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Q & A Lists
Item Question & Answer
Smart watch Women Heart rate monitor Men Sport Smartwatch Message reminder Fitness tracker For Andro
Smart watch Women Heart rate monitor Men Sport Smartwatch Message reminder Fitness tracker For Andro
Item Q&A
Wired Vibration Gamepad PC USB Controller Joystick Android Game Handle Double Shock for Computer Lap
Wired Vibration Gamepad PC USB Controller Joystick Android Game Handle Double Shock for Computer Lap
Item Q&A
  • Question : Inquiry for the item from newfireiceApr 20, 2021

    Window 10 can use?

    Answer : [Re] Inquiry for the item from newfireice

    It can be used.

  • Question : Inquiry for the item from tch****May 23, 2020

    Can you reply my messages I asked about your faulty product? It is extremely not friendly to use and your slow response is not helping with the situation, just one reply per day even if I send early and reply immediately.

    Answer : [Re] Inquiry for the item from tch****

    Dear, if you still can't use it after trial and error, we suggest you apply for refund or exchange, and contact us for handling after application.

Smart Watch Waterproof Heart Rate monitor Smartwatch men fashion Fitness Tracker for android and IO
Smart Watch Waterproof Heart Rate monitor Smartwatch men fashion Fitness Tracker for android and IO
Item Q&A
Smart watch Waterproof Women ladies fashion Smartwatch Heart rate monitor Fitness Tracker For androi
Smart watch Waterproof Women ladies fashion Smartwatch Heart rate monitor Fitness Tracker For androi
Item Q&A
Fashion Women Flats Leather Shoes Female Slip on Loafers Anti Slip Moccasins Ladies Shoes black Zapa
Fashion Women Flats Leather Shoes Female Slip on Loafers Anti Slip Moccasins Ladies Shoes black Zapa
Item Q&A
  • Question : Inquiry for the item from jillianlchApr 13, 2021

    Dear Buyer,
    I would like to check i use to wear size 5 but if china size will be 37 but according to your chart 37 is size 6, i afraid a bit too big, can i take 5.5 instead?

    Thanks

    Answer : [Re] Inquiry for the item from jillianlch

    Can you send me your order number?

  • Question : Inquiry for the item from michellgohSep 03, 2020

  • Question : Inquiry for the item from sandynkjAug 12, 2020

    May I know the sizes in option is according to which country?

    Answer : [Re] Inquiry for the item from sandynkj

    Hello, it's a Chinese size.

    Question : [Re] Inquiry for the item from sandynkj

    But the shoe size option is from 5 to 9.5 ,which is different from the shoe size chart.

    Answer : [Re] Inquiry for the item from sandynkj

    Hello, you can refer to the size chart on the product page.

Women Pumps Toe Mid Heels Dress Work Comfortable Ladies Shoes Rough with Ankle Strap Thick Heel Squa
Women Pumps Toe Mid Heels Dress Work Comfortable Ladies Shoes Rough with Ankle Strap Thick Heel Squa
Item Q&A
1080P Cloud Home Security IP Camera Robot Intelligent Auto Tracking Camera Wireless WiFi CCTV Camera
1080P Cloud Home Security IP Camera Robot Intelligent Auto Tracking Camera Wireless WiFi CCTV Camera
Item Q&A
  • Question : Inquiry for the item from lyhgssrsMar 24, 2021

    Hi
    Does it come with SD memory card?

    Answer : [Re] Inquiry for the item from lyhgssrs

    Hello, this does not contain SD card.

Mini Digital Camera 3.5 Inch Cartoon Cute Camera Toys Children Birthday Gift 1080P Toddler Toys Stud
Mini Digital Camera 3.5 Inch Cartoon Cute Camera Toys Children Birthday Gift 1080P Toddler Toys Stud
Item Q&A
  • Question : Inquiry from jamesgohupsMar 19, 2021

    Does your price $17.40 include ONE 32Gb TF Card??????

    Answer : [Re] Inquiry from jamesgohups

    No, it's just a camera.

  • Question : Inquiry for the item from gobbleewobbleeDec 15, 2020

New Arrival Micro SD / TF Card Slot Digital Voice Recorder USB Flash Drive Audio Recorder Pen Mini D
New Arrival Micro SD / TF Card Slot Digital Voice Recorder USB Flash Drive Audio Recorder Pen Mini D
Item Q&A
  • Question : Inquiry for the item from KellyMar 15, 2021

    Hello,

    Does it mean when I select the colour and 32GB, it comes with the TF card, straightaway i can use after charging? I do not need to get anymore card right?

    Answer : [Re] Inquiry for the item from Kelly

    Yes, the option 32GB comes with an IT card and can be used directly after receipt.

  • Question : Inquiry for the item from CuriousladOct 09, 2020

    Hi Asknut Store

    So without tf card this device cannot record right?
    If i want to buy the tf card from you how to ?

    Answer : [Re] Inquiry for the item from Curiouslad

    Need a memory card, we have the option of a 32GB memory card.

Winter Dog Bed Mat Thicken Pet Cushion Blanket Warm Puppy Cat Fleece Beds For Small Large Dogs Cats
Winter Dog Bed Mat Thicken Pet Cushion Blanket Warm Puppy Cat Fleece Beds For Small Large Dogs Cats
Item Q&A
  • Question : Inquiry for the item from DunplayhorMar 14, 2021

    can i know when is the stock coming?

    Answer : [Re] Inquiry for the item from Dunplayhor

    Sorry, the replenishment time has not been notified yet.

Mini Camera Black 1080P HD Infrared Night Vision Motion Detection Video Recorder Pen Magnetic Cam 18
Mini Camera Black 1080P HD Infrared Night Vision Motion Detection Video Recorder Pen Magnetic Cam 18
Item Q&A
  • Question : Inquiry for the item from pepsi8787Mar 07, 2021

    hi seller,

    how long can it last for full charge and how long can it record video?

    Answer : [Re] Inquiry for the item from pepsi8787

    Video time: 5-6 hours or so.

    Charge Time: 5-6 hours

19 New Swan Pet Water Dispenser Cat Feeding Water Flowing Fountain Cat With Water Dispenser Automati
19 New Swan Pet Water Dispenser Cat Feeding Water Flowing Fountain Cat With Water Dispenser Automati
Item Q&A
  • Question : Inquiry for the item from emma_marshaMar 07, 2021

    hi seller is this fountain still available?

    Answer : [Re] Inquiry for the item from emma_marsha

    Sorry, this model is out of stock in Singapore.

Professional Condenser Audio 3.5mm Wired BM800 Studio Microphone Vocal Recording KTV Karaoke Microph
Professional Condenser Audio 3.5mm Wired BM800 Studio Microphone Vocal Recording KTV Karaoke Microph
Item Q&A
  • Question : Inquiry for the item from jasiekumFeb 19, 2021

  • Question : Inquiry for the item from tslcynthiaDec 27, 2020

  • Question : Inquiry for the item from DaphneNov 14, 2020

  • Question : Inquiry for the item from DaphneOct 27, 2020

    Hi May i know when is the stock coming? Tks

    Answer : [Re] Inquiry for the item from Daphne

    Dear Customer
    Hello, this one takes about a week to receive.

    Question : [Re] Inquiry for the item from Daphne

    Hi when is the stock for black coming?

    Answer : [Re] Inquiry for the item from Daphne

    The black ones need to be shipped from the Chinese warehouse, which takes about a week.

  • Question : Inquiry for the item from PKSep 24, 2020

    Hello. Tnks for Very prompt delivery. May i know how to use this bottom component? Is the orientation correct? Its not rlly visible from the demo pictures .

    Answer : [Re] Inquiry for the item from PK

    The installation is correct, just snap the base to the table and tighten the horizontal screws to fix it.

+View all Notice, FAQ, Q&A >>
Creative Rolling Luggage Spinner Suitcase Wheels Men Trolley Women Travel bag On Wheel 20 inch Cabin
Creative Rolling Luggage Spinner Suitcase Wheels Men Trolley Women Travel bag On Wheel 20 inch Cabin
Item Q&A
  • Question : Inquiry for the item from sadaooFeb 03, 2021

    Hi, Would like to know what is the size of notebook can be fitted into the front compartment?

    Answer : [Re] Inquiry for the item from sadaoo

    Yes, this box is available in 20-inch and 24-inch sizes. The size of 20 inches is 350*530*230mm. The size of 24 inches is 400*630*260mm.

Highend elegant Girls Dresses Long sleeve silk Lace Christmas Clothes Wedding Party Dress For Girl C
Highend elegant Girls Dresses Long sleeve silk Lace Christmas Clothes Wedding Party Dress For Girl C
Item Q&A
  • Question : Inquiry for the item from shamimnisa88Feb 02, 2021

    Hi! May I know which are the ones available for size 160

    Answer : [Re] Inquiry for the item from shamimnisa88

    Dear Customer
    Hello, there is a size chart on the product detail page of this dress, and this dress is currently out of stock and cannot be sent now.

Adult Kid Inflatable Dinosaur Costume t-rex Costume Halloween Party Costumes for Women Men Jurassic
Adult Kid Inflatable Dinosaur Costume t-rex Costume Halloween Party Costumes for Women Men Jurassic
Item Q&A
U-disk Digital Mini Audio Sound Recorder 16GB Professional Voice Activated Record Dictaphone USB Rec
U-disk Digital Mini Audio Sound Recorder 16GB Professional Voice Activated Record Dictaphone USB Rec
Item Q&A
  • Question : Inquiry for the item from nikis_88Jan 26, 2021

    Hi the 8gb can recording up to 140hrs straight. Thanks

    Answer : [Re] Inquiry for the item from nikis_88

    Recording time: full power support about 18 hours (depending on the environment)

    Capacity storage: 8GB can store about 90 hours of recording files

Adult Lycra Full Body Zentai Suit Custome for Halloween men Second Skin Tight Suits Spandex Nylon Bo
Adult Lycra Full Body Zentai Suit Custome for Halloween men Second Skin Tight Suits Spandex Nylon Bo
Item Q&A
  • Question : Inquiry related delivery from GhislainJan 18, 2021

  • Question : Inquiry related delivery from kennywong123Dec 20, 2020

  • Question : Inquiry for the item from WalterlimyinkangOct 30, 2020

    Hi if i want black what should I choose the colour number?

    Answer : [Re] Inquiry for the item from Walterlimyinkang

    What would black be ? The as the options don’t have the colour thank you

    Question : [Re] Inquiry for the item from Walterlimyinkang

    What would black be ? The as the options don’t have the colour thank you

    Answer : [Re] Inquiry for the item from Walterlimyinkang

    Option 1 is black.

  • Question : Inquiry for the item from WalterlimyinkangOct 30, 2020

    What is the size suitable for 170

    Answer : [Re] Inquiry for the item from Walterlimyinkang

    XL is recommended.

  • Question : Inquiry for the item from ttSep 18, 2020

    Hi
    Can give details of the colour? Like colour1 is what colour?

    Answer : [Re] Inquiry for the item from tt

    Hello, there are pictures for the color options.

    Question : [Re] Inquiry for the item from tt

    So if I want light blue which colour number should i choose?

    Answer : [Re] Inquiry for the item from tt

    Color 11 is light blue and color 9 is dark blue.

    Question : [Re] Inquiry for the item from tt

    My waist is 75cm and height 180cm. Which size should I pick? I want the suit to perfectly fit me

    Answer : [Re] Inquiry for the item from tt

    It is recommended that you choose XXL.

    Question : [Re] Inquiry for the item from tt

    But XL also can? I’m afraid too big

    Answer : [Re] Inquiry for the item from tt

    No, XXL is suitable for raising 170-185cm. XL is suitable for below 170cm.

    Question : [Re] Inquiry for the item from tt

    Huh but in the photo u put XL for height 175-185cm?

    Answer : [Re] Inquiry for the item from tt

    Sorry, let me modify it.

    Question : [Re] Inquiry for the item from tt

    Huh got system error? My side didn’t update, can u try again?

    Answer : [Re] Inquiry for the item from tt

    Can't you shoot? You can shoot XXL first.

    Question : [Re] Inquiry for the item from tt

    What shoot?

    Answer : [Re] Inquiry for the item from tt

    Are you unable to open the product link? Or is there any specific problem?

    Question : [Re] Inquiry for the item from tt

    Can you post new size chart here? Thanks

    Answer : [Re] Inquiry for the item from tt

    Sorry, I posted in this location, can I see the product page?

    Question : [Re] Inquiry for the item from tt

    https://m.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=665148033

    Answer : [Re] Inquiry for the item from tt

    S is suitable for height 140-155 M is suitable for 160, L is suitable for 170. XL is suitable for 180, XXL is suitable for 190 and above

    Question : [Re] Inquiry for the item from tt

    So if I 185cm tall what should I buy

    Answer : [Re] Inquiry for the item from tt

    Recommend XXL.

Night Light Penguin Humidifier Creative Gift Humidifier Desktop Car USB Aroma Humidifier
Night Light Penguin Humidifier Creative Gift Humidifier Desktop Car USB Aroma Humidifier
Item Q&A
  • Question : Inquiry for the item from ginatan246Jan 17, 2021

Spring Simple Genuine Leather Flat Work Shoes Women Ballet Flats Solid Round Toe Non-Slip Soft Comfo
Spring Simple Genuine Leather Flat Work Shoes Women Ballet Flats Solid Round Toe Non-Slip Soft Comfo
Item Q&A
  • Question : 来自bingbingwang1029的关于配送的咨询。Jan 06, 2021

    Is this deliver from china or locally?
    thanks

    Answer : [Re] 来自bingbingwang1029的关于配送的咨询。

    Dear Customer
    Hello, this shoe is shipped from a warehouse in Guangzhou, China.

    Question : [Re] 来自bingbingwang1029的关于配送的咨询。

    How long it will takes to reach in Singapore normally?

    Answer : [Re] 来自bingbingwang1029的关于配送的咨询。

    Logistics is a bit slow now, about 8 days.

31m LED Outdoor Solar Lamp LEDs String Lights Fairy Holiday Christmas Party Garland Solar Garden
31m LED Outdoor Solar Lamp LEDs String Lights Fairy Holiday Christmas Party Garland Solar Garden
Item Q&A
  • Question : Inquiry for the item from JoannaJan 03, 2021

  • Question : Inquiry related delivery from irischoo01Dec 07, 2020

  • Question : Inquiry related delivery from irischoo01Dec 02, 2020

  • Question : Inquiry related delivery from irischoo01Dec 02, 2020

    Urgent: May you kindly respond soon regarding where your office so that we can collect? or if not allowed, is it sure that if we order today we can receive tmr?

    Answer : [Re] Inquiry related delivery from irischoo01

    Dear customers
    This one does not support self collection. It needs to be sent to you. At present, only colored ones are available in Singapore. You can receive the order within 3 days.

  • Question : Inquiry related delivery from irischoo01Dec 02, 2020

    Hi can we collect ourselves?

    Answer : [Re] Inquiry related delivery from irischoo01

    Dear customers
    This one does not support self collection. It needs to be sent to you. At present, only colored ones are available in Singapore.

+View all Notice, FAQ, Q&A >>
Home Security MINI WIFI 1080P IP Camera Wireless Small CCTV Infrared Night Vision Motion Detection
Home Security MINI WIFI 1080P IP Camera Wireless Small CCTV Infrared Night Vision Motion Detection
Item Q&A
  • Question : Inquiry for the item from Pradeep KumarDec 30, 2020

    This camera only function via power cable or have internal battery?

    Answer : [Re] Inquiry for the item from Pradeep Kumar

    Dear Customer
    Hello, the monitoring needs to be connected to the power cord, and there is no lithium battery inside.

  • Question : francis会员的商品咨询Dec 21, 2020

    我可以用power bank吗?
    它会自动关机吗?

    Answer : [Re] francis会员的商品咨询

    这个摄像头是插电使用的,不可以用充电宝。

  • Question : Inquiry for the item from serasim_2000Nov 03, 2020

  • Question : Inquiry for the item from egjmgt2015Oct 05, 2020

    I received the mini 1080. When I tried to connect it given out connection timeout, access point ready, It showed reconfiguration or next. Pls advise how to connect. Tks

    Answer : [Re] Inquiry for the item from egjmgt2015

    Dear customer

    The problem you said: you need to reset the link again

    You try to operate it

    Please contact me again if you have any questions

    I'm really sorry

    Question : [Re] Inquiry for the item from egjmgt2015

    Tks seller for your prompt reply
    I will try to reset and connect.
    I found that the package should include an adaptor but it was not in the box

    Answer : [Re] Inquiry for the item from egjmgt2015

    Dear customer

    I'm really sorry

    Give you a refund of 3 yuan


    You can buy another adapter by yourself

    I'm really sorry

    Question : [Re] Inquiry for the item from egjmgt2015

    Tks seller for your prompt reply.
    I manage to view it on my mobile after your advice to press the reset button.

    Since you are so kind, responsible and helpful I will order another piece as a gift for my friend. You can put the adaptor together with this new order. The order number is Oct 05, 2020 (Cart no. 139447704).

    Answer : [Re] Inquiry for the item from egjmgt2015

    Sorry, there is no adapter for monitoring.

  • Question : Inquiry for the item from lyndialeeSep 03, 2020

+View all Notice, FAQ, Q&A >>
2019 Autumn Winter Fashion Women Buckle Ankle Boots Casual Faux Suede Pointed Toe Thick High Heels P
2019 Autumn Winter Fashion Women Buckle Ankle Boots Casual Faux Suede Pointed Toe Thick High Heels P
Item Q&A
52PCS LED Desk Lamp 5 Color Modes x5 Dimable Levels Touch USB Chargeable Reading Eye-protect with ti
52PCS LED Desk Lamp 5 Color Modes x5 Dimable Levels Touch USB Chargeable Reading Eye-protect with ti
Item Q&A
  • Question : Inquiry for the item from potatoDec 23, 2020

    Is there any stocks of this product? and how long does delivery takes?

    Answer : [Re] Inquiry for the item from potato

    Dear Customer
    Hello, this product is not available in Singapore and needs to be shipped from China. It will take about 8 days.

Solid Universal Recliner Rocking Chair Mat Sofa Soft Back Cushions Pillow For Chair Tatami Mat Loung
Solid Universal Recliner Rocking Chair Mat Sofa Soft Back Cushions Pillow For Chair Tatami Mat Loung
Item Q&A
  • Question : Inquiry for the item from AnniegohlkDec 17, 2020

    What is the colour code for the different colour?

    Answer : [Re] Inquiry for the item from Anniegohlk

    1 is wine red, 2 is gray, 3 is black, 4 is dark blue, and 5 is orange.

  • Question : Inquiry for the item from keen buyAug 07, 2020

    hi is the chair foldable
    tkd

    Answer : [Re] Inquiry for the item from keen buy

    Dear customers
    Hello, this cushion can be folded.

    Question : [Re] Inquiry for the item from keen buy

    what about the chair

    Answer : [Re] Inquiry for the item from keen buy

    Hello, we sell cushions, no chairs.

  • Question : Inquiry for the item from whitepadma8Jul 20, 2020

Wireless Headphones Bluetooth Headset Foldable Stereo Gaming Earphones With Microphone Support TF Ca
Wireless Headphones Bluetooth Headset Foldable Stereo Gaming Earphones With Microphone Support TF Ca
Item Q&A
  • Question : Inquiry related delivery from WsDec 12, 2020

    Hi wish to know how long it will take to be delivered if order today?

    Answer : [Re] Inquiry related delivery from Ws

    Dear Customer
    Hello, this is not available in Singapore and needs to be shipped from China. It will take about 8 days to receive it.

  • Question : Inquiry for the item from kymnyeeOct 24, 2020

    Hi. Will gold or silver be available soon?

    Answer : [Re] Inquiry for the item from kymnyee

    Dear Customer
    Hello, the gold and silver manufacturers are out of stock, and they cannot be restocked recently.

  • Question : Inquiry for the item from the_reading_coachAug 14, 2020

    How Long is the charging time for the headphones ?

    Answer : [Re] Inquiry for the item from the_reading_coach

    The charging time is about 2 hours.

  • Question : Inquiry for the item from gol****Jul 11, 2020

    What's the dimension of the ear piece? Can purchase reusable cover for the ear pieces?

    Answer : [Re] Inquiry for the item from gol****

    Dear Customer
    Sorry, there is no specific size of the headset. There is no protective cover, and there is no store.

  • Question : Inquiry for the item from jsc****Jul 01, 2020

    Can support PC?

    Answer : [Re] Inquiry for the item from jsc****

    Dear customer

    Hello, I'm sorry I didn't understand what you mean by PC, could you tell me more about it?

+View all Notice, FAQ, Q&A >>
New Christmas Decorations Creative Snow Music Lantern Festival Scene Decoration Props Glowing Glass
New Christmas Decorations Creative Snow Music Lantern Festival Scene Decoration Props Glowing Glass
Item Q&A
  • Question : Inquiry related return and exchange from llchuaDec 07, 2020

    one panel is bent, styrafoAM balls fall out from the lantern

    Answer : [Re] Inquiry related return and exchange from llchua

    Sorry, a refund has been given to you.

  • Question : Inquiry for the item from AndrewNov 16, 2020

    Does it come with Christmas music? How many kinds of music?

    Answer : [Re] Inquiry for the item from Andrew

    Dear Customer
    Hello, this hanging lamp has only one kind of music.

Childrens Camera 2.8 IPS Eye Protection Screen HD Touch Screen Digital Dual Lens 18MP Camera for Kid
Childrens Camera 2.8 IPS Eye Protection Screen HD Touch Screen Digital Dual Lens 18MP Camera for Kid
Item Q&A
  • Question : Inquiry for the item from AdelynDec 06, 2020

    Hi, do you still have camera green in stock for immediate delivery? Is the delivery from SG?

    Answer : [Re] Inquiry for the item from Adelyn

    Dear customers
    Hello, this camera is not in stock in Singapore. It needs to be sent from China warehouse.

2019 Summer Short Sleeve Striped T Shirt Dress Drawstring High Waist Elegant Long Party Dress V Neck
2019 Summer Short Sleeve Striped T Shirt Dress Drawstring High Waist Elegant Long Party Dress V Neck
Item Q&A
  • Question : Inquiry for the item from SMDec 04, 2020

    Hi there

    May i know what is the dress material ?
    Thank you!

    请问 : 连身裙的材质是 ?

    谢谢!

    Answer : [Re] Inquiry for the item from SM

    棉麻混纺面料

    Question : [Re] Inquiry for the item from SM

    因皮肤有敏感问题 得确保面料具备散热性和吸汗
    同时也喜欢这类款式的

    希望样式如图和面料 如您所述

    多谢啦!

    Answer : [Re] Inquiry for the item from SM

    款式和图片是一样的,面料是棉麻混纺不是纯棉麻材质。