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Item Question & Answer
Xiaomi Roborock Flagship  S6 Pure Mopping Sweeping Water Tank Laser Mapping Robot vacuum cleaner
Xiaomi Roborock Flagship S6 Pure Mopping Sweeping Water Tank Laser Mapping Robot vacuum cleaner
Item Q&A
  • Question : Inquiry related delivery from kaevyFeb 09, 2021

  • Question : Inquiry for the item from Lisa.hswNov 07, 2020

  • Question : Inquiry for the item from bhawyani7Oct 29, 2020

    Do you have item stock right now Roborock s6 .... How long delivery takes time

    Answer : [Re] Inquiry for the item from bhawyani7

    sorry no stocks

  • Question : Inquiry for the item from derrick_tan1990Jul 26, 2020

    hi seller. I bought 2 of it and 1 of them seems to have problem during moving. There a dragging noise on the brush rotor for a brand new item. It very seems like manufacturing defect.

    Answer : [Re] Inquiry for the item from derrick_tan1990

    Hi Customer, there's no debris/hair stuck underneath
    or inside?

  • Question : Inquiry related return and exchange from hj_dreamerJul 20, 2020

    Hi I have purchased my S6 in Feb 20, the current system does not hold charge and the battery deplete very fast. The home location also changed suddenly. Can I check how do I do a exchange?

    Answer : [Re] Inquiry related return and exchange from hj_dreamer

    Hi Customer, do you have any fault codes?

    Question : [Re] Inquiry related return and exchange from hj_dreamer

    do you have a sales order number? as you don't have any sales history??

    Answer : [Re] Inquiry related return and exchange from hj_dreamer

    Hi, my sales order number is 315138976.

    My purchase is in Feb 20.

    Question : [Re] Inquiry related return and exchange from hj_dreamer

    Do you have any fault codes?

    Answer : [Re] Inquiry related return and exchange from hj_dreamer

    Don't have any fault codes, where can I find the fault codes?

    Question : [Re] Inquiry related return and exchange from hj_dreamer

    the robot will speak them or it will come thru as a notofication on the app

    Answer : [Re] Inquiry related return and exchange from hj_dreamer

    Hi Customer, please send a video on whats app on 8743 7966 to our Roborock Engineer. Please also include you sales order number

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