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Q & A Lists
Item Question & Answer
[LANEIGE] Water Bank Hydro Cream EX 50ml / New 2019 / 워터뱅크 하이드로 크림 EX
[LANEIGE] Water Bank Hydro Cream EX 50ml / New 2019 / 워터뱅크 하이드로 크림 EX
Item Q&A
[MEDI-PEEL] Medipeel (jh) Luxury 24K Gold Ampoule 100ml
[MEDI-PEEL] Medipeel (jh) Luxury 24K Gold Ampoule 100ml
Item Q&A
  • Question : Inquiry for the item from infoMay 10, 2021

    Do u have this item medipeel blue aqua calming ball ampoule

    Answer : [Re] Inquiry for the item from info

    Hello, customer.
    The product you inquired about is not sold to our seller.
    Thank you.

  • Question : Inquiry for the item from yog****Jun 24, 2020

    hi, is there any parabens in this product? suitable for sensitive skin? thank you

    Answer : [Re] Inquiry for the item from yog****

    Hello
    There is no paraben.

    Ingredient specialty:
    Purified water, butylene glycol, niacinamide, methylglucose-20, hydroxyethyl urea, polysorbate 20, caprylyl glycol, phenoxyethanol, carbomer, triethanolamine, allantoin, ammonium lactate, urea , Panthenol, Adenosine, Gold (200ppm), Disodium IDA, Flavoring, Glycerin, Sodium Hyaluronate, Rosemary Extract, Indian Mulberry Leaf Extract, Lavender Extract, Green Tea Extract, Geothermal Root Extract, Indian Mulberry Flower Extract, Turmeric Root Extract, Purslane Extract, Hexyl Cinnamol, Holy Basil Leaf Extract, Ethyl Hexyl Glycerine, Fructan, 1,2-Hexane Diol, Chamsan Extract, Page-40 Hydrogenated Castor Oil, P Sebum-26-butes-26, acetyloctapeptide-3, palmitoyltetrapeptide-7, acetylhexapeptide-8, copper tripeptide-1, tripeptide-1, palmitoyltripeptide-1, palmitoylpentapeptide -4, hexapeptide-9, nonapeptide-1

    Question : [Re] Inquiry for the item from yog****

    Thank you 😊

    Answer : [Re] Inquiry for the item from yog****

    Thank you

  • Question : Inquiry for the item from rod****Nov 28, 2019

    May I check is this product authentic? This is different from official website . The logo also look different from the photo you post can you please check?

    Answer : [Re] Inquiry for the item from rod****

    Dear customer,

    http://en.medipeel.co.kr/product/luxury-24k-gold-ampoule-100ml/699/

    So you don't need to worry about that.

    we will also change the picture.

    Thank you

  • Question : Inquiry for the item from che****Nov 25, 2019

    (1) Do you have stocks for this Medi-Peel serum?

    (2) If have, how long will it take to arrive Singapore?

    (3) Please advice on expiry date of this product.

    Thank you.

    Answer : [Re] Inquiry for the item from che****

    Dear customer,

    1.yes we hvae the stock.

    2. It usuallly takes 5~10days.

    3.The exp date is 2022.10.

    Thank you

[SU:M37°] SUM Water-full Radiant Hydrating Glow Cream 50ml
[SU:M37°] SUM Water-full Radiant Hydrating Glow Cream 50ml
Item Q&A
  • Question : Inquiry for the item from violetgum29May 06, 2021

[ISNTREE] (gd) Aloe Soothing Gel Moisture Type 150ml / EXP-21.12
[ISNTREE] (gd) Aloe Soothing Gel Moisture Type 150ml / EXP-21.12
Item Q&A
  • Question : Inquiry for the item from frenchkoteFeb 09, 2021

[On The Body] ⓑ The Natural Plus Avocado Body Wash 500g / 영양가득 바디워시
[On The Body] ⓑ The Natural Plus Avocado Body Wash 500g / 영양가득 바디워시
Item Q&A
  • Question : Inquiry for the item from cyrenegnApr 28, 2021

    I have a bottle of this body wash but I cannot see clear expiry date except at the bottom of this bottle there is a date and its in korean words. Please advise is that manufacturing date or expiry date? Thanks.

    Answer : [Re] Inquiry for the item from cyrenegn

    Hello, customer.
    The expiration date of the product you inquired about is December 2022.
    Please note that the expiration date of the product may vary depending on the warehousing date.
    Thank you.

    Question : [Re] Inquiry for the item from cyrenegn

    I see this date 29/08/2019 at the bottom of the bottle. Is this date the
    expiry date? Thanks.

    Answer : [Re] Inquiry for the item from cyrenegn

    Is this the product you bought from us?
    We can't check our purchase history, but we can't check it just by saying it, but it may be the date of manufacture.

[SecretKey] [Rose Edition] (sg) Starting Treatment Essence 150ml / First Treatment Essence
[SecretKey] [Rose Edition] (sg) Starting Treatment Essence 150ml / First Treatment Essence
Item Q&A
  • Question : Inquiry for the item from estherMay 02, 2021

    hi, what is the expiry date

    Answer : [Re] Inquiry for the item from esther

    Hello, customer.
    The expiration date of the product you inquired about is March 2024.
    Thank you.

[LANEIGE] (tt) Water Sleeping Mask Sample [Lavender] 15ml * 2ea (30ml)
[LANEIGE] (tt) Water Sleeping Mask Sample [Lavender] 15ml * 2ea (30ml)
Item Q&A
[JMsolution] ⓙ Marin Luminous Pearl Wash Off Mask [Pearl] 80g
[JMsolution] ⓙ Marin Luminous Pearl Wash Off Mask [Pearl] 80g
Item Q&A
[VT Cosmetics] (bo2.5) Cica Sleeping Mask (4ml*30ea) 1 Pack
[VT Cosmetics] (bo2.5) Cica Sleeping Mask (4ml*30ea) 1 Pack
Item Q&A
[APieu] Madecassoside Cream 2X 50ml
[APieu] Madecassoside Cream 2X 50ml
Item Q&A
[NATUREREPUBLIC]  ⓢ Ginseng Royal Silk Foam Cleanser 150ml / Premium Cleansing Foam
[NATUREREPUBLIC] ⓢ Ginseng Royal Silk Foam Cleanser 150ml / Premium Cleansing Foam
Item Q&A
  • Question : Inquiry for the item from sumApr 29, 2021

    Hi, pls advise the expiry date. Thank you.

    Answer : [Re] Inquiry for the item from sum

    Hello, customer.
    The expiration date of the product you inquired about is December 2021.
    Please note that the expiration date of the product may vary depending on the warehousing date.
    Thank you.

[STYLE71] Full Cover Luxury Cushion [Jewelry Edition] 15g*2 / C-lady
[STYLE71] Full Cover Luxury Cushion [Jewelry Edition] 15g*2 / C-lady
Item Q&A
  • Question : Inquiry for the item from holilianApr 27, 2021

    Hi do u sell the refill only?

    Answer : [Re] Inquiry for the item from holilian

    Hello, customer.
    Unfortunately, we don't sell refill only.
    I'm sorry for not being able to help you.
    Thank you.

[3W Clinic] ⓑ Crystal White Sleeping Pack 100ml / 크리스탈 화이트 슬리핑 팩
[3W Clinic] ⓑ Crystal White Sleeping Pack 100ml / 크리스탈 화이트 슬리핑 팩
Item Q&A
[COMMONLABS] (lm) Vitamin E Calming Ampoule 30ml
[COMMONLABS] (lm) Vitamin E Calming Ampoule 30ml
Item Q&A
[NATUREREPUBLIC] ⓢ California Aloe Vera 74 Cooling Eye Serum 15ml / Eye Serum + Massage Roller
[NATUREREPUBLIC] ⓢ California Aloe Vera 74 Cooling Eye Serum 15ml / Eye Serum + Massage Roller
Item Q&A
  • Question : Inquiry for the item from GuestApr 20, 2021

    When is the expiry date?

    Answer : [Re] Inquiry for the item from Guest

    Hello, customer.
    Please understand that the product you inquired about is currently out of stock, so it is difficult to check the expiration date.
    I'm sorry for not being able to help you.
    Thank you.

[Doctorcos] (sg) Amino Acid Hybrid Sheet Free Mask Advanced 110ml
[Doctorcos] (sg) Amino Acid Hybrid Sheet Free Mask Advanced 110ml
Item Q&A
[MEDI-PEEL] Medipeel (jh) Melanon X Cream 30ml
[MEDI-PEEL] Medipeel (jh) Melanon X Cream 30ml
Item Q&A
  • Question : Inquiry for the item from JessicaApr 19, 2021

  • Question : Inquiry for the item from JessicaApr 14, 2021

  • Question : Inquiry for the item from jtp****Jan 19, 2020

    hi can this prdt used on pigmentation on the face?
    apply day or night

    Answer : [Re] Inquiry for the item from jtp****

    This product can be used day & night, on pigmented areas or on entire face.
    Thank you very much.

[Doctorcos] (sg) Snow White Water Glow Mask Premium 110ml
[Doctorcos] (sg) Snow White Water Glow Mask Premium 110ml
Item Q&A
[VELLA] ⓘ Neck Cream : Ultimate Age killer 50ml / 넥크림:얼티메이트 에이지 킬러
[VELLA] ⓘ Neck Cream : Ultimate Age killer 50ml / 넥크림:얼티메이트 에이지 킬러
Item Q&A
  • Question : Inquiry for the item from geknoilowApr 16, 2021

    Hi,
    May I know what is the expiry date of this product? Thanks.

    Answer : [Re] Inquiry for the item from geknoilow

    Hello, customer~
    The expiration date of the product you inquired about is November 2023.
    Thank you.

    Question : [Re] Inquiry for the item from geknoilow

    Hi,
    Thanks for your prompt reply.

    Answer : [Re] Inquiry for the item from geknoilow

    Thank you so much~

[Pyunkang Yul] (sc) Intensive Repair Cream 50ml
[Pyunkang Yul] (sc) Intensive Repair Cream 50ml
Item Q&A
  • Question : Inquiry for the item from redheadblondie123shoApr 14, 2021

    Hello! May I know the expiry date of the pyunkang Yul Intensive repair cream please? Thanks!

    Answer : [Re] Inquiry for the item from redheadblondie123sho

    Hello, sir!
    Which you have your validity date of the product in the December 2023.
    Thank you.

[Peripera] ⓐ Sugar Glow Tint 3g
[Peripera] ⓐ Sugar Glow Tint 3g
Item Q&A
[DEOPROCE] (ov) E.G.F Multi Care Ampoule (13g*5ea) 1pack
[DEOPROCE] (ov) E.G.F Multi Care Ampoule (13g*5ea) 1pack
Item Q&A
[THEFACESHOP] ★Big Sale★ Natural Sun Eco Power Long Lasting Sun Cream 50ml
[THEFACESHOP] ★Big Sale★ Natural Sun Eco Power Long Lasting Sun Cream 50ml
Item Q&A
  • Question : Inquiry for the item from dwhbalaApr 07, 2021

    Ordered "Sun Eco"; However, received the item that does not have the logo "Sun Eco". Why is it? Can you send the "Sun Eco" for us please?

    Answer : [Re] Inquiry for the item from dwhbala

    Hello, customer~
    I think it's a renewed product.
    If you send me a picture of the product you received, I'll help you check it correctly.

[Dr. Jart+] (sg) Every Sun Day Sunblock 50ml
[Dr. Jart+] (sg) Every Sun Day Sunblock 50ml
Item Q&A
  • Question : Inquiry for the item from syApr 04, 2021

    Do you have ready stocks? Is this authentic? Thank you.

    Answer : [Re] Inquiry for the item from sy

    Hello? Do you have ready stocks?

    Question : [Re] Inquiry for the item from sy

    Hello, customer~
    I'm sorry for the delay in answering.
    Unfortunately, the product you inquired about is out of stock.
    Thank you.

[Photo Box] ★Big Sale★ Photo Box Ver1 / Photo Frame / 3*5 inch / 4*6 inch / 5*7 inch
[Photo Box] ★Big Sale★ Photo Box Ver1 / Photo Frame / 3*5 inch / 4*6 inch / 5*7 inch
Item Q&A
[The YEON] ⓢ Canola Honey Essential Serum 200ml
[The YEON] ⓢ Canola Honey Essential Serum 200ml
Item Q&A
[SUR.MEDIC] (jj) Bright Glutathione Mask N (30g*10ea) 1 Pack
[SUR.MEDIC] (jj) Bright Glutathione Mask N (30g*10ea) 1 Pack
Item Q&A
[MEDI-PEEL] Medipeel (jh) Red Lacto Collagen Ampoule 70ml
[MEDI-PEEL] Medipeel (jh) Red Lacto Collagen Ampoule 70ml
Item Q&A
[THEFACESHOP] Hydro Cushion Blush 8g
[THEFACESHOP] Hydro Cushion Blush 8g
Item Q&A
  • Question : Inquiry for the item from Sharon_goonApr 01, 2021

    Hi what’s the expiry for Pink? Thanks

    Answer : [Re] Inquiry for the item from Sharon_goon

    Hello, customer~
    Unfortunately, the product you inquired about is currently out of stock, so please understand that it is difficult to check it.
    Thank you.