 - Baby Waterproof Mat/ Diaper Changing Mat/ Stroller mat/ waterproof Baby cot bedsheet protector
- Item Q&A
| Answer : [Re] Inquiry related delivery from aprilgal22Answer : [Re] Inquiry for the item from pin****Answer : [Re] Inquiry for the item from she****hi yes its waterproof. thank you Dear Seller,
I bought a Baby Mat 2 years ago under the product code FA-J (2C-14) Design 05. My order no was 200887184. I could not locate this product code in your current product. I like the quality of FA-J (2C-14). Can you advise what is the equivalent product code in your current product lists.
Thank you
Laura Answer : [Re] Inquiry for the item from 237****hi, so sorry we do not carry this product any more. thank you and sorry for any inconvenience caused. Hello, is all the series waterproof? Answer : [Re] Inquiry for the item from cun****hi, it is. all are waterproof. thank u I have ordered 2 medium and 1 small size mat. If I am getting the small size for free as per advertised, how can I make sure it’s not being charge when I pay at checkout? Answer : [Re] Inquiry for the item from ays****hi, the free piece is a random design. which u do not need to purchase. based on your order, we saw that u have 3 medium and 1 small size. so u will have 2 free mats. thank u I bought two items Choose design A but was given design B instead Message earlier but no reply. Please followup thanks Answer : [Re] Inquiry for the item from jan****hi, so sorry for the late reply. our staff may have mixed up the designs. we will resend another set to u and enclosed a postage paid envelope for u to send back the wrong ones to us when u received the correct designs. thank u Question : [Re] Inquiry for the item from jan****I think it's alright. As I need the item urgently for my LO and no reply from u all hence I opeb and washed. Thanks Answer : [Re] Inquiry for the item from jan****hi, thank u for accepting the wrongly send series. Can I buy any 2 to get free mat? Or must be the 2 of the same design? Answer : [Re] Inquiry for the item from kth****hi, u can purchase any 2 designs to entitle for 1 free mat. thank u
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 - Baby multi stage training potty/Multi-Function Potty/Kids Toilet Say/toilet seat/Toilet Trainer
- Item Q&A
| Hi I am interested in your product. But need your advice, which model would you recomment for a 3years old kids using it at home? Answer : [Re] Inquiry for the item from alicetan672017hi, so sorry for the late reply. the model that u have purchase is suitable for kids ard 3 years old. tq Hi
When will new stock of crown potty be available.
Thanks. Answer : [Re] Inquiry for the item from ire****hi, restock will take at least 4 weeks. we cant confirm till stocks arrived in our warehouse. thank u Is the chicco seat Is it 12M+ or 18M+? Answer : [Re] Inquiry for the item from ste****Answer : [Re] Inquiry for the item from joa****Answer : [Re] Inquiry related delivery from cel****Hi, when will the design 03 - Babyyuga multifunctional potty chair in blue colour be restocked? im interested in purchasing it. thank you. Answer : [Re] Inquiry for the item from bab****hi, restock takes at least 4 weeks. we cant confirm till stocks arrive in our warehouse. just in case we forget, please check back some time later. thank u Hi Seller, will you be restock Design 03 -- Babyyuga Multifunctional Potty Chair? Answer : [Re] Inquiry for the item from fay****hi, yes we will are in mid of restocking the potty. thank u Question : [Re] Inquiry for the item from fay****Thank you for your reply. Am keen to purchase. May I knw when will there be stock? Answer : [Re] Inquiry for the item from fay****hi, item will be shipped out after may 15. thank u Hi May I ask the chicco potty is for what age range? Can use up to 6 years old? Answer : [Re] Inquiry for the item from yue****hi, suitable for 18mths up. yes can use up to 6 years old. thank u Answer : [Re] Inquiry for the item from yee****Do u still have stock for item 2 in Blue? Answer : [Re] Inquiry for the item from sop****hi, nope currently out of stock. thank u Answer : [Re] Inquiry for the item from mis****Question : [Re] Inquiry for the item from mis****Answer : [Re] Inquiry for the item from mis****Question : [Re] Inquiry for the item from mis****For design 6, is there any music feature? Answer : [Re] Inquiry for the item from Mis****hi, yes does not come with music feature. thankyou Answer : [Re] Inquiry for the item from chi****When will design 3, Babyyuga Multifunctional Potty Chair, green colour be available? Answer : [Re] Inquiry for the item from yin****hi, we will be restocking but not able to advise when the new stocks will arrive yet. thank u Hi. Will you be restocking item 1 soon? Answer : [Re] Inquiry for the item from dap****hi, restocking period take 3-4 weeks time. we cant confirm with you until the stock arrived . thankyou Answer : [Re] Inquiry for the item from lyn****Question : [Re] Inquiry for the item from lyn****Answer : [Re] Inquiry for the item from lyn****Question : [Re] Inquiry for the item from lyn****Answer : [Re] Inquiry for the item from lyn****Question : [Re] Inquiry for the item from lyn****Hi will you be restocking the 2nd item baby stair assistant?
Thanks! Answer : [Re] Inquiry for the item from ann****hi, restocking period take 4-5 weeks time. we cant confirm until the stock arrived at our warehouse. thankyou. Answer : [Re] Inquiry for the item from riz****Hi, may i know when Design 02 pink will be restocked ?
Thanks. Answer : [Re] Inquiry for the item from ngl****hi, we are in mid of restocking. new stocks may take up to 3-4 weeks to reach us. thank u When would crown potty (item 6) green or blue comes in? Answer : [Re] Inquiry for the item from von****hi, restock will take at least 4 weeks. we cant confirm till stocks arrived in our warehouse. thank u Hi, when will the crown potty be restocked? Answer : [Re] Inquiry for the item from rit****hi, in mid of restocking. new stocks may take at least 4 weeks to reach us. thank u When will be Design 3 multi function potty be restocked? Answer : [Re] Inquiry for the item from Yas****hi, restock will take at least 4 weeks. we cant confirm till stocks arrived in our warehouse. thank u Hi pls update when design 3 in green will have new stock. I really want to buy it. Thanks Answer : [Re] Inquiry for the item from bms****hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u Answer : [Re] Inquiry for the item from jod****When will design 3 and 4 be available again? Answer : [Re] Inquiry for the item from c.t****hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u hi can i self collect on weekends? thanks Answer : [Re] Inquiry related delivery from she****hi, please advice which design you are looking at.
we are located at 196, pandan loop pantech business hub. #02-33 singapore 128384. our operation hours is monday to saturday 9.30am-11am and 1.30pm-5pm. please help to avoid 11am-1.30pm. please help to contact us at 9170 7643 before coming. thank you.
Can design 02's seat be secured to the adult toilet bowl or the seat is just to be placed on top of adult toilet bowl? Pls advise. Thanks. Answer : [Re] Inquiry for the item from min****hi, to be place on top of the adult toilet bowl with supervision. thank you. Hi, Is the design 01 potty ladder seat foldable when not in use?
Thanks. Answer : [Re] Inquiry for the item from Vik****hi, its non foldable. thank you. Hi, for design no 1, may I know what is the width of the seat between the 2 ladder support? Need to know in case my toilet bowl is too big. Answer : [Re] Inquiry for the item from Cec****Question : [Re] Inquiry for the item from Cec****Hi, will you have more stocks coming in for duck potty? Answer : [Re] Inquiry for the item from jea****hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u Hi, can i know for design 2, suitable for all toilet bowl? or do u have the height of the item? Answer : [Re] Inquiry for the item from ang****Question : [Re] Inquiry for the item from ang****hi, suitable for most of the standard toilet bowls. thank u
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![Ganen BAB baby car seat/ booster Infant carrier [R44/04 European Standard] / Same Price As 12.12](https://gd.image-gmkt.com/li/729/663/1522663729.g_260-w-st_g.jpg) - Ganen BAB baby car seat/ booster Infant carrier [R44/04 European Standard] / Same Price As 12.12
- Item Q&A
| Answer : [Re] Inquiry for the item from wallylwmHi can I ask installation guide on YouTube you put in description is applicable to the B55? Answer : [Re] Inquiry for the item from takashinzyFor b21/24,during forward facing, can it be reclined? Answer : [Re] Inquiry for the item from liushiqinhi, we no longer carry GEB21/24. Now the model have been upgraded to GEB55 can recline. tq Answer : [Re] Inquiry for the item from doriskuek05Answer : [Re] Inquiry for the item from yvonnetan91Baby car Seat model GE- G09. Can its be recline Answer : [Re] Inquiry for the item from my_katyahi, cannot be recline. tq Hi may i know which model can be recline? And also removable as a booster for future use? Answer : [Re] Inquiry for the item from jes****hi, those that can recline are not removable to use as a booster seat for future use. thank u Question : [Re] Inquiry for the item from jes****Oh ok may i know which model can b recline? Answer : [Re] Inquiry for the item from jes****hi, GE-E80 can recline. thank u Hi seller, do you have car seat for 0 to 4 years old? Answer : [Re] Inquiry for the item from ivy****hi for the 0 to 4 years we are currently out of stock. will not be restocking any time soon as we will be restocking this carseat with other series at the same time. thank you Hi Seller, would like to check with you that B@B 3 in 1 Car Seat (GE-E11), can the seat be taken off as a booster? Thanks. Answer : [Re] Inquiry for the item from 233****Is the seat can recline? Thanks! Question : [Re] Inquiry for the item from 233****hi, the back rest can be removed and use it as a booster seat. the seat cannot be reclined. thankyou Answer : [Re] Inquiry for the item from che****hi, only GE-E80 is isofix ready. the other models are not. thank u Hi may I know if I place order on 14 feb. When can I receive the car seat? Able to deliver by next tues 18 feb? Answer : [Re] Inquiry for the item from eil****Hi I have placed the order. Please help to arrange delivery ASAP. Possible to reach on next Monday ? Question : [Re] Inquiry for the item from eil****hi, item will be shipped out today. reach by next monday shouldnt be a issue. thank u Answer : [Re] Inquiry for the item from eil****Question : [Re] Inquiry for the item from eil****hi you are welcome. thankyou. Hi seller. I’m currently using your ge-b series But my son is 16months and quite tall so I see the ge-b like very small and crap for him already, I think is it cos the u-shape seating.
I was looking now at ge-e model. Is it bigger and will it be more comfortable for my son? Cos I compare this both ge-b vs ge-e, their measurement is almost similar, 46x46x65 vs 46x46x68
Can guide me which better? Thank You. Answer : [Re] Inquiry for the item from wal****hi, you can consider GE-G series with adjustable head rest. thankyou. Do you have GE-L08? Will have restock? Answer : [Re] Inquiry for the item from ene****hi, we are not restocking GE-L08 any time soon as supplier stop manufacturing. thankyou. Hi can I check do you have GEE14 in stock? Answer : [Re] Inquiry for the item from hao****hi, we wont be restocking GE-E 14 anytime soon. thank u Hi there,
Does it come with boxes? Its because I will be carrying on board to plane. Not sure how big and convenience is that. Able to dismantle to small pieces? Answer : [Re] Inquiry for the item from Ron****hi, it comes in 1 box. not able to dismantle into small parts. will required to check in. thank u Hello, may I know if any of the models can be rotated? Thanks! Answer : [Re] Inquiry for the item from sco****hi, no we do not have. thankyou Dear Seller,
If I order now when can receive? Tks Answer : [Re] Inquiry related delivery from son****hi, item will be shipped out on the following monday. and for qxpress delivery guide line is 2-3 working days. thankyou. If i order the GE BB -55 . IT WILL BE IN RED COLOUR right? Answer : [Re] Inquiry for the item from key****If i order the GE BB -55 . IT WILL BE IN RED COLOUR right? Answer : [Re] Inquiry for the item from key****Answer : [Re] Inquiry for the item from cho****Is it possible to receive by tomorrow? Answer : [Re] Inquiry related delivery from see****hi, item will be pick up this evening and for qxpress delivery guide line is 2-4 working days excluding public holiday. thankyou. Answer : [Re] Inquiry for the item from Dor****Answer : [Re] Inquiry for the item from ver****Pls advise when have stock for r44 , 0 to 4years old Answer : [Re] Inquiry for the item from ssp****hi so sorry we cant confirm with you as its in the mid of manufacturing. thank you and sorry for any inconvenience caused. Hi there. For GE-b. How do I move the strap to the highest? Refer pic. Answer : [Re] Inquiry for the item from wal****hi you can remove the metal buckle at the back of the seat. we welcome you to bring back the item to our warehouse located at 196 pandan loop (pantech biz hub) for as to assist you further. thank you. When will ge-b55 be restocked? Answer : [Re] Inquiry for the item from mei****hi, afraid new stock may not reach anytime soon as this is a customized design. may take up to 3 mths. thank u Question : [Re] Inquiry for the item from mei****Do let me know when the stock is here Answer : [Re] Inquiry for the item from mei****hi, noted. just in case we over look on this msg. please check back on our listing some time later. thank you . Answer : [Re] Inquiry for the item from yuy****Hi, what is the size dimension for GE-B55? Answer : [Re] Inquiry for the item from s32****hi is ard 46*46*65cm. thank u Answer : [Re] Inquiry for the item from jen****Do You have a portable car seat that can mount on McLaren strollers? Answer : [Re] Inquiry for the item from bob****hi, no we do not have. thank u Hi I bought GEL08 but I forgot how to set up for baby so baby can lie down. How do I do this? Can send to me instruction manual or video please? Answer : [Re] Inquiry for the item from all****Question : [Re] Inquiry for the item from all****hi, there is a lever at the bottom. just need to pull the lever and push it up. thank u Hi the GE B model is for up to 4yr old. But according to the video the GE B model can be use for up to 13kg? 13kg is about the weight of a. 18mtn - 2yr old baby. Answer : [Re] Inquiry for the item from Per****My son is 8mtn old, but weighs 10kg. Would the GE B still be suitable or shd i just get the GE G model? Does the GE G provide enough support for below below 1yr old baby? Question : [Re] Inquiry for the item from Per****I don't see any colour options, what colours do they come in? Answer : [Re] Inquiry for the item from Per****hi, for the age group is a rough guide for parents before purchasing the item. it depends on how fast your baby grow. for 8months baby we recommend GE-B55. as for GE-G is suitable for older baby. for GE-B55 it comes with red and maroon. currently we only have 1 colour available. thank you. Hi, for GE09. May i know if the orange label ECE R44/04 can found on the car seat? Thanks. Answer : [Re] Inquiry for the item from 233****hi yes. it have the orange label. thank u Can i know when is the manufacture date for the car seat? Answer : [Re] Inquiry for the item from nur****hi, for which model? thank u Hi I would like to check for this car seat does it have any expiry date? And when purchasing can we choose the color or its random pick? Answer : [Re] Inquiry for the item from nur****hi, our is the manufacturing date. colour is fixed as shown in the picture. thank u Answer : [Re] Inquiry for the item from chr****Question : [Re] Inquiry for the item from chr****Answer : [Re] Inquiry for the item from chr****Can GE-G09 be detached to be used as a car seat boaster when a child is older? Answer : [Re] Inquiry for the item from cme****hi yes it can be detached to use as a booster seat. thank u Hi, When is the next stock coming in for the model GE-G16 and GE-E14? Answer : [Re] Inquiry for the item from thu****hi, afraid wont be restocking this 2 colour soon. thank u Answer : [Re] Inquiry for the item from gal****When is the next stock coming in for the model 0-4yrs? Answer : [Re] Inquiry for the item from Neo****hi, this item is in the mid of manufacturing. it take roughly 1-2 months to reach singapore. thank you. Hi Seller, when will GE-B55 be restocked again? Thanks Answer : [Re] Inquiry for the item from lit****hi, restocking period take 1-2 months time. thank you. Hi, may i know if you will be re-stocking the GE-E models of car seat? Answer : [Re] Inquiry for the item from tho****hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. thank u Question : [Re] Inquiry for the item from tho****I see. Can i come over to ur shop to take a look at the product before buying? If so, may i know where is your shop located at? Answer : [Re] Inquiry for the item from tho****hi, u can walk in to our store at 196 pandan loop 02-33 pantech business hub 128384. we are open mon to sat 9.30am to 5.30pm. please avoid 11am to 1.30pm. we are not open on sun and public holidays. please give us a call at 91707643 before coming down. thank u Hi, do you still have ge-a23? Answer : [Re] Inquiry for the item from tfi****hi, currently out of stock. thank u Question : [Re] Inquiry for the item from tfi****When will it be restocked? Answer : [Re] Inquiry for the item from tfi****hi, afraid new stock may not reach anytime soon as this is a customized design. may take up to 3 mths. thank u Answer : [Re] Inquiry for the item from che****Question : [Re] Inquiry for the item from che****Answer : [Re] Inquiry for the item from che****Question : [Re] Inquiry for the item from che****Hi, Do u still have the GE-L model? Answer : [Re] Inquiry for the item from mic****hi, nope. we do not have GE-L model anymore. thank u Answer : [Re] Inquiry for the item from 236****Hi for GE G09, is the fabric washable ? Can use own car seat belt? Answer : [Re] Inquiry for the item from loh****hi, the fabric can remove to wash. will required some tactic to remove and put it back after wash. so we will recommend surface cleaning instead. own seatbelt is required to install the carseat in the car. thank u Question : [Re] Inquiry for the item from loh****Tks for the reply. Are u delivering today? We need it quite urgently. Answer : [Re] Inquiry for the item from loh****hi, item will be shipped out today. delivery will starts tml onwards. thank u Can this seat be used for grab/ gojek cars for infants ? They refuse to take infants without the car seat or booster as per the law. My son us 1 month old, which model should I buy? Answer : [Re] Inquiry for the item from pra****hi, for 1 month old we recommend GE-A23 or GE-B55. GE-A23 is a infant basket which act like a carseat and is more portable. as for GE-B55 its a newborn Carseat which comes with recline position. GE-B55 is more suitable for installing in car for long term. thank you. Will GE-E14 be restocked? Answer : [Re] Inquiry for the item from qw.****hi, we are not restocking that colour any time soon. thank you. Can the infant car seat be attached on the stroller? Answer : [Re] Inquiry for the item from pen****hi for our infant car seat cannot attach to stroller. thank you Question : [Re] Inquiry for the item from pen****Answer : [Re] Inquiry for the item from pen****hi you are welcome. thank you GE B55 no more navy Color?? Answer : [Re] Inquiry for the item from Win****hi, we are not restocking that colour any time soon. thank you. Item delivered but the whole seat will tilt and fall backwards. Does not stand on its own. Is it a defect, pls urgently advise. Answer : [Re] Inquiry for the item from ade****Question : [Re] Inquiry for the item from ade****hi, contacted via hp. thank you. Dear Seller, For product GE-G09, can the backrest be reclined according to the car seat? or is the angle fixed? Thanks. Answer : [Re] Inquiry for the item from sil****Also, for the same product, can the shoulder harness be adjustable to different heights? need advise, thanks.
Question : [Re] Inquiry for the item from sil****hi, For our GE-G09 car seat cannot be reclined but the back rest can be removed in future to use as a booster seat. for the shoulder harness it can be adjust in 3 different heights. thank you. Answer : [Re] Inquiry for the item from sil****Hi there, do you have any toddler seats (up to 36kg) which backrests can be reclined?
Question : [Re] Inquiry for the item from sil****hi, nope. up to 36kg ones cannot reclined. thank u Answer : [Re] Inquiry for the item from sil****Got demo sets at your shop? I would like to take a look before purchase. Question : [Re] Inquiry for the item from sil****hi yes you can take a look at our warehouse located at
196, pandan loop pantech business hub. #02-33 singapore 128384. our operation hours is monday to saturday 9.30am-11am and 1.30pm-5.30pm. please help to avoid 11am-1.30pm. please help to contact us at 9170 7643 before coming. thank you.
Answer : [Re] Inquiry for the item from nor****Hi seller, for 2-3 years old, which model the sitting angle can adjust? Answer : [Re] Inquiry for the item from jim****hi, only ge-b55 can adjust. the rest of the backing cannot be adjust. thank u Hi may I ask is GE-E11 available? Is it possible to deliver item and receive by Thur(13jun) as we need to use it on Friday. Thank you Answer : [Re] Inquiry related delivery from kit****hi, GE-E11 is instock. u can place an order asap so we can ship out soon and u can receive it by thurs. alternatively u can also walk in to pick up the carseat. thank u Hi, if i were to order either 11 or 09 model, can i collect this thurs or friday? Answer : [Re] Inquiry related delivery from fai****hi yes u can collect on either one of this days. thank u Answer : [Re] Inquiry related delivery from lwd****Can I order and do a self collect? Answer : [Re] Inquiry related delivery from kes****Question : [Re] Inquiry related delivery from kes****Answer : [Re] Inquiry related delivery from kes****hi, u are welcome. thank u I would like to order 2 (9months to 12 years old). If i opt for self collect, can i collect these by 17 May or must i wait till 26 May? Answer : [Re] Inquiry for the item from tky****hi, stocks will only here end of may. so currently we do not have any stocks at the moment. thank u Hi, can GE-A23 and GE-G09 be placed in the center seat (with 3-point seat belt)? Answer : [Re] Inquiry for the item from sea****hi, all carseats are not suitable to put in the middle. it has to be either behind the driver seat or behind the passenger seat for safety purpose. thank u Hi, for GE-A23 and GE-G09 when is the earliest available date for self-collection? Answer : [Re] Inquiry related delivery from sea****hi, GE-A23 we have it available in stock but not for GE-G09. GE-G09 estimated to reach end of may. thank u I just ordered Ge-G 09 $66. Can i collect today if self collect at shop? Answer : [Re] Inquiry for the item from gar****I just ordered Ge-G 09 $66. Can i collect today if self collect at shop? Question : [Re] Inquiry for the item from gar****hi, for this item is under pre-order. we are waiting for the shipment to arrived. thank you. Will GE-L08 be in stock? Thanks Answer : [Re] Inquiry for the item from ssp****hi we are not restocking this series any time soon. thank you. Hi seller, will there be any stock for d11? Answer : [Re] Inquiry for the item from joj****Question : [Re] Inquiry for the item from joj****hi, we wont be restocking GE-D12 anymore. thank u Hello, can I check if I order now can I collect tomorrow? Answer : [Re] Inquiry related delivery from han****hi yes you can self collect. please contact us at 9170 7643 on which design you are looking at and would like to self collect tmr. thank you. Hi, will you be restocking GE-E11? And may I know can GE-G09 be converter to booster seat? Answer : [Re] Inquiry for the item from chr****hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. yes GE-E09 can convert to booster seat. thank u i like to order GE L08. when is the stock arriving Answer : [Re] Inquiry for the item from mic****hi, afraid not restocking soon. thank u Hi seller,
Is there anymore DE-D12 stock available? If not when is it coming in?
Thank you,
Eileen Answer : [Re] Inquiry for the item from lim****hi, we are not restocking that series any more. thank you. Hi. When will gl08 restock? Answer : [Re] Inquiry for the item from Jin****hi, not anytime soon. thank u Answer : [Re] Inquiry for the item from joc****Hi, anymore stock for GE-L08? Saw in the picture but did not see the choice. Thanks. Answer : [Re] Inquiry from joe****hi, GE-L08 is currently out of stock. will not be restocking soon. thank u Answer : [Re] Inquiry for the item from Shr****hi, please advise if u are referring to installing the carseat in the van or u are referring to collecting the car seat and if it can fit into a van. thank u Hi seller, when can i recieve item if i place order today Answer : [Re] Inquiry for the item from sim****hi, qxpress takes 2-4 working days to deliver. thank u Question : [Re] Inquiry for the item from sim****Hi my cart number 124893776. Could you pls help send out item asap as i need item urgently thank u Answer : [Re] Inquiry for the item from sim****hi, already shipped out. thank u Hi I purchased GE-l11 sometimes ago and took out the padded backpad. I now want to put it back but not sure how to put the seat belt properly. Can you kindly advise? Answer : [Re] Inquiry for the item from bth****hi, it is very hard to explain over text. would u like to bring it back to our office to have our staff help u put in back? thank u Gee 11 and 9 is it can detach to become booster seat? Answer : [Re] Inquiry for the item from cha****hi yes it can be detach. thank you hi, up to 12 years old car seat, when will have stock? Answer : [Re] Inquiry for the item from smi****hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. thank u
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 - wet bag Baby waterproof diaper / swimming bag wetbag wetbags
- Item Q&A
| How many diapers can a size S / L/ XL hold? Can the bag be use for adult diaper ? Tks Answer : [Re] Inquiry for the item from krystalhi, depends on how big the diaper is. if is for adult diaper S size might be abit small. tq Hi, you have given me the wrong design. I order WB-G 18 and you gave me WB-G 16 instead.
How to return/exchange? Answer : [Re] Inquiry related return and exchange from fangshiyihi, so sorry abt it. do keep this as complimentary and we will resend another piece of replacement for u. tq Question : [Re] Inquiry related return and exchange from fangshiyiHi awaiting the replacement. Thanks Answer : [Re] Inquiry related return and exchange from fangshiyihi, item have been shipped out. do allow some time for singpost to deliver the item to u. tq Answer : [Re] Inquiry for the item from cheryl_105Answer : [Re] Inquiry for the item from shirlintan1Answer : [Re] Inquiry related return and exchange from joanne315Question : [Re] Inquiry related return and exchange from joanne315Answer : [Re] Inquiry related return and exchange from joanne315When is your WB-G designs have stocks for Large sizes. Tks. Answer : [Re] Inquiry for the item from joannatanllhi, we have already updated the stock and is ready for purchase. tq Hi, may I know when will you be restocking WB-F 01 double zip? Thanks. Answer : [Re] Inquiry for the item from LynnTanhi, not restocking soon. tq Hi B@B,
Will you be restocking the owl design WB-G: 6 for L n XL?
Thank you! Answer : [Re] Inquiry for the item from TsumSorry I mean WB-G: 7 for L size. Thank you! Question : [Re] Inquiry for the item from Tsumhi,, we have update the inventory and is ready for purchase. tq Answer : [Re] Inquiry for the item from buyingthings1024Hi do you ship to USA with tracking? Answer : [Re] Inquiry related delivery from Johi, we do not ship internationally. tq Answer : [Re] Inquiry for the item from AppleAnswer : [Re] Inquiry for the item from hopnnylacAnswer : [Re] Inquiry related delivery from loh.catherineAnswer : [Re] Inquiry related delivery from 233****Hi , May i know what is the material made of? looks soft Answer : [Re] Inquiry for the item from chi****hi, so sorry we are unsure what material used to make this wetbag. but the wetbag is soft and smooth, waterproof too. than kyou. Hi, i will like to order cloth diaper and the baby spiderman shoes. When will it reach under qprime shipping? What is the use of a cloth diaper? Answer : [Re] Inquiry related delivery from mab****hi, item will be shipped out on the next working day. it will takes 2-4 working days to deliver. cloth diaper works pretty much the same as those disposable ones just that it can be washed and resued it again. thank u Answer : [Re] Inquiry for the item from ahw****Hello, may i know if there'll be a restock for design: WB-H 18 (all sizes)? The design is soo cute! Am very keen to get it. Answer : [Re] Inquiry for the item from fer****hi, afraid not anytime soon. thank u Answer : [Re] Inquiry for the item from fat****Answer : [Re] Inquiry for the item from chu****Answer : [Re] Inquiry related delivery from iam****Is there a limit to the number of bags that I can order in the Group Buy? I wanted to buy 32 bags but when I clicked on the "Group Buy" button, there was an message that says "You have 30 items:. Answer : [Re] Inquiry for the item from yew****hi, you can add it to your shipping cart. and adjust the qty from there. thankyou. Question : [Re] Inquiry for the item from yew****The problem is I can't proceed to add to the cart after the message appears. Answer : [Re] Inquiry for the item from yew****hi, please follow the steps below
1st step - select the series > select the design > select the size. 2nd step - adjust the qty you need (please note that during step 1 when selecting the size, you can see how many qty we left. please ensure the qty you need does not exceed the qty showing) 3rd step - after adjusting the qty, click group buy.
thank you. Hi will wh18 be in stock soon? Answer : [Re] Inquiry for the item from she****hi, so sorry we are unable to advice on the restocking period due to manufacturer is from overseas. thank you and sorry for the inconvenience caused. Hi, when are you restocking for WB-G:06 L and XL? Answer : [Re] Inquiry for the item from cho****hi, so sorry we are unable to advice on the restocking period due to manufacturer is from overseas. thank you and sorry for the inconvenience caused. Hi, when will you be restocking for the WB-Z series? Answer : [Re] Inquiry for the item from cho****hi, so sorry we are unable to advice on the restocking period due to manufacturer is from overseas. thank you and sorry for the inconvenience caused. Answer : [Re] Inquiry from min****Hi sellet may I know if you restocking the mini size bags? Answer : [Re] Inquiry for the item from bab****hi, yes we will be restocking the mini size but afraid new stocks not reaching anytime soon. thank u Answer : [Re] Inquiry for the item from tri****Question : [Re] Inquiry for the item from tri****Answer : [Re] Inquiry for the item from tri****Which size can fit 3 sets of romper? Answer : [Re] Inquiry for the item from mii****hi, it depends on the size and the way you fold. we do have measurement for each series. thankyou. About restock for the smallest size? Answer : [Re] Inquiry for the item from mom****hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thankyou. Can self coked today ? Where are you located ? Answer : [Re] Inquiry for the item from Sha****Question : [Re] Inquiry for the item from Sha****hi, for store pick up we are located at 196, pandan loop (pantech biz hub) #02-33 , singapore 124384. Our operating hours is monday - saturday , 9.30am - 11am and 1.30pm - 5.30pm. do give us a call at 9170 7643 (Joy) before coming to check for stock availability. thank you Hi, able to self-collect the items after ordering? Answer : [Re] Inquiry related delivery from ost****hi you can purchase the item and drop us your order number at 9170 7643 via whats app or normal msg. stating you wanted to self collect. you can also add a memo before checking out saying you wanted to self collect. thank you Hi seller
Would there be any restock or Wbb03 XL soon? Would like to order 13pcs Answer : [Re] Inquiry for the item from lis****hi, restocking period take 5-6 weeks time. we cant confirm until the stock arrived at our warehouse as this item is customize. supplier might change the design any time. thank you and sorry for any inconvenience caused. Answer : [Re] Inquiry related delivery from Cla****Question : [Re] Inquiry related delivery from Cla****Answer : [Re] Inquiry related delivery from Cla****Question : [Re] Inquiry related delivery from Cla****Answer : [Re] Inquiry related delivery from Cla****Question : [Re] Inquiry related delivery from Cla****Answer : [Re] Inquiry related delivery from Cla****Question : [Re] Inquiry related delivery from Cla****Answer : [Re] Inquiry related delivery from Cla****Hi
Wb-b02 any restock would like to purchase more. Tq Answer : [Re] Inquiry for the item from chr****hi, afraid not anytime soon. thank u Question : [Re] Inquiry for the item from chr****Answer : [Re] Inquiry for the item from chr****hi, u are welcome. thank u Answer : [Re] Inquiry for the item from hui****Hi, what is the difference between cloth diaper & swim diaper? Answer : [Re] Inquiry for the item from ste****hi, cloth diaper when u used it with the diaper insert it can absorb pee but swim diaper is mainly used for swimming not suitable to hold pee as it does not have a slot to put the diaper insert. thank u Are u bringing in more stock for wba08 construction vehicles? Large size. Thanks Answer : [Re] Inquiry for the item from end****hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. thank u Answer : [Re] Inquiry for the item from 262****Answer : [Re] Inquiry for the item from par****Answer : [Re] Inquiry for the item from blu****Answer : [Re] Inquiry for the item from acm****Hi, take how long for delivery? Answer : [Re] Inquiry related delivery from ell****hi, normal mail takes at least 3 working days without tracking. qxpress takes 2-4 working days with tracking. qxquick can do same day delivery if the slot is available. thank u Answer : [Re] Inquiry for the item from mel****Hi seller, will WB-D 05 design be in stock anytime soon? Answer : [Re] Inquiry for the item from tec****hi, restocking period take 4-5 weeks time. thank you. Answer : [Re] Inquiry related delivery from cha****Question : [Re] Inquiry related delivery from cha****Answer : [Re] Inquiry for the item from aud****Question : [Re] Inquiry for the item from aud****Answer : [Re] Inquiry for the item from aud****Answer : [Re] Inquiry related delivery from 238****Hello seller. I am still waiting for your reply. I had sent u message since 20th september. I had order 16 pieces of wetbag. But u only delivered 4 pieces. Where is the remaining pieces. Answer : [Re] Inquiry for the item from qin****hi, contacted via hp. thank you. Answer : [Re] Inquiry for the item from Leo****Question : [Re] Inquiry for the item from Leo****Answer : [Re] Inquiry for the item from Leo****Hi seller, i've placed order in Aug but until now my status is always "shipping requested". May i know when will my item be delivered??? Answer : [Re] Inquiry for the item from hsm****hi, stocks have just arrived. we will shipped out asap. thank u
Hi, will there be restock for WB-B 15? If so, when will it be restocked? Thanks. Answer : [Re] Inquiry for the item from yua****hi, so sorry but we might not be able to restock some of the previous designs. thank you When will WB-C 08 stock comes in? Answer : [Re] Inquiry for the item from sep****hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you.
Question : [Re] Inquiry for the item from sep****Can u let me know when stock is in? Answer : [Re] Inquiry for the item from sep****hi, kindly please keep a look out on the listing coz we will update the inventory once stocks arrival is confirmed. thank you Hi,
For the wet bag, is it possible to put name on it? Answer : [Re] Inquiry for the item from ama****hi, so sorry we dont do customization of name. thank u Answer : [Re] Inquiry for the item from rj_****Hello, is there any XL available? Any design. Thanks Answer : [Re] Inquiry for the item from acy****hi, XL size only left with the pink owl design limited pieces left. thank u Hi,how do you advise to wash the bags? can machine wash? thanks Answer : [Re] Inquiry for the item from eri****hi, put inside the washing net and wash. and dry under the sun. thank you. hello, if i buy today, estimate when can i receive? Answer : [Re] Inquiry related delivery from sas****hi, qxpress takes 2-4 working days exclude weekends and public holiday. thank u Hi seller
WB-C XL size when will you restock Answer : [Re] Inquiry for the item from eje****hi, WBC series does not comes in XL size. thank u Answer : [Re] Inquiry for the item from tri****Question : [Re] Inquiry for the item from tri****Answer : [Re] Inquiry for the item from tri****Question : [Re] Inquiry for the item from tri****Answer : [Re] Inquiry for the item from tri****Question : [Re] Inquiry for the item from tri****Answer : [Re] Inquiry for the item from tri****Answer : [Re] Inquiry related delivery from lar****Question : [Re] Inquiry related delivery from lar****Answer : [Re] Inquiry related delivery from lar****Answer : [Re] Inquiry from kin****Question : [Re] Inquiry from kin****Answer : [Re] Inquiry from kin****Hi are all the items ready to ship only on 31st July? We are looking to get a swim diaper and wet bag Answer : [Re] Inquiry related delivery from rae****hi, only the WB-C shipping out after 31 jul. the rest are all ready stocks can ship out anytime. thank u May I know the item WB-C shipping on 31 July, when will I receive if I’m place order today? Answer : [Re] Inquiry for the item from sen****hi, item is on pre order for WB-C. will only shipped out after 31 jul. thank u Hi Seller,
May I know when is the item WB-B7 XL in stock?
Thanks Cindy Answer : [Re] Inquiry for the item from 021****hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. thank u Question : [Re] Inquiry for the item from 021****Answer : [Re] Inquiry for the item from 021****hi, u are welcome. thank u Answer : [Re] Inquiry for the item from may****Answer : [Re] Inquiry from jas****Hi can I washing machine wash the bags daily? What is the maximum temperature ? Can I wash at 40 deg? Answer : [Re] Inquiry for the item from liy****hi, we will advise to slightly soak and handwash it. not advisable to machine wash as too high temperature may damaged the waterproofing inside the bag. thank u Answer : [Re] Inquiry for the item from zan****Answer : [Re] Inquiry for the item from mjt****Answer : [Re] Inquiry for the item from jni****Hi, may I know how long does the delivery of the items take? Answer : [Re] Inquiry related delivery from yan****hi, normal mail takes at least 3 working days without tracking number. qxpress takes 2-4 working days with tracking number. thank u Hi Seller, will u bring in more different print? Answer : [Re] Inquiry for the item from yvo****hi, we are unable to advice on this as this design are depend on the supplier. thank you. Question : [Re] Inquiry for the item from yvo****Answer : [Re] Inquiry for the item from yvo****hi, thank you and sorry for any inconvenience caused. Question : [Re] Inquiry for the item from yvo****Answer : [Re] Inquiry for the item from yvo****Hi seller I just purchase WB -A 15 (green camo print) small. When will the medium and large have stock? Would like to purchase them. Thanks! Answer : [Re] Inquiry for the item from rac****hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you.
Hi, can i check if you'll be reatocking WB-C series? Answer : [Re] Inquiry for the item from tha****hi, not anytime soon. thank u Question : [Re] Inquiry for the item from tha****Answer : [Re] Inquiry for the item from tha****hi, so sorry abt it. the stocks just arrived and they are called WB-D now. thank u Hi seller, any chance WB-A-11 (grey dino) restock anytime soon? I'm intended to purchase all 3 sizes for that design. please advise Thank You Answer : [Re] Inquiry for the item from erl****hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. thank u Hi I place a wrong order. I should be ordering WB-A design 4 instead of WB-B design 4
Can I have an exchange? Total 16 PCs. Answer : [Re] Inquiry related return and exchange from jas****hi, u can bring it down to our office to do an exchange and to top up the price difference. we are located at 196 pandan loop #02-33 pantech business hub s128384. mon to sat 9.30am to 11am 1.30pm to 5.30pm. please give us a call at 91707643 before coming down. thank u Hi,
Why is shipping still chargeable for orders above $35?
Please advise. TIA. Answer : [Re] Inquiry related delivery from gin****hi, please help to provide us your cart number as system shown that you do not have any buying history with us. do take note that for the $35 free shipping, you must check out with normal mail. thank you Answer : [Re] Inquiry from Lim****Question : [Re] Inquiry from Lim****Answer : [Re] Inquiry from Lim****Question : [Re] Inquiry from Lim****Answer : [Re] Inquiry from Lim****Hello seller, my items are still not here yet. Answer : [Re] Inquiry related delivery from yan****hi many apologies, as it has been some time most likely singpost lost the item already. Kindly help to file for non-receipt claim through qoo10 and we will refund u. We would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding. Order no. 291953119 - 291953121 Hi I just realised that I had forgotten to write down my unit no. Did u write down the return address on the parcels? Answer : [Re] Inquiry related delivery from 261****hi, replied via hp. thank u Answer : [Re] Inquiry for the item from tn_****May I know when u will restock XL size? Answer : [Re] Inquiry for the item from moc****hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. thank u Answer : [Re] Inquiry for the item from Sze****Hi seller- may I know are you planning to restock WBC 09 series. Thanks Answer : [Re] Inquiry for the item from chi****Hi seller- can you check and let me know shipping date? Thanks Question : [Re] Inquiry for the item from chi****hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. we have already shipped out the item on 7 mar. thank u When will WB-A 05 L size be restocked? Answer : [Re] Inquiry for the item from ko.****hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. thank u Answer : [Re] Inquiry for the item from yue****Question : [Re] Inquiry for the item from yue****Answer : [Re] Inquiry for the item from yue****Answer : [Re] Inquiry for the item from lin****Answer : [Re] Inquiry related delivery from mic****Can L size fit 2 sets of kids clothes plus 1 towel for Kindergarten use? Answer : [Re] Inquiry for the item from zin****hi, may not fit. might be too small. u may consider the xl size instead. thank u Answer : [Re] Inquiry for the item from dog****Answer : [Re] Inquiry related return and exchange from ali****Question : [Re] Inquiry related return and exchange from ali****Answer : [Re] Inquiry related return and exchange from ali****Question : [Re] Inquiry related return and exchange from ali****Hi will MCE series be restocked in 02 purple or 03 dark blue? Answer : [Re] Inquiry for the item from pii****hi, u can find them in this listing below. thank u
https://www.qoo10.sg/item/UPDATED-BRAND-BAB-DOUBLE-ZIPPED-BABY-WATERPROOF-DIAPER-WET-BAG/646965245 Hi
Any restock for MC-B design 19? Answer : [Re] Inquiry for the item from k_e****hi, those are customize item. we are not able to advise when MC-B design 19 will restock. thank u
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - Baby bed guard/ Child Bed Rail Fence bumper cot safety Children / Maternity/
- Item Q&A
| Answer : [Re] Inquiry for the item from luvbrendaAnswer : [Re] Inquiry for the item from luvbrendaAnswer : [Re] Inquiry for the item from hajHi!
Any restock for KDE 1.8m in green? Answer : [Re] Inquiry for the item from jas_lyyhi, afraid not restocking anytime soon. tq Hi, do you sell only the bed rail sheet? I purchased the item one years ago and I am thinking of changing to a new sheet Answer : [Re] Inquiry from Gordon89_chewhi, we do not sell the sheet alone. tq hi, when will you restock to happy grey street? Answer : [Re] Inquiry for the item from LexHi. Can the delivery timing after 5pm? And can know the exact date? As I have not move in to my new house yet. Answer : [Re] Inquiry related delivery from chewshirley91hi, we are not able to provide the exact date as we do not do delivery ourselves. but u can leave a note for the deliveryman to leave the parcel in the riser if needed. tq Question : [Re] Inquiry related delivery from chewshirley91Can it be like after 4pm for delivery? Answer : [Re] Inquiry related delivery from chewshirley91hi, u can leave a note so qxpress will take note. they might give a call before delivery as well. tq Hi, I have a queen sized bed and the frame height is 30cm. What is the difference between KDE and To Happy? I need 2 x long size and 1 x short size. What is your recommendation and if there is stock available? Answer : [Re] Inquiry for the item from Qquinnhi, both are vertical drop down design. but for kde the max height is 80cm and kde os 92cm. u may wan to measure the longer side and the shorte side of the bed before purchase. cos some country the size of the mattress varied. tq Hi,when will you restock for 1.8m blue whale? Answer : [Re] Inquiry for the item from yyp_winterHi can I check if this can work for platform beds? Answer : [Re] Inquiry for the item from hapinasu55hi yes it can work on platfrom beds but the sturdy of the rail will depends on how heavy the mattress is.t q When will the KDE Bed Rail Green colour 1.8m be restocked? Answer : [Re] Inquiry for the item from randomized360hi, we have edit the inventory and is ready for purchase. tq Question : [Re] Inquiry for the item from randomized360Thanks! Will it also include the L-shape joint to connect the 1.8m and 1.5m rails? Answer : [Re] Inquiry for the item from randomized360hi, only the 1.8 ones have the joint connector. 1.5 set do not have it. tq Hi, may I know if all designs bed guard can be lowered down? Answer : [Re] Inquiry for the item from lc_ong83hi all can lowered down. only rabbit bel design is swing outward. tq Answer : [Re] Inquiry for the item from shemkohQuestion : [Re] Inquiry for the item from shemkohAnswer : [Re] Inquiry for the item from shemkohHi. Is this stable enough if I buy 3 sides? Do I need to drill? And what if one of the side is 193cm.. should I buy 200cm or 180cm? Answer : [Re] Inquiry for the item from d.kristinhi, the longest rail we have is 1.8m. we do not carry 2m. drilling is not required if your mattress is heavy enough. tq Question : [Re] Inquiry for the item from d.kristinBut if my length is 193. Should I purchase 1.8m? Or should I purchase longer ? Answer : [Re] Inquiry for the item from d.kristinhi yes 1.8m is more den enough. tq Hi, is the guard sturdy for super single bed on the floor with one sided only? Answer : [Re] Inquiry for the item from cool_moominhi the sturdiness depends on the thickness of the mattress. tq Hello, Can this be used and install at only one single side? Answer : [Re] Inquiry for the item from nnaz28hi yes it can be use for single side use. tq Hi
I lost the instruction manual to assemble the rails. Can u email me a copy the soonest please.
Mine is the King sized rails. Answer : [Re] Inquiry from nghuili1 order is only for 1 panel? Answer : [Re] Inquiry for the item from ethanlohhi, yes. price is for single side. tq I’m looking for 2 pieces 1.8m Too Happy grey sheets and 1 piece 1.5m Too Happy grey sheet. Please let me know if you’ve ready stock? Thank you! Answer : [Re] Inquiry for the item from Jackyhi, 1.8 for grey street is sold out. tq When is your new stock *to happy* coming to you? Answer : [Re] Inquiry for the item from meg_riennehi, afraid not restock so soon. tq Answer : [Re] Inquiry for the item from jingyuuuQuestion : [Re] Inquiry for the item from jingyuuuAnswer : [Re] Inquiry for the item from jingyuuuHi, i have place order for the item with your sister company. Could you kindly expedite the delivery for us as we need urgently pls? Thanks! Answer : [Re] Inquiry related delivery from sherrytmjhi, items will be shipped out today. tq Question : [Re] Inquiry related delivery from sherrytmjAnswer : [Re] Inquiry related delivery from sherrytmjHi, my order was delivered wrongly. I ordered blue whale design but it came pink rabbit. My house have two of 1.8m blue whale design so we want blue whale 1.5m design to complete a set. Could we just get the blue whale cloth to exchange? Because we have set up the pole and structure then we found out the cloth has wrong design. Pls advise. Thanks Question : [Re] Inquiry related delivery from sherrytmjAnswer : [Re] Inquiry related delivery from sherrytmjhi, we will resend the replacement sleeves for u and will enclosed a postage paid envelope for u to send back the wrong ones to us. tq Hi, my bed is a fabric covered storage+drawer bed, with a 33cm super king mattress (200×190). Which bed guard can I buy? I see Rabbit Bel supports upto 32cm mattress. But KDE is not shown what mattress thickness it can be used to. Also, can Rabbit Bel be operated with one hand? Answer : [Re] Inquiry for the item from rachelryuhihi, for the KDE is around 79-80cm height. minus your 33cm height bed, its around 46cm height. afraid your children may fall off if they stand up. this item need to be used with adult supervision.
for rabbitbel can be operate with 1 person, you just need to press the button to fold slight abit, and go to another end to unlock and fold fully. thank you. Question : [Re] Inquiry for the item from rachelryuhiUh oh sold out.. when will it be restocked? Based on your previous advice for my bed, I should buy Rabbit Bel right? Answer : [Re] Inquiry for the item from rachelryuhihi, actually most of the rails can be used. but if u prefer 1 hand operation den u can consider rabbit bel. u can purchase from our sister store. this is the direct link to the item. tq
https://www.qoo10.sg/item/BABY-BED-GUARD-CHILD-BED-RAIL-FENCE-BUMPER-COT-SAFETY-CHILDREN/681316288 Question : [Re] Inquiry for the item from rachelryuhiThanks for the link. How is Rabit Bel adjusted? The folding you mentioned earlier is the same way as KDE& To Happy? Do I need any space next to my bed to fold the guard? There's something right next to my bed. Or this case better to choose To Happy? My priority is one hand operation but of course I need to let go of it if I can't fold the guard... Answer : [Re] Inquiry for the item from rachelryuhihi if u have a side table beside your bed, the vertical drop type would be more suitable. cos u do not need to have space allowance. rabbit bel is swing outward type. tq Hi, may I check if this is suitable for custom made bed frame with fixed side table at each side. Thanks in advance Answer : [Re] Inquiry for the item from sunny_shan_shanhi, yes but u may need to consider the vertical drop down type so when u release the rail down it does not hit the side table. thank u Answer : [Re] Inquiry for the item from wlixianAnswer : [Re] Inquiry for the item from sharonlbtHi may I know the difference between too happy and kde? My baby is 11 months and rolled off the bed recently so I really need a bed guard to keep her safe while she sleeps Answer : [Re] Inquiry for the item from pearlyntanjqhi, the only differents for both series is the maximum height and the printing of the netting. thank you. Answer : [Re] Inquiry for the item from sh3rrielsyQuestion : [Re] Inquiry for the item from sh3rrielsyAnswer : [Re] Inquiry for the item from sh3rrielsyQuestion : [Re] Inquiry for the item from sh3rrielsyHi wat is the height got kde? Answer : [Re] Inquiry for the item from Christinepokhi, please help to see attachment. thank you Answer : [Re] Inquiry for the item from shertianHi My bed is 90 by 200 cm. I need to cover all 4 sides. So how do I select? All your dimensions is minimum 1.2m. So there is not one for the 90cm side? Thanks. Answer : [Re] Inquiry for the item from han****hi for the 200cm side you can choose 1.8m. for the 90cm side we do not have any rail that is suitable. thank you. Hi how long does the delivery takes? Answer : [Re] Inquiry related delivery from Fer****hi item will be shipped out on next working day. for qxpress delivery guide line is 2-3 working day. thank you Hi, may i know what size i should buy.. Because i just buy a single bed for my kid.. Thank you so much Answer : [Re] Inquiry for the item from wen****hi please help to see attachment. just a gentle reminder for you that the price stated is for 1 side. and we do not carry any 0.9m length. thank you Hi, for single bed, what size to choose to cover the edge of bed? Answer : [Re] Inquiry for the item from gre****hi please help to see attachment. thank you Hi my mattress is 40cm will it be able to fit in? Answer : [Re] Inquiry for the item from Chr****hi, do you mean 40cm thickness for your mattress. thank you Hi, if I only want to fence up one side, is the bed guard sturdy? Cuz it will not be connected to any other things. Thanks. Answer : [Re] Inquiry for the item from ade****hi so long your bed is thick enough to hold down the mattress. it should be fine. thank you. Hi price is for one side? Answer : [Re] Inquiry for the item from Chr****I have a queen's size bed. If I wanna buy baby pro. What length should I buy? Question : [Re] Inquiry for the item from Chr****hi please see attachment. and price is for 1 side. thank you hello, can u please help me out in letting me know whats the diff between second gen & third gen? is third gen ones also vertical lift? look forward! Answer : [Re] Inquiry for the item from zix****hi the 2nd gen and 3rd gen is just a coding for us to label our item. difference series have difference height. some is vertical lift and some are foldable. thank you. When will stocks for KDE 1.8m be available again? Thank you Answer : [Re] Inquiry for the item from agn****hi, restocking period take 3-4 weeks time. we cant confirm with you until the stock arrived, thank you When will stocks for 1.5m in baby gift pro arrive? I am looking for pink colour Answer : [Re] Inquiry for the item from 4u.****hi, so sorry we are not restocking this series any time soon thank you. Hi, is the price for 1 piece or? Answer : [Re] Inquiry for the item from ada****hi, price is for 1 side of the rail. thank u I want to fence up my entire queen size bed . How should I order ? Answer : [Re] Inquiry for the item from may****hi please help to check attachment. please note that price is for 1 qty. thankyou My sofa bed is 1.88 length and 1.4 m width and 10cm thick mattress . Should I choose the 1.8 sizing ? Answer : [Re] Inquiry for the item from may****hi yes. u can choose 1.8m. thank u Answer : [Re] Inquiry for the item from 235****Answer : [Re] Inquiry related delivery from sta****Hi. What i need for a queen size bed? Izzit 2x1.8 and 1x1.5? Thx Answer : [Re] Inquiry for the item from dom****hi yes. u will need to measure if 1.8m might be too long. cos some country the longer side of the queen size might be slightly shorter den 1.8m. thank u Hi. When will "To Happy" pink rabbit be restocked? Looking to get 3. Answer : [Re] Inquiry for the item from zon****hi, afraid not so soon. thank u Question : [Re] Inquiry for the item from zon****Answer : [Re] Inquiry for the item from zon****hi, u are welcome. thank u If I get another rail, does it come with the strap to secure with an existing? Answer : [Re] Inquiry for the item from mor****The 1st piece I bought do not come with fasteners Question : [Re] Inquiry for the item from mor****hi yes. please leave a memo that u need the fastener. thank u Answer : [Re] Inquiry for the item from mor****Hi, baby gift pro, 1.5m green. When will stock come in again? Question : [Re] Inquiry for the item from mor****hi, afraid not anytime soon. thank u Answer : [Re] Inquiry for the item from Cha****Question : [Re] Inquiry for the item from Cha****Answer : [Re] Inquiry for the item from Cha****When will To Happy Grey Street have stock? Answer : [Re] Inquiry for the item from lin****Or is there any recommendation for storage beds without indent Question : [Re] Inquiry for the item from lin****hi, most of the rails are suitable to use. just that if u need to take some stuff below the bed u will need to remove the rail first. thank u Answer : [Re] Inquiry for the item from lin****When will the to happy grey street be available? Question : [Re] Inquiry for the item from lin****hi, not anytime soon. thank u What size to get for Super single bed? Answer : [Re] Inquiry for the item from sha****hi, u can use 1.5 or 1.8m for the longer side of the bed. but we do not have rail suitable for the shorter side of the bed. thank u No size for Super single bed? Answer : [Re] Inquiry for the item from sha****hi, u can use 1.5 or 1.8m for the longer side of the bed. but we do not have rail suitable for the shorter side of the bed. thank u
Hi, can I check when will the grey street be restock?
For the baby pro it can also fit mattress height of 32cm? Which will be the most idea bed guard for mattress if height 32cm? Thanks Answer : [Re] Inquiry for the item from ber****hi yes it can fit. thank you Question : [Re] Inquiry for the item from ber****Ok thanks! When will the grey street be re- stock? Answer : [Re] Inquiry for the item from ber****hi, afraid not so soon. thank u I have a tall and strong baby (over 80cm under 18 months) who can push hard and climb up/wriggle out, so choosing between the 2 taller designs Baby Gift Pro and To Happy. Which one of these 2 designs has a stronger side attachment (will purchase 3 sides to make it more secure)? Asap reply appreciated, thank you. Answer : [Re] Inquiry for the item from cha****hi, u can consider baby gift pro. thank u Question : [Re] Inquiry for the item from cha****Answer : [Re] Inquiry for the item from cha****hi, u are welcome. thank u Answer : [Re] Inquiry for the item from lve****Question : [Re] Inquiry for the item from lve****Hi! Do you have any bedguard that is 1.2m in stock? Answer : [Re] Inquiry for the item from win****hi so sorry we do not have 1.2m available. thank u Hi seller, from all the bed guard designs - which one requires drilling to bedframe? Thank you Answer : [Re] Inquiry for the item from Sho****hi, non of them required drilling if your mattress is heavy enough to hold the rail down. thank u Does it work if the mattress is place on the floor? 40cm height mattress but no bed frame. So it’s on the floor. I only need 1 panel to block though. Can it be installed? Answer : [Re] Inquiry for the item from car****hi yes can. but u will need those vertical drop down series. thank u Answer : [Re] Inquiry for the item from luv****Question : [Re] Inquiry for the item from luv****Answer : [Re] Inquiry for the item from luv****Answer : [Re] Inquiry related delivery from xia****Question : [Re] Inquiry related delivery from xia****Answer : [Re] Inquiry related delivery from xia****Answer : [Re] Inquiry for the item from pei****Answer : [Re] Inquiry for the item from Cin****Question : [Re] Inquiry for the item from Cin****Hi if I order how long will it need to reach for delivery ? Answer : [Re] Inquiry for the item from sun****hi, delivery will takes 2-4 working days. thank u Question : [Re] Inquiry for the item from sun****So no per order right because I need it ASAP Answer : [Re] Inquiry for the item from sun****Hi this have stock don’t need to wait right ? I need ASAP if need to wait than I don’t want . ;) Question : [Re] Inquiry for the item from sun****Hi anyone there ?? Can pls reply my question thank you . Answer : [Re] Inquiry for the item from sun****Hi hi is anyone there ???? Question : [Re] Inquiry for the item from sun****hi, items are instock item. do note there will be no shipping on weekends. will ship out on next working day. thank u Answer : [Re] Inquiry for the item from eve****Answer : [Re] Inquiry for the item from ash****Question : [Re] Inquiry for the item from ash****Answer : [Re] Inquiry for the item from j_s****Hi Seller, may I know what is the length of the steel rod that is slotted under the bed? Which model is suitable for divan beds? I am concerned that my mattress alone may not be heavy enough to hold the bed guard down. Thanks. Answer : [Re] Inquiry for the item from Ran****hi, may we know how thick is your mattress? thank u Question : [Re] Inquiry for the item from Ran****The mattress is 19cm thick. Thank you. Answer : [Re] Inquiry for the item from Ran****hi, 19cm is fine. most designs are suitable. thank u hi.. is there any single bed 0.9m rail? Answer : [Re] Inquiry for the item from isa****hi, we do not carry the 0.9m type. thank u Answer : [Re] Inquiry for the item from rac****You mentioned that for length of 2m, select 1.8m. How will this fit? Answer : [Re] Inquiry for the item from Ama****hi, cos the rail is to put nearer to the leg area which means u need to shift it slighltly outwards. thank u Answer : [Re] Inquiry for the item from sha****Hello May I know what’s the difference between the 3 Brands Answer : [Re] Inquiry for the item from tan****hi, all the model works pretty much the same except for different height in product and they are vertical drop down design, for rabbit bel it is swing outward design. many prefer the drop down design as most customers have side table by the side of the bed, with veritcal drop down design u do not need to have extra space allowance to let the rail swing outward. thank u Answer : [Re] Inquiry for the item from dio****Question : [Re] Inquiry for the item from dio****Answer : [Re] Inquiry for the item from dio****Hi, when will KDE green stock come in? Answer : [Re] Inquiry for the item from car****hi, we are in mid of restocking. but unable to advise when the stocks will be here. thank u Hi, the product you delivered was only able to be installed at one side? Not the 4 sides? Answer : [Re] Inquiry for the item from War****hi, they are all sold as a single piece not in a set of 4. thank u Hi are you all still open for delivery ? Ready stock or pre order. How fast can the delivery be? Answer : [Re] Inquiry related delivery from Joa****hi, yes we are. items are ready stock. delivery will take 2-4 working days. thank u If I buy just one piece for one side of the bed, is it stable? Answer : [Re] Inquiry for the item from car****hi, stability will depends on the weight on the mattress. cos the mattress will hold the rail down. thank u Hi I have a thick mattress on the floor but no bedframe. Can still use this fence? If so which type do u recommend? Answer : [Re] Inquiry for the item from car****hi, if is on the floor type would highly recommend those drop down type like the KDE, To happy and Baby gift pro series. thank u Hi need to confirm the side for bed guard. Is 1.8 is standard as my bed is 1.9 x 1.5 and which model are better. Answer : [Re] Inquiry for the item from cho****hi, 1.8 is standard. can be use for the 1.9 side. thank u Answer : [Re] Inquiry for the item from ely****Pink rabbit is swing down type? Can I install only at one side of the bed? Answer : [Re] Inquiry for the item from can****hi, rabbit bel is the swing down type only the to happy, kde and baby gift pro is the drop down type. thank u Question : [Re] Inquiry for the item from can****If my bedframe is low.. After swing down.. Will it hit the floor? How many cm required for the bedframe height? Answer : [Re] Inquiry for the item from can****hi, if so we would highly recommend the drop down type instead. which u still can lower down but will not hit the ground. thank u Question : [Re] Inquiry for the item from can****If order today.. Are you able to deliver within next day? Answer : [Re] Inquiry for the item from can****hi, delivery will take 2-4 working days. thank u Answer : [Re] Inquiry for the item from ami****Answer : [Re] Inquiry for the item from liv****Answer : [Re] Inquiry for the item from lyn****Question : [Re] Inquiry for the item from lyn****Answer : [Re] Inquiry for the item from lyn****Hi
Need your kind advice.
I would like to order the KDE Pink bed guard for my girl's super single bed, i need all 3 sides.
Please advise what size should I order.
Many thanks! Answer : [Re] Inquiry for the item from sal****hi, unfortunately we do not have rail suitable for the shorter side. for the longer side of the bed u can use 1.5 or 1.8m. thank u Question : [Re] Inquiry for the item from sal****Hi, I have ordered 3 pcs of baby guard recently but they don't come with anything to attached the sides together (unlike the picture shown). Please kindly advise. Answer : [Re] Inquiry for the item from rac****hi, so sorry abt it our staff may have overlooked to put in the parts. we will resend the parts to u. thank u Question : [Re] Inquiry for the item from rac****Thanks. Do u need my order number or information from me? Answer : [Re] Inquiry for the item from rac****hi, need not. we have already shipped out for u. please keep a lookout in your mailbox over the next few days. thank u Question : [Re] Inquiry for the item from rac****Answer : [Re] Inquiry for the item from rac****hi, u are welcome. thank u If my king bed is 1.9m x 1.85m can still fit?? Answer : [Re] Inquiry for the item from ger****hi, u can purchase 1.8m for all the sides. thank u It is the price for 1 set with 3 pcs? Answer : [Re] Inquiry for the item from kat****hi, price is for 1 piece. thank u Answer : [Re] Inquiry for the item from non****Question : [Re] Inquiry for the item from non****Answer : [Re] Inquiry for the item from non****Answer : [Re] Inquiry for the item from thi****Answer : [Re] Inquiry for the item from liy****Question : [Re] Inquiry for the item from liy****Answer : [Re] Inquiry for the item from liy****Answer : [Re] Inquiry for the item from win****For baby gift pro, how high is the board?
I see the other elephant design wrote 75cm extra height. Is it same throughout? Answer : [Re] Inquiry for the item from win****hi, lowest is 70cm. highest is 100cm. thankyou Question : [Re] Inquiry for the item from win****I mean the height of the fence. Answer : [Re] Inquiry for the item from win****hi yes, its adjustable height. please refer to the picture attached. for other series wrote 75cm extra heigh is just a coding for us. thank you. Hi.. Can this be placed on the floor? To form a fencing around the playmat.. Answer : [Re] Inquiry for the item from lyn****hi, it cannot be as your place mat will not be heavy enough to hold down this rail. thankyou Hi, when will the KDE in green be available? Thank you Answer : [Re] Inquiry for the item from ali****hi, so sorry we are unable to advice on the restocking period due to manufacturer is from overseas. thank you and sorry for the inconvenience caused. Answer : [Re] Inquiry for the item from leo****Answer : [Re] Inquiry for the item from can****Question : [Re] Inquiry for the item from can****Answer : [Re] Inquiry for the item from can****Question : [Re] Inquiry for the item from can****Answer : [Re] Inquiry for the item from can****Question : [Re] Inquiry for the item from can****Answer : [Re] Inquiry for the item from can****Question : [Re] Inquiry for the item from can****Answer : [Re] Inquiry for the item from can****Question : [Re] Inquiry for the item from can****Answer : [Re] Inquiry for the item from can****Hi, may i ask the bed rail is swing down or push down? Answer : [Re] Inquiry for the item from Meo****hi for KDE and to happy series is drop down mechanism and for rabbitbel is swing down mechanism. thankyou. Hi, my child's mattress is 5cm thick. Which would you recommend and does not require drilling? Thanks. Answer : [Re] Inquiry for the item from cin****hi, we are afraid that the mattress is not thick enough to hold down the mattress. thank yuo.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - LCD Writing Board Tablet Pad Drawing toy kids toys Sketch Paperless Tracing Digital Notepad
- Item Q&A
| I just recd it and the delete button is not working. This is really a bad experience
Please get back to me asap.
96559255 Answer : [Re] Inquiry from Estherhhphi,to troubleshoot ,please help to turn the tablet over and see if the tablet is in screen lock mode. if is in the locked mode, when u write u will not be able to erase, u will need to unlock the tablet to erase. tq Question : [Re] Inquiry from EstherhhpTried cannot. Pls see video Answer : [Re] Inquiry from EstherhhpAnswer : [Re] Inquiry related delivery from aili_416Question : [Re] Inquiry related delivery from aili_416Answer : [Re] Inquiry related delivery from aili_416What batteries are this item using, what's the code of batteries. Answer : [Re] Inquiry for the item from nancyweealhi, code is CR2025. those round flat ones. tq Answer : [Re] Inquiry from qinxia80can it do partial erase on drawing on it? Answer : [Re] Inquiry for the item from elynhi, cant. it will be fully erased. tq does it have magnet behind as we would like to stick it on the fridge? Answer : [Re] Inquiry for the item from yvonne_ppshi, it does not have magnet at the back. tq Answer : [Re] Inquiry related delivery from kaylenewhen will 12 inch colourful b in stock? Answer : [Re] Inquiry for the item from tanhkivyAnswer : [Re] Inquiry for the item from tanhkivyhi, slightly smaller den A4. tq Hi seller, if i order the item today, when would i receive it? Answer : [Re] Inquiry related delivery from happylimshi, item will be shipped out the next working day. delivery will takes 2-4 working days. tq Answer : [Re] Inquiry related delivery from Anthony LeeHi may I know when is the colourful design coming in? Looking at 12 inch Answer : [Re] Inquiry for the item from roger23hi we are out left with few pcs of black for colourful and have already updated the inventory and is ready for purchase. tq Pls let me know when the colorful ones are in-stock. Interested to buy. Answer : [Re] Inquiry for the item from xannongQuestion : [Re] Inquiry for the item from xannongThe large size for colorful Answer : [Re] Inquiry for the item from xannonghi only left with black. tq Answer : [Re] Inquiry for the item from ValAnswer : [Re] Inquiry related delivery from elaine_teoh0314Answer : [Re] Inquiry related delivery from elaine_teoh0314Answer : [Re] Inquiry for the item from AdeHi pls advise the LCD pad above include the stylus? Also can we purchase only sleeves? Bec we have purchased 4pad yesterday. Kindly advise Answer : [Re] Inquiry for the item from Jeanteo2hi yes stylus is included. alternatively u can also add on extra stylus if needed. which size of sleeves are u looking at? tq Answer : [Re] Inquiry for the item from Ms TeoAnswer : [Re] Inquiry for the item from Ms TeoAnswer : [Re] Inquiry for the item from Ms TeoAnswer : [Re] Inquiry for the item from colleenlewQuestion : [Re] Inquiry for the item from colleenlewAnswer : [Re] Inquiry for the item from colleenlewIS there any stock for 12 colourful pink colour ? Answer : [Re] Inquiry for the item from andrew213hi, currently out of stock. tq No sleeve pouch for 12inch? Answer : [Re] Inquiry for the item from xannonghi, currently out of stock. tq Will there be more stock for 12" colourful pink colour ? Answer : [Re] Inquiry for the item from andrew213hi, we still have a few piece left and have already updated the inventory and ready for purchase. tq Hello seller,
My order 331855521 and 331855522 are missing add on sleeves. Please reply with advice on whether you will be sending them out or refunding me back the money. Answer : [Re] Inquiry related cancel and refund from tempo4morehi, so sorry abt it. our staff may have missed packing the sleeves for u. we will resend the sleeves for u . tq Question : [Re] Inquiry related cancel and refund from tempo4moreHello seller, I have yet to receive the missing sleeves. May I know if you have resent the missing items? Thanks. Answer : [Re] Inquiry related cancel and refund from tempo4morehi yes we have already send out via singpost normal mail. do give singpost abit of time to deliver. tq Answer : [Re] Inquiry for the item from paixsgHi! Do u have any 4.4” model? Urgently need one! Answer : [Re] Inquiry for the item from shajanellabelhi, so sorry we no longer carry the 4.4 inch model. tq Answer : [Re] Inquiry for the item from megaAnswer : [Re] Inquiry for the item from shizukattunAnswer : [Re] Inquiry for the item from wenhui2312Hi, if i order today/ tomorrow, will you be able to ship out same day as i will need to receive it by Tuesday... Answer : [Re] Inquiry related delivery from speihua117hi, if u purchase on weekends items will be shipped out on next working days. tq Question : [Re] Inquiry related delivery from speihua117Hi, already placed order yesterday :) Answer : [Re] Inquiry related delivery from speihua117Hi Seller,
Are the items available?
Thank you. Answer : [Re] Inquiry for the item from Sheilahi, yes there are available. items will be shipped out this evening. tq Answer : [Re] Inquiry for the item from AlvinAnswer : [Re] Inquiry for the item from EunAnswer : [Re] Inquiry related return and exchange from kzcmarkQuestion : [Re] Inquiry related return and exchange from kzcmarkAnswer : [Re] Inquiry related return and exchange from kzcmarkQuestion : [Re] Inquiry related return and exchange from kzcmarkAnswer : [Re] Inquiry related return and exchange from kzcmarkQuestion : [Re] Inquiry related return and exchange from kzcmarkIs the 12inch one also come out colourful words when I write on the it? Answer : [Re] Inquiry for the item from yiyuan_84hi, if u choose the colourful series the words will turn out colourful when u start writing on it. tq Answer : [Re] Inquiry for the item from chuaauAnswer : [Re] Inquiry for the item from chuaauQuestion : [Re] Inquiry for the item from chuaauAnswer : [Re] Inquiry for the item from chuaauAnswer : [Re] Inquiry for the item from moomoo_09Question : [Re] Inquiry for the item from moomoo_09Answer : [Re] Inquiry for the item from moomoo_09Question : [Re] Inquiry for the item from moomoo_09Answer : [Re] Inquiry for the item from hjQuestion : [Re] Inquiry for the item from hjAnswer : [Re] Inquiry for the item from hjAnswer : [Re] Inquiry for the item from kazel77Answer : [Re] Inquiry for the item from elaine_lum83Answer : [Re] Inquiry for the item from WendykongspQuestion : [Re] Inquiry for the item from WendykongspAnswer : [Re] Inquiry for the item from WendykongspAnswer : [Re] Inquiry related delivery from xxxxAnswer : [Re] Inquiry for the item from wangjing52727Hi, will the 8.5 inch non-colour version be restocked? Answer : [Re] Inquiry for the item from lhui_14hi, we have still have some left over. will check and update the inventory when we back to work on the next working day. thank u Hi seller...can the drawing turn out to be colors? Or it is just 1 color? I saw there are 3 modes stated on the packaging. Thin...thick and colorful. Please advise. Answer : [Re] Inquiry for the item from jox2mghi, supplier use a general packaging for all the LCD tablet. we only bring in the colourful and non colourful. thankyou Question : [Re] Inquiry for the item from jox2mgHi seller...so the one that I bought can draw colourful picture or just plain color? Answer : [Re] Inquiry for the item from jox2mghi, the one that u have purchase is the standard non colour ones. thank u Hi, my order no is 325816497, item was just delivered today but it came spoiled. The delete button does not work. Pls find attached e photo of the board's condition. Will appreciate if u could do an exchange asap. Thank you. Answer : [Re] Inquiry related return and exchange from a031205hi, please help to turn to the back of the tablet, theres a lock and unlock mode. you will need to switch to the unlock mode. after that you will be able to erase the writing. ty. Hi when my items will ship out?on Friday I order.... Answer : [Re] Inquiry related delivery from sweetayya1623hphi, item will be shipped out this evening and for qxpress delivery guide line is 2-3 working days. thankyou The colourful one, how to select color ink? Answer : [Re] Inquiry for the item from starrxuhi, please help to see attachment. the ink is preset to the tablet. thank you. Answer : [Re] Inquiry for the item from huijun_0106 inHi seller,is the 12" & 8" uses the same size batteries. Thanks Answer : [Re] Inquiry for the item from won****hi, yes it used the same flat battery. code is CR2025. thank you Do you have this item in stock ? Answer : [Re] Inquiry for the item from sha****hi yes we have item in stock. thank you Question : [Re] Inquiry for the item from sha****Thanks, I placed the order now. Please ship at earliest. Answer : [Re] Inquiry for the item from sha****I wants to buy extra pen, can or not n how to make payment Answer : [Re] Inquiry for the item from suz****hi so sorry we do not have a listing that sell the pen by itself. thank you and sorry the inconvenience caused Answer : [Re] Inquiry for the item from suz****Answer : [Re] Inquiry for the item from suz****Answer : [Re] Inquiry for the item from bel****Question : [Re] Inquiry for the item from bel****Answer : [Re] Inquiry for the item from bel****Pls advise when going to have $2.99 promo? Answer : [Re] Inquiry for the item from che****hi, so sorry we are unable to advice on this as the promo is run by platform. thankyou Bought 3 LCD writing tablets. Are can't be erased, please help. Answer : [Re] Inquiry for the item from poh****hi, please help to turn the tablet over and see if the tablet is in screen lock mode. if is in the locked mode, when u write u will not be able to erase, u will need to unlock the tablet to erase. the battery can last up to 2 years. thank u Question : [Re] Inquiry for the item from poh****Yes found the screen lock. Thanks. Answer : [Re] Inquiry from ale****Is there 3 writing styles thin, thick and colorful for this tablet? Answer : [Re] Inquiry for the item from bil****hi, for the 8.5inch it comes with 2 style the thin ones and the colourful ones. 12 inch only available in thin line. thank u Answer : [Re] Inquiry for the item from wrf****Hi seller The erase button is to erase everything we write/draw? Can just erase what we want to erase? Answer : [Re] Inquiry for the item from wfc****hi, the erase button will erase everything. thank u I bought the item. Now run out of batt and I bought extra batt. How to cash he the batt? Answer : [Re] Inquiry for the item from jyi****hi, there is a battery compartment at the bottom. u need to unscrew out to change. thank u Of I order today when will the items be shipped out? Answer : [Re] Inquiry related delivery from suz****hi, item will be shipped out after jun 7. thank u Answer : [Re] Inquiry for the item from Mar****Question : [Re] Inquiry for the item from Mar****Answer : [Re] Inquiry for the item from Mar****Question : [Re] Inquiry for the item from Mar****Answer : [Re] Inquiry for the item from Mar****Question : [Re] Inquiry for the item from Mar****Answer : [Re] Inquiry for the item from Mar****Question : [Re] Inquiry for the item from Mar****Answer : [Re] Inquiry for the item from Mar****Hi, how to write in thick line or colourful line? There is no instruction how to do it. Answer : [Re] Inquiry for the item from nov****hi, this is the basic model. the thicker line and colourful line are another model which we dont carry. thank u Answer : [Re] Inquiry for the item from 245****Can i save the the stuff I write before I clear and write again? If yes, to memory chip? or what? Answer : [Re] Inquiry for the item from Lin****hi, u cant save what u write. but there is a lock button at the back u can lock it when writing so if u press the erase button by accident it will not be erased. thank u Answer : [Re] Inquiry for the item from deb****Question : [Re] Inquiry for the item from deb****Answer : [Re] Inquiry for the item from deb****Hello! When will u have stock for the 12 inch? Thanks Answer : [Re] Inquiry for the item from cry****hi, we are in mid of restocking however new stocks may take some time to reach. thank u Answer : [Re] Inquiry for the item from lee****Question : [Re] Inquiry for the item from lee****Answer : [Re] Inquiry for the item from lee****Answer : [Re] Inquiry for the item from jim****Question : [Re] Inquiry for the item from jim****Answer : [Re] Inquiry for the item from jim****Answer : [Re] Inquiry for the item from edw****Order ID 320247850
Hi
I just ordered a 8.5 inch and since it's ready stock, why the shipping date is scheduled on 19 May which is about a week later? Answer : [Re] Inquiry related delivery from 238****hi, item have already been shipped out today. delivery will take 2-4 working days. thank u Answer : [Re] Inquiry for the item from don****Question : [Re] Inquiry for the item from don****Answer : [Re] Inquiry for the item from don****Hi, I just ordered 8.5 inch and from my understanding, it's ready stock so why is the shipping date scheduled on 19 may? Answer : [Re] Inquiry related delivery from ser****hi, item have already been shipped out today. thank u Question : [Re] Inquiry related delivery from ser****Hi, ok have just rcvd item. Thanks for the fast service! Answer : [Re] Inquiry related delivery from ser****hi, thank u for the update. Is it B&W or Color Panel ? Answer : [Re] Inquiry for the item from swa****hi, panel is black. thank u Question : [Re] Inquiry for the item from swa****Answer : [Re] Inquiry for the item from swa****hi, u are welcome. thank u Answer : [Re] Inquiry for the item from lee****What is the battery model/number? Answer : [Re] Inquiry for the item from lay****hi they uses the CR2025 round battery. thank u Hi seller, what colour is the pen ink? Green only? Able to change & switch colour? Answer : [Re] Inquiry for the item from kah****hi, we only carry the one with the basic green ink. we do not carry the colourful ones. thank u what battery does this use ? and where to buy Answer : [Re] Inquiry for the item from che****hi, for which tablet size? thank u Question : [Re] Inquiry for the item from che****Answer : [Re] Inquiry for the item from che****hi, they mainly use those round flat button battery. they use either CR2020 or CR2025 u will need to unscrew out from the battery compartment to confirm. thank u Question : [Re] Inquiry for the item from che****thank you, where to buy the battery ? Answer : [Re] Inquiry for the item from che****hi u can get them at any hardware shop or supermarket. thank u Does 8.5inch come with lock/unlock button? Thanks. Answer : [Re] Inquiry for the item from hue****hi yes for the 8.5 inch it comes with the lock feature. thank u Hi is the 8.5" ready stock??if order today when can i get? Answer : [Re] Inquiry for the item from sha****hi, 8.5inch is ready stock. item will be shipped out over next 1-2 working days. thank u Hi Seller,
Will you restock blue or red 12inch writing tablet?
Thanks! Answer : [Re] Inquiry for the item from sno****hi, yes we will. currently on pre order. thank u Hi,
I received 4 of my writing tablet, thanks! i will like to buy again, wonder is the buy 3 get 1 free promo still on?
thanks Answer : [Re] Inquiry for the item from 262****hi, so sorry the promo have ended. thank u hi, now still have promotion buy 3 free 1 ? Answer : [Re] Inquiry for the item from kar****hi, so sorry this promo have ended. thank u How to get colourful line? Answer : [Re] Inquiry for the item from gal****hi, we do not carry the colourful line model. we only have the basic model. thank u HI seller,
Rdg my order # 319049649, may i know what's the est. date you can deliver? Kindly advise....
Thanks & rdgs, Weilie Soh Answer : [Re] Inquiry for the item from wei****hi, item will be shipped out in 1-2 working days. thank u Question : [Re] Inquiry for the item from wei****Answer : [Re] Inquiry for the item from wei****hi, u are welcome. thank u How do I increase the brightness and thickness of the ink ? Thanks. Answer : [Re] Inquiry for the item from ove****hi, there is no way to increase the brightness to thicker the lines u will need to put slightly more pressure when writing. thank u Hi is the size (8.5”, 12”) referring to the side length or the diagonal length? Answer : [Re] Inquiry for the item from yen****hi it is diagonal. thank u Answer : [Re] Inquiry from mou****Hi seller I ordered 3 and the free you randomly choose the color or I got chance to choose?
Stay safe. Answer : [Re] Inquiry for the item from the****hi, free ones will be random colour. thank u Answer : [Re] Inquiry for the item from eri****Answer : [Re] Inquiry for the item from kay****Can erase partial info for editing? The erase button will erase everything on screen? Answer : [Re] Inquiry for the item from san****hi, it does not have partial erase function. once it erase it will be fully erase.thank u Can erase partial info or must and only have the earse button to earse everythings? Meaning to edit the info written on the board. Answer : [Re] Inquiry for the item from san****hi, it does not have partial erase function. once it erase it will be fully erase.thank u Hi, if I buy 2 - 12" and 1-8.5", do I still get 1free? Answer : [Re] Inquiry for the item from gee****hi, yes u will. so long there is 3 tablets in your cart. thank u Answer : [Re] Inquiry related delivery from laz****
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 - Walking animal Balloon / walking pet balloons / party balloons / helium balloons goodie Gifts
- Item Q&A
| Answer : [Re] Inquiry related delivery from junAnswer : [Re] Inquiry for the item from buyinggiftsAnswer : [Re] Inquiry for the item from yeoHi! Can we use normal pump for this ballon? Will it last? Thanks Answer : [Re] Inquiry for the item from jnhi, if u use normal air pump the balloon will rolled on the floor and will not have the walking effect. tq Answer : [Re] Inquiry for the item from mel_broncoAnswer : [Re] Inquiry for the item from zhiqihzQuestion : [Re] Inquiry for the item from zhiqihzAnswer : [Re] Inquiry for the item from zhiqihzHi , just want to know how long do i recieve my item if i purchase today ? I need it on oct 29 Answer : [Re] Inquiry for the item from charmainechen90hi, delivery will takes 2-4 working days via qxpress. tq Hi seller, is self collection available? Can’t find the self collection option... I want to order ballon inflates with helium Answer : [Re] Inquiry for the item from shu****hi, so sorry for current covid situation, we do not open for walk in collection. thank you and sorry for the inconvenience caused. Question : [Re] Inquiry for the item from shu****Is the shop open? Can I drop by? Answer : [Re] Inquiry for the item from shu****hi, so sorry we dont open for walk in. ty Answer : [Re] Inquiry for the item from and****Answer : [Re] Inquiry for the item from aro****Hi, can we purchase the balloons ready with helium delivered? Answer : [Re] Inquiry for the item from niz****hi, so sorry we dont do helium inflated balloon delivery. ty Answer : [Re] Inquiry related delivery from cle****Hi I can’t find unit #02-33, can guide or provide me with contact number to call? Answer : [Re] Inquiry for the item from sha****hi, its outside the 4 lift lobby. thank you Hi I kept choosing self collection but the shipping is still charged at checkout.... Answer : [Re] Inquiry related delivery from Gra****hi, we will offset the amount for you when you can do the pick up. thank you. Can you deliver inflated balloons? Answer : [Re] Inquiry for the item from jul****hi, so sorry we do not do inflated balloons delivery. thank u Will you be restocking c6, pink rabbit? Thanks Answer : [Re] Inquiry for the item from pan****hi, we will be restocking but however new stocks will not reach soon. thank u Answer : [Re] Inquiry for the item from jen****Question : [Re] Inquiry for the item from jen****Must we inflate with the helium gas or just normal air will do? Answer : [Re] Inquiry for the item from nhs****hi, if u need it to have the walking effect u will need to inflate with helium. if u use nornal air it will roll on the floor. thank u Hi, any plans to restock the unicorn? If yes, can I know when the stock will arrive as I would like to place order. Thanks! Answer : [Re] Inquiry for the item from den****hi yes we will be restocking however new stocks may take some time to reach. thank u Answer : [Re] Inquiry related delivery from tan****Does the balloon comes inflated? Answer : [Re] Inquiry for the item from eug****hi, the balloons are not inflated. thank u for the walking animals, do we need helium or normal gas would help? Answer : [Re] Inquiry for the item from 050****hi, helium is required if u need them to have the walking effect. if just normal air, they wont float. they will roll on the floor. thank u
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 - Mideer kids toys Huge Animal Shaped Puzzle Dinosaur World
- Item Q&A
| Answer : [Re] Inquiry for the item from ic_pris
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 - baby safety security gate guard pet dog cat door metal gate
- Item Q&A
| Hi! We bought the MomAndMe safety gate from you a while ago, and wondering if this is the same extensions? Kindly advise. Thanks! Answer : [Re] Inquiry for the item from jas_lyyhi, they are different. tq Do you still have the door with the small gate for cat? Which one should i choose? Answer : [Re] Inquiry for the item from yeonie89hi, currently we do not have the gate with small door. tq Question : [Re] Inquiry for the item from yeonie89hi, the standard gate is sold out. tq Hi, I’m trying to buy the 28cm extension. But you are sold out. Can I buy the 21 cm and 7cm and combine together for the gate? Answer : [Re] Inquiry for the item from spencer.jethi, can we have the measurement for your wall to wall? tq Question : [Re] Inquiry for the item from spencer.jetHi. Wall to wall is 105.5cm. Answer : [Re] Inquiry for the item from spencer.jethi yes u can. should be able to work. tq My wall is 108cm, but your 28cm extension is sold out... How to buy? Thanks. Answer : [Re] Inquiry for the item from michhi, u can get a 7 and 21cm to make up 28cm. tq Answer : [Re] Inquiry for the item from jenniferQuestion : [Re] Inquiry for the item from jenniferAnswer : [Re] Inquiry for the item from jenniferQuestion : [Re] Inquiry for the item from jenniferAnswer : [Re] Inquiry for the item from jenniferQuestion : [Re] Inquiry for the item from jenniferHi Seller, I need the gate urgently. Can you please advise how should I order for a 124cm opening. How many screws or fastener should i get? Answer : [Re] Inquiry for the item from zlz_74hi, u need gate plus 7cm plus 42cm and 2 fasteners. tq Hi I need to order gate My wall to wall 188cm How do I order ? Standard gate I need to get How about the extension Answer : [Re] Inquiry for the item from jolynloohi u will need to get 2x 56cm plus 2 fasteners with 1 gate. but 56cm i only left with 1 piece. tq Hi can I ask which one I should buy the correct cm for my house walkway The top I measure 120 cm Below I measure 116 cm Easy I should get the normal one and the 42 cm ? Answer : [Re] Inquiry for the item from sungirl_2610hi yes u can get the get plus 42cm with 1 fastener. tq Is there waranty for this product? Thanks Answer : [Re] Inquiry for the item from gummibearshi, if there is anytime wrong with the product u can let us know. tq Hi, if I order 1 gate & 1 14cm extension, do I need to order the support/fastener? How long will delivery take? Thanks Answer : [Re] Inquiry for the item from gummibearshi, fasteners would be advisable. delivery will takes 2-4 working days. tq Hi seller I order a 14cm extension but it cannot fit my normal gate to my kitchen exit can change item to 7 cm Answer : [Re] Inquiry related return and exchange from sungirl_2610hi yes. we welcome you to bring back to our warehouse for explain. please help to contact 9170 7643 joy before coming. thank you. Question : [Re] Inquiry related return and exchange from sungirl_2610I think forget it I just order the 7 cm one so troublesome to bring back as I don’t drive . Answer : [Re] Inquiry related return and exchange from sungirl_2610Answer : [Re] Inquiry for the item from limcandise56cm extension is made of two 28cm or 1 piece 56cm? Answer : [Re] Inquiry for the item from joycexwHi vendor, Please call me at 96229540 as I need to buy extension for the gate. Total length is 250cm. As I bought from you only the gate which is 80 cm so I need to get at least 84cm x2. . Is there any possible way for me to get it. Previous item very good and easy to install.
Thank you Waiting for your call. Helen Answer : [Re] Inquiry from hel****hi, for this gate we do not recommend to fence such big area as its only secured by 4 pressure screws. thank you Question : [Re] Inquiry from hel****Thank you for your advice. Answer : [Re] Inquiry from hel****Answer : [Re] Inquiry for the item from atc****Answer : [Re] Inquiry from tan****Hi
When will there be restock for the main safety gate? Thanks. Answer : [Re] Inquiry for the item from jan****hi, we are in mid of restocking. stock may take at least 3 weeks to reach. thank u Hi My order has arrived in good condition today however the extension is too short. Can I exchange it for the 28cm one? Happy to top up the difference. Thank you!
Jeffrey 93891818 Answer : [Re] Inquiry related return and exchange from jef****hi, yes u can change. but in view with the covid 19 we do not accept any walk in nor self collection. so will need your help to file for return/refund for the 14cm and re-order another 28cm on qoo10. thank u
Question : [Re] Inquiry related return and exchange from jef****Sure I will do that, thank you Answer : [Re] Inquiry related return and exchange from jef****hi, u are welcome. thank u Hi i sent you a dm regarding change of residential address. Answer : [Re] Inquiry related delivery from emi****hi, we have drop an email to qxpress to have them take note on the change of delivery address as they have already pick up the parcel this afternoon. thank u Question : [Re] Inquiry related delivery from emi****Answer : [Re] Inquiry related delivery from emi****hi u are welcome. thank u When will 42cm extension restock? Answer : [Re] Inquiry for the item from kuu****hi, restock will take at least 4 weeks. we cant confirm till stocks arrived in our warehouse. thank u Answer : [Re] Inquiry for the item from roy****I measured from wall to side of rail, the distance is 108cm. So I need to get std hate plus 28cm extra and a fastener? Anything else? Attached picture Answer : [Re] Inquiry for the item from ade****hi, u will need to get gate plus 28cm plus fastener and the u screw. thank u Question : [Re] Inquiry for the item from ade****I put in my order without the u screw. All my surfaces are straight Answer : [Re] Inquiry for the item from ade****hi, the u screw is for the side on the railing. thank u Question : [Re] Inquiry for the item from ade****But my railing is square cross section. Do I still need the u screw? Answer : [Re] Inquiry for the item from ade****hi yes u will need it. thank u Question : [Re] Inquiry for the item from ade****U have already sent my order without the u screw. I will try first and see if I can do without the u screw. Answer : [Re] Inquiry for the item from ade****Do you have gate with pet door? Answer : [Re] Inquiry for the item from ecd****hi, wont be restocking it anytime soon. thank u Answer : [Re] Inquiry for the item from and****Answer : [Re] Inquiry for the item from and****Gate locked faulty and it doesn’t fit to close up at all? Answer : [Re] Inquiry related return and exchange from gen****hi, the gate is not faulty. u need to put in the extension piece and put the 4 pressure screws and start putting pressure on it. the gap will close up by itself. thank u Question : [Re] Inquiry related return and exchange from gen****The TOP part have a BIG GAP even after adding pressure on it Answer : [Re] Inquiry related return and exchange from gen****hi, can have the measurement of your wall to wall? thank u Question : [Re] Inquiry related return and exchange from gen****Answer : [Re] Inquiry related return and exchange from gen****hi, u need to tight the screw so that the gap will closed up. thank u How can I do an one on one exchange on the faulty gate latch I received today ?? Answer : [Re] Inquiry related return and exchange from gen****hi, the gate is not faulty. u need to put in the extension piece and put the 4 pressure screws and start putting pressure on it. the gap will close up by itself. thank u Question : [Re] Inquiry related return and exchange from gen****The TOP part have a BIG GAP even after adding pressure on it Answer : [Re] Inquiry related return and exchange from gen****Hey can you help me out with the measurements? Im not so sure which one I should get. Answer : [Re] Inquiry for the item from ati****hi, please advice your wall to wall measurement. thank you Hi can I put this diagonally? Thanks Answer : [Re] Inquiry for the item from val****hi, cannot it will not be stable as pressure is needed to secure the gate.thank u Question : [Re] Inquiry for the item from val****Answer : [Re] Inquiry for the item from val****hi, u are welcome. thank u Hi seller, if my destined about 136-137cm which one I should choose? Answer : [Re] Inquiry for the item from tra****hi, gate plus 56cm plus 1 fastener. do take note gate and extension are sold separately. thank u Answer : [Re] Inquiry for the item from jea****Question : [Re] Inquiry for the item from jea****Answer : [Re] Inquiry for the item from jea****Hi does item come with the fastener. ? Need to purchase separately.? Answer : [Re] Inquiry for the item from dor****hi, fastener are sold separately. thank u Hi how soon would you be able to deliver after ordering? Thanks! Answer : [Re] Inquiry related delivery from yfa****hi, qxpress takes 2-4 working days to deliver exclude weekends. thank u Answer : [Re] Inquiry for the item from 229****Hi there, my door is only 73cm, can I still buy this? Thanks Answer : [Re] Inquiry for the item from xtr****hi, nope u cant use. minimium need to be 75cm in width. thank u Hi, my wall to wall is 100cm so am i right to purchase +21cm extension? ..does my order comes with foot protectors/ramp. Thanks. Answer : [Re] Inquiry for the item from Luk****hi, u need to get 1 gate plus 1x 21cm extension plus 1 fastener. feet protector is sold seperately. thank u Hi, if my doorway is only 85cm wide, do I still need to buy an extension? The width of the gate is 82cm wide right? Hope to hear from you soon. Thank you. Answer : [Re] Inquiry for the item from chu****hi, you will need a gate +7cm extension. for the gate itself you can fence from 75cm-82cm using pressure screws. do note that the gate and the extension is sold separately. thank you. Answer : [Re] Inquiry for the item from had****Question : [Re] Inquiry for the item from had****Answer : [Re] Inquiry for the item from had****Question : [Re] Inquiry for the item from had****Answer : [Re] Inquiry for the item from had****Question : [Re] Inquiry for the item from had****Answer : [Re] Inquiry for the item from had****Hi, how do i choose gate with pet door? I am unable to find the option for it. I can only see standard gate. Pls assist. Answer : [Re] Inquiry for the item from nor****hi, the one with the pet door is currently out of stock therefore u cant find in the option. thank u Question : [Re] Inquiry for the item from nor****May i know when the stock will be in? Answer : [Re] Inquiry for the item from nor****hi, afraid the new stock may not reach anytime soon. thank u Answer : [Re] Inquiry for the item from Jam****Answer : [Re] Inquiry for the item from Jam****How does the installation work ? Need to screw ? Answer : [Re] Inquiry for the item from cha****hi, the installation is using 4 pressure screws(in the parcel) to pull againest the wall, and your gate will be secure to the wall. no drilling/ hammering or tools needed for installation. thank you. Question : [Re] Inquiry for the item from cha****If is for normal bed room door ? Which should I take ? Answer : [Re] Inquiry for the item from cha****hi, please help to provide your wall to wall measurement. thank you If my wall to wall measurement is 106cm, can I get the 7cm + 21cm extension instead? Since the 28cm is out of stock Answer : [Re] Inquiry for the item from Lwe****hi yes you can. do note that you will need 2 extension fasterner. thankyou. Question : [Re] Inquiry for the item from Lwe****Means I will have to purchase 1 additional fastener right? Since the 21cm comes with 1 fastener. Thanks Answer : [Re] Inquiry for the item from Lwe****hi, the fasteners are sold separately. so u need to purchase 2 pcs. thank u Answer : [Re] Inquiry for the item from can****I bought the standard gate but realise its too short for my corridoor. What should i do? Thanks. Answer : [Re] Inquiry for the item from ala****hi, please advice on your wall to wall measurement. thank you. Question : [Re] Inquiry for the item from ala****It is 110m. How much extension to buy? Answer : [Re] Inquiry for the item from ala****hi, you can get 7cm + 21cm extension + 2x extension fastener. thank you. Question : [Re] Inquiry for the item from ala****Ok thanks, will order that. Answer : [Re] Inquiry for the item from ala****Hello, would like to check when will there be a restock for extensions 28cm. Thank you! Answer : [Re] Inquiry for the item from Lwe****hi, so sorry we are unable to advice on the restocking period due to manufacturer is from overseas. thank you and sorry for the inconvenience caused. Question : [Re] Inquiry for the item from Lwe****If my wall to wall measurement is 106cm, can I get the 7cm + 21cm extension instead? Since the 28cm is out of stock Answer : [Re] Inquiry for the item from Lwe****If my wall to wall measurement is 106cm, can I get the 7cm + 21cm extension instead? Since 28cm is out of stock Question : [Re] Inquiry for the item from Lwe****hi yes you can. you will need 2 extension fastener too. thankyou Answer : [Re] Inquiry for the item from sia****Hi seller. Could I check if there’s any error on my installation? I can’t seems to lock the gate. The door could be push n pull without pressing the grey button on top. Kindly advise if it’s a default item. Thank you. Answer : [Re] Inquiry for the item from may****hi, the gate is not defective. can we have the measurement for your wall to wall? cos it could be just the gate itself not enuough to cover the area or the screws are not tighten tight enough to allow the gap to close up. thank u Question : [Re] Inquiry for the item from may****It works well now!! Thank you for your assistance!! Answer : [Re] Inquiry for the item from may****hi, thank u for the update. hello when will the gate with pet door be available again? Answer : [Re] Inquiry for the item from mad****Hi, so sorry we are not restocking that design any time soon. thankyou. Hi, Will the gate with pet door be restocked soon? Thanks Answer : [Re] Inquiry for the item from bon****
Hi, so sorry we are not restocking that design any time soon. thankyou.
Hi, my kitchen width is 77-78 cm, can the standard fix? Answer : [Re] Inquiry for the item from emi****hi yes the mummysg gate will fit. thank you. Keen to purchase when will the stock available for gate+28cm Answer : [Re] Inquiry for the item from 237****My wall to wall 110cm. What is your suggestion . Answer : [Re] Inquiry for the item from moo****Answer : [Re] Inquiry for the item from 233****Question : [Re] Inquiry for the item from 233****Answer : [Re] Inquiry for the item from 233****Answer : [Re] Inquiry for the item from lex****Hi will there be restock for 28cm? Answer : [Re] Inquiry for the item from pea****hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you and sorry for the inconvenience caused. you may want to purchased 2x 14cm instead with 2 extension fastener. thankyou Hi seller, my wall to wall distance is 113cm, what items shall I buy? Thank you! Answer : [Re] Inquiry for the item from nyw****hi, you will need the below combination.
1x large gate ($33.90) 1x 7cm extension ($9.50) 2x 14cm extension ($13.50 x 2 = $27)( as we run out of 28cm extension.) 3x extension fastener ($1.50 x 3 = $4.50) this is to keep your gate and your extension in line.
total will be $74.9 excluding shipping fee. thank you.
Hi Seller, If my door width is 81 cm, kindly advise which mental gate which I buy? Thank you. Answer : [Re] Inquiry for the item from 245****hi, you will need the safety gate itself. which is the 1st option (standard gate $33.90) thankyou. Hi if my wall is 100cm. If I but the main gate . Which extension gate should I buy? 14cm or 21cm? Thanks Answer : [Re] Inquiry for the item from eve****hi, you will need 1x standard gate +1x 21cm + 1x extension fastener. pricing will be $33.90(GATE) , $15.50(21cm extension) and $1.50( fastener). thankyou. Hi seller, I need ur advise. My measurement wall to wall is 110cm. Which size should I get. Answer : [Re] Inquiry for the item from liw****hi, u will need to get the gate plus 7cm plus 28cm plus 2 fasteners. thank u hi, when will you ship out my purchased item? Answer : [Re] Inquiry for the item from qiu****hi, item will be shipped out this evening and for qxpress delivery guide line is 2-3 working days. thankyou Question : [Re] Inquiry for the item from qiu****hi, i only received the main gate. was the extension part delivered separately? Answer : [Re] Inquiry for the item from qiu****why the lock is like this? cannot close properly Question : [Re] Inquiry for the item from qiu****hi, so sorry we might have misplace your extension. we will resend you the 7cm extension. as for the locking, its mean to be like this as you will need to insert the pressure screw and apply pressure. after that your gate will be secure on the wall and the gap will close up. thankyou. Answer : [Re] Inquiry for the item from qiu****Question : [Re] Inquiry for the item from qiu****Hi, I need to purchase two sets for my staircase. Can you advise which to get because my dimensions in between. First set for bottom of staircase is 102.5cm (top part) and 103.5cm (bottom part). Second set for top of staircase is 104cm (top part) and 105.5cm (bottom part). Thanks. Answer : [Re] Inquiry for the item from xje****hi, 1st set you need Gate + 21cm + extension fastener ($56.9), that can fit in your top part. as for bottom the 0.5mm you can use a small little plank to fit in that 0.5mm.
2nd set you need gate+ 28cm + 1 extension fastener ($60.9)
the price above is excluding all the shipping fee. thankyou.
Question : [Re] Inquiry for the item from xje****hi please place your order as soon as possible as for those extension left 1-2 piece. thankyou. Hi
I have ordered the Standard Gate and a 7cm extension, but didn't realised the extension doesn't come with fastener until I read the measurement table.
Please advise do I need a fasterner for this combination?
Hear from you soon!
Thank you! Answer : [Re] Inquiry for the item from sal****hi, it depends when your gate is shaky anot as this fastener is to keep your gate and extension in line. thank you Question : [Re] Inquiry for the item from sal****What’s the length of the feet protector? Answer : [Re] Inquiry for the item from joy****hi the length is 45cm. thank u Do I have to order the fastener separately? If yes, when will you have stock for it and the foot protector? Answer : [Re] Inquiry for the item from chl****hi yes u will need to order the fastener separately. stocks have just updated. it is ready for purchase now. thank u Hi I’m looking at getting the standard gate. Is it ready stock? Answer : [Re] Inquiry for the item from aim****hi yes it is ready stock. thank u Question : [Re] Inquiry for the item from aim****Can self collect? If I order now can I come to collect later? Answer : [Re] Inquiry for the item from aim****hi, yes u can. please choose store pick up.thank u Some items are out of stock. Will these items be replenished by 12 Dec 2019? Answer : [Re] Inquiry for the item from eng****hi, restock period take 4-5 weeks time. we cant confirm with you until stock arrived at our warehouse. thankyou Question : [Re] Inquiry for the item from eng****Based on the restock period of 4-5 weeks, when is the expected date of restocking for the 77cm extension and extension fastener? Answer : [Re] Inquiry for the item from eng****hi, we do not have an expected date for now cos our restock are send in batches. we will only be able to confirm once it reach sg when we finish unpacking all the items out. thank u Answer : [Re] Inquiry for the item from and****Hi,
What is the thickness? I am using for the sliding door in balcony Answer : [Re] Inquiry for the item from sam****hi its around 3-5 cm thank you Hi I need safety gate 173~180cm 42cm sold out then should i order 21cm *2 pcs and one for 56cm?! How should i order? Answer : [Re] Inquiry for the item from and****hi yes, you can order the combination below
21cm x 2 ($35) 56cm x 1 ($36.50) gate x 1 ($35.90) extension fastener x 3 ($10.50)
total will be $117.90 excluding shipping fee. thank you
Answer : [Re] Inquiry for the item from jin****Hi, if I purchase the main gate plus the 77cm extender, it means that it can cover the width of at least 150cm right? Answer : [Re] Inquiry for the item from rin****hi yes it can cover from 152cm onwards if u purchase the gate with 1x 77cm extension. thank u Question : [Re] Inquiry for the item from rin****Sorry, I just measured and the width I need is 120cm with height 80cm or below. Answer : [Re] Inquiry for the item from rin****Do you know which of the extension I can get with the gate? Cos I see that you don't have the 42cm extension right? Question : [Re] Inquiry for the item from rin****hi you can get one gate with 2x 21cm extension and 2 fastener to make up the 42cm as our 42cm is currently out of stock. thank you. Answer : [Re] Inquiry for the item from nur****hi, yes. it is instock. thank u Hi. I need to cover an L- shape opening. Is it possible to install in such a way? Answer : [Re] Inquiry for the item from mav****hi so sorry not possible. thank you. Hi i keep having issue purchasing the item as the below error message keeps appearing. I wish to get a gate+77cm ext + 1x fastener
Error Message: Order has been failed. Please see the reason at the below. ErrorCode : -37
Reason : Error (matching discount info) Answer : [Re] Inquiry for the item from jos****Hi any update on how to solve the issue? Question : [Re] Inquiry for the item from jos****hi, please help to contact us at 9170 7643. thank you. Hi cant complete purchase. Has an error message, see attached file Answer : [Re] Inquiry for the item from kar****Question : [Re] Inquiry for the item from kar****hi, please help to contact us at 9170 7643. thank you Error in purchase. Pls see attached Answer : [Re] Inquiry for the item from kar****hi, please help to contact us at 9170 7643 or you may want to try re purchase again. thank you. What is the length and height Answer : [Re] Inquiry for the item from no.****hi, height is 76cm. if just the gate it can cover up to 82 in length. thank u
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 - ★Exclusive Seller★Sozzy Milk Bottle Holder/Water Bottle Casing/3D Water Bottle Sling Bag/Bottle Carrier/Cute Cartoons baby infant toddler kid kids child children bottle bag
- Item Q&A
| Hi may i know what is the height of holder? Answer : [Re] Inquiry for the item from 1402hi, the height is ard 17.5cm. tq Answer : [Re] Inquiry related delivery from SWhat is the delivery time line? Super urgent request. Answer : [Re] Inquiry related delivery from dor****hi, u can opt for qxquick but however our wednesday slot is full. earliest is thursday. thank u hi possible to self collect? need urgently by this weekend thanks Answer : [Re] Inquiry from she****hi, so sorry for the late reply. yes u can walk in to self purchase from our office. we are located at 196 pandan loop #02-33 pantech business hub s128384, we are open mon to sat 9.30am to 11am 1.30pm to 5.30pm. we are not open on sun and public holiday. please give us a call at 91707643 joy before coming down. thank u Answer : [Re] Inquiry for the item from Jas****
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 - Safety playpen play pen yard fence playyard gate baby child
- Item Q&A
| For Parklon XL 2350 x 1400mm x 16mm, what combi should I take that would fit? Answer : [Re] Inquiry for the item from chrizowhi, u can consider our largest set 16+2. tq Answer : [Re] Inquiry for the item from joyceQuestion : [Re] Inquiry for the item from joyceAnswer : [Re] Inquiry for the item from joyceHi, I bought the Carpee 3rd Gen 12+2 safety playpen. Now, I need 4 more small panels to add on. Do you sell the panels? Thanks Answer : [Re] Inquiry for the item from denisehi, so sorry for the carpee 3rd gen the small panels are not sold separately. tq Answer : [Re] Inquiry for the item from keli_ronAnswer : [Re] Inquiry for the item from simsylviaAnswer : [Re] Inquiry for the item from joyceAnswer : [Re] Inquiry for the item from joyceHi I am looking for the play mat that fits the 8+2. Do u sell? Answer : [Re] Inquiry for the item from itchuahi, u can refer to this link for the mat. thank you https://www.qoo10.sg/item/KOREA-PARKLON-MANLONG-FANCYLAND-PLAY-MAT-PLAYMAT-MATTRESS-PLAYGYM/410291774 Hi do you sell the mat also? The suction will stick on the ground? Is it stable? Answer : [Re] Inquiry for the item from itchuahi, the silicone pad will provide friction against the ground to hold the whole set of play yard together. we do sell play mat u can refer to the link below. tq Question : [Re] Inquiry for the item from itchuahttps://www.qoo10.sg/item/B-B-BABY-PLAY-MAT-TODDLER-KIDS-FOLDABLE-PLAYMAT-FOLDING-MATTRESS/678965900 Answer : [Re] Inquiry for the item from khenghong_lowHi seller, can I sell pick up if I order today? Answer : [Re] Inquiry for the item from trishaeu93hi, so sorry we are closed for the day. please help to contact us at 9170 7643 . thank you. Hi if I purchase 16 panels but ended find out too big... Can the panel be removed? Answer : [Re] Inquiry for the item from limweishansunnyhi, yes. panels can be removed. you will need to unscrew the connecting. thank you Question : [Re] Inquiry for the item from limweishansunnyMay I check for the 3rd generation will your in stock for 14 + 2 ? Answer : [Re] Inquiry for the item from limweishansunnyhi, for 3rd genaration we comes in a set. 8+2 , 12+2 and 16+2 . thank you Hi seller, can you confirm all are new pieces? I saw some reviews that say some pieces were not wrapped and looked like old and used Answer : [Re] Inquiry for the item from car****hi, all is brand new. as item restock by different batches. it depends on supplier if do they provide wrapping for that batch. thank you. Question : [Re] Inquiry for the item from car****Thanks, if I order can you give me the pieces all with wrapping? Answer : [Re] Inquiry for the item from car****hi, we will try but no promise as most of the panel do not have wrapping. but for our currently selection carpee 3rd gen, its pre fixed in the box with a large plastic covered. thank you. Answer : [Re] Inquiry for the item from Edw****Order no. 324026577 Pls advice when this item can be send out? Answer : [Re] Inquiry related delivery from bab****hi item will be shipped out this evening and for qxpress delivery guide line is 2-3 working days. thank you Answer : [Re] Inquiry for the item from eil****Answer : [Re] Inquiry for the item from eil****Answer : [Re] Inquiry for the item from lob****Answer : [Re] Inquiry related delivery from dev****Question : [Re] Inquiry related delivery from dev****Answer : [Re] Inquiry related delivery from dev****Question : [Re] Inquiry related delivery from dev****Answer : [Re] Inquiry related delivery from dev****Question : [Re] Inquiry related delivery from dev****When would you have stock for SkyBaby Galaxy Theme panels? Do you sell just the door? Answer : [Re] Inquiry for the item from den****hi, we are not restocking any time soon. below is the link for single panel purchase. thank you
https://www.qoo10.sg/item/ON-SPECIAL-PROMOTION-SAFETY-PLAYPEN-PLAY-PEN-YARD-FENCE-PLAYYARD-GATE-BABY-CHILD/656303121 Answer : [Re] Inquiry for the item from 211****Is this available? I cant add as it pop up the message on quantity. Answer : [Re] Inquiry for the item from lip****hi, only the carpee series is available. thank u Answer : [Re] Inquiry for the item from yon****Answer : [Re] Inquiry for the item from joe****I have a play mat 200cm x 180cm. I like the carpee play yard, however, the largest one is smaller then the play mat. Pls advise. Thanks Answer : [Re] Inquiry for the item from mob****hi if is smaller den the play mat den it will sit on the mat inside of outside the mat. thank u Answer : [Re] Inquiry for the item from kha****Question : [Re] Inquiry for the item from kha****Answer : [Re] Inquiry related delivery from kha****Hello,
What is the size of carpe 6+2 and 8 + 2?
Thank you Answer : [Re] Inquiry for the item from jes****hi for our carpee we do not have 6+2 at the moment. smallest size would be 8+2 114*112cm. thank u Answer : [Re] Inquiry for the item from wee****Question : [Re] Inquiry for the item from wee****Answer : [Re] Inquiry for the item from wee****Answer : [Re] Inquiry related delivery from yee****Question : [Re] Inquiry related delivery from yee****Answer : [Re] Inquiry related delivery from yee****Question : [Re] Inquiry related delivery from yee****Answer : [Re] Inquiry related delivery from yee****Answer : [Re] Inquiry for the item from Chu****Question : [Re] Inquiry for the item from Chu****Answer : [Re] Inquiry for the item from Chu****Answer : [Re] Inquiry for the item from man****Hi item in stock in SG? I want to order the 10+2 fence. Can get by tomorrow? Answer : [Re] Inquiry for the item from n_m****hi, stocks are in SG. delivery takes 2-4 working day. afraid not able to get it by tml. thank u Hi, when in stock for carpe pro pink the lion door? I'm looking at 10+2.. Answer : [Re] Inquiry for the item from ser****hi, currently out of stock. we are in mid of stocking but new stocks may not reach anytime soon. thank u Hi seller, I would like to check with you my floor mat size 234cm lenght 140cm wide. Which size you recommend & any design is OK. Thank you. Answer : [Re] Inquiry for the item from tra****hi, u can consider 16+2 or 18+2 set. thank u Answer : [Re] Inquiry for the item from Ssn****When will the new stock for Carpee Pro Blue be in? This series is currently out of stock. Answer : [Re] Inquiry for the item from ker****hi, we are in mid of restocking but new stock may not reach anytime soon. thank u Hi, my current playmat is 210cm x 140cm. Does it mean if I buy 16+2 I will have a gap between this play yard and mat? And if I but 14+2, the this play yard will be too small for the mat. Answer : [Re] Inquiry for the item from zhi****hi yes correct. we recommend to get the larger set as play yard should not sit on the play mat. thankyou. Hi I bought from you the fence and some of the stopper damaged over time... do you have replacements or can I purchase the stopper .Tks Answer : [Re] Inquiry for the item from sha****hi yes we do sell the silicone pad, 10 pads at $1 excluding shipping fee.. please advice if you would like to purchase how many. thankyou. Question : [Re] Inquiry for the item from sha****How much is the shipping? Answer : [Re] Inquiry for the item from sha****hi, how many piece do you need. depends on you prefer normal mail or qxpress for shipping fee. thankyou. Question : [Re] Inquiry for the item from sha****Hi thanks for the reply, 20 pads. Can send me via normal mail. Answer : [Re] Inquiry for the item from sha****hi please help to contact us at 9170 7643 as we need some of the details from you. thank you. Question : [Re] Inquiry for the item from sha****Answer : [Re] Inquiry for the item from sha****Answer : [Re] Inquiry for the item from Vic****Question : [Re] Inquiry for the item from Vic****Answer : [Re] Inquiry for the item from Vic****Question : [Re] Inquiry for the item from Vic****Answer : [Re] Inquiry for the item from Vic****Question : [Re] Inquiry for the item from Vic****Answer : [Re] Inquiry for the item from Vic****Hello , I am looking at carpree series. If later I want to expend, will I be able to buy another two or four pieces from you later?
Thanks Answer : [Re] Inquiry for the item from wan****hi yes you can purchased individual parcels in future if you would like to expand your play yard. below is the listing for individual panels. thank you
https://www.qoo10.sg/item/ON-SPECIAL-PROMOTION-SAFETY-PLAYPEN-PLAY-PEN-YARD-FENCE-PLAYYARD-GATE-BABY-CHILD/656303121 Hello, may I know whether the fences must all be attached together, like on a rectangle or circle? Can I just line them in a straight line? Will they still be securely attached to the floor, and won't topple? Thank you! Answer : [Re] Inquiry for the item from gni****hi, you need to form the panels and connect it in any shape you preferred. panels will not be secured if you form them in a straight line. both ends need to be connected to each other. thankyou Answer : [Re] Inquiry for the item from yin****Question : [Re] Inquiry for the item from yin****Answer : [Re] Inquiry for the item from Shi****May I know where can I buy the clear rubber suction or non-slip silicone pad. What is the price? Thank you. Answer : [Re] Inquiry from 244****hi, u will need to check your exisiting set if it is older generation that uses the suction cup type or is the newest generation that use the pad type. those 2 are not compartible. thank u Question : [Re] Inquiry from 244****Its the older generation that uses the cup suction. Please advise on the cost of the rubber sucker. Thank you. Answer : [Re] Inquiry from 244****Its the older generation that uses the cup suction. Please advise on the cost of the rubber sucker. Thank you. Question : [Re] Inquiry from 244****Its the older generation that uses the cup suction. Please advise on the cost of the rubber sucker. Thank you. Answer : [Re] Inquiry from 244****Its the older generation that uses the cup suction. Please advise on the cost of the rubber sucker. Thank you. Question : [Re] Inquiry from 244****hi, please contact us at 91707643. thank u Hello,
May I know when the Carpee Pro Set will be restocked? I notice you have it as individual panels but not as a set.
Thanks Answer : [Re] Inquiry for the item from tor****hi, restocking period take 5-6 weeks time. we cant confirm with you until the stock arrived at our warehouse. thankyou and sorry for the inconvenience caused. Hi Seller,
May I ask when will you restock the Carpee Pro Blue & Pink 16+2 design please? As I really really hope to get it Asap!! To put my active baby in.
Hope to hear from you soonest, please. Grateful thanks! Answer : [Re] Inquiry for the item from ysh****hi, restocking period take 5-6 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you. Hi, when will the blue stock be available? Answer : [Re] Inquiry for the item from jan****hi, afraid not so soon. thank u Answer : [Re] Inquiry for the item from k4r****Question : [Re] Inquiry for the item from k4r****Answer : [Re] Inquiry for the item from k4r****Question : [Re] Inquiry for the item from k4r****Answer : [Re] Inquiry related delivery from ten****Hi my playmat is 2000 x 1500mm.Which play yard to get?Thks Answer : [Re] Inquiry for the item from eri****Question : [Re] Inquiry for the item from eri****hi, any particular series u keen? thank u Answer : [Re] Inquiry for the item from eri****Hi both carpee and seababy thanks Question : [Re] Inquiry for the item from eri****hi, u can consider 14+2 or 16+2 set. thank u Answer : [Re] Inquiry for the item from nat****Hi how many panel should i choose if my playmat is 1.4m x2m? Answer : [Re] Inquiry for the item from wen****hi, which series are u keen? thank u Hihi. If my mat is 190 x 130cm, I wish to get an additional door, I need to buy 10+2 set with alacarte door? Thanks Answer : [Re] Inquiry for the item from llx****Question : [Re] Inquiry for the item from llx****hi, sure. we have just received your order and will shipped out in 1-2 working days. thank u hi, i have the old type with suction cap. Is your new type (with siliicon pad) compatible the old type? ie can they be joined together? Answer : [Re] Inquiry for the item from she****hi, it is not compatible with the old type. cos there will be a slight difference with height in the joint area. thank u Hi.
May I know the recommended size for the play yard fence to fit a 1x1,5m play mat?
Thanks! Answer : [Re] Inquiry for the item from tri****hi, u can consider 8+2 set. thank u Question : [Re] Inquiry for the item from tri****is skybaby and carpee the same? In terms of fixing it into rectangle playyard? Answer : [Re] Inquiry for the item from tri****hi, in term of fixing yes. only different is the height and the design. thank u Question : [Re] Inquiry for the item from tri****Answer : [Re] Inquiry for the item from tri****hi, u are welcome. thank u Hi If my mat is 235cm * 140cm, what combi of carpee ahould i buy? I will prefer the barricade to be placed on the floor but with minimum gap between the board and the mat. How long is the delivery? Thank u in advance! Answer : [Re] Inquiry for the item from Xia****hi you can consider 18+2. thank you. for qxpress delivery guide line is 2-4 working days. thank you. Question : [Re] Inquiry for the item from Xia****May i know when will the blue n green panels restocked? Answer : [Re] Inquiry for the item from Xia****Is it better if i buy the 18+2 set or alacarte? Does the set includes blue colour? What is the colour combi for set? Question : [Re] Inquiry for the item from Xia****Is it better if i buy the 18+2 set or alacarte? Does the set includes blue colour? What is the colour combi for set? Answer : [Re] Inquiry for the item from Xia****hi, colour will be based on the combination list in the listing. we are in mid of restocking the panels. may take at least 3-4 weeks to arrive. whichever u think is convenient for u. if u prefer to mix and match your own colour, alacarte would be better but ala carte does not comes with free gift. thank u Hi, will the 18+2 play yard deliver in a cardboard box? Answer : [Re] Inquiry for the item from 233****hi yes it will be delivered in a cardboard box. thank u Hi, Can I know size and weight of the box of 18+2 play yard? Answer : [Re] Inquiry for the item from es_****hi, we are unable to advice on this as difference colleague has difference packing style. thank you and sorry for any inconvenience caused. Hello, can I just purchase the panels only? I need a few more pieces as add on. Thanks! Answer : [Re] Inquiry for the item from tub****hi, yes u can. For individual panel purchase kindly click the following link: https://www.qoo10.sg/g/656303121. kindly please contact 91707643 beforehand regarding the availability of the small panels for they are currently in low quantity and some colors are in fact sold out. thank you Hi,can i order 8+2 Carpee Pro Blue but I want all the small panels to be in yellow? Answer : [Re] Inquiry for the item from sus****hi, replied via hp. thank u Answer : [Re] Inquiry for the item from pre****Hi, for the carpee series which package should i choose if the area is 2.4m by 1.8? Answer : [Re] Inquiry for the item from sch****Question : [Re] Inquiry for the item from sch****hi, u can consider 12+2. thank u Answer : [Re] Inquiry for the item from sch****Hi, does it comes with the waterproof mat? What is dimension and thickness? Question : [Re] Inquiry for the item from sch****hi, it comes with a free mat but not big enough to cover the area of the play yard. is more like a changing mat where u can bring for outdoor use when changing diaper. thank u Hi, may i know is it possible to arrange delivery on weekends? And will you send any notification in advance on the day of delivery? Thanks. Answer : [Re] Inquiry related delivery from win****hi, usually qxpress takes 2-4 working days to deliver. we wont be able to fix a specific day to deliver. once qxpress in house the parcel and arrange for deliver u will received a notification thru the app. thank u Hello I like the carpee series, which option should I choose if my mat is 140x210cm? Thanks Answer : [Re] Inquiry for the item from Dar****hi, u can consider 16+2 set. thank u If the item is damaged how can I return it? Can I get extra panels if I want to buy later? Answer : [Re] Inquiry from man****hi, if there is any damaged panels when delivered please help to take pics. we will resend the replacement piece to u. thank u Hi item delivered. But however doesn't come with mixed balls which I ordered. No waterproof mat as well? Able to deliver these items? Answer : [Re] Inquiry for the item from cal****hi, so sorry for the missing items. our staff may have overlooked on your order. we will resend the missing items to u. thank u and sorry for any inconvenience caused. I’m interested in the carpee play yard. Does it come with the anit slip silicon pad or suction cup? How many panels for playmat of 190cm x 130cm? Answer : [Re] Inquiry for the item from Shu****hi, it is the silicone pad. u can consider 14+2 set. thank u May I know what ia the size of the door and activity board and the panel? Answer : [Re] Inquiry for the item from buz****hi which series? u can find the information at the product information below the listing. thank u Answer : [Re] Inquiry related delivery from Cha****Hi. my playmat is 100x140, so i should choose 10+2? how heavy is one panel? thanks! Answer : [Re] Inquiry for the item from mic****hi please advice which series you are looking at. thank you. Question : [Re] Inquiry for the item from mic****hi. i am looking at carpree blue Answer : [Re] Inquiry for the item from mic****hi. i am looking at carpree blue Question : [Re] Inquiry for the item from mic****hi yes you will need 10+2. for the door and activity board weight around 2.3kg and for the small panel weight around 1kg. thank you. Hi, my mat is 190cmx130cm, may I know which option should I go for? Thanks! Answer : [Re] Inquiry for the item from zac****hi, which series u keen? thank u Question : [Re] Inquiry for the item from zac****Answer : [Re] Inquiry for the item from zac****hi, u can consider 14+2 set. thank u Hi, can I just purchase the activity panel? Answer : [Re] Inquiry for the item from kel****hi, u can purchase the individual panels here. but do take note this is an upgraded version with silicone pad at the bottom, if the current ones u have is the silicone cup type, this wont be matching with the older generation ones. thank u
https://www.qoo10.sg/item/SAFETY-PLAYPEN-PLAY-PEN-YARD-FENCE-PLAYYARD-GATE-BABY-CHILD/656303121 I got the 65cm tall version. I want to add on panels. Do you sell individually? Answer : [Re] Inquiry for the item from jon****hi, u can purchase additional panels over this listing. thank u
https://www.qoo10.sg/item/SAFETY-PLAYPEN-PLAY-PEN-YARD-FENCE-PLAYYARD-GATE-BABY-CHILD/656303121 Hi, my mat is 185x200 - I would like the carpee set but the max is 14+2. How can I purchase more to make it bigger? Thanks Answer : [Re] Inquiry for the item from Ouy****hi, please give us some time to update the option for you. you can view our listing the next few days. thank you and sorry for any inconvenience caused. Cart No : 126429546
A very good morning. How is my delivery status. I ordered on April 2019. And was told to wait till MAY 2019.
Please check if my order has been processed.
Please update me on when will my baby playyard be delivered to me.
Best regards
Benny Pui Answer : [Re] Inquiry related delivery from bnp****hi, so sorry for the late reply. our staff will contact u shortly to do a follow up on the item. thank u and sorry for any inconvenience caused. Question : [Re] Inquiry related delivery from bnp****Thank you very much for your fast response. Hope to have my baby yard soon. Been waiting for a very long time Answer : [Re] Inquiry related delivery from bnp****Thank you very much for your fast response. Hope to have my baby yard soon. Been waiting for a very long time Question : [Re] Inquiry related delivery from bnp****hi, u are welcome. thank u Hi I used to purchase before with the suction caps at the bottom, how come now different? Answer : [Re] Inquiry for the item from nic****hi, this was not old type. supplier have did some product upgrade and the suction caps have been replaced as silicon pad. thank u Question : [Re] Inquiry for the item from nic****Hi, I still have the old ones with suction caps. May I request for the silicon pads to replace them so they are leveled? Now old one is lower than the new ones... Answer : [Re] Inquiry for the item from nic****hi, the silicon pads wont be able to fit onto the ones with the suction cups cos the bottom is different. u may need to consider to replace your old panels with the new ones. thank u Answer : [Re] Inquiry for the item from pea****Answer : [Re] Inquiry for the item from pea****Hi, I currently have a parklon playmat and the Dimensions is 2100 x 1400 x 15 mm. May I know how do I know how many pcs I need so that I can purchase from you? Answer : [Re] Inquiry for the item from ser****hi, u can consider 16 small panels + 1 door and 1 toy. thank u Answer : [Re] Inquiry for the item from ath****When will the yellow and green piece be available to order. Currently it is out of stock Answer : [Re] Inquiry for the item from 237****hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you. Hi , for group buy $8.90 - how many pieces does it comes with? Does it come with a door? Answer : [Re] Inquiry for the item from jns****hi, price is for individual piece. $8.90 is for the small panel only. does not comes with door. they are not sold in a set. thank u Answer : [Re] Inquiry for the item from ray****If i buy 3blue 3pink 3red and 3yellow total of 12. Would i get the free gifts? Answer : [Re] Inquiry for the item from gal****Answer : [Re] Inquiry for the item from hel****Hi, I have the carpee set, can i buy one door and several small panels from the sky baby pro set to add to my carpee set? Will they fit? Answer : [Re] Inquiry for the item from kre****hi, it will not fit. cos the height of the panel for carpee and sky baby pro is different. thank u What is the dimension for door, activity board & small panel Answer : [Re] Inquiry for the item from wen****hi, u can find the information under product information. thank u Hi, I need two more panels from your CarPee selections, is that still available? Answer : [Re] Inquiry from Wee****hi, carpee is currenlty out of stock. thank u Question : [Re] Inquiry from Wee****Would it have stock anytime soon? Answer : [Re] Inquiry from Wee****hi, afraid not anytime soon. thank u Question : [Re] Inquiry from Wee****Ok I just made purchase for sky baby - door and 2 panels, appreciate if you can provide extra suction to the panels as the previous purchase on carpee there were missing suctions so some are a bit loose/flimsy Answer : [Re] Inquiry from Wee****hi contacted via hp. thank you Can i know how heavy is the box for 14s 1d and 1a? I want to bring to indonesia Answer : [Re] Inquiry related delivery from goh****hi it is ard 20kg. thank u Answer : [Re] Inquiry for the item from ama****Answer : [Re] Inquiry for the item from des****Question : [Re] Inquiry for the item from des****Answer : [Re] Inquiry for the item from des****Question : [Re] Inquiry for the item from des****Answer : [Re] Inquiry for the item from des****Question : [Re] Inquiry for the item from des****Answer : [Re] Inquiry for the item from des****Hi, i only have a small area and only got space for 78cm x 185cm. How many big and small pcs do I need. Answer : [Re] Inquiry for the item from sel****hi, you will need 10 small panels with a door and a activity board. just a gentle reminder that this item is sold by per panel. thank you Answer : [Re] Inquiry for the item from klj****Question : [Re] Inquiry for the item from klj****Answer : [Re] Inquiry for the item from klj****Hi, my baby is very active. Will it roll over easily?, is there any stabilizer ? Answer : [Re] Inquiry for the item from ell****hi, it will not roll over easily cos there are connecting hinges that secure the fences. thank u Hi, like to check when would be the earliest delivery date if i order today 4 Feb. Thanks. Answer : [Re] Inquiry for the item from qin****hi, we will only be able to ship out on 7 feb when we are back from cny break. delivery will take 2-4 working days. thank u Hi, do you still have car pee design? Answer : [Re] Inquiry from ken****hi, carpee is sold out at the moment. wont be restocking it soon. thank u Answer : [Re] Inquiry related delivery from s_n****Hi. My playmat is about 140cm by 210cm
I’d like to get the playpen fence - galaxy theme
Can you advise me on the combination to get? Thanks Answer : [Re] Inquiry for the item from gim****hi, u can consider 16 small panels with 2 big panels. thank u Answer : [Re] Inquiry for the item from eve****
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 - baby early development toys toy Sozzy educational kid kids children
- Item Q&A
| Hi, will TD12 aNd TD13 be restocked? Thanks. Answer : [Re] Inquiry for the item from MangoAnswer : [Re] Inquiry for the item from winstonhoongHi, does TX03 have music and when will stocks arrive for TX08? Answer : [Re] Inquiry for the item from lagczbhi, tx03 have music. new stocks for tx08 not reaching soon. tq Hi seller, Do you have stocks coming in for TD10 and TF05? Thank you. Answer : [Re] Inquiry for the item from skhi, u can consider tk10 they are abit similar to td 10. afraid not restocking those 2 soon. tq Question : [Re] Inquiry for the item from skIT's ok. I've got TD 11. Can you help to ship that out? Answer : [Re] Inquiry for the item from skhi, item will be shipped out this evening. tq Hello are items all instocks? How fast is delivery? Answer : [Re] Inquiry related delivery from msfwahqueenhi they are instock. delivery 2-4 working days. tq Tk10 understand that the balance stocks left with 10 nos but I will want to have 17 nos. May I know when will there be a restocks. If have, is it possible to receive by 15 dec 2020? Answer : [Re] Inquiry for the item from jojosamsamhi, tk 10 have more den 17 quantity. infact we have 20 available.tq Hi is the item TF07 in stock? I would like to get 4 nos on urgent basis. Answer : [Re] Inquiry for the item from sushitinghi yes qxpress will pick up in the late afteroon. tq Answer : [Re] Inquiry for the item from seleneAnswer : [Re] Inquiry for the item from mel****Question : [Re] Inquiry for the item from mel****Answer : [Re] Inquiry for the item from mel****Question : [Re] Inquiry for the item from mel****Answer : [Re] Inquiry related delivery from lie****hi for normal mail 3 days to 3 weeks. for qxpress/ Qprime 2-3 working days. after we ship out the item on the next working day, ty Hi any restocks for TD-11 and AG-Q-16? Answer : [Re] Inquiry for the item from juz****hi, afraid not anytime soon. thank u Answer : [Re] Inquiry from shi****Answer : [Re] Inquiry for the item from ms_****Answer : [Re] Inquiry from cas****Answer : [Re] Inquiry for the item from yon****hi the item is out of stock. therefore the option is not there. thankyou. Question : [Re] Inquiry for the item from yon****May I know when will it be available? Answer : [Re] Inquiry for the item from yon****hi restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thankyou Question : [Re] Inquiry for the item from yon****Noted. Hope you can update me when the restock comes. Thanks! Answer : [Re] Inquiry for the item from yon****hi just in case we overlook on the msg. please help to check back some time later. thankyou. I don't see TB-02 in the options available. Where do i buy it? Answer : [Re] Inquiry for the item from 01a****hi, we will have last piece. from the series select tb and design choose 2 will do. thank u Hi. Will you be restocking these? If yes can I know when please? AGQ14 AGQ16 AGJ13 AGN08 Answer : [Re] Inquiry related delivery from jas****hi, restock will take at least 4 weeks. we cant confirm till stocks arrived in our warehouse. thank u Which arch and spirals item has music? Answer : [Re] Inquiry for the item from goh****hi, sprial 4,5 and 8 have music. thank u Hi there,
May I know if u will be restocking AG-1-12 (Giraffe) soon?
Thanks and good day! Answer : [Re] Inquiry for the item from wfp****hi, afraid not soon. thank u Question : [Re] Inquiry for the item from wfp****Hi and may I know around when then? Thanks Answer : [Re] Inquiry for the item from wfp****hi, so sorry we are able to advice on this. thank you. Question : [Re] Inquiry for the item from wfp****Answer : [Re] Inquiry for the item from wfp****hi, u are welcome. thank u Hi I received a defective product. Please send a replacement. Thanks Answer : [Re] Inquiry related return and exchange from wis****hi, so sorry for the defect. we will resend you the replacement. as for this current piece. please help to dispose after you received the replacement. thank you and sorry for any inconvenience caused. Question : [Re] Inquiry related return and exchange from wis****Thanks a lot. Appreciated Answer : [Re] Inquiry related return and exchange from wis****hi, u are welcome. thank u Hi, will you be restocking item AG-K 17? Answer : [Re] Inquiry for the item from xre****hi restocking period take 6-7 weeks . we cant confirm with you until the stock arrived at our warehouse. thank you. Hi so sorry. Received both actually. Thank you Answer : [Re] Inquiry related delivery from Alm****hi, thank u for the update. Hi, Any restock for AG-Q-07 the fox toy?
Thanks! Answer : [Re] Inquiry for the item from eli****hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you.
Hi are all items available to be picked up from store now or must wait 6 days later after the group buy is closed? Answer : [Re] Inquiry related delivery from yen****hi, u can pick it up from store once purchase. do not have to wait till the groupbuy closed. however do take note, we are not open on sun and public holiday. thank u Question : [Re] Inquiry related delivery from yen****And if i choose delivery, it will only be mailed out after group buy closed? Or it will be mailed out once i pay. Answer : [Re] Inquiry related delivery from yen****hi, we ship out order daily. thank you. hihi, when will there be stock for teethease multipurpose strap? AG-Q-8 to 11? Answer : [Re] Inquiry for the item from 239****hi, not restocking those anytime soon. thank u Answer : [Re] Inquiry for the item from can****Hi is AG-K 07 machine washable? Answer : [Re] Inquiry for the item from rai****hi, its not machine washable as theres a muscial box in it. thank you. Answer : [Re] Inquiry for the item from yin****Question : [Re] Inquiry for the item from yin****Hi for the AG-Q series sozzy does all the No 1 - No 7 have the clip on thing or only the elephant and dog have the quick release clip for hanging ? Thanks Answer : [Re] Inquiry for the item from lee****hi, all of animals have the quick release clip for hanging. thank u When is AG-J series coming in again? Answer : [Re] Inquiry for the item from min****hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you. Hi, does arch and spiral - design 05 have any music? Thanks. Answer : [Re] Inquiry for the item from jes****hi yes, it comes with music. thank you.
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 - Nursing Cover/Breastfeeding cover/Nursing blanket/blanket/swaddle/bedsheet
- Item Q&A
| Answer : [Re] Inquiry from kenalpsgroup
|
 - Newborn baby Feeding Bib Silicone Waterproof Bibs Toddler Teething Pad kids Towel
- Item Q&A
| Answer : [Re] Inquiry for the item from taygc
|
 - Childcare Latex Pillow Kids Memory Foam Latex Contour pillow children Toddler Baby
- Item Q&A
| Answer : [Re] Inquiry for the item from sashayukikomeHi,
The latex smell is very strong. Any ways to get rid of it? I don’t dare to let my child sleep on it. Answer : [Re] Inquiry for the item from pyhi, as the pillow is very new the smell tends to be strong. u can removed all the covers to wash and let the pillow air it for awhile. the smell will be less strong after that. tq Question : [Re] Inquiry for the item from pyI have air for very long but the smell is still strong. Is there other ways to remove latex smell? Answer : [Re] Inquiry for the item from pyhi, the only way to lighten it is by sunning them and over time using will lighten the smell. tq Hi for the latex pillow, do you sell covers separately since each pillow only comes with 1 cover? What is the thickness of the latex pillow? Answer : [Re] Inquiry for the item from cwoonshi, thickness is ard 5cm. yes u can add on the cover if needed. we have added the cover in for extra purchase. thank u Hi this is for what age group? Answer : [Re] Inquiry for the item from Shineehi, suitable for 1 year and above. tq This pillow is meant for which age group? Answer : [Re] Inquiry for the item from cass78sghi, suitable for 1 year and above. tq I tot there will be a cover for the Nusing pillow so that we can wash it regularly. But it seems like there is no cover for the Nusing pillow so how do I wash it? Can I put the whole pillow into the washing machine? Answer : [Re] Inquiry for the item from jan****hi, you can use a washing net and put in washing machine. thank you. Is the brand of the nursing pillow - Miracle Baby? Answer : [Re] Inquiry for the item from jer****hi yes it is by miracle baby. thank u Hi Seller, any plans on re-stocking? Answer : [Re] Inquiry for the item from soo****hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u Hi, can we go down to your showroom to view and buy ? Answer : [Re] Inquiry for the item from wan****hi so sorry currently the pillow is sold out. thank u
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 - Hai Chi Jia suan la fen Hai Chijia Instant Noodle Hot Sour Flavor 143g / CNY Special / 1 Day Promo / No Option Price Nett $6.90
- Item Q&A
| Dear.... double confirm.mala how long expired day…… Answer : [Re] 来自idang121345会员的商品咨询。hi, item already sold out. tq Hi, I have received the mala peanuts today, but why the expiry date is so soon? It is going to expired on 26 Jan 2021. Answer : [Re] Inquiry for the item from Winhi, replied previous message. tq Hi. If I buy today, how many more months is left before reaching the expiry date for your current stock? Thanks Answer : [Re] Inquiry for the item from QQhi, at least 6-7 mths shell life. tq Can I know when is the expiration date? Answer : [Re] Inquiry for the item from kate94hi, it will expiration date is 10 mths from manufacturing date. tq Where is ur store location if pick up? Answer : [Re] Inquiry related delivery from cchuan_0328hi,our store is at 196 pandan loop 02-33 pantech business hub 128384. we are open mon to fri 9.30am to 5.30pm. please avoid 11am to 1.30pm. we are not open on weekends and public holidays. please give us a call at 91707643 before coming down. thank u Hi , do you have stock of hua jia fen? Thank you Answer : [Re] Inquiry for the item from lingling_temphi, sorry but there's no more stocks for this. Answer : [Re] Inquiry related delivery from lijie121186Hi seller, if I order today, when will it be delivered? Thanks Answer : [Re] Inquiry related delivery from Mrs Chiahi, delivery will takes 2-4 working days. tq authentic? den expires when? Answer : [Re] Inquiry for the item from sehneh9hi, authentic. based on current batch life span at least 6-7 mths. tq Answer : [Re] Inquiry from 67347159Question : [Re] Inquiry from 67347159Answer : [Re] Inquiry from 67347159Answer : [Re] Inquiry related delivery from 14609680Expiry date for hua jia and oden Answer : [Re] Inquiry for the item from tehhm2002hi, those are fresh stocks with at least 7 mths of shelf life, tq Hi,
Can advise on expiry date for Suan La Fen?
Regards, Ann Answer : [Re] Inquiry for the item from Annalim688hi, those are fresh new stocks have at least 7 mths of shelf life. tq Suan La Fen suit for vegetarian? Answer : [Re] Inquiry for the item from evekfwhi, may not be suitable as there is chicken seasoning powder inside. tq Answer : [Re] Inquiry for the item from michellequek023
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 - Baby Safety Cable Box Computer Wire Organizer Management Storage System Children Infant Safety
- Item Q&A
| Hi, May l know the measurement for the selection C-Green? Thank you. Answer : [Re] Inquiry for the item from zah_810hi, the height is 13cm length is 28cm and width is 15cm. tq Question : [Re] Inquiry for the item from zah_810Hi, okay great. Thank you for the reply. Will purchase it now. Answer : [Re] Inquiry for the item from zah_810Answer : [Re] Inquiry for the item from khi****Hi, waiting time for medium white? Answer : [Re] Inquiry related delivery from hyl****hi, white in medium size is available. thank u Question : [Re] Inquiry related delivery from hyl****Can you advise if this is medium or large? Answer : [Re] Inquiry related delivery from hyl****hi, should be large. the large is ard 39.8cm in length and 31.7cm for medium. u may wan to measure which fits better. based on picture we feel could be large. thank u when is the size large for either black or white will be in ? Answer : [Re] Inquiry for the item from 244****hi, we will be restocking but afraid it will take awhile to reach. thank u Question : [Re] Inquiry for the item from 244****Answer : [Re] Inquiry for the item from 244****hi, at least 4-5 weeks. we cant confirm till stocks arrived in our warehouse. thank u Answer : [Re] Inquiry for the item from 260****Answer : [Re] Inquiry for the item from 262****Question : [Re] Inquiry for the item from 262****Answer : [Re] Inquiry for the item from 262****Hi seller. If I order 14 pc . Will u able to give me a receipt. Answer : [Re] Inquiry for the item from yip****hi so sorry we dont provide receipt. thank you. Dear Seller, any idea when the cable box (large size) stock arrive ? Kindly advise as I prefer the design your shop sell. TQ v mch. Answer : [Re] Inquiry for the item from jmp****hi, restock will take at least 4 weeks. we cant confirm till stocks arrived in our warehouse. thank u Dear Seller What are the dimensions for type C ? Thanks. Answer : [Re] Inquiry for the item from Cha****hi, the (L)28cm x (B)15cm x (H) 13.5cm. thank u Hi, may I know when group B large will be restock? Thanks! Answer : [Re] Inquiry for the item from jun****hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you.
Question : [Re] Inquiry for the item from jun****Thanks, I will keep a lookout then. Answer : [Re] Inquiry for the item from jun****Hi. How big is the type C? Can fit up to 4 sockets power extension? Answer : [Re] Inquiry for the item from dia****hi, the length is ard 28cm. may not be able to fit 4 sockets plug. thank u Hi. How big is the type C? Can fit up to 4 sockets power extension? Answer : [Re] Inquiry for the item from dia****hi, the length is ard 28cm. may not be able to fit 4 sockets plug. thank u Answer : [Re] Inquiry for the item from koo****Hi...Will the B series L size restock??when will it be restock? Answer : [Re] Inquiry for the item from tit****hi, not anytime soon. thank u Answer : [Re] Inquiry for the item from nws****Hi, can check if the D series Large size will be available again? If yes, when would that be? Thank you. Answer : [Re] Inquiry for the item from won****hi, D Large only have green colour. do give us some time to update the inventory. u can check back some time later. thank u Hi Seller,
I havent receive my item till now since i ordered on 19 Dec . Order No. 286164737. Please check and advise asap.. thanks Answer : [Re] Inquiry for the item from She****hi many apologies, as it has been some time most likely singpost lost the item already. Kindly help to file for non-receipt claim through qoo10 and we will refund u. We would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding. Question : [Re] Inquiry for the item from She****Hi seller,
I tried but cant file from my side for non receipt claim. Can you do so on your side please? Answer : [Re] Inquiry for the item from She****hi, alternatively u can also drop an email to help@qoo10.sg to have them submit the claim on your behalf. thank u
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 - baby raincoat / toddler rain coat / outing / picnic / outdoor
- Item Q&A
| Hi, I don't see the option for Jk-B? Answer : [Re] Inquiry for the item from jeanchu_86hi, JK-B series ara sold out. tq Can i come down today for self-collection? Need item for sch field-trip coming thursday Answer : [Re] Inquiry for the item from ain****hi, u can walk in directly to purchase. we are located at 196 pandan loop 02-33 pantech business hub 128384. we are open mon to sat 9.30am to 11am 1.30 to 5.30pm. we are not open on public holiday and sun. please give us a call at 91707643 before coming down. thank u Hi, may I know when will be JK-B series available?
Thanks! Answer : [Re] Inquiry for the item from ksy****hi, not anytime soon. thank u Hi, can I self collect as I need it urgently. Thanks. Answer : [Re] Inquiry related delivery from Fel****hi, u can walk in directly to purchase. we are located at 196 pandan loop #02-33 pantech business hub s128384. mon to sat 9.30am to 11am 1.30pm to 5.30pm. please give us a call at 91707643 before coming down. thank u Hello! Will you restock JKB design 02 size s?? Thanks Answer : [Re] Inquiry for the item from sua****hi, jk-b series does not come with size. it's free size. thank u Question : [Re] Inquiry for the item from sua****Sorry i meant jk-d series design 02 size s Answer : [Re] Inquiry for the item from sua****hi, afraid not restocking soon. thank u Hi when will u be restocking JKD series S sizes? Answer : [Re] Inquiry for the item from goh****hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u Answer : [Re] Inquiry related delivery from alf****Hi seller. Have my item send out? Cos i have not receive it till now. Have called up the delivery company. They dont have this item . Answer : [Re] Inquiry related delivery from cha****hi, we have already shipped out the item via normal mail. as normal mail does not comes with tracking number we are not able to advise when u can receive it as they are highly prone to mail delay. do give them more time to deliver. if u still do not receive it by end of the week, do let us know. as per our delivery guidelines we require 3 wks from date of shipping before we can take further action. we would also like to take this opportunity to encourage use of Qxpress as we charge only $3.25 regardless of number of items purchased. thkq for yr kind understanding.
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 - Bundle of 8 Walking animal Balloon / walking pet balloons / party balloons / helium balloons
- Item Q&A
| Hello, does the 2 free balloon promo still stand? Answer : [Re] Inquiry for the item from Debbielim81hi yes it still stand. tq Hi I tried calling 91707643 but was told wrong number. Can you confirm telephone number of the shop? I need to ask few questions before purchasing the balloons Answer : [Re] Inquiry for the item from jenliew25hi, the number is correct. u may wan to quote our shop name when coming. tq Hi, is your shop open on 30 January? I need to purchase 11 inflated animal balloons, and am looking to collect them in the morning. Answer : [Re] Inquiry from Hui****hi yes we are open on 30 jan. please leave a memo for date and time of collected so we can prep the item for u beforehand. thank u Question : [Re] Inquiry from Hui****I will need 11 walking balloons, all inflated with helium. Are you open at 8.45am on 30 Jan? Answer : [Re] Inquiry from Hui****hi, our office is open from 9.30 onwards. thank u Hi I want to order 10 pieces of C08 under the 8+2 bundle deal.
Is that possible?
I only see a 2pieces left option Answer : [Re] Inquiry for the item from and****hi, u can buy them here. thank u
https://www.qoo10.sg/item/WALKING-ANIMAL-BALLOON-WALKING-PET-BALLOONS-PARTY-BALLOONS-HELIUM/653965858 Answer : [Re] Inquiry for the item from liu****Hi, if I use normal air to inflate the animal balloons (instead of helium), can the animals still stand on their feet? What is the difference between normal air vs. helium? Answer : [Re] Inquiry for the item from 235****hi, it will not stand it will roll on the floor. cos normal air is heavier and helium is lighter in weight. thank u Question : [Re] Inquiry for the item from 235****i see. If i were to just use it for decorations i.e. paste on wall n dangle from ceiling, is it ok just to use normal air? Answer : [Re] Inquiry for the item from 235****Question : [Re] Inquiry for the item from 235****Answer : [Re] Inquiry for the item from 235****hi you are welcome. thank you. Hi,
Just to confirm that I can come down to collect and pay 2.50 each for helium inflated? Answer : [Re] Inquiry for the item from che****hi yes correct. you can come down and pick up. for each walking animal is $2.50 for helium charge thank you. Hi am I able to come down just to get the helium pumped into the walking pet balloon? Do I have to pay in cash? Or nets? Answer : [Re] Inquiry for the item from sha****hi yes u can. u can pay cash when u are here. thank u Can i order today and self collect today? Thank you. Answer : [Re] Inquiry related delivery from cla****How do I choose Self pick up. I don’t see such an option. Thanks. Answer : [Re] Inquiry related delivery from tan****hi, please choose Qprime and leave a memo in caps wanted to store pick up on which date and time. as for the shipping fee, we will refund it to you when you pick up at our warehouse. thank you Hi there, if i purchase today, can I come ard lunch time tml to collect? Answer : [Re] Inquiry from yup****hi, replied via hp.thank u Answer : [Re] Inquiry for the item from xmr****Question : [Re] Inquiry for the item from xmr****Answer : [Re] Inquiry for the item from xmr****Question : [Re] Inquiry for the item from xmr****Answer : [Re] Inquiry for the item from xmr****Hi .. I will like to check.. I need it for birthday party on 30 June . So eg . I need 30 walking animal balloon with helium air already .
1.how much does it cost ? 2. Do u all do delivery on 30th June itself ? Answer : [Re] Inquiry from w3n****hi, to inflate each balloon is at $2.50 not inclusive of balloon price. so sorry we do not provide balloon delivery for inflated balloons. they are only for self collection. thank you. Answer : [Re] Inquiry for the item from yon****Hello May I know if the price is with helium? Answer : [Re] Inquiry for the item from chi****It not how much will that be if I need 20pcs of animal air walker. Question : [Re] Inquiry for the item from chi****hi, price is exclude of helium. helium is $2.50 each on top of balloon price. just the helium cost for the balloon is $50 excluding balloon cost. thank u Answer : [Re] Inquiry for the item from bbp****Can I order all the same Panda design with helium n self collection? 24QTY? Answer : [Re] Inquiry for the item from elf****hi, yes. u can purchase from this listing below. please leave a note for date and time of collection when check out. thank u
https://www.qoo10.sg/item/WALKING-ANIMAL-BALLOON-WALKING-PET-BALLOONS-PARTY-BALLOONS-HELIUM/653965858 Hi, the ballon must have helium or just now pump will do for the walking animal? Answer : [Re] Inquiry for the item from elf****Can I pay for delivery fee? I need 20 inflated panda Question : [Re] Inquiry for the item from elf****hi, if u need them to have the walking effect than u need to pump with helium. if u just pump with normal air it will not have the walking effect, it will just roll on the floor. we do not do inflated balloons delivery. they are only for self collection. thank u Hi there, does "leaving a memo" = leave a message on Qpost to you directly? Answer : [Re] Inquiry for the item from jod****hi, we will take note on your balloons pick up on 25 apr 10am. thank u How does the bundle set works? Select design (2 of each type) from each option or all 8 balloons from one option only? Including free balloons would be a total of 10 balloons? Can opt for all balloons to be helium filled? TQ Answer : [Re] Inquiry for the item from jad****hi, select 2 from each selection from the drop down list for each option. the free 2 pcs will be random design. u can opt for helium at a charge when self collect. thank u Question : [Re] Inquiry for the item from jad****So total 8 walking balloons and 2 other types of balloons or total 6 walking balloons and 2 other types of balloons? TQ Answer : [Re] Inquiry for the item from jad****hi, is 8 walking animals with 2 free balloons for each bundle set. thank u Hi, do i need to inflate it fully woth helium? Will it be floating too high if filly inflated with helium? Or should I inflate it with combination of normal air and helium? Answer : [Re] Inquiry for the item from tan****hi you will just need to inflate with helium. thank you. Need to have helium gas or normal pumping in is alright? Answer : [Re] Inquiry for the item from sks****hi if u need them to have the walking effect, helium is needed. if pump normal air in they will roll on the floor. thank u Hi, i would need 22 walking animal ballons on 10 apr. I need all ballons to be inflated and deliver to my place. May i know how much will it cost? Hope to hear u soon. Answer : [Re] Inquiry for the item from kel****hi, so sorry we do not do balloons delivery. inflated balloons have to be self collected. thank u Hi, can I check when you’ll be restocking the panda, pony and giraffe? Answer : [Re] Inquiry for the item from Jol****hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u Hi If I order today and through normal shipping can I know by when will it be delivered? Answer : [Re] Inquiry related delivery from sou****hi, normal mail take at least 3 working days to deliver. if u need it urgently we would advise to opt for qxpress or u can walk in directly to our store to purchase. thank u Hi, if i order now can it receive me by friday for qexprss delivery? Answer : [Re] Inquiry related delivery from dsl****hi, yes should be fine. please place your order soon so we can ship out today. thank u Hi, if inflated with helium, how many days can it last? Answer : [Re] Inquiry for the item from nad****hi, good for 1 day den it will slowly deflate bit by bit. thank u Answer : [Re] Inquiry related delivery from mad****Question : [Re] Inquiry related delivery from mad****Answer : [Re] Inquiry related delivery from mad****Answer : [Re] Inquiry for the item from 246****Hi, can I check if I need to fill the balloon with full helium? Or half helium half normal air. Thinking of getting 10 pets but not sure about the amount of helium I need. Answer : [Re] Inquiry for the item from glo****hi, we usually filled it with full helium. if normal air might not have the walking effect. thank u Answer : [Re] Inquiry related delivery from Tli****Question : [Re] Inquiry related delivery from Tli****Answer : [Re] Inquiry for the item from Tli****Hi, do you have the sheep and pig? There are no such option here. Pls advice! Thanks! Answer : [Re] Inquiry for the item from sia****hi, yes there is. do give us some time to add it back. u can refresh the page later. thank u
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - Danrol Baby Clothing kids children clothes romper Vest bib pants
- Item Q&A
| Answer : [Re] Inquiry for the item from aprilnoeQuestion : [Re] Inquiry for the item from aprilnoeAnswer : [Re] Inquiry for the item from aprilnoehi! when will the long sleeve rompers be restocked? thanks. Answer : [Re] Inquiry for the item from sherlyn9103hi, afraid not so soon. tq Question : [Re] Inquiry for the item from sherlyn9103hi will series 5 girls romper for 12 months be restocked soon? Answer : [Re] Inquiry for the item from sherlyn9103Question : [Re] Inquiry for the item from sherlyn9103hi! but i am able to add to cart today, so the stock arrived or? Answer : [Re] Inquiry for the item from sherlyn9103hi, we cant see any buying history from u on our end. tq Answer : [Re] Inquiry related delivery from shahbudiwahidWhen will 36-mth Series 8 long sleeved tops for boys be restocked pls? Answer : [Re] Inquiry for the item from ps_melaniehi, restock takes at least 4 weeks. we cant confirm till stocks arrive in our warehouse. just in case we forget, please check back some time later. thank u Hi
May I know the measurements of the shorts for 36 months, please? Thanks Answer : [Re] Inquiry for the item from cheerynadehi, please advice if its series 10 Short PP Pants. thank you. Question : [Re] Inquiry for the item from cheerynadeAnswer : [Re] Inquiry for the item from cheerynadehi, the length is 29cm. the waist ptp before stretch is 24cm. after stretch is 40cm. all this measurement is by manual. please allow 1-3 cm error. thank you. Hi My son is 25 mths, 11.5kg. Which size of long sleeve tops, short and long pants should I select? Is your long sleeve tops thick or thin? I’m looking for thin material for spore temperature as we don’t let him sleep in Aircon room. Thanks Answer : [Re] Inquiry for the item from ps_****hi, the tops are not too thick. suitable for non aircon room. u may consider 36 mths. thank u Question : [Re] Inquiry for the item from ps_****Hi thanks for your reply. 36-mth Series 8 long sleeved tops are out of stock. When will it be restocked pls? How is the material of the short and long pants too? Thick or thin? Thanks Answer : [Re] Inquiry for the item from ps_****hi, restock will take at least 6-7 weeks. the material are all not too thick and suitable for non aircon room. thank u Hi, what's the free gift? Answer : [Re] Inquiry for the item from 235****hi, it will be given out randomly. thank u Answer : [Re] Inquiry related return and exchange from sss****Question : [Re] Inquiry related return and exchange from sss****Answer : [Re] Inquiry related return and exchange from sss****Question : [Re] Inquiry related return and exchange from sss****Answer : [Re] Inquiry related return and exchange from sss****Question : [Re] Inquiry related return and exchange from sss****Answer : [Re] Inquiry related delivery from gui****Hi my bb gal is 3 coming to 4 months old Which size do u recommend? Answer : [Re] Inquiry for the item from zoe****hi, u can consider 6 mths or 9mths depends on her size. thank u Answer : [Re] Inquiry for the item from Lim****Question : [Re] Inquiry for the item from Lim****Answer : [Re] Inquiry for the item from Lim****Hi, when will Series 11 - 12 month and 18 month be re-stocked? Thank you. Answer : [Re] Inquiry for the item from 241****hi, we wil be restocking but new stock may not reach so soon. thank u Please advise the weight range for series 4 and 6, for sizes 6 month and 9 month. Can you provide the current available designs for these 2 ranges please? Thank you. Answer : [Re] Inquiry for the item from 241****hi, how old is your child? thank u Question : [Re] Inquiry for the item from 241****she is now 4 months old and 7kg. Am buying for when she turns 6 months. Answer : [Re] Inquiry for the item from 241****hi, u can consider getting 9mths. 6mths might be outgrown quite fast consider wearing diaper. thank u HI if I order now, do you think I can receive the items tomorrow? Answer : [Re] Inquiry related delivery from 234****hi, if u select qxquick yes u can receive by tml if slots is still open. thank u Question : [Re] Inquiry related delivery from 234****Thank you for your reply. For the time being we don’t need. Thank you Answer : [Re] Inquiry related delivery from 234****Hi, when will you restock series 11 (long PP) for 12 months? Answer : [Re] Inquiry for the item from nhj****hi, restock will take at least 4 weeks. we cant confirm till stocks arrived in our warehouse. thank u Hi i just recently ordered short sleeve tee boy 36 months. I am interested in ordering another set of short sleeve tee boy 36 months and 24 months. Are the designs same or different? Is it possible to see pics of the available designs? Thanks.. Answer : [Re] Inquiry for the item from nur****hi, the design may or may not be the same as it depends on batches of stock. thank you and sorry for the inconvenience caused. Answer : [Re] Inquiry for the item from vin****Can i know if series 11 for boys will be restock? Answer : [Re] Inquiry for the item from mui****hi, for which size. thank u Question : [Re] Inquiry for the item from mui****Answer : [Re] Inquiry for the item from mui****hi, yes we are restocking. restocking period take 5-6 weeks time. we cant confirm with you until the stock arrived at our warehouse. thankyou. Hi for series 2 what is the weight for 9-12 months and 12-18 months ? Last time I bought there was a weight chart behind the packaging but I forget Answer : [Re] Inquiry for the item from pin****hi, 9mths is ard 7.5-9.3kg, 12mths is ard 9.3-11.1kg and 18mths is ard 11.1-12.5kg. but we do not have 18mths for series 2 rompers. thank u Can i change my size to 9 month
Order 311463304 Answer : [Re] Inquiry for the item from Reb****hi, item has been shipped out before seeing your msg. for qxpress delivery guide line is 2-4 working days. thankyou When will your promo come again? 😥😥 Answer : [Re] Inquiry from eil****hi, we are not running promo any time soon. thank you Answer : [Re] Inquiry for the item from eil****Hi, what are the measurements for 9mth-sized sleeveless/short-sleeved rompers? Answer : [Re] Inquiry for the item from ade****hi, thank u for your enquiry. do give us some time to check and revert back. thank u Hi, I have received the item but the size is too small for my son. Is it possible to do an exchange? Thank you. Answer : [Re] Inquiry related return and exchange from blc****hi, u can send it back to us with an enclosed postage paid envleop and let us know what is the size that u will need to change to please leave a note with your order number enclose in the parcel. please make sure the item still have it's original packing for exchange. our address is 196 pandan loop 02-33 pantech business hub 128384. thank u Question : [Re] Inquiry related return and exchange from blc****Hi, thanks for the reply. How about this: 1) can I return the items to you and you refund the money to me for this order? 2) I will purchase the items again online and send you the order number?
Do let me know if this method is feasible on your side? Answer : [Re] Inquiry related return and exchange from blc****hi, sure u can send back for refund. please make sure u still have the original packaging for item. please enclosed your order number and leave a note for refund. once we received the item we will refund the money to u. thank u Question : [Re] Inquiry related return and exchange from blc****Hi, Thanks for the reply. I will be sending out the items back to you today. Please kindly help to process the refund once received. Thanks! Answer : [Re] Inquiry related return and exchange from blc****hi, please make sure u have leave your order number in the parcel so we can trace. thank u Question : [Re] Inquiry related return and exchange from blc****Hi, I have wrote the order numbers - 306122090 and 306122091 in it when I return the parcel. May I know if it has been received? If received, can help to proceed for refund? Thanks! Answer : [Re] Inquiry related return and exchange from blc****hi, we just received the item. we will proceed with the refund today. thank you. Hi fir the long sleeve romper , what is the weight for 6-9 months and 9-12 months ? Answer : [Re] Inquiry for the item from pin****hi, we have 2 series for long sleeve romper. please advice which series you are looking at. thank you. Do you sell new born baby clothings ? Answer : [Re] Inquiry for the item from ray****hi, for this listing the 3months is referring to 0-3months. suitable for newborn. Any restock for series 10 18months boy? Answer : [Re] Inquiry for the item from apr****hi, it is currently out of stock. thank you Question : [Re] Inquiry for the item from apr****Hi. Will u restock series10 for 18/24 months boy? Answer : [Re] Inquiry for the item from apr****hi, yes will be restocking but new stocks may take awhile to reach. thank u Answer : [Re] Inquiry for the item from rob****Question : [Re] Inquiry for the item from rob****Answer : [Re] Inquiry for the item from rob****Hi, if I order today (1Oct) Series 4 (boy), will I be able to receive by this Friday? Answer : [Re] Inquiry for the item from son****hi, yes should be able to receive by fri.thank u Hi, can i know the measurements for the long pants for 36months? Thank you Answer : [Re] Inquiry for the item from mas****hi, for 36months we only left with girl design. waist length before stretch is roughly 24cm . after stretch is around 36cm. length from waist to feet is around 52cm. please give 1-2cm measurement error as we measured manually. thank you. Question : [Re] Inquiry for the item from mas****Thank you for the prompt response! Will there be a restock for boys long pants? Answer : [Re] Inquiry for the item from mas****hi restocking period take 6-7 weeks. we cant confirm until our stock arrived at our warheouse. thank you. Answer : [Re] Inquiry from ngk****Question : [Re] Inquiry from ngk****Answer : [Re] Inquiry from ngk****Hi if I wld like to order again, can I send you the prints I have now, so that i don't receive same prints again? Thanks. Answer : [Re] Inquiry for the item from lit****hi, if u have make recent purchase and would like to re-purchase again the designs for the same size will be quite the same as supplier send in batches. thank u Question : [Re] Inquiry for the item from lit****Hi is there new arrival for prints 6 ? My last order was in July. Answer : [Re] Inquiry for the item from lit****hi, no there isnt any new stocks. thank u I saw 5 pcs per set. Your price $9 is for 1 set of 5 Pcs or just 1 pcs ? Tks Answer : [Re] Inquiry for the item from joy****On Qpost : hi, the price is for a set of 5 pieces. thank you Hi. Will u restock series 10, short pants for 18/24 mth for boys? Answer : [Re] Inquiry for the item from dat****hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. please help to check back some time later. thankyou. Answer : [Re] Inquiry for the item from joy****Will u restock series 1 rompers for 18month boy? Answer : [Re] Inquiry for the item from apr****hi, we are expecting some restocks for the danrol clothings in abt 1 week time. we will need to unpack the goods before we know are the series that are here. do give us some time to unpack and update the inventory when they are here. thank u Hi seller, If I buy the sleeveless romper DR0179 can I choose the design??
*Attached picture with ✔ is the design that I choose Answer : [Re] Inquiry for the item from vir****hi, so sorry the design are random. the pictures on the listing is only for illustration purpose. suppliers always send different designs. thank u Question : [Re] Inquiry for the item from vir****Can I've the current design for girl to choose?? Answer : [Re] Inquiry for the item from vir****Question : [Re] Inquiry for the item from vir****hi, please contact us at 91707643. thank u Is item series 14 available at all for selection? Answer : [Re] Inquiry for the item from sus****hi, item 14 is sold out. we wont be restocking it anymore. thank u Dear Sir/Madam,
Please advise when series 14 will be available? Answer : [Re] Inquiry for the item from lee****hi, we wont be restocking it anymore. thank u Hi, what is the length for the 18th month boys short sleeve romper? Answer : [Re] Inquiry for the item from sha****hi, please advice on which series you are looking at. as theres a few short sleeve romper. thank you. Answer : [Re] Inquiry for the item from cat****Hi, for series 18, if i chose girls , the random design given is either pink or purple right??
And it’s a gift wrapped designed? because I’m giving it as a gift.
Roughly how long will I receive the item?? Answer : [Re] Inquiry for the item from lim****hi, it comes in random colour suitable for baby girl like yellow, pink or purple etc. packaging will be as seen in the picture. normal mail will take at least 3 working days. thank u May I ask what is the length of the series 1,3, 4 & 6 rompers as 24mth are OOS. Answer : [Re] Inquiry for the item from mei****hi, series 1,3 and 4 does not comes with 24mths. series 6 length is ard 45cm. thank u Hi... I need the items this saturday, which shipping would make sure i receive item fast? Answer : [Re] Inquiry related delivery from lya****hi, afraid wont be in time to reach on sat. u may consider to walk in and purchase directly at our office. we are located at 196 pandan loop #02-33 pantech business hub s128384. mon to sat 9.30am to 11am 1.30pm to 5.30pm. please give us a call at 91707643 before coming down. thank u Is there stock for series 10 36mths boy shorts? Answer : [Re] Inquiry for the item from jee****hi, it is currently out of stock. thank u When will the long pants for boys be in stock again? Answer : [Re] Inquiry for the item from sop****Question : [Re] Inquiry for the item from sop****hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u Will there be restock of series 8 for 36 months boys? Thanks Answer : [Re] Inquiry for the item from jee****hi, at least 4 weeks. we cant confirm till stocks arrive in our warehouse. thank u Hi, where is the location of your store if i choose "store pickup". Thanks Answer : [Re] Inquiry from wen****hi, we are located at 196 pandan loop #02-33 pantech business hub s128384. mon to sat 9.30am to 11am 1.30pm to 5.30pm. please give us a call at 91707643 before coming down. thank u Hi, order number 291634490: could I change to girls’ 9 month size instead please Answer : [Re] Inquiry for the item from qoq****hi, so sorry item have already been shipped out this afternoon during lunch time. thank u and sorry for any inconvenience caused. Question : [Re] Inquiry for the item from qoq****Ok thanks very much for replying Answer : [Re] Inquiry for the item from qoq****hi, u are welcome. thank u Hi, 2 months old 4.6kg, should I get 6 month or 9 month clothes? I want to get short sleeve romper, sleeveless romper, tee and shorts. Thanks. If possible can I trouble you for chest and shoulder to crotch measurement of 6 month romper please Answer : [Re] Inquiry for the item from qoq****hi, chest is ard 23cm, shoulder to crotch ard 37cm. material is slightly stretchable. thank u Series 9 baby vest, boy size 36m- will you be restocking soon? Answer : [Re] Inquiry for the item from pei****hi, restock takes at least 4-5 weeks. we cant confirm till stocks arrived in our warehouse. thank u Series 8 long sleeve top, what are the measurements for size 9 month?
I need approximately shoulder to shoulder of 26cm. What size should I get? Answer : [Re] Inquiry for the item from pei****hi is ard 20cm for 9mths, ard 25cm for 36mths. material is stretchable. thank u Question : [Re] Inquiry for the item from pei****How about 22cm? What size should I get? Answer : [Re] Inquiry for the item from pei****hi, the length is ard a few cm diff. would advise to get larger size. thank u Question : [Re] Inquiry for the item from pei****My kid is 2 months old but he's already wearing 21cm shoulder to shoulder top so I'm not sure what size to get. Can you recommend? Answer : [Re] Inquiry for the item from pei****hi, 9mths should be fine. 36mths will be too big. thank u Hi
Another question. Could you also restock the long sleeves tops in series 8 for girls 36 months? Answer : [Re] Inquiry for the item from che****hi, restocking period take 5-6 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you
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 - BAB baby child children toddler car booster seat ★BEST QUALIY N PRICE★
- Item Q&A
| Answer : [Re] Inquiry related delivery from orion_ctQuestion : [Re] Inquiry related delivery from orion_ctAnswer : [Re] Inquiry related delivery from orion_ctQuestion : [Re] Inquiry related delivery from orion_ctAnswer : [Re] Inquiry related delivery from orion_ctQuestion : [Re] Inquiry related delivery from orion_ctAnswer : [Re] Inquiry related delivery from orion_ctQuestion : [Re] Inquiry related delivery from orion_ctAnswer : [Re] Inquiry related delivery from orion_ctQuestion : [Re] Inquiry related delivery from orion_ctAnswer : [Re] Inquiry related delivery from orion_ctQuestion : [Re] Inquiry related delivery from orion_ctAnswer : [Re] Inquiry related delivery from orion_ctQuestion : [Re] Inquiry related delivery from orion_ctAnswer : [Re] Inquiry for the item from kkHi, may i know when will restock? Answer : [Re] Inquiry for the item from sharon_tan13hi we are not restocking this any time soon as item will be restocked by batch. thank you Answer : [Re] Inquiry from wmm****Question : [Re] Inquiry from wmm****Answer : [Re] Inquiry from wmm****Question : [Re] Inquiry from wmm****Answer : [Re] Inquiry from wmm****Hi want to buy the car booster seat blck color and want to include seatbealt guard and seatbelt pillow if u can quarantee to give me the same color (black ) so it will match, thanks Answer : [Re] Inquiry for the item from srf****hi, the guard and pillow are random colour. u can leave a memo if we have we will give it to u. thank u The cover is it removable for washing ? Answer : [Re] Inquiry for the item from jas****hi, we recommend hand wash and sun dry. please do not put into any machines. thank you. Hi, if I order now, when can u send out the item pls? Answer : [Re] Inquiry for the item from Diy****hi, item has been packed and waiting for qxpress to do the pick up at our warehouse this evening. for qxpress delivery guide line is 2-3 working days after they have pick up at our warehouse. thank you Answer : [Re] Inquiry for the item from phi****Hi, what’s the weight of the booster? Answer : [Re] Inquiry for the item from i.l****hi, the weight of the booster seat is at 1.3kg thankyou. Hi
When will colorful booster seat be in stock? Answer : [Re] Inquiry for the item from chu****hi, our colourful booster seat is in stock. thankyou. Hi if I order q prime by today when will I get the item Answer : [Re] Inquiry related delivery from cin****hi, 2-4 working days. however do take note there might be a slight delay due to cny. thank u Answer : [Re] Inquiry related delivery from cam****Answer : [Re] Inquiry related delivery from gop****Answer : [Re] Inquiry related delivery from Bwe****Hi can u check what is the with of this car seat? Answer : [Re] Inquiry for the item from CHE****hi the width is 32cm. thankyou. Hi,if i order , can I request for the colour of the seatbelt guard ? Thanks Answer : [Re] Inquiry for the item from 235****hi, u can leave a note in the memo when check out. if have we will try to give it to u. thank u Answer : [Re] Inquiry for the item from Jia****Answer : [Re] Inquiry for the item from jes****May I know what age and weight is the booster seat suitable for? Answer : [Re] Inquiry for the item from gra****hi, it is suitable for 3-12 years old and 15kg to 36kg. thank u Hi when will the black car booster seat be in stock? Or can I puchase the black booster from your shop straight? Answer : [Re] Inquiry for the item from had****hi,as this are customized product, restock will take quite awhile. therefore the new stock wont be coming in anytime soon. thank u Hi! My item is not ship out yet Answer : [Re] Inquiry related delivery from lim****hi, as we do not have shipping on weekends. we will shipped out in 1-2 working days. your item have been packed and awaiting for qxpress to pick up the item from our warehouse. please give qxpress some time to update and delivery the item to u. u can trace the location thru your qoo10 app once they in house the parcel into their system. thank u Answer : [Re] Inquiry for the item from jan****Question : [Re] Inquiry for the item from jan****Answer : [Re] Inquiry for the item from jan****Answer : [Re] Inquiry for the item from jan****Will there be stock for the blue booster? Thanks. Answer : [Re] Inquiry for the item from daw****hi, no we will not be restocking the blue ones soon. thank u Is this booster seat LTA approved? Answer : [Re] Inquiry for the item from ric****hi there are few standards approved by the LTA TP in SIngapore, the European Standard ECE R44 is one of them. thank u Good morning. May I know if we can choose the color of the seat belt guard and seat pillow? There isn’t an option for that.
If yes, can you please advise how? Thank you. Answer : [Re] Inquiry for the item from bes****hi, for the belt guard and belt pillow will be random colour. you can left a memo on which colour you are looking at. we will try our best to fulfill, but no promised. thank you and sorry for any inconvenience caused. hi, we have check with our staff if they remember what they have packed for your order. they have feedback the selt belt guard should be purple and pillow should be grey. but the tableware they couldnt remember. thank
Pertaining to your answer, I actually request the pillow to be pink as my girl really dislike grey. Can you do me a small favour by exchanging it to me? I understand its random so if really cannot I don't mind paying extra to get the pink pillow. Hope to hear from you soon. Answer : [Re] Inquiry for the item from jim****hi, u can send it back to us for exchange at 196 pandan loop 02-33 pantech business hub 128384. please help to enclose a postage envelope for us to send the exchanged item back to u. please also enclose a note that u would like to change to pink pillow so when our staff received it they can change accordingly. thank u Why I didn't receive a free gift from seatbelt guard? Answer : [Re] 关于商品244****会员的咨询hi, we actually leave a normal msg with regards of the out of stock seat belt guard. we will resend it to you once we received the shipment. thank you and sorry for any inconvenience caused. Question : [Re] 关于商品244****会员的咨询Ok~ when you sent out happens, pls let me know ~thank you. Answer : [Re] 关于商品244****会员的咨询hi, we are expecting the shipment to come in about 2 weeks time. item will be post to your mail box after that. thank you and sorry for any inconvenience caused. Question : [Re] 关于商品244****会员的咨询Extend SG Network Pte Ltd , 1100 Lower Delta Rd #03-03 EPL Building, Singapore 169206.
Contact ~ 82656512 Janis Answer : [Re] 关于商品244****会员的咨询hi, item will be send out via normal mail once stocks arrived. thank u Question : [Re] 关于商品244****会员的咨询 I just received it, thank you.
Answer : [Re] 关于商品244****会员的咨询hi, thank u for the update. Hi i just made payment for the order, do you think i can get it by wednesday? Because i need it for thursday malaysai trip. If you think not possible then i will try to do self collection Answer : [Re] Inquiry related delivery from sur****hi, contacted via hp. thank you. Answer : [Re] Inquiry for the item from nur****Answer : [Re] Inquiry for the item from ras****Hi Do u sell the cushion cover only? Would like to purchase just the cover. Please advise.
Thanks Answer : [Re] Inquiry for the item from mar****hi, we do not sell the cover separately. thank u Hi, can u show a photo of the EU approved label on the seat? Thanks. Answer : [Re] Inquiry for the item from 9t9****hi, we have attached the logo as per requested. thank u Does the product have safety belt? Answer : [Re] Inquiry for the item from tam****hi, for this product it does not have a safety belt. this product act as a platform to lift your child and your child can use the car seat belt without hurting their neck. thank you. Can you show a photo of the European standard logo printed on the seat? Answer : [Re] Inquiry for the item from chi****hi, please find attached. thank u Answer : [Re] Inquiry from chi****Question : [Re] Inquiry from chi****Answer : [Re] Inquiry from chi****Will you have new stock for pink & red pillow soon? Answer : [Re] Inquiry for the item from jus****hi, restocking period take 4-5 weeks time. we cant confirm with you until the stock arrived at our warehouse. thank you.
Already answered inquiry. If you have another any question, please contact to us. (Apr 15, 2019 16:56) Answer : [Re] Inquiry for the item from han****Hi, do u sell the safety guard separately without the booster seat? Answer : [Re] Inquiry for the item from han****hi, u can purchase the guard here. please refer to the link below. thank u
https://www.qoo10.sg/item/CHILD-CAR-PILLOW-SEAT-BELT-STRAP-COVER-PROTECTOR-KIDS-SAFETY/548621512 Hi, if the middle rear seat has a three-point seatbelt (lap and diagonal), can we put the booater seat at the middle rear seat? Thank you. Answer : [Re] Inquiry for the item from gua****hi, the car seat can only put on the left or right behind the driver or passenger seat. due to safety purpose it cannot be installed in the middle. thank u hi, how old baby is suitable for this type car seat? Answer : [Re] Inquiry for the item from sha****hi, suitable from 3 years old onwards. how old is your child? thank u Question : [Re] Inquiry for the item from sha****2 years old. Always rejected by grab drive when grab car. Answer : [Re] Inquiry for the item from sha****hi, 2 years old will required to be placed inside a car seat when travelling. thank u Hi Seller, I wish to purchase 1 booster seat, and 2 seatbelt pillows. How do I go about to order? Thanks. Answer : [Re] Inquiry for the item from Hel****hi, u can purchase the extra pillow from this listing below. thank u
https://www.qoo10.sg/item/CHILD-CAR-PILLOW-SEAT-BELT-STRAP-COVER-PROTECTOR-KIDS-SAFETY/548621512 Hi Seller,
I have purchased the child seat item from you before. May I ask do you sell the seat cushion cover separately ? I need to take out to wash and reuse again. Kindly assist me on the price and I will send email to liaise with u again. Thank you.
Regs, Ms Chan Answer : [Re] Inquiry for the item from Acl****hi, we do not sell the cover separately. thank u Hi i have submitted my order 12 jan. Have not received til date. Any update? Answer : [Re] Inquiry related delivery from bea****hi, many apologies. u appeared to have overlooked delivery and chose store pick up instead of delivery. if u would like to arrange delivery, kindly contact us at 91707643 via whatsapp/ sms and provide pick up voucher code, address and order number. thkq
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 - Royalcare Rainforest Healthy Care Adjustble Booster Seat/Baby feeding chair/ high chair
- Item Q&A
| Answer : [Re] Inquiry for the item from Lornazhang1127hi, the toy phone car is ready stock. but the feeding chair is not available. tq Answer : [Re] Inquiry for the item from moh****dear seller, may i know when will have the stock for the booster chair with toy? i would like to buy one Answer : [Re] Inquiry for the item from sut****hi, afraid not restocking soon cos supplier side out of stock at the moment. thank u Answer : [Re] Inquiry related delivery from han****Hi, the high chair that I received has a defect. Please see the picture attached and assist with the exchange. Thanks.
Order No: 288770105 Answer : [Re] Inquiry related return and exchange from its****hi, replied via hp. thank u Hi, the high chair that I received has a defect. Please see the picture attached and assist with the exchange. Thanks.
Order No: 288770105 Answer : [Re] Inquiry related return and exchange from its****hi, replied via hp. thank u
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 - Pig Camera Bubble Machine Kids Toys Girl Bubble Maker kid Gift
- Item Q&A
| Answer : [Re] Inquiry for the item from cath1206
|
 - Children Cartoon Anti-Mosquito Patch Wrist Band Insect Repellent killer
- Item Q&A
| Answer : [Re] Inquiry for the item from Loce88Hi,
Still have product in stocks??
Thank you Answer : [Re] Inquiry for the item from mki****hi currently we have very low in stock. restocking period take 3-4 weeks time. thank you. Answer : [Re] Inquiry for the item from Alw****Hi,
I placed the order on 28th march, when will it be sent out? thanks. Answer : [Re] 來自Com****會員的配送咨詢。hi, contacted via hp. thank u Answer : [Re] Inquiry for the item from yuk****Question : [Re] Inquiry for the item from yuk****Answer : [Re] Inquiry for the item from yuk****Question : [Re] Inquiry for the item from yuk****Answer : [Re] Inquiry for the item from yuk****Question : [Re] Inquiry for the item from yuk****Answer : [Re] Inquiry for the item from yuk****Answer : [Re] Inquiry for the item from sus****hi, those are fresh stocks. mostly expired in 2023. thank u Hi any more stock for #6 (cars) and #7 (Mickey mouse)? Answer : [Re] Inquiry for the item from jea****hi. design 6 and 7 has restock in low qty. please place your order as soon as possible. thank you Hi, can i ask buy 10 free 1, the item for 10 can i take all diffent design for each? Or must need to take the same design then only can get the foc 1? Answer : [Re] Inquiry for the item from von****hi, you can choose different design and add up to total of 10 packets, we will free 1 packet. do note that free gift comes in random design. thankyou Question : [Re] Inquiry for the item from von****If I take 20, so will get 2 free right? Answer : [Re] Inquiry for the item from von****hi yes. if u purchase 20 u will get 2 free. thank u May I know how to get buy 10 free 1 and free.shipping? thank you! Answer : [Re] Inquiry for the item from sno****hi, free shipping only applicable if u purchase over $60. thank u So we need to take off the stickers or just paste on it. Because I didn’t feel like got smell .
Thank you. Answer : [Re] Inquiry for the item from kyi****One more thing Is’t suitable for infant 4 months old? Question : [Re] Inquiry for the item from kyi****hi, yes just peel off the stickers and stick on your clothing. we would not recommend for babies.. thank you. Answer : [Re] Inquiry for the item from kyi****Question : [Re] Inquiry for the item from kyi****hi you are welcome. thankyou Many out of stock, when will re stock Answer : [Re] 来自mee****会员的商品咨询。hi, so sorry we are unable to advice on the restocking period due to manufacturer is from overseas. thank you and sorry for the inconvenience caused. Will you replenish stocks for this item as a lot of design are OOS Answer : [Re] Inquiry for the item from eil****hi, so sorry we are unable to advice on the restocking period due to manufacturer is from overseas. thank you and sorry for the inconvenience caused. 314613568,received items thought buy 10 get 1 free,how come i dont have ? Answer : [Re] Inquiry for the item from pin****hi contacted via hp. thankyou hi I want to order ab 50 pcs of a few design as i wsnt as goodies bag for my boy bday. any possible to get at tis price? Answer : [Re] Inquiry for the item from jin****hi, price will be base on qoo10 as its the best price. thankyou. Question : [Re] Inquiry for the item from jin****sorry i m nt asking for discount. they only allow us to buy 10.. but i want buy 50 pcs so i m aksing hw can i purchase trom u Answer : [Re] Inquiry for the item from jin****hi yes you still can purchase 50 piece, just need to click on update when you checking out the cart and you can proceed to make payment. thankyou. Hi, may i know the expiry date for current batch? when restock No 2 and No 7 ? Thank you Answer : [Re] Inquiry for the item from pin****hi the expiry date is year 2022. we are unable to advice on the restocking period as our supplier are from overseas. thank you and sorry for the inconvenience caused. Hi, if i order, how fast will i get it? need it latest by Thursday. thank you.. Answer : [Re] Inquiry for the item from hui****hi, item will be shipped out on next working day. for qxpress delivery guide line is 2-4 working days after they have pick up the item at our warehouse. you may want to walk in our warehouse to purchase on the spot with cash payment if you need it urgently. thank you. Answer : [Re] Inquiry related return and exchange from nam****Can i mix the purchase of 10 patches n still get the free patch. If yes, how to do so as currently not allowed unless i buy in two separate times. Answer : [Re] Inquiry for the item from thi****hi, u just need to pick one by one by the design that u are keen to make up 10 pack to get the free 1 pack. thank u Question : [Re] Inquiry for the item from thi****Answer : [Re] Inquiry for the item from thi****hi, u are welcome. thank u Hi, I want to order 10pkts + 1 free of mosquito patch (Frozen) with free shipping. But when add to the cart, there is a shipping charge of 60cents. May I know why is there a shipping charge?
Thank you.
Angie Answer : [Re] Inquiry related delivery from ang****hi, there is free shipping for store pick-up and above 70 dollar purchase however for qxpress there is 3.25 shipping fee and .60 cents for singpost normal mail. thank you Answer : [Re] Inquiry for the item from swe****Question : [Re] Inquiry for the item from swe****Answer : [Re] Inquiry for the item from swe****Question : [Re] Inquiry for the item from swe****Answer : [Re] Inquiry for the item from swe****Question : [Re] Inquiry for the item from swe****
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 - baby bed crib music Musical cot mobile toy bassinet toys
- Item Q&A
| The AB-A01 Battery Operated Musical Box: does it rotate? Or just music? Answer : [Re] Inquiry for the item from kithohi it rotate but just the music does not comes with poles and toys. tq Answer : [Re] Inquiry for the item from goh****hi yes, the hanging toy will rotate. thankyou. Answer : [Re] Inquiry for the item from smi****hi, please advice which series you are looking at. thankyou. Any restock for AB B14 thanks? Answer : [Re] Inquiry for the item from xue****hi, not anytime soon. thank u Hi AB-B15 can rotate 360°? Answer : [Re] Inquiry for the item from Kar****hi, yes it can be rotate 360 degree. thank u Question : [Re] Inquiry for the item from Kar****Hi can it rotate without music manually Answer : [Re] Inquiry for the item from Kar****Hello can this rotate automatically with any button or we should use hands and rotate manually? Question : [Re] Inquiry for the item from Kar****hi, u do not need to rotate manually, it will rotate on its own. thank u Answer : [Re] Inquiry for the item from Kar****Question : [Re] Inquiry for the item from Kar****hi, u need to put battery inside the musical box. without music it cannot rotate. u will need to on the mobile to let it rotate on its own just place on the big round button in the middle after insert battery. if u are using the remote den press on the first row first button once u pull out the plastic tab at the bottom. thank u Answer : [Re] Inquiry for the item from Kar****Question : [Re] Inquiry for the item from Kar****hi, u are welcome. thank u Can ABB15 be placed on playpen? Answer : [Re] Inquiry for the item from moo****hi, please help to attach a picture of your playpen. thank you. Answer : [Re] Inquiry for the item from yue****hi, so sorry we wont be restocking this item anymore. thank u Hi, do you have stocks for AB-B11? Answer : [Re] Inquiry for the item from hoo****hi, it is currently out of stock. thank u if i order today when can recieve Answer : [Re] Inquiry related delivery from jas****hi, item will be shipped out on the next working day as qxpress already left our warehouse. for qxpress delivery guide line is 2-4 working days. thank you. Ab-A02
Hi the music box comes in 12 songs? Answer : [Re] Inquiry for the item from saa****hi, for AB-A02 not sure if it comes with 12 songs but AB-A01 comes with 12 songs. thank u Answer : [Re] Inquiry for the item from flo****
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 - Safety playpen play pen yard fence playyard gate baby child
- Item Q&A
| Answer : [Re] Inquiry for the item from dorothyong34Question : [Re] Inquiry for the item from dorothyong34Answer : [Re] Inquiry for the item from joeyngylCan the second gen rocket Skybaby set attach to the first gen set? Answer : [Re] Inquiry for the item from Hjbathhi, can but there will be abit of height different cos of the the silicone pad and cup. tq How to make the order ? Each pannel one 1 2 3? Answer : [Re] Inquiry for the item from mamohmohhtooaunghi, this listing does not have small panels. u can purchase the set ones in the listing below. tq Question : [Re] Inquiry for the item from mamohmohhtooaunghttps://www.qoo10.sg/item/ON-SPECIAL-PROMOTION-SAFETY-PLAYPEN-PLAY-PEN-YARD-FENCE-PLAYYARD-GATE-BABY-CHILD/426096889 Answer : [Re] Inquiry for the item from ser****Question : [Re] Inquiry for the item from ser****Answer : [Re] Inquiry for the item from ser****hi, will the small panel restock? Answer : [Re] Inquiry for the item from nik****hi, we are restocking any time soon. ty Hi, small panel available? Answer : [Re] Inquiry for the item from Eri****hi, small panel are currently out of stock. thank u Question : [Re] Inquiry for the item from Eri****There are suctions for each piece? Answer : [Re] Inquiry for the item from Eri****hi its silicone pad. thankyou Hi, 8.90 is for 1 pc of the barrier? So if I need to make a big circle around, I would need at least 10pc? Answer : [Re] Inquiry for the item from bul****hi yes. but i dont think u can make circle. either square or rectangle. thank u Answer : [Re] Inquiry for the item from Che****Hi, how many PCs are there inside (per set or PCs) ? Thx u Answer : [Re] Inquiry for the item from mon****hi, this is a single piece diy listing. sold by per piece. thank u Question : [Re] Inquiry for the item from mon****Answer : [Re] Inquiry for the item from mon****hi, u are welcome. thank u hi, will you restock carpee pro? Answer : [Re] Inquiry for the item from d_a****hi, yes we are in mid of restocking. new stock reaching mid of may. thank u Hi,
Can I purchase Anti-slip silicone pad? I have the old & new version of skybaby.
Thanks Answer : [Re] Inquiry for the item from qiu****hi, please contact us at 91707643. thank u Answer : [Re] Inquiry for the item from kue****Answer : [Re] Inquiry for the item from ely****Question : [Re] Inquiry for the item from ely****Answer : [Re] Inquiry for the item from ely****Answer : [Re] Inquiry for the item from cpx****Answer : [Re] Inquiry from kat****Question : [Re] Inquiry from kat****Answer : [Re] Inquiry from kat****Answer : [Re] Inquiry for the item from Ken****Question : [Re] Inquiry for the item from Ken****Answer : [Re] Inquiry related delivery from nat****Question : [Re] Inquiry related delivery from nat****Answer : [Re] Inquiry related delivery from nat****Answer : [Re] Inquiry for the item from ten****Hi there, can i check if the pieces only join together as 4 pieces, is it stable? will it fall if baby were to hold it n pull himself up? Answer : [Re] Inquiry for the item from Jaz****hi, 4 piece in a straight row is not secure. 4 piece to make up a square is too small for the baby. we recommend 6 small panels with 1 activity panel and 1 door panel. thankyou Do u have self collection as I need it now Answer : [Re] Inquiry related delivery from eki****hi, u can walk in to purchase directly from our office. thank u Answer : [Re] Inquiry for the item from joe****Hey there, if i have some skybaby panels and i would like to purchase the carpree, can i fix them together? I know there is the height difference of 5cm but that is okay.. Answer : [Re] Inquiry for the item from joe****hi, it cant be fixed together cos the connecting hinge, there will be a height difference therefore the hinge will not be able to hinge on. thank u Answer : [Re] Inquiry for the item from Fey****Question : [Re] Inquiry for the item from Fey****Answer : [Re] Inquiry for the item from Fey****Hi will the blue and green sky pro panels be restocked? If so, when? Thanks Answer : [Re] Inquiry for the item from k4r****hi yes we will be doing a restock but new stock may take awhile to reach. we cant confirm till stocks arrived in our warehouse. thank u Hi,can I check if the carpee series is using a anti-slip silicon pad or suction cup at the base? Answer : [Re] Inquiry for the item from sus****hi, our new gen ones are the ones with silicon pad. they already face out the suction cup type. thank u Answer : [Re] Inquiry for the item from tiu****Answer : [Re] Inquiry for the item from tiu****Hi , currently i have a carpee pro set that I got from you. I am wondering if i buy an activity panel from the sky pro series, would it fit into my carpee pro set ? Is the hinge at the same height for both series because i know carpee pro and sky pro overall height is different by 5cm. Thanks. Answer : [Re] Inquiry for the item from cub****hi, the hinge are not compartible due to the different in height. thank u Answer : [Re] Inquiry for the item from jje****Hi I just want to purchase the activity panel. But can I come to shop to view. And see if it fits my current play pen? Answer : [Re] Inquiry for the item from cra****hi yes u can. or would u like to attach a pic of your current play pen for our reference before u drop by? so we can advise if it is suitable to match your current ones. thank u Question : [Re] Inquiry for the item from cra****Ok thank you for your time Answer : [Re] Inquiry for the item from cra****Question : [Re] Inquiry for the item from cra****hi, it is not compartible to any of the play yard that we have. ours the base have been upgraded to silicone pad at the bottom. different series the hinge and height are different too. we do not have this series that u have attached. thank u Answer : [Re] Inquiry for the item from cra****Question : [Re] Inquiry for the item from cra****hi, u are welcome. thank u Answer : [Re] Inquiry for the item from shw****hi, please item is sold individually. depends on how big you want to fenced up for your toddler to have fun. you can check out the listing below which we sold in a set. theres measurement in the listing. thank you.
https://www.qoo10.sg/item/SAFETY-PLAYPEN-PLAY-PEN-YARD-FENCE-PLAYYARD-GATE-BABY-CHILD/426096889
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 - Baby Bib Bibs feeding accessories kid kids child children toddler
- Item Q&A
| Hi, is the A series velcro type? Answer : [Re] Inquiry for the item from resse840hi, yes it is the velcro type. tq Bib Suitable for 3yo child? Answer : [Re] Inquiry for the item from boo****hi yes suitable. thank you Buy 2 free 1 . The 2 pcs must be same design ? Answer : [Re] Inquiry for the item from Cec****hi, do not need to be the same design. thank u Answer : [Re] Inquiry for the item from Sy.****Answer : [Re] Inquiry for the item from jes****is ad-n restocking? many designs out of stock. Answer : [Re] Inquiry for the item from nau****hi, afraid not restocking soon. thank u Answer : [Re] Inquiry for the item from glo****Answer : [Re] Inquiry for the item from j_g****Question : [Re] Inquiry for the item from j_g****Answer : [Re] Inquiry for the item from j_g****
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 - Mamas Papas Baby play Tummy Time Baby Activity Toy Bolster Pillow playmat mat
- Item Q&A
| Answer : [Re] Inquiry related delivery from beeslst87Hi, does mat comes with pillow or just only the mat? Answer : [Re] Inquiry for the item from pac****hi, the mat comes with the pillow as seen on the pic where the child the ring. thank u Answer : [Re] Inquiry for the item from Har****hi we recommend hand wash and sun dry. do not go into machine. thankyou. Question : [Re] Inquiry for the item from Har****Answer : [Re] Inquiry for the item from Har****hi, u are welcome. thank u Answer : [Re] Inquiry for the item from sta****Question : [Re] Inquiry for the item from sta****Answer : [Re] Inquiry for the item from sta****Question : [Re] Inquiry for the item from sta****Answer : [Re] Inquiry for the item from sta****
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 - Baby ELC Lamaze activity spiral car seat arch stroller cot toy hanging bar toys
- Item Q&A
| Answer : [Re] Inquiry for the item from MikAnswer : [Re] Inquiry for the item from jes****
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