Abbott’s Nutrition
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Q&A board

Q & A Lists
Item Question & Answer
[Single Tin] Abbott Ensure NutriVigor 850g
[Single Tin] Abbott Ensure NutriVigor 850g
Item Q&A
  • Question : Inquiry for the item from fuhaili30May 12, 2021

    Which is better? Ensure life and ensure nutrivigor? Thank

    Answer : [Re] Inquiry for the item from fuhaili30

    Dear valued customer. It will depend on your preference. For further information regarding its nutritions, please contact Abbott Careline at +65 6278 6220 (Mon – Fri, 9am to 5pm) and our nutrition specialistst will help to address your concern. Thank you.

  • Question : Inquiry for the item from minthura02May 05, 2021

    Bought items with free airtight container or shaker but received without free items.

    Answer : [Re] Inquiry for the item from minthura02

    Dear valued customer, thank you for contacting our Customer Support Team. We checked your order is not include a free container/shaker promotion. Fyi, the free container/shaker promotion has ended and the link of listing where you placed the order not include the free item promotion. Thank you.

[Single Tin] Abbott Grow Preschool 900g (free water bottle)
[Single Tin] Abbott Grow Preschool 900g (free water bottle)
Item Q&A
  • Question : Inquiry for the item from plcherylMay 07, 2021

    Hi may I know when is the restock for grow stage 5?

    Answer : [Re] Inquiry for the item from plcheryl

    Dear valued customer, thank you for contacting our Customer Support Team. Currently, we only have the milk powder only for Grow School, the free water bottle is already sold out as it is limited edition.
    Apologies for the inconvenience.

    Question : [Re] Inquiry for the item from plcheryl

    No worries. I don’t need the water bottle.

    Would there still be restock?

    Answer : [Re] Inquiry for the item from plcheryl

    You may open this link for Grow School 900g https://qoo.tn/BSQBeX. Thank you.

    Question : [Re] Inquiry for the item from plcheryl

    The link is not working . Can you please check? Thank you

    Answer : [Re] Inquiry for the item from plcheryl

    Please try this link https://qoo.tn/B4VGeX. Thank you.

  • Question : Inquiry for the item from lomobugMay 01, 2021

[Singapore Trust] Abbott Pediasure Gold Vanilla 3.6kg(ONLY $36.95/KG!)[FREE 6*237ml RTD chocolate]
[Singapore Trust] Abbott Pediasure Gold Vanilla 3.6kg(ONLY $36.95/KG!)[FREE 6*237ml RTD chocolate]
Item Q&A
  • Question : 来自shi会员的商品咨询。May 10, 2021

  • Question : Inquiry for the item from corrine_ohMay 05, 2021

    Ao total has 3.6kg of vanila and 6 bottles choclates milk?

    Thanks

    Answer : [Re] Inquiry for the item from corrine_oh

    Dear valued customer, thank you for contacting our Customer Support Team. Yes, you will get Pediasure Gold Vanilla 3.6kg + Free 6 bottles PediaSure ready to drink chocolate

  • Question : Inquiry for the item from joannefanzzMay 03, 2021

    Hi seller, may i know the expiry date of the 6 free rtd chocolate milk?

    Answer : [Re] Inquiry for the item from joannefanzz

    Dear valued customer, thank you for your inquiry. Please spare us some time to check on this matter and get back to you.

    Question : [Re] Inquiry for the item from joannefanzz

    Thanks for waiting. For the Free PediaSure ready to drink Chocolate will be expired on 1st November 2021.

    Answer : [Re] Inquiry for the item from joannefanzz

    Thank you for the reply!

    Question : [Re] Inquiry for the item from joannefanzz

    We are happy to assist you ^^

  • Question : Inquiry for the item from elok1949May 02, 2021

    Did u sell this milk packed and for old people
    How much?
    Thanks seller

    Answer : [Re] Inquiry for the item from elok1949

    Hi dear valued customer, Pediasure Gold Vanilla 3.6kg only suitable for children 1-12 years old.
    For elder milk nutrition, you may take a look on Glucerna or Ensure Life in our store. Thank you.

    Question : [Re] Inquiry for the item from elok1949

    Thanks seller

    Answer : [Re] Inquiry for the item from elok1949

    Our pleasure :)

  • Question : Inquiry for the item from kristylian85Apr 16, 2021

+View all Notice, FAQ, Q&A >>
[Single Tin] Abbott Grow Stage 1 900g
[Single Tin] Abbott Grow Stage 1 900g
Item Q&A
  • Question : Inquiry for the item from gsweelayMay 10, 2021

    May I know the expiry of the milk powder?
    Thanks seller

    Answer : [Re] Inquiry for the item from gsweelay

    Dear valued customer, thank you for contacting our Customer Support Team. Grow Stage 1 900g will be expired on 27/10-2022.

  • Question : Inquiry for the item from gsweelayMay 08, 2021

    May I know when will be the stock available for grow age 0 to 1 ?

    Thanks

    Swee Lay

    Answer : [Re] Inquiry for the item from gsweelay

    Dear valued customer, thank you for contacting our Customer Support Team. Grow Stage 1 900g is available to order :)

  • Question : Inquiry from KerrynMay 02, 2021

    Hi, may I know when you will restock please? Thank you.

    Answer : [Re] Inquiry from Kerryn

    Dear valued customer, thank you for your inquiry. Please spare us some time to check on this matter and get back to you.

    Question : [Re] Inquiry from Kerryn

    Thanks for waiting. Grow Stage 1 900g will be available within this week. Please stay tune and check our store regularly to see the update.

  • Question : Inquiry for the item from ahx6631Apr 18, 2021

  • Question : Inquiry for the item from sillygirl9112Mar 06, 2021

    Hi, what's the diff between grow and total comfort powder? Thx

    Answer : [Re] Inquiry for the item from sillygirl9112

    Dear Valued Customer, thank you for reaching out. For better assistance, please kindly contact Abbott Careline at +65 6278 6220 (Monday – Friday, 9am to 5pm) and our nutrition specialists will help to address your concern.

+View all Notice, FAQ, Q&A >>
[Carton Sale] Ensure Liquid - Strawberry(expiry in Sep)/Vanilla (250mlx24)
[Carton Sale] Ensure Liquid - Strawberry(expiry in Sep)/Vanilla (250mlx24)
Item Q&A
  • Question : Inquiry related return and exchange from ChrisMay 05, 2021

    Hi I have ordered ensure liquid in can but you have delivered in pack form . i want to request for exchange or refund if you don't have the stop. Thanks

    Answer : [Re] Inquiry related return and exchange from Chris

    Dear valued customer, thank you for contacting our Customer Support Team. We are truly sorry to hear this, could you kindly provide us with photos of the waybill and all items you received clearly?
    Please rest assure that we will be here to resolve your issue. Thank you so much for your understanding and apologize for the inconvenience caused.

    Question : [Re] Inquiry related return and exchange from Chris

    Hope this is what you are looking for.

    Answer : [Re] Inquiry related return and exchange from Chris

    Photo of the item you have sent.. it is different From what i have ordered. Please advise if you are making exchange or refind $. Thanks

    Question : [Re] Inquiry related return and exchange from Chris

    Thank you for the proof provided. We truly apologize for the issue you have met. We are going to arrange the exchange.
    Fyi, the return process of the wrong item and the resend/replacement will be done through different courier and time. As we’re using a third party delivery, for picking up the wrong item they required buyer to paste a pick-up waybill on the returned parcel.
    Are you able to help us print out the waybill?

    Answer : [Re] Inquiry related return and exchange from Chris

    What is this waybill? Is it the one that i have provided in the 1st picture? If so.. it is intact , on the carton. Let me know and also when is the pick up so as to ensure there is someone at home. THanks

    Question : [Re] Inquiry related return and exchange from Chris

    The waybill is a pickup receipt/return label. Please confirm to us if you're able to print out a pickup waybill that we will give later or not?
    We'd like to propose you a pickup schedule on Monday, 10th May around 10am-5pm. Is that okay?

    Answer : [Re] Inquiry related return and exchange from Chris

    Yes I am able to print the waybill once you provide it. Monday afternoon will be better. Morning i am not at home. Thanks

    Question : [Re] Inquiry related return and exchange from Chris

    Dear valued customer, we are sorry for just getting back to you as we're only operate from Mon-Fri. Is that okay if we change the pickup schedule on Wednesday, 12 May because we need at least 1 day in advance to arrange it?

    Answer : [Re] Inquiry related return and exchange from Chris

    Ok can also. To cinfirm if u are exchanging or refund? Also send me the waybill so i can print.thanks

    Question : [Re] Inquiry related return and exchange from Chris

    Thank you for your understanding.
    We are going to exchange the items. Firstly, we will collect back the wrong item then we prepare for the correct item shipping.
    Please allow us some time to create the pickup waybill.

    Answer : [Re] Inquiry related return and exchange from Chris

    Dear valued customer, here we attach you the pickup waybill. Please print and paste it on the returned items.
    We also have arranged shipping for the correct item, this will be the tracking number JT20211294539738 (J&T Express). The parcel may arrive within 3 days ahead. Thank you.

  • Question : Inquiry for the item from kei3006May 03, 2021

    Vanilla expire when?

    Answer : [Re] Inquiry for the item from kei3006

    Dear valued customer, thank you for your inquiry. Please spare us some time to check on this matter and get back to you.

    Question : [Re] Inquiry for the item from kei3006

    Thanks for waiting. Ensure Liquid - Vanilla (250mlx24) will be expired on 09-04-2022.

    Answer : [Re] Inquiry for the item from kei3006

    I want to buy 3 cartons. Got stock?

    Question : [Re] Inquiry for the item from kei3006

    Dear valued customer, we are sorry currently the product is unavailable. The stock will be available within 1-2 days ahead. Please check our store regularly to see the stock update. Thank you.

  • Question : Inquiry for the item from monicashen81Mar 25, 2021

    Hi when will the vanilla be available?

    Answer : [Re] Inquiry for the item from monicashen81

    Dear valued customer, thank you for contacting our Customer Support Team. [Carton Sale] Ensure Liquid Vanilla is out of stock now and will not be restock in near time. However, Ensure Liquid Vanilla Bundle of 12 is in stock and you may purchase it at the moment https://qoo.tn/BM9caX
    Thank you.

  • Question : Inquiry for the item from monicashen81Mar 25, 2021

    Hi when will the vanilla be available?

    Answer : [Re] Inquiry for the item from monicashen81

    Dear valued customer, thank you for contacting our Customer Support Team. [Carton Sale] Ensure Liquid Vanilla is out of stock now and will not be restock in near time. However, Ensure Liquid Vanilla Bundle of 12 is in stock and you may purchase it at the moment https://qoo.tn/BM9caX
    Thank you.

  • Question : Inquiry related delivery from SamMar 16, 2021

    Cart no.
    142740036

    Hi. I ordered on the 13th and till now still on request. When will it be sent out? Thanks

    Answer : [Re] Inquiry related delivery from Sam

    Dear valued customer, we apologize for the inconvenience as we're flooded by large number of orders and the carrier experiences a delay. Your order is currently waiting for the dispatch schedule. We will ask the relevant team to expedite the shipping. The item shall arrive within 2-3 days ahead.
    Thank you.

    Question : [Re] Inquiry related delivery from Sam

    Noted. Thanks for the reply 👍🏼

    Answer : [Re] Inquiry related delivery from Sam

    You are welcome. We'll do our best to ship out the order as soonest possible.

[Carton Sale] Abbott Grow Ready-to-Drink Vanilla/Chocolate (48x180ml)
[Carton Sale] Abbott Grow Ready-to-Drink Vanilla/Chocolate (48x180ml)
Item Q&A
  • Question : Inquiry for the item from ngohweelengMay 10, 2021

    What is expiry date? 12 June 2021 or Dec 2021?

    Answer : [Re] Inquiry for the item from ngohweeleng

    Dear valued customer, thank you for contacting our Customer Support Team. Grow Ready-to-Drink Vanilla will be expired on 14/12/2021.

  • Question : Inquiry for the item from chia_beitianMay 08, 2021

    Hi, can I check what is the expiry date for the vanilla flavour? Thanks!

    Please note that you have indicated Jun 2021 in your details.

    Thanks!

    Answer : [Re] Inquiry for the item from chia_beitian

    Dear valued customer, thank you for contacting our Customer Support Team. Grow Ready-to-Drink Vanilla (48x180ml) will be expired on 14/12/2021.

  • Question : Inquiry for the item from matthew_soongApr 29, 2021

  • Question : Inquiry for the item from matthew_soongApr 29, 2021

  • Question : Inquiry for the item from lolo_ann3Apr 18, 2021

+View all Notice, FAQ, Q&A >>
[Carton Sale] Ensure Plus Ready-to-Drink Adult Nutrition 200mlx27
[Carton Sale] Ensure Plus Ready-to-Drink Adult Nutrition 200mlx27
Item Q&A
  • Question : Inquiry for the item from estherlimpiMay 10, 2021

    May I know what is the difference between Ensure Plus and Ensure Life.

    Thanks

    Answer : [Re] Inquiry for the item from estherlimpi

    Dear valued customer, thank you for reaching out. Regarding your question, please contact Abbott Careline at +65 6278 6220 (Mon – Fri, 9am to 5pm) and our nutrition specialistst will help to address your concern.

  • Question : Inquiry for the item from zubzubbieMay 04, 2021

  • Question : Inquiry for the item from slly09Apr 18, 2021

    any expiry on year 2022

    Answer : [Re] Inquiry for the item from slly09

    Dear valued customer, thank you for contacting our Customer Support Team. May we know which flavor you are asking for?

    Question : [Re] Inquiry for the item from slly09

    chocolate n vanilla

    Answer : [Re] Inquiry for the item from slly09

    Hi dear valued customer, Ensure Plus Ready-to-Drink Adult Nutrition 200mlx27 Vanilla will be expired on 5 January 2022 while for Chocolate it will expire on 2021.
    Thank you.

  • Question : Inquiry for the item from minisc24Apr 26, 2021

    Hi
    May i know the expiry date for raspberry flavour?
    Thanks

    Answer : [Re] Inquiry for the item from minisc24

    Dear valued customer, thank you for contacting our Customer Support Team. [Carton Sale] Ensure Plus Ready-to-Drink Adult Nutrition 200mlx27--Raspberry will be expired on 9/2/2022.

  • Question : Inquiry for the item from cchiensingApr 23, 2021

+View all Notice, FAQ, Q&A >>
[BUNDLE OF 2] Glucerna Triple Care Powder Vanilla/Wheat 850g
[BUNDLE OF 2] Glucerna Triple Care Powder Vanilla/Wheat 850g
Item Q&A
  • Question : Inquiry for the item from mdmchihMay 09, 2021

    Good day,

    Kindly advise on the expiry dates.

    Thank you.

    Answer : [Re] Inquiry for the item from mdmchih

    Dear valued customer, thank you for contacting our Customer Support Team. Glucerna Triple Care Powder Vanilla 850g will be expired on 22/1/2023 while for Wheat is on 26/2/2022.

  • Question : Inquiry for the item from ylkenshinMay 08, 2021

  • Question : Inquiry for the item from beautylianMay 05, 2021

  • Question : Inquiry related delivery from SallyMay 01, 2021

    I have placed the order on April 27. Please advise delivery date. Thank you.

    Answer : [Re] Inquiry related delivery from Sally

    Dear valued customer, we do apologize for the late shipping. We have urged our team to check the order and expedite the shipping. Thank you.

  • Question : Inquiry for the item from Syin_01Apr 24, 2021

    Hi Seller

    Pls advise the expiry date for the products.

    Thank you!

    Answer : [Re] Inquiry for the item from Syin_01

    Dear valued customer, thank you for contacting our Customer Support Team. Glucerna Triple Care Powder Vanilla 850g will be expired on 22/1/2023 and for Wheat is on 26/2/2022.

+View all Notice, FAQ, Q&A >>
[Bundle of 6] Abbott Grow Ready-to-Drink Chocolate/Vanilla (6x4x180ml)
[Bundle of 6] Abbott Grow Ready-to-Drink Chocolate/Vanilla (6x4x180ml)
Item Q&A
  • Question : Inquiry for the item from AbieCMay 08, 2021

  • Question : Inquiry for the item from stMay 07, 2021

  • Question : Inquiry for the item from jdeljj59May 05, 2021

  • Question : Inquiry for the item from matthew_soongApr 29, 2021

  • Question : Inquiry for the item from wallyApr 23, 2021

    When is the expiry date for this batch? August when?

    Answer : [Re] Inquiry for the item from wally

    Dear valued customer, thank you for contacting our Customer Support Team. [Bundle of 6] Abbott Grow Ready-to-Drink Vanilla will be expired on 14/12/2021.

+View all Notice, FAQ, Q&A >>
[Bundle of 3] Ensure Life 850g (Vanilla/Wheat/Strawberry/Chocolate/Coffee/Almond)
[Bundle of 3] Ensure Life 850g (Vanilla/Wheat/Strawberry/Chocolate/Coffee/Almond)
Item Q&A
  • Question : Inquiry for the item from myoshworldMay 08, 2021

    What’s the expiry date for Ensure Life Vanilla?

    Answer : [Re] Inquiry for the item from myoshworld

    Dear valued customer, thank you for contacting our Customer Support Team. Ensure Life Vanilla will be expired on 26/6/2023.

  • Question : Inquiry for the item from maverickongJan 18, 2021

    Hi what is the expiry date?

    Answer : [Re] Inquiry for the item from maverickong

    Dear valued customer, thank you for contacting our Customer Support Team. May we know which flavour you are referring to?

    Question : [Re] Inquiry for the item from maverickong

    Wheat flavour

    Answer : [Re] Inquiry for the item from maverickong

    Dear valued customer, Ensure Life Wheat will be expired on 11 Nov, 2022.

    Question : [Re] Inquiry for the item from maverickong

    Thanks I just placed my order and looking forward for my item.

    Answer : [Re] Inquiry for the item from maverickong

    We will process your order accordingly. Thank you for shopping and trusting our store ^^

[Carton Sale] Abbott Glucerna Triple Care Liquid Vanilla 230ml x27
[Carton Sale] Abbott Glucerna Triple Care Liquid Vanilla 230ml x27
Item Q&A
  • Question : Inquiry for the item from Mui LingMay 07, 2021

    Hi, i would like to check for glucerna triple care liquid vanilla.
    Is this product suitable for vegetarians? We are able to take milk and eggs. Just wondering does it contains any fish/seafood product in it?

    Thanks

    Answer : [Re] Inquiry for the item from Mui Ling

    Dear valued customer, thank you for your inquiry. Please contact Abbott Careline at +65 6278 6220 (Mon – Fri, 9am to 5pm) and our nutrition specialistst will help to address your concern. Thank you.

[Single Tin] Abbott Similac 2’-FL Stage 1 850g
[Single Tin] Abbott Similac 2’-FL Stage 1 850g
Item Q&A
  • Question : Inquiry for the item from orosalindMay 01, 2021

  • Question : Inquiry for the item from pumpkincanmakeAug 04, 2020

    Hi. Can I check if the packaging had been changed? With the logo made for Singapore at bottom right?

    Answer : [Re] Inquiry for the item from pumpkincanmake

    Dear valued customer, thank you for contacting our Customer Support Team. Your inquiry is well received. Please spare us some time to check this matter with our relevant team. Thank you.

    Question : [Re] Inquiry for the item from pumpkincanmake

    Please see attached for the one I meant.

    Answer : [Re] Inquiry for the item from pumpkincanmake

    Dear valued customer, yes our current batch for Similac 2’-FL Stage 1 (850g) is same with the picture you've attached. Thank you.

[Bundle of 6] Abbott Ensure Life Chocolate/Vanilla/Strawberry/Wheat/Almond 850g
[Bundle of 6] Abbott Ensure Life Chocolate/Vanilla/Strawberry/Wheat/Almond 850g
Item Q&A
  • Question : Inquiry for the item from mingbcMay 05, 2021

    What is the expiry date for current stock?

    Answer : [Re] Inquiry for the item from mingbc

    Dear valued customer, thank you for contacting our Customer Support Team. Ensure Life Vanilla will be expired on 26/6/2023.

  • Question : Inquiry for the item from vivianng72Dec 30, 2020

    When is the sales coming again? I forgotten to purchase that day

    Answer : [Re] Inquiry for the item from vivianng72

    Dear valued customer, you may check our website regularly and we hope the item will be available sooner. Thank you :)

  • Question : Inquiry for the item from Swt_57Nov 02, 2020

    Is this bundle of 6 ensure life?

    Answer : [Re] Inquiry for the item from Swt_57

    Dear valued customer, thank you for contacting our Customer Support Team. Yes, the listing is for Bundle of 6 Ensure Life. You may proceed to order :)

  • Question : Inquiry for the item from carebear1435Oct 05, 2020

    is two i cant change different flavour?

    Answer : [Re] Inquiry for the item from carebear1435

    Dear valued customer, thank you for contacting our Customer Support Team. We're sorry that for Bundle of 2 the flavour can't be mixed.

  • Question : Inquiry for the item from jerOct 05, 2020

    Dear Abbott,

    Is this offer a bundle of 2 tins, or a bundle of 3 tins?

    Thank you.

    Answer : [Re] Inquiry for the item from jer

    Dear valued customer, thank you for contacting our Customer Support Team. We're sorry for the confusion. This is Bundle 2 of Ensure Life. Thank you.

+View all Notice, FAQ, Q&A >>
[Bundle of 2] Abbott Similac Gain 2-FL Stage 3/4 1.8kg
[Bundle of 2] Abbott Similac Gain 2-FL Stage 3/4 1.8kg
Item Q&A
  • Question : Inquiry for the item from shaowei9May 04, 2021

    Hi, when is the expiration date for stage 4?

    Answer : [Re] Inquiry for the item from shaowei9

    Dear valued customer, thank you for contacting our Customer Support Team. Similac Gain 2-FL Stage 4 1.8kg will be expired on 22/6/2022.

  • Question : Inquiry for the item from jemJan 13, 2021

    When is the expiry date of the milk powder?

    Answer : [Re] Inquiry for the item from jem

    Dear valued customer, thank you for contacting our Customer Support Team. Similac Gain 2-FL Stage 3 1.8kg will be expired on 21 Jun, 2022.

[Bundle of 2] Abbott Grow Growing Up Milk for Kids Stage 4/5 1.8kg
[Bundle of 2] Abbott Grow Growing Up Milk for Kids Stage 4/5 1.8kg
Item Q&A
  • Question : Inquiry related delivery from maggieMay 03, 2021

    Hi, I bought this 1 week ago.. may I know when will this be ship out?

    Answer : [Re] Inquiry related delivery from maggie

    Dear valued customer, we apologize for the inconvenience as we're flooded by large number of orders and the carrier experiences a delay. Your order is currently waiting for the dispatch schedule. We will ask the relevant team to expedite the shipping. The item shall arrive within 3 days ahead.
    Thank you.

    Question : [Re] Inquiry related delivery from maggie

    Received today.. thank you..

    Answer : [Re] Inquiry related delivery from maggie

    We are happy to hear that. If you need further assistance do not hesitate to contact us. Thank you and hope to see you again!

  • Question : Inquiry for the item from christinechan78Mar 27, 2021

    Just to check the expiry date for Grow Stage 5 before placing order as I want to buy more.

    Answer : [Re] Inquiry for the item from christinechan78

    Checking on Expiry date

    Question : [Re] Inquiry for the item from christinechan78

    Dear valued customer, thank you for contacting our Customer Support Team. Grow Stage 5 1.8kg will be expired on 8 October 2022.

    Answer : [Re] Inquiry for the item from christinechan78

    Thank you for your reply. Unfortunately, the promotion has ended.

    Question : [Re] Inquiry for the item from christinechan78

    Dear valued customer, we are sorry for the inconvenience as we only operate during business hours (Mon to Fri - 10AM to 7PM).

    Answer : [Re] Inquiry for the item from christinechan78

    Thanks for update. Will take note on this in future.

    Question : [Re] Inquiry for the item from christinechan78

    Thank you for your kind understanding and we hope to serve you better in the future.

  • Question : Inquiry for the item from kikico83Mar 01, 2021

    when the stock for stage 5 will come in?

    Answer : [Re] Inquiry for the item from kikico83

    Hi dear valued customer, we are sorry that the item is currently unavailable. We will check with our respective team if we can provide the ETA of the stock arrival. Thank you.

    Question : [Re] Inquiry for the item from kikico83

    Dear valued customer, please check our store regularly, the stock of Grow Stage 5 is estimated to be available within this week. Thank you.

    Answer : [Re] Inquiry for the item from kikico83

    Got it. Thank you.

    Question : [Re] Inquiry for the item from kikico83

    Our pleasure :)

[CARTON SALE] Abbott PediaSure Ready-to-Drink Vanilla/Chocolate 237ml x 24
[CARTON SALE] Abbott PediaSure Ready-to-Drink Vanilla/Chocolate 237ml x 24
Item Q&A
  • Question : Inquiry for the item from CaptainsmaniMay 04, 2021

    Could you please advise the manufacturing date and expiry date? Thanks.

    Answer : [Re] Inquiry for the item from Captainsmani

    Dear valued customer, thank you for contacting our Customer Support Team. PediaSure Ready-to-Drink Chocolate 237ml x 24 will be expired on 1/11/2021 while for Vanilla is on 1/3/2022.

  • Question : Inquiry for the item from Debbie OApr 29, 2021

  • Question : Inquiry for the item from rsd4684Apr 25, 2021

    What is the expiry date for vanilla flavour

    Answer : [Re] Inquiry for the item from rsd4684

    Dear valued customer, thank you for contacting our Customer Support Team. For PediaSure Ready-to-Drink Vanilla 237ml x 24 we have stock with expiry date on 1/8/2021 and 1/3/2022.

  • Question : Inquiry for the item from chipjiangApr 22, 2021

  • Question : Inquiry for the item from JoanneMar 23, 2021

    Hi is the pricing wrong? For vanilla n chocolate it's always the same price isn't? Y is it that chocolate is now more expensive?

    Answer : [Re] Inquiry for the item from Joanne

    Dear valued customer, thank you for contacting our Customer Support Team. Please be informed that the price is correct as the Vanilla flavour has a nearer expiry date so we put a discount. Thank you.

+View all Notice, FAQ, Q&A >>
[Bundle of 3] Abbott Similac Gain 2-FL Stage 3/4 850g
[Bundle of 3] Abbott Similac Gain 2-FL Stage 3/4 850g
Item Q&A
  • Question : Inquiry for the item from ivytanMay 02, 2021

    Hi, what is the expiry date for stage 3 bundle? Will like to purchase again

    Answer : [Re] Inquiry for the item from ivytan

    Hi dear valued customer, [Bundle of 3] Similac Gain 2-FL Stage 3 850g will be expired on 4/6/2022. Thank you.

  • Question : Inquiry for the item from Vicky TanApr 26, 2021

    hi,may l ask when the similac Gain3 expire date

    Answer : [Re] Inquiry for the item from Vicky Tan

    Hi dear valued customer, Similac Gain 2-FL Stage 3 850g will be expired on 4/6/2022. Thank you ^^

  • Question : Inquiry for the item from Vicky TanApr 23, 2021

    Excuse me, where is this milk powder produced?

    Answer : [Re] Inquiry for the item from Vicky Tan

    Manufactured by Abbott Ireland ???

    Question : [Re] Inquiry for the item from Vicky Tan

    Dear valued customer, thank you for contacting our Customer Support Team. Yes, our Abbott Similac Gain 2-FL Stage 3/4 850g is manufactured in Ireland.

  • Question : Inquiry for the item from ivytanApr 12, 2021

  • Question : Inquiry for the item from chadsworth78Mar 16, 2021

+View all Notice, FAQ, Q&A >>
[Bundle of 2] Ensure Life 850g (Vanilla/Coffee/Chocolate/Strawberry/Wheat/Almond)
[Bundle of 2] Ensure Life 850g (Vanilla/Coffee/Chocolate/Strawberry/Wheat/Almond)
Item Q&A
  • Question : Inquiry for the item from tanykalanMay 01, 2021

    This is bundled with free container?

    Answer : [Re] Inquiry for the item from tanykalan

    Dear valued customer, thank you for contacting our Customer Support Team. This bundle has no a free container promotion. You will only get 2 tins for this product purchase. Thank you.

  • Question : Inquiry for the item from saMar 14, 2021

  • Question : Inquiry for the item from YYJan 16, 2021

    Hi, is wheat gluten free and sugar free? Can it help for constipation?

    Answer : [Re] Inquiry for the item from YY

    Dear valued customer, thank you for contacting our Customer Support Team. Ensure Life Wheat is the HMB less sweet version.

    Question : [Re] Inquiry for the item from YY

    Any sugar content in it and isn't gluten free?
    Does it help for bowel movement/constipation issue?

    Answer : [Re] Inquiry for the item from YY

    For further question, we suggest you to contact our consumer hotline at 6278 6220 (9am to 5pm, Mon to Fri) so that our nutrition specialists can explain well regarding your inquiry. Thank you.

  • Question : Inquiry for the item from pearlynganJan 02, 2021

    Hi seller when will u restock chocolate flavor ?

    Answer : [Re] Inquiry for the item from pearlyngan

    Dear valued customer, thank you for contacting our Customer Support Team. Please allow us some time to check and update the available stock for Chocolate in the listing. Thank you.

  • Question : Inquiry for the item from saDec 12, 2020

+View all Notice, FAQ, Q&A >>
[Single Tin] Abbott Glucerna Triple Care Powder Vanilla 400g
[Single Tin] Abbott Glucerna Triple Care Powder Vanilla 400g
Item Q&A
  • Question : Inquiry related delivery from buyer123Apr 30, 2021

    ordered 4 days no shipping preparation or update , please move it along.

    Answer : [Re] Inquiry related delivery from buyer123

    Dear valued customer, we apologize for the inconvenience as we're overwhelmed by large number of orders. We have urged our related team to expedite the process and ship out as soonest possible.
    Apologies for the inconvenience caused.

  • Question : Inquiry for the item from yueqingMar 28, 2021

  • Question : Inquiry for the item from Qoo10UserDec 25, 2020

  • Question : Inquiry for the item from yueqingDec 15, 2020

  • Question : Inquiry for the item from flo38Nov 26, 2020

    Is the twin pack still available?

    Answer : [Re] Inquiry for the item from flo38

    Dear valued customer, thank you for contacting our Customer Support Team. We are sorry to inform you that the twin pack for Glucerna Triple Care is unavailable. Once we have it back, we will post it in our page store. Thank you for your support.

+View all Notice, FAQ, Q&A >>
[Single Tin] Abbott Similac Gain Kid 2 -FL Stage 4 400g
[Single Tin] Abbott Similac Gain Kid 2 -FL Stage 4 400g
Item Q&A
[Single Tin] [Free Snackbox] Abbott Grow School 1.8kg
[Single Tin] [Free Snackbox] Abbott Grow School 1.8kg
Item Q&A
  • Question : Inquiry for the item from luckyslp876Apr 27, 2021

    Hi, may I know what is the material of the lunch box made of?

    Answer : [Re] Inquiry for the item from luckyslp876

    Dear valued customer, thank you for contacting our Customer Support Team. That is a plastic snack box, you will get same item as shown in the listing/product's photo.

[4x237ml] Abbott Ensure Gold Liquid with HMB - Vanilla(expiry in Aug)
[4x237ml] Abbott Ensure Gold Liquid with HMB - Vanilla(expiry in Aug)
Item Q&A
  • Question : Inquiry for the item from BuyerApr 25, 2021

  • Question : Inquiry for the item from jovial-ep.gweeOct 21, 2020

    Hi do we need to refrigerate the drinks? Can we keep it outside? Thanks!

    Answer : [Re] Inquiry for the item from jovial-ep.gwee

    Dear valued customer, thank you for contacting our Customer Support Team. Once a bottle of Ensure ready-to-drink have been opened, it should be used or refrigerated within four hours. The remaining product should be used or discarded after 48 hours.

  • Question : Inquiry for the item from elbisivni_emaOct 14, 2020

    Its been days n not receiving

    Answer : [Re] Inquiry for the item from elbisivni_ema

    Dear valued customer, we apologize for the inconvenience as we're flooded by large number of orders and the carrier experiences a delay. Your order is currently waiting for the dispatch schedule. Please allow 3-5 working days for the shipping process. Thank you and sorry for the inconvenience caused.

  • Question : Inquiry for the item from callfrenchfriesJul 21, 2020

    Hello, may I ask when is the expiry?

    Answer : [Re] Inquiry for the item from callfrenchfries

    Dear valued customer, thank you for contacting our Customer Support Team. Ensure Gold with HMB - Vanilla (4 x 237ml) will be expired on 01 Jun, 2021. Thank you and have a nice day!

  • Question : Inquiry for the item from azw****Apr 22, 2020

[Bundle of 9] Ensure Plus Ready-to-Drink Adult Nutrition 200ml
[Bundle of 9] Ensure Plus Ready-to-Drink Adult Nutrition 200ml
Item Q&A
  • Question : Inquiry for the item from BuyerApr 25, 2021

  • Question : Inquiry for the item from BuyerApr 25, 2021

  • Question : Inquiry for the item from krystalApr 09, 2021

    When is the expiry date?

    Answer : [Re] Inquiry for the item from krystal

    Dear valued customer, thank you for contacting our Customer Support Team. May we know what flavor you are referring to?

    Question : [Re] Inquiry for the item from krystal

    Vanilla pls
    Do each different flavour and each different packaging have different expiry dates?
    TQ

    Answer : [Re] Inquiry for the item from krystal

    Yes, the expiry date for each flavor may different. Please spare us some time to check on your inquiry.

    Question : [Re] Inquiry for the item from krystal

    What is the expiry date for vanilla flavour?

    Answer : [Re] Inquiry for the item from krystal

    Dear valued customer, we are sorry to inform you, the expiry date is unavailable at the moment. However, the new stock will reach us by this week. Please wait some days for the new stock and we will update the expiry date. Thank you.

[Twin Pack free 900g] GROW school Stage5 1.8kg(ONLY $27.2/KG)
[Twin Pack free 900g] GROW school Stage5 1.8kg(ONLY $27.2/KG)
Item Q&A
  • Question : Inquiry for the item from onge05Apr 25, 2021

    Hi when is the expiry date ?

    Answer : [Re] Inquiry for the item from onge05

    Dear valued customer, thank you for contacting our Customer Support Team. Grow School/Stage 5 will be expired on 8 October 2022.

  • Question : Inquiry for the item from spichooApr 22, 2021

    What is the expiry date?

    Answer : [Re] Inquiry for the item from spichoo

    Hi dear valued customer, GROW school Stage5 1.8kg will be expired on 08-10-2022. Thank you.

[Bundle of 4]Abbott Ensure Life Vanilla/Wheat/Chocolate/Strawberry/Coffee/Almond 850g
[Bundle of 4]Abbott Ensure Life Vanilla/Wheat/Chocolate/Strawberry/Coffee/Almond 850g
Item Q&A
  • Question : Inquiry for the item from timothytgwApr 24, 2021

    Hi, not possible to mix and match flavours?

    Answer : [Re] Inquiry for the item from timothytgw

    Dear valued customer, thank you for contacting our Customer Support Team. Yes, we are sorry for bundle of 4, only 1 flavour can be selected.

  • Question : Inquiry for the item from jennew7073Apr 10, 2021

    I want order Bundle of 4, but to include 2xcoffee, 2xwheat. How do I key in my selection at order entry?

    Answer : [Re] Inquiry for the item from jennew7073

    Dear valued customer, thank you for contacting our Customer Support Team. We are sorry to inform you, bundle item can not be mixed for flavor. You will only able to select 1 flavor. Thank you for your understanding.

  • Question : Inquiry for the item from hht6116Apr 09, 2021

  • Question : Inquiry for the item from krystalApr 09, 2021

    What is the expiry date for vanilla?

    Answer : [Re] Inquiry for the item from krystal

    Dear valued customer, thank you for contacting our Customer Support Team. Ensure Life Vanilla will be expired on 21 December 2022.

  • Question : Inquiry from lmling5970Jan 27, 2021

+View all Notice, FAQ, Q&A >>
[Bundle of 4] Abbott Glucerna Triple Care Powder Vanilla/Wheat 850g
[Bundle of 4] Abbott Glucerna Triple Care Powder Vanilla/Wheat 850g
Item Q&A
  • Question : Inquiry for the item from vy_vivianApr 23, 2021

    May I know the expiry date for vanilla ?

    Answer : [Re] Inquiry for the item from vy_vivian

    Dear valued customer, thank you for contacting our Customer Support Team. Glucerna Triple Care Powder Vanilla will be expired on 22/1/2023.

  • Question : Inquiry for the item from LCDec 31, 2020

  • Question : Inquiry for the item from LeeannDec 12, 2020

  • Question : Inquiry for the item from cmengkuanDec 10, 2020

    What is the expiry date?

    Answer : [Re] Inquiry for the item from cmengkuan

    Dear valued customer, thank you for contacting our Customer Support Team. Glucerna Triple Care Powder Vanilla will be expired on 19 Dec, 2021; while for Wheat flavour is on 25 Nov, 2021. Thank you.

  • Question : Inquiry for the item from Josephine_taykgNov 25, 2020

    Hi, may I know when is the next promotion for the bundle deal, please? Thanks in advance.

    Answer : [Re] Inquiry for the item from Josephine_taykg

    Dear valued customer, thank you for contacting our Customer Support Team. For the upcoming promotion please stay tuned in our store. We will announce and notify before the campaign day. Thank you for your support :)

+View all Notice, FAQ, Q&A >>
[Single Tin] Abbott Isomil Stage 3 850g *Soy Growing-Up Formula*
[Single Tin] Abbott Isomil Stage 3 850g *Soy Growing-Up Formula*
Item Q&A
  • Question : Inquiry related delivery from foong22Apr 21, 2021

    Dear Seller,

    Can let me know the delivery schedule for the item? Have not updated since I have placed order yesterday.

    Thanks.

    Rgds,
    SF

    Answer : [Re] Inquiry related delivery from foong22

    Dear valued customer, we apologize for the inconvenience as we're overwhelmed by large number of orders. Your order will be delivered by courier soon. It will arrive to your address within 2-3 days ahead. Please kindly wait. Thank you.

  • Question : Inquiry for the item from khb****Jul 11, 2020

    Is the product manufacture in Singapore?

    Answer : [Re] Inquiry for the item from khb****

    Dear valued customer, thank you for contacting our Customer Support Team. Yes, this product is made in Singapore. Thank you^^

    Question : [Re] Inquiry for the item from khb****

    Hi seller, you said product is made in Singapore but why customer's review said the tin indicated manufactured in Europe? Which is correct? Upw difference in terms of ingredients used and nutrients if manufactured from Singapore vs Europe or other countries?

    Answer : [Re] Inquiry for the item from khb****

    How difference in terms of ingredients....*

    Question : [Re] Inquiry for the item from khb****

    Dear valued customer, we apologize for the confusion. Please spare us some time to check this matter with our team and get back to you as soon as possible. Thank you.

    Answer : [Re] Inquiry for the item from khb****

    Dear valued customer, Isomil Stage 3 is manufactured in Netherlands. We apologize for the incorrect information previously. We assure you that the nutrients are same and selected from a high quality ingredients. Thank you.

  • Question : Inquiry for the item from ee.****Jul 02, 2020

    It is new packing?

    Answer : [Re] Inquiry for the item from ee.****

    Dear valued customer, yes it's a new packaging of Isomil Stage 3 850g. Thank you :)

  • Question : Inquiry for the item from hui****Jun 10, 2020

    Hello, I will like to purchase 5 tins of Isomil Stage 3 but there’s only 2 quantity left in Qoo10. Can you please update your page immediately? Thanks

    Answer : [Re] Inquiry for the item from hui****

    Dear Valued Customer, we do apologize currently, we haven't got update for the restock, but once we restock, we will update it right away on the product page. Thank you for your kind understanding :)

    Question : [Re] Inquiry for the item from hui****

    That’s a pity. I’ll order from Qoolife Mall.

    Answer : [Re] Inquiry for the item from hui****

    Dear valued customer, I am terribly sorry for the inconvenience. we will update in our store page once we got a re-stock. Thank you :)

[Value Pack] Abbott Similac Stage 3/4 Gain 2-FL  2450g(ONLY $35.35/KG)
[Value Pack] Abbott Similac Stage 3/4 Gain 2-FL 2450g(ONLY $35.35/KG)
Item Q&A
  • Question : Inquiry for the item from xueling_angApr 20, 2021

    Hello, are you Abbott store or authorized distributor?

    Answer : [Re] Inquiry for the item from xueling_ang

    Dear valued customer, thank you for contacting our Customer Support Team. All of our products supplied from Abbott Singapore directly. We are an authorized distributor.

  • Question : Inquiry for the item from chubbychai2Apr 11, 2021

    What is the expiry date for stage 3 and stage 4?

    Answer : [Re] Inquiry for the item from chubbychai2

    Dear valued customer, thank you for your inquiry. Please spare us some time to check on this matter and get back to you.

    Question : [Re] Inquiry for the item from chubbychai2

    Thank you for waiting. [Value Pack] Similac Stage 3 Gain Growing-Up Baby Milk Powder Formula 2-FL 2450g will be expired on 7/12/2022, while for Stage 4 is on 1/10/2022.

[CARTON SALE] Abbott Glucerna Isotonic Liquid - Vanilla (250ml x 24)
[CARTON SALE] Abbott Glucerna Isotonic Liquid - Vanilla (250ml x 24)
Item Q&A
  • Question : Inquiry for the item from fiona_lphApr 13, 2021

    When’s the expiry date?

    Answer : [Re] Inquiry for the item from fiona_lph

    Dear valued customer, thank you for your inquiry. Please spare us some time to check on this matter and get back to you.

    Question : [Re] Inquiry for the item from fiona_lph

    The expiry date?

    Answer : [Re] Inquiry for the item from fiona_lph

    Thank you for waiting. Glucerna Isotonic Liquid - Vanilla (250ml x 24) will be expired on 10 October 2021.

  • Question : Inquiry for the item from eternityclosetMar 02, 2021

    What the difference btw this purple n the blue

    Answer : [Re] Inquiry for the item from eternitycloset

    Dear valued customer, thank you for contacting our Customer Support Team. May we know to which item you're comparing with? is it Glucerna Plus Ready to Drink?