sweetbox
sweetbox KR
POWER 90% 12,983 Fellows Join Fellow

Q&A board

Available
월~금: 오전 10시~오후 6시
토,일, 공휴일: 휴무
Q & A Lists
Item Question & Answer
[MEDI-PEEL] Medipeel (jh) Melanon X Cream 30ml
[MEDI-PEEL] Medipeel (jh) Melanon X Cream 30ml
Item Q&A
  • Question : Inquiry for the item from JessicaApr 14, 2021

  • Question : Inquiry for the item from jtp****Jan 19, 2020

    hi can this prdt used on pigmentation on the face?
    apply day or night

    Answer : [Re] Inquiry for the item from jtp****

    This product can be used day & night, on pigmented areas or on entire face.
    Thank you very much.

[Pyunkang Yul] (sc) Intensive Repair Cream 50ml
[Pyunkang Yul] (sc) Intensive Repair Cream 50ml
Item Q&A
[Peripera] ⓐ Sugar Glow Tint 3g
[Peripera] ⓐ Sugar Glow Tint 3g
Item Q&A
[DEOPROCE] (ov) E.G.F Multi Care Ampoule (13g*5ea) 1pack
[DEOPROCE] (ov) E.G.F Multi Care Ampoule (13g*5ea) 1pack
Item Q&A
[THEFACESHOP] ★Big Sale★ Natural Sun Eco Power Long Lasting Sun Cream 50ml
[THEFACESHOP] ★Big Sale★ Natural Sun Eco Power Long Lasting Sun Cream 50ml
Item Q&A
  • Question : Inquiry for the item from dwhbalaApr 07, 2021

    Ordered "Sun Eco"; However, received the item that does not have the logo "Sun Eco". Why is it? Can you send the "Sun Eco" for us please?

    Answer : [Re] Inquiry for the item from dwhbala

    Hello, customer~
    I think it's a renewed product.
    If you send me a picture of the product you received, I'll help you check it correctly.

[Dr. Jart+] (sg) Every Sun Day Sunblock 50ml
[Dr. Jart+] (sg) Every Sun Day Sunblock 50ml
Item Q&A
  • Question : Inquiry for the item from syApr 04, 2021

    Do you have ready stocks? Is this authentic? Thank you.

    Answer : [Re] Inquiry for the item from sy

    Hello? Do you have ready stocks?

    Question : [Re] Inquiry for the item from sy

    Hello, customer~
    I'm sorry for the delay in answering.
    Unfortunately, the product you inquired about is out of stock.
    Thank you.

[Photo Box] ★Big Sale★ Photo Box Ver1 / Photo Frame / 3*5 inch / 4*6 inch / 5*7 inch
[Photo Box] ★Big Sale★ Photo Box Ver1 / Photo Frame / 3*5 inch / 4*6 inch / 5*7 inch
Item Q&A
[The YEON] ⓢ Canola Honey Essential Serum 200ml
[The YEON] ⓢ Canola Honey Essential Serum 200ml
Item Q&A
[SUR.MEDIC] (jj) Bright Glutathione Mask N (30g*10ea) 1 Pack
[SUR.MEDIC] (jj) Bright Glutathione Mask N (30g*10ea) 1 Pack
Item Q&A
[MEDI-PEEL] Medipeel (jh) Red Lacto Collagen Ampoule 70ml
[MEDI-PEEL] Medipeel (jh) Red Lacto Collagen Ampoule 70ml
Item Q&A
[THEFACESHOP] Hydro Cushion Blush 8g
[THEFACESHOP] Hydro Cushion Blush 8g
Item Q&A
  • Question : Inquiry for the item from Sharon_goonApr 01, 2021

    Hi what’s the expiry for Pink? Thanks

    Answer : [Re] Inquiry for the item from Sharon_goon

    Hello, customer~
    Unfortunately, the product you inquired about is currently out of stock, so please understand that it is difficult to check it.
    Thank you.

[Hope Girl] ⓐ 3D Powder Blusher 5g
[Hope Girl] ⓐ 3D Powder Blusher 5g
Item Q&A
  • Question : Inquiry for the item from Sharon_goonMar 30, 2021

    Hi what’s the expiry for Girly Pink? Thanks

    Answer : [Re] Inquiry for the item from Sharon_goon

    Hello, customer~
    The expiration date of the product you inquired about is February 2023.
    Please note that the expiration date may vary depending on the color of the blusher.
    Thank you.

[TRUE ISLAND] ⓐ Honey Bee Venom Perfect Essential Toner 100ml
[TRUE ISLAND] ⓐ Honey Bee Venom Perfect Essential Toner 100ml
Item Q&A
  • Question : Inquiry for the item from chewkaren30mMar 29, 2021

    (1) Do you still have the stock of this product?

    (2) Expiry date of this product.

    **Please Advice**

    Answer : [Re] Inquiry for the item from chewkaren30m

    Hello, customer~
    I'll answer your questions.
    We have the product in stock, and the expiration date is April 2022.
    I hope your answer was helpful.
    Thank you.

  • Question : Inquiry for the item from lin****Nov 15, 2019

[GD11] (ho) Premium RX Cell Treatment Program 3+ (100mg*3ea+5ml*3ea) 1 Pack
[GD11] (ho) Premium RX Cell Treatment Program 3+ (100mg*3ea+5ml*3ea) 1 Pack
Item Q&A
  • Question : Inquiry for the item from BrendaMar 05, 2021

    Hi seller,

    This set is make up of how many? Is it 3 + 3?

    Appreciate your advise before ordering.

    Thank you.

    Regards

    Brenda

    Answer : [Re] Inquiry for the item from Brenda

    Hello, customer~
    Premium RX cell treatment 100mg*3 vials.
    Premium RX Vital Solution 5ml*3 vial.
    Thank you.

    Question : [Re] Inquiry for the item from Brenda

    Thank you seller for prompt reply.👍🤗

    Answer : [Re] Inquiry for the item from Brenda

    You're welcome~Thank you.
    Have a nice day ^^

    Question : [Re] Inquiry for the item from Brenda

    Hi seller,

    What does (ho) in your site means?

    Appreciate your advise.

    Thank you

    Brenda

    Answer : [Re] Inquiry for the item from Brenda

    Hello, customer~
    It's just a symbol to distinguish between us, and it's not related to the product name or product, so please ignore it.
    Thank you for your interest.

[Centellian 24+] ⓘ Madeca Derma Mask Ⅱ (25ml*10ea) 1 Pack
[Centellian 24+] ⓘ Madeca Derma Mask Ⅱ (25ml*10ea) 1 Pack
Item Q&A
[SINIL PHARM] ⓙ Defen Plaster Cool (10pcs*4ea) 1 Pack / Pain Relief Cool Patch
[SINIL PHARM] ⓙ Defen Plaster Cool (10pcs*4ea) 1 Pack / Pain Relief Cool Patch
Item Q&A
  • Question : Inquiry for the item from aggieMar 23, 2021

    Dear sir/mdm

    may i know the dimension of these patch?

    rgds

    Answer : [Re] Inquiry for the item from aggie

    Hello, customer~
    The size of the patch is approximately 15cm wide and 11cm long.
    I hope your answer was helpful.
    Thank you.

    Question : [Re] Inquiry for the item from aggie

    thank you! have just order one to try out first.

    Answer : [Re] Inquiry for the item from aggie

    Thank you for your purchase.

[A.H.C] ⓐ Capture Solution Prime White Ampoule 50ml
[A.H.C] ⓐ Capture Solution Prime White Ampoule 50ml
Item Q&A
[NATUREREPUBLIC] Snail Solution BB Cream 40ml / Snail BB Cream Renewal
[NATUREREPUBLIC] Snail Solution BB Cream 40ml / Snail BB Cream Renewal
Item Q&A
  • Question : Inquiry for the item from LingMar 18, 2021

    Could you update me the expiry date for above product. As I intend to order.

    Answer : [Re] Inquiry for the item from Ling

    Hello, customer~
    The product you ordered has been sent to the courier service today.
    The expiration date is November 2021.
    Thank you.

  • Question : Inquiry for the item from che****Oct 13, 2019

    Do you sell Natural Republic Sunstick?

    Please advice.

    Thank you.

    Answer : [Re] Inquiry for the item from che****

    Dear customer,

    https://qoo.tn/Bzp9CV

    Thank you

[innisfree] Olive Heating Massage 100ml / Wash-off Pack
[innisfree] Olive Heating Massage 100ml / Wash-off Pack
Item Q&A
  • Question : Inquiry for the item from myhomescityMar 13, 2021

    Hi there, do you have stock now for this item?

    Answer : [Re] Inquiry for the item from myhomescity

    Hello, customer~
    The product you inquired about is currently discontinued.
    I hope your answer was helpful.
    Thank you.

    Question : [Re] Inquiry for the item from myhomescity

    Okay thanks

    Answer : [Re] Inquiry for the item from myhomescity

    Thank you so much

  • Question : Inquiry for the item from myh****Mar 24, 2019

    Hi there, do you have any stock now for this item?

    Answer : [Re] Inquiry for the item from myh****

    Deara customer,

    Sorry at this time we don't have the stock.

    Thank you

[Sulwhasoo] Concentrated Ginseng Renewing Cream EX 60ml / 자음생크림
[Sulwhasoo] Concentrated Ginseng Renewing Cream EX 60ml / 자음생크림
Item Q&A
  • Question : Inquiry for the item from celinetsfMar 14, 2021

    Hi Do u have available stock of this cream? How long does it take to ship to Singapore? Thanks.

    Answer : [Re] Inquiry for the item from celinetsf

    Hello, customer~
    If you order this product, we can release it within two days.
    Thank you for your interest.

[MEDI-PEEL] Medipeel (jh) Power Aqua Cream 50g
[MEDI-PEEL] Medipeel (jh) Power Aqua Cream 50g
Item Q&A
  • Question : Inquiry for the item from yeowtlMar 13, 2021

    Hi may i know are you still selling this item and rest of items listed? Because keep seeing your notice of OFFICE CLOSED...

    Answer : [Re] Inquiry for the item from yeowtl

    Hello, customer~
    The product you inquired about is in stock.
    Thank you for your interest.

[MERBLISS] ⓙ Wedding Dress Intense Hydration Coating Nude Seal Mask (25g*5ea) 1pack
[MERBLISS] ⓙ Wedding Dress Intense Hydration Coating Nude Seal Mask (25g*5ea) 1pack
Item Q&A
  • Question : Inquiry for the item from claudia.lim1209Mar 12, 2021

    Hi, what is the expiry date?

    Answer : [Re] Inquiry for the item from claudia.lim1209

    Hello, customer~
    The expiration date of the product you inquired about is March, 22.
    Thank you.

    Question : [Re] Inquiry for the item from claudia.lim1209

    March 2022?

    Answer : [Re] Inquiry for the item from claudia.lim1209

    Yes, sir. It's March, 2022.
    Thank you.

  • Question : Inquiry for the item from eil****Sep 06, 2019

    May i check 1 pack inside have how many piece of mask?

    Answer : [Re] Inquiry for the item from eil****

    Dear customer,

    It contain 5pcs in one box.

    Thank you

[belif] ⓘ The True Cream – Aqua Bomb 75ml
[belif] ⓘ The True Cream – Aqua Bomb 75ml
Item Q&A
[innisfree] Green Tea Seed Serum 80ml / Green Tea Tri-biotics / NEW 2021
[innisfree] Green Tea Seed Serum 80ml / Green Tea Tri-biotics / NEW 2021
Item Q&A
  • Question : Inquiry for the item from myhomescityMar 09, 2021

    Hi there, is this the new green tea seed Tri-biotics serum just launch or last year one? And how long it will arrive in Singapore?

    Answer : [Re] Inquiry for the item from myhomescity

    Hello, customer~
    This product was manufactured in 2021.
    The expiration date is 2024.
    If you order the day before, it will be released the next day.
    If shipped to the delivery company, the delivery will take up to a week depending on the delivery company's situation, so please refer to it.
    Thank you.

    Question : [Re] Inquiry for the item from myhomescity

    I mean if this Green tea seed serum the new one with Tri- biotics or not?

    Answer : [Re] Inquiry for the item from myhomescity

    Green Tea Tri-biotics for your inquiry.
    The product is correct.
    Thank you for your inquiry.

    Question : [Re] Inquiry for the item from myhomescity

    Okay

    Answer : [Re] Inquiry for the item from myhomescity

    Thank you ~