able to get the stocks from Abbott by mid this month for stage 3 similac. Thank you. Hi. When will you restock similac stage 3? Answer : [Re] Inquiry for the item from nur****Dear Customer, the item will be restocked soon. The stocks should reach our warehouse by early next week. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from ong****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team Hi seller, when is the stock coming for stage 3? Answer : [Re] Inquiry for the item from rui****Dear Customer, we will restock stage 3 soon (by next week). Thank you!! QooLife Team
Hi, Order no. 311012224 ordered on 9 Dec. Please let me know when I will receive my milk. It’s been about a week with no news. Answer : [Re] Inquiry related delivery from bel****Dear Customer, we have run out of stocks of the item that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3 days. Thank you! QooLife Team May I know when is the replenishment for 2FL Stage 3 milk 850 x 3 tins stock coming? Answer : [Re] Inquiry for the item from cha****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Answer : [Re] Inquiry for the item from jas****Hi seller, can u advise the expiry date of the stage 3 850g? Answer : [Re] Inquiry for the item from Kei****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Will there be restock of Stage 4 Value pack? Answer : [Re] Inquiry for the item from sch****Dear Customer, we won't be replenishing this item, Stage 4 Value pack again. Thank you! QooLife Team I did not receive my free utensil set. Why? Answer : [Re] Inquiry for the item from Pen****Dear Customer, we apologized for that as the Skiphop item is only available for certain orders and it is now out of stocks. We won't be replenishing this item. Thank you for your purchase!! QooLife Team Hi hi, stage 3 with 2.45kgs when re-stock? Answer : [Re] Inquiry for the item from sha****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Hi I did not receive the Skiphop Utensils. Please advise. Answer : [Re] Inquiry related delivery from car****Question : [Re] Inquiry related delivery from car****Dear Customer, we apologized as the free gift is only given for a few items. Your iten is not one of them. Thank you!! QooLife Team I will like to check will there be any restock for Stage 4 formulae milk? Answer : [Re] Inquiry for the item from hui****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Hi, is there Total comfort stage 3? Answer : [Re] Inquiry for the item from dia****Dear Customer, our apologies as we carry other stage 3 Friso listed on the website. We're not sure if it's total comfort. Thank you! QooLife Team Hi Seller, i have received my order last night but did not receive the FREE Utensils as promised. My Cart no: 130098071, Order no: 307123918. Please check. Thanks. Answer : [Re] Inquiry for the item from ser****Where is my free gift? Any update? Please reply. Question : [Re] Inquiry for the item from ser****Hi, only one option has the free gift. If this is not acceptable to you, please let us know and we will collect and refund your order. What is the expiry date of value pack stage4? Answer : [Re] Inquiry for the item from sch****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team What is the current stock expiry date for 2FL Stage 3? Answer : [Re] Inquiry for the item from cha****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team Hi,
Can I purchase the correct stage 2 and pass back the stage 4 at the same time? Please reply asap Answer : [Re] Inquiry related return and exchange from lim****Dear Customer, you can't as you would be required to raise an exchange request. Kindly request for an exchange by ‘Change of Mind’ by going to MyQoo10 > Shopping list > Cancel/Refund and click the cart number and Apply Return or Exchanged under Apply & Remark. A shipping fee of $4 will be chargeable to you. Kindly make the request on your end as we are not able to access your orders and the deliveryman will pick up the items before the actual items come to you. Also, can we have a picture showing the wrong size? It's for our warehouse purposes. Thanks! QooLife Team Please help to process cancellation n return. Answer : [Re] Inquiry related cancel and refund from lim****Question : [Re] Inquiry related cancel and refund from lim****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Answer : [Re] Inquiry for the item from wrx****Question : [Re] Inquiry for the item from wrx****Answer : [Re] Inquiry for the item from wrx****Answer : [Re] Inquiry for the item from yon****Question : [Re] Inquiry for the item from yon****Answer : [Re] Inquiry for the item from yon****Answer : [Re] Inquiry for the item from mii****Dear Customer, Similac is manufactured in Singapore. Kindly place your orders soon. Thank you!! QooLife Team Question : [Re] Inquiry for the item from mii****Is it made in Netherlands like those in ntuc ? Answer : [Re] Inquiry for the item from mii****Dear Customer, yes it is. Ours is from Netherlands and is from abbott official Singapore. Thank you! QooLife Team I returned a dented tin in Apr 2019. It is July now and you have not delivered a new tin, and has stopped replying to my inquiries. This is called cheating. Answer : [Re] Inquiry related return and exchange from wwe****Dear Customer, can we have your order number please? This is to assist us in our investigation. Thank you! QooLife Team Question : [Re] Inquiry related return and exchange from wwe****Hi, the order number is 292608966. There was a return and exchange request submitted but somehow it was not captured in your system. Answer : [Re] Inquiry related return and exchange from wwe****Stopped replying just like the previous conversation. Question : [Re] Inquiry related return and exchange from wwe****Dear Customer, we deeply apologized that your exchange request wasn't captured in our system. Due to the company policy, we can't send another tin to you. We apologized once again. Thank you! QooLife Team Answer : [Re] Inquiry related return and exchange from wwe****Please tell me what you intend to do. I am not subjected to your so called company policy. As to whether you system captures the request, that is not the customer's problem. The fact is I ordered and paid for three tins, you delivered three tins, took back a defective one, and is using your 'company policy' to close the matter without any action. Question : [Re] Inquiry related return and exchange from wwe****Dear Customer,
Item has been refunded, we are sorry for the delay
Answer : [Re] Inquiry for the item from ais****Hi, may I know when is the expiry for stage 3- 850g tin? Thanks! Answer : [Re] Inquiry for the item from ama****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team Answer : [Re] Inquiry for the item from cha****Question : [Re] Inquiry for the item from cha****Answer : [Re] Inquiry for the item from cha****Dear seller,
When will you be re-stocking stage 3 ?
Thank you Answer : [Re] Inquiry for the item from lie****Dear Customer, the stocks just reached our warehouse. Kindly allow our warehouse guys to inbound the stocks and the listing will be updated. Thank you! QooLife Team Answer : [Re] Inquiry for the item from mui****Answer : [Re] Inquiry for the item from ame****Hi there when is ur stock for stage 3 coming? Answer : [Re] Inquiry for the item from eel****Dear Customer, the manufacturer and Qoo10 have ran out of stocks on Similac Stage 3. The items will arrive at the end of June. Thank you! QooLife Team Hi seller, when restock for stage 3? My milk powder running low again.. Hi when will u have stocks for stage 3? Answer : [Re] Inquiry for the item from car****Dear Customer, the stocks can only come at the end of June as the manufacturer has run out of this stock as well. Thank you! QooLife Team Wehn will similac 3 be restocked? I see that 6 tins listing is available but not bundle of 3. Please help, thanks Answer : [Re] Inquiry for the item from pat****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team Answer : [Re] Inquiry for the item from pri****Dear Customer, we apologize that we're out of stock on this item. Stage 4 will only be restock at the end of June. Thank you! QooLife Team Hi, would you be restocking the Stage 3 ?
I saw that there is stock for the bundle of 8 listing.
Thank you. Answer : [Re] Inquiry for the item from shi****Dear Customer, we are out of stocks of Stage 3 now as the manufacturer has stopped producing this item for now. Item will be back by the end of june! Thank you! QooLife Team When do u hv stock for stage4? Dear Seller, can I check when you restock similac stage 3 milk powder? Hi,
May I know when will stage 3 be restocked ? Answer : [Re] Inquiry for the item from joh****
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![[RB Health]【Bundle of 4】Dettol Antiseptic Liquid 5L](https://gd.image-gmkt.com/li/337/530/1642530337.g_260-w-st_g.jpg) - [RB Health]【Bundle of 4】Dettol Antiseptic Liquid 5L
- Item Q&A
| Answer : [Re] Inquiry for the item from jimmyfoongfyQuestion : [Re] Inquiry for the item from jimmyfoongfyexpiry date is far as stocks are fresh
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![[Lion] [Bundle of 4] Mama Lemon 1L+ 1L Refill [Bundle Pack x 4]](https://gd.image-gmkt.com/li/931/755/1412755931.g_260-w-st_g.jpg) - [Lion] [Bundle of 4] Mama Lemon 1L+ 1L Refill [Bundle Pack x 4]
- Item Q&A
| Why is shipping rate keep showing Quick Today rate when I have expressedly selected Qprime Shipping? Answer : [Re] Inquiry related delivery from boonhwa_lohDear Customer, You might want to check if there is any other orders in the cart is using Quick Today. We have double checked the setting, Qprime Shipping is available.
Thank you very much Question : [Re] Inquiry related delivery from boonhwa_lohSelection for Qprime Shipping is available on the product listing but reverted & shown as Quick Today in the cart page despite I explicitly choosing Qprime Shipping during ordering. U may want to try creating an order & checking the cart. The bottle of the mama lemon did not state clearly whether it is the expiry date or manufacturing date. It stated 201903. Is this the expiry date? Is there anything to prove it? How long can I keep them? Answer : [Re] Inquiry for the item from AshlynDear Customer, the date is manufacturing date and the shelf life is 3 years.
Thank you Question : [Re] Inquiry for the item from Ashlyn3 years from manufacturing date? Answer : [Re] Inquiry for the item from AshlynYes. We have confirmed with Lion Singapore. and please note that the manufacturing date stauts as YYMMDD. Hence, the stock that you have received is manufactured on 03 Sept 2020 and only expire on 03 Sept 2023.
Thanks Question : [Re] Inquiry for the item from AshlynAnswer : [Re] Inquiry for the item from AshlynAnswer : [Re] Inquiry for the item from AshlynDear Customer, min shelf life of the stock is 1.5 years.
Thank you very much Question : [Re] Inquiry for the item from AshlynThanks for your prompt reply Answer : [Re] Inquiry for the item from AshlynBundle of 4 means there is 8x 1litre bottles? Answer : [Re] Inquiry for the item from tim_hoeDear customer, yes there should be a total of 8 bottles.
Thank you. Hi, may i know when will restock? Answer : [Re] Inquiry for the item from kay****Dear customer, the supplier currently does not have any stock.
Please kindly check back again next month.
Thank you. Answer : [Re] Inquiry for the item from stm****Dear Customer, min 1.5 years shelf life.
Thank you. Hi seller, can check when are you going to ship out the item? I ordered on 25/4 and already 3 days still no updates on shipping. My Order no.is 318730056. Please advise. Thanks. Answer : [Re] Inquiry related delivery from fel****Dear Customer, Sorry for the late reply. Your order has been delivered. Please contact us if there is any issue.
Thank you for choosing Qoolife. We hope to see you again.
Hi seller, do you ship to Malaysia? Thanks. Answer : [Re] Inquiry related delivery from ade****Dear customer, sorry but we are unable to ship this to Malaysia. Thank you. Question : [Re] Inquiry related delivery from ade****Answer : [Re] Inquiry related delivery from ade****Hi...do u still hv stocks? Answer : [Re] Inquiry for the item from mar****Dear customer, please check back again by the end of the week. Thank you. When you will restock for regular lemon? Answer : [Re] Inquiry for the item from wen****Dear Customer, the regular lemon is out of stock at the supplier side. We are not sure when the shipment will be.
Sorry about it.
Thank you. Hello seller,
can I check if you do bulk purchase?
hope to hear from you soon, thank you! Hi Seller,
I am just received one bottle, my order is two bottles. Please kindly clarified.
Order No : 314028543
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![[Lion] Kodomo Baby bath 1L [Bundle of 4]](https://gd.image-gmkt.com/li/623/101/1302101623.g_260-w-st_g.jpg) - [Lion] Kodomo Baby bath 1L [Bundle of 4]
- Item Q&A
| Answer : [Re] Inquiry from amandaAnswer : [Re] Inquiry for the item from amandaDear Customer, the min shelf life of our stock is 8 months.
Thank you May I know the expiry date? Answer : [Re] Inquiry for the item from amandaDear Customer, the min shelf life of our stock is 8 months.
Thank you Able to advise when will restock
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![[Kimberly Clark] Kleenex Ultra Soft 3-PLY Toilet Paper Tissues - 20 ROLLS](https://gd.image-gmkt.com/li/490/490/1430490490.g_260-w-st_g.jpg) - [Kimberly Clark] Kleenex Ultra Soft 3-PLY Toilet Paper Tissues - 20 ROLLS
- Item Q&A
| I usually purchased Kleenex Ultra Soft : Cottony Clean 12 ROLLS x 300 SHEETS, so call Mega Roll - 50% Extra Sheets. But I notice in 1 packet, there are few roll of very soft normal one that is not the so call 50% more in one roll which is very compact.
Can seller check with your supplier?
Thanks. Answer : [Re] Inquiry for the item from alanlkhbkkdear customer, for this special case,do reach out to KC customer care and they will investigate thoroughly for you. I placed order on 12 Nov, order number are 331315685 and 331315686.
Till-date, 17 Nov, my items still Preparing.
Please advise when can I receive my items. Thank you Answer : [Re] Inquiry for the item from veronpangDear customer, we are very sorry about the delay.
Due to the high volume of orders we received during the 11.11 week, we have been experiencing a delay in packing and shipping.
We are currently packing your order and you should receive it within 1-3 working days.
We kindly seek your understanding and patience.
Thank you. Answer : [Re] Inquiry related delivery from vel****Answer : [Re] Inquiry for the item from tan****Answer : [Re] Inquiry for the item from jas****Hi Seller, may i know if my purchases have been send out..
Thought is the next day delivery? Thank you so much. Answer : [Re] Inquiry related delivery from cck****Dear customer, we are currently packing your order.
You should receive it by today or tomorrow.
Thank you. Answer : [Re] Inquiry for the item from the****I've tried to order 3* 10 rolls Kleenex toilet paper. At your sales page, the total price is $16.50. However when I went to my cart, the total price for the 3 packets of toilet roll became $36. Please help to check and advise. Answer : [Re] Inquiry for the item from shi****Question : [Re] Inquiry for the item from shi****Dear customer, please remove it from your cart and try to place the order again.
Thank you. Answer : [Re] Inquiry for the item from shi****I did that. It stil shows $36 in the cart. Question : [Re] Inquiry for the item from shi****Dear customer, we are unable to help resolve this issue on our end.
Please kindly reach out to Qoo10 Customer Service for further assistance on this.
Here is their contact info:
Email: help@qoo10.com
Contact no.: 6500-4440
Thank you. Answer : [Re] Inquiry for the item from shi****Hi,
May i know when will you restock your Kleenex supreme soft toilet paper ?
Thanks
Carol Answer : [Re] Inquiry for the item from car****Dear customer, we are unsure of the eta for the next batch. Please kindly check back again next month.
Thank you. Answer : [Re] Inquiry for the item from h3l****Answer : [Re] Inquiry for the item from gab****Hi seller is it ready stock? Answer : [Re] Inquiry for the item from chr****Dear customer, you sld rcv ur order one working day after order placed. For more enquiries, you may contact info@qxpress.sg, our fulfilment centre in charge of next day deliveries. Answer : [Re] Inquiry for the item from jen****Answer : [Re] Inquiry from nic****Hi SELLER, I received an incomplete delivery. The Kleenex Ultra Soft 3 Ply Bath Tissues 20 rolls are not delivered. Pls, refer to the invoice all I have purchased. Either refund or deliver the Bath Tissues I purchased. Answer : [Re] Inquiry from 239****You either refund $ 14.45 or deliver them to me. You packed everything I purchased in one big parcel, but this Kleenex Ultra Soft 3 Ply Bath Tissues 20 rolls missing. Hi Seller,
Just to reconfirm again for this item -
Kleenex Ultra Soft : Cottony Clean 10 ROLLS x 200 SHEETS(-S$6.50)
Price shown S$7.95 - this is for 10 rolls or 20 rolls?
cos when add to cart , it show 20 rolls - @S$7.95
Kindly confirm.
Looking forward your early reply.
Thank you.
Regards
Nicole I didn't receive the Kleenex Ultra 3 ply bath tissues 20 rolls, you delivered my other items but missed out this bath tissues 20 rolls. I paid for all of them already, pls check and sent out my missing item. My cart is 134861567. Order no. is 319001106. Tks Answer : [Re] Inquiry from 239****Dear customer, please kindly confirm whether you have received your order again. Thank you. I didn’t receive this item and nil updates on my refund Answer : [Re] Inquiry related cancel and refund from awl****Dear customer, we apologise for the late response. Can we confirm again if you have yet to receive your order? Thank you. Answer : [Re] Inquiry for the item from Eva****Answer : [Re] Inquiry for the item from wu_****Dear seller, I have sent in the inquiry. Appreciate can get your response. Dear seller, when I can receive the rest of my items? I appreciate it if u can send it to me by this week if possible but please do not cancel my order. I have been patiently waiting for my order since I bought it on 28 March. Thanks Service too lousy ! Only delivery one order. But insist i got 2!
Beware! Now refund me 2 pax! Why cancel my order for cottony clean when you're telling everyone else it's still available and you're still selling it? I waited for a few days and on the day it was supposed to be sent out you cancelled it? Answer : [Re] Inquiry related cancel and refund from Ohh****Question : [Re] Inquiry related cancel and refund from Ohh****Dear customer, we regret to inform you that due to manufacturing difficulties in Malaysia as a result of the lockdown, Kimberly Clark is unable to produce these items this month. We will proceed to cancel and refund your order over the next few days.. We are very sorry for the inconvenience caused during this trying time. We wish you and your family well. Stay safe. Answer : [Re] Inquiry related delivery from ang****Do you have stock for the aroma? Answer : [Re] Inquiry for the item from pua****If I order today, when can I expect to receive? Question : [Re] Inquiry for the item from pua****Dear customer, we apologise for the late response. We do not have stock available for Aroma but we do have stock available for Cottony Clean and Green Tea. If you order today, you should receive your order within 1 working day. Thank you. Is product still available for delivery? Answer : [Re] Inquiry related delivery from ong****Order number 316556246 and 316556247
Orders placed since 27 Mar. No shipment arranged yet though it was supposed to be shipped out the next day since it is under Prime delivery. Sent multiple inquiries to seller but no response at all.
Pls improve on your custome service! Answer : [Re] Inquiry for the item from str****Question : [Re] Inquiry for the item from str****Answer : [Re] Inquiry for the item from str****Hi I have made an order on 4 packs of toilet rolls and opt to change to aloe clean for 4 packs instead since you me mentioned out of stock for others last friday. I did not receive any reply from you. Why is it you ignore my order? 😢😢😢 Answer : [Re] Inquiry for the item from kpk****Question : [Re] Inquiry for the item from kpk****Dear customer, we apologise for the delay. We have taken note of this and will make arrangements accordingly. You should receive your order within 2-3 working days. Thank you. Answer : [Re] Inquiry for the item from kpk****Thank you so much, I have received the 4 pack of toilet rolls in good condition. Hello, my order no. 316518163 ordered on 29 Mar 2020.
Up to date, status still showing 'shipping requested'
Please advise when item will be shipped out to me. Answer : [Re] Inquiry for the item from Ken****Dear customer, we apologise for the late response. Your order is shown to have been delivered to you on 6 April 2020. Please confirm that you have received it. Thank you. hi your team sucks...
have placed order on the 26th of March, enquired about the status for numerous days.
however until 31st March then you mention out of stock & asked whether to change to other products.
so much for your competency...
already cancelled mine order... Answer : [Re] Inquiry related cancel and refund from des****Dear customer, due to high demand and the recent lockdown in Malaysia the eta for the new shipments have been delayed. We apologise for the disappointment and inconveniences caused. Thank you. Hi, did not received a reply. Would like to check if you have received my reply on the alternate choice? Answer : [Re] Inquiry for the item from Kel****Hi, I have made an order on 24th and yet to receive my order. Please advise. Thank you! Question : [Re] Inquiry for the item from Kel****Dear customer, we have taken note of your replies and will make arrangements accordingly. Thank you. Answer : [Re] Inquiry for the item from Kel****Question : [Re] Inquiry for the item from Kel****Hi, when will this item be restocked? Answer : [Re] Inquiry for the item from hap****Dear customer, sorry but we are currently out of stock. Thank you. Will takes how long to delivery Answer : [Re] Inquiry related delivery from aqu****Dear customer, It should reach you within 1-2 working days. Thank you. Hi I have opt for next day delivery but have yet to receive after 2 days. Have tried private msg but also no reply. I fully understand if there is a delay due to any situation now, but at least reply a simple msg so that I know the status. I hope that isn’t too much to ask for Answer : [Re] Inquiry related delivery from fel****Dear customer, we apologise for the late response. Your order is shown to have been delivered to you on 30 March 2020. Thank you. Answer : [Re] Inquiry for the item from len****Answer : [Re] Inquiry for the item from sus****Answer : [Re] Inquiry related delivery from per****Answer : [Re] Inquiry for the item from sus****Question : [Re] Inquiry for the item from sus****Answer : [Re] Inquiry related delivery from kar****Question : [Re] Inquiry related delivery from kar****Answer : [Re] Inquiry related delivery from kar****Question : [Re] Inquiry related delivery from kar****Answer : [Re] Inquiry related delivery from kar****Hi, received your email regarding the toilet rolls. Please send whichever is available thanks. order number is 133693267 Answer : [Re] Inquiry for the item from jch****Dear customer, we have taken note and will make arrangements accordingly. Thank you for your prompt response. Item code. Item Order No. Order Date Option Qty.
641617088 [Kimberly Clark] Kleenex Ultra Soft 3-PLY Bath Tissues - 20 ROLLS 316100297 2020-03-19 11:00 Kleenex Ultra Soft:Cottony Clean 20 ROLLS x 200 SHEETS / ADD-ON:none 2
Please reply with your chosen option:
a) change to aloe clean Answer : [Re] Inquiry for the item from 28s****Dear customer, we have taken note and will make the arrangement for you. Thank you for your prompt response. I ordered the items (Cart No : 133548593) on 17Mar. . When will the delivery be arranged? I have sent a message via Qoo10 for such query a day ago, but no reply has been given until now. Answer : [Re] Inquiry related delivery from mrs****Dear customer, the new batch of stocks for order no. ending with 7285 just arrived in warehouse. We will expedite packing and ship out soonest, your orders should reach you by the end of the week. We apologise for the delay. Thank you. Seller, do you have available ready stocks. Answer : [Re] Inquiry for the item from 245****Answer : [Re] Inquiry for the item from gam****Answer : [Re] Inquiry for the item from jes****Dear customer, currently we only have available stock for Soft Aloe Clean 10 Rolls x 200 Sheets, Cottony Clean 20 Rolls x 200 Sheets and Green Tea Clean 20 Rolls x 200 Sheets. Thank you. Is there an option to purchase Kleenex supreme ? Thanks Answer : [Re] Inquiry for the item from Sua****Dear customer, you can order Kleenex Supreme via this link: https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=641620771
Hope this helps! Cottony Clean is out of stock. Will you be replenishing it? Hi, can I check when will the toilet roll restock? Hi Seller,
May I know total is 40 rolls? Or 20 rolls in total? The picture shown 40 rolls. But the description in title stated 20 rolls. Please advise.
Thanks. Answer : [Re] Inquiry for the item from sio****Dear Customer, it varies from the item that you choose. It's between 10 - 20 rolls per bundle. Thank you! QooLife Team
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![[JnJ] Johnsons Cotton Touch/ Baby Bath Milk + Rice/ Active Kids Shampoo [BUNDLE OF 2]](https://gd.image-gmkt.com/li/680/554/1628554680.g_260-w-st_g.jpg) - [JnJ] Johnsons Cotton Touch/ Baby Bath Milk + Rice/ Active Kids Shampoo [BUNDLE OF 2]
- Item Q&A
| Answer : [Re] Inquiry for the item from Kpochild
|
 - (5 BOXES) STARBUCKS NESCAFE DOLCE GUSTO CAPSULES
- Item Q&A
| When will caramel macchiato be replenished? Answer : [Re] Inquiry for the item from PicklesHi customer, new stocks will be replenished tomorrow. :) Question : [Re] Inquiry for the item from PicklesAnswer : [Re] Inquiry for the item from PicklesOur stocks were short supplied in our shipment. We have re-ordered this from Nestle Singapore and stocks will arrive next week. Thank you. Hi when will the Lungo and Americano be available? Answer : [Re] Inquiry for the item from kuanjun.chongHi customer, stocks are replenished now. Thank you! Question : [Re] Inquiry for the item from kuanjun.chongStill see sold out for Americano and Lungo Answer : [Re] Inquiry for the item from kuanjun.chongNext batch will arrive on 12th May. Do check back again. Thank you Hello, Is it possible to ship to Thailand? Answer : [Re] Inquiry related delivery from Gwen331Hi customer, we regret that we currently only offer local shipping. Thank you Hi, when will stock up Pike Place roast, seems nice.. Answer : [Re] Inquiry for the item from sherlenechengHi customer, re-stocks should be in by\ midnight tonight :) Question : [Re] Inquiry for the item from sherlenechengAwesome! But by then i wanna get it cherry blossom went OOS 😪 Answer : [Re] Inquiry for the item from sherlenechengUnfortunately, cherry blossom flavour is now out of stocks with no replanishment :( it's best that you place orders early for such limited ed flavours in future! Answer : [Re] Inquiry for the item from purplepooh519yHi!
Why is there a limit of 2 boxes for the strawberry latte? Answer : [Re] Inquiry for the item from sandratayscHi customer, this flavour comes in limited stocks. Every purchase is limited to 2 so that customers who purchase at the later part can also enjoy the product. Thank you. When is lungo available, expected date please? Answer : [Re] Inquiry for the item from tanchinyongHi customer, this flavour will be re-stocked tmr. Do check back again Answer : [Re] Inquiry for the item from jovilaw0102Will the cherry blossoms be restocked soon? Answer : [Re] Inquiry for the item from YKHi customer, this flavour will be replenished in the next 2 days. Do check back again :) Question : [Re] Inquiry for the item from YKHello, it's still not available. Could you advise when it wiĺl be replenished? Answer : [Re] Inquiry for the item from YKHi customer, stocks are now replenished! Hi Seller, may I know which one is of NO added sugar in it. Answer : [Re] Inquiry for the item from AllissHi customer, the black coffee options do not contain sugar (Colombia, House blend and Espresso). Thank you Hi can these capsules be used for a dolce gusto piccolo coffee machine?
thanks Answer : [Re] Inquiry for the item from lorlor0419Yes, u can use it for piccolo machine. Question : [Re] Inquiry for the item from lorlor0419Answer : [Re] Inquiry for the item from lorlor0419Hi seller Cherry Blossom Strawberry available? I want to order 5 box . Answer : [Re] Inquiry for the item from donovenchrisHi customer, our current stocks have been sold out. new batch will arrive in 2 weeks time. :) Answer : [Re] Inquiry for the item from MaxHi,
Will strawberry Latte be back k in stock again?
Thanks Answer : [Re] Inquiry for the item from karan_fangHi customer, we regret to inform you that this flavour is currently OOS at the moment. Thank you Hi, Why cant choose all.cherry blossom? Why Other cusyomer can have all same flovour? I have alot of other flabour thus dun want to.stockup other then cherry bossom. Answer : [Re] Inquiry for the item from lis394Hi customer, we have limited stocks for Cherry blossoms. Currently limited to 2 boxes per purchase. Thank you Question : [Re] Inquiry for the item from lis394Base on what i can see you still have alot of stock so it should be 1st come 1st serve till you sold out , Guess it suppose to be that way right? I hope ypu amend the listing for us to to choose all chetry blossom. Else is ok i just buy elsewhere perhaps. Tq Answer : [Re] Inquiry for the item from lis394This is the way we have fixed our configuration of the listing to prevent out of stocks issue to customers who wishes to purchase at later part. Thank you. Answer : [Re] Inquiry for the item from LynHow to choose all 5 box blossom cherry Answer : [Re] Inquiry for the item from redapplejcHi customer, current limit is 2 boxes per purchase. Thank you Question : [Re] Inquiry for the item from redapplejcI only want blossom cherry Hi! When will cappuccino be restocked? Answer : [Re] Inquiry for the item from thunderblairHi customer, new batch will be replenished on Thursday. Thank you. Answer : [Re] Inquiry for the item from BrendayipHi, understand that your stocks for americano should be in on 5 Jan? Will be be stocked soon? Answer : [Re] Inquiry for the item from ongbaoruHi customer, new batch will arrive on 14th jan. Thank you. When will restock for americano? Answer : [Re] Inquiry for the item from LwHi customer, new batch will arrive on 5th Jan next month. Thank you. Answer : [Re] Inquiry for the item from sinchr01Question : [Re] Inquiry for the item from sinchr01Answer : [Re] Inquiry for the item from sinchr01When will have stock for Americano and toffee nut? Answer : [Re] Inquiry for the item from yongDear customer, Toffee Nut is sold out and discontinued.
Please kindly check back again by next week for the restock of Americano.
Thank you. Hi
How many capsules in one box?
When's the expiry date? Answer : [Re] Inquiry for the item from KlHi customer, there are 12 capsules per box. We guarantee at least 3 months of expiry from date of delivery. Thank you.
Hi, when will your restock americano? Answer : [Re] Inquiry for the item from aldp2005Dear customer, this flavour is currently out of stocks at Nestle Singapore. We expect new batch to arrive between 1~2 weeks time. Thank you. Question : [Re] Inquiry for the item from aldp2005ok, will order when stock arrive. thanks Answer : [Re] Inquiry for the item from aldp2005Dear customer, duly noted.
Thank you for your support :) Answer : [Re] Inquiry for the item from edjamonangHi will u be restocking caramel macchiato? Answer : [Re] Inquiry for the item from yvo****Dear customer, please check back again on 3rd July.
Thanl you. Answer : [Re] Inquiry for the item from yan****Hi, when will replenish other flavors come in? Now only left 4 flavors available. Answer : [Re] Inquiry for the item from bob****Hi customer, we hope to get all flavours back in stock on next Monday/Tuesday, thank you! When will have stock for latte ? Answer : [Re] Inquiry for the item from yon****Hi customer, new batch of stocks are arriving on 18th June, thank you! Hi, when will you restock caramel macchiato and americano? Answer : [Re] Inquiry for the item from jes****Dear customer, we currently have Caramel Macchiato in stock.
Please check back again next week for Americano.
Thank you. hi seller, may i know your americano expiry date pls. thanks Answer : [Re] Inquiry for the item from yuk****Dear customer, the expiry date is usually 6 months from manfacturing date.
Thank you. Hi seller, is this capsules compatible to dolce gusto genio 2 machine? Answer : [Re] Inquiry for the item from ger****Dear customer, sorry for the late response.
Yes, these capsules are compatible to dolce gusto genio 2 coffee machine.
Thank you. Can I know what is the free gift?
Will I get this limited edition Starbucks Sakura Reuseable Cup? Answer : [Re] Inquiry for the item from tan****Hi customer, there is currently no free gift promotion for this. thank you! Question : [Re] Inquiry for the item from tan****But it says there is free gift, see screenshot.
What is the the free gift? Answer : [Re] Inquiry for the item from tan****That is an gift option whereby the purchase can be gifted to someone else. thank you! Answer : [Re] Inquiry for the item from yan****Question : [Re] Inquiry for the item from yan****Answer : [Re] Inquiry for the item from yan****Hi are you going to restock Caramel? Thanks Answer : [Re] Inquiry for the item from ira****Hi customer, our new shipment will be arriving on Thursday. Do check back again. thank you. Hi seller, there’s only americano in stock. When will you be stocking up for other flavors? Answer : [Re] Inquiry for the item from emi****Dear customer, please check back again tonight. Thank you. Hi, Starbucks capsule can use on any coffee machine? Thanks. Answer : [Re] Inquiry for the item from jes****Dear customer, starbucks capsules are compatible with the Dolce Gusto Eclispe and Drop Coffee Machines. Thank you. Hihi are you restocking for Americano? i am waiting for the restock before i buy.. haa thank you Answer : [Re] Inquiry for the item from pig****Hi customer, stocks replenishment for Americano is uncertain at the moment, we hope to get new stocks in next month...:) When is the restock for Americano? Answer : [Re] Inquiry for the item from jes****Hi customer, milk tea flavour was short delivred in our shipment this week. We currently do not have a next shipment arrival from Nestle, but we are hoping new stocks can arrive next month! Answer : [Re] Inquiry for the item from mfv****Hi when will restock for cappuccino &latte? Hi I ordered these items and was charged but did not get confirmation email of my purchsed. Answer : [Re] Inquiry for the item from az_****Hi I ordered these items and was charged but did not get confirmation email of my purchsed. Please confirm my order What is the expiry date of Americano and Cappuccino? Hi. Any more starbucks card in stock soon ? Answer : [Re] Inquiry for the item from Ber****Hi customer, sorry the $10 vouchers have bee fully redeemed. Thank you. Hi, is the free gift card still available? There is no indication in yr item description. Pls adv ? Answer : [Re] Inquiry for the item from SSS****Hi customer, the free gift cards have been fully redeemed from Starbucks. Thank you. Answer : [Re] Inquiry for the item from Kon****Can I check if the $10 gift card still available with purchase? What’s the expiry date of the capsules ? Answer : [Re] Inquiry for the item from kea****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. And the $10 gift card is still available. Thanks! QooLife Team Question : [Re] Inquiry for the item from kea****Can I check how do I redeem the $10 gift card? It’s not included in the package Answer : [Re] Inquiry for the item from kea****Hi customer, the redemption has to be made online at https://blu.com.sg/events/campaigns/starbucksathome. However we are sorry as the gift cards are now fully redeemed from Starbucks. Thank you. Answer : [Re] Inquiry related delivery from 239****Question : [Re] Inquiry related delivery from 239****Answer : [Re] Inquiry related delivery from 239****Question : [Re] Inquiry related delivery from 239****Answer : [Re] Inquiry related delivery from 239****Question : [Re] Inquiry related delivery from 239****How do I claim the Starbucks card? Answer : [Re] Inquiry for the item from sea****Hi Customer, we are sorry that the online redemption period has now ended. thank you. Question : [Re] Inquiry for the item from sea****Hi customer, sorry there was a miscommunication. Kindly make your gift card redemption at https://blu.com.sg/events/campaigns/starbucksathome. The redemption period is until 4 Feb. Thank you. Answer : [Re] Inquiry for the item from sea****Why no Starbucks card given with purchase Answer : [Re] Inquiry for the item from Sud****Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team Go Dolce Gusto website, register the purchase & received $10 gift card at Blu Port self collection lockers of your choice. Many angry buyers who didn't receive, pls read. Answer : [Re] Inquiry from uno****Link shown in attached screen capture Question : [Re] Inquiry from uno****Hi customer, thank you for informing. Yes, the redemption period has been extended. Hihi is the $10 gift card promo still avail if I order now. Many thanks Answer : [Re] Inquiry for the item from tan****Hi Customer, sorry for the delay in response. The event has now ended. Thank you. Question : [Re] Inquiry for the item from tan****Hi customer, sorry there was a miscommunication. Kindly make your gift card redemption at https://blu.com.sg/events/campaigns/starbucksathome. The redemption period is until 4 Feb. Thank you. Just bought my 5 boxes. How do I claim my $10 voucher as claimed? Answer : [Re] Inquiry for the item from guc****Hi Customer, we are sorry that the redemption period has ended. Thank you. Question : [Re] Inquiry for the item from guc****Hi customer, sorry there was a miscommunication. Kindly make your gift card redemption at https://blu.com.sg/events/campaigns/starbucksathome. The redemption period is until 4 Feb. Thank you. Hi. I have already received my order today. Above $40. How to claim for the $10 gift card? Answer : [Re] Inquiry for the item from lix****Hi Customer, sorry the online redemption for this event has ended. thank you. Question : [Re] Inquiry for the item from lix****Hi customer, sorry there was a miscommunication. Kindly make your gift card redemption at https://blu.com.sg/events/campaigns/starbucksathome. The redemption period is until 4 Feb. Thank you. How to I claim the gift card? I have already received the capsules I ordered. But there is no gift card... Answer : [Re] Inquiry for the item from peg****Hi Customer, sorry the online redemption for this event has ended. thank you. Question : [Re] Inquiry for the item from peg****Hi customer, sorry there was a miscommunication. Kindly make your gift card redemption at https://blu.com.sg/events/campaigns/starbucksathome. The redemption period is until 4 Feb. Thank you. Is this Starbucks capsule suitable for all coffee maker Brand’s? Answer : [Re] Inquiry for the item from jos****Dear Customer, yes, it is suitable. Thank you!! QooLife Team Hi, seller,
Can this Starbucks capsule use on my NESCAFE Dolce Gusto Piccolo?
Thank you Answer : [Re] Inquiry for the item from nu.****Dear Customer, the Starbucks capsule can't fit into NDG Piccolo. Thank you! QooLife Team Answer : [Re] Inquiry for the item from nur****Hi Seller. Incoming stock for Cappuccino and Americano ? Thks Answer : [Re] Inquiry for the item from c4c****Dear Customer, kindly placed your orders now as we have received the new stocks. Thank you! QooLife Team Question : [Re] Inquiry for the item from c4c****Hi Seller. I have placed my order. Thks Answer : [Re] Inquiry for the item from c4c****Dear Customer, thanks for notifying us and supporting QooLife! QooLife Team Hi, how many capsules in a box? Answer : [Re] Inquiry for the item from tur****Dear customer, there are 5 capsules in 1 box Can this Starbucks capsule use my Dolce Gusto mini me ? Answer : [Re] Inquiry for the item from dan****Dear customer, yes the capsule can be used by the Dolce Gusto mini me Hi, can I know the expiry date of Americano and Cappuccino? Thank you Answer : [Re] Inquiry for the item from ivy****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team
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![[NESTLÉ] MILO® Australian Recipe Powder / Sachets](https://gd.image-gmkt.com/li/323/895/1454895323.g_260-w-st_g.jpg) - [NESTLÉ] MILO® Australian Recipe Powder / Sachets
- Item Q&A
| Answer : [Re] Inquiry for the item from teohsoonAnswer : [Re] Inquiry for the item from yth6370Hi customer, restocks will be in by Thursday. Thank you Bought on 24 March. Was informed that I will receive within 5-7 days. Checked with sleet on 1April. Seller says will receive latest Saturday on 2 April. Inquire again on 4 April why have not received and item status still not shipping on delivery. Suddenly stays change to status on delivery. No updates on between. Did not inform why delayed. No sorry nothing. This is not the way to do business. Won’t buy again even on discount. Rather give the business to other more responsible sellers Answer : [Re] Inquiry related delivery from zegravHi seller, pls advise expiry for 15 sachet packs. thks. Answer : [Re] Inquiry for the item from infoDear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.
Answer : [Re] Inquiry for the item from agneskehQuestion : [Re] Inquiry for the item from agneskehAnswer : [Re] Inquiry for the item from agneskehThe milo manufactured in which country? Answer : [Re] Inquiry for the item from yeanhwee0421Dear customer, all are made in Singapore, except for Australian Receipe, which is made in Australia. Thank you. When will you restock ‘made in Australia’? Thanks Answer : [Re] Inquiry for the item from whatlahhhDear customer, this item is currently out of stocks at Nestle Singapore. We are not certain on the next batch arrival, but do check back a week later. Thank you. Answer : [Re] Inquiry for the item from CookieAnswer : [Re] Inquiry for the item from fransjjQuestion : [Re] Inquiry for the item from fransjjAnswer : [Re] Inquiry for the item from fransjjmay i know the expiry date for 1.1kg Australia make tks. Answer : [Re] Inquiry for the item from cindyleewhDear customer, we can only guarantee you a shelf life of approximately 3 months from delivery date.
Thank you. Answer : [Re] Inquiry for the item from YeoHi seller, may I know when will your Restock of Australia powder sachets? Answer : [Re] Inquiry for the item from Me_eat_meeHi customer, thank you for your enquiry. We will be re-stocking Milo Aust powder sachets next week. Do check back on Wednesday, thank you! Jus to check its made in australia Answer : [Re] Inquiry for the item from kripa_k21Dear customer, this is made in Singapore.
Thank you. Hi Seller,
When will you restock ‘made in Australia’? Thanks Answer : [Re] Inquiry for the item from tinatan9Dear customer, please kindly check back again next week.
Thank you. Question : [Re] Inquiry for the item from tinatan9Checked today - still not available. Kindly inform when it’s in stock. Thanks Answer : [Re] Inquiry for the item from tinatan9Dear customer, we have available stock now. Please kindly check back again.
Thank you. Answer : [Re] Inquiry for the item from eureka_lthi, do you still have the product? and when is the expiry date? thank you Answer : [Re] Inquiry for the item from yco****Dear customer, we still have stocks avaialble.
The usual expiry date is 6 months after manufacturing date.
Thank you. Answer : [Re] Inquiry for the item from sea****Question : [Re] Inquiry for the item from sea****Answer : [Re] Inquiry for the item from sea****Answer : [Re] Inquiry for the item from yin****Question : [Re] Inquiry for the item from yin****Answer : [Re] Inquiry for the item from jli****Hi, do u ship to oversea? Answer : [Re] Inquiry related delivery from wei****Dear customer, we apologise for the late response. Currently we do not recommend shipping overseas, as delivery may be delayed due to the current lockdown situation.
Thank you. Expiry date of 1.25 or 900g please. Thank you! Answer : [Re] Inquiry for the item from dea****Hi customer, new batch of goods arrive our warehouse weekly. All products have at least 6 month expiry. thank you. Hi Seller, my order 318767821 has not been delivered for more than a week. If it is still in your delivery van, it will have spoilt under the heat. Please refund my money since you are not delivering the goods. Thank you. The 1.25 kg tin comes with free 450g? Answer : [Re] Inquiry for the item from lyn****Hi customer, we regret to inform you that the promo pack with free 450g has ended. thank you. Is there free 450g if I get the 1.25kg Milo? Answer : [Re] Inquiry for the item from Cas****Hi customer, sorry this promo pack has now been sold out. thank you. Hi will the 1.2kg tin be back in stock Answer : [Re] Inquiry for the item from kri****Dear customer, we have available stock for the 1.25kg tin. Thank you. Hi...when will there be 1.25kg tins stocks available? Thanks. Answer : [Re] Inquiry for the item from sou****Dear customer, we currently have available stock for 1.25kg tins. Thank you. Do you still have the free 450g promo as shown in the photo? How come I didnt receive my free 450g Answer : [Re] Inquiry for the item from sha****Dear customer, we apologise for the late response. We have checked the order records and it does not show that you have included the free 450g in your order. Thank you. Do you still give the Free 450g if 1.25kg Australia Recipe is purchased? Answer : [Re] Inquiry for the item from lun****Hi customer, the promo pack for free 450g has ended. Thank you. Hi seller,
Will there be 1.25kg +450g available? Answer : [Re] Inquiry for the item from lay****Hi customer, sorry this promo pack has ended. Thank you! Will restock the 1.25kg +450g again /soon? Answer : [Re] Inquiry for the item from may****Hi customer, this promo pack has ended. Thank you. Question : [Re] Inquiry for the item from may****Dear customer, we currently do not have any plans to restock for 1.25kg + 450g. Thank you. Answer : [Re] Inquiry related delivery from 245****Question : [Re] Inquiry related delivery from 245****Answer : [Re] Inquiry related delivery from 245****Hi if I purchase the 1.25kg tin milo, do I still able to get the 450g free tin? Tks Answer : [Re] Inquiry for the item from emi****Dear customer, there should be an option that includes the free 450g tin. Thank you. Answer : [Re] Inquiry related cancel and refund from ala****May I know the expiry date of the Milo Australian recipe in1.25kg? Thank you Answer : [Re] Inquiry for the item from lia****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Hi, whats the expiry date for 1.25kg milo tin? Answer : [Re] Inquiry for the item from rab****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team I did not receive free gift happycall. Please help. Answer : [Re] Inquiry for the item from pat****Hi customer, kindly go to https://www.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=191593 and click on the redemption button. After doing so, do go to https:/www.qoo10.sg/gmkt.inc/My/EventList.aspx to redeem your Happycall pan under 'Nestle CNY 2020' event. Thank you! Question : [Re] Inquiry for the item from pat****This is what I see from the Link. I have no idea how to redeem it. Answer : [Re] Inquiry for the item from pat****I manage to redeem it. Thanks Question : [Re] Inquiry for the item from pat****Dear Customer, thanks for notifying us and supporting QooLife! QooLife Team Answer : [Re] Inquiry for the item from moh****Hi customer, yes milo australian recipes in this listing are halal products. thank you. Hi if i choose items with the happy call free frying with $88 purchase with the banner logo, how can I redeem the free gift? Will you be delivering the happycall frying pan along with my order? Pls advise the soonest. Answer : [Re] Inquiry from ril****Dear Customer, kindly follow the instructions on this website to redeem: https://www.qoo10.sg/sp/191593. To qualify for the redemption, your purchase needs to be above $88 or more. However, you need to wait for items status to be 'On delivery' or "Delivered' first before they being able click on the redemption button. Thank you!! QooLife Team Hi Seller,
When will the Aus recipe milo refills packs be replenish? Waiting to buy that. Answer : [Re] Inquiry for the item from eng****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Hi, ordered 2 packets of Australian Recipe Powder Refill 900G + 100g, but was sent 2 packets of the cheaper Activ-Go instead. Very disappointing experience. Can you kindly arrange an exchange to the correct products? Answer : [Re] Inquiry related return and exchange from leo****Dear Customer, we have raised your return request for order number: 306867368. Kindly wait for our delivery man to pick up the items tomorrow between 10am - 1pm. Please print the return label. Thank you! QooLife Team Question : [Re] Inquiry related return and exchange from leo****Hi, may I know if the correct items will be shipped to me? Answer : [Re] Inquiry related return and exchange from leo****Dear customer, have the wrong items been picked up? Question : [Re] Inquiry related return and exchange from leo****Hi, yes they have picked up since 22/10. Return parcel tracking number R184723SGSG. Answer : [Re] Inquiry related return and exchange from leo****Question : [Re] Inquiry related return and exchange from leo****Dear Customer, we have just sent you the ordered items. You should receive it within 3-5 days. Thank you! QooLife Team Hi, could you restock australia milo 1.25kg+450g pls? Would like to purchase during 10.10 sales tmr. Answer : [Re] Inquiry for the item from rab****Dear Customer, we won't be restocking this item again. Thank you!! QooLife Team Question : [Re] Inquiry for the item from rab****Hi, what about 1.25kg? Can you restock today? Answer : [Re] Inquiry for the item from rab****Dear Customer, we won't be restocking australia milo anymore. We will sell what is left on the website. Thank you! QooLife Team Answer : [Re] Inquiry for the item from mam****Question : [Re] Inquiry for the item from mam****Answer : [Re] Inquiry for the item from mam****Hello, may i know what is the expiry date of the milo and where is it manufactured. Thanks Answer : [Re] Inquiry for the item from mic****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. We get our stocks from the local office. Thanks! QooLife Team Question : [Re] Inquiry for the item from mic****Dear QooLife Team,
Thanks for your reply. Answer : [Re] Inquiry for the item from mic****Dear Customer, you're welcome!! QooLife Team Understand u hv promo "Free Happy Call". My purchase is $90+, yet I can't see any Free Gift given.
Pls advise Answer : [Re] Inquiry for the item from mon****Hello, pls send us your cart number under a private message. Thank you :) Answer : [Re] Inquiry for the item from 260****Hi when is the expiry date for the milo 900g? I want to know so i can whether to buy in bulk again. Answer : [Re] Inquiry for the item from sea****Also is there any seller coupon i can apply for the bulk milo? Last year i bought from u guys after discount is $9 now after discount is $10.50. Question : [Re] Inquiry for the item from sea****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from
the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Kindly check on QooLife page on the shopping coupons. Thanks! QooLife Team
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![[RB Health] CARTON DEAL: 6 x Dettol Laundry sanitizer fresh pine 1.2L + 300ml](https://gd.image-gmkt.com/li/352/530/1642530352.g_260-w-st_g.jpg) - [RB Health] CARTON DEAL: 6 x Dettol Laundry sanitizer fresh pine 1.2L + 300ml
- Item Q&A
| Hi, may I check the expiry date for the Dettol thanks! Answer : [Re] Inquiry for the item from Yexpiry date far as stocks are fresh
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![[NESTLE] Mashed Potatoes + Maggi Pasta! BUNDLE OF 8!](https://gd.image-gmkt.com/li/482/162/1404162482.g_260-w-st_g.jpg) - [NESTLE] Mashed Potatoes + Maggi Pasta! BUNDLE OF 8!
- Item Q&A
| Answer : [Re] Inquiry for the item from joyceThe product is available delivery to Hong Kong? Answer : [Re] 來自bri1206的關於配送的諮詢。Hi customer, we are sorry to inform you that overseas delivery is not available at the moment. Thank you Answer : [Re] Inquiry related delivery from joan_footprints93Question : [Re] Inquiry related delivery from joan_footprints93Answer : [Re] Inquiry related delivery from joan_footprints93Question : [Re] Inquiry related delivery from joan_footprints93Answer : [Re] Inquiry related delivery from joan_footprints93Question : [Re] Inquiry related delivery from joan_footprints93Answer : [Re] Inquiry related delivery from joan_footprints93Question : [Re] Inquiry related delivery from joan_footprints93Answer : [Re] Inquiry related delivery from joan_footprints93Question : [Re] Inquiry related delivery from joan_footprints93Answer : [Re] Inquiry for the item from hon****Hi Seller, when will the Swiss chess in stock? Hi, do you have stock for the spicy alfredo? Answer : [Re] Inquiry for the item from and****Hi customer, sorry this flavour is not available. thank you! Answer : [Re] Inquiry for the item from cme****Hi i ordered this on 7apr my order no is 134060004, kindly ship out soon thank you. Hi, could you update your stocks. Every time I want to order I'm.told certain itemnot enough a d I dint know which so cant make change. Answer : [Re] Inquiry for the item from pei****Hi customer, sorry for the inconsistency of the stocks. We currently have some flavours that are available now, if you are keen. thank you. Is delivery still possible for these items this week? May I know the expiry date of the product? Answer : [Re] Inquiry for the item from ban****Dear customer, the expiry date is usually 6 months from manufacturing date. Thank you. Ordered on 12 Feb. When are you going to deliver the mashed potatoes? (Bundle of 8) Answer : [Re] Inquiry related delivery from opt****Dear customer, sorry for the late reply. Could you give us your order no.? Thank you. Are there stocks for sour cream flavour ? I can select them but can’t proceed to payment as it shows that there is only 1 left. Pls update the stock availability. Thx Answer : [Re] Inquiry for the item from 234****Hi customer, new stocks will be arriving end this week. Do keep a look out! Thank you. Answer : [Re] Inquiry for the item from Smo****Hi, do you have the other free Happycall wok with purchase above $138? Answer : [Re] Inquiry for the item from pre****Dear Customer, we onlt have one happycall pan listed on the website for you to see. Thank you!! QooLife Team Dear Seller,
May I know what are the expiry dates of your stocks for Mashed Potato Jalapeno and Mashed Potato Peas & Carrots?
Please reply ASAP as I'll like to place my order by 3 July, tomorrow.
Thank you. Answer : [Re] Inquiry for the item from jut****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team Answer : [Re] Inquiry for the item from bes****
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![[TSP] SongHe - Glutinous Rice 5KG](https://gd.image-gmkt.com/li/128/281/1580281128.g_260-w-st_g.jpg) - [TSP] SongHe - Glutinous Rice 5KG
- Item Q&A
| Answer : [Re] Inquiry for the item from Tianlong369Question : [Re] Inquiry for the item from Tianlong369Answer : [Re] Inquiry for the item from Tianlong369Question : [Re] Inquiry for the item from Tianlong369Answer : [Re] Inquiry for the item from Tianlong369Hi may I know when you restock as I need more than the qty bal as left now. Thank you. Answer : [Re] Inquiry for the item from Tianlong369Dear Customer, the restock will be on 14 May.
Thank you! Answer : [Re] Inquiry for the item from CrystallineHi may I know when will you be restocking? Answer : [Re] Inquiry for the item from jas2u2001Dear Customer, the stock will be back on 07 May.
Thank you Question : [Re] Inquiry for the item from jas2u2001Ok tyvm. Wil monitor closely then order. Have a great 5.5. Answer : [Re] Inquiry for the item from jas2u2001Answer : [Re] Inquiry for the item from biby_kungAnswer : [Re] Inquiry for the item from ElaineQuestion : [Re] Inquiry for the item from ElaineAnswer : [Re] Inquiry for the item from ElaineHi Seller, May I know if this glutinous rice is the short grain, or the long grain? Answer : [Re] Inquiry for the item from gankimhongDear Customer, Song He Glutinous Rice is considered as short grain, It is sticky yet does not stick to your teeth the grains are opaque and is especially sticky when cooked.
Thank you very much.
If I order by prime today, will i be able to receive tomorrow? Answer : [Re] Inquiry for the item from Jul****Dear customer, you should receive your order by today or tomorrow.
Thank you. May I know when is the restock? Answer : [Re] Inquiry for the item from rac****Dear Customer, the stock will be arrived on next week.
Thank you. Heo going to restock soon? Answer : [Re] Inquiry for the item from che****Dear Customer, sorry for the late reply. the stock will be back on next week.
Thank you. Hi.. do you have 2.5 kg glutinous rice? Answer : [Re] Inquiry for the item from joa****Dear Customer, apologies that we don't carry that. It's just 5kg. Thank you! QooLife Team Answer : [Re] Inquiry related delivery from oki****Question : [Re] Inquiry related delivery from oki****Answer : [Re] Inquiry related delivery from oki****Question : [Re] Inquiry related delivery from oki****Answer : [Re] Inquiry for the item from Yan****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team Answer : [Re] Inquiry for the item from tan****Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team
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![[RB Health] BUNDLE OF 2l Dettol Trigger Spray Series 500ml](https://gd.image-gmkt.com/li/558/824/1295824558.g_260-w-st_g.jpg) - [RB Health] BUNDLE OF 2l Dettol Trigger Spray Series 500ml
- Item Q&A
| Hi,
I'm confused about the actual quantity. It says 2 in the title but it asks for a minimum purchase of 3. So total number provided will be 6 for $16++? Answer : [Re] Inquiry for the item from alvinAnswer : [Re] Inquiry for the item from fooirisHi, when will you restock for bathroom cleaner spray? Answer : [Re] Inquiry for the item from robinjack1982we are unsure when it will come back in stock. Answer : [Re] Inquiry for the item from cyn****Answer : [Re] Inquiry for the item from Che****Question : [Re] Inquiry for the item from Che****Answer : [Re] Inquiry for the item from Che****Hi will u restock the item? When will you restock Dettol Trigger Surface Cleaner? Hi pls advise when is the Surface cleaner available? Hi I have indicated clearly to send it to another address but you did not follow. Please take it back n send it to the right address Answer : [Re] Inquiry for the item from vin****Hi, when will you restock Dettol Trigger Surface Cleanser? Answer : [Re] Inquiry for the item from wen****we are working with the supplier to get a restock. as of now, no news. Hi the description says to not use it on fabric, fabrics as in clothes, sofa that is made in fabrics? Answer : [Re] Inquiry for the item from bre****Dear Customer, it is not suitable for those items. Thank you! QooLife Team Answer : [Re] Inquiry for the item from cyn****Question : [Re] Inquiry for the item from cyn****Answer : [Re] Inquiry for the item from cyn****Question : [Re] Inquiry for the item from cyn****Answer : [Re] Inquiry for the item from cyn****May I know when the stocks will be replenished?
What is the leadtime if we place the order? Answer : [Re] Inquiry for the item from god****Dear customer, we have an update on an estimate time of arrival for the Dettol. The item is estimated to arrive in mid to end Feb. As a result, we are unable to fulfil the order till then.
We deeply apologise for this disappointment
Answer : [Re] Inquiry for the item from Spa****Hello seller why out stock,how I purchase?? Answer : [Re] 关于商品261****会员的咨询Dear Customer, we have stocks for it at the warehouse now. Kindly place your orders. Thank you!! QooLife Team Hello seller why out stock,how I purchase?? Answer : [Re] Inquiry for the item from jac****Dear Customer, we have stocks for it at the warehouse now. Kindly place your orders. Thank you!! QooLife Team
Answer : [Re] Inquiry for the item from tig****Hi, would there be any restocks for any of the items soon? :) thank you Answer : [Re] Inquiry for the item from Smi****Dear Customer, we will restock this item by this week. Keep a lookout for it! Thank you! QooLife Team Hi, would there be any restocks for any of the items? Thanks! Answer : [Re] Inquiry for the item from jes****Dear Customer, this item should be here tomorrow. Thank you! QooLife Team
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![[Chip Seng Impex]Golden Eagle FRESH RED/BROWN JASMINE RICE 5KG](https://gd.image-gmkt.com/li/718/802/1628802718.g_260-w-st_g.jpg) - [Chip Seng Impex]Golden Eagle FRESH RED/BROWN JASMINE RICE 5KG
- Item Q&A
| Please let me know the expiry date of current stock and the country of origin. Thanks. Answer : [Re] Inquiry for the item from joyqpietyDear Customer, the country of origin is Thailan and min shelf life is 6 mths.
Thank you Question : [Re] Inquiry for the item from joyqpietyAnswer : [Re] Inquiry for the item from joyqpietyAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from TanQuestion : [Re] Inquiry for the item from TanAnswer : [Re] Inquiry for the item from cloveeiWhen will you have stock of red brown rice? Answer : [Re] Inquiry for the item from pol****Dear customer, please check back again at the end of the week. Thank you. Is this brand of rice from Thailand or Vietnam?
Please advise.
Thank you! Answer : [Re] Inquiry for the item from fei****Dear customer, this brand of rice is from Thailand. Thank you. Answer : [Re] Inquiry for the item from lua****When will your new stock arrive Answer : [Re] Inquiry for the item from lua****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Answer : [Re] Inquiry for the item from wen****Question : [Re] Inquiry for the item from wen****Answer : [Re] Inquiry for the item from wen****Answer : [Re] Inquiry for the item from liq****Dear Customer, we will restock the item soon. The stocks should reach our warehouse by next week. Thank you!! QooLife Team Answer : [Re] Inquiry for the item from Wlw****Hi, when will restock the red rice? Answer : [Re] Inquiry for the item from how****Dear Customer, the new stocks have arrived. Kindly place your order soon. Thank you!! QooLife Team Is red brown rice the same as red rice ? Answer : [Re] Inquiry for the item from lua****Dear Customer, we believe that the red rice is the same red rice that you see. Just that, in this case, it's a mixture with brown rice. Thanks! QooLife Team Hi seller, when will restock this? thank you Answer : [Re] Inquiry for the item from eve****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team Hi, when will the new stock arrived? Answer : [Re] Inquiry for the item from 244****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse soon. Thank you! QooLife Team Hi, is this brown/red rice organic? Answer : [Re] Inquiry for the item from tam****Dear Customer, we don't think that it is organic but the item is packed in a vacumn pack. Thank you! QooLife Team Answer : [Re] Inquiry for the item from 239****Answer : [Re] Inquiry for the item from may****Answer : [Re] Inquiry for the item from wen****When is the stock for Brown rice available? Answer : [Re] Inquiry for the item from jan****Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. Thank you! QooLife Team Answer : [Re] Inquiry for the item from Mel****Question : [Re] Inquiry for the item from Mel****Answer : [Re] Inquiry for the item from Mel****Answer : [Re] Inquiry for the item from Wlw****Answer : [Re] Inquiry for the item from han****Question : [Re] Inquiry for the item from han****Answer : [Re] Inquiry for the item from hap****Hi Hi seller when got brown rice stock coming in ?! Answer : [Re] Inquiry for the item from jac****Dear Customer, the new stocks have been ordered and we're waiting for their shipment now. ETA of the products arriving is within these 3 days. Do keep an eye on the stocks! Thank you! QooLife Team
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![[RB HEALTH] DETTOL ANTIBACTERIAL WET WIPES 40S - BUNDLE OF 2](https://gd.image-gmkt.com/li/493/265/1588265493.g_260-w-st_g.jpg) - [RB HEALTH] DETTOL ANTIBACTERIAL WET WIPES 40S - BUNDLE OF 2
- Item Q&A
| Hi, Im looking at 500 packs of dettol wet wipes (40 sheets), Do you do bulk purchase? Answer : [Re] Inquiry for the item from lamliting1994We can do bulk purchase but price stays the same. Question : [Re] Inquiry for the item from lamliting1994Answer : [Re] Inquiry for the item from lamliting1994Question : [Re] Inquiry for the item from lamliting1994so its $1437.50? what about deliver? Answer : [Re] Inquiry for the item from lamliting1994Question : [Re] Inquiry for the item from lamliting1994but it will take 4-7 days to deliver cos we will only procure the stocks after u order Answer : [Re] Inquiry for the item from lamliting1994noted. so if i order where do i go through?
Question : [Re] Inquiry for the item from lamliting1994You may purchase from this listing :) Answer : [Re] Inquiry for the item from lamliting1994i just select 250 in qty? Question : [Re] Inquiry for the item from lamliting1994Answer : [Re] Inquiry for the item from lamliting1994Do let us know after u purchase so we can arrange for your order to be delivered by mid next week. Question : [Re] Inquiry for the item from lamliting1994Answer : [Re] Inquiry for the item from lamliting1994Hi, sorry i just realised, There is additional of 7.35? Question : [Re] Inquiry for the item from lamliting1994oh, sorry. my mistake. i just dont select will do! sorry! Answer : [Re] Inquiry for the item from lamliting1994Yes you dot have to add on :) Hi, can I know when is the expiry date? Answer : [Re] Inquiry for the item from bzwithlifestocks are entering the warehouse this friday.. so it will be fresh stocks. Morning SELLER
Is it $10 for buy 1 (bundle of 2) get 1 free (bundle of 2) ?
Total will received 4 packs x 40s?
TQ 🙏 Answer : [Re] Inquiry for the item from vl98_hl69Dear customer, it is $10 for a total of 2 packs x 40s.
Thank you. Question : [Re] Inquiry for the item from vl98_hl69Thanks for the clarification and prompt response 👍 Answer : [Re] Inquiry for the item from vl98_hl69Answer : [Re] Inquiry related delivery from toa****Question : [Re] Inquiry related delivery from toa****Answer : [Re] Inquiry related delivery from toa****Question : [Re] Inquiry related delivery from toa****Answer : [Re] Inquiry related delivery from toa****Hello. I have ordered since last and there have been no updates. Are there still stock and how long will delivery take? Answer : [Re] Inquiry related delivery from pan****Dear customer, we have an update on an estimate time of arrival for your Dettol order. Your item is estimated to arrive in mid to end Feb. As a result, we are unable to fulfil the order till then. We understand that this waiting time may not be acceptable to you, as such, we would urge you to cancel your order under "My Orders".
We deeply apologise for this disappointment Ordered last week no respond no update no reply??? Are you closed still? Answer : [Re] Inquiry for the item from 261****Dear customer, we have an update on an estimate time of arrival for your Dettol order. Your item is estimated to arrive in mid to end Feb. As a result, we are unable to fulfil the order till then. We understand that this waiting time may not be acceptable to you, as such, we would urge you to cancel your order under "My Orders".
We deeply apologise for this disappointment Seller did not provide update for item ordered a week ago. Unsure if there is stock at all. Answer : [Re] Inquiry related delivery from sh.****Dear customer, we have an update on an estimate time of arrival for your Dettol order. Your item is estimated to arrive in mid to end Feb. As a result, we are unable to fulfil the order till then. We understand that this waiting time may not be acceptable to you, as such, we would urge you to cancel your order under "My Orders".
We deeply apologise for this disappointment
Do you have the following items in stock and how much is it if we buy in bulk:
- Dettol Mini Sanitizer
- Dettol pocket size antibacterial wet wipes
Thanks
Michelle Answer : [Re] Inquiry for the item from 235****Dettol Mini Sanitizer & 10s per pack dettol antibacterial wet wipes Question : [Re] Inquiry for the item from 235****Dear customer, we have an update on an estimate time of arrival for your Dettol order. Your item is estimated to arrive in mid to end Feb. As a result, we are unable to fulfil the order till then. We understand that this waiting time may not be acceptable to you, as such, we would urge you to cancel your order under "My Orders".
We deeply apologise for this disappointment What is the expiry for the 50pcs per pack ??? Answer : [Re] Inquiry for the item from sun****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team Hi when is the expiry for the wipes 50s? Answer : [Re] Inquiry for the item from kid****Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team
|
 - Kimberly Clark 1 x CARTON SALE: Huggies Naturemade Platinum Diapers/ Pants
- Item Q&A
| NON-NATUREMADE PLATINUM PANTS 4 x 33s
And this is what size ya Seller?? 33s <— is it S? But i want M how?
And ang soon you will have promotion price? 😂 i wait too Answer : [Re] Inquiry for the item from extraordinary_bellaThis is Size M! We will amend accordingly I wanted to buy the Non-naturemade , i want Platinum Pants size M is it this in the attach picture correct ? But is seem like write size S , there’s no size M Answer : [Re] Inquiry for the item from extraordinary_bellaYes this is the correct option! We have amended the option to include the size. Thank you for pointing out :) Answer : [Re] Inquiry for the item from jerlynganQuestion : [Re] Inquiry for the item from jerlynganAnswer : [Re] Inquiry for the item from jerlynganHi there, i have purchased the diapers on 26th april. May i check when will it be delivered as current status is still preparing whereby i chose prime delivery. Thank you! Answer : [Re] Inquiry related delivery from tsdear customer we are sorry for the delay,you sld rcv by this weekend if u chose prime next day, but on monday if u chose prime today..qxpress has been delaying primetoday orders due to high vol Answer : [Re] Inquiry related return and exchange from L Sheng XianQuestion : [Re] Inquiry related return and exchange from L Sheng XianAnswer : [Re] Inquiry related return and exchange from L Sheng XianQuestion : [Re] Inquiry related return and exchange from L Sheng XianAnswer : [Re] Inquiry related return and exchange from L Sheng XianQuestion : [Re] Inquiry related return and exchange from L Sheng XianAnswer : [Re] Inquiry related return and exchange from L Sheng XianQuestion : [Re] Inquiry related return and exchange from L Sheng XianAnswer : [Re] Inquiry related return and exchange from L Sheng XianQuestion : [Re] Inquiry related return and exchange from L Sheng XianAnswer : [Re] Inquiry related return and exchange from L Sheng XianQuestion : [Re] Inquiry related return and exchange from L Sheng XianAnswer : [Re] Inquiry related return and exchange from L Sheng XianQuestion : [Re] Inquiry related return and exchange from L Sheng XianAnswer : [Re] Inquiry related return and exchange from L Sheng XianQuestion : [Re] Inquiry related return and exchange from L Sheng XianHello, i ordered the diapers on 26th April, may i know when the diapers be delivered? :) Answer : [Re] Inquiry related delivery from taniasim1The one xxl pants + wipe is nature made too Answer : [Re] Inquiry for the item from qiiaiiyuuThe one xxl pants + wipe is nature made too Answer : [Re] Inquiry for the item from qiiaiiyuuAnswer : [Re] Inquiry related delivery from maslindauwcAnswer : [Re] Inquiry for the item from PoppyHi, can check when the XXL pants will restock? Thanks 😊 Answer : [Re] Inquiry for the item from caroltcm84it is available for purchase :) Answer : [Re] Inquiry for the item from saraAnswer : [Re] Inquiry for the item from krisTAPE S size is it got stocks Answer : [Re] Inquiry related delivery from Boarding.ek404fWhen you restock diaper XL Answer : [Re] Inquiry for the item from icucicuWhen will naturemade L size diapers stock be available? Answer : [Re] Inquiry for the item from graceyhoeldo check, it has been restocked :) Hi, i would like to know non nature made pants in the add on sections manufactured date Answer : [Re] Inquiry for the item from rachelrajkumarsorry we are unable to advise, kindly order only if u r comfortable with it Hi in the add on it says 4 x platinum pants -M 33S +32.50
Does this means I will get 4 pkts of 33 pcs pants? Answer : [Re] Inquiry for the item from rachelrajkumarAnswer : [Re] Inquiry for the item from RiaBought on 24 March. Was informed that I will receive within 5-7 days. Checked with sleet on 1April. Seller says will receive latest Saturday on 2 April. Inquire again on 4 April why have not received and item status still not shipping on delivery. Suddenly stays change to status on delivery. No updates on between. Did not inform why delayed. No sorry nothing. This is not the way to do business. Won’t buy again even on discount. Rather give the business to other more responsible sellers Answer : [Re] Inquiry related delivery from zegravIt has been more than a week and I have yet receive the items that I ordered. Claimed to receive on Sat, 2 Apr but no receipt. Other customers claim to receive their items very quickly but no receipt at our end have inconvenience us. Answer : [Re] Inquiry related delivery from zegravHi I only notice you shipped after I messaged you again today. No updates on what is going on just leaving me hanging. Just tell me am I going to receive my item today. Question : [Re] Inquiry related delivery from zegravI have trusted that you will deliver on Saturday and have been waiting for my diapers. Now I have run out I have no choice but to go out to the supermarket to buy them now. This really inconvenienced me. Never going to buy from you shop again. Totally irresponsible behavior. This is not how you do business. No sorry nothing. Answer : [Re] Inquiry related delivery from zegravHi, M naturemade still have? Answer : [Re] Inquiry for the item from nestano5Hi,
What is the size for non- nature made pant diaper in your option list? 4 × 33pcs...is that size M? Answer : [Re] Inquiry for the item from ailingliowYes it is size M. Sorry for miscomm. Where is huggies nature made newborn size made in? Answer : [Re] Inquiry for the item from Nalahuggies naturemade is made in china ;0 Question : [Re] Inquiry for the item from NalaAnswer : [Re] Inquiry for the item from NalaAnswer : [Re] Inquiry for the item from jeffcrazeWhen is XXL pants Stock arriving? Answer : [Re] Inquiry for the item from Leeyinit will arrive later this week or next week. Answer : [Re] Inquiry related delivery from veronicakokyeevonAnswer : [Re] Inquiry for the item from jonardzjonardzHi there, when will pants be restock? Answer : [Re] Inquiry for the item from nestano5do check back, it is avail :) Answer : [Re] Inquiry related delivery from SamanthaAnswer : [Re] Inquiry for the item from jerlynganQuestion : [Re] Inquiry for the item from jerlynganAnswer : [Re] Inquiry for the item from jerlynganQuestion : [Re] Inquiry for the item from jerlynganWhen will you restock pants L and XL? Answer : [Re] Inquiry related delivery from zaynedear customer, there are stocks. kindly check :) Answer : [Re] Inquiry related delivery from libra83squirrelHi the promotion is until today for the Similac sample,why is there no more option for the free sample? Answer : [Re] Inquiry for the item from jessieHi where is the Huggies plantinum diaper made in? Hi, may I know still come with free similac sample? Answer : [Re] Inquiry for the item from VinciHi, will there be restock for L pants? Answer : [Re] Inquiry for the item from jujowongAnswer : [Re] Inquiry for the item from DANAnswer : [Re] Inquiry related delivery from ee_uzeCan you Confirm again it's 3 Packs of 60 pcs each for NB Diapers Answer : [Re] Inquiry for the item from rifaquatNEWBORN NATUREMADE 60pcs x 3packs (180pcs) It has been coming to 2 weeks! Can you please deliver the items ASAp! Answer : [Re] Inquiry related delivery from TingQuestion : [Re] Inquiry related delivery from TingWhen will you deliver the items? Answer : [Re] Inquiry related delivery from TingQuestion : [Re] Inquiry related delivery from TingIt is not showing that shipping is in progress still. Can you confirm it will be delivered tomorrow? Answer : [Re] Inquiry related delivery from TingHi customer, may we have your order no. to check? Question : [Re] Inquiry related delivery from TingAnswer : [Re] Inquiry related delivery from TingThis order is being packed and awaiting ship out. Delivery should reach you tmr. Thank you. Answer : [Re] Inquiry for the item from SamanthaHi, can I mix 2packs of NB and 1pack of S size? Answer : [Re] Inquiry for the item from daniel_siswandiapologies u are unable to do so Answer : [Re] Inquiry for the item from diapercakessingaporeHi there. XL naturemade pants still available? Answer : [Re] Inquiry for the item from NuramirashahHi ,
When will the Huggies platinum pants be available ? Answer : [Re] Inquiry for the item from LandyWhen will the Huggies platinum pants for XXL be available? Question : [Re] Inquiry for the item from Landyit will be avail on 6th :) Answer : [Re] Inquiry for the item from LandyQuestion : [Re] Inquiry for the item from LandyWe are getting a fresh shipment today. Pls check back in the evening. Answer : [Re] Inquiry for the item from LandyJust nowI checked, there are still no XXL size pants Question : [Re] Inquiry for the item from Landyplease check back and it will update once avail Hi, when will stock up the naturemade pants for M size? Answer : [Re] Inquiry for the item from mei_xuan26Do check.. it is available now :) Hi when will have stock for XL naturemade pants? Answer : [Re] Inquiry for the item from verlyn99Answer : [Re] Inquiry related delivery from MhQuestion : [Re] Inquiry related delivery from MhAnswer : [Re] Inquiry related delivery from MhHi,
I have accidentally selected diaper instead of pants. It was an honest oversight and will appreciate if i can change the diapers to pants. Can let me know if i can make the exchange? Answer : [Re] Inquiry related return and exchange from sherlyn.ng40There will be a charge for $4.50 per trip to collect and redeliver the items, totalling $9. Please confirm you wld like to proceed. Question : [Re] Inquiry related return and exchange from sherlyn.ng40Answer : [Re] Inquiry related return and exchange from sherlyn.ng40We have sent a qpay request. kindly make payment and send us a screenshot for fast processing :) Question : [Re] Inquiry related return and exchange from sherlyn.ng40Answer : [Re] Inquiry related return and exchange from sherlyn.ng40May i know when will the exchange take place? Question : [Re] Inquiry related return and exchange from sherlyn.ng40Dear customer, we have arranaged for the pickup.
It should reach you tomorrow, 17th Nov from 10:00~19:00.
Thank you. Answer : [Re] Inquiry related return and exchange from sherlyn.ng40Hi, the person have picked up the item. May I know when can i get the exchanged item? Question : [Re] Inquiry related return and exchange from sherlyn.ng40Dear customer, we will arrange for the Naturemade Pants Large 44pcs x 3 packs to be sent to you.
You should receive it within 2-3 working days.
Thank you. Hi, when atlre are going to ship out my order? Answer : [Re] Inquiry related delivery from xufengriyaDear customer, we are very sorry about the delay.
Your order is currently on the way and you should receive it by today or tomorrow.
This is your tracking no.: SGP166408347
Thank you. Hi free gift promo over? Item was in cart for 2 days but I forgot... Today wana check out no more free gift? 😂 Answer : [Re] Inquiry for the item from llengz82Answer : [Re] Inquiry related delivery from adeline_tangAnswer : [Re] Inquiry for the item from Pdeva23Yes. do check the listing :) Hi seller, when will you restock 1 carton diaper tape L size? Answer : [Re] Inquiry for the item from faye_wlibraDear customer, we are no longer restocking Diaper Tape size L as that is the old stock that has been discontinued.
Please kindly refer to the new stock which is the Naturemade Diapers size L.
Kindly rest assure that the new launch is the same as the old stock.
Thank you. Question : [Re] Inquiry for the item from faye_wlibraThen when will you restock Naturemade diaper size L. Answer : [Re] Inquiry for the item from faye_wlibraDear customer, we have checked and currently only have stock for Size S Naturemade Diapers.
We do not know of the eta for the size L at the moment, as the supplier side is also out-of-stock.
Please kindly check back again next month.
Thank you. Question : [Re] Inquiry for the item from faye_wlibraAnswer : [Re] Inquiry for the item from faye_wlibraAnswer : [Re] Inquiry for the item from hanisifaqisyaHi. Will there be a restock for naturemade newborn diapers? Answer : [Re] Inquiry for the item from elainetianleoDear customer, can we kindly ask you to specify which item you are asking about?
The 30pcs x 6 packs or 60pcs x 3 packs?
Thank you. Question : [Re] Inquiry for the item from elainetianleoHi. It’s 60pcs x 3 packs. Answer : [Re] Inquiry for the item from elainetianleoDear customer, there is no restock for now as this is out-of-stock at the supplier's side.
Thank you. Hi, I would like to know what do you mean by XL natural made and XL + bamboo set? What is the difference?
Hope to hear from you soon, thank you. Answer : [Re] Inquiry for the item from moomoo_09bamboo set is a gift with purchase. it is a bamboo cutlery set :) Question : [Re] Inquiry for the item from moomoo_09Answer : [Re] Inquiry for the item from moomoo_09When will M size nature made diapers be restocked? Answer : [Re] Inquiry for the item from ngws33Dear customer, we are currently out of stock for the M size naturemade Diapers.
Thank you. Answer : [Re] Inquiry for the item from chew_elysiaQuestion : [Re] Inquiry for the item from chew_elysiaAnswer : [Re] Inquiry for the item from chew_elysiaWill the naturemade size L be restocked? Answer : [Re] Inquiry for the item from dazi233Naturemade Diaper L will be available some time next week Answer : [Re] Inquiry for the item from DavePlease send the two gift sets as advertised. Otherwise, Kindly arrange the return and refund of the two cartoon boxes.
Thanks Answer : [Re] Inquiry related cancel and refund from DhrubaDear customer, please kindly provide us images of the items received and the waybill label (sticker pasted on the delivered parcel with your address on it).
Thank you. Question : [Re] Inquiry related cancel and refund from DhrubaDear customer, please kindly ignore the previous message.
We have checked your order records and realised that you did not pick the option with the GWP Bamboo Set (as shown below).
Type:Naturemade Pants (New Launch) / Size:4) XX-LARGE NATUREMADE 26pcs x 4packs (104 pcs)(+S$9) / 40% second carton:none / ACKNOWLEDGMENT:3-5 days delivery due to recent high demand / Bamboo Set GWP:ELIGIBLE FOR NATUREMADE PANTS (SELECT CAREFULLY}
We have delivered your items correctly.
Thank you. Answer : [Re] Inquiry related cancel and refund from DhrubaThanks for your reply. However, I do not agree with you. As I DID select the same order with "Bamboo set GWP". Please check the attachment. Therefore, I look forward to receiving the gift of two sets or arrange a return and refund of the orders. I can see similar offers in other places as well. If you do not agree to deliver as per the order and the advertisement, then I do not want the packages. If you do not agree to ship as per your promise and advertisement (and selection), then I do not want to buy things from you. I look forward to hearing from you further. Question : [Re] Inquiry related cancel and refund from DhrubaYou did not select the option with Bamboo Set GWP. Answer : [Re] Inquiry related cancel and refund from DhrubaPlease see the attachement.
It clearly mentioned the "Bamboo Set GWP"
Question : [Re] Inquiry related cancel and refund from DhrubaCan you please check the attachment that I uploaded above. It clearly shows
"Type:Naturemade Pants (New Launch) / Size:4) XX-LARGE NATUREMADE 26pcs x 4packs (104 pcs)(+S$9) / 40% second carton:none / ACKNOWLEDGMENT:3-5 days delivery due to recent high demand / Bamboo Set GWP:ELIGIBLE FOR NATUREMADE PANTS (SELECT CAREFULLY}"
You mentioned this as the eligibility to get the gifts. May I know what is the difference between your above mentioned criteria and the attachment (my order)? Answer : [Re] Inquiry related cancel and refund from Dhrubayou had to pick the option with the gift with purchase, hence the acknowledgment for customers to select the option carefully Question : [Re] Inquiry related cancel and refund from DhrubaIs it possible to send me the gifts for these orders if I order another package, please? Answer : [Re] Inquiry related cancel and refund from DhrubaYes, do order and let us know the order number asap. In the event that the GWP is oos, we will rcv with something else. There is a risk it may run OOS as it is moving quick. Question : [Re] Inquiry related cancel and refund from DhrubaI am going to order the following. Please confirm if I can get the two fight of :Soft fleece blanket" for these two cartoon. And additionally would you be kind enough to send two Bamboo set GWP for earlier orders together? Please confirm soon before I order. Answer : [Re] Inquiry related cancel and refund from DhrubaQprime from Singapore Gift available Self collection available
[Kimberly Clark] Kimberly Clark 1 x CARTON SALE: Huggies Platinum Diapers/ Pants
Type : Naturemade Pants (New Launch) / Size : 8) XX-LARGE 26pcs x 4packs + SOFT FLEECE BLANKET (S$9.00)
40% second carton : none / ACKNOWLEDGMENT : 3-5 days delivery due to recent high demand Question : [Re] Inquiry related cancel and refund from DhrubaIf you are kind enough, I am planning order two cartoon of the above soon. Please let me know if you could send two Bamboo set GWP for earlier order. Thanks
Answer : [Re] Inquiry related cancel and refund from DhrubaQuestion : [Re] Inquiry related cancel and refund from Dhrubaas mentioned, give us order number once ordered.. Answer : [Re] Inquiry related cancel and refund from DhrubaHi, as discussed, I have ordered for another two cartoon. Order Summary (Date : Oct 13, 2020 / Cart no. : 139641996)| Order No 329757907 Question : [Re] Inquiry related cancel and refund from DhrubaPlease double check to ship two "SOFT FLEECE BLANKET" for these two cartoons, and two "BAMBOO SET GWP" for earlier orders. Looking forward to your kind consideration. Please let me know if there is any problem with this orders. I look forward to receiving two XXL Naturemade Pants cartoon along with four gifts (two blanket for this order --and two bamboo set for earlier order). Thanks! Answer : [Re] Inquiry related cancel and refund from DhrubaQuestion : [Re] Inquiry related cancel and refund from Dhrubait has been added to ur order. u may rcv it on a separate day or separate delivery. Answer : [Re] Inquiry related cancel and refund from DhrubaQuestion : [Re] Inquiry related cancel and refund from DhrubaAnswer : [Re] Inquiry related cancel and refund from DhrubaHello, this time also the same thing happened, no gift is delivered for order 329561795...
Type:Naturemade Pants (New Launch) / Size:8) XX-LARGE 26pcs x 4packs + SOFT FLEECE BLANKET(+S$9)
40% second carton:none / ACKNOWLEDGMENT:3-5 days delivery due to recent high demand Question : [Re] Inquiry related cancel and refund from DhrubaCould you please look into?
Answer : [Re] Inquiry related cancel and refund from DhrubaAre the fits separately shipped? Question : [Re] Inquiry related cancel and refund from DhrubaPlease let me know if the "Soft fleece blanket" is separately shipped?
Answer : [Re] Inquiry related cancel and refund from DhrubaDear customer, can we kindly ask you to open the boxes and check if the fleece blankets were packed into them?
If they are not, please kindly respond to us in your latest inquiry.
Thank you. Question : [Re] Inquiry related cancel and refund from DhrubaSorry for giving you trouble. The gifts were within one cartoon. I just contacted you after not finding the gifts outside and within one cartoon. Have a great day. Thanks
Answer : [Re] Inquiry related cancel and refund from DhrubaMay I know if the bamboo set still available if I order today? Answer : [Re] Inquiry for the item from eyebaggirlyes but u will have to pick the option with bamboo set, under naturemade pants. please select carefully or u will not rcv it. As per the advertisement I was supposed to receive two gift sets. However, I have not received any of those. Please send the gifts or arrange the returns of the items. Please let me know Answer : [Re] Inquiry related return and exchange from DhrubaDear customer, we have responded to your latest inquiry.
Please kindly refer to that instead.
Thank you. Are there any new stock coming for L size tape diaper? Answer : [Re] Inquiry for the item from siewpeng.gDear customer, we no longer have any stocks for the old L Size Tape Diaper. Please kindly check out the Naturemade Diapers, they are the new stock and are the same as the old Tape Diapers.
Thank you.
hi, may i know whats the difference between xx large 26 pc x 4 packs and xx large naturemade 26 pc x 4 packs? both types have free gift? Answer : [Re] Inquiry for the item from yeemay2005Dear customer, only naturemade pants has free gift.
Thank you. Question : [Re] Inquiry for the item from yeemay2005Dear customer, naturemade version is the new launch.
Thank you. Why is the 2nd csrton for newborn more expensive than the usual price? Is there calculation error? Answer : [Re] Inquiry for the item from Ernie0304Dear customer, we have amended that error, please kindly check back again.
Thank you. Hi,
May i know the type of the 2nd box at 40% off? Is it the nature or the platinum? Answer : [Re] Inquiry for the item from Haileyd81its not the naturemade version Answer : [Re] Inquiry for the item from julia.alenaAnswer : [Re] Inquiry for the item from HeeRachelAnswer : [Re] Inquiry for the item from ChangleenahAnswer : [Re] Inquiry related delivery from Ernie0304Answer : [Re] Inquiry for the item from Sherpen_8899Question : [Re] Inquiry for the item from Sherpen_8899Hi when will there be stock for platinum pants XL? Answer : [Re] Inquiry for the item from minghui61087Dear customer, please kindly take a look at the naturemade pants they are the same as platinum pants.
It is just different as this naturemade product is a newly launched product while the platinum pants size XL has been discontinued.
Thank you. Answer : [Re] Inquiry for the item from shira_avisQuestion : [Re] Inquiry for the item from shira_avisDo you have size XXL available? Answer : [Re] Inquiry for the item from nesta_no5Yes its under Naturemade. Answer : [Re] Inquiry for the item from christan0522Dear customer, these products are manufactured in China.
Thank you. Hi there, may I know when are the pants diaper for size XXL will be restocked? Thank you. Answer : [Re] Inquiry for the item from naqilahrThe newly released version will be out by Wednesday :) Question : [Re] Inquiry for the item from naqilahrAlright thank you :) will order soon Answer : [Re] Inquiry for the item from naqilahrDear customer, thank you for the support :)
We look forward to seeing you again. There are two options for the L size tape diapers. May I know what are the difference? Both cost the same. One of them state "playbox no sticker". Not sure what this means. Answer : [Re] Inquiry for the item from ongehthe carton that it arrives in is a playbox. Ultra thin pant, Size M, is it 6-11kg? Or 6-10kg? Please advise. Thank you! Answer : [Re] Inquiry for the item from simsieweng71Dear customer, it is 6-10kg.
Thank you. Question : [Re] Inquiry for the item from simsieweng71The size is different from the supermarket? I have bought a pack, but is 6-11kg. Answer : [Re] Inquiry for the item from simsieweng71Dear customer, we will check with Kimberly Clark about this issue.
But please be rest assured that our stocks are the same as those in NTUC Fairprice and Cold Storage.
Thank you. Question : [Re] Inquiry for the item from simsieweng71Hi, thank you for your reply and hope to hear from you soon. Answer : [Re] Inquiry for the item from simsieweng71Question : [Re] Inquiry for the item from simsieweng71Dear customer, Kimberly Clark has responded and has confirmed that the stocks we have are the same as the stocks as the ones from NTUC Fairprice and Cold Storage.
It is 6-10kg.
Thank you. Answer : [Re] Inquiry for the item from simsieweng71Hi, thanks for the clarification. Question : [Re] Inquiry for the item from simsieweng71Hi seller, please check on my order 325416707, I ordered 6x30NB Diaper option (+Mamil gold sample), but only received 3x30NB diaper with mamil sample. Where are the missing 3 packs? Answer : [Re] Inquiry related return and exchange from MayDear customer, please kindly provide us images of the items received and the waybill labels (sticker pasted on the delivered parcel).
Thank you. Question : [Re] Inquiry related return and exchange from MayHi, please see attached. The sticker shows there's supposed to be 7 items and that it's 8+kg but that is not true at all.
The other shipment that arrived together with this was correct (see other screenshot, fully packed in the box and very heavy) and well received but not this order. Answer : [Re] Inquiry related return and exchange from MaySomehow it didn't attach well just now Question : [Re] Inquiry related return and exchange from MayDear customer, we have raised your case up to qxpress for further investigation and will update you as soon as they reach a resolution.
We kindly ask for your patience.
Thank you. Answer : [Re] Inquiry related return and exchange from MayThank you for the update, appreciate it. Question : [Re] Inquiry related return and exchange from MayFor reference, the box below was the other order (325416706) of 64pcs x 3 packs in original huggies packaging, while the order that had wrong quantities shipped (325416707) is the box on top, which is not the original huggies packaging box. Not sure if it matters though...please do let me know if there's additional details I can provide for your investigation. Answer : [Re] Inquiry related return and exchange from MayDear customer, thank you for your prompt response. We will let you know if we require further information and will update you soonest.
Thank you. Question : [Re] Inquiry related return and exchange from MayHi, please let me know how the investigation has gone and how the missing 3 packs will be handled, as another shipment to me or a refund, thank you. Answer : [Re] Inquiry related return and exchange from MayDear customer, we are currently still chasing qxpress for a response to this case, and will update you soonest.
We kindly ask for your patience and understanding on this.
Thank you. Hi
I ordered 2 x diaper (8 pkts) but only received one. I have informed you immediately after the delivery in june 2020 but till date i still have not gotten my refund or remaining diapers. Pls check and reply asap
Order no. 136436898 Answer : [Re] Inquiry related cancel and refund from manxin1409Dear customer, sorry for the long wait.
Qxpress has responded and agreed to compensate for the missing carton.
We will be reshipping you the missing carton and it should be delivered to you within 2~3 working days.
Thank you. Question : [Re] Inquiry related cancel and refund from manxin1409Answer : [Re] Inquiry related cancel and refund from manxin1409Answer : [Re] Inquiry for the item from priyanka.devaHi Seller, why isn’t the diapers packed into a box? Super unhygienic, and there is a tear at the diaper plastic bag!!!!!!!!!!!!!!! This is not my first time buying from you, so please maintain your standard in the packing wise -doesn’t mean got sales then you can “save” a box. Answer : [Re] Inquiry for the item from amanda.ling22Dear customer, we are very sorry to hear this.
Please kindly provide images of the tear and the waybill labels (sticker pasted on the delivered parcels).
Thank you. Answer : [Re] Inquiry related delivery from Jasline_seahWhere is my huggies pant going to delivered? Supposedly delivered on 21/07/20 but untill now I didnot received. I paying for prime today at $3.99. Please do reply cause msg seller few time still no reply. Answer : [Re] Inquiry for the item from Wanmas060181Dear customer, we are very sorry for the delay.
The variants which you have ordered are currently out of stock, and we are awaiting for fresh stocks to arrive in warehouse.
We will expedite packing and ship out thereafter and expect delivery to reach you by the end of the week.
We kindly ask for your patience.
Thank you. Hi, if I place order now when is the earliest you can deliver over? I need it urgently. Answer : [Re] Inquiry related delivery from pri****Question : [Re] Inquiry related delivery from pri****If I urgently need it can I go over pick it up? Answer : [Re] Inquiry related delivery from pri****Hi, I’ve submitted the order. Kindly deliver it tomorrow urgently. Thank you. Question : [Re] Inquiry related delivery from pri****Hi, can you confirm if you will be delivering my order today? Answer : [Re] Inquiry related delivery from pri****Dear customer, we do not allow self-collection.
You should recieve your order by today or tomorrow.
Thank you. Question : [Re] Inquiry related delivery from pri****Thank you. Please make it today as my diaper finished Answer : [Re] Inquiry related delivery from pri****Dear customer, we will try to push for faster packing and ship out for this order.
Thank you. Question : [Re] Inquiry related delivery from pri****Answer : [Re] Inquiry related delivery from pri****Question : [Re] Inquiry related delivery from pri****Answer : [Re] Inquiry related delivery from pri****Still didn’t receive it today ☹️ Question : [Re] Inquiry related delivery from pri****Dear customer, your order is shown to have been delivered to you on 18 July 2020.
Please kindly confirm that you have received it.
Thank you.
Hi could you check on this order 325250877, it was Qxquick. I received a pack, not a carton of huggies S and no mamil, even though i choose the option. I was a little shocked, it has been always good with previous order. please check thanks. Answer : [Re] Inquiry related return and exchange from minli_leowDear customer, we have raised your case up to qxpress for further investigation and will update you once they reach a resolution.
We kindly ask for your patience.
Thank you. Question : [Re] Inquiry related return and exchange from minli_leowPlease get back to me by tomorrow, otherwise I just get a refund for this order coz ordering a new set is faster. Answer : [Re] Inquiry related return and exchange from minli_leowDear customer, we are not authorised to do any refunds or reships until qxpress has given us a resolution to this case.
We kindly ask for your patience.
Thank you. i paid for QX delivery and its supposed to be delivered yesterday. nvm that, but the status as of today, is still in PREPARING. been attempting to reach out to u but no replies at all. how rude. u shd refund back the fee of the QX if you are going to keep up with this bad service Answer : [Re] Inquiry related delivery from nuridayusyukriDear customer, we have refunded your order because you are temporarily OOS for this item. We are awaiting a restock that sld come in today or tomorrow. We strive to bring the freshest stocks to you, hence we do not stock in too much at one time. The downside is that we occasionally face such issues. We will try to do better with our stock forecasting.
We apologise for any inconvenience caused. Answer : [Re] Inquiry related delivery from eff****Hi what's the difference in the newborn options? There's 4 different options and they all seem the same. Answer : [Re] Inquiry for the item from Hkl****Different qty, etc. But the diaper itself is the same. Order no. : 323726139/323726140
Hi there
I used the express delivery and paid for it. But items are not delivered and not received!
Yet the delivery courier said items has been delivered. This is a completely false claim. How can it be delivered when I didn’t receive anything?
By right it should be delivered today on the same day as I opted for the express delivery same day and paid for it.
Please check with the courier company.
Thank you
Kind regards
Shafiqah Answer : [Re] Inquiry related delivery from sha****I received the items already. It was delivered later. The courier person cannot declare it as delivered if items have not arrived at the customer home. This is not a right declaration. Question : [Re] Inquiry related delivery from sha****Dear customer, we are terribly sorry about this.
Sometimes delivery for orders get delayed even though the delivery status has shown that it has been delivered.
We will feedback about this to the relevant department.
Thank you. Answer : [Re] Inquiry for the item from aud****When will my order be shipped? Answer : [Re] Inquiry related delivery from tsa****Dear customer, you should receive your order by today or tomorrow. Thank you. Answer : [Re] Inquiry for the item from lcs****Question : [Re] Inquiry for the item from lcs****Hi, how long will it take to deliver? Answer : [Re] Inquiry related delivery from che****Dear customer, we apologise for the late response. You should receive your order within 1 working day.
Thank you. How do I apply your Mother’s Day coupon? I don’t see that option at my shopping cart, only the qoolife mall vouchers Hi how long will the delivery take? If I order today, when will I receive it?
|
![[KAO]【2 Ctn】Merries Diapers Tape/ Pants NB~XXL [Made in Japan] *USE $6 OFF $60 COUPON!!!*](https://gd.image-gmkt.com/li/825/183/1642183825.g_260-w-st_g.jpg) - [KAO]【2 Ctn】Merries Diapers Tape/ Pants NB~XXL [Made in Japan] *USE $6 OFF $60 COUPON!!!*
- Item Q&A
| Playhouse still available? Answer : [Re] Inquiry for the item from buzliteyr_whooshHi customer, yes free gift is available. Thank you Hi. When will ü restock size M for tapes and pants? Answer : [Re] Inquiry for the item from emailtoxindyHi customer, we will be restocking by Friday. Thank you Hi can I check when will you restock Merries walker pants size M? Answer : [Re] Inquiry for the item from yeoweileongHi customer, this item will be restocked tmr. Thank you Question : [Re] Inquiry for the item from yeoweileongHi sorry I’ve missed the restock. When will m sizes be restock again? Will it be 33pcs per packet or 58 per packet?? Answer : [Re] Inquiry for the item from yeoweileongIt will be in M58 x 3 packs per carton. Next batch will arrive on Weds. Thank you Question : [Re] Inquiry for the item from yeoweileongAnswer : [Re] Inquiry for the item from yeoweileongAnswer : [Re] Inquiry for the item from Keiji_08Question : [Re] Inquiry for the item from Keiji_08Answer : [Re] Inquiry for the item from Keiji_08Answer : [Re] Inquiry for the item from nuttytart06When will the S size tape diapers be restocked? Answer : [Re] Inquiry for the item from DTHi customer, tapes S will be restocked tmr by midnight. Thank you Question : [Re] Inquiry for the item from DTAnswer : [Re] Inquiry for the item from DTAnswer : [Re] Inquiry related return and exchange from hwAnswer : [Re] Inquiry for the item from mabel_stationHi the prices have increased a lot from the initial $100, any coupons? Thanks Answer : [Re] Inquiry for the item from JiashuocHi customer, do note that Merries tapes / pants new ranges now come with more diaper pcs per pack as compared to the previous range. We are currently offering $6 off $60 coupons for all Merries items. :) Answer : [Re] Inquiry for the item from yyunj618Question : [Re] Inquiry for the item from yyunj618Answer : [Re] Inquiry for the item from andreandgraceQuestion : [Re] Inquiry for the item from andreandgraceAnswer : [Re] Inquiry for the item from andreandgraceAnswer : [Re] Inquiry for the item from andreandgracehi is the cushion still available? wanted to get XL but oos. any idea when will it be restocked? Answer : [Re] Inquiry for the item from LuxurylensHi customer, yes the cushion is still available, but in limited pcs now. Merries current pants range has a new improved packaging, and we will be listing the new range up very soon. Thank you. Answer : [Re] Inquiry for the item from gildapngHi Seller,
is the baa baa black sheepz still available?
Thanks! Answer : [Re] Inquiry for the item from Keiji_08Hi customer, yes it is currently available. Thank you Question : [Re] Inquiry for the item from Keiji_08Ok thank you i place my order already :)) Answer : [Re] Inquiry for the item from Keiji_08Hi customer, your order has been packed & will be shipped out very soon. Delivery should reach you tomorrow. Thank you.
Question : [Re] Inquiry for the item from Keiji_08Hi Seller,
Thank u for updating me :))
Have a nice day ahead. Answer : [Re] Inquiry for the item from Keiji_08you are most welome. have a nice day :) Answer : [Re] Inquiry for the item from momsntotsHi please may I check what is the free gift currently? Answer : [Re] Inquiry for the item from JiashuocHi customer, free gift is a pair of mugs. Thank you! Answer : [Re] Inquiry for the item from ktlim81Answer : [Re] Inquiry for the item from kaizhouHi seller I'm very confused. I bought almost $230 worth of diapers but your delivery person only delivered the Claypot to me without any diapers??
Appreciate if you check your message and come back to me ASAP. The diapers was NOT delivered. Answer : [Re] Inquiry related delivery from vik78simHi customer, may we request for you to provide the waybill label (sticker pasted on your parcel with your name and address) for all the items you have received from the package please? We need this in order to check. We apologize for the inconvenience caused.
Hi is the free claypot still available? Thanks Answer : [Re] Inquiry for the item from ernaHi customer, yes it is still available. Thank you No more food jar as free gift Answer : [Re] Inquiry for the item from JazzHi customer, the food jar free gift has been fully redeemed. Do check back again as we have another upcoming free gift. Thank you Question : [Re] Inquiry for the item from JazzWhen wil the new gift arrive thanks Answer : [Re] Inquiry for the item from Jazzour current promo is free gift with 3 cartons purchase. Thank you! If stil got the food jar free gift how come can’t select Answer : [Re] Inquiry for the item from JazzHi customer, the free food jar has been fully redeemed now. However, we will have another upcoming free gift to be given out. Do check back soon! the free gift still available? Answer : [Re] 来自sexy_pig81会员的商品咨询。Hi customer, yes it is available. Thank you Answer : [Re] Inquiry for the item from deepaps20Hi can i check when are you restocking walker pants size XXL please? Thank you. Answer : [Re] Inquiry from a_manda_yeeHi customer, stocks will be replenished tomorrow. Thank you. Answer : [Re] Inquiry for the item from shernkelAnswer : [Re] 来自liuchunyanangel1986会员的商品咨询。Why is it qoo10 next day when i ordered on 30 nov and now is 4 dec and i have not recieved? Answer : [Re] Inquiry related delivery from car27785Dear customer, your order is shown to have been delivered to you on 3 Dec 2020.
Please kindly confirm that you have received it.
Thank you. Buy from this seller only if you can wait. Delivery Not prompt and not able to contact them at all. No replies from seller. Answer : [Re] Inquiry related delivery from joeyQuestion : [Re] Inquiry related delivery from joeyAnswer : [Re] Inquiry related delivery from joeyHi customer, your order has been delivered. Do let us know if otherwise. Thank you.
Ordered yesterday on prime today for 6-9pm delivery until now no news no sound Answer : [Re] Inquiry related delivery from joeyHi customer, your order has been delivered. Do let us know if otherwise. Thank you.
Answer : [Re] Inquiry related delivery from joeyHi customer, your order has been delivered. Do let us know if otherwise. Thank you.
Answer : [Re] Inquiry for the item from yvonne_hyukQuestion : [Re] Inquiry for the item from yvonne_hyukAnswer : [Re] Inquiry for the item from yvonne_hyukQuestion : [Re] Inquiry for the item from yvonne_hyukAnswer : [Re] Inquiry for the item from yvonne_hyukQuestion : [Re] Inquiry for the item from yvonne_hyukAnswer : [Re] Inquiry for the item from yvonne_hyukAnswer : [Re] Inquiry for the item from chanwalamHi e free thermal pot is 5L? Answer : [Re] Inquiry for the item from mrsgoh1985Hi customer, yes it is in 5L. This free gift has been fully redeemed. Thank you Answer : [Re] Inquiry for the item from FionQuestion : [Re] Inquiry for the item from FionAnswer : [Re] Inquiry for the item from FionQuestion : [Re] Inquiry for the item from FionAnswer : [Re] Inquiry for the item from FionQuestion : [Re] Inquiry for the item from FionAnswer : [Re] Inquiry for the item from FionQuestion : [Re] Inquiry for the item from FionHi. Free endo 5l pot still available? Answer : [Re] Inquiry for the item from chanwalamDear customer, we are very sorry but we have ran out of stock for the free endo pot.
Thank you. Answer : [Re] Inquiry for the item from SweeAnswer : [Re] Inquiry for the item from kailing_1988Question : [Re] Inquiry for the item from kailing_1988Answer : [Re] Inquiry for the item from kailing_1988Answer : [Re] Inquiry for the item from bZaHI.. the free gift of the Mayer air flyer still available? Answer : [Re] Inquiry for the item from Cheah_mickeyDear customer, sorry but we no longer have stock for the free gift.
Thank you. Hi, if I order today, is the free Mayer Air Fryer still available? How much to purchase to be entitled the above gift? Thanks. Answer : [Re] Inquiry for the item from ong_justineDear customer, sorry but we no longer have any stock available for the airfryer.
Thank you. Answer : [Re] Inquiry for the item from SWAnswer : [Re] Inquiry for the item from Hida_092Answer : [Re] Inquiry for the item from tyingjun86Answer : [Re] Inquiry for the item from GAnswer : [Re] Inquiry for the item from cykoh8288Answer : [Re] Inquiry for the item from MingQuestion : [Re] Inquiry for the item from MingAnswer : [Re] Inquiry for the item from MingQuestion : [Re] Inquiry for the item from MingAnswer : [Re] Inquiry for the item from MingQuestion : [Re] Inquiry for the item from MingAnswer : [Re] Inquiry for the item from kelvin5997Hi , is there still free air fryer if I order now? Answer : [Re] Inquiry for the item from pinkdustDear customer, we still have available stocks for the air fryer.
Please kindly check back again.
Thank you. Is the air fryer still available? Answer : [Re] Inquiry for the item from enimsaj85Dear customer, there is still available stock for the air fryer.
Please kindly check back again.
Thank you. Answer : [Re] Inquiry for the item from joDear customer, we currently still have stock available for the air fryer.
Please kindly check back again.
Thank you. Answer : [Re] Inquiry for the item from Benlee.wtAnswer : [Re] Inquiry for the item from ngsingchuanHi customer, yes it is currently available. Thank you. I want walker pants size XXL. When will the stock come? Answer : [Re] Inquiry for the item from Yongqiang35Dear customer, new batch of walk pants XXL will be replenished on Thursday. Do check back again, thank you. Answer : [Re] Inquiry from oligobzStock still available for happycall pan? Answer : [Re] Inquiry for the item from chanpofunDear customer, sorry for the late response.
We have ran out of stock for the Happycall pan.
Thank you. Answer : [Re] Inquiry for the item from fionfree happycall pan still got stock? Answer : [Re] Inquiry for the item from wilsonTay1973Dear customer, we still have stock available for happycall pan.
Please kindly check back again.
Thank you. Answer : [Re] Inquiry for the item from IvanhoteckQuestion : [Re] Inquiry for the item from IvanhoteckAnswer : [Re] Inquiry for the item from IvanhoteckQuestion : [Re] Inquiry for the item from IvanhoteckAnswer : [Re] Inquiry for the item from IvanhoteckQuestion : [Re] Inquiry for the item from IvanhoteckAnswer : [Re] Inquiry for the item from IvanhoteckAnswer : [Re] Inquiry for the item from cassteeAnswer : [Re] Inquiry for the item from irisHi, the happycall pan still available? Answer : [Re] Inquiry for the item from lishi15Hi customer, yes available now, limited to first 50 customers! Thank you. Hi,
Any restock for volume up size XXL? Thanks Answer : [Re] Inquiry for the item from chailing_86Dear customer, please kindly check back again.
We still have available stock for size XXL.
Thank you. Hi,
Any restock for volume up size XXL? Thanks Answer : [Re] Inquiry for the item from chailing_86Dear customer, please kindly check back again.
We still have available stock for size XXL.
Thank you.
Answer : [Re] Inquiry related return and exchange from dioncherlyn.lQuestion : [Re] Inquiry related return and exchange from dioncherlyn.lAnswer : [Re] Inquiry related return and exchange from dioncherlyn.lHi I would like to change 5 pack of XL to xxl Merries pull up. I order 2 carton and only to know that I order the wrong size. Total is 6 pack but 1 is alert open. So I would want to change 5 packet of my diapers. Thank you Answer : [Re] Inquiry related return and exchange from ros_lindahDear customer, sorry but we do not do such exchanges.
Thank you. Hi, I placed order on Sunday but until now there's no delivery update on my order. I opted for Qprime which suppose to deliver in 1 or 2 days. May I know when will my order ship out? Answer : [Re] Inquiry related delivery from JesssyDear customer, we are currently packing your order.
You should receive it by today or tomorrow.
We are sorry about the delay.
Thank you. Question : [Re] Inquiry related delivery from JesssyHi, the shipping status is still shipment requested. Answer : [Re] Inquiry related delivery from JesssyDear customer, we are still currently packing your order at the moment. There may have been a delay during packing, we kindly ask for your patience.
We will push your order out as quickly as possible.
Thank you. Question : [Re] Inquiry related delivery from JesssyAnswer : [Re] Inquiry related delivery from JesssyDear customer, your order is shown to have been delivered to you on 18 July 2020.
Please kindly confirm that you have received it.
Thank you. Hi, when will you restock XXL pants? Thanks Answer : [Re] Inquiry for the item from Shihui212Dear customer, we currently have stock available.
Please kindly check back again.
Thank you. Hi what’s the free gift now? Answer : [Re] Inquiry for the item from nk_****Hi customer, free gifts have been fully redeemed. Do keep your eyes peeled for our upcoming Supersales from 22-25 July. Thank you. Hi is the free gift avail? Answer : [Re] Inquiry for the item from Miz****Hi customer, the free Avent gift set has been sold out, thank you! hi.. suppose to receive my order yesterday coz i opt for Quick delivery but it dint came kindly advice tq Answer : [Re] Inquiry related delivery from Asl****Dear customer, we are currently packing your order.
You should receive it by today or tomorrow.
Thank you. Hi I would need to change the size to XL. carton unsealed. Child unable to fit to size L anymore Answer : [Re] Inquiry related return and exchange from 233****Dear customer, we can only do exchanges if the item has not been opened and are in good sellable condition.
Thank you. Question : [Re] Inquiry related return and exchange from 233****Yes it is. It still as how you delivered. I'm still using my old stock Answer : [Re] Inquiry related return and exchange from 233****Dear customer, before we proceed, please take note that you will have bear the delivery charges of $9 in total ($4.50 per delivery trip - recollection & redelivery).
Please kindly let us know if you wish to proceed.
Thank you. Question : [Re] Inquiry related return and exchange from 233****Wow thts alot is there any other way Answer : [Re] Inquiry related return and exchange from 233****Dear customer, we only do exchanges via delivery service.
Thank you. Is the avent gift set still available? Answer : [Re] Inquiry for the item from wan****Dear customer, the avent gift set is still available.
Please kindly check back again.
Thank you. Answer : [Re] Inquiry for the item from dan****Question : [Re] Inquiry for the item from dan****Answer : [Re] Inquiry for the item from dan****Hi,
Is the free gift still available? Answer : [Re] Inquiry for the item from shi****May I please check if the free gift still available? Question : [Re] Inquiry for the item from shi****Hi customer, yes the free gift is still available, thank you! Hi is the free gift still available? Answer : [Re] Inquiry for the item from haz****Hi, is the free Phillips gift set still available Question : [Re] Inquiry for the item from haz****Dear customer, the Phillips gift set is still available.
Please kindly check back again.
Thank you. Answer : [Re] Inquiry for the item from haz****Noted the Phillips gift set is available. I have placed my order under order no. 323728338. Thanks Question : [Re] Inquiry for the item from haz****Dear customer, duly noted.
Thank you for shopping with us.
Hi seller. Can I buy again since one person limit to one time purchase? Do I entitle free gift if I second purchase? Thanks Answer : [Re] Inquiry for the item from sum****Dear customer,
As long as you include the free gift in your order and we have available stocks for it, you will receive it.
Thank you. Hi, is the free Phillips gift set still available? Answer : [Re] Inquiry for the item from otr****Dear customer, the Phillips gift set is still available.
Thank you. Answer : [Re] Inquiry for the item from haz****Hi, is the free Avent Baby Gift Set still available? Answer : [Re] Inquiry for the item from spi****Dear customer, the Avent Baby Gift Set is still available.
Please kindly check back again.
Thank you. Answer : [Re] Inquiry for the item from lov****Hi, is the free Avent Baby Gift Set still available? Answer : [Re] Inquiry for the item from dec****Hi customer, gift sets are still available, thank you! Hi, is the free gift set only suitable for newborns? If not, can you provide the full details of the set?
Thanks in advance! Answer : [Re] Inquiry for the item from mel****Is the below gift set same with yours?
Philips Avent Feeding Gift Set
What Included:
Natural feeding bottle 125ml x 2 U.P S$30.90
Natural feeding bottle 260ml x 1 U.P S$20.90
Milk powder dispensor x 1 U.P S$11.50
Drink cup 12m+ (Pink / Blue )x 1 U.P S$15.90
Breast Milk / Food storage cup 180ml x 2 U.P S$6.40
Day time breast pads x 6 pcs U.P S$3.00
Total value S$88.60
Now S$39.00 Question : [Re] Inquiry for the item from mel****Hi customer, thank you for your enquiry.
We have updated the free gift details in our item description box now, hope it clarifies, thank you!
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