Q&A board

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Q & A Lists
Item Question & Answer
Rose Essence Sleeping Mask
Rose Essence Sleeping Mask
Item Q&A
  • Question : Inquiry for the item from che****Dec 03, 2019

    Hi,

    Where is this item make?

    Thanks.

    Brenda

    Answer : [Re] Inquiry for the item from che****

    Hi Brenda,

    This product is made in taiwan.

    Regards
    Yvonne Lai

  • Question : Inquiry for the item from che****Feb 20, 2019

    Hi,

    What is the size of this sleeping mask?

    Appreciate your advise as I am getting it as a gift .

    Thank you.

    Regards
    Brenda

    Answer : [Re] Inquiry for the item from che****

    Dear Brenda, the size is 6.5cm x 6.5cm x 6.5cm at 70g per box.

    Question : [Re] Inquiry for the item from che****

    Thanks for your reply.

    Have a great weekend.

    Regards

    Brenda

    Answer : [Re] Inquiry for the item from che****

    You are most welcome Brenda, have a nice weekend too.

Miyami Lipstick (4g)
Miyami Lipstick (4g)
Item Q&A
  • Question : Inquiry for the item from teo****Nov 15, 2019

    What are the expiry dates for all the 6 shades?

    Answer : [Re] Inquiry for the item from teo****

    expiry date is 3hrs after mfg date.

    Question : [Re] Inquiry for the item from teo****

    3 years? Then what is the mfg date? Thanks

    Answer : [Re] Inquiry for the item from teo****


    Hi, we have send the photo, have you not received it? Do you want to contact me through WhatsApp instead? 94241844

Bioglo Goats Milk Body Lotion / Facial Cleanser
Bioglo Goats Milk Body Lotion / Facial Cleanser
Item Q&A
  • Question : Inquiry for the item from jun****Nov 15, 2019

    What is the expiry for facial cleanser? For all skin types, including sensitive skin?

    Answer : [Re] Inquiry for the item from jun****

    May 2022

    Question : [Re] Inquiry for the item from jun****

    Is this watery or creamy type?

    Answer : [Re] Inquiry for the item from jun****

    This facial cleanser is liquid type and white in color, we are not sure how to describe it. Do you want to let us know your concern so we can help further? It's not very watery and also not very thick form.

  • Question : Expiry dateMar 21, 2017

    may I know the expiry date?

    Answer : [Re] Expiry date

    Facial Cleanser - Oct 2019
    Body Lotion - Dec 2019

SupaFuco For Stem Cell Healing To Repair And Rejuvenate Body
SupaFuco For Stem Cell Healing To Repair And Rejuvenate Body
Item Q&A
  • Question : Inquiry for the item from lee****Oct 25, 2019

    Hi, may I know vegetarian can take this supplement?

    Answer : [Re] Inquiry for the item from lee****

    Hi, yes vegetarian can consume.

    Question : [Re] Inquiry for the item from lee****

    Ok great & thanks

    Answer : [Re] Inquiry for the item from lee****

    Welcome :)

Bioglo Goats Milk Shampoo / Conditioner
Bioglo Goats Milk Shampoo / Conditioner
Item Q&A
  • Question : Inquiry for the item from fuh****Sep 27, 2019

    When will it be expire? Thanks 🙏🏻

    Answer : [Re] Inquiry for the item from fuh****

    Our stocks are always fresh, I will have to check with warehouse on this and each time you order the batch might not be the same :)

  • Question : ShampooAug 29, 2018

    Hi, May I know if this shampoo is suitable for Children?

    Answer : [Re] Shampoo

    Yes, its suitable for both kids and adults.

    Question : [Re] Shampoo

    Do you have feedback that after wash it is oily and no volume? Because my girl sweat quite abit, use wrongly her hair will be flat and oily.

    Answer : [Re] Shampoo

    I'm checking with supplier, once they reply then I update you. So far my customer don't have any feedback for this product.

Hexagon™ Water Filtration System 2
Hexagon™ Water Filtration System 2
Item Q&A
  • Question : Inquiry for the item from 251****Sep 10, 2019

    Hi,

    How much is the replacement tap head for system 2? And is there a product page to buy here?

    Thanks.

    Answer : [Re] Inquiry for the item from 251****

    Hi, sorry to inform u that the tap is not available anymore as per manufacturer.

  • Question : Inquiry related delivery from Van****Apr 13, 2019

    Will q Express or registered mail be faster? Thanks

    Answer : [Re] Inquiry related delivery from Van****

    Hi customer, both are the same :)

    Question : [Re] Inquiry related delivery from Van****

    If I order tonight, when will I receive the set?

    Answer : [Re] Inquiry related delivery from Van****

    Monday Qxpress collect, most likely before Wed

  • Question : Inquiry from phy****Mar 28, 2019

    May I know what does wty covers & the breakdown probabilty?

    Answer : [Re] Inquiry from phy****

    Hi customer, this unit only cover water leaking within a year, there is no other warranty from this and once you received the unit, you have to check all items are ok if it is not we will do an one to one exchange with you immediately. So far i have not received any complain about breakdown after selling for 8yrs. This unit in long term normally is cartridge lid crack due to too high water pressure caused by not turning off the tap, the rest not much of an issue up till now. Easy to maintain as well.

    Question : [Re] Inquiry from phy****

    Order placed.
    Pls assist with delivery soon.
    Pls note memo.
    Tks.

    Answer : [Re] Inquiry from phy****

    ok, noted with thanks. Qxpress will pick up tomorrow. You can track your order from Monday onwards. Have a nice day ahead :)

    Question : [Re] Inquiry from phy****

    Hi Yvonne,
    The tester might hv dried up. We managed to squeeze only a miserable drop & is unable to tell if it is akaline.
    Enclosed photo for yr verification.
    Appreciate u send us a new set of tester.
    Tks in advance.

    Answer : [Re] Inquiry from phy****

    Hi customer, pls contact me at 94241844 and send me your receipt, I will check with supplier and get back to you soon.

  • Question : Inquiry for the item from Hen****Mar 15, 2019

    Hi seller, can buy off line & how much? Can provide contact?

    Answer : [Re] Inquiry for the item from Hen****

    Hi, you can contact me at 94241844

  • Question : Inquiry for the item from cth****Mar 02, 2019

    Hi, can buy 1st and try to install but if my installation failed, can I call you to install and the charge still at $60 ? Tks.

    Answer : [Re] Inquiry for the item from cth****

    Yes, you can do your own installation first, if you really can't do it then we can go help you to install at $60/trip.

+View all Notice, FAQ, Q&A >>
Hexagon™ Water Filtration System 2 (Replacement Cartridge 1st / Cartridge 2nd)
Hexagon™ Water Filtration System 2 (Replacement Cartridge 1st / Cartridge 2nd)
Item Q&A
  • Question : Inquiry for the item from Ken****Sep 09, 2019

    Hi, what is the date of manufacture fir current batch Cartridge 1st? Thanks

    Answer : [Re] Inquiry for the item from Ken****

    .

  • Question : Inquiry from she****Jul 11, 2019

    Hihi would like to check $64 is for filter 2? I need filter 2.

    Answer : [Re] Inquiry from she****

    filter 2 is $104, filter 1 is $64

  • Question : Inquiry for the item from kai****Aug 20, 2018

    For the ceramics filter, do you sell *just* the outer casing and cap only? Thanks

    Answer : [Re] Inquiry for the item from kai****

    yes, we do sell those spares separately. Cart 1 do not come with any casing, they are being sold separately

  • Question : Inquiry for the item from kai****Aug 20, 2018

    Does the cartridge 1 (ceramics) filter come with the outer casing and cap?

    Answer : [Re] Inquiry for the item from kai****

    Hi, cartridge 1 do not come with casing and cap.

  • Question : Inquiry for the item from gre****Apr 27, 2018

    Do you sell replacement cartridge #3 for system 2?

    Answer : [Re] Inquiry for the item from gre****

    yes, pls see below link.
    https://m.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=454218516

+View all Notice, FAQ, Q&A >>
Flannel Fleece Blanket 100% Polyester- Blue / Red / Latte / Grey (200cm x 150cm)
Flannel Fleece Blanket 100% Polyester- Blue / Red / Latte / Grey (200cm x 150cm)
Item Q&A
  • Question : Inquiry for the item from koi****Aug 05, 2019

    What is the weight of the blanket

    Answer : [Re] Inquiry for the item from koi****

    Hi, it's 0.9kg

  • Question : Inquiry for the item from YMO****Dec 24, 2018

    Hi,

    Is it possible to purchase just 1 qty? Currently the listing requires me to choose 2 colours, so I assume it is a listing for 2pcs.

    Thank you

    Answer : [Re] Inquiry for the item from YMO****

    Oh? sorry let me check the listing again, maybe there is some error. Sorry for the inconvenience causes and have a nice day ahead.

    Question : [Re] Inquiry for the item from YMO****

    Hi, I just checked the listing. There is still no change? There is still 2 options to choose 2 colours.

    I would like to purchase only 1 piece. Kindly advise. Thank you.

    Answer : [Re] Inquiry for the item from YMO****

    Ops.. sorry for the delay, let me change it now.

    Question : [Re] Inquiry for the item from YMO****

    Hi just saw.

    So now it's the same price but only for 1pc instead? The original listing I saw was $22.90 for 2 pcs (2 colours), but now it's $22.90 for 1 pc lol.

    Answer : [Re] Inquiry for the item from YMO****

    Hi customer, all the while it's 1 pc $22.90, it's just system error. The error is becos of adding one grey color in it. Sorry for any confusion, price has been the same since years ago :)

  • Question : Inquiry for the item from kat****Nov 21, 2018

    Hi, both options refer to color. Is one order for two blankets? Thanks.

    Answer : [Re] Inquiry for the item from kat****

    Hi each option is for 1 qty :)

  • Question : Inquiry for the item from bro****Jul 29, 2018

    Hello is there latte in stock?
    I can't seem to find it in the options.

    Answer : [Re] Inquiry for the item from bro****

    sorry latte out of stock now.

  • Question : Inquiry for the item from Moy****May 18, 2018

    Hi I like to place order.just to check if u have the stocks for red or blue colour? Wat is the size of the blanket ?

    Answer : [Re] Inquiry for the item from Moy****

    size of the blanket is 200cm x 150cm, We do have ex stock for grey, the rest of the item need to wait 1 week.

+View all Notice, FAQ, Q&A >>
Organic Extra Virgin Coconut Oil 500ml/1000ml
Organic Extra Virgin Coconut Oil 500ml/1000ml
Item Q&A
  • Question : Inquiry for the item from shr****Jul 31, 2019

    Please advise expiry date to 500ml item, thank you.

    Answer : [Re] Inquiry for the item from shr****

    04 Aug 2020

  • Question : Inquiry for the item from eik****Jul 13, 2019

    Is this 1- little Unrefined verging Cold Press
    Coconut oil for Special offer SGD $19.00

    Taste be like coconut taste and eatable...❓
    Delivery charge be ❓
    Thank you blessed day today!

    Answer : [Re] Inquiry for the item from eik****

    This coconut oil don't really have much taste, will have light coconut smell.
    Additional charge for fragile item is $1.50.
    Delivery is FOC

  • Question : Country of OriginApr 21, 2018

    Which countyr is it orignated ??

    Answer : [Re] Country of Origin

    This product is originated from Philippines

  • Question : Organic Extra Virgin Coconut oilFeb 24, 2017

    Can the coconut consume directly daily? Is there any smell? Thanks

    Answer : [Re] Organic Extra Virgin Coconut oil

    Yes, u can consume it daily directly or mixed with your food or beverages. There is only coconut smell for this oil, Enclosed photo fyi.

  • Question : Pls adviseJul 23, 2015

    Dear seller,

    Will it turn solid if I store the coconut oil in the fridge? Cos I'm looking for coconut oil solid.

    Answer : [Re] Pls advise

    Hi, yes this coconut oil if u place in cold area it will solidify and become white substance. If u want to change it to liquid again, u just need to place it at room temperature and it will change back to liquid form again.

    Question : [Re] Pls advise

    Thanks for the prompt reply...

    Answer : [Re] Pls advise

    You are most welcome 😊

+View all Notice, FAQ, Q&A >>
Slim Up™ Smart Pants (1unit per box)
Slim Up™ Smart Pants (1unit per box)
Item Q&A
Tones and Tightens Vaginal Herbal Feminine Wash / Lubricant Gel (While Stock Lasts)
Tones and Tightens Vaginal Herbal Feminine Wash / Lubricant Gel (While Stock Lasts)
Item Q&A
  • Question : Inquiry for the item from sar****Jul 28, 2019

  • Question : Inquiry for the item from g.l****Jul 13, 2019

  • Question : Inquiry for the item from Rea****Jun 19, 2018

    Hi seller when is the expiry date for the feminine wash. Thanks

    Answer : [Re] Inquiry for the item from Rea****

    Hi Customer, the expiry date is Dec 2019

  • Question : Inquiry for the item from wzx****Dec 12, 2017

  • Question : Inquiry for the item from wzx****Dec 12, 2017

+View all Notice, FAQ, Q&A >>
Hexagon 8-Stage Water Purifier
Hexagon 8-Stage Water Purifier
Item Q&A
  • Question : Inquiry for the item from jly****Jul 28, 2019

    Hi, do you still sell the replacement filter? I don't seem to find it. Pls advice. Thank you.

    Answer : [Re] Inquiry for the item from jly****

    Yes, we do. Let me check the link for you.

  • Question : Inquiry related delivery from nom****Jan 20, 2019

  • Question : System 2 comparisonOct 21, 2018

    hi,

    May I know hat is the difference between this model and the system 2

    best Regards,

    Answer : [Re] System 2 comparison

    8 stage is a very simple n normal water purifier for purifying your water only.
    system 2 not only filter your water, it provide hydrogen in your water too.

  • Question : Inquiry related delivery from nom****Sep 12, 2018

  • Question : Inquiry for the item from see****May 11, 2018

    Any info what kind of mineral stones and the concentration of iron in the water

    Answer : [Re] Inquiry for the item from see****

    Sorry for the delay in reply, I'm still waiting for supplier to send me the details. once received will update u again. Thank you for your kind understanding.

+View all Notice, FAQ, Q&A >>
Bioglo Red Ginseng Facial Scrub And Body Scrub
Bioglo Red Ginseng Facial Scrub And Body Scrub
Item Q&A
  • Question : Inquiry for the item from goh****Jul 18, 2019

    hi can this use for oily sencetive skin thanks

    Answer : [Re] Inquiry for the item from goh****

    Hi, the product did not mention about oily skin type.
    Directions for use:
    Massage gently onto wet face and rinse off to a satin smooth finish. Use 2 to 3 times a week or as often as desired.

  • Question : Inquiry for the item from spa****Mar 23, 2019

    What is the expiry date batch?

    Answer : [Re] Inquiry for the item from spa****

    Hi, body scrub Aug 2020, facial scrub May 2021

  • Question : Inquiry related delivery from ben****Feb 04, 2019

    Hi will there be any delay in shipping due to CNY if i order today?

    Answer : [Re] Inquiry related delivery from ben****

    Hi customer, yes there will be some delay due to delivery company closing for cny period too. most likely next week or the week after then you will be receiving it. Sorry for any inconvenience caused. Have a nice day ahead.

    Question : [Re] Inquiry related delivery from ben****

    Ok i will order after CNY then.
    Thank you & happy new year!

    Answer : [Re] Inquiry related delivery from ben****

    You are most welcome ;) Happy lunar new year to you too.
    Enjoy your holiday :)

  • Question : Inquiry for the item from Sha****Oct 11, 2017

    What's the expiry date of the facial scrub? Thanks

    Answer : [Re] Inquiry for the item from Sha****

    Facial scrub expiry date May 2019

  • Question : Inquiry for the item from Sha****Oct 11, 2017

    What's the expiry date of the facial scrub? Thanks

    Answer : [Re] Inquiry for the item from Sha****

    Facial scrub expiry date May 2019

+View all Notice, FAQ, Q&A >>
PowerMax Magic Foam Bathroom Cleaner (600ml)
PowerMax Magic Foam Bathroom Cleaner (600ml)
Item Q&A
  • Question : Inquiry for the item from mei****Jul 04, 2019

    Hi Seller, 1 can can last how long for whole toilet wall (height abt 30cm from floor)? Can use for cooker hood filter or sink plastic rack ?

    Answer : [Re] Inquiry for the item from mei****

    Hi customer, this product is ideal for cleaning tubs, tiles, sinks, showers, veranda and glass as well as any surface made of ceramic, chrome or stainless steel materials. As for how long can it last really depend on how often are you using it, it's quite a big bottle with 600ml.

Bioglo Goats Milk Beauty Cream / Beauty Bar
Bioglo Goats Milk Beauty Cream / Beauty Bar
Item Q&A
  • Question : Inquiry for the item from Anc****May 13, 2019

    Hi,

    Can you show me the list of ingredients in the beauty cream? I am allergic to some ingredients.

    Thanks.

    Answer : [Re] Inquiry for the item from Anc****

    Ingredients:
    Water, Cyclomethicone, Butylene Glycol, Cetearyl Alcohol, Isopropyl Myristate, Stearic Acid, Goat Milk, C13-C14 Isoparaffin, Cetearyl Glucoside, Punica Granatum (Pomegranate) Extract, Simmondsia Chinensis (Jojoba) Seed Oil, Sodium PCA, Hydroxyacetophenone, Methyl Gluceth-20, Methylene Bis-Benzotriazolyl Tetramethylbutylphenol, Dimethiconol, Phenoxyethanol, Synthetic Beeswax, Carbomer, Allantoin, Tocopheryl Acetate, Postassium Hydroxide, Fragrance, Ethythexylglycerin, Tetrasodium EDTA

    Question : [Re] Inquiry for the item from Anc****

    Thank you.


    Answer : [Re] Inquiry for the item from Anc****

    Welcome :)

  • Question : Inquiry for the item from szn****Feb 11, 2019

Yaeyama Chlorella 150
Yaeyama Chlorella 150
Item Q&A
  • Question : Inquiry for the item from 261****May 02, 2019

    May I know the expiry date for this ?
    How long will it last to consume 1 bottle?

    Answer : [Re] Inquiry for the item from 261****

    Expiry date for 150 packaging is 30 Jan 2022

    Directions of use :
    Adult: take 5 to 10 tablets once daily preferably on empty stomach

    Small bottles contain 150tablets
    Big bottles contain 300tablets

    Question : [Re] Inquiry for the item from 261****

    THanks

Lelan Vital Eye Mask for Dark Eye Circle and Puffiness (5 pairs)
Lelan Vital Eye Mask for Dark Eye Circle and Puffiness (5 pairs)
Item Q&A
  • Question : Inquiry for the item from 235****Apr 11, 2019

    Hi do you have stock of the above item?
    Rgds

    Answer : [Re] Inquiry for the item from 235****

    Hi customer, we do have stock for this item.

    Question : [Re] Inquiry for the item from 235****

    Tk you. I have placed my order.
    Rgds

    Answer : [Re] Inquiry for the item from 235****

    You are most welcome :) We have process it and you should received it by next week


    (Apr 13, 2019 12:24)

Cherry Pink Lip AND Nipple Cream (10g)
Cherry Pink Lip AND Nipple Cream (10g)
Item Q&A
  • Question : Inquiry for the item from cc_****Apr 03, 2019

    Pregnant & breast feeding can use it?

    Answer : [Re] Inquiry for the item from cc_****

    Dear Customer,

    Please be informed that for breast feeding mother, we may not suggest using cherry pink lip around nipple area. Even though the lip provides moisturizing function and it is also edible, we do not think it is suitable for breast feeding mother to apply.

    Have a nice day ahead.

  • Question : Inquiry for the item from kes****Feb 19, 2019

    Hi,
    Where is this product made from?

    Answer : [Re] Inquiry for the item from kes****

    Product is made in Taiwan

  • Question : Inquiry for the item from soc****Jun 04, 2018

  • Question : regarding shipping detailsNov 07, 2016

    when will it be delivered

    Answer : [Re] regarding shipping details

    Hi, this order will be send out today.

  • Question : DeliverySep 09, 2015

    can you deliver it to my house and I pay you on the spot? If yes, please leave your number.

    Answer : [Re] Delivery

    Hi, please provide location. I can be contacted at 94241844. I'm Yvonne.

+View all Notice, FAQ, Q&A >>
Hexagon 8-Stage Water Purifier (Replacement Cartridge)
Hexagon 8-Stage Water Purifier (Replacement Cartridge)
Item Q&A
  • Question : Inquiry for the item from neo****Mar 25, 2019

  • Question : Inquiry for the item from yan****Dec 11, 2018

    Hi, I purchased the replacement cartridge in April 2018 and after a few months, algae has grown on the ceramic surface. I’ve used this filter for years and it’s the first time this happens. Any advice how to remove the algae completely? Thank you

    Answer : [Re] Inquiry for the item from yan****

    Dear customer, did you place your water filter under sunlight area? It is common if the filter is expose to sunlight. You can just wash the algae away with clean water, the ceramic cartridge actually can be wash once awhile when you find it turning yellowish or dirty. Just take it out and wash with clean water, do not put soap or any other cleaning agent just pure water will do. Should you still face any issue on this, you can contact me directly at 94241844 Yvonne here. Have a nice day ahead.

    Question : [Re] Inquiry for the item from yan****

    Thanks Yvonne! It’s not placed under the sunlight area but I think it could have gotten some evening sunlight. I’ll wash and monitor the situation and if I need further help will contact you. Thank you :)

    Answer : [Re] Inquiry for the item from yan****

    Ok, have a nice day ahead

  • Question : Expiry date of replacement cartridgeJul 19, 2018

    May I know how long can this item be kept if not opened?

    Answer : [Re] Expiry date of replacement cartridge

    So far no expiry for this item if its not open

  • Question : Inquiry for the item from jan****Oct 11, 2017

    Can I know when to replace the filter n how much is the filtter?

    Answer : [Re] Inquiry for the item from jan****

    *Filtration capacity: 10,000 litres/ 12 months (depending on usage and water condition)
    Replacement cartridge price is $83/unit.

  • Question : [About Item] Related InquiriesJan 05, 2017

    Hi,

    I have purchased Hexagon about 2-3 years back.
    I have attached some pictures. May I know if we could just replace the cartridge?

    Please do let me know. Thank you.

    Answer : [Re] [About Item] Related Inquiries

    Hi, yes, u can order this replacement cartridge to replace it with your existing unit. By right u need to change the cartridge every year to have better filtration for your water.

    Question : [Re] [About Item] Related Inquiries

    Ok thank you.

    Answer : [Re] [About Item] Related Inquiries

    U r most welcome ;)

+View all Notice, FAQ, Q&A >>
Hexagon™ Water Filtration Replacement Diverter Valve (Suitable for System 1 and System 2)
Hexagon™ Water Filtration Replacement Diverter Valve (Suitable for System 1 and System 2)
Item Q&A
  • Question : Inquiry for the item from Sas****Mar 01, 2019

    Can I have your shop location and your opening hour . Thanks

    Answer : [Re] Inquiry for the item from Sas****

    Hi, this item is not in my shop and no one is at home today till evening time. You can collect it at Bukit Batok West Ave 6 today

    Question : [Re] Inquiry for the item from Sas****

    That’s good. I stay in Jurong west. Let me know what time to collect from you. Thanks

    Answer : [Re] Inquiry for the item from Sas****

    Ok, when I'm on my way back I msg u here.

    Question : [Re] Inquiry for the item from Sas****

    You can whatsapp me 93201825 Patrick Lim.

    Answer : [Re] Inquiry for the item from Sas****

    Ok, mine is 94241844 Yvonne Lai

    Question : [Re] Inquiry for the item from Sas****

    Thanks

    Answer : [Re] Inquiry for the item from Sas****

    Hi, what time you will be back to your house ? I need to go to AMK Hub by 7 pm.

    Question : [Re] Inquiry for the item from Sas****

    Sorry just saw your msg, someone will be at home today for the whole day.

  • Question : Inquiry for the item from Sas****Feb 28, 2019

    Can I order and collect immediately or next day ?

    Answer : [Re] Inquiry for the item from Sas****

    Yes u can, we got ex stock for this item, subject to prior sale.

    Question : [Re] Inquiry for the item from Sas****

    Bcos my diverter is leaking

    Answer : [Re] Inquiry for the item from Sas****

    Can U arrange for immediate delivery ?

    Question : [Re] Inquiry for the item from Sas****

    Or can I go to your shop and back ? Can I have your shop address ? Thanks

    Answer : [Re] Inquiry for the item from Sas****

    Actually if u can confirm now, u can collect from my shop too at Lucky plaza #04-79 from 10am to 6pm

  • Question : Inquiry for the item from Sas****Feb 28, 2019

    Can this be used by Hexagon 2

    Answer : [Re] Inquiry for the item from Sas****

    Hi customer, yes this can be used for system 1 or 2.

  • Question : can it be used for the hexagon 8-stage installationAug 14, 2018

    can it be used for the hexagon 8-stage installation.


    Thanks

    Answer : [Re] can it be used for the hexagon 8-stage installation

    yes, they are the same

  • Question : Inquiry for the item from lin****Sep 22, 2017

    Hi... do you have the diameter size of the part connecting to the faucet, please? Thank you.

    Answer : [Re] Inquiry for the item from lin****

    Diameter is 2.5cm

Pearl White Cream
Pearl White Cream
Item Q&A
  • Question : Inquiry for the item from mel****Feb 25, 2019

    Hi seller, do you have a new batch. My last order from you, which still left till August 2019 is running out. Please let me know when you have new stock.

    Answer : [Re] Inquiry for the item from mel****

    Dear customer, the latest batch we have now is manufactured date oct 2018 and expiry date on oct 2020.

  • Question : Inquiry for the item from mel****Jun 15, 2018

    Hi, I only need one. Will I get cancelled if I order now cos you got no stock?

    Answer : [Re] Inquiry for the item from mel****

    Hi, your order will not be cancelled, we can send out to you once stock arrived.

    Question : [Re] Inquiry for the item from mel****

    Good thank you.

    Answer : [Re] Inquiry for the item from mel****

    welcome :)

  • Question : Inquiry for the item from mel****May 22, 2018

    Hi, may I have the expiry date.

    Answer : [Re] Inquiry for the item from mel****

    Hi, the expiry date is 3yrs after MFG date which is 2019 Aug.

  • Question : [About Item] Related InquiriesMar 03, 2017

    Skin care? Instant result or can help with permanent result? Really gt spf 50? Can show actual image of product?

    Answer : [Re] [About Item] Related Inquiries

    Yes, confirmed spf50, photos send to you in Qootalk.

    Question : [Re] [About Item] Related Inquiries

    Thanks i had already ordered from you yesterday :)

    Answer : [Re] [About Item] Related Inquiries

    Ok, thanks for your support, your order will be sent out by Tuesday.

    Question : [Re] [About Item] Related Inquiries

    Hi pls send out soon thanks

    Answer : [Re] [About Item] Related Inquiries

    Yup, no worries. Item arrived today

    Question : [Re] [About Item] Related Inquiries

    Hard u send out the item alrdy? Cos still shipping schedule

    Answer : [Re] [About Item] Related Inquiries

    Hi, not able to book for collection today hence qoo10 picking up tml and sending to u within 2 working days.

    Sorry for the delay :)

Hexagon™ Water Filtration System 1 (Replacement Cartridges only)
Hexagon™ Water Filtration System 1 (Replacement Cartridges only)
Item Q&A
  • Question : Inquiry for the item from her****Feb 19, 2019

  • Question : Inquiry for the item from sil****Mar 27, 2017

    I would like to know if the cermic filter domes with the casing. My casing broke and i need a new filter. Thank you.
    Looking forward to your reply.

    Answer : [Re] Inquiry for the item from sil****

    Hi, ceramic don't come with the cover casing, cover casing is sold separately. Kindly contact me at 94241844 for ordering.

Selamat 3-Way Multi-Adaptor c/w LED Switch
Selamat 3-Way Multi-Adaptor c/w LED Switch
Item Q&A
  • Question : Inquiry for the item from yap****Jan 12, 2019

    Is this easy to plug in and plug out ? Or very stiff type

    Answer : [Re] Inquiry for the item from yap****

    Hi customer, I'm not so sure what do you mean by stiff to plug in and out, do you want to elaborate more? If it is the correct plug it shouldn't be hard to plug in right?

Liquid Chlorophyll Plus (500ml)
Liquid Chlorophyll Plus (500ml)
Item Q&A
  • Question : Inquiry for the item from juz****Dec 27, 2018

    Hi, the origin of the product is from where? Malaysia or Germany?

    Answer : [Re] Inquiry for the item from juz****

    Country of origin is Malaysia

  • Question : non receipt of item ordered.Dec 16, 2015

    Men, when can I received my liquid chlorophyll ordered.Can you enquire from Singpost why the delay?

    Answer : [Re] non receipt of item ordered.

    Hi, your order was sent out on 11 Dec via singpost normal mail. Singpost normal mail will need 7days up to a mth for delivery if parcel is lost. Kindly wait a little longer for the delivery and festive season will have impact on the delay as well.

  • Question : instockAug 10, 2015

    Hi seller
    Is there ready stock? If i order now,when can i get the product? Tq

    Answer : [Re] instock

    Stock will only be available next week.

Hexagon™ Water Filtration System 2 (Replacement Cartridge 3rd)
Hexagon™ Water Filtration System 2 (Replacement Cartridge 3rd)
Item Q&A
  • Question : Inquiry for the item from Ken****Dec 25, 2018

    Hi, what is the expiry date for cartridge 3? Thanks

    Answer : [Re] Inquiry for the item from Ken****

    Hi customer, this filter do not have any expiry date. The expiry date only start when you start using it. :)

  • Question : Inquiry related delivery from cle****Jun 17, 2017

    Gift is free delivery but when go to cart , shipping is still being charged?
    So is the delivery free or not...

    Answer : [Re] Inquiry related delivery from cle****

    Hi, pls take note that the charge is for tracking only, shipping charges is covered by us.

Trigger Sprayer for PowerMax and Ecomax Household Products
Trigger Sprayer for PowerMax and Ecomax Household Products
Item Q&A
  • Question : Inquiry for the item from xin****Oct 07, 2018

    Hi seller, can this be attached to any 1.5L or 500ml plastic water bottles (soft drinks)? Thank you.

    Answer : [Re] Inquiry for the item from xin****

    Dear customer, sorry for the late reply. I tried on the bottle but I dont think it can fit. the threading area not the same size.

Airtight Borosilicate Glass Container 5 sets
Airtight Borosilicate Glass Container 5 sets
Item Q&A
  • Question : Inquiry for the item from gee****Sep 10, 2018

    Hi, may I know the dimensions and capacity of each container? Containers can be kept in a freezer?

    Answer : [Re] Inquiry for the item from gee****

    Dear customer, pls see photos attached for your info. Only cover cannot go into oven, this product is oven and freeze safe.

  • Question : Inquiry for the item from Joo****Nov 03, 2017

    Can the 5 containers put inside one another, meaning the smaller size into the bigger ones for space saving storage

    Answer : [Re] Inquiry for the item from Joo****

    Hi, u can only stack accordingly to the photo shown on my main page. The other 2 can be keep inside 2 big ones.

  • Question : Glass containersOct 04, 2016

    Dear Sir/Madam,

    What is the brand for this item? Which country is this made from? Can I do free pick up? Thank you.

    Answer : [Re] Glass containers

    Brand : Ikoo glass
    Made in China
    You can collect at bukit batok