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Q & A Lists
Item Question & Answer
BUNDLE SPECIAL! SG Local 100% Authentic Longchamp Neo Series 1512/1515
BUNDLE SPECIAL! SG Local 100% Authentic Longchamp Neo Series 1512/1515
Item Q&A
  • Question : Inquiry for the item from egg****Dec 06, 2019

  • Question : Inquiry for the item from dev****Dec 01, 2019

  • Question : Inquiry for the item from jol****Dec 04, 2019

    The medium size come with the long handle?

    Answer : [Re] Inquiry for the item from jol****

    Hi there,

    Sorry we don't have med size for long handle.

    Thank You

    Question : [Re] Inquiry for the item from jol****

    Sorry not long handle I mean the long strip can attach and sling over shoulder.

    Answer : [Re] Inquiry for the item from jol****

    Hi there,

    Yes, there is a strap.

    Thank You

  • Question : Inquiry for the item from jes****Dec 05, 2019

  • Question : Inquiry for the item from dai****Dec 04, 2019

    Hi,
    I have dropping you messages more than 5 times and tried calling but no reply. The big dust bag is missing from the delivery. Will you deliver or refund it?

    Answer : [Re] Inquiry for the item from dai****

    Hi there,

    We deliberately sent without the dustbag first because we ran out of dustbags. We will send it to you via singpost normal mail. It should reach you by next wed.

    Thank You

+View all Notice, FAQ, Q&A >>
SG Local 100% Authentic Longchamp Le Pliage 1621/1623 made in france (comes with original receipt
SG Local 100% Authentic Longchamp Le Pliage 1621/1623 made in france (comes with original receipt
Item Q&A
  • Question : Inquiry for the item from txy****Nov 30, 2019

    Hi, will there be restock of 1621 series?

    Answer : [Re] Inquiry for the item from txy****

    Hi there,

    Yes, in about 1 week time.

    Thank You

  • Question : Inquiry for the item from dec****Nov 03, 2019

    Hi. Can I know if the small bag handle can be shoulder carried? When's the brown colour stock arrive? Is it 100% authentic? Thanks.

    Answer : [Re] Inquiry for the item from dec****

    HI there,

    yes it can be shoulder carried. Brown is currently out of stocks till further notice. It is 100% authentic.

    Thank You

  • Question : Inquiry for the item from 235****Sep 30, 2019

    Hi
    When will you have stock for the small size?
    I need to replace my old one.

    Answer : [Re] Inquiry for the item from 235****

    Hi there,

    Not so soon.

  • Question : Inquiry for the item from enn****Jul 01, 2019

    Hi. Any restock for small size 1621 gun metal or the Navy?

    Answer : [Re] Inquiry for the item from enn****

    Hi there,

    Not so soon at this moment.

    Thank You

  • Question : Inquiry for the item from ong****Feb 07, 2019

    May I know when will you be replenishing the stock for medium size turquoise or royal blue?

    Answer : [Re] Inquiry for the item from ong****

    HI there,

    These 2 colors is not available at the moment.

    Thank You

+View all Notice, FAQ, Q&A >>
SG Local 100% Authentic Longchamp 2018 Limited Edition Series Made In France(with original receipt)
SG Local 100% Authentic Longchamp 2018 Limited Edition Series Made In France(with original receipt)
Item Q&A
  • Question : Inquiry for the item from Mel****Nov 28, 2019

  • Question : Inquiry for the item from 235****Aug 27, 2019

  • Question : Inquiry for the item from Loo****Sep 03, 2019

    Hi would u have 1515 item in black coming in soon

    Answer : [Re] Inquiry for the item from Loo****

    Hi there,

    Yes in about 1 weeks time.

    Thank you

  • Question : Inquiry for the item from pin****Jul 22, 2019

    Clo'e Floirat 1899 will be in stock next week?

    Answer : [Re] Inquiry for the item from pin****

    Hi there,

    It is currently out of stock till further notice.

    Thank You

  • Question : Inquiry for the item from Mrs****Jul 20, 2019

+View all Notice, FAQ, Q&A >>
SG LOCAL 100% Authentic Furla Metropolis Bag imported from Paris
SG LOCAL 100% Authentic Furla Metropolis Bag imported from Paris
Item Q&A
  • Question : Inquiry for the item from nit****Nov 16, 2019

  • Question : Inquiry for the item from Eri****Nov 10, 2019

    Hi, can I get full refund if this bag is not authentic. Just to makesure because I have a furla in white, now I want to get a black one. Thanks.

    Answer : [Re] Inquiry for the item from Eri****

    Hi there,

    Yes, definately a 100%.

    Thank You

  • Question : Inquiry for the item from s_a****Sep 18, 2019

    Hello, do you still have the cupon purchase at $149? I apply cupon but only $5 off.

    Answer : [Re] Inquiry for the item from s_a****

    Hi there,

    Sorry the coupon for promotion is over.

    Thank You

  • Question : Inquiry for the item from cin****Sep 09, 2019

  • Question : Inquiry related delivery from ade****Sep 08, 2019

+View all Notice, FAQ, Q&A >>
SG Local 100% Authentic Longchamp Neo Le Pliage Medium Backpack 1119(With Receipt)
SG Local 100% Authentic Longchamp Neo Le Pliage Medium Backpack 1119(With Receipt)
Item Q&A
  • Question : Inquiry for the item from tok****Aug 26, 2019

    Hi seller
    Will there be any restock for orange? Or brown?
    Is this bag water proof?

    Answer : [Re] Inquiry for the item from tok****

    Hi there,

    Yes the bag surface is waterproof material. Orange is currently unavailable till further notice.

    Thank You

  • Question : Inquiry for the item from cot****Jul 13, 2019

  • Question : Inquiry from rie****Mar 29, 2019

    Hello
    I’m actually from Indo. Is it possible that I pick up at your store? I do the shopping online but pick up. Thanks

    Answer : [Re] Inquiry from rie****

    Hi there,

    Sorry we don't provide pickup service.

    Thank You

  • Question : Inquiry related return and exchange from wai****Mar 21, 2019

    Exchange item, please! Thank you.

    Answer : [Re] Inquiry related return and exchange from wai****

    Hi there,

    Can you apply for a "exchange" or "return" on your end i will do the exchange.

    Thank You

  • Question : Inquiry related return and exchange from wai****Mar 18, 2019

    Hi, just received my bag! Am not happy with the long champ print- the letter A n M seems to be fading off! How to go abt in the exchange of a new PCs? Pls advise?

    Answer : [Re] Inquiry related return and exchange from wai****

    Hi there,

    Can you take a picture for me?

    Thank You

    Question : [Re] Inquiry related return and exchange from wai****

    Letter A n M is fading!

    Answer : [Re] Inquiry related return and exchange from wai****

    Hi there,

    If you want an exchange please select "exchange" or "return" on your end.

    Thank You

+View all Notice, FAQ, Q&A >>
Apply $20 seller + $20 Qoo10 Coupon!100% Authentic Longchamp Le Pliage Backpack 1699 (With Receipt)
Apply $20 seller + $20 Qoo10 Coupon!100% Authentic Longchamp Le Pliage Backpack 1699 (With Receipt)
Item Q&A
  • Question : Inquiry for the item from Lim****Oct 12, 2017

    Saw from a review that this is counterfeit with photos comparison. Receipt has no watermark, poor logo emboss and zip does not have the YKK print etc. How do you explain it?

    Answer : [Re] Inquiry for the item from Lim****

    Hi there,

    I had already replied in the review, Please click on and see my explanations.

    Thank You

  • Question : Inquiry for the item from nga****Oct 09, 2017

  • Question : Inquiry related delivery from Cat****Oct 09, 2017

    Hi seller, if order today, can get the backpack by Friday?
    Kindly advise urgently.
    Thank you.

    Answer : [Re] Inquiry related delivery from Cat****

    Hi there,

    Yes you can.

    Thank You

  • Question : Inquiry for the item from jen****Oct 08, 2017

    Hello! Would you restock maroon? Really like that color!

    Answer : [Re] Inquiry for the item from jen****

    Sorry not at the moment, all items are while stock lasts.

    Thank You

  • Question : ColourOct 08, 2017

    Hi Seller,

    Will you still restock other colours such as rose red or dark purple? Thanks

    Answer : [Re] Colour

    Hi there,

    Not at the moment, all items are while stock last.

    Thank You

    Question : [Re] Colour

    Thanks. Actually I wanted to place order this morning when there is still dark purple available. Unfortunately, I couldn't locate the $20 shop coupon. Guess I have no choice but to give this a miss.

    Answer : [Re] Colour

    So sorry to hear about this, I had some miscommunication with qoo10 admin therefore didn't get the procedures right. My apologies again.

    Question : [Re] Colour

    Both black and navy are too common. I wouldn't mind beige. However, this colour gets dirty easily. Have no idea how to clean it when it gets dirty. Any suggestion how to clean it when it gets dirty?

    Answer : [Re] Colour

    Hi there,

    Just take a wet tissue to wipe it will do. It is made of nylon material.

    Thank You

+View all Notice, FAQ, Q&A >>