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Item Question & Answer
3M Tegaderm 1626W Dressing Film type Band waterproof Transparency 12x10cm (50 sheets) for surgery
3M Tegaderm 1626W Dressing Film type Band waterproof Transparency 12x10cm (50 sheets) for surgery
Item Q&A
  • Question : 来自hping980915会员的配送咨询。May 14, 2021

  • Question : Inquiry for the item from lily_sillDec 29, 2020

    Expiry date for 1626w?

    Answer : [Re] Inquiry for the item from lily_sill

    by 2021-November.

    Question : [Re] Inquiry for the item from lily_sill

    Thank you.

  • Question : Inquiry for the item from 233****Mar 02, 2020

    May i ask when is the expiry?

    Answer : [Re] Inquiry for the item from 233****

    Dear:Sir&Ma'am.
    The expiry date is more than six months.
    Thank you.

K9 PRO Hand sanitization thermometer for Tripod wall mount Contactless High fever notification New
K9 PRO Hand sanitization thermometer for Tripod wall mount Contactless High fever notification New
Item Q&A
  • Question : Inquiry for the item from Joannesim1012May 12, 2021

Microwave Range Mate microwave cookware microwave oven for Universal cooker circle home Baking
Microwave Range Mate microwave cookware microwave oven for Universal cooker circle home Baking
Item Q&A
  • Question : Inquiry for the item from karlMay 11, 2021

    Can I check how many pieces are there , is it including the grill pan

    Answer : [Re] Inquiry for the item from karl

    As shown in the picture, there are two plates and one grill plate.

    Question : [Re] Inquiry for the item from karl

    Thank you.

  • Question : Inquiry for the item from KopiholiqueSep 06, 2020

[CNY]Cheong Kwan jang Korean Red Ginseng Extract Capsule  500mg x 100 Capsule new
[CNY]Cheong Kwan jang Korean Red Ginseng Extract Capsule 500mg x 100 Capsule new
Item Q&A
  • Question : Inquiry for the item from howgcMay 08, 2021

    Hi seller

    What is the difference between the 500 mg and 600 mg capsule which you sell though now you don't have stock for 600 mg?

    What other ingredients besides red ginseng in the 500mg?

    Is the capsule soft gel type? How big is it?

    Thanks.

    Answer : [Re] Inquiry for the item from howgc

    It's just the capacity difference.
    Content: Red ginseng concentrate powder 20%, solid content 95%
    Ginsenoside (per 1g): 4.2mg
    Red ginseng root: 75%
    Red ginseng body: 25%

    Question : [Re] Inquiry for the item from howgc

    Thank you,

  • Question : Inquiry for the item from joeytoh91Apr 15, 2021

    When is the expiry date? Intend to buy 5 boxes.

    Answer : [Re] Inquiry for the item from joeytoh91

    Expiration date is December 2022

    Question : [Re] Inquiry for the item from joeytoh91

    Thank you

  • Question : Inquiry for the item from arronlee33Feb 02, 2021

    Hi,

    Is this genuine & authentic Cheong Kwan Jang product?

    Please translate the composition of ingredients from Korean to English.

    Thank you.

    Answer : [Re] Inquiry for the item from arronlee33

    Contents: 500 mg x 100 Capsule
    Red Ginseng root(6years, Korean), Made in Korea.
    ginsenoside :4.2mg

    Question : [Re] Inquiry for the item from arronlee33

    It is authentic Cheong Kwan Jang.

    Answer : [Re] Inquiry for the item from arronlee33

    Thank you.

  • Question : Inquiry for the item from joannesin2Dec 26, 2020

  • Question : Inquiry for the item from jurgi_pDec 07, 2020

+View all Notice, FAQ, Q&A >>
Tefal Quick Chef HB6538KR Hand Blender 08L Stainless 20 steps Turbo function 730W Button Dial
Tefal Quick Chef HB6538KR Hand Blender 08L Stainless 20 steps Turbo function 730W Button Dial
Item Q&A
  • Question : Inquiry for the item from PmlMay 07, 2021

    Is this made in France?

    Answer : [Re] Inquiry for the item from Pml

    This is made in China,

    Question : [Re] Inquiry for the item from Pml

    Thank you.

  • Question : Inquiry for the item from 233****May 16, 2020

    Can this product blend ice?

    Answer : [Re] Inquiry for the item from 233****

    The item can not crushed ice.
    Thank you.

PULSES YOUR LIFE  Krill56 superba Boost 30 Capsules (6capsules x 5) American krill oil new
PULSES YOUR LIFE Krill56 superba Boost 30 Capsules (6capsules x 5) American krill oil new
Item Q&A
  • Question : Inquiry for the item from jolin_7939Apr 10, 2021

    Hi, I purchased the 3 boxes krill oil is different from your pictures. Boxes don't show US flag and superba boost logos. Is this item authentic?
    Can you explain why is different from pictures? Is it safe to eat?
    Please reply me asap

    Jolin

    Answer : [Re] Inquiry for the item from jolin_7939

    This picture is from your site.
    Please explain is the items I received is authentic?

    Question : [Re] Inquiry for the item from jolin_7939

    Do not worry about this..
    It is a genuine product distributed in Korea.
    The packaging design may be renewed by the manufacturer.
    Thank you.

    Answer : [Re] Inquiry for the item from jolin_7939

    You should stated clearly and in detail if your Packaging is different. It confusing. I have check from gmarket all packaging is same. I want to purchase for long term. I hope you can improve of clarification if there different.

    Thanks

    Question : [Re] Inquiry for the item from jolin_7939

    We will update package design.
    Thank you.

    Answer : [Re] Inquiry for the item from jolin_7939

    Hi, I would like order the krill oil will you update the packaging?

    Regards
    Jolin

    Question : [Re] Inquiry for the item from jolin_7939

    We will ship the this package.

    Answer : [Re] Inquiry for the item from jolin_7939

    Thank you.

    Question : [Re] Inquiry for the item from jolin_7939

    What is the difference new packaging? Why you don't have new packaging stocks?

    Answer : [Re] Inquiry for the item from jolin_7939

    This package is Korea distribution only.

    Question : [Re] Inquiry for the item from jolin_7939

    Thank you.

  • Question : Inquiry for the item from jolin_7939Apr 05, 2021

    Hi, can I check take 1 tablets per day?
    How long is the shipping to Singapore?

    Answer : [Re] Inquiry for the item from jolin_7939

    You can take 1 tablet a day.

    Question : [Re] Inquiry for the item from jolin_7939

    It takes about 7-9days.

    Answer : [Re] Inquiry for the item from jolin_7939

    Thank you.,

    Question : [Re] Inquiry for the item from jolin_7939

    OK thanks, I will order 3 boxes

    Answer : [Re] Inquiry for the item from jolin_7939

    Thank you so much.

    Question : [Re] Inquiry for the item from jolin_7939

    Hi, I would like to order krill oil again will you update products packaging?

    Regards
    Jolin

    Answer : [Re] Inquiry for the item from jolin_7939

    We will give you last ver.

    Question : [Re] Inquiry for the item from jolin_7939

    Thank you.

Philips Go Pure Slimline 230 Air Purifiers (for Vehicles) | Filter type | Mounting position
Philips Go Pure Slimline 230 Air Purifiers (for Vehicles) | Filter type | Mounting position
Item Q&A
  • Question : Inquiry for the item from samcphApr 24, 2021

    What is in the box of this slimline 230 model? Type of accessories that comes with it?
    The one year warranty is applicable for this purchase to be shipped to Singapore?
    Tks

    Answer : [Re] Inquiry for the item from samcph

    The item without usb cable.

    Question : [Re] Inquiry for the item from samcph

    If you want buy usb cable i will give you item link.

    Answer : [Re] Inquiry for the item from samcph

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=684863194

    Question : [Re] Inquiry for the item from samcph

    Thank you,

    Answer : [Re] Inquiry for the item from samcph

    Id it does not come with USB Cable, then how to use it? What type of connectionv is it? Any picture?

    Question : [Re] Inquiry for the item from samcph

    The usb cable is a data sharing cable.
    Buy a usb cable if you need it.
    This product is Device, filter, and cigar power cable configuration.

    Answer : [Re] Inquiry for the item from samcph

    Thank you.

    Question : [Re] Inquiry for the item from samcph

    So can I use it immediately from the box without buying any cable? I am confused?

    Answer : [Re] Inquiry for the item from samcph

    Yes you can use it without any cable.

    Question : [Re] Inquiry for the item from samcph

    Thank you.

    Answer : [Re] Inquiry for the item from samcph

    Thank you

    Question : [Re] Inquiry for the item from samcph

    Thank you.

    Answer : [Re] Inquiry for the item from samcph

    Thanks for your prompt response… will place my order for Slimline 230

    Question : [Re] Inquiry for the item from samcph

    We will ship the item.

    Answer : [Re] Inquiry for the item from samcph

    Thank you.

LG Derma Pra.L Ultrasonic Vibration Cleanser BCK1A Ultra Deep Cleansing for Face waterproof Silicon
LG Derma Pra.L Ultrasonic Vibration Cleanser BCK1A Ultra Deep Cleansing for Face waterproof Silicon
Item Q&A
  • Question : Inquiry for the item from sharenityMay 01, 2021

    Hi seller,
    What is the difference between BCN2 and BCK1?

    Answer : [Re] Inquiry for the item from sharenity

    Model(BCK1)
    Item: Vibrating Cleanser
    Form: Handy type
    Area of use: Face
    main function
    Vibration: Ultrasonic vibration
    Intensity control: 3 steps
    Additional function: waterproof, voice guide
    standard
    Weight: 180g
    Certification: FDA approved


    Model(BCN2)
    Item: Vibrating Cleanser
    Form: Handy type
    Area of use: Face
    main function
    Function: Ultrasound
    Vibration: Fine vibration
    Frequency: 4,200 times (per minute)
    Intensity control: 4 steps
    Additional function: waterproof, voice guide
    Effect: exfoliation, pore management, deep cleansing, skin tone improvement
    standard
    Materials: Silicone
    Weight: 180g

    Question : [Re] Inquiry for the item from sharenity

    Thank you.

  • Question : Inquiry for the item from RoseFeb 23, 2021

Waterpik Waterflosser ultra and Nano Flosser Deluxe Traveler and Tip Storage Case12 WP-140K+WP-310K
Waterpik Waterflosser ultra and Nano Flosser Deluxe Traveler and Tip Storage Case12 WP-140K+WP-310K
Item Q&A
  • Question : Inquiry for the item from tehal2002Apr 28, 2021

    Do you have stock for this? I see no one has order the item for coming to 2 yrs since 2019.

    Answer : [Re] Inquiry for the item from tehal2002

    Yes we have stock.

    Question : [Re] Inquiry for the item from tehal2002

    It takes about 7-9days.

    Answer : [Re] Inquiry for the item from tehal2002

    Thank you.

  • Question : Inquiry for the item from MoriOct 23, 2020

    Dear Seller,

    Can this item (and another model from your shop; Waterpik Waterflosser Cordless WP-70K) be used with Singapore voltage 230V 50Hz?
    Do I need to use a power converter?

    Answer : [Re] Inquiry for the item from Mori

    You can use for in Singapore.

    Question : [Re] Inquiry for the item from Mori

    You need plug converter.

    Answer : [Re] Inquiry for the item from Mori

    Thank you.

    Question : [Re] Inquiry for the item from Mori

    Dear Seller,

    Does the plug converter mean from two-pin to Singapore's three-pin?

    Answer : [Re] Inquiry for the item from Mori

    Sure~

    Question : [Re] Inquiry for the item from Mori

    Thank you

    Answer : [Re] Inquiry for the item from Mori

    Thank you.

[CNY]Cheong Kwan Jang Korea Red Ginseng Pure Natural Extract Everytime 10mlx30 Pouches Organic
[CNY]Cheong Kwan Jang Korea Red Ginseng Pure Natural Extract Everytime 10mlx30 Pouches Organic
Item Q&A
  • Question : Inquiry for the item from YukiApr 28, 2021

  • Question : Inquiry for the item from stacygbkOct 29, 2020

    Hi, is this the extract everytime or extract everytime balance?

    Answer : [Re] Inquiry for the item from stacygbk

    The item is balance ver.

    Question : [Re] Inquiry for the item from stacygbk

    Thank you.

  • Question : Inquiry for the item from felice_chuaOct 07, 2020

  • Question : Inquiry for the item from mkmy251Sep 04, 2020

  • Question : Inquiry for the item from shariny13Sep 01, 2020

+View all Notice, FAQ, Q&A >>
LG HU85LA Ultra Short Throw 4K UHD Laser Smart Home Theater Cinebeam ProjectorHDTV 2700 ANSI Bluetoo
LG HU85LA Ultra Short Throw 4K UHD Laser Smart Home Theater Cinebeam ProjectorHDTV 2700 ANSI Bluetoo
Item Q&A
  • Question : Inquiry for the item from SajaygouriApr 27, 2021

    Dear Seller, does this projector have EARC hdmi port?

    Answer : [Re] Inquiry for the item from Sajaygouri

    This is not support to EARC hdmi port.

    Question : [Re] Inquiry for the item from Sajaygouri

    Thank you.

  • Question : Inquiry related delivery from kennykwanykDec 10, 2020

    Hi:

    If order this week, will it be able to arrive within two weeks in Singapore?

    Will the power supply work in Singapore or do i need a transformer?

    Thanks.

    Answer : [Re] Inquiry related delivery from kennykwanyk

    We will check item handling time and responseagain,

    Question : [Re] Inquiry related delivery from kennykwanyk

    Wait please.

    Answer : [Re] Inquiry related delivery from kennykwanyk

    Thank you.

  • Question : Inquiry for the item from rsk****Jun 22, 2020

    When and how to pay the VAT?

    Answer : [Re] Inquiry for the item from rsk****

    How much exacty is payable for this?
    Please don't give me an example but the actual amount

    Question : [Re] Inquiry for the item from rsk****

    as far as i know about 7%.
    Thank you.

  • Question : Inquiry for the item from rsk****Jun 20, 2020

    Hi
    1) is there any stock? What's the delivery time?
    2) if damaged after 6 months how to claim?
    3) is it including the smart remote?

    Answer : [Re] Inquiry for the item from rsk****

    Also, how do I pay the additional tax?
    How much is the additional VAT TAX?

    Question : [Re] Inquiry for the item from rsk****

    1) is there any stock? What's the delivery time?
    We have stock.
    It takes about 9-10 days.
    2) if damaged after 6 months how to claim?
    [Warranty Policy]
    if you want to get service,You will need to first send us the product in issue so we can process your claim.
    In case you discover any defects in the product within 14 days from your purchase date: you may request for a return or replacement and the shipping cost will be paid by the seller.
    For items that have passed the 14-day threshold: buyer will be responsible for the shipping cost/ repairs will be provided free-of-charge within 1 year from date of purchase/no returns / for items that were purchased over a year ago or that were damaged by the buyer, repairs can be requested but will be at the expense of the buyer.
    * Items that were released from the Korean franchise carry worldwide warranty which may not have coverage in Singapore. In such case, you will need to send the item to Korea to get after-sales service.
    3) With Magic remote

    Answer : [Re] Inquiry for the item from rsk****

    (VAT & Tax Information)
    If the selling price of a product exceeds $400, you have to pay a tariff and Handling Charge.
    (Even when a discount coupon is used, you still have to pay a tariff and Handling Charge for the original price of the product)
    For bundle delivery as well, if its price exceeds over $400, you have to pay a tariff.
    The above tariffs must be paid by the buyer.

    Policy Change: (Start date: 2019-07-03)

    - {Parcel amount + DPC shipping cost + CIF value} GST S7% + Handling fee S $ 12.00

    example:
    > Parcel amount: SGD $ 396.00

    > Shipping fee: SGD 16.90 $

    > insurance fee: SGD 5.15 $

    TOTAL: SGD $ 418.05
    > GST (7%): SGD $ 29.26
    > Handling fee: S $ 12.00
    Total payment amount SGD $ 41.26
    Thank you.

    Question : [Re] Inquiry for the item from rsk****

    If you want to watch HD TV, prepare a set-top box
    Thank you.

  • Question : Inquiry related delivery from oct****Jun 09, 2020

    Hi
    LG HU85LA Laser Projector

    I wish to know do you still ship this item to Singapore?
    Will there be any delay in shipping due to coronavirus problem?
    If I order now, when can I receive this item?
    Appreciate your reply asap?
    Thank you
    Mr Ong. 9/6/2020

    Answer : [Re] Inquiry related delivery from oct****

    Yes we can ship to Singapore.
    The lg factory said! they need the item handling time 15days.
    and delivery time is 9-10 days.
    If you want to watch TV, you need a set-top box.
    Thank you.

+View all Notice, FAQ, Q&A >>
Samsung 860 QVO 4TB 2.5 Inch SATA III Internal SSD QLC 3D NAND SATA3 LPDDR4 Genuine NEW
Samsung 860 QVO 4TB 2.5 Inch SATA III Internal SSD QLC 3D NAND SATA3 LPDDR4 Genuine NEW
Item Q&A
  • Question : Inquiry for the item from danielApr 23, 2021

    would like to buy 4tb ssd when available

    Answer : [Re] Inquiry for the item from daniel

    We fixed option.

    Question : [Re] Inquiry for the item from daniel

    You can choose the 4tb.

    Answer : [Re] Inquiry for the item from daniel

    Thank you.

Samsung 860 QVO 2TB 2.5 Inch SATA III Internal SSD QLC 3D NAND SATA3 LPDDR4 Genuine NEW
Samsung 860 QVO 2TB 2.5 Inch SATA III Internal SSD QLC 3D NAND SATA3 LPDDR4 Genuine NEW
Item Q&A
  • Question : Inquiry for the item from danielApr 23, 2021

BenQ Wit Eye Care Stand e-Reading LED Desk Lamp Worlds First Desk Lamp for student Office worker
BenQ Wit Eye Care Stand e-Reading LED Desk Lamp Worlds First Desk Lamp for student Office worker
Item Q&A
  • Question : Inquiry for the item from seymourff8Apr 01, 2021

  • Question : Inquiry for the item from jacobMar 15, 2021

  • Question : Inquiry for the item from ljyeon1219Mar 07, 2021

    what is the electronic volt version?
    I didn't want to use transfer adapter from 220v to 110v.

    Answer : [Re] Inquiry for the item from ljyeon1219

    It is 220v.

    Question : [Re] Inquiry for the item from ljyeon1219

    C type two pin plug.

    Answer : [Re] Inquiry for the item from ljyeon1219

    Thank you.

  • Question : Inquiry related delivery from jonjohn1978Mar 03, 2021

  • Question : Inquiry related return and exchange from jazzleeyijieFeb 12, 2021

+View all Notice, FAQ, Q&A >>
Living Korea Livingwell YD-55K07B Airfryer | Basket: 5.5L | Ceramic coating Automatic power off
Living Korea Livingwell YD-55K07B Airfryer | Basket: 5.5L | Ceramic coating Automatic power off
Item Q&A
  • Question : Inquiry for the item from susieongApr 19, 2021

    Hi there are you selling this item in white or black? Also is the black color matt or glossy black?

    Answer : [Re] Inquiry for the item from susieong

    We had setup option color.

    Question : [Re] Inquiry for the item from susieong

    You can choose the option.

    Answer : [Re] Inquiry for the item from susieong

    Ok thank you. Do you also sell YD-55K07A in white color?

    Question : [Re] Inquiry for the item from susieong

    YD-55K07B is Black

    Answer : [Re] Inquiry for the item from susieong

    Sorry we don't have YD-55K07A

    Question : [Re] Inquiry for the item from susieong

    ok thank you

    Answer : [Re] Inquiry for the item from susieong

    Thank you.

    Question : [Re] Inquiry for the item from susieong

    Is the YD-55K07B black in matt black or glossy black?

    Answer : [Re] Inquiry for the item from susieong

    We will send you photo.

    Question : [Re] Inquiry for the item from susieong

    ok thank you

    Answer : [Re] Inquiry for the item from susieong

    Thank you.

ACFS-X12M HEPA filter x1 + deodorant filter x1 for Cuckoo  AC-09XH10FW AC-09XH20FW AC-09XHCL10FW
ACFS-X12M HEPA filter x1 + deodorant filter x1 for Cuckoo AC-09XH10FW AC-09XH20FW AC-09XHCL10FW
Item Q&A
  • Question : Inquiry for the item from qnconventionApr 20, 2021

    Dear Sir / Madam,

    I previously bought the AC-09XHCL10FW. May I enquire if you will also sell the humidification filter. Mine is already very dirty. Will you also sell the Harmful Gas Easy Filter S?

    Thank you and Best Regards,
    Edmund

    Answer : [Re] Inquiry for the item from qnconvention

    We do not have any other filters other than this one.

    Question : [Re] Inquiry for the item from qnconvention

    Thank you.

Samsung Genuine Galaxy Tab S4 Touch Pen (EJ-PT830B) for Galaxy Tab S4 10.5 release models since 2018
Samsung Genuine Galaxy Tab S4 Touch Pen (EJ-PT830B) for Galaxy Tab S4 10.5 release models since 2018
Item Q&A
  • Question : Inquiry for the item from meliatslApr 18, 2021

    Hi! Can it be used in Samsung Galaxy A Series mobile phones? Please advise, thank you.

    Answer : [Re] Inquiry for the item from meliatsl

    This is for Galaxy Tab S4 only.

    Question : [Re] Inquiry for the item from meliatsl

    Than kyou.

    Answer : [Re] Inquiry for the item from meliatsl

    Thank you for your reply.

    Question : [Re] Inquiry for the item from meliatsl

    Thank you.

Tefal Magic Hands Emotion Multi 4P Set /Detachable handle Tepal Titanium Pro Coating new
Tefal Magic Hands Emotion Multi 4P Set /Detachable handle Tepal Titanium Pro Coating new
Item Q&A
  • Question : Inquiry for the item from JudyApr 17, 2021

    Hi seller, Can put these pan into oven?

    Answer : [Re] Inquiry for the item from Judy

    Do not into the oven.

    Question : [Re] Inquiry for the item from Judy

    Thank you.

  • Question : Inquiry for the item from esthercheong0506Dec 17, 2020

    Hi, can I have the measurement for both? Thank you

    Answer : [Re] Inquiry for the item from esthercheong0506

    Frying pan set
    Detachable handle
    5-fold safety
    [Composition] Pot (16cm) + Pan (22cm) + Glass Lid (16cm) + Handle
    [Coating] Tepal Titanium Pro Coating

    Question : [Re] Inquiry for the item from esthercheong0506

    Thank you.

Samsung 860 EVO 250GB 2.5 Inch SATA III Internal SSD Genuine New
Samsung 860 EVO 250GB 2.5 Inch SATA III Internal SSD Genuine New
Item Q&A
  • Question : Inquiry for the item from hmdrzinApr 14, 2021

Cheong Kwan jang Red Ginseng Powder Capsule Royal 500mg*180 Capsules new
Cheong Kwan jang Red Ginseng Powder Capsule Royal 500mg*180 Capsules new
Item Q&A
  • Question : Inquiry for the item from arronlee33Apr 10, 2021

    Hi,

    Is this genuine & authentic Cheong Kwan Jang?

    Thank you.

    Answer : [Re] Inquiry for the item from arronlee33

    Yes it is the brand is authentic Cheong Kwan Jang.

    Question : [Re] Inquiry for the item from arronlee33

    Thank you,

Philips Avance Cooking blender HR2099 Speed adjustment: 4 steps Glass  Detachable blade new
Philips Avance Cooking blender HR2099 Speed adjustment: 4 steps Glass Detachable blade new
Item Q&A
  • Question : Inquiry for the item from caryn_liewnlApr 05, 2021

  • Question : Inquiry for the item from paulinelau77Nov 10, 2020

  • Question : Inquiry for the item from kum****Jul 11, 2020

  • Question : Inquiry for the item from yan****Apr 22, 2020

Philips HR3556 High Speed ​​Blender 27000 rpm Speed ​​control Dishwasher available 700W
Philips HR3556 High Speed ​​Blender 27000 rpm Speed ​​control Dishwasher available 700W
Item Q&A
  • Question : Inquiry for the item from auyongtcMar 31, 2021

    Do you have stock for this item?

    Answer : [Re] Inquiry for the item from auyongtc

    We have stock,

    Question : [Re] Inquiry for the item from auyongtc

    However the price has been increased.

    Answer : [Re] Inquiry for the item from auyongtc

    Thank you.