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Q & A Lists
Item Question & Answer
ACUVUE® $50 CASH VOUCHER | NOW AT $46
ACUVUE® $50 CASH VOUCHER | NOW AT $46
Item Q&A
  • Question : Inquiry for the item from num_mikijungMay 08, 2021

    How to redeem free lenses ?

    Answer : [Re] Inquiry for the item from num_mikijung

    Hi Buyer,

    Kindly specify the free lenses you are referring to.

    Warmest Regards,
    ACUVUE® Team

  • Question : Inquiry for the item from lekjordanMay 03, 2021

    Do you have lenses for middle-age presbyiopia?

    Answer : [Re] Inquiry for the item from lekjordan

    Hi Buyer,

    We'd recommend that you give your selected Participating store a call to schedule an appointment and seek their advice on which product suits your eye needs.

    Thank you.

    Warmest Regards,
    ACUVUE® Team

  • Question : Inquiry for the item from venuswxyOct 01, 2020

    Is this a monthly contact lens?

    Answer : [Re] Inquiry for the item from venuswxy

    And can I know how many lenses for $48?

    Question : [Re] Inquiry for the item from venuswxy

    Hi Buyer,

    This is an ACUVUE® Contact Lenses $50 Voucher. This voucher is for redemption of minimum 2 boxes of any ACUVUE contact lenses (excluding OASYS with Transitions, Revitalens and VITA series).

    You may scroll down the listing for the price list. Thank you.

    Warmest Regards
    ACUVUE® Team

  • Question : Inquiry for the item from aliceweespAug 08, 2020

    Can I stack a 1x$50 and a 1x$100 total 2 vouchers to purchase 2 boxes of Oasys 1-Day Astig lens?

    Answer : [Re] Inquiry for the item from aliceweesp

    Hi Buyer,

    A maximum of 3 $100 Cash Vouchers can be used in one receipt. Do take note that a minimum purchase of 2 boxes for each ticket still applies.

    If you wish to only purchase 2 boxes, you are only allowed to use either 1x$50 or 1x$100 voucher. Hope this clarifies. Thank you.

    Warmest Regards
    ACUVUE® Team

  • Question : Inquiry for the item from per****Mar 15, 2020

+View all Notice, FAQ, Q&A >>
ACUVUE® $200 CASH VOUCHER | NOW AT $164
ACUVUE® $200 CASH VOUCHER | NOW AT $164
Item Q&A
  • Question : Inquiry for the item from Ada OngMay 06, 2021

    Hi I am unable to find my optician shop Tampines Optical at Jalan Tiga. Is it in the list of participating stores?

    Answer : [Re] Inquiry for the item from Ada Ong

    Hi Buyer,

    Tampines Optical is not a Qoo10 Participating Store.

    We sincerely apologise for any inconvenience caused.

    Warmest Regards,
    ACUVUE® Team

  • Question : Inquiry for the item from limkailingApr 26, 2021

    Hi Acuvue
    How much are the store selling 8 boxes of Acuvue OASYS? All the stores are selling them at fixed price? Thanks

    Answer : [Re] Inquiry for the item from limkailing

    Hi Buyer,

    You may check with your selected participating store for their in-store promotions.

    Thank you!

    Warmest Regards,
    ACUVUE® Team

    Question : [Re] Inquiry for the item from limkailing

    Can i use the voucher at another store other than the one chosen for the voucher?

    Answer : [Re] Inquiry for the item from limkailing

    Hi Buyer,

    You may still proceed to use the purchased E-Ticket at your preferred optical store listed in Qoo10, it will be accepted.

    Warmest Regards,
    ACUVUE® Team

  • Question : Inquiry for the item from giamvictor59Apr 24, 2021

    8 boxes can mix and match
    4 acuvue define and 4 normal daily ?

    Answer : [Re] Inquiry for the item from giamvictor59

    Hi Buyer,

    Yes. This cash voucher is valid for redemption of minimum 8 boxes of any ACUVUE® Contact Lenses, except ACUVUE® Revitalens, ACUVUE® OASYS with Transitions and ACUVUE® VITA.

    Warmest Regards,
    ACUVUE® Team

  • Question : Inquiry from YlApr 23, 2021

  • Question : Inquiry for the item from candyong18Apr 01, 2021

    Hi just to confirm that ‘minimum purchase of 4 boxes or 8 boxes’ for today offer $168 (picture attached), thank you!

    Answer : [Re] Inquiry for the item from candyong18

    Hi Buyer,

    The minimum purchase for this $200 Cash Voucher is 8 boxes. There was an error on the thumbnail and we have since fixed it.

    We sincerely apologise for any inconvenience caused. Thank you and stay safe!

    Warmest Regards,
    ACUVUE® Team

+View all Notice, FAQ, Q&A >>
ACUVUE® $100 CASH VOUCHER | NOW AT $84 1 - 4 May Only!
ACUVUE® $100 CASH VOUCHER | NOW AT $84 1 - 4 May Only!
Item Q&A
  • Question : Inquiry from EileenMay 04, 2021

    What is the free trial lenses given? Given by the store at point of purchase or?
    What is the price for 4 boxes bundle at the retail shop?

    Answer : [Re] Inquiry from Eileen

    Hi Buyer,

    If you are a MyACUVUE® member, you would have the reward in your MyACUVUE® Wallet to redeem complimentary 3 pairs of Define Fresh Trial Lens when you scan any ACUVUE® purchase from 1 May to 30 June 2021.

    You may select from current assortment of colours available in-store and is limited to 1 redemption per member. While stocks last. Do note that it is subjected to suitability to wear ACUVUE® Define Contact Lenses as assessed by your Eye Care Professional.

    One box is priced at $67. Multipack promotion price for 4 boxes is priced at $248.

    Hope this clarifies. Thank you.

    Warmest Regards,
    ACUVUE® Team

  • Question : Inquiry from EileenMay 04, 2021

    What is the free trial lenses given? Given by the store at point of purchase or?
    What is the price for 4 boxes bundle at the retail shop?

    Answer : [Re] Inquiry from Eileen

    Hi Buyer,

    If you are a MyACUVUE® member, you would have the reward in your MyACUVUE® Wallet to redeem complimentary 3 pairs of Define Fresh Trial Lens when you scan any ACUVUE® purchase from 1 May to 30 June 2021.

    You may select from current assortment of colours available in-store and is limited to 1 redemption per member. While stocks last. Do note that it is subjected to suitability to wear ACUVUE® Define Contact Lenses as assessed by your Eye Care Professional.

    One box is priced at $67. Multipack promotion price for 4 boxes is priced at $248.

    Hope this clarifies. Thank you.

    Warmest Regards,
    ACUVUE® Team

  • Question : Inquiry for the item from jMay 03, 2021

  • Question : Inquiry for the item from question07May 02, 2021

    hi! is it possible to use this $100 voucher along with a MyAcuvue reward (eg. $10) for purchase of 4 boxes? hence i’ll have to top up $138?

    Answer : [Re] Inquiry for the item from question07

    Hi Buyer,

    Voucher may be stacked with MyACUVUE® Welcome Reward and MyACUVUE® redemption vouchers.

    Warmest Regards,
    ACUVUE® Team

  • Question : Inquiry for the item from HannaApr 12, 2021

+View all Notice, FAQ, Q&A >>
2 BOXES $132 ACUVUE® VITA® MONTHLY LENSES VOUCHER
2 BOXES $132 ACUVUE® VITA® MONTHLY LENSES VOUCHER
Item Q&A
  • Question : Inquiry for the item from Qiu LiApr 18, 2021

  • Question : Inquiry for the item from yvoleeApr 22, 2021

    Can this voucher be used for Vita for Astigmatism?

    Answer : [Re] Inquiry for the item from yvolee

    Hi Buyer,

    Yes. $22 top up per box is required for Astigmatism. You may refer to the Terms & Conditions for more information.

    Thank you.

    Warmest Regards,
    ACUVUE® Team

  • Question : Inquiry for the item from HighApr 21, 2021

  • Question : Inquiry for the item from irisloh1214Apr 06, 2021

    Hi may I know is it 2 boxes at $138? How to check the degree that I want?

    Answer : [Re] Inquiry for the item from irisloh1214

    Hi Buyer,

    This $132 ACUVUE® VITA® Monthly Lenses Cash Voucher is valid for redemption of minimum 2 boxes.

    Selection of prescriptions and collection of contact lenses are made in store. We'd recommend that you give your selected Participating store a call to schedule an appointment. Thank you.

    Warmest Regards,
    ACUVUE® Team

    Question : [Re] Inquiry for the item from irisloh1214

    So is mean 2 boxes @ $132 correct?

    Answer : [Re] Inquiry for the item from irisloh1214

    Hi Buyer,

    This $132 ACUVUE® VITA® Monthly Lenses Cash Voucher priced at $128, is valid for redemption of minimum 2 boxes. One box is priced at $66.

    Warmest Regards,
    ACUVUE® Team

  • Question : Inquiry from xiuqi94Mar 11, 2021

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2 Boxes ACUVUE® OASYS WITH TRANSITIONS™ $176 Voucher
2 Boxes ACUVUE® OASYS WITH TRANSITIONS™ $176 Voucher
Item Q&A
NEW! ACUVUE® $38 CASH VOUCHER NOW AT $8 ONLY
NEW! ACUVUE® $38 CASH VOUCHER NOW AT $8 ONLY
Item Q&A
$28 ACUVUE™ RevitaLens (Bundle of 3x300 ml)
$28 ACUVUE™ RevitaLens (Bundle of 3x300 ml)
Item Q&A
  • Question : Inquiry related delivery from AdDec 26, 2020

  • Question : Inquiry from HmmNov 27, 2020

  • Question : Inquiry for the item from eileen_feelAug 27, 2020

  • Question : Inquiry for the item from erl****Jun 21, 2020

    When is the expiry date?

    Answer : [Re] Inquiry for the item from erl****

    Hi Buyer,

    It is usable within 90 days from payment date. Hope this clarifies. Thank you.

    Warmest Regards
    ACUVUE® Team

  • Question : Inquiry for the item from lim****May 04, 2020

    Hi@ i am currently using Acuvue Oasys. Is the Eye Experience (with possible examination fee) still applicable if it is just collecting the solution? It may pose a problen between buyer and shop since the shop we are collecting has the liberty to do so. While it makes sense for contact lens, it may not work for pure collection of solution. Refer to image attached in your advert stating collection method. Appreciate your advice prior ordering..Thanks!

    Answer : [Re] Inquiry for the item from lim****

    Hi Buyer,

    For collection of contact lense solutions, no eye examination is needed.

    Due to the latest circuit breaker measures, walk-ins are not permitted to enter optical stores. Hence, we'd recommend that you give your selected Participating store a call to schedule an appointment and let them know that you are purely making a purchase of the contact lense solutions prior to your visit. Hope this clarifies. Thank you.

    Warmest Regards,
    ACUVUE® Team

NEW! ACUVUE® $28 CASH VOUCHER NOW AT $8 ONLY
NEW! ACUVUE® $28 CASH VOUCHER NOW AT $8 ONLY
Item Q&A