Q&A board

Available
MON~FRI : 9:00am ~ 5:00pm,
SAT/SUN/Holiday : Day Off
Q & A Lists
Item Question & Answer
[EASY BOWEL MOVEMENT] AVALON Aloe Detox | Relieves Constipation | 100% Natural NO LAXATIVES
[EASY BOWEL MOVEMENT] AVALON Aloe Detox | Relieves Constipation | 100% Natural NO LAXATIVES
Item Q&A
  • Question : Inquiry for the item from seetcy63May 14, 2021

  • Question : Inquiry for the item from CubeezmickeyMar 09, 2021

    Hi..I would like to ask the detoxification is subtle or may cause stomach pain type? Lol. Thanks

    Answer : [Re] Inquiry for the item from Cubeezmickey

    Hi there, it differs for individuals. Most users first time will feel stomachache. :)

  • Question : Inquiry related delivery from cyberdollMar 08, 2021

  • Question : Inquiry for the item from moonlightkohFeb 16, 2021

    Hi, whats the different between Aloe Multiple Detox and Advance Cleanse? Can both be taken together?

    Answer : [Re] Inquiry for the item from moonlightkoh

    Hi there! Yes you can take them together :) Aloe Detox is suitable for users who experience constipation or feel 'obstruction' in their gut. AdvanCleanse is suitable for those who are able to pass motion fairly regularly, but experience indigestion or bloating frequently

  • Question : Inquiry for the item from jojosohFeb 01, 2021

    Hi, may I know when would you be replenishing back the new stock? The batch i bought from you few months back expires in 2024. Would really prefer to get fresh long expiry stock from you. Thanks

    Answer : [Re] Inquiry for the item from jojosoh

    Hi there, currently we only have the batch issued to us by head office. If you're interested in getting the product with long expiry, you can check out our products at Guardian, Watsons and Unity :)

+View all Notice, FAQ, Q&A >>
[98.1% SAW RESULTS IN 3 DAYS] AVALON Stemcell | Collagen Alone is Not Enough | Repair n Rejuvenate
[98.1% SAW RESULTS IN 3 DAYS] AVALON Stemcell | Collagen Alone is Not Enough | Repair n Rejuvenate
Item Q&A
  • Question : Inquiry for the item from mayang1610May 13, 2021

  • Question : Inquiry from KMay 05, 2021

  • Question : Inquiry for the item from KApr 30, 2021

    When is the last day for promo price $35.90 please?

    Answer : [Re] Inquiry for the item from K

    Hi there, it's while stocks last :)

  • Question : Inquiry for the item from ivy80117Apr 24, 2021

  • Question : Inquiry for the item from chersiewmeiApr 13, 2021

    Hi seller. How many mg of collagen in one bottle?

    Answer : [Re] Inquiry for the item from chersiewmei

    Hi there, there's 2500mg of collagen per bottle :)

+View all Notice, FAQ, Q&A >>
[1 DAY ONLY $7.90] AVALON Femi Care Enzyme Drink | Happier Feminine Health Happier You
[1 DAY ONLY $7.90] AVALON Femi Care Enzyme Drink | Happier Feminine Health Happier You
Item Q&A
  • Question : Inquiry for the item from XGirlMay 13, 2021

  • Question : Inquiry for the item from eunicechan247May 08, 2021

    How many mg per bottle? Thanks

    Answer : [Re] Inquiry for the item from eunicechan247

    Hi there, how many mg for what ingredient? :)

    Question : [Re] Inquiry for the item from eunicechan247

    Is there any collagen content ?

    Answer : [Re] Inquiry for the item from eunicechan247

    For Femi Care, there is no collagen :)

    Question : [Re] Inquiry for the item from eunicechan247

    Ok thanks

    Answer : [Re] Inquiry for the item from eunicechan247

    :)

  • Question : Inquiry related delivery from giannaFeb 08, 2021

    Hi i want to buy 2 diffirent item from your store. One of them is using Qxpress instead of Prime delivery.
    Are you able to set *Prime delivery* in so i could select and items can be sent together using 1 delivery platform?
    Please let me know soon so i can make my purchase today.

    Thank you.

    Answer : [Re] Inquiry related delivery from gianna

    I like to use Prime for delivery.

    Question : [Re] Inquiry related delivery from gianna

    Hi there, sure thing. Let us get to it.

  • Question : Inquiry for the item from dia****Mar 14, 2020

  • Question : Inquiry for the item from plu****Oct 08, 2019

WHITEN N BRIGHTEN | AVALON Radiant Sakura Beauty Shot | Reduce pigmentation n scars
WHITEN N BRIGHTEN | AVALON Radiant Sakura Beauty Shot | Reduce pigmentation n scars
Item Q&A
  • Question : Inquiry for the item from michellelim00Apr 30, 2021

  • Question : Inquiry for the item from lamrim_jacMar 24, 2021

    Hi,

    Is this suitable for vegetarians?

    Answer : [Re] Inquiry for the item from lamrim_jac

    Hi there, unfortunately not as collagen comes from fish :)

  • Question : Inquiry for the item from YuriMar 23, 2021

    Is $29.90 the price for 20 or 10 botts?

    Answer : [Re] Inquiry for the item from Yuri

    Hi there, it's for 10 bottles :)

  • Question : Inquiry for the item from AnnaFeb 24, 2021

  • Question : Inquiry for the item from chpschpsFeb 03, 2021

    How long to take then i can see the improvement in pigmentation and brighter / whiter skin?

    Answer : [Re] Inquiry for the item from chpschps

    Hi there, results vary for individuals :) If the pigmentation has been there for a while, then it might take longer time as this works from inwards to outwards.

+View all Notice, FAQ, Q&A >>
[$19.90 LAST CHANCE TO GRAB] AVALON Apple Cider Vinegar Gummies 60s | 20% TASTIER 20% LESS CALORIES
[$19.90 LAST CHANCE TO GRAB] AVALON Apple Cider Vinegar Gummies 60s | 20% TASTIER 20% LESS CALORIES
Item Q&A
  • Question : Inquiry for the item from cyntanmunMay 12, 2021

  • Question : Inquiry for the item from ecMay 10, 2021

    Hi, can kids about 13 years old consume these ACV gummies? If yes, how many per day? Thank you.

    Answer : [Re] Inquiry for the item from ec

    Hi there, yes kids are able to consume this :) 2 gummies per day.

    Question : [Re] Inquiry for the item from ec

    Noted. Thanks.

    Answer : [Re] Inquiry for the item from ec

    :)

  • Question : Inquiry for the item from suja_vargheseMay 10, 2021

  • Question : Inquiry for the item from veronchew5May 08, 2021

    Hi Seller, does your product taste and smell vinegar? I cannot take the smell and taste of vinegar, that's why I'm looking for alternative ACV, hoping to get similar benefits.

    Answer : [Re] Inquiry for the item from veronchew5

    Hi there, there is no vinegar smell and tastes more like sour apples :)

  • Question : Inquiry for the item from dianawanyyMay 08, 2021

    So this is in tablets not ther liquid version?

    Answer : [Re] Inquiry for the item from dianawanyy

    Hi there, this is in gummies form :)

+View all Notice, FAQ, Q&A >>
[CLEARANCE] AVALON NaturBeauty Skin Whitening | COLLAGEN + GLUTATHIONE | FIRM AND WHITEN SKIN
[CLEARANCE] AVALON NaturBeauty Skin Whitening | COLLAGEN + GLUTATHIONE | FIRM AND WHITEN SKIN
Item Q&A
  • Question : Inquiry for the item from ksecretsMay 10, 2021

    These have longer expiry?

    Answer : [Re] Inquiry for the item from ksecrets

    Hi there, this is the current batch available :)

  • Question : Inquiry for the item from karenlim94Apr 05, 2021

    Hi, can take 2 sachets a day?

    Answer : [Re] Inquiry for the item from karenlim94

    Hi there, yes you can :)

  • Question : Inquiry for the item from pisyesApr 04, 2021

    Can take this immediately after drinking coffee?

    Answer : [Re] Inquiry for the item from pisyes

    Hi there, we don't recommend you consume this with caffeine as caffeine lowers your body's absorption ability :)

  • Question : Inquiry for the item from msdragonFeb 24, 2021

    What is the difference between this and the sakura beauty shot?

    Answer : [Re] Inquiry for the item from msdragon

    Hi there, NaturBeauty contains higher content of glutathione than Radiant Sakura. So it's good for users who know exactly what they need. Radiant Sakura contains a mixture of top whitening ingredients (white tomato extract, glutathione, sakura extract) and collagen.

    You can take NaturBeauty with Radiant Sakura if you want stronger whitening effect :)

    Question : [Re] Inquiry for the item from msdragon

    I see. Thanks for the explanation, I'm on 2nd box of Radiant Sakura but no effects yet.

    Answer : [Re] Inquiry for the item from msdragon

    Have you consumed for 1 month yet? :)

    Question : [Re] Inquiry for the item from msdragon

    Next wk will be 1mth

    Answer : [Re] Inquiry for the item from msdragon

    Hm.. Perhaps you can try taking 1 bottle daily and see how it goes? Depends on user body as well :/

  • Question : Inquiry related return and exchange from ViJan 13, 2021

+View all Notice, FAQ, Q&A >>
[UPGRADED FORMULATION] AVALON DewyPure | CrystalPure Collagen + Ceramide | Protect Your Skin!
[UPGRADED FORMULATION] AVALON DewyPure | CrystalPure Collagen + Ceramide | Protect Your Skin!
Item Q&A
  • Question : Inquiry for the item from SgCh000May 10, 2021

  • Question : Inquiry for the item from mstan999Oct 13, 2020

    How much mg of Collagen, Probiotics, ceramide & Vit C separately in 1 sachet?

    Answer : [Re] Inquiry for the item from mstan999

    Hi there!
    Collagen Peptide 1500mg
    Probiotics 3.65mg
    Vitamin C 10mg
    Prebiotic (FOS) 100mg
    Ceramide 10mg

  • Question : Inquiry for the item from yaphuichingSep 26, 2020

  • Question : Inquiry for the item from gerinetenneSep 08, 2020

    Hi, what is the age recommendation for this product? Can 15 year old take this product? Thank you.

    Answer : [Re] Inquiry for the item from gerinetenne

    Hi there, the recommended age is 18 and above. :)

  • Question : Inquiry for the item from Y2k****Jun 28, 2019

    May I know how much is the collagen?
    If I take stemcell on alternate day, do I take this on daily basis?

    Answer : [Re] Inquiry for the item from Y2k****

    Hi there,

    AVALON DewyPure contains 2,500mg collagen. You can take this daily while taking Stemcell on alternate days.

    Best Regards,
    AVALON Official E-Store

FREE COLLAGEN 10s W EVERY SET [BUNDLE OF 2] AVALON Beauty Drinks | Results in 7 Days!
FREE COLLAGEN 10s W EVERY SET [BUNDLE OF 2] AVALON Beauty Drinks | Results in 7 Days!
Item Q&A
  • Question : Inquiry related delivery from lara_realicaMay 05, 2021

    Hi may I know why my items aren't out for shipping yet? I have received a notification that It will be scheduled for shipping yesterday but until now it isn't. Shall await for your response. Thank you

    Answer : [Re] Inquiry related delivery from lara_realica

    Hi there, your items have been picked up by Qxpress :)

    Question : [Re] Inquiry related delivery from lara_realica

    thank you!😄

    Answer : [Re] Inquiry related delivery from lara_realica

    :)

  • Question : Inquiry for the item from helidieMar 09, 2021

  • Question : Inquiry for the item from peiqiApr 12, 2021

    The expired date is when ?

    Answer : [Re] Inquiry for the item from peiqi

    Hi there, expiry date is as followed:
    Stemcell - August 2021
    Radiant Sakura - July 2021
    Femi Care - July 2021
    Hydra Ceramide - June 2021

  • Question : Inquiry from beetogether2014Mar 28, 2021

    Order value at $35.90 but upon checking out, amount show as $37.90 when delivery is free. Why?

    Answer : [Re] Inquiry from beetogether2014

    Hi there, Qprime shipping is only free for orders $60 and above, the option you have chosen is $35.90, hence there will be a shipping charge.

    Question : [Re] Inquiry from beetogether2014

    Tks. Can advise collagen content per bot?

    Answer : [Re] Inquiry from beetogether2014

    Collagen content for each item:

    Stemcell - 2000mg per bottle
    Radiant Sakura - 2500mg per bottle
    Hyra Ceramide - 5000mg per bottle

    There is no collagen in Femicare as it contains only fruits extract and vege enzymes :)

    Question : [Re] Inquiry from beetogether2014

    I see. Tks

    Answer : [Re] Inquiry from beetogether2014

    :)

  • Question : Inquiry for the item from love_suFeb 03, 2021

+View all Notice, FAQ, Q&A >>
55000MG COLLAGEN | AVALON Hydra Ceramide | Limited Stocks | 10 bottles
55000MG COLLAGEN | AVALON Hydra Ceramide | Limited Stocks | 10 bottles
Item Q&A
  • Question : Inquiry for the item from Ladybellee90210May 04, 2021

    $59 for 10btl expiry on June??????

    Answer : [Re] Inquiry for the item from Ladybellee90210

    Hi there, expiry is in June 2023 :)

  • Question : Inquiry for the item from meilingApr 21, 2021

    Expired June 2021, is mean 1 June or 30 June ?

    Answer : [Re] Inquiry for the item from meiling

    Hi there, 30th June :)

  • Question : Inquiry for the item from preciousApr 19, 2021

    When’s the best time to drink? Morning or night? Before or after meal?

    Answer : [Re] Inquiry for the item from precious

    Hi there! Best time to drink is before bed :)

  • Question : Inquiry for the item from valApr 18, 2021

    No $11.90 price

    Answer : [Re] Inquiry for the item from val

    Hi there, please check back for the promotion :)

  • Question : Inquiry for the item from preciousApr 14, 2021

    Hi seller,
    Will there still be stock for option $11.90 per box? Forgot to checkout just now and realised no more stocks :((
    Second option is add $16.90 for second box which is not worth it since second box is going to expire in June too.

    Answer : [Re] Inquiry for the item from precious

    Hi there! We've just restocked :)

+View all Notice, FAQ, Q&A >>
US Clinicals Strong Kids | StrongImmune Kids | 16 Vitamins n Minerals | Boost Immunity
US Clinicals Strong Kids | StrongImmune Kids | 16 Vitamins n Minerals | Boost Immunity
Item Q&A
  • Question : Inquiry for the item from pauMay 04, 2021

    May i know my girl is in sec 1.going to be 13 year old in nov.
    Can she still eat the strongimmune kids?

    Thank you

    Answer : [Re] Inquiry for the item from pau

    Hi there, yes most definitely :)

  • Question : Inquiry for the item from pauSep 17, 2020

    Hi what's the expiration date for strong immune and strong eyes. How come price dropped so much?

    Answer : [Re] Inquiry for the item from pau

    Hi there, our apologies. There was a glitch in the pricing system but it's been rectified :)

    The expiry for the current batch of:
    StrongImmune Kids: Jan 2021
    StrongEye Kids: May 2022

  • Question : Inquiry for the item from iri****Feb 11, 2020

    Hi seller, the supplements of immunity and eye weren’t discounted to $31.90 per box?

    Answer : [Re] Inquiry for the item from iri****

    Hi there, thank you for your interest in US Clinicals. There was a glitch on the pricing but it has been rectified now! Please take a look and let us know if you're not able to see the updated promo price. :)

    Question : [Re] Inquiry for the item from iri****

    Thank u!

    Answer : [Re] Inquiry for the item from iri****

    No worries! :)

AVALON CrystalPure 100% PURE JAPANESE COLLAGEN | 1 MONTH SUPPLY | Premium Collagen
AVALON CrystalPure 100% PURE JAPANESE COLLAGEN | 1 MONTH SUPPLY | Premium Collagen
Item Q&A
  • Question : Inquiry for the item from sheilallh28May 03, 2021

    Can it mix with hot beverages like coffee or tea. Gt any fishy smell or taste

    Answer : [Re] Inquiry for the item from sheilallh28

    Hi there, we recommend mixing it with cold non-caffeinated beverages as collagen is made of protein molecules. Hot beverages might affect the efficacy.

  • Question : Inquiry from stella1111Apr 24, 2021

    Dear seller,

    May I know when you will have $19.90 offer?

    thank you

    Answer : [Re] Inquiry from stella1111

    Hi there, current promotion you're able to use vouchers to get more discounts :)

  • Question : Inquiry for the item from LorenaMar 22, 2021

  • Question : Inquiry for the item from stella1111Jan 23, 2021

    Dear seller,
    Is the crystalpure gluten and sugar free? Thank you.

    Answer : [Re] Inquiry for the item from stella1111

    Hi there, it's 100% collagen from marine sources. We would have to double check with our nutritionist on Monday on the gluten and sugar free aspects :)

    Question : [Re] Inquiry for the item from stella1111

    OK thank you.

    Answer : [Re] Inquiry for the item from stella1111

    :)

  • Question : Inquiry for the item from RTOct 30, 2020

+View all Notice, FAQ, Q&A >>
AVALON AdvanCleanse | 10 Billion Live Probiotics + Prebiotics | Suitable for all Ages
AVALON AdvanCleanse | 10 Billion Live Probiotics + Prebiotics | Suitable for all Ages
Item Q&A
  • Question : Inquiry for the item from albertmlFeb 17, 2021

    Hi, do you have later expiry dates?

    Answer : [Re] Inquiry for the item from albertml

    Kindly reply, thank you

    Question : [Re] Inquiry for the item from albertml

    Kindly reply, thank you

    Answer : [Re] Inquiry for the item from albertml

    Hi there, currently this is our only batch available :)

    Question : [Re] Inquiry for the item from albertml

    May I know when will the next new batch available?

    Answer : [Re] Inquiry for the item from albertml

    Currently we don't have any news for it as imports are affected :/

    Question : [Re] Inquiry for the item from albertml

    I see, hope soon, thank you

    Answer : [Re] Inquiry for the item from albertml

    :)

    Question : [Re] Inquiry for the item from albertml

    As you know, I ordered regularly, do you know when is the new batch available?

    Answer : [Re] Inquiry for the item from albertml

    Unfortunately we don't.. Would you like for us to inform you when the next batch is available for purchase? :)

    Question : [Re] Inquiry for the item from albertml

    Yes, please do so, thank you.

    Answer : [Re] Inquiry for the item from albertml

    Could we have your contact number so we can Whatsapp you when a newer batch comes out? :)

    Question : [Re] Inquiry for the item from albertml

    Hi, so sorry to reply late, my mobile is 98762170 thank you so much 😜

    Answer : [Re] Inquiry for the item from albertml

    No worries! :) Thank you for your support in AVALON.

    Question : [Re] Inquiry for the item from albertml

    Hi, have the stock arrived?

    Answer : [Re] Inquiry for the item from albertml

    I didn’t receive any WhatsApp from you yet?

    Question : [Re] Inquiry for the item from albertml

    Hi there, we don't have any new stocks for AdvanCleanse :) It's still the same July 2021 batch

    Answer : [Re] Inquiry for the item from albertml

    Any idea when is the new stock coming?

    Question : [Re] Inquiry for the item from albertml

    Unfortunately we're unsure as well..

    Answer : [Re] Inquiry for the item from albertml

    Hi, has the new stock arrives?

    Question : [Re] Inquiry for the item from albertml

    ???

    Answer : [Re] Inquiry for the item from albertml

    ???

    Question : [Re] Inquiry for the item from albertml

    Hi there, currently it's still the July 2021 batch. :)

    Answer : [Re] Inquiry for the item from albertml

    May I know is new stock coming? Or discontinue?

    Question : [Re] Inquiry for the item from albertml

    Hi there, currently still the same batch :/ No updates from our HQ yet

    Answer : [Re] Inquiry for the item from albertml

    Noted, please keep me undated, thank you

    Question : [Re] Inquiry for the item from albertml

    Thank you for your patience.

  • Question : Inquiry for the item from albertmlFeb 21, 2021

    Hi, may I have the manufactured dates?

    Answer : [Re] Inquiry for the item from albertml

    Hi there, this batch was manufactured in July 2018 :)

    Question : [Re] Inquiry for the item from albertml

    Noted, thanks

    Answer : [Re] Inquiry for the item from albertml

    :)

  • Question : Inquiry for the item from moonlightkohNov 21, 2020

    Hi is the expiry stil Apr 2021?

    Answer : [Re] Inquiry for the item from moonlightkoh

    Hi there, current batch expiry is July 2021 :)

    Question : [Re] Inquiry for the item from moonlightkoh

    Hi there, so sorry for the wrong info given previously. Current batch is still April 2021, next batch will be July 2021 :)

    Answer : [Re] Inquiry for the item from moonlightkoh

    So when can i start ordering for the batch tt expiring in July?

    Question : [Re] Inquiry for the item from moonlightkoh

    Unfortunately we're unable to advice you on this as it depends on when the stock of the April batch ends :)

  • Question : Inquiry related delivery from pyenfongOct 29, 2020

  • Question : Inquiry for the item from parissujuOct 14, 2020

    Hi,
    I had just finish the aloe one. Should i continue with the aloe or change to this? What are the difference?

    Answer : [Re] Inquiry for the item from parissuju

    Hi there! Aloe Detox is good for people who often get constipation and wish to improve their digestive system and gut health. AdvanCleanse is good for maintaining a healthy gut due to its high probiotics content.

    Question : [Re] Inquiry for the item from parissuju

    So it would depend on how your disgestive system, bowel movements and diet are :) If you don't consume much fibre in your meals, i'd recommend continuing with Aloe Detox. However if you feel your bowel movements are more regular now, then you can switch to AdvanCleanse

    Answer : [Re] Inquiry for the item from parissuju

    Ok thank you very much!

    Question : [Re] Inquiry for the item from parissuju

    :)

+View all Notice, FAQ, Q&A >>
[BUNDLE OF 10] AVALON StemCell Beauty Drink | See Results in 7 Days
[BUNDLE OF 10] AVALON StemCell Beauty Drink | See Results in 7 Days
Item Q&A
  • Question : Inquiry for the item from michellelim00Apr 30, 2021

  • Question : Inquiry for the item from thu_yjApr 03, 2021

    Must keep it in the fridge all times or can keep at room temperature?

    Answer : [Re] Inquiry for the item from thu_yj

    Hi there, you can keep it at room temperature if you prefer. Having it chilled is just for enjoyment purposes :)

  • Question : Inquiry for the item from snuffer13Mar 27, 2021

  • Question : Inquiry for the item from TwinkleyinJan 06, 2021

    Hi, noticed price has gone up. Please advise when will price goes back to $420+ and anymore $20 shop coupon. Thanks

    Answer : [Re] Inquiry for the item from Twinkleyin

    Hi there! There will be different promotions in January, do keep a look out for it :)

  • Question : Inquiry for the item from CelDec 05, 2020

+View all Notice, FAQ, Q&A >>
For Better Sleep | US Clinicals SleepWell | 100% Natural Herbs
For Better Sleep | US Clinicals SleepWell | 100% Natural Herbs
Item Q&A
  • Question : Inquiry for the item from samanthatanApr 26, 2021

    May I knw the expiry date before I purchase?
    Thanks

    Answer : [Re] Inquiry for the item from samanthatan

    Hi there, current expiry is September 2021 :)

    Question : [Re] Inquiry for the item from samanthatan

    So confirm Sep? Coz it show May..

    Answer : [Re] Inquiry for the item from samanthatan

    Waiting ur reply

    Question : [Re] Inquiry for the item from samanthatan

    Hi there! We've checked with the team in charge, yes confirm is September. We will adjust the typo :)

  • Question : Inquiry for the item from v_lplSep 21, 2020

    Can 11 years old kids take this?

    Answer : [Re] Inquiry for the item from v_lpl

    Hi there!

    Due to ethicality concerns, we do not recommend children under 18 to take adult supplements such as this :)

    Thank you for your interest in our products!

US Clinicals StrongEye | Lutein + Zeaxanthin + DHA + Vitamins + Minerals
US Clinicals StrongEye | Lutein + Zeaxanthin + DHA + Vitamins + Minerals
Item Q&A
  • Question : Inquiry for the item from SaraApr 22, 2021

    When is the expiry date?

    Answer : [Re] Inquiry for the item from Sara

    Hi there, currently expiry is July 2021

  • Question : Inquiry for the item from uil****May 31, 2020

    What's the expiry date?

    Answer : [Re] Inquiry for the item from uil****

    Hi there, expiry is July 2021 :)

[BUY 2 FREE 1] BEAUTY SYNC Enzyme Mask | Skin Renewal and Exfoliation with Natural Enzymes
[BUY 2 FREE 1] BEAUTY SYNC Enzyme Mask | Skin Renewal and Exfoliation with Natural Enzymes
Item Q&A
  • Question : 상품 관련 hyojung5621님의 문의입니다.Apr 15, 2021

  • Question : Inquiry for the item from Joc****Jul 08, 2020

    Hi may i have the ingredients?

    Answer : [Re] Inquiry for the item from Joc****

    Hi there, these are the ingredients of each mask.

    Anti-Aging Enzyme Mask: Papaya & Pineapple Enzymes, Black Gem Extract, Black Tea Leaf Extract, Peptides

    Hydrating Enzyme Mask: Papaya & Pineapple Enzymes, Patented Hyaluronic Acid, Trehalose

    Brightening Enzyme Mask: Papaya & Pineapple Enzymes, Vitamin C, Tranexamic Acid, White Mulberry

    Question : [Re] Inquiry for the item from Joc****

    Is this the full ingredients?

    Answer : [Re] Inquiry for the item from Joc****

    Hi there, yes it is.

  • Question : Inquiry for the item from tin****May 15, 2020

    Hi when will restock the whitening mask ? :)

    Answer : [Re] Inquiry for the item from tin****

    Hi there! Do you mean brightening?

    For brightening we don't have any updates yet due to the covid-19 situation :(

  • Question : Inquiry for the item from xia****Oct 11, 2019

    Hi. Which mask should I use? Can I use 2 different masks on alternate days? My skin is prone to acne break-out and sensitive, oily skin type

    Which mask would you recommend and recommend usage?

    Thank you seller

    Answer : [Re] Inquiry for the item from xia****

    Hi there,

    AVALON Enzyme Mask contains fruit Papay and PIneapple enzymes which is ideal for even the most sensitive skin type.These fruit enzymes are high in anti-oxidants, reduces acne inflammation and protect your skin against sun damages. We recomment you to use the Brigthening Mask as it help promoted skin renewal.

    Best Regards,
    AVALON Offcial E-Store

  • Question : Inquiry for the item from vel****Aug 09, 2019

    how frequent is recommended to use the mask? i understand it is not advisable to use mask daily correct?

    Answer : [Re] Inquiry for the item from vel****

    Hi there,

    It depends on your skin-type. If you have acne-prone skin it is recommended to use face mask only once a week.
    But it othe cases, using a sheet mask every day can help boost your skin's hydration levels.

    Best Regards,
    AVALON Official E-Store

+View all Notice, FAQ, Q&A >>
NaturoTea Regulate Blood Glucose Level | SUGAR FREE | Healthy Superfood Tea
NaturoTea Regulate Blood Glucose Level | SUGAR FREE | Healthy Superfood Tea
Item Q&A
  • Question : Inquiry for the item from s_see26Apr 06, 2021

  • Question : Inquiry for the item from mag****Jun 03, 2020

    Hi, does tea contain caffein and is it alright to drink at night? Will it affect sleep?

    Answer : [Re] Inquiry for the item from mag****

    Hi there, there's no caffeine for this tea :)

  • Question : Inquiry for the item from nuh****Jun 27, 2019

  • Question : Inquiry from ali****Jun 12, 2019

    Hi Seller

    Ok, the address is correct. Please pre alert me.
    Thanks you

    Answer : [Re] Inquiry from ali****

    Hi there,

    We will be shipping out the replacment box of NaturoTea Glucose Care 60s via Singpost mail today. :)

    Best Regards
    AVALON Official E-Store

    Question : [Re] Inquiry from ali****

    Hi Sellers

    Thank so much, received the item in good condition.

    Answer : [Re] Inquiry from ali****

    Hi there,

    You are most welcome. Have a great weekend! :)

    Best Regards
    AVALON Official E-Store

  • Question : Inquiry from ali****Jun 09, 2019

    Dear seller
    The brown box l already throw so unable to snap the photo.
    Please check your end.
    Attached are the item that l’ve received.
    Thanks you

    Answer : [Re] Inquiry from ali****

    Hi there,

    Please accept our apologies for receiving an item with broken sealed. We have raised the concern to our warehouse team and rest assured this will not happen again. If you feel that the item is not safe to consume due to broken seal, kindly help dispose the item on our behalf.

    We will arrange to send a replace of 1 box of NaturoTea Glucose Care 60s via Singpost mail. Kindly help confirm if the address below is correct:

    669B EDGEFIELD PLAINS #06-666 S822669

    Aside from that, please help us revoke the cancellation request you raised to Qoo10.

    Best Regards,
    AVALON Official E-Store

+View all Notice, FAQ, Q&A >>
For Indigestion n Bloating | US Clinicals StrongDigest | Enzymes + Probiotics + Prebiotics
For Indigestion n Bloating | US Clinicals StrongDigest | Enzymes + Probiotics + Prebiotics
Item Q&A
  • Question : Inquiry for the item from wanchin5161Mar 27, 2021

    Why the expiry date is Feb 2021?

    Answer : [Re] Inquiry for the item from wanchin5161

    Hi there, so sorry for the error, we have corrected the listing. Current batch expires in August 2021 :)

[CLEARANCE SALE 80% OFF] US Clinicals Products | StrongBone | Fish Oil | Sleep Well | StrongBrain
[CLEARANCE SALE 80% OFF] US Clinicals Products | StrongBone | Fish Oil | Sleep Well | StrongBrain
Item Q&A
  • Question : Inquiry for the item from aisuanteoMar 25, 2021

    HI seller, can I know whether can I take this supplement if I am on Aspirin (100gm) which is a blood thinner and also Bisoprolol (1.25mg) on high blood pressure.

    Answer : [Re] Inquiry for the item from aisuanteo

    Hi there, yes you can. But you would have to take this 2 hours apart from your medication :)

  • Question : Inquiry for the item from zoelaJan 05, 2021

  • Question : Inquiry for the item from Poo****Jun 03, 2020

    I select 2 items, total is $130 and not $115?

    Answer : [Re] Inquiry for the item from Poo****

    Hi there, we've just adjusted our promotions. Please take a look :)

    Question : [Re] Inquiry for the item from Poo****

    Noted. Thanks

    Answer : [Re] Inquiry for the item from Poo****

    :)

  • Question : Inquiry for the item from Poo****Jun 03, 2020

    Hi, can I know whats the different between strong joint and strong joint sports?
    Thanks

    Answer : [Re] Inquiry for the item from Poo****

    Hi there, the formula is different. And the consumption is also different. StrongJoint Sports requires 3 capsules daily, StrongJoint 2 capsules daily.

    StrongJoint Sports also targets a wider range than StrongJoint, such as muscle tear, muscle soreness and joint pain due to sports related injury. It also helps with muscle relaxation after working out.

    StrongJoint targets mainly joint problems. :)

    Question : [Re] Inquiry for the item from Poo****

    Thanks for your explanation. I have better understanding now.

    Answer : [Re] Inquiry for the item from Poo****

    Thanks for your explanation. I have better understanding now.

    Question : [Re] Inquiry for the item from Poo****

    :)

[BUNDLE OF 10] AVALON Japanese Fish Collagen | Collagen + Probiotics + Vitamin C
[BUNDLE OF 10] AVALON Japanese Fish Collagen | Collagen + Probiotics + Vitamin C
Item Q&A
  • Question : Inquiry for the item from mystidcynMar 25, 2021

    Hi Seller

    May I check on this batch of blueberry collagen which was indicated expiry date as Aug 2021 when I select the product? It seems only a few months left but am gonna purchase all blueberry. Can you pls advise?

    Thanks

    Answer : [Re] Inquiry for the item from mystidcyn

    Hi there, yes it's correct. Current batch is August 2021 :) If you're unsure if you can finish before then, you can try purchasing from the 1 box listing instead

  • Question : Inquiry for the item from janelleJan 25, 2021

    Hi seller, does the blueberry flavour collagen hv later expiry date in year 2022?

    Answer : [Re] Inquiry for the item from janelle

    Hi there, at present we only have the May 2021 batch :)

  • Question : Inquiry for the item from evelynng52Nov 17, 2020

    Hi, my elderly mother has been taking this product for coming 1 year. I told her to take this product, hoping it can help in her joint paint problem and also to improve her skin eczema problem. Please advise can she take 2 sticks (total 4000mg collagen?) before bed? Her skin is itchy due to the hot weather recently, does increasing dosage helps? Will there be any over dosage risks for elderly? Btw, she is constantly on medication for high blood pressure & join pain. Please advise. Thk u.

    Answer : [Re] Inquiry for the item from evelynng52

    Hi there, yes she can increase dosage to 2 sticks before bed, there will be no risk of side effects. However, do take note to consume medication and collagen 2 hours apart as medication will affect the body's ability to absorb collagen :)

    Question : [Re] Inquiry for the item from evelynng52

    Hi, thk u on the reminder on medication. She does not take any medication at night. As mentioned in my previous inquiry, does taking 2 sticks means she will be taking 4000mg of collagen each time? Pls advise. Thk u.

    Answer : [Re] Inquiry for the item from evelynng52

    Hi there, yes 2 sticks would mean 4000mg in total :)

  • Question : Inquiry for the item from cmeikeiOct 24, 2020

    Hi. Need to clarify why bundle of 10 is only meant for 3 months since there are 300 sticks in all. If I take 1 stick a day, shouldn't the bundle lasts 300 days (approx 10 months)?

    Answer : [Re] Inquiry for the item from cmeikei

    Hi there! This is because you can take up to 3 sachets per day :)

  • Question : Inquiry from japp_77Sep 04, 2020

+View all Notice, FAQ, Q&A >>
[2 MONTHS SUPPLY] | AVALON Collagen Powder Bundle | Results in 14 days | Whitening
[2 MONTHS SUPPLY] | AVALON Collagen Powder Bundle | Results in 14 days | Whitening
Item Q&A
  • Question : Inquiry for the item from joshuachan_Mar 21, 2021

    Hi collagen dewy peptide any sugar? Whats the dose of collagen and ceramide?

    Answer : [Re] Inquiry for the item from joshuachan_

    Hi there, there's no sugar added for DewyPure. It has 1400mg collagen per sachet, we're unable to share the amount of ceramide :)

  • Question : Inquiry for the item from kellyMar 19, 2021

  • Question : Inquiry for the item from nancy_chewcfDec 24, 2020

    Just to cfm, so I will hve 4 box of crystal pure by paying $61.90? correct?

    Answer : [Re] Inquiry for the item from nancy_chewcf

    Hi there, yes that is correct :)

  • Question : Inquiry for the item from maviskiderDec 09, 2020

  • Question : Inquiry for the item from merryvery762Sep 09, 2020

+View all Notice, FAQ, Q&A >>
[5X MORE EFFECTIVE] AVALON Fat Burner Plus | 24/7 Burning | FEEL THE BURN
[5X MORE EFFECTIVE] AVALON Fat Burner Plus | 24/7 Burning | FEEL THE BURN
Item Q&A
  • Question : Inquiry for the item from ginawee8Mar 20, 2021

    Hi, can I consume with my Healthy Liver supplement? What is the expiry?

    Answer : [Re] Inquiry for the item from ginawee8

    Hi there, Fat Burner Plus should be taken 15 mins before meals :) This batch expires in Sept 2023

  • Question : Inquiry for the item from SerenxxxxMar 13, 2021

    Hi Seller, noted on the directions that can take up to 3 capsules a day, if im eating lunch and dinner only, can i take 2 capsules before lunch and 1 capsules before dinner? Any recommendations? Thank you in advance :)

    Answer : [Re] Inquiry for the item from Serenxxxx

    Hi there, yes that works too :)

  • Question : Inquiry for the item from rMar 08, 2021

    Hi, will the fats rebound after stopping taking this product?

    Answer : [Re] Inquiry for the item from r

    Hi there, there should not be any weight rebound if you maintain the same lifestyle and same diet as before :)

  • Question : Inquiry for the item from nora80jamalFeb 12, 2021

    Hi is it open on the weekends 12th,13th,14th during cny for self pickup?

    Answer : [Re] Inquiry for the item from nora80jamal

    Hi there, our office is closed during that period of time :) We see you've collected your order, can we confirm this?

  • Question : Inquiry for the item from cmeddy77Feb 09, 2021

+View all Notice, FAQ, Q&A >>
[SAFE AND EFFECTIVE] AVALON Fat Burner 1 MONTH SUPPLY | SG #1 Best Selling Slimming
[SAFE AND EFFECTIVE] AVALON Fat Burner 1 MONTH SUPPLY | SG #1 Best Selling Slimming
Item Q&A
  • Question : Inquiry for the item from joachintanMar 16, 2021

  • Question : Inquiry for the item from Adam TanMar 07, 2021

    Hi! You said that the 60 capsules is for one month supply and yet your information suggest that you take one in the morning and two in the evening, therefore it's should be 90 capsules.
    Can you explain that?

    Answer : [Re] Inquiry for the item from Adam Tan

    Hi there, consumption of 1 pill in the morning, 2 pills at night is the suggested method. :) Taking 1-2 pills per day is okay too.

  • Question : Inquiry for the item from YanniabdulDec 13, 2020

  • Question : Inquiry for the item from tshcatFeb 13, 2021

    Hi, want to try out your product but I hv slight gastric problem. I just wish to loose the tummy fat and get a little lighter on weight. Pls advise how to take the pill. Thank you.

    Answer : [Re] Inquiry for the item from tshcat

    Hi there, Fat Burner will be suitable for you as its ingredients are more mild :) You can consider Fat Burner Plus too, but as it contains black pepperine and tumeric, it may cause discomfort when taken on an empty stomach. We recommend you try Fat Burner first :)

  • Question : Inquiry for the item from TTengFeb 08, 2021

+View all Notice, FAQ, Q&A >>
US Clinicals EPO Propolis Lecithin | Mix n Match | While Stocks Last
US Clinicals EPO Propolis Lecithin | Mix n Match | While Stocks Last
Item Q&A
  • Question : Inquiry for the item from sampuayDec 25, 2020

    Is it vegetarian?

    Answer : [Re] Inquiry for the item from sampuay

    Hi there, our soft gels are made of cow bovine which are not suitable for vegetarians :)

    Question : [Re] Inquiry for the item from sampuay

    Thank you for your reply.

    Answer : [Re] Inquiry for the item from sampuay

    :)

  • Question : Inquiry for the item from as3akFeb 10, 2021

    Hi,
    What is the total fat in 1 capsule?

    Answer : [Re] Inquiry for the item from as3ak

    Hi there, which product are you asking about? :)

    Question : [Re] Inquiry for the item from as3ak

    For the EPO

    Answer : [Re] Inquiry for the item from as3ak

    Hi there, per softgel is 1g of fat :)

  • Question : Inquiry for the item from CSJan 15, 2021

  • Question : Inquiry for the item from hyc99Jul 26, 2020

    Are you the manufacturer?

    Answer : [Re] Inquiry for the item from hyc99

    Hi there, we're the owner of this brand. :)

[BEST W/ FAT BURNER] AVALON Carb Blocker | Block 66% Carbs | Reduce Calories by 25%
[BEST W/ FAT BURNER] AVALON Carb Blocker | Block 66% Carbs | Reduce Calories by 25%
Item Q&A
  • Question : Inquiry for the item from AnnaFeb 16, 2021

  • Question : Inquiry for the item from vbl472iFeb 03, 2021

  • Question : Inquiry for the item from vbl472iFeb 03, 2021

  • Question : Inquiry for the item from estherJan 28, 2021

  • Question : Inquiry for the item from brunaNov 16, 2020

    Hi may i know how much garcina cambogia content are there in each capsule? Is this safe for long term consumption? I read that garcina cambogia in weight loss supps can cause liver damage.

    Answer : [Re] Inquiry for the item from bruna

    Hi there, there's 133mg of Garcina Cambogia per capsule. Rest assured that this is 100% safe as it's been strictly checked and approved by HSA. Our products are suitable for long-term consumption :)

+View all Notice, FAQ, Q&A >>
AVALON Slimming Green Tea | Reduce Bloating | Non-Caffeine | Expiry 2022
AVALON Slimming Green Tea | Reduce Bloating | Non-Caffeine | Expiry 2022
Item Q&A
  • Question : Inquiry for the item from puffty_19Feb 04, 2021

  • Question : Inquiry for the item from cfffeelyJan 26, 2021

    Hi, your $5, $3 and 10% discount coupon can be used on what products? I tried many including items above $200 which is not on time sale but all your coupons cannot be used. The coupons are not shown under selection of coupons. Please check.

    Answer : [Re] Inquiry for the item from cfffeely

    Hi there! For reference, shop coupons CANNOT be used for Time Sale and Daily Deal products. Qoo10 coupons CAN be used for Daily Deal. The products that you can use our shop coupon would be Sale Price items and Group Buy items :)

  • Question : Inquiry for the item from KJan 21, 2021

  • Question : Inquiry for the item from lt_seetJan 08, 2021

    Hi there, to be effective, do we take this tea AFTER or BEFORE lunch / dinner?
    Cos I see some reviews they take BEFORE meal

    Answer : [Re] Inquiry for the item from lt_seet

    Hi there! The recommended directions is to take this 2x a day, 30 mins before meals. :)

    Question : [Re] Inquiry for the item from lt_seet

    thanks for your reply, noted to take 30 mins BEFORE MEALS. the reason i QUERY because your picture "Direction for use indicated as "To be taken 30 minutes after lunch and dinner."

    Answer : [Re] Inquiry for the item from lt_seet

    Before or after is fine also :) Depends on what you're comfortable with. This tea can be taken for the whole day. You can reuse the tea bag, just that subsequent brews need longer time

  • Question : Inquiry for the item from arrii552Dec 29, 2020

+View all Notice, FAQ, Q&A >>
[2021 LAUNCH] AVALON Finest Superior Bird Nest | Concentrated w/ No White Fungus
[2021 LAUNCH] AVALON Finest Superior Bird Nest | Concentrated w/ No White Fungus
Item Q&A
  • Question : Inquiry for the item from AllykJan 26, 2021

    Seller, if my cart is $260 but I use Shop coupon 10% off, will I still get free gift of $250 package value?

    Answer : [Re] Inquiry for the item from Allyk

    Hi there, for free gift, we look at the final value after coupons and vouchers are applied :)

    Question : [Re] Inquiry for the item from Allyk

    Noted, thank you. I have bought extra over >$300. And mix 3 different types to get the mask too. I hope to receive all free gift as advertised. Would like to try all the products :D

    Answer : [Re] Inquiry for the item from Allyk

    Hi there, thank you for your support! We will take note of your order :)

    Question : [Re] Inquiry for the item from Allyk

    Seller, items received, I spent > $300 and mix 3 different item but still didn’t receive the mask (free gift) can please send it? I was looking forward to try it. Please see attach the pictured of received items

    Answer : [Re] Inquiry for the item from Allyk

    Hi there, could you take a photo of the waybill that is found on your parcel? You should receive a free box of DewyPure collagen, not masks :)

    Question : [Re] Inquiry for the item from Allyk

    I recycled the cardboard box already.. as you can see from pictures, I ordered hydra ceramide x8, birds nest x3 and stem cell x2 - based on your promotion when I bought >$300 I should receive 4x sachet, 1x children item, 1x plum, 1x bottle stem cell, 1x hydra box and 1x bird nest box. And for mixing 3 different product in cart I should receive 1 box mask.

    However, I receive only 4x sachet, 1x plum, 2x bottle stem cell, 1x hydra box, 1x birds nest box ... missing the mask & children item (which I assume is replace with extra 1x bottle stem cell)

    I didn’t receive Dewy Pure collagen ...
    As you can see picture attached, blue is hydra ceramide (8+1 gift) , yellow is birds nest (3+1 gift), red is stem cell, and green is highlight the green gifts received.

    Answer : [Re] Inquiry for the item from Allyk

    Hi there, thank you for the clarification :) We will send you the free gift. At present, we're giving out DewyPure Collagen for the free gift. Or would you prefer to receive the Enzyme Mask instead?

    Question : [Re] Inquiry for the item from Allyk

    Yes please, I much prefer the mask as I have bought many collagen to drink already (:

    Answer : [Re] Inquiry for the item from Allyk

    Can you advice the dewypure expiry? If it’s long expiry I don’t mind receive it, will eat after I finish collagen drink (:

    Question : [Re] Inquiry for the item from Allyk

    Hi there, Dewypure expires in January 2021 :) Do let us know which you'd prefer, Enzyme Mask or DewyPure

    Answer : [Re] Inquiry for the item from Allyk

    I would like the DewyPure but can provide with longer expiry because Jan2021 already expired

    Question : [Re] Inquiry for the item from Allyk

    Hello, so sorry about the mistake. It's January 2022. :)

    Answer : [Re] Inquiry for the item from Allyk

    Then okay, dewypure for me please. Can I combine this intake with hydra ceramide drink?

    Question : [Re] Inquiry for the item from Allyk

    Okay noted! We'll send your parcel out this week. :) We recommend taking it with Stemcell instead, Hydra Ceramide's collagen is quite high which may be too much for your body if you mix it with other collagen products.

    Answer : [Re] Inquiry for the item from Allyk

    Okay! Thank you. Will do so 😄

    Question : [Re] Inquiry for the item from Allyk

    Hi there, you can track your parcel here: https://tracker.janio.asia/HID21020303950616SG

    Answer : [Re] Inquiry for the item from Allyk

    Okay, thank you!

    Question : [Re] Inquiry for the item from Allyk

    :)

[1 MONTH SUPPLY] ♪ AVALON Japanese Fish Collagen + Probiotics + Vitamins ♪ | 2500mg
[1 MONTH SUPPLY] ♪ AVALON Japanese Fish Collagen + Probiotics + Vitamins ♪ | 2500mg
Item Q&A
  • Question : Inquiry for the item from BuyerJan 22, 2021

  • Question : Inquiry for the item from gerinetenneSep 08, 2020

    Hi, can 15 year old take this product?

    Answer : [Re] Inquiry for the item from gerinetenne

    Hi there, this product is suitable for 18 and above :)

    Question : [Re] Inquiry for the item from gerinetenne

    Hi can 15 year old like take every alternate days?

    Answer : [Re] Inquiry for the item from gerinetenne

    Hi there, it's possible. But do note that at 15, the body is still going through hormonal changes. Thus results may be affected depending on the body.

    Question : [Re] Inquiry for the item from gerinetenne

    Will there be any side effects if product is taken before 18?

    Answer : [Re] Inquiry for the item from gerinetenne

    We're not very sure about the side effects as different bodies react differently. There could be possible weight gain or pimples due to the hormones. Or the product might not be well-absorbed by the body.

  • Question : Inquiry for the item from JustTakeItSep 05, 2020

    Hi picture is $25.90 special price but option price is $38.90?

    Any promotion now?

    Thanks

    Answer : [Re] Inquiry for the item from JustTakeIt

    Hi there, next promotion will be during 9.9. Keep a look out for it! :)

  • Question : Inquiry for the item from regina2568Aug 02, 2020

  • Question : Inquiry for the item from regina2568Aug 02, 2020

    I'm in early 50s. Stem cell or this suits me better? I hv age related problems like dry skin, wrinkles, pigmentation, sagging skin, and also health issue like joint stiffness and indigestion. etc

    Answer : [Re] Inquiry for the item from regina2568

    Hi there, both would help you. Stemcell is a more complex formula and helps with deep cell repair, whereas Jap Fish Collagen helps with maintaining your collagen at optimal levels. :)

+View all Notice, FAQ, Q&A >>
Brain n Memory Booster | US Clinicals StrongBrain | Gingko + DHA + CoQ10 + Amino Acids
Brain n Memory Booster | US Clinicals StrongBrain | Gingko + DHA + CoQ10 + Amino Acids
Item Q&A
  • Question : Inquiry for the item from tai_edwardJan 09, 2021

  • Question : Inquiry for the item from GhostprinxeJan 05, 2021

  • Question : Inquiry for the item from Faith27Oct 23, 2020

    Hi
    For elderly 77 years old having memory lost and diabetes, is it recommended to this supplement to help memory ?

    Answer : [Re] Inquiry for the item from Faith27

    Hi there, yes this supplement can help with memory :)

    Question : [Re] Inquiry for the item from Faith27

    Suitable for diabetes and elderly 77 years ?

    Answer : [Re] Inquiry for the item from Faith27

    Hi there! Yes suitable for elderlies with diabetes :) But take note to take 2 hours apart from medication

Natural Bladder Relief | US Clinicals StrongBladder | See Results in 7 Days
Natural Bladder Relief | US Clinicals StrongBladder | See Results in 7 Days
Item Q&A
  • Question : Inquiry related return and exchange from jacelyn0912Dec 26, 2020

    Hi I took one pill and feel terrible after taking it, I am allergic to the pills, I want to return it please

    Answer : [Re] Inquiry related return and exchange from jacelyn0912

    Hi there, we would have to check with the person in charge about this. We will update you on this when the office opens on 26/12 :)

    Question : [Re] Inquiry related return and exchange from jacelyn0912

    Hi have you checked

    Answer : [Re] Inquiry related return and exchange from jacelyn0912

    Hi there! Our known allergens are: cranberry, soygerm and pumpkin seed. Were you allergic to any of these ingredients? We advice you to visit your doctor as soon as possible to get a checkup.

    We are able to accept returns for any unopened bottles in original condition within 1 month from initial order. You may return it via mail or drop it off at our office, 37 Ubi Crescent during working hours, Monday to Friday 9am - 6pm.

    Question : [Re] Inquiry related return and exchange from jacelyn0912

    Hi I have opened it and took one but I feel terrible after taking it , is it okay to return please

    Answer : [Re] Inquiry related return and exchange from jacelyn0912

    Hi there, we're so sorry. Unfortunately we're unable to accept opened products. :/ Perhaps you could check with your doctor on this experience.

  • Question : Inquiry for the item from sas****May 08, 2020