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Q & A Lists
Item Question & Answer
Su:m37 - Secret Essence Special Set : Exp date 2022
Su:m37 - Secret Essence Special Set : Exp date 2022
Item Q&A
  • Question : Inquiry for the item from Fen****Nov 08, 2019

The History of WHOO Gongjinhyang Mi Luxury Lip Rouge #25 Rosy Coral Special Set : Free Lip Blam
The History of WHOO Gongjinhyang Mi Luxury Lip Rouge #25 Rosy Coral Special Set : Free Lip Blam
Item Q&A
  • Question : Inquiry for the item from ten****Oct 26, 2019

    Hi,May I know this available now?

    Answer : [Re] Inquiry for the item from ten****


    items is available. Ready to shipped out. You can received within 1 day. thank you

    Question : [Re] Inquiry for the item from ten****

    It is ok,I ordered from another seller,cos ur replied bit late,hope can buy from u next time,thanks!

    Answer : [Re] Inquiry for the item from ten****


    thank you.

SU:M37 Losec Summa 5pcs Special Set : JAN 2019
SU:M37 Losec Summa 5pcs Special Set : JAN 2019
Item Q&A
  • Question : Inquiry for the item from leh****Oct 24, 2019

    When is the expiry date of the set

    Answer : [Re] Inquiry for the item from leh****


    This set exp date 2022 . you can whatsapp me for speed reply. thank you

(REYOU-CELL) 21 DAYS PERFECT BODY WHITE LOTION +  BODY WHITE FEELING / 2 BOTTLES /
(REYOU-CELL) 21 DAYS PERFECT BODY WHITE LOTION + BODY WHITE FEELING / 2 BOTTLES /
Item Q&A
  • Question : Inquiry related delivery from 262****Oct 21, 2019

    how long will I get them if I buy the products today?

    Answer : [Re] Inquiry related delivery from 262****


    if local delivery. you can get it on tomorrow . thank you

  • Question : Please help to adviseJul 14, 2018

    Hi,

    Can I check with you is it a set of Peeling and Lotion or only 2 bottle of Peeling?

    And is it 250ml bottle?

    Thanks

    Answer : [Re] Please help to advise

    1 SET IS 1 PEELING 250ML AND 1 LOTION 250ML.
    HOW TO USE?
    PEELING 2-3 TIMES PER WEEK
    LOTION USE EVERYDAY.
    THANK YOU

( BEAUTY ZONE ) Whitening Cream Paris : 10ml /  Tone-up Cream / Whitening / Dark Spot / melasma /
( BEAUTY ZONE ) Whitening Cream Paris : 10ml / Tone-up Cream / Whitening / Dark Spot / melasma /
Item Q&A
  • Question : Inquiry for the item from acy****Oct 01, 2019

[The history of Whoo] Gongjinhyang : Seol Whitening Ampoule 1.8ml X 16ea / Brightening Gel 45ml /
[The history of Whoo] Gongjinhyang : Seol Whitening Ampoule 1.8ml X 16ea / Brightening Gel 45ml /
Item Q&A
  • Question : Inquiry for the item from Wie****Oct 02, 2019

The History Of Whoo - Luxury Golden Cushion Glow No. 21 Special Set : Exp date 2022
The History Of Whoo - Luxury Golden Cushion Glow No. 21 Special Set : Exp date 2022
Item Q&A
  • Question : Inquiry for the item from 115****Sep 25, 2019

    Hi is colour 19 available ?

    Answer : [Re] Inquiry for the item from 115****

    only one color 21

  • Question : Inquiry for the item from 240****Sep 07, 2019

    Hello,
    Can you let me know what colour shade is this?
    Is it #21 or #23.
    Thank you.

    Answer : [Re] Inquiry for the item from 240****

    please whatsapp me 9685 2192 for faster reply

Su:m37 White Award Ultimate Whitening Spot Essence Ex Special Set
Su:m37 White Award Ultimate Whitening Spot Essence Ex Special Set
Item Q&A
  • Question : Inquiry for the item from can****Sep 21, 2019

    When is the expire date? Thanks

    Answer : [Re] Inquiry for the item from can****

    2021. But sold now. arrived on next week. 96852192 whatsapp me if you can wait it.

The History of Whoo - Bichup Ja Saeng Self-Generating Anti-Aging Essence : 90ml
The History of Whoo - Bichup Ja Saeng Self-Generating Anti-Aging Essence : 90ml
Item Q&A
  • Question : Inquiry for the item from mim****Sep 17, 2019

    Twin pack??or only one?

    Answer : [Re] Inquiry for the item from mim****

    Single pack. Twin pack is sold. Twin pack price $389

  • Question : Inquiry for the item from soe****Nov 09, 2018

    Hi seller ,

    I want to buy one set . Do u have stock ? And delivery how long ?

    Answer : [Re] Inquiry for the item from soe****

    Dear customer. This set will arrived Singapore on Wednesday. If you oder you can receive on Wednesday also. Thank you

    Question : [Re] Inquiry for the item from soe****

    Hi seller ,

    Why the price going up ? Previous was 359 ?

    Answer : [Re] Inquiry for the item from soe****

    This set is one year come one time only is limited items. And was $369 not $359. Now price from Korea side is going up i just follow them, and not easy to get this alr original price is 400.000won ~ S$500
    Tangs selling a single packing is $258 i sell $195 only
    Thank you

SUISKIN - Salmon DN Ampoule Special Kit/1 Box/28 ea / FULL REFUND IF FOUND BE FAKE
SUISKIN - Salmon DN Ampoule Special Kit/1 Box/28 ea / FULL REFUND IF FOUND BE FAKE
Item Q&A
  • Question : Inquiry for the item from 236****Sep 02, 2019

  • Question : Inquiry for the item from 260****Apr 28, 2019

    Hi, may I know the expiry date for Suiskin Salmon Ampoule, and also if it come in new packaging with QR code to verify if original? Thanks

    Answer : [Re] Inquiry for the item from 260****

    exp date is 04/2020 with QR code to check authentic

  • Question : Inquiry for the item from she****Aug 25, 2018

    Hi how many year ginseng? What’s the difference why are the 5pcs one more expensive than no 8. ones??

    Answer : [Re] Inquiry for the item from she****

    Dear customer. Ginseng old is 1 year to 2 year. The bigger size is expensive than small size. All size same 1KG. 40 pcs - 50 pcs size is cheapest only $89

The History of Whoo - Gongjinhyang Seol Whitening Essence Sun Cream Special Set : Exp date 2022
The History of Whoo - Gongjinhyang Seol Whitening Essence Sun Cream Special Set : Exp date 2022
Item Q&A
  • Question : Yêu cầu cho mặt hàng từ top****Aug 08, 2019

    Is this travel size?

    Answer : [Re] Yêu cầu cho mặt hàng từ top****

    this is full size of the The History of Whoo - Gongjinhyang Seol Whitening Essence Sun Cream 45ml . the 3 small is free gift

The History of Whoo - Bichup Self-Generating Anti-Aging Essence Set : Exp date 2022
The History of Whoo - Bichup Self-Generating Anti-Aging Essence Set : Exp date 2022
Item Q&A
  • Question : Inquiry for the item from car****Aug 06, 2019

    Hi can I just buy the anti aging essence?

    Answer : [Re] Inquiry for the item from car****

    All small is free gift. The price for 2 bottle essence : 50ml + 20ml
    If don't take the sample price is same. Thank you

  • Question : Inquiry for the item from lyn****May 21, 2019

    Hi Seller, do you carry other Bichup Self-Generating Anti-Aging Essence Set ? Thanks

    Answer : [Re] Inquiry for the item from lyn****

    please Whatsapp me for speed reply. thanks. i have some Bichup Self-Generating Anti-Aging Essence Set

  • Question : Inquiry for the item from ea_****Apr 11, 2019

    Exp date?

    Answer : [Re] Inquiry for the item from ea_****

    dear customer . Exp date is 2022

  • Question : Inquiry for the item from cry****Jan 25, 2019

    What is the expiry date of this set? Thanks!

    Answer : [Re] Inquiry for the item from cry****

    Already inquiries replied. Thank you.

(DIONEL)  Secret Love Feminine Hygiene Perfume Cleanser Natural Aroma Fragrance Scent : 5ml
(DIONEL) Secret Love Feminine Hygiene Perfume Cleanser Natural Aroma Fragrance Scent : 5ml
Item Q&A
  • Question : Inquiry for the item from Che****Jul 24, 2019

    Hi Seller,
    I've just received the Secret Love Feminine Perfume and when i opened up i realised the bottle is empty, there is no oil inside.
    Please re-send me a new bottle with full oil asap to me.

    Ordered date: 22July 2019.
    Cart no. 128349791
    Order no: 300107040

    Answer : [Re] Inquiry for the item from Che****

    but the bottle is no opened before right? why no oil :(( please make a return other

    Question : [Re] Inquiry for the item from Che****

    The cap was not even tight when i open it. The bottle is very light and contained no oil at all. I am giving it as a birthday gift to my girlfriend, her birthday is on this coming Saturday 27 July, lucky i checked it. What do mean by please make a return other? You mean me to file for a non-receipt claim? You to refund me?

    Answer : [Re] Inquiry for the item from Che****

    Any advise? Please let me know will you be sending me a replacement? If not this late evening after work i will have to rush to shopping centre to get another gift. I cannot give my girlfriend the empty bottle as birthday gift.

    Question : [Re] Inquiry for the item from Che****

    please make a return other on qoo10, but this will take a few day. If you need this bring it to Bukit Gombak Mrt. 9685 2192 i exchange a new bottle for you.

    Answer : [Re] Inquiry for the item from Che****

    Make a return on Qoo10 meaning to ask Qxpress to come pick up from me and send the empty bottle back to you?

    Question : [Re] Inquiry for the item from Che****

    Done, submitted return request for Qxpress to collect tomorrow. You need to click approve so that i can print out the return label. Packed the empty bottle and also return you the free mask.

    Answer : [Re] Inquiry for the item from Che****

    ok can

    Question : [Re] Inquiry for the item from Che****

    There is no print label button for me to print out the return label to paste on the parcel. Is Qxpress coming to pick up the parcel tomorrow?
    Can you advise in detail as this is my fist time returning item?

    Answer : [Re] Inquiry for the item from Che****

    you can saw any pick up code? Sorry i'm also not sure i have yet use it before

    Question : [Re] Inquiry for the item from Che****

    No, don't have any code. How about you just send a new bottle to me and upon i received it, i will just click confirm received it? To save all this unnecessary trouble. It seems wasting of time for me to return you the empty bottle which you sent to me.

    Answer : [Re] Inquiry for the item from Che****

    ok i try to re delivery by qxpress. because i don't know where to print the label

    Question : [Re] Inquiry for the item from Che****

    Ok noted, please give me the tracking number after you sent out by Qxpress so that i can track the package. Upon received I will click received. Please help to check the seal on the cap is tightly and confirm no leakage before sending out. Thank you.

    Answer : [Re] Inquiry for the item from Che****

    ok sure. i try to contact Qoo10 to print the label for re delivery for you. i will update soon. thank you

  • Question : Inquiry for the item from Che****Jun 23, 2019

    Thanks to advise when is the expiry date for the black edition?

    Answer : [Re] Inquiry for the item from Che****

    I don't know. i can't read all is Korean . i ask some friend in Korea and let you know. Thanks

  • Question : about deliveryAug 30, 2018

    Hi, I ordered Dionel oil just now, when can I receive it approximately? Please send it ASAP, if possible.

    Thank you.

    Answer : [Re] about delivery

    Dear customer. Items will shipped on Tomorrow. You can recieve your oder On Saturday Or Monday. Thank you

  • Question : Business inquiryJul 25, 2018

Kwangdong - Woo Hwang Chong Shim Won / Angong Niuhuang Wan /3.75g x 10ea/ Made in Korea/ Exp 2023
Kwangdong - Woo Hwang Chong Shim Won / Angong Niuhuang Wan /3.75g x 10ea/ Made in Korea/ Exp 2023
Item Q&A
  • Question : Inquiry for the item from nan****Jul 09, 2019

    Hi, do you have other qty package for this product?KwangDong Ching Shim Won? Thank you.
    Vivienne Lim

    Answer : [Re] Inquiry for the item from nan****

    Sorry only this product

  • Question : Inquiry for the item from keo****Jul 06, 2019

  • Question : Inquiry for the item from 236****Jun 20, 2019

  • Question : Inquiry for the item from ipo****May 14, 2019

    Hi, if place order now when will I receive the item?

    Answer : [Re] Inquiry for the item from ipo****

    Hi Buyer,

    pls advise order no

    Thanks

O HUI - Ultimate Cover Cushion Moisture Set : #01 Milk Beige SPF50+ PA+++/
O HUI - Ultimate Cover Cushion Moisture Set : #01 Milk Beige SPF50+ PA+++/
Item Q&A
  • Question : Inquiry for the item from rut****Jul 09, 2019

    Do you have #2 color? Also pls provide expiry of product. Pls confirm total is 2 cushions ie 1 main+ 1 refill. Tks.

    Answer : [Re] Inquiry for the item from rut****

    same as the picture. left last set #01

The History Of Whoo - Bichup Royal Art Special Set : Exp date 2022
The History Of Whoo - Bichup Royal Art Special Set : Exp date 2022
Item Q&A
Chitossil - Thread Lifting Ampoule 521 :
Chitossil - Thread Lifting Ampoule 521 :
Item Q&A
  • Question : Inquiry related delivery from 262****Jun 25, 2019

    Hello,

    Im still waiting for my item.. can you Check it for me plz?

    Tracking number: LT008996286SG

    Thank you

    Answer : [Re] Inquiry related delivery from 262****

    Your items is on delivery . https://www.17track.net/en
    you can check your parcel with this webside.

Sulwhasoo - Concentrated Ginseng Renewing Set :
Sulwhasoo - Concentrated Ginseng Renewing Set :
Item Q&A
  • Question : Inquiry for the item from app****Jun 19, 2019

    Dear Seller,
    I would like to know the expiry date for the concentrated Ginseng set?

    Answer : [Re] Inquiry for the item from app****

    dear customer. Exp date 16/08/2021

su:m37 - Water-Full Special Set : Exp date 2022
su:m37 - Water-Full Special Set : Exp date 2022
Item Q&A
  • Question : Inquiry for the item from 261****Jun 05, 2019

    May I know what is the CC Cushion what is the color code will be provided?

    Answer : [Re] Inquiry for the item from 261****

    color #01 Light Beige

  • Question : Inquiry for the item from Tan****Feb 23, 2019

O HUI The First Ampoule Cover Cushion Special Set  SPF50+/PA+++ : Free Brush + Lip Palette
O HUI The First Ampoule Cover Cushion Special Set SPF50+/PA+++ : Free Brush + Lip Palette
Item Q&A
  • Question : Inquiry for the item from all****Jun 02, 2019

    There’s no mention abt the color of the cushion is it milk beige or honey beige?

    Answer : [Re] Inquiry for the item from all****

    color #01 Milk Beige

The History of Whoo - Bicup Self-Generating Anti-Aging Essence 2pcs Set :  Royal Anti-Aging 3 step
The History of Whoo - Bicup Self-Generating Anti-Aging Essence 2pcs Set : Royal Anti-Aging 3 step
Item Q&A
  • Question : Inquiry for the item from lyn****May 20, 2019

    Hi Seller, pls advise when is the expiry date for this set? Thanks

    Answer : [Re] Inquiry for the item from lyn****

    2021 but this set is sold

    Question : [Re] Inquiry for the item from lyn****

    Thanks for info, but why I can still place order if this set is not available?

    Answer : [Re] Inquiry for the item from lyn****

    hi dear. can you wait Friday this set arrived so i shipped out Saturday . if can let me know or sms me 96852192

The History of Whoo Gongjinhyang Seol Radiant White 3pc Special Set
The History of Whoo Gongjinhyang Seol Radiant White 3pc Special Set
Item Q&A
O HUI - Ultimate Brightening Cushion Set
O HUI - Ultimate Brightening Cushion Set
Item Q&A
  • Question : Inquiry for the item from 115****May 12, 2019

    Hi which color is this? #01 or #02

    Answer : [Re] Inquiry for the item from 115****

    Already inquiries replied. Thank you.

su:m37 Losec Summa Elixir Essence Secreta Special Set
su:m37 Losec Summa Elixir Essence Secreta Special Set
Item Q&A