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Q & A Lists
Item Question & Answer
【Japan Bestseller】4in1 Negative Ion Beauty Machine Facial Cleansing Nourishing Warming Massaging
【Japan Bestseller】4in1 Negative Ion Beauty Machine Facial Cleansing Nourishing Warming Massaging
Item Q&A
  • Question : Inquiry for the item from 235****Jan 07, 2020

    Can this device be used with any brand of face cream we use? Also, how often can we use it.?

    Answer : [Re] Inquiry for the item from 235****

    Dear customer,

    Thanks for your inquiry.
    Yes,this beauty machine can be used with any brand of face cream.
    Please refer to the instruction of your own face cream to determine how often you use it.
    We kindly remind you that this device is quite popular with Japanese customers,almost all of them leave positive feedbacks,and now it debut on Qoo10.sg with lowest price and limited qty,thus please don't miss it!
    Any issues,please feel free to let us know.
    Have a nice day :)

    Best Regards

投影仪
投影仪
Item Q&A
  • Question : Inquiry for the item from jer****Dec 29, 2019

    Dear Vendor,
    I need a projector that can be used wirelessly.
    Can the L1 work without being plugged in?
    Does it accept a Bluetooth dongle in the usb port?
    Can we chrome cast or run Amazon stick on the projector?
    Thanks!

    Answer : [Re] Inquiry for the item from jer****

    Dear customer,

    This projector can be connected with your smart phone to read the local file via USB data cable.
    You need a wireless dongle receiver with HDMI port,such as AnyCast M4 PLUS,which you can also add on in this product listing if you don't have one,so as to sync the online content of your smart phone.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Best Regards

  • Question : Inquiry related delivery from mis****Dec 12, 2019

    How long will item take to deliver?

    Answer : [Re] Inquiry related delivery from mis****

    Dear customer,

    Thanks for your inquiry.
    We always arrange for the shippment ASAP withing about 3 working day after order payment.
    Time for the parcel to Singapore via Qxpress/Qprime is supposed to cost about 3-5 days.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Best Regards

  • Question : Inquiry for the item from rac****Nov 21, 2019

    Hi,

    May i know which is a better model? L1 LCD or YG-300?

    Thanks

    Answer : [Re] Inquiry for the item from rac****

    Dear customer,

    Sorry for the late reply.
    As the saying goes,every man has his hobbyhorse.
    Both 1080P projectors are of high quality.
    The latest model,L1, can project to a larger screen and is cuter than YG-300 .
    Please rest assured to place orders.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Best Regards

    Question : [Re] Inquiry for the item from rac****

    Awesome! Thank you so much!
    I have placed the order last week after i sent my Q to you... =)
    Can you please advise when would you be sending it?

    Answer : [Re] Inquiry for the item from rac****

    Dear customer,

    You are welcome.
    Thanks for your support and trust.
    We would arrange for the shippment ASAP within about 3 working days.
    Time for the parcel to singapore via Qxpress is supposed to cost about 3-5 days.
    Any issues,please feel free to let us know.
    Have a nice day:)

    Regards

    Question : [Re] Inquiry for the item from rac****

    AWESOME!

    Thank you so much!! I am so looking forward to my cutie L1.. =)

    Answer : [Re] Inquiry for the item from rac****

    Dear customer,

    You are welcome.
    Thanks for your support and trust.
    Any issues,please feel free to let us know.
    Have a nice day:)

    Regards

星球暖风机
星球暖风机
Item Q&A
  • Question : Inquiry for the item from 130****Dec 16, 2019

    hi,seller
    I'm very interested in this fan,and wanna buy one.
    can it be used in singapore?
    how long would the delivery time cost?
    thx😊

    Answer : [Re] Inquiry for the item from 130****

    Dear customer,

    Thanks for your inquiry.
    This heater fan canbe used in Singapore.
    We always arrange for the shippment ASAP within about 3 working days.And time for the parcel to Singapore via Qxpress/Qprime is supposed to cost 3-5 days.
    This turbo heater fan has extremely fast heating,9-speed intelligent temperature control,hidden air outlet,which is really a most worth-buying new product!
    Now it is on mega promotion with lowest price in history,please don't miss the big chance.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Best Regards

米家无线除螨仪
米家无线除螨仪
Item Q&A
  • Question : Inquiry for the item from lis****Dec 10, 2019

    How heavy are this product? Thanks

    Answer : [Re] Inquiry for the item from lis****

    Dear customer,

    Thanks for your inquiry.
    It is approx. 2.1KG.
    12.12 promotion is ongoing,please don't forget to use cart coupons and shop coupons.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Best Regards

  • Question : Inquiry for the item from daw****Nov 13, 2019

健适宝V400电动冲牙器
健适宝V400电动冲牙器
Item Q&A
  • Question : Inquiry related delivery from jon****Dec 10, 2019

    How long to deliver? Can it be under 1 wk? If not I wont be home to receive the item

    Answer : [Re] Inquiry related delivery from jon****

    Dear customer

    Thanks for your inquiry.
    It would cost about 3-5 working days for the parcel to Singapore via Qxpress.
    Generally speaking,deliveryman would leave you message or call you when he is about to deliver the parcels.You can also ask your friends or neighbors to receive the goods for you.Thus,please don't worry about it.
    Have a nice day :)

    Best Regards

云米电热水杯
云米电热水杯
Item Q&A
  • Question : Inquiry for the item from kev****Dec 06, 2019

    Is the voltage compatible to SG?

    Answer : [Re] Inquiry for the item from kev****

    Dear customer,

    Thanks for your inquiry.
    The voltage is compatible with most countries including Singapore.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Regards

  • Question : Inquiry related delivery from cod****Dec 03, 2019

    How long 3to arrive in SG?

    Answer : [Re] Inquiry related delivery from cod****

    Dear customer,

    Thanks for your inquiry.
    We arrange for the shippment ASAP within about 3 working days.
    It is suppoesed to cost about 3-5 days for the parcel to Singapore via Qprime.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Best Regards

  • Question : Inquiry for the item from che****Dec 02, 2019

    Hi can I check what kind of charging cable is provided? 2 pin or 3 pin? Thanks!

    Answer : [Re] Inquiry for the item from che****

    Dear customer,

    Thanks for your inquiry.
    Its plug is 3-pin.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Best Regards

  • Question : Inquiry for the item from der****Nov 28, 2019

    Hi,when will be the item delivered if order place today?

    Answer : [Re] Inquiry for the item from der****

    Dear customer,

    Thanks for your inquiry.
    This item is for presale,shippment would be arranged around Dec,10th.
    Limited Qty,firstly come,firstly served.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Best Regards

三明治机
三明治机
Item Q&A
  • Question : Inquiry for the item from zaw****Dec 03, 2019

  • Question : Inquiry for the item from loh****Nov 30, 2019

  • Question : Inquiry for the item from flo****Nov 09, 2019

    What is the difference in type A & the red model. Does all model comes with the changing plates.

    Answer : [Re] Inquiry for the item from flo****

    Dear customer,

    Sorry for the late reply.
    There are almost few differences between 2 types.
    Both types comes with changing plates.
    There is a built-in rotatable timer for Type A,as you can see in the description page.
    You can visit the following site to watch the video of type A:
    shorturl.at/wCIJX
    Have a nice day :)

    Regards

小米HIMO电动自行车
小米HIMO电动自行车
Item Q&A
  • Question : 来自ell****会员的商品咨询。Dec 03, 2019

    请问一下单后几时会拿到电动自行车

    Answer : [Re] 来自ell****会员的商品咨询。

    Dear customer,

    Thanks for your inquiry.
    Generally speaking ,it is supposed to cost about 15-20 days to Singapore for such products as electric bicycle .
    Please rest assured place orders.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Best Regards

米家夜灯2
米家夜灯2
Item Q&A
  • Question : Inquiry for the item from 241****Nov 29, 2019

    Hi, can this be used with the Xiaomi Home app? I can't see the item there?

    Answer : [Re] Inquiry for the item from 241****

    Dear customer

    This light doesn't need APP.
    We would update this listing or upload a new one if there are light s which can be used with the Xiaomi Home app.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Best Regards

吸尘磨脚器
吸尘磨脚器
Item Q&A
  • Question : Inquiry for the item from jol****Nov 24, 2019

    Hi, is there any more stock left?

    Answer : [Re] Inquiry for the item from jol****

    Dear customer,

    Sorry for the late reply.
    The stock of this product is adequate,and so does that of the others,please rest assured to place orders.
    Any issues,please feel free to let us know.
    Have a nice day:)

    Regards

  • Question : Inquiry for the item from Lio****Nov 17, 2019

    Hihi seller
    Just received my items.

    Must charge how long?
    How long battery last?

    Answer : [Re] Inquiry for the item from Lio****

    Dear customer,

    Sorry for the late reply.
    Charge time is about 20 minutes.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Regards

  • Question : Inquiry for the item from Chu****Oct 15, 2019

    Hi seller,

    Need to apply any lotion before use the callus remover?

    Answer : [Re] Inquiry for the item from Chu****

    Dear customer,

    Sorry for the late reply.
    Don't need to apply any lotion before use.
    It is suggested to soak your feet in hot water for about 30 minutes,and then use towel to wipe dry them,before you use the callus remover.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Regards

  • Question : Inquiry for the item from lim****Oct 14, 2019

    Hi seller,

    To use after shower only? Or anytime? Anything to apply on the feet?

    Answer : [Re] Inquiry for the item from lim****

    Dear customer,

    Sorry for the late reply.
    Don't need to apply any lotion before use.
    It is suggested to soak your feet in hot water for about 30 minutes,and then use towel to wipe dry them,or as what you said,after shower,before you use the callus remover.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Regards

  • Question : Inquiry for the item from poo****Oct 11, 2019

    Hi, is it operated by battery?

    Answer : [Re] Inquiry for the item from poo****

    Dear customer

    To be exact,it is an USB rechargeable wireless electric callus remover.
    Have a nice day :)

    Regards

    Question : [Re] Inquiry for the item from poo****

    Ok thanks

    Answer : [Re] Inquiry for the item from poo****

    You are welcome.

可折叠垃圾桶
可折叠垃圾桶
Item Q&A
  • Question : Inquiry for the item from 236****Nov 21, 2019

    Is there a cover?
    Cover will deter insect and smell.
    I will buy if there is a cover.

    Answer : [Re] Inquiry for the item from 236****

    Dear customer,

    Thanks for your inquiry.
    This foldable trash can doesn't comes with a cover.
    Generally speaking,it is mostly used in kitchen,where a lot of household food waste is produced everyday.
    Thus,the design of no-cover is to encourage people to throw waste everyday,so as to enjoy a clean environment.
    We kindly suggest you put a grocery bag into the waste bin,so that you can deter insects,smell,and bacteria after you tighten the grocery bag.Meanwhile,you can also keep the trash can clean by doing so.
    If you still want a trash can with cover,may you will like this dual-use wall-mounted/floor standing trash can,which is also popular and practical:
    www.qoo10.sg/g/670224994
    Any issues,please feel free to let us know
    Have a nice day :)

    Regards

浩酷四合一充电宝
浩酷四合一充电宝
Item Q&A
  • Question : Inquiry for the item from shr****Nov 21, 2019

  • Question : Inquiry for the item from lil****Nov 21, 2019

    This charger is able to charge all kinds of phones?

    Answer : [Re] Inquiry for the item from lil****

    Dear customer,

    Thanks for your inquiry.
    This powerbank is able to charge all kinds of phones or devices,since its output is USB output(5V/2A max) for normal charge.
    And we kindly remind you that if you wanna use this powerbank's wireless charging function,please make sure that your phone/device also support wireless charging.
    This item is on big sale now,please don't miss the chance.
    Limited QTY,first come,first serve.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Regards

多功能料理锅
多功能料理锅
Item Q&A
  • Question : Inquiry for the item from sze****Nov 18, 2019

    How many tray is inside?.

    Answer : [Re] Inquiry for the item from sze****

    Dear customer,

    Thanks for your inquiry.
    This multifunctional electric cooker comes with 5 trays.
    Please rest assured to place orders.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Regards

地贝M500无线吸尘器
地贝M500无线吸尘器
Item Q&A
  • Question : Inquiry for the item from lxl****Nov 18, 2019

    Hi, Do you still have Dibea M500 ?

    Answer : [Re] Inquiry for the item from lxl****

    Dear customer,

    Sorry for the late reply and any inconvenience.
    Temporarily,Dibea M500 is not available,we would update the listing immediately it was restocked.
    BTW,Xiaomi Deerma VC20 vacuum cleaner in this listing is also a good choice and is also on big promotion now!
    Any issues,please feel free to let us know.
    Have a nice day :)

    Regards

  • Question : Inquiry from 130****Nov 11, 2019

    what's the winning rate of this auction?if I won the auction,then how to make the purchase,pls advise,thx

    Answer : [Re] Inquiry from 130****

    Dear customer,

    Thanks for your inquiry.
    This lucky auction is of 100% winning rate,once you bidded,you can pay for it at the lucky price right now.
    You can check your winning status by accessing My Qoo10 > Shopping List >> Auctions,and then please click ‘Purchase’ button and complete payment.
    Please note that if you do not click ‘Purchase’ within 1 days of winning, you are no longer eligible to buy the won item.
    There are only 3 Qty for this price,and this auction ends at anytime,so please don't miss the big chance.
    Any issues,please feel free to let us know.
    Have a nice day:)

    Regards

毛绒玩具按摩枕
毛绒玩具按摩枕
Item Q&A
  • Question : Inquiry for the item from pis****Nov 17, 2019

    Hi, only the piggy have a shirt and washable? The rest don’t have then how to keep clean? The pillow cannot be washed?

    Answer : [Re] Inquiry for the item from pis****

    Dear customer,

    Sorry for the late reply.
    Yes,the rest types are not washable,because there are motors inside.
    It is advised to use a little wet cloth to wipe the dirt off the pillow surface and let it dry nuturally or use hairdryer.
    You can add some detergent to the water while do the cleaning.
    Please remember not to wet the pillow too much to avoid infuencing the motor.
    Any issues,please feel free to let us know.
    Have a nice day :)

    Regards

可折叠壁画收纳柜
可折叠壁画收纳柜
Item Q&A
小米电子温湿度计
小米电子温湿度计
Item Q&A
  • Question : Inquiry for the item from ww9****Sep 06, 2019

    is this international version? can connect to mi home app singapore server?

    Answer : [Re] Inquiry for the item from ww9****

    Dear customer,

    It is original Mijia digital hygrometer clock,and can be connected to Mijia APP.
    Any issues,please feel free to let us know.
    Have a nice day:)

    Regards

    Question : [Re] Inquiry for the item from ww9****

    issue is i can't find this product in mijia app on singapore server

    Answer : [Re] Inquiry for the item from ww9****

    Dear customer,

    This Mijia digital hygrometer only has original version at present,because Xiaomi offcial didn't release global version,thus it may not available on Singapore server.
    Please don't worry about it,it woun't affluence its daily use much.
    Have a nice day :)

    Regards