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Q & A Lists
Item Question & Answer
LED Motion Sensor Lights USB Rechargeable Human Induction Lamp Bedroom Magnetic Light
LED Motion Sensor Lights USB Rechargeable Human Induction Lamp Bedroom Magnetic Light
Item Q&A
  • Question : Inquiry for the item from regine7871Apr 26, 2021

    Dear seller.

    How long to charge the light?

    Answer : [Re] Inquiry for the item from regine7871

    Hi customer , 2-3 hrs

    Question : [Re] Inquiry for the item from regine7871

    Hi seller,

    Good day to you. There are two of the lights are not works. Can I get refund?

    Answer : [Re] Inquiry for the item from regine7871

    Have you charge it?

    Question : [Re] Inquiry for the item from regine7871

    No. How to change? Please advise. Thanks

    Answer : [Re] Inquiry for the item from regine7871

    Using USB cable

    Question : [Re] Inquiry for the item from regine7871

    Hi seller, I did charge it. But after charge still cannot use.

    Answer : [Re] Inquiry for the item from regine7871

    In this case , would you like to do exchange with us ?

    Question : [Re] Inquiry for the item from regine7871

    May I know how to exchange

    Answer : [Re] Inquiry for the item from regine7871

    Would you mind to come down our shop to do 1:1 exchange directly ?

    Question : [Re] Inquiry for the item from regine7871

    Omg. Is it far? Where is the location?

    Answer : [Re] Inquiry for the item from regine7871

    Shop name: MosiMosi 164 Race Course Road,#01-01,S218604. Working hours:11am to 9pm,Mon-Sun.
    Thanks

  • Question : Inquiry for the item from scr8389Apr 20, 2021

  • Question : Inquiry for the item from hondaxr279Apr 21, 2021

    Hi, Can self collect instead?

    Answer : [Re] Inquiry for the item from hondaxr279

    Hi customer , we are sorry this product now is currently run out of stock , we will inform you once the new stock is arrived

  • Question : Inquiry for the item from bmmhkjjgwyApr 20, 2021

    Any switch to switch off motion sensor if do not want to use motion sensor?

    Answer : [Re] Inquiry for the item from bmmhkjjgwy

    Hi customer , it will auto switch off

    Question : [Re] Inquiry for the item from bmmhkjjgwy

    \

  • Question : Inquiry for the item from shiqichengApr 20, 2021

    How long does the battery last?

    Answer : [Re] Inquiry for the item from shiqicheng

    Hi Buyer,

    30-120Day also subject to usage.
    It came with USB cable for you to charge

Philips Hair Dryer 1800W 6 Speeds Function 57°c ThermoProtect Temperature (BHC020)
Philips Hair Dryer 1800W 6 Speeds Function 57°c ThermoProtect Temperature (BHC020)
Item Q&A
  • Question : Inquiry related delivery from yasiminishaApr 23, 2021

    Hi can I know when you going to ship the air dryer out. Thank you

    Answer : [Re] Inquiry related delivery from yasiminisha

    Daer customer, shipping will take around 7days

[SG Apple Warranty] Apple AirPods Pro ★ Wireless Bluetooth Earphones Noise Cancelling Genuine Apple
[SG Apple Warranty] Apple AirPods Pro ★ Wireless Bluetooth Earphones Noise Cancelling Genuine Apple
Item Q&A
  • Question : Inquiry for the item from TrishaApr 13, 2021

    Hi. Is this authentic apple?
    And when does the warranty start? It’s inactivated warranty right? Which means I have to put in the purchase date and register for warranty? But what date do I put in for purchase date? Will need official apple recipet for that right?

    Answer : [Re] Inquiry for the item from Trisha

    Hi customer , yes it is . You may register the warranty by yourself

    Question : [Re] Inquiry for the item from Trisha

    We doesn't have the receipt

  • Question : Inquiry for the item from nicholas.tanplMar 29, 2021

  • Question : Inquiry for the item from ifah64izatiMar 09, 2021

    Is this local set or korea set?

    Answer : [Re] Inquiry for the item from ifah64izati

    Local set can claim warranty with apple.Thanks

    Question : [Re] Inquiry for the item from ifah64izati

    Hi so if i purchase the local set it wont comes with warranty.. i have to get it from Apple?

    Answer : [Re] Inquiry for the item from ifah64izati

    Apple warranty claim can take qoo10 resit be approve.Thanks

  • Question : Inquiry for the item from fuMar 07, 2021

  • Question : Inquiry for the item from tobesmartsgFeb 24, 2021

    Hello

    I'm currently living in Korea. Is the warranty valid in Korea?

    Answer : [Re] Inquiry for the item from tobesmartsg

    No Customer,Just Only warranty at SG.Thanks

+View all Notice, FAQ, Q&A >>
Samsung Galaxy Note20 Ultra 5G 12+256GB
Samsung Galaxy Note20 Ultra 5G 12+256GB
Item Q&A
  • Question : Inquiry related delivery from giamvictor59Mar 21, 2021

    Hi
    Local sealed Samsung set ?Immediate stock available ?

    Answer : [Re] Inquiry related delivery from giamvictor59

    HI customer , yes it is , but now we no ready stock , need to pre-order .

    Question : [Re] Inquiry related delivery from giamvictor59

    If order today,when can deliver ?

    Answer : [Re] Inquiry related delivery from giamvictor59

    Once you have done the payment , we will pre-order from our supplier side within 3-5 day , shipment will get 7 working days .

  • Question : Inquiry for the item from BltyegiamMar 22, 2021

    Hi seller,
    When can self collect if order today ?
    Thank u

    Answer : [Re] Inquiry for the item from Bltyegiam

    HI customer , we are sory , we don't have ready stock for this model phone , we need to pre-order .

  • Question : Inquiry for the item from uram0705Mar 19, 2021

    Hello I'm interested in note20 it's brand new sealded box??

    Answer : [Re] Inquiry for the item from uram0705

    HI customer , yes it is .

  • Question : Inquiry for the item from uram0705Mar 19, 2021

    Hello I'm interested in note 20 it's bandnew sealded box?

    Answer : [Re] Inquiry for the item from uram0705

    Hi customer , yes it is .

Samsung Galaxy Note 2 N7105 Smart phone 4G Phone 3100 mAh Battery 2GB+16GB Local Warranty
Samsung Galaxy Note 2 N7105 Smart phone 4G Phone 3100 mAh Battery 2GB+16GB Local Warranty
Item Q&A
  • Question : Inquiry for the item from Guest userMar 19, 2021

  • Question : Inquiry for the item from may6871Mar 09, 2021

    Can the phone support whatsapp and telegram apps?

    Answer : [Re] Inquiry for the item from may6871

    Dear Customer,telegram can use,But whatsapp can't.THANKS

  • Question : Inquiry for the item from may6871Mar 09, 2021

    Hi, can I come down to purchase from your shop directly? Same price as Q10? I would like to remove the camera, can do it on the spot?

    Answer : [Re] Inquiry for the item from may6871

    Dear Customer,The price is $100 at shop.Thanks

    Question : [Re] Inquiry for the item from may6871

    can remove camera?

    Answer : [Re] Inquiry for the item from may6871

    Dear Customer,It can't.Thanks

  • Question : Inquiry for the item from joycechua1984Mar 02, 2021

  • Question : Inquiry related return and exchange from johnchpuaFeb 26, 2021

    Boss.... The battery is having problems. Charge for a few hour but....... Can u change the battery for me or offer a test for me as the phone cannot be on

    Answer : [Re] Inquiry related return and exchange from johnchpua

    May we know what is the battery issue ?

    Question : [Re] Inquiry related return and exchange from johnchpua

    Cannot be charge.... I tried charging for a few hour then the hp still can not be on. For the past few days. I just charge n still it cannot be switched on

    Answer : [Re] Inquiry related return and exchange from johnchpua

    In this case , would you mind to bring it down to our shop to let our technician check with you ? Thansk

    Question : [Re] Inquiry related return and exchange from johnchpua

    I know.... But mind sending me your address? So that I can go over. N the opening hours please

    Answer : [Re] Inquiry related return and exchange from johnchpua

    Shop name: MosiMosi 164 Race Course Road,#01-01,S218604. Working hours:11am to 9pm,Mon-Sun.
    Thanks

+View all Notice, FAQ, Q&A >>
Hello Kitty Apple Airpods Wireless Bluetooth 5.0 Sports earphone Cartoon Headphon Bilateral stereo
Hello Kitty Apple Airpods Wireless Bluetooth 5.0 Sports earphone Cartoon Headphon Bilateral stereo
Item Q&A
2020 New XIAOMI MIJIA SHOWSEE Anion Hair Dryer Negative Ion 1800W hair care Professinal
2020 New XIAOMI MIJIA SHOWSEE Anion Hair Dryer Negative Ion 1800W hair care Professinal
Item Q&A
Xiaomi Mijia AI Voice Translator Recorder 18 Languages 4.1 inch 6 Mic Online Camera Photo Translator
Xiaomi Mijia AI Voice Translator Recorder 18 Languages 4.1 inch 6 Mic Online Camera Photo Translator
Item Q&A
  • Question : Inquiry for the item from katek63Mar 09, 2021

    Is this item in stock? How long will be the delivery once order placed? Are there instructions in English? Thanks

    Answer : [Re] Inquiry for the item from katek63

    Dear Customer,we non have stock.Thanks

    Question : [Re] Inquiry for the item from katek63

    If order we can send out at china

    Answer : [Re] Inquiry for the item from katek63

    And no have instructions in English.Thanks

Baseus MVP Elbow Type Cable USB For iPhone 1.5A 2m USB-Lightning cable fast charge cable
Baseus MVP Elbow Type Cable USB For iPhone 1.5A 2m USB-Lightning cable fast charge cable
Item Q&A
  • Question : Inquiry for the item from SusanMar 03, 2021

    Is this suitable for iPhone 6 n 11 without c type ? For usual lightning cable charging. Thanks

    Answer : [Re] Inquiry for the item from Susan

    Hi customer , yes can .

Samsung Galaxy S10e snapdragon 855 128GB ROM 6GB RAM 5.8inches Dynamic AMOLED (Export set)
Samsung Galaxy S10e snapdragon 855 128GB ROM 6GB RAM 5.8inches Dynamic AMOLED (Export set)
Item Q&A
Samsung Galaxy A02S 4+64GB 1 Year Local Warranty
Samsung Galaxy A02S 4+64GB 1 Year Local Warranty
Item Q&A
Camel Fitness Yoga Rope Yoga Mat Resistance Exercise 4-Tube Yoga Equipment Sit-up Five Colors
Camel Fitness Yoga Rope Yoga Mat Resistance Exercise 4-Tube Yoga Equipment Sit-up Five Colors
Item Q&A
  • Question : Inquiry for the item from kohjenny99Feb 21, 2021

    Hi, is ice blue avail? Does it come with strap and bag? Thks.

    Answer : [Re] Inquiry for the item from kohjenny99

    HI customer , second batch of new stock is arrived soon , we will shipped out your order once new stock coming , Thanks

    Question : [Re] Inquiry for the item from kohjenny99

    It is coming with bag

    Answer : [Re] Inquiry for the item from kohjenny99

    Ok, thanks

    Question : [Re] Inquiry for the item from kohjenny99

    You are welcome .

  • Question : Inquiry for the item from ChoFeb 15, 2021

    Hi
    Can this reduce noise when used for rope skipping ?

    Answer : [Re] Inquiry for the item from Cho

    Hi customer , do you mean the yoga mat ?

    Question : [Re] Inquiry for the item from Cho

    I wanted a mat which allows me to use for skipping rope .

    Answer : [Re] Inquiry for the item from Cho

    We cannot confrim with you , you may try for it . Thanks

  • Question : Inquiry for the item from msk7524Nov 15, 2020

  • Question : Inquiry for the item from starnet2000sgOct 11, 2020

    Hi Seller,

    is the ice blue still out of stock?

    Answer : [Re] Inquiry for the item from starnet2000sg

    Hi customer,we are sorry about that,The ice blue is currently run out of stock,We only left pick and purple.Thanks

  • Question : Inquiry from sassygerl16Sep 04, 2020

+View all Notice, FAQ, Q&A >>
Original Xiaomi Portable Bluetooth Selfie Stick Extendable Folding Tripod Phone Holder Desktop Stand
Original Xiaomi Portable Bluetooth Selfie Stick Extendable Folding Tripod Phone Holder Desktop Stand
Item Q&A
  • Question : Inquiry for the item from busy_dayFeb 12, 2021

    I have a wanbo tmax projector. Which model is suitable as a stand for it?

    Answer : [Re] Inquiry for the item from busy_day

    Hi customer , all the triod stand is only suitable of phone only . Thanks

  • Question : Inquiry for the item from chrismarquez_ttshDec 26, 2020

    Can fit iphone 12 pro max?

    Answer : [Re] Inquiry for the item from chrismarquez_ttsh

    Hi customer,this item can fit 12 pro max.Thanks

  • Question : Inquiry for the item from rogerpohNov 30, 2020

    I need one that can hold iPhone 11 Pro while I carry it about and has an extendable tripod. Which one should I choose?

    Answer : [Re] Inquiry for the item from rogerpoh

    Hi customer,you can choose the xiaomi one,Thanks

  • Question : Inquiry for the item from rogerpohNov 30, 2020

    What’s the difference between the first two?

    Answer : [Re] Inquiry for the item from rogerpoh

    Hi customer,only this model:XMZPG01YM is from xiaomi.Thanks

  • Question : Inquiry for the item from jeslyn_seahNov 29, 2020

    XMZPG01YM compatible with iphone 12 pro max?

    Answer : [Re] Inquiry for the item from jeslyn_seah

    Hi customer,This item can compatible with 12 pro max.Thanks

    Question : [Re] Inquiry for the item from jeslyn_seah

    Just placed order. Can expedite shipping? Thanks alot!

    Answer : [Re] Inquiry for the item from jeslyn_seah

    Hi customer,we will ship out the item asap,The delivery will take around 2 to 3 working days,Thanks for your support

+View all Notice, FAQ, Q&A >>
**SG Apple Warranty** ★ Apple AirPods Gen 2 Wireless Bluetooth Earphones
**SG Apple Warranty** ★ Apple AirPods Gen 2 Wireless Bluetooth Earphones
Item Q&A
  • Question : Inquiry for the item from Qixiong1105Jan 19, 2021

    Local singapore product? Can register warranty online?
    This is wireless charging case or wired?

    Answer : [Re] Inquiry for the item from Qixiong1105

    Hi customer,this item is currently run out of stock.Thanks

    Question : [Re] Inquiry for the item from Qixiong1105

    it's wired charging case

Apple 20W USB-C Power Adapter iphone 11 iphone 12 Charger (1 Year Local Warranty)
Apple 20W USB-C Power Adapter iphone 11 iphone 12 Charger (1 Year Local Warranty)
Item Q&A
  • Question : Inquiry related delivery from jsimmjJan 08, 2021

    Hi seller. I’ve placed an order yesterday. When can you ship out? Thanks

    Answer : [Re] Inquiry related delivery from jsimmj

    Hi customer,we will ship out the item asap,Thanks

  • Question : Inquiry related return and exchange from zeroJan 08, 2021

    Hi Seller,

    The charger you sent is definitely not original, there is a random "crown" sticker inside the box, the words on the manual is so unclearly printed, the detail of the charger is different from the original too.

    I've upload pictures of proof and requested for return, please respond asap.

    Answer : [Re] Inquiry related return and exchange from zero

    Hi customer,thanks for your feedback,we have approved the request.Thanks

  • Question : Inquiry for the item from freezerJan 01, 2021

    Hi Seller can I confirm with you that this charger is not the original 20w charger from Apple but it’s some other 3rd party manufactured charger that will work?

    Answer : [Re] Inquiry for the item from freezer

    Hi customer , it can be work . Thanks

  • Question : Inquiry for the item from AbcdeDec 23, 2020

    Hi, will I get the 15W power during wireless charging using this adapter and Apple magsafe for my iPhone 12?

    Answer : [Re] Inquiry for the item from Abcde

    Hi customer,this adapter is 20W .Thanks

  • Question : Inquiry for the item from ooiek8Dec 14, 2020

    Hi seller, u sent me a faulty 2nd hand charger that cannot charge. I hv filed an 1-for-1 exchange claim. Pls do not send faulty 2nd hand item to me. Pls respond. Order no: 332641844

    Answer : [Re] Inquiry for the item from ooiek8

    Hi customer,would you mind come over our shop ?We can check for you.Thanks

    Question : [Re] Inquiry for the item from ooiek8

    Hi seller, let me hv more time to test the charger because the charging is intermittent. Fast and slow. Not sure what the problem is. By the way, you should not hv sent a 2nd hand charger to customer. It should be in a sealed box, not open box.

    Answer : [Re] Inquiry for the item from ooiek8

    Noted with thanks,But this item is new set,May be the packing team take the display set.You can come over our shop,we will exchange for you.Thanks

    Question : [Re] Inquiry for the item from ooiek8

    Never mind. The charger is ok now. No need to change for now. I stay far from your shop. Not convenient to travel to your shop. I hv confirmed the delivery.

    Answer : [Re] Inquiry for the item from ooiek8

    Noted with thanks

+View all Notice, FAQ, Q&A >>
Xiaomi ENCHEN Boost USB Electric Hair Clipper Two Speed Ceramic Cutter Hair Fast Charging Hair Trimm
Xiaomi ENCHEN Boost USB Electric Hair Clipper Two Speed Ceramic Cutter Hair Fast Charging Hair Trimm
Item Q&A
  • Question : Inquiry for the item from Loigiavan2011Jan 07, 2021

    Hi how is the warranty ? N where

    Answer : [Re] Inquiry for the item from Loigiavan2011

    Hi customer,this item is 30 days seller warranty.Thanks

Xiaomi Redmi Wired and Wireless TV SoundBar Audio 30W Home Theater TV Wall-mounting
Xiaomi Redmi Wired and Wireless TV SoundBar Audio 30W Home Theater TV Wall-mounting
Item Q&A
  • Question : Inquiry for the item from AbbeyDec 30, 2020

  • Question : Inquiry for the item from boxerbhai_mafiaNov 11, 2020

  • Question : Inquiry for the item from BenSep 08, 2020

  • Question : Inquiry for the item from xyl****Jun 14, 2020

    Can use with pc? And the plug is china plug?

    Answer : [Re] Inquiry for the item from xyl****

    Dear customer,
    Wired and wireless connection, bluetooth 5.0 / SPDIF / AUX. As long as it support the above connection, it shouldn't be an issue. Additionally, its 2 pin plug.
    Thanks

  • Question : Inquiry for the item from Fly****Jun 13, 2020

+View all Notice, FAQ, Q&A >>
Original Apple AirPods Max Local 1 Year Warranty
Original Apple AirPods Max Local 1 Year Warranty
Item Q&A
  • Question : 来自kelt_wong226会员的商品咨询。Dec 20, 2020

    Hi is this ready stock ? When will ready to ship ?

    Answer : [Re] 来自kelt_wong226会员的商品咨询。

    Hi customer,we have ready stock now.The delivery will take around 2 to 3 weeks,Thanks

    Question : [Re] 来自kelt_wong226会员的商品咨询。

    2 to 3 days.Thanks

  • Question : Inquiry for the item from richie2823Dec 20, 2020

    Apple sell only S$849 right?

    Answer : [Re] Inquiry for the item from richie2823

    Hi customer,we are not sure,you can check with apple offical store page.Thanks

  • Question : Inquiry related delivery from TTDec 18, 2020

    May i know the delivery date, if i order today?

    Answer : [Re] Inquiry related delivery from TT

    Hi buyer,

    7-10 working day, as they just launch 15 Dec