AVALON
AVALON SG
POWER 90% 37,613 Fellows Join Fellow

Q&A board

Available
MON~FRI : 9:00am ~ 5:00pm,
SAT/SUN/Holiday : Day Off
Q & A Lists
Item Question & Answer
AVALON AdvanCleanse | 10 Billion Live Probiotics + Prebiotics | Suitable for all Ages
AVALON AdvanCleanse | 10 Billion Live Probiotics + Prebiotics | Suitable for all Ages
Item Q&A
  • Question : Inquiry for the item from albertmlFeb 17, 2021

    Hi, do you have later expiry dates?

    Answer : [Re] Inquiry for the item from albertml

    Kindly reply, thank you

    Question : [Re] Inquiry for the item from albertml

    Kindly reply, thank you

    Answer : [Re] Inquiry for the item from albertml

    Hi there, currently this is our only batch available :)

    Question : [Re] Inquiry for the item from albertml

    May I know when will the next new batch available?

    Answer : [Re] Inquiry for the item from albertml

    Currently we don't have any news for it as imports are affected :/

    Question : [Re] Inquiry for the item from albertml

    I see, hope soon, thank you

    Answer : [Re] Inquiry for the item from albertml

    :)

    Question : [Re] Inquiry for the item from albertml

    As you know, I ordered regularly, do you know when is the new batch available?

    Answer : [Re] Inquiry for the item from albertml

    Unfortunately we don't.. Would you like for us to inform you when the next batch is available for purchase? :)

    Question : [Re] Inquiry for the item from albertml

    Yes, please do so, thank you.

    Answer : [Re] Inquiry for the item from albertml

    Could we have your contact number so we can Whatsapp you when a newer batch comes out? :)

  • Question : Inquiry for the item from albertmlFeb 21, 2021

    Hi, may I have the manufactured dates?

    Answer : [Re] Inquiry for the item from albertml

    Hi there, this batch was manufactured in July 2018 :)

    Question : [Re] Inquiry for the item from albertml

    Noted, thanks

    Answer : [Re] Inquiry for the item from albertml

    :)

  • Question : Inquiry for the item from moonlightkohNov 21, 2020

    Hi is the expiry stil Apr 2021?

    Answer : [Re] Inquiry for the item from moonlightkoh

    Hi there, current batch expiry is July 2021 :)

    Question : [Re] Inquiry for the item from moonlightkoh

    Hi there, so sorry for the wrong info given previously. Current batch is still April 2021, next batch will be July 2021 :)

    Answer : [Re] Inquiry for the item from moonlightkoh

    So when can i start ordering for the batch tt expiring in July?

    Question : [Re] Inquiry for the item from moonlightkoh

    Unfortunately we're unable to advice you on this as it depends on when the stock of the April batch ends :)

  • Question : Inquiry related delivery from pyenfongOct 29, 2020

  • Question : Inquiry for the item from parissujuOct 14, 2020

    Hi,
    I had just finish the aloe one. Should i continue with the aloe or change to this? What are the difference?

    Answer : [Re] Inquiry for the item from parissuju

    Hi there! Aloe Detox is good for people who often get constipation and wish to improve their digestive system and gut health. AdvanCleanse is good for maintaining a healthy gut due to its high probiotics content.

    Question : [Re] Inquiry for the item from parissuju

    So it would depend on how your disgestive system, bowel movements and diet are :) If you don't consume much fibre in your meals, i'd recommend continuing with Aloe Detox. However if you feel your bowel movements are more regular now, then you can switch to AdvanCleanse

    Answer : [Re] Inquiry for the item from parissuju

    Ok thank you very much!

    Question : [Re] Inquiry for the item from parissuju

    :)

+View all Notice, FAQ, Q&A >>
AVALON NaturBeauty Skin Whitening | COLLAGEN + GLUTATHIONE | FIRM AND WHITEN SKIN
AVALON NaturBeauty Skin Whitening | COLLAGEN + GLUTATHIONE | FIRM AND WHITEN SKIN
Item Q&A
  • Question : Inquiry for the item from msdragonFeb 24, 2021

    What is the difference between this and the sakura beauty shot?

    Answer : [Re] Inquiry for the item from msdragon

    Hi there, NaturBeauty contains higher content of glutathione than Radiant Sakura. So it's good for users who know exactly what they need. Radiant Sakura contains a mixture of top whitening ingredients (white tomato extract, glutathione, sakura extract) and collagen.

    You can take NaturBeauty with Radiant Sakura if you want stronger whitening effect :)

    Question : [Re] Inquiry for the item from msdragon

    I see. Thanks for the explanation, I'm on 2nd box of Radiant Sakura but no effects yet.

    Answer : [Re] Inquiry for the item from msdragon

    Have you consumed for 1 month yet? :)

    Question : [Re] Inquiry for the item from msdragon

    Next wk will be 1mth

    Answer : [Re] Inquiry for the item from msdragon

    Hm.. Perhaps you can try taking 1 bottle daily and see how it goes? Depends on user body as well :/

  • Question : Inquiry related return and exchange from ViJan 13, 2021

  • Question : Inquiry for the item from parissujuNov 11, 2020

    Hi, is this only whitening the face or whole body of skin also will benefit? Is it good for fading scars on body?

    Answer : [Re] Inquiry for the item from parissuju

    Hi there, this is for the entire body. :) It helps with lightening scars and pigmentation due to its ingredients - glutathione and white tomato extract

  • Question : Inquiry for the item from regina2568Aug 31, 2020

  • Question : Inquiry for the item from tanxinyi0068Aug 13, 2020

+View all Notice, FAQ, Q&A >>
[LOWEST PRICE] 55000MG COLLAGEN | AVALON Hydra Ceramide | Limited Stocks | 10 bottles
[LOWEST PRICE] 55000MG COLLAGEN | AVALON Hydra Ceramide | Limited Stocks | 10 bottles
Item Q&A
  • Question : Inquiry for the item from TwinkleyinFeb 23, 2021

    Hi Seller, I can’t seem to buy more than 6 packs. It keeps telling me out of stock when I check out. Is it out of stock for 12 packs?

    Answer : [Re] Inquiry for the item from Twinkleyin

    Hi there, we've just restocked the 2 box option. Kindly try purchasing 6 pieces of the 2 box set :) Do note that this product expires in June 2021.

    Question : [Re] Inquiry for the item from Twinkleyin

    Thanks Seller, I have placed my order for 12 boxes.

    Answer : [Re] Inquiry for the item from Twinkleyin

    Thank you for your support :)

  • Question : Inquiry for the item from wenkleeFeb 07, 2021

    Hi if store pick up what is your opening hrs?

    Answer : [Re] Inquiry for the item from wenklee

    Hi, for store pick up, you can come between 9am - 5pm :)

    Question : [Re] Inquiry for the item from wenklee

    Hi any lunch time to avoid?

    Answer : [Re] Inquiry for the item from wenklee

    Hi there, lunch time is between 12-2pm :)

  • Question : Inquiry for the item from wenkleeFeb 07, 2021

    Hi if i choose store pick up what is your opening time?

    Answer : [Re] Inquiry for the item from wenklee

    Hi there, this has been answered in another enquiry :)

  • Question : Inquiry for the item from bombomsitiJan 16, 2021

    Hi may i know if muslim people is able to consume it?

    Thank you

    Answer : [Re] Inquiry for the item from bombomsiti

    Hi there, unfortunately Hydra Ceramide is not Halal :(

  • Question : Inquiry for the item from yan_linggJan 15, 2021

    Hello, can this be taken together with avalon Japanese collagen? Both tgt at night?

    Answer : [Re] Inquiry for the item from yan_lingg

    Hi there, yes that is correct :)

    Question : [Re] Inquiry for the item from yan_lingg

    So I can take this drink with Japanese fish collagen?

    Answer : [Re] Inquiry for the item from yan_lingg

    Yes you can take this with Jap Fish Collagen :)

+View all Notice, FAQ, Q&A >>
WHITEN N BRIGHTEN | AVALON Radiant Sakura Beauty Shot | Reduce pigmentation n scars
WHITEN N BRIGHTEN | AVALON Radiant Sakura Beauty Shot | Reduce pigmentation n scars
Item Q&A
  • Question : Inquiry for the item from AnnaFeb 24, 2021

  • Question : Inquiry for the item from chpschpsFeb 03, 2021

    How long to take then i can see the improvement in pigmentation and brighter / whiter skin?

    Answer : [Re] Inquiry for the item from chpschps

    Hi there, results vary for individuals :) If the pigmentation has been there for a while, then it might take longer time as this works from inwards to outwards.

  • Question : Inquiry for the item from KaiJan 06, 2021

    Hi how should I consume both this and the stemcell drink together? I’m currently taking stemcell on alternate days for maintenance and would like to try this to improve my complexion

    Answer : [Re] Inquiry for the item from Kai

    Hi there! You can take this on the same day, at the same time as Stemcell :) So like Stemcell, begin with 7 consecutive days, then alternate every other day.

  • Question : Inquiry for the item from eunicechan247Jan 03, 2021

    How many MG is this? Thanks

    Answer : [Re] Inquiry for the item from eunicechan247

    Hi there, this is 50ml :)

  • Question : Inquiry for the item from DeniseDec 16, 2020

    Hi Seller, can men consume too?

    Answer : [Re] Inquiry for the item from Denise

    Hi there, yes definitely :)

+View all Notice, FAQ, Q&A >>
US Clinicals EPO Propolis Lecithin | Mix n Match | While Stocks Last
US Clinicals EPO Propolis Lecithin | Mix n Match | While Stocks Last
Item Q&A
  • Question : Inquiry for the item from sampuayDec 25, 2020

    Is it vegetarian?

    Answer : [Re] Inquiry for the item from sampuay

    Hi there, our soft gels are made of cow bovine which are not suitable for vegetarians :)

    Question : [Re] Inquiry for the item from sampuay

    Thank you for your reply.

    Answer : [Re] Inquiry for the item from sampuay

    :)

  • Question : Inquiry for the item from as3akFeb 10, 2021

    Hi,
    What is the total fat in 1 capsule?

    Answer : [Re] Inquiry for the item from as3ak

    Hi there, which product are you asking about? :)

    Question : [Re] Inquiry for the item from as3ak

    For the EPO

    Answer : [Re] Inquiry for the item from as3ak

    Hi there, per softgel is 1g of fat :)

  • Question : Inquiry for the item from CSJan 15, 2021

  • Question : Inquiry for the item from hyc99Jul 26, 2020

    Are you the manufacturer?

    Answer : [Re] Inquiry for the item from hyc99

    Hi there, we're the owner of this brand. :)

[EASY BOWEL MOVEMENT] AVALON Aloe Detox | Relieves Constipation | 100% Natural NO LAXATIVES
[EASY BOWEL MOVEMENT] AVALON Aloe Detox | Relieves Constipation | 100% Natural NO LAXATIVES
Item Q&A
  • Question : Inquiry for the item from moonlightkohFeb 16, 2021

    Hi, whats the different between Aloe Multiple Detox and Advance Cleanse? Can both be taken together?

    Answer : [Re] Inquiry for the item from moonlightkoh

    Hi there! Yes you can take them together :) Aloe Detox is suitable for users who experience constipation or feel 'obstruction' in their gut. AdvanCleanse is suitable for those who are able to pass motion fairly regularly, but experience indigestion or bloating frequently

  • Question : Inquiry for the item from jojosohFeb 01, 2021

    Hi, may I know when would you be replenishing back the new stock? The batch i bought from you few months back expires in 2024. Would really prefer to get fresh long expiry stock from you. Thanks

    Answer : [Re] Inquiry for the item from jojosoh

    Hi there, currently we only have the batch issued to us by head office. If you're interested in getting the product with long expiry, you can check out our products at Guardian, Watsons and Unity :)

  • Question : Inquiry for the item from joJan 27, 2021

  • Question : Inquiry for the item from parissujuJan 04, 2021

    Hello, so this batch is expire on May or Sept? Your info didnt update.

    Answer : [Re] Inquiry for the item from parissuju

    Hi there, current batch is May 2021 :)

  • Question : Inquiry from ileeym64Dec 29, 2020

+View all Notice, FAQ, Q&A >>
[BEST W/ FAT BURNER] AVALON Carb Blocker | Block 66% Carbs | Reduce Calories by 25%
[BEST W/ FAT BURNER] AVALON Carb Blocker | Block 66% Carbs | Reduce Calories by 25%
Item Q&A
  • Question : Inquiry for the item from AnnaFeb 16, 2021

  • Question : Inquiry for the item from vbl472iFeb 03, 2021

  • Question : Inquiry for the item from vbl472iFeb 03, 2021

  • Question : Inquiry for the item from estherJan 28, 2021

  • Question : Inquiry for the item from brunaNov 16, 2020

    Hi may i know how much garcina cambogia content are there in each capsule? Is this safe for long term consumption? I read that garcina cambogia in weight loss supps can cause liver damage.

    Answer : [Re] Inquiry for the item from bruna

    Hi there, there's 133mg of Garcina Cambogia per capsule. Rest assured that this is 100% safe as it's been strictly checked and approved by HSA. Our products are suitable for long-term consumption :)

+View all Notice, FAQ, Q&A >>
[SAFE AND EFFECTIVE] AVALON Fat Burner 1 MONTH SUPPLY | SG #1 Best Selling Slimming
[SAFE AND EFFECTIVE] AVALON Fat Burner 1 MONTH SUPPLY | SG #1 Best Selling Slimming
Item Q&A
  • Question : Inquiry for the item from tshcatFeb 13, 2021

    Hi, want to try out your product but I hv slight gastric problem. I just wish to loose the tummy fat and get a little lighter on weight. Pls advise how to take the pill. Thank you.

    Answer : [Re] Inquiry for the item from tshcat

    Hi there, Fat Burner will be suitable for you as its ingredients are more mild :) You can consider Fat Burner Plus too, but as it contains black pepperine and tumeric, it may cause discomfort when taken on an empty stomach. We recommend you try Fat Burner first :)

  • Question : Inquiry for the item from TTengFeb 08, 2021

  • Question : Inquiry for the item from innisngJan 28, 2021

  • Question : Inquiry for the item from dianawanyyJan 04, 2021

    Is expiry in aug 21 or Jun 23? The drop down box says jun 23 and yr website says aug 21

    Answer : [Re] Inquiry for the item from dianawanyy

    Hi there, current batch is June 2023 :)

  • Question : Inquiry related return and exchange from KDec 17, 2020

    1 week ago you said will send replacement for a 10s torn blister pack. This morning i asked you again through Q post you refused to respond. Should i go through qoo10 customer instead ? Please have a sense of responsibilty andtime management. Don't patronise with lip service

    Answer : [Re] Inquiry related return and exchange from K

    Please see my proof

    Question : [Re] Inquiry related return and exchange from K

    Hi there, so sorry for missing your messages and not updating you on the status. We've been busy with Christmas promotions, so sorry about the delay in updates. We've posted your replacement 10s via Singpost. It should arrive soon, do let us know if it doesn't come in the coming week and we'll send another.

    Answer : [Re] Inquiry related return and exchange from K

    Are those reasons or excuses?

    Question : [Re] Inquiry related return and exchange from K

    Hi there, we apologise for the bad experience you've faced in getting a replacement pack. We'll investigate this incident and improve our procedure with regards to defective claims. Thank you for your patience and support in AVALON.

+View all Notice, FAQ, Q&A >>
[5X MORE EFFECTIVE] AVALON Fat Burner Plus | 24/7 Burning | FEEL THE BURN
[5X MORE EFFECTIVE] AVALON Fat Burner Plus | 24/7 Burning | FEEL THE BURN
Item Q&A
  • Question : Inquiry for the item from nora80jamalFeb 12, 2021

    Hi is it open on the weekends 12th,13th,14th during cny for self pickup?

    Answer : [Re] Inquiry for the item from nora80jamal

    Hi there, our office is closed during that period of time :) We see you've collected your order, can we confirm this?

  • Question : Inquiry for the item from cmeddy77Feb 09, 2021

  • Question : Inquiry related delivery from jtss120775Feb 08, 2021

    If I buy today can I get it before friday

    Answer : [Re] Inquiry related delivery from jtss120775

    Hi there, if you wish to get before Friday, we recommend you come down to our office to collect :)
    If you order today, it'll be shipped out tomorrow. We're unsure if Qxpress will deliver your parcel by Wednesday or Thursday.

  • Question : Inquiry for the item from RibenaJan 29, 2021

  • Question : Inquiry for the item from cjyphangJan 28, 2021

+View all Notice, FAQ, Q&A >>
[LOWEST PRICE] AVALON Femi Care Enzyme Drink | Happier Feminine Health Happier You
[LOWEST PRICE] AVALON Femi Care Enzyme Drink | Happier Feminine Health Happier You
Item Q&A
  • Question : Inquiry related delivery from giannaFeb 08, 2021

    Hi i want to buy 2 diffirent item from your store. One of them is using Qxpress instead of Prime delivery.
    Are you able to set *Prime delivery* in so i could select and items can be sent together using 1 delivery platform?
    Please let me know soon so i can make my purchase today.

    Thank you.

    Answer : [Re] Inquiry related delivery from gianna

    I like to use Prime for delivery.

    Question : [Re] Inquiry related delivery from gianna

    Hi there, sure thing. Let us get to it.

  • Question : Inquiry for the item from dia****Mar 14, 2020

  • Question : Inquiry for the item from plu****Oct 08, 2019

[98.1% SAW RESULTS IN 3 DAYS] AVALON Stemcell | Collagen Alone is Not Enough | Repair n Rejuvenate
[98.1% SAW RESULTS IN 3 DAYS] AVALON Stemcell | Collagen Alone is Not Enough | Repair n Rejuvenate
Item Q&A
  • Question : Inquiry for the item from Yeoannie29Feb 06, 2021

    Can 16 years old girl take

    Answer : [Re] Inquiry for the item from Yeoannie29

    Hi there, we recommend users to be 18 and above :)

    Question : [Re] Inquiry for the item from Yeoannie29

    Ok thank you

    Answer : [Re] Inquiry for the item from Yeoannie29

    :)

  • Question : Inquiry for the item from huiting_2003Feb 06, 2021

    Hi is there longer expiry?

    Answer : [Re] Inquiry for the item from huiting_2003

    Hi there, current batch expiry is August 2021 :)

  • Question : Inquiry related delivery from huizhen07Feb 05, 2021

  • Question : Inquiry for the item from STFeb 01, 2021

    Must this be kept in the fridge before drink as shown in your advertisement? I'm consuming detox drinks in the night before sleep, can this stemcell drink be consume in the morning instead of before sleep?

    Answer : [Re] Inquiry for the item from ST

    Hi there, keep in the fridge would be for better experience :) if you prefer to keep it at room temperature is fine too.

    Yes, you can drink it in the morning before breakfast too if you prefer :)

    Question : [Re] Inquiry for the item from ST

    Is it ok to consume together with detox drink in the night before sleep?

    Answer : [Re] Inquiry for the item from ST

    If you're consuming detox before bed, then we recommend you consume this in the morning before breakfast :) This is to ensure that your body doesn't detox Stemcell at night.

    Question : [Re] Inquiry for the item from ST

    Noted, thank you very much!

    Answer : [Re] Inquiry for the item from ST

    :)

  • Question : Inquiry for the item from JacJan 28, 2021

+View all Notice, FAQ, Q&A >>
Reduce Breakout Lighten Blemishes [BUNDLE OF 2] AVALON Beauty Drinks | Results in 7 Days!
Reduce Breakout Lighten Blemishes [BUNDLE OF 2] AVALON Beauty Drinks | Results in 7 Days!
Item Q&A
  • Question : Inquiry for the item from love_suFeb 03, 2021

  • Question : Inquiry for the item from lieanbeeJan 29, 2021

    Dear Seller, pls advise the expiry if all yr product's asap so that I So that I could decide which to order.Thank u.

    Answer : [Re] Inquiry for the item from lieanbee

    Hi there, the expiry is as listed:

    Question : [Re] Inquiry for the item from lieanbee

    Stemcell - Aug 2021
    Hydra Ceramide - June 2021
    Radiant Sakura, Femi Care - July 2021

  • Question : Inquiry for the item from lieanbeeJan 29, 2021

    Dear Seller, pls advise the expiry if all yr product's asap so that I So that I could decide which to order.Thank u.

    Answer : [Re] Inquiry for the item from lieanbee

    This enquiry has been answered in another message :)

  • Question : Inquiry from CSJan 14, 2021

  • Question : Inquiry for the item from JaneDec 25, 2020

+View all Notice, FAQ, Q&A >>
AVALON Slimming Green Tea | Reduce Bloating | Non-Caffeine | Expiry 2022
AVALON Slimming Green Tea | Reduce Bloating | Non-Caffeine | Expiry 2022
Item Q&A
  • Question : Inquiry for the item from puffty_19Feb 04, 2021

  • Question : Inquiry for the item from cfffeelyJan 26, 2021

    Hi, your $5, $3 and 10% discount coupon can be used on what products? I tried many including items above $200 which is not on time sale but all your coupons cannot be used. The coupons are not shown under selection of coupons. Please check.

    Answer : [Re] Inquiry for the item from cfffeely

    Hi there! For reference, shop coupons CANNOT be used for Time Sale and Daily Deal products. Qoo10 coupons CAN be used for Daily Deal. The products that you can use our shop coupon would be Sale Price items and Group Buy items :)

  • Question : Inquiry for the item from KJan 21, 2021

  • Question : Inquiry for the item from lt_seetJan 08, 2021

    Hi there, to be effective, do we take this tea AFTER or BEFORE lunch / dinner?
    Cos I see some reviews they take BEFORE meal

    Answer : [Re] Inquiry for the item from lt_seet

    Hi there! The recommended directions is to take this 2x a day, 30 mins before meals. :)

    Question : [Re] Inquiry for the item from lt_seet

    thanks for your reply, noted to take 30 mins BEFORE MEALS. the reason i QUERY because your picture "Direction for use indicated as "To be taken 30 minutes after lunch and dinner."

    Answer : [Re] Inquiry for the item from lt_seet

    Before or after is fine also :) Depends on what you're comfortable with. This tea can be taken for the whole day. You can reuse the tea bag, just that subsequent brews need longer time

  • Question : Inquiry for the item from arrii552Dec 29, 2020

+View all Notice, FAQ, Q&A >>
[2021 LAUNCH] AVALON Finest Superior Bird Nest | Concentrated w/ No White Fungus
[2021 LAUNCH] AVALON Finest Superior Bird Nest | Concentrated w/ No White Fungus
Item Q&A
  • Question : Inquiry for the item from AllykJan 26, 2021

    Seller, if my cart is $260 but I use Shop coupon 10% off, will I still get free gift of $250 package value?

    Answer : [Re] Inquiry for the item from Allyk

    Hi there, for free gift, we look at the final value after coupons and vouchers are applied :)

    Question : [Re] Inquiry for the item from Allyk

    Noted, thank you. I have bought extra over >$300. And mix 3 different types to get the mask too. I hope to receive all free gift as advertised. Would like to try all the products :D

    Answer : [Re] Inquiry for the item from Allyk

    Hi there, thank you for your support! We will take note of your order :)

    Question : [Re] Inquiry for the item from Allyk

    Seller, items received, I spent > $300 and mix 3 different item but still didn’t receive the mask (free gift) can please send it? I was looking forward to try it. Please see attach the pictured of received items

    Answer : [Re] Inquiry for the item from Allyk

    Hi there, could you take a photo of the waybill that is found on your parcel? You should receive a free box of DewyPure collagen, not masks :)

    Question : [Re] Inquiry for the item from Allyk

    I recycled the cardboard box already.. as you can see from pictures, I ordered hydra ceramide x8, birds nest x3 and stem cell x2 - based on your promotion when I bought >$300 I should receive 4x sachet, 1x children item, 1x plum, 1x bottle stem cell, 1x hydra box and 1x bird nest box. And for mixing 3 different product in cart I should receive 1 box mask.

    However, I receive only 4x sachet, 1x plum, 2x bottle stem cell, 1x hydra box, 1x birds nest box ... missing the mask & children item (which I assume is replace with extra 1x bottle stem cell)

    I didn’t receive Dewy Pure collagen ...
    As you can see picture attached, blue is hydra ceramide (8+1 gift) , yellow is birds nest (3+1 gift), red is stem cell, and green is highlight the green gifts received.

    Answer : [Re] Inquiry for the item from Allyk

    Hi there, thank you for the clarification :) We will send you the free gift. At present, we're giving out DewyPure Collagen for the free gift. Or would you prefer to receive the Enzyme Mask instead?

    Question : [Re] Inquiry for the item from Allyk

    Yes please, I much prefer the mask as I have bought many collagen to drink already (:

    Answer : [Re] Inquiry for the item from Allyk

    Can you advice the dewypure expiry? If it’s long expiry I don’t mind receive it, will eat after I finish collagen drink (:

    Question : [Re] Inquiry for the item from Allyk

    Hi there, Dewypure expires in January 2021 :) Do let us know which you'd prefer, Enzyme Mask or DewyPure

    Answer : [Re] Inquiry for the item from Allyk

    I would like the DewyPure but can provide with longer expiry because Jan2021 already expired

    Question : [Re] Inquiry for the item from Allyk

    Hello, so sorry about the mistake. It's January 2022. :)

    Answer : [Re] Inquiry for the item from Allyk

    Then okay, dewypure for me please. Can I combine this intake with hydra ceramide drink?

    Question : [Re] Inquiry for the item from Allyk

    Okay noted! We'll send your parcel out this week. :) We recommend taking it with Stemcell instead, Hydra Ceramide's collagen is quite high which may be too much for your body if you mix it with other collagen products.

    Answer : [Re] Inquiry for the item from Allyk

    Okay! Thank you. Will do so 😄

    Question : [Re] Inquiry for the item from Allyk

    Hi there, you can track your parcel here: https://tracker.janio.asia/HID21020303950616SG

    Answer : [Re] Inquiry for the item from Allyk

    Okay, thank you!

    Question : [Re] Inquiry for the item from Allyk

    :)

AVALON CrystalPure 100% PURE JAPANESE COLLAGEN | 1 MONTH SUPPLY | Premium Collagen
AVALON CrystalPure 100% PURE JAPANESE COLLAGEN | 1 MONTH SUPPLY | Premium Collagen
Item Q&A
  • Question : Inquiry for the item from gorilla_956Jan 31, 2021

    Is it halal certified?

    Answer : [Re] Inquiry for the item from gorilla_956

    Hi there, this isn't halal certified :(

  • Question : Inquiry for the item from stella1111Jan 23, 2021

    Dear seller,
    Is the crystalpure gluten and sugar free? Thank you.

    Answer : [Re] Inquiry for the item from stella1111

    Hi there, it's 100% collagen from marine sources. We would have to double check with our nutritionist on Monday on the gluten and sugar free aspects :)

    Question : [Re] Inquiry for the item from stella1111

    OK thank you.

    Answer : [Re] Inquiry for the item from stella1111

    :)

  • Question : Inquiry for the item from RTOct 30, 2020

  • Question : Inquiry for the item from jeanlucmeisterOct 24, 2020

    Can I know what is the best time to consume this collegen ? With empty stomach ?

    Answer : [Re] Inquiry for the item from jeanlucmeister

    Hi there, best time to consume this is before bed or before breakfast. Do not mix this with coffee as caffeine affects your body's ability to absorb efficiently :)

  • Question : Inquiry for the item from squisitebeaufiOct 22, 2020

    Hi..can I add this crystal pure collagen into my coffee instead?

    Answer : [Re] Inquiry for the item from squisitebeaufi

    Hi there, we don't recommend adding to coffee because
    1. Heat from the coffee will break the collagen protein peptides
    2. Caffeine will affect your body's ability to absorb

    You can consider taking this before you sleep, or 15 mins before breakfast :)

+View all Notice, FAQ, Q&A >>
[BUNDLE OF 10] AVALON Japanese Fish Collagen | Collagen + Probiotics + Vitamin C
[BUNDLE OF 10] AVALON Japanese Fish Collagen | Collagen + Probiotics + Vitamin C
Item Q&A
  • Question : Inquiry for the item from janelleJan 25, 2021

    Hi seller, does the blueberry flavour collagen hv later expiry date in year 2022?

    Answer : [Re] Inquiry for the item from janelle

    Hi there, at present we only have the May 2021 batch :)

  • Question : Inquiry for the item from evelynng52Nov 17, 2020

    Hi, my elderly mother has been taking this product for coming 1 year. I told her to take this product, hoping it can help in her joint paint problem and also to improve her skin eczema problem. Please advise can she take 2 sticks (total 4000mg collagen?) before bed? Her skin is itchy due to the hot weather recently, does increasing dosage helps? Will there be any over dosage risks for elderly? Btw, she is constantly on medication for high blood pressure & join pain. Please advise. Thk u.

    Answer : [Re] Inquiry for the item from evelynng52

    Hi there, yes she can increase dosage to 2 sticks before bed, there will be no risk of side effects. However, do take note to consume medication and collagen 2 hours apart as medication will affect the body's ability to absorb collagen :)

    Question : [Re] Inquiry for the item from evelynng52

    Hi, thk u on the reminder on medication. She does not take any medication at night. As mentioned in my previous inquiry, does taking 2 sticks means she will be taking 4000mg of collagen each time? Pls advise. Thk u.

    Answer : [Re] Inquiry for the item from evelynng52

    Hi there, yes 2 sticks would mean 4000mg in total :)

  • Question : Inquiry for the item from cmeikeiOct 24, 2020

    Hi. Need to clarify why bundle of 10 is only meant for 3 months since there are 300 sticks in all. If I take 1 stick a day, shouldn't the bundle lasts 300 days (approx 10 months)?

    Answer : [Re] Inquiry for the item from cmeikei

    Hi there! This is because you can take up to 3 sachets per day :)

  • Question : Inquiry from japp_77Sep 04, 2020

  • Question : Inquiry for the item from jos****Jul 11, 2020

    Hi is there sugar for the blueberry collagen?

    Answer : [Re] Inquiry for the item from jos****

    Hi there, there is Erythritol in blueberry collagen :)

+View all Notice, FAQ, Q&A >>
[1 MONTH SUPPLY] ♪ AVALON Japanese Fish Collagen + Probiotics + Vitamins ♪ | 2500mg
[1 MONTH SUPPLY] ♪ AVALON Japanese Fish Collagen + Probiotics + Vitamins ♪ | 2500mg
Item Q&A
  • Question : Inquiry for the item from BuyerJan 22, 2021

  • Question : Inquiry for the item from gerinetenneSep 08, 2020

    Hi, can 15 year old take this product?

    Answer : [Re] Inquiry for the item from gerinetenne

    Hi there, this product is suitable for 18 and above :)

    Question : [Re] Inquiry for the item from gerinetenne

    Hi can 15 year old like take every alternate days?

    Answer : [Re] Inquiry for the item from gerinetenne

    Hi there, it's possible. But do note that at 15, the body is still going through hormonal changes. Thus results may be affected depending on the body.

    Question : [Re] Inquiry for the item from gerinetenne

    Will there be any side effects if product is taken before 18?

    Answer : [Re] Inquiry for the item from gerinetenne

    We're not very sure about the side effects as different bodies react differently. There could be possible weight gain or pimples due to the hormones. Or the product might not be well-absorbed by the body.

  • Question : Inquiry for the item from JustTakeItSep 05, 2020

    Hi picture is $25.90 special price but option price is $38.90?

    Any promotion now?

    Thanks

    Answer : [Re] Inquiry for the item from JustTakeIt

    Hi there, next promotion will be during 9.9. Keep a look out for it! :)

  • Question : Inquiry for the item from regina2568Aug 02, 2020

  • Question : Inquiry for the item from regina2568Aug 02, 2020

    I'm in early 50s. Stem cell or this suits me better? I hv age related problems like dry skin, wrinkles, pigmentation, sagging skin, and also health issue like joint stiffness and indigestion. etc

    Answer : [Re] Inquiry for the item from regina2568

    Hi there, both would help you. Stemcell is a more complex formula and helps with deep cell repair, whereas Jap Fish Collagen helps with maintaining your collagen at optimal levels. :)

+View all Notice, FAQ, Q&A >>
Brain n Memory Booster | US Clinicals StrongBrain | Gingko + DHA + CoQ10 + Amino Acids
Brain n Memory Booster | US Clinicals StrongBrain | Gingko + DHA + CoQ10 + Amino Acids
Item Q&A
  • Question : Inquiry for the item from tai_edwardJan 09, 2021

  • Question : Inquiry for the item from GhostprinxeJan 05, 2021

  • Question : Inquiry for the item from Faith27Oct 23, 2020

    Hi
    For elderly 77 years old having memory lost and diabetes, is it recommended to this supplement to help memory ?

    Answer : [Re] Inquiry for the item from Faith27

    Hi there, yes this supplement can help with memory :)

    Question : [Re] Inquiry for the item from Faith27

    Suitable for diabetes and elderly 77 years ?

    Answer : [Re] Inquiry for the item from Faith27

    Hi there! Yes suitable for elderlies with diabetes :) But take note to take 2 hours apart from medication

[CLEARANCE SALE 80% OFF] US Clinicals StrongHeart | Lower Blood Pressure | Lower Cholesterol
[CLEARANCE SALE 80% OFF] US Clinicals StrongHeart | Lower Blood Pressure | Lower Cholesterol
Item Q&A
  • Question : Inquiry for the item from zoelaJan 05, 2021

  • Question : Inquiry for the item from Poo****Jun 03, 2020

    I select 2 items, total is $130 and not $115?

    Answer : [Re] Inquiry for the item from Poo****

    Hi there, we've just adjusted our promotions. Please take a look :)

    Question : [Re] Inquiry for the item from Poo****

    Noted. Thanks

    Answer : [Re] Inquiry for the item from Poo****

    :)

  • Question : Inquiry for the item from Poo****Jun 03, 2020

    Hi, can I know whats the different between strong joint and strong joint sports?
    Thanks

    Answer : [Re] Inquiry for the item from Poo****

    Hi there, the formula is different. And the consumption is also different. StrongJoint Sports requires 3 capsules daily, StrongJoint 2 capsules daily.

    StrongJoint Sports also targets a wider range than StrongJoint, such as muscle tear, muscle soreness and joint pain due to sports related injury. It also helps with muscle relaxation after working out.

    StrongJoint targets mainly joint problems. :)

    Question : [Re] Inquiry for the item from Poo****

    Thanks for your explanation. I have better understanding now.

    Answer : [Re] Inquiry for the item from Poo****

    Thanks for your explanation. I have better understanding now.

    Question : [Re] Inquiry for the item from Poo****

    :)

[BUNDLE OF 10] AVALON StemCell Beauty Drink | See Results in 7 Days
[BUNDLE OF 10] AVALON StemCell Beauty Drink | See Results in 7 Days
Item Q&A
  • Question : Inquiry for the item from TwinkleyinJan 06, 2021

    Hi, noticed price has gone up. Please advise when will price goes back to $420+ and anymore $20 shop coupon. Thanks

    Answer : [Re] Inquiry for the item from Twinkleyin

    Hi there! There will be different promotions in January, do keep a look out for it :)

  • Question : Inquiry for the item from CelDec 05, 2020

  • Question : Inquiry for the item from faye_wlibraSep 09, 2020

    What is the expiry date for the stem cell?

    Answer : [Re] Inquiry for the item from faye_wlibra

    Hi there, expiry for stemcell is May 2021 :)

    Question : [Re] Inquiry for the item from faye_wlibra

    Thank you

    Answer : [Re] Inquiry for the item from faye_wlibra

    :)

  • Question : Inquiry for the item from CelSep 07, 2020

  • Question : Inquiry for the item from simplicityqhSep 05, 2020

+View all Notice, FAQ, Q&A >>
Natural Bladder Relief | US Clinicals StrongBladder | See Results in 7 Days
Natural Bladder Relief | US Clinicals StrongBladder | See Results in 7 Days
Item Q&A
  • Question : Inquiry related return and exchange from jacelyn0912Dec 26, 2020

    Hi I took one pill and feel terrible after taking it, I am allergic to the pills, I want to return it please

    Answer : [Re] Inquiry related return and exchange from jacelyn0912

    Hi there, we would have to check with the person in charge about this. We will update you on this when the office opens on 26/12 :)

    Question : [Re] Inquiry related return and exchange from jacelyn0912

    Hi have you checked

    Answer : [Re] Inquiry related return and exchange from jacelyn0912

    Hi there! Our known allergens are: cranberry, soygerm and pumpkin seed. Were you allergic to any of these ingredients? We advice you to visit your doctor as soon as possible to get a checkup.

    We are able to accept returns for any unopened bottles in original condition within 1 month from initial order. You may return it via mail or drop it off at our office, 37 Ubi Crescent during working hours, Monday to Friday 9am - 6pm.

    Question : [Re] Inquiry related return and exchange from jacelyn0912

    Hi I have opened it and took one but I feel terrible after taking it , is it okay to return please

    Answer : [Re] Inquiry related return and exchange from jacelyn0912

    Hi there, we're so sorry. Unfortunately we're unable to accept opened products. :/ Perhaps you could check with your doctor on this experience.

  • Question : Inquiry for the item from sas****May 08, 2020

[2 MONTHS SUPPLY] | AVALON Collagen Powder Bundle | Results in 14 days | Whitening
[2 MONTHS SUPPLY] | AVALON Collagen Powder Bundle | Results in 14 days | Whitening
Item Q&A
  • Question : Inquiry for the item from nancy_chewcfDec 24, 2020

    Just to cfm, so I will hve 4 box of crystal pure by paying $61.90? correct?

    Answer : [Re] Inquiry for the item from nancy_chewcf

    Hi there, yes that is correct :)

  • Question : Inquiry for the item from maviskiderDec 09, 2020

  • Question : Inquiry for the item from merryvery762Sep 09, 2020

  • Question : Inquiry for the item from vivi_augustSep 04, 2020

    Hi, can I have the expiry date for the products? thanks

    Answer : [Re] Inquiry for the item from vivi_august

    Hi there, the expiry dates are as followed:
    CrystalPure July 2021
    Jap Fish Collagen (Blueberry) Aug 2021
    DewyPure January 2023
    NaturBeauty March 2021

  • Question : Inquiry for the item from sky****Jul 06, 2020

    I just checked and it is reflecting $69 and not $65 as mentioned by you today? Pls see attached and clarify what's the actual promo price?

    Answer : [Re] Inquiry for the item from sky****

    Hi there, our apologies. The stocks for the $65 promo has ran out, thus it has reverted to normal price at $69. :)

+View all Notice, FAQ, Q&A >>
[BURN N BLOCK] AVALON Slimming Bundle | Burn Fats Block Carbs | Best Combo
[BURN N BLOCK] AVALON Slimming Bundle | Burn Fats Block Carbs | Best Combo
Item Q&A
  • Question : Inquiry for the item from JanicetanskNov 01, 2020

    Is this bundle fat burner (green) or fat burner plus (red)?

    Answer : [Re] Inquiry for the item from Janicetansk

    Hi there, it's Fat Burner Plus - Red :)

  • Question : Inquiry for the item from joachintanJul 20, 2020

    When will new stocks for 180 capsules fat burner be available?

    Answer : [Re] Inquiry for the item from joachintan

    Hi there, tentatively it'll be at the end of July :)

  • Question : Inquiry for the item from cks****Apr 15, 2020

  • Question : Inquiry for the item from neo****Dec 28, 2019

  • Question : Inquiry for the item from mic****Dec 04, 2019

    How do I consume them together?

    Answer : [Re] Inquiry for the item from mic****

    Hi there,
    For Avalon Fat Bunrner Plus, you are suggested to consume 1 capsule, 15 minutes before meal, 2-3 times per day. Please be reminded that you are adviced to have every meal as per normal, because Fat Burner Plus will help you consume a lot of energy. For Avalon Aloe Multiple Detox, the best time to consume is 1-2 hours before bedtime, 2 capsules each time. And if you are not able to go to toilet at least once per day, please take 1-2 additional capsules in the morning before breakfast. If you are visiting the toilet too often, please reduce the consumption by 1 capsule. After 2-3 weeks, as your digestive system have been strengthened, please take 1-2 capsules daily and finally reduce to 1 capsule per day for maintainance. Hope you find this useful, thank you for your support!

    Best regards,
    Avalon Officail Estore

    Question : [Re] Inquiry for the item from mic****

    Thank you!

    Answer : [Re] Inquiry for the item from mic****

    You are welcome~

[UPGRADED FORMULATION] AVALON DewyPure | CrystalPure Collagen + Ceramide | Protect Your Skin!
[UPGRADED FORMULATION] AVALON DewyPure | CrystalPure Collagen + Ceramide | Protect Your Skin!
Item Q&A
  • Question : Inquiry for the item from mstan999Oct 13, 2020

    How much mg of Collagen, Probiotics, ceramide & Vit C separately in 1 sachet?

    Answer : [Re] Inquiry for the item from mstan999

    Hi there!
    Collagen Peptide 1500mg
    Probiotics 3.65mg
    Vitamin C 10mg
    Prebiotic (FOS) 100mg
    Ceramide 10mg

  • Question : Inquiry for the item from yaphuichingSep 26, 2020

  • Question : Inquiry for the item from gerinetenneSep 08, 2020

    Hi, what is the age recommendation for this product? Can 15 year old take this product? Thank you.

    Answer : [Re] Inquiry for the item from gerinetenne

    Hi there, the recommended age is 18 and above. :)

  • Question : Inquiry for the item from Y2k****Jun 28, 2019

    May I know how much is the collagen?
    If I take stemcell on alternate day, do I take this on daily basis?

    Answer : [Re] Inquiry for the item from Y2k****

    Hi there,

    AVALON DewyPure contains 2,500mg collagen. You can take this daily while taking Stemcell on alternate days.

    Best Regards,
    AVALON Official E-Store

For Better Sleep | US Clinicals SleepWell | 100% Natural Herbs
For Better Sleep | US Clinicals SleepWell | 100% Natural Herbs
Item Q&A
  • Question : Inquiry for the item from v_lplSep 21, 2020

    Can 11 years old kids take this?

    Answer : [Re] Inquiry for the item from v_lpl

    Hi there!

    Due to ethicality concerns, we do not recommend children under 18 to take adult supplements such as this :)

    Thank you for your interest in our products!

[BUNDLE OF 2] StrongImmune Kids | 16 Vitamins n Minerals
[BUNDLE OF 2] StrongImmune Kids | 16 Vitamins n Minerals
Item Q&A
  • Question : Inquiry for the item from pauSep 17, 2020

    Hi what's the expiration date for strong immune and strong eyes. How come price dropped so much?

    Answer : [Re] Inquiry for the item from pau

    Hi there, our apologies. There was a glitch in the pricing system but it's been rectified :)

    The expiry for the current batch of:
    StrongImmune Kids: Jan 2021
    StrongEye Kids: May 2022

  • Question : Inquiry for the item from iri****Feb 11, 2020

    Hi seller, the supplements of immunity and eye weren’t discounted to $31.90 per box?

    Answer : [Re] Inquiry for the item from iri****

    Hi there, thank you for your interest in US Clinicals. There was a glitch on the pricing but it has been rectified now! Please take a look and let us know if you're not able to see the updated promo price. :)

    Question : [Re] Inquiry for the item from iri****

    Thank u!

    Answer : [Re] Inquiry for the item from iri****

    No worries! :)

[7 DAYS PAIN RELIEF] | 2x More Effective than Glucosamine n Chondroitin | US Clinicals StrongJoint
[7 DAYS PAIN RELIEF] | 2x More Effective than Glucosamine n Chondroitin | US Clinicals StrongJoint
Item Q&A
  • Question : Inquiry for the item from jumatsetiaSep 14, 2020

    People have gout can take this product.

    Answer : [Re] Inquiry for the item from jumatsetia

    Hi there, yes can :)

  • Question : Inquiry for the item from ChenggekgohAug 26, 2020

    Hi, may i know the expiry date for Strong joint? Does it come with box?You issued .a $5 voucher some 2 months ago as expiry was differrent as claimed..Has it expired?

    Mdm Goh

    Answer : [Re] Inquiry for the item from Chenggekgoh

    Hi there, current batch expiry is August 2022. Yes, it will come with box.

    Most probably it has expired. :)

  • Question : Inquiry for the item from 250****Jun 29, 2020

    Is this hydrolysed collagen or undenatured collagen?

    Answer : [Re] Inquiry for the item from 250****

    Hi there! This is hydrolysed collagen :)

  • Question : Inquiry for the item from ada****Jun 22, 2020

    Hi! What is your capsule made of?

    Answer : [Re] Inquiry for the item from ada****

    Hi there, the capsule is made of vegetables :)

  • Question : Inquiry for the item from vxl****May 23, 2020

    Hi seller! May I know how many capsules are there in one bottle? The picture shows 80 but the Pack Size shows 60. Thanks.

    Answer : [Re] Inquiry for the item from vxl****

    Hi there! Our apologies, the correct amount is 80 capsules. We will amend this mistake. Thank you :)

+View all Notice, FAQ, Q&A >>
NATURAL MEN POWER BOOSTER | US Clinicals StrongMan | Proven Hormone-Free Vitality Formula
NATURAL MEN POWER BOOSTER | US Clinicals StrongMan | Proven Hormone-Free Vitality Formula
Item Q&A
BEAUTY SYNC Enzyme Mask | Skin Renewal and Exfoliation with Natural Enzymes
BEAUTY SYNC Enzyme Mask | Skin Renewal and Exfoliation with Natural Enzymes
Item Q&A
  • Question : Inquiry for the item from Joc****Jul 08, 2020

    Hi may i have the ingredients?

    Answer : [Re] Inquiry for the item from Joc****

    Hi there, these are the ingredients of each mask.

    Anti-Aging Enzyme Mask: Papaya & Pineapple Enzymes, Black Gem Extract, Black Tea Leaf Extract, Peptides

    Hydrating Enzyme Mask: Papaya & Pineapple Enzymes, Patented Hyaluronic Acid, Trehalose

    Brightening Enzyme Mask: Papaya & Pineapple Enzymes, Vitamin C, Tranexamic Acid, White Mulberry

    Question : [Re] Inquiry for the item from Joc****

    Is this the full ingredients?

    Answer : [Re] Inquiry for the item from Joc****

    Hi there, yes it is.

  • Question : Inquiry for the item from tin****May 15, 2020

    Hi when will restock the whitening mask ? :)

    Answer : [Re] Inquiry for the item from tin****

    Hi there! Do you mean brightening?

    For brightening we don't have any updates yet due to the covid-19 situation :(

  • Question : Inquiry for the item from xia****Oct 11, 2019

    Hi. Which mask should I use? Can I use 2 different masks on alternate days? My skin is prone to acne break-out and sensitive, oily skin type

    Which mask would you recommend and recommend usage?

    Thank you seller

    Answer : [Re] Inquiry for the item from xia****

    Hi there,

    AVALON Enzyme Mask contains fruit Papay and PIneapple enzymes which is ideal for even the most sensitive skin type.These fruit enzymes are high in anti-oxidants, reduces acne inflammation and protect your skin against sun damages. We recomment you to use the Brigthening Mask as it help promoted skin renewal.

    Best Regards,
    AVALON Offcial E-Store

  • Question : Inquiry for the item from vel****Aug 09, 2019

    how frequent is recommended to use the mask? i understand it is not advisable to use mask daily correct?

    Answer : [Re] Inquiry for the item from vel****

    Hi there,

    It depends on your skin-type. If you have acne-prone skin it is recommended to use face mask only once a week.
    But it othe cases, using a sheet mask every day can help boost your skin's hydration levels.

    Best Regards,
    AVALON Official E-Store

  • Question : Inquiry for the item from dia****Jul 21, 2019

    Hi
    I understand that after use you don't need to wash your face. But if i want to rinse off it's it ok,?

    Answer : [Re] Inquiry for the item from dia****

    Hi there,

    Washing your face after removing the mask will wash off the remaining essence that can be absorb by your skin. We advise that after you remove the mask, gently massage your face to better absorb the essence for a better result.

    Best Regards,
    AVALON Official e-store

    Question : [Re] Inquiry for the item from dia****

    When is the expiration date?

    Answer : [Re] Inquiry for the item from dia****

    Hi there,

    The expiration date for all 3 types of AVALON Enzyme Mask is Aug 2021. :)

    Best Regards
    AVALON Official E-Store

+View all Notice, FAQ, Q&A >>