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Q & A Lists
Item Question & Answer
Nestle Nan Milk Formula milk [Stage 3/ 4/ 3 H.A] (Bundle of 6)
Nestle Nan Milk Formula milk [Stage 3/ 4/ 3 H.A] (Bundle of 6)
Item Q&A
  • Question : Inquiry for the item from eilynnkohMay 14, 2021

    Hi,
    May I know if Nan 4 (3 x 1.6kg) is out of stock? I have trouble ordering it. Kindly refer to the image attached.

    Answer : [Re] Inquiry for the item from eilynnkoh

    item is found to be currently in stock.

  • Question : Inquiry for the item from lynn_quekMay 14, 2021

    Hi, please advise if Optipro is selling carton of 5 or 6 can as the cart is showing 5 cans.

    Answer : [Re] Inquiry for the item from lynn_quek

    the number of tins is stated in the options.do refer to it :) we are notsure what stage u are refering to

  • Question : Inquiry for the item from janfypMay 10, 2021

  • Question : Inquiry for the item from annetayeMay 05, 2021

  • Question : Inquiry related delivery from VeronicaApr 30, 2021

    Nan 3 1.6kg 3 tins bundle when will restock

    Answer : [Re] Inquiry related delivery from Veronica

    not anytime soon, pls purchase bundle of 4!

    Question : [Re] Inquiry related delivery from Veronica

    Why? Discontinue or no stock?

+View all Notice, FAQ, Q&A >>
[KAO]【1 Ctn】Merries Diapers Tape/ Pants Up NB-XXL [Made in Japan] *USE $6 OFF $60 COUPON!!!*
[KAO]【1 Ctn】Merries Diapers Tape/ Pants Up NB-XXL [Made in Japan] *USE $6 OFF $60 COUPON!!!*
Item Q&A
  • Question : Inquiry for the item from jayteapeewhyMay 13, 2021

    Hi, may I check when will size M be restocked please? Thank you!

    Answer : [Re] Inquiry for the item from jayteapeewhy

    Hi customer, stocks will be replenished by tmr morning :)

    Question : [Re] Inquiry for the item from jayteapeewhy

    Thank you

    Answer : [Re] Inquiry for the item from jayteapeewhy

    you may place your order now. Thank you

    Question : [Re] Inquiry for the item from jayteapeewhy

    Just did! Thank you 👍🏻

  • Question : Inquiry for the item from joygohxxMay 04, 2021

    When will there be restock for Merries tape XL?

    Answer : [Re] Inquiry for the item from joygohxx

    Hi customer, stocks will be replenished by tomorrow. Thank you

  • Question : Inquiry for the item from wanglei6518Mar 29, 2021

    Hi
    May I know what is sample ($29)?

    Answer : [Re] Inquiry for the item from wanglei6518

    Hi customer, we will provide you with a peice of M pants Merries diaper for the option you have selected. Thank you

    Question : [Re] Inquiry for the item from wanglei6518

    Hi.
    Thx for the reply.
    May i know is it a bag or a piece of the pants type?
    29 dollars for a piece?

    Answer : [Re] Inquiry for the item from wanglei6518

    $29 is the add on price option for M64s (6 - 11 kg)x 4 packs (256packs)+M Samplex1. Thank yo

  • Question : Inquiry for the item from FeyapyapMar 22, 2021

    Hi when will volume up be back in stock? Thank you

    Answer : [Re] Inquiry for the item from Feyapyap

    Hi customer, voulme up range is currently going through a packaging update. New batch will be ready in mid April. Thank you

  • Question : Inquiry for the item from wanni1007Mar 14, 2021

    Where is this manufactured in?

    Answer : [Re] Inquiry for the item from wanni1007

    Hi customer, Merries tapes & pants diapers are manufactured in Japan. Thank you

+View all Notice, FAQ, Q&A >>
[Kimberly Clark] Depend Adult Care Diapers - Real Fit/ Protect Plus Pants + Tape [BUNDLE OF 2]
[Kimberly Clark] Depend Adult Care Diapers - Real Fit/ Protect Plus Pants + Tape [BUNDLE OF 2]
Item Q&A
  • Question : Inquiry for the item from riliko_82May 14, 2021

    Can you advise wearer weight recommendation for real fit men pants XL

    Answer : [Re] Inquiry for the item from riliko_82

    Large is for 77-136kg

    Question : [Re] Inquiry for the item from riliko_82

    Thanks but I’m asking for XL size

  • Question : Inquiry for the item from Jamestoh8105Apr 24, 2021

    Hi, can I confirm if I were to buy the protect tape M size, how many pieces will I get? Is it 4 packs of 12, total is 48 pieces? Thanks

    Answer : [Re] Inquiry for the item from Jamestoh8105

    Yes

  • Question : Inquiry for the item from BBApr 16, 2021

    Hi seller,
    Just want to confirm, is this correct:
    Protect - is tape diapers
    Protect PLUS - is pull up pants type?
    Thanks!

    Answer : [Re] Inquiry for the item from BB

    Oh sorry, another question:
    What's the difference between Real Fit and Depend?

    Question : [Re] Inquiry for the item from BB

    Sorry, I mean Real Fit and Protect. Sorry, not familiar with this brand!
    Thank you very much!

    Answer : [Re] Inquiry for the item from BB

    Dear customer, do see the item description for the main differences in the types.

    Question : [Re] Inquiry for the item from BB

    Kindly see option name> it states pants or tape.

  • Question : Inquiry for the item from mpk_sarahApr 15, 2021

    Ask on behalf of friend, if cheap will recommend her. Is it total 4 pkts (9×4=36, @$21?)

    Answer : [Re] Inquiry for the item from mpk_sarah

    yes

  • Question : Inquiry for the item from LynnFeb 07, 2021

+View all Notice, FAQ, Q&A >>
[Unicharm]【Night Pants】Bundle of 3!! Made in Thailand. Absorb 8 glasses of water
[Unicharm]【Night Pants】Bundle of 3!! Made in Thailand. Absorb 8 glasses of water
Item Q&A
  • Question : Inquiry for the item from linda laiMay 14, 2021

  • Question : Inquiry for the item from nazrahbaniMay 14, 2021

    Hi
    When will restock boy 3xl diaper?
    Thanks

    Answer : [Re] Inquiry for the item from nazrahbani

    Hi customer, new stocks will arrive mid next week. Thank you

  • Question : Inquiry for the item from rachiesuApr 29, 2021

  • Question : Inquiry for the item from Mr leeMay 12, 2021

  • Question : Inquiry for the item from CcMay 09, 2021

    Xxxl boy when will restock?

    Answer : [Re] Inquiry for the item from Cc

    Hi customer, new batch will arrive next week. Thank you

+View all Notice, FAQ, Q&A >>
[FRISO][Single Tin]Frisolac Gold 1/2 (400g/900g/1.8kg) - Infant Formula (0 to 12 Mth)
[FRISO][Single Tin]Frisolac Gold 1/2 (400g/900g/1.8kg) - Infant Formula (0 to 12 Mth)
Item Q&A
  • Question : Inquiry for the item from teqlo84May 14, 2021

    When is the expiry date for friso 1

    Answer : [Re] Inquiry for the item from teqlo84

    Dear Customer, The stock that we have is min 8 months shelf life and the stock is officiallly from Friso Singapore.

    Thank you

  • Question : Inquiry for the item from JervelleMay 04, 2021

    Hello. When will you restock Friso stage 1 1.8kg?

    Answer : [Re] Inquiry for the item from Jervelle

    Dear Customer, Friso Stage 1 1.8kg is out of stock at Friso side. We are have no ETA of the shipment yet. Sorry about that.

    Thank you.

  • Question : Inquiry for the item from valeriehui2512Apr 22, 2021

    This is made in netherlands for singapore or malaysia?

    Answer : [Re] Inquiry for the item from valeriehui2512

    Dear customer, these stocks are direct from Friso Singapore Official, for Singapore market :)

  • Question : Inquiry for the item from slwl86Mar 11, 2021

  • Question : Inquiry for the item from serena010305Jan 05, 2021

+View all Notice, FAQ, Q&A >>
[TSP] Supreme Gold 1121 Basmati Rice 5kg|Long grain rice|Made in India
[TSP] Supreme Gold 1121 Basmati Rice 5kg|Long grain rice|Made in India
Item Q&A
  • Question : Inquiry for the item from marcus_lyzMay 14, 2021

  • Question : Inquiry for the item from zirconica2007Jan 15, 2021

  • Question : Inquiry for the item from breadtreecsgJan 04, 2021

    Hi pls confirm this is a 5 kg or 1 kg rice? Your picture & item title is a 1 kg picture .

    Answer : [Re] Inquiry for the item from breadtreecsg

    Dear Customer, the listing is for 5kg. Thank you for your feedback. We ahve update the image.

  • Question : Inquiry from jamesyap1961Oct 18, 2020

    Any free vegetable oil with purchase? Expiry of basmati 2023??

    Answer : [Re] Inquiry from jamesyap1961

    Dear customer, we do not have any gift wirth purchase for this item.
    We can only guarantee you a shelf lfie of approximately 1.5-2 years.
    Thank you.

  • Question : Inquiry for the item from jamesyap1961Oct 15, 2020

    Hi Seller, when will stock replenished? Hopefully still on promotion price.

    Answer : [Re] Inquiry for the item from jamesyap1961

    Dear customer, pelase kindly check back again next week.
    Our shipment has been delayed.
    Thank you.

+View all Notice, FAQ, Q&A >>
[Abbott] Ensure Life Vanilla 1.6kg Value Pack (Refill packs) - For Singapore Market
[Abbott] Ensure Life Vanilla 1.6kg Value Pack (Refill packs) - For Singapore Market
Item Q&A
  • Question : Inquiry for the item from changzuheMay 14, 2021

  • Question : Inquiry for the item from kidariyoMay 09, 2021

    How seller, when will there be a restock?

    Answer : [Re] Inquiry for the item from kidariyo

    Hi customer, item has been restocked now. Thank you

  • Question : Inquiry related delivery from datohenrytanMay 09, 2021

    Hi seller, my scheduled delivery date is on 2021-05-08 19:00 - 22:00. But till now, the order is still not delivered and there no update at all. Please advise on the delivery status as I cannot wait for one whole day to see if my order will be delivered.

    Answer : [Re] Inquiry related delivery from datohenrytan

    Hi customer, we are sorry for the delay. your order has been rescheduled on 2021-05-11, 19:00~22:00 as this item is currently OOS due to the high demand. Thank you

  • Question : Inquiry for the item from AsdApr 17, 2021

    Are there other flavours?

    Answer : [Re] Inquiry for the item from Asd

    Hi customer, currently only available in Vanilla flavour. Thank you

[Topseller] Royal Umbrella - 10KG Thai Hom Mali Rice! QUALITY RICE
[Topseller] Royal Umbrella - 10KG Thai Hom Mali Rice! QUALITY RICE
Item Q&A
  • Question : Inquiry for the item from grace_ang73May 14, 2021

    Hi Seller, you mentioned re-stock today. But I tried to order, still not update yet.

    Answer : [Re] Inquiry for the item from grace_ang73

    Dear Customer, the stock is back. You can order it now. Thank you very much

  • Question : Inquiry for the item from reginayeoMay 10, 2021

    Hi, when restock? Tried to order on 10 may but sold out

    Answer : [Re] Inquiry for the item from reginayeo

    Dear Customer, the restock will be on 14 May. Thank you!

  • Question : Inquiry for the item from tientat88May 05, 2021

    Hi, may I know when will the restock arrived?

    Answer : [Re] Inquiry for the item from tientat88

    Dear Customer, the stock will be back on 7 May.

    Question : [Re] Inquiry for the item from tientat88

    Thank you

  • Question : Inquiry for the item from wugohFeb 17, 2021

    If I order 2 qty do I get 2 free gifts?

    Answer : [Re] Inquiry for the item from wugoh

    Dear Customer, yes! The free gift is tagged along with the main item as 1 to 1. If you buy 2 packs of Royal Umbrella 11kg rice, you will get 2 free glass bowls.

    Thank you very much

  • Question : Inquiry for the item from NeiJan 06, 2021

+View all Notice, FAQ, Q&A >>
NESCAFE DOLCE GUSTO NDG Coffee and Tea Capsules (Bundle of 5)
NESCAFE DOLCE GUSTO NDG Coffee and Tea Capsules (Bundle of 5)
Item Q&A
  • Question : Inquiry for the item from angel58811May 13, 2021

    Hi .. may I know if these capsules can ce used for nespresso mini machine too?

    Answer : [Re] Inquiry for the item from angel58811

    Hi customer, NSG capsules are slightly bigger and are not compatible with Nespresso machines. Thank you

    Question : [Re] Inquiry for the item from angel58811

    Okie tks

    Answer : [Re] Inquiry for the item from angel58811

    you are most welcome

  • Question : Inquiry for the item from chairsareeverywhereMay 13, 2021

    Hello, may I know when your green tea latte will be back in stock?

    Answer : [Re] Inquiry for the item from chairsareeverywhere

    Hi customer, yes this flavour will be restocked by mid next week :)

  • Question : Inquiry for the item from lindtintMay 09, 2021

  • Question : Inquiry for the item from clMay 08, 2021

    Hi! When is the restock of green tea latte? Thank you.

    Answer : [Re] Inquiry for the item from cl

    Hi customer, new batch will arrive this week. Thank you

  • Question : Inquiry for the item from eddMay 01, 2021

+View all Notice, FAQ, Q&A >>
[Chip Seng Impex] Jin Huang 5KG/10KG THAI FRAGRANT RICE! QUALITY RICE! CHEAPEST PRICE!
[Chip Seng Impex] Jin Huang 5KG/10KG THAI FRAGRANT RICE! QUALITY RICE! CHEAPEST PRICE!
Item Q&A
  • Question : Inquiry for the item from CloudyyunMay 14, 2021

  • Question : Inquiry for the item from AMay 14, 2021

    Dear Chip Seng

    Will you restock soon? The Jin Huang rice is out of stock. Unable to purchase.

    Answer : [Re] Inquiry for the item from A

    Dear Customer, JIN HUANG rice has been restocked. You might want to purchase now.

    Thank you

  • Question : Inquiry related cancel and refund from Mr TanMar 25, 2021

    Hi Seller, just opened your rice got worms . Please refund

    Answer : [Re] Inquiry related cancel and refund from Mr Tan

    Worms

    Question : [Re] Inquiry related cancel and refund from Mr Tan

    Dear Customer, we are sorry for the issue. Please throw away the rice. We will send a new pack.

    Thank you!

    Answer : [Re] Inquiry related cancel and refund from Mr Tan

    Hi Seller,
    New pack got worms too.

    Question : [Re] Inquiry related cancel and refund from Mr Tan

    Dear Customer. we are sorry for the case. We have submitted the full refund request. You will receive the refund amount in 2-3 working days.

    Thank you

    Answer : [Re] Inquiry related cancel and refund from Mr Tan

    Ok, i will throw the rice.

    Question : [Re] Inquiry related cancel and refund from Mr Tan

    Dear Customer, your order has been refunded.
    Thank you very much

  • Question : Inquiry for the item from ailene_angApr 14, 2021

    Hi, is current offer price $11.90 for how many packs of 5kg? I saw "2Qty(per a purchase)". Please clarify. Thank you.

    Answer : [Re] Inquiry for the item from ailene_ang

    Dear Customer, it is on promotion price $11.50 for 1 pack of 5kg. 2Qty(per a purchase) means the max purchase of per order is 2 packs due to the max weight of per trip.

    Thank you!

    Question : [Re] Inquiry for the item from ailene_ang

    Noted with thanks

    Answer : [Re] Inquiry for the item from ailene_ang

    You are most welcome!

  • Question : Inquiry for the item from bericold81Aug 23, 2020

    Price is more expensive than Seng Doing.Are you gg to adjust your price soon?

    Answer : [Re] Inquiry for the item from bericold81

    *seng siong

    Question : [Re] Inquiry for the item from bericold81

    Dear customer, this is the recommended sales price.
    Please kindly keep a lookout for any upcoming promotions/deals.
    Thank you.

+View all Notice, FAQ, Q&A >>
[Kimberly Clark] Kleenex 3-Ply Facial Tissue Paper *BUNDLE OF 4*
[Kimberly Clark] Kleenex 3-Ply Facial Tissue Paper *BUNDLE OF 4*
Item Q&A
  • Question : Inquiry for the item from celteoMay 14, 2021

  • Question : Inquiry for the item from h_cmaryMay 14, 2021

  • Question : Inquiry related delivery from littleonggMay 10, 2021

    hi, my order number 338203690. placed order on 5th may and not yet ship out. when will ship out?

    Answer : [Re] Inquiry related delivery from littleongg

    We will check with Qxpress and get back to you

    Question : [Re] Inquiry related delivery from littleongg

    noted, thank you

    Answer : [Re] Inquiry related delivery from littleongg

    you are most welcome

  • Question : Inquiry for the item from chensquareApr 27, 2021

    Hi

    WHAT IS THIS ??NOTHING IN THE BOX EXCEPT FOR A TABLE MAT ????never meet such thing before ,pls give me an answer! Take a look at the picture I upload

    Answer : [Re] Inquiry for the item from chensquare

    Dear customer, pls send us a picture of the airway bill :) We will check with qxpress. Thank you!

    Question : [Re] Inquiry for the item from chensquare

    I did not throw the box ,u guys can take a look, how can something so light and small got 20 boxes of tissues inside ?just the mat can take up the whole space

    Answer : [Re] Inquiry for the item from chensquare

    Dear customer, pls send us a picture of the airway bill :) We will check with qxpress. Thank you!

    Question : [Re] Inquiry for the item from chensquare

    Is it this ?

    Answer : [Re] Inquiry for the item from chensquare

    Thank you :)

    Question : [Re] Inquiry for the item from chensquare

    We will check with qxpress and get back to you :)

    Answer : [Re] Inquiry for the item from chensquare

    Hi

    Item has been delivered to me ,case closed . Thanks for solving this so quickly .

    Question : [Re] Inquiry for the item from chensquare

    -

  • Question : Inquiry for the item from AApr 22, 2021

+View all Notice, FAQ, Q&A >>
[Kimberly Clark] CARTON DEAL: Huggies Baby wipes [CLEAN CARE/ PURE CLEAN/ NOURISHING CLEAN]
[Kimberly Clark] CARTON DEAL: Huggies Baby wipes [CLEAN CARE/ PURE CLEAN/ NOURISHING CLEAN]
Item Q&A
  • Question : Inquiry for the item from honghui1987May 14, 2021

  • Question : Inquiry for the item from honghui1987Apr 12, 2021

  • Question : Inquiry for the item from adj****Mar 16, 2020

    I order over $100 Huggies [Kimberly Clark][ items, why I unable to use the $10 coupon?

    Answer : [Re] Inquiry for the item from adj****

    Can you share with us your cart, we will investigate

    Question : [Re] Inquiry for the item from adj****

    Hi, the coupon okay already.
    Can I check , I place an order this morning but I missed one item, can I still add on here instead of reorder?
    Thanks

    Answer : [Re] Inquiry for the item from adj****

    Dear customer, we advise that you make a new order since the items have been delivered. Thank you.

  • Question : Inquiry related delivery from moh****Feb 23, 2020

  • Question : Inquiry for the item from ant****Jan 08, 2020

    Type : Clean Care 3x20s (Carton of 12 packs)(+S$1.41)??

    is it correct? carton of 12 packs and in each packs is 3 small pack? Is it correct? seemed ntuc is selling 3.75 for 1 pack of 3?

    Answer : [Re] Inquiry for the item from ant****

    Dear Customer, sorry for the late reply. We believe that 1 whole packet comprices of 3 packs per pack. And the total is 12 packs per cartpn.. Apologies if this is incorrectly answered. Thank you! QooLife Team

+View all Notice, FAQ, Q&A >>
[Abbott]【Bundle of 3】Similac Gain 2FL 850g - Stage 3 and 4 Milk Formula | For Singapore market
[Abbott]【Bundle of 3】Similac Gain 2FL 850g - Stage 3 and 4 Milk Formula | For Singapore market
Item Q&A
  • Question : Inquiry related return and exchange from kopi3in1May 11, 2021

  • Question : Inquiry for the item from jennz003Apr 29, 2021

    When is the expiry date?

    Answer : [Re] Inquiry for the item from jennz003

    Hi customer, expiry date is in 2022. Thank you

  • Question : Inquiry for the item from m3ifangJan 19, 2021

  • Question : Inquiry for the item from liSep 09, 2020

  • Question : Inquiry related delivery from sbe****Jul 08, 2020

    Hi, may I know when is the earliest delivery date for this item? Thanks

    Answer : [Re] Inquiry related delivery from sbe****

    Dear customer, your order should reach you within 1 working day.
    Thank you.

+View all Notice, FAQ, Q&A >>
[RB Health]【Bundle of 4】Dettol Antiseptic Liquid 5L
[RB Health]【Bundle of 4】Dettol Antiseptic Liquid 5L
Item Q&A
  • Question : Inquiry for the item from jimmyfoongfyMay 13, 2021

    When is the expiry date?

    Answer : [Re] Inquiry for the item from jimmyfoongfy

    -

    Question : [Re] Inquiry for the item from jimmyfoongfy

    expiry date is far as stocks are fresh

[Lion] [Bundle of 4] Mama Lemon 1L+ 1L Refill [Bundle Pack x 4]
[Lion] [Bundle of 4] Mama Lemon 1L+ 1L Refill [Bundle Pack x 4]
Item Q&A
  • Question : Inquiry related delivery from boonhwa_lohMay 09, 2021

    Why is shipping rate keep showing Quick Today rate when I have expressedly selected Qprime Shipping?

    Answer : [Re] Inquiry related delivery from boonhwa_loh

    Dear Customer, You might want to check if there is any other orders in the cart is using Quick Today. We have double checked the setting, Qprime Shipping is available.

    Thank you very much

    Question : [Re] Inquiry related delivery from boonhwa_loh

    Selection for Qprime Shipping is available on the product listing but reverted & shown as Quick Today in the cart page despite I explicitly choosing Qprime Shipping during ordering. U may want to try creating an order & checking the cart.

  • Question : Inquiry for the item from AshlynFeb 28, 2021

    The bottle of the mama lemon did not state clearly whether it is the expiry date or manufacturing date. It stated 201903. Is this the expiry date? Is there anything to prove it? How long can I keep them?

    Answer : [Re] Inquiry for the item from Ashlyn

    Dear Customer, the date is manufacturing date and the shelf life is 3 years.

    Thank you

    Question : [Re] Inquiry for the item from Ashlyn

    3 years from manufacturing date?

    Answer : [Re] Inquiry for the item from Ashlyn

    Yes. We have confirmed with Lion Singapore. and please note that the manufacturing date stauts as YYMMDD. Hence, the stock that you have received is manufactured on 03 Sept 2020 and only expire on 03 Sept 2023.
    Thanks

    Question : [Re] Inquiry for the item from Ashlyn

    Noted. Thanks!

    Answer : [Re] Inquiry for the item from Ashlyn

    Welcome!

  • Question : Inquiry for the item from AshlynFeb 25, 2021

    Expiry Date?

    Answer : [Re] Inquiry for the item from Ashlyn

    Dear Customer, min shelf life of the stock is 1.5 years.

    Thank you very much

    Question : [Re] Inquiry for the item from Ashlyn

    Thanks for your prompt reply

    Answer : [Re] Inquiry for the item from Ashlyn

    You are most welcome!

  • Question : Inquiry for the item from tim_hoeAug 11, 2020

    Bundle of 4 means there is 8x 1litre bottles?

    Answer : [Re] Inquiry for the item from tim_hoe

    Dear customer, yes there should be a total of 8 bottles.
    Thank you.

  • Question : Inquiry for the item from kay****Jun 23, 2020

    Hi, may i know when will restock?

    Answer : [Re] Inquiry for the item from kay****

    Dear customer, the supplier currently does not have any stock.
    Please kindly check back again next month.
    Thank you.

+View all Notice, FAQ, Q&A >>
[Lion] Kodomo Baby bath 1L  [Bundle of 4]
[Lion] Kodomo Baby bath 1L [Bundle of 4]
Item Q&A
  • Question : Inquiry from amandaMay 13, 2021

  • Question : Inquiry for the item from amandaMay 13, 2021

    When is expiry date?

    Answer : [Re] Inquiry for the item from amanda

    Dear Customer, the min shelf life of our stock is 8 months.

    Thank you

  • Question : Inquiry for the item from amandaMay 13, 2021

    May I know the expiry date?

    Answer : [Re] Inquiry for the item from amanda

    Dear Customer, the min shelf life of our stock is 8 months.

    Thank you

  • Question : Inquiry for the item from edl****Feb 22, 2020

[Kimberly Clark] Kleenex Ultra Soft 3-PLY Toilet Paper Tissues - 20 ROLLS
[Kimberly Clark] Kleenex Ultra Soft 3-PLY Toilet Paper Tissues - 20 ROLLS
Item Q&A
  • Question : Inquiry for the item from alanlkhbkkMay 13, 2021

    I usually purchased Kleenex Ultra Soft : Cottony Clean 12 ROLLS x 300 SHEETS, so call Mega Roll - 50% Extra Sheets. But I notice in 1 packet, there are few roll of very soft normal one that is not the so call 50% more in one roll which is very compact.
    Can seller check with your supplier?

    Thanks.

    Answer : [Re] Inquiry for the item from alanlkhbkk

    dear customer, for this special case,do reach out to KC customer care and they will investigate thoroughly for you.

  • Question : Inquiry for the item from veronpangNov 17, 2020

    I placed order on 12 Nov, order number are 331315685 and 331315686.
    Till-date, 17 Nov, my items still Preparing.
    Please advise when can I receive my items. Thank you

    Answer : [Re] Inquiry for the item from veronpang

    Dear customer, we are very sorry about the delay.
    Due to the high volume of orders we received during the 11.11 week, we have been experiencing a delay in packing and shipping.
    We are currently packing your order and you should receive it within 1-3 working days.
    We kindly seek your understanding and patience.
    Thank you.

  • Question : Inquiry related delivery from vel****Jun 30, 2020

  • Question : Inquiry for the item from tan****Jun 28, 2020

  • Question : Inquiry for the item from jas****Jun 26, 2020

+View all Notice, FAQ, Q&A >>
[JnJ] Johnsons Cotton Touch/ Baby Bath Milk + Rice/ Active Kids Shampoo [BUNDLE OF 2]
[JnJ] Johnsons Cotton Touch/ Baby Bath Milk + Rice/ Active Kids Shampoo [BUNDLE OF 2]
Item Q&A
(5 BOXES) STARBUCKS NESCAFE DOLCE GUSTO CAPSULES
(5 BOXES) STARBUCKS NESCAFE DOLCE GUSTO CAPSULES
Item Q&A
  • Question : Inquiry for the item from PicklesMay 12, 2021

    When will caramel macchiato be replenished?

    Answer : [Re] Inquiry for the item from Pickles

    Hi customer, new stocks will be replenished tomorrow. :)

    Question : [Re] Inquiry for the item from Pickles

    No stocks still

    Answer : [Re] Inquiry for the item from Pickles

    Our stocks were short supplied in our shipment. We have re-ordered this from Nestle Singapore and stocks will arrive next week. Thank you.

  • Question : Inquiry for the item from kuanjun.chongMay 06, 2021

    Hi when will the Lungo and Americano be available?

    Answer : [Re] Inquiry for the item from kuanjun.chong

    Hi customer, stocks are replenished now. Thank you!

    Question : [Re] Inquiry for the item from kuanjun.chong

    Still see sold out for Americano and Lungo

    Answer : [Re] Inquiry for the item from kuanjun.chong

    Next batch will arrive on 12th May. Do check back again. Thank you

  • Question : Inquiry related delivery from Gwen331May 06, 2021

    Hello, Is it possible to ship to Thailand?

    Answer : [Re] Inquiry related delivery from Gwen331

    Hi customer, we regret that we currently only offer local shipping. Thank you

  • Question : Inquiry for the item from sherlenechengApr 01, 2021

    Hi, when will stock up Pike Place roast, seems nice..

    Answer : [Re] Inquiry for the item from sherlenecheng

    Hi customer, re-stocks should be in by\ midnight tonight :)

    Question : [Re] Inquiry for the item from sherlenecheng

    Awesome! But by then i wanna get it cherry blossom went OOS 😪

    Answer : [Re] Inquiry for the item from sherlenecheng

    Unfortunately, cherry blossom flavour is now out of stocks with no replanishment :( it's best that you place orders early for such limited ed flavours in future!

  • Question : Inquiry for the item from purplepooh519yApr 10, 2021

+View all Notice, FAQ, Q&A >>
[NESTLÉ] MILO® Australian Recipe Powder / Sachets
[NESTLÉ] MILO® Australian Recipe Powder / Sachets
Item Q&A
  • Question : Inquiry for the item from teohsoonMay 13, 2021

  • Question : Inquiry for the item from yth6370May 03, 2021

    Pls restock refill 900g

    Answer : [Re] Inquiry for the item from yth6370

    Hi customer, restocks will be in by Thursday. Thank you

  • Question : Inquiry related delivery from zegravApr 04, 2021

    Bought on 24 March. Was informed that I will receive within 5-7 days. Checked with sleet on 1April. Seller says will receive latest Saturday on 2 April. Inquire again on 4 April why have not received and item status still not shipping on delivery. Suddenly stays change to status on delivery. No updates on between. Did not inform why delayed. No sorry nothing. This is not the way to do business. Won’t buy again even on discount. Rather give the business to other more responsible sellers

    Answer : [Re] Inquiry related delivery from zegrav

    -

  • Question : Inquiry for the item from infoMar 01, 2021

    Hi seller, pls advise expiry for 15 sachet packs. thks.

    Answer : [Re] Inquiry for the item from info

    Dear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.

  • Question : Inquiry for the item from agneskehJan 02, 2021

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[RB Health] CARTON DEAL: 6 x Dettol Laundry sanitizer fresh pine 1.2L + 300ml
[RB Health] CARTON DEAL: 6 x Dettol Laundry sanitizer fresh pine 1.2L + 300ml
Item Q&A
  • Question : Inquiry for the item from YMay 13, 2021

    Hi, may I check the expiry date for the Dettol thanks!

    Answer : [Re] Inquiry for the item from Y

    expiry date far as stocks are fresh

[NESTLE] Mashed Potatoes + Maggi Pasta! BUNDLE OF 8!
[NESTLE] Mashed Potatoes + Maggi Pasta! BUNDLE OF 8!
Item Q&A
  • Question : Inquiry for the item from joyceMay 13, 2021

  • Question : 來自bri1206的關於配送的諮詢。Feb 04, 2021

    The product is available delivery to Hong Kong?

    Answer : [Re] 來自bri1206的關於配送的諮詢。

    Hi customer, we are sorry to inform you that overseas delivery is not available at the moment. Thank you

  • Question : Inquiry related delivery from joan_footprints93Feb 03, 2021

  • Question : Inquiry for the item from hon****Jun 02, 2020

  • Question : Inquiry for the item from hon****May 29, 2020

+View all Notice, FAQ, Q&A >>
[TSP] SongHe - Glutinous Rice 5KG
[TSP] SongHe - Glutinous Rice 5KG
Item Q&A
  • Question : Inquiry for the item from Tianlong369May 10, 2021

  • Question : Inquiry for the item from Tianlong369May 11, 2021

    Hi may I know when you restock as I need more than the qty bal as left now. Thank you.

    Answer : [Re] Inquiry for the item from Tianlong369

    Dear Customer, the restock will be on 14 May.

    Thank you!

  • Question : Inquiry for the item from CrystallineMay 06, 2021

  • Question : Inquiry for the item from jas2u2001May 05, 2021

    Hi may I know when will you be restocking?

    Answer : [Re] Inquiry for the item from jas2u2001

    Dear Customer, the stock will be back on 07 May.

    Thank you

    Question : [Re] Inquiry for the item from jas2u2001

    Ok tyvm. Wil monitor closely then order. Have a great 5.5.

    Answer : [Re] Inquiry for the item from jas2u2001

    Thank you!

  • Question : Inquiry for the item from biby_kungJan 14, 2021

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[RB Health] BUNDLE OF 2l Dettol Trigger Spray Series 500ml
[RB Health] BUNDLE OF 2l Dettol Trigger Spray Series 500ml
Item Q&A
  • Question : Inquiry for the item from alvinMay 12, 2021

    Hi,

    I'm confused about the actual quantity. It says 2 in the title but it asks for a minimum purchase of 3. So total number provided will be 6 for $16++?

    Answer : [Re] Inquiry for the item from alvin

    Yes

  • Question : Inquiry for the item from fooirisJan 31, 2021

  • Question : Inquiry for the item from robinjack1982Sep 13, 2020

    Hi, when will you restock for bathroom cleaner spray?

    Answer : [Re] Inquiry for the item from robinjack1982

    we are unsure when it will come back in stock.

  • Question : Inquiry for the item from cyn****Jun 24, 2020

  • Question : Inquiry for the item from Che****Jun 17, 2020

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[Chip Seng Impex]Golden Eagle FRESH RED/BROWN JASMINE RICE 5KG
[Chip Seng Impex]Golden Eagle FRESH RED/BROWN JASMINE RICE 5KG
Item Q&A
  • Question : Inquiry for the item from joyqpietyMay 12, 2021

    Please let me know the expiry date of current stock and the country of origin. Thanks.

    Answer : [Re] Inquiry for the item from joyqpiety

    Dear Customer, the country of origin is Thailan and min shelf life is 6 mths.

    Thank you

    Question : [Re] Inquiry for the item from joyqpiety

    Noted with thanks.

    Answer : [Re] Inquiry for the item from joyqpiety

    You are most welcome!

  • Question : Inquiry for the item from TanApr 25, 2021

  • Question : Inquiry for the item from cloveeiSep 27, 2020

  • Question : Inquiry for the item from pol****Apr 06, 2020

    When will you have stock of red brown rice?

    Answer : [Re] Inquiry for the item from pol****

    Dear customer, please check back again at the end of the week. Thank you.

  • Question : Inquiry for the item from fei****Mar 17, 2020

    Is this brand of rice from Thailand or Vietnam?

    Please advise.

    Thank you!

    Answer : [Re] Inquiry for the item from fei****

    Dear customer, this brand of rice is from Thailand. Thank you.

+View all Notice, FAQ, Q&A >>
[RB HEALTH] DETTOL ANTIBACTERIAL WET WIPES 40S - BUNDLE OF 2
[RB HEALTH] DETTOL ANTIBACTERIAL WET WIPES 40S - BUNDLE OF 2
Item Q&A
  • Question : Inquiry for the item from lamliting1994May 11, 2021

    Hi, Im looking at 500 packs of dettol wet wipes (40 sheets), Do you do bulk purchase?

    Answer : [Re] Inquiry for the item from lamliting1994

    We can do bulk purchase but price stays the same.

    Question : [Re] Inquiry for the item from lamliting1994

    5.75 for 2?

    Answer : [Re] Inquiry for the item from lamliting1994

    Yes

    Question : [Re] Inquiry for the item from lamliting1994

    so its $1437.50? what about deliver?

    Answer : [Re] Inquiry for the item from lamliting1994

    free delivery

    Question : [Re] Inquiry for the item from lamliting1994

    but it will take 4-7 days to deliver cos we will only procure the stocks after u order

    Answer : [Re] Inquiry for the item from lamliting1994

    noted. so if i order where do i go through?

    Question : [Re] Inquiry for the item from lamliting1994

    You may purchase from this listing :)

    Answer : [Re] Inquiry for the item from lamliting1994

    i just select 250 in qty?

    Question : [Re] Inquiry for the item from lamliting1994

    Yes

    Answer : [Re] Inquiry for the item from lamliting1994

    Do let us know after u purchase so we can arrange for your order to be delivered by mid next week.

    Question : [Re] Inquiry for the item from lamliting1994

    noted! thank u!

    Answer : [Re] Inquiry for the item from lamliting1994

    Hi, sorry i just realised, There is additional of 7.35?

    Question : [Re] Inquiry for the item from lamliting1994

    oh, sorry. my mistake. i just dont select will do! sorry!

    Answer : [Re] Inquiry for the item from lamliting1994

    Yes you dot have to add on :)

  • Question : Inquiry for the item from bzwithlifeJan 13, 2021

    Hi, can I know when is the expiry date?

    Answer : [Re] Inquiry for the item from bzwithlife

    stocks are entering the warehouse this friday.. so it will be fresh stocks.

  • Question : Inquiry for the item from vl98_hl69Dec 03, 2020

    Morning SELLER

    Is it $10 for buy 1 (bundle of 2) get 1 free (bundle of 2) ?

    Total will received 4 packs x 40s?

    TQ 🙏

    Answer : [Re] Inquiry for the item from vl98_hl69

    Dear customer, it is $10 for a total of 2 packs x 40s.
    Thank you.

    Question : [Re] Inquiry for the item from vl98_hl69

    Thanks for the clarification and prompt response 👍

    Answer : [Re] Inquiry for the item from vl98_hl69

    Thank you

  • Question : Inquiry related delivery from toa****Mar 08, 2020

  • Question : Inquiry related delivery from pan****Feb 03, 2020

    Hello. I have ordered since last and there have been no updates. Are there still stock and how long will delivery take?

    Answer : [Re] Inquiry related delivery from pan****

    Dear customer, we have an update on an estimate time of arrival for your Dettol order. Your item is estimated to arrive in mid to end Feb. As a result, we are unable to fulfil the order till then. We understand that this waiting time may not be acceptable to you, as such, we would urge you to cancel your order under "My Orders".
    We deeply apologise for this disappointment

+View all Notice, FAQ, Q&A >>
Kimberly Clark 1 x CARTON SALE: Huggies Naturemade Platinum Diapers/ Pants
Kimberly Clark 1 x CARTON SALE: Huggies Naturemade Platinum Diapers/ Pants
Item Q&A
  • Question : Inquiry for the item from extraordinary_bellaMay 12, 2021

    NON-NATUREMADE PLATINUM PANTS 4 x 33s

    And this is what size ya Seller?? 33s <— is it S? But i want M how?


    And ang soon you will have promotion price? 😂 i wait too

    Answer : [Re] Inquiry for the item from extraordinary_bella

    This is Size M! We will amend accordingly

  • Question : Inquiry for the item from extraordinary_bellaMay 12, 2021

    I wanted to buy the Non-naturemade , i want Platinum Pants size M is it this in the attach picture correct ? But is seem like write size S , there’s no size M

    Answer : [Re] Inquiry for the item from extraordinary_bella

    Yes this is the correct option! We have amended the option to include the size. Thank you for pointing out :)

  • Question : Inquiry for the item from jerlynganMay 11, 2021

  • Question : Inquiry related delivery from tsApr 30, 2021

    Hi there, i have purchased the diapers on 26th april. May i check when will it be delivered as current status is still preparing whereby i chose prime delivery. Thank you!

    Answer : [Re] Inquiry related delivery from ts

    dear customer we are sorry for the delay,you sld rcv by this weekend if u chose prime next day, but on monday if u chose prime today..qxpress has been delaying primetoday orders due to high vol

  • Question : Inquiry related return and exchange from L Sheng XianApr 26, 2021

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[KAO]【2 Ctn】Merries Diapers Tape/ Pants NB~XXL [Made in Japan] *USE $6 OFF $60 COUPON!!!*
[KAO]【2 Ctn】Merries Diapers Tape/ Pants NB~XXL [Made in Japan] *USE $6 OFF $60 COUPON!!!*
Item Q&A
  • Question : Inquiry for the item from buzliteyr_whooshMay 11, 2021

    Playhouse still available?

    Answer : [Re] Inquiry for the item from buzliteyr_whoosh

    Hi customer, yes free gift is available. Thank you

  • Question : Inquiry for the item from emailtoxindyMay 11, 2021

    Hi. When will ü restock size M for tapes and pants?

    Answer : [Re] Inquiry for the item from emailtoxindy

    Hi customer, we will be restocking by Friday. Thank you

  • Question : Inquiry for the item from yeoweileongApr 26, 2021

    Hi can I check when will you restock Merries walker pants size M?

    Answer : [Re] Inquiry for the item from yeoweileong

    Hi customer, this item will be restocked tmr. Thank you

    Question : [Re] Inquiry for the item from yeoweileong

    Hi sorry I’ve missed the restock. When will m sizes be restock again? Will it be 33pcs per packet or 58 per packet??

    Answer : [Re] Inquiry for the item from yeoweileong

    It will be in M58 x 3 packs per carton. Next batch will arrive on Weds. Thank you

    Question : [Re] Inquiry for the item from yeoweileong

    Noted thanks

    Answer : [Re] Inquiry for the item from yeoweileong

    you are most welcome

  • Question : Inquiry for the item from Keiji_08Apr 28, 2021

  • Question : Inquiry for the item from nuttytart06Apr 27, 2021