 - Local Delivery SG Xiaomi Roborock Flagship S6 Ultimate Clean Pro Simultaneous Mopping Sweeping
- Item Q&A
| Answer : [Re] Inquiry for the item from san****Question : [Re] Inquiry for the item from san****Hi seller, may I know when item will be received if I place order today?
Thanks! Answer : [Re] Inquiry related delivery from won****Hi Customer, we will ship Tuesday, 2 working days for delivery Answer : [Re] Inquiry related return and exchange from eij****Answer : [Re] Inquiry for the item from mai****Answer : [Re] 배송 관련 civ****님의 문의입니다.May I know is the plug 3 pin? Any further discount if I buy 2 piece? Answer : [Re] Inquiry for the item from Lim****Power plug for Roborock, for S.E.A, E.U and America. It's two pin type following the strictest E.U safety standard. You will need an adapter. Thanks. Question : [Re] Inquiry for the item from Lim****Answer : [Re] Inquiry for the item from Lim****Hi Customer, S6 white stocks will arrive in 1-2 weeks What is the estimated delivery timeline if i place order today? Answer : [Re] Inquiry related delivery from mfc****Hi Customer, sorry we're currently out of stocks, 2 weeks away Question : [Re] Inquiry related delivery from mfc****Thank you. 2 weeks is fine. Before I place the order, i would like to confirm that $599 is the final net price. Pls confirm that there will be no additional GST charges, shipping/handling/customs fees. Answer : [Re] Inquiry related delivery from mfc****HI Customer, final cost will be showen to you at check out Dear Sir/Mdm,
Is the gst 7% of $599? And how do we pay for the GST? Answer : [Re] Inquiry for the item from won****Dear customer,
You do not have to worry about any GST as we will cover that parts.
Answer : [Re] Inquiry for the item from ng_****Question : [Re] Inquiry for the item from ng_****Answer : [Re] Inquiry for the item from ng_****Question : [Re] Inquiry for the item from ng_****Answer : [Re] Inquiry for the item from ng_****Question : [Re] Inquiry for the item from ng_****Answer : [Re] Inquiry for the item from ng_****Question : [Re] Inquiry for the item from ng_****Answer : [Re] Inquiry for the item from ng_****Question : [Re] Inquiry for the item from ng_****Hi May I know how do u claim the warranty of 1 yr? Answer : [Re] Inquiry from sei****Hi Customer, for warranty, you download the Mi Home app from app store. Once you connect warranty will activate for you automatically. Thanks. Question : [Re] Inquiry from sei****Then where do I go to claim the warranty? Answer : [Re] Inquiry from sei****Hi Customer, first instance please get us on this live and we will direct from therm, our customer service centre is located in Sembawang Hi, is S6 white in stock ? Answer : [Re] Inquiry for the item from evy****Hi, dear customer, Roborock are in local ready stocks, but Singapore Custom is inspecting all new stocks now, it may be released next week Wednesday. We are waiting for further updates from Custom Officer. We have assisted to mark your order as priority that you will be the first batch of customer to receive the new stocks.
The Custom Inspection is expected to be completed within 1 week.
Appreciate your understanding and have a nice day.
Question : [Re] Inquiry for the item from evy****Hi, is item already available ? Answer : [Re] Inquiry for the item from evy****HI customer, S6 white in stocks Question : [Re] Inquiry for the item from evy****Hi, are u the same store as Airbot Official Store ? Answer : [Re] Inquiry for the item from evy****Hi,
When I am going to make payment, it prompts to me that we may need to pay GST, so the payment is excluding GST? Answer : [Re] Inquiry for the item from shi****HI Customer, As all things you buy in Sg you have GST Hi, sorry to keep chasing but I made payment on Q10 almost two months ago on 11 OCT 2019, but have still not received my Roborock S6.
You said on 21 Nov that you will mail it out, then on 28 Nov you informed about further "Customs Inspection" delays, only after I asked. I have been patient but the delivery period is really too long.
*Order no.*: 306782529 Answer : [Re] Inquiry for the item from the****Dear customer, our sincere apologize, the Singapore Government custom insepction is completed, we will diapatch tmr, local delivery will be 2-3 working days. Question : [Re] Inquiry for the item from the****Hi, have you dispatched the item? Thank you. Answer : [Re] Inquiry for the item from the****dear customer, Ninja Van reported to us that due to the high traffic load of 11.11 parcels, frequent parcel lost and miss delivery occurs. For valuable home appliance items, we will postpone shipping for about 3-4 days to avoid the peak hours. Your item will be safely delivered around next week Wednesday or Thursday. Hi,
May I know the water tank is sufficient to mop how many sqm of area?
Regards,
Shin Yee Answer : [Re] Inquiry for the item from shi****HI Customer, tank capacity is 160ml. You can adjust knozzle to adjust spray
Does this include washable microfibre too? Answer : [Re] Inquiry for the item from nat****Hi. Is the S6 box include 2 microfibers cloth like the image attached? Thanks Answer : [Re] Inquiry for the item from suk****Hi Customer, there is 10 pices of cloth included
Your item title state local delivery but your product info states delivery from China.
Which is which? Answer : [Re] Inquiry related delivery from eli****Hi Customer, we have S6 white in stocks now, 2 working days for delivery Will the gst be around 40 dollars given the 569 listed price? Answer : [Re] Inquiry related delivery from foo****How can I purchase with coupon 60 SGD? Answer : [Re] Inquiry for the item from Boa****HI Customer, Click on coupon and it will deduct automatically
Where is the $60 cart coupon? Answer : [Re] Inquiry for the item from Rou****HI Cusotmer, you will have to ask Qoo10 Customer Service Hi is it global or chinese version? Answer : [Re] Inquiry for the item from 262****Hi Customer, S6 is international verisons Do you have black in stock? Answer : [Re] Inquiry for the item from mik****Hi Customer, No black S6 stocks
Dear customer, we have ready stocks, the Singapore Government custom insepction have just completed. we will ship it tmr
(Dec 05, 2019 14:04) Answer : [Re] Inquiry for the item from the****Question : [Re] Inquiry for the item from the****Answer : [Re] Inquiry for the item from the****Is it possible to pick-up in Singapore from a store or a pick-up point? Answer : [Re] Inquiry related delivery from 262****Dear Customer, Sorry, we don't provide store pick up. Delivery Only.
Hi seller, the local 12 mths warranty is it from Xiaomi Singapore? The Xiaomi app for the S6 can be used here in Singapore? Answer : [Re] Inquiry for the item from ste****Hi Customer, local warranty is with us. yes this is international version for SG server When will the stock for black s6 be available for sale? Answer : [Re] Inquiry for the item from chr****Hi Customer, Currently no stock. Xiaomi is having a worlwide shortage. We have placed orders for stocks but no arrival dates into SG Hi. When will the black one be in stock? Answer : [Re] Inquiry for the item from chr****Hi Customer, Currently no stock. Xiaomi is having a worlwide shortage. We have placed orders for stocks but no arrival dates into SG
Do you have ready stock for S6 white?
What is the lead time to delivery to door step?
The xiaomi app will be usable and applicable in SG right? Answer : [Re] Inquiry for the item from tsh****Hi Customer, yes stocks arriving early next week for S6 white Is this Xiaomi latest design for the vacuum cleaner? Answer : [Re] Inquiry for the item from sha****Can I tell the robot which room to clean? May be every day different. Tqvm. Answer : [Re] Inquiry for the item from sha****HI customer, you can access the app and set up Hi Seller, when will the black color roborock s6 stock be arriving? Answer : [Re] Inquiry for the item from Lis****Hi Customer, Sincere apologies. We have placred orders with factory, but no arrival dates into SG Hi seller, if I place order for the Roborock S6 white when can I get the item? Answer : [Re] Inquiry for the item from ste****HI Customer, we have stocks arriving late next week Question : [Re] Inquiry for the item from ste****Hi seller, where to buy the disposable mop pads and the rotating brushes for the Roborock S6? Answer : [Re] Inquiry for the item from ste****HI customer, its available in the store If I place the order now for S6 White (Gen3), what is the estimated date of delivery?
I'm away and will be back on 2 Dec. If the item happened to be delivered to Singapore before this date, can this item be stored in the warehouse (or shop) and I self-collect this item? Answer : [Re] Inquiry related delivery from 260****Dear customer, We have limited 500pcs S6 White ready stock, All current stocks have been reversed for customers who come earlier.
we will ship out stocks this Wednesday, local delivery will be 2 working days. Question : [Re] Inquiry related delivery from 260****What is the estimated date of arrival at my local address in Singapore? I'll be away from 24 Nov onwards and be back on 2 Dec. How can I do if the stock arrive before I'm back? Answer : [Re] Inquiry related delivery from 260****Dear customer, are you talking Roborock S6 white? Question : [Re] Inquiry related delivery from 260****Answer : [Re] Inquiry related delivery from 260****What is the estimated date of arrival at my local address in Singapore? I'll be away from 24 Nov onwards and be back on 2 Dec. How can I do if the stock arrive before I'm back? Question : [Re] Inquiry related delivery from 260****Hi Customer, it would be ideal to place a order when you arrive back to SG. Currently we have stocks Answer : [Re] Inquiry related delivery from gab****Will there be any 2019 year end promotion? Answer : [Re] Inquiry for the item from 260****HI customer, you will have to wait and see. thanks Answer : [Re] Inquiry for the item from mon****Answer : [Re] Inquiry for the item from won****Question : [Re] Inquiry for the item from won****Answer : [Re] Inquiry for the item from won****Answer : [Re] Inquiry for the item from sum****Answer : [Re] Inquiry for the item from eve****Answer : [Re] Inquiry related delivery from lit****Question : [Re] Inquiry related delivery from lit****Answer : [Re] Inquiry related delivery from lit****I can’t get the $50 Qoo10 voucher. Can help? Answer : [Re] Inquiry for the item from kai****HI Customer, this issue you will need to speak to Qoo10 CUstomer Service Local delivery in SG!! What does that mean of the shipping is indicated from China and need to pay GST on top of listed price?
Appreciate if you could make info transparent to all potential buyers in the listing!! Answer : [Re] Inquiry for the item from may****HI Customer, as anything you buy in SG you need to pay for GST Hi, this ships from China and takes 5 days?
Would I have to pay additional gst on this because it is over $400? If so, this is no different from the price of product if I buy from local merchant? Answer : [Re] Inquiry for the item from Jio****dear customer,
Our sincere apology, S6 Black is short of stocks. Would you like to Switch to S6 white color so that we can ship out immediately ?
Hi Customer, we're a local supplier in SG. AS everything you have to pay for GST
(Nov 10, 2019 23:52) Answer : [Re] Inquiry for the item from 209****Answer : [Re] Inquiry related delivery from teo****Question : [Re] Inquiry related delivery from teo****Answer : [Re] Inquiry related delivery from teo****Question : [Re] Inquiry related delivery from teo****Hi,
May I know when will you have stock for S6 black?
Can I pre order for S6 black?
Regards,
Shin Yee Answer : [Re] Inquiry for the item from shi****Hi Customer, Sincere apologies. Unfortunately, we're having further delays from Xiaomi factory on S6 Black having worldwide shortages. We have placed orders for stocks, but we have no dates of arrival into SG.
However, we have White S6 in stocks now, ready to go. Would you take a white S6 instead??? purchase in Singapore need to pay GST? even if it ship from local warehouse? Answer : [Re] Inquiry for the item from Lcs****Hi Customer, Sincere apologies. Unfortunately, we're having further delays from Xiaomi factory on S6 Black having worldwide shortages. We have placed orders for stocks, but we have no dates of arrival into SG.
However, we have White S6 in stocks now, ready to go. Would you take a white S6 instead??? Answer : [Re] Inquiry related delivery from teo****When I click to purchase, there is a message saying that I need to pay for the custom duty and GST? Is that true? Answer : [Re] Inquiry related delivery from phi****Hi Customer, yes you need to pay GST Hi Seller,
Where is the aftersales service center for roborock s6 pls? Answer : [Re] Inquiry for the item from Lis****HI Customer, for warranty and repair only: Proxima @ Gambas, 50 Gambas Ave, #10-36. S757022
in the first instance, just get us on the live chat Answer : [Re] Inquiry for the item from ery****If I order now, when can I get the S6? The shipping date has been shifted from 3rd to 6th Nov. Is 6th Nov confirm shipping date? Answer : [Re] Inquiry for the item from phi****HI Customer, Yes and estimate is around the 6th Answer : [Re] Inquiry for the item from teo****Question : [Re] Inquiry for the item from teo****Can S6 work with Google Home? Answer : [Re] Inquiry for the item from nic****Hi Customre, works with google home & amazon alexa Which generation is this? Where is the service center for the 1 year warranty? Answer : [Re] Inquiry for the item from kai****The S6 is the latest version this year.
Anything you can contact us:
Contact: Roborock Official / 85864156
Address: Proxima @ Gambas, 50 Gambas Crescent, #10-36, S757022 Question : [Re] Inquiry for the item from kai****Latest meaning? Is this generation 1, 2 or 3? Answer : [Re] Inquiry for the item from kai****Hi Customer, S6 new upgraded firmware improvement, map development & precision, motor performance and better battery performance. Noise level is down by 50%. Overall performance improved 230%. Question : [Re] Inquiry for the item from kai****Hmm.. u didn’t answer my question. So which generation? Answer : [Re] Inquiry for the item from kai****HI Customer, yes gen 3. our sincere apology that all S6 black and white models have sold out due very hot sales demand. Based on Xiaomi Factory feedback, the S6 Black & white models will arrive back into stock in 2 weeks time.
Question : [Re] Inquiry for the item from kai****Will seriously consider, Thank you! Answer : [Re] Inquiry for the item from kai****Sorry, 1 more qn, is a better price coming up on 11.11? :)) Question : [Re] Inquiry for the item from kai****HI Customer, yes it will be. But we cannot disclose until the sales starts Answer : [Re] Inquiry for the item from kai****No worries, will await :) Question : [Re] Inquiry for the item from kai****Can I check with you can this S6 work in mihome(app) region China? And can it work with roborock (app) Answer : [Re] Inquiry for the item from ali****HI Customer, this is international version, is will work Singapore server, yes with Mi Home app Connects to Xiao mi home Singapore?
Comes with 3 pin plug? Answer : [Re] Inquiry for the item from kai****It can be connected through xiaomi Singapore. The plugin is EU 2 pins
Answer : [Re] Inquiry for the item from gab****
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 - Roborock S5/S6 Robotic Vacuum Cleaner Xiaomi Gen2 Gen3 Robot Simultaneous Sweeping Mopping
- Item Q&A
| Does this come with a local SINGAPORE plug? Answer : [Re] Inquiry for the item from wen****HI Customer, this has a 2 pin round plug, Answer : [Re] 來自ann****會員的商品咨詢。Hi seller, the Roborock S6 you are selling, the 1 year warranty is it from Xiaomi Singapore? Answer : [Re] Inquiry for the item from ste****Dear customer, we are local seller, S6 with local warranty.
I would like to know if Roborock S6 has a washable mop attached to it.(not disposable mop) Answer : [Re] Inquiry for the item from sun****Hi Customer, yes disposable, but can be washed to extend the life Why up the list price during Nov 11 sales period? Not the right way to take advantage of customer. Will not buy from you. Answer : [Re] Inquiry for the item from dan****Hi Customer, Look out for the bargain on the 11.11 Mega Sale. Grab yourself a bargain Do you sell the accessories in black? Answer : [Re] Inquiry for the item from chi****Hi Customer, we have white only Answer : [Re] Inquiry for the item from elv****Question : [Re] Inquiry for the item from elv****Answer : [Re] Inquiry for the item from elv****Question : [Re] Inquiry for the item from elv****The package list only disposable pads for S6. Is micro fibre wipes not included? Answer : [Re] Inquiry for the item from hln****Hi Customer, yes S6 comes with 10 cloths. These are Washable with water & re useable Question : [Re] Inquiry for the item from hln****The disposable pads cannot be recycled. Are micro fibre wipes included like the ones in S5? It's grey in colour. Answer : [Re] Inquiry for the item from hln****Question : [Re] Inquiry for the item from hln****Hi Customer, it will if looked after, this wil just extend the life of the cloth Is the power plug China type or 3pin as per Singapore plug? Answer : [Re] Inquiry for the item from art****HI Customer, 2 pin round, you will need an adaptor Answer : [Re] Inquiry for the item from liv****Hi Seller, may I know the S5 is the Gen 3 or old model? Answer : [Re] Inquiry for the item from elv****Hi Customer, S6 stocks will be arriving 8th-10th Nov
Answer : [Re] Inquiry for the item from oli****Do we have to pay Singapore GST? How to deal with warranty? Answer : [Re] Inquiry for the item from nik****Hi Customer, all prices include GST. Singapore region warranty and sales.
Where are you located? Question : [Re] Inquiry for the item from nik****Located in Singapore. Is there a store if we need repair or exchange? Answer : [Re] Inquiry for the item from nik****Hi Customer, yes we have a Cusotmer Service Centre for Warranty & repairs only in Sembawang Hi,
What are the difference between S5 and S6? Answer : [Re] Inquiry for the item from m_s****HI Customer, see attahced Answer : [Re] Inquiry for the item from phi****Hi Customer, yes 2 pin round, you will need an adaptor S6 only available on 3rd Nov? How long will it take to reach Singapore? Does it comes with UK plug? Answer : [Re] Inquiry for the item from phi****HI Customer, stocks will arrive within 2 weeks Can the s6 work in Xiaomi home(app) in China server? Answer : [Re] Inquiry for the item from ali****our s6 is the international version, which you can connect through the xiaomi home, without china region
Answer : [Re] Inquiry for the item from gab****Answer : [Re] Inquiry for the item from gab****Hi for 1 year warranty, do we go to the same Address stated for refund, which is at Proxima @Gambas industrial Park? Answer : [Re] Inquiry for the item from bab****Hi Customer, yes thats correct. just get us on the live chat for any quiestion or issues first Please confirm price of $599 is the final price for s6 and I do not need to pay further for GST and tax as when I click to buy, a notification pop up on may have to pay gst and tax for overseas delivery exceeding $400. Thank you. Answer : [Re] Inquiry for the item from bab****HI Customer, we do not sell overseas. We sell in side Singapore only. How long is the waiting time to receive the item. Is it shipped from China? Is the plug singapore or China? Answer : [Re] Inquiry for the item from sie****we have stock in SG warehouse
if you order today, will dispatch 2 -3 days on your hand Do we have to pay shipping and tax? Answer : [Re] Inquiry related delivery from Gen****you can refer to the final price, no more cost Answer : [Re] Inquiry for the item from Gen****S6 sold out already
the new stock is reaching in 2 weeks Answer : [Re] Inquiry for the item from chi****Question : [Re] Inquiry for the item from chi****Answer : [Re] Inquiry for the item from chi****Does the S6 come with Singapore warranty? Answer : [Re] Inquiry for the item from far****Hi Customer, Yes local warranty Answer : [Re] Inquiry for the item from chi****Can I check does it connect to Singapore or china server? Answer : [Re] Inquiry for the item from alv****hi, it’s internaitonal model connected with internaitonal server. Question : [Re] Inquiry for the item from alv****Means cannot connect china server? Answer : [Re] Inquiry for the item from alv****All the xiaomi device can collect through the xiaomi home Question : [Re] Inquiry for the item from alv****Acutally, you are not answering my question, when I set region to china from Xiaomi home, can I see the device? Or must I set to Singapore? Answer : [Re] Inquiry for the item from alv****The S5 is for globally use, when you login the xiaomi home account, you can choose singapore region as well
Hi, do u have current stock for S6 white? Answer : [Re] Inquiry for the item from che****hi, dear customer,
Yes, S6 white stocks are ready for purchasing.
Item will be shipped and delivered within 3-4 working days. For Roborock Gen 2, what must be the gap (cm) between the 2 floors of different heights in order for the anti drop cliff sensor to work? Answer : [Re] Inquiry for the item from kia****hi, the height difference must be greater than 5cm to let the cliff sensor activate.
Thanks.
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 - 2019 Model Xiaomi Smart TV |WIFI 5G |32 43 in | LED HD | Android TV | Local Warranty Local Delivery
- Item Q&A
| Hi does the 32 inch come with wall bracket? Answer : [Re] Inquiry for the item from has****HI Customer, Sorry no wall brackets. It comes with holders to sit on the table/tv cabinet Both 32 and 43" can watch Netflix and hv chromecast function? Answer : [Re] Inquiry for the item from gen****Hi Customer, all downloadable witht the goog app thru your phone On the 43" TV. Can we increase the memory size ? Answer : [Re] Inquiry for the item from 237****
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 - after coupon $170/Special Offer、Xiaomi Air Purifier 3s、 2019 New Air Circulator 400m CARD
- Item Q&A
| Answer : [Re] Inquiry for the item from kon****Question : [Re] Inquiry for the item from kon****Answer : [Re] Inquiry for the item from kon****Answer : [Re] Inquiry for the item from edn****Hi, I bought one from your store. However, I can't connect to Mi Home App from google play store. May I know why? Or Any specific app that I need to use? Thanks Answer : [Re] Inquiry for the item from cke****Hi Customer, try this if cannot connect to Xiaomi 3 Air Purifier: 1.switch off wifi on my mobile phone 2. let the MiHome App ask to turn wifi on.3. Once turn on the wifi (via request from MiHome) , you can find the Purifier 3. (set region to ＂ Mainland China＂). Hope this help. Question : [Re] Inquiry for the item from cke****I can connect now. Thank you so much. Answer : [Re] Inquiry for the item from cke****I would like to use PayPal for payment. Pls adv if ok.
Thanks. Answer : [Re] Inquiry for the item from tin****Dear customer,Starting from 27th May 2019, PayPal will no longer be offered as one of the payment methods.https://www.lazada.sg/helpcenter/Why-am-I-not-able-to-make-a-payment-with-my-Paypal-account.html Answer : [Re] Inquiry for the item from xav****Answer : [Re] Inquiry for the item from lim****Dear customer, we are local seller, product with local seller warranty, our Xiaomi Stocks are from CHINA i just place order..when is the estimate delivery? Answer : [Re] Inquiry related delivery from che****Question : [Re] Inquiry related delivery from che****new stocks will be ready be purchased for Singapore within 2 working days.
You may receive it next week Monday or Tuesday Answer : [Re] Inquiry related delivery from che****Question : [Re] Inquiry related delivery from che****Answer : [Re] Inquiry related delivery from che****I dont see shipping tracking details yet..any issue? Question : [Re] Inquiry related delivery from che****hi dear customer,
the cargo team will be reaching Singapore port tomorrow and unload all new stocks to our warehouse.
Our staffs will prepare and ship our the items over the weekend Answer : [Re] Inquiry related delivery from che****Question : [Re] Inquiry related delivery from che****:))
:)
(Sep 28, 2019 18:01) Answer : [Re] Inquiry related delivery from che****Question : [Re] Inquiry related delivery from che****Answer : [Re] Inquiry related delivery from che****I stillbcannot connect the air purifier3 to my samsung galaxy9+...already switchbto 2.4ghz wifi setting but still same problem...any comment? Question : [Re] Inquiry related delivery from che****Hi Customer, try this if cannot connect to Xiaomi 3 Air Purifier: 1.switch off wifi on my mobile phone 2. let the MiHome App ask to turn wifi on.3. Once turn on the wifi (via request from MiHome) , you can find the Purifier 3. (set region to " Mainland China"). Hope this help. Answer : [Re] Inquiry related delivery from che****already tried your method but still not able to connect to MiHome App....need advise again Question : [Re] Inquiry related delivery from che****Hi Customer, have you given the app access to all the app requests
Answer : [Re] Inquiry for the item from lai****Hi, thanks for delivery. How do I register my unit for local warranty?
Also, there seems to be an issue with the scheduled timer. It comes on by itself at the time I specified but it doesn’t go off at all. The Mi Home log tells me it is switched on at my set time and switched off at the set time but in reality, it is still running and doesn’t switch off until I press the button manually, often hours later. How do I fix this? Answer : [Re] Inquiry for the item from Mar****Hi Customer, All warranty has been acttvated automatically Answer : [Re] Inquiry for the item from man****Answer : [Re] Inquiry for the item from thy****Answer : [Re] Inquiry for the item from lai****may i know is ready stock? Answer : [Re] 來自eve****會員的商品咨詢。dear customer,
Latest new batch of stocks are coming tomorrow.
Our staffs will prepare your order and ship out over the weekends.
You may receive it next week Monday or Tuesday. Question : [Re] 來自eve****會員的商品咨詢。Hi, i reveiced items but how come i can't connect with it and my phone. Answer : [Re] 來自eve****會員的商品咨詢。Dear customer, could you set the region to mainland China and try again?
Answer : [Re] Inquiry for the item from kan****Any local warranty and how many months? Answer : [Re] Inquiry for the item from civ****Answer : [Re] Inquiry for the item from jas****so far the latest is 3 , there is no 3s .. Hi, local warranty for how Long? Answer : [Re] Inquiry related return and exchange from tra****Hi if i place order today, when can i get it? Answer : [Re] Inquiry related delivery from vic****If you order today, it wil pack same day and dispatch tomorrow. you will get it in 2 - 3 days
Hi,
Is it possible to arrange delivery on saturday? Answer : [Re] Inquiry related delivery from gre****Dear customer , once we receive your order , we will pack same day , and wait for the delivery come to collect
Question : [Re] Inquiry related delivery from gre****Answer : [Re] Inquiry related delivery from gre****Yes we have stock of the Air Purifier 3
Answer : [Re] Inquiry related delivery from ral****Question : [Re] Inquiry related delivery from ral****Answer : [Re] Inquiry related delivery from ral****Question : [Re] Inquiry related delivery from ral****Answer : [Re] Inquiry related delivery from jes****Hi I placed order a few days ago
When will you ship? Answer : [Re] Inquiry related delivery from gid****
Dear customer the item is dispatched already , thanks for the patience
what type of filter is use for this purifier? Answer : [Re] Inquiry for the item from eri****Hi
dear customer, it’s the deafult active charcol hepa filter for model 3 inside. Hi, for the filter, where can we buy the filters? Answer : [Re] Inquiry for the item from yeo****dear customer,
filters can be purchased from all authroized Xiaomi Smartmi distributor.
best regards. Answer : [Re] Inquiry for the item from uto****Question : [Re] Inquiry for the item from uto****Answer : [Re] Inquiry for the item from uto****Hi, can I get a confirmation if item will surely arrive by this Saturday? Thanks. Answer : [Re] Inquiry related delivery from Van****dear customer,
Brand new stocks will be ready on Sat in Singapore.
As the item is in high demand, we will ship out and fulfill all orders once the local stocks are ready.
You may receive on next week Monday or Tuesday. Hi, does this come with 3 pin plug for use in spore??? When will it be shipped if purchased today??? Answer : [Re] Inquiry for the item from den****dear customer,
the Xiaomi Air Purifier 3 is following E.U. Safety standard with two pin round plug.
new stocks will be ready be purchased for Singapore within 2 working days.
You may receive it on Sat. Question : [Re] Inquiry for the item from den****Possible to add a UK 3 pin plug?? Answer : [Re] Inquiry for the item from den****hi,
dear customer, as Xiaomi Smartmi has not authroized any other factory to product 3 pin U.K. plug yet, using 3rd party plug may cause fire hazards. May I know how is this a newer model than the xiaomi 3? Answer : [Re] Inquiry for the item from ral****dear customer,
The model on sales are Xiaomi Air Purifier 3 GEN
Best regards. How to know if filter lifespan is ending?
Can reset the filter time and continue to use same filter? Answer : [Re] Inquiry for the item from eri****hi,
the lifespan is about 6~10 months depends on the air pollution quality.
you can continue use it if the condition is good. whats the difference between the 3 and the 3s? Answer : [Re] Inquiry for the item from doo****dear customer,
The model on sales are Xiaomi Air Purifier 3 GEN
Best regards. Hi, does this connect to china server or sg server? Answer : [Re] Inquiry for the item from sid****dear customer,
Xiaomi Smartmi global server are still being developed right now, we need temporarily connect to China server at the movement.
Once the international server setup is finished, we can switch back to local region.
Thanks and best regards. Hi, this is China version? I want China version so can connect to China Server.
Thanks Answer : [Re] Inquiry for the item from jos****dear customer,
the server will be using Xiaomi International server.
our new model are being shipped from HongKong to Singapore right now.
You may receive on 27th or 28th this week.
Best regards This is 3S? But the description is describing 3! Answer : [Re] Inquiry for the item from kkw****dear customer,
it’s the latest model 3rd gen release just 2 weeks ago.
our new model are being shipped from HongKong to Singapore right now.
You may receive on 27th or 28th this week.
Best regards How long is local warranty provided? 1 year?
Does it come with UK 3pin cord? Answer : [Re] Inquiry for the item from wil****dear customer,
it’s follwoing E.U. safety standard with 2pin round type plug.
1 Year warranty provided by local engineer team. Answer : [Re] Inquiry related return and exchange from Yee****dear customer,
We do have local team to provide the warranty service.
Please simply contact service hotline : 85864156 for any repair and maintenance issue.
Best regards.
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